Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
Apr 29, 2024
Full time
Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
Apr 29, 2024
Full time
Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals. As part of our projects team you will work within a dynamic pensions administration function servicing both internal and external clients. Initially, the successful candidate will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. Following on the job training, the successful candidate will be expected to run and manage large projects successfully and maintain existing reporting requirements. To ensure full system automation can be achieved and to work closely with Administration and Systems.As a reward for your efforts, a competitive salary, bonus and benefits package is offered along with potential progression opportunity, support and further trainingAt WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The office location/base for this role can be Redhill, Welwyn or Leeds. The Role In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved. Escalate problems and cases to Team Leader. Be a point of reference on technical issues and non-standard cases. Challenge procedures to identify process improvements and pass on recommendations to Team Leader. Mentor junior associates and hold regular feedback sessions. Monitor own projects and that of junior associates via the Team Planner to ensure agreed target dates are achieved. Take responsibility for development of homepage and precedent documents. Produce test packs for automation, test and sign off calculations for DB and DC members. Assist in due diligence exercises, analysing data quality, identifying data issues and proposing solutions. Monitor and manage data cleaning requirements. Assist and prepare large mailing projects to members. Scoping costs for projects outside of business as usual and monitoring the spend versus budget On a daily basis be the main contact for an agreed list of projects and maintain and develop client relationships. Work with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. The Requirements Experience of dealing with occupational pension schemes. Experience of coaching and supporting less experienced associates. Experience of working on projects an advantage. Excellent interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focused. Computer literate with experience of using Excel spreadsheets preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity Equal Opportunity Employer
Apr 26, 2024
Full time
As a leader in the marketplace, WTW offers an excellent opportunity for experienced pension professionals. As part of our projects team you will work within a dynamic pensions administration function servicing both internal and external clients. Initially, the successful candidate will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. Following on the job training, the successful candidate will be expected to run and manage large projects successfully and maintain existing reporting requirements. To ensure full system automation can be achieved and to work closely with Administration and Systems.As a reward for your efforts, a competitive salary, bonus and benefits package is offered along with potential progression opportunity, support and further trainingAt WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The office location/base for this role can be Redhill, Welwyn or Leeds. The Role In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved. Escalate problems and cases to Team Leader. Be a point of reference on technical issues and non-standard cases. Challenge procedures to identify process improvements and pass on recommendations to Team Leader. Mentor junior associates and hold regular feedback sessions. Monitor own projects and that of junior associates via the Team Planner to ensure agreed target dates are achieved. Take responsibility for development of homepage and precedent documents. Produce test packs for automation, test and sign off calculations for DB and DC members. Assist in due diligence exercises, analysing data quality, identifying data issues and proposing solutions. Monitor and manage data cleaning requirements. Assist and prepare large mailing projects to members. Scoping costs for projects outside of business as usual and monitoring the spend versus budget On a daily basis be the main contact for an agreed list of projects and maintain and develop client relationships. Work with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. The Requirements Experience of dealing with occupational pension schemes. Experience of coaching and supporting less experienced associates. Experience of working on projects an advantage. Excellent interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focused. Computer literate with experience of using Excel spreadsheets preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity Equal Opportunity Employer
We're growing and want you to be a part of our journey. We are seeking a Senior Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Apr 24, 2024
Full time
We're growing and want you to be a part of our journey. We are seeking a Senior Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Senior Data and Projects Pensions Specialist Fantastic opportunity to work with a globally renowned FTSE business in London for 18 months. Advantage are seeking Pension Specialists with extensive pension operations experience in either an in-house or third-party administrator environment. This is a unique opportunity to work with an in-house Trustee services team who provide benefits to approx. 45,000 members with annual pension and other benefit payments of around £900 million a year and assets in excess of £18 billion. They process benefits in over 30 different currencies and you'll be overseeing the weekly and monthly pension payroll with payments exceeding £50 million per month. As a Senior Data and Projects Pensions Specialist you'll provide day-to-day delivery of complex pension project activities across various pension funds supported by the unit. Assisting in the management of key relationships with the 3rd party IT system providers and internal teams you will ensure integrity of data held on the pensions administration system is maintained whilst delivering the desired outcomes across multiple projects. These projects will include pensions system enhancements and data for activities such as actuarial valuations and GMP equalisation exercises. Responsibilities Integral role helping with the oversight of the main pension administration system supplied by a 3rd party (Compendia). This covers the day-to-day relationship with the 3rd party, being actively involved in upgrades and providing input on the strategic direction for the system. Overseeing schedule of activities required to ensure compliance with legislative and reportable events. Working with large volumes of sensitive and personal data to respond to time critical requests, actively delivering annual processes and reviewing the quality of data held in the TSU. For example, annual events include the production and delivery of pension benefit statements and valuation extracts for the Scheme actuary. A point of contact for relationship with key service providers, such as Equiniti, Altavia, Lexis Nexis, IT and internal Info Risk team. Working with these providers on cross-boundary projects, such as the implementation of a major pension IT system upgrade whilst ensuring business continuity throughout the project and the successful delivery of Pensions Dashboards. Provide support and coaching to the wider Data, Projects and Systems team of one person in London and five people in Krakow, assisting with their development and also providing pension specific training across the TSU. Candidate Skills and Experience Given the nature of the role, you should have extensive previous pension operations experience in either an in-house or third-party administrator environment. The successful applicant is expected to have the following: Pension qualifications (eg PMI, CPC) Excellent knowledge of UK defined benefit pension schemes Deep knowledge of UK pension legislation Experience of working with pension administration systems (preferably Compendia) Experience of working with large volumes of sensitive pensions data Knowledge and experience of external market practices and products in pensions Self-starter and effective team player Ability to influence, develop and lead Able to focus on the detail without losing sight of the broader issue or strategy Submit your CV now to be considered for this fantastic 18month contract opportunity with a globally renowned business.
Apr 23, 2024
Contractor
Senior Data and Projects Pensions Specialist Fantastic opportunity to work with a globally renowned FTSE business in London for 18 months. Advantage are seeking Pension Specialists with extensive pension operations experience in either an in-house or third-party administrator environment. This is a unique opportunity to work with an in-house Trustee services team who provide benefits to approx. 45,000 members with annual pension and other benefit payments of around £900 million a year and assets in excess of £18 billion. They process benefits in over 30 different currencies and you'll be overseeing the weekly and monthly pension payroll with payments exceeding £50 million per month. As a Senior Data and Projects Pensions Specialist you'll provide day-to-day delivery of complex pension project activities across various pension funds supported by the unit. Assisting in the management of key relationships with the 3rd party IT system providers and internal teams you will ensure integrity of data held on the pensions administration system is maintained whilst delivering the desired outcomes across multiple projects. These projects will include pensions system enhancements and data for activities such as actuarial valuations and GMP equalisation exercises. Responsibilities Integral role helping with the oversight of the main pension administration system supplied by a 3rd party (Compendia). This covers the day-to-day relationship with the 3rd party, being actively involved in upgrades and providing input on the strategic direction for the system. Overseeing schedule of activities required to ensure compliance with legislative and reportable events. Working with large volumes of sensitive and personal data to respond to time critical requests, actively delivering annual processes and reviewing the quality of data held in the TSU. For example, annual events include the production and delivery of pension benefit statements and valuation extracts for the Scheme actuary. A point of contact for relationship with key service providers, such as Equiniti, Altavia, Lexis Nexis, IT and internal Info Risk team. Working with these providers on cross-boundary projects, such as the implementation of a major pension IT system upgrade whilst ensuring business continuity throughout the project and the successful delivery of Pensions Dashboards. Provide support and coaching to the wider Data, Projects and Systems team of one person in London and five people in Krakow, assisting with their development and also providing pension specific training across the TSU. Candidate Skills and Experience Given the nature of the role, you should have extensive previous pension operations experience in either an in-house or third-party administrator environment. The successful applicant is expected to have the following: Pension qualifications (eg PMI, CPC) Excellent knowledge of UK defined benefit pension schemes Deep knowledge of UK pension legislation Experience of working with pension administration systems (preferably Compendia) Experience of working with large volumes of sensitive pensions data Knowledge and experience of external market practices and products in pensions Self-starter and effective team player Ability to influence, develop and lead Able to focus on the detail without losing sight of the broader issue or strategy Submit your CV now to be considered for this fantastic 18month contract opportunity with a globally renowned business.
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details
Jan 04, 2022
Full time
About the opportunity: We are looking for a motivational and inspiring Programme Director to lead a team of 45 staff across nine regions, with direct line management of seven Programme Managers and one School Onboarding Manager. The role has responsibility for oversight of the delivery of our tutoring programmes in schools, currently working towards a target of reaching nearly 8,500 disadvantaged pupils in 2021-22. The Programme Director will ensure programmes are delivered to a consistently high standard, drawing on evidence of best practice, willing to regularly reflect and learn to drive improvements. This team manages and oversees all delivery metrics, as well as school relationships (including renewals) and school recruitment. The Programme Director also sets functional KPIs and milestones, ensuring progress towards these. The Programme Team works closely with the Impact and Quality Team, who hold responsibility for design, monitoring and evaluation of the programme, and with the Marketing and Communications Team, who lead on nationwide tutor recruitment. Given this, it is essential that the Programme Director can work collaboratively and is skilled in cross-team working, with outstanding communication skills. As a member of the Senior Management Team (comprising CEO and Directors), the Programme Director helps to set organisational strategy, define growth targets, and contributes to cross-functional problem solving to ensure progress towards organisational goals. The role interacts with the Board at quarterly meetings and has regular contact with external stakeholders including headteachers, sector partners and funders. This year Action Tutoring has continued to grow its reach, particularly given the opportunity that the National Tutoring Programme has provided to access additional funding to reach new schools and scale, enabled by the development of our online programme model. We are seeking new skills within our leadership team to spearhead the next phase of the organisation's growth. The role would suit a dynamic, skilled people leader, who is goal orientated and delivery focused, thrives in a fast paced environment and has proven problem solving skills. Reports to: CEO Place of work: London office: The Dock, Tobacco Quay, Wapping Lane, E1W 2SF. The role will require regular presence in London (approximately 4-6 days a month); however we are open to appointing candidates based outside of London and ideally in one of our regions. Salary: £47,000 - £54,000 depending on experience Contract and working hours: permanent, full time (37.5 hours per week). For the right candidate, we are open to flexible working requests. Start date: January 2022 Closing date and interviews: Sunday, 5th December 2021. Stage 1 interviews will be held from 13th December and stage 2 interviews will be held 20th and 21st December 2021. All Action Tutoring staff must have a DBS check. Should you be aware of any incidents, cautions or convictions that would appear on your DBS check, you should notify us with your application. Duties and responsibilities Programme delivery Ensure programmes are delivered to a consistently high standard, including strong satisfaction and rates of renewal from partner schools. Oversee management of programme delivery in schools to meet KPIs across all eight regions that Action Tutoring operates in. Oversee effective management and renewal of existing partner schools (with associated income generation of c.£0.9m). Oversee recruitment and onboarding of new schools in line with annual growth targets together with the Programme Managers and the School Onboarding Manager, including the potential of launching Action Tutoring in a new geographical area in accordance with future strategy plans. Work with others in the organisation to ensure that the operations of programmes run as effectively as possible. Be accountable to the Board for the performance of the Programme Team, including providing effective reporting to the Board. Ensure the Programme Team adhere to Action Tutoring's safeguarding, health and safety and GDPR policies and procedures. Organisational strategic direction: Work with the CEO, Board and Senior Management Team to define strategic priorities and targets. Define functional strategic priorities and areas for development for the Programme Team. Align the Programme Team around strategy, ensuring buy-in. Develop plans with the wider team for how to extend Action Tutoring's reach (including through expansion into new geographies) and ensure sustainability. Annual planning: Develop annual objectives for the Programme Team, aligned with organisational strategy with input from team members. Define structure and capacity/resource requirements for programme functions, looking ahead to how this changes over time to ensure future-proofing. People management and development: Direct line management of seven Programme Managers and one School Onboarding Manager, supporting their development and delivery of KPIs and ensuring that the Programme Coordinators they manage are delivering effectively and flourishing in their roles. Maintain team morale, including ensuring adequate support is provided where needed. Work closely in collaboration with the Programme Team Administrator to ensure programmes all have the required administrative support to run effectively. Identify skills gaps/development needs for the Programme Team and work with the HR Manager to put in place training solutions and development opportunities. Oversee recruitment of Programme Team roles (internal and external), updating or adapting processes when necessary. Other: Seek to use and build networks for the betterment of the charity. Any other ad hoc responsibilities as deemed relevant by the CEO. Person specification We are seeking applications from individuals who have: At least four years experience in line management and developing others. Experience in people leadership, with high levels of emotional intelligence and resilience. Experience of theoretical and practical approaches to designing effective programmes, ideally within the education sector. Outstanding communication and people skills; strong written and numerical skills. Excellent stakeholder management; ability to build effective relationships swiftly. Ability to think creatively, strategically and analytically to find effective solutions and with a proven track record of achieving results. Highly organised, able to multi-task and prioritise and complete all activities to a high standard and high attention to detail. Ability to inspire and motivate others. Goal orientated, able to work collaboratively to achieve results. Confident public speaker; experience presenting to a variety of audiences. Committed to equality, diversity and inclusion. Committed to the mission and values of Action Tutoring. Committed to promoting and safeguarding the welfare of children. Qualifications criteria: Undergraduate degree (or equivalent experience). A*-C in maths and English at GCSE (or equivalent experience). Right to work in the UK. Required experience: At least four years' experience of line managing a team and developing others. Experience of cross-team working. Ability to deliver to challenging KPIs. Evidence of pitching and managing sales of programmes. Understanding of complex programme delivery. Experience of working with schools or in education. Experience in leading a geographically dispersed team (desirable). Benefits: Hybrid working We offer a flexible combination of office and home based working. Holiday 25 days holiday a year (plus UK public holidays), increasing by a day for each complete year of service (up to three extra days). Flexitime and TOIL We have a flexible policy for working hours, and offer TOIL where staff have to work particularly early in the day or late in the evening, so that they can reclaim those hours at another time. Team away days The whole team across the UK gets together three times a year. Pensions We have a workplace pension scheme with a 3% employer contribution. Culture of celebrating Regular thanks and praise and monthly recognition of 'heroes' to celebrate employees going above and beyond. Knowledge-sharing Lots of opportunities to learn from others in the organisation, including policy briefings, shadowing colleagues and peer-to-peer development. Socials Team socials around team days, regular bring-and-share team lunches and other activities. Proofreading Team As well as checking the accuracy of all content Action Tutoring shares with external audiences, our proofreading team supports individuals who would value an extra pair of eyes on their writing. Ad hoc projects Interested in other exciting topics relevant to our charity? Then join one of our working groups (including policy, diversity and inclusion, curriculum and training, socials, data and insights) and support with ongoing projects. Application process:..... click apply for full job details
Resurgo is in a time of significant growth, with new Spear centres opening each year, a further employability programme (Re-Work) created in response to the pandemic in 2020, and ambitious aims to strengthen our coaching and impact consultancy through Resurgo Consulting in 2022. The Head of People, Culture and Operations will be central to ensuring we maintain our strong team culture and stable operations while developing an organizational structure that is best positioned for this growth. As a strong creative leader with an ability to manage projects with multiple complex priorities and think out of the box, you will be a confident decision maker and communicator, passionate about growing people, and with the exceptional emotional intelligence needed to sensitively manage people-related issues. We would also consider a job share, where one individual has responsibility for the operational aspects and strategic goals, and the second holds the cultural, inclusion and people-related aspects of the role, so please contact the People and Culture team if this is of interest, prior to submitting an application. Responsibilities You will work closely with other senior staff, but lead and line manage 2.5 team members to deliver on the following core People, Culture and Operational goals of Resurgo and support the implementation of these in our key partners. Human Resources Oversee HR processes including onboarding, performance management, compliance with employment law, HR records and employee relations. Manage a recruitment strategy to resource our growing programmes with an excellent pipeline of diverse talent Work with Heads of Department to think creatively and strategically about resourcing their teams to fulfil the organisation's vision and ambitious growth targets Work with the Senior Leadership team on broader organisational development to enable collaborative working and ensure our team structure is set to maximise growth opportunities. Manage and oversee pay review and promotion processes, including benchmarking. Together with the Finance team and our external payroll provider and pensions administrator, manage the payroll process and oversee all employee benefits Learning and Development Oversee the implementation of an effective training programme (including induction) for all central teams to ensure all staff are equipped to excel in the roles and have an effective and inspiring personal development plan. Culture, internal communication and events Lead on diversity and inclusion, working with our D&I Specialist and a number of culture groups to ensure our diversity goals and anti-racism training are executed and prioritised in the coming year. Oversee Resurgo's internal events, including regular conferences and weekly/monthly team meetings. Keep the team updated on organisational changes through weekly and ad hoc communications. Legal and compliance Lead a quarterly People and Operations steering group, reporting to Trustees and SLT on KPIs and risks Ensure all policies and processes are kept up to date and communicated appropriately to staff and partners. Lead on Health and Safety and Data Protection at Resurgo, including managing the Data Protection Officer and ensuring these and any other legal obligations are complied with and staff are adequately trained. Ensure Resurgo's insurance provisions are up to date, and manage any relevant licences including trademarks, data protection and media licences. Oversee and advise on any key operational contracts. Operations and site management Oversee any office management issues (managed on a daily basis by the People and Culture Executive) including considering and managing the ongoing use of our flexible office space, as well as our office lease and maintenance. Oversee the management of IT systems (carried out by our external IT provider) inc. hardware, and ensure Resurgo is adequately protected against cyber-security threats. Work with the Trustees and Senior Leadership to assess office needs on a longer term basis, and work towards procuring a new permanent office space for Resurgo. Partnership support Advise Spear partner churches on any governance and compliance issues, including assisting them in the legal set up of their Spear Charitable Trust, and help ensure they are compliant with health & safety and data protection obligations. Advise the Re-Work team and any other new programme leads on operational issues to ensure Resurgo programmes and partners are set up for ongoing success. Active participation in and support for Resurgo's team and mission Help build and develop Resurgo's ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo's operation and for the success of its mission. Person specification A practising Christian who is passionate about personally representing the Christian values of Resurgo Experience of HR management (CIPD level 7, or equivalent experience, is desirable) and understanding of/experience in strategic organisational development Strong proven leadership ability, excellent communication skills and high emotional intelligence, with the ability to relate confidently to a range of audiences Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure and identifying opportunities to improve processes. Team player who enjoys working in a relational and fast-paced, changeable environment, willing to adapt to circumstances as necessary. High attention to detail and good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint Understanding of contracts and basic legal knowledge is beneficial. An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with the Equality Act 2010 Working requirements, salary & benefits Salary starting at £45,000 dependent on experience, but with considerable flexibility for the right person, plus pension scheme with employer contribution. Full-time Monday to Friday, 9.30am - 5.30pm. One-year fixed term contract with the potential for extension 25 days annual leave pro rata, with additional time off between Christmas and New Year. Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party). Excellent staff development and training opportunities, including attendance on 'Coaching for Leadership' course - an accredited 5-day programme of leadership training over 2 months (valued at £2,500). You will be expected to participate in the wider staff team including taking an active part in weekly staff prayer meetings and annual staff conferences in summer and winter (one residential) We offer an Employee Assistance Programme (a confidential support service) as well as the option to take advantage of Give as you Earn (GAYE)
Dec 09, 2021
Full time
Resurgo is in a time of significant growth, with new Spear centres opening each year, a further employability programme (Re-Work) created in response to the pandemic in 2020, and ambitious aims to strengthen our coaching and impact consultancy through Resurgo Consulting in 2022. The Head of People, Culture and Operations will be central to ensuring we maintain our strong team culture and stable operations while developing an organizational structure that is best positioned for this growth. As a strong creative leader with an ability to manage projects with multiple complex priorities and think out of the box, you will be a confident decision maker and communicator, passionate about growing people, and with the exceptional emotional intelligence needed to sensitively manage people-related issues. We would also consider a job share, where one individual has responsibility for the operational aspects and strategic goals, and the second holds the cultural, inclusion and people-related aspects of the role, so please contact the People and Culture team if this is of interest, prior to submitting an application. Responsibilities You will work closely with other senior staff, but lead and line manage 2.5 team members to deliver on the following core People, Culture and Operational goals of Resurgo and support the implementation of these in our key partners. Human Resources Oversee HR processes including onboarding, performance management, compliance with employment law, HR records and employee relations. Manage a recruitment strategy to resource our growing programmes with an excellent pipeline of diverse talent Work with Heads of Department to think creatively and strategically about resourcing their teams to fulfil the organisation's vision and ambitious growth targets Work with the Senior Leadership team on broader organisational development to enable collaborative working and ensure our team structure is set to maximise growth opportunities. Manage and oversee pay review and promotion processes, including benchmarking. Together with the Finance team and our external payroll provider and pensions administrator, manage the payroll process and oversee all employee benefits Learning and Development Oversee the implementation of an effective training programme (including induction) for all central teams to ensure all staff are equipped to excel in the roles and have an effective and inspiring personal development plan. Culture, internal communication and events Lead on diversity and inclusion, working with our D&I Specialist and a number of culture groups to ensure our diversity goals and anti-racism training are executed and prioritised in the coming year. Oversee Resurgo's internal events, including regular conferences and weekly/monthly team meetings. Keep the team updated on organisational changes through weekly and ad hoc communications. Legal and compliance Lead a quarterly People and Operations steering group, reporting to Trustees and SLT on KPIs and risks Ensure all policies and processes are kept up to date and communicated appropriately to staff and partners. Lead on Health and Safety and Data Protection at Resurgo, including managing the Data Protection Officer and ensuring these and any other legal obligations are complied with and staff are adequately trained. Ensure Resurgo's insurance provisions are up to date, and manage any relevant licences including trademarks, data protection and media licences. Oversee and advise on any key operational contracts. Operations and site management Oversee any office management issues (managed on a daily basis by the People and Culture Executive) including considering and managing the ongoing use of our flexible office space, as well as our office lease and maintenance. Oversee the management of IT systems (carried out by our external IT provider) inc. hardware, and ensure Resurgo is adequately protected against cyber-security threats. Work with the Trustees and Senior Leadership to assess office needs on a longer term basis, and work towards procuring a new permanent office space for Resurgo. Partnership support Advise Spear partner churches on any governance and compliance issues, including assisting them in the legal set up of their Spear Charitable Trust, and help ensure they are compliant with health & safety and data protection obligations. Advise the Re-Work team and any other new programme leads on operational issues to ensure Resurgo programmes and partners are set up for ongoing success. Active participation in and support for Resurgo's team and mission Help build and develop Resurgo's ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo's operation and for the success of its mission. Person specification A practising Christian who is passionate about personally representing the Christian values of Resurgo Experience of HR management (CIPD level 7, or equivalent experience, is desirable) and understanding of/experience in strategic organisational development Strong proven leadership ability, excellent communication skills and high emotional intelligence, with the ability to relate confidently to a range of audiences Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure and identifying opportunities to improve processes. Team player who enjoys working in a relational and fast-paced, changeable environment, willing to adapt to circumstances as necessary. High attention to detail and good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint Understanding of contracts and basic legal knowledge is beneficial. An Occupational Requirement exists for the post-holder to be a practicing Christian in accordance with the Equality Act 2010 Working requirements, salary & benefits Salary starting at £45,000 dependent on experience, but with considerable flexibility for the right person, plus pension scheme with employer contribution. Full-time Monday to Friday, 9.30am - 5.30pm. One-year fixed term contract with the potential for extension 25 days annual leave pro rata, with additional time off between Christmas and New Year. Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party). Excellent staff development and training opportunities, including attendance on 'Coaching for Leadership' course - an accredited 5-day programme of leadership training over 2 months (valued at £2,500). You will be expected to participate in the wider staff team including taking an active part in weekly staff prayer meetings and annual staff conferences in summer and winter (one residential) We offer an Employee Assistance Programme (a confidential support service) as well as the option to take advantage of Give as you Earn (GAYE)