About Walr Founded in 2020, Walr provides the market's most customizable and unified data creation solutions to power all elements of quantitative research. Marrying cutting-edge, proprietary technology with the very best talent, we build bespoke and flexible research programs for the world's brightest businesses. Dedication is our mantra, as we treat clients as partners and go the extra mile to amaze them with exceptional service. Fueling our excitement, we've already tripled our team in 2022. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
May 20, 2024
Full time
About Walr Founded in 2020, Walr provides the market's most customizable and unified data creation solutions to power all elements of quantitative research. Marrying cutting-edge, proprietary technology with the very best talent, we build bespoke and flexible research programs for the world's brightest businesses. Dedication is our mantra, as we treat clients as partners and go the extra mile to amaze them with exceptional service. Fueling our excitement, we've already tripled our team in 2022. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
Job Introduction Mail Metro Media is the home of some of the UK's most popular media brands, including MailOnline, Daily Mail and Metro. As a news organisation we are committed to breaking news as it happens and distributing this content around the globe in real-time. We are committed to producing engaging and insightful commentary for our dedicated readers and inspiring thought-provoking discussion across all of our media channels. Mail Metro Media is the unified advertising division of dmg media, representing some of Britain's most popular media brands; Daily Mail, The Mail on Sunday, MailOnline, Metro and Metro.co.uk and now the i and inews.co.uk Reaching 1 in 5 UK adults every single day and over 70% of the population every month across all of our titles, we have the largest printed scale and most engaged websites in the UK. Our brands communicate to unique audiences from 16 to 75+ - offering an unrivalled marketplace for brands to advertise. The Mail Metro team provides one single point of contact across print, digital and more, allowing agencies and advertisers easy access to the millions of consumers who engage with us daily. Each department is equipped to support seamless cross-platform delivery across all brands. Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far-reaching portfolio and Executive Director, Digital, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. About the role The Programmatic Agency Partner will sit within the wider Digital Direct Team led by Head of Performance and Data Sales, Dave Randall. The role is responsible for helping drive & achieve Programmatic Direct budgets across PMP, PG and Performance revenue streams. This role will assist the wider sales team in driving programmatic spend from agencies as well as being the go-to person for all first tier of support for troubleshooting campaign management questions related to programmatic. The ideal candidate should be familiar with the programmatic campaign lifecycle from planning to execution. The candidate should have a thorough understanding of agency structures, SSP's and key challenges across the programmatic landscape. Ideally, they will have contacts at multiple agencies and be willing to approach and manage these relationships to drive revenue. The role will work closely with agency partners to upsell, manage, and execute data-infused programmatic deals that drive client results. Understanding the importance of 1 st party data is vital to the success of this role. This agency partner will take the lead on driving PMP & PG client success with all agencies. The objective of all of this will be to strengthen and develop the Mail Metro Media's Programmatic in-market presence & product suite. Main Responsibilities Identify and proactively target new clients to drive programmatic spend. Communicate the Mail Metro Media audience and programmatic offering both internally and externally. Proactively discover & utilise programmatic market leads using market intelligence. Work closely with our Commercial Audience Data Team to identify data upselling opportunities across key clients and verticals. Support the Sales team by fielding internal / external programmatic capabilities questions. Oversee and manage client campaign portfolios, controlling delivery and performance, surfacing insights, and educating customers on best practices. Provide optimisations for programmatic deals to ensure client KPI's are achieved. Troubleshoot campaign delivery and performance issues from a basic level. Work with agency partners to create media plans & respond to briefs with a programmatic & data-first approach. Collaboration across all internal teams (Programmatic Operations, Creative, Client & Planning, Partnerships) to ensure all commercial teams are equipped to sell & deliver on programmatic revenue. Monitor and maximize budgets in accordance with client objectives. Work with partners to secure support for daily campaign management and implementation questions. Provide regular performance insights & optimisations that lead to immediate tactical recommendations and future strategic recommendations. Person Specification Up to date knowledge on the programmatic landscape - PMP & PG, Ad Tech, DSP's, SSPs, DMPs. Keen to get out and build client relationships Proficiency in media planning and reporting Excellent communication, presenting and prioritisation skills Commercially minded Ability to meet deadlines and handle multiple tasks Effectively manage issues and relationships Existing contacts at key agency groups. Externally facing Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan of up to 3x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits . Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) One of Campaign's top 100 Best Places to Work 2024 Get in touch for more information. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process is welcoming and comfortable. We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
May 20, 2024
Full time
Job Introduction Mail Metro Media is the home of some of the UK's most popular media brands, including MailOnline, Daily Mail and Metro. As a news organisation we are committed to breaking news as it happens and distributing this content around the globe in real-time. We are committed to producing engaging and insightful commentary for our dedicated readers and inspiring thought-provoking discussion across all of our media channels. Mail Metro Media is the unified advertising division of dmg media, representing some of Britain's most popular media brands; Daily Mail, The Mail on Sunday, MailOnline, Metro and Metro.co.uk and now the i and inews.co.uk Reaching 1 in 5 UK adults every single day and over 70% of the population every month across all of our titles, we have the largest printed scale and most engaged websites in the UK. Our brands communicate to unique audiences from 16 to 75+ - offering an unrivalled marketplace for brands to advertise. The Mail Metro team provides one single point of contact across print, digital and more, allowing agencies and advertisers easy access to the millions of consumers who engage with us daily. Each department is equipped to support seamless cross-platform delivery across all brands. Leadership At the helm of Mail Metro Media are Chief Revenue Officer, Dom Williams, who is responsible for all advertising revenue across our far-reaching portfolio and Executive Director, Digital, Hannah Buitekant, who is responsible for digital operations, data, and indirect revenue. Dom and Hannah are supported by an extensive senior leadership team that boasts a wealth of specialist media knowledge and decades of industry experience. About the role The Programmatic Agency Partner will sit within the wider Digital Direct Team led by Head of Performance and Data Sales, Dave Randall. The role is responsible for helping drive & achieve Programmatic Direct budgets across PMP, PG and Performance revenue streams. This role will assist the wider sales team in driving programmatic spend from agencies as well as being the go-to person for all first tier of support for troubleshooting campaign management questions related to programmatic. The ideal candidate should be familiar with the programmatic campaign lifecycle from planning to execution. The candidate should have a thorough understanding of agency structures, SSP's and key challenges across the programmatic landscape. Ideally, they will have contacts at multiple agencies and be willing to approach and manage these relationships to drive revenue. The role will work closely with agency partners to upsell, manage, and execute data-infused programmatic deals that drive client results. Understanding the importance of 1 st party data is vital to the success of this role. This agency partner will take the lead on driving PMP & PG client success with all agencies. The objective of all of this will be to strengthen and develop the Mail Metro Media's Programmatic in-market presence & product suite. Main Responsibilities Identify and proactively target new clients to drive programmatic spend. Communicate the Mail Metro Media audience and programmatic offering both internally and externally. Proactively discover & utilise programmatic market leads using market intelligence. Work closely with our Commercial Audience Data Team to identify data upselling opportunities across key clients and verticals. Support the Sales team by fielding internal / external programmatic capabilities questions. Oversee and manage client campaign portfolios, controlling delivery and performance, surfacing insights, and educating customers on best practices. Provide optimisations for programmatic deals to ensure client KPI's are achieved. Troubleshoot campaign delivery and performance issues from a basic level. Work with agency partners to create media plans & respond to briefs with a programmatic & data-first approach. Collaboration across all internal teams (Programmatic Operations, Creative, Client & Planning, Partnerships) to ensure all commercial teams are equipped to sell & deliver on programmatic revenue. Monitor and maximize budgets in accordance with client objectives. Work with partners to secure support for daily campaign management and implementation questions. Provide regular performance insights & optimisations that lead to immediate tactical recommendations and future strategic recommendations. Person Specification Up to date knowledge on the programmatic landscape - PMP & PG, Ad Tech, DSP's, SSPs, DMPs. Keen to get out and build client relationships Proficiency in media planning and reporting Excellent communication, presenting and prioritisation skills Commercially minded Ability to meet deadlines and handle multiple tasks Effectively manage issues and relationships Existing contacts at key agency groups. Externally facing Package Description Our benefits package increases the longer you've been with us. Here's what to expect: 25 days' holiday (increasing by 1 per year up to a total of 30) Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. Life cover under the Pension Plan of up to 3x your basic salary. DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) Subsidised canteen Onsite gym (Northcliffe House only) Onsite nurse and GP clinics (Northcliffe House only) Our Employee Assistance Programme Discounted dining cards Plus many other benefits . Why work for Mail Metro Media? Not only will you be a part of the biggest media organisation in the UK, but you'll work somewhere that's dedicated to people and culture. Our people are a top priority - whether that's supporting mental health, being Disability Confident, accommodating parenthood, providing fitness classes, driving diversity and inclusion, flexibility, or anything else, it matters to us. Many of our team members work flexibly, in many different ways, including flexible hours or an element of working from home. Please talk to us during your interview about any flexibility you may need - we can usually find a way to make work work for you! Here are some of the top reasons our people love working for us: Collaborate and innovate with the best people in media on a daily basis Work in an award-winning team in the fast-paced world of news and entertainment Get support in reaching your professional goals through webinars, workshops, mentorship and more Get personal support through mental wellbeing, volunteering time off, our menopause policies, a working parents group, our EDI Champions network, and more Comprehensive benefits including medical and dental insurance, childcare schemes, a huge range of discounts, enhanced pension contributions and more A lively, friendly office complete with a free gym, subsidised canteen and doctor's surgery (London only) One of Campaign's top 100 Best Places to Work 2024 Get in touch for more information. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process is welcoming and comfortable. We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process. Registered in England and Wales. No
Retail Director of Partnerships & Sales Department: Retail Partnerships Employment Type: Full Time Location: London Reporting To: Matt Robbins Description The Retail Director of Partnerships and Sales is a pivotal leadership role responsible for driving revenue growth, forging strategic alliances, and expanding market share. With a keen focus on developing and nurturing key partnerships, this role will involve crafting and executing comprehensive sales strategies to maximize profitability and drive business objectives. Leveraging market insights and industry trends, the Retail Director will identify and cultivate mutually beneficial relationships with retailers, distributors, and other stakeholders. Through effective sales management, negotiation, and contract management, you will ensure that products are strategically positioned. With a cross-functional approach, you will collaborate closely with internal teams to align sales and partnership initiatives with broader organisational goals. By monitoring performance metrics and fostering customer-centric practices, you will drive continuous optimisation and deliver exceptional value to customers, partners, and stakeholders alike. Key Responsibilities Sales Leadership Demonstrated ability to lead and inspire a sales team to achieve and exceed sales targets and objectives Setting clear expectations providing guidance and support and fostering a high-performance culture Win new business 2. Customer Relationship Management Strong focus on building and maintaining relationships with key customers and stakeholders Ability to understand customer needs Anticipate market demands and tailor sales strategies to meet customer requirements Day to day running of our Key Retailer facing team engaging at various management levels internally and with high level retailer contacts Engage and grow existing revenues from existing retailers Driving key stakeholder meetings with the top 5 - 10 clients (Quarterly) 3. Strategic Planning Proven ability to develop and implement strategic sales plans that drive revenue growth Expand market share and capitalise on business opportunities Adapting strategies by analysing market data or identifying key trends to support agile changes Writing and executing x2 sector strategies for the wider team to execute but likely to have an overly significant positive effect for your own team Monitoring client and market trends to identify new opportunities and grow profitable revenue streams and then delivering new strategies and product through innovation and improvement Create a team strategy aligned to the overall strategy and working with cross matrix teams to execute against it. Being the voice of the client within Reward to help steer strategic decisions 4. Team Management and Development Manage a team of 6 - 8 heads (including dotted lines of insight analysts) Experience in recruiting, training and developing sales teams Ability to coach and mentor team members Provide ongoing constructive feedback and foster a collaborative and supportive work environment 5. Data Analysis and optimisation Proficiency in analysing data, KPI's and performance metrics to identify areas of improvement and optimsation Ability to implement sales initiatives and process improvements to enhance sales efficiency and effectiveness 6. Communication and Collaboration Excellent communication and interpersonal skills with the ability to effectively communicate with internal teams, senior management and external partners Collaborative approach to working cross functionally with other departments such as marketing operations and finance Proactively working with a range of teams internally (and with external clients) to deliver against programme KPIs to win revenues and execute against the business & team strategies. 7. Budget Management P&L responsibilities for the business hub managing revenue and profits through the control of retailer revenues, product mix and team costs. Maintaining accurate revenue forecasts and budgets, alongside the programme performance Skills Knowledge and Expertise Extensive working experience in a commercial role, managing supplier or retailer relationships in loyalty/ retail banking/ payments or related B2B sectors with a consumer/customer at the end of the other side of the relationship. Ideally historically held both commercial roles of i) growing existing clients (account management) and ii) Winning New Business Strategic leader who is highly adept at anticipating consequences and opportunities Be able to create/convert new client revenue opportunities and drive revenue generation Demonstrable relevant client-side and/ or partner management experience An effective and articulate communicator, able to persuasively present concepts clearly and concisely to key stakeholders, adjusting style to audience KPI and performance focused with a strong commercial awareness and experience of managing budgets with a focus on profitability Work with our clients in a consultative way to enhance their experience and develop opportunities for additional services and reward solutions Manage and run projects or operational goals/activities with key clients. Benefits 25 days annual leave increasing by one day a year to 30 days (plus public holidays) Pension with Hargreaves Lansdown - 4% matched contribution Company holiday between Christmas & New Year (extra 3 days) Private healthcare with Vitality for yourself and any nominated dependents. Early finish on the last Friday of the month (3pm) Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent). Cashback/discount shopping site (Perks at Work) Flexible working options - we are operating a hybrid working model from our London office (to be agreed with your manager) Variety of social events throughout the year such as Christmas party, company away day, movie nights, beer and pizza nights to name but a few
May 20, 2024
Full time
Retail Director of Partnerships & Sales Department: Retail Partnerships Employment Type: Full Time Location: London Reporting To: Matt Robbins Description The Retail Director of Partnerships and Sales is a pivotal leadership role responsible for driving revenue growth, forging strategic alliances, and expanding market share. With a keen focus on developing and nurturing key partnerships, this role will involve crafting and executing comprehensive sales strategies to maximize profitability and drive business objectives. Leveraging market insights and industry trends, the Retail Director will identify and cultivate mutually beneficial relationships with retailers, distributors, and other stakeholders. Through effective sales management, negotiation, and contract management, you will ensure that products are strategically positioned. With a cross-functional approach, you will collaborate closely with internal teams to align sales and partnership initiatives with broader organisational goals. By monitoring performance metrics and fostering customer-centric practices, you will drive continuous optimisation and deliver exceptional value to customers, partners, and stakeholders alike. Key Responsibilities Sales Leadership Demonstrated ability to lead and inspire a sales team to achieve and exceed sales targets and objectives Setting clear expectations providing guidance and support and fostering a high-performance culture Win new business 2. Customer Relationship Management Strong focus on building and maintaining relationships with key customers and stakeholders Ability to understand customer needs Anticipate market demands and tailor sales strategies to meet customer requirements Day to day running of our Key Retailer facing team engaging at various management levels internally and with high level retailer contacts Engage and grow existing revenues from existing retailers Driving key stakeholder meetings with the top 5 - 10 clients (Quarterly) 3. Strategic Planning Proven ability to develop and implement strategic sales plans that drive revenue growth Expand market share and capitalise on business opportunities Adapting strategies by analysing market data or identifying key trends to support agile changes Writing and executing x2 sector strategies for the wider team to execute but likely to have an overly significant positive effect for your own team Monitoring client and market trends to identify new opportunities and grow profitable revenue streams and then delivering new strategies and product through innovation and improvement Create a team strategy aligned to the overall strategy and working with cross matrix teams to execute against it. Being the voice of the client within Reward to help steer strategic decisions 4. Team Management and Development Manage a team of 6 - 8 heads (including dotted lines of insight analysts) Experience in recruiting, training and developing sales teams Ability to coach and mentor team members Provide ongoing constructive feedback and foster a collaborative and supportive work environment 5. Data Analysis and optimisation Proficiency in analysing data, KPI's and performance metrics to identify areas of improvement and optimsation Ability to implement sales initiatives and process improvements to enhance sales efficiency and effectiveness 6. Communication and Collaboration Excellent communication and interpersonal skills with the ability to effectively communicate with internal teams, senior management and external partners Collaborative approach to working cross functionally with other departments such as marketing operations and finance Proactively working with a range of teams internally (and with external clients) to deliver against programme KPIs to win revenues and execute against the business & team strategies. 7. Budget Management P&L responsibilities for the business hub managing revenue and profits through the control of retailer revenues, product mix and team costs. Maintaining accurate revenue forecasts and budgets, alongside the programme performance Skills Knowledge and Expertise Extensive working experience in a commercial role, managing supplier or retailer relationships in loyalty/ retail banking/ payments or related B2B sectors with a consumer/customer at the end of the other side of the relationship. Ideally historically held both commercial roles of i) growing existing clients (account management) and ii) Winning New Business Strategic leader who is highly adept at anticipating consequences and opportunities Be able to create/convert new client revenue opportunities and drive revenue generation Demonstrable relevant client-side and/ or partner management experience An effective and articulate communicator, able to persuasively present concepts clearly and concisely to key stakeholders, adjusting style to audience KPI and performance focused with a strong commercial awareness and experience of managing budgets with a focus on profitability Work with our clients in a consultative way to enhance their experience and develop opportunities for additional services and reward solutions Manage and run projects or operational goals/activities with key clients. Benefits 25 days annual leave increasing by one day a year to 30 days (plus public holidays) Pension with Hargreaves Lansdown - 4% matched contribution Company holiday between Christmas & New Year (extra 3 days) Private healthcare with Vitality for yourself and any nominated dependents. Early finish on the last Friday of the month (3pm) Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent). Cashback/discount shopping site (Perks at Work) Flexible working options - we are operating a hybrid working model from our London office (to be agreed with your manager) Variety of social events throughout the year such as Christmas party, company away day, movie nights, beer and pizza nights to name but a few
Learning and Development Business Partner London Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Learning and Development Business Partner to work with us in Leisure based in London. We are looking for someone to drive achievement of the Learning & Development objective: "Develop a culture of learning, where every manager is empowered to coach, train and develop their people; every colleague can develop their skills, knowledge and experience through a variety of media to enable their career growth and personal development." Responsible for delivery of Learning & Development activities across the relevant business and to support Site Managers, Operations Managers and Operations Directors with their responsibilities in this area. This role also supports the Group Learning & Development Business Partner. Key responsibilities: • Partner with the business to ensure L&D plans are aligned to the overall CH&CO L&D strategy but developed to support the ongoing operational requirement, development of talent and growth within our leisure teams • Responsible for the implementation of the CH&CO L&D strategy within Company of Cooks • Delivery of inspiring and energising classroom-based training, to include brand specific regular inductions and training courses, as well as ad-hoc courses to support project launches • Contribute to the development of the L&D intervention focusing on Technical, Operational and Behavioural Development • To use technology and interactive learning interventions to their best potential • Suggest ideas that put CH&CO at the forefront of new L&D techniques and courses and is seen as the industry leading food businesses • Contribute to embedding the Company of Cook values to drive employee engagement • Be active within the food industry and learning & development field, attend networking events and bring back best practice that will benefit the business Our ideal candidate will have: Recognisable L&D / HR Qualification (or currently undergoing development of qualification) Understand Learning Cycles; Methods, Analytics and L&D Strategy Experience with Apprenticeship Schemes (Frameworks & Standards & Funding) Be experience in a Learning & Development role and in training design and delivery Have experience within a service delivery management role, ideally within hospitality What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. A Honest Approach, A Passionate Team, Quietly Confident
May 20, 2024
Full time
Learning and Development Business Partner London Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Learning and Development Business Partner to work with us in Leisure based in London. We are looking for someone to drive achievement of the Learning & Development objective: "Develop a culture of learning, where every manager is empowered to coach, train and develop their people; every colleague can develop their skills, knowledge and experience through a variety of media to enable their career growth and personal development." Responsible for delivery of Learning & Development activities across the relevant business and to support Site Managers, Operations Managers and Operations Directors with their responsibilities in this area. This role also supports the Group Learning & Development Business Partner. Key responsibilities: • Partner with the business to ensure L&D plans are aligned to the overall CH&CO L&D strategy but developed to support the ongoing operational requirement, development of talent and growth within our leisure teams • Responsible for the implementation of the CH&CO L&D strategy within Company of Cooks • Delivery of inspiring and energising classroom-based training, to include brand specific regular inductions and training courses, as well as ad-hoc courses to support project launches • Contribute to the development of the L&D intervention focusing on Technical, Operational and Behavioural Development • To use technology and interactive learning interventions to their best potential • Suggest ideas that put CH&CO at the forefront of new L&D techniques and courses and is seen as the industry leading food businesses • Contribute to embedding the Company of Cook values to drive employee engagement • Be active within the food industry and learning & development field, attend networking events and bring back best practice that will benefit the business Our ideal candidate will have: Recognisable L&D / HR Qualification (or currently undergoing development of qualification) Understand Learning Cycles; Methods, Analytics and L&D Strategy Experience with Apprenticeship Schemes (Frameworks & Standards & Funding) Be experience in a Learning & Development role and in training design and delivery Have experience within a service delivery management role, ideally within hospitality What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. A Honest Approach, A Passionate Team, Quietly Confident
About Walr Founded in 2020, Walr provides the market's most customizable and unified data creation solutions to power all elements of quantitative research. Marrying cutting-edge, proprietary technology with the very best talent, we build bespoke and flexible research programs for the world's brightest businesses. Dedication is our mantra, as we treat clients as partners and go the extra mile to amaze them with exceptional service. Fueling our excitement, we've already tripled our team in 2022. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
May 20, 2024
Full time
About Walr Founded in 2020, Walr provides the market's most customizable and unified data creation solutions to power all elements of quantitative research. Marrying cutting-edge, proprietary technology with the very best talent, we build bespoke and flexible research programs for the world's brightest businesses. Dedication is our mantra, as we treat clients as partners and go the extra mile to amaze them with exceptional service. Fueling our excitement, we've already tripled our team in 2022. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
Full-time • Front of House • 45.00 Hours per week • 30 Euston Square is a Grade II listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. This venue is unique to Searcys as is the only property within the estate that is home to a selection of boutique bedrooms. As a Deputy General manager, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance program and qualified Mental Health First Aiders Meals are provided on shift when working within one of our venues Your birthday off to celebrate in style A day off to volunteer/give back to the charity of your choice Full-time Employment Type: Permanent Salary :Competitive As a Deputy General Manager for Searcys at 30 Euston Square you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team. Key Responsibilities: To set an annual budget in line with company targets and to deliver forecasts and yearly targets. To monitor monthly and quarterly targets whilst ensuring that you're on track for delivering full year targets. To set the strategic plans for driving profitable sales and improving standards To recruit, motivate, develop and manage the talents within the venue To ensure that all aspect of client and company expectations are communicated to all levels across the venue To build and maintain a solid and professional relationship with the client and other key stakeholders. To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately. To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures. To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual. 4+ yearsof management or leadership experience with demonstrable skills and success in leading and developing others 4+ years of experience in the hospitality and events sector Experience in managing a P&L Proven track record of achieving sales and performance targets Availability to work a flexible schedule, including evenings, weekends and holidays Experience in managing a large scale management team Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!
May 20, 2024
Full time
Full-time • Front of House • 45.00 Hours per week • 30 Euston Square is a Grade II listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. This venue is unique to Searcys as is the only property within the estate that is home to a selection of boutique bedrooms. As a Deputy General manager, you will receive the following industry-leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 33 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance program and qualified Mental Health First Aiders Meals are provided on shift when working within one of our venues Your birthday off to celebrate in style A day off to volunteer/give back to the charity of your choice Full-time Employment Type: Permanent Salary :Competitive As a Deputy General Manager for Searcys at 30 Euston Square you will be a key leader in the organisation, you will be responsible for overseeing day to day operations, driving business growth and ensuring the overall success of your team and venue. You will have proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team. Key Responsibilities: To set an annual budget in line with company targets and to deliver forecasts and yearly targets. To monitor monthly and quarterly targets whilst ensuring that you're on track for delivering full year targets. To set the strategic plans for driving profitable sales and improving standards To recruit, motivate, develop and manage the talents within the venue To ensure that all aspect of client and company expectations are communicated to all levels across the venue To build and maintain a solid and professional relationship with the client and other key stakeholders. To ensure that Support Office and your Operations Director and other Executive team members receive all appropriate financial information promptly and accurately. To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and environmental legislation and procedures. To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regard to Hygiene and Safety are established and maintained in line with the company manual. 4+ yearsof management or leadership experience with demonstrable skills and success in leading and developing others 4+ years of experience in the hospitality and events sector Experience in managing a P&L Proven track record of achieving sales and performance targets Availability to work a flexible schedule, including evenings, weekends and holidays Experience in managing a large scale management team Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!
Job Description Creative Outdoor Lead - (12 Months FTC) Reporting of the R ole This role reports to Outdoor Creative Director Overview of job Global is one of the world's leading Media & Entertainment groups, and Global's Creative Outdoor department is a newly created team that has the vision to become a center of creative consultation and development. We are responsible for drive the innovation and creativity agenda for Global internally and externally and raising the bar for creativity in outdoor by focusing on 'moving' people. The role of the Creative Outdoor Lead is to lead and support the Creative Solutions Director to drive innovation and creativity for Global outdoor. You will responsible for ensuring Global Outdoor is at the forefront of innovation, in addition to helping formulate fresh and relevant ideas to drive growth for both the client's business and Global. 3 best things about the job Opportunity to be part of developing new products to market from ideation to execution and implementation No one day will be the same - taking a random observation and making it happen Relationship building. Building and maintaining excellent relationships with key Creative Agency clients, proactively identifying opportunities to deliver innovative and award winning campaigns, Measures of success - In the first few months, you would have : Help define and direct the execution of the C&I strategy for future growth. Specifically; helping the implementation and further development of a robust strategy regarding client, and creative agencies. To be aware and keep up to date with the market and competitor media landscape to challenge the status quo and drive market leading innovation and Global revenue growth. Identify new opportunities to be further developed into creative and innovative solutions A proven creative and innovative approach that is solution focused Lead inspiring and effective creative sessions with internal and external teams Understanding of outdoor dynamic capabilities and the technology that can power new ideas and innovative campaigns Generate ideas that build and maintain innovative and profitable partnerships with contacts across suppliers, production agencies and creative talents to generate new opportunities which will develop into NPDs to drive incremental revenue Act as the lead contact for creative agencies, proactively pitching and responding to briefs Support the development of Creative Outdoor Project Manager in successfully delivering his role Internally and externally recognised as the C&I expert inputting to the selling strategy, clients' sessions and brief responses. Responsibilities of the role Work closely with the Outdoor Creative Director to drive innovation and creativity internally across all Outdoor departments and externally across agencies and clients Drive Business Growth (incremental revenue) through strategic creative and innovation Generate award winning campaign ideas by pushing the boundaries of what's possible and persevere to turn those ideas into a reality Keep up to date with trends and what's happening in popular culture, creative and design industries to ensure response are innovative and in keeping with creative foresights Keep up to date with the digital, social and mobile landscape and ensure integration happens where possible Develop further our relationships with industry partners such as Contagious, D&AD, Creative Circle as well as supplier to expand our outdoor offering through generation of creative solutions Identify new business opportunities by actively networking by attending industry events and conferences Development and contribution of new ideas to the innovation pipeline Explore and experiment new outdoor thinking and how Global pushes the boundaries Support the Creative Solutions Director in producing contents that inspire, empower and enable creativity and innovation Lead the development and implementation of NPDs Working with Ops teams to creatively solve business challenges and drive innovation Work with operations to manage the onboarding of new technology into the Global portfolio Understand the Global procurement process to secure and onboard 3rd party vendors into the Global supplier ecosystem Manage overall project actions, issues, risks, addressing pain points, and drive through resolution or mitigation Support with the implementation of the End-to-End offering of the Global Creative Outdoor proposition Help analyse report data and identify opportunities for further activation Communicate results and celebrate success What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Passionate, energetic and ambitious An innovative and creative mindset with the ability to drive new concepts Love for design and technology with high attention to detail Ability to think strategically, keeping in mind the bigger picture Ability to think creatively and approach challenges from new and interesting viewpoints, and work collaboratively to develop creative and innovative solutions Understanding of the creative process Strong interest in trends and research Strong problem-solving skills, can-do attitude, resilient Strong relationship & stakeholder development skills - a team player in all senses Ability to assimilate complex information and relay to audiences of all levels of understanding Strong communication, facilitation and influencing skills with the ability to effectively engage wider team Self-starter; able to work independently, take initiative, work under pressure and deal with ambiguity Willingness to learn and adapt Excellent negotiation and sales closing skills Higher education preferable but not essential Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
May 20, 2024
Contractor
Job Description Creative Outdoor Lead - (12 Months FTC) Reporting of the R ole This role reports to Outdoor Creative Director Overview of job Global is one of the world's leading Media & Entertainment groups, and Global's Creative Outdoor department is a newly created team that has the vision to become a center of creative consultation and development. We are responsible for drive the innovation and creativity agenda for Global internally and externally and raising the bar for creativity in outdoor by focusing on 'moving' people. The role of the Creative Outdoor Lead is to lead and support the Creative Solutions Director to drive innovation and creativity for Global outdoor. You will responsible for ensuring Global Outdoor is at the forefront of innovation, in addition to helping formulate fresh and relevant ideas to drive growth for both the client's business and Global. 3 best things about the job Opportunity to be part of developing new products to market from ideation to execution and implementation No one day will be the same - taking a random observation and making it happen Relationship building. Building and maintaining excellent relationships with key Creative Agency clients, proactively identifying opportunities to deliver innovative and award winning campaigns, Measures of success - In the first few months, you would have : Help define and direct the execution of the C&I strategy for future growth. Specifically; helping the implementation and further development of a robust strategy regarding client, and creative agencies. To be aware and keep up to date with the market and competitor media landscape to challenge the status quo and drive market leading innovation and Global revenue growth. Identify new opportunities to be further developed into creative and innovative solutions A proven creative and innovative approach that is solution focused Lead inspiring and effective creative sessions with internal and external teams Understanding of outdoor dynamic capabilities and the technology that can power new ideas and innovative campaigns Generate ideas that build and maintain innovative and profitable partnerships with contacts across suppliers, production agencies and creative talents to generate new opportunities which will develop into NPDs to drive incremental revenue Act as the lead contact for creative agencies, proactively pitching and responding to briefs Support the development of Creative Outdoor Project Manager in successfully delivering his role Internally and externally recognised as the C&I expert inputting to the selling strategy, clients' sessions and brief responses. Responsibilities of the role Work closely with the Outdoor Creative Director to drive innovation and creativity internally across all Outdoor departments and externally across agencies and clients Drive Business Growth (incremental revenue) through strategic creative and innovation Generate award winning campaign ideas by pushing the boundaries of what's possible and persevere to turn those ideas into a reality Keep up to date with trends and what's happening in popular culture, creative and design industries to ensure response are innovative and in keeping with creative foresights Keep up to date with the digital, social and mobile landscape and ensure integration happens where possible Develop further our relationships with industry partners such as Contagious, D&AD, Creative Circle as well as supplier to expand our outdoor offering through generation of creative solutions Identify new business opportunities by actively networking by attending industry events and conferences Development and contribution of new ideas to the innovation pipeline Explore and experiment new outdoor thinking and how Global pushes the boundaries Support the Creative Solutions Director in producing contents that inspire, empower and enable creativity and innovation Lead the development and implementation of NPDs Working with Ops teams to creatively solve business challenges and drive innovation Work with operations to manage the onboarding of new technology into the Global portfolio Understand the Global procurement process to secure and onboard 3rd party vendors into the Global supplier ecosystem Manage overall project actions, issues, risks, addressing pain points, and drive through resolution or mitigation Support with the implementation of the End-to-End offering of the Global Creative Outdoor proposition Help analyse report data and identify opportunities for further activation Communicate results and celebrate success What you will need The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following: Passionate, energetic and ambitious An innovative and creative mindset with the ability to drive new concepts Love for design and technology with high attention to detail Ability to think strategically, keeping in mind the bigger picture Ability to think creatively and approach challenges from new and interesting viewpoints, and work collaboratively to develop creative and innovative solutions Understanding of the creative process Strong interest in trends and research Strong problem-solving skills, can-do attitude, resilient Strong relationship & stakeholder development skills - a team player in all senses Ability to assimilate complex information and relay to audiences of all levels of understanding Strong communication, facilitation and influencing skills with the ability to effectively engage wider team Self-starter; able to work independently, take initiative, work under pressure and deal with ambiguity Willingness to learn and adapt Excellent negotiation and sales closing skills Higher education preferable but not essential Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. We will always seek to make appropriate adjustments to the recruitment process and workplace to be fully inclusive to people with different needs and working styles. If you require us to make any reasonable adjustments for you or to disclose a condition, please email
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting directly to the Director of Construction Industries within Finning UK & Ireland, this role will provide strategic and operational leadership for the SITECH business unit in the UK & Ireland. SITECH, is a cutting-edge company specialising in Trimble / Caterpillar branded GPS and construction machine control technology. This role is responsible for developing the go-to-market strategy, structuring the team to deliver the strategy, developing and executing an aggressive Annual Operating Plan (AOP) and leveraging the collective horsepower within the entire Finning UK & Ireland business. You will also be accountable for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on-machine technology provider to a bias for off-machine hardware and software, coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table End-to-end operational leadership of the SITECH business unit, striving for continuous improvement opportunities, innovations to drive growth in revenue, margin, inventory reduction, safe working practices, quality improvements etc Full people leadership, including health & safety, talent development and inclusion & diversity of a high-performance functional team. Aligning strategy and execution with Trimble, communicating and holding key relationships Strategic medium and long-term intelligence, in-depth industry knowledge and briefing for senior level leadership. Owning and executing AOP and GTM strategy across functional areas of responsibility, including new hardware sales, software subscriptions and aftermarket repairs / field solutions. Responsible for achievement of all targets / performance including - Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. New Product Introduction (NPI) including hardware and software, as well as aftermarket innovations, working across all functional areas to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business. Capable of fully understanding and managing Profit and Loss (P&L)data Strategic thinking, strategic planning and timely strategy execution Strong commercial acumen. High learning agility to absorb new technologies and determine the opportunities and risks. Adept in customer-facing situations with outstanding communication, presentation, negotiation and influencing skills. Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure. Proven problem-solving and decision-making skills. Self-motivated and ability to work with minimal supervision. The leadership of high-performance teams both within sales and operations. Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth. Knowledge: Experience within the Surveying industry Civil Engineering background 5 years + experience in leading a multi-disciplined business segment or function. Knowledge of customers and competitors within the industries we serve. Distribution organisational awareness. Understands marketing programs in relation to the pricing of the assigned product. Accountability: Up to x8 direct reports and x55 Indirect reports. Annual sales turnover of over £16m in 2023 growing to +£25m within the 2025 strategic timeframe Development of go-to-market sales and marketing plans Manage sales pipeline, from opportunity to execution to maximize growth of off-machine, on-machine, workshop and field repairs, rental and software sales / subscriptions. Achievement of monthly, annually and quarterly sales targets from both a revenue and order intake perspective Achieve or exceed annual Trimble targets Accountable for the development of a sales pipeline demonstrable by maintaining a healthy order backlog Manage gross profit and expenses to deliver EBIT target through process discipline To drive successful outcomes in all tenders submitted and demonstrably increase participation levels Contribute additional revenues through growth in all possible lines of business - increase Customer Share of Wallett Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce risk / exposure Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 20, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Reporting directly to the Director of Construction Industries within Finning UK & Ireland, this role will provide strategic and operational leadership for the SITECH business unit in the UK & Ireland. SITECH, is a cutting-edge company specialising in Trimble / Caterpillar branded GPS and construction machine control technology. This role is responsible for developing the go-to-market strategy, structuring the team to deliver the strategy, developing and executing an aggressive Annual Operating Plan (AOP) and leveraging the collective horsepower within the entire Finning UK & Ireland business. You will also be accountable for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on-machine technology provider to a bias for off-machine hardware and software, coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table End-to-end operational leadership of the SITECH business unit, striving for continuous improvement opportunities, innovations to drive growth in revenue, margin, inventory reduction, safe working practices, quality improvements etc Full people leadership, including health & safety, talent development and inclusion & diversity of a high-performance functional team. Aligning strategy and execution with Trimble, communicating and holding key relationships Strategic medium and long-term intelligence, in-depth industry knowledge and briefing for senior level leadership. Owning and executing AOP and GTM strategy across functional areas of responsibility, including new hardware sales, software subscriptions and aftermarket repairs / field solutions. Responsible for achievement of all targets / performance including - Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting / Forecasting. New Product Introduction (NPI) including hardware and software, as well as aftermarket innovations, working across all functional areas to ensure opportunities are identified and matched to relevant high-potential customers and their needs. Benefits: In addition to a competitive salary, 25 days holiday, an annual management bonus, life insurance, up to 7% pension, access to the company's share scheme, private medical insurance, and car allowance, you will benefit from: Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Demonstrable leadership skills with the ability to communicate at all levels of the business and lead through deep collaboration across the business. Capable of fully understanding and managing Profit and Loss (P&L)data Strategic thinking, strategic planning and timely strategy execution Strong commercial acumen. High learning agility to absorb new technologies and determine the opportunities and risks. Adept in customer-facing situations with outstanding communication, presentation, negotiation and influencing skills. Time management skills and the ability to prioritize multiple tasks with varying timelines, often under high degrees of pressure. Proven problem-solving and decision-making skills. Self-motivated and ability to work with minimal supervision. The leadership of high-performance teams both within sales and operations. Proven & demonstratable change management skills, comfortable with initiating and delivering change to enable profitable growth. Knowledge: Experience within the Surveying industry Civil Engineering background 5 years + experience in leading a multi-disciplined business segment or function. Knowledge of customers and competitors within the industries we serve. Distribution organisational awareness. Understands marketing programs in relation to the pricing of the assigned product. Accountability: Up to x8 direct reports and x55 Indirect reports. Annual sales turnover of over £16m in 2023 growing to +£25m within the 2025 strategic timeframe Development of go-to-market sales and marketing plans Manage sales pipeline, from opportunity to execution to maximize growth of off-machine, on-machine, workshop and field repairs, rental and software sales / subscriptions. Achievement of monthly, annually and quarterly sales targets from both a revenue and order intake perspective Achieve or exceed annual Trimble targets Accountable for the development of a sales pipeline demonstrable by maintaining a healthy order backlog Manage gross profit and expenses to deliver EBIT target through process discipline To drive successful outcomes in all tenders submitted and demonstrably increase participation levels Contribute additional revenues through growth in all possible lines of business - increase Customer Share of Wallett Manage problem and complaint resolution, providing solutions that improve customer loyalty and reduce risk / exposure Accountable for customer satisfaction measures within the business area, efficient management of customer disputes Achieve zero LTAs through a robust, participative management of health and safety within the business At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs £20 Taxi Contribution for late shifts (post 1am - 5am / Uber) Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Financial Incentive based on House Performance (Quarterly) Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Brighton Beach House Set on the seafront with views of the pier, Brighton Beach House spans two floors and features Art Deco inspired interiors, a rooftop terrace and a banana shaped pool specially design by artist David Shrigley. The club menu has been specially created for Brighton, with a focus on seafood while the dining room serves Mediterranean inspired dishes. The club also features fitness facilities including free weights, cardio areas, a sauna and steam room. The Role The General Manager at Soho House will ensure that Soho House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day to day running of the business, financial performance and member satisfaction, however the role is multi-faceted. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety. Main Duties Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values Implementing, overseeing and understanding the commercial viability of your business Effective hands-on day to day management and problem solving both front and back of house operations Performance standards Ensuring all products delivered to members and guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistency Demonstrating a commercial ability and awareness to both maximize and celebrate annual events Work with HOD's to ensure departmental budgets are met consistently Ensure that all departments rotas are forecasted, costed and published in line with the company standards To aim, achieve and maintain minimum 90% mystery shopper score in all departments Ensure retention of team members in line with company standards Management expectations and accountabilities Responsibility for feedback, training and development of all managers working at the site. Ensure that the site meets 100% completion yearly for annual reviews Embody, display and proactively drive the companies Pillars and Values Ensure that company policies and standards are maintained consistently by everyone working at the site Ensure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes place Scope of authority Senior managers are key in driving products within their respective departments, both new and existing. The General Manager is ultimately responsible for; including and not limited to: food and beverage, accommodation, gym, events, spa and cinema within their site. As the General Manager there is an ultimate responsibility for consistency of deliverables for all products and services Work cohesively with the Head of Operations or Operations Director and support teams on a range of projects and ensuring the ultimate completion for their site. Ensure all team members are fully versed and display the expected behaviours to maintain an inclusive environment Work with local People teams and the Diversity & Inclusion team to ensure the site is delivering and maintaining the Soho House Pledge What we are looking for Up to 3-5 years' experience in a busy hospitality venue within a General Management capacity Innovator and influencer with previous experience managing F&B operations Excellent interpersonal skills and ability to build relationships (internal and external) Strong attention to details Excellent customer service Fluent in English Organised and reliable Ability to work and maximize relationships within a diverse team Computer literacy within Opera, Micros and Adaco advantageous Full understanding of local authority requirements Personal license holder SIA knowledge, understanding and experience Brighton Beach House Opening Hours: Mon - Thurs - 8am - 11pm Fri - Sat - 8am - 1am Sunday - 8am - 1am subject to change kitchen will close earlier Nearest Station (BN2 1AY): Brighton
May 20, 2024
Full time
What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs £20 Taxi Contribution for late shifts (post 1am - 5am / Uber) Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Financial Incentive based on House Performance (Quarterly) Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Brighton Beach House Set on the seafront with views of the pier, Brighton Beach House spans two floors and features Art Deco inspired interiors, a rooftop terrace and a banana shaped pool specially design by artist David Shrigley. The club menu has been specially created for Brighton, with a focus on seafood while the dining room serves Mediterranean inspired dishes. The club also features fitness facilities including free weights, cardio areas, a sauna and steam room. The Role The General Manager at Soho House will ensure that Soho House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day to day running of the business, financial performance and member satisfaction, however the role is multi-faceted. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety. Main Duties Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values Implementing, overseeing and understanding the commercial viability of your business Effective hands-on day to day management and problem solving both front and back of house operations Performance standards Ensuring all products delivered to members and guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistency Demonstrating a commercial ability and awareness to both maximize and celebrate annual events Work with HOD's to ensure departmental budgets are met consistently Ensure that all departments rotas are forecasted, costed and published in line with the company standards To aim, achieve and maintain minimum 90% mystery shopper score in all departments Ensure retention of team members in line with company standards Management expectations and accountabilities Responsibility for feedback, training and development of all managers working at the site. Ensure that the site meets 100% completion yearly for annual reviews Embody, display and proactively drive the companies Pillars and Values Ensure that company policies and standards are maintained consistently by everyone working at the site Ensure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes place Scope of authority Senior managers are key in driving products within their respective departments, both new and existing. The General Manager is ultimately responsible for; including and not limited to: food and beverage, accommodation, gym, events, spa and cinema within their site. As the General Manager there is an ultimate responsibility for consistency of deliverables for all products and services Work cohesively with the Head of Operations or Operations Director and support teams on a range of projects and ensuring the ultimate completion for their site. Ensure all team members are fully versed and display the expected behaviours to maintain an inclusive environment Work with local People teams and the Diversity & Inclusion team to ensure the site is delivering and maintaining the Soho House Pledge What we are looking for Up to 3-5 years' experience in a busy hospitality venue within a General Management capacity Innovator and influencer with previous experience managing F&B operations Excellent interpersonal skills and ability to build relationships (internal and external) Strong attention to details Excellent customer service Fluent in English Organised and reliable Ability to work and maximize relationships within a diverse team Computer literacy within Opera, Micros and Adaco advantageous Full understanding of local authority requirements Personal license holder SIA knowledge, understanding and experience Brighton Beach House Opening Hours: Mon - Thurs - 8am - 11pm Fri - Sat - 8am - 1am Sunday - 8am - 1am subject to change kitchen will close earlier Nearest Station (BN2 1AY): Brighton
We're looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you'll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton comprises 5 unique properties (4 in London and 1 in Edinburgh), with a total of 1,073 bedrooms, 8 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2024, The Hoxton Edinburgh will be our first hotel in the Scottish capital, followed by another exciting opening in Dublin in late 2024. Job Description What's in it for you A competitive salary and eligibility to participate in our annual discretionary bonus scheme. 25 days holiday (and bank holidays),pension, private medicaland life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we'll feed you when on site. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you'll do With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors' products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. What we're looking for You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You're looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. 1. First name 2. Last name 3. Email 4. Phone 6. Are you eligible to work in the country you are applying for? Select an option 7. What is your salary expectation for this role? 9. Resume . We accept .pdf, .doc, and .docx formats. these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here .
May 20, 2024
Full time
We're looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you'll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton comprises 5 unique properties (4 in London and 1 in Edinburgh), with a total of 1,073 bedrooms, 8 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2024, The Hoxton Edinburgh will be our first hotel in the Scottish capital, followed by another exciting opening in Dublin in late 2024. Job Description What's in it for you A competitive salary and eligibility to participate in our annual discretionary bonus scheme. 25 days holiday (and bank holidays),pension, private medicaland life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we'll feed you when on site. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you'll do With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors' products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. What we're looking for You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You're looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. 1. First name 2. Last name 3. Email 4. Phone 6. Are you eligible to work in the country you are applying for? Select an option 7. What is your salary expectation for this role? 9. Resume . We accept .pdf, .doc, and .docx formats. these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy . If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here .
Business Development Director for Enterprise Applications - Public Sector Department: Business Operations Paul Steed Company Description Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. 3200+ employees (and growing), €350m/£315m revenue business 10th place in Glassdoor's Top 50 UK companies Oracle EMEA Apps/SaaS Innovation Partner of the Year - EMEA 2023 AWS EMEA - Collaboration Partner of the Year - EMEA 2023 Global Modernising Applications Partner of the Year Award 2023 Version 1 has been an Oracle partner for over 25 years and covers the full Oracle technology stack including Oracle Cloud Applications (Cloud ERP/EPM/HCM/Payroll/SCM/CX) and Applications Unlimited (eBusiness Suite, JD Edwards and Peoplesoft). We provide end-to-end services from project preparation activities, through implementation and configuration, and right through to on-going application support within our Award Winning ASPIRE Managed Service offering. Job Description This role will be part of a successful and growing commercial team focused on Public Sector within the Oracle Enterprise Applications business (covering Oracle SaaS and Applications Unlimited). You'll be delivering large sales opportunities, and supporting client relationships. You'll drive sales through working with existing customers and net new business. You'll also be responsible for: Leading the full sales cycle, from lead generation, pre-qualification processes, bid preparation and submission, demonstrations and close. Identifying new opportunities for Enterprise Applications through market knowledge, customer relationship development and by leveraging the Version 1 network, using targeted marketing campaigns, events, and direct calling initiatives. Close collaboration with Version 1 technology partners and specialists (like Oracle). Contract negotiation covering primarily implementation services and managed service sales but also including license/hardware sales, and other consulting services with support from the relevant teams. Qualifications To be successful as a BD Director you'll: Be able to demonstrate your experience operating in a Technology Services environment in a similar organisation. Have practical experience selling to the UK Public Sector, such as: Central Government, NHS, Utilities and more. Share and exhibit your leadership abilities and how you've built and maintained successful and motivated teams. Show your competence in acquiring new business, developing opportunities with current business, and supporting the complete sales life cycle. Additional Information Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is a full-time permanent role with some occasional client site travel. Hybrid/ remote working options but must be commutable distance for client site/office meetings. Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
May 20, 2024
Full time
Business Development Director for Enterprise Applications - Public Sector Department: Business Operations Paul Steed Company Description Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We work hard to ensure we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. 3200+ employees (and growing), €350m/£315m revenue business 10th place in Glassdoor's Top 50 UK companies Oracle EMEA Apps/SaaS Innovation Partner of the Year - EMEA 2023 AWS EMEA - Collaboration Partner of the Year - EMEA 2023 Global Modernising Applications Partner of the Year Award 2023 Version 1 has been an Oracle partner for over 25 years and covers the full Oracle technology stack including Oracle Cloud Applications (Cloud ERP/EPM/HCM/Payroll/SCM/CX) and Applications Unlimited (eBusiness Suite, JD Edwards and Peoplesoft). We provide end-to-end services from project preparation activities, through implementation and configuration, and right through to on-going application support within our Award Winning ASPIRE Managed Service offering. Job Description This role will be part of a successful and growing commercial team focused on Public Sector within the Oracle Enterprise Applications business (covering Oracle SaaS and Applications Unlimited). You'll be delivering large sales opportunities, and supporting client relationships. You'll drive sales through working with existing customers and net new business. You'll also be responsible for: Leading the full sales cycle, from lead generation, pre-qualification processes, bid preparation and submission, demonstrations and close. Identifying new opportunities for Enterprise Applications through market knowledge, customer relationship development and by leveraging the Version 1 network, using targeted marketing campaigns, events, and direct calling initiatives. Close collaboration with Version 1 technology partners and specialists (like Oracle). Contract negotiation covering primarily implementation services and managed service sales but also including license/hardware sales, and other consulting services with support from the relevant teams. Qualifications To be successful as a BD Director you'll: Be able to demonstrate your experience operating in a Technology Services environment in a similar organisation. Have practical experience selling to the UK Public Sector, such as: Central Government, NHS, Utilities and more. Share and exhibit your leadership abilities and how you've built and maintained successful and motivated teams. Show your competence in acquiring new business, developing opportunities with current business, and supporting the complete sales life cycle. Additional Information Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is a full-time permanent role with some occasional client site travel. Hybrid/ remote working options but must be commutable distance for client site/office meetings. Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
Experience Level: Experienced Hire Categories: Sales & Marketing Location(s): One Canada Square, Canary Wharf, London, E14 5FA, GB At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. The Director of Sales Operations & Innovation is a high-impact leadership role responsible for driving the Moody's sales enablement initiatives and embedding strategic use of technologies, including generative AI, to revolutionize sales processes and strategies. This leader will architect, implement, and oversee programs that increase sales team productivity, effectiveness, and agility in a rapidly evolving market landscape. The role demands a seasoned professional with a blend of strategic vision, leadership excellence, and a deep understanding of how technology, especially AI, can be leveraged to enhance sales outcomes. Key Responsibilities: Strategic Leadership & Vision: Partner with key stakeholders in the Moody's organization as well as global sales leadership to build and execute a comprehensive sales technology strategy and governance program that aligns with the company's long-term goals, with a focus on scalability, efficiency, and innovation. Guide the sales organization through strategic shifts and market evolution with a clear vision and adaptable plans. Sales Process Optimization: Continuously assess and optimize the sales and sales operations processes to ensure maximum efficiency and effectiveness. Incorporate best practices and innovative solutions, including selective use of generative AI technologies, to enhance sales techniques and customer interactions. Sales Technology Evolution: Drive the adoption and optimization of CRM and sales technology solutions across the sales organization, ensuring data quality, accuracy, and consistency. Monitor and measure the effectiveness and ROI of sales enablement activities and investments, using data-driven insights and feedback mechanisms to continuously improve and iterate. Stay abreast of the latest trends, best practices, and innovations in sales enablement and sales technology, and recommend new solutions or enhancements as appropriate Generative AI Integration: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement. Ensure ethical use and compliance of AI technologies within sales strategies, maintaining transparency and trust with customers and stakeholders. Measure and analyze the impact of AI integration on sales performance, adjusting strategies as necessary to optimize outcomes. Engage with leaders across marketing, product development, IT, and customer success teams to ensure cohesive strategy and execution across the customer journey. Act as a catalyst for innovation and alignment between teams. Advanced Sales Training & Development: Spearhead advanced training programs that equip the sales team with the skills needed to effectively utilize new technologies, methodologies, and strategies, including generative AI tools, for enhanced sales performance. Performance Metrics & Analytics: Define and track key performance indicators (KPIs) to assess the effectiveness of sales enablement initiatives and technology integrations. Use insights to make data-driven decisions and continuously refine strategies. Qualifications: Master's degree in Business, Marketing, Technology, or related field; MBA preferred. 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field, with at least 5 years in a management role Proven track record of successfully implementing Sales Operations & Enablement strategies and leading Sales Transformation initiatives. Demonstrated experience in integrating technology solutions, including generative AI, into sales processes with measurable success. Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams. Strong analytical skills with experience in leveraging data to inform strategic decisions. Excellent communication, negotiation, and stakeholder management skills Expertise in Salesforce governance, administration, and best practices, with the ability to design and optimize sales processes and workflows within the platform. - Familiarity with various sales technology and productivity tools, such as CRM, email marketing, social selling, video conferencing, and e-signature software, and the ability to evaluate, select, implement, and train on the most relevant solutions for the sales team. - Experience in creating and maintaining a sales technology roadmap that aligns with the organization's strategic objectives and budget constraints. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.
May 20, 2024
Full time
Experience Level: Experienced Hire Categories: Sales & Marketing Location(s): One Canada Square, Canary Wharf, London, E14 5FA, GB At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. The Director of Sales Operations & Innovation is a high-impact leadership role responsible for driving the Moody's sales enablement initiatives and embedding strategic use of technologies, including generative AI, to revolutionize sales processes and strategies. This leader will architect, implement, and oversee programs that increase sales team productivity, effectiveness, and agility in a rapidly evolving market landscape. The role demands a seasoned professional with a blend of strategic vision, leadership excellence, and a deep understanding of how technology, especially AI, can be leveraged to enhance sales outcomes. Key Responsibilities: Strategic Leadership & Vision: Partner with key stakeholders in the Moody's organization as well as global sales leadership to build and execute a comprehensive sales technology strategy and governance program that aligns with the company's long-term goals, with a focus on scalability, efficiency, and innovation. Guide the sales organization through strategic shifts and market evolution with a clear vision and adaptable plans. Sales Process Optimization: Continuously assess and optimize the sales and sales operations processes to ensure maximum efficiency and effectiveness. Incorporate best practices and innovative solutions, including selective use of generative AI technologies, to enhance sales techniques and customer interactions. Sales Technology Evolution: Drive the adoption and optimization of CRM and sales technology solutions across the sales organization, ensuring data quality, accuracy, and consistency. Monitor and measure the effectiveness and ROI of sales enablement activities and investments, using data-driven insights and feedback mechanisms to continuously improve and iterate. Stay abreast of the latest trends, best practices, and innovations in sales enablement and sales technology, and recommend new solutions or enhancements as appropriate Generative AI Integration: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement. Ensure ethical use and compliance of AI technologies within sales strategies, maintaining transparency and trust with customers and stakeholders. Measure and analyze the impact of AI integration on sales performance, adjusting strategies as necessary to optimize outcomes. Engage with leaders across marketing, product development, IT, and customer success teams to ensure cohesive strategy and execution across the customer journey. Act as a catalyst for innovation and alignment between teams. Advanced Sales Training & Development: Spearhead advanced training programs that equip the sales team with the skills needed to effectively utilize new technologies, methodologies, and strategies, including generative AI tools, for enhanced sales performance. Performance Metrics & Analytics: Define and track key performance indicators (KPIs) to assess the effectiveness of sales enablement initiatives and technology integrations. Use insights to make data-driven decisions and continuously refine strategies. Qualifications: Master's degree in Business, Marketing, Technology, or related field; MBA preferred. 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field, with at least 5 years in a management role Proven track record of successfully implementing Sales Operations & Enablement strategies and leading Sales Transformation initiatives. Demonstrated experience in integrating technology solutions, including generative AI, into sales processes with measurable success. Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams. Strong analytical skills with experience in leveraging data to inform strategic decisions. Excellent communication, negotiation, and stakeholder management skills Expertise in Salesforce governance, administration, and best practices, with the ability to design and optimize sales processes and workflows within the platform. - Familiarity with various sales technology and productivity tools, such as CRM, email marketing, social selling, video conferencing, and e-signature software, and the ability to evaluate, select, implement, and train on the most relevant solutions for the sales team. - Experience in creating and maintaining a sales technology roadmap that aligns with the organization's strategic objectives and budget constraints. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
May 20, 2024
Full time
General & Administrative - Human Resources / Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world. About the Role We are seeking an experienced HR leader to oversee and lead the People function across our EMEA & ANZ region. Reporting to the Chief People Officer this role will be responsible for HR and Recruiting across the region, managing a small team and driving HR strategy and operations to support a scaling region. It's an exciting time to join the team as a new leader for the region has started and this role will partner with the leader of the region and the EMEA leadership team to develop and execute HR initiatives that support the organization and regional goals and objectives as they drive high performance to help deliver revenue growth. Other responsibilities include org planning and design, talent management, employee engagement initiatives, performance management and change management. This role will also be responsible for designing and delivering programs that enhance the employee experience while ensuring that all people decisions align with Highspot's people-centric culture and guiding principles. Key to this role's success will be to work closely with key internal stakeholders such as Legal, Finance, Workplace Strategy as well as with HR COE's (People Operations, People & Organisational Development, Total Rewards and DEI&B teams) to co-architect programs and provide regional insights and perspectives to ensure that programs and policies being launched will have global impact and success. The ideal candidate should have strong leadership and people management skills and should have prior experience of managing a team. The HR leader will be responsible for managing EMEA Recruiting, People Operations and HR Business Partnering. They should be able to bring experience of developing individuals and building a high-performing team that delivers and executes at pace with attention to detail. The successful candidate must possess real-time problem-solving skills and thrive in an entrepreneurial environment. They should be able to use qualitative and quantitative data to identify trends and create narratives that prioritise employee engagement. Highspot is renowned for its people-centric culture, and this role will be instrumental in bringing it to life through a broad range of activities. This is a fantastic opportunity for someone who is able to bring leadership and gravitas to a role, with the ability to both partner and challenge senior leadership and the opportunity to have an impact on the employee experience for a region that is growing. What You'll Do Manage a team of direct employees; setting clear goals, encouraging results, and investing in developing the team. Manage compliance with local employment legislation as well as any employee relations issues Collaborate with senior management to identify and address People/Culture issues, needs and opportunities for the EMEA region. Oversee the recruitment, onboarding and offboarding of employees in the region. Collaborate with top-level executives and their teams to establish the talent strategy required to sustain our rapid expansion and foster a work environment that promotes employee well-being and development. Partner with the Recruiting team to build systemic and scalable recruiting programs to create a sustainable pipeline of talent. Co-architect key strategies, programs and employee offerings with various COE teams. Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling. Work with managers and employees to address various employee relations issues, fairly representing all interests. Your Background 10+ years of experience in a Global HR Business Partner leadership role, including 4-6 years of people management, preferably in a high-tech environment. Experience of providing HR support across various EMEA countries specifically UK, France and Germany. In depth knowledge of employment law in the UK, France, Germany and Australia Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies Strong analytical skills, including the understanding of metrics to support plans and monitor performance Excellent written and verbal communication; high-quality document preparation and presentation skills; strong facilitation skills Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization Experience in coaching senior leaders and managers, and strong talent assessment skills Ability to work independently, as well as an active member of both business and HR teams Resilient and able to thrive in a fast-paced, entrepreneurial environment with a high level Competitive compensation including equity so you feel like you have a piece of the pie Flexible Leave Balance Holiday week off between Christmas and New Year Private medical insurance for you and your dependents Income protection insurance Company social events throughout the year Meaningfully contribute to a compelling vision Quarterly Recharge Fridays (paid days off for mental health recharge) Professional development opportunities through LinkedIn Learning Access to Coaches and Therapists through Modern Health Eligibility Checks We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation. Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr's services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice.Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
May 20, 2024
Full time
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr's services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice.Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
Our client is a leading offshore law firm who have global network of nine international offices. Their specialist practice areas include banking and finance, corporate and M&A, investment funds and private equity, trusts and private wealth, dispute resolution, insolvency, and property law. They are now looking for a Revenue Controller to join either their Jersey, Guernsey or Southampton Office this role will act as the main point of contact for billing and collection matters within our Jersey fee earning teams, on a day-to-day basis to maximise billings and collections. Responsibilities Establish and maintain strong working relationships with matter partners and fee earners and undertake regular reviews to discuss WIP and accounts receivable balances to drive performance across the firm Maintain service level agreements and adhere to the governance framework ensuring the accuracy of billing Provide regular and ad hoc reporting updates to the Group Finance Director, Partners, fee earners, Revenue Manager and Head of Financial Operations Maintain extensive knowledge of all significant WIP and debt balances at Partner and office level; report on and analyse the effects as to the short and long-term financial goals of each office Notify Partners regarding delinquent accounts and respond as directed. Offer sound advice on how to resolve such issues Play a key role in ensuring the firm is achieving its cash targets by managing and supporting the credit controllers Monitor missing timesheets and incorrect time recording behaviour and ensure that missing timesheets are promptly followed up Play a key role in ensuring the firm is successfully meeting all billing deadlines and proactively support the Revenue Manager Where appropriate, manage Ebilling clients and ensure the timely submission of invoices through the relevant Ebilling portals Candidate Profile The ideal candidate will prior experience of 3E and EBillingHub, with at least 3 years' experience in revenue management and experience in a law firm. Strong academic background and well versed with desktop programmes including the Microsoft Office Suite is a must. Prior exposure to meeting with a dealing with Partners will be advantageous. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its clients.
May 20, 2024
Full time
Our client is a leading offshore law firm who have global network of nine international offices. Their specialist practice areas include banking and finance, corporate and M&A, investment funds and private equity, trusts and private wealth, dispute resolution, insolvency, and property law. They are now looking for a Revenue Controller to join either their Jersey, Guernsey or Southampton Office this role will act as the main point of contact for billing and collection matters within our Jersey fee earning teams, on a day-to-day basis to maximise billings and collections. Responsibilities Establish and maintain strong working relationships with matter partners and fee earners and undertake regular reviews to discuss WIP and accounts receivable balances to drive performance across the firm Maintain service level agreements and adhere to the governance framework ensuring the accuracy of billing Provide regular and ad hoc reporting updates to the Group Finance Director, Partners, fee earners, Revenue Manager and Head of Financial Operations Maintain extensive knowledge of all significant WIP and debt balances at Partner and office level; report on and analyse the effects as to the short and long-term financial goals of each office Notify Partners regarding delinquent accounts and respond as directed. Offer sound advice on how to resolve such issues Play a key role in ensuring the firm is achieving its cash targets by managing and supporting the credit controllers Monitor missing timesheets and incorrect time recording behaviour and ensure that missing timesheets are promptly followed up Play a key role in ensuring the firm is successfully meeting all billing deadlines and proactively support the Revenue Manager Where appropriate, manage Ebilling clients and ensure the timely submission of invoices through the relevant Ebilling portals Candidate Profile The ideal candidate will prior experience of 3E and EBillingHub, with at least 3 years' experience in revenue management and experience in a law firm. Strong academic background and well versed with desktop programmes including the Microsoft Office Suite is a must. Prior exposure to meeting with a dealing with Partners will be advantageous. Important Notice It is Career Legal's policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its clients.
Willis Towers Watson provide innovative and market leading advice, solutions, and programmes across a range of People, Capital, and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients as they tackle their key pension, talent, benefits, and risk priorities.You will be part of an exciting and innovative team - Sales Operations, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience compared to our peers. Our objective is to support sales and client facing colleagues through operationalising sales enablement activity. This is an excellent opportunity for an ambitious professional to further advance their careers.The Role - Associate Director - GB Sales Operations LeadThis is an internal facing role reporting into WE DO (WTW Enterprise Delivery Organisation). The role has primary responsibility for leading GB Sales Operations, supporting businesses from both the Risk and Broking (R&B) and Health, Wealth and Career (HWC) segments.• Build and maintain internal relationships with senior stakeholders (R&B and HWC Business and Sales Leaders) • Oversee the roll out and delivery of global standard processes in GB: o Account planning - co-ordinate cross business planning sessions related to highest growth potential clients, identify actions and report progresso Client Satisfaction - co-ordination of the net promoter score survey and independent client review interviewso Clients at Risk - identification, tracking and reporting of revenue at risk scenarios• Partner with the various Sales Leaders to provide sales enablement support aligned to their growth priorities. Activities are likely to include:o Data analysis related to cross selling, market segmentation and opportunity identificationo Sales strategy, goal setting and go to market supporto Pipeline management, lead tracking and sales forecastingo Co-ordination and tracking of sales campaignso Identify sales training requirements and co-ordinate with learning & development colleagues to ensure delivery• Ensure the team act as a primary point of contact for enquires related to the CRM system and relevant reporting• Utilise a network of system champions to deliver CRM system training• Drive adoption of new global Sales Operations tools and processes in GB e.g. new Contracting, Questionnaires and Proposal Support COE • Provide support to Lead Relationship Managers in GBTeam management - GB Sales Operations• Line manage the onshore and offshore GB Sales Operations team • Ensure efficient utilisation of offshore capabilities aligned to business priorities • Oversee the delivery of cross segment activity such as account planning• Skilled at building effective relationships with stakeholders at all levels of an organisation• Experience in Sales Operations, Sales Management, Operations or Project Management at a large multi national organisation• Degree in Business, Sales Operations or similar is beneficial• Experienced in people management and development of junior level colleagues• Demonstrable communication, negotiation and influencing skills• Practical knowledge of sales strategy, account development and sales management• Highly analytical and competent when working with large data sets• Ability to represent the Sales Operations practice and WTW with integrity and credibility• Experience in a CRM system is advantageous • Competent in Microsoft tools - primarily excel (Vlookups, pivot tables and advanced formula) and PowerPoint.WTW can offer the successful candidate a fun and engaging environment working with some of the best people in our industry. WTW rewards our colleagues' efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, healthcare, life assurance, between other benefits.At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Most of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.Equal Opportunities Employer
May 20, 2024
Full time
Willis Towers Watson provide innovative and market leading advice, solutions, and programmes across a range of People, Capital, and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients as they tackle their key pension, talent, benefits, and risk priorities.You will be part of an exciting and innovative team - Sales Operations, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience compared to our peers. Our objective is to support sales and client facing colleagues through operationalising sales enablement activity. This is an excellent opportunity for an ambitious professional to further advance their careers.The Role - Associate Director - GB Sales Operations LeadThis is an internal facing role reporting into WE DO (WTW Enterprise Delivery Organisation). The role has primary responsibility for leading GB Sales Operations, supporting businesses from both the Risk and Broking (R&B) and Health, Wealth and Career (HWC) segments.• Build and maintain internal relationships with senior stakeholders (R&B and HWC Business and Sales Leaders) • Oversee the roll out and delivery of global standard processes in GB: o Account planning - co-ordinate cross business planning sessions related to highest growth potential clients, identify actions and report progresso Client Satisfaction - co-ordination of the net promoter score survey and independent client review interviewso Clients at Risk - identification, tracking and reporting of revenue at risk scenarios• Partner with the various Sales Leaders to provide sales enablement support aligned to their growth priorities. Activities are likely to include:o Data analysis related to cross selling, market segmentation and opportunity identificationo Sales strategy, goal setting and go to market supporto Pipeline management, lead tracking and sales forecastingo Co-ordination and tracking of sales campaignso Identify sales training requirements and co-ordinate with learning & development colleagues to ensure delivery• Ensure the team act as a primary point of contact for enquires related to the CRM system and relevant reporting• Utilise a network of system champions to deliver CRM system training• Drive adoption of new global Sales Operations tools and processes in GB e.g. new Contracting, Questionnaires and Proposal Support COE • Provide support to Lead Relationship Managers in GBTeam management - GB Sales Operations• Line manage the onshore and offshore GB Sales Operations team • Ensure efficient utilisation of offshore capabilities aligned to business priorities • Oversee the delivery of cross segment activity such as account planning• Skilled at building effective relationships with stakeholders at all levels of an organisation• Experience in Sales Operations, Sales Management, Operations or Project Management at a large multi national organisation• Degree in Business, Sales Operations or similar is beneficial• Experienced in people management and development of junior level colleagues• Demonstrable communication, negotiation and influencing skills• Practical knowledge of sales strategy, account development and sales management• Highly analytical and competent when working with large data sets• Ability to represent the Sales Operations practice and WTW with integrity and credibility• Experience in a CRM system is advantageous • Competent in Microsoft tools - primarily excel (Vlookups, pivot tables and advanced formula) and PowerPoint.WTW can offer the successful candidate a fun and engaging environment working with some of the best people in our industry. WTW rewards our colleagues' efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, healthcare, life assurance, between other benefits.At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. Most of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.Equal Opportunities Employer
ROLE PURPOSE The role of Projects Director is to deliver strategic goals whilst leading and managing a team including Operations Managers, Project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects nationally for a key client. The Projects Director will be responsible for ensuring that all projects are commercially managed in a professional and proactive manner to protect and enhance the profitability of our projects department. As the Senior operational lead for your account, you will have extensive experience in delivering projects and be comfortable managing several team members, client stakeholders and supply chain. You will have strong client engagement and relationship attributes and previous experience in a senior leadership role with a national account or large team. You will set and deliver strategic goals and constantly look for improvements and innovations in our delivery methods, timescales and processes. This is a key role providing support to the project delivery teams and ensuring that company processes and ethos is delivered consistently. ACCOUNTABILITIES Has a good knowledge of and adheres to the Company's Policies and Procedures, ICDL and other governance To ensure all projects are delivered successfully, on time and within budget. To oversee the line management of a team of project managers, supervisors, operatives & sub-contractors delivering project works to our clients To hold regular reviews (PRMs) on each project to ensure programme, cost, quality and safety are controlled in line with the business expectations To ensure a high level of service is delivered and develop relationships with key stakeholder clients to encourage repeat business and long term strategic frameworks To assist and develop new opportunities with existing and new clients in line with the business strategy to focus on predominantly end user clients To ensure compliance with all Integral group policies and procedures To deliver financial targets to meet established objectives, this will include the reporting of financial status with the support of the Commercial team To lead the relevant project teams to ensure compliance with company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. To ensure works are carried out to high standard complying with relevant British Standards and codes of practice. To provide support for the Business Estimating and QS Function as required. To manage the provision of technical support to the contract. To obtain and support the training for staff and operatives To carry out staff appraisals for direct reports setting out training and development programs as required. Maintain a close working relationship with Commercial, Engineering, Estimating / Work Winning and Support teams. Assist in final contract negotiations prior to contract award (including such matters as commercial and engineering matters) Provide engineering support as necessary to the business should workload demand in other areas or other new works. To take responsibility for the overall performance of your team. To develop customer relationships and provide excellent customer service. All employees are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. Identify and share innovations from across the business, including the latest installation techniques and lessons learnt PERSONAL QUALITIES AND EXPERIENCE Build positive relationships with the team and stakeholders Communicate using appropriate styles, methods Role model enthusiasm and energy about your work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional and positive demeanour with colleagues, clients and their customers. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. The following qualities/experience are desirable: Computer literate IT skills, Proficient in Excel, Outlook and PowerPoint Strong educational background within building services Leadership experience combined with good construction technical knowledge A proven track record of delivery Strong business acumen managing an account with c£20m annual revenue Experience managing multiple projects with diverse scope of works. Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve High level of self-motivation, organisational ability and drive to meet deadlines Commercial and financial Aptitude. Negotiation skills. Proven accounts and financial management track record
May 20, 2024
Full time
ROLE PURPOSE The role of Projects Director is to deliver strategic goals whilst leading and managing a team including Operations Managers, Project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects nationally for a key client. The Projects Director will be responsible for ensuring that all projects are commercially managed in a professional and proactive manner to protect and enhance the profitability of our projects department. As the Senior operational lead for your account, you will have extensive experience in delivering projects and be comfortable managing several team members, client stakeholders and supply chain. You will have strong client engagement and relationship attributes and previous experience in a senior leadership role with a national account or large team. You will set and deliver strategic goals and constantly look for improvements and innovations in our delivery methods, timescales and processes. This is a key role providing support to the project delivery teams and ensuring that company processes and ethos is delivered consistently. ACCOUNTABILITIES Has a good knowledge of and adheres to the Company's Policies and Procedures, ICDL and other governance To ensure all projects are delivered successfully, on time and within budget. To oversee the line management of a team of project managers, supervisors, operatives & sub-contractors delivering project works to our clients To hold regular reviews (PRMs) on each project to ensure programme, cost, quality and safety are controlled in line with the business expectations To ensure a high level of service is delivered and develop relationships with key stakeholder clients to encourage repeat business and long term strategic frameworks To assist and develop new opportunities with existing and new clients in line with the business strategy to focus on predominantly end user clients To ensure compliance with all Integral group policies and procedures To deliver financial targets to meet established objectives, this will include the reporting of financial status with the support of the Commercial team To lead the relevant project teams to ensure compliance with company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. To ensure works are carried out to high standard complying with relevant British Standards and codes of practice. To provide support for the Business Estimating and QS Function as required. To manage the provision of technical support to the contract. To obtain and support the training for staff and operatives To carry out staff appraisals for direct reports setting out training and development programs as required. Maintain a close working relationship with Commercial, Engineering, Estimating / Work Winning and Support teams. Assist in final contract negotiations prior to contract award (including such matters as commercial and engineering matters) Provide engineering support as necessary to the business should workload demand in other areas or other new works. To take responsibility for the overall performance of your team. To develop customer relationships and provide excellent customer service. All employees are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy. Identify and share innovations from across the business, including the latest installation techniques and lessons learnt PERSONAL QUALITIES AND EXPERIENCE Build positive relationships with the team and stakeholders Communicate using appropriate styles, methods Role model enthusiasm and energy about your work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional and positive demeanour with colleagues, clients and their customers. Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance. The following qualities/experience are desirable: Computer literate IT skills, Proficient in Excel, Outlook and PowerPoint Strong educational background within building services Leadership experience combined with good construction technical knowledge A proven track record of delivery Strong business acumen managing an account with c£20m annual revenue Experience managing multiple projects with diverse scope of works. Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve High level of self-motivation, organisational ability and drive to meet deadlines Commercial and financial Aptitude. Negotiation skills. Proven accounts and financial management track record
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role of Commercial Lead. Job Title: Commercial Lead Reports To: Managing Director Our client is a Suffolk-based company that designs and manufactures a wide range of products for the recreational vehicle market. It is a design-led company that has always sought to provide innovative and affordable solutions based on the needs of the market. They are committed to provide the best support for their retailer partners in the UK and Europe Job Summary: The Commercial Lead is a dynamic role responsible for leading the commercial strategy and managing significant areas of the business, including sales, administration, customer service, and logistics operations. This role requires strategic oversight of marketing and engineering projects, as well as personal management of key international client accounts. The Commercial Lead will drive revenue growth and maintain high standards of operational efficiency and customer satisfaction. Key Responsibilities: Strategic Commercial Leadership Develop and execute comprehensive commercial strategies that align with company goals and objectives, aiming to promote revenue growth and market expansion. Analyse market trends and competitive dynamics to adapt strategies and capitalise on business opportunities. Department Management: Provide direct leadership across various departments including sales, administration, customer service, and logistics operations. Ensure that all division operations are aligned with the strategic goals of the business, promoting efficiency and effectiveness. Project Oversight: Lead key marketing and engineering projects, ensuring they are completed on time, within budget, and aligned with strategic business objectives. Coordinate cross-functional teams to ensure smooth execution of projects and initiatives. Financial Management: Manage the commercial budget, monitor financial performance, and make adjustments to strategies based on financial data and market conditions. Ensure profitability and cost-efficiency across all commercial operations. Client Relationship Management: Maintain and enhance relationships with key overseas clients, managing personal account bases to ensure high levels of satisfaction and continued business growth. Negotiate major contracts and close deals, fostering long-term client partnerships. Team Leadership and Development: Build and mentor a high-performing commercial team, setting clear objectives and evaluating performance against key metrics. Foster a culture of high performance, continuous improvement, and professional development within the team. Skills and Qualifications: Proven experience in commercial leadership, preferably within a similar industry. Excellent understanding of business operations, market dynamics, and financial strategies. Strong leadership skills, capable of managing and motivating diverse teams. Ideally knowledge and passion for camping, caravanning and the outdoors. Exceptional project management abilities, with a track record of successful project delivery. Advanced negotiation and relationship management skills, with experience handling major client accounts, particularly in international settings. Strategic thinker with the ability to make critical decisions under pressure. Benefits and other information Holidays As a full-time employee, you are entitled to 20 + Sats Furthermore, following completion of 2 years of service, you will be entitled to 1 additional day paid holiday per additional year of service in the following years up to a maximum of 5 additional days paid holiday. Benefits: After the successful completion of your probationary period, you may be provided with the following benefits during your employment, subject to any rules applicable to the relevant benefit. (a) Group Income Protection Scheme Hours: 40 hours per week to be worked between 09:00 and 17:00 with one unpaid hour for lunch included in any one full-day of 8 hours. Pension: Auto Enrolment into the NEST Pension Scheme. Location : Suffolk :IP9
May 20, 2024
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role of Commercial Lead. Job Title: Commercial Lead Reports To: Managing Director Our client is a Suffolk-based company that designs and manufactures a wide range of products for the recreational vehicle market. It is a design-led company that has always sought to provide innovative and affordable solutions based on the needs of the market. They are committed to provide the best support for their retailer partners in the UK and Europe Job Summary: The Commercial Lead is a dynamic role responsible for leading the commercial strategy and managing significant areas of the business, including sales, administration, customer service, and logistics operations. This role requires strategic oversight of marketing and engineering projects, as well as personal management of key international client accounts. The Commercial Lead will drive revenue growth and maintain high standards of operational efficiency and customer satisfaction. Key Responsibilities: Strategic Commercial Leadership Develop and execute comprehensive commercial strategies that align with company goals and objectives, aiming to promote revenue growth and market expansion. Analyse market trends and competitive dynamics to adapt strategies and capitalise on business opportunities. Department Management: Provide direct leadership across various departments including sales, administration, customer service, and logistics operations. Ensure that all division operations are aligned with the strategic goals of the business, promoting efficiency and effectiveness. Project Oversight: Lead key marketing and engineering projects, ensuring they are completed on time, within budget, and aligned with strategic business objectives. Coordinate cross-functional teams to ensure smooth execution of projects and initiatives. Financial Management: Manage the commercial budget, monitor financial performance, and make adjustments to strategies based on financial data and market conditions. Ensure profitability and cost-efficiency across all commercial operations. Client Relationship Management: Maintain and enhance relationships with key overseas clients, managing personal account bases to ensure high levels of satisfaction and continued business growth. Negotiate major contracts and close deals, fostering long-term client partnerships. Team Leadership and Development: Build and mentor a high-performing commercial team, setting clear objectives and evaluating performance against key metrics. Foster a culture of high performance, continuous improvement, and professional development within the team. Skills and Qualifications: Proven experience in commercial leadership, preferably within a similar industry. Excellent understanding of business operations, market dynamics, and financial strategies. Strong leadership skills, capable of managing and motivating diverse teams. Ideally knowledge and passion for camping, caravanning and the outdoors. Exceptional project management abilities, with a track record of successful project delivery. Advanced negotiation and relationship management skills, with experience handling major client accounts, particularly in international settings. Strategic thinker with the ability to make critical decisions under pressure. Benefits and other information Holidays As a full-time employee, you are entitled to 20 + Sats Furthermore, following completion of 2 years of service, you will be entitled to 1 additional day paid holiday per additional year of service in the following years up to a maximum of 5 additional days paid holiday. Benefits: After the successful completion of your probationary period, you may be provided with the following benefits during your employment, subject to any rules applicable to the relevant benefit. (a) Group Income Protection Scheme Hours: 40 hours per week to be worked between 09:00 and 17:00 with one unpaid hour for lunch included in any one full-day of 8 hours. Pension: Auto Enrolment into the NEST Pension Scheme. Location : Suffolk :IP9
Drive Results: We power evolutions in commerce by driving measurable results for our people and for the world's leading companies. We challenge the status quo through our culture of innovation. Think big, work hard, and execute on transforming the future of commerce - that's who we are. Cultivate Belonging: We foster positive relationships and elevate teamwork by owning both our personal impact and the impact we leave on the communities we operate in. commercetoolers share a commitment to curiosity, understanding diverse experiences, and making positive impacts through inclusion. By investing in learning, development, and growth opportunities, we empower all commercetoolers to take the lead in their professional growth. Champion Customers: Through incremental innovation and thoughtful collaboration, we power our customers' ability to then translate those into revenue-generating opportunities. Ambitious by nature, commercetoolers create continuous value and go the extra mile for our customers to unlock their full potential. We prioritize the customer experience in our development, proactively addressing any challenges that arise with unwavering resilience. Adapt Boldly: We are curious, inventive, and change drivers. commercetoolers own up to our mistakes, learn from failures, and, in doing so, build trust. We are committed to being bold decision-makers and transforming the future of commerce. The Opportunity: As our Director, Sales Operations, you will lead and manage our global Sales Operations Team to ensure operational excellence and high performance. By working cross-functionally with our Sales and Customer Success leaders, you will optimize our global sales organization while driving efficiencies and opportunities for growth. Your Mission: Oversee sales forecasting, ensuring accuracy and timely adjustments as needed Establish and maintain scalable processes that ensure best practices in pipeline management, CRM operations, and sales reporting Work closely with sales leadership to define key performance metrics and indicators for sales force productivity Ensure sales technology stack is optimally used in driving efficiencies and visibility across all sales channels Collaborate with Business Intelligence teams to build Tableau dashboards that reduce repetitive work for the Sales Ops team while aligning GTM organizations towards one source of truth Analyze sales data and performance metrics to identify areas for improvement and implement solutions to drive sales growth Act as a liaison between sales, marketing, finance, and other departments to ensure strategic alignment and operational cohesion What you need to succeed: 6+ years of experience in sales operations, business operations, or a similar role within a fast-paced environment Proven track record of leading sales operations teams and driving significant sales growth Strong analytical skills and data-driven thinking with an extensive background in CRM systems and sales software Excellent leadership and communication skills, capable of articulating ideas to both technical and non-technical audiences Highly organized and results-oriented with an ability to manage multiple priorities simultaneously Nice to have: Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred We care about your Growth and Well-being Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks ️ Workation: Up to 60 days/year from a country different from your base country ct Academy: Regular internal training sessions ️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees Mindset & Growth: A diverse, creative workspace with an international culture & learning environment For US-based roles Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering Prepare For Your Future: 401k with company match Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! FOR DURHAM-BASED ROLES Enjoy a flexible, hybrid working environment Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham Do you have a dog? We're a dog friendly office Kombucha on tap, coffee, tea, snacks, and catered lunches Semi-monthly team events Need a break? We have foosball, darts, ping pong, and a golf putting simulator Combination of individual work spaces and cozy meeting rooms We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it's the right thing to do, but because it makes us better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. What excites you most about joining commercetools? Do you know any commercetools employees? If so, please list their name(s) below! Will you require sponsorship now or in the future? I have read and understood the privacy notice. Privacy Notice Please select We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Gender (Select one) Male Female Non-binary/Non-conforming I'd prefer to self-describe I don't wish to answer
May 20, 2024
Full time
Drive Results: We power evolutions in commerce by driving measurable results for our people and for the world's leading companies. We challenge the status quo through our culture of innovation. Think big, work hard, and execute on transforming the future of commerce - that's who we are. Cultivate Belonging: We foster positive relationships and elevate teamwork by owning both our personal impact and the impact we leave on the communities we operate in. commercetoolers share a commitment to curiosity, understanding diverse experiences, and making positive impacts through inclusion. By investing in learning, development, and growth opportunities, we empower all commercetoolers to take the lead in their professional growth. Champion Customers: Through incremental innovation and thoughtful collaboration, we power our customers' ability to then translate those into revenue-generating opportunities. Ambitious by nature, commercetoolers create continuous value and go the extra mile for our customers to unlock their full potential. We prioritize the customer experience in our development, proactively addressing any challenges that arise with unwavering resilience. Adapt Boldly: We are curious, inventive, and change drivers. commercetoolers own up to our mistakes, learn from failures, and, in doing so, build trust. We are committed to being bold decision-makers and transforming the future of commerce. The Opportunity: As our Director, Sales Operations, you will lead and manage our global Sales Operations Team to ensure operational excellence and high performance. By working cross-functionally with our Sales and Customer Success leaders, you will optimize our global sales organization while driving efficiencies and opportunities for growth. Your Mission: Oversee sales forecasting, ensuring accuracy and timely adjustments as needed Establish and maintain scalable processes that ensure best practices in pipeline management, CRM operations, and sales reporting Work closely with sales leadership to define key performance metrics and indicators for sales force productivity Ensure sales technology stack is optimally used in driving efficiencies and visibility across all sales channels Collaborate with Business Intelligence teams to build Tableau dashboards that reduce repetitive work for the Sales Ops team while aligning GTM organizations towards one source of truth Analyze sales data and performance metrics to identify areas for improvement and implement solutions to drive sales growth Act as a liaison between sales, marketing, finance, and other departments to ensure strategic alignment and operational cohesion What you need to succeed: 6+ years of experience in sales operations, business operations, or a similar role within a fast-paced environment Proven track record of leading sales operations teams and driving significant sales growth Strong analytical skills and data-driven thinking with an extensive background in CRM systems and sales software Excellent leadership and communication skills, capable of articulating ideas to both technical and non-technical audiences Highly organized and results-oriented with an ability to manage multiple priorities simultaneously Nice to have: Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree preferred We care about your Growth and Well-being Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks ️ Workation: Up to 60 days/year from a country different from your base country ct Academy: Regular internal training sessions ️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees Mindset & Growth: A diverse, creative workspace with an international culture & learning environment For US-based roles Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering Prepare For Your Future: 401k with company match Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! FOR DURHAM-BASED ROLES Enjoy a flexible, hybrid working environment Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham Do you have a dog? We're a dog friendly office Kombucha on tap, coffee, tea, snacks, and catered lunches Semi-monthly team events Need a break? We have foosball, darts, ping pong, and a golf putting simulator Combination of individual work spaces and cozy meeting rooms We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it's the right thing to do, but because it makes us better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. What excites you most about joining commercetools? Do you know any commercetools employees? If so, please list their name(s) below! Will you require sponsorship now or in the future? I have read and understood the privacy notice. Privacy Notice Please select We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Gender (Select one) Male Female Non-binary/Non-conforming I'd prefer to self-describe I don't wish to answer
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr's services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice.Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.
May 19, 2024
Full time
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr's services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice.Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we're not just offering a job - we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the Role Walr is on the search for a Business Development Director to spearhead our rapidly expanding European operations. This role is perfect for those who thrive in the vibrant environment of a startup, excel under tight deadlines, adapt seamlessly to change, and manage multiple tasks effortlessly. As the Business Development Director, you will lead our new business initiatives across the UK and Europe, with an initial focus on Agency and Consulting client sectors. You will collaborate closely with the CCO and EVP of Growth to implement our commercial strategies aimed at securing new clients and enhancing their engagement with Walr. The ideal candidate will possess a robust understanding of how to effectively communicate the advantages of our software, our global audience reach, and our outstanding service, making a significant impact in a role that demands both strategic insight and practical business acumen. Key Responsibilities Design and implement a sales strategy targeting new market segments to amplify revenue growth across a broad range of Agency & Consulting clients. Actively build and maintain a robust pipeline of prospects through strategic networking, industry events, and proactive outbound sales initiatives. Collaborate closely with the Marketing team to craft compelling lead generation campaigns that captivate and convert. Directly engage with potential clients to fully understand their needs and craft customized solutions that leverage Walr's capabilities to meet their goals. Lead high-stakes negotiations and close substantial deals, while nurturing enduring relationships with key stakeholders for sustained growth. Work in tandem with Walr's operations, tech, and marketing teams to ensure our offerings continually evolve to meet customer demands and exceed expectations. Keep a pulse on market trends and competitor movements to adapt strategies effectively and maintain a competitive edge. Promptly respond to inbound leads with accurate and consultative feedback, ensuring a professional first impression. Provide weekly reports on commercial performance, showcasing effective pipeline management, strategic action planning, and data-informed account decisions. Maintain rigorous documentation of all data, project details, and client interactions within Walr's sales systems to support comprehensive reporting and informed decision-making. Serve as a role model within the team, setting a high standard and offering mentorship to junior team members to foster their professional growth and development. Desired Experience Proven experience in online quantitative data collection, with a demonstrable history of driving growth in commercial organisations through strategic outbound new business initiatives. Solid understanding of market research methodologies, with specialized expertise in selling data, samples, and related professional services. A proven ability to consistently meet or exceed sales targets and effectively execute sales plans. A highly strategic and consultative approach, coupled with an inherent curiosity and a strong drive to pioneer new ideas and solutions. Exceptional communication skills, confident in engaging with clients across various channels. Adept at interacting with senior stakeholders, both internally and externally, and comfortable in high-level business discussions. Extensive experience in managing and influencing senior stakeholders, fostering significant long-term relationships. Desired Skills & Attributes Commercial Mindset & Profitability Management: You take a macro-view of your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. Strong Communication: An effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate vocabulary. Takes care to structure ideas clearly and persuasively. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value. Professional Maturity: Walr embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Team Builder: At Walr, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of Walr, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Cultural Steward & Team Leader: Understands his/her role and sets the tone for living the Walr values, maintaining team morale and motivation and serves as a steward of the Walr brand internally and externally.