Oxby & Parke Recruitment
Aylesbury, Buckinghamshire
The Company: A hugely prestigious business, steeped in history with an enviable reputation. They pride themselve on offering a range of high end products to their clients which far surpass their competition, both in quality and service excellence. The Role: You will be the link between the Production Office and the Sales Teams, working closely with internal stakeholders, Project Managers and manufacturing partners to ensure the timely manufacture and dispatch of customer orders. You will perform various coordinating tasks along with administrative duties, like maintaining documentation, order creation and query investigations. To succeed in this role, you should have excellent time management and communication skills, as you'll collaborate across our internal teams to deliver results on deadlines. Ultimately, you will ensure that all Customer projects are completed on time and meet high quality standards. Responsibilities Coordinate activities, resources and information between the manufacturing operation and external manufacturing partners. Create projects into trackable actions and set timeframes Liaise with internal clients to identify and define requirements, scope and objectives Assign tasks to internal teams and assist with schedule management through to the point of delivery Make sure that internal clients' needs are met as projects evolve Monitor progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Work with the production and sales admin teams to overcome any challenges Requirements and skills Proven work experience in a similar role. An ability to prepare and interpret flowcharts, schedules and step-by-step action plans - desirable. Solid organizational skills, including multitasking and time-management.
May 18, 2024
Full time
The Company: A hugely prestigious business, steeped in history with an enviable reputation. They pride themselve on offering a range of high end products to their clients which far surpass their competition, both in quality and service excellence. The Role: You will be the link between the Production Office and the Sales Teams, working closely with internal stakeholders, Project Managers and manufacturing partners to ensure the timely manufacture and dispatch of customer orders. You will perform various coordinating tasks along with administrative duties, like maintaining documentation, order creation and query investigations. To succeed in this role, you should have excellent time management and communication skills, as you'll collaborate across our internal teams to deliver results on deadlines. Ultimately, you will ensure that all Customer projects are completed on time and meet high quality standards. Responsibilities Coordinate activities, resources and information between the manufacturing operation and external manufacturing partners. Create projects into trackable actions and set timeframes Liaise with internal clients to identify and define requirements, scope and objectives Assign tasks to internal teams and assist with schedule management through to the point of delivery Make sure that internal clients' needs are met as projects evolve Monitor progress and handle any issues that arise Act as the point of contact and communicate project status to all participants Work with the production and sales admin teams to overcome any challenges Requirements and skills Proven work experience in a similar role. An ability to prepare and interpret flowcharts, schedules and step-by-step action plans - desirable. Solid organizational skills, including multitasking and time-management.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 18, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
May 17, 2024
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) Promotional activity help to plan and organise, liaising with Marketing Fulfilment and Finance Teams analyse results and report on CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Pro active analysis of customer activity communicate with managers and sales agents Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
Salary: Starting at £28,771 DOE plus an annual shift allowance of £4,113.69 Hours: Monday to Friday 6-2 and 2-10 but must be capable of doing day shifts (possibly 8-4) to cover holidays and must be able to work the occasional night shift if required. Location: Runcorn, United Kingdom Contract: Full time, permanentAAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach, we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care.Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact.AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Runcorn AAK Runcorn is the home to AAK Foods, a major manufacturer and supplier of sauces, condiments, and dressings to the retail and foodservice sectors.Our private label work has won awards for taste and quality, and our products can be found on the shelves of stores throughout the world. From our site on Davy Road, to the east of the town centre, we work with customers to co-develop new recipes for grocery private label products, retail restaurants, quick service restaurants, foodservice and food ingredients. Responsibilities • Co-ordination of stock transfer orders to 3rd party external warehouses, stock accuracy and reconciliation of warehouse invoices.• Liaise with Hauliers to ensure delivery is effectively coordinated and monitor systems to ensure orders have been dispatched within agreed timescales.• Monitor the loading slots for the bulk and pack loading and manage potential disturbances.• Receive incoming goods and materials, verifying quantities and quality against purchase orders and delivery notes as well as filling in with warehouse the Goods checking notes and booking the stock onto the stock control system (MTMS)• Ensure compliance with Health and Safety regulations in the goods in area, including safe handling and storage of materials.• Manage outbound deliveries. Arrange export declarations (if required). Prepare and issue accurate documentation for customer. • Raise Hold Notes and Non-Conformances as required• Perform against a set number of KPI's and measure deliveries against KPI's for lateness etc • Doing daily and weekly PI stocktakes to ensure the site has a stocktake every 4-6 weeks. Monitor shelf life of stock and raise concessions as required.• Quarterly stock checks will be completed which will require some weekend work on Saturday and Sunday.• Helping to work towards Month End close offs for accounts ensuring all stock is booked and any discrepancies are resolved. About you • Previous experience in goods receiving or warehouse coordination role, preferably in the food manufacturing sector.• Knowledge of the processes, tools, and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials, and supplies. • Knowledge of the policies, processes, and systems of warehouse management; ability to effectively manage one or more warehouses or distribution centres.• Strong attention to detail and accuracy in record keeping.• Excellent communication skills • Proficiency in using inventory management software/systems• Understanding of health and safety regulations in a warehouse environment In return AAK offer: • Free Hot Drinks• Free Parking Onsite• On-Site Canteen Serving Hot Food• 25 Days Holidays Plus Bank Holidays• 30-minute paid break per shift• Company Pension 3% Employee, 5% Employer• Life Assurance Cover • UK Healthcare Scheme, Including Gym, and Lifestyle Discounts Diversity & Inclusion at AAK AAK prohibits discrimination based on race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Stock Transfer Coordinator, Warehouse Inventory Coordinator, Logistics and Inbound Coordinator, Goods Receipt and Dispatch Coordinator, Material Handling Coordinator, Supply Chain Operations Coordinator, Receiving and Dispatch Coordinator, Inventory Control Coordinator, Distribution Logistics Coordinator, Goods Movement Coordinator, etc. REF-
May 17, 2024
Full time
Salary: Starting at £28,771 DOE plus an annual shift allowance of £4,113.69 Hours: Monday to Friday 6-2 and 2-10 but must be capable of doing day shifts (possibly 8-4) to cover holidays and must be able to work the occasional night shift if required. Location: Runcorn, United Kingdom Contract: Full time, permanentAAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach, we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care.Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact.AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Runcorn AAK Runcorn is the home to AAK Foods, a major manufacturer and supplier of sauces, condiments, and dressings to the retail and foodservice sectors.Our private label work has won awards for taste and quality, and our products can be found on the shelves of stores throughout the world. From our site on Davy Road, to the east of the town centre, we work with customers to co-develop new recipes for grocery private label products, retail restaurants, quick service restaurants, foodservice and food ingredients. Responsibilities • Co-ordination of stock transfer orders to 3rd party external warehouses, stock accuracy and reconciliation of warehouse invoices.• Liaise with Hauliers to ensure delivery is effectively coordinated and monitor systems to ensure orders have been dispatched within agreed timescales.• Monitor the loading slots for the bulk and pack loading and manage potential disturbances.• Receive incoming goods and materials, verifying quantities and quality against purchase orders and delivery notes as well as filling in with warehouse the Goods checking notes and booking the stock onto the stock control system (MTMS)• Ensure compliance with Health and Safety regulations in the goods in area, including safe handling and storage of materials.• Manage outbound deliveries. Arrange export declarations (if required). Prepare and issue accurate documentation for customer. • Raise Hold Notes and Non-Conformances as required• Perform against a set number of KPI's and measure deliveries against KPI's for lateness etc • Doing daily and weekly PI stocktakes to ensure the site has a stocktake every 4-6 weeks. Monitor shelf life of stock and raise concessions as required.• Quarterly stock checks will be completed which will require some weekend work on Saturday and Sunday.• Helping to work towards Month End close offs for accounts ensuring all stock is booked and any discrepancies are resolved. About you • Previous experience in goods receiving or warehouse coordination role, preferably in the food manufacturing sector.• Knowledge of the processes, tools, and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials, and supplies. • Knowledge of the policies, processes, and systems of warehouse management; ability to effectively manage one or more warehouses or distribution centres.• Strong attention to detail and accuracy in record keeping.• Excellent communication skills • Proficiency in using inventory management software/systems• Understanding of health and safety regulations in a warehouse environment In return AAK offer: • Free Hot Drinks• Free Parking Onsite• On-Site Canteen Serving Hot Food• 25 Days Holidays Plus Bank Holidays• 30-minute paid break per shift• Company Pension 3% Employee, 5% Employer• Life Assurance Cover • UK Healthcare Scheme, Including Gym, and Lifestyle Discounts Diversity & Inclusion at AAK AAK prohibits discrimination based on race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Stock Transfer Coordinator, Warehouse Inventory Coordinator, Logistics and Inbound Coordinator, Goods Receipt and Dispatch Coordinator, Material Handling Coordinator, Supply Chain Operations Coordinator, Receiving and Dispatch Coordinator, Inventory Control Coordinator, Distribution Logistics Coordinator, Goods Movement Coordinator, etc. REF-
Your new company Hays are working with a growing distribution business in Shrewsbury who are looking for an Aftersales Coordinator on a permanent basis. Your new role As an Aftersales Coordinator, your role will be to field and manage all service and repair requests from customers in a timely manner. You will be responsible for liaising internally with various departments to support with business growth.As an Aftersales Coordinator, your role will involve: Develop and maintain relationships with personnel at all levels within customer organisations to increase loyalty. Co-ordination of service department. Follow up and through any 3rd Parties engineers/contractors Updating of systems - SAP Customer contact and ensuring issues are dealt with in timely and professional manner. Produce quotations. Liaise with freight suppliers and process documentation of export orders. Liaise with customers and process servicing requirements. Provide technical support to customers regarding machine operational issues in the field. What you'll need to succeed In order to be considered for this role you will need to have previous Aftersales experience, you must also possess: Must be able to communicate effectively and build partnerships with all levels of internal and external personnel verbally and in writing A 'can-do' attitude. Reliable, enthusiastic and conscientious. Self-motivated and able to work without supervision. The ability to take the initiative and be ambitious in improving personal performance. Clear understanding of the Company's policies, particularly regarding acceptable standards of behaviour and attention to detail Customer service skills - Excellent interpersonal skills to develop and nurture customer relations, particularly via telephone Knowledge of SAP-B1. What you'll get in return Free Parking Buy and sell holiday Free lunch every Friday Competitive pay If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Your new company Hays are working with a growing distribution business in Shrewsbury who are looking for an Aftersales Coordinator on a permanent basis. Your new role As an Aftersales Coordinator, your role will be to field and manage all service and repair requests from customers in a timely manner. You will be responsible for liaising internally with various departments to support with business growth.As an Aftersales Coordinator, your role will involve: Develop and maintain relationships with personnel at all levels within customer organisations to increase loyalty. Co-ordination of service department. Follow up and through any 3rd Parties engineers/contractors Updating of systems - SAP Customer contact and ensuring issues are dealt with in timely and professional manner. Produce quotations. Liaise with freight suppliers and process documentation of export orders. Liaise with customers and process servicing requirements. Provide technical support to customers regarding machine operational issues in the field. What you'll need to succeed In order to be considered for this role you will need to have previous Aftersales experience, you must also possess: Must be able to communicate effectively and build partnerships with all levels of internal and external personnel verbally and in writing A 'can-do' attitude. Reliable, enthusiastic and conscientious. Self-motivated and able to work without supervision. The ability to take the initiative and be ambitious in improving personal performance. Clear understanding of the Company's policies, particularly regarding acceptable standards of behaviour and attention to detail Customer service skills - Excellent interpersonal skills to develop and nurture customer relations, particularly via telephone Knowledge of SAP-B1. What you'll get in return Free Parking Buy and sell holiday Free lunch every Friday Competitive pay If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Get Recruited (UK) Ltd
Nottingham, Nottinghamshire
BID ADMINISTRATOR NOTTINGHAM - FULLY OFFICE BASED UPTO £30,000 + BONUS + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are working on behalf of a rapidly growing business that supplies exceptional products that has a positive impact on people's lives. As part of their rapid growth, they're now looking to recruit an experienced Bid Administrator to join the team where you will support the Bid Coordinator.This is the perfect opportunity to undertake a role where no two days are the same where you can become an integral part of a rapidly growing business. If you are an experienced Administrator, Bid Administrator, Bid Coordinator, Construction Administrator or similar, this opportunity is not to be missed! THE ROLE: Work within the Bid Department. Support the Bid Coordinators with the tender process. Prepare and create documentation. Prepare and create quotes on the CRM system. Use InDesign for the submission of quotes. Assist with enquiries that may come through regarding and customer queries or transferring calls to relevant departments. THE PERSON: Must have worked within an Administration, Administrator, Bid Administrator, Bid Admin, Bid Coordinator. Construction industry experience would be ideal or working with local authorities. Have awareness of compliance and working with documentation and preparing documents. InDesign and Salesforce experience would be a bonus! Must be able to drive. Strong attention to detail. Proactive individual. Organisation skills are a must. Get Recruited is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
BID ADMINISTRATOR NOTTINGHAM - FULLY OFFICE BASED UPTO £30,000 + BONUS + CAREER PROGRESSION THE OPPORTUNITY: Get Recruited are working on behalf of a rapidly growing business that supplies exceptional products that has a positive impact on people's lives. As part of their rapid growth, they're now looking to recruit an experienced Bid Administrator to join the team where you will support the Bid Coordinator.This is the perfect opportunity to undertake a role where no two days are the same where you can become an integral part of a rapidly growing business. If you are an experienced Administrator, Bid Administrator, Bid Coordinator, Construction Administrator or similar, this opportunity is not to be missed! THE ROLE: Work within the Bid Department. Support the Bid Coordinators with the tender process. Prepare and create documentation. Prepare and create quotes on the CRM system. Use InDesign for the submission of quotes. Assist with enquiries that may come through regarding and customer queries or transferring calls to relevant departments. THE PERSON: Must have worked within an Administration, Administrator, Bid Administrator, Bid Admin, Bid Coordinator. Construction industry experience would be ideal or working with local authorities. Have awareness of compliance and working with documentation and preparing documents. InDesign and Salesforce experience would be a bonus! Must be able to drive. Strong attention to detail. Proactive individual. Organisation skills are a must. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Service Coordinator An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers. Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours! The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment! Key Duties: Schedule contract services, breakdowns, and installations of machines Spares order entry and invoicing. Provide quotes for parts and labour. Update the CRM system and quote database Monitor and processes where needed van stocks, sales orders and replenishment orders. Preparing and sending new and renewal service contract quotes. Proactively contacting historical and lapsed contract clients Telephone answering/call handling. Emailing out pre visit confirmation sheets Benefits: 25 days holiday (increasing with service to 27) plus statutory holidays Onsite parking EAP System Annual Profit related Bonus Pension Scheme Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts. This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Service Coordinator An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers. Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours! The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment! Key Duties: Schedule contract services, breakdowns, and installations of machines Spares order entry and invoicing. Provide quotes for parts and labour. Update the CRM system and quote database Monitor and processes where needed van stocks, sales orders and replenishment orders. Preparing and sending new and renewal service contract quotes. Proactively contacting historical and lapsed contract clients Telephone answering/call handling. Emailing out pre visit confirmation sheets Benefits: 25 days holiday (increasing with service to 27) plus statutory holidays Onsite parking EAP System Annual Profit related Bonus Pension Scheme Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts. This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company A growing Finance team based in Blackburn, are now recruiting on a full-time permanent basis for a Sales Support Coordinator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and develop your skills within Business Support. The working hours are Monday to Friday, 9am - 5pm with an hours lunch break, within a very modern and stylish office. Your new role As Sales Support Coordinator you will provide support and assistance to fellow team members and departments to meet company/team goals. Maintaining customer records and files, inputting and processing customer information, details, and documentation onto the company's sales/CRM system. Dealing with telephone queries in a timely and friendly manner and forwarding to appropriate individual.Along with all other duties that fall within your capabilities as Sales Support Co-Ordinator and as directed by your Line Manager. What you'll need to succeed To be successful in the Sales Support role you should have strong attention to detail, be highly organised and confident communicator via telephone and email. With a strong understanding and history of having excellent attention to detail.Along with Strong time-management skills, passionate about Customer Service and be able to demonstrate competence in a sales environment whilst working confidently towards targets. What you'll get in return In return, you will be paid a competitive annual salary starting from 22,300 dependent on experience, along with 25 days annual leave plus standard bank holidays and birthday. Along with flexible working hours, free onsite parking, internal development and progression, social events throughout the year and working within a great office environment with likeminded people. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Full time
Your new company A growing Finance team based in Blackburn, are now recruiting on a full-time permanent basis for a Sales Support Coordinator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and develop your skills within Business Support. The working hours are Monday to Friday, 9am - 5pm with an hours lunch break, within a very modern and stylish office. Your new role As Sales Support Coordinator you will provide support and assistance to fellow team members and departments to meet company/team goals. Maintaining customer records and files, inputting and processing customer information, details, and documentation onto the company's sales/CRM system. Dealing with telephone queries in a timely and friendly manner and forwarding to appropriate individual.Along with all other duties that fall within your capabilities as Sales Support Co-Ordinator and as directed by your Line Manager. What you'll need to succeed To be successful in the Sales Support role you should have strong attention to detail, be highly organised and confident communicator via telephone and email. With a strong understanding and history of having excellent attention to detail.Along with Strong time-management skills, passionate about Customer Service and be able to demonstrate competence in a sales environment whilst working confidently towards targets. What you'll get in return In return, you will be paid a competitive annual salary starting from 22,300 dependent on experience, along with 25 days annual leave plus standard bank holidays and birthday. Along with flexible working hours, free onsite parking, internal development and progression, social events throughout the year and working within a great office environment with likeminded people. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mana Resourcing Ltd
Market Harborough, Leicestershire
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
May 17, 2024
Full time
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Job Title: Supply Chain Coordinator Location: Corby, Northamptonshire Contract: Temporary (opportunity to extend to permanent) Hours: Full Time, 37.5 hours per week Hourly rate: £14 - £16.40 Start Date: Immediately The Procurement and Supply Chain Division at SF Recruitment are currently recruiting for a really exciting business located in Corby who are passionate about making a difference and producing high quality services and products for their customers. Due to business demand and 2024 company predictions, they require an experienced Supply Chain Coordinator to join their team. The Supply Chain Coordinator job is starting on an ongoing temporary basis, however, for the right person, there is the opportunity of this extending to a permanent contract. What is essential is that you are immediately available to interview and start in a new job. As a Supply Chain Coordinator, you will be responsible for: - Raising and processing customer order requests. - Coordinating timely deliveries with hauliers across the UK and Internationally. - Handling inbound telephone and email enquiries regarding order status', delayed deliveries and damaged stock. - Maintaining an accurately updated database with order forms, delivery notes, invoices and product details. - Updating accurate customer, haulier and supplier records. - Reporting Out of stocks to manager and other stakeholders. - Maintaining consistent communication with customers on order confirmation, shipment status and any delay/arrival expectations of goods. - Liaising directly between customer service, sales support and production teams to ensure a smooth operational process. The successful candidate will have previous experience as above, or come from a scheduling/coordinating background within a fast paced environment. Key skills that are essential: - Ability to act and make decisions under pressure. - Confident handling high volume personalized customer orders. - Strong attention to detail and level of accuracy. - Ability to communicate effectively across multiple internal departments and externally with UK and international suppliers/hauliers. - Excellent communication both verbal and written in English - any additional languages would be advantageous. 4 days office based, 1 day working from home. Monday - Friday 8:30am - 17:00pm. To progress an application forward, please click 'Apply Now' with a copy of your updated CV.
May 17, 2024
Seasonal
Job Title: Supply Chain Coordinator Location: Corby, Northamptonshire Contract: Temporary (opportunity to extend to permanent) Hours: Full Time, 37.5 hours per week Hourly rate: £14 - £16.40 Start Date: Immediately The Procurement and Supply Chain Division at SF Recruitment are currently recruiting for a really exciting business located in Corby who are passionate about making a difference and producing high quality services and products for their customers. Due to business demand and 2024 company predictions, they require an experienced Supply Chain Coordinator to join their team. The Supply Chain Coordinator job is starting on an ongoing temporary basis, however, for the right person, there is the opportunity of this extending to a permanent contract. What is essential is that you are immediately available to interview and start in a new job. As a Supply Chain Coordinator, you will be responsible for: - Raising and processing customer order requests. - Coordinating timely deliveries with hauliers across the UK and Internationally. - Handling inbound telephone and email enquiries regarding order status', delayed deliveries and damaged stock. - Maintaining an accurately updated database with order forms, delivery notes, invoices and product details. - Updating accurate customer, haulier and supplier records. - Reporting Out of stocks to manager and other stakeholders. - Maintaining consistent communication with customers on order confirmation, shipment status and any delay/arrival expectations of goods. - Liaising directly between customer service, sales support and production teams to ensure a smooth operational process. The successful candidate will have previous experience as above, or come from a scheduling/coordinating background within a fast paced environment. Key skills that are essential: - Ability to act and make decisions under pressure. - Confident handling high volume personalized customer orders. - Strong attention to detail and level of accuracy. - Ability to communicate effectively across multiple internal departments and externally with UK and international suppliers/hauliers. - Excellent communication both verbal and written in English - any additional languages would be advantageous. 4 days office based, 1 day working from home. Monday - Friday 8:30am - 17:00pm. To progress an application forward, please click 'Apply Now' with a copy of your updated CV.
Job role: Export Sales Coordinator Office Culture: Friendly environment, collaborative, social, team orientated. Daily Rate: 87.92 per day, PLUS HUGE BENEFITS AND HOLIDAY PAY. Hours: Rotational shifts Monday to Friday 8.00am - 4.00pm & 10:00am - 6:00pm Amazing opportunity to work for a highly successful organisation Do you have strong administration experience? Do you enjoy working in a fast-paced environment? Are you a strong communicator? If you can also demonstrate experience of accurately maintaining stock levels to ensure continued customer supply, then this role could be perfect for you! Key duties and responsibilities include: Assessing and collating customer order information Processing orders onto an in house database system Liaising with transportation companies and obtain quotations for express shipments Communicating, coordinating and planning with the internal sales team Organising the running of outstanding reports Creating customer invoices Skills and experience required: Good organisational skills Previous administration experience Excellent written and verbal communication skills Strong work ethic and attention to detail Competent Microsoft Office skills including Word and Excel If you have the required skills and experience, we would love to hear from you. Apply now - an immediate start is available for the successful applicant! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2024
Full time
Job role: Export Sales Coordinator Office Culture: Friendly environment, collaborative, social, team orientated. Daily Rate: 87.92 per day, PLUS HUGE BENEFITS AND HOLIDAY PAY. Hours: Rotational shifts Monday to Friday 8.00am - 4.00pm & 10:00am - 6:00pm Amazing opportunity to work for a highly successful organisation Do you have strong administration experience? Do you enjoy working in a fast-paced environment? Are you a strong communicator? If you can also demonstrate experience of accurately maintaining stock levels to ensure continued customer supply, then this role could be perfect for you! Key duties and responsibilities include: Assessing and collating customer order information Processing orders onto an in house database system Liaising with transportation companies and obtain quotations for express shipments Communicating, coordinating and planning with the internal sales team Organising the running of outstanding reports Creating customer invoices Skills and experience required: Good organisational skills Previous administration experience Excellent written and verbal communication skills Strong work ethic and attention to detail Competent Microsoft Office skills including Word and Excel If you have the required skills and experience, we would love to hear from you. Apply now - an immediate start is available for the successful applicant! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
May 17, 2024
Full time
A new job opportunity has become available for a Service Coordinator to join a busy hire depot near Caerwent . Great opportunity for career progression and room to expand your skillset! Sounds like the service coordinator role you are looking for? Then keep reading! Benefits for the Service Coordinator: Salary circa £26,000 DOE 31 days holiday including bank holidays No weekends An established and well-recognised hire company that supplies market-leading plant equipment such as diggers, rollers, and excavators to the building and construction sectors. They are now looking for an additional service coordinator to support the demands of the business. The duties of the Service Coordinator: Scheduling engineers workloads and diaries. Effectively maintaining excellent relationships with suppliers and fellow team members As the service coordinator, you will be updating the notes and information of job progressions. Ordering of spare parts, raising purchase orders Administrative duties such as filing and maintaining reports, including stock control. You may have already worked in positions such as a Service Coordinator, Plant Controller, Service Controller, Parts Advisor, Parts Assistant, Scheduler, Plant Coordinator, Plant Administrator, or Service Administrator. It would be ideal if you held at least 2 years experience within a similar position. It would be advantageous if you have experience within the plant hire, powered access, construction plant, plant sales industries. This service coordinator must be commutable from Caerwent, Chepstow, Caldicot, Bristol, Newport, Magor, Thornwell or Shirenewton. If this service coordinator role is of interest to you, apply today!
Head of Learning - Membership Body (Financial Sector) Salary £70-75k + bonus + excellent benefits package Start Date ASAP Telephone Job Ref T240605/S Description A fantastic opportunity has arisen at this innovative, dynamic and highly regarded membership body operating at the heart of the Financial Services sector, to strategically and operationally drive forward the full potential of their commercial Training & Learning portfolio and offering. We are looking for an experienced learning and training specialist, with a genuine interest in financial services - this is a great opportunity to join a fast-moving growing team and make a genuine impact. Reporting to the Commercial Director, and following a recent review of their Training & Learning offering, this fabulous opportunity has arisen. Alongside a fantastic career opportunity, the role comes with competitive salary, and excellent bonus and benefits package. Company This is a very well established and highly regarded Body within the banking and finance industry, Their inhouse team of c. 250 offer research, policy expertise, thought leadership and advocacy in support of their work. Alongside an innovative and stimulating events programme, they provide a Training and Learning Portfolio to their members (leading organizations within the financial and banking sector) - their objective is to ensure this programme is as relevant and successful, in terms of both offering and revenue, as befits their standing and ambition. The Role Following a recent review of their training provision and strategy, this pivotal role has been introduced to take forward the recommendations - shaping and growing their training strategy and qualification offering further to ensure it is top of range and ensuring year on year growth in revenues. This key role will work to engage with members to understand their training needs, and liaise with internal policy teams and the wider industry to keep ahead of business needs and legislative and governance landscape. You'll shape the content, lead the team, and engage and manage the relevant suppliers to further develop and deliver an industry leading programme. Responsibilities include: Head up the Training & Learning offering - oversee, grow and develop the training offering and portfolio to members and the financial industry Drive and develop the team Work closely with, inspire and manage training suppliers - ensuring best development and best delivery of programmes Work in partnership with members - lead and develop the Learning and Development member forum, to enable research into the offering and drive deman Stakeholder management - engaging with members and industry to ensure alignment in training objectives and support them in developing their own learning strategies Innovation and strategic vision - identify new opportunities and delivery methods for training to engage members. Close alignment with policy colleagues, to ensure evolving priorities and change within the industry are reflected in the training offering Responsibility for annual training P&L targets, providing accurate sales pipeline and forecasting details for training portfolio to the Commercial Director Work closely with marketing to support with relevant content for promotional campaigns to drive sales - ensure programme is taken to market successfully and with impact Line management responsibilities, to engage and develop training manager and co-ordinator Undertake Commercial Delivery team wider leadership responsibilities as defined by the Director and working closely with the Head of Events You: We are looking for an experienced Learning and Training specialist, with a genuine interest in financial services - and with the vision, drive and commitment to take this excellent opportunity and their offering forward. You'll be an accomplished all rounder in the field of Learning & Training - within the professional sector and ideally with a commercial background. So experience within a similar membership or professional body would be ideal. Experience within the financial sector, with issues of governance and risk - is ideal. Able to work both strategically and practically - with proven experience of working within similar commercial professional training and learning environments - ideally proven experience of shaping, and delivering exciting and commercial successful professional learning programmes. Specifically you will bring: Demonstrable experience of building an industry relevant commercial training/learning programme - forward looking, and innovative Strong subject knowledge and experience of working within financial services sector is highly beneficial Experience working within a membership or similar professional body highly advantageous Creative approach to curriculum design and delivery - track record of great programmes previously achieved Excellent communication and interpersonal skills, with the ability to inspire and motivate, connect and influence colleagues and stakeholders A commitment to continuous improvement in developing offering - adept at having an ear to the ground to identify new commercial opportunities Experience of working in partnership and at pace within financial services to translate governance, risk and financial crime issues into high impact events or learning solutions. Demonstrable expertise in learning and development, having been responsible for its design and delivery, across a suite of methods. Experience managing budgets and delivering commercial revenue. Line management responsibility, engaging, coaching and developing team to members to drive a high performing team. Excellent oral and written communication skills - supporting with marketing content Supplier management - manage and negotiate with key suppliers - inspire to continually deliver at high level Able to appraise, improve and innovate as a natural part of your approach, forward thinking, a driver able to consultatively gain confidence, trust and high regard from others to drive programmes and surpass expectations Excited about the next chapter in your career T his i s an excellent opportunity for a talented and ambitious Learning and Training Professional to make a real impact at a leading sector Body . If you tick the boxes above and would relish such a great opportunity - click APPLY now - looking to hire asap! Very worthwhile and exciting Senior Event Coordinator opportunity to work across marketing, event co-ordination and sponsor activities for this prestigious international body whose remit is the improvement of the health and rights of women and girls globally, and to reducing global disparities in We are looking for a multi-talented Event Manager, with experience delivering large-scale, multi-lingual events who would enjoy working at a leading international body within women's healthcare and across a range of communication and event responsibilities for their World Congress and other eve Fancy bringing your excellent event skills and experience to this leading and inspiring professional membership body, one of the most highly regarded bodies globally in its sector? You'll be joining a friendly team of 7 and you'll deliver a busy and varied programme of events, from awards to
May 17, 2024
Full time
Head of Learning - Membership Body (Financial Sector) Salary £70-75k + bonus + excellent benefits package Start Date ASAP Telephone Job Ref T240605/S Description A fantastic opportunity has arisen at this innovative, dynamic and highly regarded membership body operating at the heart of the Financial Services sector, to strategically and operationally drive forward the full potential of their commercial Training & Learning portfolio and offering. We are looking for an experienced learning and training specialist, with a genuine interest in financial services - this is a great opportunity to join a fast-moving growing team and make a genuine impact. Reporting to the Commercial Director, and following a recent review of their Training & Learning offering, this fabulous opportunity has arisen. Alongside a fantastic career opportunity, the role comes with competitive salary, and excellent bonus and benefits package. Company This is a very well established and highly regarded Body within the banking and finance industry, Their inhouse team of c. 250 offer research, policy expertise, thought leadership and advocacy in support of their work. Alongside an innovative and stimulating events programme, they provide a Training and Learning Portfolio to their members (leading organizations within the financial and banking sector) - their objective is to ensure this programme is as relevant and successful, in terms of both offering and revenue, as befits their standing and ambition. The Role Following a recent review of their training provision and strategy, this pivotal role has been introduced to take forward the recommendations - shaping and growing their training strategy and qualification offering further to ensure it is top of range and ensuring year on year growth in revenues. This key role will work to engage with members to understand their training needs, and liaise with internal policy teams and the wider industry to keep ahead of business needs and legislative and governance landscape. You'll shape the content, lead the team, and engage and manage the relevant suppliers to further develop and deliver an industry leading programme. Responsibilities include: Head up the Training & Learning offering - oversee, grow and develop the training offering and portfolio to members and the financial industry Drive and develop the team Work closely with, inspire and manage training suppliers - ensuring best development and best delivery of programmes Work in partnership with members - lead and develop the Learning and Development member forum, to enable research into the offering and drive deman Stakeholder management - engaging with members and industry to ensure alignment in training objectives and support them in developing their own learning strategies Innovation and strategic vision - identify new opportunities and delivery methods for training to engage members. Close alignment with policy colleagues, to ensure evolving priorities and change within the industry are reflected in the training offering Responsibility for annual training P&L targets, providing accurate sales pipeline and forecasting details for training portfolio to the Commercial Director Work closely with marketing to support with relevant content for promotional campaigns to drive sales - ensure programme is taken to market successfully and with impact Line management responsibilities, to engage and develop training manager and co-ordinator Undertake Commercial Delivery team wider leadership responsibilities as defined by the Director and working closely with the Head of Events You: We are looking for an experienced Learning and Training specialist, with a genuine interest in financial services - and with the vision, drive and commitment to take this excellent opportunity and their offering forward. You'll be an accomplished all rounder in the field of Learning & Training - within the professional sector and ideally with a commercial background. So experience within a similar membership or professional body would be ideal. Experience within the financial sector, with issues of governance and risk - is ideal. Able to work both strategically and practically - with proven experience of working within similar commercial professional training and learning environments - ideally proven experience of shaping, and delivering exciting and commercial successful professional learning programmes. Specifically you will bring: Demonstrable experience of building an industry relevant commercial training/learning programme - forward looking, and innovative Strong subject knowledge and experience of working within financial services sector is highly beneficial Experience working within a membership or similar professional body highly advantageous Creative approach to curriculum design and delivery - track record of great programmes previously achieved Excellent communication and interpersonal skills, with the ability to inspire and motivate, connect and influence colleagues and stakeholders A commitment to continuous improvement in developing offering - adept at having an ear to the ground to identify new commercial opportunities Experience of working in partnership and at pace within financial services to translate governance, risk and financial crime issues into high impact events or learning solutions. Demonstrable expertise in learning and development, having been responsible for its design and delivery, across a suite of methods. Experience managing budgets and delivering commercial revenue. Line management responsibility, engaging, coaching and developing team to members to drive a high performing team. Excellent oral and written communication skills - supporting with marketing content Supplier management - manage and negotiate with key suppliers - inspire to continually deliver at high level Able to appraise, improve and innovate as a natural part of your approach, forward thinking, a driver able to consultatively gain confidence, trust and high regard from others to drive programmes and surpass expectations Excited about the next chapter in your career T his i s an excellent opportunity for a talented and ambitious Learning and Training Professional to make a real impact at a leading sector Body . If you tick the boxes above and would relish such a great opportunity - click APPLY now - looking to hire asap! Very worthwhile and exciting Senior Event Coordinator opportunity to work across marketing, event co-ordination and sponsor activities for this prestigious international body whose remit is the improvement of the health and rights of women and girls globally, and to reducing global disparities in We are looking for a multi-talented Event Manager, with experience delivering large-scale, multi-lingual events who would enjoy working at a leading international body within women's healthcare and across a range of communication and event responsibilities for their World Congress and other eve Fancy bringing your excellent event skills and experience to this leading and inspiring professional membership body, one of the most highly regarded bodies globally in its sector? You'll be joining a friendly team of 7 and you'll deliver a busy and varied programme of events, from awards to
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Operations Manager Bristol Permanent Salary: £37,498.41 Hours: 45 Hours Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school or moving home. Look after your wellbeing with access to a health and wellness program. Make the most of 'Medicash Perks at Work' - a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money - what's not to like?! Travel for cheaper withinterest free season ticket loans (available after a years' service) Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day. This is where YOU come in! CitySprint have an exciting opportunity for a Operations Manager in Bristol to support with the management and delivery of the commercial growth objectives across our business. You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA's and Health and Safety parameters. Support the Service Centre Manager to create a KPI driven environment based on service and revenue. The main responsibilities within the Operations Manager role are: A successful Operations Manager manages the day-to-day resources within the Service Centre, supporting the Service Centre Manager to positively contribute to the success of the Service Centre through managing and optimising all resources Manage stakeholder relationships to ensure that CitySprint retains a positive commercial reputation. Actively manage, support and develop a team of Operations Controllers/ Coordinators to achieve the collective Service Centre success via regular 121's and objective and performance reviews. Ensures all in-house systems are updated accurately and in a timely manner e.g. CityTrak, X-Despatch 3, Salesforce Monitors the operational costs and allocation of resources to ensure optimisation of revenue and profit, and proactively seeks to identify new opportunities for maximisation Direct communications always relating to designated courier workload courteously and efficiently Proactively support growth through liaising with Account Management and Sales teams whilst implementing new business. Skills needed for an Operations manager: Full understanding of Service Centre operational processes A good Working knowledge of systems including CityTrak and X-Despatch 3 Ability to proactively advise clients and colleagues of business-critical information and updates Ability to reprioritise tasks/workload in line with changing business needs in a busy and time sensitive environment A clear understanding of commercial targets and performance Ability to deputize for the Service Centre Manager as required Demonstrates a strong customer orientation and builds successful/strong customer relationships to maintain retention Understands Service Centre KPI's & SLA's and how to positively influence success If the Operations Manager role sounds perfect for you, we really want to hear from you! The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check We do not require the assistance of agencies with this vacancy - thank you in advance
May 17, 2024
Full time
Operations Manager Bristol Permanent Salary: £37,498.41 Hours: 45 Hours Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments - could be graduation, first day of school or moving home. Look after your wellbeing with access to a health and wellness program. Make the most of 'Medicash Perks at Work' - a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money - what's not to like?! Travel for cheaper withinterest free season ticket loans (available after a years' service) Who are we? CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day. This is where YOU come in! CitySprint have an exciting opportunity for a Operations Manager in Bristol to support with the management and delivery of the commercial growth objectives across our business. You will be responsible for managing all day to day courier resources to maximise efficiencies across the network adhering to customer SLA's and Health and Safety parameters. Support the Service Centre Manager to create a KPI driven environment based on service and revenue. The main responsibilities within the Operations Manager role are: A successful Operations Manager manages the day-to-day resources within the Service Centre, supporting the Service Centre Manager to positively contribute to the success of the Service Centre through managing and optimising all resources Manage stakeholder relationships to ensure that CitySprint retains a positive commercial reputation. Actively manage, support and develop a team of Operations Controllers/ Coordinators to achieve the collective Service Centre success via regular 121's and objective and performance reviews. Ensures all in-house systems are updated accurately and in a timely manner e.g. CityTrak, X-Despatch 3, Salesforce Monitors the operational costs and allocation of resources to ensure optimisation of revenue and profit, and proactively seeks to identify new opportunities for maximisation Direct communications always relating to designated courier workload courteously and efficiently Proactively support growth through liaising with Account Management and Sales teams whilst implementing new business. Skills needed for an Operations manager: Full understanding of Service Centre operational processes A good Working knowledge of systems including CityTrak and X-Despatch 3 Ability to proactively advise clients and colleagues of business-critical information and updates Ability to reprioritise tasks/workload in line with changing business needs in a busy and time sensitive environment A clear understanding of commercial targets and performance Ability to deputize for the Service Centre Manager as required Demonstrates a strong customer orientation and builds successful/strong customer relationships to maintain retention Understands Service Centre KPI's & SLA's and how to positively influence success If the Operations Manager role sounds perfect for you, we really want to hear from you! The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check We do not require the assistance of agencies with this vacancy - thank you in advance
FRENCH SELECTION (FS) Dutch or German speaking logistics coordinator Location: London Hybrid work 2 days a week in the office Salary: 37,000 per annum Ref: 5424D2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5424D2 The company: A well-established global food broker and distributor Main duties: To support sales operations and contribute to offering a great customer service experience The role: - Process orders and monitor shipments - Handle enquiries, complaints and other aspects of customer service as required - Provide accurate and timely quotations - Arrange for samples to be sent out to clients - Help with identifying sales leads when applicable - Input correct information on database to create purchase orders - Control stock levels for key accounts to ensure there is sufficient inventory to fulfil orders The candidate: - Fluent in Dutch or German (written & spoken) - Previous experience in export and/or sales administration/logistics - IT literate: excellent knowledge of Excel and PowerPoint - High attention to details - Excellent communication and interpersonal skills - Able to work as part of a team as well as to take initiatives - Proactive and dynamic personality French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 17, 2024
Full time
FRENCH SELECTION (FS) Dutch or German speaking logistics coordinator Location: London Hybrid work 2 days a week in the office Salary: 37,000 per annum Ref: 5424D2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5424D2 The company: A well-established global food broker and distributor Main duties: To support sales operations and contribute to offering a great customer service experience The role: - Process orders and monitor shipments - Handle enquiries, complaints and other aspects of customer service as required - Provide accurate and timely quotations - Arrange for samples to be sent out to clients - Help with identifying sales leads when applicable - Input correct information on database to create purchase orders - Control stock levels for key accounts to ensure there is sufficient inventory to fulfil orders The candidate: - Fluent in Dutch or German (written & spoken) - Previous experience in export and/or sales administration/logistics - IT literate: excellent knowledge of Excel and PowerPoint - High attention to details - Excellent communication and interpersonal skills - Able to work as part of a team as well as to take initiatives - Proactive and dynamic personality French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.