Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
May 19, 2024
Full time
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
Principal Designer/CDM Advisor £35,000 to £45,000 My Client are a multidiscipline practice of professional and construction consultants. The successful candidate will have the relevant experience to be able to undertake the Principal Designer/CDM Advisor role. You will plan, manage, monitor, and coordinate health and safety in the pre-construction phase taking account of relevant information (such as click apply for full job details
May 19, 2024
Full time
Principal Designer/CDM Advisor £35,000 to £45,000 My Client are a multidiscipline practice of professional and construction consultants. The successful candidate will have the relevant experience to be able to undertake the Principal Designer/CDM Advisor role. You will plan, manage, monitor, and coordinate health and safety in the pre-construction phase taking account of relevant information (such as click apply for full job details
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor. Based in Sheffield, this role can be either full or part-time. Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution. The primary objective of the role is to Negotiate best possible solutions for Customers on all accounts following internal processes and procedures, working in accordance with all regulatory requirements. Core Responsibilities: Effectively manage allocated caseload to ensure all accounts are actioned in a timely manner. Review customer accounts to determine and propose the best possible Resolution. Contact customers via telephone / letter to negotiate on accounts. Negotiate with customers to ensure solutions are affordable, signposting to sources of free debt advice where necessary and identifying and dealing with vulnerable customers appropriately. Follow up on payment promises to secure ongoing payment arrangements. Update client accounts accurately and concisely. Negotiate settlement terms with debtors or appointed third parties as per client mandate. Provide a shadowing facility to colleagues either new to the business, or new to the Team. Ensure compliance with all relevant legal, regulatory, client and internal policy and procedure requirements. Support the team to meet or exceed set standards by achieving agreed performance objectives and key performance indicators. Work in partnership with other departments internally to meet business objectives. Adhere at all times to the principles of Treating Customers Fairly. Working in line with Company and legislative requirements in Health, Safety & Welfare for both self and others. Skills & Requirements: Essential: Understanding of FCA regulations and DPA principles. A team-worker who must be able to build working relationships and interact with colleagues. MS Office and / or Google experience. Good communication skills. Bright and enthusiastic nature. Ability to demonstrate a professional approach to all circumstances. Good organisational and administrative skills with a proven ability to prioritise tasks. Adaptability and flexibility. Desirable: Debt Collection Agency experience. Experience of working on a telephone dialler. To be considered for this position, please apply below.
May 19, 2024
Full time
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor. Based in Sheffield, this role can be either full or part-time. Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution. The primary objective of the role is to Negotiate best possible solutions for Customers on all accounts following internal processes and procedures, working in accordance with all regulatory requirements. Core Responsibilities: Effectively manage allocated caseload to ensure all accounts are actioned in a timely manner. Review customer accounts to determine and propose the best possible Resolution. Contact customers via telephone / letter to negotiate on accounts. Negotiate with customers to ensure solutions are affordable, signposting to sources of free debt advice where necessary and identifying and dealing with vulnerable customers appropriately. Follow up on payment promises to secure ongoing payment arrangements. Update client accounts accurately and concisely. Negotiate settlement terms with debtors or appointed third parties as per client mandate. Provide a shadowing facility to colleagues either new to the business, or new to the Team. Ensure compliance with all relevant legal, regulatory, client and internal policy and procedure requirements. Support the team to meet or exceed set standards by achieving agreed performance objectives and key performance indicators. Work in partnership with other departments internally to meet business objectives. Adhere at all times to the principles of Treating Customers Fairly. Working in line with Company and legislative requirements in Health, Safety & Welfare for both self and others. Skills & Requirements: Essential: Understanding of FCA regulations and DPA principles. A team-worker who must be able to build working relationships and interact with colleagues. MS Office and / or Google experience. Good communication skills. Bright and enthusiastic nature. Ability to demonstrate a professional approach to all circumstances. Good organisational and administrative skills with a proven ability to prioritise tasks. Adaptability and flexibility. Desirable: Debt Collection Agency experience. Experience of working on a telephone dialler. To be considered for this position, please apply below.
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
May 18, 2024
Full time
Join our Safer Estates Team as an Enforcement Officer and help enforce Torus housing policies on Anti-Social Behaviour (ASB), Harassment, Hate Crime, and various tenancy breaches. As a Safer Estates Enforcement Officer, you will manage serious and persistent ASB and tenancy breach cases, stepping in when early intervention measures fail and legal action becomes necessary to uphold tenancy conditions. Your role includes providing case advice, effective case management, and precise evidence gathering to support Neighbourhood Teams. You'll also identify cases that need escalation for legal intervention to protect individuals and communities from the harmful effects of nuisance and ASB. Responsibilities: Work in partnership with internal departments and our key external partners to deliver effective tenancy compliance to our customers that are consistent, professional, and accessible. Proactively manage and respond to cases of anti-social behaviour, including hate crime and domestic abuse. Liaise with, advise, and support Neighbourhood Officers dealing with housing related nuisance and other tenancy breaches to ensure a consistent approach and ensure that case referrals to the team are made in a timely manner. Work collaboratively with colleagues in the preparation and service of legal documents including Notices. Work with Neighbourhood Officers to identify any additional or alternative sources of evidence to use in supporting cases. To advise how to obtain this evidence as quickly as possible and in the most appropriate form. Undertake case work including, but not limited to, interviews, preparing witness statements, liaising with appropriate legal advisors, giving evidence at Court and accurate and timely recording on the ASB case management system. Understand the relevant legislation and legal remedies available to handle difficult and complex cases, working with the team and the Safer Estates Team Leader and/or Service Lead to ensure swift and effective outcomes. Ensure witnesses are provided with appropriate support throughout any investigation. To prepare witnesses for attending and presenting evidence in court, including the provision of transport where necessary. Liaise with and make referrals to other support agencies as necessary to ensure all possible preventative action has been taken. Liaise with and make referrals to mediation service, if appropriate. Assist with developing and maintaining links with the community to ensure that the company approach to anti-social behaviour is understood and reflects community perceptions and expectations. To have knowledge and understanding of the Company's business policies and work to them at all times, including adherence to the Company's Data Protection Policy. To ensure all notes and evidence relating to casework are accurate and up to date on the housing management system. Ensure that H&S policy and procedures are adhered to and embedded to deliver effective and safe services and operations, ensuring that Risk Management and the use of the appropriate kit is embedded into lone working practices. Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authority and Torus Safeguarding policies Skills & Experience: GCSE level education, or equivalent, or demonstrable experience CIH level 3 qualification, or willingness to complete Evidence of implementing strategies, policies, operational plans and managing risk Excellent IT skills Excellent knowledge of industry best practice Excellent knowledge of housing management related IT Systems Up to date knowledge of national agenda and current policy issues in the housing sector and best practise in the field. Extensive knowledge and understanding of the relevant legal frameworks. What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's Join us and thrive in a supportive environment that values your personal and professional growth.
Job description We are looking for a Temporary Sales Advisor to join a British Luxury Brand in their Manchester Selfridges Concession. ESPONSIBILITIES General Store Support At all times present oneself professionally and in line with the brand image and company grooming guidelines Be perceptive of customers' needs, listening and showing enthusiasm for the product and brand. Ensuring your actions help drive the customer experience Be aware of and follow all company procedures in relation to loss prevention and report all suspicious activity, cash or stock losses to the Asset and Profit Protection team and Store Management team Understand and comply with Health and Safety procedures in the store, participating in health and safety and loss prevention training as required Point of Sale Support Prepare points of sale and issue till floats ready for trading Daily execution and completion of cash reports Ensure all credit cards, checks and travellers checks balance and correct discrepancies from past cash reports in a timely manner Follow opening and closing procedures; and ensure all cash drawers are accounted for in safe and are prepared for the following morning. Ensure all customer goods are wrapped and presented in accordance with company guidelines and ensure the highest level of service is delivered Ensure customer loyalty by concluding the sale, quickly and efficiently whilst capturing customer data to ensure future contact, ensuring aftercare promises are kept Sales Floor Support Strive and assist the store in meeting sales targets Be aware of the complaints procedure for customers Be aware of visual merchandising guidelines and assist to re-position displays when required Ensure effective support is in place for the sales floor, locating and bringing products to and from the Stockroom, enabling the sales team to deliver an enhanced brand experience Stockroom Support Assist the Stockroom Associates to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed Assist with the delivery of stock when needed, collecting altered garments for customers and transferring garments to other stores as required Actively participate in all team meetings Embrace digital initiatives and ensure that you are always up to date with company communication both internally and externally including new initiatives and products, promotional activity, brand features in the press, etc. Carry out any additional duties supporting the sales team as directed by the management team Job Type: Temporary contract Expected hours: 40 per week Experience: Retail sales: 2 years (required) Customer service: 2 years (required)
May 18, 2024
Full time
Job description We are looking for a Temporary Sales Advisor to join a British Luxury Brand in their Manchester Selfridges Concession. ESPONSIBILITIES General Store Support At all times present oneself professionally and in line with the brand image and company grooming guidelines Be perceptive of customers' needs, listening and showing enthusiasm for the product and brand. Ensuring your actions help drive the customer experience Be aware of and follow all company procedures in relation to loss prevention and report all suspicious activity, cash or stock losses to the Asset and Profit Protection team and Store Management team Understand and comply with Health and Safety procedures in the store, participating in health and safety and loss prevention training as required Point of Sale Support Prepare points of sale and issue till floats ready for trading Daily execution and completion of cash reports Ensure all credit cards, checks and travellers checks balance and correct discrepancies from past cash reports in a timely manner Follow opening and closing procedures; and ensure all cash drawers are accounted for in safe and are prepared for the following morning. Ensure all customer goods are wrapped and presented in accordance with company guidelines and ensure the highest level of service is delivered Ensure customer loyalty by concluding the sale, quickly and efficiently whilst capturing customer data to ensure future contact, ensuring aftercare promises are kept Sales Floor Support Strive and assist the store in meeting sales targets Be aware of the complaints procedure for customers Be aware of visual merchandising guidelines and assist to re-position displays when required Ensure effective support is in place for the sales floor, locating and bringing products to and from the Stockroom, enabling the sales team to deliver an enhanced brand experience Stockroom Support Assist the Stockroom Associates to maintain the stockroom at all times, ensuring it is kept in an orderly manner and all products are correctly tagged and ticketed Assist with the delivery of stock when needed, collecting altered garments for customers and transferring garments to other stores as required Actively participate in all team meetings Embrace digital initiatives and ensure that you are always up to date with company communication both internally and externally including new initiatives and products, promotional activity, brand features in the press, etc. Carry out any additional duties supporting the sales team as directed by the management team Job Type: Temporary contract Expected hours: 40 per week Experience: Retail sales: 2 years (required) Customer service: 2 years (required)
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets. Meet personal performance targets and Key Performance Indicators Manage a caseload of customers using a variety of coaching strategies, ensuring the are prepared for interviews and job searching Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training) Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments Co-produce effective in-work support plans with participants and employers Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Fully comply with company policies including those for personal data security, safeguarding and health & safety Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Customer focussed with a strong commitment to customer care A strong team player with a positive and flexible approach to work and colleagues Previous Experience of working in a fast paced, target driven environment Previous Experience of delivering services to meet contractual and quality standards Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google Strong communicator - demonstrating an ability to listen, question and build relationships Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers Demonstrable ability to plan and organise workload to meet required targets and deadlines Prior experience of working in a similar role in the Welfare to Work sector is desirable Knowledge of the employability industry is desirable Previous experience of working in a Recruitment Background is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets. Meet personal performance targets and Key Performance Indicators Manage a caseload of customers using a variety of coaching strategies, ensuring the are prepared for interviews and job searching Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training) Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments Co-produce effective in-work support plans with participants and employers Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Fully comply with company policies including those for personal data security, safeguarding and health & safety Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility. Customer focussed with a strong commitment to customer care A strong team player with a positive and flexible approach to work and colleagues Previous Experience of working in a fast paced, target driven environment Previous Experience of delivering services to meet contractual and quality standards Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google Strong communicator - demonstrating an ability to listen, question and build relationships Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers Demonstrable ability to plan and organise workload to meet required targets and deadlines Prior experience of working in a similar role in the Welfare to Work sector is desirable Knowledge of the employability industry is desirable Previous experience of working in a Recruitment Background is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Bracken Recruitment are currently recruiting an experienced Health & Safety Manager for one of our well-established Clients. This a really exciting opportunity where you will be responsible for a large industrial project in the Suffolk region. Our Client is a well known Main Contractor with a fantastic reputation and an extremely strong order book moving forward. This would suit an ambitious individual with a strong track record of implementing safety procedures within a fast paced environment. Responsibilities: Conduct regular formal site audits and carry out inspections as directed in the Safety Management system Communicate the findings of the audits to Site Management and Senior Management Assist in incident/accident investigation reporting and filing Providing strategic support to the business to improve the overall safety culture. Managing and mentoring a team of Safety Advisors across London. Investigating and analysing incidents and identifying root causes Improving and influencing health and safety aspects of tender development and evaluation. Providing advice to Directors and Project Managers on safety performance and strategy. Visit each new project to assess all that processes are in place Provide up to date training and information to the workforce using appropriate training Communicating and promoting accident prevention and greater safety and health awareness. Supporting for pre-qualification and tendering processes. Candidate Profile: Must have at least 3 years experience in a similar role Experience of managing a team of Safety Advisors The ideal candidate will possess excellent communication and organisational skills and be willing to work as part of a team. Strong report writing skills and the ability to solve problems Please contact Steve Lee on (phone number removed) to discuss in detail.
May 18, 2024
Full time
Bracken Recruitment are currently recruiting an experienced Health & Safety Manager for one of our well-established Clients. This a really exciting opportunity where you will be responsible for a large industrial project in the Suffolk region. Our Client is a well known Main Contractor with a fantastic reputation and an extremely strong order book moving forward. This would suit an ambitious individual with a strong track record of implementing safety procedures within a fast paced environment. Responsibilities: Conduct regular formal site audits and carry out inspections as directed in the Safety Management system Communicate the findings of the audits to Site Management and Senior Management Assist in incident/accident investigation reporting and filing Providing strategic support to the business to improve the overall safety culture. Managing and mentoring a team of Safety Advisors across London. Investigating and analysing incidents and identifying root causes Improving and influencing health and safety aspects of tender development and evaluation. Providing advice to Directors and Project Managers on safety performance and strategy. Visit each new project to assess all that processes are in place Provide up to date training and information to the workforce using appropriate training Communicating and promoting accident prevention and greater safety and health awareness. Supporting for pre-qualification and tendering processes. Candidate Profile: Must have at least 3 years experience in a similar role Experience of managing a team of Safety Advisors The ideal candidate will possess excellent communication and organisational skills and be willing to work as part of a team. Strong report writing skills and the ability to solve problems Please contact Steve Lee on (phone number removed) to discuss in detail.
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £92,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Technical Lead to spearhead our COE service capabilities, guiding on platform enablement and adoption strategy, shaping our platform roadmap, and evaluating and implementing new service component capabilities to create the foundational services upon which projects/squads can develop their solutions. You will work closely with our Microsoft fast-track advisors, 3rd party partners and our platform service teams to safeguard service effectiveness and coordinate evergreen strategy and the introduction of new Power Platform service components and capabilities in line with our wider Microsoft ecosystem controls. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing As custodian of our Power Platform component register and technical service capabilities, you will be responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities. Working collaboratively with COE leadership to develop and implement a platform enablement and adoption strategy for the Power Platform, incorporating evergreen requirements as well as COE approved design patterns. Working with our COE SMEs to build foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, forming an implementation plan to test these ahead of general release. This includes the Microsoft Wave Releases and product specific updates. Providing technical oversight of our platform operations, including capacity management, service management, environment management, user and licensing management and security controls. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect role. Extensive knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform, with a deep understanding of its capabilities and limitations and how to leverage them to meet business requirements. Knowledge and experience in designing, implementing and managing complex Power Platform environment strategies to support coexistence and effective route-to-live, preferably using automated pipeline deployment via Azure DevOps. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Business Unit: Chief Operating Office Salary range: £68,000 - £90,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Senior Solution Designer to lead our COE design advisory and assurance services, guiding colleagues and project teams/squads on Power Platform best practice, design/development standards and alignment to strategic architecture. You will evaluate and approve design proposals, facilitate COE assurance review forums, and represent the COE in formal design boards. You will work closely with our Microsoft fast-track advisors, 3rd party partners, enterprise architecture and solution design community to determine and shape best practices and design standards. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Working directly with our Enterprise Architecture leads to inform strategic architecture for the Power Platform and translate this into design patterns for solution designers across our tribes/projects. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to shape solution ideas and determine approved patterns for the adoption and implementation of Power Platform solutions and services. Reviewing and impact assessing all Power Platform design submissions to ratify compliance with reference architecture and COE approved design patterns, with decision making authority on approval to proceed to build. Working with colleagues and projects/squads to provide SME advice during project initiation and ideation, guiding them on best practice, standards and what to consider as part of the design assurance process. Represent COE in technical governance forums, providing advice, feedback and decisions in relation to adoption and implementation of Power Platform components and services. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Solution Architect or Solution Designer role. Knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform. Extensive knowledge of the capabilities and limitations of the Microsoft Power Platform and how to leverage them to meet business requirements. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
May 18, 2024
Full time
Business Unit: Chief Operating Office Salary range: £68,000 - £90,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Senior Solution Designer to lead our COE design advisory and assurance services, guiding colleagues and project teams/squads on Power Platform best practice, design/development standards and alignment to strategic architecture. You will evaluate and approve design proposals, facilitate COE assurance review forums, and represent the COE in formal design boards. You will work closely with our Microsoft fast-track advisors, 3rd party partners, enterprise architecture and solution design community to determine and shape best practices and design standards. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing Working directly with our Enterprise Architecture leads to inform strategic architecture for the Power Platform and translate this into design patterns for solution designers across our tribes/projects. Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to shape solution ideas and determine approved patterns for the adoption and implementation of Power Platform solutions and services. Reviewing and impact assessing all Power Platform design submissions to ratify compliance with reference architecture and COE approved design patterns, with decision making authority on approval to proceed to build. Working with colleagues and projects/squads to provide SME advice during project initiation and ideation, guiding them on best practice, standards and what to consider as part of the design assurance process. Represent COE in technical governance forums, providing advice, feedback and decisions in relation to adoption and implementation of Power Platform components and services. Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen. Working with the COE team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to-date and in line with latest features and best-practice guidance from Microsoft. Leading and mentoring COE colleagues to support their development and to advance collective skills and capabilities within the COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Solution Architect or Solution Designer role. Knowledge and experience in applying best practices and standards for developing and maintaining secure, scalable, and performant solutions on the Microsoft Power Platform. Extensive knowledge of the capabilities and limitations of the Microsoft Power Platform and how to leverage them to meet business requirements. Knowledge and experience implementing the many integration options and methods for connecting the Microsoft Power Platform with other Microsoft and 3rd party services and data sources, including Microsoft 365 and Azure services. Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential Experience performing in a Centre Of Excellence role, ideally in a Microsoft Power Platform capacity. Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. Microsoft certification: PL-600 (Power Platform Solution Architect), AZ-900 (Azure Fundamentals) Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 16 May 2024 GMT Daylight Time Applications close: 30 May 2024 GMT Daylight Time
Senior Health, Safety & Environmental Advisor Your new company A global heavy engineering company in Co Antrim currently experiencing growth and expansion. The company design and manufactures top quality engineering products and distributes on a global scale. They would be one of the top companies in NI and a very sought-after place to work. Due to the continued success of the business, they have a requirement to expand the H&S team. Your new role As the Senior Health, Safety and Environmental Advisor, you will assist various departmental managers with HSE tasks to ensure company compliance for the site, ensuring managers are proactive and create a positive culture in accordance with the business aims. You will work with various teams to help develop line management capability and the implementation of good people management practices, providing advice and support on complex matters. You will report into the Operations Manager and there is one other H&S person in your team. Hours of work: Choice of 4 longer days or 4.5 days a week. What you'll need to succeed NEBOSH General Cert in Health & Safety or Similar Working knowledge of various Risk Assessments Knowledge of current Legislation in relation to Health, Safety and Environment. What you'll get in return The Company offers Competitive salaries Advancement opportunities Full range of benefits Westfield health care for you and your dependents Contributory pension scheme Life assurance cover Employee stock purchase plan Access to global learning and development programs offering accredited and specialist training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 18, 2024
Full time
Senior Health, Safety & Environmental Advisor Your new company A global heavy engineering company in Co Antrim currently experiencing growth and expansion. The company design and manufactures top quality engineering products and distributes on a global scale. They would be one of the top companies in NI and a very sought-after place to work. Due to the continued success of the business, they have a requirement to expand the H&S team. Your new role As the Senior Health, Safety and Environmental Advisor, you will assist various departmental managers with HSE tasks to ensure company compliance for the site, ensuring managers are proactive and create a positive culture in accordance with the business aims. You will work with various teams to help develop line management capability and the implementation of good people management practices, providing advice and support on complex matters. You will report into the Operations Manager and there is one other H&S person in your team. Hours of work: Choice of 4 longer days or 4.5 days a week. What you'll need to succeed NEBOSH General Cert in Health & Safety or Similar Working knowledge of various Risk Assessments Knowledge of current Legislation in relation to Health, Safety and Environment. What you'll get in return The Company offers Competitive salaries Advancement opportunities Full range of benefits Westfield health care for you and your dependents Contributory pension scheme Life assurance cover Employee stock purchase plan Access to global learning and development programs offering accredited and specialist training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The successful candidate will be expected to manage and deliver projects forming part of the annual programme of remedial works related to Safer Building Department. You will need to co-ordinate and work collaboratively with external specialist services providers including legal, fire engineering, building consultancy and contractors to deliver programmes of remediation works to improve the safety of the homes we own and manage. You will contribute to the implementation and delivery of compliance within the changing legislative and regulatory framework. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. The salary offered for this role is 66,248 - 69,735 dependent on experience. What you'll need to succeed: Successful relationship builder with other stakeholders such as statutory bodies, commissioners and legal advisors An excellent communicator across a wide range of audiences. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field APM (PMQ) qualification desirable At least five years proven track record delivering complex multi tenure schemes or remedial works, on time and budget Excellent communication skills Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Good knowledge of Building Regulations and Building Control. Good understanding of fire safety and passive fire measures. Membership or working towards membership of a professional body, i.e. RICS, MCIOB, APM. To meet our commitment to providing safe, high-quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
May 18, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. The successful candidate will be expected to manage and deliver projects forming part of the annual programme of remedial works related to Safer Building Department. You will need to co-ordinate and work collaboratively with external specialist services providers including legal, fire engineering, building consultancy and contractors to deliver programmes of remediation works to improve the safety of the homes we own and manage. You will contribute to the implementation and delivery of compliance within the changing legislative and regulatory framework. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. The salary offered for this role is 66,248 - 69,735 dependent on experience. What you'll need to succeed: Successful relationship builder with other stakeholders such as statutory bodies, commissioners and legal advisors An excellent communicator across a wide range of audiences. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field APM (PMQ) qualification desirable At least five years proven track record delivering complex multi tenure schemes or remedial works, on time and budget Excellent communication skills Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Good knowledge of Building Regulations and Building Control. Good understanding of fire safety and passive fire measures. Membership or working towards membership of a professional body, i.e. RICS, MCIOB, APM. To meet our commitment to providing safe, high-quality services to our customers we will complete a standard background check with the Disclosure and Barring service, once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
May 18, 2024
Full time
Job Description Our client is currently a 4-vet practice with a 5th vet starting in January. Supported by 2 RVNs, 2 SVN's, and 1 VCA, alongside 6 Client Care Advisors, they strive for excellence in patient care across a wide range of cases and species. With surgery certificate holders and vets working towards certifications, including exotics, they aim to offer the highest standard of care. Their facilities include laparoscopic surgery, endoscopy, dental x-ray, and more, ensuring comprehensive care for their patients. The successful candidate will join a dynamic team, with opportunities to work on a variety of cases and species. They will collaborate closely with clinical and non-clinical teams, providing exceptional patient and customer care. Additionally, they will lead and support the nursing team, ensuring the smooth running of operations. Responsibilities: Work closely with clinical and non-clinical teams to deliver excellent patient and customer care. Provide guidance and support to the nursing team to achieve high levels of patient care. Coordinate with team members to ensure efficient daily operations. Manage bookings and maintain accurate records. Assist veterinarians during surgical procedures and radiography. Greet clients and pets, maintaining a professional and welcoming environment. Comply with all surgery policies and procedures, including health and safety regulations. Requirements: Experienced veterinary nurse with excellent customer service and communication skills. Ability to work effectively in a team and independently. Friendly, down-to-earth, and passionate about animal welfare. Fast learner with a willingness to engage in all aspects of the job. Interest in Clinical Coaching/Supervising and supporting student nurses advantageous. Benefits: Salary from 29,500 to 33,000 (FTE), dependent on experience. CPD allowance and support. Enhanced pension scheme. Paid memberships (RCVS, BVNA, etc.). Enhanced holiday allowance of 6.6 weeks. Extra day off for your birthday. Option for subsidised Private Healthcare. Exclusive company discounts and rewards, including 20% off at Vets4Pets, Pets at Home, and the Groom Room. If you're dedicated, passionate about animal care, and seeking a supportive environment to grow your career, Ou r client encourages you to apply. Is this job not what you were looking for? We have plenty of opportunities for veterinary professionals on our website.
Role: Full Time Sales Advisor / Location: Chiswick / Salary: £25,330 (OTE £27,863) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
May 18, 2024
Full time
Role: Full Time Sales Advisor / Location: Chiswick / Salary: £25,330 (OTE £27,863) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Sustainability Lead Woking, Hybrid Up to 57,000 + Excellent Benefits We are pleased to have been engaged by a market leader in the food procurement industry, to recruit a Sustainability Lead to join their established team. Reporting into the Head of Sustainability, the role will be responsible for supply chain transitions and lead on their Regenerative agriculture and animal welfare strategy. This is an excellent opportunity to make your mark, making a genuine impact and influencing decisions across the business and wider food industry. Responsibilities of the Sustainability Lead will include: Developing and driving wider sustainability strategy, including for regenerative agriculture and animal welfare. Directing this forward across the supply chain, influencing decision making and best practice. Foster collaborative relationships with key internal and external stakeholders and act as main point of contact for the sustainability program Analyse and report on relevant sustainability data, and utilise this to inform decision making and track the impact of sustainability initiatives over time. Work closely with the Procurement team to provide guidance and support on the adoption of new practices The successful Sustainability Lead will have: Demonstrable sustainability experience ideally within FMCG, food, agriculture, logistics or related sectors A passion for animal welfare Ideally qualified to degree level, or equivalent, in an appropriate environmental discipline, and ideally hold a professional membership with a recognised environmental body (IEMA, CIEEM, CIWEM) Excellent communication skills, with proven experience working with a range of stakeholders For more information on this opportunity or to discuss your next career move, contact Katherine Say on (phone number removed) or Job Reference: KS2939. Irwin and Colton are a specialist Environment, Sustainability, Health and Safety recruitment company based in the South East of England, who recruit across the UK. We recruit a variety of roles within Environment and Sustainability, including Environment, Sustainability, and Energy professionals, from Advisors and Managers, through to Director positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed).
May 18, 2024
Full time
Sustainability Lead Woking, Hybrid Up to 57,000 + Excellent Benefits We are pleased to have been engaged by a market leader in the food procurement industry, to recruit a Sustainability Lead to join their established team. Reporting into the Head of Sustainability, the role will be responsible for supply chain transitions and lead on their Regenerative agriculture and animal welfare strategy. This is an excellent opportunity to make your mark, making a genuine impact and influencing decisions across the business and wider food industry. Responsibilities of the Sustainability Lead will include: Developing and driving wider sustainability strategy, including for regenerative agriculture and animal welfare. Directing this forward across the supply chain, influencing decision making and best practice. Foster collaborative relationships with key internal and external stakeholders and act as main point of contact for the sustainability program Analyse and report on relevant sustainability data, and utilise this to inform decision making and track the impact of sustainability initiatives over time. Work closely with the Procurement team to provide guidance and support on the adoption of new practices The successful Sustainability Lead will have: Demonstrable sustainability experience ideally within FMCG, food, agriculture, logistics or related sectors A passion for animal welfare Ideally qualified to degree level, or equivalent, in an appropriate environmental discipline, and ideally hold a professional membership with a recognised environmental body (IEMA, CIEEM, CIWEM) Excellent communication skills, with proven experience working with a range of stakeholders For more information on this opportunity or to discuss your next career move, contact Katherine Say on (phone number removed) or Job Reference: KS2939. Irwin and Colton are a specialist Environment, Sustainability, Health and Safety recruitment company based in the South East of England, who recruit across the UK. We recruit a variety of roles within Environment and Sustainability, including Environment, Sustainability, and Energy professionals, from Advisors and Managers, through to Director positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed).
We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties. This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; An excellent career in a stable, growing business Investment in your training and progression Exclusive perks via membership Permanent role Long Service recognition Bi-Annual bonus scheme Parking available on site Hours: Full time, 40 hours a week 5 days a week max. Monday to Sunday availability desiired (occasional weekend on monthly rota) Usually 8 hour days Earliest start is usually 7.30am, latest finish is 6pm Customer Sales Advisor Duties such as: Promote rentals of storage units and other options available Work to targets to increase revenue within the store Respond to phone and email enquiries Greet customers and provide excellent customer service Ensure all Health and Safety procedures are adhered to Help keep the store clean and tidy Follow company procedures This is a great opportunity as a Customer Sales Advisor in Hemel Hempstead to join a friendly team to develop your career. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant or as an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you!
May 18, 2024
Full time
We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties. This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; An excellent career in a stable, growing business Investment in your training and progression Exclusive perks via membership Permanent role Long Service recognition Bi-Annual bonus scheme Parking available on site Hours: Full time, 40 hours a week 5 days a week max. Monday to Sunday availability desiired (occasional weekend on monthly rota) Usually 8 hour days Earliest start is usually 7.30am, latest finish is 6pm Customer Sales Advisor Duties such as: Promote rentals of storage units and other options available Work to targets to increase revenue within the store Respond to phone and email enquiries Greet customers and provide excellent customer service Ensure all Health and Safety procedures are adhered to Help keep the store clean and tidy Follow company procedures This is a great opportunity as a Customer Sales Advisor in Hemel Hempstead to join a friendly team to develop your career. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant or as an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you!
Alliance Automotive Group UK
Watford, Hertfordshire
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
May 18, 2024
Full time
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates. Alliance Automotive Group are proud to be the home of the NAPA Racing UK British Touring car team. We are currently looking for a Branch Manager to join our team. As Branch Manager your focus will be on maximising sales and achieving targets whilst ensuring first-class service to all our customers. In doing so you will have full autonomy within your branch and support from the local management team. The ideal candidate will already be working in the automotive industry and will have experience as a Branch Manager or will be an experienced Motor Factor Parts Advisor / Assistant Branch Manager looking for progression. Responsibilities will include but not limited to: Achieving branch sales, margin, and targets. Ensuring first-class service to all our customers. Driving the branch team focusing on great customer service and communication whilst achieving sales and Promotional targets. Manage and control branch and running costs. Manage stock control, including stock taking and adjustments. Manage cash handling and control of specific customer accounts. Support the organisation's senior management in implementing and maintaining policies and procedures. Communication to your team, key aims and objectives. Responsibility for the daily running of all aspects of the branch. Responsibility for maintaining health and safety within your depot. To be successful in this role: Ability to manage and motivate a team to achieve objectives. Ability to communicate at all levels. Experience in building and maintaining customer relationships. Experience with using online and windows based cataloguing systems. Ability to lead from the front and create a team environment. Ability to work in a fast-paced environment. Sales focused with a can-do attitude. Ability to multitask and distinguish between "urgent and important" tasks. Knowledge of the local areas and customer base would be a desired. (but not essential). In return we will offer you: An opportunity to join a global brand and market leader. Competitive salary and excellent bonus potential Company Pension Structured career paths and bespoke training A great team environment & friendly approachable management Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits
Tiny Tots Daycare are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.During your apprenticeship you will be required to; To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents. To contribute ideas to planning ensuring children receive high quality of learning and development. To liaise with nursery staff regarding children's specific needs and requirements. To maintain a safe, clean, and healthy environment. To adhere to all Nursery policies and procedures To always meet health and safety and environmental health requirementsYou will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care.Rewards and Benefits : Competitive Salary - up to £ dependent on age and experience Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays. £100 bonus on completion of Level 2 childcare qualification and at least £500 yearly salary increase. £250 bonus on completion of Level 3 childcare qualification and at least £750 yearly salary increase. Annual pay review to ensure competitive salary. Team fun days and award events to thank and celebrate our wonderful teams. Up to £500 bonus for referrals of friends and family for company vacancies, depending on position. Bike to work scheme and one-off contribution of £50 to help you buy a bike for work commute and the remaining amount can be repaid through a salary sacrifice scheme. Lunch provided Uniform provided Progression plans for all staff Up to 5 days paid compassionate leave. Generous childcare fee discount for staff Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed. All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Company website : Skills Required Great communication skillsExcellent organisational skillsAbility to work as part of a teamCreative thinkerPassionate and reliable Qualification Required Knowledge of the statutory framework for the EYFS and regulatory requirements - DesirableOption for skills Bootcamp course to start accelerated apprenticeship at level 3 for the right candidate.Fluent in written and spoken English - EssentialPassionate about learning and developing into a new role - Essential Training Your full role and responsibilities will be set out by your employer. Tiny Tots Daycare will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through Tiny Tots Daycare's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities Passionate about working with childrenAble to use initiativeCalm approachable nature Prospects You will be able to grow with Family First, with future opportunities to develop your career with us. Other Information Please note: We undertake safeguarding checks on all our workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education'. As part of these checks, we require a current Enhanced DBS Disclosure for everyone working our nurseries. If you do not have a valid subscription to the DBS Update Service, we will require you to complete a new DBS application as part of the registration process. Disability & I
May 18, 2024
Full time
Tiny Tots Daycare are delighted to have an opportunity for an Apprentice to join their team. As an Early Years Apprentice you will be trained on the job to give you a true representation of what it is like to work in a day nursery. You will be allocated a buddy who you will work alongside, and you will work towards undertaking the role of a key person. Within the role of Apprentice, you will attend training days with our training provider and the other days will be based at your allocated nursery.During your apprenticeship you will be required to; To assist team members in providing the highest standard of compliance, care and education for children, and effectively manage daily operations of the nursery, including positive partnerships with staff and parents. To contribute ideas to planning ensuring children receive high quality of learning and development. To liaise with nursery staff regarding children's specific needs and requirements. To maintain a safe, clean, and healthy environment. To adhere to all Nursery policies and procedures To always meet health and safety and environmental health requirementsYou will work closely with your buddy to support the development of good practice with regards to inclusion. You will also observe, assess and plan interesting, stimulating, and challenging activities which links to the individual learning, development needs and abilities of the children in your care.Rewards and Benefits : Competitive Salary - up to £ dependent on age and experience Annual leave starts at 24 days on top of a paid birthday day off and public bank holidays. £100 bonus on completion of Level 2 childcare qualification and at least £500 yearly salary increase. £250 bonus on completion of Level 3 childcare qualification and at least £750 yearly salary increase. Annual pay review to ensure competitive salary. Team fun days and award events to thank and celebrate our wonderful teams. Up to £500 bonus for referrals of friends and family for company vacancies, depending on position. Bike to work scheme and one-off contribution of £50 to help you buy a bike for work commute and the remaining amount can be repaid through a salary sacrifice scheme. Lunch provided Uniform provided Progression plans for all staff Up to 5 days paid compassionate leave. Generous childcare fee discount for staff Employee assistance helpline offering confidential counselling and advisory service from qualified and trained experts 24/7, including face to face counselling sessions where needed. All perks are pro-rota for part time staff and subject to successful completion of probationary period. These perks may be subject to further conditions and can be withdrawn or reviewed at the discretion of the company.Company website : Skills Required Great communication skillsExcellent organisational skillsAbility to work as part of a teamCreative thinkerPassionate and reliable Qualification Required Knowledge of the statutory framework for the EYFS and regulatory requirements - DesirableOption for skills Bootcamp course to start accelerated apprenticeship at level 3 for the right candidate.Fluent in written and spoken English - EssentialPassionate about learning and developing into a new role - Essential Training Your full role and responsibilities will be set out by your employer. Tiny Tots Daycare will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through Tiny Tots Daycare's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities Passionate about working with childrenAble to use initiativeCalm approachable nature Prospects You will be able to grow with Family First, with future opportunities to develop your career with us. Other Information Please note: We undertake safeguarding checks on all our workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education'. As part of these checks, we require a current Enhanced DBS Disclosure for everyone working our nurseries. If you do not have a valid subscription to the DBS Update Service, we will require you to complete a new DBS application as part of the registration process. Disability & I