Part Time Customer Service Agent Location: Farnborough Salary: 12.80 per hour Hours: Sunday 2pm-10pm & Monday 5pm-10pm (12.5hrs) My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able to deliver an excellent service. Daily Duties Answer email, phone & Live Chat queries. Answering general technical queries about the website and mobile app. Answering queries regarding customer statements and financial activity. Providing a friendly, helpful advice to both parent and child account holders. Prompt attention to queries and comments made via social media. Administrative tasks (monitoring risk alerts, one-off tasks etc.) Customer call backs. Skill Set Strong written and verbal skills Ability to work independently Excellent phone manner Ability to be flexible in a role Excellent organisational skills Happy working in a committed, busy, team environment Good technical skills and happy to learn new systems Working knowledge of Excel & Word Benefits 30 days of holiday (including all but 3 public hols). Your Birthday Day off Regular Salary Reviews Access to salary sacrifice benefits such as Cycle to Work scheme and Workplace Pension Long Service awards Workplace pension scheme Excellent Induction with ongoing learning and development throughout your career Free tea, coffee, and loads of fruit Great Company days out, incentives such as legendary Christmas parties and Company meet up! Family-Friendly leave policies Discounts on cinema tickets, restaurants, and shopping via Westfield rewards membership Workplace pension scheme Death in service 4x your annual salary Enhanced maternity leave Paternity leave Westfield Cash Health Plan Westfield Surgery Plan Westfield Rewards (receive discounts at over 600 retailers) Mental health platform 5 days annual leave carry over
May 21, 2024
Full time
Part Time Customer Service Agent Location: Farnborough Salary: 12.80 per hour Hours: Sunday 2pm-10pm & Monday 5pm-10pm (12.5hrs) My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able to deliver an excellent service. Daily Duties Answer email, phone & Live Chat queries. Answering general technical queries about the website and mobile app. Answering queries regarding customer statements and financial activity. Providing a friendly, helpful advice to both parent and child account holders. Prompt attention to queries and comments made via social media. Administrative tasks (monitoring risk alerts, one-off tasks etc.) Customer call backs. Skill Set Strong written and verbal skills Ability to work independently Excellent phone manner Ability to be flexible in a role Excellent organisational skills Happy working in a committed, busy, team environment Good technical skills and happy to learn new systems Working knowledge of Excel & Word Benefits 30 days of holiday (including all but 3 public hols). Your Birthday Day off Regular Salary Reviews Access to salary sacrifice benefits such as Cycle to Work scheme and Workplace Pension Long Service awards Workplace pension scheme Excellent Induction with ongoing learning and development throughout your career Free tea, coffee, and loads of fruit Great Company days out, incentives such as legendary Christmas parties and Company meet up! Family-Friendly leave policies Discounts on cinema tickets, restaurants, and shopping via Westfield rewards membership Workplace pension scheme Death in service 4x your annual salary Enhanced maternity leave Paternity leave Westfield Cash Health Plan Westfield Surgery Plan Westfield Rewards (receive discounts at over 600 retailers) Mental health platform 5 days annual leave carry over
Collections Agent Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Full time & Permanent (includes evenings and Saturdays on a rota basis) Competitive Salary of 25,200pa + Bonus & Benefits The Role: As a Collections Agent you will be the first point of contact for our Customers, working within our Contact Centre. You'll be responsible for answering inbound calls, speaking with customers to understand their individual circumstances, listening closely so that you can determine the best way to support them. Your specialist focus will be customers who are in arrears, showing early indicators of financial hardship and vulnerability. Your role will be to find the best possible outcome for them, delivering first class tailored support based on their individual circumstances, to change their lives for the better. Key Responsibilities: Speaking with customers over the phone via both inbound and outbound calling Empathising and engaging with customers, getting them to tell their story and explain their situation Offering positive solutions to customers with arrears To deliver a professional and consistent level of customer service To develop repayment plans that are sustainable for each customer's needs Keeping internal systems up to date Skills & Attributes: We are passionate about continuing to grow our diverse team and we welcome applications from all backgrounds. We're not looking at your 'on paper experience', as experience within a similar role or even industry isn't necessary for you to succeed and do what you do best for our customers. All we ask is that you embrace our Company Values of being Positive, being Brave and Owning what you commit to. We will invest training and development time in you for all you need in your role, you just need to be empathetic, enjoy helping customers solve their problems, listen and communicate well with customers. A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. What's in it for you? As well as working for a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. Not to mention the all-important 20 days holiday + bank holidays each year to enjoy. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Apply now to hear more!
May 21, 2024
Full time
Collections Agent Hybrid working in Solihull - a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Full time & Permanent (includes evenings and Saturdays on a rota basis) Competitive Salary of 25,200pa + Bonus & Benefits The Role: As a Collections Agent you will be the first point of contact for our Customers, working within our Contact Centre. You'll be responsible for answering inbound calls, speaking with customers to understand their individual circumstances, listening closely so that you can determine the best way to support them. Your specialist focus will be customers who are in arrears, showing early indicators of financial hardship and vulnerability. Your role will be to find the best possible outcome for them, delivering first class tailored support based on their individual circumstances, to change their lives for the better. Key Responsibilities: Speaking with customers over the phone via both inbound and outbound calling Empathising and engaging with customers, getting them to tell their story and explain their situation Offering positive solutions to customers with arrears To deliver a professional and consistent level of customer service To develop repayment plans that are sustainable for each customer's needs Keeping internal systems up to date Skills & Attributes: We are passionate about continuing to grow our diverse team and we welcome applications from all backgrounds. We're not looking at your 'on paper experience', as experience within a similar role or even industry isn't necessary for you to succeed and do what you do best for our customers. All we ask is that you embrace our Company Values of being Positive, being Brave and Owning what you commit to. We will invest training and development time in you for all you need in your role, you just need to be empathetic, enjoy helping customers solve their problems, listen and communicate well with customers. A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. What's in it for you? As well as working for a Top Employer UK 2024 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. Not to mention the all-important 20 days holiday + bank holidays each year to enjoy. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Apply now to hear more!
Port Agent (FTC 6 months) £24 - £28K Car allowance approx. £3000 per annum Overtime earning and business mileage Company Pension scheme 9-5 with some evening and weekends on a rota Key Recruitment are delighted to be recruiting for a Ports Agent on a fixed term contract of 6 months. Working within a lovely team the successful candidate will not need previous experience (but if you have that s fantastic) as full training will be provided. You will need to drive to other locations and therefore a full UK driving licence will be required for this role. If you have engagement and a passion to learn then this could be the role for you Key responsibilities: Book vessels in and out the port along with arranging tugboat services Provide information on the crew and any passengers to the local immigration authorities. Advise Customs of the ship s arrival and report to the cargo board Organise crew changes, any associated immigration documentation and arrangements such as booking transportation. Handle ships services including repairs. Visit vessels in port and un the control of the department (including Southampton, Shoreham and West Portland on occasion) Prepare operational reports. Prepare disbarment accounts. Prepare disbursement accounts. If this role is of interest and you would like to discuss in more detail, please contact Nina on (phone number removed) or alternatively email
May 21, 2024
Contractor
Port Agent (FTC 6 months) £24 - £28K Car allowance approx. £3000 per annum Overtime earning and business mileage Company Pension scheme 9-5 with some evening and weekends on a rota Key Recruitment are delighted to be recruiting for a Ports Agent on a fixed term contract of 6 months. Working within a lovely team the successful candidate will not need previous experience (but if you have that s fantastic) as full training will be provided. You will need to drive to other locations and therefore a full UK driving licence will be required for this role. If you have engagement and a passion to learn then this could be the role for you Key responsibilities: Book vessels in and out the port along with arranging tugboat services Provide information on the crew and any passengers to the local immigration authorities. Advise Customs of the ship s arrival and report to the cargo board Organise crew changes, any associated immigration documentation and arrangements such as booking transportation. Handle ships services including repairs. Visit vessels in port and un the control of the department (including Southampton, Shoreham and West Portland on occasion) Prepare operational reports. Prepare disbarment accounts. Prepare disbursement accounts. If this role is of interest and you would like to discuss in more detail, please contact Nina on (phone number removed) or alternatively email
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 20, 2024
Full time
If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Warrington ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. Free parking on site (Postcode WA3 7BH) On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Job Title: Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts click apply for full job details
May 20, 2024
Seasonal
Job Title: Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts click apply for full job details
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
May 20, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
May 20, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
Adult Community Social Worker, Part Time, Southend, Permanent Your new role Southend Council have an exciting opportunity for a permanent 30hrs per week Social Worker position within the Ageing Well West Team (65+). The salary is pro rata'd to the 30hrs.You must be able to work on Tuesday and Fridays.Within this position, hybrid working opportunities are available. However, a flexible approach is required as you will be required to be on site and travel around the city, as and when needed.The Ageing Well Teams provide assessment and review functions for over 65+ adults and adults with mental ill health.This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.They are undergoing a large transformation programme across adult social care to develop person-centred pathways and practice which is enabling, supportive and developing communities to become more resilient. This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible.Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.In return, we will offer professional supervision, appraisal and regular training. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.You must have knowledge of relevant legislation and regulations, skills in assessment of carers and the ability to provide support and guidance to carers is essential.You need to have experience of applying the Care Act (2014), Mental Capacity Act (2005) and managing adult safeguarding enquires or have a good understanding/knowledge if no direct experience is available. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.Leave Entitlements:We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership.The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
May 20, 2024
Full time
Adult Community Social Worker, Part Time, Southend, Permanent Your new role Southend Council have an exciting opportunity for a permanent 30hrs per week Social Worker position within the Ageing Well West Team (65+). The salary is pro rata'd to the 30hrs.You must be able to work on Tuesday and Fridays.Within this position, hybrid working opportunities are available. However, a flexible approach is required as you will be required to be on site and travel around the city, as and when needed.The Ageing Well Teams provide assessment and review functions for over 65+ adults and adults with mental ill health.This is an exciting opportunity for a dynamic Social Worker to work in Southend-on-Sea.They are undergoing a large transformation programme across adult social care to develop person-centred pathways and practice which is enabling, supportive and developing communities to become more resilient. This post is crucial to the delivery of person-centred care assessments and supporting adults to remain as independent as possible.Working alongside health colleagues to prevent adults from being admitted to long term residential care and supporting interdependence with the community, you will support adults and their carers as a 'change agent' to build on their strengths, assets and abilities to self-manage.In return, we will offer professional supervision, appraisal and regular training. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with the Social Work England and have completed your ASYE.You must have current experience of working in the Adult Social Care sector and have the ability to build excellent working relationships with other agencies/professionals at all levels. You will need to be able to scope out community assets to better inform those people we work with.You must have knowledge of relevant legislation and regulations, skills in assessment of carers and the ability to provide support and guidance to carers is essential.You need to have experience of applying the Care Act (2014), Mental Capacity Act (2005) and managing adult safeguarding enquires or have a good understanding/knowledge if no direct experience is available. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.Leave Entitlements:We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership.The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. #
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
May 20, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
May 20, 2024
Full time
Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience: Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export will train on the other click apply for full job details
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
May 20, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
May 20, 2024
Full time
Business Unit: Chief Operating Office Salary range: £41,600 - £57,000 per annum DOE + red-hot benefits Location: Remote - work from anywhere within the UK Contract Type: Permanent Live to inspire change. Live a life more Virgin. Our Team The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy, working with the latest technology offerings and with our COE services highly in demand, it makes this an incredibly exciting time to join the team. We are looking for an experienced Power Platform Admin to support our platform operations, provisioning, managing, and maintaining our Power Platform environments and services, facilitating the enablement of users and the deployment of solutions and service updates, and overseeing the day-to-day monitoring and management of our Power Platform services to ensure service effectiveness. Your work will be varied and high pace, but more importantly, interesting and fun! Sound good? Then read on and apply What you'll be doing • Day-to-day management of our Power Platform environments across our pro-dev and citizen-developer communities, provisioning, configuring, and enabling services in line with approved design patterns and best practices to meet business and operational requirements. • Managing user access processes, setup of security controls and application of licenses for the Power Platform to enable projects/squads to quickly mobilise and for the business to maintain operational effectiveness once live. • Monitoring and troubleshooting the performance, security, capacity, availability, and reliability of the Power Platform, providing MI reports to support governance reviews and leadership updates. • Working with our COE SMEs to build and enable foundational service components to support new service design patterns and evergreen capabilities to enable projects/squads to develop on these. • Providing technical input to the Release Management process such that change is effectively managed and deployments appropriately prioritised and scheduled. • Working with COE SMEs to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use. This includes the Microsoft Wave Releases and product specific updates. • Keeping up to date with the latest features, updates, and enhancements of the Power Platform components and services We need you to have • Relevant experience in configuring, managing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power B. • A solid understanding of the Microsoft Power Platform architecture, components, and services, specifically Power Platform environments, Dataverse, Admin Centre and Azure Active Directory. • A working knowledge of Azure DevOps, with experience in provisioning and deploying pipelines and projects for the Power Platform. • A proficiency in using PowerShell, REST APIs, and developer tools to automate administrative tasks. • Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform. • Ability to communicate effectively with technical and non-technical stakeholders, demonstrate the value proposition of the Microsoft Power Platform and provide guidance and support for adoption and change management. It's a bonus if you have but not essential • Knowledge and experience in using the COE Starter Kit, • Knowledge and experience of Azure Power Platform integrations and services such as Azure Application Insights, Azure Service Bus, Functions, Logic Apps and Synapse link. It would also be beneficial to have experience in Microsoft Digital Contact Center Platform and Open AI. • Microsoft certification: PL-900 (Power Platform Fundamentals), AZ-900 (Azure Fundamentals) Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more • Up to five extra paid well-being days per year • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt • Market-leading pension • Free private medical cover, income protection and life assurance • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness • Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment
Page Personnel Secretarial & Business Support
Caerphilly, Mid Glamorgan
We are seeking a data orientated Contact Centre Performance Manager with strong leadership skills to join our client's customer service team based near Caerphilly. The successful candidate will be responsible for managing the performance of the contact centre, ensuring that all customer interactions are handled professionally and efficiently. Client Details Our client is a leading provider of professional services in the energy sector. There is a small team of 15 individuals in the contact centre across inbound, outbound and live chat channels. The business has a national presence and are renowned for their commitment to delivering high-quality solutions for their clients. Based in the greater Caerphilly area, you will have access to free on site parking. The company is a market leader within it's sector and is very well established with 15 strong years in operating in this marketplace. This is a Mon-Fri business hours role. Description Overseeing the daily operations of the contact centre. Managing and motivating scheduling agents to adherence performance targets and KPIs Developing and implementing strategies to improve the performance of the contact centre. Monitoring and analysing key performance indicators to identify areas for improvement. Providing coaching and feedback to contact centre staff to enhance their performance. Working with the customer service team to ensure that customer complaints and queries are handled effectively. Collaborating with other departments to improve customer service processes. Completing 121's, performance reviews and providing on the spot feedback to support the delivery of excellence. Perform QA checks and provide feedback. Profile A successful Contact Centre Performance Manager should have: Proven experience in managing contact centres Excellent leadership and communication skills. The ability to analyse data and use it to improve performance. Proven experience in a contact center environment, with at least 2 years managing performance Proficiency in call center technology tools, software, dashboards and KPIs Demonstrable experience of managing within a highly target-driven customer service setting Job Offer A performance related bonus of up to 10% of base salary, paid quarterly £35,000 to £40,000 basic salary. 22 Days Holiday, plus 8 days bank holidays Company Auto Enrolled Pension - Company Matched contribution up to 3% Free parking - Caerphilly If you have a passion for customer service and the skills to lead a contact centre team, we encourage you to apply for this exciting opportunity.
May 20, 2024
Full time
We are seeking a data orientated Contact Centre Performance Manager with strong leadership skills to join our client's customer service team based near Caerphilly. The successful candidate will be responsible for managing the performance of the contact centre, ensuring that all customer interactions are handled professionally and efficiently. Client Details Our client is a leading provider of professional services in the energy sector. There is a small team of 15 individuals in the contact centre across inbound, outbound and live chat channels. The business has a national presence and are renowned for their commitment to delivering high-quality solutions for their clients. Based in the greater Caerphilly area, you will have access to free on site parking. The company is a market leader within it's sector and is very well established with 15 strong years in operating in this marketplace. This is a Mon-Fri business hours role. Description Overseeing the daily operations of the contact centre. Managing and motivating scheduling agents to adherence performance targets and KPIs Developing and implementing strategies to improve the performance of the contact centre. Monitoring and analysing key performance indicators to identify areas for improvement. Providing coaching and feedback to contact centre staff to enhance their performance. Working with the customer service team to ensure that customer complaints and queries are handled effectively. Collaborating with other departments to improve customer service processes. Completing 121's, performance reviews and providing on the spot feedback to support the delivery of excellence. Perform QA checks and provide feedback. Profile A successful Contact Centre Performance Manager should have: Proven experience in managing contact centres Excellent leadership and communication skills. The ability to analyse data and use it to improve performance. Proven experience in a contact center environment, with at least 2 years managing performance Proficiency in call center technology tools, software, dashboards and KPIs Demonstrable experience of managing within a highly target-driven customer service setting Job Offer A performance related bonus of up to 10% of base salary, paid quarterly £35,000 to £40,000 basic salary. 22 Days Holiday, plus 8 days bank holidays Company Auto Enrolled Pension - Company Matched contribution up to 3% Free parking - Caerphilly If you have a passion for customer service and the skills to lead a contact centre team, we encourage you to apply for this exciting opportunity.
Where : Doncaster Part Time : Permanent Start Date: 24th June 2024 Hourly rate: £12.05 - Uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales' . The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster? We understand that life never stands still, and like most roles within EE , this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great salary and an uncapped sup er simple commission scheme . Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? Shift Pattern Mon Tue Wed Thu Fri Sat Sun 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF
May 20, 2024
Full time
Where : Doncaster Part Time : Permanent Start Date: 24th June 2024 Hourly rate: £12.05 - Uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales' . The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster? We understand that life never stands still, and like most roles within EE , this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great salary and an uncapped sup er simple commission scheme . Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? Shift Pattern Mon Tue Wed Thu Fri Sat Sun 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF
Where : Doncaster Part Time : Permanent Start Date: 24th June 2024 Hourly rate: £12.05 - Uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales' . The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster? We understand that life never stands still, and like most roles within EE , this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great salary and an uncapped sup er simple commission scheme . Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? Shift Pattern Mon Tue Wed Thu Fri Sat Sun 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF
May 20, 2024
Full time
Where : Doncaster Part Time : Permanent Start Date: 24th June 2024 Hourly rate: £12.05 - Uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales' . The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Doncaster? We understand that life never stands still, and like most roles within EE , this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great salary and an uncapped sup er simple commission scheme . Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? Shift Pattern Mon Tue Wed Thu Fri Sat Sun 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF 09:30-14:45 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 OFF 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 09:30-14:45 OFF OFF