OPERATIONAL ADMINISTRATOR Our company are looking for someone to join the operations team to support with administration. You will be working in a friendly driven team dealing with confidential information, working in a fast-paced environment ensuring timescales and customer needs are paramount. WHAT YOU WILL WANT TO KNOW Permanent £21,500 per annum Monday - Friday (9am - 5pm). Office based. Professional environment and lovely team. A SNAPSHOT OF THE DAY Providing administrative support to the team and wider business as needed. Liaising with patients on the phone, sometimes face to face if needed. Helping with any enquiries. Administration support undertaking tasks on referrals and clinic admin support. Data entry, processing and recording information. Filing and retrieving paperwork both manually and electronically. DOES THIS SOUND LIKE A GOOD FIT FOR YOU? Please read on for the essential skills our client is hoping you will be able to showcase: Administration experience. Ability to effectively manage own time, workload and resources. Great communication skills. Can do attitude.
Apr 29, 2024
Full time
OPERATIONAL ADMINISTRATOR Our company are looking for someone to join the operations team to support with administration. You will be working in a friendly driven team dealing with confidential information, working in a fast-paced environment ensuring timescales and customer needs are paramount. WHAT YOU WILL WANT TO KNOW Permanent £21,500 per annum Monday - Friday (9am - 5pm). Office based. Professional environment and lovely team. A SNAPSHOT OF THE DAY Providing administrative support to the team and wider business as needed. Liaising with patients on the phone, sometimes face to face if needed. Helping with any enquiries. Administration support undertaking tasks on referrals and clinic admin support. Data entry, processing and recording information. Filing and retrieving paperwork both manually and electronically. DOES THIS SOUND LIKE A GOOD FIT FOR YOU? Please read on for the essential skills our client is hoping you will be able to showcase: Administration experience. Ability to effectively manage own time, workload and resources. Great communication skills. Can do attitude.
Job Title: Dispatch Administrator Location: Reigate Salary: 26,000 - 28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 29, 2024
Full time
Job Title: Dispatch Administrator Location: Reigate Salary: 26,000 - 28,000 Reporting to: Internal Operations Manager Our client is a leading emergency plumbing and heating company based in Reigate, Surrey. As a company they carry out circa 8000 home visits per month; varying from minor repairs to extensive installation works. With offices in Reigate and Basingstoke they are a growing Business of 110+ Engineers and 30+ Office staff. Job Summary The Dispatch Administrator will be responsible for ensuring smooth communication between our customers, field technicians, and management team to facilitate timely and effective service delivery. Duties - Receive incoming service requests from customers via phone, email, or online platforms. - Assess the nature and urgency of each request and prioritise accordingly. - Coordinate with Engineers to schedule service appointments based on availability and urgency. - Dispatch Engineers to service locations efficiently and in a timely manner. - Serve as the primary point of contact between customers and Engineers. - Provide updates to customers regarding Engineer arrival times and any delays. - Communicate any changes or updates to service appointments promptly to all parties involved. - Ensure clear and effective communication between Engineers and the management team. - Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional and courteous manner. - Ensure customer satisfaction by following up on service appointments and addressing any issues promptly. - Being responsible achieving SLAs set by our contracts with Corporate Customers. Including Insurance Companies, Facilities Management companies and many other multi-site operators. - All works to be carried out compliant with Data Protection rules and regulations. - Capturing of all information required to compile information spreadsheets and data reports. Key Skills for the Role Previous experience in a dispatch role is desired Strong communication skills including in person, on the phone and via email. Strong IT skills with key systems used in the business; Microsoft Office and Microsoft 365. Experience of leading within a fast-moving Organisation would be advantageous - preferably in a Trade or Home Visit based organisation. What we Offer our Team - Pension (Royal London) - 20 days holiday plus bank holidays - Group Life Assurance (post 6 month qualifying period) - Group Medical Cash Plan (post 6 month qualifying period) - Access to certain benefits and discounts - Annual discretionary bonus scheme - Overtime options available Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Our client a successful company in the construction sector is looking for a Project Administrator to join the company on a full time basis. Based in Chalfont St Peter you will work closely with Surveyors and other team members to organise and schedule allocated jobs. You will need to be organised, a strong communicator and be able to negotiate with suppliers when needed. Salary £26,000 fully office based, working hours 8am to 5pm Monday to Friday. Duties: Assist in negotiating rates with suppliers including historical sales records and inventory stock to obtain high quality products at the lowest possible price Coordinate the allocation of both labour and materials for each ongoing project on a daily/ weekly basis Acting as the first point of contact by telephone Composing and understanding 'Risk Assessments and Method Statements for the beginning of the projects and Operations and Maintenance Manuals Making sure purchase orders are in a coherent order Responsible for phoning suppliers and making sure that all materials arrive as scheduled Building relationships with suppliers Composing an email for job texts to the entire work force on a daily basis and sending them out individually to each worker Carrying out photocopying, filing and scanning Offer comprehensive administration assistance to the company Skills and Experience Required: Excellent Communication skills Outstanding organisational skills Self-starter, motivated and enthusiastic Fully competent in Microsoft Excel and Word
Apr 29, 2024
Full time
Our client a successful company in the construction sector is looking for a Project Administrator to join the company on a full time basis. Based in Chalfont St Peter you will work closely with Surveyors and other team members to organise and schedule allocated jobs. You will need to be organised, a strong communicator and be able to negotiate with suppliers when needed. Salary £26,000 fully office based, working hours 8am to 5pm Monday to Friday. Duties: Assist in negotiating rates with suppliers including historical sales records and inventory stock to obtain high quality products at the lowest possible price Coordinate the allocation of both labour and materials for each ongoing project on a daily/ weekly basis Acting as the first point of contact by telephone Composing and understanding 'Risk Assessments and Method Statements for the beginning of the projects and Operations and Maintenance Manuals Making sure purchase orders are in a coherent order Responsible for phoning suppliers and making sure that all materials arrive as scheduled Building relationships with suppliers Composing an email for job texts to the entire work force on a daily basis and sending them out individually to each worker Carrying out photocopying, filing and scanning Offer comprehensive administration assistance to the company Skills and Experience Required: Excellent Communication skills Outstanding organisational skills Self-starter, motivated and enthusiastic Fully competent in Microsoft Excel and Word
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 29, 2024
Full time
We have a great opportunity for a Build Secretary to join our team within Vistry North East, at our office in Newcastle Upon Tyne. As our Build Secretary you will provide secretarial and administrative support to ensure the smooth running of the build department and the developments. Working as the Build Secretary you will help provide support to our sites undertaking a large range of duties including completing weekly time sheets and passing them to the Payroll department within agreed timescales and collating daily labour figures for all sites. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Educated to GCSE standard or equivalent in Maths and English Experience of working in an office environment Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook Excellent numeric and literacy skills Able to work with a high degree of accuracy Excellent organizational skills Ability to communicate with colleagues of varying seniority Be able to work well as part of a team and able to use own initiative when required Professional, with a positive outlook Able to prioritise workload to meet deadlines Willingness to learn and develop skills and knowledge Desirable Health & Safety knowledge Site Experience More about the Build Secretary role Contract Reviews - Collation of reports, attendance of meeting & tracking actions. Support the build teams in preparing all site start up packs & documentation. Assist in any administration tasks relating to Safety, Health, Environmental & Quality. Attend the monthly SHE Meeting Minutes & responsibility for actions and tracking outcomes Maintain the Business Continuity plans for all sites Working with Operations Manager(s) to ensure weekly COINS Build updates are current. Logging of build cases onto internal Keys systems Monthly BU SHE Reporting. Viewpoint & Administration support for site teams. 4Build App. administrator & point of contact (Wider support from Group) Monthly performance data to be collated and circulated by site and overall (SHE scores, NHBC R.I. Scores, HBF Survey Scores) Daily, weekly site attendance statistics to be collated and circulated so that we are always on top of expectations against turnover, and identify and advice of any themes, activity reductions asap. The administration and booking of all training requirements for the site teams. Monitoring of site teams training requirements. Provide Monthly Training reports to BU board & identify areas of improvement. Assisting with answering the door / receiving parcels. Answering telephone calls. Meeting & greeting visitors - signing in - giving out visitor's badge. Charity Champion - to inform site managers on our developments. Send and receive post and distribute as required. Provide cover for Office Managers annual leave / sickness. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Ernest Gordon Recruitment Limited
Oxford, Oxfordshire
IFA Administrator £28,000 - £37,000 + Excellent Training + Hybrid working available + Supportive Culture + Great Holiday Package + Progression Opportunities to Paraplanner Oxford, commutable from Abingdon, Didcot, Aylesbury, Bicester, Witney, Banbury Are you an IFA administrator, or administrator with any financial services experience, looking for an exciting new role within a rapidly growing financial planning firm, where you will be supported with excellent training, allowing you to progress your career further and reach your full potential? This business prides themselves in the high quality, effective service that is provided to all of their closely looked after clients. Maintaining a tradition of professionalism and transparency spanning over 25 years, as part of the team, you'll spearhead any assistance for efficient planning across three core areas: Personal, Corporate & Business, and financial management. In this position, your responsibilities will encompass a diverse array of administrative tasks, including but not limited to uploading client data, managing back-office operations using Intelligent Office, and providing support to Paraplanners and Financial Advisors in their daily activities. This role would suit an experienced IFA or experienced Financial Admin, dedicated to delivering unparalleled service and ensuring client satisfaction. You'll uphold standards of efficiency and excellence while enjoying a Competitive Salary, comprehensive Training, avenues for Progression, and additional company perks. The Role: IFA Administrator Putting together client documents and annual review packs Liaising with product providers Client engagement Monday to Friday (Hybrid/ Remote available once settled in role) The Person: Administrator Financial services experience Commutable to Oxford Reference Number: BBBH12863 Key Words: IFA, Admin, Administrator, IFA Administrator, Financial Services, Finance, Financial Planning, Oxford, Abingdon, Didcot, Aylesbury, Bicester, Witney, Banbury If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 29, 2024
Full time
IFA Administrator £28,000 - £37,000 + Excellent Training + Hybrid working available + Supportive Culture + Great Holiday Package + Progression Opportunities to Paraplanner Oxford, commutable from Abingdon, Didcot, Aylesbury, Bicester, Witney, Banbury Are you an IFA administrator, or administrator with any financial services experience, looking for an exciting new role within a rapidly growing financial planning firm, where you will be supported with excellent training, allowing you to progress your career further and reach your full potential? This business prides themselves in the high quality, effective service that is provided to all of their closely looked after clients. Maintaining a tradition of professionalism and transparency spanning over 25 years, as part of the team, you'll spearhead any assistance for efficient planning across three core areas: Personal, Corporate & Business, and financial management. In this position, your responsibilities will encompass a diverse array of administrative tasks, including but not limited to uploading client data, managing back-office operations using Intelligent Office, and providing support to Paraplanners and Financial Advisors in their daily activities. This role would suit an experienced IFA or experienced Financial Admin, dedicated to delivering unparalleled service and ensuring client satisfaction. You'll uphold standards of efficiency and excellence while enjoying a Competitive Salary, comprehensive Training, avenues for Progression, and additional company perks. The Role: IFA Administrator Putting together client documents and annual review packs Liaising with product providers Client engagement Monday to Friday (Hybrid/ Remote available once settled in role) The Person: Administrator Financial services experience Commutable to Oxford Reference Number: BBBH12863 Key Words: IFA, Admin, Administrator, IFA Administrator, Financial Services, Finance, Financial Planning, Oxford, Abingdon, Didcot, Aylesbury, Bicester, Witney, Banbury If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Maintenance Administrator Wimbledon Up to £32,000 plus 5% bonus Full-Time Permanent 8.30-5.30 Mon-Fri Office based Benefits - 23 days holiday + 3 at Christmas (not inclusive of bank holidays) (increases with length of service) - Life Assurance x1 basic salary - Option to opt into company funded Private Medical Insurance with Vitality Health - Pension contributions - 5%EE, 3% ER (increases with length of service) - Access to Beam our benefits platform - BUPA Employee Assistance Programme and Cash Plan - Other benefits include: cycle scheme, workplace nursery benefit, season ticket loans, enhanced parental leave, wellbeing and mental health services etc. Our client is looking for someone who understands commercial & residential maintenance/facilities. You will be arranging contractors, dealing with all paperwork covering a variety of team support tasks, from assisting with proposals for winning new business and renewals, to processing engineer time sheets and raising purchase orders and invoices. You will also be responsible for coordinating the Engineers and specialist contractors, which involves responding to phone calls from clients and booking both scheduled and emergency call outs. Key Responsibilities Maintenance Administrator: • Checking Sub-Contractor and Supplier invoices, ensuring they correspond with job/contract and purchase Order. • Re-charging at the agreed contractual rate where necessary. • Raising invoices for emergency call-outs, variation works and annual maintenance charges at agreed frequencies. • Ensure that all engineers and specialist contractors complete scheduled works and issuing of job reports in a timely manner. • Processing and collating labour load and expenses relating to call-outs and planned maintenance site visits. • Ensuring that engineers issue their expenses weekly and information is accurate. • Taking and logging emergency call-outs and arranging for relevant engineer or sub-contractor to attend. Keeping the client informed of engineers' approximate arrival. • Following up on status of call-out and ensuring a fully completed job report sheet is provided for issuing to the client. • Co-ordination of the engineers and specialist contractors to sites, ensuring they can feasibly travel between call-outs within agreed client timescales. • Assist with the ordering of parts, spares for sites. • Update and monitor clients assets per the clients' contract within the maintenance systems, in addition to reporting to the Operations Manager frequent failed assets for client reports and visits. • Organisation of work packages from specifications for tenders and subsequent orders to suppliers and develop strong relationships with key subcontractors and suppliers. Key Requirements for the Maintenance Administrator: Experience of using Maintenance Management Software is essential, with experience of using JobLogic Management Software preferred. Ideally you will have experience of a similar coordination or admin role in an M&E company or Facilities department. You will have excellent office administration skills, such as typing, MS Word and strong MS Excel skills. A flexible, team working attitude is essential, as well as strong customer service skills. Strong English language skills are a must, both written and verbal, as well as an excellent phone manner. Able to communicate effectively A flexible, team working attitude Strong customer service skills Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Apr 29, 2024
Full time
Maintenance Administrator Wimbledon Up to £32,000 plus 5% bonus Full-Time Permanent 8.30-5.30 Mon-Fri Office based Benefits - 23 days holiday + 3 at Christmas (not inclusive of bank holidays) (increases with length of service) - Life Assurance x1 basic salary - Option to opt into company funded Private Medical Insurance with Vitality Health - Pension contributions - 5%EE, 3% ER (increases with length of service) - Access to Beam our benefits platform - BUPA Employee Assistance Programme and Cash Plan - Other benefits include: cycle scheme, workplace nursery benefit, season ticket loans, enhanced parental leave, wellbeing and mental health services etc. Our client is looking for someone who understands commercial & residential maintenance/facilities. You will be arranging contractors, dealing with all paperwork covering a variety of team support tasks, from assisting with proposals for winning new business and renewals, to processing engineer time sheets and raising purchase orders and invoices. You will also be responsible for coordinating the Engineers and specialist contractors, which involves responding to phone calls from clients and booking both scheduled and emergency call outs. Key Responsibilities Maintenance Administrator: • Checking Sub-Contractor and Supplier invoices, ensuring they correspond with job/contract and purchase Order. • Re-charging at the agreed contractual rate where necessary. • Raising invoices for emergency call-outs, variation works and annual maintenance charges at agreed frequencies. • Ensure that all engineers and specialist contractors complete scheduled works and issuing of job reports in a timely manner. • Processing and collating labour load and expenses relating to call-outs and planned maintenance site visits. • Ensuring that engineers issue their expenses weekly and information is accurate. • Taking and logging emergency call-outs and arranging for relevant engineer or sub-contractor to attend. Keeping the client informed of engineers' approximate arrival. • Following up on status of call-out and ensuring a fully completed job report sheet is provided for issuing to the client. • Co-ordination of the engineers and specialist contractors to sites, ensuring they can feasibly travel between call-outs within agreed client timescales. • Assist with the ordering of parts, spares for sites. • Update and monitor clients assets per the clients' contract within the maintenance systems, in addition to reporting to the Operations Manager frequent failed assets for client reports and visits. • Organisation of work packages from specifications for tenders and subsequent orders to suppliers and develop strong relationships with key subcontractors and suppliers. Key Requirements for the Maintenance Administrator: Experience of using Maintenance Management Software is essential, with experience of using JobLogic Management Software preferred. Ideally you will have experience of a similar coordination or admin role in an M&E company or Facilities department. You will have excellent office administration skills, such as typing, MS Word and strong MS Excel skills. A flexible, team working attitude is essential, as well as strong customer service skills. Strong English language skills are a must, both written and verbal, as well as an excellent phone manner. Able to communicate effectively A flexible, team working attitude Strong customer service skills Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Job Type: Temporary, Full-time Location: Biggin Hill Airport Hourly Rate: £12 - £14 Start Date: ASAP End Date: Ongoing I am currently seeking an organised and proactive Aviation Administrator to join the team at Biggin Hill Airport. This is a rolling contract position with a Monday to Friday schedule, from 8:30 am to 4:30 pm. The ideal candidate will be the main point of contact for personnel, manage office operations, and ensure smooth administrative functions within the organisation. Day to day of the role: Managing an office or reception area, ensuring a professional and welcoming environment. Serving as the main point of contact for personnel, greeting clients and customers, and channelling enquiries in person or by phone. Managing the correspondence and communications of the organisation, including phone calls, post, and emails. Record-keeping and data entry into Trustflight and aircraft records. Scheduling meetings and appointments within the company. Oversight of office inventory, ensuring an adequate supply of consumables such as stationery or printer ink. Operating and performing basic troubleshooting of office equipment like printers and computers. Organising itineraries, including travel and corporate events. Required Skills & Qualifications: Must have a valid DBS check. Previous experience in an administrative role, preferably within the aviation sector. Excellent organisational and time-management skills. Strong communication and interpersonal abilities. Proficiency in using office software and equipment. Ability to multitask and prioritise work effectively. Attention to detail and problem-solving skills. If you feel you have the relevant experience for this role please apply and I will get in contact.
Apr 29, 2024
Full time
Job Type: Temporary, Full-time Location: Biggin Hill Airport Hourly Rate: £12 - £14 Start Date: ASAP End Date: Ongoing I am currently seeking an organised and proactive Aviation Administrator to join the team at Biggin Hill Airport. This is a rolling contract position with a Monday to Friday schedule, from 8:30 am to 4:30 pm. The ideal candidate will be the main point of contact for personnel, manage office operations, and ensure smooth administrative functions within the organisation. Day to day of the role: Managing an office or reception area, ensuring a professional and welcoming environment. Serving as the main point of contact for personnel, greeting clients and customers, and channelling enquiries in person or by phone. Managing the correspondence and communications of the organisation, including phone calls, post, and emails. Record-keeping and data entry into Trustflight and aircraft records. Scheduling meetings and appointments within the company. Oversight of office inventory, ensuring an adequate supply of consumables such as stationery or printer ink. Operating and performing basic troubleshooting of office equipment like printers and computers. Organising itineraries, including travel and corporate events. Required Skills & Qualifications: Must have a valid DBS check. Previous experience in an administrative role, preferably within the aviation sector. Excellent organisational and time-management skills. Strong communication and interpersonal abilities. Proficiency in using office software and equipment. Ability to multitask and prioritise work effectively. Attention to detail and problem-solving skills. If you feel you have the relevant experience for this role please apply and I will get in contact.
Absolutely Recruitment
Kingston Upon Thames, Surrey
Head of IT/Digital Solutions Salary negotiable c£55K per annum Full time Office-based RoleBased in North Surrey Monday - Friday: Hours: 8am-5pm Our client, a prestigious education facility in Surrey is currently recruiting for a Head of IT/Digital Solutions. The purpose of this role is to utilise your talents and skills to support the delivery of the digital strategy, ensuring cohesive IT operations that align with the organisation's wider aims and goals. The ideal candidate will possess extensive Knowledge of infrastructure management, staff management and advanced industry Knowledge and will play a pivotal role in enabling the organisation to realise it's technical aspirations. Key Responsibilities: Strategic IT leadership - collaborate with leadership team and key stakeholders to deliver strategy that aligns with educational and operational goals. Regularly report to the governing body on IT initiatives, challenges and successes Stay abreast of technological advancements and steer the digital as necessary advancements Oversee the IT budget ensuring cost-effective allocation of resources Support the creation and development of reports and data insight to functions decision- making and analysis Team Management - lead, mentor and develop the IT Team ensuring they have all the skills and resources to meet the organisation's needs. Infrastructure and Network Management - ensure high availability and robustness of systems Device Lifestyle and Management - manage the entire devise life-cycle, from procurement to decommissioning, ensuring optimal performance and value. Security and compliance Vendor and Project Management Personal Attributes / Skills: Ideally educated to degree level Relevant IT certifications Leadership and management experience Management of Microsoft 365, essential Microsoft certification: Enterprise Administrator Expert, desirable Good working knowledge of stand technologies and experience in procurement and implementation / adoption of new hardware and software A track record of managing projects, meetings deadlines and prioritising work loads Excellent technical knowledge of a range of systems - Experience of Aruba technologies, education management systems such as Engage, iSAMS, Managebas, OpenApply desirable Analytical astute Understanding of cyber security and preventative risks Outstanding organisational skills with an eye for detail. Excellent communication skills Pro-active, professional and approachable Personal commitment and compliance with safeguarding policies, procedures and code of conduct of the organisation
Apr 29, 2024
Full time
Head of IT/Digital Solutions Salary negotiable c£55K per annum Full time Office-based RoleBased in North Surrey Monday - Friday: Hours: 8am-5pm Our client, a prestigious education facility in Surrey is currently recruiting for a Head of IT/Digital Solutions. The purpose of this role is to utilise your talents and skills to support the delivery of the digital strategy, ensuring cohesive IT operations that align with the organisation's wider aims and goals. The ideal candidate will possess extensive Knowledge of infrastructure management, staff management and advanced industry Knowledge and will play a pivotal role in enabling the organisation to realise it's technical aspirations. Key Responsibilities: Strategic IT leadership - collaborate with leadership team and key stakeholders to deliver strategy that aligns with educational and operational goals. Regularly report to the governing body on IT initiatives, challenges and successes Stay abreast of technological advancements and steer the digital as necessary advancements Oversee the IT budget ensuring cost-effective allocation of resources Support the creation and development of reports and data insight to functions decision- making and analysis Team Management - lead, mentor and develop the IT Team ensuring they have all the skills and resources to meet the organisation's needs. Infrastructure and Network Management - ensure high availability and robustness of systems Device Lifestyle and Management - manage the entire devise life-cycle, from procurement to decommissioning, ensuring optimal performance and value. Security and compliance Vendor and Project Management Personal Attributes / Skills: Ideally educated to degree level Relevant IT certifications Leadership and management experience Management of Microsoft 365, essential Microsoft certification: Enterprise Administrator Expert, desirable Good working knowledge of stand technologies and experience in procurement and implementation / adoption of new hardware and software A track record of managing projects, meetings deadlines and prioritising work loads Excellent technical knowledge of a range of systems - Experience of Aruba technologies, education management systems such as Engage, iSAMS, Managebas, OpenApply desirable Analytical astute Understanding of cyber security and preventative risks Outstanding organisational skills with an eye for detail. Excellent communication skills Pro-active, professional and approachable Personal commitment and compliance with safeguarding policies, procedures and code of conduct of the organisation
Resident Liaison Officer/RLO Searching for a Resident Liaison/Tenant Officer. This is a temporary contract requiring to start within the next couple of weeks. Overall Purpose: To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. Develop strategies with the involvement of Clients / Resident's Associations / residents, ensuring the projects objectives are met. Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. Experience and Knowledge of working on void refurbishment housing modernisation's with a clear understanding of the public sector working environment. Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. Managing the impact of the works on neighbouring residents, occupiers and users, at all times. Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. Familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. Will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Skills and Experience: PREVIOUS SOCIAL HOUSING / FACILITIES MANAGEMENT IS ESSENTIAL FOR THE ROLE AND WILL ONLY BE CONSIDERED! Administration Technical Excellence Problem Solving People Management Interpersonal Skills Communication Skills Commercial/Financial Skills Personal Drive Integrity Leadership UK Driving Licence Knowledge Required: Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects Should have experience working with multidisciplinary teams. HOURS: Start Time: 8am Hours - 40 Hour Week PAYE - £14 P/H - £18P/h Next Steps: If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Apr 29, 2024
Full time
Resident Liaison Officer/RLO Searching for a Resident Liaison/Tenant Officer. This is a temporary contract requiring to start within the next couple of weeks. Overall Purpose: To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. Develop strategies with the involvement of Clients / Resident's Associations / residents, ensuring the projects objectives are met. Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. Experience and Knowledge of working on void refurbishment housing modernisation's with a clear understanding of the public sector working environment. Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. Managing the impact of the works on neighbouring residents, occupiers and users, at all times. Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. Familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. Will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Skills and Experience: PREVIOUS SOCIAL HOUSING / FACILITIES MANAGEMENT IS ESSENTIAL FOR THE ROLE AND WILL ONLY BE CONSIDERED! Administration Technical Excellence Problem Solving People Management Interpersonal Skills Communication Skills Commercial/Financial Skills Personal Drive Integrity Leadership UK Driving Licence Knowledge Required: Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects Should have experience working with multidisciplinary teams. HOURS: Start Time: 8am Hours - 40 Hour Week PAYE - £14 P/H - £18P/h Next Steps: If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to: Victoria Mehmet Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.
Job Title: Sales Administrator Location: Exeter outskirts Hours: Full-time, 37.5 hours, Monday-Friday, core hours 08.30am-5.30pm but with some flexibility for the right candidate Salary: £26,000-£28,000 DOE Benefits: 28 days holiday including Bank Holidays, Company Pension Scheme, Opportunities for progression, Friendly and supportive working environment, good transport links, Free parking The Company: We are excited to be working with an independent and highly innovative local company with an international client base who is highly respected for the quality of its products in design and manufacturing of marine equipment. Due to their continued growth, they are now seeking a motivated Sales Coordinator to join their dynamic team. The Role: As the Sales Administrator / Client Development Coordinator, you will play an essential operational role within the team coordinating the busy and vibrant sales team. You will be the first point of contact for customers, taking enquiries, providing quotes, creating purchase orders amongst other tasks. Your great customer service, organisational skills and love of processes will be key for the successful running of this upbeat and fast-paced department. Full training will be provided on all systems. Responsibilities: Sales order processing - speaking with customers and taking order enquiries, checking stock and allocating, to picking documentation Raising purchase orders Answering inbound phone calls Updating systems with data KPI collation Follow up calls on placement of orders Customer service including updates on delivery status, stock enquiries etc. Additional general office operations tasks Your skills & experience: Excellent verbal & written communication skills Previous administration / coordination experience Strong time management Excellent organisational skills A positive, problem solving attitude Strong customer service skills, confident on the phone Competent IT and systems user Attention to detail An upbeat and positive personality! If you are an energetic and dynamic individual who thrives in a challenging yet rewarding environment, we want to hear from you! To apply: If you are interested and would like to apply, either send your CV to , apply online or call Sarah on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
Job Title: Sales Administrator Location: Exeter outskirts Hours: Full-time, 37.5 hours, Monday-Friday, core hours 08.30am-5.30pm but with some flexibility for the right candidate Salary: £26,000-£28,000 DOE Benefits: 28 days holiday including Bank Holidays, Company Pension Scheme, Opportunities for progression, Friendly and supportive working environment, good transport links, Free parking The Company: We are excited to be working with an independent and highly innovative local company with an international client base who is highly respected for the quality of its products in design and manufacturing of marine equipment. Due to their continued growth, they are now seeking a motivated Sales Coordinator to join their dynamic team. The Role: As the Sales Administrator / Client Development Coordinator, you will play an essential operational role within the team coordinating the busy and vibrant sales team. You will be the first point of contact for customers, taking enquiries, providing quotes, creating purchase orders amongst other tasks. Your great customer service, organisational skills and love of processes will be key for the successful running of this upbeat and fast-paced department. Full training will be provided on all systems. Responsibilities: Sales order processing - speaking with customers and taking order enquiries, checking stock and allocating, to picking documentation Raising purchase orders Answering inbound phone calls Updating systems with data KPI collation Follow up calls on placement of orders Customer service including updates on delivery status, stock enquiries etc. Additional general office operations tasks Your skills & experience: Excellent verbal & written communication skills Previous administration / coordination experience Strong time management Excellent organisational skills A positive, problem solving attitude Strong customer service skills, confident on the phone Competent IT and systems user Attention to detail An upbeat and positive personality! If you are an energetic and dynamic individual who thrives in a challenging yet rewarding environment, we want to hear from you! To apply: If you are interested and would like to apply, either send your CV to , apply online or call Sarah on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mbf are working with a highly successful, Chartered Financial Planning practice based on the outskirts of Bristol to recruit an additional IFA Administrator. Our client is a boutique business who provide holistic financial solutions to clients across the South West, they are a growing practice that have a fantastic reputation. As an IFA Administrator, you will play a pivotal role in supporting Chartered Financial Planners in their daily operations. The Financial Planners you will be working with focus on HNW & UHNW clients, as a result the client is looking to recruit an experienced/professional individual who can hit the ground running. Key Responsibilities Assist Chartered Financial Planners with client communication and document preparation Manage client data and maintain accurate records using internal systems Prepare and process applications, ensuring compliance with regulatory standards Coordinate and schedule client appointments, managing the planners' calendars Liaise with various stakeholders, including clients, providers, and internal teams Contribute to the smooth functioning of the team by handling general administrative tasks Qualifications And Experience You must have a minimum of 2 years Financial Services Administration experience Excellent organizational skills and attention to detail Strong communication skills, both written and verbal Proficiency in using office software and tools, including Microsoft Office A proactive and adaptable mindset, capable of managing varying workloads What's On Offer The opportunity to work with a highly successful and respected team of Chartered Financial Planners Exposure to the intricacies of holistic financial planning for HNW and UHNW clients A supportive and collaborative work environment A competitive basic salary Full on the job training & support Free parking
Apr 28, 2024
Full time
Mbf are working with a highly successful, Chartered Financial Planning practice based on the outskirts of Bristol to recruit an additional IFA Administrator. Our client is a boutique business who provide holistic financial solutions to clients across the South West, they are a growing practice that have a fantastic reputation. As an IFA Administrator, you will play a pivotal role in supporting Chartered Financial Planners in their daily operations. The Financial Planners you will be working with focus on HNW & UHNW clients, as a result the client is looking to recruit an experienced/professional individual who can hit the ground running. Key Responsibilities Assist Chartered Financial Planners with client communication and document preparation Manage client data and maintain accurate records using internal systems Prepare and process applications, ensuring compliance with regulatory standards Coordinate and schedule client appointments, managing the planners' calendars Liaise with various stakeholders, including clients, providers, and internal teams Contribute to the smooth functioning of the team by handling general administrative tasks Qualifications And Experience You must have a minimum of 2 years Financial Services Administration experience Excellent organizational skills and attention to detail Strong communication skills, both written and verbal Proficiency in using office software and tools, including Microsoft Office A proactive and adaptable mindset, capable of managing varying workloads What's On Offer The opportunity to work with a highly successful and respected team of Chartered Financial Planners Exposure to the intricacies of holistic financial planning for HNW and UHNW clients A supportive and collaborative work environment A competitive basic salary Full on the job training & support Free parking
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Apr 28, 2024
Full time
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Apr 28, 2024
Full time
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Our client is seeking a motivated Office Administrator to join their team in Kendal for a temporary 4-6-week contract. This is a fantastic opportunity to showcase your administrative skills and contribute to the smooth running of their office. What You'll Do: Provide general administrative support, including managing phone calls, scheduling appointments, and maintaining office supplies. Perform data entry and maintain accurate records, ensuring confidentiality and compliance with data protection policies. Support the team with ad-hoc projects and tasks as required. Foster a positive and welcoming office environment by greeting visitors and handling inquiries. What You'll Need: Previous experience in an office administration role is highly desirable. IT skills, including proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organisational skills and the ability to multitask and prioritise effectively. Impeccable attention to detail, ensuring accuracy in all administrative tasks. Exceptional communication skills, both written and verbal. A proactive and adaptable approach, with the ability to work independently as well as part of a team. Rate : £11.53 Hours : Monday - Friday, 9am - 5pm Joining their enthusiastic and dynamic team, you will have the opportunity to contribute to their ongoing success and make a real difference in their day-to-day operations. If you are a self-motivated individual with a passion for providing administrative support, don't miss out on this exciting opportunity. Apply now to become an integral part of their team! Please note that this is a temporary contract starting on as soon as possible for 4-6 weeks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Our client is seeking a motivated Office Administrator to join their team in Kendal for a temporary 4-6-week contract. This is a fantastic opportunity to showcase your administrative skills and contribute to the smooth running of their office. What You'll Do: Provide general administrative support, including managing phone calls, scheduling appointments, and maintaining office supplies. Perform data entry and maintain accurate records, ensuring confidentiality and compliance with data protection policies. Support the team with ad-hoc projects and tasks as required. Foster a positive and welcoming office environment by greeting visitors and handling inquiries. What You'll Need: Previous experience in an office administration role is highly desirable. IT skills, including proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organisational skills and the ability to multitask and prioritise effectively. Impeccable attention to detail, ensuring accuracy in all administrative tasks. Exceptional communication skills, both written and verbal. A proactive and adaptable approach, with the ability to work independently as well as part of a team. Rate : £11.53 Hours : Monday - Friday, 9am - 5pm Joining their enthusiastic and dynamic team, you will have the opportunity to contribute to their ongoing success and make a real difference in their day-to-day operations. If you are a self-motivated individual with a passion for providing administrative support, don't miss out on this exciting opportunity. Apply now to become an integral part of their team! Please note that this is a temporary contract starting on as soon as possible for 4-6 weeks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Worsley - Executive Assistant 35k to 37k Negotiable depending on experience 8:30am-5:30pm (Office Based).The Company:Our client is a management consultancy with over 50 years of experience, dedicated to supporting their clients in managing their workforce, they specialise in restricting complex businesses across various industries, revitalising under performing operations, enhancing efficiency in the public sector and maximise returns on investments. They serve clients across all sectors, from multinational corporations to regional and local enterprises. The Role:This role will oversee and manage Office administration duties, Assisting with high quality support of a team of skilled consultants, directors, and employment lawyers with a range of tasks.Key responsibilities: Preparing accurate letters, proposals, and reports. Managing diaries, arranging appointments, and booking lunches Ensuring processes are completed in full and correctly from start to finish. Organising travel and hotel accommodation Maintaining databases and data cleansing Liaising with clients Answering the phone Photocopying and binding Supporting other administrators Helping to organise events. Assisting with the management of our facilities Generating CVs for internal recruitment positionsThe ideal candidate will meet the following criteria: Be able to work to tight deadlines and to prioritise your workload. Have excellent communication skills. Have a high attention to detail. Have a flexible approach to workload and hours of work. Be an advanced user of Microsoft Word and PowerPoint and be proficient in the rest of the Microsoft Office programmes. Knowledge of Adobe Illustrator and InDesign would be good. Be able to drive and have access to your own vehicle. Be educated to A-Level and GCSE (B grade and above) standard. Ideally have a degree Be able to produce excellent quality written work. Be looking for a long-term position.What they offer: 25 days annual leave, plus an additional Bank Holidays. Company Pension. Bupa private medical insurance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Worsley - Executive Assistant 35k to 37k Negotiable depending on experience 8:30am-5:30pm (Office Based).The Company:Our client is a management consultancy with over 50 years of experience, dedicated to supporting their clients in managing their workforce, they specialise in restricting complex businesses across various industries, revitalising under performing operations, enhancing efficiency in the public sector and maximise returns on investments. They serve clients across all sectors, from multinational corporations to regional and local enterprises. The Role:This role will oversee and manage Office administration duties, Assisting with high quality support of a team of skilled consultants, directors, and employment lawyers with a range of tasks.Key responsibilities: Preparing accurate letters, proposals, and reports. Managing diaries, arranging appointments, and booking lunches Ensuring processes are completed in full and correctly from start to finish. Organising travel and hotel accommodation Maintaining databases and data cleansing Liaising with clients Answering the phone Photocopying and binding Supporting other administrators Helping to organise events. Assisting with the management of our facilities Generating CVs for internal recruitment positionsThe ideal candidate will meet the following criteria: Be able to work to tight deadlines and to prioritise your workload. Have excellent communication skills. Have a high attention to detail. Have a flexible approach to workload and hours of work. Be an advanced user of Microsoft Word and PowerPoint and be proficient in the rest of the Microsoft Office programmes. Knowledge of Adobe Illustrator and InDesign would be good. Be able to drive and have access to your own vehicle. Be educated to A-Level and GCSE (B grade and above) standard. Ideally have a degree Be able to produce excellent quality written work. Be looking for a long-term position.What they offer: 25 days annual leave, plus an additional Bank Holidays. Company Pension. Bupa private medical insurance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
R13 Recruitment are supporting a highly regarded, engineering solutions business in their search for an Office Administrator . You will be responsible for providing varied administrative support to the business, ensuring it's effective day-to-day running. This is a full time, permanent opportunity working Monday - Friday, and is offering a salary of £24,000 per annum. Please note, you must drive due to the office location. The company Since they started operating, this business has quickly become an industry leader for their exceptional service, winning them multiple prestigious awards. With an already strong client portfolio of well-known brands, they are continuing to expand their operations across the country. With a strong company culture, and close-knit team, this business puts their employee wellbeing at the forefront, providing a supportive and nurturing working environment. The day to day Carrying out general administration duties and any additional support activities to ensure the smooth running of the office. Ensuring fast, efficient and polite responses to customers and suppliers via telephone/email. Accurately inputting data on internal systems, ensuring information is stored accurately. Liaising with suppliers to order required equipment. Coordinating engineers for live jobs and effectively managing the scheduling system. Providing ad hoc support to the wider team where necessary. You will have/be Strong administration experience, with a working knowledge of Microsoft Office Platforms. Excellent communication skills, with a customer-focused approach. Highly organised with strong attention to detail, and ability to maintain a high standard of work in a busy working environment. How to apply To hear more details about this fantastic opportunity please email your CV to Tasha Coe - Senior Managing Recruitment Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Apr 28, 2024
Full time
R13 Recruitment are supporting a highly regarded, engineering solutions business in their search for an Office Administrator . You will be responsible for providing varied administrative support to the business, ensuring it's effective day-to-day running. This is a full time, permanent opportunity working Monday - Friday, and is offering a salary of £24,000 per annum. Please note, you must drive due to the office location. The company Since they started operating, this business has quickly become an industry leader for their exceptional service, winning them multiple prestigious awards. With an already strong client portfolio of well-known brands, they are continuing to expand their operations across the country. With a strong company culture, and close-knit team, this business puts their employee wellbeing at the forefront, providing a supportive and nurturing working environment. The day to day Carrying out general administration duties and any additional support activities to ensure the smooth running of the office. Ensuring fast, efficient and polite responses to customers and suppliers via telephone/email. Accurately inputting data on internal systems, ensuring information is stored accurately. Liaising with suppliers to order required equipment. Coordinating engineers for live jobs and effectively managing the scheduling system. Providing ad hoc support to the wider team where necessary. You will have/be Strong administration experience, with a working knowledge of Microsoft Office Platforms. Excellent communication skills, with a customer-focused approach. Highly organised with strong attention to detail, and ability to maintain a high standard of work in a busy working environment. How to apply To hear more details about this fantastic opportunity please email your CV to Tasha Coe - Senior Managing Recruitment Partner at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Apr 28, 2024
Full time
Secretary/Administration Support in Milton Keynes Are you a master of organization , fuelled by a relentless drive for precision? We're on the hunt for an exceptional Secretary/Administration Support an amazing Client in Milton Keynes . As the beating heart of their firm, you'll wield your administrative prowess to propel their growth and orchestrate seamless operations. Responsibilities: Online Tax Filing: Manage the online filing of Personal and Corporation tax returns, ensuring accuracy and compliance. Client Communication: Compile and send professional emails to clients, maintaining clear and effective communication. Document Preparation: Type letters, reports, and documents, including mail merges, with precision and attention to detail. Mail Handling: Handle incoming and outgoing post efficiently. General Administrative Tasks: Assist with filing, document scanning, and client onboarding processes. Client Onboarding: Facilitate the smooth onboarding of new clients. Overflow Calls: Handle overflow calls professionally and efficiently. Ideal Candidate Profile: IT Proficiency: Strong skills in Microsoft packages. Attention to Detail: Produce accurate work within deadlines. Adaptability: Thrive in a fast-paced environment, even under pressure. Organizational Skills: Experience in a professional office setting. Interpersonal Skills: Collaborate effectively with colleagues and clients. Advantageous Skills: Knowledge of Company Secretarial and Personal Tax. Background: Previous experience in accountancy or legal secretarial roles preferred. Employment Details: Remuneration: Dependent on experience. Work Schedule: Full-time, Monday to Friday. Benefits Package: Annual Christmas Bonus: Equivalent to one week's salary. Pension Scheme: Salary Sacrifice (Employer: 5%; Employee: 3%). Private Medical Insurance: Available after 3 months of service (taxable benefit). Death in Service Cover: 4x salary. Income Protection Scheme: Non-contributory, available after 3 months of service. Annual Leave: 25 days per annum (pro rata), including 3 days typically taken during Christmas/New Year If you are an experienced Secretary or administrator with the criteria to match, please do not hesitate to APPLY now or call Lewis at Reed Milton Keynes office for more information.
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An excellent opportunity has become available for an experienced office Administrator/ Coordinator You will be joining our National Driver Training head office function based in Gloucester. You will be working for the UK's fastest growing and forward-thinking training organisation.Covering a 40-45 hour week you will be offered a salary of £26,500, plus the opportunity to earn more through overtime. Hours can be negotiated but will typically be Monday to Friday 07:30 - 16:30 or 08:30 - 17:30We are looking for a meticulous Administrator who will quickly become an integral member of the team and assist with a variety of duties for the smooth running of business operationsJoining a fun and friendly team, this will be a full-time, ongoing, temp-perm position.The focus for this role will be high-level Co-ordinating and Administration but you will also assist with other general office duties for the team providing you with a more varied job role. Main duties as the office administrator will include: • Coordinate full licence acquisition programmes for various clients by arranging: o Driver medical appointments o Theory tests o Initial CPC training o Practical training and tests o Online study materials• Project manage bespoke training programmes for clients• Co-ordinating refresher and post-collision training Alongside this, general duties will include: • Dealing with client calls and queries• Work within internal systems such as CRM• Daily use of Microsoft Word and Excel Requirements: • Office experience is essential• GCSE Grades A-C in English and MathsThis is an excellent time to join a well-established business during a period of growth Please contact Ellis Mears at Pertemps Gloucester to discuss further!
Apr 28, 2024
Full time
An excellent opportunity has become available for an experienced office Administrator/ Coordinator You will be joining our National Driver Training head office function based in Gloucester. You will be working for the UK's fastest growing and forward-thinking training organisation.Covering a 40-45 hour week you will be offered a salary of £26,500, plus the opportunity to earn more through overtime. Hours can be negotiated but will typically be Monday to Friday 07:30 - 16:30 or 08:30 - 17:30We are looking for a meticulous Administrator who will quickly become an integral member of the team and assist with a variety of duties for the smooth running of business operationsJoining a fun and friendly team, this will be a full-time, ongoing, temp-perm position.The focus for this role will be high-level Co-ordinating and Administration but you will also assist with other general office duties for the team providing you with a more varied job role. Main duties as the office administrator will include: • Coordinate full licence acquisition programmes for various clients by arranging: o Driver medical appointments o Theory tests o Initial CPC training o Practical training and tests o Online study materials• Project manage bespoke training programmes for clients• Co-ordinating refresher and post-collision training Alongside this, general duties will include: • Dealing with client calls and queries• Work within internal systems such as CRM• Daily use of Microsoft Word and Excel Requirements: • Office experience is essential• GCSE Grades A-C in English and MathsThis is an excellent time to join a well-established business during a period of growth Please contact Ellis Mears at Pertemps Gloucester to discuss further!
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook
Apr 28, 2024
Full time
Job Title: Administrator Reports To: Broking Operations Manager Role Purpose/Description: To support the Senior Management and Sales Team in developing their business by: Assisting them in the conversion of new business, service of existing accounts and retention of renewals. Supporting the other team members as required. Providing advice and assistance as necessary. Responsibilities: Respond positively to all enquiries received from AE's, Clients and underwriters in a courteous and helpful manner. Develop effective working relationships with AE's and underwriters Ensure that Acturis records are created and/or maintained for all clients. Ensure quotations obtained are in-line with the broking strategy. Complete administration duties as required including issuing invoices and insurance documents. Ensure that renewals are processed according to documented procedures and within appropriate timescales. Ensure all outstanding actions are recorded appropriately within the system diary and followed up accordingly. Liaise with accounts department to assist with the credit control process. Assist the team with claim notifications. Ensure that any enquiries that are not within your skill set or experience are quickly referred and followed up. In addition: Assist other team members with any duties to ensure smooth running of the office. Positively promote the services of the company Other duties and responsibilities as may be required. Measures: Feedback from the team & Customers Premium/Income achieved New business conversion Renewal retention Accuracy of Data Input Accuracy of Documentation Complaints Maintenance of Diary Promptness in dealing with correspondence Promptness in returning telephone calls Key Skills/Behaviours: Positive approach to tasks Good communicator in all media Planning & organisational skills Negotiation & objection handling skills IT skills Good working knowledge of Word, Excel, Acturis and Outlook