Personal Assistant Leicester, hybrid £28,000-£33,000p.a. Are you an experienced Personal Assistant with skills in managing multiple director's diaries simultaneously? Do you want to work for an innovative and forward thinking business who truly value their employees and are growing year by year? Are you used to working within a fast paced environment supporting at director and executive level? The Company: ER Recruitment are excited to be working with our exceptional client, who are an award-winning firm based in Leicester.They are looking for an outstanding Personal Assistant to support their Senior Leadership Team. The successful candidate will provide confidential and excellent support, be efficient and have the ability to communicate at all levels. Role & Responsibilities of the Personal Assistant: Diary management including booking appointments, arranging travel and preparing itineraries. Minute taking experience. Creating presentations and agendas on behalf of directors. Managing projects and office events. General administration, e.g. filing paper and electronic documents / archiving. Greet and assist clients in person and on the phone. Support Managers in dealing with requests where required. Ensure the confidentiality of all the company's and clients' documentation and information. About You as the Personal Assistant: Proven experience in a PA/EA role supporting 3+ Directors. Excellent attention to detail. Exceptional typing and minute taking skills. A professional, confident and eloquent manner with a smart appearance. Well organised and highly efficient time management skills. Competence in the use of Microsoft Word and Excel plus generic database experience. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.We look forward to hearing from you.
May 02, 2024
Full time
Personal Assistant Leicester, hybrid £28,000-£33,000p.a. Are you an experienced Personal Assistant with skills in managing multiple director's diaries simultaneously? Do you want to work for an innovative and forward thinking business who truly value their employees and are growing year by year? Are you used to working within a fast paced environment supporting at director and executive level? The Company: ER Recruitment are excited to be working with our exceptional client, who are an award-winning firm based in Leicester.They are looking for an outstanding Personal Assistant to support their Senior Leadership Team. The successful candidate will provide confidential and excellent support, be efficient and have the ability to communicate at all levels. Role & Responsibilities of the Personal Assistant: Diary management including booking appointments, arranging travel and preparing itineraries. Minute taking experience. Creating presentations and agendas on behalf of directors. Managing projects and office events. General administration, e.g. filing paper and electronic documents / archiving. Greet and assist clients in person and on the phone. Support Managers in dealing with requests where required. Ensure the confidentiality of all the company's and clients' documentation and information. About You as the Personal Assistant: Proven experience in a PA/EA role supporting 3+ Directors. Excellent attention to detail. Exceptional typing and minute taking skills. A professional, confident and eloquent manner with a smart appearance. Well organised and highly efficient time management skills. Competence in the use of Microsoft Word and Excel plus generic database experience. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.We look forward to hearing from you.
We have an exciting opportunity to work with a very well known university based in Reading Role: Executive Support Officer (Temporary) Pay rate: £14.94 Duration: Initially 4 months but very likely to extend Working pattern: Ideally 4 days per week Job details: Financial support - assisting with the day-to-day financial administration of the School's business including but not limited to: ? Raise requisitions, managing finance enquiries and goods receipting invoices; monitoring of purchasing card or project spend, staff timesheets, fee payment claims, host family payments. ? Raise external sales invoices, set up customer and supplier accounts as required. Monitor the progress and signature of sales agreements and contracts. ? Deal with all journal transfers and queries relating to account codes and project codes within the School. Raise journal transfers to other Schools as required. ? Maintain records for tracking all student fee payments, raise student fees for appropriate programmes and courses, set up sponsor and scholarship records, process all approved fee refunds. ? Provide staff with guidance on finance policies and procedures relating to purchasing and expenses, ensuring that the University policies and procedures are adhered to and implemented at all times. Line manage other Executive Support staff within the School to ensure all operational matters are dealt with in a timely manner to ensure the smooth running of School activities and courses. Diary and appointments management - exercising discretion and confidentiality in managing diary and organising appointments; arranging School/Function meetings and events (both regular and ad hoc) and meetings with external stakeholders, organisation of local School/Function calendars. Meeting and communication support - to provide meeting support at School/Function management level as required, room bookings, agendas, paper and minutes - tracking actions where appropriate. To support the Head of School and the ISLI Support Manager in ensuring effective communication within the School, including drafting and cascading information internally and externally where appropriate. Collating data or information for presentations, reports, papers and surveys or other exercises as required. Visitors - meeting and greeting visitors; to arrange and organise visits including international visitors; liaison with visiting and emeritus staff; organising academic visitors and preparing for the visit (logistics, letters of invitation, immigration) as well as international visits for senior staff. In addition, coordinating external student visits If you would like to hear more about this role please submit your CV. We will contact all shortlisted candidates Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
We have an exciting opportunity to work with a very well known university based in Reading Role: Executive Support Officer (Temporary) Pay rate: £14.94 Duration: Initially 4 months but very likely to extend Working pattern: Ideally 4 days per week Job details: Financial support - assisting with the day-to-day financial administration of the School's business including but not limited to: ? Raise requisitions, managing finance enquiries and goods receipting invoices; monitoring of purchasing card or project spend, staff timesheets, fee payment claims, host family payments. ? Raise external sales invoices, set up customer and supplier accounts as required. Monitor the progress and signature of sales agreements and contracts. ? Deal with all journal transfers and queries relating to account codes and project codes within the School. Raise journal transfers to other Schools as required. ? Maintain records for tracking all student fee payments, raise student fees for appropriate programmes and courses, set up sponsor and scholarship records, process all approved fee refunds. ? Provide staff with guidance on finance policies and procedures relating to purchasing and expenses, ensuring that the University policies and procedures are adhered to and implemented at all times. Line manage other Executive Support staff within the School to ensure all operational matters are dealt with in a timely manner to ensure the smooth running of School activities and courses. Diary and appointments management - exercising discretion and confidentiality in managing diary and organising appointments; arranging School/Function meetings and events (both regular and ad hoc) and meetings with external stakeholders, organisation of local School/Function calendars. Meeting and communication support - to provide meeting support at School/Function management level as required, room bookings, agendas, paper and minutes - tracking actions where appropriate. To support the Head of School and the ISLI Support Manager in ensuring effective communication within the School, including drafting and cascading information internally and externally where appropriate. Collating data or information for presentations, reports, papers and surveys or other exercises as required. Visitors - meeting and greeting visitors; to arrange and organise visits including international visitors; liaison with visiting and emeritus staff; organising academic visitors and preparing for the visit (logistics, letters of invitation, immigration) as well as international visits for senior staff. In addition, coordinating external student visits If you would like to hear more about this role please submit your CV. We will contact all shortlisted candidates Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company Hays are working with a rapidly growing construction company in Telford who are looking to recruit a Executive Assistant on a permanent basis. Your new role As an Executive Assistant, you will be responsible for supporting senior managers and executives with daily clerical tasks, scheduling appointments, planning meetings, managing phone calls and emails, and maintaining office organisation. You will also provide general support to visitors, develop and maintain filing systems, and create reports and presentations. Their role is crucial in ensuring the smooth functioning of day-to-day office operations. Duties will include: Support senior managers and executives with daily clerical tasks Plan meetings and take detailed minutes Manage phone calls, provide information, and connect callers to appropriate people Schedule appointments, update calendars, and make travel arrangements for senior managers General administration duties as and when required. Support senior managers and executives with daily clerical tasks Plan meetings and take detailed minutes Answer phone calls, provide information to callers or connect callers to appropriate people Schedule appointments and update the calendar Make travel arrangements and reservations for senior managers Compose and type regular correspondence, like invitations and informative material Develop and maintain a filing system Create spreadsheets and presentations What you'll need to succeed Ideally, in order to be considered, you will need experience in all the following. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Your new company Hays are working with a rapidly growing construction company in Telford who are looking to recruit a Executive Assistant on a permanent basis. Your new role As an Executive Assistant, you will be responsible for supporting senior managers and executives with daily clerical tasks, scheduling appointments, planning meetings, managing phone calls and emails, and maintaining office organisation. You will also provide general support to visitors, develop and maintain filing systems, and create reports and presentations. Their role is crucial in ensuring the smooth functioning of day-to-day office operations. Duties will include: Support senior managers and executives with daily clerical tasks Plan meetings and take detailed minutes Manage phone calls, provide information, and connect callers to appropriate people Schedule appointments, update calendars, and make travel arrangements for senior managers General administration duties as and when required. Support senior managers and executives with daily clerical tasks Plan meetings and take detailed minutes Answer phone calls, provide information to callers or connect callers to appropriate people Schedule appointments and update the calendar Make travel arrangements and reservations for senior managers Compose and type regular correspondence, like invitations and informative material Develop and maintain a filing system Create spreadsheets and presentations What you'll need to succeed Ideally, in order to be considered, you will need experience in all the following. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 02, 2024
Full time
Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Temporary Personal Assistant/ Senior Administrator Hours: Monday - Friday - 40 hours per week with an early finish of 4:00pm on a Friday! Location: Bradford BD7 Salary: £13.50-£14.00 per hour Duration: July 2024- potential to extend or go permanent Start date: ASAP Office Angels are working alongside a charity based in Bradford BD7 who are looking for some temporary support in the interim of their busy period. This role is for a Senior Administrator/ PA and is a fast pace versatile role so experience in similar positions is needed! Main Responsibilities will include (though not be limited to): Support the Marketing, Programme and Development teams with varying needs throughout the year and with festival activities Domestic and international travel and accommodation bookings Provide administrative support for departmental team meetings Deal with incoming calls, post and email correspondence Book meeting rooms and provide hospitality as required Arrange parking permits for visitors Working on Excel spreadsheets and other IT systems Other responsibilities Support the Office Manager and EA and Directors with adhoc tasks Assisting with the compilation and analysis of festival data during the festival and evaluation period Other tasks as may be reasonably required, relating to Festival activity. Key Attributes: Experience as a PA or Senior Administrator Excellent attention to detail and time management skills Ability to multi-task and work under pressure IT literate - Excel, Microsoft outlook Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay - Friday is pay day! Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Next steps Please apply today if this sounds like an opportunity you would love to be a part of! Antonia at Office Angels Bradford looks forward to speaking with you on should you have any questions! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Temporary Personal Assistant/ Senior Administrator Hours: Monday - Friday - 40 hours per week with an early finish of 4:00pm on a Friday! Location: Bradford BD7 Salary: £13.50-£14.00 per hour Duration: July 2024- potential to extend or go permanent Start date: ASAP Office Angels are working alongside a charity based in Bradford BD7 who are looking for some temporary support in the interim of their busy period. This role is for a Senior Administrator/ PA and is a fast pace versatile role so experience in similar positions is needed! Main Responsibilities will include (though not be limited to): Support the Marketing, Programme and Development teams with varying needs throughout the year and with festival activities Domestic and international travel and accommodation bookings Provide administrative support for departmental team meetings Deal with incoming calls, post and email correspondence Book meeting rooms and provide hospitality as required Arrange parking permits for visitors Working on Excel spreadsheets and other IT systems Other responsibilities Support the Office Manager and EA and Directors with adhoc tasks Assisting with the compilation and analysis of festival data during the festival and evaluation period Other tasks as may be reasonably required, relating to Festival activity. Key Attributes: Experience as a PA or Senior Administrator Excellent attention to detail and time management skills Ability to multi-task and work under pressure IT literate - Excel, Microsoft outlook Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay - Friday is pay day! Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Next steps Please apply today if this sounds like an opportunity you would love to be a part of! Antonia at Office Angels Bradford looks forward to speaking with you on should you have any questions! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Corporate Insolvency Case Manager / Senior Insolvency Administrator Derby Nottingham Excellent Salary (Subject to experience) Hybid home & office working Currently we are working with an award winning well respected firm with offices thought the East and West Midlands. Our client is looking for either an experienced Corporate Senior Insolvency Administrator or Insolvency Administrator to work at t click apply for full job details
May 02, 2024
Full time
Corporate Insolvency Case Manager / Senior Insolvency Administrator Derby Nottingham Excellent Salary (Subject to experience) Hybid home & office working Currently we are working with an award winning well respected firm with offices thought the East and West Midlands. Our client is looking for either an experienced Corporate Senior Insolvency Administrator or Insolvency Administrator to work at t click apply for full job details
TEMPORARY RECRUITMENT ADMINISTRATOR Location: Pershore/Peopleton area Worcestershire C Negotiable Dependent on Experience We are a well-established and rapidly expanding UK & International Search & Selection Consultancy and have a rapidly expanding blue chip client base in the UK, Europe, Middle East and further afield. We supply graduate calibre managers, executives and directors. Our strong reputation has been built around their exceptional levels of professionalism and proven track record with some very prestigious clients across retail, manufacturing and B2B service provision. Our consultants are CIPD qualified HR professionals and we utilise leading edge recruitment technology including CRM and ATS. We work with a large blue chip multinational client base and also offer a full range of talent, recruitment and assessment services. The Role: You will provide full support to the Recruitment Consultancy team covering all recruitment, marketing, and administrative functions. Answering incoming calls, accurate message taking and processing as required There will be extensive contact with clients, candidates, and service providers such as media and internet advertising providers as well as other members of the Recruitment Consultancy, Client Relationship Management, Research and Database Administration team All aspects of applicant response & experience management and administration using our CRM and Applicant Tracking System (Broadbean) Emails/correspondence - read, prioritise, respond all incoming correspondence and respond as appropriate using our ATS and CRM software in line with data protection regulations. Formatting of CV's and other documentation for submission to Clients All aspects of diary management including arranging interviews and meetings both internally and externally for UK and international clients. Send out business development correspondence and marketing collateral as required. Marketing and website related administration Preparation of reports including client and candidate briefing documents, job descriptions, interview notes and advertising copy. Ensure that all work undertaken including letters and all communications regarding clients is correctly documented and time recorded. Arrange travel and accommodation where applicable. The job requires a good deal of common sense, flexibility and thinking on your feet and the ability to find solutions to problems. You need to be able to work on own initiative, be assertive and persuasive but not aggressive, able to encourage others to meet deadlines. A strong team player. The Person: Well educated ideally to University Degree level Experienced as an Administrator ideally within recruitment, HR or similar fast paced but customer focused environment. Confident and highly professional telephone manner used to liaise with Senior Executives from the UK and overseas A proactive and mature approach Able to utilise your own initiative and resolve problems. Self-motivated. Excellent attention to detail An ability to produce work of good quality with minimal supervision. An appreciation of issues around confidentiality and data protection Minimum 45 wpm typing speed. Intermediate to Advanced Word, Excel & PowerPoint Familiarity with spreadsheets and databases A resilient and professional approach Excellent communication skills both verbal and written. Strong telephone client liaison skills with the willingness to represent and promote the organisation. Exceptional time management and organisational capabilities including some previous experience of co-ordinating projects. Ability to work to strict deadlines and keep abreast of workflow and developments. Methodical approach to work with good eye for detail Experience gained within a professional client focused environment. You must have previous PA, secretarial, administration and office experience, ideally gained within a HR or recruitment environment, providing proactive support to management including development of office procedures and meeting deadlines in a complex and pressurised environment. Willingness to undertake routine tasks such as data input into a state of art recruitment system CRM, updating website, filing, and photocopying as required. Although we have a large blue chip client base, we are a small, friendly, and approachable team and we pride ourselves on our open, responsive, and helpful personalities. We strong team players. A "hands on" approach and the ability to remain calm under pressure will be critical as we operate in a time sensitive, high customer service level and competitive marketplace. Please note that we operate within a no smoking environment. A clean driving licence and your own car is essential. We require an individual who is able to work full time 5 days per week To apply, without delay, please email your CV, quoting reference LX (phone number removed)
May 02, 2024
Seasonal
TEMPORARY RECRUITMENT ADMINISTRATOR Location: Pershore/Peopleton area Worcestershire C Negotiable Dependent on Experience We are a well-established and rapidly expanding UK & International Search & Selection Consultancy and have a rapidly expanding blue chip client base in the UK, Europe, Middle East and further afield. We supply graduate calibre managers, executives and directors. Our strong reputation has been built around their exceptional levels of professionalism and proven track record with some very prestigious clients across retail, manufacturing and B2B service provision. Our consultants are CIPD qualified HR professionals and we utilise leading edge recruitment technology including CRM and ATS. We work with a large blue chip multinational client base and also offer a full range of talent, recruitment and assessment services. The Role: You will provide full support to the Recruitment Consultancy team covering all recruitment, marketing, and administrative functions. Answering incoming calls, accurate message taking and processing as required There will be extensive contact with clients, candidates, and service providers such as media and internet advertising providers as well as other members of the Recruitment Consultancy, Client Relationship Management, Research and Database Administration team All aspects of applicant response & experience management and administration using our CRM and Applicant Tracking System (Broadbean) Emails/correspondence - read, prioritise, respond all incoming correspondence and respond as appropriate using our ATS and CRM software in line with data protection regulations. Formatting of CV's and other documentation for submission to Clients All aspects of diary management including arranging interviews and meetings both internally and externally for UK and international clients. Send out business development correspondence and marketing collateral as required. Marketing and website related administration Preparation of reports including client and candidate briefing documents, job descriptions, interview notes and advertising copy. Ensure that all work undertaken including letters and all communications regarding clients is correctly documented and time recorded. Arrange travel and accommodation where applicable. The job requires a good deal of common sense, flexibility and thinking on your feet and the ability to find solutions to problems. You need to be able to work on own initiative, be assertive and persuasive but not aggressive, able to encourage others to meet deadlines. A strong team player. The Person: Well educated ideally to University Degree level Experienced as an Administrator ideally within recruitment, HR or similar fast paced but customer focused environment. Confident and highly professional telephone manner used to liaise with Senior Executives from the UK and overseas A proactive and mature approach Able to utilise your own initiative and resolve problems. Self-motivated. Excellent attention to detail An ability to produce work of good quality with minimal supervision. An appreciation of issues around confidentiality and data protection Minimum 45 wpm typing speed. Intermediate to Advanced Word, Excel & PowerPoint Familiarity with spreadsheets and databases A resilient and professional approach Excellent communication skills both verbal and written. Strong telephone client liaison skills with the willingness to represent and promote the organisation. Exceptional time management and organisational capabilities including some previous experience of co-ordinating projects. Ability to work to strict deadlines and keep abreast of workflow and developments. Methodical approach to work with good eye for detail Experience gained within a professional client focused environment. You must have previous PA, secretarial, administration and office experience, ideally gained within a HR or recruitment environment, providing proactive support to management including development of office procedures and meeting deadlines in a complex and pressurised environment. Willingness to undertake routine tasks such as data input into a state of art recruitment system CRM, updating website, filing, and photocopying as required. Although we have a large blue chip client base, we are a small, friendly, and approachable team and we pride ourselves on our open, responsive, and helpful personalities. We strong team players. A "hands on" approach and the ability to remain calm under pressure will be critical as we operate in a time sensitive, high customer service level and competitive marketplace. Please note that we operate within a no smoking environment. A clean driving licence and your own car is essential. We require an individual who is able to work full time 5 days per week To apply, without delay, please email your CV, quoting reference LX (phone number removed)
Business Manager Cantello Tayler Recruitment are currently recruiting for a Business Manager to join our client based in Egham. Accountable to all administration of the four business units ensuring efficiency and overseeing administrative activities that facilitate the smooth running of the office environment, supervising the business administrator, organising people, information and resources. The successful Business Manager will be responsible for: Responsible for leading the administration of the four business units. Commercial, IT & Op's, Finance and HR Management of Quality Control, Quality Assurance of ISO27001 & ISO9001 framework Responsible for policy, process and control implementation, monitoring and adherence using the policy, process and control spreadsheet, including document control Responsible for Health & Safety policy and supporting processes and controls Supporting the Monthly Management and Board Meetings by taking minutes, and ensuring information is prepared and accurate ahead of reporting requirements for the meetings Management of Onboarding and Offboarding on internal and external resources Responsible for office environment management Responsible for Client Relationship Management (CRM) maintenance The Business Manager will have: Reliability with discretion: you will often learn of confidential matters Growth mindset Intellectually curious always and everywhere Encouraging and nurturing, 'out of the box' thinking Skills: Excellent organisational, time-management and attention to detail Strong IT, administrative, research and management reporting Knowledge of Microsoft Office Suite (Word, Excel, Powerpoint, Outlook and Sharepoint) is a must. Pipedrive and Quickbooks is advantageous Flexibility and adaptability to changing workload Collaborative working and the confidence to lead and motivate others Excellent interpersonal, oral and written communication skills, with the ability to converse at senior level Negotiation and relationship-building skills Project management skills Full time, Permanent Hours of work: (Apply online only) If this Business Manager role is of interest to you, please click apply or contact Charlotte Harding in our Egham office.
May 02, 2024
Full time
Business Manager Cantello Tayler Recruitment are currently recruiting for a Business Manager to join our client based in Egham. Accountable to all administration of the four business units ensuring efficiency and overseeing administrative activities that facilitate the smooth running of the office environment, supervising the business administrator, organising people, information and resources. The successful Business Manager will be responsible for: Responsible for leading the administration of the four business units. Commercial, IT & Op's, Finance and HR Management of Quality Control, Quality Assurance of ISO27001 & ISO9001 framework Responsible for policy, process and control implementation, monitoring and adherence using the policy, process and control spreadsheet, including document control Responsible for Health & Safety policy and supporting processes and controls Supporting the Monthly Management and Board Meetings by taking minutes, and ensuring information is prepared and accurate ahead of reporting requirements for the meetings Management of Onboarding and Offboarding on internal and external resources Responsible for office environment management Responsible for Client Relationship Management (CRM) maintenance The Business Manager will have: Reliability with discretion: you will often learn of confidential matters Growth mindset Intellectually curious always and everywhere Encouraging and nurturing, 'out of the box' thinking Skills: Excellent organisational, time-management and attention to detail Strong IT, administrative, research and management reporting Knowledge of Microsoft Office Suite (Word, Excel, Powerpoint, Outlook and Sharepoint) is a must. Pipedrive and Quickbooks is advantageous Flexibility and adaptability to changing workload Collaborative working and the confidence to lead and motivate others Excellent interpersonal, oral and written communication skills, with the ability to converse at senior level Negotiation and relationship-building skills Project management skills Full time, Permanent Hours of work: (Apply online only) If this Business Manager role is of interest to you, please click apply or contact Charlotte Harding in our Egham office.
the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location. The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team. Note: Lead for delivery of an internal Operations Reconciliation project; experience of managing operational changes is required. Key Accountabilities: Manage the end to end on-boarding of Clients in accordance with the HSBC Project Governance, Methods, competencies and change management frameworks Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes Ensure the integration of all business functions to enable operational/ business readiness in the delivery of the solution Develop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependencies Develop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathways Manage overall resource forecasting and planning function Work with related teams to identify resources including key competencies, resource allocation and phasing Track the utilisation of resources in line with line/team managers Develop work plans and ensure clear deliverables in place and delivered Ensure resource forecasts are accurate and complete Implement project controls and reporting Develop manage and report project budget and stage gate approvals Report on actuals and forecast against plan and manage under/overruns and changes correctly Develop benefit realisation plan and coordinate reporting Produce, review and approval of project deliverables and documentation in line with HSBC methodologies Define effective business requirements and ensure signoff, aligned with SS standard Define detailed testing activities and controls Implement concise project reporting of decisions points, risks, issues, status and costs Ensure Clarity records are an accurate reflection of the status and stage gate of the project Understanding of regulatory and compliance environment and requirements Control, manage and report risks, issues dependencies and changes in scope Identify, analyse and mitigate dependencies, risks and issues Implement the change control processes to manage internal and external scope changes and impacts Integrate SS Business Strategies and operational design into actionable deliverables and change management activities Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability. Required Qualifications, Knowledge & Experience: Profile of Candidate: Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of cost Experience in the delivery of projects utilising Agile techniques and understanding of product delivery in practice Experience of leading teams, supporting team development, capability uplift and performance management Able to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the business Experience managing external clients and stakeholder in including regulators Experience of benefits identification, modelling and management techniques Strong business requirements management and testing awareness A solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning. Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulations Proven ability to prioritise competing demands Strong analytic and decision-making abilities Must be a team player and able to work with and through others Knowledge & Experience / Qualification: least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office. graduate preferably in business administration, information technology or a similar discipline knowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantage an in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody business awareness of business, regulatory and technology change within investment management is essential. technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
May 02, 2024
Full time
the agreed scope, time, cost and quality outcomes for the client.The role provides for Project Management support within Europe, across Fund Administration, Transfer Agency, Middle Office, Global Custody and Trustee Services areas. The role will also include line management responsibilities for a team of Project Managers based in the same location. The Senior Project Manager will be accountable for the end to end management and delivery of 'change' for key Securities Services clients in Asset Owner & Management ("AO&M") sector that sit within the Global Project Delivery team. Note: Lead for delivery of an internal Operations Reconciliation project; experience of managing operational changes is required. Key Accountabilities: Manage the end to end on-boarding of Clients in accordance with the HSBC Project Governance, Methods, competencies and change management frameworks Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes Ensure the integration of all business functions to enable operational/ business readiness in the delivery of the solution Develop and baseline a detailed project plan to support required deliverables, activities, resource allocations and project interdependencies Develop and implement the required project governance structures including Project Steering Committees, working groups, escalation and decision pathways Manage overall resource forecasting and planning function Work with related teams to identify resources including key competencies, resource allocation and phasing Track the utilisation of resources in line with line/team managers Develop work plans and ensure clear deliverables in place and delivered Ensure resource forecasts are accurate and complete Implement project controls and reporting Develop manage and report project budget and stage gate approvals Report on actuals and forecast against plan and manage under/overruns and changes correctly Develop benefit realisation plan and coordinate reporting Produce, review and approval of project deliverables and documentation in line with HSBC methodologies Define effective business requirements and ensure signoff, aligned with SS standard Define detailed testing activities and controls Implement concise project reporting of decisions points, risks, issues, status and costs Ensure Clarity records are an accurate reflection of the status and stage gate of the project Understanding of regulatory and compliance environment and requirements Control, manage and report risks, issues dependencies and changes in scope Identify, analyse and mitigate dependencies, risks and issues Implement the change control processes to manage internal and external scope changes and impacts Integrate SS Business Strategies and operational design into actionable deliverables and change management activities Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability. Required Qualifications, Knowledge & Experience: Profile of Candidate: Disciplined project management professional with >8 years' experience in the management of multiple parallel projects (small - medium) and the application of robust governance standards, including management of cost Experience in the delivery of projects utilising Agile techniques and understanding of product delivery in practice Experience of leading teams, supporting team development, capability uplift and performance management Able to demonstrate ability to build relationships with C-Suite/ Senior stakeholders and networks across the business Experience managing external clients and stakeholder in including regulators Experience of benefits identification, modelling and management techniques Strong business requirements management and testing awareness A solid understanding of SDLC and business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning. Financial Services experience, ideally in a Fund Administration, Transfer Agency or Investment Management field, with a proven experience and understanding of a complex Operations environment including current mandatory regulations Proven ability to prioritise competing demands Strong analytic and decision-making abilities Must be a team player and able to work with and through others Knowledge & Experience / Qualification: least 8 -10 years relevant experience in change management or migration projects in securities / fund administration / fund middle office. graduate preferably in business administration, information technology or a similar discipline knowledge of Fund Accounting, Transfer Agency and Middle Office Vendor product - MultiFonds, Markit EDM, XSP, etc. are definitely an advantage an in-depth knowledge of the securities market and the associated market infrastructure for Fund Administration, Fund Middle Office and Custody business awareness of business, regulatory and technology change within investment management is essential. technical aptitude, including excellent knowledge in Microsoft Office, Microsoft Project and Excel macros
We are supporting a successful internet-based company, specialising in mobile computing and label printing systems in their search for a senior sales administrator. Full training will be provided and there are excellent prospects for advancement. Duties will include; Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. Key skills include, At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good excel skills.
May 01, 2024
Full time
We are supporting a successful internet-based company, specialising in mobile computing and label printing systems in their search for a senior sales administrator. Full training will be provided and there are excellent prospects for advancement. Duties will include; Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. Key skills include, At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good excel skills.
The starting salary for this full-time position is £31,262 per annum based on a 36-hour working week. The role is offered as a 12-month fixed-term contract or secondment opportunity. Your administrative base will be Fairmount House in Leatherhead although as a team we support hybrid working , which for us is a combination of working from home and across different Surrey offices. We tend to meet up at Woodhatch Place in Reigate, Quadrant Court in Woking or Fairmount House in Leatherhead. If you're a highly organised, confident communicator looking for a role that will put you at the heart of our busy Children, Families and Lifelong Learning Directorate - look no further! We are excited to be hiring a new Management Coordinator to join our fantastic Administration service. Rewards and benefits 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team The Children, Families and Lifelong Learning Directorate provides a range of vital, specialist services directly to vulnerable children, young people and their families across Surrey. Our Administration service supports the senior leadership teams (Directors and Assistant Directors), ensuring we provide effective and efficient business support for, and within, the team. About the role In this role you will provide business support to Directors and Assistant Directors across the team as well as managing the full administration of several meetings. The role will include diary coordination, organising meetings, managing correspondence, forward planning and taking meeting notes. You will work closely with other Management Coordinators and Senior Team Administrators to ensure robust support is always in place. This is a very varied and interesting role, where the environment can be fast paced! As a Management Coordinator you will be key in guaranteeing that all runs smoothly for the processes and managers you support. As such, we're looking for someone who is highly organised, able to take responsibility and use initiative, as well as comfortable setting your own priorities to meet deadlines. You will be working with a variety of different internal departments and other external organisations and agencies, so you'll need to be a confident communicator with strong interpersonal skills. Due to the nature of the role, you should have previous experience of working with highly confidential information. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A solid background in administration with a good understanding of best practice business support processes Excellent customer service and communication skills Excellent IT skills, including Microsoft Office and Teams Personal confidence to handle difficult situations with sensitivity, diplomacy and discretion Ability to plan and prioritise work for self and others in order to achieve targets and deadlines Ability to work effectively under pressure without supervision Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion about the role, please contact Sharon Gibbons, Business Support Manager, on . The job advert closes at 23:59 on 02.05.2024 with interviews to follow. A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Our commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
The starting salary for this full-time position is £31,262 per annum based on a 36-hour working week. The role is offered as a 12-month fixed-term contract or secondment opportunity. Your administrative base will be Fairmount House in Leatherhead although as a team we support hybrid working , which for us is a combination of working from home and across different Surrey offices. We tend to meet up at Woodhatch Place in Reigate, Quadrant Court in Woking or Fairmount House in Leatherhead. If you're a highly organised, confident communicator looking for a role that will put you at the heart of our busy Children, Families and Lifelong Learning Directorate - look no further! We are excited to be hiring a new Management Coordinator to join our fantastic Administration service. Rewards and benefits 26 days' holiday rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the team The Children, Families and Lifelong Learning Directorate provides a range of vital, specialist services directly to vulnerable children, young people and their families across Surrey. Our Administration service supports the senior leadership teams (Directors and Assistant Directors), ensuring we provide effective and efficient business support for, and within, the team. About the role In this role you will provide business support to Directors and Assistant Directors across the team as well as managing the full administration of several meetings. The role will include diary coordination, organising meetings, managing correspondence, forward planning and taking meeting notes. You will work closely with other Management Coordinators and Senior Team Administrators to ensure robust support is always in place. This is a very varied and interesting role, where the environment can be fast paced! As a Management Coordinator you will be key in guaranteeing that all runs smoothly for the processes and managers you support. As such, we're looking for someone who is highly organised, able to take responsibility and use initiative, as well as comfortable setting your own priorities to meet deadlines. You will be working with a variety of different internal departments and other external organisations and agencies, so you'll need to be a confident communicator with strong interpersonal skills. Due to the nature of the role, you should have previous experience of working with highly confidential information. Shortlisting criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A solid background in administration with a good understanding of best practice business support processes Excellent customer service and communication skills Excellent IT skills, including Microsoft Office and Teams Personal confidence to handle difficult situations with sensitivity, diplomacy and discretion Ability to plan and prioritise work for self and others in order to achieve targets and deadlines Ability to work effectively under pressure without supervision Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion about the role, please contact Sharon Gibbons, Business Support Manager, on . The job advert closes at 23:59 on 02.05.2024 with interviews to follow. A Basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Our commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
We have a fantastic opportunity for an Administrator at Bury Council. This is a full-time temporary role for the next 3 months, with the possibility of extension. What is the role? Bury Council are looking for an Administrator To act as the first point of contact for members of the public and other professionals making both general enquiries and referrals to the Mental Health Team. To undertake all related admin, clerical duties, and word processing duties for the team. What are your responsibilities? Act as the first point of contact for all people contacting the service either in person or by telephone or in writing, providing any immediate practical help as required. Provide, advice guidance and information about the services provided by department and redirect people to other departments/organisations where appropriate. Display sensitivity to vulnerable service users with severe/enduring mental health problems who often display challenging behaviour. Communicate in an appropriate, open, accurate and straightforward way, respecting confidential information in line with the authorities policies. Take all referrals for the service including service users, carers, appropriate adult referrals and requests for assessment under the Mental Health Act. Gather background information for all people referred to the service including the reason for referral and any other relevant information whilst remaining sensitive to the individuals needs. Timely inputting of referral onto Protocol and PARIS. Define the referral type and take appropriate action. Decide if the referral needs immediate action and refer to the Duty Officer, if unavailable support the service user as required. Make up service user case files and allocate and close files for the service (both manual and computerised) as directed by the Team Manager. Maintain records of guardianship orders and inform the relevant team of any that are due to expire so that appropriate action can be taken. Maintain clear and accurate records that are complete, accessible and up to date. This includes Electronic Social Care records and the inputting referrals, allocations and closures onto both Health and Social care systems as per Bury council and Pennine Care Foundation Trust policies. What skills do you Need? Must have previous Administration / Business Support Officer experience. Excellent People skills, as you will be speaking to the public, other members of staff and senior managers. Excellent Telephone Manner. Strong IT skills, as you will be using word and excel including using internal IT systems. Minute Taking experience Valid Enhanced DBS on the update Service. Working Hours Monday to Friday 9.00am - 17.00pm, 37 hours a week Next Steps: To receive a full job description please apply below or email your CV to
May 01, 2024
Full time
We have a fantastic opportunity for an Administrator at Bury Council. This is a full-time temporary role for the next 3 months, with the possibility of extension. What is the role? Bury Council are looking for an Administrator To act as the first point of contact for members of the public and other professionals making both general enquiries and referrals to the Mental Health Team. To undertake all related admin, clerical duties, and word processing duties for the team. What are your responsibilities? Act as the first point of contact for all people contacting the service either in person or by telephone or in writing, providing any immediate practical help as required. Provide, advice guidance and information about the services provided by department and redirect people to other departments/organisations where appropriate. Display sensitivity to vulnerable service users with severe/enduring mental health problems who often display challenging behaviour. Communicate in an appropriate, open, accurate and straightforward way, respecting confidential information in line with the authorities policies. Take all referrals for the service including service users, carers, appropriate adult referrals and requests for assessment under the Mental Health Act. Gather background information for all people referred to the service including the reason for referral and any other relevant information whilst remaining sensitive to the individuals needs. Timely inputting of referral onto Protocol and PARIS. Define the referral type and take appropriate action. Decide if the referral needs immediate action and refer to the Duty Officer, if unavailable support the service user as required. Make up service user case files and allocate and close files for the service (both manual and computerised) as directed by the Team Manager. Maintain records of guardianship orders and inform the relevant team of any that are due to expire so that appropriate action can be taken. Maintain clear and accurate records that are complete, accessible and up to date. This includes Electronic Social Care records and the inputting referrals, allocations and closures onto both Health and Social care systems as per Bury council and Pennine Care Foundation Trust policies. What skills do you Need? Must have previous Administration / Business Support Officer experience. Excellent People skills, as you will be speaking to the public, other members of staff and senior managers. Excellent Telephone Manner. Strong IT skills, as you will be using word and excel including using internal IT systems. Minute Taking experience Valid Enhanced DBS on the update Service. Working Hours Monday to Friday 9.00am - 17.00pm, 37 hours a week Next Steps: To receive a full job description please apply below or email your CV to
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Your opportunity to join the Business Services and Outsourcing ("BSO") team in Guildford, providing company secretarial support to clients of BDO's Southern Region, working closely with the other BSO managers, along with local tax and audit teams. There will also be a proportion of work received from other regions, including London, and enquiries from network offices around the world regarding inward investment opportunities. As a Company Secretarial Manager you will have responsibility for advising staff on all aspects of company secretarial work, undertaking advisory work for clients, undertaking compliance work as necessary and supervising junior staff. You will also liaise with, and support, company secretarial managers and staff in other offices as necessary. You will take responsibility for all aspects of service delivery from client take on to completion of a job, ensuring that all assignments are delivered to a high quality and within agreed timescales, reporting directly to the Southern Region BSO partner. Another key aspect of the role will be taking responsibility for proactively contributing to the management of all company secretarial business development activity. This will include preparing pricing for new opportunities, production of proposals and collaborating on the day-to-day management of the pipeline of opportunities. In addition to client facing work and business development activity you will also work to provide support to the wider company secretarial team on issues including resourcing, coaching and feedback to more junior members of staff, ensuring compliance with the stream's policies and procedures and the firm's risk management procedures. You'll be someone with: Graduate, associate or fellow of the Chartered Governance Institute (formerly ICSA). Experience in a managerial position in a professional firm, listed PLC or dedicated company secretarial provider. Experience of using Diligent Entities (formerly Blueprint) company secretarial software. Ability to communicate and work with BDO staff at all levels in the UK and around the world along with directors of client companies and their professional advisers. Desirable Some familiarity with financial statements. Business development experience - ability to contribute to the identification and conversion of opportunities to sell work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
May 01, 2024
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Your opportunity to join the Business Services and Outsourcing ("BSO") team in Guildford, providing company secretarial support to clients of BDO's Southern Region, working closely with the other BSO managers, along with local tax and audit teams. There will also be a proportion of work received from other regions, including London, and enquiries from network offices around the world regarding inward investment opportunities. As a Company Secretarial Manager you will have responsibility for advising staff on all aspects of company secretarial work, undertaking advisory work for clients, undertaking compliance work as necessary and supervising junior staff. You will also liaise with, and support, company secretarial managers and staff in other offices as necessary. You will take responsibility for all aspects of service delivery from client take on to completion of a job, ensuring that all assignments are delivered to a high quality and within agreed timescales, reporting directly to the Southern Region BSO partner. Another key aspect of the role will be taking responsibility for proactively contributing to the management of all company secretarial business development activity. This will include preparing pricing for new opportunities, production of proposals and collaborating on the day-to-day management of the pipeline of opportunities. In addition to client facing work and business development activity you will also work to provide support to the wider company secretarial team on issues including resourcing, coaching and feedback to more junior members of staff, ensuring compliance with the stream's policies and procedures and the firm's risk management procedures. You'll be someone with: Graduate, associate or fellow of the Chartered Governance Institute (formerly ICSA). Experience in a managerial position in a professional firm, listed PLC or dedicated company secretarial provider. Experience of using Diligent Entities (formerly Blueprint) company secretarial software. Ability to communicate and work with BDO staff at all levels in the UK and around the world along with directors of client companies and their professional advisers. Desirable Some familiarity with financial statements. Business development experience - ability to contribute to the identification and conversion of opportunities to sell work. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.
Bid Manager Up to £55k plus Benefits Full Time, Permanent Kings Hill, West Malling - Onsite Mon-Thurs 7:30 - 17:00pm, Fri 7:30 - 16:00pm Benefits: Plenty of company socials and incentives, with Summer and Christmas parties and annual trips to Cheltenham Discretionary annual bonus based on personal performance Discretionary Christmas bonus New, modern office in an ideal location - close to local amenities Onsite parking Private healthcare with AXA Auto-enrolled company pension (3%) 25 days annual leave plus bank holidays, increasing with length of service (5 years = 5 extra days!) Lots of progression opportunities Collaborative, fun and inclusive working environment One of our fantastic, ever-growing clients within the Construction space are looking for a Bid Manager to join their team. As Bid Manager, you will play a vital role in the business and will be responsible for managing and coordinating the end-to-end bid process for the organisation. Your primary responsibility will be to ensure the timely submission of high-quality bids and proposals, in line with client requirements. You will work closely with cross functional teams, including senior management, sales, marketing, finance, and operations, to gather the necessary information and create compelling bid submissions. About you: Previous experience as a Bid Manager within the Construction industry is essential Experience managing the bid and tender process end-to-end for multiple tenders at one time Excellent organisational and time management skills Ability to work to your own initiative and not afraid to ask questions when needed Assertive with a desire to make this role your own Strong work ethic with a desire to get stuck in and progress in the role Works well as part of a team and independently Strong administrative skills IT proficient If this sounds like you and you want to hear more, please apply or call the office on and ask for either Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Bid Manager Up to £55k plus Benefits Full Time, Permanent Kings Hill, West Malling - Onsite Mon-Thurs 7:30 - 17:00pm, Fri 7:30 - 16:00pm Benefits: Plenty of company socials and incentives, with Summer and Christmas parties and annual trips to Cheltenham Discretionary annual bonus based on personal performance Discretionary Christmas bonus New, modern office in an ideal location - close to local amenities Onsite parking Private healthcare with AXA Auto-enrolled company pension (3%) 25 days annual leave plus bank holidays, increasing with length of service (5 years = 5 extra days!) Lots of progression opportunities Collaborative, fun and inclusive working environment One of our fantastic, ever-growing clients within the Construction space are looking for a Bid Manager to join their team. As Bid Manager, you will play a vital role in the business and will be responsible for managing and coordinating the end-to-end bid process for the organisation. Your primary responsibility will be to ensure the timely submission of high-quality bids and proposals, in line with client requirements. You will work closely with cross functional teams, including senior management, sales, marketing, finance, and operations, to gather the necessary information and create compelling bid submissions. About you: Previous experience as a Bid Manager within the Construction industry is essential Experience managing the bid and tender process end-to-end for multiple tenders at one time Excellent organisational and time management skills Ability to work to your own initiative and not afraid to ask questions when needed Assertive with a desire to make this role your own Strong work ethic with a desire to get stuck in and progress in the role Works well as part of a team and independently Strong administrative skills IT proficient If this sounds like you and you want to hear more, please apply or call the office on and ask for either Chloe or Katrina. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This is a fabulous opportunity for an experienced EA/PA to join this growing company and support the senior team. This is a brand new role which will give you the opportunity to develop systems and really make an impact. The company is well established and respected in their niche market and need the support of a good organiser. The Executive Assistant will be responsible for providing high-level support to the Chief Operating Officer and Business Operations Manager, with responsibilities extending to the CEO and the Founder. This role is suited to individuals who derive satisfaction from supporting the effectiveness of the senior team, orchestrating complex schedules, and acting as a pivotal point of communication between important stakeholders.The ideal candidate will have a minimum of two to three years of experience in an executive administrative capacity, demonstrating a history of impeccable time and workload management. Clear and professional communication skills are vital, alongside a high standard of English, both spoken and written. Organisation, dependability, and efficiency are the bedrock of this position.Technical adeptness is crucial, with a requirement for intermediate to advanced proficiency in the Microsoft Office Suite. The sensitivity of the role calls for a discreet individual capable of managing confidential information with the highest level of discretion.Key responsibilities will encompass comprehensive diary management, travel coordination, and delivering exceptional administrative support across various functions. The Executive Assistant will also ensure meticulous record-keeping, manage the meeting calendar, receive visitors, and maintain an organised and well-supplied office environment.In recognition of their pivotal role, the successful candidate will be immersed in a stimulating environment that cherishes their input and offers a stage to refine and display their administrative expertise. This role promises a fulfilling experience for a committed professional poised to make a substantial impact in a growing organisation. This is a full time role based in the office. Not hybrid. Interested? Please send your CV. Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
May 01, 2024
Full time
This is a fabulous opportunity for an experienced EA/PA to join this growing company and support the senior team. This is a brand new role which will give you the opportunity to develop systems and really make an impact. The company is well established and respected in their niche market and need the support of a good organiser. The Executive Assistant will be responsible for providing high-level support to the Chief Operating Officer and Business Operations Manager, with responsibilities extending to the CEO and the Founder. This role is suited to individuals who derive satisfaction from supporting the effectiveness of the senior team, orchestrating complex schedules, and acting as a pivotal point of communication between important stakeholders.The ideal candidate will have a minimum of two to three years of experience in an executive administrative capacity, demonstrating a history of impeccable time and workload management. Clear and professional communication skills are vital, alongside a high standard of English, both spoken and written. Organisation, dependability, and efficiency are the bedrock of this position.Technical adeptness is crucial, with a requirement for intermediate to advanced proficiency in the Microsoft Office Suite. The sensitivity of the role calls for a discreet individual capable of managing confidential information with the highest level of discretion.Key responsibilities will encompass comprehensive diary management, travel coordination, and delivering exceptional administrative support across various functions. The Executive Assistant will also ensure meticulous record-keeping, manage the meeting calendar, receive visitors, and maintain an organised and well-supplied office environment.In recognition of their pivotal role, the successful candidate will be immersed in a stimulating environment that cherishes their input and offers a stage to refine and display their administrative expertise. This role promises a fulfilling experience for a committed professional poised to make a substantial impact in a growing organisation. This is a full time role based in the office. Not hybrid. Interested? Please send your CV. Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Duties Include: Improving customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop, maintain, and optimise service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance Recruit, mentor and develop customer service advisors; and nurture an environment where they can excel through encouragement and empowerment Conduct performance management and maintain high levels of morale, through an appraisal programme, objective setting, regular 1:1 reviews and team meetings Hold regular team meetings, generate team and individual feedback in respect to process and service improvements Manage a robust absence process Experience and Skills Required: At least 3 years' experience as a Customer Service Team Leader or Manager or Contact Centre Team Leader or Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools Strong client-facing and communication skills, both written and oral A positive, can-do attitude and the ability to adapt to change The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative support to the senior leadership team, co-ordinating and producing reports. In return you will be offered a salary of £26,000 to £28,000 depending on experience. Working hours are Monday to Friday, 8:30am - 5:30pm with an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
May 01, 2024
Full time
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Duties Include: Improving customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop, maintain, and optimise service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance Recruit, mentor and develop customer service advisors; and nurture an environment where they can excel through encouragement and empowerment Conduct performance management and maintain high levels of morale, through an appraisal programme, objective setting, regular 1:1 reviews and team meetings Hold regular team meetings, generate team and individual feedback in respect to process and service improvements Manage a robust absence process Experience and Skills Required: At least 3 years' experience as a Customer Service Team Leader or Manager or Contact Centre Team Leader or Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools Strong client-facing and communication skills, both written and oral A positive, can-do attitude and the ability to adapt to change The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative support to the senior leadership team, co-ordinating and producing reports. In return you will be offered a salary of £26,000 to £28,000 depending on experience. Working hours are Monday to Friday, 8:30am - 5:30pm with an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
School Administrator Required for School in Merton At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic School Administrator to work full-time at a fantastic Secondary school in Merton. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. About the role Our Administrator duties can include: Using the school's internal system to record data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Dealing with any complaints at first contact and ensuring they are followed up with The ideal applicant Significant experience working within a school office A real passion for working within an education environment Experience utilising SIMS (School Information Management System) within an administrative role Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance Do you have friends or colleagues looking for work? Invite friends to join us & earn a £50 Amazon voucher when they work 5 days! You can refer friends from the UK or from overseas and you can refer as many people as you like! The sky is the limit How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements. We look forward to hearing from you!
May 01, 2024
Full time
School Administrator Required for School in Merton At Engage Education Services, we've specialised in recruiting education staff for over a decade. We're currently looking for an enthusiastic School Administrator to work full-time at a fantastic Secondary school in Merton. Our team has built an excellent reputation in the local area, and we're looking for more high-quality office staff to work with these schools. About the role Our Administrator duties can include: Using the school's internal system to record data Assisting the Office Manager with various administrative tasks Communicating effectively with students, staff and parents in a professional and friendly manner Dealing with any complaints at first contact and ensuring they are followed up with The ideal applicant Significant experience working within a school office A real passion for working within an education environment Experience utilising SIMS (School Information Management System) within an administrative role Why choose Engage Education? We pay all our staff in line with the Agency Worker Regulations, meaning your pay will be equal to that of a permanent employee You will benefit from your own dedicated Engage consultant who will provide ongoing support and guidance Do you have friends or colleagues looking for work? Invite friends to join us & earn a £50 Amazon voucher when they work 5 days! You can refer friends from the UK or from overseas and you can refer as many people as you like! The sky is the limit How to apply If you're as excited about this role as we are, you can apply below - or get in touch with us directly. If you're not contacted within 2 working days, unfortunately you have not been successful for this role. We have a lot of applications to our positions, so don't be disheartened - you are still free to apply to one of our other vacancies that you may be more suited for. We will also keep your CV on file and continue to help you in your search for your next role. All candidates will be required to undertake a valid enhanced Disclosure & Barring Service (DBS) check. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with GDPR requirements. We look forward to hearing from you!
With a client's increasing workload, Search are currently looking to work with an Estimator to further strengthen the clients commercial team. The ideal candidate would be based in the Inverness area and have a Civils Background.KEY DUTIES/ RESPONSIBILITIESTendering Activities: Form part of the head office commercial team. Respond to business opportunities, requesting to participate in tendering opportunities. On receipt of documents, review and report to the Commercial Manager on the timescales, requirements, opportunities and risks of particular projects to establish whether to bid or not. Check and process all tender documents that have been received. Upload and format all BQs to the internal estimating spreadsheet format. Take-off quantities from drawings/documents if required. Send out enquiries to suppliers and sub-contractors. Prepare comparisons on supplier/subcontractor bids received. Price BQs from first principles using the internal outputs and rates. Assemble tender bids/documents and supporting information. Present/review prepared bids with the Commercial Manager and relevant senior staff. Timeously submit bids in accordance with the ITT. Respond to client queries/amendments on submitted tenders. When successful, arrange a hand-over meeting with the construction team and prepare a comprehensive pack of tender information to inform the commercial lead for the project.Other duties/ responsibilities: Developing and maintaining good professional relationships with colleagues, suppliers, subcontractors, clients and their representatives. Regularly updating the Director/Commercial Manager of any potential commercial threats and opportunities. Provide any other reasonable duties as requested by the Director/Commercial ManagerPERFORMANCE MEASURES Provision of accurate financial information. Relationships with key external and internal business contacts.KEY COMPETENCES The ability to carefully and accurately process all tender information to ensure that robust competitive tenders are prepared. Have detailed knowledge of construction techniques and principles. Have good communication skills. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
With a client's increasing workload, Search are currently looking to work with an Estimator to further strengthen the clients commercial team. The ideal candidate would be based in the Inverness area and have a Civils Background.KEY DUTIES/ RESPONSIBILITIESTendering Activities: Form part of the head office commercial team. Respond to business opportunities, requesting to participate in tendering opportunities. On receipt of documents, review and report to the Commercial Manager on the timescales, requirements, opportunities and risks of particular projects to establish whether to bid or not. Check and process all tender documents that have been received. Upload and format all BQs to the internal estimating spreadsheet format. Take-off quantities from drawings/documents if required. Send out enquiries to suppliers and sub-contractors. Prepare comparisons on supplier/subcontractor bids received. Price BQs from first principles using the internal outputs and rates. Assemble tender bids/documents and supporting information. Present/review prepared bids with the Commercial Manager and relevant senior staff. Timeously submit bids in accordance with the ITT. Respond to client queries/amendments on submitted tenders. When successful, arrange a hand-over meeting with the construction team and prepare a comprehensive pack of tender information to inform the commercial lead for the project.Other duties/ responsibilities: Developing and maintaining good professional relationships with colleagues, suppliers, subcontractors, clients and their representatives. Regularly updating the Director/Commercial Manager of any potential commercial threats and opportunities. Provide any other reasonable duties as requested by the Director/Commercial ManagerPERFORMANCE MEASURES Provision of accurate financial information. Relationships with key external and internal business contacts.KEY COMPETENCES The ability to carefully and accurately process all tender information to ensure that robust competitive tenders are prepared. Have detailed knowledge of construction techniques and principles. Have good communication skills. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Job Title: Assistant Customer Service Supervisor Location: St Albans Starting Salary: £23,500 with the opportunity to progress to £25,979 per annum (pro rata for part-time) Hours: 25.5 hours per week Contract: Permanent Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at St Albans Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. We look for people who are friendly, confident, and outgoing. You will have excellent communication and admin skills and you will be passionate about providing great customer care. You will also be confident in leading a team and be able to complete tasks quickly and accurately. Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer. Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our Creator-Space resources, including 3D printers and virtual reality devices. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. Closing Date : 5th May 2024 Interview Date : TBC May 2024 If you do not provide answers to the questions below and upload along with your application, your application will be rejected. How to Apply As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 5 key questions which are located at the end of the advert and a template can be found in the 'Available Documents'. 1. Supervision: What experience have you had in balancing an admin role with front line supervision? 2. Teamwork: Please tell us how you have supervised a reliable, flexible and supportive team and how you have worked collaboratively with your line manager to achieve aims and objectives. 3. Administrative Duties: Can you tell us what skills you have which would support maintaining Health & Safety, property and training requirements within the workplace. 4. Organisation: Please tell us how you have organised and prioritised tasks and been methodical, and how you have collated data and returned to timescale. 5. IT Skills: Please tell us about your use of Microsoft Office, the Internet, social media, and devices such as tablets, laptops, and PCs, and how you have helped others use technology. If you do not provide answers to the questions and upload to your application, your application will be rejected.
May 01, 2024
Full time
Job Title: Assistant Customer Service Supervisor Location: St Albans Starting Salary: £23,500 with the opportunity to progress to £25,979 per annum (pro rata for part-time) Hours: 25.5 hours per week Contract: Permanent Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at St Albans Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. We look for people who are friendly, confident, and outgoing. You will have excellent communication and admin skills and you will be passionate about providing great customer care. You will also be confident in leading a team and be able to complete tasks quickly and accurately. Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer. Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our Creator-Space resources, including 3D printers and virtual reality devices. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. Closing Date : 5th May 2024 Interview Date : TBC May 2024 If you do not provide answers to the questions below and upload along with your application, your application will be rejected. How to Apply As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 5 key questions which are located at the end of the advert and a template can be found in the 'Available Documents'. 1. Supervision: What experience have you had in balancing an admin role with front line supervision? 2. Teamwork: Please tell us how you have supervised a reliable, flexible and supportive team and how you have worked collaboratively with your line manager to achieve aims and objectives. 3. Administrative Duties: Can you tell us what skills you have which would support maintaining Health & Safety, property and training requirements within the workplace. 4. Organisation: Please tell us how you have organised and prioritised tasks and been methodical, and how you have collated data and returned to timescale. 5. IT Skills: Please tell us about your use of Microsoft Office, the Internet, social media, and devices such as tablets, laptops, and PCs, and how you have helped others use technology. If you do not provide answers to the questions and upload to your application, your application will be rejected.
Company Description Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL with an extensive depot network and some brand new, state of the art facilities. Great Bear is a successful business with ambitious growth aspirations and an opportunity has arisen for a confident and enthusiastic Solutions Development Manager, specialising in transport design to join our entrepreneurial and successful team. Job Description An opportunity has arisen for a dynamic and enthusiastic Solutions Development Manager to join our highly skilled and successful team. Working within the Business Development function, you will principally be responsible for leading the solution design of tender responses, designing and delivering commercially competitive solutions for either warehouse or transport opportunities. The successful candidate will have a commercial awareness of the UK third party logistics sector gained through an operations background. You will possess excellent analytical and IT skills, essential to produce detailed operating cost models and need to be comfortable communicating at Board Level and presenting proposals to customers. An element of travel if required for this position. We are recruiting for two positions: Warehouse Solutions Development Manager Transport Solutions Development Manager Responsibilities: Communicate directly with customers during all stages of the tender process. Analyse customer requirements including tender documents and data. Assess business development opportunities in the context of Great Bear's existing operations and provide executive summaries. Make recommendations regarding the suitability of potential new business. Plan and coordinate project and tender responses. Make recommendations regarding bid scope. Liaise with Regional Operations Directors, operations teams and specialist functions within the business throughout all phases of the tender process. Design warehouse and transport solutions taking into account industry best practice, including: Warehouse processes; layouts; equipment; vehicle routing and shift planning, IT systems; management and admin structures. Develop and execute appropriate models to determine resources (people, equipment, property, IT, transport etc.) to feed into financial models. Manage quotes for sub-contracting any non-core services, which form part of tender scope. Prepare profit and loss budgets in conjunction with finance teams. Provide detailed financial and operational comparisons for alternative solutions highlighting risk. Prepare tender response documentation and presentations. Assist with the development of company marketing materials. Maintain an up to date knowledge of developments in the industry through membership of a professional body (e.g. CILT), attending industry events and training courses. Support the development of other members of the business development team. Support the implementation of new contracts. Qualifications Successful track record working in a logistics solutions design role with commercial accountability. Operational experience advantageous. Ability to lead a team through the tender process and produce high quality results. Leverage support from other departments e.g. IT, operations, HR, facilities management, to ensure appropriate engagement in solutions design and the tender process. Technically proficient using advanced Microsoft Office Excel functionality (macros; pivot tables; data links; lookups; etc.) with the ability to deal with complex data management. Current and in depth understanding of commercial warehouse and transport rates and profit & loss. Confident communicating with Senior Management, Key Stakeholders and customers up to and including Board Level. Experience of automation technologies currently in the market. Ability to use industry-recognised simulation and modelling tools is not essential but may be advantageous e.g. CAD, CLASS, CAST, Paragon etc. Additional Information Competitive salary 25 days holidays plus 8 bank holidays Private Health Care Bonus scheme Car allowance Life assurance Retail discounts This is a fantastic opportunity to join a personable and growing business with plenty of opportunities for development. If you meet the criteria above and enjoy working in a fast paced organisation then click apply now to join our team! JBRP1_UKTJ
May 01, 2024
Full time
Company Description Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL with an extensive depot network and some brand new, state of the art facilities. Great Bear is a successful business with ambitious growth aspirations and an opportunity has arisen for a confident and enthusiastic Solutions Development Manager, specialising in transport design to join our entrepreneurial and successful team. Job Description An opportunity has arisen for a dynamic and enthusiastic Solutions Development Manager to join our highly skilled and successful team. Working within the Business Development function, you will principally be responsible for leading the solution design of tender responses, designing and delivering commercially competitive solutions for either warehouse or transport opportunities. The successful candidate will have a commercial awareness of the UK third party logistics sector gained through an operations background. You will possess excellent analytical and IT skills, essential to produce detailed operating cost models and need to be comfortable communicating at Board Level and presenting proposals to customers. An element of travel if required for this position. We are recruiting for two positions: Warehouse Solutions Development Manager Transport Solutions Development Manager Responsibilities: Communicate directly with customers during all stages of the tender process. Analyse customer requirements including tender documents and data. Assess business development opportunities in the context of Great Bear's existing operations and provide executive summaries. Make recommendations regarding the suitability of potential new business. Plan and coordinate project and tender responses. Make recommendations regarding bid scope. Liaise with Regional Operations Directors, operations teams and specialist functions within the business throughout all phases of the tender process. Design warehouse and transport solutions taking into account industry best practice, including: Warehouse processes; layouts; equipment; vehicle routing and shift planning, IT systems; management and admin structures. Develop and execute appropriate models to determine resources (people, equipment, property, IT, transport etc.) to feed into financial models. Manage quotes for sub-contracting any non-core services, which form part of tender scope. Prepare profit and loss budgets in conjunction with finance teams. Provide detailed financial and operational comparisons for alternative solutions highlighting risk. Prepare tender response documentation and presentations. Assist with the development of company marketing materials. Maintain an up to date knowledge of developments in the industry through membership of a professional body (e.g. CILT), attending industry events and training courses. Support the development of other members of the business development team. Support the implementation of new contracts. Qualifications Successful track record working in a logistics solutions design role with commercial accountability. Operational experience advantageous. Ability to lead a team through the tender process and produce high quality results. Leverage support from other departments e.g. IT, operations, HR, facilities management, to ensure appropriate engagement in solutions design and the tender process. Technically proficient using advanced Microsoft Office Excel functionality (macros; pivot tables; data links; lookups; etc.) with the ability to deal with complex data management. Current and in depth understanding of commercial warehouse and transport rates and profit & loss. Confident communicating with Senior Management, Key Stakeholders and customers up to and including Board Level. Experience of automation technologies currently in the market. Ability to use industry-recognised simulation and modelling tools is not essential but may be advantageous e.g. CAD, CLASS, CAST, Paragon etc. Additional Information Competitive salary 25 days holidays plus 8 bank holidays Private Health Care Bonus scheme Car allowance Life assurance Retail discounts This is a fantastic opportunity to join a personable and growing business with plenty of opportunities for development. If you meet the criteria above and enjoy working in a fast paced organisation then click apply now to join our team! JBRP1_UKTJ