Performance Marketing Manager In this role you will be responsible for helping to define the strategy, daily management of PPC and paid social campaigns, and reporting to internal stakeholders. The role will suit someone who is looking for an exciting growth opportunity in a fast-paced environment and is looking to make an immediate impact You will be required to play a pivotal role in driving customer acquisition, increasing conversion rates, and maximizing marketing efficiency. To help allocate marketing budgets, identify growth opportunities, and improve campaign performance through iterative optimization. Our ideal candidate is someone who thinks about what the possibilities are across the marketing mix and can offer solutions to meet objectives, requirements, and challenges. Someone who can bring new ideas to the table and is passionate about the Hays Travel brand and its customers. The candidate will be truly immersed in the travel industry, have a passion for travel & understand its complexities. We are a collaborative team with a strong passion for the work that we deliver. Key Responsibilities To drive efficient traffic and sales growth by executing spend and campaigns across key digital performance channels including social, display, PPC & affiliates Produce daily reporting of KPIs to identify issues and opportunities for growth Communicate KPIs with key stakeholders Keep pace with social, search engine and PPC industry trends and developments Monitor and administer analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance to company KPIs Monitor and evaluate search results and search performance across the major search channels. Developing and managing digital prospecting and remarketing campaigns Managing budgets and campaigns across all digital channels to drive strong return on investment Implementing A/B testing and conversion rate optimization Ensuring successful planning, execution, and optimization for key traffic KPIs via paid, organic & own media channels Identifying and testing new channels to continue to meet or exceed established critical metrics Implementing marketing automation and lead generation strategies Working closely with the management to share funnel conversion improvement ideas, feedback & present results Staying updated with the latest performance marketing trends and technologies Competencies You have prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media, and other digital channels You have solid expertise in campaign and channel analysis and reporting, including Google Analytics experience You possess excellent analytical skills and leverage data, metrics, analytics, and consumer behaviour trends to drive actionable insights & recommendations You are a highly goal-oriented individual and have excellent communication skills You are open-minded, curious, and a strong problem solver General To undertake any other duties that may fall into the job criteria To treat all employees, customers and suppliers with dignity and respect To live and demonstrate Hays values and our special culture To conform with all company policies and procedures including Health and Safety This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Our values Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellence What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Apr 30, 2024
Full time
Performance Marketing Manager In this role you will be responsible for helping to define the strategy, daily management of PPC and paid social campaigns, and reporting to internal stakeholders. The role will suit someone who is looking for an exciting growth opportunity in a fast-paced environment and is looking to make an immediate impact You will be required to play a pivotal role in driving customer acquisition, increasing conversion rates, and maximizing marketing efficiency. To help allocate marketing budgets, identify growth opportunities, and improve campaign performance through iterative optimization. Our ideal candidate is someone who thinks about what the possibilities are across the marketing mix and can offer solutions to meet objectives, requirements, and challenges. Someone who can bring new ideas to the table and is passionate about the Hays Travel brand and its customers. The candidate will be truly immersed in the travel industry, have a passion for travel & understand its complexities. We are a collaborative team with a strong passion for the work that we deliver. Key Responsibilities To drive efficient traffic and sales growth by executing spend and campaigns across key digital performance channels including social, display, PPC & affiliates Produce daily reporting of KPIs to identify issues and opportunities for growth Communicate KPIs with key stakeholders Keep pace with social, search engine and PPC industry trends and developments Monitor and administer analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance to company KPIs Monitor and evaluate search results and search performance across the major search channels. Developing and managing digital prospecting and remarketing campaigns Managing budgets and campaigns across all digital channels to drive strong return on investment Implementing A/B testing and conversion rate optimization Ensuring successful planning, execution, and optimization for key traffic KPIs via paid, organic & own media channels Identifying and testing new channels to continue to meet or exceed established critical metrics Implementing marketing automation and lead generation strategies Working closely with the management to share funnel conversion improvement ideas, feedback & present results Staying updated with the latest performance marketing trends and technologies Competencies You have prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media, and other digital channels You have solid expertise in campaign and channel analysis and reporting, including Google Analytics experience You possess excellent analytical skills and leverage data, metrics, analytics, and consumer behaviour trends to drive actionable insights & recommendations You are a highly goal-oriented individual and have excellent communication skills You are open-minded, curious, and a strong problem solver General To undertake any other duties that may fall into the job criteria To treat all employees, customers and suppliers with dignity and respect To live and demonstrate Hays values and our special culture To conform with all company policies and procedures including Health and Safety This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Our values Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellence What it's like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it's not all about work. We're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
JOB TITLE: General Manager Nights/Days LOCATION: London REPORTING TO: Head of Stations SALARY: Competitive Main Purpose of the role: We are looking for a commercially competent, enthusiastic, and flexible individual who will create a positive working culture and drive the team to success. Preferably, candidates should have a background in soft services and strong experience in managing contracts and associated P&L. The overview of this role is to facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills, the General Manager will develop an effective team consistently meeting or exceeding the service needs of the client. The role aims to ensure the consistent provision of soft services at a number of TfL contracts within the division. Additionally, it involves providing operational, financial and commercial management of assigned contracts and sites to develop further business opportunities and revenue within the portfolio. The General Manager will focus on building customer relationships and developing their team to provide outstanding customer service, technical compliance, and safety at all times. It is essential to fully support, engage, and strategically communicate with the Divisional Managers at all times, taking time to reflect on team performance and applying a joint partnership approach to meet the needs of the business. Furthermore, the role requires endorsing the company brand and upholding the company image at all times. KEY RESPONSIBILITIES Manage cleaning services at TfL stations and contracts, ensuring compliance, budget control, and profitability. Oversee performance management, including conducting team appraisals and maintaining site safety compliance. Develop and nurture strong customer relationships to identify growth opportunities and enhance service delivery. Ensure comprehensive Health & Safety compliance and generate detailed management reports for performance evaluation. Efficiently manage Planned Preventative Maintenance schedules and promptly address reactive tasks to minimize disruptions. Conduct thorough monthly site audits, proactively manage procurement needs, and implement cost-saving measures. Actively participate in client meetings, demonstrating ethical leadership and aligning operational strategies with client expectations. Manage financial aspects such as budgetary targets, expenditure monitoring, and profit maximization strategies. Handle administrative duties effectively, including prompt response to customer queries and strategic staff recruitment. Uphold strict adherence to company policies, procedures, and health & safety standards to ensure operational excellence. Implement and maintain robust quality management systems, conducting regular quality assurance checks to uphold service standards. Foster a culture of continuous learning and development, providing training opportunities for staff growth and skill enhancement. Collaborate closely with senior management on strategic planning initiatives, contributing insights for goal setting and operational improvement Stay abreast of industry trends and regulatory changes, implementing best practices to enhance service delivery and maintain competitive advantage. Essential • Sound Leadership skills • Good Communication, presentation and planning skills • Good Interpersonal skills • Show initiative • Aptitude to receive and deliver training • Deal with customers both internal and external • Be able to take responsibility • Well- developed IT skills • IOSH trained • Experience of managing large teams We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 29, 2024
Full time
JOB TITLE: General Manager Nights/Days LOCATION: London REPORTING TO: Head of Stations SALARY: Competitive Main Purpose of the role: We are looking for a commercially competent, enthusiastic, and flexible individual who will create a positive working culture and drive the team to success. Preferably, candidates should have a background in soft services and strong experience in managing contracts and associated P&L. The overview of this role is to facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills, the General Manager will develop an effective team consistently meeting or exceeding the service needs of the client. The role aims to ensure the consistent provision of soft services at a number of TfL contracts within the division. Additionally, it involves providing operational, financial and commercial management of assigned contracts and sites to develop further business opportunities and revenue within the portfolio. The General Manager will focus on building customer relationships and developing their team to provide outstanding customer service, technical compliance, and safety at all times. It is essential to fully support, engage, and strategically communicate with the Divisional Managers at all times, taking time to reflect on team performance and applying a joint partnership approach to meet the needs of the business. Furthermore, the role requires endorsing the company brand and upholding the company image at all times. KEY RESPONSIBILITIES Manage cleaning services at TfL stations and contracts, ensuring compliance, budget control, and profitability. Oversee performance management, including conducting team appraisals and maintaining site safety compliance. Develop and nurture strong customer relationships to identify growth opportunities and enhance service delivery. Ensure comprehensive Health & Safety compliance and generate detailed management reports for performance evaluation. Efficiently manage Planned Preventative Maintenance schedules and promptly address reactive tasks to minimize disruptions. Conduct thorough monthly site audits, proactively manage procurement needs, and implement cost-saving measures. Actively participate in client meetings, demonstrating ethical leadership and aligning operational strategies with client expectations. Manage financial aspects such as budgetary targets, expenditure monitoring, and profit maximization strategies. Handle administrative duties effectively, including prompt response to customer queries and strategic staff recruitment. Uphold strict adherence to company policies, procedures, and health & safety standards to ensure operational excellence. Implement and maintain robust quality management systems, conducting regular quality assurance checks to uphold service standards. Foster a culture of continuous learning and development, providing training opportunities for staff growth and skill enhancement. Collaborate closely with senior management on strategic planning initiatives, contributing insights for goal setting and operational improvement Stay abreast of industry trends and regulatory changes, implementing best practices to enhance service delivery and maintain competitive advantage. Essential • Sound Leadership skills • Good Communication, presentation and planning skills • Good Interpersonal skills • Show initiative • Aptitude to receive and deliver training • Deal with customers both internal and external • Be able to take responsibility • Well- developed IT skills • IOSH trained • Experience of managing large teams We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
HR Business Partner - 6month Contract with potential to go perm - £60-65,000 - PR, Comms, Marketing - Canary Wharf Are you a strong generalist with excellent business partnering skills, able to work autonomously within a small team, and also liaise with global HR counterparts? You'll be joining a growing business at an exciting time, going through exciting change following an acquisition. This global leader in consumer and media intelligence, engagement, and communication solutions, is seeking an experienced HR Business Partner to partner with the UK population of 400 employees. There are 4000 globally. Generalist HR BP role for the UK, reporting into the Senior Director for Global People Partners (based in UK)Based in Canary Wharf - One day a week in the office - Tuesday Remit: 500-550 in the UK. This role will partner with all departments for UK, stakeholders will be the level under SLT, including managers - largest client groups will be cx and insights teams, commercial sales teams - also covering marketing finance etc. 4000 employees globally. There will be lots of interaction with global counterparts and leaders. Lots of change and restructures going on following an acquisition, very interesting time to join - lots of work to be done to get the people team and wider business to where it needs to be following acquisition. 2x HR ops who will manage the low level queries/ ER, admin etc. Job Description: Seeking a People Partner for the UK to join our exciting, evolving Global People team! This key role to the business' success will be immersed in our fast-paced environment, take on new challenges, and expected to make a business impact. What You'll Do: Partner with clients to understand business and organizational needs and objectives, develop strategies, and implement solutions. Conduct ongoing analysis of assigned client group. Monitor, interpret metrics and analysis to bring a data-centric approach to decision making. Lead as the main point of contact for assigned clients on all things people and culture, including engaging global points of contact in the People function. Effectively drive accountability and a performance-driven culture. Act as a change agent through change and transformation. Contribute, communicate, and collaborate globally with other People functions. What you have: Minimum of2-3 years of demonstrated People Partner (HRBP) experience, directly supporting senior leaders. Bachelor's Degree in Human Resources or a related discipline and CIPD Qualified; OR Master's Degree in Human Resources or a related discipline Preferred Qualifications Experience leading transformation and aligning people strategy to the business' long-range plans. Demonstrated ability to drive major initiatives through the organization and influence decision makers, effectively communicating at all levels. Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law. Strong presentation skills; comfortable in front of senior leadership and decision makers. Innovation and the ability to be creative in problem solving, organizational diagnosis, and solution generation. Results oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results. Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence. Experience working in a fast-paced, dynamic environment. Highly organized with attention to detail. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
HR Business Partner - 6month Contract with potential to go perm - £60-65,000 - PR, Comms, Marketing - Canary Wharf Are you a strong generalist with excellent business partnering skills, able to work autonomously within a small team, and also liaise with global HR counterparts? You'll be joining a growing business at an exciting time, going through exciting change following an acquisition. This global leader in consumer and media intelligence, engagement, and communication solutions, is seeking an experienced HR Business Partner to partner with the UK population of 400 employees. There are 4000 globally. Generalist HR BP role for the UK, reporting into the Senior Director for Global People Partners (based in UK)Based in Canary Wharf - One day a week in the office - Tuesday Remit: 500-550 in the UK. This role will partner with all departments for UK, stakeholders will be the level under SLT, including managers - largest client groups will be cx and insights teams, commercial sales teams - also covering marketing finance etc. 4000 employees globally. There will be lots of interaction with global counterparts and leaders. Lots of change and restructures going on following an acquisition, very interesting time to join - lots of work to be done to get the people team and wider business to where it needs to be following acquisition. 2x HR ops who will manage the low level queries/ ER, admin etc. Job Description: Seeking a People Partner for the UK to join our exciting, evolving Global People team! This key role to the business' success will be immersed in our fast-paced environment, take on new challenges, and expected to make a business impact. What You'll Do: Partner with clients to understand business and organizational needs and objectives, develop strategies, and implement solutions. Conduct ongoing analysis of assigned client group. Monitor, interpret metrics and analysis to bring a data-centric approach to decision making. Lead as the main point of contact for assigned clients on all things people and culture, including engaging global points of contact in the People function. Effectively drive accountability and a performance-driven culture. Act as a change agent through change and transformation. Contribute, communicate, and collaborate globally with other People functions. What you have: Minimum of2-3 years of demonstrated People Partner (HRBP) experience, directly supporting senior leaders. Bachelor's Degree in Human Resources or a related discipline and CIPD Qualified; OR Master's Degree in Human Resources or a related discipline Preferred Qualifications Experience leading transformation and aligning people strategy to the business' long-range plans. Demonstrated ability to drive major initiatives through the organization and influence decision makers, effectively communicating at all levels. Working knowledge of organizational design, workforce planning, employee relations, performance and talent management, and employment law. Strong presentation skills; comfortable in front of senior leadership and decision makers. Innovation and the ability to be creative in problem solving, organizational diagnosis, and solution generation. Results oriented and service-minded, with the ability to establish credibility and build trusted relationships in partnership with business leaders to achieve initiatives and deliver results. Ability to handle multiple projects at once, manage changing priorities and embrace agility, while conveying calm and confidence. Experience working in a fast-paced, dynamic environment. Highly organized with attention to detail. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
Are you passionate about navigating the intricate landscape of regulatory compliance? Do you thrive on providing strategic guidance to ensure adherence to industry standards and regulations? If so, we want you to join our clients team. Responsibilities: Provide Expert Compliance Guidance: Offer insightful advice and guidance to the broader business on the interpretation and application of UK regulations such as PSRs, EMRs, MLRs, FCA Handbook, EBA Guidelines, etc. Foster a culture of "compliance by design" to facilitate understanding and action within the first-line teams. Refine and Implement Compliance Assurance Approach Own Compliance Assurance Plan: Take ownership of the annual compliance assurance plan, utilizing a risk-based approach to determine scope, priority, frequency, and nature of assurance activities in collaboration with internal stakeholders. Deliver Proactive Compliance Assurance: Conduct proactive assessments of controls, identify areas for improvement, and propose corrective actions to enhance compliance effectiveness. Communicate Assurance Results: Prepare high-quality, evidence-based reports highlighting common themes and trends from compliance assurance activities. Provide pragmatic and actionable insights to first-line teams and stakeholders. Manage Corrective Actions: Ensure agreed corrective actions are tracked and resolved effectively, maintaining compliance standards across the organization. Develop Regulatory Mapping: Develop targeted mapping of regulatory requirements, compliance evidence, and internal/external assurance to enhance compliance strategies. Line Management: Lead and develop the Compliance Assurance Analyst, providing coaching, development planning, and performance evaluation to drive high-quality outcomes. Enhance Policy Framework: Collaborate with policy owners to improve company policy. Provide Management Information: Deliver timely and informative management information to Executive Leadership Team, Audit and Risk Committees, and Boards to facilitate regulatory compliance responsibilities. Contribute to Second Line Risk and Compliance: Support wider Second Line Risk and Compliance Team activities as required, including regulatory reporting, fostering a strong risk and compliance culture, and contributing to team development efforts. Skills and Experience: Engagement and Influencing: Demonstrated ability to build strong relationships with stakeholders and influence outcomes effectively. Communication Skills: Excellent verbal and written communication skills, including the development of structured reports with actionable insights and recommendations. Team Leadership: Proven ability to coach and develop team members, driving high-quality outputs that add tangible business value. Adaptability: Ideally, an understanding of various compliance frameworks, approaches, and tools that can be tailored to the company InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Apr 24, 2024
Full time
Are you passionate about navigating the intricate landscape of regulatory compliance? Do you thrive on providing strategic guidance to ensure adherence to industry standards and regulations? If so, we want you to join our clients team. Responsibilities: Provide Expert Compliance Guidance: Offer insightful advice and guidance to the broader business on the interpretation and application of UK regulations such as PSRs, EMRs, MLRs, FCA Handbook, EBA Guidelines, etc. Foster a culture of "compliance by design" to facilitate understanding and action within the first-line teams. Refine and Implement Compliance Assurance Approach Own Compliance Assurance Plan: Take ownership of the annual compliance assurance plan, utilizing a risk-based approach to determine scope, priority, frequency, and nature of assurance activities in collaboration with internal stakeholders. Deliver Proactive Compliance Assurance: Conduct proactive assessments of controls, identify areas for improvement, and propose corrective actions to enhance compliance effectiveness. Communicate Assurance Results: Prepare high-quality, evidence-based reports highlighting common themes and trends from compliance assurance activities. Provide pragmatic and actionable insights to first-line teams and stakeholders. Manage Corrective Actions: Ensure agreed corrective actions are tracked and resolved effectively, maintaining compliance standards across the organization. Develop Regulatory Mapping: Develop targeted mapping of regulatory requirements, compliance evidence, and internal/external assurance to enhance compliance strategies. Line Management: Lead and develop the Compliance Assurance Analyst, providing coaching, development planning, and performance evaluation to drive high-quality outcomes. Enhance Policy Framework: Collaborate with policy owners to improve company policy. Provide Management Information: Deliver timely and informative management information to Executive Leadership Team, Audit and Risk Committees, and Boards to facilitate regulatory compliance responsibilities. Contribute to Second Line Risk and Compliance: Support wider Second Line Risk and Compliance Team activities as required, including regulatory reporting, fostering a strong risk and compliance culture, and contributing to team development efforts. Skills and Experience: Engagement and Influencing: Demonstrated ability to build strong relationships with stakeholders and influence outcomes effectively. Communication Skills: Excellent verbal and written communication skills, including the development of structured reports with actionable insights and recommendations. Team Leadership: Proven ability to coach and develop team members, driving high-quality outputs that add tangible business value. Adaptability: Ideally, an understanding of various compliance frameworks, approaches, and tools that can be tailored to the company InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
Apr 23, 2024
Full time
Head of Public Sector for Oracle Enterprise Applications Company Description Version 1's market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India, and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack - Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JD Edwards, Peoplesoft, and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and an opportunity to drive value for our customers through 2024 and beyond. No 1 Best place to work in Ireland 4th Best Super Large Workplace in Tech the UK No 1 Best place to work in India 10th place in Glassdoor's Top 50 UK companies UK & Ireland's premier Oracle, Microsoft & AWS partner Market leader in Oracle ERP and Cloud Applications Consulting, implementation and support services 3200 strong,€347m/ £302m revenue business Job Description The role of Sector Head is accountable for the successful delivery of sector engagements (consulting engagements, scoped projects, and/or managed teams), and for the profitable growth of the sector within Version 1. The role comprises strategic market engagement, customer relationship management, delivery management and people development. Like all leaders at Version 1, the role will fundamentally be required to deliver successful outcomes across the three sides of our Strategic Triangle: Strong Organisation: Commercial outcomes including growth of revenue, gross profit margin, accurate forecasting, and demand-planning, as well as excellent, strongly referenceable delivery to customers. Customer Success: Inspiring a customer outcome obsessed focus, and building long-term, strategic relationships with customers underpinned by demonstrable value add. Empowered People: Management of employees within your Sector. Specific accountabilities include: Pre Sales Leadership Engage with existing and prospective clients to understand their business needs and challenges ensuring Version 1's services to deliver transformational outcomes is understood. Work hand in hand with the commercial leads to develop and execute pre-sales strategies and initiatives to build awareness of our services with customers and partners (Oracle) alike. Working with our subject matter experts, lead and oversee the creation of compelling proposals, bid responses, presentations, and demonstrations to showcase our expertise and solutions. Provide leadership, guidance and expertise during the pre-sales process to secure new business. Customer Delivery Develop and maintain strong client relationships, serving as the senior point of contact for all engagement related matters. Deliver successful engagements through delegated responsibility of timeline, scope, budget, customer expectations and sub-sectors to Portfolio Directors, Delivery Principals or Delivery Managers. On-time, on-budget, quality engagement delivery is the explicit remit of this role. Champion our Core Values and support excellence in operations (reporting, controls, forecasting inputs and overall governance). Ensure a smooth, seamless transition to ASPIRE Managed Services engagements when required. Work with leaders across Version 1 to forecast demand and plan resourcing, including the careful onboarding and transition of consultants between engagements. High levels of customer satisfaction, measured quarterly by Net Promoter Score. Staff retention & engagement including coaching, mentoring and succession planning (measured quarterly). Thought Leadership: Maintain and develop insight on challenges facing business leaders in Public Sector seeking to transform their Finance and HR organisations (e.g. Operational Efficiency, Scenario Modelling, Workforce Planning etc.) Stay up-to-date with industry trends, partner (Oracle) updates, and best practices. Share knowledge and insights with the team and clients through thought leadership content and presentations. You will be a driven, creative, positive person, with whom our Core Values of 'Drive', 'Personal Commitment' and 'Excellence' resonate. You will be a self-starter who rolls their sleeves up and can be trusted to work autonomously. You will believe in fostering a values-based culture aligned with our 'Honesty & Integrity' and 'No Ego' Core Values. You will know and agree that we must put the 'Customer First' to build a trusted brand which reflects our values. Given the customer, partner and team facing elements of this role, regular travel in the UK & Ireland and occasional travel to US & India should be expected. Qualifications Strong Delivery: Recent, extensive experience in a senior position working for a technology services consultancy or Systems Integrator Experienced in the delivery of business and technology change programmes in the Finance or HR domain to an excellent standard. Proven experience managing significant (>€20M per annum) portfolios of work, with accountability for P&L (shadow P&L acceptable) with deep understanding of core commercial KPIs for a consultancy. Driving Growth: Track record of hitting ambitious growth targets within your customer base through credibility-based up and cross-selling of Oracle services and/or managed services . Track record of building relationships up to C-level to win and retain key customers. Leading Teams: Inspiring: you will be leading a team of managers, with many strong individual contributors who will look to you to guide and lead them through times of growth and change. You will be good at mediating through business challenges across delivery, commercial and business support. You will be able to influence those outside of your direct line management. Collaborative: You will build consensus through relationship building and excellent execution. Whilst driving success in your Sector, you will work with peers to support success across the entire delivery organisation. Experience working with globally distributed teams, across multiple specialisms. Additional Information Share in our Success through our senior level Bonus structure & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matter & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities: an innovative Well Tech Scheme, MyGym Discounts, Octopus Car Lease (electric UK only), Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. Please note that you must have the legal right to live and work in the United Kingdom or Ireland. This is a full-time permanent role. Location: This role can be delivered in a hybrid nature from one of these offices Dublin, Belfast, Birmingham, Manchester, Newcastle, Edinburgh, or London and also some occasional client site travel. Expenses will be covered. Must have work permit due to timeframes. Suzanne Whelan, Talent Acquisition Manager UK & Ireland We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging Version 1 Careers Please note: We have an internal recruitment team and does not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!
About the Role Glassdoor is looking for a data savvy people-centric Senior Manager to lead our Analytics team. As a member of the extended Monetization Leadership team, this role will partner closely with leaders across our GTM organization to ensure we have the right roadmap of analytics priorities, and data-driven input to our most critical business decision. This role will balance scalable business intelligence and dashboarding, with forward-looking strategic analytics, with support for high priority GTM initiatives, while ensuring we have the right infrastructure to manage our business at scale. As a people leader, you'll have the opportunity to coach and mentor a strong team of analysts, and build analytical and technical capabilities needed to position our team for the future. The right person for this role is a passionate people leader, with extensive experience in using data and business intelligence tools to tell stories, and make businesses more efficient and effective at scale What You'll Do Analytical leadership Partner with GTM leaders to understand their analytics needs and operating rhythms Lead GTM data strategy and reporting governance to ensure the analytics platform operates as designed Develop and execute the analytics roadmap for the GTM organization Provide business intelligence and insights across revenue forecasting, customer retention, new business, strategic KPIs, lead scoring, customer segmentation etc. Engage with senior stakeholders to advise and solve complex problems by developing and deploying analytical tools and frameworks Perform data assessment and mapping exercises for system integration projects and change management Business leadership Monitor KPI performance and report results regularly to the Senior Leadership Team Develop relationships and act as a trusted advisor for GTM, Finance, HR, BizOps and other stakeholders to identify and address gaps in data, understand new reporting requirements and deploy scalable data analytics solutions Partner with Enablement teams to support communication, training, and adoption of data solutions for front-line Sales and CS teams Support annual planning activities to develop actionable insights People leadership Lead annual and quarterly planning and prioritization for the GTM analytics team Provide coaching and mentorship to ensure high quality delivery of analytics and data-driven insights in support of business needs Develop talent, mentor and coach team members on to maximize their individual potential, contributions and professional growth What You'll Bring Dedication to add to Glassdoor values and our culture of DEI At least 7+ years of experience in Business Intelligence or Data Analytics At least 3+ years of experience in People Management, Talent Development, Coaching Exceptional problem solving, analytical, data visualization, project management, logical reasoning skills Proven experience in GTM strategy & Analytics, GTM operations preferably in the tech industry B2B SaaS Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret data, identify patterns, and make data-driven recommendations. Proactive and results-oriented, comfortable leading solution for complex business problems despite ambiguity, able to execute quickly with high attention to detail Experience with CRM systems (Salesforce), data visualization tools (Tableau, Power BI etc), Excel, SQL Excellent communication and presentation skills, with the ability to effectively convey complex data solutions and strategies to diverse stakeholders. Expert knowledge on managing reporting tools, scaling the business with automated data solutions and robust analytical frameworks for decision making Team player with strong interpersonal skills, capable of building effective relationships across teams and levels within the organization Compensation and Benefits Base Salary Range: Canada (CAD): 140,000 - 210,000 Ireland (EUR): 113,400 - 170,200 United Kingdom (GBP): 107,300 - 160,900 You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here . Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less. Bonus: 15% Bonuses are paid out bi-annually and the amount awarded is based on individual and company performance. Generous Restricted Stock Units (RSU): Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.
Apr 23, 2024
Full time
About the Role Glassdoor is looking for a data savvy people-centric Senior Manager to lead our Analytics team. As a member of the extended Monetization Leadership team, this role will partner closely with leaders across our GTM organization to ensure we have the right roadmap of analytics priorities, and data-driven input to our most critical business decision. This role will balance scalable business intelligence and dashboarding, with forward-looking strategic analytics, with support for high priority GTM initiatives, while ensuring we have the right infrastructure to manage our business at scale. As a people leader, you'll have the opportunity to coach and mentor a strong team of analysts, and build analytical and technical capabilities needed to position our team for the future. The right person for this role is a passionate people leader, with extensive experience in using data and business intelligence tools to tell stories, and make businesses more efficient and effective at scale What You'll Do Analytical leadership Partner with GTM leaders to understand their analytics needs and operating rhythms Lead GTM data strategy and reporting governance to ensure the analytics platform operates as designed Develop and execute the analytics roadmap for the GTM organization Provide business intelligence and insights across revenue forecasting, customer retention, new business, strategic KPIs, lead scoring, customer segmentation etc. Engage with senior stakeholders to advise and solve complex problems by developing and deploying analytical tools and frameworks Perform data assessment and mapping exercises for system integration projects and change management Business leadership Monitor KPI performance and report results regularly to the Senior Leadership Team Develop relationships and act as a trusted advisor for GTM, Finance, HR, BizOps and other stakeholders to identify and address gaps in data, understand new reporting requirements and deploy scalable data analytics solutions Partner with Enablement teams to support communication, training, and adoption of data solutions for front-line Sales and CS teams Support annual planning activities to develop actionable insights People leadership Lead annual and quarterly planning and prioritization for the GTM analytics team Provide coaching and mentorship to ensure high quality delivery of analytics and data-driven insights in support of business needs Develop talent, mentor and coach team members on to maximize their individual potential, contributions and professional growth What You'll Bring Dedication to add to Glassdoor values and our culture of DEI At least 7+ years of experience in Business Intelligence or Data Analytics At least 3+ years of experience in People Management, Talent Development, Coaching Exceptional problem solving, analytical, data visualization, project management, logical reasoning skills Proven experience in GTM strategy & Analytics, GTM operations preferably in the tech industry B2B SaaS Strong project management skills with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret data, identify patterns, and make data-driven recommendations. Proactive and results-oriented, comfortable leading solution for complex business problems despite ambiguity, able to execute quickly with high attention to detail Experience with CRM systems (Salesforce), data visualization tools (Tableau, Power BI etc), Excel, SQL Excellent communication and presentation skills, with the ability to effectively convey complex data solutions and strategies to diverse stakeholders. Expert knowledge on managing reporting tools, scaling the business with automated data solutions and robust analytical frameworks for decision making Team player with strong interpersonal skills, capable of building effective relationships across teams and levels within the organization Compensation and Benefits Base Salary Range: Canada (CAD): 140,000 - 210,000 Ireland (EUR): 113,400 - 170,200 United Kingdom (GBP): 107,300 - 160,900 You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here . Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less. Bonus: 15% Bonuses are paid out bi-annually and the amount awarded is based on individual and company performance. Generous Restricted Stock Units (RSU): Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Hybrid 1-2 days month office Warwickshire Duration 6 months good possibility this will be extended. What our client do isn't just important - it's essential. That's why I have been asked look to recruit experts in their field. In this case, we're looking for someone who has:Note the role isn't a standard category management/ category strategy role - the focus is on singular very large tenders. do you have Major infrastructure tender experience? worked in a Regulated Procurement exp? Key: Major infrastructure tender experience Regulated Procurement experience, e.g., Utilities Contracts Regulations or PCR project management experience (simply through major procurement events is fine) Be comfortable and have the skill and presence required for a blue-chip high-profile role (high profile both internally and externally), working in a multidiscipline tender team. Commercial/ strategic thinking, problem solving ability. Note the role isn't a standard category management/ category strategy role - the focus is on singular very large tenders. Working as a Senior Procurement Buyer, you will be responsible for leading Pathfinder (network services) tenders. Pathfinders are complex, high value, high risk strategic sourcing events that require innovative commercial thinking and strong procurement leadership. You will act as both the procurement lead and project manager from the point the network requirement is identified through to contract award and handover. The time to act on climate change is now. As part of our client's team, you won't just be touching the lives of almost everyone in Great Britain - you'll be shaping the way we use and consume energy for generations to come. Key accountabilities Procurement sourcing lead for 1-2 strategic Pathfinder tenders at a time, identifying the best sourcing strategies, and leading events from market engagement through to contract award. Project management of strategic Pathfinder tenders, keeping the sourcing team on track through communication and maintenance of key project management documentation, such as RAID logs, project plans, project reporting and RACIs. Supporting the Procurement Manager in driving value creation across the procured spend base, through mechanisms such as volume leverage, quality tender documentation, forecasting efficiency, supplier innovation, non-traditional markets and optioneering, to ensure the FSO receives value for money. Developing insights to input into the category management process, through research and analysis of supply markets and other characteristics of the procurement market, whilst keeping up to date with developments and emerging supplier trends. Collating data on spend performance and other metrics, providing analysis and recommendations for action; feedback to Procurement Manager for reporting purposes to provide a holistic picture of procurement activity. Ensuring risks are identified and work with the Procurement Manager to mitigate them to prevent any disruptions to timely procurement delivery. Maintaining knowledge of the ESO's policies and frameworks for contract and supplier management, ensuring compliance with the relevant processes and escalating issues as they arise. Ensuring a systematic and compliant approach to managing spend across all ESO procurement is adopted, in line with the direction from the Procurement Manager. Developing relationships with internal stakeholders. What our client do isn't just important - it's essential. That's why I have been asked look to recruit experts in their field. In this case, we're looking for someone who has: Comprehensive experience in the management of tendering large events. Previous experience of understanding, identifying, and executing multiple opportunities across a range of spend categories to deliver value. Experience of major infrastructure procurement, regulated procurement, and/ or energy markets is desirable. Excellent interpersonal, stakeholder and contract management skills; able to communicate effectively at all levels and externally to senior leaders within supplier organisations. Experience of supply chain management experience in complex environments. Track record of driving value beyond straightforward procurement saving; usage of lean techniques to identify and eliminate waste and identify income opportunities in the extended value chain. Excellent project management skills. Comfortable with procurement compliance. Good influencing and negotiation skills to drive optimum value through the award of commercially sound contracts. Experience with SAP, S4Hana or Coupa would be useful. CIPS accreditation Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly
Apr 23, 2024
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Hybrid 1-2 days month office Warwickshire Duration 6 months good possibility this will be extended. What our client do isn't just important - it's essential. That's why I have been asked look to recruit experts in their field. In this case, we're looking for someone who has:Note the role isn't a standard category management/ category strategy role - the focus is on singular very large tenders. do you have Major infrastructure tender experience? worked in a Regulated Procurement exp? Key: Major infrastructure tender experience Regulated Procurement experience, e.g., Utilities Contracts Regulations or PCR project management experience (simply through major procurement events is fine) Be comfortable and have the skill and presence required for a blue-chip high-profile role (high profile both internally and externally), working in a multidiscipline tender team. Commercial/ strategic thinking, problem solving ability. Note the role isn't a standard category management/ category strategy role - the focus is on singular very large tenders. Working as a Senior Procurement Buyer, you will be responsible for leading Pathfinder (network services) tenders. Pathfinders are complex, high value, high risk strategic sourcing events that require innovative commercial thinking and strong procurement leadership. You will act as both the procurement lead and project manager from the point the network requirement is identified through to contract award and handover. The time to act on climate change is now. As part of our client's team, you won't just be touching the lives of almost everyone in Great Britain - you'll be shaping the way we use and consume energy for generations to come. Key accountabilities Procurement sourcing lead for 1-2 strategic Pathfinder tenders at a time, identifying the best sourcing strategies, and leading events from market engagement through to contract award. Project management of strategic Pathfinder tenders, keeping the sourcing team on track through communication and maintenance of key project management documentation, such as RAID logs, project plans, project reporting and RACIs. Supporting the Procurement Manager in driving value creation across the procured spend base, through mechanisms such as volume leverage, quality tender documentation, forecasting efficiency, supplier innovation, non-traditional markets and optioneering, to ensure the FSO receives value for money. Developing insights to input into the category management process, through research and analysis of supply markets and other characteristics of the procurement market, whilst keeping up to date with developments and emerging supplier trends. Collating data on spend performance and other metrics, providing analysis and recommendations for action; feedback to Procurement Manager for reporting purposes to provide a holistic picture of procurement activity. Ensuring risks are identified and work with the Procurement Manager to mitigate them to prevent any disruptions to timely procurement delivery. Maintaining knowledge of the ESO's policies and frameworks for contract and supplier management, ensuring compliance with the relevant processes and escalating issues as they arise. Ensuring a systematic and compliant approach to managing spend across all ESO procurement is adopted, in line with the direction from the Procurement Manager. Developing relationships with internal stakeholders. What our client do isn't just important - it's essential. That's why I have been asked look to recruit experts in their field. In this case, we're looking for someone who has: Comprehensive experience in the management of tendering large events. Previous experience of understanding, identifying, and executing multiple opportunities across a range of spend categories to deliver value. Experience of major infrastructure procurement, regulated procurement, and/ or energy markets is desirable. Excellent interpersonal, stakeholder and contract management skills; able to communicate effectively at all levels and externally to senior leaders within supplier organisations. Experience of supply chain management experience in complex environments. Track record of driving value beyond straightforward procurement saving; usage of lean techniques to identify and eliminate waste and identify income opportunities in the extended value chain. Excellent project management skills. Comfortable with procurement compliance. Good influencing and negotiation skills to drive optimum value through the award of commercially sound contracts. Experience with SAP, S4Hana or Coupa would be useful. CIPS accreditation Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly
Business Risk Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Business Risk Manager to support and challenge the Director(s) and their senior management team(s) to deliver their ongoing risk management activities in line with SRL risk framework and agreed risk appetite. The role holder will also co-ordinate the departments' response and management to Incidents, Issues and appropriate treatment plans. Further-more, the role holder will ensure a robust control testing framework is in place by undertaking appropriate Risk & Control Self-Assessment (RCSA) and maintaining appropriate Risk Maturity assessment level. The role holder will also play a key role in supporting risk management across SRL as part of a business wide risk community. As Business Risk Manager you will be: Leading and supporting the implementation and embedding of the Risk Management framework for the Directorates you are aligned, to help identify, assess, challenge, control, track and mitigate business risks and issues Working with your department and key SME's across SRL to ensure fit for purpose and compliant controls are in place for Risks outside of appetite Deliver effective monitoring of controls ensuring that these are fit for purpose, operating effectively and support the delivery of business goals and targets Produce & review risk MI with the Director & Senior Leadership and management teams, presenting key theme's, tracking progress and action plans to ensure delivery is within risk appetite Review effectiveness and adherence to the risk framework and risk management processes by completing 1st line control testing and conducting Risk & Control self-assessment (RCSA) and oversee any internal audit activity Co-ordinate the Risk & Control Self-Assessment (RCSA) and Risk Maturity Assessment (RMA) within the department in line with any published standards and deadlines Ensure business incidents and issues which affect the department are raised and managed as per the Risk Management process Act as risk SME for Business Incidents and Issues, representing the department(s) you are aligned to at the appropriate triage and incident meetings, and lead co-ordination of route cause analysis activity Support and deliver Risk training and awareness programmes to help develop and maintain a risk aware culture Collaborating with the change management team within SRL to ensure all material changes launched to the business have been Risk assessed, tested and any residual risk is understood and recorded appropriately Responsible for the maintenance and analysis of the Risk and Control data on the risk management system in line with 2nd line risk expectations Oversee adherence to the risk reporting processes ensuring that all reporting standards and SLAs set out in the risk reporting and Incident processes are followed Regularly review any risk MI with the ExCo member, their direct reports and other relevant managers in order to ensure this is maintained in line with any standards provided by Risk & Compliance Oversee the progression of any department audit and / or Compliance Monitoring actions within the agreed completion dates Represent the department at the monthly Risk Forum Develop and maintain a balanced (lead and lag) KPI/KRI Dashboard; develop and maintain reporting processes and data integrity review/reporting; develop, maintain and present KPI/KRI analysis; extract learnings and risks insights; drive performance insights and business process continuous improvement activity. Coordinate internal/external audit interaction, manage the responses to audit observations to address control weaknesses identified; and execute the coordination role for the follow up, and closing out, of all audit items. Assist in embedding a culture of risk management throughout the business by actively cultivating and maintaining stakeholder relationships, providing advice on risk management issues and demonstrating the benefits to be derived for the culture. Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Demonstratable experience of working within a Business Risk team is essential, preferably within the financial services industry The role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions The ability to demonstrate influencing skills at all levels and at pace will be key for the individual to be successful in role Ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions Experience of managing and working with risk and control frameworks within front line businesses Strong team working, relationship and stakeholder management skills with proven ability to influence at Senior Management and Director level and across teams in a matrix management organisation Effective written and verbal communication skills at all levels of the business, with the ability to translate complex or technical issues to suit target audience Awareness and understanding of conduct risk, particularly in the delivery of fair customer outcomes Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Clayton-Le-Moors with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Sep 23, 2022
Full time
Business Risk Manager Clayton-Le-Moors, Lancashire Salary - Competitive + Benefits About Studio Retail Limited We're one of the largest online value retailers in the UK, providing a personal shopping service to over 1.9 million customers each year through our award-winning App. And studio.co.uk and ace.co.uk websites. Our product range is huge, with over 60,000 different products covering clothing & footwear, electrical, household, textile, bedding, furniture, nursery products, gifts and greeting cards. We employ over 1500 colleagues in a wide variety of roles, many of whom have seen their careers grow with us. Our colleagues say they work here because of our people and customers, and we offer everyone the opportunity to develop and progress. Our customers are at the heart of everything that we do. We're currently undertaking a digital transformation program that will deliver the best service to our customers and our colleagues, to make us the leading online value retailer in the UK. About the Opportunity As Studio progresses through its digital transformation, towards its ambition of becoming a £1 billion turnover business, this opportunity forms part of the wider organisational development of the Financial Services function. Studio strives to put families at the heart of everything it does, offering them the best value on an aspirational range of products, with flexible payment methods. To deliver this to our customers, the pace is fast, and the working environment is dynamic. As we evolve our structure to better serve our customers, we are looking to recruit an experienced Business Risk Manager to support and challenge the Director(s) and their senior management team(s) to deliver their ongoing risk management activities in line with SRL risk framework and agreed risk appetite. The role holder will also co-ordinate the departments' response and management to Incidents, Issues and appropriate treatment plans. Further-more, the role holder will ensure a robust control testing framework is in place by undertaking appropriate Risk & Control Self-Assessment (RCSA) and maintaining appropriate Risk Maturity assessment level. The role holder will also play a key role in supporting risk management across SRL as part of a business wide risk community. As Business Risk Manager you will be: Leading and supporting the implementation and embedding of the Risk Management framework for the Directorates you are aligned, to help identify, assess, challenge, control, track and mitigate business risks and issues Working with your department and key SME's across SRL to ensure fit for purpose and compliant controls are in place for Risks outside of appetite Deliver effective monitoring of controls ensuring that these are fit for purpose, operating effectively and support the delivery of business goals and targets Produce & review risk MI with the Director & Senior Leadership and management teams, presenting key theme's, tracking progress and action plans to ensure delivery is within risk appetite Review effectiveness and adherence to the risk framework and risk management processes by completing 1st line control testing and conducting Risk & Control self-assessment (RCSA) and oversee any internal audit activity Co-ordinate the Risk & Control Self-Assessment (RCSA) and Risk Maturity Assessment (RMA) within the department in line with any published standards and deadlines Ensure business incidents and issues which affect the department are raised and managed as per the Risk Management process Act as risk SME for Business Incidents and Issues, representing the department(s) you are aligned to at the appropriate triage and incident meetings, and lead co-ordination of route cause analysis activity Support and deliver Risk training and awareness programmes to help develop and maintain a risk aware culture Collaborating with the change management team within SRL to ensure all material changes launched to the business have been Risk assessed, tested and any residual risk is understood and recorded appropriately Responsible for the maintenance and analysis of the Risk and Control data on the risk management system in line with 2nd line risk expectations Oversee adherence to the risk reporting processes ensuring that all reporting standards and SLAs set out in the risk reporting and Incident processes are followed Regularly review any risk MI with the ExCo member, their direct reports and other relevant managers in order to ensure this is maintained in line with any standards provided by Risk & Compliance Oversee the progression of any department audit and / or Compliance Monitoring actions within the agreed completion dates Represent the department at the monthly Risk Forum Develop and maintain a balanced (lead and lag) KPI/KRI Dashboard; develop and maintain reporting processes and data integrity review/reporting; develop, maintain and present KPI/KRI analysis; extract learnings and risks insights; drive performance insights and business process continuous improvement activity. Coordinate internal/external audit interaction, manage the responses to audit observations to address control weaknesses identified; and execute the coordination role for the follow up, and closing out, of all audit items. Assist in embedding a culture of risk management throughout the business by actively cultivating and maintaining stakeholder relationships, providing advice on risk management issues and demonstrating the benefits to be derived for the culture. Who are we looking for? This is a great opportunity for an ambitious individual, keen to join a business going through significant transformation. The ideal candidate will have: Demonstratable experience of working within a Business Risk team is essential, preferably within the financial services industry The role requires a good level of technical knowledge across all areas of operational risk and applying this to business functions The ability to demonstrate influencing skills at all levels and at pace will be key for the individual to be successful in role Ability to diagnose and articulate material weaknesses in key controls and to identify proportionate and pragmatic solutions Experience of managing and working with risk and control frameworks within front line businesses Strong team working, relationship and stakeholder management skills with proven ability to influence at Senior Management and Director level and across teams in a matrix management organisation Effective written and verbal communication skills at all levels of the business, with the ability to translate complex or technical issues to suit target audience Awareness and understanding of conduct risk, particularly in the delivery of fair customer outcomes Why Studio Retail Limited? We have a lot of experienced colleagues who'll tell you they love working here because of the people and the opportunities to develop. It's a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here! We are based in Clayton-Le-Moors with great motorway links across the North West of England. We offer a great benefits package including flexible working hours and free parking and would love to hear from you if you think we could be the right company for you.
Our Organisation The Football Association The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation. 90 minutes to change our world Digital Technology HAVE THE DIGITAL WORLD AT YOUR FEET Technology is key to the FA's transformation. From supporting grassroots via our day-to-day digital presence, to using data-led insights to drive the game - to developing future focused platforms for professional football - our Digital Technology team is central to our future. Whilst investment in technology to make the experience of all participants relevant and easy, is already at the heart of how we can serve the game, we are looking to invest even further and deliver in a more iterative way, forming product lines and fully moving towards an Agile, Product Management framework. By 2024, we will upgrade and simplify our core football administration system (moving from Whole Game System to Platform for Football) and provide enhanced capability to England teams. Our product lines cover all those that RUN , PLAY , LEARN as well as our responsibility to REGULATE , WIN and leverage DATA whilst also ensuring sufficient focus on the CORE BUSINESS online and PLATFORMS that support each product and service across the organisation. Join us in helping to DECIDE THE GAME and HAVE THE DIGITAL WORLD AT YOUR FEET . The Role and Key Accountabilities Provide the focal point for all InfoSec elements, both with FA technology partners and internally to FA and County FA stakeholders. Collaborate with the CISO service and the Head of Service Delivery to build an effective Info Sec roadmap that will increase the maturity of the FA's cyber security posture, through budget definition and implementation of fit for purpose Policies, Standards, Processes, and tools. Assist in defining the vision and set the strategy for IT Risk and Cyber Security at The FA, that proactively keeps our customers and our staff safe. Assist in delivering security behavioural change whilst communicating cyber security objectives across the organisation Work with the technical design authority with responsibility for all Info Sec aspects across the FA project portfolio: Design and build all Info Sec projects that deliver process or toolsets specific to Info Sec roadmap Ensure that all projects have defined security standards and are implemented as expected Ensure that all software lifecycle management includes secure coding standards, security validation and testing Validate that any third parties providing solutions or services to the FA meet a minimum set of defined security requirements Ensure the effective governance for InfoSec activities across the FA, aligning all IT partners in the delivery of security controls. Maintain all FA information security policies and standards, including regular reviews and updates Manage an assurance framework to monitor compliance against FA information security policies and standards across the internal FA user base and managed service providers Manage the operational effectiveness of any Info Sec service delivered via IT managed service providers Ensure effective and best practice use of identity and access management and privileged access management tools Manage plans for all BCP and DR with all FA and IT partner teams Act as a security incident responder, assisting in the management and co-ordination of activities for any Info Sec incident, ensuring analysis and effective actions are taken. Manage the planning and delivery of security testing activities, including the co-ordination of remediation tasks for vulnerability findings within the FA networks, applications, and any other related products. Work with IT partners to provide an effective training and awareness program to all FA users Ensure regular and documented meetings are held with the delivery partner to measure delivery performance and implement corrective actions where required Attend the Change Advisory Board, and Architecture Review Board, to ensure all Info Sec requirements have been considered and are provided in any existing or new solutions Execute additional tasks as required in order to meet FA Group changing priorities. Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained. What we are looking for Essential Experience in Information Security operations A thorough understanding of best practice within Information Security and risk management. Experience with managing third party service providers and business stakeholders Experience of managing information security incidents In depth knowledge of Info Sec marketplace and solutions Good project and change management skills Excellent knowledge and experience of using MS Office applications to fulfill reporting and analysis tasks Good technology experience and strong info sec technical background in both traditional and cloud (Azure preference) environments Experience with quality improvement processes to drive efficiency Effective presentation skills (written and verbal) The ideal candidate must hold at least one of the following qualifications: CISM / CISMP / CISSP / ISO 27001 Lead Implementer / ISO 27001 Lead Auditor Desirable Technology experience within Football or other sporting associations or a working knowledge of sports administration systems Experience working in a matrix structure/multiple client groups What we can offer you An exciting and challenging role within a changing, dynamic and world-renowned sports organisation. Attractive benefits and a competitive salary. Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre. We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary. The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.
Sep 22, 2022
Full time
Our Organisation The Football Association The FA is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year. The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation. 90 minutes to change our world Digital Technology HAVE THE DIGITAL WORLD AT YOUR FEET Technology is key to the FA's transformation. From supporting grassroots via our day-to-day digital presence, to using data-led insights to drive the game - to developing future focused platforms for professional football - our Digital Technology team is central to our future. Whilst investment in technology to make the experience of all participants relevant and easy, is already at the heart of how we can serve the game, we are looking to invest even further and deliver in a more iterative way, forming product lines and fully moving towards an Agile, Product Management framework. By 2024, we will upgrade and simplify our core football administration system (moving from Whole Game System to Platform for Football) and provide enhanced capability to England teams. Our product lines cover all those that RUN , PLAY , LEARN as well as our responsibility to REGULATE , WIN and leverage DATA whilst also ensuring sufficient focus on the CORE BUSINESS online and PLATFORMS that support each product and service across the organisation. Join us in helping to DECIDE THE GAME and HAVE THE DIGITAL WORLD AT YOUR FEET . The Role and Key Accountabilities Provide the focal point for all InfoSec elements, both with FA technology partners and internally to FA and County FA stakeholders. Collaborate with the CISO service and the Head of Service Delivery to build an effective Info Sec roadmap that will increase the maturity of the FA's cyber security posture, through budget definition and implementation of fit for purpose Policies, Standards, Processes, and tools. Assist in defining the vision and set the strategy for IT Risk and Cyber Security at The FA, that proactively keeps our customers and our staff safe. Assist in delivering security behavioural change whilst communicating cyber security objectives across the organisation Work with the technical design authority with responsibility for all Info Sec aspects across the FA project portfolio: Design and build all Info Sec projects that deliver process or toolsets specific to Info Sec roadmap Ensure that all projects have defined security standards and are implemented as expected Ensure that all software lifecycle management includes secure coding standards, security validation and testing Validate that any third parties providing solutions or services to the FA meet a minimum set of defined security requirements Ensure the effective governance for InfoSec activities across the FA, aligning all IT partners in the delivery of security controls. Maintain all FA information security policies and standards, including regular reviews and updates Manage an assurance framework to monitor compliance against FA information security policies and standards across the internal FA user base and managed service providers Manage the operational effectiveness of any Info Sec service delivered via IT managed service providers Ensure effective and best practice use of identity and access management and privileged access management tools Manage plans for all BCP and DR with all FA and IT partner teams Act as a security incident responder, assisting in the management and co-ordination of activities for any Info Sec incident, ensuring analysis and effective actions are taken. Manage the planning and delivery of security testing activities, including the co-ordination of remediation tasks for vulnerability findings within the FA networks, applications, and any other related products. Work with IT partners to provide an effective training and awareness program to all FA users Ensure regular and documented meetings are held with the delivery partner to measure delivery performance and implement corrective actions where required Attend the Change Advisory Board, and Architecture Review Board, to ensure all Info Sec requirements have been considered and are provided in any existing or new solutions Execute additional tasks as required in order to meet FA Group changing priorities. Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained. What we are looking for Essential Experience in Information Security operations A thorough understanding of best practice within Information Security and risk management. Experience with managing third party service providers and business stakeholders Experience of managing information security incidents In depth knowledge of Info Sec marketplace and solutions Good project and change management skills Excellent knowledge and experience of using MS Office applications to fulfill reporting and analysis tasks Good technology experience and strong info sec technical background in both traditional and cloud (Azure preference) environments Experience with quality improvement processes to drive efficiency Effective presentation skills (written and verbal) The ideal candidate must hold at least one of the following qualifications: CISM / CISMP / CISSP / ISO 27001 Lead Implementer / ISO 27001 Lead Auditor Desirable Technology experience within Football or other sporting associations or a working knowledge of sports administration systems Experience working in a matrix structure/multiple client groups What we can offer you An exciting and challenging role within a changing, dynamic and world-renowned sports organisation. Attractive benefits and a competitive salary. Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre. We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary. The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.
CRM Exec, In-Life (Sports), Betfair UK/IRE Reports to: CRM Manager, In-Life, Betfair UKI Location: London, Dublin, Malta About us At Betfair, we're always ready to play. And we're hoping you are, too, We're the worlds biggest online betting exchange with millions of customers. We're one of the top 75 most valuable brands in the UK. And our sports betting and gaming products offers players more ways to bet and more ways to win. Joining us means playing as a team and knowing that we do our best work together. It means playing fair, listening to everyone's needs, and always fighting for what's right. And it means playing to win, working at pace, and having fun while we do it. So, if you're ready to play too, this looks a lot like your next big career move. Where you'll play Join our CRM Sports team, and you'll join one of the fastest-growing areas of our business. Here, you'll spend your time building unbreakable relationships with our Brand, Social, Media, Commercial, Insights and Tech teams. But that's really just the beginning. You'll have more creative freedom than you ever imagined. You'll push more boundaries than you ever thought possible. You'll learn grow and develop faster than you realise. And all by using your insight, knowledge and problem-solving skills to bring our brands to life. This is your kind of challenge. In your kind of department. How you'll play it Reporting to the Betfair CRM In-Life Manager, Sports, the key purpose of this role is to contribute to the delivery of all Betfair's Sports customer marketing. Responsibilities cover the full customer communications process from assisting with the planning, scheduling, costing, project management, asset creation, comm building, communicating with stakeholders and performance analysis. The CRM Executive In-Life, Sports will play an integral part in communicating our key Reasons to Believe to our Sports customers. What You'll be Doing… Support the CRM In-Life Manager Sports, in the planning and performance reporting of all communications to UK&I Sports customers: Work closely with Betfair Sports Commercial teams to build monthly plans. Working closely with Creative Studio and brand content (both visual and copy) Collaborating with the Data teams to ensure the right content is being delivered to the right customer at the right time. Facilitating flawless execution of campaign plans across all mechanics (Email, SMS, Push and Web Message) ensuring milestones are met and work is accurate and on time. Deliver weekly and monthly reporting which deliver on all Customer Marketing KPIs and with a clear focus on retention. Contribute to culture of continuous improvement by assisting with pilot projects to test new approaches / technology (e.g. Moveable Ink) to optimise campaigns, testing within BAU and informing wider team once successful. Identifying opportunities for automation and scale, co-ordinating a breadth of teams to implement. Understand Betfair's Tone of Voice and ensure it's fed through all customer facing messaging. Always keeping customer experience at the forefront of your mind when building communications. Ensure comms are in line with compliance guidelines, always. What you'll bring To join us you'll have exceptional attention to detail, great initiative and be a brilliant communicator. You will be passionate about learning and have experience in CRM. We're also looking for someone who is: Data literate and comfortable in using data to make better decisions. Knowledge of CRM systems and processes (ESP software, planning tools & Excel). Previous experience with Movable Ink is a bonus. Ability to work with raw data to analyse campaigns and draw useful conclusions. An interest in Sports will be desirable. Exceptional project and time management - Highly organised and focused, ability to deal with multiple tasks, stakeholders or problems at the same time. Excellent at working under pressure and to tight deadlines whilst staying calm, thinking clearly and executing to a high standard with meticulous attention to detail. Strong communication skills and experience with working as part of a team to achieve goals and deadlines. What's on offer Playing things our way also means making the most of the rewards that will come your way. Here's just a taste of what's on offer... Uncapped holidays A generous bonus A flexible working environment A great pension 3 month sabbaticals (as long as you've been with us for 12 months) Full personal medical insurance Life assurance Company share scheme Plus a range of other great benefits that you can enjoy in and out of work, like a tax saver scheme, bike to work scheme and subsidised on-site restaurant and & barista. Ready to play? If you're ready to grow, develop, challenge and disrupt, we can't wait to find out how you play. Apply now.
Feb 25, 2022
Full time
CRM Exec, In-Life (Sports), Betfair UK/IRE Reports to: CRM Manager, In-Life, Betfair UKI Location: London, Dublin, Malta About us At Betfair, we're always ready to play. And we're hoping you are, too, We're the worlds biggest online betting exchange with millions of customers. We're one of the top 75 most valuable brands in the UK. And our sports betting and gaming products offers players more ways to bet and more ways to win. Joining us means playing as a team and knowing that we do our best work together. It means playing fair, listening to everyone's needs, and always fighting for what's right. And it means playing to win, working at pace, and having fun while we do it. So, if you're ready to play too, this looks a lot like your next big career move. Where you'll play Join our CRM Sports team, and you'll join one of the fastest-growing areas of our business. Here, you'll spend your time building unbreakable relationships with our Brand, Social, Media, Commercial, Insights and Tech teams. But that's really just the beginning. You'll have more creative freedom than you ever imagined. You'll push more boundaries than you ever thought possible. You'll learn grow and develop faster than you realise. And all by using your insight, knowledge and problem-solving skills to bring our brands to life. This is your kind of challenge. In your kind of department. How you'll play it Reporting to the Betfair CRM In-Life Manager, Sports, the key purpose of this role is to contribute to the delivery of all Betfair's Sports customer marketing. Responsibilities cover the full customer communications process from assisting with the planning, scheduling, costing, project management, asset creation, comm building, communicating with stakeholders and performance analysis. The CRM Executive In-Life, Sports will play an integral part in communicating our key Reasons to Believe to our Sports customers. What You'll be Doing… Support the CRM In-Life Manager Sports, in the planning and performance reporting of all communications to UK&I Sports customers: Work closely with Betfair Sports Commercial teams to build monthly plans. Working closely with Creative Studio and brand content (both visual and copy) Collaborating with the Data teams to ensure the right content is being delivered to the right customer at the right time. Facilitating flawless execution of campaign plans across all mechanics (Email, SMS, Push and Web Message) ensuring milestones are met and work is accurate and on time. Deliver weekly and monthly reporting which deliver on all Customer Marketing KPIs and with a clear focus on retention. Contribute to culture of continuous improvement by assisting with pilot projects to test new approaches / technology (e.g. Moveable Ink) to optimise campaigns, testing within BAU and informing wider team once successful. Identifying opportunities for automation and scale, co-ordinating a breadth of teams to implement. Understand Betfair's Tone of Voice and ensure it's fed through all customer facing messaging. Always keeping customer experience at the forefront of your mind when building communications. Ensure comms are in line with compliance guidelines, always. What you'll bring To join us you'll have exceptional attention to detail, great initiative and be a brilliant communicator. You will be passionate about learning and have experience in CRM. We're also looking for someone who is: Data literate and comfortable in using data to make better decisions. Knowledge of CRM systems and processes (ESP software, planning tools & Excel). Previous experience with Movable Ink is a bonus. Ability to work with raw data to analyse campaigns and draw useful conclusions. An interest in Sports will be desirable. Exceptional project and time management - Highly organised and focused, ability to deal with multiple tasks, stakeholders or problems at the same time. Excellent at working under pressure and to tight deadlines whilst staying calm, thinking clearly and executing to a high standard with meticulous attention to detail. Strong communication skills and experience with working as part of a team to achieve goals and deadlines. What's on offer Playing things our way also means making the most of the rewards that will come your way. Here's just a taste of what's on offer... Uncapped holidays A generous bonus A flexible working environment A great pension 3 month sabbaticals (as long as you've been with us for 12 months) Full personal medical insurance Life assurance Company share scheme Plus a range of other great benefits that you can enjoy in and out of work, like a tax saver scheme, bike to work scheme and subsidised on-site restaurant and & barista. Ready to play? If you're ready to grow, develop, challenge and disrupt, we can't wait to find out how you play. Apply now.
Summary causaLens are the pioneers of Causal AI - a giant leap in machine intelligence. We build Causal AI-powered products that are trusted by leading organizations across a wide range of industries. Our No-Code Causal AI Platform empowers all types of users to make superior decisions through an intuitive user interface. We are creating a world in which humans can trust machines with the greatest challenges in the economy, society, and healthcare. As we continue to scale our business, we now need to add a Digital Marketing Manager to the team to set up and establish a high-performing Marketing function on a 'green field' basis. The successful candidate will thrive on the challenge of setting up and leading this critical function within a fast-growing B2B technology business with huge international potential. Make no mistake, this is a career-defining opportunity for the successful candidate. We are passionate about our team, our collective development and the culture that pervades throughout the organisation; as a member of the management team this role also has an important part to play in living and promoting our values. We are committed to diversity and to ensuring that everyone feels at home and can contribute as a peer within the business. The Role We are seeking a data-driven, revenue-centric Digital Marketing Manager with experience in inbound and outbound B2B marketing, including account-based marketing. Working with a diverse team across North America and Europe, you will play a key role in growing our markets, while also collaborating on global marketing initiatives, including overseeing the effectiveness of the causaLens website. Reporting to the Director of Scientific Communications, you will create and orchestrate multi-channel account-based marketing programs that grow the sales pipeline and accelerate the sales cycle. You will work collaboratively and cross-functionally, aligning closely with marketing and sales team members to market Causal AI platform to senior decision-makers. Your responsibilities will include: Collaborate on the development and execution of the digital marketing plan, optimising the use of account-based marketing and online/digital marketing Social media account management Conceive, develop, execute and optimise online marketing campaigns to drive qualified leads, in alignment with company goals Collaborate closely with marketing counterparts, such as content marketing, product marketing, and sales development, to increase marketing success rates Champion the website, driving increased traffic through SEO/SEM and conversions through more engaging messaging, calls to action, and use of tech. Regularly report program/campaign performance The Company Current machine learning approaches have severe limitations when applied to real world business problems and fail to unlock the true potential of AI for the enterprise. causaLens is pioneering Causal AI, a new category of intelligent machines that understand cause and effect - a major step towards true artificial intelligence. Our enterprise platform goes beyond predictions and provides causal insights and suggested actions that directly improve business outcomes for leading businesses in asset management, banking, insurance, logistics, retail, utilities, energy, telecommunications and many others. causaLens in the News Best Deeptech Company 2019 - Artificial Intelligence Awards 'Meet causaLens, a Predictive AI For Hedge Funds, Banks, Tech Companies' - Yahoo Finance 'The U.K.'s Most Exciting AI Startups Race To Scale' - Forbes 'AllianzGI Taps Virtual Data Scientists amid War for Talent' - Financial Times 'Machine Learning Companies to watch in Europe' - Forbes 'Best Investment in Deeptech' award - UK Business Angels Association awards '100 Most Disruptive UK Companies' - Hotwire 'causaLens Appoints Hedge Fund Veteran and Data Leaders to Advisory Board' - Newswire Benefits The opportunity to join a fast-growing, agile, and international team passionate about innovation and making a difference Competitive remuneration Share option scheme Pension scheme 32 days paid holiday allowance (incl. bank holidays) Equipment you need to get the job done (MacBook Pro etc.) Good work-life balance Opportunities for continued learning and self-development, including courses, conferences and book budget Flexible work-from-home and remote days Cycle to work scheme Weekly journal club and knowledge sharing presentations Regular team outings, pizza Thursdays and annual company retreats Fruits, snacks and soft drinks in the office Amazing, smart, fun and inspiring colleagues, always there to support your ideas, growth and enthusiasm Logistics Our interview process consists of interviews and a "Day 0" which is spent with the team. Normally the Day 0 takes place on-site but for the time being, they will take place online. We will do our best to transparently communicate the process with successful candidates. Ideally 3+ years of work experience in similar role (B2B) Bachelor's degree Experience with account-based marketing Experience with online marketing Experience with website strategy, including SEO Business acumen Proactive self-starter Strong written, verbal, and interpersonal communication skills Proficiency with managing CRM (preferably Hubspot) Experience working in high tech or Data Proficiency with LinkedIn & Google Ads Nice to Have but not essential Masters Degree Preferably: Experience managing agencies Preferably: Experience of working in ML/AI Content writing creation experience Design skills Wordpress experience
Dec 06, 2021
Full time
Summary causaLens are the pioneers of Causal AI - a giant leap in machine intelligence. We build Causal AI-powered products that are trusted by leading organizations across a wide range of industries. Our No-Code Causal AI Platform empowers all types of users to make superior decisions through an intuitive user interface. We are creating a world in which humans can trust machines with the greatest challenges in the economy, society, and healthcare. As we continue to scale our business, we now need to add a Digital Marketing Manager to the team to set up and establish a high-performing Marketing function on a 'green field' basis. The successful candidate will thrive on the challenge of setting up and leading this critical function within a fast-growing B2B technology business with huge international potential. Make no mistake, this is a career-defining opportunity for the successful candidate. We are passionate about our team, our collective development and the culture that pervades throughout the organisation; as a member of the management team this role also has an important part to play in living and promoting our values. We are committed to diversity and to ensuring that everyone feels at home and can contribute as a peer within the business. The Role We are seeking a data-driven, revenue-centric Digital Marketing Manager with experience in inbound and outbound B2B marketing, including account-based marketing. Working with a diverse team across North America and Europe, you will play a key role in growing our markets, while also collaborating on global marketing initiatives, including overseeing the effectiveness of the causaLens website. Reporting to the Director of Scientific Communications, you will create and orchestrate multi-channel account-based marketing programs that grow the sales pipeline and accelerate the sales cycle. You will work collaboratively and cross-functionally, aligning closely with marketing and sales team members to market Causal AI platform to senior decision-makers. Your responsibilities will include: Collaborate on the development and execution of the digital marketing plan, optimising the use of account-based marketing and online/digital marketing Social media account management Conceive, develop, execute and optimise online marketing campaigns to drive qualified leads, in alignment with company goals Collaborate closely with marketing counterparts, such as content marketing, product marketing, and sales development, to increase marketing success rates Champion the website, driving increased traffic through SEO/SEM and conversions through more engaging messaging, calls to action, and use of tech. Regularly report program/campaign performance The Company Current machine learning approaches have severe limitations when applied to real world business problems and fail to unlock the true potential of AI for the enterprise. causaLens is pioneering Causal AI, a new category of intelligent machines that understand cause and effect - a major step towards true artificial intelligence. Our enterprise platform goes beyond predictions and provides causal insights and suggested actions that directly improve business outcomes for leading businesses in asset management, banking, insurance, logistics, retail, utilities, energy, telecommunications and many others. causaLens in the News Best Deeptech Company 2019 - Artificial Intelligence Awards 'Meet causaLens, a Predictive AI For Hedge Funds, Banks, Tech Companies' - Yahoo Finance 'The U.K.'s Most Exciting AI Startups Race To Scale' - Forbes 'AllianzGI Taps Virtual Data Scientists amid War for Talent' - Financial Times 'Machine Learning Companies to watch in Europe' - Forbes 'Best Investment in Deeptech' award - UK Business Angels Association awards '100 Most Disruptive UK Companies' - Hotwire 'causaLens Appoints Hedge Fund Veteran and Data Leaders to Advisory Board' - Newswire Benefits The opportunity to join a fast-growing, agile, and international team passionate about innovation and making a difference Competitive remuneration Share option scheme Pension scheme 32 days paid holiday allowance (incl. bank holidays) Equipment you need to get the job done (MacBook Pro etc.) Good work-life balance Opportunities for continued learning and self-development, including courses, conferences and book budget Flexible work-from-home and remote days Cycle to work scheme Weekly journal club and knowledge sharing presentations Regular team outings, pizza Thursdays and annual company retreats Fruits, snacks and soft drinks in the office Amazing, smart, fun and inspiring colleagues, always there to support your ideas, growth and enthusiasm Logistics Our interview process consists of interviews and a "Day 0" which is spent with the team. Normally the Day 0 takes place on-site but for the time being, they will take place online. We will do our best to transparently communicate the process with successful candidates. Ideally 3+ years of work experience in similar role (B2B) Bachelor's degree Experience with account-based marketing Experience with online marketing Experience with website strategy, including SEO Business acumen Proactive self-starter Strong written, verbal, and interpersonal communication skills Proficiency with managing CRM (preferably Hubspot) Experience working in high tech or Data Proficiency with LinkedIn & Google Ads Nice to Have but not essential Masters Degree Preferably: Experience managing agencies Preferably: Experience of working in ML/AI Content writing creation experience Design skills Wordpress experience