(phone number removed) Leasehold & FTA Sundry Debt Officer Birmingham £28,329.94 per annum (plus £1680 car allowance) 37.5 hours per week About the role To manage leasehold properties and all aspects of leasehold services, including consultations for major works and repairs, issuing invoices and estimates for service charges. To provide advice and support to leaseholders for any queries including income management. To actively manage and monitor the recovery of former tenant arrears and manage and monitor sundry debt accounts related to housing, working in partnership with the patch based Officers and the Finance Department. About You Knowledge of leasehold legislation A demonstratable knowledge of Housing and Welfare Benefits. Debt/arrears recovery experience. Experience of effective partnership working Experience of building effective relationships with internal and external partners Computer literate understanding of spreadsheets and ability to use various software packages. Ability to use own initiative in dealing with a wide variety of people. The ability to work both autonomously and as part of a team Accountable decision making Reliable and punctual Ability to maintain confidentiality Ability to use own initiative Strong interpersonal skills Excellent communication skills Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Apr 30, 2024
Full time
(phone number removed) Leasehold & FTA Sundry Debt Officer Birmingham £28,329.94 per annum (plus £1680 car allowance) 37.5 hours per week About the role To manage leasehold properties and all aspects of leasehold services, including consultations for major works and repairs, issuing invoices and estimates for service charges. To provide advice and support to leaseholders for any queries including income management. To actively manage and monitor the recovery of former tenant arrears and manage and monitor sundry debt accounts related to housing, working in partnership with the patch based Officers and the Finance Department. About You Knowledge of leasehold legislation A demonstratable knowledge of Housing and Welfare Benefits. Debt/arrears recovery experience. Experience of effective partnership working Experience of building effective relationships with internal and external partners Computer literate understanding of spreadsheets and ability to use various software packages. Ability to use own initiative in dealing with a wide variety of people. The ability to work both autonomously and as part of a team Accountable decision making Reliable and punctual Ability to maintain confidentiality Ability to use own initiative Strong interpersonal skills Excellent communication skills Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 30, 2024
Full time
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administration Co-ordinator for Novus, our prison education provider at HMP Altcourse, offered on a permanent, part-time working 29.6 hrs per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administration Co-ordinator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administration Co-ordinator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines. Documents are accurate and formatted as required. Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 22/04/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Apr 30, 2024
Full time
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administration Co-ordinator for Novus, our prison education provider at HMP Altcourse, offered on a permanent, part-time working 29.6 hrs per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administration Co-ordinator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administration Co-ordinator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines. Documents are accurate and formatted as required. Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 22/04/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive can do attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Apr 30, 2024
Full time
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview s Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive can do attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
The Role: We have a fantastic new opportunity for an experienced Commercial Account Handler to our Liverpool team in our brand new city centre office. You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. The role will require you to retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service. Responsibilities: Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium. Responsible for the review and action required on policy and client information. Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities. Build and continuously enhance relationships with PIB's panel of insurers and maintain a profile within the insurance market. Proactively work with colleagues across the business to identify and maximise opportunities for growth. Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition. Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business. Reviewing the adequacy of covers and suitability of the terms being offered to clients, Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently Experience: Essential:- Minimum 5 GCSE, Grades A-C including English and Maths. Previous experience in an Account Handling role (Insurance) is required. Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery. The ability to work in a team Accuracy and attention to detail A passion for building fantastic working relationships with clients and colleagues An appetite to learn and develop and successfully. An inquisitive nature with a willingness to ask questions Basic understanding of the broking insurance market and the role of regulation and compliance. Organised with good time management skills working to agreed priorities. Good communication skills to effectively liaise with internal colleagues. Computer literate with good experience of using MS Office Suite and operational use of Acturis. Operational use of Acturis ensuring updates are made accurately to data quality standards. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 29, 2024
Full time
The Role: We have a fantastic new opportunity for an experienced Commercial Account Handler to our Liverpool team in our brand new city centre office. You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. The role will require you to retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service. Responsibilities: Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium. Responsible for the review and action required on policy and client information. Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities. Build and continuously enhance relationships with PIB's panel of insurers and maintain a profile within the insurance market. Proactively work with colleagues across the business to identify and maximise opportunities for growth. Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition. Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business. Reviewing the adequacy of covers and suitability of the terms being offered to clients, Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently Experience: Essential:- Minimum 5 GCSE, Grades A-C including English and Maths. Previous experience in an Account Handling role (Insurance) is required. Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery. The ability to work in a team Accuracy and attention to detail A passion for building fantastic working relationships with clients and colleagues An appetite to learn and develop and successfully. An inquisitive nature with a willingness to ask questions Basic understanding of the broking insurance market and the role of regulation and compliance. Organised with good time management skills working to agreed priorities. Good communication skills to effectively liaise with internal colleagues. Computer literate with good experience of using MS Office Suite and operational use of Acturis. Operational use of Acturis ensuring updates are made accurately to data quality standards. Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by nurturing and maintaining excellent and effective relationships with funding bodies, employers, learners, and other relevant stakeholders. Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment. ROLE OVERVIEW You will be in charge of giving the Delivery Team complete administrative support in your capacity as an administrator. Understanding priorities and the necessity of meeting deadlines are requirements of the work. To deliver a high level of customer service and keep our standing as a top training provider, we must communicate politely and promptly with partners, co-workers, and students. Your responsibilities as an administrator will also include routinely managing administrative systems, which includes setting up for meetings, classes, and events. This is a crucial administrative activity for the organization's operations, and Pathway's capacity to complete time-sensitive administrative activities has a direct bearing on its capacity to fulfil its commercial and publicly financed contracts. Regarding all new and ongoing contracts, including apprenticeships, traineeships, employability, and other financed provisions, you will be adhering to Pathway's standards and procedures. WHAT WE ARE LOOKING FOR Have an attention to detail, ensuring compliance expectations are always met to an excellent standard. To ensure all compliance processes are followed and deliver funding rule training, guiding both internal and external stakeholders To regularly conduct compliance checks and customer experience feedback surveys as and when required. To effectively manage relevant personal workload and ensure information is up to date and comprehensive Ensure final work is of the highest quality and always operating at a high-quality standard To ensure full awareness and implementation of safeguarding, equality & diversity, and GDPR always To ensure all company policies, procedures, and funding rules are fully adhered to To ensure all compliance processes are followed, guiding both internal and external stakeholders. YOUR KEY RESPONSIBILTIES Excellent written and verbal communication skills, including presentation skills, is able to communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups on a regular basis Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner that does not offend or escalate Proven ability to analyze complex problems and to develop and successfully implement practical and workable solutions to address them Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork Good standard of numeracy Experience in working with Microsoft Word, PowerPoint, Excel and Outlook PERSON SPECIFICTION Previous experience working within the Skills Sector and in an administration role Experience in collating information for reporting and inspection purposes Thorough knowledge of Skills Sector contracts such as Apprenticeships, Employability, Traineeships, Good organisation skills, ability to multi-task, prioritise effectively and work to tight deadlines Experience in working with Microsoft Word, PowerPoint, Excel and Outlook Ability to work collaboratively with staff at all levels across the Company You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. The successful candidate will have to meet the requirements of the person specification and will be subject to pre-employment checks including an enhanced DBS check and satisfactory references.
Apr 29, 2024
Full time
Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by nurturing and maintaining excellent and effective relationships with funding bodies, employers, learners, and other relevant stakeholders. Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment. ROLE OVERVIEW You will be in charge of giving the Delivery Team complete administrative support in your capacity as an administrator. Understanding priorities and the necessity of meeting deadlines are requirements of the work. To deliver a high level of customer service and keep our standing as a top training provider, we must communicate politely and promptly with partners, co-workers, and students. Your responsibilities as an administrator will also include routinely managing administrative systems, which includes setting up for meetings, classes, and events. This is a crucial administrative activity for the organization's operations, and Pathway's capacity to complete time-sensitive administrative activities has a direct bearing on its capacity to fulfil its commercial and publicly financed contracts. Regarding all new and ongoing contracts, including apprenticeships, traineeships, employability, and other financed provisions, you will be adhering to Pathway's standards and procedures. WHAT WE ARE LOOKING FOR Have an attention to detail, ensuring compliance expectations are always met to an excellent standard. To ensure all compliance processes are followed and deliver funding rule training, guiding both internal and external stakeholders To regularly conduct compliance checks and customer experience feedback surveys as and when required. To effectively manage relevant personal workload and ensure information is up to date and comprehensive Ensure final work is of the highest quality and always operating at a high-quality standard To ensure full awareness and implementation of safeguarding, equality & diversity, and GDPR always To ensure all company policies, procedures, and funding rules are fully adhered to To ensure all compliance processes are followed, guiding both internal and external stakeholders. YOUR KEY RESPONSIBILTIES Excellent written and verbal communication skills, including presentation skills, is able to communicate highly complex information that may be difficult to understand to internal and external stakeholders and make presentations to internal and external groups on a regular basis Excellent interpersonal skills and the ability to communicate concerns, and complex/contentious issues in a diplomatic manner that does not offend or escalate Proven ability to analyze complex problems and to develop and successfully implement practical and workable solutions to address them Ability to deal with changing priorities, work under pressure, work to tight deadlines and be flexible Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork Good standard of numeracy Experience in working with Microsoft Word, PowerPoint, Excel and Outlook PERSON SPECIFICTION Previous experience working within the Skills Sector and in an administration role Experience in collating information for reporting and inspection purposes Thorough knowledge of Skills Sector contracts such as Apprenticeships, Employability, Traineeships, Good organisation skills, ability to multi-task, prioritise effectively and work to tight deadlines Experience in working with Microsoft Word, PowerPoint, Excel and Outlook Ability to work collaboratively with staff at all levels across the Company You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. The successful candidate will have to meet the requirements of the person specification and will be subject to pre-employment checks including an enhanced DBS check and satisfactory references.
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills'. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administrator for Novus, our prison education provider at HMP Risley, offered on a permanent, part-time working 18.5 hours per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administrator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administrator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines Documents are accurate and formatted as required Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 13/05/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Apr 29, 2024
Full time
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills'. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administrator for Novus, our prison education provider at HMP Risley, offered on a permanent, part-time working 18.5 hours per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administrator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administrator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines Documents are accurate and formatted as required Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 13/05/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
We have a fantastic new opportunity for an experienced Commercial Account Handler to our York team. Fantastic office, plenty of on site parking and an established team on hand to give you a warm welcome and all the support and encouragement you would need. You would be providing professional advice and service to all clients, effectively managing policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. The role will require you to retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service. General cross class commercial insurance knowledge is a must however ideally, but not a deal breaker you would have charity and not for profit experience. Responsibilities: Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium. Responsible for the review and action required on policy and client information. Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities. Build and continuously enhance relationships with PIB's panel of insurers and maintain a profile within the insurance market. Proactively work with colleagues across the business to identify and maximise opportunities for growth. Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition. Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business. Reviewing the adequacy of covers and suitability of the terms being offered to clients, Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently Experience: Essential:- Minimum 5 GCSE, Grades A-C including English and Maths. Previous experience in an Account Handling role (Insurance) is required. Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery. The ability to work in a team Accuracy and attention to detail A passion for building fantastic working relationships with clients and colleagues An appetite to learn and develop and successfully. An inquisitive nature with a willingness to ask questions Basic understanding of the broking insurance market and the role of regulation and compliance. Organised with good time management skills working to agreed priorities. Good communication skills to effectively liaise with internal colleagues. Computer literate with good experience of using MS Office Suite and operational use of Acturis. Operational use of Acturis ensuring updates are made accurately to data quality standards. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-
Apr 28, 2024
Full time
We have a fantastic new opportunity for an experienced Commercial Account Handler to our York team. Fantastic office, plenty of on site parking and an established team on hand to give you a warm welcome and all the support and encouragement you would need. You would be providing professional advice and service to all clients, effectively managing policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. The role will require you to retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service. General cross class commercial insurance knowledge is a must however ideally, but not a deal breaker you would have charity and not for profit experience. Responsibilities: Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium. Responsible for the review and action required on policy and client information. Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities. Build and continuously enhance relationships with PIB's panel of insurers and maintain a profile within the insurance market. Proactively work with colleagues across the business to identify and maximise opportunities for growth. Place commercial lines business within approved markets to best meet the clients needs based on the knowledge of the client, the insurance market and industry sector proposition. Ensure clients are appraised of updates regarding political, regulatory and market changes that may impact them and their business. Reviewing the adequacy of covers and suitability of the terms being offered to clients, Liaising with relevant departments, to ensure all queries are resolved quickly and efficiently Experience: Essential:- Minimum 5 GCSE, Grades A-C including English and Maths. Previous experience in an Account Handling role (Insurance) is required. Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery. The ability to work in a team Accuracy and attention to detail A passion for building fantastic working relationships with clients and colleagues An appetite to learn and develop and successfully. An inquisitive nature with a willingness to ask questions Basic understanding of the broking insurance market and the role of regulation and compliance. Organised with good time management skills working to agreed priorities. Good communication skills to effectively liaise with internal colleagues. Computer literate with good experience of using MS Office Suite and operational use of Acturis. Operational use of Acturis ensuring updates are made accurately to data quality standards. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview's Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive "can do" attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Apr 28, 2024
Full time
Admin Apprentice Preston, PR25 Clearview Home Improvements are a leading home improvement company supplying Conservatories, Orangeries, Double Glazing Windows and UPVC doors in Cheshire, Lancashire, Staffordshire, Merseyside, and Greater Manchester. We have an Apprenticeship Opportunity to work within our busy office, providing admin support to our Contracts, Building and Installation teams. You will ensure all admin tasks are completed in a timely and accurate manner. You will develop admin and customer service skills and will work towards achieving either a level 2 or level 3 business administration qualifications. It is vital you display professionalism, integrity and a strong work ethic, values which underpin Clearview's Customer Journey. Role Responsibilities Enter customer contact data onto the business document control system and administer cancellations and on hold data. Deposit payment confirmation to contracts being processed through the building surveyors. Obtain finance approval confirmation prior to contracts being processed to building surveyors. Administer variations to customers finance applications as and when contract variations arise. Assist with building control queries and gather the relevant information. Assist with planning submissions and planning fee payment on required projects. General admin duties including scanning and photocopying. Support with SAP calculations and submit for designated projects. Support with the process of structural calculation application requests for the relevant projects. Liaise with builders to collate photo evidence and checklists for new build living spaces and ensure these are filed digitally. To deal with trade personnel, both employed trade and sub-contractor trade queries and to develop excellent working relationships with external and internal stakeholders including customers and subcontractors. To respond to email and telephone communication in a timely and efficient manner and to provide regular communication with customers to ensure they are provided with high quality service. To be responsible for the escalation of complex customer service/installation queries to the Project Manager. To obtain and evaluate all relevant information to handle product and service enquiries in accordance with the company guidelines. To maintain and update any relevant spreadsheets of information. To produce timely and accurate reports as requested. To undertake general scanning and filing duties. To be responsible for accepting contracts from Surveyors, including post survey briefings. Person Attributes The ability to develop skills and knowledge in a commercial admin role within the home improvement industry. Attention to details and the ability to notice errors is a must. Excellent IT Literacy (Excel/Outlook/Word), working at an intermediate to a high standard is essential. Excellent organisational skills. A highly competent individual, with excellent efficiency in handling administrative tasks. A good communicator with the ability to demonstrate excellent written and verbal communication skills, and able to apply a calm and professional manner. Excellent numeracy skills. The ability to develop knowledge to understand plans and drawings. A positive "can do" attitude with the ability to work under pressure and meet deadlines; The ability to demonstrate effective time management and prioritise tasks. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. Excellent attention to detail, with the ability to work in an organised and methodical manner. Excellent problem-solving skills with the ability to analyse the problem and provide a mutually beneficial solution. A highly motivated individual with a can-do approach to work and the ability to meet deadlines. Good listening skills. A willingness to undertake further training with the ability to implement learning into your daily work. The ability to successfully follow processes and deliver measurable results. Please apply for this Admin Apprentice role with your CV and covering letter. INDLS
Highfield Professional Solutions Ltd
Winchester, Hampshire
Overview: We're a recruitment business looking for a Payroll Administrator to assist in the day-to-day compliance and admin duties to support our contractor payroll function. This role is perfect for someone looking to enter their first admin/compliance role within an office environment. No previous finance or admin experience is needed. Skills & Experience Required No experience required, this is the ideal entry level role for someone looking to join payroll and finance. Possess excellent organisational skills. Can prioritise and remain clam under pressure. Able to communicate clearly and effectively. Possess a high attention to detail. Works well in a team but is equally comfortable working on their own. Driving license - our offices are in Durley and you must be able to commute every day Desirables: Grade 5 or above / A-C GCSE's in English and Maths. Job Types: Full-time, Part-time, Apprenticeship, Graduate Expected hours: 32 - 40 per week Benefits: Additional leave Company events Company pension Free parking On-site parking Referral programme Unlimited paid holidays Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work Location: In person
Apr 27, 2024
Full time
Overview: We're a recruitment business looking for a Payroll Administrator to assist in the day-to-day compliance and admin duties to support our contractor payroll function. This role is perfect for someone looking to enter their first admin/compliance role within an office environment. No previous finance or admin experience is needed. Skills & Experience Required No experience required, this is the ideal entry level role for someone looking to join payroll and finance. Possess excellent organisational skills. Can prioritise and remain clam under pressure. Able to communicate clearly and effectively. Possess a high attention to detail. Works well in a team but is equally comfortable working on their own. Driving license - our offices are in Durley and you must be able to commute every day Desirables: Grade 5 or above / A-C GCSE's in English and Maths. Job Types: Full-time, Part-time, Apprenticeship, Graduate Expected hours: 32 - 40 per week Benefits: Additional leave Company events Company pension Free parking On-site parking Referral programme Unlimited paid holidays Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Language: English (required) Licence/Certification: Driving Licence (required) Work Location: In person
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
Apr 26, 2024
Full time
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administrator for Novus, our prison education provider at HMP Durham, offered on a fixed term(6 months and will be reviewed at the 5th month), full-time working 37 hrs per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administrator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administrator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines. Documents are accurate and formatted as required. Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 02/05/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
Apr 25, 2024
Contractor
The LTE Group is a national, public-sector learning, training and education organisation with a clearly defined mission to 'improve lives and economic success through learning and skills. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses. At Novus we work with passion, care and commitment to create the foundations for change. For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions. We have a great opportunity to join our Education team as an Administrator for Novus, our prison education provider at HMP Durham, offered on a fixed term(6 months and will be reviewed at the 5th month), full-time working 37 hrs per week basis. The LTE Group family encompasses the strengths of each of our individual organisations: The Manchester College - further education UCEN Manchester - higher education Novus - prison education Total People - apprenticeships MOL - professional development. What the role entails As the Administrator you will be responsible for the timely and accurate inputting of data required by NOVUS and stakeholders including enrolment forms, producing registers and reports, providing an effective administration service that supports contract monitoring, contract compliance and general office management. Process relevant data relating to finance, personnel or learners. What we need from you In order to be successful in the role of Administrator, you will need: Experience of efficient administration within a busy office environment. Experience of maintaining accurate electronic and paper-based data recording systems Good literacy and numeracy skills. To ensure data and reports are accurate and produced in line with deadlines. Documents are accurate and formatted as required. Positive working relationships with stakeholders Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role. Colleague Benefits As part of the LTE Group family, you will benefit from an excellent package including: Excellent annual leave entitlement. In-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications. Career development opportunities. We pride ourselves on offering a favourable LGPS pension scheme with a competitive contribution from the Group. Discounts on your health care through Simply Health. Free, confidential support service provided by an external organisation, PAM Assist. Cycle to work scheme saving you 25% on your purchase. Access to lots of offers with well-known retailers. The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the 'Apply online' button below. All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes. The closing date for this job advert is 02/05/2024. However, the job advert may close early if we receive a good response. The LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau. Due to the educational aspect of our group some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check and may be subject to additional online checks as part of our pre-screening process.
The Role: Account Handler An exciting opportunity has arisen for an Account Handler to join Citynet's Property and Casualty Team, based in our London City office. This position offers the ideal candidate the chance to expand their skill set, broaden their knowledge, and become a valued member of a thriving team in a growing organisation. Responsibilities The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: Handling all types of combined, property, and casualty business Communicating with agents and underwriters via phone, email, and in person Providing support to account managers and account executives Managing a portfolio of business that is continuously growing Offering administrative support as required Experience To be considered for this role, you must have the following experience: Previous experience in Property and Casualty is essential Experience preparing MRC slips and broker policies is essential Excellent communication skills (verbal and written) Highly organised and able to work well as part of a team Thorough understanding of document production, procedures, and processes Wholesale experience is required What to expect when joining the Citynet Team As an Account Handler at Citynet, you can expect the following: Opportunities for career advancement and professional development A supportive and inclusive work environment that encourages collaboration and teamwork Access to cutting-edge technology and industry-leading tools A dynamic and fast-paced work environment with opportunities for learning and growth A commitment to diversity, equity, and inclusion in the workplace A focus on corporate social responsibility and giving back to the community Regular training and development programs to help employees improve their skills and stay up-to-date with industry trends A friendly and positive company culture that promotes work-life balance and employee well-being Further information As well as a competitive salary we offer the following benefits: Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 25, 2024
Full time
The Role: Account Handler An exciting opportunity has arisen for an Account Handler to join Citynet's Property and Casualty Team, based in our London City office. This position offers the ideal candidate the chance to expand their skill set, broaden their knowledge, and become a valued member of a thriving team in a growing organisation. Responsibilities The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: Handling all types of combined, property, and casualty business Communicating with agents and underwriters via phone, email, and in person Providing support to account managers and account executives Managing a portfolio of business that is continuously growing Offering administrative support as required Experience To be considered for this role, you must have the following experience: Previous experience in Property and Casualty is essential Experience preparing MRC slips and broker policies is essential Excellent communication skills (verbal and written) Highly organised and able to work well as part of a team Thorough understanding of document production, procedures, and processes Wholesale experience is required What to expect when joining the Citynet Team As an Account Handler at Citynet, you can expect the following: Opportunities for career advancement and professional development A supportive and inclusive work environment that encourages collaboration and teamwork Access to cutting-edge technology and industry-leading tools A dynamic and fast-paced work environment with opportunities for learning and growth A commitment to diversity, equity, and inclusion in the workplace A focus on corporate social responsibility and giving back to the community Regular training and development programs to help employees improve their skills and stay up-to-date with industry trends A friendly and positive company culture that promotes work-life balance and employee well-being Further information As well as a competitive salary we offer the following benefits: Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for a Administrative Assistant to join their team in Durham The Role Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered. Meet and greet clients on arrival. Make refreshments for visitors, order lunches etc. Scan incoming and outgoing post, filing and distribute incoming post to the relevant department. Prepare and frank outgoing post. Accept deliveries, put stock away, and liaise with the relevant department as required. Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence including books and records, and binding documents. Undertake specific accounts and tax administration including portal publishing, bank letters, checking verified transactions, confirmation statement cover letters, producing engagement letters and submitting accounts to Companies House, processing of signed accounts and uploading documents into an accounts system. Complete large mail merges as required. Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs. The Person Proven administration experience. Exceptional organisational skills. Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email. The ability to check work for accuracy and have good attention to detail. Be able to demonstrate your initiative to solve problems. Be flexible and proactive in managing multiple priorities. Excellent IT skills, including working knowledge of Outlook, Word, and Excel. It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role. The Package Competitive Salary A Work Life Balance focused employer with flexible working including hybrid working and other flexible options 22 days holiday plus bank holidays and 1 day for your birthday Social events Opportunities for learning and development and fully paid qualifications Volunteering day and organised charitable events
Apr 25, 2024
Full time
Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for a Administrative Assistant to join their team in Durham The Role Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered. Meet and greet clients on arrival. Make refreshments for visitors, order lunches etc. Scan incoming and outgoing post, filing and distribute incoming post to the relevant department. Prepare and frank outgoing post. Accept deliveries, put stock away, and liaise with the relevant department as required. Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence including books and records, and binding documents. Undertake specific accounts and tax administration including portal publishing, bank letters, checking verified transactions, confirmation statement cover letters, producing engagement letters and submitting accounts to Companies House, processing of signed accounts and uploading documents into an accounts system. Complete large mail merges as required. Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs. The Person Proven administration experience. Exceptional organisational skills. Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email. The ability to check work for accuracy and have good attention to detail. Be able to demonstrate your initiative to solve problems. Be flexible and proactive in managing multiple priorities. Excellent IT skills, including working knowledge of Outlook, Word, and Excel. It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role. The Package Competitive Salary A Work Life Balance focused employer with flexible working including hybrid working and other flexible options 22 days holiday plus bank holidays and 1 day for your birthday Social events Opportunities for learning and development and fully paid qualifications Volunteering day and organised charitable events
Employer: Hargreaves Lansdown Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Accelerator Level 3 Schedule: 9:00am - 5:30pm - Apprentices will be required to attend the office 5 days a week Start Date: September 2024 About Looking for a smart, strong start to your career with a FTSE 250 company? Get your foot on the ladder at one of the UK's most respected financial companies. Whether you're interested in business, finance or tech, there's a place for you at the HL office in Bristol. About the role Are you looking to join a fast-growing, innovative business where you can gain valuable on-the-job experience? Hargreaves Lansdown are looking for apprentices to join their Client Operations scheme in Bristol. You'll be joining the award-winning service team and providing exceptional service and support to over one million financial services clients. This is a fantastic opportunity to build your communication skills, develop your financial acumen and get hands on to learn about savings, pensions and investments first-hand. We're growing quickly, and want to bring new talent, like you, into our business! We welcome applicants from a range of backgrounds and look forward to implementing your skills and experiences within our team. A typical day You'll be supporting the Operations teams with office and administrative tasks, such as administering client instructions on their accounts. The roles are largely data administration based, meaning you will have a hand in database analysis, implementation and/or maintenance. Some telephone work to support third parties and our clients. Answering queries effectively and efficiently, via phone, email and in person. Deliver outstanding customer service, that puts our clients at the forefront. Ask the important question to better understand our clients and their needs in order to deliver the outstanding service they expect. Using a few different systems, such as SpiderMail and Broker Focus, data skills and working with your team to answer simple and complex client queries or support a colleague in another part of HL. Get an understanding of business fundamentals, data development skills and project management skills and using them to streamline your work and our processes. Contribute any concerns, suggestions or improvement ideas to meetings and managers. Assist with projects/ tasks, as needed. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Coachable - you are self-reflective and strive for continuous improvement. Determined - you are obsessed with the client and will do whatever it takes to ensure their needs are met. Connected - you can build a personal and supportive relationship with our clients and with each other. Creative - you are motivated to find creative ways to solve problems and develop new solutions. Adaptive - you are bright and curious, flexible to change and ways to improve. Responsible - you will become an expert to help our clients identify and achieve. Perks and benefits Bike to work scheme Casual dress code Discounts Enhanced parental leave Equity/Share options Flexible working hours Mentor scheme Multiverse community hub Social events Volunteering Showers on site Multiverse Community Pension
Apr 24, 2024
Full time
Employer: Hargreaves Lansdown Apprenticeship Provider: Multiverse Apprenticeship Programme: Digital Business Accelerator Level 3 Schedule: 9:00am - 5:30pm - Apprentices will be required to attend the office 5 days a week Start Date: September 2024 About Looking for a smart, strong start to your career with a FTSE 250 company? Get your foot on the ladder at one of the UK's most respected financial companies. Whether you're interested in business, finance or tech, there's a place for you at the HL office in Bristol. About the role Are you looking to join a fast-growing, innovative business where you can gain valuable on-the-job experience? Hargreaves Lansdown are looking for apprentices to join their Client Operations scheme in Bristol. You'll be joining the award-winning service team and providing exceptional service and support to over one million financial services clients. This is a fantastic opportunity to build your communication skills, develop your financial acumen and get hands on to learn about savings, pensions and investments first-hand. We're growing quickly, and want to bring new talent, like you, into our business! We welcome applicants from a range of backgrounds and look forward to implementing your skills and experiences within our team. A typical day You'll be supporting the Operations teams with office and administrative tasks, such as administering client instructions on their accounts. The roles are largely data administration based, meaning you will have a hand in database analysis, implementation and/or maintenance. Some telephone work to support third parties and our clients. Answering queries effectively and efficiently, via phone, email and in person. Deliver outstanding customer service, that puts our clients at the forefront. Ask the important question to better understand our clients and their needs in order to deliver the outstanding service they expect. Using a few different systems, such as SpiderMail and Broker Focus, data skills and working with your team to answer simple and complex client queries or support a colleague in another part of HL. Get an understanding of business fundamentals, data development skills and project management skills and using them to streamline your work and our processes. Contribute any concerns, suggestions or improvement ideas to meetings and managers. Assist with projects/ tasks, as needed. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Coachable - you are self-reflective and strive for continuous improvement. Determined - you are obsessed with the client and will do whatever it takes to ensure their needs are met. Connected - you can build a personal and supportive relationship with our clients and with each other. Creative - you are motivated to find creative ways to solve problems and develop new solutions. Adaptive - you are bright and curious, flexible to change and ways to improve. Responsible - you will become an expert to help our clients identify and achieve. Perks and benefits Bike to work scheme Casual dress code Discounts Enhanced parental leave Equity/Share options Flexible working hours Mentor scheme Multiverse community hub Social events Volunteering Showers on site Multiverse Community Pension
We are pleased to offer this new opportunity for a Finance Apprentice (level 3) to join our friendly team. This unique apprenticeship offers the successful candidate a great learning experience and an introduction to a broad range of skills needed in most finance roles. The role will be office-based at our Oldham premises with 20% of time dedicated to "off the job" training. Whilst in the role, you will experience many aspects of finance and your learning will include how to carry out the following tasks: Set up new supplier accounts Assist with other purchase ledger duties, including; Processing invoices against orders Managing invoices for approval Carry out monthly statement reconciliations Process employee expense claims and payments in line with Company policy Post Nominal Ledger Journals as necessary Provide cover for critical tasks during leave periods Help with incoming calls Travel arrangements for internal employees and overseas colleagues Assist with all tasks within a busy Finance and administration team Salary increases will be awarded at 6 months, 12 months, and 18 months subject to meeting performance expectations in both study and workplace. We reward your efforts by raising your salary at each stage of progression. In addition to a competitive starting salary and incremental raises, the successful candidate will receive our generous company benefits including: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public holidays) Enhanced Pension Contribution Enhanced Parental Leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points Staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We are looking for candidates who are keen to learn all aspects of the role to become a permanent member of our team upon completion of their apprenticeship.
Apr 20, 2024
Full time
We are pleased to offer this new opportunity for a Finance Apprentice (level 3) to join our friendly team. This unique apprenticeship offers the successful candidate a great learning experience and an introduction to a broad range of skills needed in most finance roles. The role will be office-based at our Oldham premises with 20% of time dedicated to "off the job" training. Whilst in the role, you will experience many aspects of finance and your learning will include how to carry out the following tasks: Set up new supplier accounts Assist with other purchase ledger duties, including; Processing invoices against orders Managing invoices for approval Carry out monthly statement reconciliations Process employee expense claims and payments in line with Company policy Post Nominal Ledger Journals as necessary Provide cover for critical tasks during leave periods Help with incoming calls Travel arrangements for internal employees and overseas colleagues Assist with all tasks within a busy Finance and administration team Salary increases will be awarded at 6 months, 12 months, and 18 months subject to meeting performance expectations in both study and workplace. We reward your efforts by raising your salary at each stage of progression. In addition to a competitive starting salary and incremental raises, the successful candidate will receive our generous company benefits including: A competitive salary Flexible working hours Paid breaks, with free hot premium drinks 32 days holiday, (including public holidays) Enhanced Pension Contribution Enhanced Parental Leave A choice of healthcare schemes Dental Scheme Life Insurance Electric Car Scheme Onsite electric car charging points Staff car workshop Free secure parking Free onsite modern gym Educational Sponsorship Cycle to Work Scheme Informal dress code We are looking for candidates who are keen to learn all aspects of the role to become a permanent member of our team upon completion of their apprenticeship.
About Wonderly We are Wonderly, the progressive marketing agency division of the Haymarket Media Group. We're the secret sauce behind some of Haymarket's most famous media brands, only now we're stepping out of the Haymarket closet to work with some of the best known brands in the UK. Our clients include: Volkswagen, the Army, Royal Botanic Gardens Kew, Kia, World Athletics and The FA. Our Culture We're a small agency based in Twickenham, West London, but part of Haymarket Media Group Limited. This means we have all the benefits of being a small agency but with none of the downsides. Our culture is inclusive and collaborative and reflects the diverse bunch of brilliant people that work here. We're about creating a work life balance that brings the best out of everyone...and having a bit of fun along the way. Lastly, and by no means least, because we're a small agency, everyone gets the chance to make a big impact. Overview of the role As a sales/account management apprentice you will work at the heart of the agency supporting the account team with administration support whilst also having the opportunity to work on new business tenders alongside the relevant teams. You will work towards the Sales Executive Level 4 apprenticeship standard . Account management Supporting the account teams to ensure PO's, sales invoices, time sheets are raised in a timely manner Setting up meetings, organising calls, taking meeting notes, creating contact reports and exploring venues for shoot locations and client meetings Supporting the wider agency team, where there is a requirement from clients on other aspects such as checking in of products for photoshoots and management of Royal Mail booking contracts or other such specialist distributors for clients Maintaining and updating of spreadsheets for print orders, contributor payments, schedules, delivery information, advertisers for certain key clients You may attend client meetings from time to time (both virtually and face to face) alongside relevant account directors and editorial teams You may attend shoots for the client projects (working with the creative teams) and be responsible for ensuring all products arrive on time and are returned General Working with the commercial teams to ensure active campaign is up to date Working with the commercial teams to complete documentation required for tenders Assisting with creating presentations for pitches and existing clients Support all duties and tasks relating to invoicing and investigate and resolve invoice queries as and when they arise Oversee weekly time sheet system in conjunction with the finance team Carry out sales reconciliations ensuring invoicing accuracy and timely completion Booking travel, accommodation, couriers for all agency staff when required Setting up meetings, organising calls, organising lunches, taking meeting notes, creating contact reports Liaising with IT to ensure laptop equipment in place for casual workers and freelance staff when working in the office Working with the Head of Operations to ensure relevant supplier contracts and licences are put in place You will need to be self-motivated, enthusiastic, extremely well organised and able to think on your feet and problem solve. Note: This Apprenticeship assumes the candidate has some or little knowledge/ experience of the occupation, and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.
Sep 24, 2022
Full time
About Wonderly We are Wonderly, the progressive marketing agency division of the Haymarket Media Group. We're the secret sauce behind some of Haymarket's most famous media brands, only now we're stepping out of the Haymarket closet to work with some of the best known brands in the UK. Our clients include: Volkswagen, the Army, Royal Botanic Gardens Kew, Kia, World Athletics and The FA. Our Culture We're a small agency based in Twickenham, West London, but part of Haymarket Media Group Limited. This means we have all the benefits of being a small agency but with none of the downsides. Our culture is inclusive and collaborative and reflects the diverse bunch of brilliant people that work here. We're about creating a work life balance that brings the best out of everyone...and having a bit of fun along the way. Lastly, and by no means least, because we're a small agency, everyone gets the chance to make a big impact. Overview of the role As a sales/account management apprentice you will work at the heart of the agency supporting the account team with administration support whilst also having the opportunity to work on new business tenders alongside the relevant teams. You will work towards the Sales Executive Level 4 apprenticeship standard . Account management Supporting the account teams to ensure PO's, sales invoices, time sheets are raised in a timely manner Setting up meetings, organising calls, taking meeting notes, creating contact reports and exploring venues for shoot locations and client meetings Supporting the wider agency team, where there is a requirement from clients on other aspects such as checking in of products for photoshoots and management of Royal Mail booking contracts or other such specialist distributors for clients Maintaining and updating of spreadsheets for print orders, contributor payments, schedules, delivery information, advertisers for certain key clients You may attend client meetings from time to time (both virtually and face to face) alongside relevant account directors and editorial teams You may attend shoots for the client projects (working with the creative teams) and be responsible for ensuring all products arrive on time and are returned General Working with the commercial teams to ensure active campaign is up to date Working with the commercial teams to complete documentation required for tenders Assisting with creating presentations for pitches and existing clients Support all duties and tasks relating to invoicing and investigate and resolve invoice queries as and when they arise Oversee weekly time sheet system in conjunction with the finance team Carry out sales reconciliations ensuring invoicing accuracy and timely completion Booking travel, accommodation, couriers for all agency staff when required Setting up meetings, organising calls, organising lunches, taking meeting notes, creating contact reports Liaising with IT to ensure laptop equipment in place for casual workers and freelance staff when working in the office Working with the Head of Operations to ensure relevant supplier contracts and licences are put in place You will need to be self-motivated, enthusiastic, extremely well organised and able to think on your feet and problem solve. Note: This Apprenticeship assumes the candidate has some or little knowledge/ experience of the occupation, and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.
Chase and Holland Recruitment Ltd
Worksop, Nottinghamshire
Maintenance Supervisor - Worksop - £33,500 Chase and Holland are proud to be working with a highly successful global manufacturing business based in Worksop who are currently recruiting a Maintenance Supervisor to join their team. As Maintenance Supervisor, you will have the overall responsibility for leading the maintenance team to maintain and repair all equipment. Ensuring the safe and efficient operation of equipment within a planned maintenance scheme to meet customer requirements and drive performance to achieve or exceed financial plans and strategic goals. Maintenance Supervisor Responsibilities: Allocating and prioritising of the workloads of the team Motivating the team members in order to meet the needs of the departments customers Resolving any day-to-day issues that may occur Involvement in Lean/Cost out and TPM events Administrative duties, including the updating of the Time & Attendance system Conducting performance reviews with the team members and return to work interviews Be able to deputise in the absence of the department Team Leader to ensure all necessary steps are taken to meet production requirements Ensure the department adheres to company health and safety policies and procedures including managing contractors Hours of work: 39 hours per week on a two-shift system working Days and Afters Days: 5:45am - 2:15pm (Mon) & 5:45am - 2pm (Tue - Fri) Afters: 1:30pm - 10:00pm (Mon-Thurs) & 1:45pm - 10:00pm (Fri) Key Requirements and Preferences: Broad knowledge relevant to mechanical manufacturing machinery processes ONC Mechanical or equivalent e.g. Mechanical/Maintenance Engineering Apprenticeship Excellent IT Skills Previous supervisory experience Competent in mechanical practices Working knowledge of hydraulics and pneumatics Experience of high-speed automatic assembly equipment. Injection Moulding and Power Press experience Contractor management/supervision Desirable - working knowledge of CMMS Desirable - electrical/PLC knowledge and experience In return you'll receive: 25 days annual leave + bank holidays Company pension scheme Flexible benefits (childcare vouchers, dental etc) Onsite canteen Free onsite parking Opportunities to develop with internal promotions Excellent working environment If you are interested in finding out about this exciting Maintenance Supervisor opportunity, click 'apply now'. Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.
Feb 24, 2022
Full time
Maintenance Supervisor - Worksop - £33,500 Chase and Holland are proud to be working with a highly successful global manufacturing business based in Worksop who are currently recruiting a Maintenance Supervisor to join their team. As Maintenance Supervisor, you will have the overall responsibility for leading the maintenance team to maintain and repair all equipment. Ensuring the safe and efficient operation of equipment within a planned maintenance scheme to meet customer requirements and drive performance to achieve or exceed financial plans and strategic goals. Maintenance Supervisor Responsibilities: Allocating and prioritising of the workloads of the team Motivating the team members in order to meet the needs of the departments customers Resolving any day-to-day issues that may occur Involvement in Lean/Cost out and TPM events Administrative duties, including the updating of the Time & Attendance system Conducting performance reviews with the team members and return to work interviews Be able to deputise in the absence of the department Team Leader to ensure all necessary steps are taken to meet production requirements Ensure the department adheres to company health and safety policies and procedures including managing contractors Hours of work: 39 hours per week on a two-shift system working Days and Afters Days: 5:45am - 2:15pm (Mon) & 5:45am - 2pm (Tue - Fri) Afters: 1:30pm - 10:00pm (Mon-Thurs) & 1:45pm - 10:00pm (Fri) Key Requirements and Preferences: Broad knowledge relevant to mechanical manufacturing machinery processes ONC Mechanical or equivalent e.g. Mechanical/Maintenance Engineering Apprenticeship Excellent IT Skills Previous supervisory experience Competent in mechanical practices Working knowledge of hydraulics and pneumatics Experience of high-speed automatic assembly equipment. Injection Moulding and Power Press experience Contractor management/supervision Desirable - working knowledge of CMMS Desirable - electrical/PLC knowledge and experience In return you'll receive: 25 days annual leave + bank holidays Company pension scheme Flexible benefits (childcare vouchers, dental etc) Onsite canteen Free onsite parking Opportunities to develop with internal promotions Excellent working environment If you are interested in finding out about this exciting Maintenance Supervisor opportunity, click 'apply now'. Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Job Purpose To provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper. In addition to studying for an apprenticeship certificate. This is predominantly an office based role. Role & Responsibilities Work within agreed standard ways of working and key performance indicators Providing a first-class concierge style front of house service Working as an agile team, providing holiday cover and deputising for other roles as needed Constantly seek to improve processes and find ways to work in a paperless environment Champion agile working, including within the administrative support function Provide support for the day to day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors Provide a point of contact for onsite IT issues and requests, liaising with the remote IT teams. Take ownership of asset management ensuring IT kit levels are maintained as appropriate. Deliver high quality Audio Visual and Meeting support, ensuring the Mazars meeting room equipment is maintained to high standards and is available to internal staff and external customers alike. Administration duties as directed by the business support hub leader/business support team leader Prepare, format and amend documents as required ensuring that documents are produced in compliance with the firm's house style, to include letters, reports, presentations and accounts, making full use of standard templates and Adobe Sign Scanning & distributing post Skills, Knowledge and Experience A team player Adaptability: ability to adapt to new circumstances and comfortable working with complexity and ambiguity Creative problem solver: logical and creative thinker, takes a methodological approach in understanding a problem Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required Strong attention to detail and time management skills A positive, proactive approach Takes a pragmatic approach to resolving situations, using own initiative where appropriate MS Office skills (specifically Word, Excel and PowerPoint) Friendly and approachable personality. Possess a confident, professional approach to tasks Demonstrates a high level of commitment and is able to work in a busy environment. Self-motivated with the ability to work under pressure when necessary to deliver to tight deadlines Must have a flexible attitude to working, and possess a willingness to work as part of a team Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Inclusion and Diversity At Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience. Agile working at Mazars Agile working means empowering you and trusting you. Empowering you to work where, when and how you choose. And trusting you to make the right choices for Mazars, your team and yourself to deliver the best outcome for the client. Within the administrative support function, there will understandably be a requirement for a presence within the office. This will need to be managed in order to ensure that an appropriate level of cover is maintained at all times to meet the needs of the firm, team and clients
Dec 03, 2021
Full time
Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools, technology, strategies and services in place to deliver exceptional client service and future-proof our growing business. Job Purpose To provide seamless, effective and proactive administrative support. To continually seek ways to make full use of technology to improve processes and efficiency. To promote agile ways of working and reduce reliance on paper. In addition to studying for an apprenticeship certificate. This is predominantly an office based role. Role & Responsibilities Work within agreed standard ways of working and key performance indicators Providing a first-class concierge style front of house service Working as an agile team, providing holiday cover and deputising for other roles as needed Constantly seek to improve processes and find ways to work in a paperless environment Champion agile working, including within the administrative support function Provide support for the day to day facilities operations, helping to maintain a welcoming, clean, secure and safe working environment for team members and visitors Provide a point of contact for onsite IT issues and requests, liaising with the remote IT teams. Take ownership of asset management ensuring IT kit levels are maintained as appropriate. Deliver high quality Audio Visual and Meeting support, ensuring the Mazars meeting room equipment is maintained to high standards and is available to internal staff and external customers alike. Administration duties as directed by the business support hub leader/business support team leader Prepare, format and amend documents as required ensuring that documents are produced in compliance with the firm's house style, to include letters, reports, presentations and accounts, making full use of standard templates and Adobe Sign Scanning & distributing post Skills, Knowledge and Experience A team player Adaptability: ability to adapt to new circumstances and comfortable working with complexity and ambiguity Creative problem solver: logical and creative thinker, takes a methodological approach in understanding a problem Excellent communication: demonstrates an effective style of communication and collaboration, both verbally and in writing Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required Strong attention to detail and time management skills A positive, proactive approach Takes a pragmatic approach to resolving situations, using own initiative where appropriate MS Office skills (specifically Word, Excel and PowerPoint) Friendly and approachable personality. Possess a confident, professional approach to tasks Demonstrates a high level of commitment and is able to work in a busy environment. Self-motivated with the ability to work under pressure when necessary to deliver to tight deadlines Must have a flexible attitude to working, and possess a willingness to work as part of a team Commitment to self-development & learning Affinity with our values; in particular, respect for individuals, diversity and integrity Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility Inclusion and Diversity At Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience. Agile working at Mazars Agile working means empowering you and trusting you. Empowering you to work where, when and how you choose. And trusting you to make the right choices for Mazars, your team and yourself to deliver the best outcome for the client. Within the administrative support function, there will understandably be a requirement for a presence within the office. This will need to be managed in order to ensure that an appropriate level of cover is maintained at all times to meet the needs of the firm, team and clients
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds
Sep 16, 2021
Full time
Our client, a professional and internationally renowned educator, require TWO experienced Programme Managers to sit within their Apprenticeships Operations team. The successful Programme Manager(s) will be an integral part of the Operations Apprenticeships team, an expert at managing the day to day organisation and delivery of the complex and high value apprenticeship programs to ensure they are delivered to a very high standard and with the professionalism this educational institution warrants. Main duties: * The Programme Manager will be the main point of contact for assigned faculty to ensure their courses are prepared in time to the standard required, supporting them in their teaching and being responsible for the success of the course * Work with the Programs Director and other Managers to support apprentices with going on/returning from leave of absence, progression management, academic probation, handling academic disciplinary issues and any requests with transition to or from the programs. * The Programme Manager will build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for Apprenticeships * Assist Apprenticeships Senior Leadership and Apprentice Support Team with orientation, graduation, recruitment events, and arrangements for any other events as appropriate * The Programme Manager will lead the Program Team (coordinators/managers) to ensure excellent administration of financial data, enrollment, assessment, marking & results dissemination, attendance, and course delivery * Manage the Program Team and share responsibilities in management of systems including Salesforce (Student Records, Finance, logistics/resources), Canvas (online learning management system), and Zoom/Teams (Live Sessions & webinars) to ensure successful delivery of programs * Use of Salesforce to monitor and report revenue, costs and remaining budget as required, suggest and implement ways to save costs and increase margin * The Programme Manager will create, follow and maintain clear program plans against which progress, risks and issues can be identified and reported * Manage academic communications for programs online, onsite and by email & other media. * Be an expert in programs regulations, so can advise and respond to queries and train others as needed e.g. for new staff Requirements: * Educated to degree level or relevant business qualification * Experience of Apprenticeships preferred. * Experience of further or higher education sector and academic administration preferred. * Experience with CRM and Learning Management Systems such as Salesforce and Canvas is desirable but not essential (full training will be given) * A confident user of Microsoft Office software, in particular Excel and PowerPoint * Highly analytical with excellent problem solving and project management capabilities Benefits include: * 25 days paid holiday each year (3 days typically held for Christmas period shutdown) * Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities) * Access to the company pension scheme and healthcare schemes * Pension scheme Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy. National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds