An exciting opportunity has become available for an experienced Facilities Coordinator to work alongside the Office and Facilities Manager at our client s science solutions company. A friendly, positive attitude and a willingness to contribute towards seamless business operations, is vital to the success of this role and for the greater good of the business. Facilities Coordinator Responsibilities This is a varied role, that involves interaction with employees, guests as well as other external business stakeholders such as contractors and suppliers. You will assist with the office facilities, reception and administrative tasks for other members of staff. The main responsibilities of the role include but are not limited to: Ensuring maintenance works are scheduled, checks are in place and works are logged correctly and updated on a continuous basis. General management of the office facilities alongside the Office & Facilities Manager. Overseeing the management of reception, answering calls, arranging couriers and sorting post. Arranging travel and event bookings for employees. Tracking and ordering office and kitchen consumables. Raising purchase orders and inputting office and facilities invoices, matching on Xero and keeping on top of payment dates to ensure timely payment to suppliers. Coordinating the training log process, scheduling training and refresher sessions where required for applicable employees. Performing HSE site inductions for all new employees, arranging HSE refresher sessions and completing weekly HSE walk arounds the office to identify health and safety risks. Office & Facilities Assistant Rewards As well as working for a great company, with growing success, you can benefit from: 28 days annual leave (plus bank holidays) Pension scheme Onsite parking The Company Our client provides manufacturers equipment within the science sector. Office & Facilities Assistant Experience Previous experience in supporting business activities with facilities and administrative tasks and responsibilities is essential to this role. PLEASE NOTE - applicants without previous facilities coordination or management experience will not be considered. You will be familiar with health and safety requirements and the importance of them in the workplace. You will also have demonstrable experience with raising purchase orders and invoice processing. Organised by nature, you will have a natural ability to multitask, prioritise and meet deadlines with a high level of accuracy. A problem-solver, you like to see things through from start to finish, taking ownership of issues whilst exercising a proactive and logical approach to resolution. You will have a collaborative approach to work and suggest ideas for improvement to help streamline business operations and execution. Excellent written and verbal communication skills. Proficient in the use of Microsoft applications such as Word, Excel, Outlook and Teams. Previous use of Finance packages such as Xero are not essential to the success of this role but are highly advantageous. Location OX11 & OX14 - There is parking on site. Please note, this role requires travel between offices, please only apply if you have a full, clean, UK driving licence and access to a car. This is a full-time role and the working hours are 37.5 per week. Due to the nature of the role, you will be required to work in the office, with the potential to work from home 1 day per week. How to Apply for this Office & Facilities Assistant role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) There will be a two-stage interview process. After an initial 30 minute video call via TEAMs with the panel, if successful, you will be invited to an in-person interview with the team. Successful candidates will be required to undergo pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Apr 29, 2024
Full time
An exciting opportunity has become available for an experienced Facilities Coordinator to work alongside the Office and Facilities Manager at our client s science solutions company. A friendly, positive attitude and a willingness to contribute towards seamless business operations, is vital to the success of this role and for the greater good of the business. Facilities Coordinator Responsibilities This is a varied role, that involves interaction with employees, guests as well as other external business stakeholders such as contractors and suppliers. You will assist with the office facilities, reception and administrative tasks for other members of staff. The main responsibilities of the role include but are not limited to: Ensuring maintenance works are scheduled, checks are in place and works are logged correctly and updated on a continuous basis. General management of the office facilities alongside the Office & Facilities Manager. Overseeing the management of reception, answering calls, arranging couriers and sorting post. Arranging travel and event bookings for employees. Tracking and ordering office and kitchen consumables. Raising purchase orders and inputting office and facilities invoices, matching on Xero and keeping on top of payment dates to ensure timely payment to suppliers. Coordinating the training log process, scheduling training and refresher sessions where required for applicable employees. Performing HSE site inductions for all new employees, arranging HSE refresher sessions and completing weekly HSE walk arounds the office to identify health and safety risks. Office & Facilities Assistant Rewards As well as working for a great company, with growing success, you can benefit from: 28 days annual leave (plus bank holidays) Pension scheme Onsite parking The Company Our client provides manufacturers equipment within the science sector. Office & Facilities Assistant Experience Previous experience in supporting business activities with facilities and administrative tasks and responsibilities is essential to this role. PLEASE NOTE - applicants without previous facilities coordination or management experience will not be considered. You will be familiar with health and safety requirements and the importance of them in the workplace. You will also have demonstrable experience with raising purchase orders and invoice processing. Organised by nature, you will have a natural ability to multitask, prioritise and meet deadlines with a high level of accuracy. A problem-solver, you like to see things through from start to finish, taking ownership of issues whilst exercising a proactive and logical approach to resolution. You will have a collaborative approach to work and suggest ideas for improvement to help streamline business operations and execution. Excellent written and verbal communication skills. Proficient in the use of Microsoft applications such as Word, Excel, Outlook and Teams. Previous use of Finance packages such as Xero are not essential to the success of this role but are highly advantageous. Location OX11 & OX14 - There is parking on site. Please note, this role requires travel between offices, please only apply if you have a full, clean, UK driving licence and access to a car. This is a full-time role and the working hours are 37.5 per week. Due to the nature of the role, you will be required to work in the office, with the potential to work from home 1 day per week. How to Apply for this Office & Facilities Assistant role Please apply online with an up-to-date CV. Should you have any questions about your application please get in touch with Recruitment Consultant, Jade Lawrence, (url removed) or (phone number removed) There will be a two-stage interview process. After an initial 30 minute video call via TEAMs with the panel, if successful, you will be invited to an in-person interview with the team. Successful candidates will be required to undergo pre-employment vetting checks and must have the right to work in the UK. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role As the Manager, Corporate Insurance & Risk Management (CIRM) you will have responsibility for the operational management and delivery of key supply chain and liability insurances and the co-ordination of applicable loss reporting and prevention programmes. This role reports to the Director, Corporate Insurance and Risk Management. Key responsibilities Understand Haleon's exposure: With support from the Director, act as the insurance lead in internal forums across Legal, EHS, HR, Logistics, Quality, Procurement and Finance that will develop understanding of Haleon's exposures across each function and guide how the insurance terms and conditions need to be constructed to ensure programmes remain aligned to business requirements. Oversight of data collection and verification: Oversee processes for the collection and review of all key exposure metrics. Output will be used to manage the annual renewal, develop the programme requirements and input into loss prevention strategies. Risk Management Information System: Implement the RMIS strategy for automation of manual tasks to ensure the RMIS is used to drive efficiencies and process improvement within the CIRM team. Deliver annual renewals: With guidance from the Director, develop a renewal/marketing strategy and define factors for a successful placement. The role will have responsibility for execution and co-ordination of the renewal to a successful conclusion. The role will complete an after-action review and make recommendations for technical and process improvements. Develop the principles and requirements for premium allocations. Oversee the premium allocation processes and review and sign-off the models and outputs. Captive and market engagement: Prepare the underwriting submissions in order to negotiate terms for Captive and market participation in the respective insurance programmes. This will include identification of policy wording changes required to improve the alignment of the programmes to Haleon's exposures. The role will also provide technical advice as required by the Captive manager and the business. Claims Management: Provide claims management expertise to advise and assist Haleon businesses on insurance claims. As appropriate, the role will develop a claims strategy and be responsible for the execution of the strategy with co-ordination across both internal and external stakeholders. The role will support the Director with more complex and material claims. Governance: In conjunction with the broker/ insurer, the role will ensure all programmes are fully compliant with legislative and Haleon policies and procedures. The role will also provide input into further governance enhancements for the consideration of the Director. Accountable for loss prevention strategies: The role will progress existing strategies and will have responsibility for driving the implementation through pro-active business stakeholder and vendor engagement. Governance and oversight of third-party suppliers and consultants: Ensure suppliers are delivering value-added services to Haleon by managing contract terms and monitoring performance via SLAs and KPIs on a regular basis and reporting escalations to the Director. Qualifications and skills Essential Qualified to Degree level and/or equivalent Professional insurance qualification Extensive experience in a similar corporate role or with an Insurer / Insurance Broker Technical knowledge across corporate insurance classes Financial and analytical proficiency Ability to build and maintain strong professional relationships, across different functions and different geographical regions Strong attention to detail Strong verbal and written communication skills Excellent time and project management Preferred Risk management / loss prevention experience Claims management experience Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
Apr 29, 2024
Full time
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. About the role As the Manager, Corporate Insurance & Risk Management (CIRM) you will have responsibility for the operational management and delivery of key supply chain and liability insurances and the co-ordination of applicable loss reporting and prevention programmes. This role reports to the Director, Corporate Insurance and Risk Management. Key responsibilities Understand Haleon's exposure: With support from the Director, act as the insurance lead in internal forums across Legal, EHS, HR, Logistics, Quality, Procurement and Finance that will develop understanding of Haleon's exposures across each function and guide how the insurance terms and conditions need to be constructed to ensure programmes remain aligned to business requirements. Oversight of data collection and verification: Oversee processes for the collection and review of all key exposure metrics. Output will be used to manage the annual renewal, develop the programme requirements and input into loss prevention strategies. Risk Management Information System: Implement the RMIS strategy for automation of manual tasks to ensure the RMIS is used to drive efficiencies and process improvement within the CIRM team. Deliver annual renewals: With guidance from the Director, develop a renewal/marketing strategy and define factors for a successful placement. The role will have responsibility for execution and co-ordination of the renewal to a successful conclusion. The role will complete an after-action review and make recommendations for technical and process improvements. Develop the principles and requirements for premium allocations. Oversee the premium allocation processes and review and sign-off the models and outputs. Captive and market engagement: Prepare the underwriting submissions in order to negotiate terms for Captive and market participation in the respective insurance programmes. This will include identification of policy wording changes required to improve the alignment of the programmes to Haleon's exposures. The role will also provide technical advice as required by the Captive manager and the business. Claims Management: Provide claims management expertise to advise and assist Haleon businesses on insurance claims. As appropriate, the role will develop a claims strategy and be responsible for the execution of the strategy with co-ordination across both internal and external stakeholders. The role will support the Director with more complex and material claims. Governance: In conjunction with the broker/ insurer, the role will ensure all programmes are fully compliant with legislative and Haleon policies and procedures. The role will also provide input into further governance enhancements for the consideration of the Director. Accountable for loss prevention strategies: The role will progress existing strategies and will have responsibility for driving the implementation through pro-active business stakeholder and vendor engagement. Governance and oversight of third-party suppliers and consultants: Ensure suppliers are delivering value-added services to Haleon by managing contract terms and monitoring performance via SLAs and KPIs on a regular basis and reporting escalations to the Director. Qualifications and skills Essential Qualified to Degree level and/or equivalent Professional insurance qualification Extensive experience in a similar corporate role or with an Insurer / Insurance Broker Technical knowledge across corporate insurance classes Financial and analytical proficiency Ability to build and maintain strong professional relationships, across different functions and different geographical regions Strong attention to detail Strong verbal and written communication skills Excellent time and project management Preferred Risk management / loss prevention experience Claims management experience Care to join us. Find out what life at Haleon is really like At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
Oracle HCM Manager (Big 4 Consultancy) 60,000 - 75,000 Permanent Manchester / London Key Responsibilities: Manage end to end delivery of large workstreams. Leading client facing meetings and workshops. Guide offshore teams to design, configure and test a process area to successful deployment for a client. Cultivating client relationships, expanding your network, and accumulating diverse experiences to effectively address client needs. What We're Looking For: Hands-on experience implementing at least one module of the Oracle HCM Cloud platform. Expertise in the Core HCM module. Background in Functional Consulting. Proven track record of managing end-to-end delivery of workstreams. Consultancy background with involvement in pre-sales and business development activities. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 29, 2024
Full time
Oracle HCM Manager (Big 4 Consultancy) 60,000 - 75,000 Permanent Manchester / London Key Responsibilities: Manage end to end delivery of large workstreams. Leading client facing meetings and workshops. Guide offshore teams to design, configure and test a process area to successful deployment for a client. Cultivating client relationships, expanding your network, and accumulating diverse experiences to effectively address client needs. What We're Looking For: Hands-on experience implementing at least one module of the Oracle HCM Cloud platform. Expertise in the Core HCM module. Background in Functional Consulting. Proven track record of managing end-to-end delivery of workstreams. Consultancy background with involvement in pre-sales and business development activities. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oracle HCM Manager (Big 4 Consultancy) 60,000 - 75,000 Permanent Manchester / London Key Responsibilities: Manage end to end delivery of large workstreams. Leading client facing meetings and workshops. Guide offshore teams to design, configure and test a process area to successful deployment for a client. Cultivating client relationships, expanding your network, and accumulating diverse experiences to effectively address client needs. What We're Looking For: Hands-on experience implementing at least one module of the Oracle HCM Cloud platform. Expertise in the Core HCM module. Background in Functional Consulting. Proven track record of managing end-to-end delivery of workstreams. Consultancy background with involvement in pre-sales and business development activities. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 29, 2024
Full time
Oracle HCM Manager (Big 4 Consultancy) 60,000 - 75,000 Permanent Manchester / London Key Responsibilities: Manage end to end delivery of large workstreams. Leading client facing meetings and workshops. Guide offshore teams to design, configure and test a process area to successful deployment for a client. Cultivating client relationships, expanding your network, and accumulating diverse experiences to effectively address client needs. What We're Looking For: Hands-on experience implementing at least one module of the Oracle HCM Cloud platform. Expertise in the Core HCM module. Background in Functional Consulting. Proven track record of managing end-to-end delivery of workstreams. Consultancy background with involvement in pre-sales and business development activities. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Post: Head of Finance Team: Finance Reports to: Director Line management of: Finance Manager, Finance Assistant Contract: Full time, permanent Location: Predominantly office-based, opportunity for flexible working Salary: £50,000 - 60,000 (dependent on experience) Holiday: 25 days per year plus bank holidays Pension: 6% employer and 2% employee The Photographers' Gallery The Photographers' Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery's programme and spaces - from exhibitions, talks, workshops and digital platforms to the galleries, shop and café - all explore the beauty, complexity and future of photography. Right outside the Gallery, the best of contemporary photography is shown for free, day and night, in Soho Photography Quarter. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; locals, tourists and passers-by; and an enthusiastic and committed staff team. Read more: The Finance The Finance team includes the Head of Finance, Finance Manager and Finance Assistant. The team deals with all aspects of financial management and statutory governance for The Photographers' Gallery Ltd (TPG) and The Photographers' Gallery Enterprise Ltd (TPGE) with a combined annual turnover of circa £4.5m. About this role The Head of Finance is a newly created post, following a period of review and refresh in Gallery operations. The role supports the Director to deliver the Gallery's strategic ambitions with accountability for ensuring effective, and value-led, delivery of all financial, human resources (HR), legal and governance related activity. Close collaboration with the new Head of Operations and Enterprise (to be recruited in autumn 2024) is essential to drive revenue generation and enhance the visitor experience, while also delivering effective IT systems and HR, with the support of external specialists. The Head of Finance reports to the Director and is a member of the Executive Management Team. The role is the Executive lead for the Finance and General Purposes Committee and actively collaborates with the Board of Trustees to ensure seamless communication and alignment across the Gallery's objectives. Main responsibilities: To oversee all areas of financial planning, budgeting and forecasting to ensure optimal use of resources and achievement of key strategic and financial objectives of the Gallery. To provide financial analysis to support strategic decision-making and mitigate risks. To collaborate with other departments in the Gallery to guide financial operations, evaluate investments, manage HR, and comply with legal and statutory regulation and compliance. To foster a culture of good financial practice to drive organisational success, through effective communication and leadership skills. To deliver an effective IT infrastructure, working with consultants as required, to ensure effective ways of working, support for visitors and an ability to deliver timely and accurate management information. Outline of key tasks Financial Management Lead strategic and business planning initiatives, including the annual budget programme, and assist in funding applications with input across the management teams. Be responsible for all business, financial and governance aspects of the Gallery, including tax and audit, risk management and legal, with the aid of external professional support where required. Act as Company Secretary for the Charity and its commercial businesses. Be a key liaison for external stakeholders, including Arts Council England, HMRC, banks, contractors and advisors. Support the Finance and other teams in developing budgets, forecasts, risks, and manage stakeholder presentation of these (including to Committees and the Board of Trustees) Oversee financial and contract information for HR-related activity, including pay, employment policies, recruitment and staff contracts. Work with external HR consultants to ensure compliance with employment laws and regulations, as well as to develop and implement effective HR policies and practices. Provide modelling and financial support and guidance for TPGE commercial activities overseen by the Head of Operations and Enterprise Support the Director in determining appropriate financial and company structures to deliver the Gallery's objectives. Manage the internal and external audit process. Work with the Head of Operations and Enterprise in maintaining IT systems and infrastructure, ensuring compliance with data protection regulations and cybersecurity best practices. Financial procedures, oversight, and reporting: Manage TPG's financial operations in line with charity accounting procedures and SORP regulations. Maintain a 3-5-year business plan aligned with the Gallery's objectives and values. Improve and utilise financial accounting software to make financial processes and reporting as simple and transparent as possible. Oversee payroll and ensure compliance, pensions, with VAT, PAYE, and other relevant statutory submissions. Oversee monthly reconciliation of Bank, control and balance sheet accounts. Submit quarterly VAT returns. Manage relationships with external stakeholders such as banks, HMRC, Charity Commission, auditors and tax advisors. Oversee ad hoc reporting, projects and collaboration with other departments. Operational oversight and management: Inspire and lead a small finance team, supporting continuous professional development. Collaborate closely with the Head of Operations and Enterprise (to be appointed Autumn 2024) and the broader leadership team, to oversee the operational management of Gallery staff and the building. Implement and enforce financial policies and procedures to optimise efficiency and effectiveness. Liaise with external vendors and service providers to maintain the Gallery's infrastructure and services. Additionally, team members are encouraged to support the Gallery's broader values and activity, by joining one or more voluntary working groups such as the Staff Forum; Equalities, Diversity & Inclusion taskforce; Environmental Working Group; by contributing to staff/team meetings; and through attending training sessions. Person specification (to include but not limited to): The successful candidate will possess proven and considerable experience in business, financial and team leadership, particularly within the creative or charity sectors. Ideal experience/skills: Professional accounting qualification (ACA/ACCA/CIMA or equivalent) with post-qualification experience of leading a diverse team. Experience in financial management within creative/charity sectors. Experience of operating in resource-constrained environments to deliver objectives creatively with an open and curious approach to change. Strong regulatory compliance skills and experience of managing relationships with statutory bodies. Ability to contribute to strategic planning and align financial objectives with organisational goals. Leadership experience, including managing senior staff and fostering team growth. Excellent communication skills for presenting financial information effectively. Experience managing the transition of digitising finance systems in a similar organisation, including implementing new digital ways of working and potentially changing software providers Proven experience in operational management Knowledge of creative sector tax relief and company secretary duties Commitment to Equality, Diversity and Inclusion Familiarity with Access Dimensions, Sage, or similar accounting software and CRM tools Enthusiasm for, or interest in, photography and/or the visual arts Whilst the above person specification offers a useful guide to the experience level expected, we encourage applications from anyone who feels they could bring alternative, equally beneficial skills, experience and perspective to the role. The Photographers' Gallery is committed to equal opportunities and we encourage applications from all persons without discrimination. We particularly welcome applications from people currently under-represented in the arts sector, particularly disabled people, and those from Black, Asian and minority ethnic backgrounds. Any materials provided by you as an applicant will be treated as your Intellectual Property. The Photographers' Gallery will only save such materials as part of recruitment and selection process. To apply please download an application pack from and an Equal Opportunities form. Please note we cannot accept CV-only applications - you must complete the application pack to apply for this role. Please email completed applications to with subject header: Head of Finance Deadline for applications: Monday 13 May 24, midday Interviews scheduled from: Week beginning 20th May 2024
Apr 29, 2024
Full time
Post: Head of Finance Team: Finance Reports to: Director Line management of: Finance Manager, Finance Assistant Contract: Full time, permanent Location: Predominantly office-based, opportunity for flexible working Salary: £50,000 - 60,000 (dependent on experience) Holiday: 25 days per year plus bank holidays Pension: 6% employer and 2% employee The Photographers' Gallery The Photographers' Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery's programme and spaces - from exhibitions, talks, workshops and digital platforms to the galleries, shop and café - all explore the beauty, complexity and future of photography. Right outside the Gallery, the best of contemporary photography is shown for free, day and night, in Soho Photography Quarter. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; locals, tourists and passers-by; and an enthusiastic and committed staff team. Read more: The Finance The Finance team includes the Head of Finance, Finance Manager and Finance Assistant. The team deals with all aspects of financial management and statutory governance for The Photographers' Gallery Ltd (TPG) and The Photographers' Gallery Enterprise Ltd (TPGE) with a combined annual turnover of circa £4.5m. About this role The Head of Finance is a newly created post, following a period of review and refresh in Gallery operations. The role supports the Director to deliver the Gallery's strategic ambitions with accountability for ensuring effective, and value-led, delivery of all financial, human resources (HR), legal and governance related activity. Close collaboration with the new Head of Operations and Enterprise (to be recruited in autumn 2024) is essential to drive revenue generation and enhance the visitor experience, while also delivering effective IT systems and HR, with the support of external specialists. The Head of Finance reports to the Director and is a member of the Executive Management Team. The role is the Executive lead for the Finance and General Purposes Committee and actively collaborates with the Board of Trustees to ensure seamless communication and alignment across the Gallery's objectives. Main responsibilities: To oversee all areas of financial planning, budgeting and forecasting to ensure optimal use of resources and achievement of key strategic and financial objectives of the Gallery. To provide financial analysis to support strategic decision-making and mitigate risks. To collaborate with other departments in the Gallery to guide financial operations, evaluate investments, manage HR, and comply with legal and statutory regulation and compliance. To foster a culture of good financial practice to drive organisational success, through effective communication and leadership skills. To deliver an effective IT infrastructure, working with consultants as required, to ensure effective ways of working, support for visitors and an ability to deliver timely and accurate management information. Outline of key tasks Financial Management Lead strategic and business planning initiatives, including the annual budget programme, and assist in funding applications with input across the management teams. Be responsible for all business, financial and governance aspects of the Gallery, including tax and audit, risk management and legal, with the aid of external professional support where required. Act as Company Secretary for the Charity and its commercial businesses. Be a key liaison for external stakeholders, including Arts Council England, HMRC, banks, contractors and advisors. Support the Finance and other teams in developing budgets, forecasts, risks, and manage stakeholder presentation of these (including to Committees and the Board of Trustees) Oversee financial and contract information for HR-related activity, including pay, employment policies, recruitment and staff contracts. Work with external HR consultants to ensure compliance with employment laws and regulations, as well as to develop and implement effective HR policies and practices. Provide modelling and financial support and guidance for TPGE commercial activities overseen by the Head of Operations and Enterprise Support the Director in determining appropriate financial and company structures to deliver the Gallery's objectives. Manage the internal and external audit process. Work with the Head of Operations and Enterprise in maintaining IT systems and infrastructure, ensuring compliance with data protection regulations and cybersecurity best practices. Financial procedures, oversight, and reporting: Manage TPG's financial operations in line with charity accounting procedures and SORP regulations. Maintain a 3-5-year business plan aligned with the Gallery's objectives and values. Improve and utilise financial accounting software to make financial processes and reporting as simple and transparent as possible. Oversee payroll and ensure compliance, pensions, with VAT, PAYE, and other relevant statutory submissions. Oversee monthly reconciliation of Bank, control and balance sheet accounts. Submit quarterly VAT returns. Manage relationships with external stakeholders such as banks, HMRC, Charity Commission, auditors and tax advisors. Oversee ad hoc reporting, projects and collaboration with other departments. Operational oversight and management: Inspire and lead a small finance team, supporting continuous professional development. Collaborate closely with the Head of Operations and Enterprise (to be appointed Autumn 2024) and the broader leadership team, to oversee the operational management of Gallery staff and the building. Implement and enforce financial policies and procedures to optimise efficiency and effectiveness. Liaise with external vendors and service providers to maintain the Gallery's infrastructure and services. Additionally, team members are encouraged to support the Gallery's broader values and activity, by joining one or more voluntary working groups such as the Staff Forum; Equalities, Diversity & Inclusion taskforce; Environmental Working Group; by contributing to staff/team meetings; and through attending training sessions. Person specification (to include but not limited to): The successful candidate will possess proven and considerable experience in business, financial and team leadership, particularly within the creative or charity sectors. Ideal experience/skills: Professional accounting qualification (ACA/ACCA/CIMA or equivalent) with post-qualification experience of leading a diverse team. Experience in financial management within creative/charity sectors. Experience of operating in resource-constrained environments to deliver objectives creatively with an open and curious approach to change. Strong regulatory compliance skills and experience of managing relationships with statutory bodies. Ability to contribute to strategic planning and align financial objectives with organisational goals. Leadership experience, including managing senior staff and fostering team growth. Excellent communication skills for presenting financial information effectively. Experience managing the transition of digitising finance systems in a similar organisation, including implementing new digital ways of working and potentially changing software providers Proven experience in operational management Knowledge of creative sector tax relief and company secretary duties Commitment to Equality, Diversity and Inclusion Familiarity with Access Dimensions, Sage, or similar accounting software and CRM tools Enthusiasm for, or interest in, photography and/or the visual arts Whilst the above person specification offers a useful guide to the experience level expected, we encourage applications from anyone who feels they could bring alternative, equally beneficial skills, experience and perspective to the role. The Photographers' Gallery is committed to equal opportunities and we encourage applications from all persons without discrimination. We particularly welcome applications from people currently under-represented in the arts sector, particularly disabled people, and those from Black, Asian and minority ethnic backgrounds. Any materials provided by you as an applicant will be treated as your Intellectual Property. The Photographers' Gallery will only save such materials as part of recruitment and selection process. To apply please download an application pack from and an Equal Opportunities form. Please note we cannot accept CV-only applications - you must complete the application pack to apply for this role. Please email completed applications to with subject header: Head of Finance Deadline for applications: Monday 13 May 24, midday Interviews scheduled from: Week beginning 20th May 2024
Administrator My client requires an enthusiastic and experienced full-time administrator to join them on a permanent basis for their highly reputable company based in the south of Hereford. Contract type: Permanent Office based Salary: £22,308 Shift pattern: Monday-Thursday 8am-4:30pm with a half hour lunch break. Friday is 8am-1:30pm (37.5 hours per week) Experience required: Previous experience in an secretarial / administrative / data entry role Holiday: 20 days + bank holidays rising to 25 days (1 day per year after initial 5 years unbroken service) Duties are to include the following but not limited to; Inputting details into an ERP system Answering phones calls and sending emails Helping to raise new specifications for new products or editing existing where applicable. Ordering stock and office supplies from suppliers Raising invoices for individual customers Eventually, looking after own accounts with communication directly between yourself and the customer You will have the following attributes/skills; A keen willingness to learn and progress. You have a passion for problem solving and a keen attention to detail. Have excellent time management and organisational skills. Previous ERP knowledge (advantageous) Demonstrable IT Literacy with experience or the desire to work with Excel and other Microsoft packages Confident telephone manner and general good communication In return the client is looking for an ambitious individual who has good administrative skills, gaining a permanent role within the company. If this role is of interest, apply today or please call our Hereford team on (phone number removed) for more details or send your CV to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Re Recruitment is committed to delivering equality opportunities in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Apr 29, 2024
Full time
Administrator My client requires an enthusiastic and experienced full-time administrator to join them on a permanent basis for their highly reputable company based in the south of Hereford. Contract type: Permanent Office based Salary: £22,308 Shift pattern: Monday-Thursday 8am-4:30pm with a half hour lunch break. Friday is 8am-1:30pm (37.5 hours per week) Experience required: Previous experience in an secretarial / administrative / data entry role Holiday: 20 days + bank holidays rising to 25 days (1 day per year after initial 5 years unbroken service) Duties are to include the following but not limited to; Inputting details into an ERP system Answering phones calls and sending emails Helping to raise new specifications for new products or editing existing where applicable. Ordering stock and office supplies from suppliers Raising invoices for individual customers Eventually, looking after own accounts with communication directly between yourself and the customer You will have the following attributes/skills; A keen willingness to learn and progress. You have a passion for problem solving and a keen attention to detail. Have excellent time management and organisational skills. Previous ERP knowledge (advantageous) Demonstrable IT Literacy with experience or the desire to work with Excel and other Microsoft packages Confident telephone manner and general good communication In return the client is looking for an ambitious individual who has good administrative skills, gaining a permanent role within the company. If this role is of interest, apply today or please call our Hereford team on (phone number removed) for more details or send your CV to (url removed) RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. RE Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Re Recruitment is committed to delivering equality opportunities in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
EXCITING OPPORTUNITY FOR A PAYROLL ADMINISTRATOR WITH A PASSION FOR NUMBERS TO FURTHER THEIR CAREER IN THE WORLD OF ACCOUNTANCY! JOB ROLE: Part Time Payroll Administrator (You will ideally have knowledge of Payroll Legislation, Wages Preparation, Payroll Schemes) LOCATION: Ilminster, Somerset HOURS: 20 hours per week (preferably across 5 days, but this is flexible) SALARY & BENEFITS: 28,000 - 32,000 Pro Rata 20 days annual leave, plus Bank Holidays (pro rata), increasing days with years of service, Pension Scheme, positive and supportive working environment, company culture that values integrity and personal service. THE COMPANY: An established and reputable accountancy firm with proven experience of providing excellence to a diverse clientele. This firm is committed to integrity and client satisfaction, they pride themselves on providing top - notch accounting services tailored to meet the unique needs of each client. As a firm they are flexible and down to earth, providing a supportive and positive workplace to each employee. THE ROLE: You will be a detail orientated individual with a strong aptitude for numbers and a passion for payroll. You will work alongside one other person to support the team with all payroll responsibilities for a wide range of business sectors. KEY DUTIES: Managing a portfolio of clients, ensuring all payrolls are processed correctly and on time Processing payrolls weekly, fortnightly, and monthly Communicating with and managing client expectations Arranging pension submissions and ensuring auto-enrolment obligations are fulfilled Setting up new payroll schemes Staying up to date with UK legislation and making necessary adjustments to processes Ensuring compliance with all relevant laws and regulations DO YOU HAVE THE FOLLOWING ATTRIBUTES? Prior experience of managing payroll, preferably within practice, but industry experience also considered. Knowledge of UK payroll legislation. Competent using computer systems for wages preparation, preferably Sage payroll. Good communication skills to allow for effective communication with clients and colleagues. Knowledge of MS Office. Good attention to detail and logical approach to problem solving. Don't miss out on this opportunity to grow and thrive in the field of accountancy! Apply today and embark on a rewarding career journey! Next Steps Please apply online today or submit your CV directly to (url removed). Alternatively you can contact Debbie Searle on (phone number removed) to discuss over the phone. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role, we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
EXCITING OPPORTUNITY FOR A PAYROLL ADMINISTRATOR WITH A PASSION FOR NUMBERS TO FURTHER THEIR CAREER IN THE WORLD OF ACCOUNTANCY! JOB ROLE: Part Time Payroll Administrator (You will ideally have knowledge of Payroll Legislation, Wages Preparation, Payroll Schemes) LOCATION: Ilminster, Somerset HOURS: 20 hours per week (preferably across 5 days, but this is flexible) SALARY & BENEFITS: 28,000 - 32,000 Pro Rata 20 days annual leave, plus Bank Holidays (pro rata), increasing days with years of service, Pension Scheme, positive and supportive working environment, company culture that values integrity and personal service. THE COMPANY: An established and reputable accountancy firm with proven experience of providing excellence to a diverse clientele. This firm is committed to integrity and client satisfaction, they pride themselves on providing top - notch accounting services tailored to meet the unique needs of each client. As a firm they are flexible and down to earth, providing a supportive and positive workplace to each employee. THE ROLE: You will be a detail orientated individual with a strong aptitude for numbers and a passion for payroll. You will work alongside one other person to support the team with all payroll responsibilities for a wide range of business sectors. KEY DUTIES: Managing a portfolio of clients, ensuring all payrolls are processed correctly and on time Processing payrolls weekly, fortnightly, and monthly Communicating with and managing client expectations Arranging pension submissions and ensuring auto-enrolment obligations are fulfilled Setting up new payroll schemes Staying up to date with UK legislation and making necessary adjustments to processes Ensuring compliance with all relevant laws and regulations DO YOU HAVE THE FOLLOWING ATTRIBUTES? Prior experience of managing payroll, preferably within practice, but industry experience also considered. Knowledge of UK payroll legislation. Competent using computer systems for wages preparation, preferably Sage payroll. Good communication skills to allow for effective communication with clients and colleagues. Knowledge of MS Office. Good attention to detail and logical approach to problem solving. Don't miss out on this opportunity to grow and thrive in the field of accountancy! Apply today and embark on a rewarding career journey! Next Steps Please apply online today or submit your CV directly to (url removed). Alternatively you can contact Debbie Searle on (phone number removed) to discuss over the phone. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role, we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Part Time Administrator Salary up to £24,500 + Benefits Bedford Are you a highly organised and motivated individual who embraces being an integral part of a hard-working team? THSP are looking for a part-time administrator to join our team in Bedford. Working within the customer relationship team you will be responsible for ensuring the accuracy of customer documentation, through review and proofreading before it is sent out to our customers. As well as previous administrative experience, you will be computer literate with strong attention to detail. Our customer experience is key, and the role requires excellent organisation and task management skills to enable our customers to have access to the reports written by our consultant team in a timely manner. In return for your skills and experience we offer: 23 days holiday (PLUS Bank Holidays) pro rata Pension Scheme Bonus Scheme Employee-Owned Trust Total Wellbeing Platform provided through Unum that includes a savings and discount platform, 24/7 Employee Assistance Program, and access to private GP services. Private Medical Insurance About Company THSP are market leaders in delivering high-quality consultancy services across Europe and the UK. Health & Safety and Employment Law are at the heart of our business with services and products ranging from the provision of core advice and documentation to site inspections and our award-winning Risk Assessment Builder and Training Matrix. As an employee-owned company, our working environment gives you the opportunity to be creative, innovative, and make your voice heard. We value fairness and are committed to creating a culture that encourages colleagues to bring the best of themselves to work, to recognise and celebrate differences, and to be respectful of diversity. THSP is an equal opportunity employer that is committed to inclusion and diversity. APPLY NOW !
Apr 29, 2024
Full time
Part Time Administrator Salary up to £24,500 + Benefits Bedford Are you a highly organised and motivated individual who embraces being an integral part of a hard-working team? THSP are looking for a part-time administrator to join our team in Bedford. Working within the customer relationship team you will be responsible for ensuring the accuracy of customer documentation, through review and proofreading before it is sent out to our customers. As well as previous administrative experience, you will be computer literate with strong attention to detail. Our customer experience is key, and the role requires excellent organisation and task management skills to enable our customers to have access to the reports written by our consultant team in a timely manner. In return for your skills and experience we offer: 23 days holiday (PLUS Bank Holidays) pro rata Pension Scheme Bonus Scheme Employee-Owned Trust Total Wellbeing Platform provided through Unum that includes a savings and discount platform, 24/7 Employee Assistance Program, and access to private GP services. Private Medical Insurance About Company THSP are market leaders in delivering high-quality consultancy services across Europe and the UK. Health & Safety and Employment Law are at the heart of our business with services and products ranging from the provision of core advice and documentation to site inspections and our award-winning Risk Assessment Builder and Training Matrix. As an employee-owned company, our working environment gives you the opportunity to be creative, innovative, and make your voice heard. We value fairness and are committed to creating a culture that encourages colleagues to bring the best of themselves to work, to recognise and celebrate differences, and to be respectful of diversity. THSP is an equal opportunity employer that is committed to inclusion and diversity. APPLY NOW !
A reputable international law firm are looking for a Document Production Specialist to come onboard and join their team, providing consistent, high-quality support to fee-earners across all practice areas in the organisation! This is an extremely busy and challenging role, so you must have strong time-management and organisation skills, pay extremely close attention to detail and be able to use your initiative to balance your workload efficiently, when working towards deadlines. Some of your daily responsibilities will include: Edit and format high volumes of documents, deeds, and correspondence Proofread and quality check all documents Work from briefs to produce documents to required in-house style Accurately transcribe audio files and upload them onto systems Work collaboratively with the DPC team and secretarial support staff to ensure deadlines are met, and effectively communicate when support may be required to meet them Strong IT skills and working knowledge of Microsoft Office, for creating PowerPoint presentations and formatting and editing Excel spreadsheets, and utilising case management systems Work proactively to share expertise and knowledge, and improve processes and systems Previous document production experience in a similar role within professional services is required. Strong IT and audio-typing skills (65wpm+) and proficiency in Microsoft Office are also essential for this role. You must have excellent time management skills and be able to work collaboratively as part of the wider support team. This is a full-time, permanent role, working remotely between the hours of 8am until 4pm or 4pm until 12amMonday to Friday. Salary is circa 27K though this will rise over the next few months. Previous DP experience is required for this role. If you are interested and think this is the right role for you, please apply online. Alternatively, you can call Matt on for more information on our registration process! If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.
Apr 29, 2024
Full time
A reputable international law firm are looking for a Document Production Specialist to come onboard and join their team, providing consistent, high-quality support to fee-earners across all practice areas in the organisation! This is an extremely busy and challenging role, so you must have strong time-management and organisation skills, pay extremely close attention to detail and be able to use your initiative to balance your workload efficiently, when working towards deadlines. Some of your daily responsibilities will include: Edit and format high volumes of documents, deeds, and correspondence Proofread and quality check all documents Work from briefs to produce documents to required in-house style Accurately transcribe audio files and upload them onto systems Work collaboratively with the DPC team and secretarial support staff to ensure deadlines are met, and effectively communicate when support may be required to meet them Strong IT skills and working knowledge of Microsoft Office, for creating PowerPoint presentations and formatting and editing Excel spreadsheets, and utilising case management systems Work proactively to share expertise and knowledge, and improve processes and systems Previous document production experience in a similar role within professional services is required. Strong IT and audio-typing skills (65wpm+) and proficiency in Microsoft Office are also essential for this role. You must have excellent time management skills and be able to work collaboratively as part of the wider support team. This is a full-time, permanent role, working remotely between the hours of 8am until 4pm or 4pm until 12amMonday to Friday. Salary is circa 27K though this will rise over the next few months. Previous DP experience is required for this role. If you are interested and think this is the right role for you, please apply online. Alternatively, you can call Matt on for more information on our registration process! If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Apr 29, 2024
Full time
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Apr 29, 2024
Full time
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Apr 29, 2024
Full time
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced Litigation Consultant specialising in Employment Law to join their field-based team department within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. This is fantastic opportunity to work for our client a true market leader, be able to work from home and within the field representing clients within employment tribunal cases. A perfect opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Provide appropriate advice to clients on Tribunal matters and maintain effective communications with clients. Enter proper pleadings, ensuring all relevant legal arguments are presented. Deal with interlocutory matters in accordance with Tribunal rules. Prepare cases in timely fashion. Effectively represent clients at hearings and contested cases at tribunal. Negotiate settlements on behalf of clients as appropriate. Comply fully with underwriting / Claims Department requirements. Take responsibility for development of skills / knowledge through appropriate reading. Identify and manage risks to the client, Croner and the insurer. Ensures cases are "red flagged" to Croner management in line with company procedures. Provide clear and accurate assessment of prospects within company timescales to include an assessment of whether advice was taken and followed if required. Generate sales whenever opportunity arises. Ensure time is fully and accurately recorded. Carry out any other tasks deemed necessary by the management team. Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Office Administrator - Advertised by Office Angels London Bridge Location: London SE14 Hourly Rate: 14 Contract Length: 8 months Maternity cover Are you looking for a temporary administrative role that will allow you to showcase your attention to detail and organisational skills? Our client, a well-respected organisation in London, is currently seeking an Administrator to join their team on a temporary basis for 8 months. Our client has a commitment to innovation and exceptional customer service, they have established themselves as a prominent name in their industry. This role will be interviewing this week with the aim to start on Tuesday 7th May. Main Duties: Processing both sales related and other Company paperwork Acting as administrative back-up to the Sales Team, including accepting incoming telephone calls Providing helpful responses to customer queries Being actively responsible for managing the packing and dispatching of requested literature and product samples, Ensuring sufficient stock levels of related packaging and product materials What We're Looking For: Excellent attention to detail Organised and composed nature Proficiency in Microsoft Office, including Word, Excel, and Outlook Ability to work to exceptionally high standards Warm and personable approach Natural curiosity and willingness to learn Living within reasonable travelling distance You'll Gain - This is a fantastic opportunity for an enthusiastic individual to gain further experience in an Admin/Sales environment. By joining our client's team, you will have the chance to represent their brand and further develop your skills. What We Offer: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Note: This job description provides an overview of the main requirements but is not exhaustive. Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Seasonal
Office Administrator - Advertised by Office Angels London Bridge Location: London SE14 Hourly Rate: 14 Contract Length: 8 months Maternity cover Are you looking for a temporary administrative role that will allow you to showcase your attention to detail and organisational skills? Our client, a well-respected organisation in London, is currently seeking an Administrator to join their team on a temporary basis for 8 months. Our client has a commitment to innovation and exceptional customer service, they have established themselves as a prominent name in their industry. This role will be interviewing this week with the aim to start on Tuesday 7th May. Main Duties: Processing both sales related and other Company paperwork Acting as administrative back-up to the Sales Team, including accepting incoming telephone calls Providing helpful responses to customer queries Being actively responsible for managing the packing and dispatching of requested literature and product samples, Ensuring sufficient stock levels of related packaging and product materials What We're Looking For: Excellent attention to detail Organised and composed nature Proficiency in Microsoft Office, including Word, Excel, and Outlook Ability to work to exceptionally high standards Warm and personable approach Natural curiosity and willingness to learn Living within reasonable travelling distance You'll Gain - This is a fantastic opportunity for an enthusiastic individual to gain further experience in an Admin/Sales environment. By joining our client's team, you will have the chance to represent their brand and further develop your skills. What We Offer: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Note: This job description provides an overview of the main requirements but is not exhaustive. Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Full-time, Hybrid, Permanent Position in Birmingham City Centre. Are you looking for the next step in your career? this opportunity could be for you! This Professional Services Firm is looking for a proven, highly professional individual with solid Legal PA experience to support multiple fee earners and other senior leadership members. The successful candidate will need to be able to manage a busy and varied diary, promoting an independent approach to their work and being able to use their initiative. This role will require the successful candidate to work 3 days per week in office. The primary responsibility and duties of this role shall be: Being the first point of contact for staff members and external stakeholders. Monitor and coordinate effective correspondence that includes multiple forms of communication. Plan, arrange and organise meetings and events for all fee earners supported. Book, and organise travel and accommodation needs. Filing, creating and distribute documents, records and presentations. Diary management. Monitor and support other departments. Working in a fast paced and varied environment. Support project work including management of projects. The successful candidate will need to possess the following skills and attributes: Solid previous experience in a similar or same role. Excellent IT skills, including the use of Microsoft Excel and Outlook. Excellent communication and interpersonal skills. Ability to effectively work with and within a team. A proactive approach to work, utilising your own initiative. Ability to work and thrive in a fast-paced environment. Excellent customer and client service skills. Excellent presentational and attention to detail skills. Katie Bard is acting as an employment Agency for this job listing. If this sounds like you, please apply online today! If you have any queries about the role contact Richardon . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
Apr 29, 2024
Full time
Full-time, Hybrid, Permanent Position in Birmingham City Centre. Are you looking for the next step in your career? this opportunity could be for you! This Professional Services Firm is looking for a proven, highly professional individual with solid Legal PA experience to support multiple fee earners and other senior leadership members. The successful candidate will need to be able to manage a busy and varied diary, promoting an independent approach to their work and being able to use their initiative. This role will require the successful candidate to work 3 days per week in office. The primary responsibility and duties of this role shall be: Being the first point of contact for staff members and external stakeholders. Monitor and coordinate effective correspondence that includes multiple forms of communication. Plan, arrange and organise meetings and events for all fee earners supported. Book, and organise travel and accommodation needs. Filing, creating and distribute documents, records and presentations. Diary management. Monitor and support other departments. Working in a fast paced and varied environment. Support project work including management of projects. The successful candidate will need to possess the following skills and attributes: Solid previous experience in a similar or same role. Excellent IT skills, including the use of Microsoft Excel and Outlook. Excellent communication and interpersonal skills. Ability to effectively work with and within a team. A proactive approach to work, utilising your own initiative. Ability to work and thrive in a fast-paced environment. Excellent customer and client service skills. Excellent presentational and attention to detail skills. Katie Bard is acting as an employment Agency for this job listing. If this sounds like you, please apply online today! If you have any queries about the role contact Richardon . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
Progressive Law firm are looking for an astute Legal PA to support their Coomercial busy team. This is an excellent opportunity for the successful candidate with previous experience in a similar role, to join a forward-thinking, dynamic organisation, working as part of a great team of PAs and secretaries! You will be working alongside and liaising with fee earners, clients and key stakeholders, building and maintaining strong rapport in these professional relationships to provide a consistently excellent level of support! This role will be hybrid Some of your responsibilities will include, but are not limited to: Diary and inbox management for fee earners, scheduling meetings and appointments, preparing necessary paperwork and documentation, as well as making any national or international travel and accommodation arrangements Handling any initial telephone and email enquiries, dealing with general queries from clients in a timely manner Opening client files and ensuring all documents and correspondence are filed away correctly, passing them along to the relevant individual, and producing and sending out documents and correspondence to clients on behalf of the fee earners Utilising the document production and transcription resources effectively, supporting with the growth and development of the administrative staff Maintaining records and client databases, updating them with new details and information, keeping accurate records on the internal practice management system Supporting fee earners with their billing and credit control process, ensuring all timesheets and documentation for payment are compliant. Producing accurate billing reports, letters and draft bills, processing invoices and expenses too Ensuring all documentation and correspondence are compliant and in line with the firm's policies and procedures You will support with Marketing and Events and have extensive client liaison Applicants must have previous Legal PA experience, ref: If you are already registered with Katie Bard, please contact your professional services or property looking for a change contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.
Apr 29, 2024
Full time
Progressive Law firm are looking for an astute Legal PA to support their Coomercial busy team. This is an excellent opportunity for the successful candidate with previous experience in a similar role, to join a forward-thinking, dynamic organisation, working as part of a great team of PAs and secretaries! You will be working alongside and liaising with fee earners, clients and key stakeholders, building and maintaining strong rapport in these professional relationships to provide a consistently excellent level of support! This role will be hybrid Some of your responsibilities will include, but are not limited to: Diary and inbox management for fee earners, scheduling meetings and appointments, preparing necessary paperwork and documentation, as well as making any national or international travel and accommodation arrangements Handling any initial telephone and email enquiries, dealing with general queries from clients in a timely manner Opening client files and ensuring all documents and correspondence are filed away correctly, passing them along to the relevant individual, and producing and sending out documents and correspondence to clients on behalf of the fee earners Utilising the document production and transcription resources effectively, supporting with the growth and development of the administrative staff Maintaining records and client databases, updating them with new details and information, keeping accurate records on the internal practice management system Supporting fee earners with their billing and credit control process, ensuring all timesheets and documentation for payment are compliant. Producing accurate billing reports, letters and draft bills, processing invoices and expenses too Ensuring all documentation and correspondence are compliant and in line with the firm's policies and procedures You will support with Marketing and Events and have extensive client liaison Applicants must have previous Legal PA experience, ref: If you are already registered with Katie Bard, please contact your professional services or property looking for a change contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.
Our client, an established law firm specialising in commercial matters, is seeking an experienced PA/secretary to join their Central London team on a temporary basis in May. In this role, you will hit the ground running and support the firm's partners with comprehensive secretarial duties. This is a varied role that will include diary management, meeting room organisation, expense management, general administration, and document management. This is a rewarding opportunity to utilise your legal background, and strong PA/practice management skills! Please note, for this role you must have PA/secretarial experience in a law firm. Type of Role: Temporary, holiday cover Role : Legal PA/Secretary Company Type: Law firm Days: Monday - Friday Hours : 9am-5.30pm Start Date: May Location : Temple, in office Pay: £16 per hour Duties Providing extensive administrative support as PA to partners Dairy management and booking travel Arrange meeting rooms and liaise times with clients Minute taking Expense management Managing correspondence and responding to client enquiries Ad hoc administrative / office tasks as required. Skills & Experience Must have prior experience working in a law firm. Must have prior experience as a PA/in a similar role Strong organisational skills. Proactive and adaptable. Ability to hit the ground running. Eye for detail. Personable and happy to get involved. BENEFITS: We would love for you to join us! Some of the great perks of temping through Office Angels include: Hybrid working Flexible hours / Flexible working culture Office Angels Boost benefits - The BEST temp benefits on the market benefits Weekly pay Temporary candidate of the month award A dedicated consultant as an additional layer of support Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2024
Full time
Our client, an established law firm specialising in commercial matters, is seeking an experienced PA/secretary to join their Central London team on a temporary basis in May. In this role, you will hit the ground running and support the firm's partners with comprehensive secretarial duties. This is a varied role that will include diary management, meeting room organisation, expense management, general administration, and document management. This is a rewarding opportunity to utilise your legal background, and strong PA/practice management skills! Please note, for this role you must have PA/secretarial experience in a law firm. Type of Role: Temporary, holiday cover Role : Legal PA/Secretary Company Type: Law firm Days: Monday - Friday Hours : 9am-5.30pm Start Date: May Location : Temple, in office Pay: £16 per hour Duties Providing extensive administrative support as PA to partners Dairy management and booking travel Arrange meeting rooms and liaise times with clients Minute taking Expense management Managing correspondence and responding to client enquiries Ad hoc administrative / office tasks as required. Skills & Experience Must have prior experience working in a law firm. Must have prior experience as a PA/in a similar role Strong organisational skills. Proactive and adaptable. Ability to hit the ground running. Eye for detail. Personable and happy to get involved. BENEFITS: We would love for you to join us! Some of the great perks of temping through Office Angels include: Hybrid working Flexible hours / Flexible working culture Office Angels Boost benefits - The BEST temp benefits on the market benefits Weekly pay Temporary candidate of the month award A dedicated consultant as an additional layer of support Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 29, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Full-time, temporary position based in Birmingham city centre, offering the equivalent of up to £28,000 depending on experience. Are you a document production or drafting administrator looking for your next opportunity? Or perhaps a law grad-or-equivalent with some administrative experience and an interest in contracts? Then this could be the role for you! Based in Birmingham city centre, the successful applicant will be working alongside other members of the team to streamline the company's contracts and procurement process. Key responsibilities of the role will include: Working closely with clients to improve and streamline the documentation process of procurements and contracts Maintaining and taking ownership of the company's sourcing solutions, documentation and contracts Answering any client queries with regards to contracts and procurement Liaising closely with external bodies and consultants Prospective applicants must have previous administrative experience, as well as an understanding of drafting and contracts. Applicants must be highly organised and detail-oriented, with excellent problem-solving and communication skills, and thrive working as part of a fast-paced team. If you think this is the role for you, please apply online today! If you have any queries about the role contact Chloe on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is acting as an employment agency, and is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
Apr 29, 2024
Full time
Full-time, temporary position based in Birmingham city centre, offering the equivalent of up to £28,000 depending on experience. Are you a document production or drafting administrator looking for your next opportunity? Or perhaps a law grad-or-equivalent with some administrative experience and an interest in contracts? Then this could be the role for you! Based in Birmingham city centre, the successful applicant will be working alongside other members of the team to streamline the company's contracts and procurement process. Key responsibilities of the role will include: Working closely with clients to improve and streamline the documentation process of procurements and contracts Maintaining and taking ownership of the company's sourcing solutions, documentation and contracts Answering any client queries with regards to contracts and procurement Liaising closely with external bodies and consultants Prospective applicants must have previous administrative experience, as well as an understanding of drafting and contracts. Applicants must be highly organised and detail-oriented, with excellent problem-solving and communication skills, and thrive working as part of a fast-paced team. If you think this is the role for you, please apply online today! If you have any queries about the role contact Chloe on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is acting as an employment agency, and is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.