Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is looking for an Operations Trainer to deliver in-house training courses and learning initiatives to colleagues and managers across Operations. You will be responsible for delivering face to face and virtual learning including classroom training, facilitation of team-led initiatives, train the trainer activities and integrating support materials such as LinkedIn Learning. The role will involve facilitating an interactive training experience for new and existing colleagues, supporting with coaching and ongoing development. What you'll be doing Provide high-quality engaging, inclusive, and informative training, which is regulation compliant. Work closely with subject matter experts to build, review and evolve training material for all colleagues across Operations. To effectively facilitate and deliver all new colleague training covering our Products, Services and how we support our clients. Capture and review feedback and data to drive the continuous improvement of our training offering. Maintain training and competence records relating to training performance, training completion, evaluation reports and knowledge testing in line with FCA requirements. Manage stakeholder relationships and collaborate cross-business with areas including Helpdesk, L&D and Compliance. Take part in specific projects aligned to operational requirements. Develop self and always maintain knowledge in relevant field(s). About you To be a confident, passionate, and engaging presenter and trainer. Knowledge of learning styles and the ability to identify and match them to appropriate delivery techniques. Experience working in customer service, preferably within a regulated environment. Previous training and workshop facilitation experience (desirable) Interview process This will be a two stage interview process which will consist of competency and behavioural based questions and a task. Working Schedule We are based in Bristol, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. For this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
May 01, 2024
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown is looking for an Operations Trainer to deliver in-house training courses and learning initiatives to colleagues and managers across Operations. You will be responsible for delivering face to face and virtual learning including classroom training, facilitation of team-led initiatives, train the trainer activities and integrating support materials such as LinkedIn Learning. The role will involve facilitating an interactive training experience for new and existing colleagues, supporting with coaching and ongoing development. What you'll be doing Provide high-quality engaging, inclusive, and informative training, which is regulation compliant. Work closely with subject matter experts to build, review and evolve training material for all colleagues across Operations. To effectively facilitate and deliver all new colleague training covering our Products, Services and how we support our clients. Capture and review feedback and data to drive the continuous improvement of our training offering. Maintain training and competence records relating to training performance, training completion, evaluation reports and knowledge testing in line with FCA requirements. Manage stakeholder relationships and collaborate cross-business with areas including Helpdesk, L&D and Compliance. Take part in specific projects aligned to operational requirements. Develop self and always maintain knowledge in relevant field(s). About you To be a confident, passionate, and engaging presenter and trainer. Knowledge of learning styles and the ability to identify and match them to appropriate delivery techniques. Experience working in customer service, preferably within a regulated environment. Previous training and workshop facilitation experience (desirable) Interview process This will be a two stage interview process which will consist of competency and behavioural based questions and a task. Working Schedule We are based in Bristol, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. For this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Head of Carbon Intelligence Climate Operations Team, Brunswick Group - London The Opportunity As a Head of Carbon Intelligence, you will play a critical role in making sure that Brunswick is always up to date with the latest developments that are relevant to our clients, such as mandatory and voluntary GHG-emissions disclosure frameworks and metrics, changes to the Greenhouse Gas Protocol and the PCAF carbon accounting standard, trends in third-party emissions monitoring, the fast-evolving space of carbon offsetting, voluntary and mandatory carbon markets, nature-based climate solutions, the fast-developing space of Carbon Dioxide Removal options, CCS, CCUS, as well as BECS, the EU Emissions Trading System, the EU Carbon Border Adjustment Mechanism, and the intersection of climate and biodiversity regulation that involves nature-based carbon capture and sequestration strategies. You will also track the development of various corporate emissions reduction alliances and related intergovernmental bodies, NGOs and research institutions. Carbon offsetting is one of the most contested topics in corporate net-zero transition planning. As it goes through fundamental technological and regulatory changes while mandatory disclosures of scope-3 emissions are becoming standard, our client teams need to be able to give timely, sector- and region-specific communications advice regarding our clients' approach to transitioning their carbon offsetting practices. Your role will be critical in delivering that advice. You will work closely with Brunswick's Regulatory Affairs experts in key jurisdictions, and with Brunswick's Energy & Resources team, helping to distil the emerging trends across the world into manageable and actionable pieces of advice. You will work with other Heads of Research and especially our ESG & Sustainability Practice Group and feed into programmes such as the Brunswick Climate Academy - a programme aimed at supporting Brunswick colleagues globally in maintaining and expanding their climate fluency. Our work in Brunswick's Climate Operations team The Climate Operations team is the dedicated team within Brunswick to support clients on climate-specific issues. We dedicate our full-time to climate issues and play a key role in shaping Brunswick's global climate offering. Our team delivers cutting-edge work that requires deep climate expertise, networks and credentials, supporting all business activity around climate matters, from identifying and pitching for new business opportunities, to helping existing clients navigate the complex climate landscape. We also play a key internal role, coordinating Brunswick's global climate activity and producing intelligence for our colleagues to share with our clients, helping them to inform their business strategies. While our client-facing teams require a growing amount of technical knowledge of these issues and frameworks, their primary focus is on the internal and external communications aspects and opportunities they each involve, including the growing need for high-quality staff engagement in large-scale corporate net-zero transition plans. As Brunswick is expanding its range of climate-related services, we are seeking three new senior additions to our climate operations team: this role, a Head of Climate Academy, and a Head of Climate Policy & Regulation. Together, these three roles - which sit in the Climate Operations team in London - will help to expand and deepen Brunswick's climate-related offer to our clients, as well as to all Brunswick teams globally. Key Responsibilities Carbon intelligence: Always be on top of the latest trends relating to carbon offsetting, GHG emissions trading, tracking and reporting. Be able to condense related regulatory & policy documents clearly and concisely, enabling client teams to digest the key developments. Be able to manage large datasets and think creatively around how to form content or advice from this data - producing regular updates for colleagues and clients around key corporate moments (e.g. emissions disclosures or AGM meetings). Working with colleagues to input latest intelligence into our global Climate Academy. Collaborate with team members and other offers and functions across the Brunswick Group, especially those involved in the Climate Operations team. Develop strong working relationships with our regulatory affairs experts in key jurisdictions and with our Energy & Resources team, as well as other sector specialists. Utilise a strong existing network to bring in external speakers to help colleagues hear the latest developments. Regularly review all pertinent materials and undertake supplementary research, if required. Be solution-orientated to resolve project issues and know when to seek advice. Client handling: Understand client interactions and be able to navigate a client's internal political and organisational structure. Confidently apply critical and strategic thinking to provide insight and lead the client in understanding why climate action is critical for their business. Be highly attentive, proactive, and adaptive to Brunswick's, and our clients', evolving needs, challenges, and business objectives. Able to advise and offer the most appropriate solutions across multiple climate issues. Demonstrate independent decision making with strong commercial awareness. New business: Support Brunswick's new business efforts, including offering advice to colleagues on proposed mandates that include climate-related advice within the proposed scope of work. Demonstrate gravitas - command meetings, be decisive, take control and reassure the client that you are a credible and trusted advisor with the ability to deliver. Actively identify new business opportunities within and beyond your specialism and support the business development team. Introduce specialist colleagues to broaden mandates. Knowledge, Skills, and Competencies Strong Experience: Has a minimum of 6 years of sustainability and climate experience, including exposure to complex client challenges and commercial strategies relating to climate change; and ideally a degree in carbon management, sustainability management or a related field. Excellent communication skills: Presents effectively and confidently, reads room dynamics and responds appropriately, actively listens, questions, delivers clear and concise instructions/advice, both written and verbal. Ability to talk through data problems with colleagues and help develop efficient and functional advice. Possesses an ability to be able to condense complex datasets into short, written documents. Impact : Drives the highest standard of work at all times and develops important relationships across the firm where needed. Be the first touch point for any matters relating to the Climate Fluency programme. Strategic thinker: Offers sound strategic advice based on an understanding of our clients. business and industry; and knowledge of current and emerging sustainability and climate trends. Is able to strategically analyse projects, unlocking efficiencies and presenting solutions to overcoming blockers. Efficient administration: Meticulous with strong organisation skills, including the ability to prioritise, juggle multiple projects and delegate. Collaboration & leadership : Leads by example, is seen to be delivering, works collaboratively with others and actively promotes shared learning. Analysis & Organisation : Is highly organized and a fast learner with strong attention to detail. Has excellent and demonstrable analytical skills. Ideas generation : Strives to problem-solve creatively and encourages and supports others to do so, delivers ideas and solutions (large and small) that make a difference. Networking: Has a developed and active network of sustainability professionals and experts. Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. . click apply for full job details
May 01, 2024
Full time
Head of Carbon Intelligence Climate Operations Team, Brunswick Group - London The Opportunity As a Head of Carbon Intelligence, you will play a critical role in making sure that Brunswick is always up to date with the latest developments that are relevant to our clients, such as mandatory and voluntary GHG-emissions disclosure frameworks and metrics, changes to the Greenhouse Gas Protocol and the PCAF carbon accounting standard, trends in third-party emissions monitoring, the fast-evolving space of carbon offsetting, voluntary and mandatory carbon markets, nature-based climate solutions, the fast-developing space of Carbon Dioxide Removal options, CCS, CCUS, as well as BECS, the EU Emissions Trading System, the EU Carbon Border Adjustment Mechanism, and the intersection of climate and biodiversity regulation that involves nature-based carbon capture and sequestration strategies. You will also track the development of various corporate emissions reduction alliances and related intergovernmental bodies, NGOs and research institutions. Carbon offsetting is one of the most contested topics in corporate net-zero transition planning. As it goes through fundamental technological and regulatory changes while mandatory disclosures of scope-3 emissions are becoming standard, our client teams need to be able to give timely, sector- and region-specific communications advice regarding our clients' approach to transitioning their carbon offsetting practices. Your role will be critical in delivering that advice. You will work closely with Brunswick's Regulatory Affairs experts in key jurisdictions, and with Brunswick's Energy & Resources team, helping to distil the emerging trends across the world into manageable and actionable pieces of advice. You will work with other Heads of Research and especially our ESG & Sustainability Practice Group and feed into programmes such as the Brunswick Climate Academy - a programme aimed at supporting Brunswick colleagues globally in maintaining and expanding their climate fluency. Our work in Brunswick's Climate Operations team The Climate Operations team is the dedicated team within Brunswick to support clients on climate-specific issues. We dedicate our full-time to climate issues and play a key role in shaping Brunswick's global climate offering. Our team delivers cutting-edge work that requires deep climate expertise, networks and credentials, supporting all business activity around climate matters, from identifying and pitching for new business opportunities, to helping existing clients navigate the complex climate landscape. We also play a key internal role, coordinating Brunswick's global climate activity and producing intelligence for our colleagues to share with our clients, helping them to inform their business strategies. While our client-facing teams require a growing amount of technical knowledge of these issues and frameworks, their primary focus is on the internal and external communications aspects and opportunities they each involve, including the growing need for high-quality staff engagement in large-scale corporate net-zero transition plans. As Brunswick is expanding its range of climate-related services, we are seeking three new senior additions to our climate operations team: this role, a Head of Climate Academy, and a Head of Climate Policy & Regulation. Together, these three roles - which sit in the Climate Operations team in London - will help to expand and deepen Brunswick's climate-related offer to our clients, as well as to all Brunswick teams globally. Key Responsibilities Carbon intelligence: Always be on top of the latest trends relating to carbon offsetting, GHG emissions trading, tracking and reporting. Be able to condense related regulatory & policy documents clearly and concisely, enabling client teams to digest the key developments. Be able to manage large datasets and think creatively around how to form content or advice from this data - producing regular updates for colleagues and clients around key corporate moments (e.g. emissions disclosures or AGM meetings). Working with colleagues to input latest intelligence into our global Climate Academy. Collaborate with team members and other offers and functions across the Brunswick Group, especially those involved in the Climate Operations team. Develop strong working relationships with our regulatory affairs experts in key jurisdictions and with our Energy & Resources team, as well as other sector specialists. Utilise a strong existing network to bring in external speakers to help colleagues hear the latest developments. Regularly review all pertinent materials and undertake supplementary research, if required. Be solution-orientated to resolve project issues and know when to seek advice. Client handling: Understand client interactions and be able to navigate a client's internal political and organisational structure. Confidently apply critical and strategic thinking to provide insight and lead the client in understanding why climate action is critical for their business. Be highly attentive, proactive, and adaptive to Brunswick's, and our clients', evolving needs, challenges, and business objectives. Able to advise and offer the most appropriate solutions across multiple climate issues. Demonstrate independent decision making with strong commercial awareness. New business: Support Brunswick's new business efforts, including offering advice to colleagues on proposed mandates that include climate-related advice within the proposed scope of work. Demonstrate gravitas - command meetings, be decisive, take control and reassure the client that you are a credible and trusted advisor with the ability to deliver. Actively identify new business opportunities within and beyond your specialism and support the business development team. Introduce specialist colleagues to broaden mandates. Knowledge, Skills, and Competencies Strong Experience: Has a minimum of 6 years of sustainability and climate experience, including exposure to complex client challenges and commercial strategies relating to climate change; and ideally a degree in carbon management, sustainability management or a related field. Excellent communication skills: Presents effectively and confidently, reads room dynamics and responds appropriately, actively listens, questions, delivers clear and concise instructions/advice, both written and verbal. Ability to talk through data problems with colleagues and help develop efficient and functional advice. Possesses an ability to be able to condense complex datasets into short, written documents. Impact : Drives the highest standard of work at all times and develops important relationships across the firm where needed. Be the first touch point for any matters relating to the Climate Fluency programme. Strategic thinker: Offers sound strategic advice based on an understanding of our clients. business and industry; and knowledge of current and emerging sustainability and climate trends. Is able to strategically analyse projects, unlocking efficiencies and presenting solutions to overcoming blockers. Efficient administration: Meticulous with strong organisation skills, including the ability to prioritise, juggle multiple projects and delegate. Collaboration & leadership : Leads by example, is seen to be delivering, works collaboratively with others and actively promotes shared learning. Analysis & Organisation : Is highly organized and a fast learner with strong attention to detail. Has excellent and demonstrable analytical skills. Ideas generation : Strives to problem-solve creatively and encourages and supports others to do so, delivers ideas and solutions (large and small) that make a difference. Networking: Has a developed and active network of sustainability professionals and experts. Our Benefits In addition to life assurance, group income protection, and employer pension contribution, we offer: Annual discretionary bonus 25 days' annual leave, excluding bank holidays (plus your Birthday off) Private medical cover and employee assistance programme Family-friendly policies Complimentary artisan coffee, tea and snacks, served by our own barista Daily breakfast in the café Lunch & Learn training sessions Cycle 2 work scheme and season ticket loans Flexible working, including support with your home working environment Eye care, including annual eye tests Regular social, cultural and charitable activities A comprehensive training and development curriculum Give as you Earn Menopause Policy Our Commitment to Diversity, Equity and Inclusion Maintaining and strengthening a diverse workforce and inclusive workplace are pillars of Brunswick's culture and key to our future success. Valuing and supporting every colleague as an individual while helping them reach their full potential is critical to attracting and developing our greatest strength - our people. By embracing our differences and diverse perspectives we create richer experiences within our firm and enhance the quality of the ideas and advice that we deliver to our clients. . click apply for full job details
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment. You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
May 01, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment. You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Our aim is to be a very exclusive brand within our niche market, driven by passion and quality to the highest standards of bespoke service. To achieve this, we need to be passionate, to believe in our vision, and to be excited about the journey we've started. You are the heart and soul of entrée and it's you that will make our brand unique. Entrée is a very diverse brand and full of flavours, our culture reflects this: a vibrant blend of trust, respect, teamwork, commitment - and fun! Above all, we want you to feel valued, so as well as investing in our clients by creating a bespoke experience like no other, we've committed to investing in you and your long-term career development. Because we believe that entrée offers much more than just a job. We are excited to be recruiting for aHead of Reception and Hospitality to work at The Berkeley Partnership. Location: The Berkeley Partnership Rate of pay: £33,000 per annum Working pattern: Monday to Friday 08:00-17:00 or 09:00-18:00 • Set objectives and be responsible for the day-to-day running of the reception with a Team of receptionists and baristas, including managing the recruitment and selection process to ensure that it effectively meets the needs of the Entrée (Vacherin) standards. • Assess employee performance and recognize training needs and potential as appropriate. • Monitor the work of all team members and carry out appraisals ensuring that information is filed appropriately, with development plans that are actively used. • Hold team meetings regularly to communicate targets, standards required and company and client information. • Work in conjunction with the Deputy Head of Entrée and the Operations Manager to prepare client reports and presentations including detailing financial performance, activity, KPIs and plans for the site. • Develop and evolve all client services at the location, ensuring regular adjustments and improvements are both recommended and implemented. • Act as a positive ambassador for the business. Main Duties - Reception & Facilities • Coordinate the activities of the reception and hospitality team. • To ensure that visitors and staff always receive VIP customer service, providing a warm, courteous, and prompt welcome on arrival for all and kept informed of any delays and progress and to ensure they are comfortable. • Ensure that the staff area and managed rooms are always kept tidy and clean. • To liaise with Security and Ground Floor Reception to ensure seamless entry/egress to the building for visitors. • Liaise with IT team to ensure meeting room needs are met. • To liaise with IT to ensure that all Audio-Visual equipment is working, and the relevant client requirements have been accommodated. • Stationery and toiletries on a regular basis ensuring stock levels remain consistent. • Responsible for checking the state of stationery and equipment in the reception area and if found to be malfunctioning, the maintenance personnel should be informed to fix it. • To report any technical faults for meeting room reservation systems, or switchboard to IT. • To oversee and handle room bookings and liaise with room bookers/Partners. • Managing all room bookings ensuring time between meetings for room turnaround • Ensuring rooms are clean and prepared before each meeting and set up according to the agreed client standards. • Ensure the catering needs are met, working alongside hospitality assistant/barista to support them in delivering this. • Working with hospitality assistant/barista to co-ordinate timely delivery and clean-up of additional catering needs • Creating training manuals and reception and switchboard standard operating procedures on all receptions and ensuring they are up to date. • To ensure that the handover is completed when opening and closing Reception. • Supporting work to improve Sustainability credentials and support the Net Zero journey where possible. • Ensuring the safety and security of the building is paramount at all times, including maintaining alarm and building access passes. • Working with the office manager and external suppliers to solve issues within the office in a timely manner e.g. fixing broken facilities and handyman requirements • To ensure H&S procedures are adhered to and the H&S induction is completed by all reception team members. • To oversee the facilities and ad-hoc requests General business support and administration To oversee Ad- hoc requests such as: • Booking, couriers, restaurants, and travel arrangements. • Assisting the HR team by managing the facilities and operational requirements for interviews, new joiner induction and leavers process. • Ensuring that all support and process manuals are reviewed and updated regularly. • Maintaining a good working relationship with our suppliers/vendors, making sure the firm is receiving a good quality service and achieving value for money. • Managing some aspects of Sharepoint and providing ad-hoc support when required. • To oversee the office food and beverage orders • To oversee stock, take and complete close of the month check • To ensure that all food and beverages are to the highest standard and in line with the Vacherin style • Use the correct tools and presentation techniques • Responsible for the smooth and efficient day-to-day operation of the Hospitality service, according to the staff rotas and daily work schedules. • To ensure that all rooms are laid up to the standards required for the following day. • To take direct responsibility for the preparation and supervision of events • Assisting the Office manager with internal/external meeting room booking, room set up and catering for meetings/ workshops, providing ad hoc support as needed. • Ensuring meetings, workshops and events are successful; helping to greet guests, ensuring catering is timely throughout the day, and providing ad-hoc support as required. • Always follow Group and company policies and procedures. • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. • Use all work equipment and personal PPE properly and in accordance with training received. • Top ensure that all COSHH and HACCP procedures and methods are reviewed and kept updated. • To report any equipment and or building fabric faults and any hygiene, health and safety hazards to the client using their systems and using CH&CO systems. Professional & Personal Attributes: • Management experience • Enthusiastic, flexible, and positive, interested in and able to make a strong contribution within the wider Business Services team and the firm. • Strives to deliver a consistently high quality of service in all they do, seeking and responding to feedback and looking for continuous ways to improve "how things are done". • Strong organisation and prioritisation skills - ability to manage own time. • Enjoys variety. • Strong interpersonal skills - friendly and highly people-focused, able to build good working and social relationships, good team player. • High attention to detail and ability to work with tight deadlines. • Excellent communication skills, both oral and written. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Apr 29, 2024
Full time
Our aim is to be a very exclusive brand within our niche market, driven by passion and quality to the highest standards of bespoke service. To achieve this, we need to be passionate, to believe in our vision, and to be excited about the journey we've started. You are the heart and soul of entrée and it's you that will make our brand unique. Entrée is a very diverse brand and full of flavours, our culture reflects this: a vibrant blend of trust, respect, teamwork, commitment - and fun! Above all, we want you to feel valued, so as well as investing in our clients by creating a bespoke experience like no other, we've committed to investing in you and your long-term career development. Because we believe that entrée offers much more than just a job. We are excited to be recruiting for aHead of Reception and Hospitality to work at The Berkeley Partnership. Location: The Berkeley Partnership Rate of pay: £33,000 per annum Working pattern: Monday to Friday 08:00-17:00 or 09:00-18:00 • Set objectives and be responsible for the day-to-day running of the reception with a Team of receptionists and baristas, including managing the recruitment and selection process to ensure that it effectively meets the needs of the Entrée (Vacherin) standards. • Assess employee performance and recognize training needs and potential as appropriate. • Monitor the work of all team members and carry out appraisals ensuring that information is filed appropriately, with development plans that are actively used. • Hold team meetings regularly to communicate targets, standards required and company and client information. • Work in conjunction with the Deputy Head of Entrée and the Operations Manager to prepare client reports and presentations including detailing financial performance, activity, KPIs and plans for the site. • Develop and evolve all client services at the location, ensuring regular adjustments and improvements are both recommended and implemented. • Act as a positive ambassador for the business. Main Duties - Reception & Facilities • Coordinate the activities of the reception and hospitality team. • To ensure that visitors and staff always receive VIP customer service, providing a warm, courteous, and prompt welcome on arrival for all and kept informed of any delays and progress and to ensure they are comfortable. • Ensure that the staff area and managed rooms are always kept tidy and clean. • To liaise with Security and Ground Floor Reception to ensure seamless entry/egress to the building for visitors. • Liaise with IT team to ensure meeting room needs are met. • To liaise with IT to ensure that all Audio-Visual equipment is working, and the relevant client requirements have been accommodated. • Stationery and toiletries on a regular basis ensuring stock levels remain consistent. • Responsible for checking the state of stationery and equipment in the reception area and if found to be malfunctioning, the maintenance personnel should be informed to fix it. • To report any technical faults for meeting room reservation systems, or switchboard to IT. • To oversee and handle room bookings and liaise with room bookers/Partners. • Managing all room bookings ensuring time between meetings for room turnaround • Ensuring rooms are clean and prepared before each meeting and set up according to the agreed client standards. • Ensure the catering needs are met, working alongside hospitality assistant/barista to support them in delivering this. • Working with hospitality assistant/barista to co-ordinate timely delivery and clean-up of additional catering needs • Creating training manuals and reception and switchboard standard operating procedures on all receptions and ensuring they are up to date. • To ensure that the handover is completed when opening and closing Reception. • Supporting work to improve Sustainability credentials and support the Net Zero journey where possible. • Ensuring the safety and security of the building is paramount at all times, including maintaining alarm and building access passes. • Working with the office manager and external suppliers to solve issues within the office in a timely manner e.g. fixing broken facilities and handyman requirements • To ensure H&S procedures are adhered to and the H&S induction is completed by all reception team members. • To oversee the facilities and ad-hoc requests General business support and administration To oversee Ad- hoc requests such as: • Booking, couriers, restaurants, and travel arrangements. • Assisting the HR team by managing the facilities and operational requirements for interviews, new joiner induction and leavers process. • Ensuring that all support and process manuals are reviewed and updated regularly. • Maintaining a good working relationship with our suppliers/vendors, making sure the firm is receiving a good quality service and achieving value for money. • Managing some aspects of Sharepoint and providing ad-hoc support when required. • To oversee the office food and beverage orders • To oversee stock, take and complete close of the month check • To ensure that all food and beverages are to the highest standard and in line with the Vacherin style • Use the correct tools and presentation techniques • Responsible for the smooth and efficient day-to-day operation of the Hospitality service, according to the staff rotas and daily work schedules. • To ensure that all rooms are laid up to the standards required for the following day. • To take direct responsibility for the preparation and supervision of events • Assisting the Office manager with internal/external meeting room booking, room set up and catering for meetings/ workshops, providing ad hoc support as needed. • Ensuring meetings, workshops and events are successful; helping to greet guests, ensuring catering is timely throughout the day, and providing ad-hoc support as required. • Always follow Group and company policies and procedures. • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. • Use all work equipment and personal PPE properly and in accordance with training received. • Top ensure that all COSHH and HACCP procedures and methods are reviewed and kept updated. • To report any equipment and or building fabric faults and any hygiene, health and safety hazards to the client using their systems and using CH&CO systems. Professional & Personal Attributes: • Management experience • Enthusiastic, flexible, and positive, interested in and able to make a strong contribution within the wider Business Services team and the firm. • Strives to deliver a consistently high quality of service in all they do, seeking and responding to feedback and looking for continuous ways to improve "how things are done". • Strong organisation and prioritisation skills - ability to manage own time. • Enjoys variety. • Strong interpersonal skills - friendly and highly people-focused, able to build good working and social relationships, good team player. • High attention to detail and ability to work with tight deadlines. • Excellent communication skills, both oral and written. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment . You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 27, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment . You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Title: Head Barista - Pour Over Coffee Specialist Location: Central London Salary: £35,000 - £40,000 per annum I'm currently recruiting for a positive and dynamic Head Barista, experienced in Pour Over Coffee. Our client is a coffee shop dedicated to providing top-notch pour over coffees alongside a delightful assortment of pastries and espresso-based beverages click apply for full job details
Apr 26, 2024
Full time
Title: Head Barista - Pour Over Coffee Specialist Location: Central London Salary: £35,000 - £40,000 per annum I'm currently recruiting for a positive and dynamic Head Barista, experienced in Pour Over Coffee. Our client is a coffee shop dedicated to providing top-notch pour over coffees alongside a delightful assortment of pastries and espresso-based beverages click apply for full job details
Head of Commercial Experience page is loaded Head of Commercial Experience Apply locations Farringdon, London, United Kingdom time type Full time posted on Posted Yesterday job requisition id JR-69908 Job Summary: Company: Live Nation Department: Customer Experience Location: Farringdon, London Reports to: Customer Experience Director Working Hours: Full time Contract Type: Permanent Role Description The Head of Commercial Experience will be the driving force for the commercial strategy for festivals and venues across food, beverages, merchandise, retail and other revenue generating ancillary categories. The Head of Commercial Experience will be the subject matter expert on all things commercial working collaboratively with key stakeholders across the business taking a data-driven and entrepreneurial approach to developing the commercial offering. The Head of Commercial Experience will lead the central relationship with third party operating partners across food, bars, merchandise and retail, ensuring commercial offerings add value to the fans experience. The role will lead from the front and be a visible presence across festivals to drive standards of commercial execution as well as identifying key strategic opportunities for improvement and development for future events. What it's like to work in the Team The Head of Commercial Experience will be an integral member of the Customer Experience team at Live Nation, where our shows and events are as diverse as the individuals within them. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the Fan First across our estate. The visitors to our venues and festivals are more than customers, they're our Fans. They are at the heart of everything we do. Our mission is to 'put fans first and deliver world class experiences.' To do this we strive to always embody our Fan First Values: We care: We genuinely care about our Fans as individuals and strive to go above and beyond their expectations. We understand what is important to our customers, stakeholders, and teams. We make it relevant: We deliver the products, services and experience that are right for our fans and that enhance their experience. We focus on the task that will make a difference to the business. We communicate: We embody great communication at all times. We are polite, courteous and are fluent in our brand language. We work collaboratively and share best practice. We take ownership: We take ownership, responsibility, and accountability to get the job done. We do what we say we're going to do and work together to solve challenges and exploit opportunities. We add value: We focus on the detail that drives enhanced commercial performance and efficiencies. We are bold, brave and constantly self-review to ensure we're always adding value. We do what's right: We drive a culture of inclusivity, diversity and sustainability. We stand by our principles and work towards making our venues and festivals world leaders in accessibility, inclusivity and sustainability. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer operations across a complex business, preferably in the leisure or entertainment sectors Multi site / central commercial leadership Strategic and operational management of in house and outsourced commercial operations New commercial concept development and project management Commercial acumen Experience in managing significant P&L within the leisure, entertainment or destination experience sectors Commercial systems and processes, with significant experience with EPOS management and commercial reporting and insight essential. Behaviours The following attributes determine how the role will be carried out and are required to be a success Passionate about delivering engaging and memorable customer experiences. Excellent interpersonal and relationship building skills. Customer and commercial focus with a passion for customer service and putting the fan at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate all levels of teams. Resilient, resourceful and tenacious What the role includes Leadership and management of Bar Experience and Food Experience Managers Working closely with key internal and external stakeholders to develop the commercial experience Tactical and strategic leadership of all ancillary touchpoints Significant travel and time on site across the summer festival season Be the commercial subject matter expert within the business Drive pricing strategy across all commercial touchpoints Develop new processes and ways of working to ensure sharing commercial best practice within the group Development of commercial experiences, products and opportunities across food, beverages, merchandise, retail and other categories. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Reality check While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five, and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit APPLICATION DEADLINE: Sunday 28th April. We reserve the right to close applications at any time so encourage early application. About Us About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest) . click apply for full job details
Apr 25, 2024
Full time
Head of Commercial Experience page is loaded Head of Commercial Experience Apply locations Farringdon, London, United Kingdom time type Full time posted on Posted Yesterday job requisition id JR-69908 Job Summary: Company: Live Nation Department: Customer Experience Location: Farringdon, London Reports to: Customer Experience Director Working Hours: Full time Contract Type: Permanent Role Description The Head of Commercial Experience will be the driving force for the commercial strategy for festivals and venues across food, beverages, merchandise, retail and other revenue generating ancillary categories. The Head of Commercial Experience will be the subject matter expert on all things commercial working collaboratively with key stakeholders across the business taking a data-driven and entrepreneurial approach to developing the commercial offering. The Head of Commercial Experience will lead the central relationship with third party operating partners across food, bars, merchandise and retail, ensuring commercial offerings add value to the fans experience. The role will lead from the front and be a visible presence across festivals to drive standards of commercial execution as well as identifying key strategic opportunities for improvement and development for future events. What it's like to work in the Team The Head of Commercial Experience will be an integral member of the Customer Experience team at Live Nation, where our shows and events are as diverse as the individuals within them. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence, inclusivity and putting the Fan First across our estate. The visitors to our venues and festivals are more than customers, they're our Fans. They are at the heart of everything we do. Our mission is to 'put fans first and deliver world class experiences.' To do this we strive to always embody our Fan First Values: We care: We genuinely care about our Fans as individuals and strive to go above and beyond their expectations. We understand what is important to our customers, stakeholders, and teams. We make it relevant: We deliver the products, services and experience that are right for our fans and that enhance their experience. We focus on the task that will make a difference to the business. We communicate: We embody great communication at all times. We are polite, courteous and are fluent in our brand language. We work collaboratively and share best practice. We take ownership: We take ownership, responsibility, and accountability to get the job done. We do what we say we're going to do and work together to solve challenges and exploit opportunities. We add value: We focus on the detail that drives enhanced commercial performance and efficiencies. We are bold, brave and constantly self-review to ensure we're always adding value. We do what's right: We drive a culture of inclusivity, diversity and sustainability. We stand by our principles and work towards making our venues and festivals world leaders in accessibility, inclusivity and sustainability. What we can offer you Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you are Competencies / Skills / Knowledge / Experience A background in leading high quality and high-volume customer operations across a complex business, preferably in the leisure or entertainment sectors Multi site / central commercial leadership Strategic and operational management of in house and outsourced commercial operations New commercial concept development and project management Commercial acumen Experience in managing significant P&L within the leisure, entertainment or destination experience sectors Commercial systems and processes, with significant experience with EPOS management and commercial reporting and insight essential. Behaviours The following attributes determine how the role will be carried out and are required to be a success Passionate about delivering engaging and memorable customer experiences. Excellent interpersonal and relationship building skills. Customer and commercial focus with a passion for customer service and putting the fan at the heart of the business. Ability to foster problem solving between teams and stakeholders, and to arrive at a solution that will contribute to the overall achievement of our goals. Ability to communicate, inspire and motivate all levels of teams. Resilient, resourceful and tenacious What the role includes Leadership and management of Bar Experience and Food Experience Managers Working closely with key internal and external stakeholders to develop the commercial experience Tactical and strategic leadership of all ancillary touchpoints Significant travel and time on site across the summer festival season Be the commercial subject matter expert within the business Drive pricing strategy across all commercial touchpoints Develop new processes and ways of working to ensure sharing commercial best practice within the group Development of commercial experiences, products and opportunities across food, beverages, merchandise, retail and other categories. Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. Reality check While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five, and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role. The Company Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit APPLICATION DEADLINE: Sunday 28th April. We reserve the right to close applications at any time so encourage early application. About Us About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest) . click apply for full job details
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Apr 24, 2024
Seasonal
If the smell of fresh coffee beans roasting awakens your senses and you always work with a smile, then please read on! Our Head Baristas demonstrate real passion to join our GAIL's family and for training and developing others . You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams' potential and to deliver our fresh food, bread and cakes to high standards whilst maintaining food safety standards. Through effective leadership and great execution , you'll be ensuring our bakeries deliver great specialty coffee whilst maintaining high standards. We will treat you to amazing benefits including: Free food and drink when working 50% off food and drink when not working Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Twice yearly pay review Development programmes for you to RISE with GAIL's
Head of Sponsorship Sales, Electric Vehicle conference portfolio £45-50k basic £80-£100k OTE The Company At Solar Media, we believe our events serve as dynamic platforms where businesses can come together to showcase innovations, foster collaboration, and explore opportunities within the burgeoning green energy sector. The EV and Renewable Energy Revenues Portfolios not only promote sustainable practices but also a favourable environment for sponsors to network, share expertise, and stay abreast of emerging technologies and market opportunities. As the world increasingly emphasizes renewable energy as the future, these portfolios become crucial for businesses to align with environmental goals, and government targets, gain competitive advantage, and contribute collectively to a greener, more sustainable future. To assist in this growth, we are recruiting for a successful Head of Sponsorship Sales, Electric Vehicle conference portfolio who will have 3 key responsibilities - Sell sponsorship packages internationally - Manage a team of 3 SPEX salespeople - Be strategic to help shape and grow the portfolio. The successful candidate will join an award-winning conference sales team to strengthen our fast-growing events portfolio working across the Electric Vehicle sector. We work across a diverse portfolio of events in the USA, Europe, and Asia where our key goal is to collaborate with our customers to help their businesses thrive and create a sustainable future on a global scale. As a senior member of our team, your role will be both challenging and rewarding: Close and Repeat High-Value Business: You'll be at the forefront of sealing deals on conferences that matter. Management expertise: You know how to train, inspire, and motivate a team of salespeople - always striving for excellence and exceeding targets. Maximize Revenue: Unleash your sales prowess to secure sponsorships and drive revenue growth. Build Relationships: Forge lasting connections with decision-makers, cultivating partnerships and accounts that drive success. Identify New Opportunities: Scout and secure new customers who have the potential to become major accounts. Exceed Targets: Thrive in a performance-driven environment by consistently surpassing monthly sales targets and daily KPIs. Manage Pipeline: Keep your finger on the pulse of our sales pipeline, ensuring accurate reporting. Accurate Forecasting: Use your intuition and market insight to forecast business accurately on a weekly and monthly basis. Feedback Loop: Be the bridge between our clients, prospects, and our products, gathering valuable feedback to help us evolve. What You Bring: Proven Expertise: You come with a solid background in conference and event sales, ready to hit the ground running. Track Record: Your history is filled with success stories, showcasing your ability to win new business and nurture existing client relationships. Consultative Sales: You're not just a seller; you're a consultant who can sell concepts and ideas in an impeccable telephone manner. Integrity: Just like our market-leading products, integrity is non-negotiable for you and one of our core values. Ambition: You're smart, ambitious, committed, and always striving for self-improvement. KPI-Driven: Challenges excite you, and you thrive in an environment where your earnings are closely tied to your performance. Passion for Clean Energy: Ideally, you have a genuine interest in and a desire to contribute to the world's evolving energy future, especially in the realm of electric vehicles. What We Need: CRM Expertise: If you've mastered Salesforce, you're already a step ahead in this game. Master Closer: Your reputation as an exceptional deal-closer precedes you. Market Savvy: Bring your knowledge of the ever-evolving markets in Electric Vehicles (EV), Solar, and Energy Storage to the table. What We Promise: Competitive Package: Enjoy a competitive annual salary, tailored to your experience and expertise. Unlimited Earning Potential: Watch your income soar with an uncapped commission structure and attainable event bonuses. Long-Term Partnerships: Build lasting relationships with clients and see your accounts flourish over time. Leadership in the Industry: Join a company that is a true trailblazer in the sector, celebrated for its commitment to empowering employees. Investment in Your Success: Access support, training, and coaching to elevate your skills and pave the way for a highly successful career. Professional Team: Collaborate with a dynamic team and be part of a company that values forward thinking, impact, and unwavering integrity. Global Growth: As we expand worldwide, seize the opportunity for incredible career advancements within our organization. Path to Success: Embark on a career trajectory leading to long-term sales account management or sales management, with the potential for six-figure earnings. Enviable Workspace: Work from our vibrant serviced offices in Victoria, where perks like an in-house coffee barista, table tennis, wellness rooms, and exclusive discounts await. Due to the high level of applications we receive we are unable to respond to each application. If you have not heard from us within 3 weeks, then you have been unsuccessful in getting to the next stage.
Apr 24, 2024
Full time
Head of Sponsorship Sales, Electric Vehicle conference portfolio £45-50k basic £80-£100k OTE The Company At Solar Media, we believe our events serve as dynamic platforms where businesses can come together to showcase innovations, foster collaboration, and explore opportunities within the burgeoning green energy sector. The EV and Renewable Energy Revenues Portfolios not only promote sustainable practices but also a favourable environment for sponsors to network, share expertise, and stay abreast of emerging technologies and market opportunities. As the world increasingly emphasizes renewable energy as the future, these portfolios become crucial for businesses to align with environmental goals, and government targets, gain competitive advantage, and contribute collectively to a greener, more sustainable future. To assist in this growth, we are recruiting for a successful Head of Sponsorship Sales, Electric Vehicle conference portfolio who will have 3 key responsibilities - Sell sponsorship packages internationally - Manage a team of 3 SPEX salespeople - Be strategic to help shape and grow the portfolio. The successful candidate will join an award-winning conference sales team to strengthen our fast-growing events portfolio working across the Electric Vehicle sector. We work across a diverse portfolio of events in the USA, Europe, and Asia where our key goal is to collaborate with our customers to help their businesses thrive and create a sustainable future on a global scale. As a senior member of our team, your role will be both challenging and rewarding: Close and Repeat High-Value Business: You'll be at the forefront of sealing deals on conferences that matter. Management expertise: You know how to train, inspire, and motivate a team of salespeople - always striving for excellence and exceeding targets. Maximize Revenue: Unleash your sales prowess to secure sponsorships and drive revenue growth. Build Relationships: Forge lasting connections with decision-makers, cultivating partnerships and accounts that drive success. Identify New Opportunities: Scout and secure new customers who have the potential to become major accounts. Exceed Targets: Thrive in a performance-driven environment by consistently surpassing monthly sales targets and daily KPIs. Manage Pipeline: Keep your finger on the pulse of our sales pipeline, ensuring accurate reporting. Accurate Forecasting: Use your intuition and market insight to forecast business accurately on a weekly and monthly basis. Feedback Loop: Be the bridge between our clients, prospects, and our products, gathering valuable feedback to help us evolve. What You Bring: Proven Expertise: You come with a solid background in conference and event sales, ready to hit the ground running. Track Record: Your history is filled with success stories, showcasing your ability to win new business and nurture existing client relationships. Consultative Sales: You're not just a seller; you're a consultant who can sell concepts and ideas in an impeccable telephone manner. Integrity: Just like our market-leading products, integrity is non-negotiable for you and one of our core values. Ambition: You're smart, ambitious, committed, and always striving for self-improvement. KPI-Driven: Challenges excite you, and you thrive in an environment where your earnings are closely tied to your performance. Passion for Clean Energy: Ideally, you have a genuine interest in and a desire to contribute to the world's evolving energy future, especially in the realm of electric vehicles. What We Need: CRM Expertise: If you've mastered Salesforce, you're already a step ahead in this game. Master Closer: Your reputation as an exceptional deal-closer precedes you. Market Savvy: Bring your knowledge of the ever-evolving markets in Electric Vehicles (EV), Solar, and Energy Storage to the table. What We Promise: Competitive Package: Enjoy a competitive annual salary, tailored to your experience and expertise. Unlimited Earning Potential: Watch your income soar with an uncapped commission structure and attainable event bonuses. Long-Term Partnerships: Build lasting relationships with clients and see your accounts flourish over time. Leadership in the Industry: Join a company that is a true trailblazer in the sector, celebrated for its commitment to empowering employees. Investment in Your Success: Access support, training, and coaching to elevate your skills and pave the way for a highly successful career. Professional Team: Collaborate with a dynamic team and be part of a company that values forward thinking, impact, and unwavering integrity. Global Growth: As we expand worldwide, seize the opportunity for incredible career advancements within our organization. Path to Success: Embark on a career trajectory leading to long-term sales account management or sales management, with the potential for six-figure earnings. Enviable Workspace: Work from our vibrant serviced offices in Victoria, where perks like an in-house coffee barista, table tennis, wellness rooms, and exclusive discounts await. Due to the high level of applications we receive we are unable to respond to each application. If you have not heard from us within 3 weeks, then you have been unsuccessful in getting to the next stage.
Senior Data Engineer (AWS Snowflake DBT) London / WFH to £90k Are you a technologist Data Engineer looking for an opportunity to progress your career whilst working with a modern tech stack that you can influence? You could be joining a scale-up tech company that enables smart matching for commercial van drivers and consumers, via job bidding and route optimisation, the systems are complex and integrate AI capabilities. As a Senior Data Engineer you will collaborate with the Head of Data to ensure the data platform is stable and the data ingested is clean and accurate. You'll be using modern tools within an AWS environment; there's a strong pipeline of new feature development as well as optimisation work, you'll be encouraged to contribute ideas for the Data Architecture and make suggestions for improvements within a collaborative team environment. Location / WFH: You'll join colleagues in the London office three days a week with flexibility to work from home the other two days. About you: You're an experienced Data Engineer with a range of skills and experience You have strong AWS, Snowflake and DBT (will also consider Databricks or Redshift) You have a good understanding of IaC, ideally Terraform experience You have a good knowledge of Data Warehousing, data modelling and data transformation You're collaborative with excellent communication skills What's in it for you: As a Senior Data Engineer you will earn a competitive package: Salary to £90k A range of perks and benefits including onsite gym and barista as well as free breakfast every day in the office Opportunity to be an influential member of a scale-up tech company Apply now to find out more about this Senior Data Engineer (AWS Snowflake DBT) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Apr 24, 2024
Full time
Senior Data Engineer (AWS Snowflake DBT) London / WFH to £90k Are you a technologist Data Engineer looking for an opportunity to progress your career whilst working with a modern tech stack that you can influence? You could be joining a scale-up tech company that enables smart matching for commercial van drivers and consumers, via job bidding and route optimisation, the systems are complex and integrate AI capabilities. As a Senior Data Engineer you will collaborate with the Head of Data to ensure the data platform is stable and the data ingested is clean and accurate. You'll be using modern tools within an AWS environment; there's a strong pipeline of new feature development as well as optimisation work, you'll be encouraged to contribute ideas for the Data Architecture and make suggestions for improvements within a collaborative team environment. Location / WFH: You'll join colleagues in the London office three days a week with flexibility to work from home the other two days. About you: You're an experienced Data Engineer with a range of skills and experience You have strong AWS, Snowflake and DBT (will also consider Databricks or Redshift) You have a good understanding of IaC, ideally Terraform experience You have a good knowledge of Data Warehousing, data modelling and data transformation You're collaborative with excellent communication skills What's in it for you: As a Senior Data Engineer you will earn a competitive package: Salary to £90k A range of perks and benefits including onsite gym and barista as well as free breakfast every day in the office Opportunity to be an influential member of a scale-up tech company Apply now to find out more about this Senior Data Engineer (AWS Snowflake DBT) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Due to the growth of Hargreaves Lansdown's Finance function, we have an exciting and rewarding opportunity for an experienced Finance Business Parter to join our Commercial Finance team. As Finance Business Partner (FBP), you will be responsible for providing all financial support to the product, channel, or line-of-business. This includes being accountable for all financial reporting, budgeting, and forecasting. The FBP will deliver insightful analysis and robust financial controls, ensuring delivery of the plan, including the management of both risk and opportunity. What you'll be doing Co-Create Three Year Plan (3YP) and Budget Delivering the Budget, ensuring risks and opportunities are proactively identified and mitigated / acted upon Income Statement & Balance Sheet responsibility, spanning both Underlying & Strategic investment Additional responsibility for Entity level financial statements may be applicable Owning Finance Management Information, ensuring 'financials' are underpinned by 'non-financial' insights, working closely with Data Team colleagues Responsible for forecasting, by ensuring projections are underpinned with commercial rationale, and activity driven wherever possible Owning investment analysis; including by not limited to; propositional development, pricing, incentives, OD investment. Ensure appropriate challenge of any investment with delivery of LoB/Product/Channel OKR's and the overall HL 3YP and Budget Creating profitability analysis, working across the business and broader Finance team. Ensure alignment with Consumer Duty framework and our Assessment of Value obligations Ensuring risks are identified and registered, and remediation plans put in to place & delivered Support and where appropriate lead on competitor analysis to inform propositional investment opportunities, activity & cost benchmarking etc Closely understand the LoB/Product/Channel proposition, its clients, and their journeys. Help the LoB/Product/Channel leadership understand the revenue and cost opportunities and how product and journey design impacts financial performance About you Qualified accountant (ACCA, CIMA, CIPFA, ACA) with current technical knowledge and post qualification experience Ability to understand the strategic business goals of an organisation, with the ability to 'look beyond the numbers' and understand the wider business context Excellent analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Strong financial modelling and analytical capabilities, with advanced Excel skills Excellent communication and presentation skills with the ability to influence and collaborate effectively across all levels of the organisation A clear and logical approach to problem solving with the ability to interpret both financial and non-financial impacts of commercial decisions Interview process The selection process will be a two stage interview including a task Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information Please note, we are unable to provide employment sponsorship to candidates.
Apr 24, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Due to the growth of Hargreaves Lansdown's Finance function, we have an exciting and rewarding opportunity for an experienced Finance Business Parter to join our Commercial Finance team. As Finance Business Partner (FBP), you will be responsible for providing all financial support to the product, channel, or line-of-business. This includes being accountable for all financial reporting, budgeting, and forecasting. The FBP will deliver insightful analysis and robust financial controls, ensuring delivery of the plan, including the management of both risk and opportunity. What you'll be doing Co-Create Three Year Plan (3YP) and Budget Delivering the Budget, ensuring risks and opportunities are proactively identified and mitigated / acted upon Income Statement & Balance Sheet responsibility, spanning both Underlying & Strategic investment Additional responsibility for Entity level financial statements may be applicable Owning Finance Management Information, ensuring 'financials' are underpinned by 'non-financial' insights, working closely with Data Team colleagues Responsible for forecasting, by ensuring projections are underpinned with commercial rationale, and activity driven wherever possible Owning investment analysis; including by not limited to; propositional development, pricing, incentives, OD investment. Ensure appropriate challenge of any investment with delivery of LoB/Product/Channel OKR's and the overall HL 3YP and Budget Creating profitability analysis, working across the business and broader Finance team. Ensure alignment with Consumer Duty framework and our Assessment of Value obligations Ensuring risks are identified and registered, and remediation plans put in to place & delivered Support and where appropriate lead on competitor analysis to inform propositional investment opportunities, activity & cost benchmarking etc Closely understand the LoB/Product/Channel proposition, its clients, and their journeys. Help the LoB/Product/Channel leadership understand the revenue and cost opportunities and how product and journey design impacts financial performance About you Qualified accountant (ACCA, CIMA, CIPFA, ACA) with current technical knowledge and post qualification experience Ability to understand the strategic business goals of an organisation, with the ability to 'look beyond the numbers' and understand the wider business context Excellent analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Strong financial modelling and analytical capabilities, with advanced Excel skills Excellent communication and presentation skills with the ability to influence and collaborate effectively across all levels of the organisation A clear and logical approach to problem solving with the ability to interpret both financial and non-financial impacts of commercial decisions Interview process The selection process will be a two stage interview including a task Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information Please note, we are unable to provide employment sponsorship to candidates.
Supervisor - Kings Cross, St Pancras (NIGHTS) Compensation: From £12 .90 - £13.90 per hour From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website to complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Apr 24, 2024
Full time
Supervisor - Kings Cross, St Pancras (NIGHTS) Compensation: From £12 .90 - £13.90 per hour From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time supervisors. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! The Role As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. You'd make a great shift supervisor if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Don't worry if you don't know your latte to your espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website to complete your application! Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Salary: Up to £65,000 dependent on experience We are looking for talented people to join our CRM team as we embark upon our RPA journey. If you are someone with a wealth of RPA experience and want to work on a green field implementation, then we could have a role for you. This is an opportunity to join the UK's number one investment services company, looking after over £120 billion in assets on behalf of 1.8 million UK investors. We are a secure, FTSE 250 company, based in the heart of Bristol now with over 2,700 people. This is your chance to genuinely stamp your mark on one of the UK's most innovative and digital-focused businesses. You'll be given the support and opportunity to grow your career whilst additionally receiving a personal development budget to further build on your knowledge. What you'll be doing Participate in the full application life cycle - design, development, testing, and deployment Work with technical teams and architects to finalise architectural specifications - and create solution and integration designs Setting up, testing and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments Produce project documentation, including functional and technical designs Maintain standards and best practices and educate our team Mentor developers, while learning from others Cultivate strong working relationships both within working squad and in HL as a whole About you Possess excellent problem-solving skills Have excellent written and verbal communication Great attention to detail Mastery of Automation tools, specifically UiPath, but experience with other tools such as Blue Prism, Mulesoft or Automation Anywhere are also beneficial Ideally have around 6 years experience with RPA, and 4 years or more experience with UiPath Interview process 2 stage interview process, 1 informal chat, 1 technical / competency focused interview. Working Schedule Standard Mon - Fri, 09:00 - 17:30 (we are however very flexible on working schedule so please do reach out with any requirements) Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 20, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Salary: Up to £65,000 dependent on experience We are looking for talented people to join our CRM team as we embark upon our RPA journey. If you are someone with a wealth of RPA experience and want to work on a green field implementation, then we could have a role for you. This is an opportunity to join the UK's number one investment services company, looking after over £120 billion in assets on behalf of 1.8 million UK investors. We are a secure, FTSE 250 company, based in the heart of Bristol now with over 2,700 people. This is your chance to genuinely stamp your mark on one of the UK's most innovative and digital-focused businesses. You'll be given the support and opportunity to grow your career whilst additionally receiving a personal development budget to further build on your knowledge. What you'll be doing Participate in the full application life cycle - design, development, testing, and deployment Work with technical teams and architects to finalise architectural specifications - and create solution and integration designs Setting up, testing and monitoring automated workflows to ensure that business processes function at optimum efficiency without risk of error Monitoring and maintaining automation post-implementation and resolving any potential issues to ensure smooth business operations Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments Produce project documentation, including functional and technical designs Maintain standards and best practices and educate our team Mentor developers, while learning from others Cultivate strong working relationships both within working squad and in HL as a whole About you Possess excellent problem-solving skills Have excellent written and verbal communication Great attention to detail Mastery of Automation tools, specifically UiPath, but experience with other tools such as Blue Prism, Mulesoft or Automation Anywhere are also beneficial Ideally have around 6 years experience with RPA, and 4 years or more experience with UiPath Interview process 2 stage interview process, 1 informal chat, 1 technical / competency focused interview. Working Schedule Standard Mon - Fri, 09:00 - 17:30 (we are however very flexible on working schedule so please do reach out with any requirements) Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Caffe Nero Gatwick South Village Landside
Charlwood, Surrey
At Caffe Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more! As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team. What you can expect: Brilliant training and development to get you up to speed in your role and beyond The opportunity to grow your career and develop personally Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift 50% off all handmade drinks and 20% off everything else when you're off shift Performance based incentive scheme Recommend A Friend scheme Pension scheme Cash Plan Healthcare scheme Life Assurance Length of service recognition Access to Bean Box - you'll have access to hundreds of discounts and freebies at the touch of a button. You might want cheap cinema tickets or savings at one of your favourite brands - there's so much choice! To be successful: Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you. Why choose us? When you join us, you're joining a family - whether that's your team, your regular customers or your community. At the same time as giving fantastic service you'll have loads of fun along the way, whether that's at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There's something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. At Caffe Nero you really can be you, with us.
Sep 24, 2022
Full time
At Caffe Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more! As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team. What you can expect: Brilliant training and development to get you up to speed in your role and beyond The opportunity to grow your career and develop personally Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift 50% off all handmade drinks and 20% off everything else when you're off shift Performance based incentive scheme Recommend A Friend scheme Pension scheme Cash Plan Healthcare scheme Life Assurance Length of service recognition Access to Bean Box - you'll have access to hundreds of discounts and freebies at the touch of a button. You might want cheap cinema tickets or savings at one of your favourite brands - there's so much choice! To be successful: Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you. Why choose us? When you join us, you're joining a family - whether that's your team, your regular customers or your community. At the same time as giving fantastic service you'll have loads of fun along the way, whether that's at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There's something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. At Caffe Nero you really can be you, with us.
1st Line Service Desk Engineer Oxford Full time, permanent We're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey. Excited for our future, we've got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We're now looking for 1st Line Service Desk Engineer to join our team and help us deliver great results for our clients. The Role As a 1st Line Service Desk Engineer, you will act as the first point of contact for IT-related queries from across our client base. About You To join us as a 1st Line Service Desk Engineer, you will need: Previous experience providing IT support Exemplary customer service and problem-solving skills Experience of administering and supporting the latest Microsoft technologies Strong troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to build, configure, administer and support all versions of Windows desktops Knowledge of Active Directory, Group Policy and DNS with an active interest in other networking services Evidence of continued professional development Shift pattern is 8 - 6 Monday to Friday oncall shifts currently 1 in 8 weeks. Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders Act as the first point of contact for technical service requests Log and maintain chronological details throughout a service ticket lifecycle Provide 1st line diagnosis and resolution with a high level of first-time fixes Respond appropriately to more complex problems through escalation Prioritise and manage your workload to ensure client SLAs are met The Benefits Attractive remuneration packages Flexible, hybrid working 25 days annual leave + bank holidays with the option to buy and sell up to 5 days. Private medical insurance or the option to buy into scheme. Free flu jabs Tiered pension Perks including quarterly and annual staff awards, funded social events, referral bonuses. Excellent learning and development opportunities Free fruit and snacks in the offices Barista style coffee machines Mileage allowance Green travel scheme Other organisations may call this role Helpdesk Engineer, Service Desk Engineer, IT Support Engineer, IT Support Analyst, 1st Line Engineer, 1st Line Support Engineer, or 1st Line Helpdesk Engineer. Air IT is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as a 1st Line Service Desk Engineer, please apply via the button shown. hdMDznAlc1
Sep 23, 2022
Full time
1st Line Service Desk Engineer Oxford Full time, permanent We're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey. Excited for our future, we've got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We're now looking for 1st Line Service Desk Engineer to join our team and help us deliver great results for our clients. The Role As a 1st Line Service Desk Engineer, you will act as the first point of contact for IT-related queries from across our client base. About You To join us as a 1st Line Service Desk Engineer, you will need: Previous experience providing IT support Exemplary customer service and problem-solving skills Experience of administering and supporting the latest Microsoft technologies Strong troubleshooting skills with Microsoft Office issues (2003 and onwards) The ability to build, configure, administer and support all versions of Windows desktops Knowledge of Active Directory, Group Policy and DNS with an active interest in other networking services Evidence of continued professional development Shift pattern is 8 - 6 Monday to Friday oncall shifts currently 1 in 8 weeks. Specifically, you will: Provide efficient and effective customer service to end-users and other stakeholders Act as the first point of contact for technical service requests Log and maintain chronological details throughout a service ticket lifecycle Provide 1st line diagnosis and resolution with a high level of first-time fixes Respond appropriately to more complex problems through escalation Prioritise and manage your workload to ensure client SLAs are met The Benefits Attractive remuneration packages Flexible, hybrid working 25 days annual leave + bank holidays with the option to buy and sell up to 5 days. Private medical insurance or the option to buy into scheme. Free flu jabs Tiered pension Perks including quarterly and annual staff awards, funded social events, referral bonuses. Excellent learning and development opportunities Free fruit and snacks in the offices Barista style coffee machines Mileage allowance Green travel scheme Other organisations may call this role Helpdesk Engineer, Service Desk Engineer, IT Support Engineer, IT Support Analyst, 1st Line Engineer, 1st Line Support Engineer, or 1st Line Helpdesk Engineer. Air IT is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as a 1st Line Service Desk Engineer, please apply via the button shown. hdMDznAlc1
We're looking for a Store Manager to join our team in Enfield! At Caffe Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more! As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team. What you can expect: Brilliant training and development to get you up to speed in your role and beyond The opportunity to grow your career and develop personally Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift 50% off all handmade drinks and 20% off everything else when you're off shift Performance based incentive scheme Recommend A Friend scheme Pension scheme Cash Plan Healthcare scheme Life Assurance Length of service recognition Access to Bean Box - you'll have access to hundreds of discounts and freebies at the touch of a button. You might want cheap cinema tickets or savings at one of your favourite brands - there's so much choice! To be successful: Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you. Why choose us? When you join us, you're joining a family - whether that's your team, your regular customers or your community. At the same time as giving fantastic service you'll have loads of fun along the way, whether that's at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There's something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. At Caffe Nero you really can be you, with us. Job Types: Full-time, Permanent Salary: Up to £30,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Life insurance On-site parking Referral programme Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Work authorisation: United Kingdom (required)
Sep 18, 2022
Full time
We're looking for a Store Manager to join our team in Enfield! At Caffe Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more! As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team. What you can expect: Brilliant training and development to get you up to speed in your role and beyond The opportunity to grow your career and develop personally Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift 50% off all handmade drinks and 20% off everything else when you're off shift Performance based incentive scheme Recommend A Friend scheme Pension scheme Cash Plan Healthcare scheme Life Assurance Length of service recognition Access to Bean Box - you'll have access to hundreds of discounts and freebies at the touch of a button. You might want cheap cinema tickets or savings at one of your favourite brands - there's so much choice! To be successful: Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffe Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you. Why choose us? When you join us, you're joining a family - whether that's your team, your regular customers or your community. At the same time as giving fantastic service you'll have loads of fun along the way, whether that's at a pizza night, a Caffe Nero Club party or even at the Barista of the Year event. There's something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. At Caffe Nero you really can be you, with us. Job Types: Full-time, Permanent Salary: Up to £30,000.00 per year Benefits: Company events Company pension Discounted or free food Employee discount Life insurance On-site parking Referral programme Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Work authorisation: United Kingdom (required)
Barista - South Bank, Globe Compensation: £10.85 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time baristas. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with, and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a Barista at Starbucks! We have part time and full-time opportunities in our retail stores. The Role As creative experts, our Baristas produce the highest quality in handcrafted beverages, creating genuine customer connections that make a difference. They use their passion for coffee to inspire beverage and product selections; tailoring the experience to make each customer feel valued. Baristas help to create a fun and enjoyable working environment where the team comes together in providing encouragement and motivation in achieving store targets. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. What do you need to apply? Great communication skills that will inspire and motivate your team. Ability to upsell and meet store targets to maximise sales performance. Ability to work at pace and think on your feet in a high-volume environment. Availability to work flexible hours - we understand that you may have commitments out of work and therefore offer different shifts from early mornings, evenings, weekends, nights and/or holidays. Don't worry if you don't know your latte or espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website to complete your application. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Feb 25, 2022
Full time
Barista - South Bank, Globe Compensation: £10.85 per hour regardless of age From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our part-time and full-time baristas. Some of the Perks from working at Starbucks Comprehensive training (including coffee knowledge!) Free bag of coffee each week Headspace subscription Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) Starbucks Global Academy (Our online learning platform to help grow your coffee knowledge continuously develop yourself) Apprenticeship schemes to kick off your career with Starbucks Stock options for all employees (own part of Starbucks!) Employee discounts on food, beverages, and merchandise A free 24/7 Employee Assistance Programme available to you and your family 28 days holiday a year (including Bank Holidays) Recognition schemes and monetary awards for long service, WOWing customers, and your fellow Partners Great long-term career opportunities in store and in support center roles Life Assurance Join us and inspire with every cup! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but that also brought a feeling of connection. We are known for developing extraordinary partners who share this passion and are guided by their service to others. Our Baristas personally connect with, laugh with, and uplift the lives of our customers. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a Barista at Starbucks! We have part time and full-time opportunities in our retail stores. The Role As creative experts, our Baristas produce the highest quality in handcrafted beverages, creating genuine customer connections that make a difference. They use their passion for coffee to inspire beverage and product selections; tailoring the experience to make each customer feel valued. Baristas help to create a fun and enjoyable working environment where the team comes together in providing encouragement and motivation in achieving store targets. At Starbucks, our store teams are dedicated to making a difference in their local communities through charity fundraising and sustainability initiatives. What do you need to apply? Great communication skills that will inspire and motivate your team. Ability to upsell and meet store targets to maximise sales performance. Ability to work at pace and think on your feet in a high-volume environment. Availability to work flexible hours - we understand that you may have commitments out of work and therefore offer different shifts from early mornings, evenings, weekends, nights and/or holidays. Don't worry if you don't know your latte or espresso; we will provide you with full training and support and you will be welcomed into a team who will be encouraging and motivating you to succeed. Do you want to be the proud owner of a Green Apron? If the answer is yes, click now to Apply. You will shortly be directed to our Careers website to complete your application. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
General information Bar Supervisor Ref: 29 Job Information Division: Elior Concessions Advert Closing Date: 21/12/2021 Number of Hours:Full-time Salary:£29,000 Per annum Contract Type:Permanent Location:Piccadilly, W1J 9HA Working Environment Found on the 5th floor of Europe's largest bookshop, 5th Floor View offers stunning views over the city along with a well-stocked bar and menu. This much-loved Waterstones restaurant offers a classic cocktail list and a crowd-pleasing menu, with favorites like juicy burgers, freshly sizzled steaks and grilled fish. Job Description Your key responsibilities as Bar Supervisor will consist of: - Proactive supervise the catering team. Responsible for recruiting, supporting, training and people development. - Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence - Accountable for maintaining, ordering and controlling food stocks within budget - Accountable for innovative drink menu planning, and design of service within specified budgets ensuring high standard of Drink & Food presentation and portion/quality control - Accountable for creating a platform for financial growth through cost control and Bar excellence - Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: Shift based including weekends Skills and Experience The experience and knowledge we are looking for from our future Bar Supervisor include: - Previous experience within bars or restaurants and real understanding in Mixology, fine Wines, Ale and Good Coffee - Proven team leader experience - Ability to work in a fast paced, challenging environment - Excellent communication skills and the ability to be part of a team. - Barista Trained Desirable - Understanding of Stock Control, Company Accounts & Cash Control Benefits As part of your package, we are offering a salary up to £29,000 per annum. This role also comes with a workplace pension, life insurance (x2), 28 days holiday - pro-rata (including Bank Holidays) increasing to 31 days after 2 years' service. You can also purchase up to 5 additional days annual leave. Why it's Great to Work for Us Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team. For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants. We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice. Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment. Interested? All you need is an updated CV and cover letter, we'll do the rest. #TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie #INDBOH Facebook: Elior Careers Instagram: elior_uk Any internal colleagues applying for this role, please be advised that new terms and conditions will apply. About Elior Concessions 89% of our colleagues enjoy doing their job each day. Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients. Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites. Within our concessions business we continuously develop our offer and keep ahead of competition through innovative catering and hospitality offers. Our concessions sites aim to make every customer experience memorable. Away from the standard 9 till 5, these sites allow for flexibility and offer real opportunity for growth in a hospitality career. Interested? Click the 'Apply for Vacancy' button at the top of this advert.
Dec 08, 2021
Full time
General information Bar Supervisor Ref: 29 Job Information Division: Elior Concessions Advert Closing Date: 21/12/2021 Number of Hours:Full-time Salary:£29,000 Per annum Contract Type:Permanent Location:Piccadilly, W1J 9HA Working Environment Found on the 5th floor of Europe's largest bookshop, 5th Floor View offers stunning views over the city along with a well-stocked bar and menu. This much-loved Waterstones restaurant offers a classic cocktail list and a crowd-pleasing menu, with favorites like juicy burgers, freshly sizzled steaks and grilled fish. Job Description Your key responsibilities as Bar Supervisor will consist of: - Proactive supervise the catering team. Responsible for recruiting, supporting, training and people development. - Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence - Accountable for maintaining, ordering and controlling food stocks within budget - Accountable for innovative drink menu planning, and design of service within specified budgets ensuring high standard of Drink & Food presentation and portion/quality control - Accountable for creating a platform for financial growth through cost control and Bar excellence - Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: Shift based including weekends Skills and Experience The experience and knowledge we are looking for from our future Bar Supervisor include: - Previous experience within bars or restaurants and real understanding in Mixology, fine Wines, Ale and Good Coffee - Proven team leader experience - Ability to work in a fast paced, challenging environment - Excellent communication skills and the ability to be part of a team. - Barista Trained Desirable - Understanding of Stock Control, Company Accounts & Cash Control Benefits As part of your package, we are offering a salary up to £29,000 per annum. This role also comes with a workplace pension, life insurance (x2), 28 days holiday - pro-rata (including Bank Holidays) increasing to 31 days after 2 years' service. You can also purchase up to 5 additional days annual leave. Why it's Great to Work for Us Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team. For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants. We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice. Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment. Interested? All you need is an updated CV and cover letter, we'll do the rest. #TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie #INDBOH Facebook: Elior Careers Instagram: elior_uk Any internal colleagues applying for this role, please be advised that new terms and conditions will apply. About Elior Concessions 89% of our colleagues enjoy doing their job each day. Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients. Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites. Within our concessions business we continuously develop our offer and keep ahead of competition through innovative catering and hospitality offers. Our concessions sites aim to make every customer experience memorable. Away from the standard 9 till 5, these sites allow for flexibility and offer real opportunity for growth in a hospitality career. Interested? Click the 'Apply for Vacancy' button at the top of this advert.
General information Barista & Catering Assistant Ref: 29 Job Information Division: Caterplus Advert Closing Date: 20/12/2021 Number of Hours:Part-time Salary:£9.50 Per annum Contract Type:Permanent Location:Tadcaster, LS24 9FG Working Environment A coffee shop Assistant is required to help run a small coffee shop within an independent living scheme. Job Description Your key responsibilities as the Barista/Catering Assistant will consist of: - Ensure full area of responsibility is clean, appropriately presented and stocked at all times - Making coffees on a traditional machine. Previous experience is desirable. - Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients - Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures - Operate the till point as required throughout service, ensuring correct procedures are used - Ensure all complaint handling is dealt with professionally and in line with procedures - Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures - Ad-hoc duties to support the catering team and services Working Pattern: 3 days over 7 Skills and Experience The experience and knowledge we are looking for from the future Barista/Catering Assistant include: - Genuine interest in customer service excellence - A team player - Catering and Barista experience desirable but not essential Benefits As part of your package, we are offering a salary of up to £9.50 an hour. This role also comes with a workplace pension and 28 days holiday pro-rata (including Bank Holidays). You can also purchase up to 5 additional days of annual leave. Why it's Great to Work for Us Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team. For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants. We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice. Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment. Elior UK is committed to safeguarding and promoting the welfare of children and adults at risk and requires all of its colleagues to demonstrate this commitment in every aspect of their work. Interested? All you need is an updated CV and cover letter, we'll do the rest. #TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie #INDBOH Facebook: Elior Careers Instagram: elior_uk Any internal colleagues applying for this role, please be advised that new terms and conditions will apply. About Caterplus 89% of our colleagues enjoy doing their job each day. Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients. Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites. Our Caterplus division is one the UK's leading catering services business specialising in the care and retirement living sector. We operate across a spectrum of establishments, including residential care homes, assisted living & extra care, independent living, Jewish and charitable communities. Join the team and contribute towards making food one of life's real pleasures for the over 55 community in your area. Interested? Click the 'Apply for Vacancy' button at the top of this advert.
Dec 08, 2021
Full time
General information Barista & Catering Assistant Ref: 29 Job Information Division: Caterplus Advert Closing Date: 20/12/2021 Number of Hours:Part-time Salary:£9.50 Per annum Contract Type:Permanent Location:Tadcaster, LS24 9FG Working Environment A coffee shop Assistant is required to help run a small coffee shop within an independent living scheme. Job Description Your key responsibilities as the Barista/Catering Assistant will consist of: - Ensure full area of responsibility is clean, appropriately presented and stocked at all times - Making coffees on a traditional machine. Previous experience is desirable. - Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients - Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures - Operate the till point as required throughout service, ensuring correct procedures are used - Ensure all complaint handling is dealt with professionally and in line with procedures - Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures - Ad-hoc duties to support the catering team and services Working Pattern: 3 days over 7 Skills and Experience The experience and knowledge we are looking for from the future Barista/Catering Assistant include: - Genuine interest in customer service excellence - A team player - Catering and Barista experience desirable but not essential Benefits As part of your package, we are offering a salary of up to £9.50 an hour. This role also comes with a workplace pension and 28 days holiday pro-rata (including Bank Holidays). You can also purchase up to 5 additional days of annual leave. Why it's Great to Work for Us Elior UK has been recognised for a variety of awards such as CSR and chef development programmes which demonstrate the passion and creativity of our great team. For all our colleagues we offer a range of discounts such as EE mobile contracts, Nissan vehicles, and lots more offers on leisure and entertainment, gyms and restaurants. We focus on our colleagues and hold an annual Elior Award event, issue rewards for recognition every month plus deliver a varied portfolio of development programmes. We offer additional leave for charity work and provide a Colleague Support Programme for health & wellbeing advice. Elior foster and believe in a diverse workplace, free from discrimination, which leads to an enjoyable and supportive environment. Elior UK is committed to safeguarding and promoting the welfare of children and adults at risk and requires all of its colleagues to demonstrate this commitment in every aspect of their work. Interested? All you need is an updated CV and cover letter, we'll do the rest. #TheJobThatIWant #TeamElior #EliorCareers #EliorFoodie #INDBOH Facebook: Elior Careers Instagram: elior_uk Any internal colleagues applying for this role, please be advised that new terms and conditions will apply. About Caterplus 89% of our colleagues enjoy doing their job each day. Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients. Elior is a multi-award winning global player in the contract catering sector, with operations in over 6 countries, over 105,000 employees and 4 million guests served every day. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 10,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across over 1,200 sites. Our Caterplus division is one the UK's leading catering services business specialising in the care and retirement living sector. We operate across a spectrum of establishments, including residential care homes, assisted living & extra care, independent living, Jewish and charitable communities. Join the team and contribute towards making food one of life's real pleasures for the over 55 community in your area. Interested? Click the 'Apply for Vacancy' button at the top of this advert.
Maldron Hotel Newcastle
Newcastle Upon Tyne, Tyne And Wear
Breakfast Chef - Maldron Newcastle - Part time - 3 days a week including some week endsWe have an exciting opportunity for an experienced Breakfast Chef in the Maldron Newcastle.Located on Newgate Street, Maldron Newcastle is in the heart of the city, providing a central location for guests who are looking for stylish and comfortable accommodation with Newcastle City at their doorstep.The hotel has 265 rooms including double, twin, triple and family rooms, as well as executive rooms.Guests and visitors to Maldron Newcastle can expect great food from the Grain and Grill Restaurant as well as Dalata Hotel Group's own coffee brand, Red Bean Roastery, a signature blend of coffee prepared by expert baristas. The Grain & Grill Restaurant serves a refreshing menu of healthy and hearty meals designed to cater for all palettes using local suppliers to bring guests a taste of the Toon.Guests can also sit back and relax in the outdoor courtyard area for alfresco drinking and dining. With friendly, helpful staff, good food and excellent facilities, the hotel is the perfect place to enjoy good times with family and friends.There's also four state of the art conference room and event facilities available, offering an easily accessible city centre location for anyone holding a meeting room or event in Newcastle.Objective of the RoleReporting to the Head Chef, the Breakfast Chef will assist our successful kitchen team in producing 'Wow' dishes for our guests.Key Duties and ResponsibilitiesAssist the Head Chef & Sous Chef with the overall running of the kitchen.Take direction from department managers and to assist in the monitoring of food quality and hygiene standards.Follow the talented Head Chefs example of excellence and efficiency.Adhere to HACCP regulations at all timesSupport your fellow kitchen staff in observing appropriate systems of hygiene during food preparation and storage.Requirements:Have previous experience working within hotels or in a similar role.Have a passion for and genuine interest in food.Have a mature and pleasant manner for dealing with customers and team members.Be a team player.Be able to work under pressure in a busy kitchen.Have good knowledge of HACCP procedures and regulations.About our culture:Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.Dalata Hotel Group Plc is an Equal Opportunities Employer.
Dec 08, 2021
Full time
Breakfast Chef - Maldron Newcastle - Part time - 3 days a week including some week endsWe have an exciting opportunity for an experienced Breakfast Chef in the Maldron Newcastle.Located on Newgate Street, Maldron Newcastle is in the heart of the city, providing a central location for guests who are looking for stylish and comfortable accommodation with Newcastle City at their doorstep.The hotel has 265 rooms including double, twin, triple and family rooms, as well as executive rooms.Guests and visitors to Maldron Newcastle can expect great food from the Grain and Grill Restaurant as well as Dalata Hotel Group's own coffee brand, Red Bean Roastery, a signature blend of coffee prepared by expert baristas. The Grain & Grill Restaurant serves a refreshing menu of healthy and hearty meals designed to cater for all palettes using local suppliers to bring guests a taste of the Toon.Guests can also sit back and relax in the outdoor courtyard area for alfresco drinking and dining. With friendly, helpful staff, good food and excellent facilities, the hotel is the perfect place to enjoy good times with family and friends.There's also four state of the art conference room and event facilities available, offering an easily accessible city centre location for anyone holding a meeting room or event in Newcastle.Objective of the RoleReporting to the Head Chef, the Breakfast Chef will assist our successful kitchen team in producing 'Wow' dishes for our guests.Key Duties and ResponsibilitiesAssist the Head Chef & Sous Chef with the overall running of the kitchen.Take direction from department managers and to assist in the monitoring of food quality and hygiene standards.Follow the talented Head Chefs example of excellence and efficiency.Adhere to HACCP regulations at all timesSupport your fellow kitchen staff in observing appropriate systems of hygiene during food preparation and storage.Requirements:Have previous experience working within hotels or in a similar role.Have a passion for and genuine interest in food.Have a mature and pleasant manner for dealing with customers and team members.Be a team player.Be able to work under pressure in a busy kitchen.Have good knowledge of HACCP procedures and regulations.About our culture:Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.Dalata Hotel Group Plc is an Equal Opportunities Employer.