TOTAL TECHNOLOGY (ENGINEERING) LIMITED
Broxburn, West Lothian
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store. This is an excellent opportunity offering training and development together with long term career prospects. Your role will be to assist in the day to day running of the Store and to help achieve sales targets by serving customers in a professional manner. Admin Responsibilities: To process the daily cash paperwork and prepare banking including petty cash. To monitor stock movements and deliveries. To raise invoices/credit notes accurately. To perform any general admin duties as required. Counter Responsibilities: To actively sell and promote all trailers/parts/etc To serve customers either at the counter, off site or on the telephone. To advise and take orders for trailer hire / towbar fitting and liaise with workshop team. To be trained and drive a Fork Lift Truck if required. Essential Requirements: Previous motor trade experience. At least 12 months experience in a customer facing role eg. trade counter, parts advisor, service desk, etc. Able to work to sales targets. Full driving licence is essential To Apply: To apply please send your up to date CV to Totec today or call our team for more details. Urgent vacancy, looking to interview immediately Motor Trade / Automotive Vacancies / Sales / Service Advisor / Trade Counter / Retail / Parts Advisor / Service Desk / Customer Facing JBRP1_UKTJ
May 01, 2024
Full time
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store. This is an excellent opportunity offering training and development together with long term career prospects. Your role will be to assist in the day to day running of the Store and to help achieve sales targets by serving customers in a professional manner. Admin Responsibilities: To process the daily cash paperwork and prepare banking including petty cash. To monitor stock movements and deliveries. To raise invoices/credit notes accurately. To perform any general admin duties as required. Counter Responsibilities: To actively sell and promote all trailers/parts/etc To serve customers either at the counter, off site or on the telephone. To advise and take orders for trailer hire / towbar fitting and liaise with workshop team. To be trained and drive a Fork Lift Truck if required. Essential Requirements: Previous motor trade experience. At least 12 months experience in a customer facing role eg. trade counter, parts advisor, service desk, etc. Able to work to sales targets. Full driving licence is essential To Apply: To apply please send your up to date CV to Totec today or call our team for more details. Urgent vacancy, looking to interview immediately Motor Trade / Automotive Vacancies / Sales / Service Advisor / Trade Counter / Retail / Parts Advisor / Service Desk / Customer Facing JBRP1_UKTJ
Bristol Street Motors Vauxhall Carlisle Bristol Street Motors Vauxhall Carlisle have an exciting opportunity for a Parts Advisor to join our brilliant team! We have invested significantly into our Carlisle business to develop multi-brand destination that now also includes MG, Seat, Cupra and Peugeot. We are offering a basic salary of £26,000 plus company benefits! This is a full-time permanent ro click apply for full job details
May 01, 2024
Full time
Bristol Street Motors Vauxhall Carlisle Bristol Street Motors Vauxhall Carlisle have an exciting opportunity for a Parts Advisor to join our brilliant team! We have invested significantly into our Carlisle business to develop multi-brand destination that now also includes MG, Seat, Cupra and Peugeot. We are offering a basic salary of £26,000 plus company benefits! This is a full-time permanent ro click apply for full job details
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Corporate and Mid-Cap businesses, with a global footprint, and within annual revenue ranging from $100m to $3bn. We are focused on providing banking and financial solutions to our clients across key growth industries for CCB UK cluster, including Industrials, Business Services, Digital & Technology, Fintech, NBFI, Consumer and Healthcare. Key Outline The key outline of this role is to help nurture the growth of cash revenues for CCB clients headquartered in the UK. An ongoing commitment in identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation. Through those activities you'll achieve an annual growth rate in cash revenue for the UK CCB business whilst overseeing sales performance. This is an experienced individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands. Role Profile: Core Responsibilities: Develop new pipeline deals with target clients by promoting and selling cash management solutions and overseeing client negotiations. Make Citi the go to international banking partner for our client segments. Working closely with Product Teams and Coverage Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth. Strong collaboration with peers in other parts of EMEA and other regions (particularly US and APAC), to ensure that cross-regional opportunities and multi-regional / global opportunities are appropriately managed Regular tracking of deal pipeline and review of implementation and revenue realization. Foster productive working relationships with partner groups across regional/global product teams, and work with the CCB UK RM team and Product teams to build solutions based on clients' needs. Proactively working with RMs to drive business growth, owning cash deals from origination to execution. Being a point of contact for cash matters to UK clients. Identify cross-regional client and industry segments with potential cash opportunities and structure product solutions specific to the client/industry segment. Work with Treasury and Trade Solutions (TTS) teams across product, sales and implementation to own the execution of the deals won. Increasing customer volumes/revenues in a dynamic and evolving environment. Lead initiatives including events that facilitate Citi Treasury and Trade Solutions in deepening client relationships, strengthen Citi brand as an industry thought leader, etc. Contribute to growing CCB UK business through strategic thinking and taking-on special projects. Maintain up to date awareness of opponent activity, market trends and knowledge of economic / political factors. Skills Excellent interpersonal, communication and presentation skills and ability to influence decisions at all levels. Clear understanding of the core Cash Management product suite including payments, collections, and liquidity. Strong focus on delivery, ability to turn concepts into actionable solutions. Ability to quickly identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends Ability to create longer term, positive trust and advisory based relationships will all the customers in the portfolio. Demonstrate thought leadership and vision for future planning and growth. Open-mindedness to evaluate various alternative solutions to customer needs. In-depth knowledge of regulations, market practices and bank operations. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions. Job Family Group: Commercial and Business Sales Job Family: Commercial Product Sales Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 01, 2024
Full time
Citi Commercial Bank UK (CCB UK) offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Corporate and Mid-Cap businesses, with a global footprint, and within annual revenue ranging from $100m to $3bn. We are focused on providing banking and financial solutions to our clients across key growth industries for CCB UK cluster, including Industrials, Business Services, Digital & Technology, Fintech, NBFI, Consumer and Healthcare. Key Outline The key outline of this role is to help nurture the growth of cash revenues for CCB clients headquartered in the UK. An ongoing commitment in identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realisation. Through those activities you'll achieve an annual growth rate in cash revenue for the UK CCB business whilst overseeing sales performance. This is an experienced individual contributor role that is expected to deliver fast sustainable growth with the ability to manage multiple clients and senior management demands. Role Profile: Core Responsibilities: Develop new pipeline deals with target clients by promoting and selling cash management solutions and overseeing client negotiations. Make Citi the go to international banking partner for our client segments. Working closely with Product Teams and Coverage Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth. Strong collaboration with peers in other parts of EMEA and other regions (particularly US and APAC), to ensure that cross-regional opportunities and multi-regional / global opportunities are appropriately managed Regular tracking of deal pipeline and review of implementation and revenue realization. Foster productive working relationships with partner groups across regional/global product teams, and work with the CCB UK RM team and Product teams to build solutions based on clients' needs. Proactively working with RMs to drive business growth, owning cash deals from origination to execution. Being a point of contact for cash matters to UK clients. Identify cross-regional client and industry segments with potential cash opportunities and structure product solutions specific to the client/industry segment. Work with Treasury and Trade Solutions (TTS) teams across product, sales and implementation to own the execution of the deals won. Increasing customer volumes/revenues in a dynamic and evolving environment. Lead initiatives including events that facilitate Citi Treasury and Trade Solutions in deepening client relationships, strengthen Citi brand as an industry thought leader, etc. Contribute to growing CCB UK business through strategic thinking and taking-on special projects. Maintain up to date awareness of opponent activity, market trends and knowledge of economic / political factors. Skills Excellent interpersonal, communication and presentation skills and ability to influence decisions at all levels. Clear understanding of the core Cash Management product suite including payments, collections, and liquidity. Strong focus on delivery, ability to turn concepts into actionable solutions. Ability to quickly identify problems and solutions leveraging cash product propositions, business drivers, policies, customer needs and market trends Ability to create longer term, positive trust and advisory based relationships will all the customers in the portfolio. Demonstrate thought leadership and vision for future planning and growth. Open-mindedness to evaluate various alternative solutions to customer needs. In-depth knowledge of regulations, market practices and bank operations. Equal Opportunity We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don't necessarily check all the listed requirements, please still consider applying . Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions. Job Family Group: Commercial and Business Sales Job Family: Commercial Product Sales Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Parts Advisor Burton-on-Trent £24,000 + Training + Progression + Pension Neos Engineering are currently recruiting a Trainee Parts Advisor for one of the UK s largest dealerships! This is a great opportunity to join one of the biggest names in the industry who offer fantastic rates, technical & career progression and a lot more benefits! The ideal candidate for the role is someone who is looking career within a large business that can offer consistent progression, the successful candidate will have strong organizational skills, customer service, proven administrative skills and the ability to work as a team player. The day to day role of the Parts Advisor is to liaise with customers to understand their needs, supplying the parts requested with your knowledge of the parts catalogue which will be shown to you. You will be dealing with customers both over the phone and face to face as to why customer service skills are vital. This is a great opportunity for someone who is looking for a career, working for a company as large as this enables multiple routes of progression and development. The Role: Parts Advisor Liaising with customers Sourcing Parts The Candidate: Customer service skills Administrative skills Organised
May 01, 2024
Full time
Parts Advisor Burton-on-Trent £24,000 + Training + Progression + Pension Neos Engineering are currently recruiting a Trainee Parts Advisor for one of the UK s largest dealerships! This is a great opportunity to join one of the biggest names in the industry who offer fantastic rates, technical & career progression and a lot more benefits! The ideal candidate for the role is someone who is looking career within a large business that can offer consistent progression, the successful candidate will have strong organizational skills, customer service, proven administrative skills and the ability to work as a team player. The day to day role of the Parts Advisor is to liaise with customers to understand their needs, supplying the parts requested with your knowledge of the parts catalogue which will be shown to you. You will be dealing with customers both over the phone and face to face as to why customer service skills are vital. This is a great opportunity for someone who is looking for a career, working for a company as large as this enables multiple routes of progression and development. The Role: Parts Advisor Liaising with customers Sourcing Parts The Candidate: Customer service skills Administrative skills Organised
GOVERNMENT RELATIONS AND REGULATORY STRATEGY (GRRS): GRRS's mission is to advance LSEG's policy agenda and profile with key policy stakeholders as well as serve as a strategic adviser on reputational issues and business initiatives. Our work is focused around four pillars: advocacy, engagement, thought leadership and advisory. We partner with business divisions and functions as well as with our colleagues in the Corporate Affairs & Marketing Division to position LSEG as a trusted resource and thought leader with key decision-makers on policy issues impacting the future of our industry. The GRRS team is truly global, comprised of nearly 30 professionals across 11 LSEG offices globally, with team members speaking 16 languages across 14 different nationalities. WHAT YOU'LL BE DOING: Reporting to the Global Head of GRRS, the Head of GRRS, UK, Middle East, and Africa is responsible for driving strategies to influence policy, legislative, and regulatory outcomes to support the Group's business and strategic objectives in the region through: Anticipating, analysing, and communicating policy, legislative, regulatory, and political developments that impact the Group's strategic and business priorities across the UK, Middle East, and Africa, developing and implementing advocacy and engagement strategies to shape them. Managing and growing LSEG's network of policymakers, regulators, politicians, industry bodies and counterparts, academics, think tanks and other stakeholders in the region. Advise ExCo and divisional senior management on key political and regulatory engagements across the UK, Middle East, and Africa. Manage and develop a team of around 7 FTE up to Director-level (team is globally integrated with regional responsibility and cross-divisional Group accountability). Collaborate with the Global GRRS team on key Group-wide initiatives and projects. WHAT YOU'LL BRING: Strong political and strategic acumen; capacity to manage and grow deep and trusted relationships with LSEG's key stakeholders across the UK, Middle East, and Africa. Knowledge and experience in financial, data / technology and / or professional services policy and regulation in the region as well as commercial understanding of Group's business. Good understanding of relevant geopolitical dynamics impacting the Group's operations and positioning. Excellent communication and presentation skills. Ability to work with all levels of an organization and proactively work towards deadlines. Experience in managing diverse teams across geographies. KEY RELATIONSHIPS AND COMMITTEES Internal: Senior level strategic engagement across breadth and depth of Group, including ExCo and divisional senior management, regional heads of divisions and businesses, function specific stakeholders on key issues. External: Politicians, policymakers, regulators, central bankers, customer and competitor peers, industry bodies, academics and think tanks. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
GOVERNMENT RELATIONS AND REGULATORY STRATEGY (GRRS): GRRS's mission is to advance LSEG's policy agenda and profile with key policy stakeholders as well as serve as a strategic adviser on reputational issues and business initiatives. Our work is focused around four pillars: advocacy, engagement, thought leadership and advisory. We partner with business divisions and functions as well as with our colleagues in the Corporate Affairs & Marketing Division to position LSEG as a trusted resource and thought leader with key decision-makers on policy issues impacting the future of our industry. The GRRS team is truly global, comprised of nearly 30 professionals across 11 LSEG offices globally, with team members speaking 16 languages across 14 different nationalities. WHAT YOU'LL BE DOING: Reporting to the Global Head of GRRS, the Head of GRRS, UK, Middle East, and Africa is responsible for driving strategies to influence policy, legislative, and regulatory outcomes to support the Group's business and strategic objectives in the region through: Anticipating, analysing, and communicating policy, legislative, regulatory, and political developments that impact the Group's strategic and business priorities across the UK, Middle East, and Africa, developing and implementing advocacy and engagement strategies to shape them. Managing and growing LSEG's network of policymakers, regulators, politicians, industry bodies and counterparts, academics, think tanks and other stakeholders in the region. Advise ExCo and divisional senior management on key political and regulatory engagements across the UK, Middle East, and Africa. Manage and develop a team of around 7 FTE up to Director-level (team is globally integrated with regional responsibility and cross-divisional Group accountability). Collaborate with the Global GRRS team on key Group-wide initiatives and projects. WHAT YOU'LL BRING: Strong political and strategic acumen; capacity to manage and grow deep and trusted relationships with LSEG's key stakeholders across the UK, Middle East, and Africa. Knowledge and experience in financial, data / technology and / or professional services policy and regulation in the region as well as commercial understanding of Group's business. Good understanding of relevant geopolitical dynamics impacting the Group's operations and positioning. Excellent communication and presentation skills. Ability to work with all levels of an organization and proactively work towards deadlines. Experience in managing diverse teams across geographies. KEY RELATIONSHIPS AND COMMITTEES Internal: Senior level strategic engagement across breadth and depth of Group, including ExCo and divisional senior management, regional heads of divisions and businesses, function specific stakeholders on key issues. External: Politicians, policymakers, regulators, central bankers, customer and competitor peers, industry bodies, academics and think tanks. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Company description: SGB Job description: Parts Advisor Salary starting from £27,500, plus excellent benefits package Location: Purfleet In-house training provided to support career progression 25 days holiday + public holidays which increases with service Competitive employer pension Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual 'Company Success Payment' Working Hours: Rotating shift pattern Monday - Friday 06:00 - 15 00 - 23:00 We have an exciting opportunity for an organised and customer focussed individual to join our Purfleet branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues. Key Responsibilities: Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met. Liaise with suppliers to ensure parts are ordered in line with operational needs. Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly. Assist in controlling optimum stock profile for the branch. Proactively undertake and oversee stock checks. If you are interested in this exciting opportunity, please apply today. Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
May 01, 2024
Full time
Company description: SGB Job description: Parts Advisor Salary starting from £27,500, plus excellent benefits package Location: Purfleet In-house training provided to support career progression 25 days holiday + public holidays which increases with service Competitive employer pension Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual 'Company Success Payment' Working Hours: Rotating shift pattern Monday - Friday 06:00 - 15 00 - 23:00 We have an exciting opportunity for an organised and customer focussed individual to join our Purfleet branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues. Key Responsibilities: Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met. Liaise with suppliers to ensure parts are ordered in line with operational needs. Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly. Assist in controlling optimum stock profile for the branch. Proactively undertake and oversee stock checks. If you are interested in this exciting opportunity, please apply today. Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
HGV Technician Broxburn Full Time £38,600 - £44,000 Are you a seasoned Vehicle Technician with a passion for precision and a knack for top-notch customer service? Our client excels in providing unparalleled repair, maintenance, service, and diagnostics for all their customers' truck and trailer requirements. They boast a legacy of excellence and unwavering dedication to delivering superior solutions to their customers. If you thrive in a fast-paced environment, excel in delivering quality workmanship, and enjoy the satisfaction of keeping vehicles running smoothly, our client wants to hear from you! Are you the right person for the job? If you meet the following criteria, then the answer is yes! Minimum 5 years of experience in mechanical work with proven certifications (SVQ/NVQ or equivalent) Valid driving licence Ability to reliably commute to Broxburn, EH525NT, or willingness to relocate before starting work What you'll do Perform repair, service, and maintenance of vehicles competently and within set timescales Maintain consistently high levels of quality and workmanship in all aspects of your work Develop and maintain skill levels in vehicle repair, service, and maintenance Keep abreast of the latest product knowledge and industry trends Deliver the highest possible level of customer service at all times Collaborate with colleagues, sharing best practices and assisting them in their roles Liaise with customers to ensure right-first-time solutions, including participation in the 24/7 call-out rota service covering Scotland for blue-chip customers Analyse work orders and perform repair work within specified timescales and procedures Communicate effectively with other departments, including parts and service advisors Diagnose and detect additional faults, ensuring all work is completed safely and compliant with industry guidelines What can you expect in return? Opportunity for professional development and skill enhancement Thriving team environment with a focus on collaboration and support Additional benefits for the right candidate Company pension Manufacturers continued training for the right candidates Chance to work with reputable blue-chip clients and make a real impact in the industry Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR. JBRP1_UKTJ
May 01, 2024
Full time
HGV Technician Broxburn Full Time £38,600 - £44,000 Are you a seasoned Vehicle Technician with a passion for precision and a knack for top-notch customer service? Our client excels in providing unparalleled repair, maintenance, service, and diagnostics for all their customers' truck and trailer requirements. They boast a legacy of excellence and unwavering dedication to delivering superior solutions to their customers. If you thrive in a fast-paced environment, excel in delivering quality workmanship, and enjoy the satisfaction of keeping vehicles running smoothly, our client wants to hear from you! Are you the right person for the job? If you meet the following criteria, then the answer is yes! Minimum 5 years of experience in mechanical work with proven certifications (SVQ/NVQ or equivalent) Valid driving licence Ability to reliably commute to Broxburn, EH525NT, or willingness to relocate before starting work What you'll do Perform repair, service, and maintenance of vehicles competently and within set timescales Maintain consistently high levels of quality and workmanship in all aspects of your work Develop and maintain skill levels in vehicle repair, service, and maintenance Keep abreast of the latest product knowledge and industry trends Deliver the highest possible level of customer service at all times Collaborate with colleagues, sharing best practices and assisting them in their roles Liaise with customers to ensure right-first-time solutions, including participation in the 24/7 call-out rota service covering Scotland for blue-chip customers Analyse work orders and perform repair work within specified timescales and procedures Communicate effectively with other departments, including parts and service advisors Diagnose and detect additional faults, ensuring all work is completed safely and compliant with industry guidelines What can you expect in return? Opportunity for professional development and skill enhancement Thriving team environment with a focus on collaboration and support Additional benefits for the right candidate Company pension Manufacturers continued training for the right candidates Chance to work with reputable blue-chip clients and make a real impact in the industry Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR. JBRP1_UKTJ
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Learning and Development team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Learning Advisor (LA) has a geographic responsibility within the International West cluster. The LA will work closely with the Product Learning team, the Country HR Officers (CHROs) and Citi Country Officer (CCOs) to understand the objectives and needs and implement global learning solutions. The LA will also work with counterparts in International East to ensure a consistent approach and experience for the business and geographies. What you'll do Responsible for managing Learning and Development for Citi employees across Ireland, Luxembourg Netherlands and Belgium (geographies subject to change). Establish trusted relationships with Human Resource and business partners to consult and provide learning advisory support. Regularly monitors and communicates progress with them. Executes learning and development strategy for their region/product/function and regularly validates the strategy with their region/product/function leaders. Leverages existing material / solutions to deliver against the regulatory needs. Design new material / solutions when nothing relevant exists, in partnership with relevant discipline (Leadership Development, etc). Work with Subject Matter Experts and internal and external designers to design, develop, execute, and measure learning solutions. Undertake learning needs analysis / gap analysis, including data gathering, research, and analysis to assess the adequacy of existing learning and identify new learning needs. Adopts a data based approach in the design and delivery of Learning and Culture solutions and initiatives, measuring the effectiveness of learning programs to drive continuous improvement and impact. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment. What we'll need from you Experience working across regions, cultures, and geographies within a multinational organization preferred Knowledge of European (or LATAM) regulatory requirements related to training and professional development is a plus Proven track record of designing and implementing successful training programs Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Fluent in English, with proficiency in another European language highly regarded. Proficient in Microsoft Office and experience with learning management systems. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: Talent, Development, Learning & Diversity Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 01, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Learning and Development team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Learning Advisor (LA) has a geographic responsibility within the International West cluster. The LA will work closely with the Product Learning team, the Country HR Officers (CHROs) and Citi Country Officer (CCOs) to understand the objectives and needs and implement global learning solutions. The LA will also work with counterparts in International East to ensure a consistent approach and experience for the business and geographies. What you'll do Responsible for managing Learning and Development for Citi employees across Ireland, Luxembourg Netherlands and Belgium (geographies subject to change). Establish trusted relationships with Human Resource and business partners to consult and provide learning advisory support. Regularly monitors and communicates progress with them. Executes learning and development strategy for their region/product/function and regularly validates the strategy with their region/product/function leaders. Leverages existing material / solutions to deliver against the regulatory needs. Design new material / solutions when nothing relevant exists, in partnership with relevant discipline (Leadership Development, etc). Work with Subject Matter Experts and internal and external designers to design, develop, execute, and measure learning solutions. Undertake learning needs analysis / gap analysis, including data gathering, research, and analysis to assess the adequacy of existing learning and identify new learning needs. Adopts a data based approach in the design and delivery of Learning and Culture solutions and initiatives, measuring the effectiveness of learning programs to drive continuous improvement and impact. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment. What we'll need from you Experience working across regions, cultures, and geographies within a multinational organization preferred Knowledge of European (or LATAM) regulatory requirements related to training and professional development is a plus Proven track record of designing and implementing successful training programs Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Fluent in English, with proficiency in another European language highly regarded. Proficient in Microsoft Office and experience with learning management systems. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: Talent, Development, Learning & Diversity Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Who we are looking for State Street Corporate Audit is looking for a versatile and talented business professional interested in progressing their knowledge, skillset, and career through challenging stretch assignments. The successful candidate will be responsible for leading audit coverage across UK, Ireland and International business. Reporting to the Corporate Audit Lead Senior Director, the successful candidate will also be responsible for developing and maintaining relationships with relevant key internal stakeholders. You will also provide expertise and leadership and be responsible for other corporate audit engagements in this area. In this role you will be based out of London, UK. Why this role is important to us? The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges, and drive performance and profitability. The Corporate Audit function, operating as the third line of defense, assists State Street management by providing independent and objective assurance and advisory services designed to add value and improve the overall control environment. Our auditors interact regularly with executive management and have tremendous insight into all parts of the company's daily operations. This role is designed to further develop local expertise within a growing team reflecting the importance of Ireland in State Street's global presence. What you will be responsible for As Audit Director, Vice President you will Develop strong operational and regulatory subject matter expertise relevant to their area's of accountability Schedule, oversee and deliver audit engagements, including audit report and issue matrix deliverables, providing the necessary support to audit staff as required Develop and maintain influential relationships with senior management through continuous monitoring and governance forum attendance and management reporting as required Demonstrate leadership through supervision, coaching and development of staff Introduce additional knowledge and experience relevant to State Street's global business Participate in department wide initiatives, challenging the department's organization, processes and services to ensure that they remain at or above peer/ industry standards Maintain a current knowledge of audit industry practices and ensure best practices are always considered Strengthen internal control disciplines within the corporation by influencing relevant policies, promoting education/ understanding of control concepts. What we value These skills will help you succeed in this role Strong analytical and project management skills, ability to prioritize and multi-task in a fast paced environment. Ability to work with people at different levels and demonstrate strong leadership skills. Proven experience of leading audits and providing mentoring and coaching. Effective communication skills (both written and verbal) and interpersonal skills. Ability to meet key deliverables within stated timeframes. Strong relationship management and stakeholder facing skills. Detailed understanding of audit methodologies and auditing techniques. Interest in developing as a leader within Corporate Audit Fluency in English - written and spoken. Education & Preferred Qualifications A bachelor's degree in a relevant field such as Accounting, Finance, Alternative Risk functions and/or Business Administration is preferred but not essential. ACCA, ACA, CFA, CIA, ICA or other applicable certification are preferred. 10+ years of experience in financial services or public accounting firms having work in financial services firms preferred. In-depth knowledge of financial services industry/ Regulations with knowledge of risk elements including: Investment Management and Asset Management. Proven ability to research, interpret and apply regulatory requirements covering the UK, Ireland and International locations. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible work programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at
May 01, 2024
Full time
Who we are looking for State Street Corporate Audit is looking for a versatile and talented business professional interested in progressing their knowledge, skillset, and career through challenging stretch assignments. The successful candidate will be responsible for leading audit coverage across UK, Ireland and International business. Reporting to the Corporate Audit Lead Senior Director, the successful candidate will also be responsible for developing and maintaining relationships with relevant key internal stakeholders. You will also provide expertise and leadership and be responsible for other corporate audit engagements in this area. In this role you will be based out of London, UK. Why this role is important to us? The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges, and drive performance and profitability. The Corporate Audit function, operating as the third line of defense, assists State Street management by providing independent and objective assurance and advisory services designed to add value and improve the overall control environment. Our auditors interact regularly with executive management and have tremendous insight into all parts of the company's daily operations. This role is designed to further develop local expertise within a growing team reflecting the importance of Ireland in State Street's global presence. What you will be responsible for As Audit Director, Vice President you will Develop strong operational and regulatory subject matter expertise relevant to their area's of accountability Schedule, oversee and deliver audit engagements, including audit report and issue matrix deliverables, providing the necessary support to audit staff as required Develop and maintain influential relationships with senior management through continuous monitoring and governance forum attendance and management reporting as required Demonstrate leadership through supervision, coaching and development of staff Introduce additional knowledge and experience relevant to State Street's global business Participate in department wide initiatives, challenging the department's organization, processes and services to ensure that they remain at or above peer/ industry standards Maintain a current knowledge of audit industry practices and ensure best practices are always considered Strengthen internal control disciplines within the corporation by influencing relevant policies, promoting education/ understanding of control concepts. What we value These skills will help you succeed in this role Strong analytical and project management skills, ability to prioritize and multi-task in a fast paced environment. Ability to work with people at different levels and demonstrate strong leadership skills. Proven experience of leading audits and providing mentoring and coaching. Effective communication skills (both written and verbal) and interpersonal skills. Ability to meet key deliverables within stated timeframes. Strong relationship management and stakeholder facing skills. Detailed understanding of audit methodologies and auditing techniques. Interest in developing as a leader within Corporate Audit Fluency in English - written and spoken. Education & Preferred Qualifications A bachelor's degree in a relevant field such as Accounting, Finance, Alternative Risk functions and/or Business Administration is preferred but not essential. ACCA, ACA, CFA, CIA, ICA or other applicable certification are preferred. 10+ years of experience in financial services or public accounting firms having work in financial services firms preferred. In-depth knowledge of financial services industry/ Regulations with knowledge of risk elements including: Investment Management and Asset Management. Proven ability to research, interpret and apply regulatory requirements covering the UK, Ireland and International locations. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible work programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at
To manage customer complaints and queries regarding purchased vehicles in a professional and compliant manner, efficiently dealing with customer concerns with a positive approach. Duties/Responsibilities Manage customer complaints by letter, phone and in person with the best interests of the company at all times Managing a high number of inbound and outbound calls per day Ensuring deadlines and targets are achieved whilst maintaining a high quality of service Meeting and greet customers with a presentable appearance and professional attitude when on controller duties Booking vehicles in and advising on duration of repairs. Gaining authority for any additional work / repairs that may need carrying out Negotiate diagnostics and authorise repairs / parts prices for all vehicles with department Management authorisation Delegate repairs and use outside contractors such as Halfords auto centres, main-dealers, exhaust, tyre and MOT centres and any other recommended repair specialist with Management authorisation Arrange refunds of repairs direct to customers To negotiate and authorise refunds of insurance products and guarantee's direct to customers Carrying out all administrative work related to After Sales duties including courtesy car agreements, trade order repair estimates, printing and vehicle repair reports Complying with FSA rules and regulations Health & Safety Responsibilities It is each employee's responsibility to ensure that the environment in which they work in is safe for them and others. This includes reporting all accidents and near misses to management. Reporting any potential issues which could cause harm. Behave in a manner which acts in line with the standards set out in the Health and Safety Manual and Employee's Handbook. Knowledge, Skills and Experience Essential Full and valid driving licence Excellent communication skills Confidence, enthusiasm & pro-activeness Computer literate High energy level & resilience Desireable Understanding of the Retail Motor Industry Federation Understanding of the Financial Services Authority Previous After Sales experience
May 01, 2024
Full time
To manage customer complaints and queries regarding purchased vehicles in a professional and compliant manner, efficiently dealing with customer concerns with a positive approach. Duties/Responsibilities Manage customer complaints by letter, phone and in person with the best interests of the company at all times Managing a high number of inbound and outbound calls per day Ensuring deadlines and targets are achieved whilst maintaining a high quality of service Meeting and greet customers with a presentable appearance and professional attitude when on controller duties Booking vehicles in and advising on duration of repairs. Gaining authority for any additional work / repairs that may need carrying out Negotiate diagnostics and authorise repairs / parts prices for all vehicles with department Management authorisation Delegate repairs and use outside contractors such as Halfords auto centres, main-dealers, exhaust, tyre and MOT centres and any other recommended repair specialist with Management authorisation Arrange refunds of repairs direct to customers To negotiate and authorise refunds of insurance products and guarantee's direct to customers Carrying out all administrative work related to After Sales duties including courtesy car agreements, trade order repair estimates, printing and vehicle repair reports Complying with FSA rules and regulations Health & Safety Responsibilities It is each employee's responsibility to ensure that the environment in which they work in is safe for them and others. This includes reporting all accidents and near misses to management. Reporting any potential issues which could cause harm. Behave in a manner which acts in line with the standards set out in the Health and Safety Manual and Employee's Handbook. Knowledge, Skills and Experience Essential Full and valid driving licence Excellent communication skills Confidence, enthusiasm & pro-activeness Computer literate High energy level & resilience Desireable Understanding of the Retail Motor Industry Federation Understanding of the Financial Services Authority Previous After Sales experience
PATRIZIA is a leading partner for global real assets. The expertise and commitment of our global teams form the basis of our success. Shaping a sustainable future and making a positive contribution to society is what drives our daily business. As an Associate in the Fund Operations International team you will be responsible for the effective management of all SPVs (including the Fund vehicle itself). Your Responsibilities The Associate will need to have good experience in the following subject matters and work with the support of a Senior Associate / Fund Finance Manager (FFM) on the following areas: Investment Steering: Accounting - to be able to adequately review third party bookkeepers' management accounts and to effectively instruct any changes. To prepare the commercial and GAAP adjustments required for Fund consolidations, cash flows, NAV reconciliations and distributions Transaction support - to be able to support the Fund Finance Manager of that fund and the wider Fund Management team on transactions from a Fund perspective, fully understanding the tax structuring and mechanics of transactions, feeding into the SPA where relevant, supporting the buy side or sell side due diligence, managing the completion mechanics, managing funds flows and integrating the acquisition into an existing structure or effectively accounting for a disposal Tax compliance - to have a good working knowledge of all types of taxes (direct and indirect), working with tax advisors across a European portfolio and applying tax computations (incl. deferred tax) to the book-keeping, cash flow modelling and reporting of Funds. Regulatory compliance - Manage audits, tax declarations and board meetings, organising resolutions and, where regulatory requirements in other jurisdictions are required, ensure that these are fully observed at all times Business support - manage the creation and liquidation of SPVs, feed into liquidity management and organising capital injections / repayments. Also support on group revenue matters and manage internal controls compliance Partner Steering: On a day-to-day basis, manage the inputs from third party service provider, mostly local accountants, tax advisors, auditors and property managers. Also, ensure quality and timeliness of reporting Upon demand, support the take on process of new service providers in conjunction with the department's bespoke Partner Steering team. Tasks include the management of contracts and the data flow of information into the PATRIZIA systems What we look for Target skill set, to be developed with on-the-job training: Develop sound working relationships with counterparts in other offices and on other sites, as well as professional associations and consultants. Ensure up to date knowledge of relevant financial regulations and standards throughout and implementation of policies and procedures to uphold these. Ability to operate in a dynamic environment, ability to work in multi-dimensional teams Ability to work beyond pure finance and consider the business as a whole, be strategic and multitask various inputs and deadlines. Ability to work under pressure / to a tight timetable, have attention to detail at all times without losing sight of the bigger picture and must also be an excellent team player Strong analytical skills, Excel skills and communication skills Competencies / qualifications required: The job holder will need to be a UK part qualified accountant, ideally with 1-2 years of relevant (Real Estate) experience and group consolidations Knowledge of UK GAAP and IFRS What we offer Competitive and performance oriented remuneration package Hybrid working environment and mobile working Various skill building and learning opportunities through PATRIZIA Academy, like talent development programs and mentorship Inclusive and equal-opportunity workplace (incl. ED&I Committee) in an international environment Possibility to participate in different employee resource groups (NextGen, LGBTQ+ Alliance, Female Advance, Parents & Carer Network etc.) Health and well-being benefits, like virtual fitness classes and mental health offerings Extra paid holidays for social engagement (e.g. for the PATRIZIA Foundation)
May 01, 2024
Full time
PATRIZIA is a leading partner for global real assets. The expertise and commitment of our global teams form the basis of our success. Shaping a sustainable future and making a positive contribution to society is what drives our daily business. As an Associate in the Fund Operations International team you will be responsible for the effective management of all SPVs (including the Fund vehicle itself). Your Responsibilities The Associate will need to have good experience in the following subject matters and work with the support of a Senior Associate / Fund Finance Manager (FFM) on the following areas: Investment Steering: Accounting - to be able to adequately review third party bookkeepers' management accounts and to effectively instruct any changes. To prepare the commercial and GAAP adjustments required for Fund consolidations, cash flows, NAV reconciliations and distributions Transaction support - to be able to support the Fund Finance Manager of that fund and the wider Fund Management team on transactions from a Fund perspective, fully understanding the tax structuring and mechanics of transactions, feeding into the SPA where relevant, supporting the buy side or sell side due diligence, managing the completion mechanics, managing funds flows and integrating the acquisition into an existing structure or effectively accounting for a disposal Tax compliance - to have a good working knowledge of all types of taxes (direct and indirect), working with tax advisors across a European portfolio and applying tax computations (incl. deferred tax) to the book-keeping, cash flow modelling and reporting of Funds. Regulatory compliance - Manage audits, tax declarations and board meetings, organising resolutions and, where regulatory requirements in other jurisdictions are required, ensure that these are fully observed at all times Business support - manage the creation and liquidation of SPVs, feed into liquidity management and organising capital injections / repayments. Also support on group revenue matters and manage internal controls compliance Partner Steering: On a day-to-day basis, manage the inputs from third party service provider, mostly local accountants, tax advisors, auditors and property managers. Also, ensure quality and timeliness of reporting Upon demand, support the take on process of new service providers in conjunction with the department's bespoke Partner Steering team. Tasks include the management of contracts and the data flow of information into the PATRIZIA systems What we look for Target skill set, to be developed with on-the-job training: Develop sound working relationships with counterparts in other offices and on other sites, as well as professional associations and consultants. Ensure up to date knowledge of relevant financial regulations and standards throughout and implementation of policies and procedures to uphold these. Ability to operate in a dynamic environment, ability to work in multi-dimensional teams Ability to work beyond pure finance and consider the business as a whole, be strategic and multitask various inputs and deadlines. Ability to work under pressure / to a tight timetable, have attention to detail at all times without losing sight of the bigger picture and must also be an excellent team player Strong analytical skills, Excel skills and communication skills Competencies / qualifications required: The job holder will need to be a UK part qualified accountant, ideally with 1-2 years of relevant (Real Estate) experience and group consolidations Knowledge of UK GAAP and IFRS What we offer Competitive and performance oriented remuneration package Hybrid working environment and mobile working Various skill building and learning opportunities through PATRIZIA Academy, like talent development programs and mentorship Inclusive and equal-opportunity workplace (incl. ED&I Committee) in an international environment Possibility to participate in different employee resource groups (NextGen, LGBTQ+ Alliance, Female Advance, Parents & Carer Network etc.) Health and well-being benefits, like virtual fitness classes and mental health offerings Extra paid holidays for social engagement (e.g. for the PATRIZIA Foundation)
Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, Role Responsibility The Clinical Lead will lead the service by: Leading on all aspects of clinical governance and quality assurance, including clinical audit, clinical effectiveness and patient safety Taking a lead on service development Acting as advisor on development and implementation of policy Championing and leading research and innovation to develop new clinical guidance and service protocols Working with Turning Point colleagues nationally to optimise patient care Providing clinical supervision, appraisal (where appropriate) and training to clinical colleagues They will treat the most complex patients in the service, and will: Provide expert advice to other clinicians on diagnosis, assessment and care planning, for example on complex drug interactions, comorbid drug-related physical and mental health issues, and integration of psychosocial and medical treatment Accept referrals of people with the most severe or complex needs Provide expert oversight of provision of psychosocial support, based on comprehensive knowledge of research evidence Lead introduction of innovative interventions to improve outcomes and quality of provision Undertake complex prescribing, for example injectable opioid substitution treatments, if necessary Provide liaison drug and alcohol services in acute medical and psychiatric settings and expert advice to courts Provide expert advice to accountable officers and responsible officers The Ideal Candidate We are currently recruiting for an Addiction Psychiatrist or GP Specialist to work as a Clinical Lead in our Lincolnshire Recovery Partnership service. You'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use. We are looking for an experienced specialist doctor who can take a lead on service delivery and development. As such, both clinical experience / expertise and leadership skills are paramount. The successful candidate will need to be accredited as 'specialist' in substance use treatment, and should either: 1. Be listed on the GMC's Specialist Register as a psychiatrist with an endorsement in addiction, with the supervision and CPD requirements this entails; OR 2. Have training, experience and supervision equivalent to this, as certified by the GMC through an appropriate Certificate of Eligibility for Specialist Registration (CESR); OR 3. Be listed on the GMC's GP Register (or appropriate equivalent) and have appropriate training, qualifications and experience Turning Point is committed to the ongoing professional development of all our staff and we offer regular structured supervision, a well-developed monthly CPD program and full support with appraisals and revalidations. Through joining Turning Point, you will receive a warm welcome, peer support, extensive training, regular supervision and the chance to thrive in a lively and aspirational organisation. We are looking to appoint the right candidate and can be flexible with respect to their availability - the post can be full-time, part-time or a job share. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Clinical Lead.pdf Apply
May 01, 2024
Full time
Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire, Role Responsibility The Clinical Lead will lead the service by: Leading on all aspects of clinical governance and quality assurance, including clinical audit, clinical effectiveness and patient safety Taking a lead on service development Acting as advisor on development and implementation of policy Championing and leading research and innovation to develop new clinical guidance and service protocols Working with Turning Point colleagues nationally to optimise patient care Providing clinical supervision, appraisal (where appropriate) and training to clinical colleagues They will treat the most complex patients in the service, and will: Provide expert advice to other clinicians on diagnosis, assessment and care planning, for example on complex drug interactions, comorbid drug-related physical and mental health issues, and integration of psychosocial and medical treatment Accept referrals of people with the most severe or complex needs Provide expert oversight of provision of psychosocial support, based on comprehensive knowledge of research evidence Lead introduction of innovative interventions to improve outcomes and quality of provision Undertake complex prescribing, for example injectable opioid substitution treatments, if necessary Provide liaison drug and alcohol services in acute medical and psychiatric settings and expert advice to courts Provide expert advice to accountable officers and responsible officers The Ideal Candidate We are currently recruiting for an Addiction Psychiatrist or GP Specialist to work as a Clinical Lead in our Lincolnshire Recovery Partnership service. You'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use. We are looking for an experienced specialist doctor who can take a lead on service delivery and development. As such, both clinical experience / expertise and leadership skills are paramount. The successful candidate will need to be accredited as 'specialist' in substance use treatment, and should either: 1. Be listed on the GMC's Specialist Register as a psychiatrist with an endorsement in addiction, with the supervision and CPD requirements this entails; OR 2. Have training, experience and supervision equivalent to this, as certified by the GMC through an appropriate Certificate of Eligibility for Specialist Registration (CESR); OR 3. Be listed on the GMC's GP Register (or appropriate equivalent) and have appropriate training, qualifications and experience Turning Point is committed to the ongoing professional development of all our staff and we offer regular structured supervision, a well-developed monthly CPD program and full support with appraisals and revalidations. Through joining Turning Point, you will receive a warm welcome, peer support, extensive training, regular supervision and the chance to thrive in a lively and aspirational organisation. We are looking to appoint the right candidate and can be flexible with respect to their availability - the post can be full-time, part-time or a job share. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Clinical Lead.pdf Apply
We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Hybrid Working Are you a crime fighter? We're in the market for an expert who knows how to keep an organisation safe from financial crime such as money laundering, sanction evasion, and bribery. You'll be the Director who ensures we embed, monitor and improve our risk controls so our Consumer businesses are protected from financial crime whilst still being innovative and forward thinking for our customers and our business growth priorities. You'll be a credible advisor to our leadership, a street-wise operator who knows the latest financial crime threats, and a leader that mobilises action through hearts and minds as well as an operational performance metric or risk score. You'll direct large scale financial crime teams focussed on risk management and operations in the 1st line of defence, and you'll be a member of the Leadership Team of the Customer Specialist Support function which is home to c.10k of our colleagues. When we think of this job we think of the saying 'not all heroes wear capes, some just hold the door'. If holding the door against financial crime motivates you, and you want to bring all your expertise, energy and enthusiasm to the largest financial services company in the UK, please read on. Responsibilities: You'll be the Nominated Senior Manager (NSM) who'll lead and develop the financial crime strategy for our Consumer Lending and Consumer Relationships businesses. This includes defining the control environment to effectively manage financial crime risks whilst enabling the business to grow. Specifically, you'll: Lead a large risk and operational team that constantly evolves and drives the right controls and risk outcomes within our business areas. Anticipate and respond to changes in the financial crime environment, and what this might mean for our business including constantly looking to improve the way we work. Lead the advancement of our 'big ticket' initiatives including an uplift in our anti-money laundering efforts, which has visibility to a senior audience. Champion improvements to how we most effectively engage with customers when investigating potential financial crime. Help and enable our Consumer businesses to grow and change whilst protecting from the harms of financial crime using your knowledge and expertise. Be accountable for our Consumer businesses following the Group's Economic Crime Policy, as well as the expectations and requirements set out by the regulator. Be accountable for ensuring the financial crime services in other parts of our Group are carried out to the same standards you set for our Consumer businesses. Help drive our advocacy for changes needed to protect the UK from the harms of financial crime. What we're looking for: Culture is critical and to us, is every bit as important as deep expertise. So we're after someone who is a good collaborator and a deep expert. That means someone who has enough drive to make a difference, enough insight to influence, and enough positive energy to bring people with them. If this sounds like you, then read on. When it comes to financial crime and risk management, you've earned your stripes. This means you'll have the technical skills to quickly understand control frameworks, assess if they are fit for purpose, and improve them. You'll have been at the forefront of leading financial crime teams and the issues faced in the UK, and with that experience you can provide credible advice to our business leaders, whilst staying fresh to the latest industry trends and threats. You'll have a proven ability to build, manage and lead an effective, high-performing risk function. One that is seen as an enabler of growth, rather than a 'no' function to be avoided. You'll inspire your team with an emphasis towards purpose, constructive challenge, continuous improvement, and collaboration. You'll be restlessly curious and externally focussed, searching out the latest technology and artificial intelligence tools that let us detect and control financial crime better than ever. You'll know the detail of the latest legal and regulatory requirements, with an ability to simplify so people are focussed on the essential and important. You can create a strategy, but also change altitude from the 30,000 feet perspective right down to the systems and processes that need to work for strategy to lead to action. You'll be clear that we're here to make money, but in the right way. This means striking a balance between the bank's interests, and those of our customers and the society we serve. You'll always bring humanity to your decision making and have a strong ethical compass. This means we do the right thing by the people of Britain and NI and go home knowing we made decisions we'd be happy to explain to our loved ones, and the person we see in the mirror. At Lloyds Banking Group, purpose matters and we hope it matters for you too. Every day we get up to help the people of Britain charge forward by delivering solutions which enable prosperity, opportunity and sustainable growth. In short we are driven to make finance a force for good. If this job, who we are, and what we're looking for chimes with you, we'd love to hear from you! By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
May 01, 2024
Full time
We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Hybrid Working Are you a crime fighter? We're in the market for an expert who knows how to keep an organisation safe from financial crime such as money laundering, sanction evasion, and bribery. You'll be the Director who ensures we embed, monitor and improve our risk controls so our Consumer businesses are protected from financial crime whilst still being innovative and forward thinking for our customers and our business growth priorities. You'll be a credible advisor to our leadership, a street-wise operator who knows the latest financial crime threats, and a leader that mobilises action through hearts and minds as well as an operational performance metric or risk score. You'll direct large scale financial crime teams focussed on risk management and operations in the 1st line of defence, and you'll be a member of the Leadership Team of the Customer Specialist Support function which is home to c.10k of our colleagues. When we think of this job we think of the saying 'not all heroes wear capes, some just hold the door'. If holding the door against financial crime motivates you, and you want to bring all your expertise, energy and enthusiasm to the largest financial services company in the UK, please read on. Responsibilities: You'll be the Nominated Senior Manager (NSM) who'll lead and develop the financial crime strategy for our Consumer Lending and Consumer Relationships businesses. This includes defining the control environment to effectively manage financial crime risks whilst enabling the business to grow. Specifically, you'll: Lead a large risk and operational team that constantly evolves and drives the right controls and risk outcomes within our business areas. Anticipate and respond to changes in the financial crime environment, and what this might mean for our business including constantly looking to improve the way we work. Lead the advancement of our 'big ticket' initiatives including an uplift in our anti-money laundering efforts, which has visibility to a senior audience. Champion improvements to how we most effectively engage with customers when investigating potential financial crime. Help and enable our Consumer businesses to grow and change whilst protecting from the harms of financial crime using your knowledge and expertise. Be accountable for our Consumer businesses following the Group's Economic Crime Policy, as well as the expectations and requirements set out by the regulator. Be accountable for ensuring the financial crime services in other parts of our Group are carried out to the same standards you set for our Consumer businesses. Help drive our advocacy for changes needed to protect the UK from the harms of financial crime. What we're looking for: Culture is critical and to us, is every bit as important as deep expertise. So we're after someone who is a good collaborator and a deep expert. That means someone who has enough drive to make a difference, enough insight to influence, and enough positive energy to bring people with them. If this sounds like you, then read on. When it comes to financial crime and risk management, you've earned your stripes. This means you'll have the technical skills to quickly understand control frameworks, assess if they are fit for purpose, and improve them. You'll have been at the forefront of leading financial crime teams and the issues faced in the UK, and with that experience you can provide credible advice to our business leaders, whilst staying fresh to the latest industry trends and threats. You'll have a proven ability to build, manage and lead an effective, high-performing risk function. One that is seen as an enabler of growth, rather than a 'no' function to be avoided. You'll inspire your team with an emphasis towards purpose, constructive challenge, continuous improvement, and collaboration. You'll be restlessly curious and externally focussed, searching out the latest technology and artificial intelligence tools that let us detect and control financial crime better than ever. You'll know the detail of the latest legal and regulatory requirements, with an ability to simplify so people are focussed on the essential and important. You can create a strategy, but also change altitude from the 30,000 feet perspective right down to the systems and processes that need to work for strategy to lead to action. You'll be clear that we're here to make money, but in the right way. This means striking a balance between the bank's interests, and those of our customers and the society we serve. You'll always bring humanity to your decision making and have a strong ethical compass. This means we do the right thing by the people of Britain and NI and go home knowing we made decisions we'd be happy to explain to our loved ones, and the person we see in the mirror. At Lloyds Banking Group, purpose matters and we hope it matters for you too. Every day we get up to help the people of Britain charge forward by delivering solutions which enable prosperity, opportunity and sustainable growth. In short we are driven to make finance a force for good. If this job, who we are, and what we're looking for chimes with you, we'd love to hear from you! By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller, you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining a high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand the customer service need(s) and deliver the appropriate resources to execute the request expertly to deliver an experience for the customers that drives dedication by controlling the end to end repair process. Continuously maintain a clear, open and consistent communication with the customer throughout the service repair processes that delivers the lowest cost of ownership driving customer dedication and service growth. Dedicatedly keeps the customer informed throughout the process. Planning and supply resources to ensure fulfilment of the customer's service needs utilising capacity and capability planning. Leading the end to end repair process from identifying the customer service need to accurately closing the work order and customer invoice. Ensuring adherence to service process and procedures to ensure consistent extraordinary customer service delivery. Takes the lead to ensure the health and safety of customers and service employees is the highest priority. Providing cover to ensure effective delivery of service to meet our customers' needs and business needs. Creation of Service quotes up to £3,000 identified when carrying out service work such as PM or repair work, or service inspection or when advised by Finsight advisor. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying regular 1-2-1 in line with the dealership policy. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Uses customer feedback and key service metrics to continually improve the experience and deliver the desired business performance. Using data identified, can use the information to drive continuous improvements in customer experience and performance. As a Finning Employee you will receive: A competitive salary 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Laptop and phone You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. The additional benefits attached to this role include a generous reward scheme, 25 days holiday, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Specific Skills A strong sense of care for our customers ensuring they receive the best experience from Finning Good organizer Good communicator Champions for Safety Lives and promotes the Finning Values Knowledge Good knowledge of mobile and fixed equipment components and systems Financially/commercially aware Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Knowledge Good knowledge of mobile and fixed equipment components and systems Financially/commercially aware Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Accountability Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction. Fully accountable for correct allocation of cost and recovery of expense and working towards first time fix. Communicate to the customer throughout the entire service delivery process Education and Experience Foundational Engineering understanding and qualification Ideally, Advanced level of engineering aptitude Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller, you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining a high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand the customer service need(s) and deliver the appropriate resources to execute the request expertly to deliver an experience for the customers that drives dedication by controlling the end to end repair process. Continuously maintain a clear, open and consistent communication with the customer throughout the service repair processes that delivers the lowest cost of ownership driving customer dedication and service growth. Dedicatedly keeps the customer informed throughout the process. Planning and supply resources to ensure fulfilment of the customer's service needs utilising capacity and capability planning. Leading the end to end repair process from identifying the customer service need to accurately closing the work order and customer invoice. Ensuring adherence to service process and procedures to ensure consistent extraordinary customer service delivery. Takes the lead to ensure the health and safety of customers and service employees is the highest priority. Providing cover to ensure effective delivery of service to meet our customers' needs and business needs. Creation of Service quotes up to £3,000 identified when carrying out service work such as PM or repair work, or service inspection or when advised by Finsight advisor. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying regular 1-2-1 in line with the dealership policy. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Uses customer feedback and key service metrics to continually improve the experience and deliver the desired business performance. Using data identified, can use the information to drive continuous improvements in customer experience and performance. As a Finning Employee you will receive: A competitive salary 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Laptop and phone You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. The additional benefits attached to this role include a generous reward scheme, 25 days holiday, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Specific Skills A strong sense of care for our customers ensuring they receive the best experience from Finning Good organizer Good communicator Champions for Safety Lives and promotes the Finning Values Knowledge Good knowledge of mobile and fixed equipment components and systems Financially/commercially aware Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Knowledge Good knowledge of mobile and fixed equipment components and systems Financially/commercially aware Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Accountability Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction. Fully accountable for correct allocation of cost and recovery of expense and working towards first time fix. Communicate to the customer throughout the entire service delivery process Education and Experience Foundational Engineering understanding and qualification Ideally, Advanced level of engineering aptitude Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About The RoleWe are looking for a Parts Sales Advisor to join our knowledgeable and friendly Parts Department Team.Working within the dedicated Parts Centre in our central Nottingham Office, you will be delivering excellent customer service and Aftersales product support.Using your technical product knowledge you will be taking inbound customer calls, identifying spare part requirements and completing sales transactions in an efficient and timely manner. In addition you will be liaising with colleagues in our 65 stores nationwide regarding spares requirements.Previous experience of technical product ranges along with an excellent and productive telephone manner is essential. You will be computer literate with experience of Microsoft Excel and Word. Full training will be given on our in-house computer system. Experience of working within a busy customer service and/or parts sales environment, would be desirable.The working hours are Monday - Thursday 8:30am - 6:00pm and Friday 8:30am - 5:00pm.Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100's of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.
May 01, 2024
Full time
About The RoleWe are looking for a Parts Sales Advisor to join our knowledgeable and friendly Parts Department Team.Working within the dedicated Parts Centre in our central Nottingham Office, you will be delivering excellent customer service and Aftersales product support.Using your technical product knowledge you will be taking inbound customer calls, identifying spare part requirements and completing sales transactions in an efficient and timely manner. In addition you will be liaising with colleagues in our 65 stores nationwide regarding spares requirements.Previous experience of technical product ranges along with an excellent and productive telephone manner is essential. You will be computer literate with experience of Microsoft Excel and Word. Full training will be given on our in-house computer system. Experience of working within a busy customer service and/or parts sales environment, would be desirable.The working hours are Monday - Thursday 8:30am - 6:00pm and Friday 8:30am - 5:00pm.Benefits What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100's of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next.
Parts Advisors Chadderton Monday to Friday 08:00 to 16:30 Temp to Perm - £12ph - £15ph Duties will include: Maintaining Parts Department. Making sure its kept tidy, parts are located, all labels legible. Assisting Customers and Engineers. Looking up parts for jobs and customers, answering phones, assisting service, booking out parts to jobs and invoicing, preparing quotes click apply for full job details
May 01, 2024
Full time
Parts Advisors Chadderton Monday to Friday 08:00 to 16:30 Temp to Perm - £12ph - £15ph Duties will include: Maintaining Parts Department. Making sure its kept tidy, parts are located, all labels legible. Assisting Customers and Engineers. Looking up parts for jobs and customers, answering phones, assisting service, booking out parts to jobs and invoicing, preparing quotes click apply for full job details
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Nordic markets. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any nordic language, as well as English is essential Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Pension Scheme Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months ( after 6 months of employment ) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
May 01, 2024
Full time
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Nordic markets. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any nordic language, as well as English is essential Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Pension Scheme Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months ( after 6 months of employment ) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
Service Advisor - Audi Macclesfield Basic Salary up to £32,146.07 DOE + OTE up to circa £39,000 45 Hours Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
May 01, 2024
Full time
Service Advisor - Audi Macclesfield Basic Salary up to £32,146.07 DOE + OTE up to circa £39,000 45 Hours Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
Total Staff Services are currently recruiting an Aftersales Manager for one of our client based in Wincanton. You will be joining our clients sales team where you'll play a crucial role in the running of the Workshop, Parts and Service Operations. The successful candidate will be responsible for various teams including apprentices; You will be communicating at all levels with customers, colleagues, franchise partners and stakeholders and due to the nature of the role, organizational skills are essential. Working Hours: 40 hour week, Monday to Friday with Saturdays as required. Salary: OTE £40k (Uncapped). Role Responsibilities: Dealing with customer complaints to result in customer satisfaction. Conducting routine 1-2-1's with the aftersales team. Identify business opportunities and training requirements, including coaching and developing to ensure all departments utilize their team's skillset. Assisting with the recruitment of future team members. Development of current team members. Driving performance of the aftersales department to maximize and upsell profit to achieve and exceed targets. Managing the aftersales operations and implementing strategies to increase aftersales revenue. Complete and track monthly reporting on performance, monitoring and analyzing KPI's to identify areas for improvement. Collaborating with other departments including sales and marketing to work on strategies that improve the customer experience. Ensuring relevant processes and procedures are adhered to by everyone. Requirements: Previous experience as an Aftersales Manager or similar role within the Automotive industry is essential. Experience as a Technician, Service Advisor or Parts Advisor would be desirable. Customer service skills. Excellent communication skills. Strong analytical skills. Full UK Driving License (Less than 6 penalty points). Benefits: Great company culture and happy working environment. Competitive basic salaries. 22 days annual leave plus bank holidays (rising with length of service). Company pension scheme. Free eye tests. Discounts for friends and families. JBRP1_UKTJ
May 01, 2024
Full time
Total Staff Services are currently recruiting an Aftersales Manager for one of our client based in Wincanton. You will be joining our clients sales team where you'll play a crucial role in the running of the Workshop, Parts and Service Operations. The successful candidate will be responsible for various teams including apprentices; You will be communicating at all levels with customers, colleagues, franchise partners and stakeholders and due to the nature of the role, organizational skills are essential. Working Hours: 40 hour week, Monday to Friday with Saturdays as required. Salary: OTE £40k (Uncapped). Role Responsibilities: Dealing with customer complaints to result in customer satisfaction. Conducting routine 1-2-1's with the aftersales team. Identify business opportunities and training requirements, including coaching and developing to ensure all departments utilize their team's skillset. Assisting with the recruitment of future team members. Development of current team members. Driving performance of the aftersales department to maximize and upsell profit to achieve and exceed targets. Managing the aftersales operations and implementing strategies to increase aftersales revenue. Complete and track monthly reporting on performance, monitoring and analyzing KPI's to identify areas for improvement. Collaborating with other departments including sales and marketing to work on strategies that improve the customer experience. Ensuring relevant processes and procedures are adhered to by everyone. Requirements: Previous experience as an Aftersales Manager or similar role within the Automotive industry is essential. Experience as a Technician, Service Advisor or Parts Advisor would be desirable. Customer service skills. Excellent communication skills. Strong analytical skills. Full UK Driving License (Less than 6 penalty points). Benefits: Great company culture and happy working environment. Competitive basic salaries. 22 days annual leave plus bank holidays (rising with length of service). Company pension scheme. Free eye tests. Discounts for friends and families. JBRP1_UKTJ
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.
May 01, 2024
Full time
London Business Development Full-time Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS for over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. About the position: As a Partner Manager, you will play a pivotal role in nurturing and shaping our channel partnership programs, supporting the company's fast growth, with focus on our Central Eastern European and Israel markets. You'll be fluent in any CEE language. Being measured on revenue related KPI's, you will have full responsibility and accountability for the success of the partnership program in the region What will you do: Manage existing, and help discover new tech and channel partnerships (e.g. HR (Tech) consultants and advisory, IT consultants and PE firms etc), with the goal of increasing revenue opportunities in the region through lead generation, brand awareness and advocacy Identify and prioritise the right partners for each program, focusing on the above mentioned markets Engage with relevant partners, convey the value of HiBob for the partner, and onboard them to the program Manage the high-level relationship with partners (e.g. QBR's, strategic initiatives) and orchestrate the day to day relationship between the partner to relevant positions in the GTM organisation Work closely with the sales and marketing organisations to drive GTM initiatives (mostly lead generation) with partners Collaborate with partner marketing on marketing assets and activities which are relevant to the partners in the region Help define partner enablement requirements and certification path; collaborating with HiBob's enablement team to build relevant materials Create presentations that help communicate impact and requirements to key stakeholders, gain organisational buy-in and drive forward execution Requirements Fluency in any Eastern European language is essential. Demonstrable experience in managing and exploring channel sales / tech partner programs in SaaS companies Knowledge of partner referral programs Experience in HR tech related fields - huge plus Capable of independently leading external client or partner conversations Comfortable working in a fast-paced, sometimes less structured, and entrepreneurial environment HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: Company share options plan - every employee can eventually become a shareHolder Cash allowance for health insurance Annual vision allowance Annual Headspace subscription and wellness benefits Travel support (cycle scheme and season ticket loans) Hybrid working from day 1 Work from home allowance - to get your home office set up! Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter 2 Social Impact days per year for volunteering Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme Pension scheme auto-enrolment from day 1 Fun company and team social events (locally and virtually with our global teams) We love birthdays - take the day off and receive a special gift If this sounds like something you've been looking for, we'd love to have you. Come on, join our village! Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email email protected or speak to the recruiter when they arrange a call with you. We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially. By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company. Number of employees Company Name Company Role Pick your ideal time here: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch a demo video here. You're all set. A demo of Bob is coming your way. Go ahead and watch a demo video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video. There was an error with your email. Sign up here! Join 50,000 HR leaders who get our monthly newsletter. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. AWESOME You're in! Can't wait to read more? Go to our resource center here There was an error with your email. Watch a demo See how Bob can help your company. Full Name Country By checking this checkbox you agree to receive marketing communications from HiBob. You can update your preferences at any time. By submitting your details you hereby agree to our Terms & Conditions and Privacy Policy . You may always opt-out from our mailing lists in accordance with the Privacy Policy. Welcome back, ! What demo would you like today? Why are you interested in this module? Tell us a bit about your company: Number of employees Company Name Company Role Before you watch the video, you can pick a time for an expert to call you: Good news! You already have a meeting scheduled. To reschedule, go to the confirmation email in your inbox and click on the link. Your form has been submitted. We're on top of this and will get back to you quickly. You're all set. Watch your video here. Oops, the calendar timed out. It's all good. A HiBob expert will contact you soon! Until then, check your inbox for an email with the video.