Job Title: HSEQ / Office Manager Company: Join a dynamic team at a leading facilities management company based in Peterborough. They specialize in delivering high-quality services to a diverse range of clients, ensuring safety, efficiency, and satisfaction in every project they undertake. Position Overview: They are seeking a proactive and dedicated HSEQ / Office Manager to oversee their Health, Safety, Environment, and Quality (HSEQ) protocols while efficiently managing office operations. The successful candidate will play a pivotal role in ensuring compliance with regulations, fostering a culture of safety, and maintaining smooth office functionality. Key Responsibilities: Develop and implement HSEQ policies and procedures to ensure compliance with legal requirements and industry standards. Conduct regular audits and inspections to identify potential hazards and areas for improvement. Coordinate training programs to enhance employee awareness and adherence to safety protocols. Manage incident reporting and investigation processes, implementing corrective actions as necessary. Maintain comprehensive records and documentation related to HSEQ activities. Oversee office administrative tasks, including managing correspondence, scheduling appointments, and organizing meetings. Supervise office staff, providing guidance and support as needed to ensure efficient operations. Collaborate with department heads to address HSEQ concerns and integrate safety practices into daily operations. Stay informed about regulatory updates and industry best practices, adapting policies and procedures accordingly. Requirements: Previous experience in HSEQ management, preferably within the facilities management or related industry. Strong knowledge of health, safety, environmental, and quality regulations and standards. Excellent organizational and multitasking abilities with a keen eye for detail. Effective communication skills, both written and verbal, with the ability to interact confidently with stakeholders at all levels. Proficiency in MS Office suite and experience with HSEQ management software is desirable. Proactive attitude with a commitment to continuous improvement and fostering a positive safety culture. Location: Peterborough Salary: £30,000 - £35,000 per annum (dependent on experience)
Apr 29, 2024
Full time
Job Title: HSEQ / Office Manager Company: Join a dynamic team at a leading facilities management company based in Peterborough. They specialize in delivering high-quality services to a diverse range of clients, ensuring safety, efficiency, and satisfaction in every project they undertake. Position Overview: They are seeking a proactive and dedicated HSEQ / Office Manager to oversee their Health, Safety, Environment, and Quality (HSEQ) protocols while efficiently managing office operations. The successful candidate will play a pivotal role in ensuring compliance with regulations, fostering a culture of safety, and maintaining smooth office functionality. Key Responsibilities: Develop and implement HSEQ policies and procedures to ensure compliance with legal requirements and industry standards. Conduct regular audits and inspections to identify potential hazards and areas for improvement. Coordinate training programs to enhance employee awareness and adherence to safety protocols. Manage incident reporting and investigation processes, implementing corrective actions as necessary. Maintain comprehensive records and documentation related to HSEQ activities. Oversee office administrative tasks, including managing correspondence, scheduling appointments, and organizing meetings. Supervise office staff, providing guidance and support as needed to ensure efficient operations. Collaborate with department heads to address HSEQ concerns and integrate safety practices into daily operations. Stay informed about regulatory updates and industry best practices, adapting policies and procedures accordingly. Requirements: Previous experience in HSEQ management, preferably within the facilities management or related industry. Strong knowledge of health, safety, environmental, and quality regulations and standards. Excellent organizational and multitasking abilities with a keen eye for detail. Effective communication skills, both written and verbal, with the ability to interact confidently with stakeholders at all levels. Proficiency in MS Office suite and experience with HSEQ management software is desirable. Proactive attitude with a commitment to continuous improvement and fostering a positive safety culture. Location: Peterborough Salary: £30,000 - £35,000 per annum (dependent on experience)
Job Title: Dispatch Administrator Location: Reigate Salary: 26,000 - 28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 29, 2024
Full time
Job Title: Dispatch Administrator Location: Reigate Salary: 26,000 - 28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Take away Shift Leader Come and join our One Great Team here at Haven as a Burger King Shift Leader! As part of our Food and Beverage Team, you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the Team - Escalating issues to the Brand Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Delivers a hands-on approach to restaurant duties and greeting our customer's - Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first! - All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: 16 to 17 from £ , 18 to 20 from £ , 21+ from £ per hour, with an additional £1 per hour when leading a shift Experience and Qualifications You may already be in a similar role which is great! All we are looking for is Experience working in a fast food, restaurant or hospitality environment Previous experience working as a shift leader Ability to lead and coach the team Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button"About Company As the UK's leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We're a mixed bag of talent and our amazing team covers just about every role going; enthusiastic entertainers who put on an exciting show, reliable receptionists with radiant smiles and great gardeners to keep the grounds in check. Not forgetting cheerful chefs, lively lifeguards, brilliant bartenders and plenty more. And of course, none of this would be possible without the strong support centre team at Hemel Hempstead. We offer you our full support to develop the Haven career you've dreamed of, gain a wide ra
Apr 29, 2024
Full time
Take away Shift Leader Come and join our One Great Team here at Haven as a Burger King Shift Leader! As part of our Food and Beverage Team, you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the Team - Escalating issues to the Brand Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Delivers a hands-on approach to restaurant duties and greeting our customer's - Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first! - All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: 16 to 17 from £ , 18 to 20 from £ , 21+ from £ per hour, with an additional £1 per hour when leading a shift Experience and Qualifications You may already be in a similar role which is great! All we are looking for is Experience working in a fast food, restaurant or hospitality environment Previous experience working as a shift leader Ability to lead and coach the team Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button"About Company As the UK's leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We're a mixed bag of talent and our amazing team covers just about every role going; enthusiastic entertainers who put on an exciting show, reliable receptionists with radiant smiles and great gardeners to keep the grounds in check. Not forgetting cheerful chefs, lively lifeguards, brilliant bartenders and plenty more. And of course, none of this would be possible without the strong support centre team at Hemel Hempstead. We offer you our full support to develop the Haven career you've dreamed of, gain a wide ra
Come and join our One Great Team here at Haggerston Castle Haven as a Chopstix Noodle Bar Manager! As part of our full time, permanent Food & Beverage Leadership Team, you will - Oversee the day-to-day operation of our Chopstix Noodle Bar, following standard operating procedures ensuring a safe and secure environment for all - Deliver our performance targets against budget, manage stock, margin and cost control - Complete relevant administrative tasks including team Rota's, Safety and Legislative compliance checks - Drive continuous improvement, provide solutions to issues and set goals for growth - Lead and coach the team ensuring they work productively and develop professionally - Engage and inspire the team to always be Guest obsessed - Effectively recruit and train new team What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: Up to £32,000 plus Benefits, and the opportunity to earn up to 10% Annual Bonus We can provide onsite accommodation - subject to availability and T's & C's Experience and Qualifications You may already be a Restaurant Manager or Store Manager in a well-known Takeaway brand or Fast-food franchise which is great. Or maybe you're an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is - Proven experience leading large teams in a Food & Beverage or similar environment - Experience in managing operations, performance, resources and cost control - Can confidently deal with Guest concerns and resolve problems - Excellent communication, organisational and leadership skills - Strong decision-making ability Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 29, 2024
Full time
Come and join our One Great Team here at Haggerston Castle Haven as a Chopstix Noodle Bar Manager! As part of our full time, permanent Food & Beverage Leadership Team, you will - Oversee the day-to-day operation of our Chopstix Noodle Bar, following standard operating procedures ensuring a safe and secure environment for all - Deliver our performance targets against budget, manage stock, margin and cost control - Complete relevant administrative tasks including team Rota's, Safety and Legislative compliance checks - Drive continuous improvement, provide solutions to issues and set goals for growth - Lead and coach the team ensuring they work productively and develop professionally - Engage and inspire the team to always be Guest obsessed - Effectively recruit and train new team What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: Up to £32,000 plus Benefits, and the opportunity to earn up to 10% Annual Bonus We can provide onsite accommodation - subject to availability and T's & C's Experience and Qualifications You may already be a Restaurant Manager or Store Manager in a well-known Takeaway brand or Fast-food franchise which is great. Or maybe you're an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is - Proven experience leading large teams in a Food & Beverage or similar environment - Experience in managing operations, performance, resources and cost control - Can confidently deal with Guest concerns and resolve problems - Excellent communication, organisational and leadership skills - Strong decision-making ability Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Facilities Management Administrator Nottingham A fantastic opportunity to join a company that has been operating for over four decades, they are leading provider of global logistics solutions and also specialise in customs brokerage, warehousing, freight forwarding an export packing among others. They are looking for an experienced Facilities Management Administrator to join the team. £20-25,000 Monday Friday office based Company Pension Free onsite parking Main responsibilities Scheduling of engineering staff and subcontractors to carry out works at various sites. Filing and processing paperwork received from engineers and subcontractors. Raising of purchase orders to suppliers and subcontractors. Dealing with client requests and keeping them informed of upcoming service visits and reactive works. Uploading paperwork to various client portals Building relationships with partners and suppliers via telephone calls, emails and on occasion accompanying your line manager to meetings Knowledge and Experiences Confident in all aspects of administration Good telephone manner and being very organised Work under pressure and meet dead lines Experience in liaising with clients, and who ideally have a background within the M&E or maintenance service industry If you are local to the area and seeking a new Facilities Management Administration position, then please apply now. If your application is successful a 4way member will be in touch.
Apr 29, 2024
Full time
Facilities Management Administrator Nottingham A fantastic opportunity to join a company that has been operating for over four decades, they are leading provider of global logistics solutions and also specialise in customs brokerage, warehousing, freight forwarding an export packing among others. They are looking for an experienced Facilities Management Administrator to join the team. £20-25,000 Monday Friday office based Company Pension Free onsite parking Main responsibilities Scheduling of engineering staff and subcontractors to carry out works at various sites. Filing and processing paperwork received from engineers and subcontractors. Raising of purchase orders to suppliers and subcontractors. Dealing with client requests and keeping them informed of upcoming service visits and reactive works. Uploading paperwork to various client portals Building relationships with partners and suppliers via telephone calls, emails and on occasion accompanying your line manager to meetings Knowledge and Experiences Confident in all aspects of administration Good telephone manner and being very organised Work under pressure and meet dead lines Experience in liaising with clients, and who ideally have a background within the M&E or maintenance service industry If you are local to the area and seeking a new Facilities Management Administration position, then please apply now. If your application is successful a 4way member will be in touch.
HELP DESK MANAGER As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and development of procedures to always ensure the highest quality of service. Efficiency and effectiveness is key, and you will be the champion of these within the helpdesk service. Inheriting a Safety First value, you ll ensure Health and Safety policies and procedures are adopted, leading by example within your areas of responsibility. You ll operate under the ethos of one team , sharing knowledge and utilising productive communication methods to achieve our business and team objectives in operational excellence. And that s not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. BENEFITS Contributory Company Pension Plan matched up to 6%, plus individual life assurance. A shopping discounts scheme Employee assistance and health and wellbeing check ins Reward and recognition to celebrate outstanding achievements. Free on-site parking 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday On call Allowance ESSENTIAL AND DESIRABLE ATTRIBUTES It is necessary for this role to hold A Levels, GCSE English Language and Maths Additionally, a strong background in fast-paced facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track record in creating operating procedures, call scripts, and other relevant guidance documentation for Helpdesk staff. They should also be able to provide statistical analysis to improve the Helpdesk service. We are seeking someone who has set and achieved performance targets for Helpdesk staff and can effectively manage the needs of various stakeholders. It is crucial to be comfortable working in a fast pace service environment. and enjoy the use of new technology to drive continual improvement.
Apr 29, 2024
Full time
HELP DESK MANAGER As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and development of procedures to always ensure the highest quality of service. Efficiency and effectiveness is key, and you will be the champion of these within the helpdesk service. Inheriting a Safety First value, you ll ensure Health and Safety policies and procedures are adopted, leading by example within your areas of responsibility. You ll operate under the ethos of one team , sharing knowledge and utilising productive communication methods to achieve our business and team objectives in operational excellence. And that s not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. BENEFITS Contributory Company Pension Plan matched up to 6%, plus individual life assurance. A shopping discounts scheme Employee assistance and health and wellbeing check ins Reward and recognition to celebrate outstanding achievements. Free on-site parking 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday On call Allowance ESSENTIAL AND DESIRABLE ATTRIBUTES It is necessary for this role to hold A Levels, GCSE English Language and Maths Additionally, a strong background in fast-paced facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track record in creating operating procedures, call scripts, and other relevant guidance documentation for Helpdesk staff. They should also be able to provide statistical analysis to improve the Helpdesk service. We are seeking someone who has set and achieved performance targets for Helpdesk staff and can effectively manage the needs of various stakeholders. It is crucial to be comfortable working in a fast pace service environment. and enjoy the use of new technology to drive continual improvement.
Executive Secretary £18.71p/hr PAYE 6 Months Prestwick - Onsite Inside IR35 The Executive Secretary will be responsible for providing exceptional front of house reception and secretarial/administrative support to the General Manager, Senior Leadership Council (SLC) members, and their respective teams. This role involves managing various administrative tasks, coordinating meetings, handling sensitive information, and ensuring the smooth operation of the office environment. Responsibilities: • Manage front of house reception activities, including directing calls, assisting with mail activities, and addressing inquiries. • Handle employee security clearance processes, including Basic Check Clearance and Right to Work checks. • Manage Outlook diary and emails, taking necessary actions and forwarding messages to relevant personnel. • Use initiative to manage incoming requirements from customers and suppliers. • Coordinate diaries and appointments for traveling clients, including remote management. • Organize meetings, book conference facilities, prepare agendas, take actions, and circulate progress reports. • Arrange UK and overseas travel in compliance with company travel policies. • Maintain office supplies inventory and ensure the smooth running of the office. • Process monthly expenses for SLC members and maintain accurate records. • Supervise junior team members, facilitate training, and manage performance. • Compile weekly reports in Excel and PowerPoint formats for Senior Leadership Council Reviews. • Organize and prepare monthly CSR meetings and review packs. • Manage holiday planner and weekly whereabouts for executive team members. • Produce minutes, reports, etc., from various sources and distribute them in a timely manner. • Assist other secretaries as needed. • Travel to and work from alternative office bases as required. Required Skills and Experience: • HNC/HND or vocational qualification, or equivalent experience. • Previous secretarial and administrative experience. • Ability to maintain confidentiality when dealing with sensitive information. • Strong organizational skills and self-driven, professional approach to tasks. • Excellent interpersonal skills and a team-oriented attitude. • Proficiency in Microsoft packages such as Word, Excel, and Outlook. • Strong oral, written, and presentational skills. • Good financial awareness. • Works within defined processes with limited supervision, making decisions within the scope of own work. • Maintains and organizes own workload, making some decisions and consulting others when appropriate. • Refers decisions within financial or wider business implications to the line manager. Morson is acting as an employment business in relation to this vacancy.
Apr 29, 2024
Full time
Executive Secretary £18.71p/hr PAYE 6 Months Prestwick - Onsite Inside IR35 The Executive Secretary will be responsible for providing exceptional front of house reception and secretarial/administrative support to the General Manager, Senior Leadership Council (SLC) members, and their respective teams. This role involves managing various administrative tasks, coordinating meetings, handling sensitive information, and ensuring the smooth operation of the office environment. Responsibilities: • Manage front of house reception activities, including directing calls, assisting with mail activities, and addressing inquiries. • Handle employee security clearance processes, including Basic Check Clearance and Right to Work checks. • Manage Outlook diary and emails, taking necessary actions and forwarding messages to relevant personnel. • Use initiative to manage incoming requirements from customers and suppliers. • Coordinate diaries and appointments for traveling clients, including remote management. • Organize meetings, book conference facilities, prepare agendas, take actions, and circulate progress reports. • Arrange UK and overseas travel in compliance with company travel policies. • Maintain office supplies inventory and ensure the smooth running of the office. • Process monthly expenses for SLC members and maintain accurate records. • Supervise junior team members, facilitate training, and manage performance. • Compile weekly reports in Excel and PowerPoint formats for Senior Leadership Council Reviews. • Organize and prepare monthly CSR meetings and review packs. • Manage holiday planner and weekly whereabouts for executive team members. • Produce minutes, reports, etc., from various sources and distribute them in a timely manner. • Assist other secretaries as needed. • Travel to and work from alternative office bases as required. Required Skills and Experience: • HNC/HND or vocational qualification, or equivalent experience. • Previous secretarial and administrative experience. • Ability to maintain confidentiality when dealing with sensitive information. • Strong organizational skills and self-driven, professional approach to tasks. • Excellent interpersonal skills and a team-oriented attitude. • Proficiency in Microsoft packages such as Word, Excel, and Outlook. • Strong oral, written, and presentational skills. • Good financial awareness. • Works within defined processes with limited supervision, making decisions within the scope of own work. • Maintains and organizes own workload, making some decisions and consulting others when appropriate. • Refers decisions within financial or wider business implications to the line manager. Morson is acting as an employment business in relation to this vacancy.
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - mobile/field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 29, 2024
Full time
Opportunity: Account Manager / IT Project Manager / Area Manager Salary: £45k - £ 50k pa + car Location: Manchester HQ - mobile/field-based UK travel We are currently looking for an Account Manager with a remarkable eye for detail and excellent relationship management skills, for an exciting role focused on providing IT service review for multiple sites. The HQ is based in Manchester, but you'll be embarking on lots of UK travel so this would suit a non-technical candidate wanting to be out of the office, overseeing operations and reporting back to stakeholders. Role Profile/Responsibilities: Regular on-site visits across the UK Mainland, guaranteeing adherence to service level agreements and meeting customer expectations and KPIs. Serve as the primary point of contact for all IT-related concerns, ensuring swift and effective resolution of issues. Conducting comprehensive service reviews for key stakeholders, supported by detailed IT service performance reports for respective franchises. Continuous monitoring and optimisation of IT expenditure within the organisation, identifying avenues for cost reduction and enhanced service delivery. Establishment and maintenance of relationships with original equipment manufacturers, fostering regular interaction and channelling upcoming projects to the broader IT department. Overseeing Continuous Service Improvement initiatives for sites and operations, enhancing efficiency and service quality. Maintaining a high level of customer satisfaction throughout all IT operations. Participation in divisional franchise meetings to advocate for IT operations, integrating seamlessly within relevant franchises and brand entities. Demonstrated track record in account management, handling multiple accounts or extensive portfolios and meeting customer needs. A proven capability to establish and nurture relationships across various levels. If you are interested in the above role, please click Apply Now and send a CV for quick review. Account Manager, Business Development Manager, Customer Success Manager, Client Services Manager, Relationship Manager, Account Representative, Customer Representative, Client Representative, Services Representative, Business Representative, IT Representative, Auditor , Customer Service Manager, Client Services Manager, Client Service Manager, Customer Service Representative, Client Service Representative, Operations Manager, Facilities Management, Facilities Manager, Area Manager, Regional Manager, Project Manager, IT PM, Data Gatherer, Business Analysis, Business Reporting, Service Operations, Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Your new company A well established and growing law firm based in central Oxford is currently looking for a Facilities & Administrative Assistant to join the growing team on a permanent basis. Your new role As an Admin and Facilities Assistant, you will provide administrative, and facilities support to the team in the Oxford office. You will be reporting to the facilities manager, and you will work closely with the administration team, ensuring the smooth operation of the facilities functions. You will welcome visitors into the office in a professional manner, liaise with landlords and agents to ensure all maintenance requirements are covered and contractors are booked in for appointments as/when needed. You will arrange incoming and outgoing mail, office stationery and equipment and will also get involved in physical and digital filing of legal documents. You will deal with online expense claims and travel for the lawyers as well as providing support with copying, scanning and printing documents. What you'll need to succeed To succeed in this role, you will have strong attention to detail, organisational and communication skills, and the ability to establish strong relationships. The ideal candidate will have previous administrative and front of house experience, a good understanding of Microsoft Office systems and will be comfortable with technology and data inputting. Experience within a facilities role is preferred but not essential. What you'll get in return This position is based full time in the office, Monday to Friday. The client offers a competitive salary up to £25,000 based on experience and a great benefits package as well as an opportunity to progress over time. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Your new company A well established and growing law firm based in central Oxford is currently looking for a Facilities & Administrative Assistant to join the growing team on a permanent basis. Your new role As an Admin and Facilities Assistant, you will provide administrative, and facilities support to the team in the Oxford office. You will be reporting to the facilities manager, and you will work closely with the administration team, ensuring the smooth operation of the facilities functions. You will welcome visitors into the office in a professional manner, liaise with landlords and agents to ensure all maintenance requirements are covered and contractors are booked in for appointments as/when needed. You will arrange incoming and outgoing mail, office stationery and equipment and will also get involved in physical and digital filing of legal documents. You will deal with online expense claims and travel for the lawyers as well as providing support with copying, scanning and printing documents. What you'll need to succeed To succeed in this role, you will have strong attention to detail, organisational and communication skills, and the ability to establish strong relationships. The ideal candidate will have previous administrative and front of house experience, a good understanding of Microsoft Office systems and will be comfortable with technology and data inputting. Experience within a facilities role is preferred but not essential. What you'll get in return This position is based full time in the office, Monday to Friday. The client offers a competitive salary up to £25,000 based on experience and a great benefits package as well as an opportunity to progress over time. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Maintenance Administrator Wimbledon Up to £32,000 plus 5% bonus Full-Time Permanent 8.30-5.30 Mon-Fri Office based Benefits - 23 days holiday + 3 at Christmas (not inclusive of bank holidays) (increases with length of service) - Life Assurance x1 basic salary - Option to opt into company funded Private Medical Insurance with Vitality Health - Pension contributions - 5%EE, 3% ER (increases with length of service) - Access to Beam our benefits platform - BUPA Employee Assistance Programme and Cash Plan - Other benefits include: cycle scheme, workplace nursery benefit, season ticket loans, enhanced parental leave, wellbeing and mental health services etc. Our client is looking for someone who understands commercial & residential maintenance/facilities. You will be arranging contractors, dealing with all paperwork covering a variety of team support tasks, from assisting with proposals for winning new business and renewals, to processing engineer time sheets and raising purchase orders and invoices. You will also be responsible for coordinating the Engineers and specialist contractors, which involves responding to phone calls from clients and booking both scheduled and emergency call outs. Key Responsibilities Maintenance Administrator: • Checking Sub-Contractor and Supplier invoices, ensuring they correspond with job/contract and purchase Order. • Re-charging at the agreed contractual rate where necessary. • Raising invoices for emergency call-outs, variation works and annual maintenance charges at agreed frequencies. • Ensure that all engineers and specialist contractors complete scheduled works and issuing of job reports in a timely manner. • Processing and collating labour load and expenses relating to call-outs and planned maintenance site visits. • Ensuring that engineers issue their expenses weekly and information is accurate. • Taking and logging emergency call-outs and arranging for relevant engineer or sub-contractor to attend. Keeping the client informed of engineers' approximate arrival. • Following up on status of call-out and ensuring a fully completed job report sheet is provided for issuing to the client. • Co-ordination of the engineers and specialist contractors to sites, ensuring they can feasibly travel between call-outs within agreed client timescales. • Assist with the ordering of parts, spares for sites. • Update and monitor clients assets per the clients' contract within the maintenance systems, in addition to reporting to the Operations Manager frequent failed assets for client reports and visits. • Organisation of work packages from specifications for tenders and subsequent orders to suppliers and develop strong relationships with key subcontractors and suppliers. Key Requirements for the Maintenance Administrator: Experience of using Maintenance Management Software is essential, with experience of using JobLogic Management Software preferred. Ideally you will have experience of a similar coordination or admin role in an M&E company or Facilities department. You will have excellent office administration skills, such as typing, MS Word and strong MS Excel skills. A flexible, team working attitude is essential, as well as strong customer service skills. Strong English language skills are a must, both written and verbal, as well as an excellent phone manner. Able to communicate effectively A flexible, team working attitude Strong customer service skills Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Apr 29, 2024
Full time
Maintenance Administrator Wimbledon Up to £32,000 plus 5% bonus Full-Time Permanent 8.30-5.30 Mon-Fri Office based Benefits - 23 days holiday + 3 at Christmas (not inclusive of bank holidays) (increases with length of service) - Life Assurance x1 basic salary - Option to opt into company funded Private Medical Insurance with Vitality Health - Pension contributions - 5%EE, 3% ER (increases with length of service) - Access to Beam our benefits platform - BUPA Employee Assistance Programme and Cash Plan - Other benefits include: cycle scheme, workplace nursery benefit, season ticket loans, enhanced parental leave, wellbeing and mental health services etc. Our client is looking for someone who understands commercial & residential maintenance/facilities. You will be arranging contractors, dealing with all paperwork covering a variety of team support tasks, from assisting with proposals for winning new business and renewals, to processing engineer time sheets and raising purchase orders and invoices. You will also be responsible for coordinating the Engineers and specialist contractors, which involves responding to phone calls from clients and booking both scheduled and emergency call outs. Key Responsibilities Maintenance Administrator: • Checking Sub-Contractor and Supplier invoices, ensuring they correspond with job/contract and purchase Order. • Re-charging at the agreed contractual rate where necessary. • Raising invoices for emergency call-outs, variation works and annual maintenance charges at agreed frequencies. • Ensure that all engineers and specialist contractors complete scheduled works and issuing of job reports in a timely manner. • Processing and collating labour load and expenses relating to call-outs and planned maintenance site visits. • Ensuring that engineers issue their expenses weekly and information is accurate. • Taking and logging emergency call-outs and arranging for relevant engineer or sub-contractor to attend. Keeping the client informed of engineers' approximate arrival. • Following up on status of call-out and ensuring a fully completed job report sheet is provided for issuing to the client. • Co-ordination of the engineers and specialist contractors to sites, ensuring they can feasibly travel between call-outs within agreed client timescales. • Assist with the ordering of parts, spares for sites. • Update and monitor clients assets per the clients' contract within the maintenance systems, in addition to reporting to the Operations Manager frequent failed assets for client reports and visits. • Organisation of work packages from specifications for tenders and subsequent orders to suppliers and develop strong relationships with key subcontractors and suppliers. Key Requirements for the Maintenance Administrator: Experience of using Maintenance Management Software is essential, with experience of using JobLogic Management Software preferred. Ideally you will have experience of a similar coordination or admin role in an M&E company or Facilities department. You will have excellent office administration skills, such as typing, MS Word and strong MS Excel skills. A flexible, team working attitude is essential, as well as strong customer service skills. Strong English language skills are a must, both written and verbal, as well as an excellent phone manner. Able to communicate effectively A flexible, team working attitude Strong customer service skills Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Resident Liaison Officer/RLO Searching for a Resident Liaison/Tenant Officer. This is a temporary contract requiring to start within the next couple of weeks. Overall Purpose: To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. Develop strategies with the involvement of Clients / Resident's Associations / residents, ensuring the projects objectives are met. Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. Experience and Knowledge of working on void refurbishment housing modernisation's with a clear understanding of the public sector working environment. Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. Managing the impact of the works on neighbouring residents, occupiers and users, at all times. Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. Familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. Will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Skills and Experience: PREVIOUS SOCIAL HOUSING / FACILITIES MANAGEMENT IS ESSENTIAL FOR THE ROLE AND WILL ONLY BE CONSIDERED! Administration Technical Excellence Problem Solving People Management Interpersonal Skills Communication Skills Commercial/Financial Skills Personal Drive Integrity Leadership UK Driving Licence Knowledge Required: Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects Should have experience working with multidisciplinary teams. HOURS: Start Time: 8am Hours - 40 Hour Week PAYE - £14 P/H - £18P/h Next Steps: If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Apr 29, 2024
Full time
Resident Liaison Officer/RLO Searching for a Resident Liaison/Tenant Officer. This is a temporary contract requiring to start within the next couple of weeks. Overall Purpose: To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. Develop strategies with the involvement of Clients / Resident's Associations / residents, ensuring the projects objectives are met. Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. Experience and Knowledge of working on void refurbishment housing modernisation's with a clear understanding of the public sector working environment. Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. Managing the impact of the works on neighbouring residents, occupiers and users, at all times. Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. Familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. Will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Skills and Experience: PREVIOUS SOCIAL HOUSING / FACILITIES MANAGEMENT IS ESSENTIAL FOR THE ROLE AND WILL ONLY BE CONSIDERED! Administration Technical Excellence Problem Solving People Management Interpersonal Skills Communication Skills Commercial/Financial Skills Personal Drive Integrity Leadership UK Driving Licence Knowledge Required: Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects Should have experience working with multidisciplinary teams. HOURS: Start Time: 8am Hours - 40 Hour Week PAYE - £14 P/H - £18P/h Next Steps: If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Estate Experience Manager page is loaded Estate Experience Manager Apply remote type On-Site locations London time type Full time posted on Posted 2 Days Ago job requisition id R220213 Job Title Estate Experience Manager Job Description Summary St Katharine Docks is central London's only marina and as a mixed use estate is also home to offices, residential, leisure and retail. As managing agent for the estate, we are currently seeking an experienced placemaking and occupier engagement specialist to ensure we deliver the best possible experience to our occupiers. The purpose of the role is to lead occupier engagement and customer experience for St Katharine Docks. This role focusses primarily on our internal audiences made up of office and retail occupiers and residents. However, it should work in tandem with the marketing manager who is responsible for our external audiences, to ensure a cohesive approach at all times. With an in-depth knowledge of engagement, customer experience, communications and events, the ideal candidate will have excellent interpersonal and presentation skills and the ability to effectively engage at all levels. This role will be focused on connecting the community within the buildings and being a part of it. Job Description RESPONSIBILITIES • Co-ordinate the preparation and implementation of an occupier engagement strategy to connect occupiers across the St Katharine Docks estate enabling them to maximise their experience whilst at the property. • Deliver tactical execution of occupier engagement strategy - including but not limited to: internal communications, event management and partnerships. • Lead occupier engagement programme, keeping brands/occupiers up to date with proposed engagement and marketing plans and encouraging participation. • Own the relationship with occupiers and take ownership of issues raised to resolve via Estate Manager or surveyor colleagues. • Management of the Porter Card loyalty scheme (this person or Bo ) including negotiating exclusive offers. • Activate common areas within our buildings with engaging events and activities. • Maintain a database of key estate contacts. • Network for purposes of promoting the property. Build your knowledge of local stakeholders and potential partners for enlivenment activity. Develop connections and partnerships to ensure high quality, personalised recommendations and enlivenment support. • Ensure that occupier related website content is up to date at all times. • Liaise with the marketing manager to elevate occupier related news via external channels where relevant. • Develop welcome content and initiatives for all new occupiers and welcome programmes for large scale mobilisation. • Work to agreed budgets and keep accurate financial records. • Regularly measure and report monthly/quarterly to the leadership team (landlord and relevant stakeholders) on the performance metrics of campaigns. • Provide post event analysis for each event to be shared to your immediate colleagues (Surveyor/Estate/Customer Experience teams). Customer Experience • Together with the Estate Manager, be the ambassador for exceptional experience and engagement for the estate. Address enquiries, issues and complaints professionally and promptly. The ideal candidate will have experience in a customer focused role within either residential or commercial real estate. This is a rare and exciting opportunity to join a collaborative team, significantly progressing your career. Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us. About Us About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in over 400 offices and 60 countries. In 2020, the firm had revenue of $7.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit or on Twitter.
Apr 29, 2024
Full time
Estate Experience Manager page is loaded Estate Experience Manager Apply remote type On-Site locations London time type Full time posted on Posted 2 Days Ago job requisition id R220213 Job Title Estate Experience Manager Job Description Summary St Katharine Docks is central London's only marina and as a mixed use estate is also home to offices, residential, leisure and retail. As managing agent for the estate, we are currently seeking an experienced placemaking and occupier engagement specialist to ensure we deliver the best possible experience to our occupiers. The purpose of the role is to lead occupier engagement and customer experience for St Katharine Docks. This role focusses primarily on our internal audiences made up of office and retail occupiers and residents. However, it should work in tandem with the marketing manager who is responsible for our external audiences, to ensure a cohesive approach at all times. With an in-depth knowledge of engagement, customer experience, communications and events, the ideal candidate will have excellent interpersonal and presentation skills and the ability to effectively engage at all levels. This role will be focused on connecting the community within the buildings and being a part of it. Job Description RESPONSIBILITIES • Co-ordinate the preparation and implementation of an occupier engagement strategy to connect occupiers across the St Katharine Docks estate enabling them to maximise their experience whilst at the property. • Deliver tactical execution of occupier engagement strategy - including but not limited to: internal communications, event management and partnerships. • Lead occupier engagement programme, keeping brands/occupiers up to date with proposed engagement and marketing plans and encouraging participation. • Own the relationship with occupiers and take ownership of issues raised to resolve via Estate Manager or surveyor colleagues. • Management of the Porter Card loyalty scheme (this person or Bo ) including negotiating exclusive offers. • Activate common areas within our buildings with engaging events and activities. • Maintain a database of key estate contacts. • Network for purposes of promoting the property. Build your knowledge of local stakeholders and potential partners for enlivenment activity. Develop connections and partnerships to ensure high quality, personalised recommendations and enlivenment support. • Ensure that occupier related website content is up to date at all times. • Liaise with the marketing manager to elevate occupier related news via external channels where relevant. • Develop welcome content and initiatives for all new occupiers and welcome programmes for large scale mobilisation. • Work to agreed budgets and keep accurate financial records. • Regularly measure and report monthly/quarterly to the leadership team (landlord and relevant stakeholders) on the performance metrics of campaigns. • Provide post event analysis for each event to be shared to your immediate colleagues (Surveyor/Estate/Customer Experience teams). Customer Experience • Together with the Estate Manager, be the ambassador for exceptional experience and engagement for the estate. Address enquiries, issues and complaints professionally and promptly. The ideal candidate will have experience in a customer focused role within either residential or commercial real estate. This is a rare and exciting opportunity to join a collaborative team, significantly progressing your career. Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us. About Us About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in over 400 offices and 60 countries. In 2020, the firm had revenue of $7.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit or on Twitter.
As a Store Leader in our Wandsworthstore, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Apr 29, 2024
Seasonal
As a Store Leader in our Wandsworthstore, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store - reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome Working with Head Office to share your knowledge of the local environment to maximise local opportunities and community involvement What our Store Leadership Team would love to see: Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPIs such as ATV and TPC Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor Flexibility of approach that will allow you to support other stores in the area when needed Ability to build strong relationships and communicate clearly and engagingly at all levels of seniority Experience of supporting employee training and development, and motivating teams adopting an engage rather than tell approach How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years. But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Pool Shift Leader Come and join our One Great Team here at Perran Sands Haven as a Swimming Pool Shift Leader! As part of our Activities and Leisure Team you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the team - Escalate issues to the Activities & Pool Team Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Deliver a hands-on approach to pool duties and greeting our guests - Work with the team to help keep our swimming pool area clean & safe - Always promoting Health & Safety first! - All our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Activities & Pool Team Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: £ per hour Experience and Qualifications You may already have experience working as a Team Leader, Shift Leader or Supervisor within a leisure centre, fitness centre or similar environment which is great! Or maybe you're a Senior Lifeguard looking for the next step. All we are looking for is Preferred Qualifications: - National Pool Lifeguard Qualification (NPLQ) - Swimming Pool Technical Operator Qualification (SPTO) - National Pool Lifeguard Training Assessor (NPLQ TA) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. Working hours are on a rota over a 5 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button" About Company As the UK's leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We're a mixed bag of talent and our amazing team covers just about every role going; enthusiastic entertainers who put on an exciting show, reliable receptionists with radiant smiles and great gar
Apr 29, 2024
Full time
Pool Shift Leader Come and join our One Great Team here at Perran Sands Haven as a Swimming Pool Shift Leader! As part of our Activities and Leisure Team you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the team - Escalate issues to the Activities & Pool Team Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Deliver a hands-on approach to pool duties and greeting our guests - Work with the team to help keep our swimming pool area clean & safe - Always promoting Health & Safety first! - All our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Activities & Pool Team Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: £ per hour Experience and Qualifications You may already have experience working as a Team Leader, Shift Leader or Supervisor within a leisure centre, fitness centre or similar environment which is great! Or maybe you're a Senior Lifeguard looking for the next step. All we are looking for is Preferred Qualifications: - National Pool Lifeguard Qualification (NPLQ) - Swimming Pool Technical Operator Qualification (SPTO) - National Pool Lifeguard Training Assessor (NPLQ TA) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. Working hours are on a rota over a 5 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at "To apply, click the Monster apply button" About Company As the UK's leading holiday operator, a career at Haven offers more than just a job, with plenty of exciting opportunities for development, over 9,000 fantastic team members and 39 beautiful seaside locations. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline, providing memories that last a lifetime for guests, owners and team. We're a mixed bag of talent and our amazing team covers just about every role going; enthusiastic entertainers who put on an exciting show, reliable receptionists with radiant smiles and great gar
Come and join our One Great Team here at Haven as a Burger King Shift Leader! As part of our Food and Beverage Team, you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the Team - Escalating issues to the Brand Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Delivers a hands-on approach to restaurant duties and greeting our customer's - Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first! - All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: 16 to 17 from £7.50, 18 to 20 from £9.97, 21+ from £11.44 per hour, with an additional £1 per hour when leading a shift Experience and Qualifications You may already be in a similar role which is great! All we are looking for is Experience working in a fast food, restaurant or hospitality environment Previous experience working as a shift leader Ability to lead and coach the team Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 29, 2024
Full time
Come and join our One Great Team here at Haven as a Burger King Shift Leader! As part of our Food and Beverage Team, you will - Lead & coach the team on shift to ensure all areas of responsibility are met by the Team - Escalating issues to the Brand Manager when required - Induct & support new starters through 90-day induction, and completion of core departmental training - Delivers a hands-on approach to restaurant duties and greeting our customer's - Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first! - All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Pay Rates: 16 to 17 from £7.50, 18 to 20 from £9.97, 21+ from £11.44 per hour, with an additional £1 per hour when leading a shift Experience and Qualifications You may already be in a similar role which is great! All we are looking for is Experience working in a fast food, restaurant or hospitality environment Previous experience working as a shift leader Ability to lead and coach the team Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Temporary Receptionist Are you an enthusiastic and professional individual with experience in reception and switchboard work? Our client, a prestigious organisation based in Hove, is seeking a Temporary Receptionist to join their team. This is a fantastic opportunity to showcase your organisational skills and make a positive impact in a professional environment. Contract Length: 4 - 6 weeks Hourly Rate: 12 per hour Responsibilities: Reception/Switchboard: Answer, transfer, and log calls in a polite and efficient manner. Greet visitors and maintain a presentable reception area. Archiving and Deeds Management: Manage storage facilities, utilise software for record keeping, and coordinate with suppliers regarding file archiving and retrieval. Onboarding Clients: Conduct due diligence checks in accordance with firm policies, including ID verification and anti-money laundering checks. Office Administration: Assist with general office organisation, order supplies, and liaise with the Facilities Manager to address building or supplier issues. Post Room Duties: Sort incoming mail, prepare outgoing mail, and manage distribution of additional items. General Tasks: Provide support and assistance with ad hoc tasks that align with the role. Person Specification: Confident, polite, and approachable with excellent telephone manner and clear speech. Professional presentation and demeanour. Strong organisational skills and a proactive attitude. Trustworthy and able to maintain confidentiality. Proficiency in IT, including software, hardware, and Microsoft Office. Previous reception/switchboard experience preferred. Knowledge of legal terms is a plus. This is a full-time, temporary position with working hours of 9am to 5pm, Monday to Friday. If you are someone who thrives in a fast-paced environment, enjoys providing exceptional customer service, and has a keen eye for detail, then we would love to hear from you. If you have trouble uploading your CV, please email it to removed) and put the job title as the subject Join our dynamic team and contribute to the seamless running of our client's reception and onboarding processes. Apply now with your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this role. Please note: Only successful candidates will be contacted for an interview. Thank you for your understanding. Our client is committed to promoting equality and diversity in the workplace. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Seasonal
Temporary Receptionist Are you an enthusiastic and professional individual with experience in reception and switchboard work? Our client, a prestigious organisation based in Hove, is seeking a Temporary Receptionist to join their team. This is a fantastic opportunity to showcase your organisational skills and make a positive impact in a professional environment. Contract Length: 4 - 6 weeks Hourly Rate: 12 per hour Responsibilities: Reception/Switchboard: Answer, transfer, and log calls in a polite and efficient manner. Greet visitors and maintain a presentable reception area. Archiving and Deeds Management: Manage storage facilities, utilise software for record keeping, and coordinate with suppliers regarding file archiving and retrieval. Onboarding Clients: Conduct due diligence checks in accordance with firm policies, including ID verification and anti-money laundering checks. Office Administration: Assist with general office organisation, order supplies, and liaise with the Facilities Manager to address building or supplier issues. Post Room Duties: Sort incoming mail, prepare outgoing mail, and manage distribution of additional items. General Tasks: Provide support and assistance with ad hoc tasks that align with the role. Person Specification: Confident, polite, and approachable with excellent telephone manner and clear speech. Professional presentation and demeanour. Strong organisational skills and a proactive attitude. Trustworthy and able to maintain confidentiality. Proficiency in IT, including software, hardware, and Microsoft Office. Previous reception/switchboard experience preferred. Knowledge of legal terms is a plus. This is a full-time, temporary position with working hours of 9am to 5pm, Monday to Friday. If you are someone who thrives in a fast-paced environment, enjoys providing exceptional customer service, and has a keen eye for detail, then we would love to hear from you. If you have trouble uploading your CV, please email it to removed) and put the job title as the subject Join our dynamic team and contribute to the seamless running of our client's reception and onboarding processes. Apply now with your CV and cover letter, outlining your relevant experience and why you are the ideal candidate for this role. Please note: Only successful candidates will be contacted for an interview. Thank you for your understanding. Our client is committed to promoting equality and diversity in the workplace. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Experienced Commissioning Manager wanted for 6-month position in Teesside! We are seeking a North East based talented individual with a professional qualification in a relevant discipline to oversee the commissioning of new construction projects in top tier COMAH facilities. The ideal candidate will have a proven track record of successfully managing completion, pre-commissioning, and commissioning click apply for full job details
Apr 29, 2024
Contractor
Experienced Commissioning Manager wanted for 6-month position in Teesside! We are seeking a North East based talented individual with a professional qualification in a relevant discipline to oversee the commissioning of new construction projects in top tier COMAH facilities. The ideal candidate will have a proven track record of successfully managing completion, pre-commissioning, and commissioning click apply for full job details
Tilbury, Essex (Location Flexible), also Based in Leatherhead Surrey Competitive Salary, Company Car, Access to ECS Car Scheme for friends and family, Pension 6% Matched, 25 Days Holidays plus Bank holidays with option to buy/sell additional days, Life Assurance, and access to a range of Flexible Benefits. We are currently seeking a dynamic and experienced Product Compliance Manager to join our team. As the Product Compliance Manager, you will play a pivotal role in ensuring that our products meet all relevant regulatory requirements from new vehicle launches through to end-of-life provisions. You will represent our company across various functions to ensure compliance with national and international regulations, build strong relationships with government departments, trade bodies, and other stakeholders, and provide crucial support to ensure our products adhere to legislative standards. You will have the opportunity to play a critical role in ensuring our products meet regulatory standards and maintain competitive ratings. You will work in a dynamic and collaborative work environment and have the opportunity to work in a leading company in the automotive industry committed to innovation and sustainability. This role will suit an individual who is passionate about ensuring product compliance and is looking for an opportunity to make a meaningful impact. Key Responsibilities: Ensure good communication is kept with HMC, HME, HMETC, factories and relevant vendors, where applicable, for the management of homologation needs. Manage and coordinate Department for Transport Market Surveillance testing programs in conjunction with HME and HMETC. Manage and lead Thatcham visits to R&D / factory / head office facilities for low-speed crash (D&R) and security assessments (NVSA) for insurance rating purposes and cost of ownership competitiveness. Manage, support and develop the approval of parts being supplied as either Original Equipment or locally sourced for accessory provision and any POE process requirements with VCA. Ensure that all vehicles leaving the HMUK Import Centre meet both localised market and National Type Approval Regulations including C&U and RVLR requirements. Manage UK specific regulatory requirements for items such as UKCA marking, UK REACH etc. Manage the vehicle insurance group rating process for all UK sold Hyundai models to achieve the most competitive insurance group ratings possible. Manage an End of Life Vehicle (recycling) provision through a selected 3rd party in order for HMUK to meet its legal and environmental responsibilities for the take back and treatment of any Hyundai vehicle when it comes to the end of its life and provide the annual reporting to DEFRA as required. Reporting to the Environment Agency each year regarding the mass of portable, lead acid and Li-Ion batteries put on the market in the UK. Support UK Compliance to upcoming legislative actions including working with the wider Product Team and Supply to effectively advocate for HMUK to ensure any favorable changes to legislation are lobbied for. One requirements are set, support the business adherence to regulations to ensure compliance, by regularly working with and supporting the reporting of HMUK achievement vs these targets. E.g. ZEV Mandate Person Specification: Ability to effectively present to and communicate with Government Departments, industry bodies, Executive and PLC boards, HMC / HME /HMETC subject matter experts, internal and retailer colleagues and Korean coordinators. High level of understanding of the legislation relating to Type Approval and Conformity of Production procedures. Experience and knowledge gained relating to insurance group ratings. Understanding of legislation for End of Life for Vehicles. Numerate, articulate and a capacity to be creative. Disciplined, organised and successful at managing people and projects to senior levels. Strong customer service orientation. PC Software Skills: Word, Excel, Power Point and Internet.
Apr 29, 2024
Full time
Tilbury, Essex (Location Flexible), also Based in Leatherhead Surrey Competitive Salary, Company Car, Access to ECS Car Scheme for friends and family, Pension 6% Matched, 25 Days Holidays plus Bank holidays with option to buy/sell additional days, Life Assurance, and access to a range of Flexible Benefits. We are currently seeking a dynamic and experienced Product Compliance Manager to join our team. As the Product Compliance Manager, you will play a pivotal role in ensuring that our products meet all relevant regulatory requirements from new vehicle launches through to end-of-life provisions. You will represent our company across various functions to ensure compliance with national and international regulations, build strong relationships with government departments, trade bodies, and other stakeholders, and provide crucial support to ensure our products adhere to legislative standards. You will have the opportunity to play a critical role in ensuring our products meet regulatory standards and maintain competitive ratings. You will work in a dynamic and collaborative work environment and have the opportunity to work in a leading company in the automotive industry committed to innovation and sustainability. This role will suit an individual who is passionate about ensuring product compliance and is looking for an opportunity to make a meaningful impact. Key Responsibilities: Ensure good communication is kept with HMC, HME, HMETC, factories and relevant vendors, where applicable, for the management of homologation needs. Manage and coordinate Department for Transport Market Surveillance testing programs in conjunction with HME and HMETC. Manage and lead Thatcham visits to R&D / factory / head office facilities for low-speed crash (D&R) and security assessments (NVSA) for insurance rating purposes and cost of ownership competitiveness. Manage, support and develop the approval of parts being supplied as either Original Equipment or locally sourced for accessory provision and any POE process requirements with VCA. Ensure that all vehicles leaving the HMUK Import Centre meet both localised market and National Type Approval Regulations including C&U and RVLR requirements. Manage UK specific regulatory requirements for items such as UKCA marking, UK REACH etc. Manage the vehicle insurance group rating process for all UK sold Hyundai models to achieve the most competitive insurance group ratings possible. Manage an End of Life Vehicle (recycling) provision through a selected 3rd party in order for HMUK to meet its legal and environmental responsibilities for the take back and treatment of any Hyundai vehicle when it comes to the end of its life and provide the annual reporting to DEFRA as required. Reporting to the Environment Agency each year regarding the mass of portable, lead acid and Li-Ion batteries put on the market in the UK. Support UK Compliance to upcoming legislative actions including working with the wider Product Team and Supply to effectively advocate for HMUK to ensure any favorable changes to legislation are lobbied for. One requirements are set, support the business adherence to regulations to ensure compliance, by regularly working with and supporting the reporting of HMUK achievement vs these targets. E.g. ZEV Mandate Person Specification: Ability to effectively present to and communicate with Government Departments, industry bodies, Executive and PLC boards, HMC / HME /HMETC subject matter experts, internal and retailer colleagues and Korean coordinators. High level of understanding of the legislation relating to Type Approval and Conformity of Production procedures. Experience and knowledge gained relating to insurance group ratings. Understanding of legislation for End of Life for Vehicles. Numerate, articulate and a capacity to be creative. Disciplined, organised and successful at managing people and projects to senior levels. Strong customer service orientation. PC Software Skills: Word, Excel, Power Point and Internet.
Page Personnel Secretarial & Business Support
Chichester, Sussex
The Office Assistant role is a vital part of a high-performing Business Services team, providing essential administrative and secretarial support to aid in seamless business operations. Client Details Our client is a substantial entity in the Business Services sector, with a workforce of dedicated professionals. Based in Chichester, they are committed to providing premium services to a broad range of clients. Description The key responsibilities of The Office Assistant will be; Provide administrative support to the team Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Provide general support to visitors Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Profile A successful Office Assistant should have: A keen eye for detail and an organised approach Excellent interpersonal skills Proficiency in MS Office A proactive nature and the ability to take initiative Good written and verbal communication skills The capacity to work efficiently under pressure Job Offer A competitive salary in the range of £23,500 - £26,000 per year Private health insurance Parking facilities A day off for your birthday Generous annual leave of 25 days An opportunity to work in a professional and supportive environment We invite you to join our team and contribute to our shared success. Apply today to take the next step in your career.
Apr 28, 2024
Full time
The Office Assistant role is a vital part of a high-performing Business Services team, providing essential administrative and secretarial support to aid in seamless business operations. Client Details Our client is a substantial entity in the Business Services sector, with a workforce of dedicated professionals. Based in Chichester, they are committed to providing premium services to a broad range of clients. Description The key responsibilities of The Office Assistant will be; Provide administrative support to the team Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Provide general support to visitors Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Profile A successful Office Assistant should have: A keen eye for detail and an organised approach Excellent interpersonal skills Proficiency in MS Office A proactive nature and the ability to take initiative Good written and verbal communication skills The capacity to work efficiently under pressure Job Offer A competitive salary in the range of £23,500 - £26,000 per year Private health insurance Parking facilities A day off for your birthday Generous annual leave of 25 days An opportunity to work in a professional and supportive environment We invite you to join our team and contribute to our shared success. Apply today to take the next step in your career.
We are delighted to be working in partnership with an Award-winning law firm who are recruiting for an Administrator to be based in their central Oxford office. This role will report to the Facilities Manager and Executive Services Manager and is responsible for the smooth operation of the facilities function together with a range of administrative tasks. This role would suit someone who has some office administration experience coupled with first class communication skills and the ability to deal with people at all levels. Tasks & Key Responsibilities First point of contact for Facilities and Health & Safety issues within the office First point of contact with building landlord/managing agents. Welcoming visitors to the firm in a polite and professional manner. Carry out daily building inspections and report any maintenance issues to the relevant person. Provide assistance to other Business Support Functions (Finance, HR, IT or Marketing) as and when requested. Booking train tickets and travel using the firm's online system Completing online expense claims on behalf of lawyers; This role comes with an excellent benefits package together with a favourable salary. This is a full-time office based role, working 9:00 - 17:00 Monday to Friday. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please visit our website to read our GDPR Data Protection Statement.
Apr 28, 2024
Full time
We are delighted to be working in partnership with an Award-winning law firm who are recruiting for an Administrator to be based in their central Oxford office. This role will report to the Facilities Manager and Executive Services Manager and is responsible for the smooth operation of the facilities function together with a range of administrative tasks. This role would suit someone who has some office administration experience coupled with first class communication skills and the ability to deal with people at all levels. Tasks & Key Responsibilities First point of contact for Facilities and Health & Safety issues within the office First point of contact with building landlord/managing agents. Welcoming visitors to the firm in a polite and professional manner. Carry out daily building inspections and report any maintenance issues to the relevant person. Provide assistance to other Business Support Functions (Finance, HR, IT or Marketing) as and when requested. Booking train tickets and travel using the firm's online system Completing online expense claims on behalf of lawyers; This role comes with an excellent benefits package together with a favourable salary. This is a full-time office based role, working 9:00 - 17:00 Monday to Friday. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search! If you would like to know how we will store and process your data, please visit our website to read our GDPR Data Protection Statement.