Onsite Account Manager Industrial Sector Recruitment A talented recruitment onsite account manager is needed to join a great team for a key site in the Edmonton area. This is a hands-on role in a team of 4 to ensure fulfilment, recruitment planning and safety. Sayjo Recruitment are acting as a rec to rec, on behalf of a specialist onsite services provider for this role. The role: Oversee the workforce, striving for fulfilment of staffing levels for circa 120 workers a week Supporting the workforce with performance and supervision including health and safety, work rates and moral Daily briefing meetings with client s management team and supervisors Fulfilment and performance review meetings Sourcing applicants alongside the team Liaising with management of site to ensure training, safety and compliance Forecasting and planning headcount and solutions Screening shortlisted candidates face to face and interviewing alongside the team Assessing and inductions of site, safety and compliance Manage basic HR such as disciplinaries through to manage rotas and holidays. Safety screening including alcohol testing Health and safety records Working as a team to fulfil shift management About you: You will have experience in recruitment onsite solutions ideally in industrial You will be great at communicating and people management Ideally you will be bilingual, Romanian speaking A resilient and calm person who can handle a challenge and positively lead others Highly efficient in compliance and data management for HR records, payroll and reports The details ; Offering a competitive salary of £28,665 per annum, plus £1000 per annum on call allowance, plus £750 per annum shift allowance, plus a long list of benefits, you will be offered excellent training, clear progression routes and 20 days holiday plus stats on top of the shift pattern leave. Working a 4 on 4 off pattern, 7am to 7pm, for 2 shifts then 10am-10pm for the other two. Other benefits include high street discounts, corporate charity days off, 24 hour support line, medical cash plan and so much more! Our client offers outstanding training and development, the empowerment to make a real positive impact. Keen to find out more? Send your CV to Louise at Sayjo Recruitment today. We are able to offer an immediate start for this role, so we may close the advert earlier than shown.
May 22, 2024
Full time
Onsite Account Manager Industrial Sector Recruitment A talented recruitment onsite account manager is needed to join a great team for a key site in the Edmonton area. This is a hands-on role in a team of 4 to ensure fulfilment, recruitment planning and safety. Sayjo Recruitment are acting as a rec to rec, on behalf of a specialist onsite services provider for this role. The role: Oversee the workforce, striving for fulfilment of staffing levels for circa 120 workers a week Supporting the workforce with performance and supervision including health and safety, work rates and moral Daily briefing meetings with client s management team and supervisors Fulfilment and performance review meetings Sourcing applicants alongside the team Liaising with management of site to ensure training, safety and compliance Forecasting and planning headcount and solutions Screening shortlisted candidates face to face and interviewing alongside the team Assessing and inductions of site, safety and compliance Manage basic HR such as disciplinaries through to manage rotas and holidays. Safety screening including alcohol testing Health and safety records Working as a team to fulfil shift management About you: You will have experience in recruitment onsite solutions ideally in industrial You will be great at communicating and people management Ideally you will be bilingual, Romanian speaking A resilient and calm person who can handle a challenge and positively lead others Highly efficient in compliance and data management for HR records, payroll and reports The details ; Offering a competitive salary of £28,665 per annum, plus £1000 per annum on call allowance, plus £750 per annum shift allowance, plus a long list of benefits, you will be offered excellent training, clear progression routes and 20 days holiday plus stats on top of the shift pattern leave. Working a 4 on 4 off pattern, 7am to 7pm, for 2 shifts then 10am-10pm for the other two. Other benefits include high street discounts, corporate charity days off, 24 hour support line, medical cash plan and so much more! Our client offers outstanding training and development, the empowerment to make a real positive impact. Keen to find out more? Send your CV to Louise at Sayjo Recruitment today. We are able to offer an immediate start for this role, so we may close the advert earlier than shown.
Your new company Located in Dalkeith, this public sector organisation is a reputable employer within the construction industry. With demand increasing, it is seeking to grow its administration team to support programming works across the site. Your new role As a key member of the team, you'll be trusted with the following responsibilities: Liaising with utility companies to organise repairs. Working with different trades and departments on important administrative tasks. Encourage positive working relationships amongst key stakeholders. Managing different spreadsheets and reporting information. What you'll need to succeed A successful candidate will have: Previous experience in a similar role. Confident navigating online systems. Self-starter who can apply their previous knowledge and expertise. Confident working with people. Previous experience working in construction or a trades background is desirable. What you'll get in return In return for your dedication and hard work, you'll be rewarded with: Competitive hourly rate. Early finish on Friday. Opportunity to work for a leading public sector employer. Ongoing contract (minimum of 6-months). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 22, 2024
Seasonal
Your new company Located in Dalkeith, this public sector organisation is a reputable employer within the construction industry. With demand increasing, it is seeking to grow its administration team to support programming works across the site. Your new role As a key member of the team, you'll be trusted with the following responsibilities: Liaising with utility companies to organise repairs. Working with different trades and departments on important administrative tasks. Encourage positive working relationships amongst key stakeholders. Managing different spreadsheets and reporting information. What you'll need to succeed A successful candidate will have: Previous experience in a similar role. Confident navigating online systems. Self-starter who can apply their previous knowledge and expertise. Confident working with people. Previous experience working in construction or a trades background is desirable. What you'll get in return In return for your dedication and hard work, you'll be rewarded with: Competitive hourly rate. Early finish on Friday. Opportunity to work for a leading public sector employer. Ongoing contract (minimum of 6-months). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Kitchen Sales Designer Huddersfield Salary: up to £30,000 + Benefits This role will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. With more than 100 years experience behind us, Magnet is one of the UK s biggest and best known kitchen brands and is part of the wider Nobia group. Just a kitchen, some might think. But at Nobia, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life! For this role the expected salary is £24,000- £30,000 per year. Please note this role requires a full UK driving license and access to a vehicle. What you ll be doing The Greater Picture: At Nobia, we re not just designing kitchens; we re building connections. This role is integral to our journey. As a Kitchen Sales Designer you will be inspiring our customers by working closely with them to create their dream kitchen and supporting them through the full journey, from start to finish. From the initial conversations in our showroom right through to home visits at Nobia, we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. You will be an integral part of the team, helping to drive sales, meet targets and collaborate on exciting projects. Your skillset for performance: At Nobia we focus on three core values: Care Inspire Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company. As a Kitchen Sales Designer we are looking for an individual with a strong design background who is sales orientated and always willing to go the extra mile. Also, to be successful in this role, you will ideally have the following attributes: Experience working in a similar, design sales-focused role Customer service and a personable manner Target and results driven Strong organisational and interpersonal skills Flexibility around working hours A full UK driving license and access to a vehicle In our recruitment process we ll decide whether there re enough similarities between your skills and aspirations and the skills and competences required for the role. We believe you will enjoy working here if you: Have a creative mindset and a willingness and desire to learn Feel motivated working in a dynamic, fast-paced environment Have an open-minded personality and enjoy thinking outside of the box We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience. What s in it for you? Why choose Nobia? We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that s vertical or horizontal, and where your voice is heard. You ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn t just better for you - it s better for life! Your journey at Nobia also comes with a range of brilliant benefits, like: A competitive salary and commission package £400 guaranteed bonus for the first six months Personal development plan, access to tools and platforms A generous discount on our kitchen products Attractive Pension Scheme Discounts with various retailers Access to Virtual GP Cycle to work Scheme Our story : The kitchen is a place for all aspects of life, all times of the day. As Europe s leading kitchen specialist, Nobia strives to lead the way for purposeful designed and sustainable kitchen solutions. We let our 100 years of expertise meet with new habits, trends and techniques. We design, manufacture and sell well-designed, functional and emotionally appealing kitchens that enable a sustainable lifestyle with reduced climate impact. We are a group of 16 strong local brands, produced in our 12 factories. Our community of 5,500 co-workers are driven by our core values Care Inspire Deliver. We foster an open, supportive and innovative work environment where we encourage each other to reach our full potential for personal and professional growth - across the group, from the Nordics to the UK, Austria and the Netherlands.
May 22, 2024
Full time
Kitchen Sales Designer Huddersfield Salary: up to £30,000 + Benefits This role will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. With more than 100 years experience behind us, Magnet is one of the UK s biggest and best known kitchen brands and is part of the wider Nobia group. Just a kitchen, some might think. But at Nobia, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life! For this role the expected salary is £24,000- £30,000 per year. Please note this role requires a full UK driving license and access to a vehicle. What you ll be doing The Greater Picture: At Nobia, we re not just designing kitchens; we re building connections. This role is integral to our journey. As a Kitchen Sales Designer you will be inspiring our customers by working closely with them to create their dream kitchen and supporting them through the full journey, from start to finish. From the initial conversations in our showroom right through to home visits at Nobia, we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. You will be an integral part of the team, helping to drive sales, meet targets and collaborate on exciting projects. Your skillset for performance: At Nobia we focus on three core values: Care Inspire Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company. As a Kitchen Sales Designer we are looking for an individual with a strong design background who is sales orientated and always willing to go the extra mile. Also, to be successful in this role, you will ideally have the following attributes: Experience working in a similar, design sales-focused role Customer service and a personable manner Target and results driven Strong organisational and interpersonal skills Flexibility around working hours A full UK driving license and access to a vehicle In our recruitment process we ll decide whether there re enough similarities between your skills and aspirations and the skills and competences required for the role. We believe you will enjoy working here if you: Have a creative mindset and a willingness and desire to learn Feel motivated working in a dynamic, fast-paced environment Have an open-minded personality and enjoy thinking outside of the box We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience. What s in it for you? Why choose Nobia? We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that s vertical or horizontal, and where your voice is heard. You ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn t just better for you - it s better for life! Your journey at Nobia also comes with a range of brilliant benefits, like: A competitive salary and commission package £400 guaranteed bonus for the first six months Personal development plan, access to tools and platforms A generous discount on our kitchen products Attractive Pension Scheme Discounts with various retailers Access to Virtual GP Cycle to work Scheme Our story : The kitchen is a place for all aspects of life, all times of the day. As Europe s leading kitchen specialist, Nobia strives to lead the way for purposeful designed and sustainable kitchen solutions. We let our 100 years of expertise meet with new habits, trends and techniques. We design, manufacture and sell well-designed, functional and emotionally appealing kitchens that enable a sustainable lifestyle with reduced climate impact. We are a group of 16 strong local brands, produced in our 12 factories. Our community of 5,500 co-workers are driven by our core values Care Inspire Deliver. We foster an open, supportive and innovative work environment where we encourage each other to reach our full potential for personal and professional growth - across the group, from the Nordics to the UK, Austria and the Netherlands.
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20 Umbrella circa £26 Essential requirements Must have a background in Lettings Must have a driving licence Must be immediately available or on a short notice period Excellent communicator
May 22, 2024
Seasonal
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20 Umbrella circa £26 Essential requirements Must have a background in Lettings Must have a driving licence Must be immediately available or on a short notice period Excellent communicator
Resource Management Specialist Details Salary - 12ph Working Hours are - Monday - Friday 08:30 - 17:00 Location - NN1, Northampton Duration - temp, on going Driving license required Role of a Resource Management Specialist Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Comply with all legal requirements in terms of compliance and vetting. Take responsibility for out of hours contact with clients on a rota basis, where applicable. Monitor workers performances daily and weekly Support with always maintaining an up-to-date availability list for the branch. Recruit and sustain a workforce by interview and selection of quality applicants. Always maintain a pool of quality candidates available. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Deliver excellent customer service. Matching of bookings to temps/perms by assisting in filling bookings Benefits of a Resource Management Specialist Part of a growing team Your birthday off Flexible start and finish times Flexible Bank Holidays Breakfast club Pension Scheme Financial coaching Industry leading training Career Pathway programme Learn a new language Internal teams dedicated to Diversity & Inclusively, Wellbeing, Corporate Social Requirements for a Resource Management Specialist Excellent communication skills Arithmetical competence Full driving license - required Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. Have responsibility for the out of hour's phone. If you are interested please apply online and we will get in contact with you! Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
May 22, 2024
Seasonal
Resource Management Specialist Details Salary - 12ph Working Hours are - Monday - Friday 08:30 - 17:00 Location - NN1, Northampton Duration - temp, on going Driving license required Role of a Resource Management Specialist Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Comply with all legal requirements in terms of compliance and vetting. Take responsibility for out of hours contact with clients on a rota basis, where applicable. Monitor workers performances daily and weekly Support with always maintaining an up-to-date availability list for the branch. Recruit and sustain a workforce by interview and selection of quality applicants. Always maintain a pool of quality candidates available. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Deliver excellent customer service. Matching of bookings to temps/perms by assisting in filling bookings Benefits of a Resource Management Specialist Part of a growing team Your birthday off Flexible start and finish times Flexible Bank Holidays Breakfast club Pension Scheme Financial coaching Industry leading training Career Pathway programme Learn a new language Internal teams dedicated to Diversity & Inclusively, Wellbeing, Corporate Social Requirements for a Resource Management Specialist Excellent communication skills Arithmetical competence Full driving license - required Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. Have responsibility for the out of hour's phone. If you are interested please apply online and we will get in contact with you! Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space? Do you want to have the opportunity to lead a team responsible for building best-in-class payments products? If so, we would love to hear from you! We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, and are looking to hire ambitious, and value-adding talent. The Head of Product, Payments is a new role within our Product leadership team and will play a critical role in shaping our Product function as we scale. About Us At Modulr our mission is to move money efficiently to power business productivity. We are building a new digital payments service to make money flow more efficiently through businesses and the economy. This is a new type of payments account that is built for businesses that need faster, easier and more reliable ways to move money. Our flexible platform and innovate approach allows our customers to utilise our payments account instead of a traditional bank account. Our accounts come with a sort code and account number, access to payment systems (eg Faster Payments and Visa) and everything our customers need from a payments account. They can instantly open as many accounts as they need, automate how they make and receive payments as well as the reconciliation processes these create. All in real time, 24/7 through their own systems utilising our API that integrates into any platform. Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by payments giants PayPal Ventures and FIS Ventures, as well as start-up and scale up specialists Blenheim Chalcot, General Atlantic, Frog and Highland Europe which enables us to leverage their resources and expertise to drive our growth initiatives. These partnerships provide us with the necessary provisions to propel our business to new heights. Modulr values Building the extraordinary and going that extra mile Owning the opportunity, be passionate and proud of the time you invest Move at pace, reach your goals faster with us supporting you each step of the way Achieve it together, working as a team and being Modulite The Role The Head of Product, Payments will be responsible for building and developing a high-performing team of Product Managers, with accountability for the development, delivery and performance of our payments products. Key responsibilities Work closely with the Chief Product Officer to define Modulr's product vision, strategy and roadmap, taking ownership of the delivery and ongoing success of the payments roadmap. Set OKRs for your products and lead your team to execute against those OKRs. Provide day-to-day guidance, coaching and development for your team to execute high-quality deliverables including but not limited to: Technical designs and specifications, that address business requirements. Epic and user story definition including clear acceptance criteria. Ensuring scalable ways of working with our engineering function to prioritise requirements and deliver at pace each sprint. Ensuring end-to-end delivery of products, ensuring all implications on teams across the business are understood and managed ahead of go-live. Ensuring internal documentation and functional product collateral is created and maintained. Accountable for the delivery of our payments roadmap: Actively develop and manage relationships with payments schemes and key suppliers, both at the operational and strategic level. Embed a data-driven mindset across your team to ensure our prioritisation decisions solve our customers' problems. Develop metrics for your products and assessing the ongoing, overall performance of all products against these metrics. Accountable for understanding the costs of our products and working with our market-facing product management team to input into pricing strategies. Responsible for regularly communicating updates on progress, ensuring any issues are pro-actively managed. Be an active member of the Product leadership team, embodying the Modulr values and promoting the Product team and its activities both across the business and externally. The Team The Product team is a core part of Modulr and works cross-functionally with all teams across the business. This role reports into the Chief Product Officer and will be a key role within the Product leadership team. You will lead a team of Product Owners / Managers. About you You will have a track-record of delivering results in a fast-moving business where complexity and ambiguity is the norm. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate A stellar track record in product management (including product design and technical product development) Experience within the payments industry is a key requirement. Skilled at developing and leading a high-performing team. Exceptional analytical skills and attention to detail. Outstanding communication and stakeholder management skills, with experience liaising with payments schemes. What can Modulr offer you You'll be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam and/or India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow. Our culture and values are putting you first and are about investing in your future. Share Options Incentive Scheme Company Bonus - the more successful we are together; the more company bonus we offer. Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs. Perkbox - enjoy freebies and discounts on many other products and services. 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones. Learning Opportunities - on joining Modulr you will embark on our 3-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we don't want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and Buddy allocation to allow you to grow and develop in Modulr. Modulr All hands - join your colleaguesfor our company wide events throughout the year. Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in WeWork in Edinburgh, ScaleSpace in London, and WeWork in Amsterdam. Bike to work scheme ModInclusion We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all. We want you to know that the things that make you, you - like your identity, age, ability, and background - are things that we will always celebrate and support with open arms. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone. By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing - but please note that this means we will no longer consider you for the role you have applied for. Please give a brief overview of your experience in Payments, highlighting when and for how long. We're looking for insight into experience with one or more of these payments schemes; BACS, CHAPS, Faster Payments, Swift and SEPA LinkedIn Profile Website Are you legally authorised to work in the country you're applying to? (If your answer no, please complete the next question.) If you require sponsorship, please specify the necessary work visa or permit that you would require to work in the country you're applying to. What is your availability to start a new position? If you are currently employed and have a notice period, could you please specify the length of your notice. What are your salary expectations for this position? At Modulr, we have ambitious goals and an exciting future ahead of us. As we continue to grow and 'Move at Pace', we're clear that collaborating in person enables us to 'Achieve it Together', far more than we can as individual contributors working separately. Our approach to hybrid working ensures we are together in the office 4 days or more a week. This ensures we have the opportunity to communicate in person and really get to know each other . click apply for full job details
May 22, 2024
Full time
Are you curious, excited by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space? Do you want to have the opportunity to lead a team responsible for building best-in-class payments products? If so, we would love to hear from you! We are looking to hire ambitious, and value-adding talent to join Modulr, the fastest growing payments business in the UK and Europe, and are looking to hire ambitious, and value-adding talent. The Head of Product, Payments is a new role within our Product leadership team and will play a critical role in shaping our Product function as we scale. About Us At Modulr our mission is to move money efficiently to power business productivity. We are building a new digital payments service to make money flow more efficiently through businesses and the economy. This is a new type of payments account that is built for businesses that need faster, easier and more reliable ways to move money. Our flexible platform and innovate approach allows our customers to utilise our payments account instead of a traditional bank account. Our accounts come with a sort code and account number, access to payment systems (eg Faster Payments and Visa) and everything our customers need from a payments account. They can instantly open as many accounts as they need, automate how they make and receive payments as well as the reconciliation processes these create. All in real time, 24/7 through their own systems utilising our API that integrates into any platform. Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by payments giants PayPal Ventures and FIS Ventures, as well as start-up and scale up specialists Blenheim Chalcot, General Atlantic, Frog and Highland Europe which enables us to leverage their resources and expertise to drive our growth initiatives. These partnerships provide us with the necessary provisions to propel our business to new heights. Modulr values Building the extraordinary and going that extra mile Owning the opportunity, be passionate and proud of the time you invest Move at pace, reach your goals faster with us supporting you each step of the way Achieve it together, working as a team and being Modulite The Role The Head of Product, Payments will be responsible for building and developing a high-performing team of Product Managers, with accountability for the development, delivery and performance of our payments products. Key responsibilities Work closely with the Chief Product Officer to define Modulr's product vision, strategy and roadmap, taking ownership of the delivery and ongoing success of the payments roadmap. Set OKRs for your products and lead your team to execute against those OKRs. Provide day-to-day guidance, coaching and development for your team to execute high-quality deliverables including but not limited to: Technical designs and specifications, that address business requirements. Epic and user story definition including clear acceptance criteria. Ensuring scalable ways of working with our engineering function to prioritise requirements and deliver at pace each sprint. Ensuring end-to-end delivery of products, ensuring all implications on teams across the business are understood and managed ahead of go-live. Ensuring internal documentation and functional product collateral is created and maintained. Accountable for the delivery of our payments roadmap: Actively develop and manage relationships with payments schemes and key suppliers, both at the operational and strategic level. Embed a data-driven mindset across your team to ensure our prioritisation decisions solve our customers' problems. Develop metrics for your products and assessing the ongoing, overall performance of all products against these metrics. Accountable for understanding the costs of our products and working with our market-facing product management team to input into pricing strategies. Responsible for regularly communicating updates on progress, ensuring any issues are pro-actively managed. Be an active member of the Product leadership team, embodying the Modulr values and promoting the Product team and its activities both across the business and externally. The Team The Product team is a core part of Modulr and works cross-functionally with all teams across the business. This role reports into the Chief Product Officer and will be a key role within the Product leadership team. You will lead a team of Product Owners / Managers. About you You will have a track-record of delivering results in a fast-moving business where complexity and ambiguity is the norm. Excellent stakeholder management experience is essential to being successful in this role. The Ideal Candidate A stellar track record in product management (including product design and technical product development) Experience within the payments industry is a key requirement. Skilled at developing and leading a high-performing team. Exceptional analytical skills and attention to detail. Outstanding communication and stakeholder management skills, with experience liaising with payments schemes. What can Modulr offer you You'll be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam and/or India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow. Our culture and values are putting you first and are about investing in your future. Share Options Incentive Scheme Company Bonus - the more successful we are together; the more company bonus we offer. Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs. Perkbox - enjoy freebies and discounts on many other products and services. 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones. Learning Opportunities - on joining Modulr you will embark on our 3-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But we don't want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and Buddy allocation to allow you to grow and develop in Modulr. Modulr All hands - join your colleaguesfor our company wide events throughout the year. Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in WeWork in Edinburgh, ScaleSpace in London, and WeWork in Amsterdam. Bike to work scheme ModInclusion We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all. We want you to know that the things that make you, you - like your identity, age, ability, and background - are things that we will always celebrate and support with open arms. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone. By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing - but please note that this means we will no longer consider you for the role you have applied for. Please give a brief overview of your experience in Payments, highlighting when and for how long. We're looking for insight into experience with one or more of these payments schemes; BACS, CHAPS, Faster Payments, Swift and SEPA LinkedIn Profile Website Are you legally authorised to work in the country you're applying to? (If your answer no, please complete the next question.) If you require sponsorship, please specify the necessary work visa or permit that you would require to work in the country you're applying to. What is your availability to start a new position? If you are currently employed and have a notice period, could you please specify the length of your notice. What are your salary expectations for this position? At Modulr, we have ambitious goals and an exciting future ahead of us. As we continue to grow and 'Move at Pace', we're clear that collaborating in person enables us to 'Achieve it Together', far more than we can as individual contributors working separately. Our approach to hybrid working ensures we are together in the office 4 days or more a week. This ensures we have the opportunity to communicate in person and really get to know each other . click apply for full job details
Kitchen Sales Designer Dunfermline Salary: up to £30,000 + Benefits This role will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. With more than 100 years experience behind us, Magnet is one of the UK s biggest and best known kitchen brands and is part of the wider Nobia group. Just a kitchen, some might think. But at Nobia, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life! For this role the expected salary is £24,000- £30,000 per year. Please note this role requires a full UK driving license and access to a vehicle. What you ll be doing The Greater Picture: At Nobia, we re not just designing kitchens; we re building connections. This role is integral to our journey. As a Kitchen Sales Designer you will be inspiring our customers by working closely with them to create their dream kitchen and supporting them through the full journey, from start to finish. From the initial conversations in our showroom right through to home visits at Nobia, we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. You will be an integral part of the team, helping to drive sales, meet targets and collaborate on exciting projects. Your skillset for performance: At Nobia we focus on three core values: Care Inspire Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company. As a Kitchen Sales Designer we are looking for an individual with a strong design background who is sales orientated and always willing to go the extra mile. Also, to be successful in this role, you will ideally have the following attributes: Experience working in a similar, design sales-focused role Customer service and a personable manner Target and results driven Strong organisational and interpersonal skills Flexibility around working hours A full UK driving license and access to a vehicle In our recruitment process we ll decide whether there re enough similarities between your skills and aspirations and the skills and competences required for the role. We believe you will enjoy working here if you: Have a creative mindset and a willingness and desire to learn Feel motivated working in a dynamic, fast-paced environment Have an open-minded personality and enjoy thinking outside of the box We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience. What s in it for you? Why choose Nobia? We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that s vertical or horizontal, and where your voice is heard. You ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn t just better for you - it s better for life! Your journey at Nobia also comes with a range of brilliant benefits, like: A competitive salary and commission package £400 guaranteed bonus for the first six months Personal development plan, access to tools and platforms A generous discount on our kitchen products Attractive Pension Scheme Discounts with various retailers Access to Virtual GP Cycle to work Scheme Our story : The kitchen is a place for all aspects of life, all times of the day. As Europe s leading kitchen specialist, Nobia strives to lead the way for purposeful designed and sustainable kitchen solutions. We let our 100 years of expertise meet with new habits, trends and techniques. We design, manufacture and sell well-designed, functional and emotionally appealing kitchens that enable a sustainable lifestyle with reduced climate impact. We are a group of 16 strong local brands, produced in our 12 factories. Our community of 5,500 co-workers are driven by our core values Care Inspire Deliver. We foster an open, supportive and innovative work environment where we encourage each other to reach our full potential for personal and professional growth - across the group, from the Nordics to the UK, Austria and the Netherlands.
May 22, 2024
Full time
Kitchen Sales Designer Dunfermline Salary: up to £30,000 + Benefits This role will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. With more than 100 years experience behind us, Magnet is one of the UK s biggest and best known kitchen brands and is part of the wider Nobia group. Just a kitchen, some might think. But at Nobia, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life! For this role the expected salary is £24,000- £30,000 per year. Please note this role requires a full UK driving license and access to a vehicle. What you ll be doing The Greater Picture: At Nobia, we re not just designing kitchens; we re building connections. This role is integral to our journey. As a Kitchen Sales Designer you will be inspiring our customers by working closely with them to create their dream kitchen and supporting them through the full journey, from start to finish. From the initial conversations in our showroom right through to home visits at Nobia, we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, motivated team. You will be an integral part of the team, helping to drive sales, meet targets and collaborate on exciting projects. Your skillset for performance: At Nobia we focus on three core values: Care Inspire Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company. As a Kitchen Sales Designer we are looking for an individual with a strong design background who is sales orientated and always willing to go the extra mile. Also, to be successful in this role, you will ideally have the following attributes: Experience working in a similar, design sales-focused role Customer service and a personable manner Target and results driven Strong organisational and interpersonal skills Flexibility around working hours A full UK driving license and access to a vehicle In our recruitment process we ll decide whether there re enough similarities between your skills and aspirations and the skills and competences required for the role. We believe you will enjoy working here if you: Have a creative mindset and a willingness and desire to learn Feel motivated working in a dynamic, fast-paced environment Have an open-minded personality and enjoy thinking outside of the box We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience. What s in it for you? Why choose Nobia? We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that s vertical or horizontal, and where your voice is heard. You ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn t just better for you - it s better for life! Your journey at Nobia also comes with a range of brilliant benefits, like: A competitive salary and commission package £400 guaranteed bonus for the first six months Personal development plan, access to tools and platforms A generous discount on our kitchen products Attractive Pension Scheme Discounts with various retailers Access to Virtual GP Cycle to work Scheme Our story : The kitchen is a place for all aspects of life, all times of the day. As Europe s leading kitchen specialist, Nobia strives to lead the way for purposeful designed and sustainable kitchen solutions. We let our 100 years of expertise meet with new habits, trends and techniques. We design, manufacture and sell well-designed, functional and emotionally appealing kitchens that enable a sustainable lifestyle with reduced climate impact. We are a group of 16 strong local brands, produced in our 12 factories. Our community of 5,500 co-workers are driven by our core values Care Inspire Deliver. We foster an open, supportive and innovative work environment where we encourage each other to reach our full potential for personal and professional growth - across the group, from the Nordics to the UK, Austria and the Netherlands.
Your new company We are working with a dynamic Local Authority team in Poole that is committed to providing excellent service to the community. They are a dedicated team working within a Multi-Agency Safeguarding Hub (MASH), ensuring the safety and well-being of their community members. Your new role As an Administrative Assistant, you will play a crucial role in the MASH team. Your responsibilities will include arranging highly sensitive meetings, taking minutes, and handling sensitive information with the utmost confidentiality. You will be the backbone of our team, ensuring smooth operations and effective communication. What you'll need to succeed To excel in this role, you will need strong interpersonal skills, demonstrating resilience and reliability in all your tasks. Your highly developed organisational skills will be essential in managing various administrative tasks, including arranging sensitive meetings and taking detailed minutes. Attention to detail and accuracy are paramount, especially when dealing with sensitive information. You must maintain a high level of confidentiality at all times. What you'll get in return 14.11 per hour, including holiday pay Temporary assignment until the end of August with possible extension Full- or part-time opportunity The opportunity to make a real difference in your community A supportive and collaborative work environment Professional development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 22, 2024
Seasonal
Your new company We are working with a dynamic Local Authority team in Poole that is committed to providing excellent service to the community. They are a dedicated team working within a Multi-Agency Safeguarding Hub (MASH), ensuring the safety and well-being of their community members. Your new role As an Administrative Assistant, you will play a crucial role in the MASH team. Your responsibilities will include arranging highly sensitive meetings, taking minutes, and handling sensitive information with the utmost confidentiality. You will be the backbone of our team, ensuring smooth operations and effective communication. What you'll need to succeed To excel in this role, you will need strong interpersonal skills, demonstrating resilience and reliability in all your tasks. Your highly developed organisational skills will be essential in managing various administrative tasks, including arranging sensitive meetings and taking detailed minutes. Attention to detail and accuracy are paramount, especially when dealing with sensitive information. You must maintain a high level of confidentiality at all times. What you'll get in return 14.11 per hour, including holiday pay Temporary assignment until the end of August with possible extension Full- or part-time opportunity The opportunity to make a real difference in your community A supportive and collaborative work environment Professional development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client, a global leader in Business Intelligence solutions, seeks a skilled BI Application Support Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting: Resolve hardware and software issues across diverse platforms, including Windows and Linux. Project Management: Oversee end-to-end Business Intelligence and reporting projects for clients, covering design, planning, building, testing, documentation, and deployment. Training: Conduct training sessions for customers, creating user-friendly materials and quick reference guides. Pre-Sales Support: Collaborate with sales representatives, providing technical demonstrations to potential clients. Promotion and Networking: Attend industry events to showcase their products and services, supporting sales functions. Experience Required: Technical Proficiency: Strong knowledge of Windows and Linux systems. Database Skills: Familiarity with relational databases, data dictionaries, and concepts like tables and indexes/keys. BI Experience: Exposure to Power BI or other BI tools (eg, Business Objects, Cognos, Crystal, QlikView). Programming Knowledge: Ability to create reports using programming languages. Educated to degree level Our client does not offer VISA sponsorship. If you're passionate about BI, enjoy problem-solving, and thrive in a collaborative environment, we encourage you to apply This is a permanent role offering a salary depending on experience of between £45,000 - £55,000 + Benefits If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 21, 2024
Full time
Our client, a global leader in Business Intelligence solutions, seeks a skilled BI Application Support Specialist to join their dynamic team. This permanent position requires the candidate to be based at their offices in Hertfordshire, with a minimum of 3 days per week on-site. Key Responsibilities: Troubleshooting: Resolve hardware and software issues across diverse platforms, including Windows and Linux. Project Management: Oversee end-to-end Business Intelligence and reporting projects for clients, covering design, planning, building, testing, documentation, and deployment. Training: Conduct training sessions for customers, creating user-friendly materials and quick reference guides. Pre-Sales Support: Collaborate with sales representatives, providing technical demonstrations to potential clients. Promotion and Networking: Attend industry events to showcase their products and services, supporting sales functions. Experience Required: Technical Proficiency: Strong knowledge of Windows and Linux systems. Database Skills: Familiarity with relational databases, data dictionaries, and concepts like tables and indexes/keys. BI Experience: Exposure to Power BI or other BI tools (eg, Business Objects, Cognos, Crystal, QlikView). Programming Knowledge: Ability to create reports using programming languages. Educated to degree level Our client does not offer VISA sponsorship. If you're passionate about BI, enjoy problem-solving, and thrive in a collaborative environment, we encourage you to apply This is a permanent role offering a salary depending on experience of between £45,000 - £55,000 + Benefits If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Sue Ross Recruitment are working with a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for an experienced customer service specialist to join their team. This is a full, time hybrid role. Candidate must speak a second European language fluently ideally French, however any other European languages will be considered. You will be responsible for providing first class customer service, supporting internal and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Key duties: Placing customers sales orders in a timely fashion and before order cut-off. Receiving and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization s products and/or services, enters and adjusts orders, and resolves questions and complaints within span of control. Handling all levels of complexity in orders (including export paperwork and certifications). Contributing actively alongside Senior CS Specialists, as a Subject Matter Expert in Projects such as SalesForce, New Product introductions, Export, Client on-boarding, Warehouse setups, IT enhancements, etc. Responding to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant. Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management. Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns. Building customer relationships and serving as a liaison between sales personnel and customers to clarify orders, provide technical guidance (where appropriate), and facilitate recurring or new orders. Required Skills and Experience: 2-3 years of progressive customer service experience. Providing customer service. Resolving customer problems and concerns. Developing correspondence and communications. Applying department policies and procedures to difficult situations. PC skills; ERP (SAGE and/or SAP and/or Oracle 11i and12, Analytics), Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required. Communicating with co-workers to provide and receive direction. Experience of producing export documentation and knowledge of the export process and incoterms Fluent English with fluency in a second European language Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
May 21, 2024
Full time
Sue Ross Recruitment are working with a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for an experienced customer service specialist to join their team. This is a full, time hybrid role. Candidate must speak a second European language fluently ideally French, however any other European languages will be considered. You will be responsible for providing first class customer service, supporting internal and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Key duties: Placing customers sales orders in a timely fashion and before order cut-off. Receiving and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization s products and/or services, enters and adjusts orders, and resolves questions and complaints within span of control. Handling all levels of complexity in orders (including export paperwork and certifications). Contributing actively alongside Senior CS Specialists, as a Subject Matter Expert in Projects such as SalesForce, New Product introductions, Export, Client on-boarding, Warehouse setups, IT enhancements, etc. Responding to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant. Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management. Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns. Building customer relationships and serving as a liaison between sales personnel and customers to clarify orders, provide technical guidance (where appropriate), and facilitate recurring or new orders. Required Skills and Experience: 2-3 years of progressive customer service experience. Providing customer service. Resolving customer problems and concerns. Developing correspondence and communications. Applying department policies and procedures to difficult situations. PC skills; ERP (SAGE and/or SAP and/or Oracle 11i and12, Analytics), Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required. Communicating with co-workers to provide and receive direction. Experience of producing export documentation and knowledge of the export process and incoterms Fluent English with fluency in a second European language Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation that provides digital services across the health care sector. The Opportunity: This Organisation is looking to appoint a Head of Recruitment and Resourcing for a 12 month fixed-term contract covering maternity leave, offering hybrid working. This is a senior strategic role, with 3 direct reports and you will lead on the attraction and recruitment of talent. Main Duties: You will have overall responsibility for substantive and temporary resourcing for all staff groups to ensure we have the workforce needed to deliver excellent services and meet the organisation's objectives. You will lead a team looking after all the Recruitment and work closely with a range of senior stakeholders, both internally and externally, to ensure employees receive an efficient and effective employment experience. You will support the Head of People & OD and the Senior P&OD Business Partner in delivering a modern, people focused function that is responsive whilst ensuring that legal and statutory requirements are met and that resources are used effectively. You will support plans to align resourcing capacity to strategic objectives, implementing best people practice, and ensuring that the organisation is able to attract, retain and develop high performing staff that share their values and strategic direction. Key Responsibilities: Lead the Recruitment Team to enable the organisation to have the right people at the right time in the right place at the right cost. Work with recruiting managers within the Directorates and programmes, to ensure they are attracting the best talent through various recruiting methods, using new and innovative ideas. Ensure effective performance measures are in place and the performance of the team is consistently of a high standard. Identify and promptly addresses risks / deviations / slippage from agreed plans. Including regular reporting of KPIs to ensure compliance. Develop and lead resourcing strategy and implement, with an aim to reducing the reliance on contractors in line with longer term goals and objectives. Ensure appropriate use of recruitment systems to ensure that the organisation utilises it's workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range of audiences. Management: Work closely with direct reports (2 Recruitment Officers and a Recruitment Administrator) to co-ordinate the workload for all the Recruitment & Teams re-prioritising plans to respond to external factors and priorities. Provide effective leadership and management, clear objectives, support and development to your direct reports. Complete and implement appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using Excel, SharePoint and Dashboards Experience of advising managers on resourcing issues up to Executive Director level and the development of policies and procedures. Significant experience of working with a range of computer systems supporting employment services. Proven experience in managing a team and changing practices to improve customer experience. Experience of legislation and policy in regard to the use of temporary workers, Bank and Agency Benefits: 28 days annual leave + public holidays Great work life balance with flexible working and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: (phone number removed) Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
May 21, 2024
Contractor
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation that provides digital services across the health care sector. The Opportunity: This Organisation is looking to appoint a Head of Recruitment and Resourcing for a 12 month fixed-term contract covering maternity leave, offering hybrid working. This is a senior strategic role, with 3 direct reports and you will lead on the attraction and recruitment of talent. Main Duties: You will have overall responsibility for substantive and temporary resourcing for all staff groups to ensure we have the workforce needed to deliver excellent services and meet the organisation's objectives. You will lead a team looking after all the Recruitment and work closely with a range of senior stakeholders, both internally and externally, to ensure employees receive an efficient and effective employment experience. You will support the Head of People & OD and the Senior P&OD Business Partner in delivering a modern, people focused function that is responsive whilst ensuring that legal and statutory requirements are met and that resources are used effectively. You will support plans to align resourcing capacity to strategic objectives, implementing best people practice, and ensuring that the organisation is able to attract, retain and develop high performing staff that share their values and strategic direction. Key Responsibilities: Lead the Recruitment Team to enable the organisation to have the right people at the right time in the right place at the right cost. Work with recruiting managers within the Directorates and programmes, to ensure they are attracting the best talent through various recruiting methods, using new and innovative ideas. Ensure effective performance measures are in place and the performance of the team is consistently of a high standard. Identify and promptly addresses risks / deviations / slippage from agreed plans. Including regular reporting of KPIs to ensure compliance. Develop and lead resourcing strategy and implement, with an aim to reducing the reliance on contractors in line with longer term goals and objectives. Ensure appropriate use of recruitment systems to ensure that the organisation utilises it's workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range of audiences. Management: Work closely with direct reports (2 Recruitment Officers and a Recruitment Administrator) to co-ordinate the workload for all the Recruitment & Teams re-prioritising plans to respond to external factors and priorities. Provide effective leadership and management, clear objectives, support and development to your direct reports. Complete and implement appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using Excel, SharePoint and Dashboards Experience of advising managers on resourcing issues up to Executive Director level and the development of policies and procedures. Significant experience of working with a range of computer systems supporting employment services. Proven experience in managing a team and changing practices to improve customer experience. Experience of legislation and policy in regard to the use of temporary workers, Bank and Agency Benefits: 28 days annual leave + public holidays Great work life balance with flexible working and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: (phone number removed) Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Red Snapper Recruitment Limited
Nottingham, Nottinghamshire
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Nottinghamshire for a Temporary Support Worker. This is a full time, temporary role and offers a pay rate of £10.42. Main Duties: Providing guidance and every day support to tenants, helping them navigate challenges and build essential life skills. Advocating for tenants, assisting them in accessing permanent accommodation, education, and employment training. Maintaining flexibility to work shifts over a 7-day rota, including occasional night shifts with applicable enhancements. Essential Requirements: DBS on the update service Previous experience working as a support worker and a strong understanding of the challenges some may face. Resilient and patient nature, capable of managing behaviours that challenge with a focus on positive outcomes. Ability to work and travel between our locations a driver with access to a car is essential! Why Join our client? Opportunity to make a meaningful impact on the lives of people in your community. Hands-on role with a supportive team environment. Competitive salary and enhancements for night working. If you're ready to take on this rewarding role and support the next generation, click apply and show us why you're the perfect fit! Please note that all successful candidates will undergo a short numerical and literacy test prior to the interview. If you would like to be considered for this position and have the relevant experience, then please email your CV to Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Housing is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 21, 2024
Seasonal
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Nottinghamshire for a Temporary Support Worker. This is a full time, temporary role and offers a pay rate of £10.42. Main Duties: Providing guidance and every day support to tenants, helping them navigate challenges and build essential life skills. Advocating for tenants, assisting them in accessing permanent accommodation, education, and employment training. Maintaining flexibility to work shifts over a 7-day rota, including occasional night shifts with applicable enhancements. Essential Requirements: DBS on the update service Previous experience working as a support worker and a strong understanding of the challenges some may face. Resilient and patient nature, capable of managing behaviours that challenge with a focus on positive outcomes. Ability to work and travel between our locations a driver with access to a car is essential! Why Join our client? Opportunity to make a meaningful impact on the lives of people in your community. Hands-on role with a supportive team environment. Competitive salary and enhancements for night working. If you're ready to take on this rewarding role and support the next generation, click apply and show us why you're the perfect fit! Please note that all successful candidates will undergo a short numerical and literacy test prior to the interview. If you would like to be considered for this position and have the relevant experience, then please email your CV to Alternatively, if this role is not for you but you do know somebody who would be interested please refer them to ourselves. We have a referral bonus scheme and will pay up in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Housing is member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Registered Manager Children's Residential Peterborough Social Care Cambridgeshire Full Time Your new company Working for a national organisation which is one of the largest providers of residential services and specialist education for children and young people in the UK. Your new role As Registered Manager, you will be responsible for a home with up to 4 children aged between 8 and 17 years old. Supporting and leaning a team of support workers with a deputy manager to achieve the best outcome for each child cared for. Child centred plans are developed around the use of PACE. The home is currently rated good and has aspirations to reach outstanding within 2 years. What you'll need to succeed Demonstrate a working understanding of PACE or be willing to undertake the training and research around this model of care. An eye for detail - understanding that absolute commitment to the Safeguarding of children in the service is the top priority at all times Innovation in leadership - providing outstanding care levels What you'll get in return Competitive Salary for the area and market The opportunity to work for an organisation which is committed to providing a best in class support framework to maximise your success Optical and dental care plans What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 21, 2024
Full time
Registered Manager Children's Residential Peterborough Social Care Cambridgeshire Full Time Your new company Working for a national organisation which is one of the largest providers of residential services and specialist education for children and young people in the UK. Your new role As Registered Manager, you will be responsible for a home with up to 4 children aged between 8 and 17 years old. Supporting and leaning a team of support workers with a deputy manager to achieve the best outcome for each child cared for. Child centred plans are developed around the use of PACE. The home is currently rated good and has aspirations to reach outstanding within 2 years. What you'll need to succeed Demonstrate a working understanding of PACE or be willing to undertake the training and research around this model of care. An eye for detail - understanding that absolute commitment to the Safeguarding of children in the service is the top priority at all times Innovation in leadership - providing outstanding care levels What you'll get in return Competitive Salary for the area and market The opportunity to work for an organisation which is committed to providing a best in class support framework to maximise your success Optical and dental care plans What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. The Opportunity: The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise. We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs. We are currently recruiting a Claims Adjuster who will be responsible for handling a variety of London Market Claims which may include; Professional Indemnity, Construction, International Property, International Casualty and Marine & Energy Your new role Delivering a world class service to customers Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. The majority of which will be supported by a loss adjuster and or solicitor instruction Pro-actively owning transition of existing cases into the department Managing ad-hoc claims reports for stakeholders as required Team player, ready to be part of a market-leading claims team Supporting projects which may be Operational Excellence, Analytics or Automation related About you Strong organisational skills Effective communication skills, written and verbal A strong and constructive team player Experience within Commercial Claims handling or Fee Earner desirable Experience handling PI/casualty claims Able to demonstrate a reasonable level of IT competency including Excel Excellent negotiating skills Curious, with a positive attitude and the ability to read and interpret complex documents Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
May 21, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. The Opportunity: The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise. We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs. We are currently recruiting a Claims Adjuster who will be responsible for handling a variety of London Market Claims which may include; Professional Indemnity, Construction, International Property, International Casualty and Marine & Energy Your new role Delivering a world class service to customers Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. The majority of which will be supported by a loss adjuster and or solicitor instruction Pro-actively owning transition of existing cases into the department Managing ad-hoc claims reports for stakeholders as required Team player, ready to be part of a market-leading claims team Supporting projects which may be Operational Excellence, Analytics or Automation related About you Strong organisational skills Effective communication skills, written and verbal A strong and constructive team player Experience within Commercial Claims handling or Fee Earner desirable Experience handling PI/casualty claims Able to demonstrate a reasonable level of IT competency including Excel Excellent negotiating skills Curious, with a positive attitude and the ability to read and interpret complex documents Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
Senior Support Worker - adults with learning disabilities - must drive Your new company I am recruiting for an experienced Senior Support Worker to join the team in a small, family-orientated residential home in Poole. Our client provides specialist support to adults with Learning Disabilities, Challenging Behaviours and Autism. The role is 42 hours per week on a rota basis and includes working weekends. Your new role As a Senior Support Worker, your job is to lead a team of support workers and ensure the smooth running of each shift. You will be required to record accurate information in care plans, assist with medication, organise rotas and provide a high standard of person-centred care, including assisting with personal care duties. You will also support with financial budget management and liaise with the management team. What you'll need to succeed You will already have experience working as a Senior Support Worker, ideally with a Level 3 Health & Social Care Certificate. You must be motivated, punctual, flexible, reliable and a strong team leader with leadership skills. You must have a strong understanding of the Autism Spectrum. A full UK licence and own transport is essential. This role would also suit someone who is looking for that next step in their career to progress into a senior role. What you'll get in return 42 hours per week on a rota£12.80per hourFree DBS CheckCareer progression opportunitiesRegular and ongoing training Working with a highly experienced team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 21, 2024
Full time
Senior Support Worker - adults with learning disabilities - must drive Your new company I am recruiting for an experienced Senior Support Worker to join the team in a small, family-orientated residential home in Poole. Our client provides specialist support to adults with Learning Disabilities, Challenging Behaviours and Autism. The role is 42 hours per week on a rota basis and includes working weekends. Your new role As a Senior Support Worker, your job is to lead a team of support workers and ensure the smooth running of each shift. You will be required to record accurate information in care plans, assist with medication, organise rotas and provide a high standard of person-centred care, including assisting with personal care duties. You will also support with financial budget management and liaise with the management team. What you'll need to succeed You will already have experience working as a Senior Support Worker, ideally with a Level 3 Health & Social Care Certificate. You must be motivated, punctual, flexible, reliable and a strong team leader with leadership skills. You must have a strong understanding of the Autism Spectrum. A full UK licence and own transport is essential. This role would also suit someone who is looking for that next step in their career to progress into a senior role. What you'll get in return 42 hours per week on a rota£12.80per hourFree DBS CheckCareer progression opportunitiesRegular and ongoing training Working with a highly experienced team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The opportunity The claim team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible to efficiently handle a dedicated case load of disease claims (employers and public liability) from cradle to grave up to a maximum of £250,0000 in claims value. Your new role Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately.? Enthusiastically seeking to establish liability and indemnity on all claims Delivering a world class service to customers Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible Producing ad-hoc claims reports for stakeholders as required Being part of a market-leading claims team with a focus on quality customer service? Take telephone calls and action letters Develop and maintain an in depth knowledge of legal & regulatory matters. About you Effective communication skills, written and verbal? Have broad experience of handling casualty claims either from an EL, PL background or complex motor personal injury background Developed investigation and negotiation skills Relationship management skills Ability to work on own initiative Effective workload organisation skills, with the ability to work under pressure, Comfortable with manipulating data and producing reports with ability to use MS Office applications, Word and Excel A team player Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
May 21, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The opportunity The claim team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible to efficiently handle a dedicated case load of disease claims (employers and public liability) from cradle to grave up to a maximum of £250,0000 in claims value. Your new role Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately.? Enthusiastically seeking to establish liability and indemnity on all claims Delivering a world class service to customers Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible Producing ad-hoc claims reports for stakeholders as required Being part of a market-leading claims team with a focus on quality customer service? Take telephone calls and action letters Develop and maintain an in depth knowledge of legal & regulatory matters. About you Effective communication skills, written and verbal? Have broad experience of handling casualty claims either from an EL, PL background or complex motor personal injury background Developed investigation and negotiation skills Relationship management skills Ability to work on own initiative Effective workload organisation skills, with the ability to work under pressure, Comfortable with manipulating data and producing reports with ability to use MS Office applications, Word and Excel A team player Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
Your new company Hays are the leading specialist recruitment business in the UK&I, and also worldwide. We believe in being partners - to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. With a team of over 12,000, working across 32 countries, we help millions of people achieve their own career goals while providing organisations of all sizes with workforce solutions that set them up for success. You can be a part of this. Your new role We are seeking an enthusiastic and energetic individual to work with a highly successful team in Norwich and provide sales support to Directors, Managers, Consultants, and PA across the region, and ensuring the office is run efficiently and effectively. Specifically, you will be responsible for: General Admin/Data Input Provide clerical and organisational support for your allocated teams/specialism(s) Updating daily spreadsheets for Directors, Managers and Consultants Providing ad-hoc sales/data reports as required Support the team with tracking of sales leads, customer service delivery and sales support for key customer accounts. Dealing with appropriate customer queries. Updating/formatting candidate CVs Filing / scanning / printing of documents Setting up client/temp packs for consultants Handling specialism queries and telephone calls Refreshing job ads and tracking jobs and candidate applications Assisting in preparing regular reports for specialisms Attend meetings when required to take actions Assist in co-ordinating client and candidate events for the region Assist in co-ordinating and supporting regional and central incentives and events Assist Specialisms in creating and formatting PowerPoint presentations Maintain fee trackers for Directors Email distribution list management for specialisms Office Management Maintenance and management of office and IT equipment Process travel requests Ordering office stationery, collateral and merchandise and monitoring and managing the use of this when required Other adhoc office management and admin duties as required This is a full-time role, working 37.5 hours per week between Monday and Friday. Exact working hours can be flexible for the right candidate What you'll need to succeed Demonstrate behaviour which supports the Hays values: Demonstrates behaviours supportive of the spirit of equality, diversity and inclusion Good interpersonal and influencing skills Ability to work under pressure and use initiative Ability to meet deadlines Good attention to detail and accuracy Proactive and takes a flexible approach to work Demonstrates a high level of professionalism Customer focused Team orientated Good systems skills and experience - good level of Microsoft Word, Excel and Outlook What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 21, 2024
Full time
Your new company Hays are the leading specialist recruitment business in the UK&I, and also worldwide. We believe in being partners - to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. With a team of over 12,000, working across 32 countries, we help millions of people achieve their own career goals while providing organisations of all sizes with workforce solutions that set them up for success. You can be a part of this. Your new role We are seeking an enthusiastic and energetic individual to work with a highly successful team in Norwich and provide sales support to Directors, Managers, Consultants, and PA across the region, and ensuring the office is run efficiently and effectively. Specifically, you will be responsible for: General Admin/Data Input Provide clerical and organisational support for your allocated teams/specialism(s) Updating daily spreadsheets for Directors, Managers and Consultants Providing ad-hoc sales/data reports as required Support the team with tracking of sales leads, customer service delivery and sales support for key customer accounts. Dealing with appropriate customer queries. Updating/formatting candidate CVs Filing / scanning / printing of documents Setting up client/temp packs for consultants Handling specialism queries and telephone calls Refreshing job ads and tracking jobs and candidate applications Assisting in preparing regular reports for specialisms Attend meetings when required to take actions Assist in co-ordinating client and candidate events for the region Assist in co-ordinating and supporting regional and central incentives and events Assist Specialisms in creating and formatting PowerPoint presentations Maintain fee trackers for Directors Email distribution list management for specialisms Office Management Maintenance and management of office and IT equipment Process travel requests Ordering office stationery, collateral and merchandise and monitoring and managing the use of this when required Other adhoc office management and admin duties as required This is a full-time role, working 37.5 hours per week between Monday and Friday. Exact working hours can be flexible for the right candidate What you'll need to succeed Demonstrate behaviour which supports the Hays values: Demonstrates behaviours supportive of the spirit of equality, diversity and inclusion Good interpersonal and influencing skills Ability to work under pressure and use initiative Ability to meet deadlines Good attention to detail and accuracy Proactive and takes a flexible approach to work Demonstrates a high level of professionalism Customer focused Team orientated Good systems skills and experience - good level of Microsoft Word, Excel and Outlook What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Account Manager (Recruitment) Manchester Permanent Hybrid £31,400 P/A Package including Benefits Smart Environmental Support Solutions are excited to be recruiting for an Account Manager to work with our clients, who are Waste Management specialists. As an Account Manager, you will play a pivotal role in our operations, working closely with our clients to ensure we are achieving and exceeding our required service levels in providing a full recruitment managed service to their businesses. This is a hybrid working role where you will be responsible for two key client sites, located in Wigan and Bradford, attending inductions, clients or candidate meetings at these sites as and when required. The Account Manager will also oversee additional remotely managed sites within the sector. We are seeking a highly organised individual who is not only driven but also passionate about nurturing and maintaining strong relationships with our clients with the desire to learn all aspects of their business to enable them to recruit, train and support the best workforce for our clients business . The Role You will support the smooth running of the facilities. Building and maintaining excellent relationships with the clients. Managing the onsite flexible workforce, including staff rota s, sickness, holiday and processing timesheets. Attend client meetings, upholding and maintaining outstanding service levels. Recruiting flexible workers and managing a pool of candidates to ensure the plants are fully staffed at all times. Carry out onsite inductions when required. Manage compliance and employee records. Ensure internal and external customer satisfaction and to uphold the Company s reputation for excellent service and compliance Who are Smart Environmental Support Solutions? We are a recruitment partner to the waste and recycling industry, we thrive on the introduction of talented, skilled, and dedicated people like yourself to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout. Smart Solutions has Social Value at its core and prioritises making a meaningful difference in people s lives while leveraging their skills, and abilities to support our mission. We stand with our clients and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference. Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all! Some of the Fantastic Benefits we offer: Base salary- £28,000 P/A On-Call Allowance- £1000 P/A Car Allowance- £2400 P/A Comprehensive Medical Cash Plan for your peace of mind including Health Screening, dental cover, optical, chiropractor and much more Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling. Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE! Access to a 24-hour EAP Advice line & CBT support. Celebrate success at our exclusive Company Award Events, held at surprise locations each year! Enjoy discounted gym memberships and more perks to keep you motivated and healthy. Life Assurance High Street Rewards, Vouchers and Cashback 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition Training & Development Plan & Accredited training courses Corporate Charity Days off- paid time to help your local charity Skills & Experience Required: Previous experience in a recruitment background is essential Working knowledge of Health & Safety at work Understanding of waste and recycling collection operations is an advantage Excellent level of English, both spoken and written is essential Excellent time management skills Flexible, adaptable approach is essential Smart Environmental Support Services- Part of the Smart Solutions Group- are Leading providers in the waste and recycling sector, providing specialist management recruitment services
May 21, 2024
Full time
Account Manager (Recruitment) Manchester Permanent Hybrid £31,400 P/A Package including Benefits Smart Environmental Support Solutions are excited to be recruiting for an Account Manager to work with our clients, who are Waste Management specialists. As an Account Manager, you will play a pivotal role in our operations, working closely with our clients to ensure we are achieving and exceeding our required service levels in providing a full recruitment managed service to their businesses. This is a hybrid working role where you will be responsible for two key client sites, located in Wigan and Bradford, attending inductions, clients or candidate meetings at these sites as and when required. The Account Manager will also oversee additional remotely managed sites within the sector. We are seeking a highly organised individual who is not only driven but also passionate about nurturing and maintaining strong relationships with our clients with the desire to learn all aspects of their business to enable them to recruit, train and support the best workforce for our clients business . The Role You will support the smooth running of the facilities. Building and maintaining excellent relationships with the clients. Managing the onsite flexible workforce, including staff rota s, sickness, holiday and processing timesheets. Attend client meetings, upholding and maintaining outstanding service levels. Recruiting flexible workers and managing a pool of candidates to ensure the plants are fully staffed at all times. Carry out onsite inductions when required. Manage compliance and employee records. Ensure internal and external customer satisfaction and to uphold the Company s reputation for excellent service and compliance Who are Smart Environmental Support Solutions? We are a recruitment partner to the waste and recycling industry, we thrive on the introduction of talented, skilled, and dedicated people like yourself to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout. Smart Solutions has Social Value at its core and prioritises making a meaningful difference in people s lives while leveraging their skills, and abilities to support our mission. We stand with our clients and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference. Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all! Some of the Fantastic Benefits we offer: Base salary- £28,000 P/A On-Call Allowance- £1000 P/A Car Allowance- £2400 P/A Comprehensive Medical Cash Plan for your peace of mind including Health Screening, dental cover, optical, chiropractor and much more Discounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling. Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE! Access to a 24-hour EAP Advice line & CBT support. Celebrate success at our exclusive Company Award Events, held at surprise locations each year! Enjoy discounted gym memberships and more perks to keep you motivated and healthy. Life Assurance High Street Rewards, Vouchers and Cashback 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition Training & Development Plan & Accredited training courses Corporate Charity Days off- paid time to help your local charity Skills & Experience Required: Previous experience in a recruitment background is essential Working knowledge of Health & Safety at work Understanding of waste and recycling collection operations is an advantage Excellent level of English, both spoken and written is essential Excellent time management skills Flexible, adaptable approach is essential Smart Environmental Support Services- Part of the Smart Solutions Group- are Leading providers in the waste and recycling sector, providing specialist management recruitment services
Job Advertisement: Social Worker for Children with Disabilities Team (Specialist Autism Team) - Barnet Council Great Opportunity to Join Barnet as a Social Worker Barnet Council is seeking dedicated and experienced Social Workers to join our Children with Disabilities Team, specifically within our Specialist Autism Team. This role offers low and manageable caseloads, supportive managers, and excellent opportunities for training and promotion within an elevated structure. Role Details: Hybrid Working Arrangements: Approximately 2 days minimum in the office, determined by the needs of families, team meetings, supervision, etc. Flexibility is negotiable with the line manager. Duty Week for Duty & Assessment Team Roles: Social Workers are required to be in the office all week every 4 weeks. Ofsted Rating: The council holds a 'Good' Ofsted rating. Facilities: Free parking and modern offices with good transport links (Colindale tube station is a 5-minute walk and local bus routes within walking distance). Support Services: In-house mental health service supporting Social Work teams with direct work. Salary Package: 39,951 - 44,019 p/a (basic salary) Plus a 20% Retention bonus added on top for all candidates Option to choose a lower-cost pension scheme with a supplement of up to 17% of the base salary Total compensation package equates to 54,732.87 - 60,306.05 Role Requirements: Experience: Minimum 2 years of experience in social work teams, including an ASYE year. Knowledge: In-depth knowledge and understanding of the legislative framework and policies in relation to safeguarding children. Skills: Excellent written and oral communication skills, particularly in writing assessments and plans for young people. Impact: Proven experience in demonstrating impact on families and achieving positive outcomes for children, influencing professional networks. Engagement: Innovative and positive engagement with children and families in their assessments and plans, with a passion for delivering high-quality services and interventions to vulnerable children in partnership with a wide range of agencies. Application Process: Shortlisted candidates are required to complete an online written assessment as part of the process. Up to 2 hours are allowed to complete this, although some may not need that long. This can be done from home on personal laptops. Benefits of Working for Barnet: Annual Leave: 31 days annual leave, plus public and bank holidays. Pension: Flexible Government pension options with contributions of over 26%. Working Environment: Flexible working arrangements based at our modern, purpose-built office, 5 minutes' walk from a tube station with free parking. Support: Proactive Practice and Learning Managers providing responsive and co-produced training sessions to meet emerging themes in practice. Integrated Services: Access to an integrated child and family clinical service with mental health professionals to support your work. Manageable Caseloads: Small teams ensuring manageable caseloads. Lifestyle Discounts: A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers, and more. Payroll Benefits: Broad range of payroll benefits including cycle to work, eye care vouchers, travel, and gym membership. Training: A range of training options tailored to social workers, including access to systemic training and practice educator training. Sponsorship: Offers sponsorship to people with 1 year of experience in the UK as a social worker. Join our team and make a significant difference in the lives of children with disabilities within Barnet. Contact Phil Puaca at Ackerman Pierce on (phone number removed) or
May 21, 2024
Full time
Job Advertisement: Social Worker for Children with Disabilities Team (Specialist Autism Team) - Barnet Council Great Opportunity to Join Barnet as a Social Worker Barnet Council is seeking dedicated and experienced Social Workers to join our Children with Disabilities Team, specifically within our Specialist Autism Team. This role offers low and manageable caseloads, supportive managers, and excellent opportunities for training and promotion within an elevated structure. Role Details: Hybrid Working Arrangements: Approximately 2 days minimum in the office, determined by the needs of families, team meetings, supervision, etc. Flexibility is negotiable with the line manager. Duty Week for Duty & Assessment Team Roles: Social Workers are required to be in the office all week every 4 weeks. Ofsted Rating: The council holds a 'Good' Ofsted rating. Facilities: Free parking and modern offices with good transport links (Colindale tube station is a 5-minute walk and local bus routes within walking distance). Support Services: In-house mental health service supporting Social Work teams with direct work. Salary Package: 39,951 - 44,019 p/a (basic salary) Plus a 20% Retention bonus added on top for all candidates Option to choose a lower-cost pension scheme with a supplement of up to 17% of the base salary Total compensation package equates to 54,732.87 - 60,306.05 Role Requirements: Experience: Minimum 2 years of experience in social work teams, including an ASYE year. Knowledge: In-depth knowledge and understanding of the legislative framework and policies in relation to safeguarding children. Skills: Excellent written and oral communication skills, particularly in writing assessments and plans for young people. Impact: Proven experience in demonstrating impact on families and achieving positive outcomes for children, influencing professional networks. Engagement: Innovative and positive engagement with children and families in their assessments and plans, with a passion for delivering high-quality services and interventions to vulnerable children in partnership with a wide range of agencies. Application Process: Shortlisted candidates are required to complete an online written assessment as part of the process. Up to 2 hours are allowed to complete this, although some may not need that long. This can be done from home on personal laptops. Benefits of Working for Barnet: Annual Leave: 31 days annual leave, plus public and bank holidays. Pension: Flexible Government pension options with contributions of over 26%. Working Environment: Flexible working arrangements based at our modern, purpose-built office, 5 minutes' walk from a tube station with free parking. Support: Proactive Practice and Learning Managers providing responsive and co-produced training sessions to meet emerging themes in practice. Integrated Services: Access to an integrated child and family clinical service with mental health professionals to support your work. Manageable Caseloads: Small teams ensuring manageable caseloads. Lifestyle Discounts: A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers, and more. Payroll Benefits: Broad range of payroll benefits including cycle to work, eye care vouchers, travel, and gym membership. Training: A range of training options tailored to social workers, including access to systemic training and practice educator training. Sponsorship: Offers sponsorship to people with 1 year of experience in the UK as a social worker. Join our team and make a significant difference in the lives of children with disabilities within Barnet. Contact Phil Puaca at Ackerman Pierce on (phone number removed) or
Location : Northamptonshire Contract Type: Permanent Job Type: Part Time, 32 hours per week Salary : 26,775 per annum FTE; 22,848 per annum Benefits : Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you skilled in supporting people with complex needs? A great opportunity has arisen for an experienced professional to join Pact as we start delivering a new community-based service supporting people with convictions to improve their personal wellbeing and strengthen family relationships. One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key. About you: As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over). You may also have experience in the following: Personal Wellbeing Support Worker, Family Wellbeing Facilitator, Resettlement and Wellbeing Advisor, Family Relationship Support Officer, Community Reintegration Specialist, Wellbeing Coordinator, Personal Resilience Mentor, Family Strengthening Advocate, Community Wellbeing Outreach Worker, Personal Development and Support Officer, etc. REF-(Apply online only)
May 21, 2024
Full time
Location : Northamptonshire Contract Type: Permanent Job Type: Part Time, 32 hours per week Salary : 26,775 per annum FTE; 22,848 per annum Benefits : Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance Are you skilled in supporting people with complex needs? A great opportunity has arisen for an experienced professional to join Pact as we start delivering a new community-based service supporting people with convictions to improve their personal wellbeing and strengthen family relationships. One-to-one support will be core to the service including building trust and undertaking activities and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key. About you: As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over). You may also have experience in the following: Personal Wellbeing Support Worker, Family Wellbeing Facilitator, Resettlement and Wellbeing Advisor, Family Relationship Support Officer, Community Reintegration Specialist, Wellbeing Coordinator, Personal Resilience Mentor, Family Strengthening Advocate, Community Wellbeing Outreach Worker, Personal Development and Support Officer, etc. REF-(Apply online only)