Business Unit: Customer Experience, Customer Transformation & Operations Salary range: £44,000 - £60,000 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team ? An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in leading a team of planners in the production of accurate Strategic and Capacity forecasting of demand across the Operations function.? You will be responsible for leading a team to create accurate front and back-office forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of planning models and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll also play a significant role in leading the team to help the business deliver against their Commercial plans, Customer service requirements, and cost ambitions. What you'll be doing Lead an effective, efficient, and motivated team of Planning Analysts. Support, coach and develop colleagues to ensure planning models, methodology and practices are relevant, accurate and effective. Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key consumer risks and opportunities. Conduct impact assessments on new campaigns, initiatives and products and provide advice on business change/projects. Translate planned activities into a demand forecast. Support relevant change projects as and when required, keeping in mind banking risk factors that could affect the business. Chair meetings with key stakeholders to provide insightful commentary and recommendations to optimise resource by providing planned vs actual analysis to improve planning accuracy. Play a pivotal part in the Planning cycle, by working effectively with Scheduling, Real Time and Insight teams. Collaborate with senior management across CT&O and the wider business including Strategy, Risk, Marketing, Finance, Commercial, and GBI. Liaise with 3rd party suppliers to ensure Resource planning owned systems are in working order, provide PIR analysis to quantify the impacts of any outages on the business. Managing and controlling risks identified as part of the Risk management framework. ? We need you to have Proven expertise in successfully leading, mentoring and developing a team of planning analysts. Knowledge of relevant Microsoft software, including Teams, Excel, PowerPoint, and Word. Strong experience using work force planning tools to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business to optimise resources. Excellent oral and written communication and presentation skills, with the ability to convey complex messages and ideas to audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. An understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational landscape. Solid background in effectively navigating a high-energy environment with rapid changes and demanding timelines. Skilled in stepping into the role of the senior planning manager as needed. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Recognised Planning qualifications. Advanced Excel skills and knowledge of planning methodologies, forecasting techniques and performance metrics. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
Apr 30, 2024
Full time
Business Unit: Customer Experience, Customer Transformation & Operations Salary range: £44,000 - £60,000 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team ? An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in leading a team of planners in the production of accurate Strategic and Capacity forecasting of demand across the Operations function.? You will be responsible for leading a team to create accurate front and back-office forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of planning models and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll also play a significant role in leading the team to help the business deliver against their Commercial plans, Customer service requirements, and cost ambitions. What you'll be doing Lead an effective, efficient, and motivated team of Planning Analysts. Support, coach and develop colleagues to ensure planning models, methodology and practices are relevant, accurate and effective. Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key consumer risks and opportunities. Conduct impact assessments on new campaigns, initiatives and products and provide advice on business change/projects. Translate planned activities into a demand forecast. Support relevant change projects as and when required, keeping in mind banking risk factors that could affect the business. Chair meetings with key stakeholders to provide insightful commentary and recommendations to optimise resource by providing planned vs actual analysis to improve planning accuracy. Play a pivotal part in the Planning cycle, by working effectively with Scheduling, Real Time and Insight teams. Collaborate with senior management across CT&O and the wider business including Strategy, Risk, Marketing, Finance, Commercial, and GBI. Liaise with 3rd party suppliers to ensure Resource planning owned systems are in working order, provide PIR analysis to quantify the impacts of any outages on the business. Managing and controlling risks identified as part of the Risk management framework. ? We need you to have Proven expertise in successfully leading, mentoring and developing a team of planning analysts. Knowledge of relevant Microsoft software, including Teams, Excel, PowerPoint, and Word. Strong experience using work force planning tools to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business to optimise resources. Excellent oral and written communication and presentation skills, with the ability to convey complex messages and ideas to audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. An understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational landscape. Solid background in effectively navigating a high-energy environment with rapid changes and demanding timelines. Skilled in stepping into the role of the senior planning manager as needed. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Recognised Planning qualifications. Advanced Excel skills and knowledge of planning methodologies, forecasting techniques and performance metrics. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Mail Metro Media is the unified advertising division of dmg media, representing some of Britain's most popular media brands; Daily Mail, The Mail on Sunday, MailOnline, Metro and Metro.co.uk and now the i and inews.co.uk Reaching 1 in 5 UK adults every single day and over 70% of the population every month across all of our titles, we have the largest printed scale and most engaged websites in the UK. Our brands communicate to unique audiences from 16 to 75+ - offering an unrivalled marketplace for brands to advertise. The Mail Metro team provides one single point of contact across print, digital and more, allowing agencies and advertisers easy access to the millions of consumers who engage with us daily. Each department is equipped to support seamless cross-platform delivery across all brands. Job Introduction Commerce is an increasingly important growth revenue stream across the MailMetroMedia (MMM) portfolio. As such, we are looking for a Senior Product Manager who will be responsible for ideation, evaluation, and delivery of our developing product suite for new commerce revenue streams. The focus of this role will be to manage new and existing product development, working with commercial, editorial and developments teams to ensure we maintain MailMetroMedia reputation of being an innovative industry leader when it comes to evolving our affiliates product book and commerce content. Main Responsibilities Commerce Product Suite Development Develop and implement product-based solutions to strategies to increase the revenue opportunities across the Mail Metro Media Commerce portfolio Oversee commerce product optimisation and development across owned and operated platforms (desktop, mobile, Android App, iOS App) and emerging offsite platforms (social, e.g., TikTok, YouTube, Apple News, podcasts, MSN, and others) Analyse and advance commercial models to enhance value and increase competition from all commerce solutions and how this fits into our wider onsite/platform ecosystem Internal liaison between Dev, Commerce Sales and Commerce Editorial, for all product development Liaise directly with development team to manage the product life cycle from ideation to execution Consistently assessing the prioritisation of all product work streams in line with revenue expectations and regularly communicate to key stakeholders on any performance, changes and any impact to the business Act as the spokesperson for product development both internally and externally and ensure close connections with other product stakeholders to define a future-facing strategy across all commercial mechanics Additional Responsibilities Evaluate, report on, and optimize existing product suite for commerce With our wider commercial analysts, track and estimate the incremental revenue growth from product development Make data-driven decisions on sunsetting products that do not meet performance expectations Stakeholder Collaboration: Ensure alignment of commerce product development with overall business objectives and strategies Person Specification Market Knowledge: A solid understanding of commerce and affiliates marketing Expertise in Product: A proven track record in developing new commerce products to meet the expectations and future requirements of the market. A minimum 3 years' experience working within digital product development Strategic Operator: Ability to interoperate through various stakeholders from editorial to commercial and ensure all parties are onboard Innovative Mindset: An appetite to launch first to market solutions and push the boundaries of commercial products and strategies to monetise. Results-Oriented Approach: A focus on measurable outcomes, with expertise driving revenue and monitoring product trends and revenue. Why work for Mail Metro Media Be part of the biggest media organisation in UK Work in a fast paced, vibrant environment where the core values of entrepreneurialism, purpose and excellence resonate in our daily activities Work with a range of creative partners and suppliers Gain an unrivalled opportunity to shape the business and put your own stamp on it Delight our readers with exciting content, and impressive retail and travel experiences Join a distinct culture with a strong sense of family heritage behind it Package Description In return for their energy and ideas we ensure our people are well rewarded. Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan 4x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits . Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Apr 29, 2024
Full time
Mail Metro Media is the unified advertising division of dmg media, representing some of Britain's most popular media brands; Daily Mail, The Mail on Sunday, MailOnline, Metro and Metro.co.uk and now the i and inews.co.uk Reaching 1 in 5 UK adults every single day and over 70% of the population every month across all of our titles, we have the largest printed scale and most engaged websites in the UK. Our brands communicate to unique audiences from 16 to 75+ - offering an unrivalled marketplace for brands to advertise. The Mail Metro team provides one single point of contact across print, digital and more, allowing agencies and advertisers easy access to the millions of consumers who engage with us daily. Each department is equipped to support seamless cross-platform delivery across all brands. Job Introduction Commerce is an increasingly important growth revenue stream across the MailMetroMedia (MMM) portfolio. As such, we are looking for a Senior Product Manager who will be responsible for ideation, evaluation, and delivery of our developing product suite for new commerce revenue streams. The focus of this role will be to manage new and existing product development, working with commercial, editorial and developments teams to ensure we maintain MailMetroMedia reputation of being an innovative industry leader when it comes to evolving our affiliates product book and commerce content. Main Responsibilities Commerce Product Suite Development Develop and implement product-based solutions to strategies to increase the revenue opportunities across the Mail Metro Media Commerce portfolio Oversee commerce product optimisation and development across owned and operated platforms (desktop, mobile, Android App, iOS App) and emerging offsite platforms (social, e.g., TikTok, YouTube, Apple News, podcasts, MSN, and others) Analyse and advance commercial models to enhance value and increase competition from all commerce solutions and how this fits into our wider onsite/platform ecosystem Internal liaison between Dev, Commerce Sales and Commerce Editorial, for all product development Liaise directly with development team to manage the product life cycle from ideation to execution Consistently assessing the prioritisation of all product work streams in line with revenue expectations and regularly communicate to key stakeholders on any performance, changes and any impact to the business Act as the spokesperson for product development both internally and externally and ensure close connections with other product stakeholders to define a future-facing strategy across all commercial mechanics Additional Responsibilities Evaluate, report on, and optimize existing product suite for commerce With our wider commercial analysts, track and estimate the incremental revenue growth from product development Make data-driven decisions on sunsetting products that do not meet performance expectations Stakeholder Collaboration: Ensure alignment of commerce product development with overall business objectives and strategies Person Specification Market Knowledge: A solid understanding of commerce and affiliates marketing Expertise in Product: A proven track record in developing new commerce products to meet the expectations and future requirements of the market. A minimum 3 years' experience working within digital product development Strategic Operator: Ability to interoperate through various stakeholders from editorial to commercial and ensure all parties are onboard Innovative Mindset: An appetite to launch first to market solutions and push the boundaries of commercial products and strategies to monetise. Results-Oriented Approach: A focus on measurable outcomes, with expertise driving revenue and monitoring product trends and revenue. Why work for Mail Metro Media Be part of the biggest media organisation in UK Work in a fast paced, vibrant environment where the core values of entrepreneurialism, purpose and excellence resonate in our daily activities Work with a range of creative partners and suppliers Gain an unrivalled opportunity to shape the business and put your own stamp on it Delight our readers with exciting content, and impressive retail and travel experiences Join a distinct culture with a strong sense of family heritage behind it Package Description In return for their energy and ideas we ensure our people are well rewarded. Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan 4x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits . Our Commitment We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
Pricing Practitioner Hybrid Let's make the most of your talent Join us as a Pricing Practitioner within our Pricing & Underwriting Chapter , w hether it's optimisation, trading, retail or risk pricing or even data science, we've got an opportunity for you. About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. What you'll be doing: Working in an agile way means you'll take charge early on , soak up new experiences and most importantly your ideas will shape what we do - making a positive impact on our customers lives. W e'll utilise your skills where they are most needed whilst also giving you to opportunity to build and grow the breadth of your expertise . You'll join one of our various tribes (home, motor, pet, travel etc.) and complete your work day to day within one of our squads focusing on a key area of pricing. Support the delivery of your squad's pricing & underwriting objectives Improve DLG's pricing performance and longer-term capability whilst maintaining pricing & underwriting discipline Use your technical and analytical skills to develop innovative solutions to challenging problems Perform pricing tasks to help your squad achieve it's objectives and support colleagues when needed with their work Engage in the wider Pricing & Underwriting community Take ownership of projects and developing your skillset utilising the tools and network around you We are open to a range of insurance pricing backgrounds and if successful at interview you'll be placed into anyone of our tribes; Motor Manufacturing, Motor Retail, Pet, Travel, Private, Darwin, Rescue or Home. What we are looking for: Previous pricing experience within an insurance pricing role and the ability to work and create in an ever changing environment Knowledge and technical experience within general pricing such as trading, modelling, optimisation etc. Knowledge and/or desire to learn the following software; Radar, Emblem, SAS, SQL, Python Display curiosity and collaboration as well as being an excellent communicator and a good problem solver What we offer: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 29, 2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Director, Transaction Advisory Services - Financial Due Diligence - London, UK page is loaded Director, Transaction Advisory Services - Financial Due Diligence - London, UK Apply locations London, UK time type Full time posted on Posted 30+ Days Ago job requisition id R0638 Business Unit: Financial and Valuation Advisory Industry: TAS - Transaction Advisory Services Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for global M&A transactions under $1 billion, the No. 1 M&A advisor for the past eight consecutive years in the U.S., the No. 1 global restructuring advisor for the past nine consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by Refinitiv. Transaction Advisory Services Houlihan Lokey's Transaction Advisory Services (TAS) team assists private equity and corporate clients by providing cohesive diligence across financial, tax, data analytics, cybersecurity, and technical accounting. Leveraging data-based insights, strong technical knowledge and industry experience, the TAS team supports clients in M&A, strategic transformations and capital markets endeavors. Drawing on Houlihan Lokey's market leadership in middle-market M&A transactions, our deals experts provide candid, unbiased, and rigorous support on matters most impacting deal value, and assist investors in identifying and evaluating key value drivers and risk factors. Job Purpose: Our TAS - Financial Due Diligence practice is growing rapidly and seeking a Director to spearhead our growth in the UK. As a senior professional in the group, you will be teamed with a highly talented and dedicated group of M&A financial and tax due diligence professionals on an investment banking platform. Houlihan Lokey is the only investment bank that has a dedicated TAS practice which provides our team with greater industry insights and knowledge on current market dynamics as we partner and collaborate with the broader corporate finance and capital markets businesses. You will develop and extend your financial, business development, and interpersonal skills as you perform M&A financial due diligence related to the purchase and sale of private and public companies while greatly increasing your professional network. The environment at Houlihan Lokey is collaborative and entrepreneurial. The ideal candidate should be motivated, creative, commercially driven, and possess strong skills in overall project management, leading, managing, developing people, and business development. Candidates must have a strong knowledge and prior experience in M&A financial due diligence. We team closely with our corporate finance and restructuring colleagues across all our industry platforms, on a variety of projects and accounts. Responsibilities: Develop a go-to-market approach, build an experienced execution team and develop trusted relationships with clients and other HL business leaders Lead business development initiatives and events for both existing firm accounts as well as targeted new accounts and network with prospects to build revenue producing relationships Spearhead internal and external practice development efforts and overall account management for the UK and European markets Assist in leading various firm-level strategic growth and operational initiatives with senior members of the firm Operate as the lead officer on various multi-discipline client accounts Serve as the lead professional on engagements-serving as a principal contact with client personnel, managing client deliverables, and overseeing engagement colleagues Lead client and diligence meetings with senior sponsor and C-suite professionals, draft and review tailored due diligence reports specific to key issues such as normalized earnings, achievability of management's budget, indebtedness considerations, and working capital analysis Direct the efforts of Senior Vice Presidents, Vice Presidents, Associates and Financial Analysts, providing guidance with an apprenticeship approach and serving as a career mentor responsible for development of the team Collaborate closely with corporate finance, capital markets, valuation, and financial restructuring colleagues and drive cross-firm execution and selling efforts Basic Qualifications: The ideal candidate will be highly motivated with an exceptional work ethic, and have a demonstrated track record of client development (private equity client experience preferred) 12+ years of professional experience, including extensive financial due diligence experience at a Big 4 firm Undergraduate degree from an accredited institution Qualified Chartered Accountant or similar designation Representative domestic and cross-border deal and client history on private and public transactions and capital markets activities. Significant experience with VDD engagements Preferred Qualifications: Demonstrated client account management abilities Demonstrated direct impact to revenue growth at clients Mastery of IFRS and UK GAAP including transaction related issues Exceptional analytical abilities Exceptional verbal and written communication skills and project management skills Strong command of Microsoft Excel, PowerPoint and common database systems. Experience with data analytics tools (Alteryx, Tableau, etc.) preferred Ability and desired willingness to travel Ability to manage multiple assignments simultaneously Strong sector experience in one of the following sectors: Business Services; Consumer, Foods & Retail; Financial Services, TECH or Real Estate We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. Similar Jobs (2) Director, Transaction Advisory Services - Accounting and Financial Reporting - London, UK locations London, UK time type Full time posted on Posted 30+ Days Ago Director, Transaction Advisory Services - M&A Tax - London, UK locations London, UK time type Full time posted on Posted 30+ Days Ago Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions, the No. 1 M&A advisor for the past nine consecutive years in the U.S., the No. 1 global restructuring advisor for the past ten consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG (formerly Refinitiv).
Apr 29, 2024
Full time
Director, Transaction Advisory Services - Financial Due Diligence - London, UK page is loaded Director, Transaction Advisory Services - Financial Due Diligence - London, UK Apply locations London, UK time type Full time posted on Posted 30+ Days Ago job requisition id R0638 Business Unit: Financial and Valuation Advisory Industry: TAS - Transaction Advisory Services Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for global M&A transactions under $1 billion, the No. 1 M&A advisor for the past eight consecutive years in the U.S., the No. 1 global restructuring advisor for the past nine consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by Refinitiv. Transaction Advisory Services Houlihan Lokey's Transaction Advisory Services (TAS) team assists private equity and corporate clients by providing cohesive diligence across financial, tax, data analytics, cybersecurity, and technical accounting. Leveraging data-based insights, strong technical knowledge and industry experience, the TAS team supports clients in M&A, strategic transformations and capital markets endeavors. Drawing on Houlihan Lokey's market leadership in middle-market M&A transactions, our deals experts provide candid, unbiased, and rigorous support on matters most impacting deal value, and assist investors in identifying and evaluating key value drivers and risk factors. Job Purpose: Our TAS - Financial Due Diligence practice is growing rapidly and seeking a Director to spearhead our growth in the UK. As a senior professional in the group, you will be teamed with a highly talented and dedicated group of M&A financial and tax due diligence professionals on an investment banking platform. Houlihan Lokey is the only investment bank that has a dedicated TAS practice which provides our team with greater industry insights and knowledge on current market dynamics as we partner and collaborate with the broader corporate finance and capital markets businesses. You will develop and extend your financial, business development, and interpersonal skills as you perform M&A financial due diligence related to the purchase and sale of private and public companies while greatly increasing your professional network. The environment at Houlihan Lokey is collaborative and entrepreneurial. The ideal candidate should be motivated, creative, commercially driven, and possess strong skills in overall project management, leading, managing, developing people, and business development. Candidates must have a strong knowledge and prior experience in M&A financial due diligence. We team closely with our corporate finance and restructuring colleagues across all our industry platforms, on a variety of projects and accounts. Responsibilities: Develop a go-to-market approach, build an experienced execution team and develop trusted relationships with clients and other HL business leaders Lead business development initiatives and events for both existing firm accounts as well as targeted new accounts and network with prospects to build revenue producing relationships Spearhead internal and external practice development efforts and overall account management for the UK and European markets Assist in leading various firm-level strategic growth and operational initiatives with senior members of the firm Operate as the lead officer on various multi-discipline client accounts Serve as the lead professional on engagements-serving as a principal contact with client personnel, managing client deliverables, and overseeing engagement colleagues Lead client and diligence meetings with senior sponsor and C-suite professionals, draft and review tailored due diligence reports specific to key issues such as normalized earnings, achievability of management's budget, indebtedness considerations, and working capital analysis Direct the efforts of Senior Vice Presidents, Vice Presidents, Associates and Financial Analysts, providing guidance with an apprenticeship approach and serving as a career mentor responsible for development of the team Collaborate closely with corporate finance, capital markets, valuation, and financial restructuring colleagues and drive cross-firm execution and selling efforts Basic Qualifications: The ideal candidate will be highly motivated with an exceptional work ethic, and have a demonstrated track record of client development (private equity client experience preferred) 12+ years of professional experience, including extensive financial due diligence experience at a Big 4 firm Undergraduate degree from an accredited institution Qualified Chartered Accountant or similar designation Representative domestic and cross-border deal and client history on private and public transactions and capital markets activities. Significant experience with VDD engagements Preferred Qualifications: Demonstrated client account management abilities Demonstrated direct impact to revenue growth at clients Mastery of IFRS and UK GAAP including transaction related issues Exceptional analytical abilities Exceptional verbal and written communication skills and project management skills Strong command of Microsoft Excel, PowerPoint and common database systems. Experience with data analytics tools (Alteryx, Tableau, etc.) preferred Ability and desired willingness to travel Ability to manage multiple assignments simultaneously Strong sector experience in one of the following sectors: Business Services; Consumer, Foods & Retail; Financial Services, TECH or Real Estate We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. Similar Jobs (2) Director, Transaction Advisory Services - Accounting and Financial Reporting - London, UK locations London, UK time type Full time posted on Posted 30+ Days Ago Director, Transaction Advisory Services - M&A Tax - London, UK locations London, UK time type Full time posted on Posted 30+ Days Ago Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions, the No. 1 M&A advisor for the past nine consecutive years in the U.S., the No. 1 global restructuring advisor for the past ten consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG (formerly Refinitiv).
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo: Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The Role: You'll be a key member of our Plus & Money platform pillar, specifically working within the Payments and Lending team, responsible for enhancing our product features to support user financial health by leveraging data science and machine learning to refine and advance Cleo's product offerings. Responsibilities: Drive DS/ML Enablement and Innovation: Work on the enablement side of DS payments and lending, developing new commercially focused models and taking them from an idea, to production and generating value. Optimise Existing Models: Take ownership of critical existing models that currently drive our risk assessment and payments decisioning, optimising them to deliver their full potential. Infrastructure Development: Drive initiatives to improve Cleo's modelling infrastructure to enable their seamless use across the company, owning metrics like model latency, quality and robustness. Collaborate Across Functions: Work collaboratively with other squads to enhance product capabilities by scaling the use of commercial models and identifying new modelling applications What We're Looking For: Experience in Product Management: 3+ years in product management, focusing on consumer product growth and optimization, with a background in leveraging data analytics and user insights for product development. Data Science and Machine Learning: Strong understanding of DS/ML problems and solutions, passionate about leveraging these skills to drive growth, optimize product offerings, and enhance financial well-being. Hands-On Collaboration: Enjoy working closely with a cross-functional team, including analysts, designers, marketers, and engineers. Strategic Involvement: Actively involve your product squad in strategic planning and decision-making processes. Why This Role Is Exciting: Impactful Work: Drive significant improvements in financial health for users through innovative data science and machine learning projects. Cross-Functional Influence: Shape the future of Cleo's product offerings by working with cross-functional teams in implementing data-driven decisions. How long will the process take? Step 1: Call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo Step 2: 45-60 minutes with another of our ML focused Product Managers Step 3: Live product task interview, to be presented to one of our Product Managers and Data Scientists Step 4: 45 minutes each with two cross-functional peers from Engineering, Design or Analytics What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: This role is level PM4. Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you! Other benefits; 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) Check out our new benefits package here: 6% employer-matched pension in the UK Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact.
Apr 27, 2024
Full time
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo: Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The Role: You'll be a key member of our Plus & Money platform pillar, specifically working within the Payments and Lending team, responsible for enhancing our product features to support user financial health by leveraging data science and machine learning to refine and advance Cleo's product offerings. Responsibilities: Drive DS/ML Enablement and Innovation: Work on the enablement side of DS payments and lending, developing new commercially focused models and taking them from an idea, to production and generating value. Optimise Existing Models: Take ownership of critical existing models that currently drive our risk assessment and payments decisioning, optimising them to deliver their full potential. Infrastructure Development: Drive initiatives to improve Cleo's modelling infrastructure to enable their seamless use across the company, owning metrics like model latency, quality and robustness. Collaborate Across Functions: Work collaboratively with other squads to enhance product capabilities by scaling the use of commercial models and identifying new modelling applications What We're Looking For: Experience in Product Management: 3+ years in product management, focusing on consumer product growth and optimization, with a background in leveraging data analytics and user insights for product development. Data Science and Machine Learning: Strong understanding of DS/ML problems and solutions, passionate about leveraging these skills to drive growth, optimize product offerings, and enhance financial well-being. Hands-On Collaboration: Enjoy working closely with a cross-functional team, including analysts, designers, marketers, and engineers. Strategic Involvement: Actively involve your product squad in strategic planning and decision-making processes. Why This Role Is Exciting: Impactful Work: Drive significant improvements in financial health for users through innovative data science and machine learning projects. Cross-Functional Influence: Shape the future of Cleo's product offerings by working with cross-functional teams in implementing data-driven decisions. How long will the process take? Step 1: Call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo Step 2: 45-60 minutes with another of our ML focused Product Managers Step 3: Live product task interview, to be presented to one of our Product Managers and Data Scientists Step 4: 45 minutes each with two cross-functional peers from Engineering, Design or Analytics What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: This role is level PM4. Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you! Other benefits; 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) Check out our new benefits package here: 6% employer-matched pension in the UK Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 26, 2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Business Unit: Customer Experience, Customer Transformation & Operations Salary range: £44,000 - £60,000 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in leading a team of planners in the production of accurate Strategic and Capacity forecasting of demand across the Operations function. You will be responsible for leading a team to create accurate front and back-office forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of planning models and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll also play a significant role in leading the team to help the business deliver against their Commercial plans, Customer service requirements, and cost ambitions. What you'll be doing Lead an effective, efficient, and motivated team of Planning Analysts. Support, coach and develop colleagues to ensure planning models, methodology and practices are relevant, accurate and effective. Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key consumer risks and opportunities. Conduct impact assessments on new campaigns, initiatives and products and provide advice on business change/projects. Translate planned activities into a demand forecast. Support relevant change projects as and when required, keeping in mind banking risk factors that could affect the business. Chair meetings with key stakeholders to provide insightful commentary and recommendations to optimise resource by providing planned vs actual analysis to improve planning accuracy. Play a pivotal part in the Planning cycle, by working effectively with Scheduling, Real Time and Insight teams. Collaborate with senior management across CT&O and the wider business including Strategy, Risk, Marketing, Finance, Commercial, and GBI. Liaise with 3rd party suppliers to ensure Resource planning owned systems are in working order, provide PIR analysis to quantify the impacts of any outages on the business. Managing and controlling risks identified as part of the Risk management framework. We need you to have Proven expertise in successfully leading, mentoring and developing a team of planning analysts. Knowledge of relevant Microsoft software, including Teams, Excel, PowerPoint, and Word. Strong experience using work force planning tools to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business to optimise resources. Excellent oral and written communication and presentation skills, with the ability to convey complex messages and ideas to audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. An understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational landscape. Solid background in effectively navigating a high-energy environment with rapid changes and demanding timelines. Skilled in stepping into the role of the senior planning manager as needed. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Recognised Planning qualifications. Advanced Excel skills and knowledge of planning methodologies, forecasting techniques and performance metrics. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 24 Apr 2024 GMT Daylight Time Applications close: 08 May 2024 GMT Daylight Time
Apr 26, 2024
Full time
Business Unit: Customer Experience, Customer Transformation & Operations Salary range: £44,000 - £60,000 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow) Don't settle for dull. Live a life more Virgin. Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations - Resource Planning team, primarily specialising in leading a team of planners in the production of accurate Strategic and Capacity forecasting of demand across the Operations function. You will be responsible for leading a team to create accurate front and back-office forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! You'll focus on a variety of planning models and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll also play a significant role in leading the team to help the business deliver against their Commercial plans, Customer service requirements, and cost ambitions. What you'll be doing Lead an effective, efficient, and motivated team of Planning Analysts. Support, coach and develop colleagues to ensure planning models, methodology and practices are relevant, accurate and effective. Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key consumer risks and opportunities. Conduct impact assessments on new campaigns, initiatives and products and provide advice on business change/projects. Translate planned activities into a demand forecast. Support relevant change projects as and when required, keeping in mind banking risk factors that could affect the business. Chair meetings with key stakeholders to provide insightful commentary and recommendations to optimise resource by providing planned vs actual analysis to improve planning accuracy. Play a pivotal part in the Planning cycle, by working effectively with Scheduling, Real Time and Insight teams. Collaborate with senior management across CT&O and the wider business including Strategy, Risk, Marketing, Finance, Commercial, and GBI. Liaise with 3rd party suppliers to ensure Resource planning owned systems are in working order, provide PIR analysis to quantify the impacts of any outages on the business. Managing and controlling risks identified as part of the Risk management framework. We need you to have Proven expertise in successfully leading, mentoring and developing a team of planning analysts. Knowledge of relevant Microsoft software, including Teams, Excel, PowerPoint, and Word. Strong experience using work force planning tools to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business to optimise resources. Excellent oral and written communication and presentation skills, with the ability to convey complex messages and ideas to audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business. An understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational landscape. Solid background in effectively navigating a high-energy environment with rapid changes and demanding timelines. Skilled in stepping into the role of the senior planning manager as needed. We'd like you to have Working experience of Workforce management tools and analytical tools to develop future forecasts. Recognised Planning qualifications. Advanced Excel skills and knowledge of planning methodologies, forecasting techniques and performance metrics. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 24 Apr 2024 GMT Daylight Time Applications close: 08 May 2024 GMT Daylight Time
We're now looking for a Junior Product Analyst to join our AJ Bell D2C team in supporting the development and delivery of new functionality / features to the website and apps. Working in the product team they will help create and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Ensure new products and changes to the website and mobile apps are in line with business requirements through thorough testing before launch Be a product expert by working with impacted teams, including customer facing and marketing teams, to ensure they are supported with upcoming changes Champion customer insight by investigating and respond to feedback raised by customers, through a variety of mediums such as surveys and reviews Investigate feedback raised by internal business teams Responding to mobile app reviews in a timely manner, investigating bugs when required Supporting the Product Development Manager managing the backlog of prioritised work, identifying bugs Support the Product Development Manager writing small change user stories to improve customer experience Ensure all product change is compliant and has been reviewed by Compliance and Technical teams where relevant Amending communications sent to customers through automated systems when required Working with marketing teams as required supporting content on landing pages and FAQs in line with product development teams Supporting and enabling the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty Supporting customer services team on new product launches including producing training guides Managing customer facing messages/alerts on the app and web Perform other tasks as agreed with Product Development Manager or Senior Product Development Manager Competence, Knowledge and Skills: Educated to degree level or equivalent Awareness of financial services products Excellent written communication skills Problem solving and analytical skills Attention to detail Team player Willingness to learn Microsoft Office including Work, Excel, Outlook and Powerpoint Experience working in and/or knowledge of the financial services industry (SIPPs, ISAs, Investment accounts) would be advantageous Understanding of the software development cycle would be advantageous Knowledge of Agile practices would be advantageous About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Headquartered in Manchester with offices in central London and Bristol, we now have over 1200 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. What we offer: Competitive starting salary Generous holiday allowance of 27 days, increasing up to 30 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Free gym Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Apr 26, 2024
Full time
We're now looking for a Junior Product Analyst to join our AJ Bell D2C team in supporting the development and delivery of new functionality / features to the website and apps. Working in the product team they will help create and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Ensure new products and changes to the website and mobile apps are in line with business requirements through thorough testing before launch Be a product expert by working with impacted teams, including customer facing and marketing teams, to ensure they are supported with upcoming changes Champion customer insight by investigating and respond to feedback raised by customers, through a variety of mediums such as surveys and reviews Investigate feedback raised by internal business teams Responding to mobile app reviews in a timely manner, investigating bugs when required Supporting the Product Development Manager managing the backlog of prioritised work, identifying bugs Support the Product Development Manager writing small change user stories to improve customer experience Ensure all product change is compliant and has been reviewed by Compliance and Technical teams where relevant Amending communications sent to customers through automated systems when required Working with marketing teams as required supporting content on landing pages and FAQs in line with product development teams Supporting and enabling the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty Supporting customer services team on new product launches including producing training guides Managing customer facing messages/alerts on the app and web Perform other tasks as agreed with Product Development Manager or Senior Product Development Manager Competence, Knowledge and Skills: Educated to degree level or equivalent Awareness of financial services products Excellent written communication skills Problem solving and analytical skills Attention to detail Team player Willingness to learn Microsoft Office including Work, Excel, Outlook and Powerpoint Experience working in and/or knowledge of the financial services industry (SIPPs, ISAs, Investment accounts) would be advantageous Understanding of the software development cycle would be advantageous Knowledge of Agile practices would be advantageous About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Headquartered in Manchester with offices in central London and Bristol, we now have over 1200 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. What we offer: Competitive starting salary Generous holiday allowance of 27 days, increasing up to 30 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Free gym Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Business Analyst - Pensions Product Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Standard Snr BA experience plus deep Pensions Products experience i.e. not pension systems. Experience of Pensions Products charging protocols, processes, regulations. Good knowledge on how UK pension works - especially the charging mechanism. Experience in the Heritage Pension Products (sold 20+ years ago). Highly experienced in dealing with multiple pension products and platforms. Previous experience working with large UK pension providers. Experienced in delivering large scale (multi-million) change delivery projects in Life and Pensions sector. Regulatory change experience highly required. Highly numerical as this project will be looking at charges and charging mechanism. Experience in Consumer Duty "Price and Value" pillar. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 26, 2024
Full time
Business Analyst - Pensions Product Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Standard Snr BA experience plus deep Pensions Products experience i.e. not pension systems. Experience of Pensions Products charging protocols, processes, regulations. Good knowledge on how UK pension works - especially the charging mechanism. Experience in the Heritage Pension Products (sold 20+ years ago). Highly experienced in dealing with multiple pension products and platforms. Previous experience working with large UK pension providers. Experienced in delivering large scale (multi-million) change delivery projects in Life and Pensions sector. Regulatory change experience highly required. Highly numerical as this project will be looking at charges and charging mechanism. Experience in Consumer Duty "Price and Value" pillar. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Apr 25, 2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Business Analyst (12 Month Contract) London Up to 400 Per Day (DOE) Our client is a rapidly growing independent organisation. They actively drive market efficiency, empowering energy organisations to excel, thereby enriching the consumer experience. They are seeking a Business Analyst, preferably with experience in the energy industry but not limited to. The role entails conducting comprehensive analysis of business process and identifying areas of experience. Key Responsibilities: Conduct detailed analysis of energy sector processes to identify inefficiencies and opportunities for improvement. Collaborate with stakeholders to gather and document business requirements, ensuring UX considerations are addressed. Design comprehensive solutions and specifications aligned with sector needs. Utilise user research methods to understand energy user needs and preferences. Work with cross-functional teams to ensure alignment and effective communication. Perform User Acceptance Testing to validate solutions. Key Skills & Experience: Proficient in retail energy sector knowledge and regulations. Familiarity with energy industry standards and practices. Extensive experience in business analysis across project lifecycle stages. Effective communication and collaboration skills with stakeholders. Knowledge and experience with Agile methodologies. Demonstrated passion for innovation and enhancing user experience. About Cast UK Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
Apr 25, 2024
Contractor
Business Analyst (12 Month Contract) London Up to 400 Per Day (DOE) Our client is a rapidly growing independent organisation. They actively drive market efficiency, empowering energy organisations to excel, thereby enriching the consumer experience. They are seeking a Business Analyst, preferably with experience in the energy industry but not limited to. The role entails conducting comprehensive analysis of business process and identifying areas of experience. Key Responsibilities: Conduct detailed analysis of energy sector processes to identify inefficiencies and opportunities for improvement. Collaborate with stakeholders to gather and document business requirements, ensuring UX considerations are addressed. Design comprehensive solutions and specifications aligned with sector needs. Utilise user research methods to understand energy user needs and preferences. Work with cross-functional teams to ensure alignment and effective communication. Perform User Acceptance Testing to validate solutions. Key Skills & Experience: Proficient in retail energy sector knowledge and regulations. Familiarity with energy industry standards and practices. Extensive experience in business analysis across project lifecycle stages. Effective communication and collaboration skills with stakeholders. Knowledge and experience with Agile methodologies. Demonstrated passion for innovation and enhancing user experience. About Cast UK Cast UK is a leading recruitment consultancy, specialising in professional-level talent in Procurement, Supply Chain & Operations, Buying & Merchandising, Logistics & Transport, HR and Sales. Each member of our team has extensive experience in their recruiting sector, going the extra mile for clients and candidates alike. Wherever you are in the Supply Chain, we supply the talent. For a complete list of all of our current vacancies, please visit (url removed)
Portfolio are proud to be working with our client, a well-established Insurance provider who offer legal expenses insurance to small and medium sized businesses. They have provided over 30 years' support, underwriting legal expenses risk for UK SMEs through the Peninsula Group. In 2021, they took the exciting decision to share their expertise with the wider Insurance market. As specialists in commercial liability insurance and legal expenses protection, they are committed to raising standards in the industry and providing flexible, market-leading products, services and advice to their expanding portfolio of coverholders. We are looking for a compliance analyst to support the senior team in ensuring the compliance framework is being followed. If you have worked in compliance in an FCA Regulated industry, preferably insurance, have offered compliance advice, given updates on legislation changes, and created regulatory reports, please apply today and we'll be in touch! Overall Responsibilities The purpose of this role is to support the delivery of an effective compliance framework across the company. The role holder will help to ensure that the company's compliance framework is robust and will support the business in ensuring that regulatory requirements are assessed and understood by employees; policies are developed to meet regulatory requirements; and compliance within the business is regularly monitored and evaluated. Key Roles & Responsibilities Horizon Scanning Continually monitor and assess new and emerging trends in legislation, regulations, guidance and updates from various sources to understand the impact these changes may have on the business. To regularly report on expected changes and provide feedback and support to the business on the implication of these changes. To support the wider business with any changes in operating procedures or practice which are required as a result of changes in legislation, regulations, guidance and updates. Compliance Advice Working with and supporting the Compliance Officer to provide accurate and timely advice and support to the business on compliance matters. Compliance Monitoring Working with and supporting the Compliance Officer to conduct compliance monitoring in line with the Compliance Monitoring Plan. Working with and supporting the Compliance Officer in the delivery of our Third-Party Audit plan through conducting audits with our partners. To support the conduct of thematic compliance monitoring and reporting as directed by the Chief Risk Officer and/or the Risk Committee. Regulatory Reporting Working with and supporting the Risk & Compliance Manager with Consumer Duty monitoring through the collection and analysis of Management Information gathered from our partners. Ensuring that up to date and meaningful Management Information to the business on compliance related matters. Ad-hoc To undertake any ad-hoc duties as necessary, such as data inputting, collating information, and producing reports. To establish and maintain effective working relationships across the Risk & Compliance team and across the business as a whole. Qualifications & Experience Professional qualification (such as CII), minimum part-qualified or working towards. Experience (at least 2 years) working within an Insurance Risk and Compliance function. The ideal candidate will be naturally inquisitive and analytical, with excellent attention to detail. Ability to prioritise workload effectively. Excellent presentation skills. Self-motivated and organised. A flexible approach with the ability to work under the pressure of deadlines. Excellent knowledge of Microsoft applications including Word, Excel and PowerPoint. Excellent written and verbal communication skills. INDMANJ
Apr 25, 2024
Full time
Portfolio are proud to be working with our client, a well-established Insurance provider who offer legal expenses insurance to small and medium sized businesses. They have provided over 30 years' support, underwriting legal expenses risk for UK SMEs through the Peninsula Group. In 2021, they took the exciting decision to share their expertise with the wider Insurance market. As specialists in commercial liability insurance and legal expenses protection, they are committed to raising standards in the industry and providing flexible, market-leading products, services and advice to their expanding portfolio of coverholders. We are looking for a compliance analyst to support the senior team in ensuring the compliance framework is being followed. If you have worked in compliance in an FCA Regulated industry, preferably insurance, have offered compliance advice, given updates on legislation changes, and created regulatory reports, please apply today and we'll be in touch! Overall Responsibilities The purpose of this role is to support the delivery of an effective compliance framework across the company. The role holder will help to ensure that the company's compliance framework is robust and will support the business in ensuring that regulatory requirements are assessed and understood by employees; policies are developed to meet regulatory requirements; and compliance within the business is regularly monitored and evaluated. Key Roles & Responsibilities Horizon Scanning Continually monitor and assess new and emerging trends in legislation, regulations, guidance and updates from various sources to understand the impact these changes may have on the business. To regularly report on expected changes and provide feedback and support to the business on the implication of these changes. To support the wider business with any changes in operating procedures or practice which are required as a result of changes in legislation, regulations, guidance and updates. Compliance Advice Working with and supporting the Compliance Officer to provide accurate and timely advice and support to the business on compliance matters. Compliance Monitoring Working with and supporting the Compliance Officer to conduct compliance monitoring in line with the Compliance Monitoring Plan. Working with and supporting the Compliance Officer in the delivery of our Third-Party Audit plan through conducting audits with our partners. To support the conduct of thematic compliance monitoring and reporting as directed by the Chief Risk Officer and/or the Risk Committee. Regulatory Reporting Working with and supporting the Risk & Compliance Manager with Consumer Duty monitoring through the collection and analysis of Management Information gathered from our partners. Ensuring that up to date and meaningful Management Information to the business on compliance related matters. Ad-hoc To undertake any ad-hoc duties as necessary, such as data inputting, collating information, and producing reports. To establish and maintain effective working relationships across the Risk & Compliance team and across the business as a whole. Qualifications & Experience Professional qualification (such as CII), minimum part-qualified or working towards. Experience (at least 2 years) working within an Insurance Risk and Compliance function. The ideal candidate will be naturally inquisitive and analytical, with excellent attention to detail. Ability to prioritise workload effectively. Excellent presentation skills. Self-motivated and organised. A flexible approach with the ability to work under the pressure of deadlines. Excellent knowledge of Microsoft applications including Word, Excel and PowerPoint. Excellent written and verbal communication skills. INDMANJ