ICT Manager Location: London Salary: 56,522 - 60,000 Duration: 12-18 month FTC Greenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of an ICT Manager, to manage and deliver ICT systems and services with 3rd parties and help all staff to develop the skills and knowledge to deliver the best services to their tenants. The ideal candidate will have worked within social housing in a similar role and be familiar with Civica CX. What will you do in the role? The purpose of this role is to manage and deliver ICT systems and services with 3rd parties; help all staff develop the skills, knowledge and resources to deliver the best services and support the growth and development of the organisation through the use of IT in operations and internal/external communications. To provide accurate up to date, regular and ad-hoc management and performance information for the Board, management team and directorates. Carrying out research, data sharing and obtaining statistics to provide relevant comparisons of performance with similar organisations within and outside the housing association sector (benchmarking) To identify and address areas of weakness in the ICT systems in general, but particularly around data management and performance measurement. This could include the deployment of new analytical and data reporting tools Deliver an ICT system which supports the delivery of the Business Strategy and provides value for money solutions and creating efficiencies while supporting the organisation become more effective through the ICT infrastructure Who would excel in this role? Experience of working in a systems development environment including knowledge of system analysis techniques and tools Technical experience with databases design and support Experience of managing a small team Experience of providing training to company wide employees To discuss this role in more depth, please phone Kelly Power on (phone number removed). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Apr 29, 2024
Contractor
ICT Manager Location: London Salary: 56,522 - 60,000 Duration: 12-18 month FTC Greenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of an ICT Manager, to manage and deliver ICT systems and services with 3rd parties and help all staff to develop the skills and knowledge to deliver the best services to their tenants. The ideal candidate will have worked within social housing in a similar role and be familiar with Civica CX. What will you do in the role? The purpose of this role is to manage and deliver ICT systems and services with 3rd parties; help all staff develop the skills, knowledge and resources to deliver the best services and support the growth and development of the organisation through the use of IT in operations and internal/external communications. To provide accurate up to date, regular and ad-hoc management and performance information for the Board, management team and directorates. Carrying out research, data sharing and obtaining statistics to provide relevant comparisons of performance with similar organisations within and outside the housing association sector (benchmarking) To identify and address areas of weakness in the ICT systems in general, but particularly around data management and performance measurement. This could include the deployment of new analytical and data reporting tools Deliver an ICT system which supports the delivery of the Business Strategy and provides value for money solutions and creating efficiencies while supporting the organisation become more effective through the ICT infrastructure Who would excel in this role? Experience of working in a systems development environment including knowledge of system analysis techniques and tools Technical experience with databases design and support Experience of managing a small team Experience of providing training to company wide employees To discuss this role in more depth, please phone Kelly Power on (phone number removed). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
We are seeking a talented and experienced Data Manager specialising in Master Data Management (MDM) and data governance to join our client, who are a global leader in the Salesforce ecosystem. As a Salesforce customer with a global presence, they are dedicated to harnessing the power of data to drive business success and transformation. The successful candidate will play a pivotal role in ensuring the integrity, accuracy, and reliability of data across various systems, particularly Oracle CX and Salesforce. This role offers an exciting opportunity to lead data management initiatives that directly impact business operations and drive strategic decision-making. In return, you'll benefit from Competitive salary and benefits package Opportunities for career growth and advancement Collaborative and supportive work environment Exposure to large scale data projects If you are a data management professional with a passion for leveraging data to drive business outcomes and are looking for an exciting opportunity to make an impact, we want to hear from you! RESPONSIBILITIES As the Data Manager you will be responsible for:- Lead the development and implementation of Master Data Management (MDM) strategies and frameworks to maintain high-quality data across Oracle CX and Salesforce platforms.- Establish and enforce robust data governance policies, standards, and processes to ensure compliance, security, and privacy requirements are met.- Collaborate with cross-functional teams to identify data quality issues, analyse root causes, and implement effective solutions.- Oversee data migration projects, including data extraction, transformation, and loading processes, to ensure seamless transitions and minimal disruption to business operations.- Conduct data mapping exercises to define data flows, relationships, and transformations between different systems and applications.- Drive continuous improvement initiatives to enhance data management capabilities, streamline workflows, and optimise system performance.- Provide expertise and guidance on data management best practices, industry trends, and emerging technologies to support business objectives. SKILLS The skills needed for this Data Manager position include:- Proven background in data management roles with a focus on Master Data Management (MDM) and data governance.- Proven expertise in Oracle CX and Salesforce platforms, including configuration, customisation, and integration capabilities.- Deep understanding of data quality principles, methodologies, and tools, with hands-on experience in data profiling, cleansing, and enrichment.- Strong proficiency in data mapping, transformation, and modeling techniques, with the ability to translate business requirements into technical solutions.- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.- Strong analytical and problem-solving abilities, with a keen attention to detail and a commitment to delivering high-quality results.- Familiarity with data governance frameworks, standards, and regulatory requirements (e.g., GDPR, CCPA). EXPERIENCE REQUIREMENTS Experience leading data migration projects from planning to execution, including data validation and reconciliation processes. QUALIFICATIONS Certifications in Salesforce and/or Oracle CX would be advantageous.
Apr 29, 2024
Full time
We are seeking a talented and experienced Data Manager specialising in Master Data Management (MDM) and data governance to join our client, who are a global leader in the Salesforce ecosystem. As a Salesforce customer with a global presence, they are dedicated to harnessing the power of data to drive business success and transformation. The successful candidate will play a pivotal role in ensuring the integrity, accuracy, and reliability of data across various systems, particularly Oracle CX and Salesforce. This role offers an exciting opportunity to lead data management initiatives that directly impact business operations and drive strategic decision-making. In return, you'll benefit from Competitive salary and benefits package Opportunities for career growth and advancement Collaborative and supportive work environment Exposure to large scale data projects If you are a data management professional with a passion for leveraging data to drive business outcomes and are looking for an exciting opportunity to make an impact, we want to hear from you! RESPONSIBILITIES As the Data Manager you will be responsible for:- Lead the development and implementation of Master Data Management (MDM) strategies and frameworks to maintain high-quality data across Oracle CX and Salesforce platforms.- Establish and enforce robust data governance policies, standards, and processes to ensure compliance, security, and privacy requirements are met.- Collaborate with cross-functional teams to identify data quality issues, analyse root causes, and implement effective solutions.- Oversee data migration projects, including data extraction, transformation, and loading processes, to ensure seamless transitions and minimal disruption to business operations.- Conduct data mapping exercises to define data flows, relationships, and transformations between different systems and applications.- Drive continuous improvement initiatives to enhance data management capabilities, streamline workflows, and optimise system performance.- Provide expertise and guidance on data management best practices, industry trends, and emerging technologies to support business objectives. SKILLS The skills needed for this Data Manager position include:- Proven background in data management roles with a focus on Master Data Management (MDM) and data governance.- Proven expertise in Oracle CX and Salesforce platforms, including configuration, customisation, and integration capabilities.- Deep understanding of data quality principles, methodologies, and tools, with hands-on experience in data profiling, cleansing, and enrichment.- Strong proficiency in data mapping, transformation, and modeling techniques, with the ability to translate business requirements into technical solutions.- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.- Strong analytical and problem-solving abilities, with a keen attention to detail and a commitment to delivering high-quality results.- Familiarity with data governance frameworks, standards, and regulatory requirements (e.g., GDPR, CCPA). EXPERIENCE REQUIREMENTS Experience leading data migration projects from planning to execution, including data validation and reconciliation processes. QUALIFICATIONS Certifications in Salesforce and/or Oracle CX would be advantageous.
Our Energy & Utilities' Industry Sector is looking for an exceptional Account Executive / Lead Client Partner for one of our key accounts. Reporting to the UK E&U Market Unit (MU) Head and working with Global leaders, you will join an existing team of Vice Presidents, Account Executives and Senior Consultants. You will be responsible for developing the strategy for growth of the account in the UK, delivering on this strategy and managing the operations and performance of the P&L. As part of the role you will: lead the major account; determine our account and new logo focus; develop the account management and sales teams; drive the development of our propositions in partnership with Capgemini's broad set of service lines; drive the go-to-market for the sector to hit agreed budgets for sales and the entire P&L; and ensure effective delivery of our work to clients, delivering their outcomes at agreed levels of profitability for Capgemini. Energy & Utilities is an important and established sector for Capgemini. Gartner ranks Capgemini in Europe for IT services to the Utilities Sector. Your role You will be expected to lead by example, taking leadership for one of the accounts in your portfolio and building strong CXO relationships with key clients in other accounts. Key for the role will therefore be your knowledge of the energy and utilities industry and the credibility you can bring from your past experience as a senior leader. You will have an awareness of the broad set of Capgemini capabilities through strategy, innovation, digital transformation, technology, infrastructure and business process outsourcing. You will not likely be an expert in all of these, but you will be able to leverage you industry knowledge and leadership credibility to bring the power of Capgemini's expertise to support you in developing client business and delivering on the sector strategy. What you'll do Working closely with the E&U leadership team and the leaders of Capgemini's service lines to set and deliver on the account strategy. You will set and agree annual budgets. You will set up your team of account managers and sales executives to deliver against our growth ambition, appropriately incentivising and reviewing their performance and developing them as a team. You will manage an extended team that includes subject matter experts and sales executives across our service lines, as well as marketing and alliance support teams to drive growth in accounts and new logo targets. You will work with dedicated finance support teams to manage the levers of our P&L. You will drive sales excellence and other operational standards across the energy and utilities sector, helping coach and develop your team. You will be a key face of Capgemini to the market, not just in selected accounts but more broadly. You will be part of our Expert Connect community helping to drive our brand in the energy and utilities market, sharing our points of view, success stories and credentials/references to build mind-share within our target market. As a contributor to the UK P&L, you will be expected to represent your portfolio in the monthly cycle of performance reviews that take place where there is a high level of accuracy expected in forecasting and reporting across our sectors. What you'll bring You are likely to be a leader with extensive market experience, including market eminence. Specifically you will bring: • Significant experience in managing CXO relationships and requisite gravitas • Significant sales experience including large deal leadership • Experience of large-scale program and team management • A deep understanding of the business challenges facing the Energy and Utilities industry • A solid knowledge around the relevant technology solutions, operating models and a view of business critical outcomes and success factors • Experience of owning significant P&L's • Track record of being able to build successful and seamless teams • A mix of commercial/business and consulting experience • Well versed with consulting commercial models, estimation techniques, pricing trends, crafting complex MSA & SOW documents • Ability to innovatively and constructively challenge the status quo to drive forward the business • Able to operate with a high degree of independence as well as being part of a team Why Capgemini is unique? We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 27, 2024
Full time
Our Energy & Utilities' Industry Sector is looking for an exceptional Account Executive / Lead Client Partner for one of our key accounts. Reporting to the UK E&U Market Unit (MU) Head and working with Global leaders, you will join an existing team of Vice Presidents, Account Executives and Senior Consultants. You will be responsible for developing the strategy for growth of the account in the UK, delivering on this strategy and managing the operations and performance of the P&L. As part of the role you will: lead the major account; determine our account and new logo focus; develop the account management and sales teams; drive the development of our propositions in partnership with Capgemini's broad set of service lines; drive the go-to-market for the sector to hit agreed budgets for sales and the entire P&L; and ensure effective delivery of our work to clients, delivering their outcomes at agreed levels of profitability for Capgemini. Energy & Utilities is an important and established sector for Capgemini. Gartner ranks Capgemini in Europe for IT services to the Utilities Sector. Your role You will be expected to lead by example, taking leadership for one of the accounts in your portfolio and building strong CXO relationships with key clients in other accounts. Key for the role will therefore be your knowledge of the energy and utilities industry and the credibility you can bring from your past experience as a senior leader. You will have an awareness of the broad set of Capgemini capabilities through strategy, innovation, digital transformation, technology, infrastructure and business process outsourcing. You will not likely be an expert in all of these, but you will be able to leverage you industry knowledge and leadership credibility to bring the power of Capgemini's expertise to support you in developing client business and delivering on the sector strategy. What you'll do Working closely with the E&U leadership team and the leaders of Capgemini's service lines to set and deliver on the account strategy. You will set and agree annual budgets. You will set up your team of account managers and sales executives to deliver against our growth ambition, appropriately incentivising and reviewing their performance and developing them as a team. You will manage an extended team that includes subject matter experts and sales executives across our service lines, as well as marketing and alliance support teams to drive growth in accounts and new logo targets. You will work with dedicated finance support teams to manage the levers of our P&L. You will drive sales excellence and other operational standards across the energy and utilities sector, helping coach and develop your team. You will be a key face of Capgemini to the market, not just in selected accounts but more broadly. You will be part of our Expert Connect community helping to drive our brand in the energy and utilities market, sharing our points of view, success stories and credentials/references to build mind-share within our target market. As a contributor to the UK P&L, you will be expected to represent your portfolio in the monthly cycle of performance reviews that take place where there is a high level of accuracy expected in forecasting and reporting across our sectors. What you'll bring You are likely to be a leader with extensive market experience, including market eminence. Specifically you will bring: • Significant experience in managing CXO relationships and requisite gravitas • Significant sales experience including large deal leadership • Experience of large-scale program and team management • A deep understanding of the business challenges facing the Energy and Utilities industry • A solid knowledge around the relevant technology solutions, operating models and a view of business critical outcomes and success factors • Experience of owning significant P&L's • Track record of being able to build successful and seamless teams • A mix of commercial/business and consulting experience • Well versed with consulting commercial models, estimation techniques, pricing trends, crafting complex MSA & SOW documents • Ability to innovatively and constructively challenge the status quo to drive forward the business • Able to operate with a high degree of independence as well as being part of a team Why Capgemini is unique? We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Chief of Staff to the Chief Product Officer London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The challenge of making money work for everyone is huge and complex. Imagine building FAANG level tech but in a regulated market - the possibilities are huge, but with exciting challenges paired alongside. The potential impact of Monzo is enormous and we're only 1% done. Digital banking has 15-20% adoption globally. We have the opportunity to impact millions, if not, billions of people's lives. And Product is at the heart of all this and of Monzo's long term success as a company that is looking to change people's relationship with their money. The product team, in collaboration with engineering, design, research, data, and business, set the vision and product strategy of Monzo and drives its execution in line with our goals. We're still a scaling team with tons to accomplish across our business lines and big questions we're answering. So the scope of your role as a Chief of Staff to the Chief Product Officer is massive and filled with opportunity! This Chief-of-Staff role reports directly to our Chief Product Officer, so you'll be working closely with him on a daily basis and drive his agenda! You'll be supporting him and the product leadership team in setting the product vision and strategy for Monzo. We're looking for someone who'll seed new initiatives and create effective processes, thus making our Product team THE place to be in the UK tech sector. What you'll be working on: Help formulate strategic projects for the Chief Product Officer, such as managing the product roadmap, goals setting, strategy setting Undertake ad-hoc projects for the Chief Product Officer and product leadership team (eg initiatives to increase shipping velocity) and leading key strategic product discipline initiatives Stay close to data on our performance, understanding the underlying drivers, creating a regular cadence for reporting Help coordinate the weekly business review document and session Collaborate with people across the company to drive impact and help unblock complex challenges, such as cross-collective product prioritisation, dependencies, and headcount Support better business decisions by managing competing priorities, allocating critical tasks and solving for multiple stakeholders Conceive, execute, and support on product team engagement, performance management & discipline progression initiatives in collaboration with the product team Ensure that the Chief Product Officer is well prepared for meetings and interactions with regulators, investors, journalists, board members, and employee forums Prepare and disseminate major communications You may at times represent the Chief Product Officer to the organisation and in key forums. You should apply if: You have extensive experience of driving outcomes in environments where influence and consensus building are critical You're a strong project manager - organised, detail oriented and thorough and experience and effective at prioritisation at a tactical and strategic level You're great at prioritising. You zero in on the highest leverage things and hold your stakeholders accountable for doing the same. You're highly analytical and quantitative - you're comfortable with spreadsheets, looker, and other analytics tools and can use data to make decisions wherever possible You're great at collaboration and stakeholder management. You can effectively work with people to get stuff done and are able to thoughtfully and constructively challenge the people you work with. You can be a bridge between product managers, engineers, designers, data scientists, senior leadership, etc. and drive collaboration and alignment across multiple teams. You're experienced in product management, in the tech sector or in working in a regulated environment (ideally financial services) You're a problem solver who can take initiative to drive high impact and improve the way things are done You're a curious, skilled multi-tasker who enjoys context switching and can balance depth and breadth You're an excellent communicator and able to frame messages well for different audiences You are excited by the ambition of what we're doing at Monzo and the challenges a growing product organisation brings. The Interview Process: Our interview process involves 4 main stages: Recruiter Call (30 mins)- Once you apply, if your application is aligned, one of our Hiring team will reach out to you for an introductory conversation. Initial Chat (30 mins) Experience loop( 2 hours) - This stage consists of 2 separate interviews that usually happen across 1-3 days. This will be made up of a Data Thinking and Problem Solving. If you get through to this stage, your Recruiter will have a 15-minute chat with you beforehand to help you get ready and prepare for this stage. Final round( 1.5 hours) - This stage consists of a collaboration and leadership interview and anin-person conversation with our Chief Product Officer to determine final fit for both you and him Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: This role is based in our London office and will require you to be in the office 2-3 days a week We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefitshere Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Why do you think you're a good fit for this role? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. . click apply for full job details
Apr 27, 2024
Full time
Chief of Staff to the Chief Product Officer London We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The challenge of making money work for everyone is huge and complex. Imagine building FAANG level tech but in a regulated market - the possibilities are huge, but with exciting challenges paired alongside. The potential impact of Monzo is enormous and we're only 1% done. Digital banking has 15-20% adoption globally. We have the opportunity to impact millions, if not, billions of people's lives. And Product is at the heart of all this and of Monzo's long term success as a company that is looking to change people's relationship with their money. The product team, in collaboration with engineering, design, research, data, and business, set the vision and product strategy of Monzo and drives its execution in line with our goals. We're still a scaling team with tons to accomplish across our business lines and big questions we're answering. So the scope of your role as a Chief of Staff to the Chief Product Officer is massive and filled with opportunity! This Chief-of-Staff role reports directly to our Chief Product Officer, so you'll be working closely with him on a daily basis and drive his agenda! You'll be supporting him and the product leadership team in setting the product vision and strategy for Monzo. We're looking for someone who'll seed new initiatives and create effective processes, thus making our Product team THE place to be in the UK tech sector. What you'll be working on: Help formulate strategic projects for the Chief Product Officer, such as managing the product roadmap, goals setting, strategy setting Undertake ad-hoc projects for the Chief Product Officer and product leadership team (eg initiatives to increase shipping velocity) and leading key strategic product discipline initiatives Stay close to data on our performance, understanding the underlying drivers, creating a regular cadence for reporting Help coordinate the weekly business review document and session Collaborate with people across the company to drive impact and help unblock complex challenges, such as cross-collective product prioritisation, dependencies, and headcount Support better business decisions by managing competing priorities, allocating critical tasks and solving for multiple stakeholders Conceive, execute, and support on product team engagement, performance management & discipline progression initiatives in collaboration with the product team Ensure that the Chief Product Officer is well prepared for meetings and interactions with regulators, investors, journalists, board members, and employee forums Prepare and disseminate major communications You may at times represent the Chief Product Officer to the organisation and in key forums. You should apply if: You have extensive experience of driving outcomes in environments where influence and consensus building are critical You're a strong project manager - organised, detail oriented and thorough and experience and effective at prioritisation at a tactical and strategic level You're great at prioritising. You zero in on the highest leverage things and hold your stakeholders accountable for doing the same. You're highly analytical and quantitative - you're comfortable with spreadsheets, looker, and other analytics tools and can use data to make decisions wherever possible You're great at collaboration and stakeholder management. You can effectively work with people to get stuff done and are able to thoughtfully and constructively challenge the people you work with. You can be a bridge between product managers, engineers, designers, data scientists, senior leadership, etc. and drive collaboration and alignment across multiple teams. You're experienced in product management, in the tech sector or in working in a regulated environment (ideally financial services) You're a problem solver who can take initiative to drive high impact and improve the way things are done You're a curious, skilled multi-tasker who enjoys context switching and can balance depth and breadth You're an excellent communicator and able to frame messages well for different audiences You are excited by the ambition of what we're doing at Monzo and the challenges a growing product organisation brings. The Interview Process: Our interview process involves 4 main stages: Recruiter Call (30 mins)- Once you apply, if your application is aligned, one of our Hiring team will reach out to you for an introductory conversation. Initial Chat (30 mins) Experience loop( 2 hours) - This stage consists of 2 separate interviews that usually happen across 1-3 days. This will be made up of a Data Thinking and Problem Solving. If you get through to this stage, your Recruiter will have a 15-minute chat with you beforehand to help you get ready and prepare for this stage. Final round( 1.5 hours) - This stage consists of a collaboration and leadership interview and anin-person conversation with our Chief Product Officer to determine final fit for both you and him Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: This role is based in our London office and will require you to be in the office 2-3 days a week We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefitshere Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Why do you think you're a good fit for this role? Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. . click apply for full job details
At Capgemini Invent, we bring to life what's next for our clients. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: In this role within our Consumer Products team, you will be responsible for developing senior and trusted relationships with both our existing client base and new clients. Using the extensive network both within Invent and the broader firm, you will interact directly with clients to share your vision for the digital future of the industry and develop compelling solutions to meet our client's needs. You will also be part of a diverse and ambitious team that is growing rapidly and be part of fostering a supportive and energised team and community. In addition, you will take ownership and lead several focus accounts within our portfolio to both sell and deliver our next generation of consulting services. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? As a Director in the Consumer Products sector, you will be responsible for building lasting relationships with existing and new clients, through demonstrating sector and sub sector experience. Bringing the best of Capgemini Invent to that client base and developing and delivering engagements to address the client's needs. You will be a central part of the sector team in envisioning and actioning our go to market strategy to support our ongoing growth ambitions and you will play a key role in expanding and developing our sector team and extended community. As a Director in the business, you will help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Building trusted client relationships both existing and new Demonstrate sector and sub sector experience and knowledge Be active and effective in both selling and delivering solutions to address our client's business needs Support the financial growth of the sector Support the growth and expansion of our team and community. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: You possess strong experience in selling and delivering in the consumer products and/or retail sector with a core capability of either the marketing and commercial aspects of these businesses or the operational manufacturing/supply chain aspects. You will have a natural curiosity and desire to be ahead of the curve as you continue to develop your expertise and knowledge of the digital journey of our clients and a natural ambition to continually learn and develop your own skills in the space. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Apr 26, 2024
Full time
At Capgemini Invent, we bring to life what's next for our clients. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: In this role within our Consumer Products team, you will be responsible for developing senior and trusted relationships with both our existing client base and new clients. Using the extensive network both within Invent and the broader firm, you will interact directly with clients to share your vision for the digital future of the industry and develop compelling solutions to meet our client's needs. You will also be part of a diverse and ambitious team that is growing rapidly and be part of fostering a supportive and energised team and community. In addition, you will take ownership and lead several focus accounts within our portfolio to both sell and deliver our next generation of consulting services. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? As a Director in the Consumer Products sector, you will be responsible for building lasting relationships with existing and new clients, through demonstrating sector and sub sector experience. Bringing the best of Capgemini Invent to that client base and developing and delivering engagements to address the client's needs. You will be a central part of the sector team in envisioning and actioning our go to market strategy to support our ongoing growth ambitions and you will play a key role in expanding and developing our sector team and extended community. As a Director in the business, you will help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Building trusted client relationships both existing and new Demonstrate sector and sub sector experience and knowledge Be active and effective in both selling and delivering solutions to address our client's business needs Support the financial growth of the sector Support the growth and expansion of our team and community. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: You possess strong experience in selling and delivering in the consumer products and/or retail sector with a core capability of either the marketing and commercial aspects of these businesses or the operational manufacturing/supply chain aspects. You will have a natural curiosity and desire to be ahead of the curve as you continue to develop your expertise and knowledge of the digital journey of our clients and a natural ambition to continually learn and develop your own skills in the space. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
HR Business Partner - 6month Contract with potential to go perm - £60-65,000 - PR, Comms, Marketing - Canary Wharf Are you a strong generalist with excellent business partnering skills, able to work autonomously within a small team, and also liaise with global HR counterparts? You'll be joining a growing business at an exciting time, going through exciting change following an acquisition. This global leader in consumer and media intelligence, engagement, and communication solutions, is seeking an experienced HR Business Partner to partner with the UK population of 400 employees. There are 4000 globally. Generalist HR BP role for the UK, reporting into the Senior Director for Global People Partners (based in UK)Based in Canary Wharf - One day a week in the office - Tuesday Remit: 500-550 in the UK. This role will partner with all departments for UK, stakeholders will be the level under SLT, including managers - largest client groups will be cx and insights teams, commercial sales teams - also covering marketing finance etc. 4000 employees globally. There will be lots of interaction with global counterparts and leaders. Lots of change and restructures going on following an acquisition, very interesting time to join - lots of work to be done to get the people team and wider business to where it needs to be following acquisition. 2x HR ops who will manage the low level queries/ ER, admin etc. Job Description: Seeking a People Partner for the UK to join our exciting, evolving Global People team! This key role to the business' success will be immersed in our fast-paced environment, take on new challenges, and expected to make a business impact. What You'll Do: Partner with clients to understand business and organizational needs and objectives, develop strategies, and implement solutions. Conduct ongoing analysis of assigned client group. Monitor, interpret metrics and analysis to bring a data-centric approach to decision making. Lead as the main point of contact for assigned clients on all things people and culture, including engaging global points of contact in the People function. Effectively drive accountability and a performance-driven culture. Act as a change agent through change and transformation. Contribute, communicate, and collaborate globally with other People functions. What you have: Minimum of2-3 years of demonstrated People Partner (HRBP) experience, directly supporting senior leaders. Bachelor's Degree in Human Resources or a related discipline and CIPD Qualified; OR Master's Degree in Human Resources or a related discipline Preferred Qualifications Experience leading transformation and aligning people strategy to the business' long-range plans. Demonstrated ability to drive major initiatives through the organization and influence decision makers, effectively communicating at all levels. Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law. Strong presentation skills; comfortable in front of senior leadership and decision makers. Innovation and the ability to be creative in problem solving, organizational diagnosis, and solution generation. Results oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results. Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence. Experience working in a fast-paced, dynamic environment. Highly organized with attention to detail. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
HR Business Partner - 6month Contract with potential to go perm - £60-65,000 - PR, Comms, Marketing - Canary Wharf Are you a strong generalist with excellent business partnering skills, able to work autonomously within a small team, and also liaise with global HR counterparts? You'll be joining a growing business at an exciting time, going through exciting change following an acquisition. This global leader in consumer and media intelligence, engagement, and communication solutions, is seeking an experienced HR Business Partner to partner with the UK population of 400 employees. There are 4000 globally. Generalist HR BP role for the UK, reporting into the Senior Director for Global People Partners (based in UK)Based in Canary Wharf - One day a week in the office - Tuesday Remit: 500-550 in the UK. This role will partner with all departments for UK, stakeholders will be the level under SLT, including managers - largest client groups will be cx and insights teams, commercial sales teams - also covering marketing finance etc. 4000 employees globally. There will be lots of interaction with global counterparts and leaders. Lots of change and restructures going on following an acquisition, very interesting time to join - lots of work to be done to get the people team and wider business to where it needs to be following acquisition. 2x HR ops who will manage the low level queries/ ER, admin etc. Job Description: Seeking a People Partner for the UK to join our exciting, evolving Global People team! This key role to the business' success will be immersed in our fast-paced environment, take on new challenges, and expected to make a business impact. What You'll Do: Partner with clients to understand business and organizational needs and objectives, develop strategies, and implement solutions. Conduct ongoing analysis of assigned client group. Monitor, interpret metrics and analysis to bring a data-centric approach to decision making. Lead as the main point of contact for assigned clients on all things people and culture, including engaging global points of contact in the People function. Effectively drive accountability and a performance-driven culture. Act as a change agent through change and transformation. Contribute, communicate, and collaborate globally with other People functions. What you have: Minimum of2-3 years of demonstrated People Partner (HRBP) experience, directly supporting senior leaders. Bachelor's Degree in Human Resources or a related discipline and CIPD Qualified; OR Master's Degree in Human Resources or a related discipline Preferred Qualifications Experience leading transformation and aligning people strategy to the business' long-range plans. Demonstrated ability to drive major initiatives through the organization and influence decision makers, effectively communicating at all levels. Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law. Strong presentation skills; comfortable in front of senior leadership and decision makers. Innovation and the ability to be creative in problem solving, organizational diagnosis, and solution generation. Results oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results. Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence. Experience working in a fast-paced, dynamic environment. Highly organized with attention to detail. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, and we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people. About the role We are currently embarking on a Customer Experience transformation journey. An essential part of our growth plan, this transformation will be at the heart of shaping internal and external activities for our organisation and valued customers in the future. Our aim is simple - to become our customers partner of choice by enhancing their experience and gaining their loyalty. To do this, we require a CX Performance Manager, who will work closely with local and global stakeholders to embed a customer insights driven continuous improvement cycle along the entire customer journey and across all DS Smith markets. In this role, you will lead the development and deployment of a Customer Experience performance management solution. You will define business requirements along the different customer facing functions, like metrics, insights, process, frequency, channels, visibility etc., you will set up the right supplier partnerships and design and develop a CX solution, that you will then deploy across all markets and continue to support and develop. You will work closely with the business to use the CX management solution strategically to drive value and capture best practices. You will share those best practices and report on CX performance across the business, leveraging customer insight from all channels to better understand customer needs and amplify the Voice of the Customer. Your remit will include but not limited to: Define the CX metrics framework along the end-to-end journey and at different levels of the customer relation. Define business requirements, design and develop the CX performance management approach, including people, process, data and system Continually investigate new data or AI capabilities that generate insights, and drive actions to optimize CX approach Develop the deployment toolbox and support implementations; plans, governance, roles and responsibilities, change management, training programme, digital CX platform, implementation materials Support in-country teams (including executives) to optimize strategic value creation by using the CX performance mgmt. approach. Continuously capture feedback and explore new features to optimize the CX performance management solution. Develop regular reporting cycle, with annual deep-dive CX performance and best practices report and find ways to amplify the Voice of the Customer in our business. About you Qualified to bachelor's degree level in Business/Marketing, or equivalent experience Significant experience in running a global Voice of Customer programme in a B2B environment Experience introducing (define, design, develop) a customer experience management solution in a business Comprehensive understanding of business improvement methodologies/tools. Eg: Customer journey mapping, service blueprint, etc. Strong project management skills and ability to shift from planning projects to planning programs with ease Strong analytical and proficient in data analysis, KPI setting and reporting tools. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car Allowance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid
Apr 24, 2024
Full time
About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, and we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people. About the role We are currently embarking on a Customer Experience transformation journey. An essential part of our growth plan, this transformation will be at the heart of shaping internal and external activities for our organisation and valued customers in the future. Our aim is simple - to become our customers partner of choice by enhancing their experience and gaining their loyalty. To do this, we require a CX Performance Manager, who will work closely with local and global stakeholders to embed a customer insights driven continuous improvement cycle along the entire customer journey and across all DS Smith markets. In this role, you will lead the development and deployment of a Customer Experience performance management solution. You will define business requirements along the different customer facing functions, like metrics, insights, process, frequency, channels, visibility etc., you will set up the right supplier partnerships and design and develop a CX solution, that you will then deploy across all markets and continue to support and develop. You will work closely with the business to use the CX management solution strategically to drive value and capture best practices. You will share those best practices and report on CX performance across the business, leveraging customer insight from all channels to better understand customer needs and amplify the Voice of the Customer. Your remit will include but not limited to: Define the CX metrics framework along the end-to-end journey and at different levels of the customer relation. Define business requirements, design and develop the CX performance management approach, including people, process, data and system Continually investigate new data or AI capabilities that generate insights, and drive actions to optimize CX approach Develop the deployment toolbox and support implementations; plans, governance, roles and responsibilities, change management, training programme, digital CX platform, implementation materials Support in-country teams (including executives) to optimize strategic value creation by using the CX performance mgmt. approach. Continuously capture feedback and explore new features to optimize the CX performance management solution. Develop regular reporting cycle, with annual deep-dive CX performance and best practices report and find ways to amplify the Voice of the Customer in our business. About you Qualified to bachelor's degree level in Business/Marketing, or equivalent experience Significant experience in running a global Voice of Customer programme in a B2B environment Experience introducing (define, design, develop) a customer experience management solution in a business Comprehensive understanding of business improvement methodologies/tools. Eg: Customer journey mapping, service blueprint, etc. Strong project management skills and ability to shift from planning projects to planning programs with ease Strong analytical and proficient in data analysis, KPI setting and reporting tools. Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car Allowance Pension scheme, life assurance and income protection Employee Assistance Programme Employee Discounts Cycle to work scheme Location: London (Paddington) - hybrid
Job Title: Sales Director - MD Designate We have an opportunity for a proven sales leader to build and develop the proactive sales force of one of London's leading digital print providers. This is a truly exciting opportunity to join a company which has a reputation for really pushing the boundaries of print. It mixes new and conventional techniques to provide unique solutions to challenging projects for some of the most popular names in the world. Therole is primarily field-based: you will be working with your team to find, win,keep and grow ideal accounts. Thisrole has been created so that the right person can evolve into a Deputy MD andeventually the MD of the business. Phase 1 of this role is like a footballPlayer / Manager role. FIELD SALES MANAGEMENT (MANAGER): Initially, 30% of your time will be focused on managing, coaching, training andmotivating your team (currently one salesperson - your goal will be to growthis team by hiring one additional salesperson PA). These salespeoplewill be in a combination of new business sales and accountmanagement. BUSINESS DEVELOPMENT (SALES/PLAYER): Initially, 70% of your time will be devoted to winning new business through acombination of securing new accounts and expanding our client's footprint inexisting accounts. Requirements You are a results-focused, energetic, and proactive sales leader who thrives in a challenging environment. You know how to protect and grow existing key accounts and you can train your sales team to proactively develop their existing accounts. You know how to find, hire, train and retain an energetic and proactive sales team. You can gain access to decision-makers in medium to large companies. You can uncover their issues and are able to use a consultative sales approach to grow and win accounts. You can demonstrate to your sales team how to do the same in their accounts. You enjoy selling and can lead from the front by example. You love new business and get excited at the idea of helping your sales team to proactively prospect for and win new business accounts. You love selling concepts and services and can translate intangible ideas into very tangible business benefits for the client. You know how to build a business case for products and services, which clearly focuses on solving key customer issues. You are looking for a career with long-term opportunities, not just a job and a payday. As the sales leader in our business you will be part of our senior management team. The current MD will be looking to step back from full time work in the next 3-5 years, and this role will the track the future MD will follow to step into that role. Ifyou think you have what it takes to be a superstar in our client's company, andare excited about the idea of joining them while they are poised for their nextphase of their growth, we would love to hear from you. Thisis a highly demanding, but highly rewarding role. Earnings : £100k OTE. £60,000base (negotiable depending on experience) plus performance related bonusstructure - £40k. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 23, 2024
Full time
Job Title: Sales Director - MD Designate We have an opportunity for a proven sales leader to build and develop the proactive sales force of one of London's leading digital print providers. This is a truly exciting opportunity to join a company which has a reputation for really pushing the boundaries of print. It mixes new and conventional techniques to provide unique solutions to challenging projects for some of the most popular names in the world. Therole is primarily field-based: you will be working with your team to find, win,keep and grow ideal accounts. Thisrole has been created so that the right person can evolve into a Deputy MD andeventually the MD of the business. Phase 1 of this role is like a footballPlayer / Manager role. FIELD SALES MANAGEMENT (MANAGER): Initially, 30% of your time will be focused on managing, coaching, training andmotivating your team (currently one salesperson - your goal will be to growthis team by hiring one additional salesperson PA). These salespeoplewill be in a combination of new business sales and accountmanagement. BUSINESS DEVELOPMENT (SALES/PLAYER): Initially, 70% of your time will be devoted to winning new business through acombination of securing new accounts and expanding our client's footprint inexisting accounts. Requirements You are a results-focused, energetic, and proactive sales leader who thrives in a challenging environment. You know how to protect and grow existing key accounts and you can train your sales team to proactively develop their existing accounts. You know how to find, hire, train and retain an energetic and proactive sales team. You can gain access to decision-makers in medium to large companies. You can uncover their issues and are able to use a consultative sales approach to grow and win accounts. You can demonstrate to your sales team how to do the same in their accounts. You enjoy selling and can lead from the front by example. You love new business and get excited at the idea of helping your sales team to proactively prospect for and win new business accounts. You love selling concepts and services and can translate intangible ideas into very tangible business benefits for the client. You know how to build a business case for products and services, which clearly focuses on solving key customer issues. You are looking for a career with long-term opportunities, not just a job and a payday. As the sales leader in our business you will be part of our senior management team. The current MD will be looking to step back from full time work in the next 3-5 years, and this role will the track the future MD will follow to step into that role. Ifyou think you have what it takes to be a superstar in our client's company, andare excited about the idea of joining them while they are poised for their nextphase of their growth, we would love to hear from you. Thisis a highly demanding, but highly rewarding role. Earnings : £100k OTE. £60,000base (negotiable depending on experience) plus performance related bonusstructure - £40k. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with MINIMUM (No exceptions), £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities • To ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. • To ensure development of key accounts and be able to offer and secure 'added value' services, ensuring that new or different product lines are introduced to the existing customer base. • Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. • To achieve and exceed company expectations in sales, margin and net profit. • To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. • To gain recognition for a professional, ethical and quality assured business. • Review, monitor and manage key internal factors which can influence the success of the business • Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: • Prepare, manage and be responsible for the P&L • Preparation and submission of budgets and objectives • Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and its customers • Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management • Ensure customer service strategy is implemented • Assess, identify and facilitate staff training and development needs • Development and maintenance of excellent customer relationship management and strategic customer service levels • Ensure measurement of performance of all capital expenditure incorporating return on capital • Stringent controls of costs, expenditure and investments (SG&A) within budget parameters • To liaise with and support the Business Managers within the area Job Knowledge, Experience & Skills • Strong empathy with sales and indepth operational skills • A broad and strong knowledge of the industry and market • Must have competent understanding of IT, Finance and other organisation skills • Excellent man management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. We are happy to communicate this information to candidates who match the client's criteria. We can confirm that under no circumstances will we email this client or any client your CV without your prior permission. This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 23, 2024
Full time
Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with MINIMUM (No exceptions), £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities • To ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. • To ensure development of key accounts and be able to offer and secure 'added value' services, ensuring that new or different product lines are introduced to the existing customer base. • Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. • To achieve and exceed company expectations in sales, margin and net profit. • To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. • To gain recognition for a professional, ethical and quality assured business. • Review, monitor and manage key internal factors which can influence the success of the business • Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: • Prepare, manage and be responsible for the P&L • Preparation and submission of budgets and objectives • Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and its customers • Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management • Ensure customer service strategy is implemented • Assess, identify and facilitate staff training and development needs • Development and maintenance of excellent customer relationship management and strategic customer service levels • Ensure measurement of performance of all capital expenditure incorporating return on capital • Stringent controls of costs, expenditure and investments (SG&A) within budget parameters • To liaise with and support the Business Managers within the area Job Knowledge, Experience & Skills • Strong empathy with sales and indepth operational skills • A broad and strong knowledge of the industry and market • Must have competent understanding of IT, Finance and other organisation skills • Excellent man management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. We are happy to communicate this information to candidates who match the client's criteria. We can confirm that under no circumstances will we email this client or any client your CV without your prior permission. This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within Oracle HCM, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send us your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle HCM Cloud Consultant (HR & Talent) - (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM Cloud projects and with lots more coming up on the horizon, we are looking for a Lead Oracle HCM Cloud Consultant who will be responsible for the leading the successful design, implementation and support of HCM Cloud HR and Talent solutions for a range of clients. This is an opportunity for you, an experienced HCM systems professional, to develop your career in an area which is seeing considerable market demand at the moment. Main Duties & Responsibilities: Responsible for taking a lead Functional Consultant role in Oracle HCM Cloud Projects Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major HCM assignments that are aimed at achieving demonstrable business benefit Agreeing objectives, outputs, milestones and timescales with the Symatrix delivery manager and client Conducting discovery sessions with clients to determine process pain points and diagnose how HCM Cloud can provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and delivering Oracle HCM Cloud HR and Talent Supporting the Project through user testing and go live, and the transition to the Symatrix or other client/3rd party support teams Reviewing quarterly upgrade release documentation and conducting impact analysis Managing other Functional Consultants' project/assignment delivery, delegating and tracking work, supporting and guiding them as needed Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities Essential: Strong client facing/consultancy experience Proven, full life cycle implementation experience of delivering Oracle based HCM solutions to medium and large enterprise clients Excellent knowledge and implementation experience of Oracle HCM Cloud, including at least two of: Core HR, Profile Management (Talent Profile), HR Helpdesk, Performance & Goals Management, Recruiting Cloud, Cloud Learning, Talent Review, Succession Planning, Benefits, Workforce Compensation, Absence Management and Time & Labor Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio, Page Composer and Flex Fields) functionality and configuration Strong commercial awareness Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Must be eligible to obtain Security Clearance at SC level Desirable: Higher education customer experience Knowledge and implementation experience of the following: Autocomplete, Oracle Digital Assistant, Oracle Guided Learning, Oracle Talent Acquisition cloud (Taleo Recruit), Alerts Composer, Reporting/BI tools (OTBI/BI Publisher), Fast Formula Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), ERP (Finance & Procurement), Planning & Budgeting (EPM) Experience of Oracle E-business Suite Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as additional holiday after two years' service, flexible working, eye tests, private health care, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. If you are a strong Oracle Cloud HCM professional at a Lead level (or are looking to step-up to a Lead) and you are searching for a new opportunity, then there has never been a better time to join us; please send your application to our Talent Acquisition Specialist (see details below). Remember; all applications are treated in the strictest confidence so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Sep 20, 2022
Full time
Introduction: Widely considered to be leading players in the Oracle HCM/ERP marketplace in the UK, including all modules within Oracle HCM, we offer a warm, friendly atmosphere, interesting & challenging work with a professional & experienced Team, good career advancement opportunities and we are expanding, creating a myriad of new opportunities. With plenty of scope for up-skilling and gaining further accreditation, we are also considered good payers (see below for Package details and for how to send us your application); we believe in fairly rewarding our staff for their hard work and loyalty. Lead Oracle HCM Cloud Consultant (HR & Talent) - (Home/Hybrid) Job Purpose: Having delivered multiple successful Oracle HCM Cloud projects and with lots more coming up on the horizon, we are looking for a Lead Oracle HCM Cloud Consultant who will be responsible for the leading the successful design, implementation and support of HCM Cloud HR and Talent solutions for a range of clients. This is an opportunity for you, an experienced HCM systems professional, to develop your career in an area which is seeing considerable market demand at the moment. Main Duties & Responsibilities: Responsible for taking a lead Functional Consultant role in Oracle HCM Cloud Projects Liaising with major stakeholders, delivery teams, support teams, 3rd parties both external and internal Establishing strong and effective relationships with the clients' project teams Shaping major HCM assignments that are aimed at achieving demonstrable business benefit Agreeing objectives, outputs, milestones and timescales with the Symatrix delivery manager and client Conducting discovery sessions with clients to determine process pain points and diagnose how HCM Cloud can provide value and Return on Investment Creating well-structured and accurate deliverables for application configuration, data migration, testing plans and other artifacts to ensure shared understanding and facilitate knowledge transfer Designing, building, testing and delivering Oracle HCM Cloud HR and Talent Supporting the Project through user testing and go live, and the transition to the Symatrix or other client/3rd party support teams Reviewing quarterly upgrade release documentation and conducting impact analysis Managing other Functional Consultants' project/assignment delivery, delegating and tracking work, supporting and guiding them as needed Assisting the Symatrix sales team in pre-sales activities and tender responses Person Specification - Knowledge/Experience/Skills/Qualities Essential: Strong client facing/consultancy experience Proven, full life cycle implementation experience of delivering Oracle based HCM solutions to medium and large enterprise clients Excellent knowledge and implementation experience of Oracle HCM Cloud, including at least two of: Core HR, Profile Management (Talent Profile), HR Helpdesk, Performance & Goals Management, Recruiting Cloud, Cloud Learning, Talent Review, Succession Planning, Benefits, Workforce Compensation, Absence Management and Time & Labor Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio, Page Composer and Flex Fields) functionality and configuration Strong commercial awareness Excellent presentation skills Well organised and structured in approach Strong written and verbal communication skills Excellent client management skills Willingness to travel and be away from home UK based Must be eligible to obtain Security Clearance at SC level Desirable: Higher education customer experience Knowledge and implementation experience of the following: Autocomplete, Oracle Digital Assistant, Oracle Guided Learning, Oracle Talent Acquisition cloud (Taleo Recruit), Alerts Composer, Reporting/BI tools (OTBI/BI Publisher), Fast Formula Experience working in an environment alongside other Oracle Cloud products such as: Service Cloud (CX), ERP (Finance & Procurement), Planning & Budgeting (EPM) Experience of Oracle E-business Suite Supporting pre-sales activities Experience of responding to ITT/RFPs Benefits Package: Competitive Salary, Company Pension, 25 days holiday, option to buy an additional 5 holiday days, your own birthday as additional holiday after two years' service, flexible working, eye tests, private health care, cycle to work scheme, childcare vouchers, share option scheme, excellent training and learning opportunities. If you are a strong Oracle Cloud HCM professional at a Lead level (or are looking to step-up to a Lead) and you are searching for a new opportunity, then there has never been a better time to join us; please send your application to our Talent Acquisition Specialist (see details below). Remember; all applications are treated in the strictest confidence so there is no downside to you sending-in a CV. Why Symatrix? We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. We have come a long way since then. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. We provide Consulting as well as end-to-end managed services for HCM and ERP on premise or in the Cloud - from Applications Support and Testing as a Service through to Managed Payroll and Process Improvement services, not to mention our award-winning Oracle Practice! In fact, because we truly listen, our services have all developed from customer demand. After the introduction of Cloud, we added Environment Management and Testing as a Service to our kit bag to complement our application support and change services. Our Consulting services have evolved to support Cloud and we have retained our award-winning on-premise expertise. We also created an exciting suite of services to help our customers manage and improve their processes, which really help to move our customers from adopting Cloud to embracing Cloud . All of this we deliver on Oracle's ERP Cloud, HCM Cloud, E-business Suite and Peoplesoft applications. We are delighted to be able to say that we're an ISO27001, BACS and Cyber Essentials accredited business but there are many reasons that we're proud of what we've achieved over the years.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You will join the 'Planning and Strategy' team at an exciting time, as we continue to elevate the performance of Sky's award-winning customer comms. We take a truly customer centric approach; fully exploiting our investment in the Adobe capability and making every customer contact count - at scale. What you'll do: * Be proactive, strategic thinker and planner, with good understanding of commercial, marketing, business and digital and a translator of analytics into insights that can advise business decisions. * Lead the optimised CCX Quarterly plans for your program area that deliver against each programme's strategy * Own and drive continuous improvements through identifying new data capabilities and influencing self-serve reporting tools to track KPIs and benchmarks * Ensure best practice Data Planning, insight and data principles are applied to 1:1 customer comms - from ideation, through to delivery, reporting, and ongoing test and learn * Provide input into optimising contact rules and contact strategies * Be a strategic sounding board for the team and our partners - giving recommendations on all things data and a key business input in the design and development of new marketing capability What you'll bring: * Expertise in customer comms or CRM strategy - particularly planning and crafting commercially-minded and optimised programmes * Commercial awareness, with the ability to become immersed in our business, and the customer. * Data literate, with a track record of using data-driven insight, reporting and tools to improve marketing performance * The ability to build and maintain strong working relations with marketing and commercial partners, through a collaborative and positive attitude. You will have excellent communication skills - verbal, written and in presentations. Particularly making technical information understandable to all * Good knowledge of data mining techniques, principles and relational databases plus experience of insight projects, working with analysts to build actionable insights * The ability to work at pace and a resilient nature to adapt to changing business needs & know when to concede & when to push back. Team Overview: Customer Growth As the Customer Growth Team our purpose is to be customer champions. To connect our route to markets with Sky's content and products, so customers enjoy more of what they love. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about . Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 04, 2022
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You will join the 'Planning and Strategy' team at an exciting time, as we continue to elevate the performance of Sky's award-winning customer comms. We take a truly customer centric approach; fully exploiting our investment in the Adobe capability and making every customer contact count - at scale. What you'll do: * Be proactive, strategic thinker and planner, with good understanding of commercial, marketing, business and digital and a translator of analytics into insights that can advise business decisions. * Lead the optimised CCX Quarterly plans for your program area that deliver against each programme's strategy * Own and drive continuous improvements through identifying new data capabilities and influencing self-serve reporting tools to track KPIs and benchmarks * Ensure best practice Data Planning, insight and data principles are applied to 1:1 customer comms - from ideation, through to delivery, reporting, and ongoing test and learn * Provide input into optimising contact rules and contact strategies * Be a strategic sounding board for the team and our partners - giving recommendations on all things data and a key business input in the design and development of new marketing capability What you'll bring: * Expertise in customer comms or CRM strategy - particularly planning and crafting commercially-minded and optimised programmes * Commercial awareness, with the ability to become immersed in our business, and the customer. * Data literate, with a track record of using data-driven insight, reporting and tools to improve marketing performance * The ability to build and maintain strong working relations with marketing and commercial partners, through a collaborative and positive attitude. You will have excellent communication skills - verbal, written and in presentations. Particularly making technical information understandable to all * Good knowledge of data mining techniques, principles and relational databases plus experience of insight projects, working with analysts to build actionable insights * The ability to work at pace and a resilient nature to adapt to changing business needs & know when to concede & when to push back. Team Overview: Customer Growth As the Customer Growth Team our purpose is to be customer champions. To connect our route to markets with Sky's content and products, so customers enjoy more of what they love. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: * Sky Q, for the TV you love all in one place * A generous pension package * Private healthcare * Discounted mobile and broadband * Access a wide range of exclusive Sky VIP rewards and experiences Where you'll work: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about . Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location: Central London, United Kingdom Salary: Up to £56465 Posted: 11 Nov 2021 Business Unit: UK Secure Solutions Contracted Hours: Full-time Employee Status: Permanent Reference: 210002ST Role Requirements: Helping to build and maintain a strong financial control environment delivering a fit for purpose control environment to underpin quickly all SSUK&I financial accounting, reporting and risk management operations owning balance sheet reconciliation process - coordinating business finance teams to reconcile key balances quarterly and to comply with all Group and Regional processes liaising with Group and Region Finance teams on all reporting and accounting matters delivering efficient, timely and controlled month end and year end accounting processes - supporting all parts of the division to close in accordance with Group standards and timelines coordinating resolution of issues relating to MFCs and MEC standards coordinating resolution of issues relating to Group Internal Audit findings and recommendations Enhanced financial reporting to articulate business financial performance more clearly. Owning the delivery of a comprehensive financial reporting suite that allows senior management to manage the division effectively and proactively owning all divisional reporting systems - ensuring complete and consistent reports meeting all Group and Region submission requirements (including BPC input and CXO reconciliations) Smooth external reporting and audit - assisting the FC and business finance teams with the external audit - providing information and close liaison with the external auditors coordinating the production and sign-off of stat accounts to Group deadlines - ensuring overdue stats are produced, audited and filed Owning business planning - owning the Business Plan, budget and forecast processes; supporting the Exec of SSUK&I to set challenging but achievable financial targets coordinating smooth processes; setting realistic timetables to meet Regional reporting obligations, providing relevant and consistent financial information, arranging management reviews and ensuring approved plans are appropriately submitted and available in BPC for financial reporting ensuring that the division uses accurate and consistent financial benchmarks Personal characteristics: Inquisitive mindset to be able to understand quickly the underlying economic drivers of the various SSSUK&I businesses Able to communicate clearly and concisely with all levels in the organisation Intellectually robust and able to manage competing priorities effectively Energetic, with the potential to progress to more senior Finance roles Experience: Qualified accountant (ACA, CIMA or ACCA) 2 years' PQ Financial Accounting experience Proficiency with Financial Accounting and Reporting systems Wide experience of month end close processes and the production of financial plans Multi-site, business to business experience preferred
Nov 29, 2021
Full time
Location: Central London, United Kingdom Salary: Up to £56465 Posted: 11 Nov 2021 Business Unit: UK Secure Solutions Contracted Hours: Full-time Employee Status: Permanent Reference: 210002ST Role Requirements: Helping to build and maintain a strong financial control environment delivering a fit for purpose control environment to underpin quickly all SSUK&I financial accounting, reporting and risk management operations owning balance sheet reconciliation process - coordinating business finance teams to reconcile key balances quarterly and to comply with all Group and Regional processes liaising with Group and Region Finance teams on all reporting and accounting matters delivering efficient, timely and controlled month end and year end accounting processes - supporting all parts of the division to close in accordance with Group standards and timelines coordinating resolution of issues relating to MFCs and MEC standards coordinating resolution of issues relating to Group Internal Audit findings and recommendations Enhanced financial reporting to articulate business financial performance more clearly. Owning the delivery of a comprehensive financial reporting suite that allows senior management to manage the division effectively and proactively owning all divisional reporting systems - ensuring complete and consistent reports meeting all Group and Region submission requirements (including BPC input and CXO reconciliations) Smooth external reporting and audit - assisting the FC and business finance teams with the external audit - providing information and close liaison with the external auditors coordinating the production and sign-off of stat accounts to Group deadlines - ensuring overdue stats are produced, audited and filed Owning business planning - owning the Business Plan, budget and forecast processes; supporting the Exec of SSUK&I to set challenging but achievable financial targets coordinating smooth processes; setting realistic timetables to meet Regional reporting obligations, providing relevant and consistent financial information, arranging management reviews and ensuring approved plans are appropriately submitted and available in BPC for financial reporting ensuring that the division uses accurate and consistent financial benchmarks Personal characteristics: Inquisitive mindset to be able to understand quickly the underlying economic drivers of the various SSSUK&I businesses Able to communicate clearly and concisely with all levels in the organisation Intellectually robust and able to manage competing priorities effectively Energetic, with the potential to progress to more senior Finance roles Experience: Qualified accountant (ACA, CIMA or ACCA) 2 years' PQ Financial Accounting experience Proficiency with Financial Accounting and Reporting systems Wide experience of month end close processes and the production of financial plans Multi-site, business to business experience preferred
Role Requirements: Helping to build and maintain a strong financial control environment delivering a fit for purpose control environment to underpin quickly all SSUK&I financial accounting, reporting and risk management operations owning balance sheet reconciliation process - coordinating business finance teams to reconcile key balances quarterly and to comply with all Group and Regional processes liaising with Group and Region Finance teams on all reporting and accounting matters delivering efficient, timely and controlled month end and year end accounting processes - supporting all parts of the division to close in accordance with Group standards and timelines coordinating resolution of issues relating to MFCs and MEC standards coordinating resolution of issues relating to Group Internal Audit findings and recommendations Enhanced financial reporting to articulate business financial performance more clearly. Owning the delivery of a comprehensive financial reporting suite that allows senior management to manage the division effectively and proactively owning all divisional reporting systems - ensuring complete and consistent reports meeting all Group and Region submission requirements (including BPC input and CXO reconciliations) Smooth external reporting and audit - assisting the FC and business finance teams with the external audit - providing information and close liaison with the external auditors coordinating the production and sign-off of stat accounts to Group deadlines - ensuring overdue stats are produced, audited and filed Owning business planning - owning the Business Plan, budget and forecast processes; supporting the Exec of SSUK&I to set challenging but achievable financial targets coordinating smooth processes; setting realistic timetables to meet Regional reporting obligations, providing relevant and consistent financial information, arranging management reviews and ensuring approved plans are appropriately submitted and available in BPC for financial reporting ensuring that the division uses accurate and consistent financial benchmarks Skills, Qualifications and Experience Personal characteristics: Inquisitive mindset to be able to understand quickly the underlying economic drivers of the various SSSUK&I businesses Able to communicate clearly and concisely with all levels in the organisation Intellectually robust and able to manage competing priorities effectively Energetic, with the potential to progress to more senior Finance roles Experience: Qualified accountant (ACA, CIMA or ACCA) 2 years' PQ Financial Accounting experience Proficiency with Financial Accounting and Reporting systems Wide experience of month end close processes and the production of financial plans Multi-site, business to business experience preferred Primary Location: United Kingdom-Greater London-Central London Job: Finance Organization: G4S-BU-UK Contracted hours: Full-time Employee Status: Permanent Job Posting: Nov 11, 2021, 3:16:02 PM
Nov 29, 2021
Full time
Role Requirements: Helping to build and maintain a strong financial control environment delivering a fit for purpose control environment to underpin quickly all SSUK&I financial accounting, reporting and risk management operations owning balance sheet reconciliation process - coordinating business finance teams to reconcile key balances quarterly and to comply with all Group and Regional processes liaising with Group and Region Finance teams on all reporting and accounting matters delivering efficient, timely and controlled month end and year end accounting processes - supporting all parts of the division to close in accordance with Group standards and timelines coordinating resolution of issues relating to MFCs and MEC standards coordinating resolution of issues relating to Group Internal Audit findings and recommendations Enhanced financial reporting to articulate business financial performance more clearly. Owning the delivery of a comprehensive financial reporting suite that allows senior management to manage the division effectively and proactively owning all divisional reporting systems - ensuring complete and consistent reports meeting all Group and Region submission requirements (including BPC input and CXO reconciliations) Smooth external reporting and audit - assisting the FC and business finance teams with the external audit - providing information and close liaison with the external auditors coordinating the production and sign-off of stat accounts to Group deadlines - ensuring overdue stats are produced, audited and filed Owning business planning - owning the Business Plan, budget and forecast processes; supporting the Exec of SSUK&I to set challenging but achievable financial targets coordinating smooth processes; setting realistic timetables to meet Regional reporting obligations, providing relevant and consistent financial information, arranging management reviews and ensuring approved plans are appropriately submitted and available in BPC for financial reporting ensuring that the division uses accurate and consistent financial benchmarks Skills, Qualifications and Experience Personal characteristics: Inquisitive mindset to be able to understand quickly the underlying economic drivers of the various SSSUK&I businesses Able to communicate clearly and concisely with all levels in the organisation Intellectually robust and able to manage competing priorities effectively Energetic, with the potential to progress to more senior Finance roles Experience: Qualified accountant (ACA, CIMA or ACCA) 2 years' PQ Financial Accounting experience Proficiency with Financial Accounting and Reporting systems Wide experience of month end close processes and the production of financial plans Multi-site, business to business experience preferred Primary Location: United Kingdom-Greater London-Central London Job: Finance Organization: G4S-BU-UK Contracted hours: Full-time Employee Status: Permanent Job Posting: Nov 11, 2021, 3:16:02 PM