Merrifield Consultants are delighted to be partnering with a Medical Membership Organisation to recruit an enthusiastic and dedicated Events Coordinator. Position: Events Coordinator Salary: Up to 34k Contract: Full-time, permanent (hybrid, 2 days a week in the office) Location: City of London As an Events Coordinator, you will work closely with the Events Manager to organise scientific and educational events across the UK, manage event registrations, support marketing initiatives, and handle general administrative tasks within the Education Department. Responsibilities: Regional and Scientific Events Assistance Support the Events Manager in organising educational events Coordinate event delivery and manage registration processes Serve as the primary contact for event queries Marketing Assistance: Collaborate with the Education Manager and Special Interest Groups on marketing campaigns Assist in designing, printing, and distributing marketing materials Take the lead on social media engagement for the Education Department Event Management: Independently manage assigned events and webinars Oversee the planning, coordination, and evaluation of events Membership Support: Actively participate in membership recruitment efforts Assist the Membership Officer in overall recruitment initiatives Person Specifications: Previous experience in event coordination or related fields preferred Excellent organisational and time management skills Strong communication and interpersonal abilities Proficiency in database management and administrative tasks Ability to work independently and as part of a team Commitment to upholding quality standards and adhering to policies and procedures If you are passionate about event management and education within the medical field, we encourage you to apply for this exciting opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Apr 30, 2024
Full time
Merrifield Consultants are delighted to be partnering with a Medical Membership Organisation to recruit an enthusiastic and dedicated Events Coordinator. Position: Events Coordinator Salary: Up to 34k Contract: Full-time, permanent (hybrid, 2 days a week in the office) Location: City of London As an Events Coordinator, you will work closely with the Events Manager to organise scientific and educational events across the UK, manage event registrations, support marketing initiatives, and handle general administrative tasks within the Education Department. Responsibilities: Regional and Scientific Events Assistance Support the Events Manager in organising educational events Coordinate event delivery and manage registration processes Serve as the primary contact for event queries Marketing Assistance: Collaborate with the Education Manager and Special Interest Groups on marketing campaigns Assist in designing, printing, and distributing marketing materials Take the lead on social media engagement for the Education Department Event Management: Independently manage assigned events and webinars Oversee the planning, coordination, and evaluation of events Membership Support: Actively participate in membership recruitment efforts Assist the Membership Officer in overall recruitment initiatives Person Specifications: Previous experience in event coordination or related fields preferred Excellent organisational and time management skills Strong communication and interpersonal abilities Proficiency in database management and administrative tasks Ability to work independently and as part of a team Commitment to upholding quality standards and adhering to policies and procedures If you are passionate about event management and education within the medical field, we encourage you to apply for this exciting opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Who We Are Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently looking to recruit a Document Controller to join our established construction department in Birmingham. This position will be contributing to our Lower Essex Street scheme in Birmingham, which consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. In addition to working closely with our Design Coordination team and external design consultants, the Document Controller will collaborate with the entire site team to ensure information is kept up to date and is distributed correctly. Responsibilities below: Administer the Drawn / Drawing / Reports / Tracker information on the Document Management System and iDrive. Assisting in preparation of site instructions / RFI / Technical Submission trackers and recording of these issues. Assist in Issuing Buying and Procurement with information packages for quantifying/tendering / purchasing of equipment for site. Provide admin support for the site staff including purchasing stationery and printing materials, printing & distribution of reports, minutes, and file notes. Ensuring RAMS and Risk evaluations have been done by the Design Team and are filed. Report to the Design Manager any risks, slippages in the issuing of information against programme, and lack of coordination on the drawing and specification received from the design team and D&B subcontractors. Assist in the liaising with M&E Design Coordinator to ensure coordination of M&E information and distribution of the information on site. Assist in the issuing of information drawings and packages with subcontractors and consultants and assist in maintaining an issue register for all information distributed by the design team. Attend site and design team meetings to ensure the information required by site is delivered, ensuring you are actively maintaining the drawing and specification received register on site from design team, consultants, and subcontractors. Assist in preparation of O&M's and handover documents: - ensure record documents are received and filed for the administration staff to issue at handover of the buildings. The Person The ideal candidate must have previous construction site administration experience. Previous experience working closely with a Design Coordination team would be beneficial for this role but not essential. The successful candidate will demonstrate the following: Essential: Experience within the construction industry working as a Document Controller or similar. Excellent written and verbal communication skills. Able to work autonomously. Professional honesty and integrity in dealing with colleagues, suppliers, and customers. Team player willing to adapt in a challenging environment. Strong time management and organisational skills. Ability to work and multi-task in a fast paced, dynamic environment. Desirable: Previous experience working closely with a Design Coordination team on site. Previous experience using Aconex. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: 24 days holiday plus bank holidays Life assurance Private health care Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
Apr 30, 2024
Full time
Who We Are Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position We are currently looking to recruit a Document Controller to join our established construction department in Birmingham. This position will be contributing to our Lower Essex Street scheme in Birmingham, which consists of 628-units comprising of an 8-storey, 12-storey, and 27-storey blocks. In addition to working closely with our Design Coordination team and external design consultants, the Document Controller will collaborate with the entire site team to ensure information is kept up to date and is distributed correctly. Responsibilities below: Administer the Drawn / Drawing / Reports / Tracker information on the Document Management System and iDrive. Assisting in preparation of site instructions / RFI / Technical Submission trackers and recording of these issues. Assist in Issuing Buying and Procurement with information packages for quantifying/tendering / purchasing of equipment for site. Provide admin support for the site staff including purchasing stationery and printing materials, printing & distribution of reports, minutes, and file notes. Ensuring RAMS and Risk evaluations have been done by the Design Team and are filed. Report to the Design Manager any risks, slippages in the issuing of information against programme, and lack of coordination on the drawing and specification received from the design team and D&B subcontractors. Assist in the liaising with M&E Design Coordinator to ensure coordination of M&E information and distribution of the information on site. Assist in the issuing of information drawings and packages with subcontractors and consultants and assist in maintaining an issue register for all information distributed by the design team. Attend site and design team meetings to ensure the information required by site is delivered, ensuring you are actively maintaining the drawing and specification received register on site from design team, consultants, and subcontractors. Assist in preparation of O&M's and handover documents: - ensure record documents are received and filed for the administration staff to issue at handover of the buildings. The Person The ideal candidate must have previous construction site administration experience. Previous experience working closely with a Design Coordination team would be beneficial for this role but not essential. The successful candidate will demonstrate the following: Essential: Experience within the construction industry working as a Document Controller or similar. Excellent written and verbal communication skills. Able to work autonomously. Professional honesty and integrity in dealing with colleagues, suppliers, and customers. Team player willing to adapt in a challenging environment. Strong time management and organisational skills. Ability to work and multi-task in a fast paced, dynamic environment. Desirable: Previous experience working closely with a Design Coordination team on site. Previous experience using Aconex. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: 24 days holiday plus bank holidays Life assurance Private health care Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditations
Salary 35k - 40k Project Coordinator Managing and Leading the Facilities Management Project Department. Liaising with the Sales Team onboarding new projects, analysing whats required for the FM job. Managing David , regular meetings to ensure all Tasks are met in time. Finding contractors and chasing contractor quotes Managing Contractors and dealing with Queries Updating the quote system ensuring its u click apply for full job details
Apr 30, 2024
Full time
Salary 35k - 40k Project Coordinator Managing and Leading the Facilities Management Project Department. Liaising with the Sales Team onboarding new projects, analysing whats required for the FM job. Managing David , regular meetings to ensure all Tasks are met in time. Finding contractors and chasing contractor quotes Managing Contractors and dealing with Queries Updating the quote system ensuring its u click apply for full job details
Westray Recruitment Group
Washington, Tyne And Wear
WHAT IS IN IT FOR YOU? Immediate start Permanent Position Full time, Monday - Friday 08:30 - 17:00 Salary of £24,500 - £26,000 (Dependent on experience) 22 days holiday + bank holidays (Plus 1 day for every year) Free onsite parking Pension scheme Career Progression Available THE BUSINESS Westray Recruitment Group are delighted to be working with an international client who are an auto parts supplier based in Washington. They are looking for an internal sales coordinator to join their growing team with training and development opportunities available. THE ROLE Obtaining and processing repeat orders using Exchequer system. Processing EDI system as per customer's requirements. Creating shipping notes and controlling shipment. Communicating with customer account managers and warehouse quality department. Arranging dispatch and custom clearance, handling export documentation. Managing deliveries to customers in the UK and overseas. Processing sales invoices and inventory control. Obtaining orders and forecasts from customers. Maintaining internal inventory management system. Sending purchase orders to suppliers and processing purchase invoices. Communicating with customers to avoid risks. Controlling shipping, importing documents, inbound shipment, and arranging receiving products. Supporting new business development and EOP activities. Actively communicating with customers, suppliers, and other departments. THE PERSON Experience of duties and responsibilities working in a B2B business environment. Good time keeping Attitude to complete the tasks on time. Appreciate learning unfamiliar subjects and trying new things. Ability to pay attention to details and awareness of consequences of events. Basic office software capability. Excellent communication skills and customer handling skills Accuracy of detailed clerical work. Preferred Full Driving license and ability to drive in European countries. Language skill in French for business communication International trading experience. Working experience in manufacturing company in automotive industry. Familiar and cope with Japanese culture and working environment. TO APPLY If you have the relevant experience click 'Apply Now' alternatively Kieran Gill is the point of contact for this position. He can be contacted on or at
Apr 30, 2024
Full time
WHAT IS IN IT FOR YOU? Immediate start Permanent Position Full time, Monday - Friday 08:30 - 17:00 Salary of £24,500 - £26,000 (Dependent on experience) 22 days holiday + bank holidays (Plus 1 day for every year) Free onsite parking Pension scheme Career Progression Available THE BUSINESS Westray Recruitment Group are delighted to be working with an international client who are an auto parts supplier based in Washington. They are looking for an internal sales coordinator to join their growing team with training and development opportunities available. THE ROLE Obtaining and processing repeat orders using Exchequer system. Processing EDI system as per customer's requirements. Creating shipping notes and controlling shipment. Communicating with customer account managers and warehouse quality department. Arranging dispatch and custom clearance, handling export documentation. Managing deliveries to customers in the UK and overseas. Processing sales invoices and inventory control. Obtaining orders and forecasts from customers. Maintaining internal inventory management system. Sending purchase orders to suppliers and processing purchase invoices. Communicating with customers to avoid risks. Controlling shipping, importing documents, inbound shipment, and arranging receiving products. Supporting new business development and EOP activities. Actively communicating with customers, suppliers, and other departments. THE PERSON Experience of duties and responsibilities working in a B2B business environment. Good time keeping Attitude to complete the tasks on time. Appreciate learning unfamiliar subjects and trying new things. Ability to pay attention to details and awareness of consequences of events. Basic office software capability. Excellent communication skills and customer handling skills Accuracy of detailed clerical work. Preferred Full Driving license and ability to drive in European countries. Language skill in French for business communication International trading experience. Working experience in manufacturing company in automotive industry. Familiar and cope with Japanese culture and working environment. TO APPLY If you have the relevant experience click 'Apply Now' alternatively Kieran Gill is the point of contact for this position. He can be contacted on or at
Technical Administrator Wakefield £24,000 25 Days Holiday + Excellent Benefits An excellent opportunity for a strong administrator looking to work for a well-established, friendly company based near Wakefield. Easy commute from the M1 with parking on site. Your daily To Do List will look something like this; Administer daily reports and prepare letters. Liaising with customers (business to business) over the telephone. To assist the training coordinator with booking courses over the telephone & online and responding to course and technical enquiries. Produce training reminders and course joining instructions. To print and collate all training manuals and course literature and coordinate training pack content. Coordinate promotion of technical department activities To assist with meetings and training sessions including setting up the training rooms, arranging lunches, and welcoming/signing delegates into training courses. Produce & distribute certificates following training courses. Manage and maintain stock levels of training literature and stationery. Manage and maintain stock levels for the training canteen. Arrange maintenance of the drinks machine. To support Technical Managers with the administration of audit reports and invoicing. Process invoices for bespoke technical training Check and authorise BASIS invoices Assist with the production of meeting agendas and minutes. Liaise with printer supplier regarding maintenance of technical printer Manage training spreadsheet - keep a record of training course statistics (i.e. number of delegates, additional costs etc.) Update and maintain the company database (CRM). Complete administrative tasks for CRRU Attend offsite meetings First point of contact for customer enquiries Accounts admininistration Any other duties commensurate with the level of the post, which may be required from time to time by the Training Coordinator. Skills/Experience Required Basic Microsoft computer skills. CRM knowledge would be advantageous. Strong verbal and written communication skills. Self-motivated. Attention to detail and accuracy when providing information. Ability to prioritise workload. This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful. We will not submit your CV until you have been briefed on the position and we have your consent to do so. Both Bagnall Hopkins and our clients promote a policy of equal opportunities. For Bagnall Hopkins' GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy
Apr 30, 2024
Full time
Technical Administrator Wakefield £24,000 25 Days Holiday + Excellent Benefits An excellent opportunity for a strong administrator looking to work for a well-established, friendly company based near Wakefield. Easy commute from the M1 with parking on site. Your daily To Do List will look something like this; Administer daily reports and prepare letters. Liaising with customers (business to business) over the telephone. To assist the training coordinator with booking courses over the telephone & online and responding to course and technical enquiries. Produce training reminders and course joining instructions. To print and collate all training manuals and course literature and coordinate training pack content. Coordinate promotion of technical department activities To assist with meetings and training sessions including setting up the training rooms, arranging lunches, and welcoming/signing delegates into training courses. Produce & distribute certificates following training courses. Manage and maintain stock levels of training literature and stationery. Manage and maintain stock levels for the training canteen. Arrange maintenance of the drinks machine. To support Technical Managers with the administration of audit reports and invoicing. Process invoices for bespoke technical training Check and authorise BASIS invoices Assist with the production of meeting agendas and minutes. Liaise with printer supplier regarding maintenance of technical printer Manage training spreadsheet - keep a record of training course statistics (i.e. number of delegates, additional costs etc.) Update and maintain the company database (CRM). Complete administrative tasks for CRRU Attend offsite meetings First point of contact for customer enquiries Accounts admininistration Any other duties commensurate with the level of the post, which may be required from time to time by the Training Coordinator. Skills/Experience Required Basic Microsoft computer skills. CRM knowledge would be advantageous. Strong verbal and written communication skills. Self-motivated. Attention to detail and accuracy when providing information. Ability to prioritise workload. This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful. We will not submit your CV until you have been briefed on the position and we have your consent to do so. Both Bagnall Hopkins and our clients promote a policy of equal opportunities. For Bagnall Hopkins' GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service. To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today! Technical Customer Support CoordinatorLeeds, LS27 7FE Full time, permanent £30,000 - £35,000 per annum DoE Excellent benefits Please Note: Applicants must be authorised to work in the UK Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator. About the role: Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks Key responsibilities include: Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments when necessary. Guiding clients through step-by-step solutions clearly and concisely, ensuring their understanding and complete satisfaction. Allocating and scheduling engineers for maintenance, and repairing jobs based on customer requests and availability. Keeping accurate records of customer conversations and job assignments, as well as updating details of actions you've taken on our Job Watch system. Process card payments accurately and securely, following company policies as well as maintaining the confidentiality of customers' payment information. Developing a deep understanding of the stairlift products and services offered by the company to provide accurate and helpful information to customers. Assisting with general office duties and contribute to a positive work environment. The Ideal Candidate: We're looking for an experienced individual who has: Excellent verbal and written communication and organisation skills with a real focus on attention to detail. Exceptional customer service skills, including patience, empathy, the ability to handle disgruntled customers professionally as well as the ability to identify and resolve technical issues efficiently. Demonstrable geographical knowledge of towns and cities within the north of England. Ability to work in a busy environment, multitasking effectively. Proven experience in a technical support role, preferably in a customer-focused environment. Ability to maintain confidentiality and handle sensitive customer information with integrity. Benefits: Attractive salary of £30,000 - £35,000 per annum DoE Contributory company pension scheme 25 days annual holiday (pro rata) + Bank Holidays Company events Free onsite parking Rewarding work environment If this sounds good to you, don't hesitate to apply and become part of this dynamic team! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Technical Support, Customer Support, Customer Service, Client Care, Technical Support Coordinator, Customer Support Specialist, Technical Assistance Coordinator, Support Operations Specialist, Customer Care Coordinator, Service Coordinator, Technical Customer Service Coordinator, Customer Solutions Coordinator, Technical Helpdesk Coordinator, Customer Service Technical Coordinator.
Apr 30, 2024
Full time
At Leodis Stairlifts, we have an exciting opening for an experienced Technical Customer Support Coordinator to play a crucial role in the efficient operation of our office and the delivery of excellent customer service. To benefit from up to £35k a year, great company events, 25 days' holiday plus Bank Holidays, and a rewarding work environment - apply today! Technical Customer Support CoordinatorLeeds, LS27 7FE Full time, permanent £30,000 - £35,000 per annum DoE Excellent benefits Please Note: Applicants must be authorised to work in the UK Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced Technical Customer Support Coordinator. About the role: Your responsibilities will include providing exceptional technical assistance and support to our customers, allocating and scheduling engineers' jobs, updating our Job Watch CRM system, processing card payments, and assisting with general office tasks Key responsibilities include: Handling incoming calls courteously and providing technical support to resolve any issues in a prompt and professional manner, escalating complex issues to the appropriate team or departments when necessary. Guiding clients through step-by-step solutions clearly and concisely, ensuring their understanding and complete satisfaction. Allocating and scheduling engineers for maintenance, and repairing jobs based on customer requests and availability. Keeping accurate records of customer conversations and job assignments, as well as updating details of actions you've taken on our Job Watch system. Process card payments accurately and securely, following company policies as well as maintaining the confidentiality of customers' payment information. Developing a deep understanding of the stairlift products and services offered by the company to provide accurate and helpful information to customers. Assisting with general office duties and contribute to a positive work environment. The Ideal Candidate: We're looking for an experienced individual who has: Excellent verbal and written communication and organisation skills with a real focus on attention to detail. Exceptional customer service skills, including patience, empathy, the ability to handle disgruntled customers professionally as well as the ability to identify and resolve technical issues efficiently. Demonstrable geographical knowledge of towns and cities within the north of England. Ability to work in a busy environment, multitasking effectively. Proven experience in a technical support role, preferably in a customer-focused environment. Ability to maintain confidentiality and handle sensitive customer information with integrity. Benefits: Attractive salary of £30,000 - £35,000 per annum DoE Contributory company pension scheme 25 days annual holiday (pro rata) + Bank Holidays Company events Free onsite parking Rewarding work environment If this sounds good to you, don't hesitate to apply and become part of this dynamic team! How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Technical Support, Customer Support, Customer Service, Client Care, Technical Support Coordinator, Customer Support Specialist, Technical Assistance Coordinator, Support Operations Specialist, Customer Care Coordinator, Service Coordinator, Technical Customer Service Coordinator, Customer Solutions Coordinator, Technical Helpdesk Coordinator, Customer Service Technical Coordinator.
Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Apr 30, 2024
Full time
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
PA / Coordinator Colchester - hybrid 2 days per week £28,000 - £35,000 salary (dependent on experience) Prescient Group is partnered with a well-established and highly respected construction multidisciplinary consultancy, with offices throughout the UK. We are recruiting an experienced PA / Administrator to join the highly professional and welcoming team. The company is award-winning and is driven by the values that are at the core of all decisions. The firm has growth plans over the next few years, so it's a great time to join. We are recruiting for an experienced Administrator to join a leading practice in Colchester on a hybrid basis (2-3 days in the office, some flexibility to working hours). You will be working in a consultancy company that is driven by quality of service and high standards for details. From day one, you will receive full support, training, and coaching from an existing supportive team. Ideally, we are looking for someone who has experience in the engineering /construction consultancy sector, CDM and H&S practices, and understanding of terminology and processes. Key duties include: Prepare, coordinate, and check design documentation utilising Microsoft Office software (particularly MS Excel) ensuring that correct template, and brand guidelines are following Assist with producing tender and bid documentation and analysis following guidelines and managing timeframes. Collate and update the CRM in regards to team admin/marketing activities Assist the team in undertaking marketing activities such as bid writing and promotional materials Support the team with project delivery coordination, admin, and attending meetings Arrange meetings, prepare agendas, and associated paperwork, and take minutes as required both on-site and in the office. Issue Minutes and actions and follow up to ensure that actions are completed. Manage and maintain Outlook team calendars. Coordinative practice activities - including organising team meetings, induction of new staff, arranging training sessions, and development of new ideas and solutions to problems. Update compliance files ISO standards. Working with internal stakeholder departments including supply chain management, Audit, and Finance teams for the department Essential skills, experience, and attributes Knowledge of legislation relevant to the construction industry, CDM and health and safety (advantage, but not essential) Qualification in health and safety (NEBOSH construction, TechIOSH etc.) provided with the role - will to undertake training Knowledge of the construction/engineering industry terminology. We can offer: Salary: £28,000 - £35,000 Hybrid working with flexibility. Discretionary bonus 25 days annual leave + bank holidays + festive shutdown Monthly social events Health cash plan scheme Pension contributions Career progression opportunities Please contact Joel Fletcher at Prescient Group for more information If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Apr 30, 2024
Full time
PA / Coordinator Colchester - hybrid 2 days per week £28,000 - £35,000 salary (dependent on experience) Prescient Group is partnered with a well-established and highly respected construction multidisciplinary consultancy, with offices throughout the UK. We are recruiting an experienced PA / Administrator to join the highly professional and welcoming team. The company is award-winning and is driven by the values that are at the core of all decisions. The firm has growth plans over the next few years, so it's a great time to join. We are recruiting for an experienced Administrator to join a leading practice in Colchester on a hybrid basis (2-3 days in the office, some flexibility to working hours). You will be working in a consultancy company that is driven by quality of service and high standards for details. From day one, you will receive full support, training, and coaching from an existing supportive team. Ideally, we are looking for someone who has experience in the engineering /construction consultancy sector, CDM and H&S practices, and understanding of terminology and processes. Key duties include: Prepare, coordinate, and check design documentation utilising Microsoft Office software (particularly MS Excel) ensuring that correct template, and brand guidelines are following Assist with producing tender and bid documentation and analysis following guidelines and managing timeframes. Collate and update the CRM in regards to team admin/marketing activities Assist the team in undertaking marketing activities such as bid writing and promotional materials Support the team with project delivery coordination, admin, and attending meetings Arrange meetings, prepare agendas, and associated paperwork, and take minutes as required both on-site and in the office. Issue Minutes and actions and follow up to ensure that actions are completed. Manage and maintain Outlook team calendars. Coordinative practice activities - including organising team meetings, induction of new staff, arranging training sessions, and development of new ideas and solutions to problems. Update compliance files ISO standards. Working with internal stakeholder departments including supply chain management, Audit, and Finance teams for the department Essential skills, experience, and attributes Knowledge of legislation relevant to the construction industry, CDM and health and safety (advantage, but not essential) Qualification in health and safety (NEBOSH construction, TechIOSH etc.) provided with the role - will to undertake training Knowledge of the construction/engineering industry terminology. We can offer: Salary: £28,000 - £35,000 Hybrid working with flexibility. Discretionary bonus 25 days annual leave + bank holidays + festive shutdown Monthly social events Health cash plan scheme Pension contributions Career progression opportunities Please contact Joel Fletcher at Prescient Group for more information If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Customer Care Coordinator Suffolk National Residnetial Developer £27,500 + Package With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient click apply for full job details
Apr 30, 2024
Full time
Customer Care Coordinator Suffolk National Residnetial Developer £27,500 + Package With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient click apply for full job details
Our client is a stalwart of the UK Removals and Storage Industry. A multi-branch, long term BAR member with a great reputation for quality. They are now looking for a Corporate Relocation Move Coordinator to join their Corporate Relocation team in Guildford. The main purpose of this job is to supply a quality administration service in the areas of Corporate Development and Employee Relocation Services. Successful applicants will be self-motivated, a team player, presentable, polite and have a good telephone manner. International experience is not essential but would be an advantage. Duties & Responsibilities: Dealing with enquiries, sending details to the Branch or Agent network, and referring to the procedures Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches, and agents Ensuring that all the relevant paperwork is maintained on a day-to-day basis Utilising and maintaining the database on a day-to-day basis Following up Branches and Agents to ensure that a suitable update on enquiries is maintained Producing invoices and ensuring the authorisation of invoices Resolving insurance claims with efficiency and tact, according to Company Procedures Updating and producing procedure sheets for all branches and the Account To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974 To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002 Any other duties as may be reasonably requested by the Manager
Apr 30, 2024
Full time
Our client is a stalwart of the UK Removals and Storage Industry. A multi-branch, long term BAR member with a great reputation for quality. They are now looking for a Corporate Relocation Move Coordinator to join their Corporate Relocation team in Guildford. The main purpose of this job is to supply a quality administration service in the areas of Corporate Development and Employee Relocation Services. Successful applicants will be self-motivated, a team player, presentable, polite and have a good telephone manner. International experience is not essential but would be an advantage. Duties & Responsibilities: Dealing with enquiries, sending details to the Branch or Agent network, and referring to the procedures Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches, and agents Ensuring that all the relevant paperwork is maintained on a day-to-day basis Utilising and maintaining the database on a day-to-day basis Following up Branches and Agents to ensure that a suitable update on enquiries is maintained Producing invoices and ensuring the authorisation of invoices Resolving insurance claims with efficiency and tact, according to Company Procedures Updating and producing procedure sheets for all branches and the Account To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974 To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002 Any other duties as may be reasonably requested by the Manager
Operations Coordinator Maternity Contract Fleet £28,000-£30,000 Our client, based in Fleet, have a wonderful opportunity for a highly experienced and competent Administrator to join their small and incredibly friendly team. The successful applicant will be covering the current team member's work, who is due to go on maternity leave later this year. Applicants MUST have a well-rounded, strong office-support background. We are ideally looking to engage with candidates who have previously worked within a technical, service-based organisation, however, we are also open to engaging with candidates from other backgrounds. The Role: Communicating with customers and maintaining both the internal CRM and database systems. Ensuring both office and site compliance at all times - including organisation of annual testing of fire extinguishers and PAT testing, liaising with ISO compliance, H&S Manager and general compliance. Assisting with H&S RAMS in coordination with H&S Manager. Updating calendars, work schedules and schedules boards for all departments. Inducting new employees - both site and office-based. Supporting colleagues during holidays, sickness, busy periods. Repair quoting and follow up, liaising with clients and organisation of engineers and subcontractors. Raising purchase orders for the procurement of service/repair parts/sub-contractors. Assisting projects with O&M manuals and project organisation. Raising invoices, when requested, for Repairs and Projects using Quickbooks accounting software Perform related duties as assigned by Manager/Director. Maintain compliance with all company policies and procedures. Education/ and or work experience requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office, Excel and Outlook). Preferred experience in Quickbooks or similar accounting package. Qualifications in English and Math's preferred, but relevant job experience can also be suitable. Preferred experience in service delivery, office organisation, office organisation and business processes. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Physical requirements: Ability to safely and successfully perform the essential job functions consistent with high levels of concentration Ability to maintain regular and punctual attendance. Must be able to lift and carry small packages. Must be able to communicate effectively with clients and colleagues. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Apr 30, 2024
Full time
Operations Coordinator Maternity Contract Fleet £28,000-£30,000 Our client, based in Fleet, have a wonderful opportunity for a highly experienced and competent Administrator to join their small and incredibly friendly team. The successful applicant will be covering the current team member's work, who is due to go on maternity leave later this year. Applicants MUST have a well-rounded, strong office-support background. We are ideally looking to engage with candidates who have previously worked within a technical, service-based organisation, however, we are also open to engaging with candidates from other backgrounds. The Role: Communicating with customers and maintaining both the internal CRM and database systems. Ensuring both office and site compliance at all times - including organisation of annual testing of fire extinguishers and PAT testing, liaising with ISO compliance, H&S Manager and general compliance. Assisting with H&S RAMS in coordination with H&S Manager. Updating calendars, work schedules and schedules boards for all departments. Inducting new employees - both site and office-based. Supporting colleagues during holidays, sickness, busy periods. Repair quoting and follow up, liaising with clients and organisation of engineers and subcontractors. Raising purchase orders for the procurement of service/repair parts/sub-contractors. Assisting projects with O&M manuals and project organisation. Raising invoices, when requested, for Repairs and Projects using Quickbooks accounting software Perform related duties as assigned by Manager/Director. Maintain compliance with all company policies and procedures. Education/ and or work experience requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office, Excel and Outlook). Preferred experience in Quickbooks or similar accounting package. Qualifications in English and Math's preferred, but relevant job experience can also be suitable. Preferred experience in service delivery, office organisation, office organisation and business processes. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Physical requirements: Ability to safely and successfully perform the essential job functions consistent with high levels of concentration Ability to maintain regular and punctual attendance. Must be able to lift and carry small packages. Must be able to communicate effectively with clients and colleagues. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
Regulatory Affairs Supervisor Location: Littleport, Cambridgeshire - CB6 1SE Salary: £45k + Benefits Contract: Full time, Permanent Hours: 37.5 pw Benefits: • 25 days holiday a year plus bank holidays, increases with length of service• Company pension scheme, minimum 4% contribution• Private healthcare after successful completion of the probationary period• Death in service - 4x salary• Enhanced Sick pay scheme• Free fruit each day• On-site Parking• Company events Overall Job Purpose: To manage the Regulatory Affairs (RA) function in Omega Diagnostics to ensure it performs to a level that allows the organisation to meet all its regulatory responsibilities.HR Coordinator - Job Purpose: Regulatory Affairs Supervisor - Main Areas of Responsibility: • Lead by example and demonstrate consistent, good HR practice and people management.• Motivate the team to achieve potential through PDR's, regular 1:1's, and training or development. Manage day-to-dayRegulatory Affairs activities providing guidance and support to the Omega Diagnostics Regulatory Affairs team.• Planning, coordination, and management of regulatory documentation activities.• Review and compilation of Medical Device Files (such as Technical Files, DHF) for Omega Diagnostics products toensure adequate compliance with regulations.• Preparation of documentation in support of regulatory function, i.e., post-market surveillance reports, riskmanagement plans/reports, and others, as required.• Preparation of documentation in support of Omega Diagnostics regulatory submissions to comply with regulatoryauthorities for registrations of products worldwide to gain marketing authorization.• Notification to regulatory authorities, where applicable, of significant product changes to retain marketing authorization.• To liaise with partners and regulatory authorities to support regulatory submissions and vigilance activities.• Review and approve product labelling, including instructions for use, container labels, packaging artwork, promotionaland training material for Omega Diagnostics products, as required.• Review and approval of product development verification protocols and reports.• Implementation and maintenance of a UDI system.• Maintenance of Regulatory procedures to ensure continued compliance.• Responsible for post-market surveillance activities.• To ensure regulatory processes are followed and within required timeframes.• Supporting internal and external audits to represent Regulatory Affairs positions and processes.• Assess changes in regulations and determine their impact.• Lead, mentor, and train team members as required.• To be involved in ODL's areas of cGMP and continual improvement in all aspects of the QMS. Regulatory Affairs Supervisor - Knowledge, Qualifications & Skills: Essential: • Knowledge of regulatory submission requirements for medical devices or IVDs in EU and MDSAP Countries (Canada, Brazil, Australia, USA)• 5 year's experience in a regulatory position or professional qualification in Regulatory Affairs. Desired: • Supervisory experience• Familiarity with IVD regulations• Broader global regulatory requirements Our core values: • Customer Focus: customer satisfaction is not a department, everyone is responsible; listening to customers drives improvement• Accountability: ask "what more can I do"; takes ownership• Collaboration: actively support your colleagues; be clear in communication; celebrate success and have fun together• Respect: treat others as we would wish to be treated; respect the environment we work and live in• Honesty: aspire to be open and transparent; take pride in building trust between ourselves and others Due to the volume of applications, we are unable to respond to all applications. If you do not hear from us in four weeks, please assume that your application has been unsuccessful. If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV together with a covering letter explaining how you meet the essential criteria. No agencies please.
Apr 30, 2024
Full time
Regulatory Affairs Supervisor Location: Littleport, Cambridgeshire - CB6 1SE Salary: £45k + Benefits Contract: Full time, Permanent Hours: 37.5 pw Benefits: • 25 days holiday a year plus bank holidays, increases with length of service• Company pension scheme, minimum 4% contribution• Private healthcare after successful completion of the probationary period• Death in service - 4x salary• Enhanced Sick pay scheme• Free fruit each day• On-site Parking• Company events Overall Job Purpose: To manage the Regulatory Affairs (RA) function in Omega Diagnostics to ensure it performs to a level that allows the organisation to meet all its regulatory responsibilities.HR Coordinator - Job Purpose: Regulatory Affairs Supervisor - Main Areas of Responsibility: • Lead by example and demonstrate consistent, good HR practice and people management.• Motivate the team to achieve potential through PDR's, regular 1:1's, and training or development. Manage day-to-dayRegulatory Affairs activities providing guidance and support to the Omega Diagnostics Regulatory Affairs team.• Planning, coordination, and management of regulatory documentation activities.• Review and compilation of Medical Device Files (such as Technical Files, DHF) for Omega Diagnostics products toensure adequate compliance with regulations.• Preparation of documentation in support of regulatory function, i.e., post-market surveillance reports, riskmanagement plans/reports, and others, as required.• Preparation of documentation in support of Omega Diagnostics regulatory submissions to comply with regulatoryauthorities for registrations of products worldwide to gain marketing authorization.• Notification to regulatory authorities, where applicable, of significant product changes to retain marketing authorization.• To liaise with partners and regulatory authorities to support regulatory submissions and vigilance activities.• Review and approve product labelling, including instructions for use, container labels, packaging artwork, promotionaland training material for Omega Diagnostics products, as required.• Review and approval of product development verification protocols and reports.• Implementation and maintenance of a UDI system.• Maintenance of Regulatory procedures to ensure continued compliance.• Responsible for post-market surveillance activities.• To ensure regulatory processes are followed and within required timeframes.• Supporting internal and external audits to represent Regulatory Affairs positions and processes.• Assess changes in regulations and determine their impact.• Lead, mentor, and train team members as required.• To be involved in ODL's areas of cGMP and continual improvement in all aspects of the QMS. Regulatory Affairs Supervisor - Knowledge, Qualifications & Skills: Essential: • Knowledge of regulatory submission requirements for medical devices or IVDs in EU and MDSAP Countries (Canada, Brazil, Australia, USA)• 5 year's experience in a regulatory position or professional qualification in Regulatory Affairs. Desired: • Supervisory experience• Familiarity with IVD regulations• Broader global regulatory requirements Our core values: • Customer Focus: customer satisfaction is not a department, everyone is responsible; listening to customers drives improvement• Accountability: ask "what more can I do"; takes ownership• Collaboration: actively support your colleagues; be clear in communication; celebrate success and have fun together• Respect: treat others as we would wish to be treated; respect the environment we work and live in• Honesty: aspire to be open and transparent; take pride in building trust between ourselves and others Due to the volume of applications, we are unable to respond to all applications. If you do not hear from us in four weeks, please assume that your application has been unsuccessful. If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV together with a covering letter explaining how you meet the essential criteria. No agencies please.
We are currently recruiting for one of the UK's Leading FMCG companies who are looking for a Team Coordinator . It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device! What You Can Expect Work Type - 12 month FTC (Maternity cover) Location - Watford (Hybrid) Industry - Gaming/ Lottery Salary - £28,000 Main Responsibilities as a Team Coordinator Manage the overall administrative duties for the IT Department arranging DPP / PDP and regular 121s. Take charge and pre-empting in Diary management for the IT Leadership team, arranging meetings and liaising with colleagues and suppliers on their behalf and ad hoc diary management of the team. Working alongside the Leadership team to coordinate departmental meetings and team building events, as well as other ad hoc team meetings. Produce the IT period report. Oversee and assist with a range of administrative duties such as photocopying, scanning, filing, ordering stationery, distributing post, and making travel arrangements as necessary. Undertake a range of ad hoc requests from Managers. Raise Purchase Order requests, goods receipting received items and handling any invoice queries and investigating discrepancies. Maintaining and updating the IT Budget spreadsheet with all purchase order information. Processing new supplier requests on SAP. Taking charge of updating Org charts, building relationships with HR, and tracking recruitment. Logging starters / leavers etc. Managing the contractor process by logging new starters, leavers, and extensions on Service Now. Experience & Skills Required Ability to use Microsoft packages (Word, PowerPoint, and Excel) to produce general communication documents. Diary management experience. Previous experience in a similar administrative role. What's in it For You? Hybrid working Your birthday off + 2x volunteering days per year. Private Medical & Dental & Life Assurance Social events Wellbeing programme & Employee Assistance Programme Training & Development opportunities Enhanced Parental & Sick Leave For further information on this Team Coordinator role apply below We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Apr 30, 2024
Full time
We are currently recruiting for one of the UK's Leading FMCG companies who are looking for a Team Coordinator . It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device! What You Can Expect Work Type - 12 month FTC (Maternity cover) Location - Watford (Hybrid) Industry - Gaming/ Lottery Salary - £28,000 Main Responsibilities as a Team Coordinator Manage the overall administrative duties for the IT Department arranging DPP / PDP and regular 121s. Take charge and pre-empting in Diary management for the IT Leadership team, arranging meetings and liaising with colleagues and suppliers on their behalf and ad hoc diary management of the team. Working alongside the Leadership team to coordinate departmental meetings and team building events, as well as other ad hoc team meetings. Produce the IT period report. Oversee and assist with a range of administrative duties such as photocopying, scanning, filing, ordering stationery, distributing post, and making travel arrangements as necessary. Undertake a range of ad hoc requests from Managers. Raise Purchase Order requests, goods receipting received items and handling any invoice queries and investigating discrepancies. Maintaining and updating the IT Budget spreadsheet with all purchase order information. Processing new supplier requests on SAP. Taking charge of updating Org charts, building relationships with HR, and tracking recruitment. Logging starters / leavers etc. Managing the contractor process by logging new starters, leavers, and extensions on Service Now. Experience & Skills Required Ability to use Microsoft packages (Word, PowerPoint, and Excel) to produce general communication documents. Diary management experience. Previous experience in a similar administrative role. What's in it For You? Hybrid working Your birthday off + 2x volunteering days per year. Private Medical & Dental & Life Assurance Social events Wellbeing programme & Employee Assistance Programme Training & Development opportunities Enhanced Parental & Sick Leave For further information on this Team Coordinator role apply below We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
A newly created opportunity has become available within an amazing local business. This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators. Advanced Excel skills is a must, as well as the ability to come in and really hit the ground running with supporting the Service Manager, in order to drive the department forward as the company continues to grow. What's in it for you? 25 days holiday plus bank 10% employer pension contribution Private healthcare - Excess paid by employer Death in service x 4 Annual salary reviews Annual bonus Slight flexi working - You can do 8.30am to 5pm or 9am to 5.30pm Role responsibilities: Manage the teams daily workflow, including training and development Driving and monitoring the service order process Review KPI's for the team and make sure they are achieving the expected levels Customer liaison - Assessing their needs and then actioning as appropriate Producing monthly customer reports Support, train and upskill the team Responding to emails in the service inbox and responding within agreed SLA's Preparing quotes Processing worksheets Manage stock adjustments Create contacts for Service Agreement Always be customer orientated and represent the company at a high standard Candidate requirements: Strong customer service background, ideally within a similar role Good leadership skills Advanced Excel skills including Vlook ups and Pivot Tables SAP would be an advantage This is a brand new role within the business so would suit candidates who are looking for something fast paced and a role where you are able to develop and grow within the position, you'll really get out what you put in with this We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region. For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Apr 30, 2024
Full time
A newly created opportunity has become available within an amazing local business. This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators. Advanced Excel skills is a must, as well as the ability to come in and really hit the ground running with supporting the Service Manager, in order to drive the department forward as the company continues to grow. What's in it for you? 25 days holiday plus bank 10% employer pension contribution Private healthcare - Excess paid by employer Death in service x 4 Annual salary reviews Annual bonus Slight flexi working - You can do 8.30am to 5pm or 9am to 5.30pm Role responsibilities: Manage the teams daily workflow, including training and development Driving and monitoring the service order process Review KPI's for the team and make sure they are achieving the expected levels Customer liaison - Assessing their needs and then actioning as appropriate Producing monthly customer reports Support, train and upskill the team Responding to emails in the service inbox and responding within agreed SLA's Preparing quotes Processing worksheets Manage stock adjustments Create contacts for Service Agreement Always be customer orientated and represent the company at a high standard Candidate requirements: Strong customer service background, ideally within a similar role Good leadership skills Advanced Excel skills including Vlook ups and Pivot Tables SAP would be an advantage This is a brand new role within the business so would suit candidates who are looking for something fast paced and a role where you are able to develop and grow within the position, you'll really get out what you put in with this We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region. For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment CUSTOMER SERVICE /HELPDESK REPRESENTATIVE Egham/Staines Salary up to 28,000 One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continued success and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record working with pre sales for video conferencing video streaming and digital signage. Working shifts Monday- Friday covering 7am -7pm Job Summary: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Key Tasks Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop. Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Document Owner: Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner. General: Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Other Skills: Effective action and follow-up of required activities A meticulous attention to detail Administration and organisational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics Experience in SAP and working in AV/VC technology with previous customer service experience Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions Working hours: Rotational shift patterns Monday - Friday covering 7am - 4pm and 10am-7pm
Apr 30, 2024
Full time
UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment CUSTOMER SERVICE /HELPDESK REPRESENTATIVE Egham/Staines Salary up to 28,000 One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continued success and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record working with pre sales for video conferencing video streaming and digital signage. Working shifts Monday- Friday covering 7am -7pm Job Summary: The role is responsible for managing the Field Service Engineers (FSE's) resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. Key Tasks Dispatch and control efficient schedules for all engineers in reference to PMV's, reactive and scheduled call outs and quoted works. Checking system as your first job to ensure all engineers are logged in to resource management and on target Liaising/chasing engineers throughout the day regarding SLA's Working alongside the engineers to make sure all relevant RAM's, permits, change requests are sent to customers / third parties Updating CRM portal with eta's where applicable Provide first point of contact for scheduling support Central point of contact between Helpdesk and Service Engineers Assist with retrieving engineer Service Reports Ensuring performance targets are achieved and SLA's are met, and the service team continues to improve and develop. Help support and manage Engineer Holiday/absence requests Liaising between internal departments to resolve any customer issues Assist to identify and resolve all issues in normal operations and manage all communication for all schedule disruption Document Owner: Ensure all procedures are followed, along with monitoring the engineer's response to service calls received during the course of their duties Ensure that any complaints received are dealt with in a professional manner and all actions taken reported to relevant Management Carry out any other duties as requested by Management Highlight any Training requirements for Engineers Booking of engineering resource / Logistics / Travel Raising of accurate escalations in a timely manner. General: Relationship management with the FSE's. Weekly Touch-point meetings, reports and chairing of conference calls. Other Skills: Effective action and follow-up of required activities A meticulous attention to detail Administration and organisational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility Desirable Skills: Experience of incident based ticketing systems Working closely with the Customer Service Manager to develop process and best practice. Experience of CRM systems, (desirable to be Microsoft Dynamics Experience in SAP and working in AV/VC technology with previous customer service experience Benefits: 3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions Working hours: Rotational shift patterns Monday - Friday covering 7am - 4pm and 10am-7pm
Location: North London Job Title: Team Leader Reports to: Project Coordinator/Senior Management Objectives of The Role 1. To provide additional support to the Senior Management as agreed 2. To assist the management team in ensuring agreed standards and targets are met 3. To work as part of a team delivering support to our services as needed 4. Provide person centred support to vulnerable adults, which improve the quality of the individuals lives, promotes independent living and is relevant to the individuals changing needs. 5. Provide a high standard of care and support to individuals. 6. Facilitate and enable individuals to be involved in their own care and support, and to participate in the development of services and the wider organisation. 7. Perform to the standards laid down by the CQC, Shine's policies & procedures, Skills for Care, SCIE, GSCC and as required and expected by the professionals and service users we deal with. 8. To ensure all other legal requirements are met, such as all relevant aspects of Health & Safety. Key Responsibilities 1. To participate in shift patterns, as required by the service, which may include morning/evening/weekend/waking night/sleepover/lone working/on-call duties 2. To participate in supervision and appraisals to support staff (as instructed by Senior Management) 3. To undertake additional administrative responsibilities as agreed by Senior Management 4. To provide direct support to service users 5. To undertake key working responsibilities (as agreed) 6. To take the role of mentor in assisting with induction and development of new staff 7. To assist with service improvements and to attend all staff meetings 8. To assist with the property management tasks appropriate to the service and service users needs 9. To develop knowledge base and skills relating to the specific service user group and to the specific needs of the individual service users 10. To represent the company in a professional and positive attitude at all times 11. To assist services users in identifying and solving problems that represent a barrier to their recovery 12. To communicate and listen at the highest levels at all times 13. To complete tasks as assigned by the management team to the best of your ability and within agreed timescales 14. To understand the wider objectives of the company and how your performance and attitude contribute to this Limitations of The Role No staff disciplinary remit. Key Responsibilities: (This list is not exhaustive) Supervision and Leadership: Provide strong leadership and direction to the team, fostering a positive and supportive work environment. Conduct regular supervision sessions and appraisals to evaluate staff performance, identify training needs, and ensure continuous professional development. Compliance and Documentation: Ensure adherence to regulatory standards and internal policies in all aspects of practice and paperwork. Conduct regular audits to assess the quality of documentation, ensuring accuracy, completeness, and compliance with relevant regulations. Safeguarding and Risk Management: Oversee safeguarding procedures, ensuring the safety and well-being of both staff and clients. Implement risk management strategies and protocols to minimize potential risks within the forensic mental health setting. Communication and Collaboration: Foster effective communication channels among team members, promoting a collaborative and cohesive working environment. Liaise with various stakeholders, including clients, families, external agencies, and internal departments to ensure holistic and coordinated care. Training and Development: Identify training needs and facilitate relevant training programs for staff to enhance their skills and knowledge in forensic mental health care. Reporting and Accountability: Prepare comprehensive reports for management, highlighting team performance, challenges, and areas for improvement. Take accountability for the team's actions and outcomes, ensuring transparency and accountability in all endeavours. Any Other Duties The post holder may be required to perform duties other than those given in the job description for the post. The particular responsibilities and duties attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are common occurrences and would not justify the re-evaluation of the post. In caseswhere a permanent and substantial change in duties and responsibilities of the post occurs, consistent with a higher level of responsibility, then the post may be eligible for re-evaluation. Essential Behavioural Requirements for the Role • To behave with honesty and integrity at all times • To behave in a professional manner at all times and act as a positive role model for other staff • To adhere to the company s values at all times
Apr 30, 2024
Full time
Location: North London Job Title: Team Leader Reports to: Project Coordinator/Senior Management Objectives of The Role 1. To provide additional support to the Senior Management as agreed 2. To assist the management team in ensuring agreed standards and targets are met 3. To work as part of a team delivering support to our services as needed 4. Provide person centred support to vulnerable adults, which improve the quality of the individuals lives, promotes independent living and is relevant to the individuals changing needs. 5. Provide a high standard of care and support to individuals. 6. Facilitate and enable individuals to be involved in their own care and support, and to participate in the development of services and the wider organisation. 7. Perform to the standards laid down by the CQC, Shine's policies & procedures, Skills for Care, SCIE, GSCC and as required and expected by the professionals and service users we deal with. 8. To ensure all other legal requirements are met, such as all relevant aspects of Health & Safety. Key Responsibilities 1. To participate in shift patterns, as required by the service, which may include morning/evening/weekend/waking night/sleepover/lone working/on-call duties 2. To participate in supervision and appraisals to support staff (as instructed by Senior Management) 3. To undertake additional administrative responsibilities as agreed by Senior Management 4. To provide direct support to service users 5. To undertake key working responsibilities (as agreed) 6. To take the role of mentor in assisting with induction and development of new staff 7. To assist with service improvements and to attend all staff meetings 8. To assist with the property management tasks appropriate to the service and service users needs 9. To develop knowledge base and skills relating to the specific service user group and to the specific needs of the individual service users 10. To represent the company in a professional and positive attitude at all times 11. To assist services users in identifying and solving problems that represent a barrier to their recovery 12. To communicate and listen at the highest levels at all times 13. To complete tasks as assigned by the management team to the best of your ability and within agreed timescales 14. To understand the wider objectives of the company and how your performance and attitude contribute to this Limitations of The Role No staff disciplinary remit. Key Responsibilities: (This list is not exhaustive) Supervision and Leadership: Provide strong leadership and direction to the team, fostering a positive and supportive work environment. Conduct regular supervision sessions and appraisals to evaluate staff performance, identify training needs, and ensure continuous professional development. Compliance and Documentation: Ensure adherence to regulatory standards and internal policies in all aspects of practice and paperwork. Conduct regular audits to assess the quality of documentation, ensuring accuracy, completeness, and compliance with relevant regulations. Safeguarding and Risk Management: Oversee safeguarding procedures, ensuring the safety and well-being of both staff and clients. Implement risk management strategies and protocols to minimize potential risks within the forensic mental health setting. Communication and Collaboration: Foster effective communication channels among team members, promoting a collaborative and cohesive working environment. Liaise with various stakeholders, including clients, families, external agencies, and internal departments to ensure holistic and coordinated care. Training and Development: Identify training needs and facilitate relevant training programs for staff to enhance their skills and knowledge in forensic mental health care. Reporting and Accountability: Prepare comprehensive reports for management, highlighting team performance, challenges, and areas for improvement. Take accountability for the team's actions and outcomes, ensuring transparency and accountability in all endeavours. Any Other Duties The post holder may be required to perform duties other than those given in the job description for the post. The particular responsibilities and duties attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are common occurrences and would not justify the re-evaluation of the post. In caseswhere a permanent and substantial change in duties and responsibilities of the post occurs, consistent with a higher level of responsibility, then the post may be eligible for re-evaluation. Essential Behavioural Requirements for the Role • To behave with honesty and integrity at all times • To behave in a professional manner at all times and act as a positive role model for other staff • To adhere to the company s values at all times
We are looking for an enthusiastic Team Assistant to join our client's team in London! You must be a team player with strong communication and organisation skills. Does this sound like you? Please apply today! Job title : Team Assistant Duration: Expected 2 month minimum temporary Start date: ASAP Hours : Monday - Wednesday 9am-6pm (Part-time) Location : Farringdon Hourly rate: 14-16phr Duties include General Admin and Support of the Day-to-Day Office: Managing incoming and outgoing correspondence, including emails, phone calls, and mail. Organizing and maintaining physical and digital filing systems for documents, records, and other materials. Ordering office supplies and ensuring inventory levels are sufficient. Assisting with the setup and maintenance of office equipment, such as computers, printers, and telecommunication systems. Coordinating office maintenance and repairs as needed. Welcoming visitors and clients, ensuring they have a positive experience. Team Expenses: Tracking team expenses and maintaining accurate records. Reconciling expense reports and ensuring adherence to company policies. Liaising with finance or accounting departments for processing reimbursements or payments. Assisting team members with expense-related inquiries or issues. Schedule Meetings, Create PowerPoints: Coordinating and scheduling meetings, including booking conference rooms and sending out calendar invitations. Preparing meeting agendas and distributing relevant materials to participants. Creating and formatting PowerPoint presentations or other visual aids for meetings or presentations. Assisting with technical setup for virtual meetings, such as video conferencing or screen sharing. Support with Team Lunches/Events: Planning and organizing team lunches, including ordering catering or making reservations. Assisting with the coordination of team-building events or social activities. Managing logistics for off-site meetings or events, such as transportation and accommodations. Travel and Diary Management: Arranging travel accommodations, including flights, hotels, and transportation. Managing itineraries and ensuring travel plans align with business objectives and schedules. Coordinating with internal and external stakeholders to schedule appointments and meetings. Maintaining and updating executives' calendars, including scheduling and rescheduling appointments as needed. These duties encompass a wide range of administrative tasks aimed at supporting the smooth functioning of the office and facilitating the work of the team. Candidate specifications/requirements Team Assistant/ Office Coordinator experience required Excellent time management skills and ability to multitask and prioritise work Strong communication and organisational skills in a fast paced environment Must be positive and a team player Benefits of being a temporary candidate via Adecco Weekly pay Contract of Employment Paid annual leave Access to an exclusive employee benefit and discount portal Pension contributions Ongoing support from a dedicated consultant Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2024
Seasonal
We are looking for an enthusiastic Team Assistant to join our client's team in London! You must be a team player with strong communication and organisation skills. Does this sound like you? Please apply today! Job title : Team Assistant Duration: Expected 2 month minimum temporary Start date: ASAP Hours : Monday - Wednesday 9am-6pm (Part-time) Location : Farringdon Hourly rate: 14-16phr Duties include General Admin and Support of the Day-to-Day Office: Managing incoming and outgoing correspondence, including emails, phone calls, and mail. Organizing and maintaining physical and digital filing systems for documents, records, and other materials. Ordering office supplies and ensuring inventory levels are sufficient. Assisting with the setup and maintenance of office equipment, such as computers, printers, and telecommunication systems. Coordinating office maintenance and repairs as needed. Welcoming visitors and clients, ensuring they have a positive experience. Team Expenses: Tracking team expenses and maintaining accurate records. Reconciling expense reports and ensuring adherence to company policies. Liaising with finance or accounting departments for processing reimbursements or payments. Assisting team members with expense-related inquiries or issues. Schedule Meetings, Create PowerPoints: Coordinating and scheduling meetings, including booking conference rooms and sending out calendar invitations. Preparing meeting agendas and distributing relevant materials to participants. Creating and formatting PowerPoint presentations or other visual aids for meetings or presentations. Assisting with technical setup for virtual meetings, such as video conferencing or screen sharing. Support with Team Lunches/Events: Planning and organizing team lunches, including ordering catering or making reservations. Assisting with the coordination of team-building events or social activities. Managing logistics for off-site meetings or events, such as transportation and accommodations. Travel and Diary Management: Arranging travel accommodations, including flights, hotels, and transportation. Managing itineraries and ensuring travel plans align with business objectives and schedules. Coordinating with internal and external stakeholders to schedule appointments and meetings. Maintaining and updating executives' calendars, including scheduling and rescheduling appointments as needed. These duties encompass a wide range of administrative tasks aimed at supporting the smooth functioning of the office and facilitating the work of the team. Candidate specifications/requirements Team Assistant/ Office Coordinator experience required Excellent time management skills and ability to multitask and prioritise work Strong communication and organisational skills in a fast paced environment Must be positive and a team player Benefits of being a temporary candidate via Adecco Weekly pay Contract of Employment Paid annual leave Access to an exclusive employee benefit and discount portal Pension contributions Ongoing support from a dedicated consultant Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our professional client based in Basingstoke is seeking a solutions driven coordinator to join their busy team. This company is taking their sector by storm with ongoing growth and lots of opportunity to progress. The right candidate will need to be detail orientated and extremely organised to ensure deadlines are met and data is recorded accurately. The role involves effective communication with wider teams and senior stakeholders. The working hours are 08:30 - 17:00 and due to the nature of the role will be office based. Company Benefits: 10% discretionary annual bonus 25 days holiday + Bank Holidays Life insurance at 3 x annual salary from day 1 Pension scheme Study support & training Cycle to work scheme Access to employee benefits platform Quarterly company events Free snacks & drinks in the office Free office parking Key Responsibilities: Managing licences and substation leases Actively obtain document consents, ensuring the correct permissions are in place prior to commencing work, using effective and efficient means of communication Investigate search providers Correctly identify owners, site providers and end users Communicate and act as a main point of contact and respond to queries in a timely manner Track progress through company systems to ensure they are actively pushing for completions in line with programmes Escalate any potential issues back to manager in a timely fashion. Experience and Skills Requirements: Excellent interpersonal and communication skills Ability to use HM Land Registry to establish ownership IT Systems competency, including Microsoft Office. Passion for delivery, proactively working as part of a larger team Ability to prioritise workload in line with department targets and installation programmes Flexibility to perform multiple duties across projects Ability to work to deadlines Good coordination skills and ability to take and execute clear instructions Ability to update business reports based on process stages If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Apr 30, 2024
Full time
Our professional client based in Basingstoke is seeking a solutions driven coordinator to join their busy team. This company is taking their sector by storm with ongoing growth and lots of opportunity to progress. The right candidate will need to be detail orientated and extremely organised to ensure deadlines are met and data is recorded accurately. The role involves effective communication with wider teams and senior stakeholders. The working hours are 08:30 - 17:00 and due to the nature of the role will be office based. Company Benefits: 10% discretionary annual bonus 25 days holiday + Bank Holidays Life insurance at 3 x annual salary from day 1 Pension scheme Study support & training Cycle to work scheme Access to employee benefits platform Quarterly company events Free snacks & drinks in the office Free office parking Key Responsibilities: Managing licences and substation leases Actively obtain document consents, ensuring the correct permissions are in place prior to commencing work, using effective and efficient means of communication Investigate search providers Correctly identify owners, site providers and end users Communicate and act as a main point of contact and respond to queries in a timely manner Track progress through company systems to ensure they are actively pushing for completions in line with programmes Escalate any potential issues back to manager in a timely fashion. Experience and Skills Requirements: Excellent interpersonal and communication skills Ability to use HM Land Registry to establish ownership IT Systems competency, including Microsoft Office. Passion for delivery, proactively working as part of a larger team Ability to prioritise workload in line with department targets and installation programmes Flexibility to perform multiple duties across projects Ability to work to deadlines Good coordination skills and ability to take and execute clear instructions Ability to update business reports based on process stages If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Job Title: Front Office Administrator Location : 1C Marquis Road, N22 8JH Salary: £25k - £28k Job Type: Permanent, Full Time About us: Assisted Homes brings more than 20 years' experience, knowledge and expertise in specialised social care. We are driven by our commitment to supporting vulnerable adults in the community and anyone facing tough times with nowhere to go, no one to turn to. The Company provides a support service to single adults who have experienced homelessness, are vulnerable and have support needs. About the role: As such we are looking for a passionate Front Office Administrator to join us. In this role, you will be serving as an operations administrator providing service to key departments within the office and providing the highest levels of customer service. Collaboration with all departments within our open-plan office is an essential aspect of daily work. What are we looking for: Have excellent communication skills and great attention to detail Entitled to work in the UK without work sponsorship Excellent telephone manner, well presented and polite Be organised and be able to prioritise your work to meet specific deadlines Have excellent working knowledge and understanding of Microsoft Office, specifically Outlook, Word and Excel. Also be willing to learn any new systems that will make their output more efficient To be able to create IT systems that will add to the efficiency the role Good at letter writing, sending, and receiving emails and understanding the protocol and regulations set by the GDPR Have a warm, welcoming attitude towards prospective clients and other visitors into our office Be able to work alone using your own initiative at times, but also in a team to attain joint goals Be willing to undertake operational administrative tasks that are required by any of the HOD's or the Directors Proficient in producing factual and detailed analytical reports Role: - To ensure that the office sundries (e.g.: tea, coffee, milk, snacks) and office supplies are maintained, and stock checked regularly - To deal with mail coming in, making sure it is distributed to the appropriate teams and mail being sent out is done so accurately - Updating the office board calendar with appointments for move ins, evictions, and others - Keeping on top of office and office kitchen sundries purchases, display and distribution. - Take minutes in team meetings and distribute them to the relevant staff - Engage with referrers and perspective clients by phone and by email - Ensure that important information is passed on to the relevant members of staff - Provide your manager and or the Directors with records or reports as required - Provide your manager with budget figures for petty cash and or any other reports as are requested - Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics - To undertake any other task required to ensure that the service provision is efficient - On occasion, although rare, you may be required to work over your normal working hours to complete a task on a deadline Providing administrative support to the service delivery department as and when required which includes: Managing Access: Adding new move ins. Removing clients Moving clients Creating new forms Generating reports Adding and removing Staff members IT Support: Setting up and managing new devices for staff members Administration: Writing and sending warning letters Writing and sending eviction letters Writing and sending case review appointment letters Scheduling and booking in evictions Issuing food bank vouchers Sending messages to clients regarding on going activities/generic Creating digital posters advertising events To provide operational administrative support to the assessment team as and when requested. This includes: - Processing new referrals upon assessment and completing referral statistics - Greeting clients and gathering and filing necessary documents (ID, Consent to Share, Photo) - Support with making first contact with referrals and scheduling assessments - General Inquiries/Sign-posting walk-ins Please click the APPLY button to submit your CV for this role Candidates with the relevant experience or job title of; Office Administrator, Administrator, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager and Business Administrator may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Front Office Administrator Location : 1C Marquis Road, N22 8JH Salary: £25k - £28k Job Type: Permanent, Full Time About us: Assisted Homes brings more than 20 years' experience, knowledge and expertise in specialised social care. We are driven by our commitment to supporting vulnerable adults in the community and anyone facing tough times with nowhere to go, no one to turn to. The Company provides a support service to single adults who have experienced homelessness, are vulnerable and have support needs. About the role: As such we are looking for a passionate Front Office Administrator to join us. In this role, you will be serving as an operations administrator providing service to key departments within the office and providing the highest levels of customer service. Collaboration with all departments within our open-plan office is an essential aspect of daily work. What are we looking for: Have excellent communication skills and great attention to detail Entitled to work in the UK without work sponsorship Excellent telephone manner, well presented and polite Be organised and be able to prioritise your work to meet specific deadlines Have excellent working knowledge and understanding of Microsoft Office, specifically Outlook, Word and Excel. Also be willing to learn any new systems that will make their output more efficient To be able to create IT systems that will add to the efficiency the role Good at letter writing, sending, and receiving emails and understanding the protocol and regulations set by the GDPR Have a warm, welcoming attitude towards prospective clients and other visitors into our office Be able to work alone using your own initiative at times, but also in a team to attain joint goals Be willing to undertake operational administrative tasks that are required by any of the HOD's or the Directors Proficient in producing factual and detailed analytical reports Role: - To ensure that the office sundries (e.g.: tea, coffee, milk, snacks) and office supplies are maintained, and stock checked regularly - To deal with mail coming in, making sure it is distributed to the appropriate teams and mail being sent out is done so accurately - Updating the office board calendar with appointments for move ins, evictions, and others - Keeping on top of office and office kitchen sundries purchases, display and distribution. - Take minutes in team meetings and distribute them to the relevant staff - Engage with referrers and perspective clients by phone and by email - Ensure that important information is passed on to the relevant members of staff - Provide your manager and or the Directors with records or reports as required - Provide your manager with budget figures for petty cash and or any other reports as are requested - Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics - To undertake any other task required to ensure that the service provision is efficient - On occasion, although rare, you may be required to work over your normal working hours to complete a task on a deadline Providing administrative support to the service delivery department as and when required which includes: Managing Access: Adding new move ins. Removing clients Moving clients Creating new forms Generating reports Adding and removing Staff members IT Support: Setting up and managing new devices for staff members Administration: Writing and sending warning letters Writing and sending eviction letters Writing and sending case review appointment letters Scheduling and booking in evictions Issuing food bank vouchers Sending messages to clients regarding on going activities/generic Creating digital posters advertising events To provide operational administrative support to the assessment team as and when requested. This includes: - Processing new referrals upon assessment and completing referral statistics - Greeting clients and gathering and filing necessary documents (ID, Consent to Share, Photo) - Support with making first contact with referrals and scheduling assessments - General Inquiries/Sign-posting walk-ins Please click the APPLY button to submit your CV for this role Candidates with the relevant experience or job title of; Office Administrator, Administrator, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager and Business Administrator may also be considered for this role.