This Pricing Analyst position is an exciting opportunity to join our new Transformation Team and be at the forefront of shaping our pricing structures and strategies. You will make a real impact on our company's success and get to collaborate across the business. In this role, you will oversee pricing strategies across all sales divisions in the UK and have responsibility for the day-to-day maintenance of the PEER pricing system, web prices, and services, directly contributing to the company's profitability. Role Overview As a Pricing Analyst, you will: Enhance Processes Innovate pricing methodologies and evaluate new approaches. Collaborate with the Pricing Manager to implement industry best practices. Conduct regular meetings with the Data team to address pricing challenges and devise actionable solutions. Governance Ensure accurate and comprehensive pricing data across our systems. Facilitate product setup meetings to maintain data integrity and relevance. Review and optimise current pricing conditions in alignment with company guidelines. Analysis & Reporting Provide insights on price performance and profitability. Conduct a thorough analysis of price changes and their impacts. Assist in competitor analysis and market research activities. Administration Manage pricing inquiries and maintain pricing files. Coordinate promotional activities with Product Managers and Marketing teams. Support the implementation of price adjustments and updates. Benefits A commitment to your training and development Company contributory pension and life assurance schemes Flexible buy/sell holiday scheme Eye care vouchers Cycle to Work Scheme Fiat discount offer Free parking provided Additional Information Some occasional travel within the UK and Ireland may be required, along with occasional out-of-hours support for IT data loading. If you are passionate about driving pricing excellence and thrive in a dynamic, collaborative environment, we want to hear from you! Apply for this Pricing Analyst role today. Essential Skills Strong understanding of pricing structures and data analysis principles Familiarity with Antalis products and our commercial model An understanding of market dynamics, customer behaviour, and competitor trends Advanced skills in MS Excel, Word, Project, Visio, and PowerPoint About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service. The skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.
Apr 29, 2024
Full time
This Pricing Analyst position is an exciting opportunity to join our new Transformation Team and be at the forefront of shaping our pricing structures and strategies. You will make a real impact on our company's success and get to collaborate across the business. In this role, you will oversee pricing strategies across all sales divisions in the UK and have responsibility for the day-to-day maintenance of the PEER pricing system, web prices, and services, directly contributing to the company's profitability. Role Overview As a Pricing Analyst, you will: Enhance Processes Innovate pricing methodologies and evaluate new approaches. Collaborate with the Pricing Manager to implement industry best practices. Conduct regular meetings with the Data team to address pricing challenges and devise actionable solutions. Governance Ensure accurate and comprehensive pricing data across our systems. Facilitate product setup meetings to maintain data integrity and relevance. Review and optimise current pricing conditions in alignment with company guidelines. Analysis & Reporting Provide insights on price performance and profitability. Conduct a thorough analysis of price changes and their impacts. Assist in competitor analysis and market research activities. Administration Manage pricing inquiries and maintain pricing files. Coordinate promotional activities with Product Managers and Marketing teams. Support the implementation of price adjustments and updates. Benefits A commitment to your training and development Company contributory pension and life assurance schemes Flexible buy/sell holiday scheme Eye care vouchers Cycle to Work Scheme Fiat discount offer Free parking provided Additional Information Some occasional travel within the UK and Ireland may be required, along with occasional out-of-hours support for IT data loading. If you are passionate about driving pricing excellence and thrive in a dynamic, collaborative environment, we want to hear from you! Apply for this Pricing Analyst role today. Essential Skills Strong understanding of pricing structures and data analysis principles Familiarity with Antalis products and our commercial model An understanding of market dynamics, customer behaviour, and competitor trends Advanced skills in MS Excel, Word, Project, Visio, and PowerPoint About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service. The skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance.
Commercial Analyst Up to £500 P/D Inside IR35 3 days on-site East Kilbride Active SC would advantageous We are looking for a Commerical Analyst to join our Public Sector client to work closely with the Commercial Leads to support Commercial Operations. This will include the management of the commercial documentation and analysis of the performance metrics. You will use your knowledge and experience to ensure that the commercial processes are correctly maintained and accurate, timely information is available. You will work across our stakeholder teams to support requirements definition and translate these into commercial propositions (contracts and tenders). You will have the ability to work on a variety of IT systems and produce collated commercial reports. Please provide any additional information specific to this role Responsibilities Work within the commercial team to support and maintain the commercial processes, including contract preparation, management, and development Maintaining effective contract management information systems and development and implementation of contract management and compliance plans Contract management and performance monitoring, to deliver enduring through-life value-for-money solutions Ensure all commercial documentation is retained and stored in the appropriate location in our contract and contractors database Support development of processes to build the commercial knowledge base Support the operation and management of Supplier Review meetings Assist in the production of financial and commercial analysis, metric reporting and reporting process development. Essential Previous experience of working within a commercial or procurement team Familiarity with the basics of contracts and tenders Problem-solving capabilities, able to build relationships and influence people Demonstrate process management skills with the ability to communicate across a varied team Good analytical skills with the ability to design and develop performance reports within MS Excel Ability to use IT systems to enter and analyse information, including P2P systems You have excellent knowledge of Excel and are capable of using analysis functions Desirable Excellent communication skills Experience of operating a supplier performance/relationship management process Understanding of an IT Service Management organisation Experience in a central Government procurement team or of the public procurement regulations and process. Professional Qualifications Desirable - attainment of or working towards World Commerce and Contracting Association (WorldCC) accreditation.
Apr 29, 2024
Contractor
Commercial Analyst Up to £500 P/D Inside IR35 3 days on-site East Kilbride Active SC would advantageous We are looking for a Commerical Analyst to join our Public Sector client to work closely with the Commercial Leads to support Commercial Operations. This will include the management of the commercial documentation and analysis of the performance metrics. You will use your knowledge and experience to ensure that the commercial processes are correctly maintained and accurate, timely information is available. You will work across our stakeholder teams to support requirements definition and translate these into commercial propositions (contracts and tenders). You will have the ability to work on a variety of IT systems and produce collated commercial reports. Please provide any additional information specific to this role Responsibilities Work within the commercial team to support and maintain the commercial processes, including contract preparation, management, and development Maintaining effective contract management information systems and development and implementation of contract management and compliance plans Contract management and performance monitoring, to deliver enduring through-life value-for-money solutions Ensure all commercial documentation is retained and stored in the appropriate location in our contract and contractors database Support development of processes to build the commercial knowledge base Support the operation and management of Supplier Review meetings Assist in the production of financial and commercial analysis, metric reporting and reporting process development. Essential Previous experience of working within a commercial or procurement team Familiarity with the basics of contracts and tenders Problem-solving capabilities, able to build relationships and influence people Demonstrate process management skills with the ability to communicate across a varied team Good analytical skills with the ability to design and develop performance reports within MS Excel Ability to use IT systems to enter and analyse information, including P2P systems You have excellent knowledge of Excel and are capable of using analysis functions Desirable Excellent communication skills Experience of operating a supplier performance/relationship management process Understanding of an IT Service Management organisation Experience in a central Government procurement team or of the public procurement regulations and process. Professional Qualifications Desirable - attainment of or working towards World Commerce and Contracting Association (WorldCC) accreditation.
Recruit4staff is proud to be representing their client, a leading Wrexham-based manufacturer in their search for a Material Excellence Lead For the successful Material Excellence Lead our client is offering: Pay rate: £21 to £25 per hour Monday-Friday, 8:30 am - 4:30 am (37.5 hours a week) 12-month fixed-term contract 25 days holidays + bank holidays The role - Material Excellence Lead : Work with the Master Data, Production Planning, Supply Planning, Material Planning and S&OP team members to define, develop, test and implement best practice planning processes within Rapid Response / SAP Look for opportunities to optimize processes through improved use of systems' functionality set-up & test/demonstrate alternative process/functionality Confirm that SAP and Rapid Response information exchange is as expected. Liaise with SAP and Rapid Response Centre of Excellence to resolve any issues What our client is looking for in a Material Excellence Leader : Experience as a master scheduler, production planner or buyer/materials Controller Strong background in SAP material planning OR Kinaxis / RapidResponse MPS / MRP Planning in Sap CIPS / APICS is DESIRABLE Demonstrable knowledge of MRP / Purchase-ordering systems and operating principles Key skills or similar Job titles: SAP Material Planning Analyst, MRP Analyst, Supply Chain System Analyst, Supply Chain System Coordinator, Commutable From: Wrexham, Chester, Oswestry, Wirral, Mold For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business. INDP
Apr 29, 2024
Full time
Recruit4staff is proud to be representing their client, a leading Wrexham-based manufacturer in their search for a Material Excellence Lead For the successful Material Excellence Lead our client is offering: Pay rate: £21 to £25 per hour Monday-Friday, 8:30 am - 4:30 am (37.5 hours a week) 12-month fixed-term contract 25 days holidays + bank holidays The role - Material Excellence Lead : Work with the Master Data, Production Planning, Supply Planning, Material Planning and S&OP team members to define, develop, test and implement best practice planning processes within Rapid Response / SAP Look for opportunities to optimize processes through improved use of systems' functionality set-up & test/demonstrate alternative process/functionality Confirm that SAP and Rapid Response information exchange is as expected. Liaise with SAP and Rapid Response Centre of Excellence to resolve any issues What our client is looking for in a Material Excellence Leader : Experience as a master scheduler, production planner or buyer/materials Controller Strong background in SAP material planning OR Kinaxis / RapidResponse MPS / MRP Planning in Sap CIPS / APICS is DESIRABLE Demonstrable knowledge of MRP / Purchase-ordering systems and operating principles Key skills or similar Job titles: SAP Material Planning Analyst, MRP Analyst, Supply Chain System Analyst, Supply Chain System Coordinator, Commutable From: Wrexham, Chester, Oswestry, Wirral, Mold For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business. INDP
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
This is a rare chance to work for a one-of-a-kind IT company, who's ethos and culture is based around innovation, openness among people, a hands-on approach and excellence with smartness. The team is a bright bunch who will support you in and out of the office. Responsibilities They are seeking a highly motivated, self-sufficient, and technically minded Apprentice Support Apprentice to join their growing team, providing 1st line IT support as part of the Service Desk Team. As part of the Service Desk Team, you will be providing IT support directly to their managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. You will learn Act as the first point of contact for customers seeking technical assistance over the phone, email or chat Qualifying, assigning and documenting the problems raised by customers into service tickets; Responsible for handling service requests which relate to all technology including; Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware and software Provide remote and telephone support for client networks and applications. Person Specification (desirable) Knowledge of Windows Desktop Support and Microsoft Office 365 management and administration (desirable) You will have demonstrable experience of working with the following technologies: Microsoft 365 Administration & support. This should include the ability to troubleshoot basic problems and perform basic changes General IT Administration and Support of both Desktop and Servers across Windows, Mac OSX & Mobile operating systems LAN, Wireless Networking Skills Essential Skills / Experience: Excellent organisation and prioritisation skills that can adapt to changing priorities Astute problems solving skills - with the ability to analyse data to reach conclusions A confident telephone manner and excellent written and verbal communication skills Well organised and methodical approach to work - most importantly seeing tasks and projects through to completion Ability to remain calm under pressure during challenging times Ability to develop and maintain strong customer relationships Exceptional customer service skills including experience of dealing with diverse customer groups. Ability to take a problem outside of your knowledge and aim to resolve or draw on resource to ensure resolution Information Communications Technician Training During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential. Progression Ongoing personal development & training is at the core of the businesses ethos. They believe that when team members are developing their skills, the customers also reap the benefits. Most IT companies follow a traditional support service, where if one person can't resolve the issue, it is passed onto the next person. All of this company's team members have the opportunity & support to be able to resolve the issues themselves & learn, rather than just escalating. This encourages personal development. Culture & Benefits As a company that encourages and builds on a great work/life balance, this company have a strong set of core values and work ethic to help a positive work environment. Relaxed, environment, where they value pushing their analysts forward Career development and training plans for all team members Your birthday as a holiday each year on top of your holiday allowance INDIT Job Types: Full-time, Apprenticeship Pay: £12,000.00 per year Benefits: Company events Schedule: Monday to Friday Ability to commute/relocate: Taunton: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (required) Work Location: In person Reference ID: INDIT
Apr 29, 2024
Full time
This is a rare chance to work for a one-of-a-kind IT company, who's ethos and culture is based around innovation, openness among people, a hands-on approach and excellence with smartness. The team is a bright bunch who will support you in and out of the office. Responsibilities They are seeking a highly motivated, self-sufficient, and technically minded Apprentice Support Apprentice to join their growing team, providing 1st line IT support as part of the Service Desk Team. As part of the Service Desk Team, you will be providing IT support directly to their managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. You will learn Act as the first point of contact for customers seeking technical assistance over the phone, email or chat Qualifying, assigning and documenting the problems raised by customers into service tickets; Responsible for handling service requests which relate to all technology including; Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware and software Provide remote and telephone support for client networks and applications. Person Specification (desirable) Knowledge of Windows Desktop Support and Microsoft Office 365 management and administration (desirable) You will have demonstrable experience of working with the following technologies: Microsoft 365 Administration & support. This should include the ability to troubleshoot basic problems and perform basic changes General IT Administration and Support of both Desktop and Servers across Windows, Mac OSX & Mobile operating systems LAN, Wireless Networking Skills Essential Skills / Experience: Excellent organisation and prioritisation skills that can adapt to changing priorities Astute problems solving skills - with the ability to analyse data to reach conclusions A confident telephone manner and excellent written and verbal communication skills Well organised and methodical approach to work - most importantly seeing tasks and projects through to completion Ability to remain calm under pressure during challenging times Ability to develop and maintain strong customer relationships Exceptional customer service skills including experience of dealing with diverse customer groups. Ability to take a problem outside of your knowledge and aim to resolve or draw on resource to ensure resolution Information Communications Technician Training During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as: Data Security Hardware & Software Computer Networking and so much more. You will undertake the ground-breaking Professional Apprenticeships Information Communications Technician Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential. Progression Ongoing personal development & training is at the core of the businesses ethos. They believe that when team members are developing their skills, the customers also reap the benefits. Most IT companies follow a traditional support service, where if one person can't resolve the issue, it is passed onto the next person. All of this company's team members have the opportunity & support to be able to resolve the issues themselves & learn, rather than just escalating. This encourages personal development. Culture & Benefits As a company that encourages and builds on a great work/life balance, this company have a strong set of core values and work ethic to help a positive work environment. Relaxed, environment, where they value pushing their analysts forward Career development and training plans for all team members Your birthday as a holiday each year on top of your holiday allowance INDIT Job Types: Full-time, Apprenticeship Pay: £12,000.00 per year Benefits: Company events Schedule: Monday to Friday Ability to commute/relocate: Taunton: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (required) Work Location: In person Reference ID: INDIT
Head of Security Engineering (Hedge Fund) Reference: HOSE - 04 - 17 Sector: Town/City: London Contract Type: Permanent Leading the development of the Security Engineering department and helping set the long term strategy for the organisations capability in this area. As part of the Information Security leadership team you will have the opportunity to shape the direction of the team and take responsibility supporting the CISO in developing the long term strategy. Position Overview: As the Head of Security Engineering, you will be responsible for leading our security engineering team and driving the development and implementation of robust security solutions to protect our systems, networks, and data. This is a key leadership role that requires strategic vision, technical expertise, and strong collaboration skills. Key Responsibilities: Develop and execute a strategic security roadmap aligned with the organization's goals and objectives. Lead and mentor a team of security engineers and analysts, fostering a culture of excellence and innovation. Design and implement security architecture and solutions to protect against cyber threats and vulnerabilities. Ensure compliance with relevant security standards, regulations, and best practices. Collaborate with cross-functional teams to integrate security into all aspects of the organization's operations. Manage relationships with security vendors and service providers, evaluating and selecting appropriate security solutions and technologies. Assess security risks and develop risk mitigation strategies to protect the organization's assets. Promote security awareness and education throughout the organization, ensuring employees understand their role in maintaining a secure environment. Continuously evaluate and improve security processes, technologies, and practices to adapt to evolving threats and business needs.
Apr 29, 2024
Full time
Head of Security Engineering (Hedge Fund) Reference: HOSE - 04 - 17 Sector: Town/City: London Contract Type: Permanent Leading the development of the Security Engineering department and helping set the long term strategy for the organisations capability in this area. As part of the Information Security leadership team you will have the opportunity to shape the direction of the team and take responsibility supporting the CISO in developing the long term strategy. Position Overview: As the Head of Security Engineering, you will be responsible for leading our security engineering team and driving the development and implementation of robust security solutions to protect our systems, networks, and data. This is a key leadership role that requires strategic vision, technical expertise, and strong collaboration skills. Key Responsibilities: Develop and execute a strategic security roadmap aligned with the organization's goals and objectives. Lead and mentor a team of security engineers and analysts, fostering a culture of excellence and innovation. Design and implement security architecture and solutions to protect against cyber threats and vulnerabilities. Ensure compliance with relevant security standards, regulations, and best practices. Collaborate with cross-functional teams to integrate security into all aspects of the organization's operations. Manage relationships with security vendors and service providers, evaluating and selecting appropriate security solutions and technologies. Assess security risks and develop risk mitigation strategies to protect the organization's assets. Promote security awareness and education throughout the organization, ensuring employees understand their role in maintaining a secure environment. Continuously evaluate and improve security processes, technologies, and practices to adapt to evolving threats and business needs.
Sustainable Rail Analyst Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB s Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB s sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB s Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company s overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB s sustainable rail data programme is aligned and complimentary to RSSB s wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(AT)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Apr 29, 2024
Full time
Sustainable Rail Analyst Overview The Sustainable Rail Analyst will play a crucial part in the future success of RSSB s Sustainable Development team and the progress of Sustainable Rail Blueprint delivery. The Sustainable Rail Blueprint identifies the need for a Data Framework as a common solution for sustainability in rail - A data framework is needed to measure, collate, and report progress against sustainable rail goals - this role will be central to delivering this common solution. In this role, you will work across the sustainable rail workstreams, applying your analytical skills to ensure robust and efficient data collection and reporting. You will work to generate insights from data and support sustainability improvement across the GB rail industry. Through this you will help develop RSSB s sustainability data and reporting services and track delivery of the Sustainable Rail Blueprint. You will also work closely with RSSB s Information Management and Technology (IM&T) team to shape data tools and systems and ensure alignment with the company s overall data strategy. Responsibilities Monitor and review the quality of sustainability data and establish processes to support improved data accuracy. Engage with industry members, DfT and the ORR to understand their sustainability data challenges and provide them with information and support to make improvements. Assist in the development of improved tools, systems and processes to ensure rail sustainability data is collated consistently and efficiently. Monitor to highlight industry-wide sustainability trends to help decision makers understand sustainability performance and prioritise issues. Identify actionable sustainability data insights through in-depth data analysis and evaluating evidence from various sources. Produce engaging dashboards, reports and presentations on sustainability performance for a range of industry groups and stakeholders. Maintain an understanding of wider corporate, international ESG (environmental, social, governance) reporting requirements and identify opportunities for alignment. Work with sustainable rail technical leads to inform their workstreams, tools and services. Ensure RSSB s sustainable rail data programme is aligned and complimentary to RSSB s wider data programme and industry-wide data initiatives. Assist in integrating data requirements across industry performance mechanisms, such as contracts, regulatory regimes and national transport statistics. Qualifications Essential: Analytical skills built on: Technical foundations, as might be gained through a degree in mathematics, science, engineering or a related discipline or through the equivalent experience Experience of applying analysis/data science skills to real-world problems An inquisitive mind and an ability to quickly understand complex information, apply analytical thinking and problem-solving skills Experience in ESG data analysis or corporate sustainability reporting and a wider knowledge and passion for sustainability. Communicates effectively, sharing thoughts and ideas through methods appropriate to the audience. Adapts and responds effectively when embracing new opportunities, change and in navigating uncertainty. Actively contributes as part of a team and works towards achieving team goals and outcomes. Takes responsibility and demonstrates accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the hear of our success to ensure we deliver against our shared goals. Builds effective professional relationships with stakeholders, understanding their unique goals and motivations, gaining credibility and effectively influencing to achieve desired outcomes. Fluency in Microsoft Office apps Desirable: Experience and/or knowledge of sustainable development issues and responses within the railway industry. Membership of IEMA (Institute of Environmental Managers and Assessors) or other relevant professional body. A working knowledge of GHG assessment, policies and mitigation (e.g. PAS2080, GHG protocol, SBTi). We are committed to investing in our staff and offer formal and informal learning opportunities for development. We value diversity and equal opportunities in employment and are committed to creating a workplace which is inclusive to everyone. As a member of the Disability Confident Scheme , we encourage candidates with disabilities who meet the minimum criteria, to apply for our jobs. If you have applied under the Disability Confident Scheme, please let us know in advance by emailing Find out more about Diversity and Inclusion at RSSB: Rail Safety and Standards Board Careers - VERCIDA If you require any reasonable adjustments with respect to our selection process including information in an alternative format, please contact us at vacancies(AT)rssb.co.uk We understand the importance of work-life balance and we offer our staff the flexibility to work within our core hours and the option to vary their location between both the office and home. If you are looking for further flexibility, speak to us at interview stage so that we can consider your request. We value our staff and we offer a competitive benefits package to ensure our staff can achieve their best throughout their journey with us. This includes 30 days annual leave (plus bank holidays); a holiday buy and sell scheme; private medical and dental cover; a season ticket loan and travel subsidy; access to a cycle to work scheme; volunteer leave; a performance related bonus and pension. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Apr 29, 2024
Full time
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future events ensuring our business can continue to grow whilst each and every one of our consumers gets the best price. Pricing SME What you'll be doing Our mission is to be a best-in-class function. To be the best of the best we need exceptional people. This is where your expertise comes into play. Joining our Home Tribe who are responsible for setting the price for our home policies, you'll use your experience to ensure appropriate claim costs are set. Day to day you'll Contribute to the quarterly reviews of the Pricing Best Estimate (PBE) process for all Home Products. Own the report production and stakeholder management for the Quarterly PBE sign off meetings as well as monthly performance analysis. Work closely with Corporate Actuarial, Claims and Pricing teams to understand emerging loss development trends to be reflected in the PBE/Claims projections. Work alongside the Modelling team to unlock value through shared data, systems and methods. Take ownership of the data quality to be used in the claims projections and work closely with Data & MI team for timely releases of related data and reports. Review market information to ensure appropriate inflation projections and social trends are used within our Home Products. Strive continuously to improve the statistical validity and efficiency of all modelling, projection processes and techniques. Identify, own and manage the risks involved in running our business appropriately to this role, in line with the company risk framework. What we are looking for Previous experience in a similar role within pricing / actuarial, specifically with reserving experience. Good understanding of data quality, processing and data visualisation principles, additionally some knowledge within data science would be beneficial. Strong data manipulation skills, knowledge of SAS/Python, advanced excel (VBA, SQL) would be beneficial. What we'll give you: We recognise we wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus Generous holiday allowance + bank holidays Private medical insurance for yourself EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Read our flexible working approach here. Be yourself We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills, and thoughts. That's why you could belong here. As part of a team, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every one of us brings. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind.
Job Title: UX Designer Employer: Freemans Grattan Holdings (FGH) Location: Bradford, West Yorkshire Salary: Competitive Contract Type: Fixed Term / Full-Time Application Closing Date: 30th April 2024 ABOUT THE ROLE We're offering an exciting opportunity for UX Designers to play a pivotal role in shaping the user experience of our customer-facing websites. Your role will involve crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business objectives. Working with the UX team to develop the UX strategy, identify & address potential pain points and guarantee that every aspect of the product user experience is guided by a user-centric approach. This position combines elements of both remote and office work, with a schedule of 2 days per week at our Bradford office and 3 days of remote work from home. You have the flexibility to choose your working hours, starting anytime between 8 10am and working for 7.5 hours each day. ROLE RESPONSIBILITIES Investigate Investigate and explore user problems, carrying out through discovering with the intent defining a usable, appropriate and valuable solution Design Create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations that help teams understand user intent and what to build. Deliver Create and deliver UX solutions that measurably improve the core workflows of our target users Better Understand Users - Conduct qualitative and quantitative user research to develop user empathy and better understand intent, motivation and behaviour Collaborate - Work closely with a team of stakeholders, strategists, analysts, developers, and designers to guide UX design from start to finish of a project. Design and deliver user experience solutions for all FGH products, using a thorough discovery process Solve problems experienced by the user with a focus on business and user outcomes Solve interaction design problems using analytical, usability testing and internal/external research. Use storyboards, wireframes, user flows, interaction models, journey flows, mental models and conceptual designs to better understand the end user. Work with Product Designers to develop FGH Design Language and Design System Carry out heuristic reviews to identify user issues and inform research studies Design and create working prototypes in tools such as Figma, for the purposes of user research or to help illustrate design and interaction ideas Support the creation of a common FGH Design Language, constantly evaluating and improving fit for both user and business requirements Conduct both qualitative and quantitative research to better understand users Support CRO activities across all brands by offering advice, guidance and UI design services Prototype concepts using a variety of methods (both analogue and digital) and use it to inform projects. Maintain an awareness of general trends across e-commerce and maintain a deep understanding of User Experience tools and techniques in a touch first environment. Mentor and coach less experienced colleagues to enhance their skills and capabilities, ensuring the use of departmental standards and best practice. ABOUT YOU Minimum of three years of directly related experience (UX designer or similar) A degree in design, human-computer interaction, cognitive science, human factors or related UX field Ability to work under pressure on Multiple projects, managing time and resources. Working in cross functional teams with all areas of the business. Good knowledge of Excel, Word, PowerPoint Significant expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations Proven ability to empathise with users, user needs and mental models Familiarity with UX trends, methodologies Strong skills in UX tools such as Figma, and Photoshop Strong understanding of UX techniques such as personas, red route analysis, user mental modelling Exposure to designing, planning and facilitating user research Experience in understanding outputs from user and stakeholder research, as well as ability to analyse data. Including an ability to synthesize understanding of analysis and user insight to shape UX design deliverables and outcomes Experience of working with data and data analysts to identify new opportunities of improvement Demonstrated understanding of the constraints placed on UX by specific technologies. Knowledge of front-end technologies and frameworks (HTML, CSS, JavaScript) Experience with project estimation Ability to work independently as well in a highly collaborative, team-based environment Serious passion for user-centred design, service design and demonstrated knowledge of information architecture, usability, accessibility, interaction design Understanding of commercial retail business Experience of working with data and data analysts to identify new opportunities of improvement. Demonstrated expert experience in defining, planning and delivering experience projects Strong communication skills and the ability to present and sell ideas to various audiences (technical and non-technical) High level of drive and motivation Knowledge of emerging technologies Exceptional Eye for detail Competitor knowledge and understanding Ability to work under pressure to tight deadlines with high levels of accuracy. Exceptional Customer Focus Able to investigate analyse and interpret customer information and act according to business rules. Understanding and knowledge of FCA Reg requirements. Can work individually or part of a team. Ability to commute to Bradford city centre WHY FGH? Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer. ABOUT US Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group one of the world's largest online retailers. Home to familiar brands such as Freemans, Grattan and Kaleidoscope, we have over 100 years of experience. We're on a mission to help our customers live their best lives through a choice of quality basics , the brands they love and credible exclusive product supported by easy and rewarding ways to pay . We offer excellent service and delivery seven days a week, with so much going for us - why not be part of the story. We have over 600 UK employees working for us in various functions, including Marketing and Creative, Customer Experience, Warehousing and Logistics, Financial Services, Transformation, Buying and Merchandising, IT and Support Services. Our values of Resilience, Empathy, Ambition, Commitment , and Honesty underpin our vibrant and dynamic culture. We're heading for some exciting and challenging places, so why not join us and be part of our vision to create a modern, digital retailer with powerful customer brands, exciting product and compelling financial services . HOW TO APPLY For more information or to apply for this vacancy please click here
Apr 29, 2024
Contractor
Job Title: UX Designer Employer: Freemans Grattan Holdings (FGH) Location: Bradford, West Yorkshire Salary: Competitive Contract Type: Fixed Term / Full-Time Application Closing Date: 30th April 2024 ABOUT THE ROLE We're offering an exciting opportunity for UX Designers to play a pivotal role in shaping the user experience of our customer-facing websites. Your role will involve crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business objectives. Working with the UX team to develop the UX strategy, identify & address potential pain points and guarantee that every aspect of the product user experience is guided by a user-centric approach. This position combines elements of both remote and office work, with a schedule of 2 days per week at our Bradford office and 3 days of remote work from home. You have the flexibility to choose your working hours, starting anytime between 8 10am and working for 7.5 hours each day. ROLE RESPONSIBILITIES Investigate Investigate and explore user problems, carrying out through discovering with the intent defining a usable, appropriate and valuable solution Design Create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations that help teams understand user intent and what to build. Deliver Create and deliver UX solutions that measurably improve the core workflows of our target users Better Understand Users - Conduct qualitative and quantitative user research to develop user empathy and better understand intent, motivation and behaviour Collaborate - Work closely with a team of stakeholders, strategists, analysts, developers, and designers to guide UX design from start to finish of a project. Design and deliver user experience solutions for all FGH products, using a thorough discovery process Solve problems experienced by the user with a focus on business and user outcomes Solve interaction design problems using analytical, usability testing and internal/external research. Use storyboards, wireframes, user flows, interaction models, journey flows, mental models and conceptual designs to better understand the end user. Work with Product Designers to develop FGH Design Language and Design System Carry out heuristic reviews to identify user issues and inform research studies Design and create working prototypes in tools such as Figma, for the purposes of user research or to help illustrate design and interaction ideas Support the creation of a common FGH Design Language, constantly evaluating and improving fit for both user and business requirements Conduct both qualitative and quantitative research to better understand users Support CRO activities across all brands by offering advice, guidance and UI design services Prototype concepts using a variety of methods (both analogue and digital) and use it to inform projects. Maintain an awareness of general trends across e-commerce and maintain a deep understanding of User Experience tools and techniques in a touch first environment. Mentor and coach less experienced colleagues to enhance their skills and capabilities, ensuring the use of departmental standards and best practice. ABOUT YOU Minimum of three years of directly related experience (UX designer or similar) A degree in design, human-computer interaction, cognitive science, human factors or related UX field Ability to work under pressure on Multiple projects, managing time and resources. Working in cross functional teams with all areas of the business. Good knowledge of Excel, Word, PowerPoint Significant expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations Proven ability to empathise with users, user needs and mental models Familiarity with UX trends, methodologies Strong skills in UX tools such as Figma, and Photoshop Strong understanding of UX techniques such as personas, red route analysis, user mental modelling Exposure to designing, planning and facilitating user research Experience in understanding outputs from user and stakeholder research, as well as ability to analyse data. Including an ability to synthesize understanding of analysis and user insight to shape UX design deliverables and outcomes Experience of working with data and data analysts to identify new opportunities of improvement Demonstrated understanding of the constraints placed on UX by specific technologies. Knowledge of front-end technologies and frameworks (HTML, CSS, JavaScript) Experience with project estimation Ability to work independently as well in a highly collaborative, team-based environment Serious passion for user-centred design, service design and demonstrated knowledge of information architecture, usability, accessibility, interaction design Understanding of commercial retail business Experience of working with data and data analysts to identify new opportunities of improvement. Demonstrated expert experience in defining, planning and delivering experience projects Strong communication skills and the ability to present and sell ideas to various audiences (technical and non-technical) High level of drive and motivation Knowledge of emerging technologies Exceptional Eye for detail Competitor knowledge and understanding Ability to work under pressure to tight deadlines with high levels of accuracy. Exceptional Customer Focus Able to investigate analyse and interpret customer information and act according to business rules. Understanding and knowledge of FCA Reg requirements. Can work individually or part of a team. Ability to commute to Bradford city centre WHY FGH? Our staff enjoy competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative and flexible working atmosphere. With our competitive benefits, and supportive teams our staff enjoy helping us on our mission and benefit greatly from the challenges that come with working for a successful retailer. ABOUT US Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO Group one of the world's largest online retailers. Home to familiar brands such as Freemans, Grattan and Kaleidoscope, we have over 100 years of experience. We're on a mission to help our customers live their best lives through a choice of quality basics , the brands they love and credible exclusive product supported by easy and rewarding ways to pay . We offer excellent service and delivery seven days a week, with so much going for us - why not be part of the story. We have over 600 UK employees working for us in various functions, including Marketing and Creative, Customer Experience, Warehousing and Logistics, Financial Services, Transformation, Buying and Merchandising, IT and Support Services. Our values of Resilience, Empathy, Ambition, Commitment , and Honesty underpin our vibrant and dynamic culture. We're heading for some exciting and challenging places, so why not join us and be part of our vision to create a modern, digital retailer with powerful customer brands, exciting product and compelling financial services . HOW TO APPLY For more information or to apply for this vacancy please click here
Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
Apr 29, 2024
Full time
Senior SOC Analyst - Network Security - DDoS - 70-95k Responsibilities: The duties and responsibilities of this Security Services role include, but are not limited to, the following: In-depth response to security incidents generated via analysis and automated tools. Be able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interaction. Troubleshoot problems and issues with customer policies and controls. Research and analyze data sources to provide insight into new threats to customer environment. Collaborating with other members of the SOC to identify emerging trends and threats. Work with the customer to resolve issues on their networking edge. Determine root cause and engage with customers to resolve issues in their network security environment. Research and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based 'library.' Troubleshoot problems and issues with customer networks and virtual environment. Align with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for Sales. Requirements Bachelor's degree in Computer Science or equivalent. 2+ years' experience working with systems and networks. Customer-facing skills required. Network Troubleshooting skills required. Experience using Linux and other related tools. Solid knowledge and understanding of network protocols (TCP/IP) required. Experience using Splunk or other SIEMs preferred. Experience of infrastructure design and management in mission critical environments preferred. Understanding of Virtual Infrastructure preferred Juniper experience would be additionally desirable. JNCIA, CISSP, CISA, GIAC or network specific certifications preferred. Effective communication, organizational, problem-solving and presentation skills Self-motivated and in time while supported, able to work with minimal supervision. Ability to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownership. Senior SOC Analyst - Network Security - DDoS - 70-95k
Director of IT Opportunity for a Director of IT to join our clients leading non-profit organisation based in Birmingham. Salary up to £62,000 + additional benefits, including 28 days holiday + 8 bank holidays. Apply online or contact Declan Jones via / WHO WE ARE: We support young people across the West Midlands who are suffering with homelessness or are at risk of becoming homeless. OUR BENEFITS Technology Scheme Vouchers 28 days annual leave (+8 statutory bank holidays) Childcare Cycle to work and life assurance schemes. Intensive PIE - Psychologically Informed Environment training Shopping, leisure, and day out discounts WHAT WILL YOU BE DOING? Oversee the management of the IT department and the Performance Hub team. Develop and execute strategies for IT and Cybersecurity. Manage data collection systems, analysis, and reporting. Ensure alignment with organisational objectives and achievement of key performance indicators. Continuously evaluate and enhance services. Provide necessary IT and data support for operational functions. Identify and mitigate risks within your area of responsibility. Collaborate with other Directors to support Youth Services Managers and meet organisational objectives. Prepare comprehensive reports for Board, Committees, SLT, and YSMs. Work closely with the Finance Director to develop and monitor departmental budgets. Contribute to business planning and goal setting efforts. Optimise resource allocation within a Psychologically Informed Environment. Supervise a team of performance analysts. Develop and implement policies and strategies for organisational performance management. Implement monitoring systems for performance indicators. Analyse data to identify opportunities for improvement and propose actionable insights. Advise senior management on performance-related issues. Provide data-driven support to enhance performance across the organisation. Cultivate a culture of performance management at all levels. Deliver training sessions to managers and staff on performance improvement practices. Effectively communicate performance-related matters to all staff. Represent the organization in various meetings and events. Manage departmental budgets and expenses in line with approved allocations. Prepare and present reports to Board and Sub-Committees. Stay informed about developments in relevant areas. Coordinate the dissemination of performance indicator information to partners and funders. Assist in obtaining and maintaining external quality certifications. Provide data for the organisation's EDI Strategy objectives. Foster collaborative relationships with Finance and other key departments. Enhance performance reporting processes to reflect organisational evolution and technological advancements. Utilise external data and trends to inform decision-making processes. DIRECTOR OF IT - ESSENTIAL SKILLS Proficient in IT management and data analysis. Advanced skills in MS Power BI. Experience in developing reporting structures and conducting data analysis. Strong understanding of value creation and cybersecurity principles. Demonstrated leadership abilities. Experience managing budgets and operations in resource-constrained environments. Track record of providing strategic guidance at a leadership level. Experience in staff management and performance supervision. Proven success in optimising resources and promoting best practices. Ability to effectively communicate complex data through reports and presentations. Experience in building and maintaining relationships with external stakeholders. TO BE CONSIDERED Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: Power BI, Planning, Budgeting, Team leadership, Data Capture and Analysis , Value creation, Cyber Security
Apr 29, 2024
Full time
Director of IT Opportunity for a Director of IT to join our clients leading non-profit organisation based in Birmingham. Salary up to £62,000 + additional benefits, including 28 days holiday + 8 bank holidays. Apply online or contact Declan Jones via / WHO WE ARE: We support young people across the West Midlands who are suffering with homelessness or are at risk of becoming homeless. OUR BENEFITS Technology Scheme Vouchers 28 days annual leave (+8 statutory bank holidays) Childcare Cycle to work and life assurance schemes. Intensive PIE - Psychologically Informed Environment training Shopping, leisure, and day out discounts WHAT WILL YOU BE DOING? Oversee the management of the IT department and the Performance Hub team. Develop and execute strategies for IT and Cybersecurity. Manage data collection systems, analysis, and reporting. Ensure alignment with organisational objectives and achievement of key performance indicators. Continuously evaluate and enhance services. Provide necessary IT and data support for operational functions. Identify and mitigate risks within your area of responsibility. Collaborate with other Directors to support Youth Services Managers and meet organisational objectives. Prepare comprehensive reports for Board, Committees, SLT, and YSMs. Work closely with the Finance Director to develop and monitor departmental budgets. Contribute to business planning and goal setting efforts. Optimise resource allocation within a Psychologically Informed Environment. Supervise a team of performance analysts. Develop and implement policies and strategies for organisational performance management. Implement monitoring systems for performance indicators. Analyse data to identify opportunities for improvement and propose actionable insights. Advise senior management on performance-related issues. Provide data-driven support to enhance performance across the organisation. Cultivate a culture of performance management at all levels. Deliver training sessions to managers and staff on performance improvement practices. Effectively communicate performance-related matters to all staff. Represent the organization in various meetings and events. Manage departmental budgets and expenses in line with approved allocations. Prepare and present reports to Board and Sub-Committees. Stay informed about developments in relevant areas. Coordinate the dissemination of performance indicator information to partners and funders. Assist in obtaining and maintaining external quality certifications. Provide data for the organisation's EDI Strategy objectives. Foster collaborative relationships with Finance and other key departments. Enhance performance reporting processes to reflect organisational evolution and technological advancements. Utilise external data and trends to inform decision-making processes. DIRECTOR OF IT - ESSENTIAL SKILLS Proficient in IT management and data analysis. Advanced skills in MS Power BI. Experience in developing reporting structures and conducting data analysis. Strong understanding of value creation and cybersecurity principles. Demonstrated leadership abilities. Experience managing budgets and operations in resource-constrained environments. Track record of providing strategic guidance at a leadership level. Experience in staff management and performance supervision. Proven success in optimising resources and promoting best practices. Ability to effectively communicate complex data through reports and presentations. Experience in building and maintaining relationships with external stakeholders. TO BE CONSIDERED Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: Power BI, Planning, Budgeting, Team leadership, Data Capture and Analysis , Value creation, Cyber Security
Are you ready to elevate your career in a dynamic public sector environment? Become an integral part of a supportive team where you ll showcase your expertise in presenting complex information, providing insightful analysis, and driving performance improvements. In the Senior Corporate Planning and Performance Analyst role, you will be: Offer research and analytical guidance to meet both internal and external needs, ensuring accuracy and integrity of performance data Assist in the implementation and enhancement of performance measurement systems, including benchmarking against comparable services and fostering compatibility between information systems Support the Service's corporate planning by monitoring performance, identifying areas for improvement, and facilitating effective operational delivery To be considered for the Senior Corporate Planning and Performance Analyst role, you must have: Experience in producing reports and documentation, coupled with a proven track record in research, investigation, and analysis across diverse information sources to influence decision-making Proficiency in a wide array of statistical/performance information management techniques and research methods, complemented by an understanding of organisational performance metrics and management information needs The flexibility to respond to changing priorities change, manage time, set priorities, plan and organise own work to meet deadlines, fostering collaborative relationships with colleagues, service users, and partners Excellent communication and presentation skills with the ability to present information to a range of audiences including Senior Management Comprehensive IT skills including Crystal reports and Microsoft Office applications (Word and Excel) with experience in specialist software applications like Microsoft SQL Server Management Studio and geo-mapping software (advantage) What's on Offer: Temporary position with the possibility for a permanent role in the future Full time working hours - Monday to Friday, 37 hours per week Starting on an hourly rate of £17.16 plus holiday pay, weekly pay and other benefits Office based in St Asaph - there may be some agile working / home-based work available once full training has been provided Please note this role is subject to a basic DBS disclosure. If you thrive in a fast-paced environment, excel in producing high-quality reports, and are eager to contribute to organisational success, we want to hear from you!
Apr 29, 2024
Seasonal
Are you ready to elevate your career in a dynamic public sector environment? Become an integral part of a supportive team where you ll showcase your expertise in presenting complex information, providing insightful analysis, and driving performance improvements. In the Senior Corporate Planning and Performance Analyst role, you will be: Offer research and analytical guidance to meet both internal and external needs, ensuring accuracy and integrity of performance data Assist in the implementation and enhancement of performance measurement systems, including benchmarking against comparable services and fostering compatibility between information systems Support the Service's corporate planning by monitoring performance, identifying areas for improvement, and facilitating effective operational delivery To be considered for the Senior Corporate Planning and Performance Analyst role, you must have: Experience in producing reports and documentation, coupled with a proven track record in research, investigation, and analysis across diverse information sources to influence decision-making Proficiency in a wide array of statistical/performance information management techniques and research methods, complemented by an understanding of organisational performance metrics and management information needs The flexibility to respond to changing priorities change, manage time, set priorities, plan and organise own work to meet deadlines, fostering collaborative relationships with colleagues, service users, and partners Excellent communication and presentation skills with the ability to present information to a range of audiences including Senior Management Comprehensive IT skills including Crystal reports and Microsoft Office applications (Word and Excel) with experience in specialist software applications like Microsoft SQL Server Management Studio and geo-mapping software (advantage) What's on Offer: Temporary position with the possibility for a permanent role in the future Full time working hours - Monday to Friday, 37 hours per week Starting on an hourly rate of £17.16 plus holiday pay, weekly pay and other benefits Office based in St Asaph - there may be some agile working / home-based work available once full training has been provided Please note this role is subject to a basic DBS disclosure. If you thrive in a fast-paced environment, excel in producing high-quality reports, and are eager to contribute to organisational success, we want to hear from you!
Job Purpose As a Business Intelligence Analyst you'll support the business by improving the quality of data and performance information to aid strategic decision-making, strategic planning and regulatory returns. This role will be offering £300 - £350 p/d inside IR35, hybrid working (50% on site in Stoke-on-Trent) You must be able to get to site location.Key responsibilities for area of specialism: Manage the provision of high-quality performance data and analysis to help develop, deliver, and improve services. Facilitate report and dashboard development in SSRS and PowerBI report layers plus direct SQL query/view/procedure builds in SQL Server. Develop and design system databases front-end applications and languages needed to write and support these (i.e. Microsoft Access Forms (VBA), Win Forms, ASP.NET (C# Maintain an expertise in key systems configuration - advising the business on best options, setting up test and live configuration to maximise efficiency and best practice collection and usage of data. Develop Stored Procedures, SQL Server Job Management. Deliver Data Modelling, Data Analysis, designing/development & Implementation of Business Intelligence/Data Integration & Data Warehouse (where not contracted to a 3rd party). Empower colleagues throughout the business to interpret management information and understand how data can improve their service. Coach end users on in-house database front end applications and advanced functions of some 3rd party software (i.e. CRM and Agile). Technical experts are responsible for: Supporting Heads of Service and Strategic Leads to deliver operational goals and outcomes. Demonstrating and instilling our values. Excellent performance and achievement. Silo removal and working as one team. Delivering value for money. In addition to the above, our Technical experts will: Ensure that the Group complies with legislative, regulatory, constitutional and financial requirements and works, including contractual requirements for services commissioned by statutory bodies and funders to high professional and ethical standards in all areas of business excellence. Promote the Group and develop its relationships to ensure that the positive work of the Group is recognised locally, regionally and nationally. Maintain and develop effective external networks and partnerships with other registered providers, local authorities, funding institutions, regulators and other organisations that are crucial to the Group's work and business interests. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Job Purpose As a Business Intelligence Analyst you'll support the business by improving the quality of data and performance information to aid strategic decision-making, strategic planning and regulatory returns. This role will be offering £300 - £350 p/d inside IR35, hybrid working (50% on site in Stoke-on-Trent) You must be able to get to site location.Key responsibilities for area of specialism: Manage the provision of high-quality performance data and analysis to help develop, deliver, and improve services. Facilitate report and dashboard development in SSRS and PowerBI report layers plus direct SQL query/view/procedure builds in SQL Server. Develop and design system databases front-end applications and languages needed to write and support these (i.e. Microsoft Access Forms (VBA), Win Forms, ASP.NET (C# Maintain an expertise in key systems configuration - advising the business on best options, setting up test and live configuration to maximise efficiency and best practice collection and usage of data. Develop Stored Procedures, SQL Server Job Management. Deliver Data Modelling, Data Analysis, designing/development & Implementation of Business Intelligence/Data Integration & Data Warehouse (where not contracted to a 3rd party). Empower colleagues throughout the business to interpret management information and understand how data can improve their service. Coach end users on in-house database front end applications and advanced functions of some 3rd party software (i.e. CRM and Agile). Technical experts are responsible for: Supporting Heads of Service and Strategic Leads to deliver operational goals and outcomes. Demonstrating and instilling our values. Excellent performance and achievement. Silo removal and working as one team. Delivering value for money. In addition to the above, our Technical experts will: Ensure that the Group complies with legislative, regulatory, constitutional and financial requirements and works, including contractual requirements for services commissioned by statutory bodies and funders to high professional and ethical standards in all areas of business excellence. Promote the Group and develop its relationships to ensure that the positive work of the Group is recognised locally, regionally and nationally. Maintain and develop effective external networks and partnerships with other registered providers, local authorities, funding institutions, regulators and other organisations that are crucial to the Group's work and business interests. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
An opportunity has arisen for a Business Intelligence Manager within our client' s Business Intelligence Team based at their Headquarters in Sheffield. Business Intelligence Manager Contract: Permanent Salary: Grade 9 (£41,418 - £44,428) Hours: Full Time - 37 Hours per week (Flexi Time) Work Pattern: Monday - Friday Location: Headquarters, Sheffield and Remote Working As an experienced Manager, you will provide guidance, professional and technical advice, direction and input across to your team of three Data Quality Analysts and five Business Intelligence Analysts. You will rely on your knowledge and experience to ensure that work is delivered to a high standard and on time. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be comfortable presenting and explaining complex data and intelligence, writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others' thinking and to negotiate with them to achieve an outcome. You will be responsible for the delivery of organisational objectives and performance measures in relation to Business Intelligence team. Acting as the subject matter expert in boards and meetings you will provide input as required to give meaning to the data or intelligence presented. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding on how the data is collected and how it is interpreted. With a very good working knowledge of legislation relating to Data protection and GDPR, you will provide data quality oversight for the team, ensuring their reports; performance measures and systems meet these requirements. Closing date for applications is 23:59 Hours on Sunday 12 May 2024. Interviews will be held commencing week commencing Monday 20 May 2024. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. This employer also operates a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. All applications will be given equal consideration and this employer particularly welcomes applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our client's workforce. This employer also offers a guaranteed interview scheme in relation to disability. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable. Our client's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
Apr 28, 2024
Full time
An opportunity has arisen for a Business Intelligence Manager within our client' s Business Intelligence Team based at their Headquarters in Sheffield. Business Intelligence Manager Contract: Permanent Salary: Grade 9 (£41,418 - £44,428) Hours: Full Time - 37 Hours per week (Flexi Time) Work Pattern: Monday - Friday Location: Headquarters, Sheffield and Remote Working As an experienced Manager, you will provide guidance, professional and technical advice, direction and input across to your team of three Data Quality Analysts and five Business Intelligence Analysts. You will rely on your knowledge and experience to ensure that work is delivered to a high standard and on time. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be comfortable presenting and explaining complex data and intelligence, writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others' thinking and to negotiate with them to achieve an outcome. You will be responsible for the delivery of organisational objectives and performance measures in relation to Business Intelligence team. Acting as the subject matter expert in boards and meetings you will provide input as required to give meaning to the data or intelligence presented. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding on how the data is collected and how it is interpreted. With a very good working knowledge of legislation relating to Data protection and GDPR, you will provide data quality oversight for the team, ensuring their reports; performance measures and systems meet these requirements. Closing date for applications is 23:59 Hours on Sunday 12 May 2024. Interviews will be held commencing week commencing Monday 20 May 2024. APPLICATION PROCESS: To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. This employer also operates a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. All applications will be given equal consideration and this employer particularly welcomes applications from individuals from ethnic minority backgrounds, women, those who identify as Lesbian, Gay, Bisexual, Transgender, or Other (LGBT+) or are disabled as these groups are currently underrepresented within our client's workforce. This employer also offers a guaranteed interview scheme in relation to disability. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and Disclosure Scotland Criminal Records Check or Enhanced DBS check (formerly CRB) if applicable. Our client's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.
This role would really suit somebody who is an independent problem-solver with exceptional attention to detail and an analytical thinker. Additionally, having an agile and adaptable work style is essential. You will be responsible for maintaining, optimising, and extracting valuable insights from our HR systems and data. As the HR Data Analyst, you will take ownership of providing end-user support and troubleshooting system-related issues, as well as playing a lead role in any future system implementation projects. In this role, trust is key as you will be developing and generating comprehensive HR reports and dashboards to support business objectives while ensuring data privacy and compliance with relevant regulations. In this position, unity is important as you will have the opportunity to collaborate with cross-functional teams to identify and resolve data-related issues, driving data-driven decision-making within the organisation. The Key Requirements Strong proficiency in HR systems, data management, and reporting tools. Experience with HRIS implementation or system upgrades. Experience of designing and delivering training materials. Degree level of education or equivalent experience and/or certification in HR analytics or related field. Full driving licence is required. Able to travel at short notice within the UK to other Aston Martin sites. In this role, you will be courageously driving improvement initiatives both within and beyond the team and be skilled in identifying improvements. You'll be using a combination of technical expertise, analytical prowess, and a deep understanding of HR processes. Here at Aston Martin, our mission is to provide a thrilling and exciting driving experience, giving people an ultra-luxury experience. We are a British marque, offering the latest technology, craftsmanship, and graceful styling in sportscars. Our aim is to have zero single use plastic packaging waste from our manufacturing facilities by 2025, a 15% reduction in water consumption at our manufacturing operations by the same year and maximise our use of sustainable materials. The Benefits and Perks Based in the heart of Warwickshire with access to major motorways for when you are onsite. 26 days annual leave + 8 Statutory bank holidays. Discounted Car Lease Scheme. Company Pension. Healthcare. The Next Step Everyone will be responded to following their application.
Apr 28, 2024
Full time
This role would really suit somebody who is an independent problem-solver with exceptional attention to detail and an analytical thinker. Additionally, having an agile and adaptable work style is essential. You will be responsible for maintaining, optimising, and extracting valuable insights from our HR systems and data. As the HR Data Analyst, you will take ownership of providing end-user support and troubleshooting system-related issues, as well as playing a lead role in any future system implementation projects. In this role, trust is key as you will be developing and generating comprehensive HR reports and dashboards to support business objectives while ensuring data privacy and compliance with relevant regulations. In this position, unity is important as you will have the opportunity to collaborate with cross-functional teams to identify and resolve data-related issues, driving data-driven decision-making within the organisation. The Key Requirements Strong proficiency in HR systems, data management, and reporting tools. Experience with HRIS implementation or system upgrades. Experience of designing and delivering training materials. Degree level of education or equivalent experience and/or certification in HR analytics or related field. Full driving licence is required. Able to travel at short notice within the UK to other Aston Martin sites. In this role, you will be courageously driving improvement initiatives both within and beyond the team and be skilled in identifying improvements. You'll be using a combination of technical expertise, analytical prowess, and a deep understanding of HR processes. Here at Aston Martin, our mission is to provide a thrilling and exciting driving experience, giving people an ultra-luxury experience. We are a British marque, offering the latest technology, craftsmanship, and graceful styling in sportscars. Our aim is to have zero single use plastic packaging waste from our manufacturing facilities by 2025, a 15% reduction in water consumption at our manufacturing operations by the same year and maximise our use of sustainable materials. The Benefits and Perks Based in the heart of Warwickshire with access to major motorways for when you are onsite. 26 days annual leave + 8 Statutory bank holidays. Discounted Car Lease Scheme. Company Pension. Healthcare. The Next Step Everyone will be responded to following their application.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Apr 27, 2024
Full time
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We welcome applications from candidates who meet some but not all of the criteria listed below. Job Purpose: We're currently looking for a D365 CRM Developer. This position sits within our IT Team. We have offices in both Glasgow and London and will consider any UK based candidate. We can offer both hybrid and remote working options. The D365 CRM Developer is a technical professional within Enterprise Services Platform CoE team, with specific responsibility for the delivery of service improvement activity on the Dynamics 365 CE services in project and business settings. The D365 CRM Developer will require a good understanding of the product and how it fits within the wider ACCA technology landscape and D365 production and delivery process. The work will be delivered using our continuous delivery methodology work across IT and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post go live activities. Develop custom plugins, workflows, Power Automate flows, and JavaScript to extend D365 CE functionality with an ability to write efficient reusable, and well-documented code. Integrate D365 CE with other applications and systems using tools like Azure Logic Apps, Power Automate, and custom APIs. Develop the Dynamics 365 environment to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model. Manage and control D365 CE release process working closely with service providers as well as Digital Transformation. Provide ongoing support and maintenance for D365 CE applications, troubleshoot issues, and implement fixes and enhancements. Assist in data migration tasks, ensuring accurate and secure transfer of data from legacy systems to D365 CE Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. Stay updated with the latest D365 CE features and updates. Evaluate and implement upgrades and enhancements to improve system performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. Define Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services The Person In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and Power Platform, Unified Service Desk (USD), SQL Server Reporting Services (SSRS), SSIS packages development and Azure Cloud and integration. Proficiency in developing plugins, Power Automate flows, Power Apps, Power Portal using Power Pages and Power BI. Knowledge of creating and utilising web resources for implementing custom UI components and scrips within Dynamics 365 CE. Experience in developing Azure services, including data migration and integration services to connect Dynamics 365 CE with other applications and services. Experience of shaping and delivering Dynamics 365 service improvements and ongoing management working across business functions and vendors. Experience of working in organisations undergoing significant transformation. Experience of software lifecycle implementation methodologies and release processes with version control for managing source code and collaborative development. Ability to create technical documentation, including design specification, test plans, and user guides. Experience of working across IT towers and business departments to gather requirements and deliver service improvements. Able to demonstrate a clear understanding of detailed technical concepts and to apply this understanding to everyday business problems. Proficiency in testing and debugging customisations to ensure they meet the specified requirements and do not adversely impact the system. Excellent analytical and problem-solving skills, with ability to think laterally and conceptually. Our Benefits We strive to create an environment where you can prioritise your wellbeing and so have designed our benefits to give you the flexibility and power to do so. Our core benefits include private healthcare, life assurance and income protection as well as a fantastic defined contribution pension scheme. We provide an employee assistance programme and are proud to offer a financial wellbeing tool called Nudge, to our employees. Our flexible benefits platform gives you the power to customise your benefit plan to suit your needs, you can choose to add a number of benefits including extra holidays, PMI family cover, cycle to work, Travel and Gym loans and more! You can also enjoy exclusive access to our discount site and wellbeing centre platform. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
A great energy client based in London is looking for a Full Stack Python Engineer with DevOps to come and join their team. The role is 2 days in the office and 3 days WFH. This role is very hands-on with coding so you will need to be comfortable getting stuck in. You will need to be comfortable managing a small team of engineers to deliver projects and help with their ongoing personal and professional development. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that developer tasks and Jira tickets are feasible to deliver. Translate designs and wireframes into high quality code. Develop new user-facing features using frameworks such as React.js. Other frameworks will be considered. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Excellent Benefits 25 days' annual leave and bank holidays Recognition schemes allowing colleagues to say thanks Company contribution to your pension scheme Family friendly policies, including enhanced company maternity/paternity and shared parental benefits Employee assistance programme for free, confidential support for your professional or personal life, including financial management and family care Special leave such as study leave, sabbatical or public duties Three days paid leave a year for volunteering to support your local community Season ticket loan scheme to support your commute Skills Knowledge and Expertise Experience of coding Python and using the Django framework (other frameworks will be considered). Experience of coding in a front-end capacity (preferably React but other frameworks will be considered). Microservices and using related tools. Docker, Docker Compose, Kubernetes. Databases SQL RESTful API development and management. Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services Excellent communication and teamwork skills.
Apr 27, 2024
Full time
A great energy client based in London is looking for a Full Stack Python Engineer with DevOps to come and join their team. The role is 2 days in the office and 3 days WFH. This role is very hands-on with coding so you will need to be comfortable getting stuck in. You will need to be comfortable managing a small team of engineers to deliver projects and help with their ongoing personal and professional development. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that developer tasks and Jira tickets are feasible to deliver. Translate designs and wireframes into high quality code. Develop new user-facing features using frameworks such as React.js. Other frameworks will be considered. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Excellent Benefits 25 days' annual leave and bank holidays Recognition schemes allowing colleagues to say thanks Company contribution to your pension scheme Family friendly policies, including enhanced company maternity/paternity and shared parental benefits Employee assistance programme for free, confidential support for your professional or personal life, including financial management and family care Special leave such as study leave, sabbatical or public duties Three days paid leave a year for volunteering to support your local community Season ticket loan scheme to support your commute Skills Knowledge and Expertise Experience of coding Python and using the Django framework (other frameworks will be considered). Experience of coding in a front-end capacity (preferably React but other frameworks will be considered). Microservices and using related tools. Docker, Docker Compose, Kubernetes. Databases SQL RESTful API development and management. Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services Excellent communication and teamwork skills.
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk / IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 27, 2024
Full time
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk / IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 27, 2024
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more