About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Apr 29, 2024
Full time
About the team OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required ). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate) . To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region Desired skills and experience: Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/ required 5 to 10 years in similar position Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 29, 2024
Full time
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required ). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate) . To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region Desired skills and experience: Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/ required 5 to 10 years in similar position Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The COO office is looking for an experienced SIPP Technical Operations Director to take responsibility for the day to day management of the new SEI SIPP Operator and SIPP Administration (in-house and outsource service) business. This is a key role in our banking strategy in the UK, expanding our offering and responding to client and market needs. Initial Engagement: To initially act as the senior business lead for the delivery and implementation of the new SEI SIPP Operator and SIPP Administration business before taking on the day to day role of running the business (e.g. to provide leadership, technical input and operational guidance in relation to the: Design and implementation of the Business Plan Design and implementation of the SEI SIPP Product Design and implementation of the Business Operating Model Design and implementation of the IT Integrations and Business Processing Recruitment and implementation of the SIPP Administration Team This is expected to be a c18-month project. Role: This role in the future may be classified as an SMF. The SIPP Administration Team Manager will report directly to you. As well as being responsible for the day-to-day SIPP operation you will also play a key role in: Assisting and developing the SIEL retirement strategy. Developing and enhancing existing solutions. Supporting the launch of new products. Contributing to product pricing and profitability . Additionally, you will serve as the team and market unit's subject matter expert and will be helping to: Define new service offerings. Manage SIPP solution roadmaps and influence wider banking roadmap Support prospect/client agendas. Assist with the business case justification. The position will have interaction with prospects and clients as well as SEI team including: Operations. Sales Teams. Relationship Management. Solutions Vendor Management Internal/external Technical Development teams. Responsibilities: You will be responsible for: Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function. Providing support and building subject matter expertise on SEIs retirement solutions: o Efficient operating model o Adherence to regulatory environment o Management information and oversight tools o Client reporting - print vendor and system generated documentation with view to digitization o Oversight of third party vendors o Service Level Agreements (SLAs) Providing technical and operational guidance and input to assist the solutions team: o Ensure there is a forum for agile development by keeping development requirements updated and providing support to solutions managers o Basic oversight of the Product Specifications and Service Guides at pre- and Post Development to highlight areas of potential change to the services. o Gain a good understanding of SEI's approach to Agile (Mid-PSI, PSI Planning, Demos, Inspect and Adapt, Sprints, EST, UAT, etc) o Build relationships across the location including the Asset Management and Institutional teams (Master Trusts, DC/DB pension schemes) Effectively communicating with key stakeholders including: o Supporting the completion of RFPs, sales demonstrations and positioning of solutions within different business operating models o Working with wider solutions and platform teams to build a network and ensure a clear view exists of the front to back service offering and the interactions between these services o Assisting with testing and training of both internal and external resources in the front office solution offering All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible for completing all required Risk Management training. Skills, Knowledge and Experience What we need from you: Leadership skills and management experience. Significant pensions industry experience, especially SIPP, with an understanding of both the technical pension requirements as well as market knowledge Experience in outsourcing of Pension products and SIPP administration (participation in product user groups and initiatives (e.g. STAR Experience in preparing and delivering reports highlighting options and recommendations Strong relationship & stakeholder management skills Strong commercial and budgetary understanding Knowledge of the investment processing industry including a good understanding of retail products Proven ability to manage multiple agendas and achieve results Project and change management experience, managing multiple stakeholders. Business writing skills Excellent communication and presentation skills What we would like from you: Ability to make strategic decisions using data and sound judgement Positive attitude and intellectual curiosity Organisational and analytical skills Customer service and client management experience Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun - Please see our website for more information. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Apr 29, 2024
Full time
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The COO office is looking for an experienced SIPP Technical Operations Director to take responsibility for the day to day management of the new SEI SIPP Operator and SIPP Administration (in-house and outsource service) business. This is a key role in our banking strategy in the UK, expanding our offering and responding to client and market needs. Initial Engagement: To initially act as the senior business lead for the delivery and implementation of the new SEI SIPP Operator and SIPP Administration business before taking on the day to day role of running the business (e.g. to provide leadership, technical input and operational guidance in relation to the: Design and implementation of the Business Plan Design and implementation of the SEI SIPP Product Design and implementation of the Business Operating Model Design and implementation of the IT Integrations and Business Processing Recruitment and implementation of the SIPP Administration Team This is expected to be a c18-month project. Role: This role in the future may be classified as an SMF. The SIPP Administration Team Manager will report directly to you. As well as being responsible for the day-to-day SIPP operation you will also play a key role in: Assisting and developing the SIEL retirement strategy. Developing and enhancing existing solutions. Supporting the launch of new products. Contributing to product pricing and profitability . Additionally, you will serve as the team and market unit's subject matter expert and will be helping to: Define new service offerings. Manage SIPP solution roadmaps and influence wider banking roadmap Support prospect/client agendas. Assist with the business case justification. The position will have interaction with prospects and clients as well as SEI team including: Operations. Sales Teams. Relationship Management. Solutions Vendor Management Internal/external Technical Development teams. Responsibilities: You will be responsible for: Managing the SEI SIPP operation within the defined SEI risk and control framework to support the product and the in-house and outsourced SIPP administration function. Providing support and building subject matter expertise on SEIs retirement solutions: o Efficient operating model o Adherence to regulatory environment o Management information and oversight tools o Client reporting - print vendor and system generated documentation with view to digitization o Oversight of third party vendors o Service Level Agreements (SLAs) Providing technical and operational guidance and input to assist the solutions team: o Ensure there is a forum for agile development by keeping development requirements updated and providing support to solutions managers o Basic oversight of the Product Specifications and Service Guides at pre- and Post Development to highlight areas of potential change to the services. o Gain a good understanding of SEI's approach to Agile (Mid-PSI, PSI Planning, Demos, Inspect and Adapt, Sprints, EST, UAT, etc) o Build relationships across the location including the Asset Management and Institutional teams (Master Trusts, DC/DB pension schemes) Effectively communicating with key stakeholders including: o Supporting the completion of RFPs, sales demonstrations and positioning of solutions within different business operating models o Working with wider solutions and platform teams to build a network and ensure a clear view exists of the front to back service offering and the interactions between these services o Assisting with testing and training of both internal and external resources in the front office solution offering All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks. In addition, employees are responsible for completing all required Risk Management training. Skills, Knowledge and Experience What we need from you: Leadership skills and management experience. Significant pensions industry experience, especially SIPP, with an understanding of both the technical pension requirements as well as market knowledge Experience in outsourcing of Pension products and SIPP administration (participation in product user groups and initiatives (e.g. STAR Experience in preparing and delivering reports highlighting options and recommendations Strong relationship & stakeholder management skills Strong commercial and budgetary understanding Knowledge of the investment processing industry including a good understanding of retail products Proven ability to manage multiple agendas and achieve results Project and change management experience, managing multiple stakeholders. Business writing skills Excellent communication and presentation skills What we would like from you: Ability to make strategic decisions using data and sound judgement Positive attitude and intellectual curiosity Organisational and analytical skills Customer service and client management experience Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun - Please see our website for more information. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Education Requirements - Graduate Calibre Industry - Software House Qualifications - Any Industry related would be useful but not essential Work Hours - 9-5.30 Salary - 38,000 - 45,000 Benefits - Shares / Bonus / Pension / Secure Comp / Broad Role This role sits within a well-established computer software company, specialising in the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability. The company became an employee owned organisation some years ago to develop a true sense of collaboration and ensure everyone in the business pulls in the same direction. The controlling majority shareholder of the business is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities. The Company offers very good working conditions and competitive salaries, plus benefits including an excellent pension scheme and share option scheme. The steady growth of the company coupled with a member of business retiring has led to a requirement for an experienced Technical Systems Administrator within the Internal Infrastructure and Security Team. You will be working in a busy department where their skills and knowledge will be in constant demand by all areas of the business. The work will be varied, fast paced and constant - taking in all aspects of our Internal Infrastructure. You will be expected to become an expert in various products and to provide support for all internal software, hardware and network issues. After a period of training, we will expect the successful candidate to continue their growth and contribute to their distributed Managed Service environments. Roles & Responsibilities: Provide a Technical Response to all internal users related to Server and Network operations. Commission and deploy new Server and Network hardware. Understand and maintain the software we use in the provision of services such as Email, Proxy / Web Services and security. To provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements. Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues. To provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month. Required Skills & Experince Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking Experience of Office365 cloud configuration and management Experience with Microsoft Azure configuration and management Experience managing Microsoft Active Directory users, groups and computers Experience trouble-shooting network issues Experience with backup processes Ability to work out of hours when necessary Live within a 40 minute radius of the base office Desired Skills / Experience: Experience of Powershell scripting Experience creating network diagrams and other IT documentation An Understanding of ISO27001 Security Standards and operational guidelines Experience setting up and trouble-shooting Group Policy Experience of VMware vSphere management Veeam Backup and Replication Microsoft Sharepoint implementation and management Experience of using ticketing systems SAN and NAS maintenance Juniper and Extreme Networks configuration experience The role is applicable only for a person who is looking for a long-term career development opportunity. The company ethic is to develop the capability and potential of its employees. As we always look to promote from within, there will be opportunities to assume additional roles and responsibilities to develop the role into a significant position with the company
Apr 29, 2024
Full time
Education Requirements - Graduate Calibre Industry - Software House Qualifications - Any Industry related would be useful but not essential Work Hours - 9-5.30 Salary - 38,000 - 45,000 Benefits - Shares / Bonus / Pension / Secure Comp / Broad Role This role sits within a well-established computer software company, specialising in the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability. The company became an employee owned organisation some years ago to develop a true sense of collaboration and ensure everyone in the business pulls in the same direction. The controlling majority shareholder of the business is a trust in which all employees have an equal share. This means that every employee of the company becomes a co-owner of the company with certain ownership benefits and responsibilities. The Company offers very good working conditions and competitive salaries, plus benefits including an excellent pension scheme and share option scheme. The steady growth of the company coupled with a member of business retiring has led to a requirement for an experienced Technical Systems Administrator within the Internal Infrastructure and Security Team. You will be working in a busy department where their skills and knowledge will be in constant demand by all areas of the business. The work will be varied, fast paced and constant - taking in all aspects of our Internal Infrastructure. You will be expected to become an expert in various products and to provide support for all internal software, hardware and network issues. After a period of training, we will expect the successful candidate to continue their growth and contribute to their distributed Managed Service environments. Roles & Responsibilities: Provide a Technical Response to all internal users related to Server and Network operations. Commission and deploy new Server and Network hardware. Understand and maintain the software we use in the provision of services such as Email, Proxy / Web Services and security. To provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements. Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues. To provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month. Required Skills & Experince Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking Experience of Office365 cloud configuration and management Experience with Microsoft Azure configuration and management Experience managing Microsoft Active Directory users, groups and computers Experience trouble-shooting network issues Experience with backup processes Ability to work out of hours when necessary Live within a 40 minute radius of the base office Desired Skills / Experience: Experience of Powershell scripting Experience creating network diagrams and other IT documentation An Understanding of ISO27001 Security Standards and operational guidelines Experience setting up and trouble-shooting Group Policy Experience of VMware vSphere management Veeam Backup and Replication Microsoft Sharepoint implementation and management Experience of using ticketing systems SAN and NAS maintenance Juniper and Extreme Networks configuration experience The role is applicable only for a person who is looking for a long-term career development opportunity. The company ethic is to develop the capability and potential of its employees. As we always look to promote from within, there will be opportunities to assume additional roles and responsibilities to develop the role into a significant position with the company
Growth and Partnerships Senior Associate - System1 Group Growth and Partnerships Senior Associate Location: London Date Posted:17 January 2024 Who we are and why we exist System1 is a The Creative Effectiveness Platform. Our target customers are the world's largest advertisers. These businesses understand that creativity is the most powerful tool for growth within their control. System1 helps them make confident creative decisions that lead to transformational business results. Empty heading What we do System1 predicts and improves marketing effectiveness. Our advertising and idea tests measure emotion to give our customers the most accurate predictions of the business impact of creativity. We 'predict' (provide research results) and 'improve' (provide insight and consultancy on those results) on arguably three of the most critical marketing questions for our customers: advertising effectiveness, innovation effectiveness and brand effectiveness. We aspire to do these three things better than anyone else at a value that makes System1 our customers' choice. Empty heading Becoming part of our team AIM Listed, and with 10 Global Offices and over 150 employees, System1 is a fast-changing business. With exceptional IP, technological advantage and a world-class team we are very well positioned for rapid growth. Central to this is our people. We need to hire the right people, into the right roles, at the right time. Are you up for being a part of the Partnerships team to promote System1, our thought leadership, partnership activity, product launches and promotional activity? Are you excited by working with leading edge IP and products that can make a huge impact on our customers' businesses? Do you relish the role of being the disruptor in a category and rise to the challenge of stretching goals? Do you enjoy being able to utilise various skills, like copywriting, research, event planning and relationship building? Empty heading What will you be doing? Work closely with Directors to respond to client inquiries, requests for proposals or projects and ensure timely and high-quality delivery. Respond to inbound inquiries from potential clients, providing information and tailoring solutions based on their business needs to ultimately convert them to clients. Collaborate with the Research & Guidance team to deliver high-quality projects to clients. Oversee the successful execution of research projects, ensuring they align with client expectations, timelines, and budgets. Work closely with other departments, such as research, marketing, and operations, to ensure seamless communication and collaboration. Assist Directors in creating and delivering compelling sales presentations that showcase the value of the company's research services. Empty heading You need to be this kind of person: Customer Focused - A no-stone-unturned approach to researching how we can help serve our customers better with our insights to solve their problems. Drive for results - A real problem solver in terms of how to see things through to conversion. A love of winning. Getting things done - Highly organised is a must! A fantastic ability to get things done on time and to a high standard. Enjoys getting stuck in and working to fast deadlines. Relationship Builder - You're a fantastic relationship builder, who enjoys meeting new people, working with many internal and external teams, and can build trust in a short space of time. Positive Attitude - Enjoys working in a creative and fast-moving environment and thrives in a team role co-ordinating between different teams. Creative Individual - You have a strong appreciation for creativity and its importance to the success of a brand. You know the creative process inside-out and understand what advertisers, agencies and media owners need to succeed. Empty heading You need to have the following experience: As Growth & Partnerships Senior Associate, you will be working closely with Creative & Media Partnership Directors to build and grow our partnerships and drive new business with brands' marketing teams and advertising agencies across Europe. Through our partnerships, we have a plethora of contact opportunities for new business. Your role will be to work with the team to get their attention, work out the problem we solve for them, connect with them and convert them to clients. There will be lots of opportunities to be right in front of customers driving both our brand fame and new business. Empty heading Competitive salary + bonus scheme Health Insurance / Medical Insurance / Dental Insurance Pension Flexible working arrangements (hybrid) Educational reimbursement opportunities Unlimited opportunities to interact with some of the leading thinkers in advertising and marketing fields A Recognition Scheme to say thank you! Regular socials, including summer and winter parties. Wellbeing resources, including "de-clutter days" for your personal and professional needs. We welcome applicants from all diverse communities and encourage our candidates to ask us about reasonable adjustments that we may be able to make to support through our recruitment process and while in post.
Apr 29, 2024
Full time
Growth and Partnerships Senior Associate - System1 Group Growth and Partnerships Senior Associate Location: London Date Posted:17 January 2024 Who we are and why we exist System1 is a The Creative Effectiveness Platform. Our target customers are the world's largest advertisers. These businesses understand that creativity is the most powerful tool for growth within their control. System1 helps them make confident creative decisions that lead to transformational business results. Empty heading What we do System1 predicts and improves marketing effectiveness. Our advertising and idea tests measure emotion to give our customers the most accurate predictions of the business impact of creativity. We 'predict' (provide research results) and 'improve' (provide insight and consultancy on those results) on arguably three of the most critical marketing questions for our customers: advertising effectiveness, innovation effectiveness and brand effectiveness. We aspire to do these three things better than anyone else at a value that makes System1 our customers' choice. Empty heading Becoming part of our team AIM Listed, and with 10 Global Offices and over 150 employees, System1 is a fast-changing business. With exceptional IP, technological advantage and a world-class team we are very well positioned for rapid growth. Central to this is our people. We need to hire the right people, into the right roles, at the right time. Are you up for being a part of the Partnerships team to promote System1, our thought leadership, partnership activity, product launches and promotional activity? Are you excited by working with leading edge IP and products that can make a huge impact on our customers' businesses? Do you relish the role of being the disruptor in a category and rise to the challenge of stretching goals? Do you enjoy being able to utilise various skills, like copywriting, research, event planning and relationship building? Empty heading What will you be doing? Work closely with Directors to respond to client inquiries, requests for proposals or projects and ensure timely and high-quality delivery. Respond to inbound inquiries from potential clients, providing information and tailoring solutions based on their business needs to ultimately convert them to clients. Collaborate with the Research & Guidance team to deliver high-quality projects to clients. Oversee the successful execution of research projects, ensuring they align with client expectations, timelines, and budgets. Work closely with other departments, such as research, marketing, and operations, to ensure seamless communication and collaboration. Assist Directors in creating and delivering compelling sales presentations that showcase the value of the company's research services. Empty heading You need to be this kind of person: Customer Focused - A no-stone-unturned approach to researching how we can help serve our customers better with our insights to solve their problems. Drive for results - A real problem solver in terms of how to see things through to conversion. A love of winning. Getting things done - Highly organised is a must! A fantastic ability to get things done on time and to a high standard. Enjoys getting stuck in and working to fast deadlines. Relationship Builder - You're a fantastic relationship builder, who enjoys meeting new people, working with many internal and external teams, and can build trust in a short space of time. Positive Attitude - Enjoys working in a creative and fast-moving environment and thrives in a team role co-ordinating between different teams. Creative Individual - You have a strong appreciation for creativity and its importance to the success of a brand. You know the creative process inside-out and understand what advertisers, agencies and media owners need to succeed. Empty heading You need to have the following experience: As Growth & Partnerships Senior Associate, you will be working closely with Creative & Media Partnership Directors to build and grow our partnerships and drive new business with brands' marketing teams and advertising agencies across Europe. Through our partnerships, we have a plethora of contact opportunities for new business. Your role will be to work with the team to get their attention, work out the problem we solve for them, connect with them and convert them to clients. There will be lots of opportunities to be right in front of customers driving both our brand fame and new business. Empty heading Competitive salary + bonus scheme Health Insurance / Medical Insurance / Dental Insurance Pension Flexible working arrangements (hybrid) Educational reimbursement opportunities Unlimited opportunities to interact with some of the leading thinkers in advertising and marketing fields A Recognition Scheme to say thank you! Regular socials, including summer and winter parties. Wellbeing resources, including "de-clutter days" for your personal and professional needs. We welcome applicants from all diverse communities and encourage our candidates to ask us about reasonable adjustments that we may be able to make to support through our recruitment process and while in post.
Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We're a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world's leading experience-makers. We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We're reimagining streaming TV, and it has become one of the fastest growing areas of our business. Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level. Are you ready to join the programmatic evolution? Reporting to the Vice President of Finance & Analytics, the Director, Commercial Analytics will support and drive the objectives of the Commercial Insights team, partnering with our commercial business partners to drive revenue and growth through data insights. What We're Looking For: Critical thinker: Logical and concise with a strong sense of urgency, understanding the larger story behind each product/client. Leader: Natural leader and can lead by example in their work. Problem solver: Experience working with teams and collaborating across groups to achieve desired results. Coach and Performance Management: Drive performance and impact of the commercial analytics division by working closely with your direct reports and key stakeholders. Ensure that they understand the responsibility and expectations to accomplish organizational goals. Communication: Be an effective communicator, sharing relevant information and actively listen. Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes. Resourceful. Passionate: You are curious and love experimenting with different approaches to find the most efficient solution to a problem. Storyteller: You can find and tell a story when looking at numbers and graphs. Experienced: Minimum 8+ years working experience in programmatic advertising. Here's What You'll be Doing: Manage and lead a global analytics team to support Index's commercial business. Lead and support in driving initiatives to increase revenue and/or improve operations, utilizing Index's external and internal software reporting systems. Support the analytics team and empower internal teams with knowledge and resources by delivering a range of analysis, insights, and reporting for commercial teams, via a queue-based system. Have a leading role in strategic programs, to drive incremental revenue and improve efficiency for the business. Become an expert in Index's data. Build and maintain efficient data solutions for the commercial business, utilizing our primary BI tool, Looker, Redash or Log Level Data Access. Collaborate and help foster, coach and develop commercial analytics team members. Here's What You Need: Bachelor's degree in Mathematics, Economics, Finance or a similar quantitative discipline combined with a minimum of 8 years of experience performing the responsibilities outlined above, or an equivalent combination of education, training and experience. Ability to build consensus and relationships among partners and team members. Strong ability to organize effectively, solve problems, make confident conclusions quickly, thoughtfully, and communicate clearly. Strong analytical mind and a keen interest in conducting research, interpreting data and translating to insights for various audiences. Ability to be curious with data and translate it into meaningful insights. More than 5+ years' experience working within the ad technology industry. Advanced proficiency in Microsoft Excel. Knowledge of SQL for querying databases. Experience with BI tools such as Redash and Looker considered an asset. Knowledge of digital advertising industry, participants, technologies, and advertising ecosystems. Why You'll Love Working Here: Comprehensive health, dental, and vision plans at no cost to you Time off and flexible work schedules Retirement plan with a 5% company match Stock options and equity packages Generous parental leave Monthly wellness stipend plus fitness discounts and quarterly wellness group activities Community engagement opportunities and donation-matching program Annual virtual company retreats and regular community-led team events One day off per year to volunteer A workplace that supports a diverse, equitable, and inclusive environment - learn more here Notification Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers. Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process. We remain dedicated to resolving this matter and we appreciate your support. Equal employment opportunity At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification-diversity is the human experience. For those who show grit, passion, and humility-Index will welcome you. Accessibility for applicants with disabilities Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you'd like to request a reasonable accommodation.
Apr 28, 2024
Full time
Index is a global advertising marketplace enabling media owners to grow their revenue by helping marketers reach consumers across every screen. We're a proud industry pioneer with nearly 20 years of experience accelerating the evolution of ad technology for the world's leading experience-makers. We are all in on video this year. We recently rebuilt our platform from the ground up specifically for this new channel, allowing our customers to transact across every device and screen as efficiently as possible. We're reimagining streaming TV, and it has become one of the fastest growing areas of our business. Index is an exciting and fast-paced place to work, and our company is built on our values of change, support, learning and teaching, trust, and intention. You will be able to feed your ambition, lean into trust & transparency, and feel genuine support from your colleagues here. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we're looking for talented professionals to help take us to the next level. Are you ready to join the programmatic evolution? Reporting to the Vice President of Finance & Analytics, the Director, Commercial Analytics will support and drive the objectives of the Commercial Insights team, partnering with our commercial business partners to drive revenue and growth through data insights. What We're Looking For: Critical thinker: Logical and concise with a strong sense of urgency, understanding the larger story behind each product/client. Leader: Natural leader and can lead by example in their work. Problem solver: Experience working with teams and collaborating across groups to achieve desired results. Coach and Performance Management: Drive performance and impact of the commercial analytics division by working closely with your direct reports and key stakeholders. Ensure that they understand the responsibility and expectations to accomplish organizational goals. Communication: Be an effective communicator, sharing relevant information and actively listen. Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes. Resourceful. Passionate: You are curious and love experimenting with different approaches to find the most efficient solution to a problem. Storyteller: You can find and tell a story when looking at numbers and graphs. Experienced: Minimum 8+ years working experience in programmatic advertising. Here's What You'll be Doing: Manage and lead a global analytics team to support Index's commercial business. Lead and support in driving initiatives to increase revenue and/or improve operations, utilizing Index's external and internal software reporting systems. Support the analytics team and empower internal teams with knowledge and resources by delivering a range of analysis, insights, and reporting for commercial teams, via a queue-based system. Have a leading role in strategic programs, to drive incremental revenue and improve efficiency for the business. Become an expert in Index's data. Build and maintain efficient data solutions for the commercial business, utilizing our primary BI tool, Looker, Redash or Log Level Data Access. Collaborate and help foster, coach and develop commercial analytics team members. Here's What You Need: Bachelor's degree in Mathematics, Economics, Finance or a similar quantitative discipline combined with a minimum of 8 years of experience performing the responsibilities outlined above, or an equivalent combination of education, training and experience. Ability to build consensus and relationships among partners and team members. Strong ability to organize effectively, solve problems, make confident conclusions quickly, thoughtfully, and communicate clearly. Strong analytical mind and a keen interest in conducting research, interpreting data and translating to insights for various audiences. Ability to be curious with data and translate it into meaningful insights. More than 5+ years' experience working within the ad technology industry. Advanced proficiency in Microsoft Excel. Knowledge of SQL for querying databases. Experience with BI tools such as Redash and Looker considered an asset. Knowledge of digital advertising industry, participants, technologies, and advertising ecosystems. Why You'll Love Working Here: Comprehensive health, dental, and vision plans at no cost to you Time off and flexible work schedules Retirement plan with a 5% company match Stock options and equity packages Generous parental leave Monthly wellness stipend plus fitness discounts and quarterly wellness group activities Community engagement opportunities and donation-matching program Annual virtual company retreats and regular community-led team events One day off per year to volunteer A workplace that supports a diverse, equitable, and inclusive environment - learn more here Notification Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers. Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process. We remain dedicated to resolving this matter and we appreciate your support. Equal employment opportunity At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification-diversity is the human experience. For those who show grit, passion, and humility-Index will welcome you. Accessibility for applicants with disabilities Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you'd like to request a reasonable accommodation.
The Program Operations Director (POD) is responsible for building and maintaining the initial organizational systems related to human resources, operations, and finance that will help Joyful Readers launch successfully. This includes hiring and onboarding staff, budget and expense tracking, liaising with a variety of vendors, and building organizational policies. In addition, the POD will directly manage a Recruitment and Admissions Manager, who leads the annual process of recruiting AmeriCorps tutors to serve with Joyful Readers. In many ways, the POD will serve as the "glue" that ensures organizational success for a staff team of 8 and a corps of 30 tutors. The POD will work closely with the Literacy and Development Directors and report to the organization's Executive Director. Anticipated start date: early August 2022 Some work for this position is completed in-person and cannot be performed virtually; however, flexibility to work remotely will exist. Finance Liaise with contracted partners (Your Part Time Controller, Bookminders) to oversee financial systems, track expenses, and maximize collection of grant funds Collaborate with the Executive Director on the annual budgeting process Liaise with a payroll provider and manage accounts payable and receivable, including ensuring prompt invoicing of school contract funding Build and communicate organizational finance policies Human Resources Oversee benefit administration for staff and AmeriCorps tutors and partner with the Executive Director to select providers for life, disability, and retirement benefits Lead organizational onboarding and offboarding processes, including background checks, compliance with AmeriCorps regulations, I-9 completion, and ID documentation management Oversee organizational timekeeping and effort certification Build and communicate HR policies and lead internal HR processes such as accommodation requests, incident and grievance investigations, and conflict resolution support Develop and coordinate hiring processes and applicant interviews for open staff positions; align processes where necessary with recruitment and admissions processes for AmeriCorps tutors Collaborate with the Executive Director to lead and maintain a positive work culture Operations Build and communicate processes and procedures to ensure the organization's operations run smoothly and efficiently Liaise with a tech vendor to maintain quality operations of leased IT equipment Manage organizational property such as literacy curriculum, AmeriCorps tutor uniforms, and office supplies and materials Ensure organizational compliance with AmeriCorps regulations and guidelines and relevant local, state, and federal laws Maintain all AmeriCorps member files and lead internal and external audit projects Build systems for file sharing and storage, and processes that help manage information Lead and/orsupportwithcontractnegotiationsasneeded Recruitment and Admissions Manager Oversite Hire and manage the organization's first Recruitment and Admissions Manager (RAM) Collaboratively build strategies alongside the RAM to ensure the organization builds a diverse pipeline of AmeriCorps tutor applicants and successfully meets its annual admissions goal Integrate recruitment and admissions support into the staff and AmeriCorps tutor experience Organizational Support and Leadership Meet weekly as a member of the organizational leadership team Support AmeriCorps tutor training logistics and facilitate trainings related to human resources and AmeriCorps compliance Support AmeriCorps tutors in their understanding of and compliance with AmeriCorps policies Support recruitment and AmeriCorps tutor interviewing Position Qualifications At least 8 years of experience in finance, human resources, operations, or organizational leadership, with leadership responsibilities in a non-profit strongly preferred Proven organizational, project, and financial management abilities A passion for solving problems, improving processes, and ensuring positive outcomes An entrepreneurial spirit to help launch a new program and build systems that will ensure program success in the short- and long-term Strong attention to detail Effective listening skills and a strong sense of empathy Strong commitment to and experience in developing a diverse, inclusive, and equitable workforce and working effectively with people with different work styles and backgrounds Technology skills including proficiency with Microsoft Suite (Word, Outlook, Excel, PowerPoint, and Teams), AV equipment, and virtual meeting platforms including Zoom Experience working in communities and/or schools with majority Black and/or Latinx populations preferred As an equal opportunity employer, Joyful Readers is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. We encourage people from underrepresented backgrounds to apply, particularly people of color, members of the LGBTQIA+ community, and people from low-income backgrounds. About Joyful Readers Joyful Readers is committed to helping Philadelphia students gain the literacy skills they need to become successful, confident, and yes joyful readers! We are launching a racially, culturally, and generationally diverse cohort of AmeriCorps tutors who will provide high-quality, research-based reading tutoring daily to K-3 students in Philadelphia schools. The service of our tutors ensures that students in systemically under-resourced schools gain the skills they need to succeed in school, at work, and in their daily lives. Our tutors receive a month of full-time training in September, including taking the AIM Institute for Learning & Research Pathways to Proficient Reading course, a graduate-level course that helps educators learn about the science of reading. In October, tutors are placed in a Philadelphia elementary school until the end of May where they tutor students 2-on-1, 30 minutes a day, Monday through Friday, supporting a caseload of up to 22 students. USD $75,000 - USD $80,000 /year This is a full-time position; all Joyful Readers full-time employees receive generous paid time off allowances (vacation, sick and organization holidays). Full-time employees may participate in our benefit programs including health and dental insurance, life insurance, retirement benefits, and disability coverage. Please include your resume or CV and a short cover letter (one page or less) highlighting your relevant experiences. Please submit your application as a Word or PDF file.
Apr 28, 2024
Full time
The Program Operations Director (POD) is responsible for building and maintaining the initial organizational systems related to human resources, operations, and finance that will help Joyful Readers launch successfully. This includes hiring and onboarding staff, budget and expense tracking, liaising with a variety of vendors, and building organizational policies. In addition, the POD will directly manage a Recruitment and Admissions Manager, who leads the annual process of recruiting AmeriCorps tutors to serve with Joyful Readers. In many ways, the POD will serve as the "glue" that ensures organizational success for a staff team of 8 and a corps of 30 tutors. The POD will work closely with the Literacy and Development Directors and report to the organization's Executive Director. Anticipated start date: early August 2022 Some work for this position is completed in-person and cannot be performed virtually; however, flexibility to work remotely will exist. Finance Liaise with contracted partners (Your Part Time Controller, Bookminders) to oversee financial systems, track expenses, and maximize collection of grant funds Collaborate with the Executive Director on the annual budgeting process Liaise with a payroll provider and manage accounts payable and receivable, including ensuring prompt invoicing of school contract funding Build and communicate organizational finance policies Human Resources Oversee benefit administration for staff and AmeriCorps tutors and partner with the Executive Director to select providers for life, disability, and retirement benefits Lead organizational onboarding and offboarding processes, including background checks, compliance with AmeriCorps regulations, I-9 completion, and ID documentation management Oversee organizational timekeeping and effort certification Build and communicate HR policies and lead internal HR processes such as accommodation requests, incident and grievance investigations, and conflict resolution support Develop and coordinate hiring processes and applicant interviews for open staff positions; align processes where necessary with recruitment and admissions processes for AmeriCorps tutors Collaborate with the Executive Director to lead and maintain a positive work culture Operations Build and communicate processes and procedures to ensure the organization's operations run smoothly and efficiently Liaise with a tech vendor to maintain quality operations of leased IT equipment Manage organizational property such as literacy curriculum, AmeriCorps tutor uniforms, and office supplies and materials Ensure organizational compliance with AmeriCorps regulations and guidelines and relevant local, state, and federal laws Maintain all AmeriCorps member files and lead internal and external audit projects Build systems for file sharing and storage, and processes that help manage information Lead and/orsupportwithcontractnegotiationsasneeded Recruitment and Admissions Manager Oversite Hire and manage the organization's first Recruitment and Admissions Manager (RAM) Collaboratively build strategies alongside the RAM to ensure the organization builds a diverse pipeline of AmeriCorps tutor applicants and successfully meets its annual admissions goal Integrate recruitment and admissions support into the staff and AmeriCorps tutor experience Organizational Support and Leadership Meet weekly as a member of the organizational leadership team Support AmeriCorps tutor training logistics and facilitate trainings related to human resources and AmeriCorps compliance Support AmeriCorps tutors in their understanding of and compliance with AmeriCorps policies Support recruitment and AmeriCorps tutor interviewing Position Qualifications At least 8 years of experience in finance, human resources, operations, or organizational leadership, with leadership responsibilities in a non-profit strongly preferred Proven organizational, project, and financial management abilities A passion for solving problems, improving processes, and ensuring positive outcomes An entrepreneurial spirit to help launch a new program and build systems that will ensure program success in the short- and long-term Strong attention to detail Effective listening skills and a strong sense of empathy Strong commitment to and experience in developing a diverse, inclusive, and equitable workforce and working effectively with people with different work styles and backgrounds Technology skills including proficiency with Microsoft Suite (Word, Outlook, Excel, PowerPoint, and Teams), AV equipment, and virtual meeting platforms including Zoom Experience working in communities and/or schools with majority Black and/or Latinx populations preferred As an equal opportunity employer, Joyful Readers is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. We encourage people from underrepresented backgrounds to apply, particularly people of color, members of the LGBTQIA+ community, and people from low-income backgrounds. About Joyful Readers Joyful Readers is committed to helping Philadelphia students gain the literacy skills they need to become successful, confident, and yes joyful readers! We are launching a racially, culturally, and generationally diverse cohort of AmeriCorps tutors who will provide high-quality, research-based reading tutoring daily to K-3 students in Philadelphia schools. The service of our tutors ensures that students in systemically under-resourced schools gain the skills they need to succeed in school, at work, and in their daily lives. Our tutors receive a month of full-time training in September, including taking the AIM Institute for Learning & Research Pathways to Proficient Reading course, a graduate-level course that helps educators learn about the science of reading. In October, tutors are placed in a Philadelphia elementary school until the end of May where they tutor students 2-on-1, 30 minutes a day, Monday through Friday, supporting a caseload of up to 22 students. USD $75,000 - USD $80,000 /year This is a full-time position; all Joyful Readers full-time employees receive generous paid time off allowances (vacation, sick and organization holidays). Full-time employees may participate in our benefit programs including health and dental insurance, life insurance, retirement benefits, and disability coverage. Please include your resume or CV and a short cover letter (one page or less) highlighting your relevant experiences. Please submit your application as a Word or PDF file.
Software Business Development Manager Basic Salary: 38,000 - 50,000 Plus commission, car allowance, mileage, laptop, phone, field-based Remote / Field-based Description: Our client is a well-established and rapidly growing industry-leading EPOS, Enterprise and integrated technology solutions provider with offices in the UK, Middle East and APAC regions. They offer hospitality businesses a fully connected technology stack. From single independent operators, to enterprise multi-site chains and leading brands, they currently support on-premises systems and enterprise platforms for more than 2,000 operators globally. We have an exciting opportunity to join this team to help our client achieve their ambitious growth plans through increasing sales. They're looking to grow their commercial team with the addition of a UK-based Solutions Sales Consultant reporting directly to the Head of Sales. Previous sales experience within the Hospitality / EPOS sector is a key requirement and applicants will be expected to have demonstrable success in selling into this industry. Knowledge of the hospitality industry and Epos technology is essential. The main function of the role: Enhance and grow the customer base by securing new business and sales of EPOS solutions across multi-site operations Well-organised Professional Possess the ability to sell & persuade Live and breathe hospitality Thrive in a fast-moving, customer-focused environment. With technology at the core of the business you need to have a passion for all things digital, alongside a love for food and beverage where you will meet with individuals responsible for technology budgets, these include business owners, IT directors, finance directors, general managers, etc. The role will require you to be comfortable selling a range of on-premise and Enterprise technology, through consultancy, to an audience of high-level, decision-making personnel. The role will cover the UK and will be a mixture of remote and on-site meetings, with the expectation to come to our Hull-based commercial office when required. Duties Include: Working to achieve company sales targets and individual KPIs Attend meetings with hot prospects arranged and qualified by our internal teams. Provide a 'Hunter' instinct and determination to self-generate your own opportunities. Sell the company's services to new customers using a multitude of techniques to provide demonstrations and proposals. Manage the process and relationship every step of the way utilising CRM software such as SalesForce Gain awareness and knowledge of our full product set and be able to talk and demonstrate them comfortably as well as identify and communicate the unique benefits for each individual customer. Visit businesses for live product demonstrations and sales presentations. Identify potential customer needs and match our products and solutions to them. Build relationships with prospects and customers and use them to develop sales and upsell products and solutions. Prepare proposals and presentations for new prospects covering all stages of the buying process, for small and larger businesses alike. Attending exhibitions and events, as an exhibitor. Supporting the needs of the business as and when required. Requirements: Use of Microsoft products such as office 365. Knowledge of EPOS and Hospitality industry experience is essential. An understanding of the sales process and key sales techniques paramount Strong organisational and time management skills. Good oral and written communication. Resilient in personality to overcome challenges. Self-motivator Work cross-departments leveraging other resource and knowledge Tenacity to keep learning about the industry, competitor landscape and Tevalis products, both in and out of the work environment. Ability to travel both UK and International Desire to be successful and grow with the role. Full, Clean Driving License required. Employee Benefits: Salary is (phone number removed) depending on experience. Expected OTE of 80k+ Commission/Bonus package includes Commission on both CAPEX profit and SaaS/HaaS subscriptions plus incremental monthly performance bonuses Car Allowance + Mileage Food and Beverage allowance Company NEST Pension Scheme 25 Days Holidays entitlement + Bank Holidays, increasing each year up to 30 days after 5 years service. Includes extra Annual Birthday Holiday. On-site parking Work from home with travel to the Hull office as required Company Laptop Company Mobile Phone This is a fantastic position for someone already working in Hospitality EPOS or Digital Technology sales looking for a new challenge, or ready to take that next step in their career progression. This position is perfect for someone who is looking to join a forward-thinking, agile and fast-growing company. Apply today with a copy of your current CV and a member of our team will get in touch with you We are working as a Recruitment agency on behalf of our client.
Apr 27, 2024
Full time
Software Business Development Manager Basic Salary: 38,000 - 50,000 Plus commission, car allowance, mileage, laptop, phone, field-based Remote / Field-based Description: Our client is a well-established and rapidly growing industry-leading EPOS, Enterprise and integrated technology solutions provider with offices in the UK, Middle East and APAC regions. They offer hospitality businesses a fully connected technology stack. From single independent operators, to enterprise multi-site chains and leading brands, they currently support on-premises systems and enterprise platforms for more than 2,000 operators globally. We have an exciting opportunity to join this team to help our client achieve their ambitious growth plans through increasing sales. They're looking to grow their commercial team with the addition of a UK-based Solutions Sales Consultant reporting directly to the Head of Sales. Previous sales experience within the Hospitality / EPOS sector is a key requirement and applicants will be expected to have demonstrable success in selling into this industry. Knowledge of the hospitality industry and Epos technology is essential. The main function of the role: Enhance and grow the customer base by securing new business and sales of EPOS solutions across multi-site operations Well-organised Professional Possess the ability to sell & persuade Live and breathe hospitality Thrive in a fast-moving, customer-focused environment. With technology at the core of the business you need to have a passion for all things digital, alongside a love for food and beverage where you will meet with individuals responsible for technology budgets, these include business owners, IT directors, finance directors, general managers, etc. The role will require you to be comfortable selling a range of on-premise and Enterprise technology, through consultancy, to an audience of high-level, decision-making personnel. The role will cover the UK and will be a mixture of remote and on-site meetings, with the expectation to come to our Hull-based commercial office when required. Duties Include: Working to achieve company sales targets and individual KPIs Attend meetings with hot prospects arranged and qualified by our internal teams. Provide a 'Hunter' instinct and determination to self-generate your own opportunities. Sell the company's services to new customers using a multitude of techniques to provide demonstrations and proposals. Manage the process and relationship every step of the way utilising CRM software such as SalesForce Gain awareness and knowledge of our full product set and be able to talk and demonstrate them comfortably as well as identify and communicate the unique benefits for each individual customer. Visit businesses for live product demonstrations and sales presentations. Identify potential customer needs and match our products and solutions to them. Build relationships with prospects and customers and use them to develop sales and upsell products and solutions. Prepare proposals and presentations for new prospects covering all stages of the buying process, for small and larger businesses alike. Attending exhibitions and events, as an exhibitor. Supporting the needs of the business as and when required. Requirements: Use of Microsoft products such as office 365. Knowledge of EPOS and Hospitality industry experience is essential. An understanding of the sales process and key sales techniques paramount Strong organisational and time management skills. Good oral and written communication. Resilient in personality to overcome challenges. Self-motivator Work cross-departments leveraging other resource and knowledge Tenacity to keep learning about the industry, competitor landscape and Tevalis products, both in and out of the work environment. Ability to travel both UK and International Desire to be successful and grow with the role. Full, Clean Driving License required. Employee Benefits: Salary is (phone number removed) depending on experience. Expected OTE of 80k+ Commission/Bonus package includes Commission on both CAPEX profit and SaaS/HaaS subscriptions plus incremental monthly performance bonuses Car Allowance + Mileage Food and Beverage allowance Company NEST Pension Scheme 25 Days Holidays entitlement + Bank Holidays, increasing each year up to 30 days after 5 years service. Includes extra Annual Birthday Holiday. On-site parking Work from home with travel to the Hull office as required Company Laptop Company Mobile Phone This is a fantastic position for someone already working in Hospitality EPOS or Digital Technology sales looking for a new challenge, or ready to take that next step in their career progression. This position is perfect for someone who is looking to join a forward-thinking, agile and fast-growing company. Apply today with a copy of your current CV and a member of our team will get in touch with you We are working as a Recruitment agency on behalf of our client.
The Landscape Research Group (LRG) is seeking to appoint a part-time (2 days per week) Director of Operations for our small team of staff to oversee the charity's operations. The Director of Operations will collaborate with the Board in developing our charitable activities and achieving greater impact from them. The LRG celebrated its 50 th anniversary in 2017 and moved into a new phase of development which at first included appointing directly employed core staff. Ongoing work includes strategy development and expanding and diversifying LRG operations. A new Director of Operations - an ambitious and capable individual - will actively build upon a new vision and strategy for the charity, to place LRG on a transformed operational footing, to ensure continued financial stability, and to deliver an enhanced programme of activities. About the Landscape Research Group The LRG is a UK charity, originally founded in 1967, and converted to a Charitable Incorporated Organisation (CIO) in 2020. We aim to stimulate and promote landscape research, including through the dissemination of research results. We also seek to develop and serve a community of interest committed to the promotion of landscape research, its communication, and its use. We work for the public benefit and our distinctive priority is to promote research that contributes towards more equitable and sustainable relationships between people and landscape.Our Research Strategy calls for creative and proactive responses to some of the major challenges facing modern society. We see the relationship between people and landscape as a fundamental aspect of life for everyone, everywhere. Through our trustees, members, and partnerships, we represent a broad range of disciplines and interests. We connect people, knowledge, and learning in the arts, humanities, social sciences, and sciences. We forge links between the world of research and other areas of society and life. Our membership is open to anyone who has an interest in landscape and in the ways we shape, and are shaped by, the places in which we live. Fostering this diverse community is fundamental to achieving a full and varied understanding of landscape and to realising the public benefits that can flow from landscape research. With our publishing partner Taylor & Francis, LRG publishes the highly-respected international and inter-disciplinary journal, Landscape Research ( ). We grant-fund research projects. We organise a regular programme of research showcases, lectures, panels, and other events in the UK and also support and collaborate with others in organising events in the UK, across Europe, and the world. Our development of hybrid events has allowed us to grow our international presence significantly. We communicate widely through our website ( ) and its associated platform The Landscape Exchange ( ), e-bulletins and social media. The LRG has a small but engaged international membership, with members in over thirty countries and territories worldwide. Historically, the LRG's activities have been delivered through the voluntary effort of its trustees and members, together with a number of part-time contract staff. The charity is in a relatively strong financial position with a stable income of over £100,000 per annum (largely from journal publishing royalties) and a substantial reserve. We have expanded our activities and are ambitious to achieve more in relation to our charitable aims. Strategic priorities include sustaining and enhancing our activities that promote and disseminate landscape research; developing our membership, and partnerships; increasing and diversifying income; and enhancing LRG's profile and influence. The new Director of Operations will step into a stable organisation with a small staff including a part-time Director of Communications. The charity also continues to benefit from the services of a number of contractors supplying website, journal editing, and administrative support services, as well as a firm relationship with the editorial team of our academic journal, Landscape Research . About the Role The Director of Operations will be responsible for contributing to shared leadership, developing and implementing Landscape Research Group strategic and operational plans, leading on partnership and business development, and overseeing day-to-day policy and procedures. The post-holder will also coordinate the delivery of major aspects of the charity's activity and oversee work to develop the charity's membership, profile, partnerships, and income. They will contribute to a senior management team (the Director of Operations, the Director of Communications, and an Administrator), and will share in ensuring financial control and good governance across all aspects of the charity. This post is a first-tier post directly responsible and reporting to the LRG Board of Trustees. In the immediate term, the new Director of Operations will work in close collaboration with the Board, Executive Committee, Officers and Coordinators, the Editor-in-Chief of the journal, and with other staff and consultants, successfully to complete implementation of the organisational ambitions outlined above. This position is a part-time appointment (0.4 FTE; 15 hours per week) at a salary of £36,000-£45,000 per annum, pro rata, depending on experience. The post-holder can be located anywhere in the UK and will be home-based. There is a requirement for some travel within the UK and internationally, for which expenses will be paid. The successful candidate must have the operational and leadership capabilities needed to take the charity forward, working effectively with the Board. The post-holder will have excellent management skills and a capacity for strategic analysis, vision, and planning. Landscape Research Group is a Charitable Incorporated Organisation, registered in England & Wales (No. 287160). We are an equal opportunities employer and welcome applications from any suitably qualified applicant. The data we gather during your application will be retained and processed in accordance with Data Protection law. Duties and responsibilities Leadership Lead and model an organisational culture built on foundational principles of empathy, diversity, inclusivity, and sustainability in line with LRG's Ethos of Care . Seek out, develop, and maintain effective working relationships with all relevant organisations and individuals to promote the work of the charity and facilitate the implementation of its strategic objectives. Partnership and Business Development Assist with the promotion and development of LRG's work, raising the charity's profile, and maximising its reach. Work towards the achievement of long-term sustainability, developing the charity's business model and maximising income, for example from fundraising, service contracts, and earned income. Operations Be responsible for the implementation of all the charity's operational plans. Take executive responsibility for administration, finance, fundraising, and IT. Ensure that LRG objectives, services, contracts, events, and projects are delivered to the highest standard with due regard for timescales, targets, and budgets. Participate in shared management and governance, and co-ordinate with the journal staff and publisher. Be responsible for the maintenance and efficient use of the charity's assets. Build and maintain good working relationships with suppliers and contractors, in particular the journal's publisher. Financial Control Lead and direct the financial planning, forecasting, control, reporting and management of the organisation's finances and resources, to include support for, and engagement of, Trustees and Board sub-groups to ensure regulatory compliance and sustainable organisational growth. Contribute to the financial leadership of the charity, including forecasting and strategic budget leadership. Ensure that the charity's financial resources are managed effectively, and that LRG remains in good financial health, identifying risks and taking appropriate action. Liaise with the Board to develop and lead on the implementation of the charity's financial plans, including setting budgets, formulating income generation strategies and overseeing all fundraising activities. Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee production of management accounts, statutory accounts, and annual reports. Strategy Liaise with the Board in relation to the development of the charity's strategic vision and be responsible for leading the implementation of it. Be responsible for the development and delivery of the charity's agreed business plans. Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes. Seek out and implement opportunities for innovation and diversification to ensure that the Landscape Research Group remains at the forefront of landscape studies. Governance and Compliance Liaise with the Board to ensure that the charity's overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary. . click apply for full job details
Apr 27, 2024
Full time
The Landscape Research Group (LRG) is seeking to appoint a part-time (2 days per week) Director of Operations for our small team of staff to oversee the charity's operations. The Director of Operations will collaborate with the Board in developing our charitable activities and achieving greater impact from them. The LRG celebrated its 50 th anniversary in 2017 and moved into a new phase of development which at first included appointing directly employed core staff. Ongoing work includes strategy development and expanding and diversifying LRG operations. A new Director of Operations - an ambitious and capable individual - will actively build upon a new vision and strategy for the charity, to place LRG on a transformed operational footing, to ensure continued financial stability, and to deliver an enhanced programme of activities. About the Landscape Research Group The LRG is a UK charity, originally founded in 1967, and converted to a Charitable Incorporated Organisation (CIO) in 2020. We aim to stimulate and promote landscape research, including through the dissemination of research results. We also seek to develop and serve a community of interest committed to the promotion of landscape research, its communication, and its use. We work for the public benefit and our distinctive priority is to promote research that contributes towards more equitable and sustainable relationships between people and landscape.Our Research Strategy calls for creative and proactive responses to some of the major challenges facing modern society. We see the relationship between people and landscape as a fundamental aspect of life for everyone, everywhere. Through our trustees, members, and partnerships, we represent a broad range of disciplines and interests. We connect people, knowledge, and learning in the arts, humanities, social sciences, and sciences. We forge links between the world of research and other areas of society and life. Our membership is open to anyone who has an interest in landscape and in the ways we shape, and are shaped by, the places in which we live. Fostering this diverse community is fundamental to achieving a full and varied understanding of landscape and to realising the public benefits that can flow from landscape research. With our publishing partner Taylor & Francis, LRG publishes the highly-respected international and inter-disciplinary journal, Landscape Research ( ). We grant-fund research projects. We organise a regular programme of research showcases, lectures, panels, and other events in the UK and also support and collaborate with others in organising events in the UK, across Europe, and the world. Our development of hybrid events has allowed us to grow our international presence significantly. We communicate widely through our website ( ) and its associated platform The Landscape Exchange ( ), e-bulletins and social media. The LRG has a small but engaged international membership, with members in over thirty countries and territories worldwide. Historically, the LRG's activities have been delivered through the voluntary effort of its trustees and members, together with a number of part-time contract staff. The charity is in a relatively strong financial position with a stable income of over £100,000 per annum (largely from journal publishing royalties) and a substantial reserve. We have expanded our activities and are ambitious to achieve more in relation to our charitable aims. Strategic priorities include sustaining and enhancing our activities that promote and disseminate landscape research; developing our membership, and partnerships; increasing and diversifying income; and enhancing LRG's profile and influence. The new Director of Operations will step into a stable organisation with a small staff including a part-time Director of Communications. The charity also continues to benefit from the services of a number of contractors supplying website, journal editing, and administrative support services, as well as a firm relationship with the editorial team of our academic journal, Landscape Research . About the Role The Director of Operations will be responsible for contributing to shared leadership, developing and implementing Landscape Research Group strategic and operational plans, leading on partnership and business development, and overseeing day-to-day policy and procedures. The post-holder will also coordinate the delivery of major aspects of the charity's activity and oversee work to develop the charity's membership, profile, partnerships, and income. They will contribute to a senior management team (the Director of Operations, the Director of Communications, and an Administrator), and will share in ensuring financial control and good governance across all aspects of the charity. This post is a first-tier post directly responsible and reporting to the LRG Board of Trustees. In the immediate term, the new Director of Operations will work in close collaboration with the Board, Executive Committee, Officers and Coordinators, the Editor-in-Chief of the journal, and with other staff and consultants, successfully to complete implementation of the organisational ambitions outlined above. This position is a part-time appointment (0.4 FTE; 15 hours per week) at a salary of £36,000-£45,000 per annum, pro rata, depending on experience. The post-holder can be located anywhere in the UK and will be home-based. There is a requirement for some travel within the UK and internationally, for which expenses will be paid. The successful candidate must have the operational and leadership capabilities needed to take the charity forward, working effectively with the Board. The post-holder will have excellent management skills and a capacity for strategic analysis, vision, and planning. Landscape Research Group is a Charitable Incorporated Organisation, registered in England & Wales (No. 287160). We are an equal opportunities employer and welcome applications from any suitably qualified applicant. The data we gather during your application will be retained and processed in accordance with Data Protection law. Duties and responsibilities Leadership Lead and model an organisational culture built on foundational principles of empathy, diversity, inclusivity, and sustainability in line with LRG's Ethos of Care . Seek out, develop, and maintain effective working relationships with all relevant organisations and individuals to promote the work of the charity and facilitate the implementation of its strategic objectives. Partnership and Business Development Assist with the promotion and development of LRG's work, raising the charity's profile, and maximising its reach. Work towards the achievement of long-term sustainability, developing the charity's business model and maximising income, for example from fundraising, service contracts, and earned income. Operations Be responsible for the implementation of all the charity's operational plans. Take executive responsibility for administration, finance, fundraising, and IT. Ensure that LRG objectives, services, contracts, events, and projects are delivered to the highest standard with due regard for timescales, targets, and budgets. Participate in shared management and governance, and co-ordinate with the journal staff and publisher. Be responsible for the maintenance and efficient use of the charity's assets. Build and maintain good working relationships with suppliers and contractors, in particular the journal's publisher. Financial Control Lead and direct the financial planning, forecasting, control, reporting and management of the organisation's finances and resources, to include support for, and engagement of, Trustees and Board sub-groups to ensure regulatory compliance and sustainable organisational growth. Contribute to the financial leadership of the charity, including forecasting and strategic budget leadership. Ensure that the charity's financial resources are managed effectively, and that LRG remains in good financial health, identifying risks and taking appropriate action. Liaise with the Board to develop and lead on the implementation of the charity's financial plans, including setting budgets, formulating income generation strategies and overseeing all fundraising activities. Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee production of management accounts, statutory accounts, and annual reports. Strategy Liaise with the Board in relation to the development of the charity's strategic vision and be responsible for leading the implementation of it. Be responsible for the development and delivery of the charity's agreed business plans. Identify and assess strategic risks, issues and opportunities and take responsibility for initiating and leading associated changes. Seek out and implement opportunities for innovation and diversification to ensure that the Landscape Research Group remains at the forefront of landscape studies. Governance and Compliance Liaise with the Board to ensure that the charity's overall governance structure, policies and procedures are appropriate and effective, taking remedial measures and implementing changes as necessary. . click apply for full job details
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer. Research Programme Manager (Research Data Strategy) Salary : £46,000 - £54,000 depending on experience Reports to : Head of Research Data Strategy Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) Closing date : Thursday 9th May at 23.55. This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. Interviews to be held on Friday 24th May. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We have an exciting opportunity for an experienced Research Programme Manager to lead on developing and managing the Research Data Strategy portfolio: a suite of activities that support the cancer research community taking a data-driven approach to their research, to drive forward the field of cancer data science and use of large-scale data. The role includes scientific strategy development, research community-building, research management, evaluation, and communications (major projects can be tailored to suit the post-holder's skills and interests). About the Research Data Strategy We believe that the use of large-scale data using data science, including AI, will accelerate CRUK's ambition to beat cancer sooner. CRUK's Research Data Strategy was launched in summer 2022 and sets out our ambition in cancer research driven by big data and data science, that addresses the challenges and opportunities associated with this approach to cancer research. Since then we have launched: £5m programme in data-driven research for children and young people's cancers. £2.5m cancer data science network with several newly-appointed leads for communities of special interest in health systems data, spatial biology data, careers and training, diversity and involvement, infrastructure, data and samples re-use etc. trusted research programme comprising a secure data platform and advisory service to help researchers gain access to health system data. 'data champions' scheme to support our standing funding committees consider cutting edge data science proposals. our data-driven cancer research conference attended by over 300 colleagues from across the research community. In the coming months and years we are planning: a spatial biology data hackathon; to develop a training initiative to attract, retain and upskill cancer data scientists in academia; phase 2 of the data-driven research programme for cancer in children and young people's cancer, to name a subset of our plans. The Research Data Strategy aims to catalyse CRUK's progress in all aspects of its Research Strategy - prevention, detection, treatment, as well as discovery science. What will I be doing? Working alongside the Head of Research Data Strategy in developing new activities to deliver the ambitions of the Research Data Strategy. Delivering the existing core portfolio of data initiatives (e.g. by providing leadership for the newly appointed leads of our various communities of special interest as part of the cancer data network), and support delivery of the wider data portfolio being led by colleagues in teams and directorates across the charity, e.g. research operations; policy and influencing; cancer intelligence (particularly the trusted research environment programme team); commercial, corporate and other strategic partnerships, including international; training and careers; communications; philanthropy etc. Ensuring patient and public involvement and engagement (PPIE) and equality and diversity is embedded in all aspects of the Research Data Strategy portfolio and considered as part of the decisions taken, alongside our Public Involvement Lead. Delivering an effective governance structure for the Research Data Strategy both internally (e.g. by providing secretariat and strategic direction for the Data Steering Committee) and externally (e.g. by providing secretariat and strategic direction for the Data Advisory Board), including appropriate reporting metrics and review processes. Developing an understanding of CRUK's data science portfolio and act as a point of knowledge and expertise in the data portfolio, as well as an advocate for data science being a key type of research that CRUK supports across our funding streams. The post holder may have the opportunity to train for a Data Science Apprenticeship to top up skills in this area. Building and maintaining effective engagement with organisations involved in cancer data science, and managing key relationships with both internal and external stakeholders. What skills are we looking for? Essential: Educated to at least degree level in a science or health-related discipline, or equivalent experience. Experience of working in a relevant academic, industrial and/or research funding/management setting. Sound understanding of the data-driven biomedical research and funding landscape in the UK. Proven track record of leading on, managing, and delivering complex, multi-stakeholder projects successfully. Relevant experience of working with, coordinating, and influencing senior researchers and other senior stakeholders. Ability to lead a complex programme of work whilst maintaining links with relevant internal and external teams. Ability to work with many stakeholders, with at times conflicting needs and manage challenging scenarios. Proven ability to form strong, positive collaborative relationships at all levels of seniority and motivate action in individuals who do not report to you. Desirable: Postgraduate qualification (preferably in a biomedical or relevant scientific subject). Knowledge of cancer research generally, or data science specifically. Confident in developing clarity when confronted with complex and shifting circumstances. Sound understanding of project and reputational risk, and confidence to escalate issues as appropriate. Sound understanding of the data science research and funding landscape. Experience of matrix management/coordination of teams of staff who are not your direct reports. Budget management experience. What will I gain? Every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Apr 27, 2024
Full time
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer. Research Programme Manager (Research Data Strategy) Salary : £46,000 - £54,000 depending on experience Reports to : Head of Research Data Strategy Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) Closing date : Thursday 9th May at 23.55. This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. Interviews to be held on Friday 24th May. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. We have an exciting opportunity for an experienced Research Programme Manager to lead on developing and managing the Research Data Strategy portfolio: a suite of activities that support the cancer research community taking a data-driven approach to their research, to drive forward the field of cancer data science and use of large-scale data. The role includes scientific strategy development, research community-building, research management, evaluation, and communications (major projects can be tailored to suit the post-holder's skills and interests). About the Research Data Strategy We believe that the use of large-scale data using data science, including AI, will accelerate CRUK's ambition to beat cancer sooner. CRUK's Research Data Strategy was launched in summer 2022 and sets out our ambition in cancer research driven by big data and data science, that addresses the challenges and opportunities associated with this approach to cancer research. Since then we have launched: £5m programme in data-driven research for children and young people's cancers. £2.5m cancer data science network with several newly-appointed leads for communities of special interest in health systems data, spatial biology data, careers and training, diversity and involvement, infrastructure, data and samples re-use etc. trusted research programme comprising a secure data platform and advisory service to help researchers gain access to health system data. 'data champions' scheme to support our standing funding committees consider cutting edge data science proposals. our data-driven cancer research conference attended by over 300 colleagues from across the research community. In the coming months and years we are planning: a spatial biology data hackathon; to develop a training initiative to attract, retain and upskill cancer data scientists in academia; phase 2 of the data-driven research programme for cancer in children and young people's cancer, to name a subset of our plans. The Research Data Strategy aims to catalyse CRUK's progress in all aspects of its Research Strategy - prevention, detection, treatment, as well as discovery science. What will I be doing? Working alongside the Head of Research Data Strategy in developing new activities to deliver the ambitions of the Research Data Strategy. Delivering the existing core portfolio of data initiatives (e.g. by providing leadership for the newly appointed leads of our various communities of special interest as part of the cancer data network), and support delivery of the wider data portfolio being led by colleagues in teams and directorates across the charity, e.g. research operations; policy and influencing; cancer intelligence (particularly the trusted research environment programme team); commercial, corporate and other strategic partnerships, including international; training and careers; communications; philanthropy etc. Ensuring patient and public involvement and engagement (PPIE) and equality and diversity is embedded in all aspects of the Research Data Strategy portfolio and considered as part of the decisions taken, alongside our Public Involvement Lead. Delivering an effective governance structure for the Research Data Strategy both internally (e.g. by providing secretariat and strategic direction for the Data Steering Committee) and externally (e.g. by providing secretariat and strategic direction for the Data Advisory Board), including appropriate reporting metrics and review processes. Developing an understanding of CRUK's data science portfolio and act as a point of knowledge and expertise in the data portfolio, as well as an advocate for data science being a key type of research that CRUK supports across our funding streams. The post holder may have the opportunity to train for a Data Science Apprenticeship to top up skills in this area. Building and maintaining effective engagement with organisations involved in cancer data science, and managing key relationships with both internal and external stakeholders. What skills are we looking for? Essential: Educated to at least degree level in a science or health-related discipline, or equivalent experience. Experience of working in a relevant academic, industrial and/or research funding/management setting. Sound understanding of the data-driven biomedical research and funding landscape in the UK. Proven track record of leading on, managing, and delivering complex, multi-stakeholder projects successfully. Relevant experience of working with, coordinating, and influencing senior researchers and other senior stakeholders. Ability to lead a complex programme of work whilst maintaining links with relevant internal and external teams. Ability to work with many stakeholders, with at times conflicting needs and manage challenging scenarios. Proven ability to form strong, positive collaborative relationships at all levels of seniority and motivate action in individuals who do not report to you. Desirable: Postgraduate qualification (preferably in a biomedical or relevant scientific subject). Knowledge of cancer research generally, or data science specifically. Confident in developing clarity when confronted with complex and shifting circumstances. Sound understanding of project and reputational risk, and confidence to escalate issues as appropriate. Sound understanding of the data science research and funding landscape. Experience of matrix management/coordination of teams of staff who are not your direct reports. Budget management experience. What will I gain? Every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Account Sourcing Director page is loaded Account Sourcing Director Apply remote type Remote locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ351905 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves The Client Sourcing Director (CSD) role will manage a portfolio of client accounts and be the key interface with the account management. The CSD will line manage 4-5 Account Sourcing Managers and be accountable for the delivery of sourcing targets within their area of responsibility. Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate). To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills 5 to 10 years in similar position Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/required Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (4) Client Sourcing Director remote type On-site locations London, GBR time type Full time posted on Posted 7 Days Ago Account Sourcing Manager remote type Remote locations London, GBR time type Full time posted on Posted 30+ Days Ago Account Sourcing Manager remote type On-site locations 2 Locations time type Full time posted on Posted 17 Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 27, 2024
Full time
Account Sourcing Director page is loaded Account Sourcing Director Apply remote type Remote locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ351905 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves The Client Sourcing Director (CSD) role will manage a portfolio of client accounts and be the key interface with the account management. The CSD will line manage 4-5 Account Sourcing Managers and be accountable for the delivery of sourcing targets within their area of responsibility. Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate). To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills 5 to 10 years in similar position Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/required Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (4) Client Sourcing Director remote type On-site locations London, GBR time type Full time posted on Posted 7 Days Ago Account Sourcing Manager remote type Remote locations London, GBR time type Full time posted on Posted 30+ Days Ago Account Sourcing Manager remote type On-site locations 2 Locations time type Full time posted on Posted 17 Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Apr 27, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at . You'll work with the Head of Client Experience to develop and define the client engagement strategy for Europe from onboarding through to ongoing nurture and education, using digital delivery platforms wherever possible. The post holder will focus on increasing value and optimising the client experience using tools and tactics such as regular feedback sessions, events, product enhancement requests, enablement, a digital knowledge base, support / professional services, user community and best practice sharing. The successful candidate must be passionate about creating the best experience for our clients, proactively seeking out new technologies and best practice approaches. They will develop qualitative and quantitative reports and collate continual client feedback to drive future developments. They will own at least one 'client journey' and will be dedicated to increasing value for our clients through impactful onboarding, adoption and creating clear and simple avenues for receiving service and support from the D&B ecosystem. Key Responsibilities Develop and define the client engagement strategy for Europe as part of service model Builds strong connections with North America colleagues to ensure a consistent approach. Works closely with clients and internal cross functional teams to define needs and identify opportunities for integration, improvements and optimisation of the client journey Collate data on client needs and creates regular reporting Benchmark best practice digital service and support portals and techniques to evaluate and recommend potential for D&B Responsible for ensuring optimum and consistent usage of client-facing digital platforms Maintain strong relationships with related teams including Product, Client Services, Support and Delivery Additional duties as assigned. Essential skills 6+ years experience in client support and service organisations, specialising in seamless onboarding processes using digital delivery platforms Experience of platforms such as Power BI, Tableau, Google Cloud Portal, SFDC, SFDC Service Center or Gainsight Customer Communities. Ability to own design and digital automation of the client experience from onboarding onwards Ability to collaborate with others on the needs of key benchmarks and reporting needs and recommend measures for the success of the post sales experience. Innovation to find better ways to track and report on client needs, engagement and solutions to better support and service our clients All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.
Apr 27, 2024
Full time
Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at . You'll work with the Head of Client Experience to develop and define the client engagement strategy for Europe from onboarding through to ongoing nurture and education, using digital delivery platforms wherever possible. The post holder will focus on increasing value and optimising the client experience using tools and tactics such as regular feedback sessions, events, product enhancement requests, enablement, a digital knowledge base, support / professional services, user community and best practice sharing. The successful candidate must be passionate about creating the best experience for our clients, proactively seeking out new technologies and best practice approaches. They will develop qualitative and quantitative reports and collate continual client feedback to drive future developments. They will own at least one 'client journey' and will be dedicated to increasing value for our clients through impactful onboarding, adoption and creating clear and simple avenues for receiving service and support from the D&B ecosystem. Key Responsibilities Develop and define the client engagement strategy for Europe as part of service model Builds strong connections with North America colleagues to ensure a consistent approach. Works closely with clients and internal cross functional teams to define needs and identify opportunities for integration, improvements and optimisation of the client journey Collate data on client needs and creates regular reporting Benchmark best practice digital service and support portals and techniques to evaluate and recommend potential for D&B Responsible for ensuring optimum and consistent usage of client-facing digital platforms Maintain strong relationships with related teams including Product, Client Services, Support and Delivery Additional duties as assigned. Essential skills 6+ years experience in client support and service organisations, specialising in seamless onboarding processes using digital delivery platforms Experience of platforms such as Power BI, Tableau, Google Cloud Portal, SFDC, SFDC Service Center or Gainsight Customer Communities. Ability to own design and digital automation of the client experience from onboarding onwards Ability to collaborate with others on the needs of key benchmarks and reporting needs and recommend measures for the success of the post sales experience. Innovation to find better ways to track and report on client needs, engagement and solutions to better support and service our clients All Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2024
Full time
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
Apr 26, 2024
Contractor
Role: Sailpoint SME Location: London Duration: 6 months Key essential skills: 5+ years of experience in Identity and Access Management 4+ years of SailPoint IIQ experience Experience in SailPoint Identity IQ platform version upgrades (ideally v8 to v8.3/8.4) and migrations Expertise working with SailPoint Identity IQ platform - Access Lifecycle Management, Certifications, Role Management VS Code, SQL Management Studio, Jira, Git. Programming languages: Java, Python, SQL Server 2022. Databases: MSSQL, Oracle. Cloud Technology: Azure QA duties: usability, performance & automated testing, test scripts, cases and plans. Expertise in onboarding applications with various connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory Expertise developing APIs (SCIM, REST) leveraging Java based development Experience of Privileged Access Management concepts and use cases. Desirable skills: Experience with SSO & MFA products like PingFederate, OKTA, ForgeRock, CyberArk, Delinea is a plus Excellent verbal and written communication skills Degree qualified in Computer Science or a related field CISSP, or other industry recognized security certification(s) are preferred. Overview: We are seeking an experienced professional to join our team as an additional resource for our SailPoint upgrade project. The ideal candidate will have a strong background in Identity and Access Management (IAM), with significant experience specifically in SailPoint Identity IQ (IIQ) platform upgrades and migrations. Role & Responsibilities: Lead and support SailPoint Identity IQ platform version upgrades, particularly from v8 to v8.3/8.4, ensuring smooth transitions and minimal disruptions to operations. Utilize expertise in SailPoint Identity IQ platform to manage Access Lifecycle, Certifications, and Role Management processes effectively. Onboard applications using various connectors including but not limited to Active Directory, JDBC, SCIM 2.0, and Azure Active Directory. Develop APIs leveraging Java-based development, particularly SCIM and REST APIs. Demonstrate understanding and experience with Privileged Access Management (PAM) concepts and use cases. Collaborate with the team to ensure compatibility and integration of IAM solutions with other systems and platforms. Stay updated with industry best practices and emerging technologies related to IAM and SailPoin Outline Thebes Group: Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients needs change.
Executive Director, Technology Solutions page is loaded Executive Director, Technology Solutions Apply remote type On-site locations London, GBR time type Full time posted on Posted 3 Days Ago job requisition id REQ353882 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. This is a senior-level role in our organization and will represent technology as a key differentiator in the sales process. This role exhibits a deep understanding of technology applications and the connectivity of those applications to form a holistic solution for our corporate real estate clients. This individual must be comfortable presenting to high-level decision-makers, demonstrating key functions of our technology applications, and collaborating with the sales team, delivery teams, and product management teams. Please see further details in these five key areas: What this job involves Client facing thought leadership: Drive dynamic discussions and presentations to draw clients into understanding how our technology ecosystem and roadmap will benefit them. Install trust in clients by engaging in conversations and storytelling around business outcomes supported by our technology ecosystem Pre-Sales Solutioning: Assist the sales team in providing expert technology solutions for our clients as a pre-sales exercise. Partner with existing product management teams to ensure the value propositions of each solution is communicated consistently. Ability to lead through influence, rather than direct management. Product Demonstrations: Collaborate with the sales team to map out product demonstration flows and deliver demonstrations to the client. This role will be responsible for demonstrating multiple application's spanning the entire real estate life cycle from lease administration, transaction management, project management, occupancy planning, facility management, employee experience applications and business intelligence applications. Product Innovation and Continued Expertise: Develop personal learning path to ensure that all functional areas cross the real estate life cycle are understood and can communicate confidently how technology enables process. There will be a cyclical nature to this path: Learn, Repeat, Teach, and Innovate. Provide voice of the customer feedback from your role in the pre-sales function with the strategic product management group for continual product improvement, ideas sharing, and general collaboration. Maintain knowledge of the competitive landscape across technology and competitors. Pricing Models: Understand current process, parameters and conditions to generate costs estimates for the purpose of qualification. Develop and use tools to collect relevant information to generate accurate costs estimates. Product Bid Response Efforts: Participate in RFP response efforts which include collaborating on technical responses, example deliverables, system graphics training guides, and pricing exercises. Make recommendations to the bid management team on improvements to proposal language and technical deliverables. Attend sales pursuit debriefs to provide feedback on the sales cycle, team approach, win themes, and client engagement. Manage competitive demands, while coordinating and producing meaningful technology solutions for our perspective clients. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills The candidate must have 15+ years of experience in technology with a strong preference to have exposure to corporate real estate Exposure to software sales, preferably someone across multiple technologies Expertise presenting technology material and demonstrations of technologies in front of audiences that can range from 10-50 Relevant understanding of how applications create an ecosystem and work together Direct report/team management required. Consulting and software experience preferred Ability to multi-task across multiple pursuits, stakeholders, and complexity of technology This position requires a bachelor's degree. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 26, 2024
Full time
Executive Director, Technology Solutions page is loaded Executive Director, Technology Solutions Apply remote type On-site locations London, GBR time type Full time posted on Posted 3 Days Ago job requisition id REQ353882 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. This is a senior-level role in our organization and will represent technology as a key differentiator in the sales process. This role exhibits a deep understanding of technology applications and the connectivity of those applications to form a holistic solution for our corporate real estate clients. This individual must be comfortable presenting to high-level decision-makers, demonstrating key functions of our technology applications, and collaborating with the sales team, delivery teams, and product management teams. Please see further details in these five key areas: What this job involves Client facing thought leadership: Drive dynamic discussions and presentations to draw clients into understanding how our technology ecosystem and roadmap will benefit them. Install trust in clients by engaging in conversations and storytelling around business outcomes supported by our technology ecosystem Pre-Sales Solutioning: Assist the sales team in providing expert technology solutions for our clients as a pre-sales exercise. Partner with existing product management teams to ensure the value propositions of each solution is communicated consistently. Ability to lead through influence, rather than direct management. Product Demonstrations: Collaborate with the sales team to map out product demonstration flows and deliver demonstrations to the client. This role will be responsible for demonstrating multiple application's spanning the entire real estate life cycle from lease administration, transaction management, project management, occupancy planning, facility management, employee experience applications and business intelligence applications. Product Innovation and Continued Expertise: Develop personal learning path to ensure that all functional areas cross the real estate life cycle are understood and can communicate confidently how technology enables process. There will be a cyclical nature to this path: Learn, Repeat, Teach, and Innovate. Provide voice of the customer feedback from your role in the pre-sales function with the strategic product management group for continual product improvement, ideas sharing, and general collaboration. Maintain knowledge of the competitive landscape across technology and competitors. Pricing Models: Understand current process, parameters and conditions to generate costs estimates for the purpose of qualification. Develop and use tools to collect relevant information to generate accurate costs estimates. Product Bid Response Efforts: Participate in RFP response efforts which include collaborating on technical responses, example deliverables, system graphics training guides, and pricing exercises. Make recommendations to the bid management team on improvements to proposal language and technical deliverables. Attend sales pursuit debriefs to provide feedback on the sales cycle, team approach, win themes, and client engagement. Manage competitive demands, while coordinating and producing meaningful technology solutions for our perspective clients. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills The candidate must have 15+ years of experience in technology with a strong preference to have exposure to corporate real estate Exposure to software sales, preferably someone across multiple technologies Expertise presenting technology material and demonstrations of technologies in front of audiences that can range from 10-50 Relevant understanding of how applications create an ecosystem and work together Direct report/team management required. Consulting and software experience preferred Ability to multi-task across multiple pursuits, stakeholders, and complexity of technology This position requires a bachelor's degree. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Activate your Personal JLL Job Alerts Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Introduction The UKHSA Data Operations Directorate provides strategic leadership and oversight for developing and managing a common and bespoke suite of performant, modern, secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. Job Overview The post holder will provide day-to-day administrative and/or dedicated PA support to Deputy Directors and to the wider Directorate senior management team. They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely. Main Duties & Responsibilities PA Support Provide dedicated comprehensive PA support to of one or more individual senior members of the directorate as requested. This may include: reading, monitoring and responding to the manager's email diary management booking complex travel arrangements preliminary drafting of correspondence on the manager's behalf and/or preparing presentations Carrying out basic research Administrative Support Provide comprehensive administrative support to teams across the Directorate Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating health and safety risk assessments or reporting of sickness absence and preparing and submitting returns on behalf of the team as required. Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder enquiries promptly and courteously by email, telephone, letter or in person, referring to the relevant lead where appropriate. Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the business support and administration function. Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team or Directorate Carry out timely and accurate information analysis and reporting on agreed areas of their working area and present findings in an agreed manner. This will include developing and maintaining databases as required by the job using a variety of digital and IT applications. Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems) and assist with the dissemination and/or collation of information/returns, in a timely manner. Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently. Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary. Project Support Undertake project support in the absence of a dedicated project support role in the structure, responding to information requests and other tasks which will involve meeting tight deadlines and may include using digital tools, for example JIRA. This will include: assisting and working closely with members of the project team(s), supporting elements of projects as directed by the relevant lead or project manager; maintaining project plans; supporting the provision of management information; and participating in working groups. Financial and Resource Management Provide support and information to aid effective management of budgets, in liaison with the Finance Business Partner, including overseeing the placement and/or orders for goods and/or stationery, receipt goods and maintain log of expenditure. Support the end of year / monthly close down of accounts. Leadership and Management Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility. Undertake effective line management of staff (if applicable) within area of responsibility, including: undertaking annual appraisals and ensuring direct reports have access to appropriate training and induction; progressing any disciplinary or capability issues, as necessary; and participating in recruitment process of administrative staff. Communication and Key Working Relationships The post holder will develop effective working relationships and communicate regularly either by phone, email or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, support staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls, receive emails and decide relevant action, responding directly where appropriate and this may include external people for example, stakeholders and/or from members of the public as well as other public health organisations e.g. NHS and the Dept. of Health. Personal and Professional Development Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role. for more info click the apply here button
Apr 26, 2024
Full time
Introduction The UKHSA Data Operations Directorate provides strategic leadership and oversight for developing and managing a common and bespoke suite of performant, modern, secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. Job Overview The post holder will provide day-to-day administrative and/or dedicated PA support to Deputy Directors and to the wider Directorate senior management team. They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely. Main Duties & Responsibilities PA Support Provide dedicated comprehensive PA support to of one or more individual senior members of the directorate as requested. This may include: reading, monitoring and responding to the manager's email diary management booking complex travel arrangements preliminary drafting of correspondence on the manager's behalf and/or preparing presentations Carrying out basic research Administrative Support Provide comprehensive administrative support to teams across the Directorate Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating health and safety risk assessments or reporting of sickness absence and preparing and submitting returns on behalf of the team as required. Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder enquiries promptly and courteously by email, telephone, letter or in person, referring to the relevant lead where appropriate. Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the business support and administration function. Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team or Directorate Carry out timely and accurate information analysis and reporting on agreed areas of their working area and present findings in an agreed manner. This will include developing and maintaining databases as required by the job using a variety of digital and IT applications. Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems) and assist with the dissemination and/or collation of information/returns, in a timely manner. Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently. Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary. Project Support Undertake project support in the absence of a dedicated project support role in the structure, responding to information requests and other tasks which will involve meeting tight deadlines and may include using digital tools, for example JIRA. This will include: assisting and working closely with members of the project team(s), supporting elements of projects as directed by the relevant lead or project manager; maintaining project plans; supporting the provision of management information; and participating in working groups. Financial and Resource Management Provide support and information to aid effective management of budgets, in liaison with the Finance Business Partner, including overseeing the placement and/or orders for goods and/or stationery, receipt goods and maintain log of expenditure. Support the end of year / monthly close down of accounts. Leadership and Management Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility. Undertake effective line management of staff (if applicable) within area of responsibility, including: undertaking annual appraisals and ensuring direct reports have access to appropriate training and induction; progressing any disciplinary or capability issues, as necessary; and participating in recruitment process of administrative staff. Communication and Key Working Relationships The post holder will develop effective working relationships and communicate regularly either by phone, email or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, support staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls, receive emails and decide relevant action, responding directly where appropriate and this may include external people for example, stakeholders and/or from members of the public as well as other public health organisations e.g. NHS and the Dept. of Health. Personal and Professional Development Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role. for more info click the apply here button
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from 42,700 - 60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Apr 26, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. AWE is seeking an experienced, innovative, and dedicated Senior Systems Administrator to join our team to provide Server support to an AWE onsite customer. Each day offers a new challenge and learning opportunity. As an experienced Senior Systems Administrator, you would possess a deep and broad knowledge of Microsoft computer platforms, Virtualised Server Infrastructure and configuration and should be able to communicate well in both verbal and written form. You will be working as part of the IT Team and have technical responsibility for key parts of the IT infrastructure. Your role will require hands-on technical experience, the ability to assess the impact of complex regulatory requirements and ensure IT systems are conforming to those regulations. You will be a key member of the team in a demanding high-tech environment, supporting members of the organisation in both project and operational aspects of the business platforms, delivering highly available systems. You will be challenged to improve the infrastructure in order to facilitate continuous growth within the business. There is also an expectation to play an active role in the on-call team who will support the business out of hours. Location - Reading area Salary from 42,700 - 60,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. To manage the day-to-day sustainment of Infrastructure Systems, ensuring that planning, end-user impact, change management and problem management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs You Will Have: Extensive experience with Microsoft Server 2012/16/19 Installation and Administration as well as knowledge of Windows 7/8.1/10. In-depth experience of virtualisation technologies including VMware. A good working knowledge on a breadth of technologies including Active Directory, PowerShell and proficient knowledge of tools such as SCCM and MDT. Degree in IS/IT or ONC/HNC in an IS/IT related subject or relevant experience. Be able to create technical documentation for a technical audience. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Experience in troubleshooting technical problems involving software and operating systems. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
CRM Executive needed to join our team, here at VML Enterprise Solutions. The opportunity: We are looking for a CRM Executive with a passion for data to join our marketing team. Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions' growth strategy by providing data and insights. You will be responsible for the day to day running of Salesforce Marketing Cloud and Sales Cloud. You will be responsible for database segmentation. You will create easy-to-read reports and visualise data where possible. You will use tools such as Google Analytics to help offer insights. You will be responsible for building and managing all CMS day-to-day operations, running email campaigns, and building landing pages and Salesforce journeys. You will be a highly organised individual, committed to quality work and attention to detail. You will have a can-do attitude and bring new ideas and solutions to the mix. You will be an established CRM Executive looking for a new challenge. What you'll be doing: Running Salesforce Marketing Cloud and Sales Cloud day-to-day operations. Bring CRM expertise to guide overall growth strategy. Creating reports for senior stakeholders, visualising data in graphs etc where appropriate. Planning and delivering email communications to meet fast moving deadlines. Building landing pages (including careers page optimisations) as and when required to meet fast moving deadlines. Providing insights and recommendations in a timely manner to help growth strategy implementation. Data segmentation to ensure that marketing campaigns are correctly targeted for maximum conversion. Close collaboration with the growth marketing manager and new business team to help maximise new business opportunities / cross-sell and up-sell opportunities / database growth initiatives. A/B test and optimise where appropriate - present findings back in an easy-to-understand manner. Using tools like Google Analytics to provide insights (e.g., landing page metrics) and optimisations. Collaborating with various internal teams and stakeholders regarding data, email, and landing page requests. Be the leading voice and expert in CRM best practice What we want from you: Experience and expertise with Salesforce - Salesforce Marketing Cloud and Sales Cloud Excellent communication skills both written and verbal. Proficiency using analytical tools such as Google Analytics. An eye for detail. High computer literacy with an advanced knowledge of CRM systems and Microsoft office. A great understanding of email marketing and customer journey map builds within an email platform. If you know some of this, even better: Experience building and optimising Google Ads. Experience building and optimising LinkedIn Campaign Manager campaigns. Using AI to increase Salesforce efficiency. Basic understanding of HTML. Hybrid Working: Hybrid working. We will consider flexible working. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
Apr 26, 2024
Full time
CRM Executive needed to join our team, here at VML Enterprise Solutions. The opportunity: We are looking for a CRM Executive with a passion for data to join our marketing team. Working closely with the growth marketing manager and marketing director, you will be instrumental in helping to formulate VML Enterprise Solutions' growth strategy by providing data and insights. You will be responsible for the day to day running of Salesforce Marketing Cloud and Sales Cloud. You will be responsible for database segmentation. You will create easy-to-read reports and visualise data where possible. You will use tools such as Google Analytics to help offer insights. You will be responsible for building and managing all CMS day-to-day operations, running email campaigns, and building landing pages and Salesforce journeys. You will be a highly organised individual, committed to quality work and attention to detail. You will have a can-do attitude and bring new ideas and solutions to the mix. You will be an established CRM Executive looking for a new challenge. What you'll be doing: Running Salesforce Marketing Cloud and Sales Cloud day-to-day operations. Bring CRM expertise to guide overall growth strategy. Creating reports for senior stakeholders, visualising data in graphs etc where appropriate. Planning and delivering email communications to meet fast moving deadlines. Building landing pages (including careers page optimisations) as and when required to meet fast moving deadlines. Providing insights and recommendations in a timely manner to help growth strategy implementation. Data segmentation to ensure that marketing campaigns are correctly targeted for maximum conversion. Close collaboration with the growth marketing manager and new business team to help maximise new business opportunities / cross-sell and up-sell opportunities / database growth initiatives. A/B test and optimise where appropriate - present findings back in an easy-to-understand manner. Using tools like Google Analytics to provide insights (e.g., landing page metrics) and optimisations. Collaborating with various internal teams and stakeholders regarding data, email, and landing page requests. Be the leading voice and expert in CRM best practice What we want from you: Experience and expertise with Salesforce - Salesforce Marketing Cloud and Sales Cloud Excellent communication skills both written and verbal. Proficiency using analytical tools such as Google Analytics. An eye for detail. High computer literacy with an advanced knowledge of CRM systems and Microsoft office. A great understanding of email marketing and customer journey map builds within an email platform. If you know some of this, even better: Experience building and optimising Google Ads. Experience building and optimising LinkedIn Campaign Manager campaigns. Using AI to increase Salesforce efficiency. Basic understanding of HTML. Hybrid Working: Hybrid working. We will consider flexible working. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required. Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Provide Personal Development Plans, Objectives and Appraisals to direct reports. Work with an outsourced IT Service Desk (our Partner) to coordinate tickets, calls, incidents, and problems and MI. Act as Incident Manager and Team Leader as needed to maintain SLAs and good IT services. Deliver (Lead on) the Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, printers, AV equipment) - align to Desktop Strategy and logistics with our IT Partner. Working with the IT senior team and independently observe the IT provisions, elicit feedback through surveys and conversations; make recommendation to support continual improvement. Help with day-to-day Contract and Supplier Management activities Manage the Service levels around some key systems such as EPOS / CRM / + UI experience / Utility Systems Contribute to service reporting, such as daily, weekly, and monthly Service level reports. Use actionable insights to work with IT SMT to drive forward improvements in service. Work with IT department to drive forward how the business moves to better collaborate, create, and consume MICROSFT products, including the future of TEAMS, Power Platform and all the other Microsoft Office and 365 tools. Take the lead on improving IT facilities in the UK offices, e.g. Printers, AV equipment, TMS systems, EPOS, Phones etc. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Incident and Problem Resolution: experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders Experience working with complex enterprise technologies, Microsoft Based Desktop Services, and data networks. Strong knowledge of supporting end users in contact centre, sales, or utilities operations environments. Qualifications / Skills Required: ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of IT and technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Service Delivery Manager, we encourage you to find out more. Apply today!
Apr 26, 2024
Full time
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based predominantly within our offices in Fleetwood with some travel to our Manchester offices required. Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians. A full / clean UK diving license is required. Role and Responsibilities (but not limited to): Provide Personal Development Plans, Objectives and Appraisals to direct reports. Work with an outsourced IT Service Desk (our Partner) to coordinate tickets, calls, incidents, and problems and MI. Act as Incident Manager and Team Leader as needed to maintain SLAs and good IT services. Deliver (Lead on) the Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, printers, AV equipment) - align to Desktop Strategy and logistics with our IT Partner. Working with the IT senior team and independently observe the IT provisions, elicit feedback through surveys and conversations; make recommendation to support continual improvement. Help with day-to-day Contract and Supplier Management activities Manage the Service levels around some key systems such as EPOS / CRM / + UI experience / Utility Systems Contribute to service reporting, such as daily, weekly, and monthly Service level reports. Use actionable insights to work with IT SMT to drive forward improvements in service. Work with IT department to drive forward how the business moves to better collaborate, create, and consume MICROSFT products, including the future of TEAMS, Power Platform and all the other Microsoft Office and 365 tools. Take the lead on improving IT facilities in the UK offices, e.g. Printers, AV equipment, TMS systems, EPOS, Phones etc. Key Experience Required: Experience in a similar IT management role, ideally within an IT Service Desk environment. The ability to work in a fast-paced dynamic environment where priorities can change rapidly. Excellent Team Leadership and proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. A proven track record in effectively applying, incident, problem and change management process to improve service delivery and customer satisfaction. Incident and Problem Resolution: experience in the rapid resolution of IT incidents and the management of complex problems, including effective escalation and coordination with IT and business stakeholders. Vendor and Supplier Management: Practical experience in managing relationships with technology vendors and third-party service providers, ensuring SLAs are met and contributing to the service desk's operational efficiency. Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders Experience working with complex enterprise technologies, Microsoft Based Desktop Services, and data networks. Strong knowledge of supporting end users in contact centre, sales, or utilities operations environments. Qualifications / Skills Required: ITIL: Demonstrates understanding of IT Service Management practices based on the ITIL framework. Good working understanding of IT and technologies including cloud services, data networks, building and distributing desktop equipment, repairing, and resolving technical issues. Benefits: Working hours - Monday to Friday Buy / Sell Annual Leave Scheme Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Long Service Awards Employee Recognition Incentives Company events Career progression / promoting within Free tea & coffee Local discounts / benefits Be part of our future! If you would love to join us as our new IT Service Delivery Manager, we encourage you to find out more. Apply today!