UK Sales Account Administrator Cheshire We are recruiting for an Internal Sales Coordinator to join a well-established client of ours based in the Cheshire area. The role sits within the sales support function offering daily support to the sales managers whilst maintaining key relationships with valued clients. The role is extremely fast-paced; therefore, we are looking for someone who can work well under pressure, is highly organised and extremely detail orientated. The ideal candidate must have experience in a similar role and is highly proficient in the MS Office suite as well as adapting to new CRM systems. You will be supporting the sales managers on a daily basis ensuring key accounts are managed efficiently whilst maintaining strong trusted relationships with clients. Responsible for ensuring the aftersales administration is dealt with and completed. Ensuring all client queries are answered in a professional and efficient manner, providing clients with product and after-sales services information. Arrange monthly client review visits to review contract performance on behalf of the sales managers. Discuss short/Mid /long term plans and volume forecasts with clients on a weekly basis. Obtain relevant market information to support the sales process. Run reports to obtain sales data forecasts and present data to clients and sales manager. Building and maintaining key relationships with all clients. Conducting monthly reviews with clients and presenting an overview on the successes and challenges you have face to ensure performance is met. Ensuring all sales data/documentation is processed in time. Working closely with internal departments and the sales managers to ensure customer sales/demands are dealt with in customer SLA timeframes. Responsible for raising customer complaints and resolving them efficiently. Support sales managers with client annual contract reviews/performance. Dealing with client invoicing issues and liaising with the finance team to manage escalations when payments become overdue Support with stock inventory and working closely with the supply chain department. Responsible for collecting relevant information on market trends and competitor analyses (volumes, strategies, and performance). REQUIREMENTS Excellent communication and organisational skills Highly numerate / Extremely proficient in the Microsoft Office suite Previous experience working in a sales or administration function Detail orientated with financial and business awareness Excellent customer service skills and strong account management skills Driven and self-motivated individual who thrives in target-driven environments. Confident presentation skills.
May 22, 2024
Full time
UK Sales Account Administrator Cheshire We are recruiting for an Internal Sales Coordinator to join a well-established client of ours based in the Cheshire area. The role sits within the sales support function offering daily support to the sales managers whilst maintaining key relationships with valued clients. The role is extremely fast-paced; therefore, we are looking for someone who can work well under pressure, is highly organised and extremely detail orientated. The ideal candidate must have experience in a similar role and is highly proficient in the MS Office suite as well as adapting to new CRM systems. You will be supporting the sales managers on a daily basis ensuring key accounts are managed efficiently whilst maintaining strong trusted relationships with clients. Responsible for ensuring the aftersales administration is dealt with and completed. Ensuring all client queries are answered in a professional and efficient manner, providing clients with product and after-sales services information. Arrange monthly client review visits to review contract performance on behalf of the sales managers. Discuss short/Mid /long term plans and volume forecasts with clients on a weekly basis. Obtain relevant market information to support the sales process. Run reports to obtain sales data forecasts and present data to clients and sales manager. Building and maintaining key relationships with all clients. Conducting monthly reviews with clients and presenting an overview on the successes and challenges you have face to ensure performance is met. Ensuring all sales data/documentation is processed in time. Working closely with internal departments and the sales managers to ensure customer sales/demands are dealt with in customer SLA timeframes. Responsible for raising customer complaints and resolving them efficiently. Support sales managers with client annual contract reviews/performance. Dealing with client invoicing issues and liaising with the finance team to manage escalations when payments become overdue Support with stock inventory and working closely with the supply chain department. Responsible for collecting relevant information on market trends and competitor analyses (volumes, strategies, and performance). REQUIREMENTS Excellent communication and organisational skills Highly numerate / Extremely proficient in the Microsoft Office suite Previous experience working in a sales or administration function Detail orientated with financial and business awareness Excellent customer service skills and strong account management skills Driven and self-motivated individual who thrives in target-driven environments. Confident presentation skills.
Job Title: Temporary Administrator Contract Length: Maternity Leave Cover - 6 Months Minumim Hourly Rate: 11.92 p/h About Our Client: Our client is a well-established electrical products wholesaler with a strong presence in the industry. With a culture that promotes internal growth and career progression, they offer excellent opportunities for those looking to develop their skills in a professional and supportive environment. About The Job: We are seeking a dynamic and motivated Temporary Administrator to join our client's team in Edinburgh. This is a full-time position based in their regional office. As an Office Administrator, you will play a vital role in ensuring the smooth operation of daily administrative tasks. Your responsibilities will include: Answering calls from suppliers, stores within the organisation, and customers Inputting supplier invoices onto the system Raising credits to stores and customers Checking customer invoices against store purchase orders for errors Chasing debits Skills and Experience: No prior office experience is essential, but it is preferable Strong work ethic and initiative Ability to work under pressure Superb organisational skills Attention to detail This is an exciting opportunity to join a reputable organisation where you can gain valuable experience and take the next step in your career. If you are motivated, enthusiastic, and ready to make an impact, we would love to hear from you! Why Temp With Office Angels? Working as a temp is an ideal way of exploring different job roles and industries. It also gives you control of your own work/life balance! Here are just some of the benefits you can expect when you become part of our team: Weekly pay 28 days paid annual leave (Based on a weekly accrual) You are employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Pension scheme option (with employer contributions) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to (url removed). Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 22, 2024
Seasonal
Job Title: Temporary Administrator Contract Length: Maternity Leave Cover - 6 Months Minumim Hourly Rate: 11.92 p/h About Our Client: Our client is a well-established electrical products wholesaler with a strong presence in the industry. With a culture that promotes internal growth and career progression, they offer excellent opportunities for those looking to develop their skills in a professional and supportive environment. About The Job: We are seeking a dynamic and motivated Temporary Administrator to join our client's team in Edinburgh. This is a full-time position based in their regional office. As an Office Administrator, you will play a vital role in ensuring the smooth operation of daily administrative tasks. Your responsibilities will include: Answering calls from suppliers, stores within the organisation, and customers Inputting supplier invoices onto the system Raising credits to stores and customers Checking customer invoices against store purchase orders for errors Chasing debits Skills and Experience: No prior office experience is essential, but it is preferable Strong work ethic and initiative Ability to work under pressure Superb organisational skills Attention to detail This is an exciting opportunity to join a reputable organisation where you can gain valuable experience and take the next step in your career. If you are motivated, enthusiastic, and ready to make an impact, we would love to hear from you! Why Temp With Office Angels? Working as a temp is an ideal way of exploring different job roles and industries. It also gives you control of your own work/life balance! Here are just some of the benefits you can expect when you become part of our team: Weekly pay 28 days paid annual leave (Based on a weekly accrual) You are employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Pension scheme option (with employer contributions) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential, and independent advice on a range of issues including grief, stress, and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. To apply, please send your CV and cover letter to (url removed). Only shortlisted candidates will be contacted. We look forward to reviewing your application. If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Responsibilities: Administration: Assist with special projects, by aiding in the design and production of documents, reports, and presentations, preparing information for meetings with staff and external stakeholders, collating minutes and tracking actions and tasks. Support the team with day-to-day office admin tasks including accessing calendars, setting up meetings, greeting guests and providing refreshments. Board Support: Provide administrative support to produce and distribute presentations, agendas and reports in support of board meetings and associated events. Minute-taking support for the board and external meetings. HR Support: Support our recruitment and expansion plans by undertaking administrative duties for new and existing staff. Duties may include recruitment and onboarding admin, setting up interviews and looking after candidates, collating feedback, setting up performance review schedules; arranging team social events. Office Support: Replenish office materials such as snacks, printer supplies, paper, office supplies, etc. Support the team with day-to-day office admin tasks including accessing calendars, setting up meetings, greeting guests and providing refreshments. Other projects/duties as assigned for the overall benefit of the organisation. Experience: The ability to work effectively in a team-based environment, take direction and embrace change. The ability to take on a wide variety of admin tasks delivering to a range of internal and external stakeholders. The confidence and professional personality when greeting guests (in person or virtually) and taking calls/messages. The ability to summarise meetings or discussions and record actions with accuracy. Knowledge of MS Office, Google Suite, Slack, Jira/Atlassian or similar. Experience with HR related or recruitment tracking packages would also be helpful.
May 22, 2024
Full time
Responsibilities: Administration: Assist with special projects, by aiding in the design and production of documents, reports, and presentations, preparing information for meetings with staff and external stakeholders, collating minutes and tracking actions and tasks. Support the team with day-to-day office admin tasks including accessing calendars, setting up meetings, greeting guests and providing refreshments. Board Support: Provide administrative support to produce and distribute presentations, agendas and reports in support of board meetings and associated events. Minute-taking support for the board and external meetings. HR Support: Support our recruitment and expansion plans by undertaking administrative duties for new and existing staff. Duties may include recruitment and onboarding admin, setting up interviews and looking after candidates, collating feedback, setting up performance review schedules; arranging team social events. Office Support: Replenish office materials such as snacks, printer supplies, paper, office supplies, etc. Support the team with day-to-day office admin tasks including accessing calendars, setting up meetings, greeting guests and providing refreshments. Other projects/duties as assigned for the overall benefit of the organisation. Experience: The ability to work effectively in a team-based environment, take direction and embrace change. The ability to take on a wide variety of admin tasks delivering to a range of internal and external stakeholders. The confidence and professional personality when greeting guests (in person or virtually) and taking calls/messages. The ability to summarise meetings or discussions and record actions with accuracy. Knowledge of MS Office, Google Suite, Slack, Jira/Atlassian or similar. Experience with HR related or recruitment tracking packages would also be helpful.
Berry Recruitment are NOW hiring for a dedicated, experience and adaptable Senior Administrator to work for a very reputable and established organisation based in Oxford. We are looking for someone who is very organised and able to work within a high-energy business. Attention to detail as well as great personal communications and computer skills are essential. The successful candidate will have access to the company's, and its staff's, highly sensitive data and therefore discretion is very important. Role: Senior Administrator Salary: 24,000 - 29,000 per annum depending on experience Location : Oxford, Oxfordshire Hours: 9am to 5pm - Monday - Friday (Hybrid Working) Key Responsibilities of the Senior Administrator: Management of incoming email communication of MD's mailbox - filtering, responding, and filling of emails and their attachments Managing and supporting MD and other managers with incoming email communications. Engaging with external companies that are contracted or its customers (such as stationary providers and others) Diary Management - scheduling of meetings, reminders, and planning Meetings minute taking - attending management meetings to take notes, which are then distributed. Assisting with office administration support, home working setups, equipment ordering etc. Ordering required equipment for the company and its customers. Running, distributing, and collating reports for the accounts team. Processing and allocation of credit card receipts. Events planning and organising. Market research and review for suppliers (including IT, stationary, office equipment supplies and more) Assisting with staff profiles management and facilitating photoshoots for staff. Supporting the Marketing Manager - social media accounts (scheduling posts - drafted by Marketing team) and running regular reports for site analytics and reviews. Supporting the Marketing Manager with other daily marketing requirements. Creating monthly newsletters and bi-weekly gold star and positive vibes newsletters. Creating guides and 'know how's' documentation. About you: Proactive approach, well-organised and meticulous, with a proven ability to multitask and deliver excellent results under pressure. 'Can do' attitude - prepared to think outside the box to solve problems. Excellent written and verbal communication skills A team player who is also comfortable working independently. Proficient in Microsoft Office and has a desire to learn to use new software systems. Excellent attention to detail. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 21, 2024
Full time
Berry Recruitment are NOW hiring for a dedicated, experience and adaptable Senior Administrator to work for a very reputable and established organisation based in Oxford. We are looking for someone who is very organised and able to work within a high-energy business. Attention to detail as well as great personal communications and computer skills are essential. The successful candidate will have access to the company's, and its staff's, highly sensitive data and therefore discretion is very important. Role: Senior Administrator Salary: 24,000 - 29,000 per annum depending on experience Location : Oxford, Oxfordshire Hours: 9am to 5pm - Monday - Friday (Hybrid Working) Key Responsibilities of the Senior Administrator: Management of incoming email communication of MD's mailbox - filtering, responding, and filling of emails and their attachments Managing and supporting MD and other managers with incoming email communications. Engaging with external companies that are contracted or its customers (such as stationary providers and others) Diary Management - scheduling of meetings, reminders, and planning Meetings minute taking - attending management meetings to take notes, which are then distributed. Assisting with office administration support, home working setups, equipment ordering etc. Ordering required equipment for the company and its customers. Running, distributing, and collating reports for the accounts team. Processing and allocation of credit card receipts. Events planning and organising. Market research and review for suppliers (including IT, stationary, office equipment supplies and more) Assisting with staff profiles management and facilitating photoshoots for staff. Supporting the Marketing Manager - social media accounts (scheduling posts - drafted by Marketing team) and running regular reports for site analytics and reviews. Supporting the Marketing Manager with other daily marketing requirements. Creating monthly newsletters and bi-weekly gold star and positive vibes newsletters. Creating guides and 'know how's' documentation. About you: Proactive approach, well-organised and meticulous, with a proven ability to multitask and deliver excellent results under pressure. 'Can do' attitude - prepared to think outside the box to solve problems. Excellent written and verbal communication skills A team player who is also comfortable working independently. Proficient in Microsoft Office and has a desire to learn to use new software systems. Excellent attention to detail. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department This role provides an excellent opportunity to work in a friendly, committed, good humoured, professional, purpose driven and busy team working on a varied and often fast-paced portfolio. We support the Church to contribute to national conversations on issues of social significance, fulfil its obligations regarding transparency and accountability, and the management of communications around complex issues facing the Church today. The team delivers the communications strategies for the Church of England nationally, oversees communications for the National Church Institutions (NCIs) and ensures coordination with the communications of the Archbishops of Canterbury and York. What you'll be doing The purpose of this role is to provide the Director of Communications and the wider Communications team with administrative support. The post holder will also help the Director of Communications in their work and help ensure the smooth running of the Communications office. Main duties and responsibilities Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate. Supporting the Director of Communications with inbox management. Providing administrative assistance to other members of the Communications team. Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events. Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines. Taking responsibility for managing and maintaining an effective records management system for the Communications team. Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate. Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses. Carrying out any other duties as required. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Proven ability to manage diaries and administrative experience reporting to a manager or Director. Experience of liaising with a wide range of people in the course of work, including at a senior level. Good level of interpersonal and social skills. Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions. Skills & Abilities: Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines. Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise. Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times. Good judgement in dealing with urgent and complex matters across a wide range of issues. Forward thinking with effective planning and electronic file management skills. Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders. Ability to work calmly under pressure. Good interpersonal and team working skills with a positive attitude. Excellent attention to detail. Desirable Significant experience providing personal support to a manager at a senior level. Experience of preparing papers for committees, planning events and meetings. Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation. Interest in news and current affairs. What we offer Our benefits include: A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days. Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster. Structured induction programme and access to a range of development opportunities including apprenticeships. Access to Occupational Health, and an Employee Assistance Programme. Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Wednesday 29 May 2024.
May 21, 2024
Full time
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. About the Department This role provides an excellent opportunity to work in a friendly, committed, good humoured, professional, purpose driven and busy team working on a varied and often fast-paced portfolio. We support the Church to contribute to national conversations on issues of social significance, fulfil its obligations regarding transparency and accountability, and the management of communications around complex issues facing the Church today. The team delivers the communications strategies for the Church of England nationally, oversees communications for the National Church Institutions (NCIs) and ensures coordination with the communications of the Archbishops of Canterbury and York. What you'll be doing The purpose of this role is to provide the Director of Communications and the wider Communications team with administrative support. The post holder will also help the Director of Communications in their work and help ensure the smooth running of the Communications office. Main duties and responsibilities Managing the diary of the Director of Communications, including making appointments, resolving, or escalating any calendar conflicts, coordinating team meetings, room bookings, hospitality and travel arrangements where appropriate. Supporting the Director of Communications with inbox management. Providing administrative assistance to other members of the Communications team. Being present on site for Communications events such as press conferences to meet and greet and to ensure smooth running of events. Supporting team members with research administration as required - producing, collating, and delivering materials in line with the brief and deadlines. Taking responsibility for managing and maintaining an effective records management system for the Communications team. Proactively manage, review, and improve office procedures, including electronic filing systems, department processes, and policies, on an ongoing basis. Resolve or escalate any issues as appropriate. Developing and maintaining good relationships with colleagues and stakeholders within the Communications teams across the Palaces and Dioceses. Carrying out any other duties as required. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. Essential Knowledge/Experience Proven ability to manage diaries and administrative experience reporting to a manager or Director. Experience of liaising with a wide range of people in the course of work, including at a senior level. Good level of interpersonal and social skills. Excellent knowledge of MS Word, Outlook, Excel and the internet, as well as a networked computer system and ability to use IT to find creative solutions. Skills & Abilities: Excellent organisational skills with a strong attention to detail and accuracy, working well to deadlines. Ability to work comfortably with competing priorities - to reprioritise work when required, use problem solving skills to deal with issues if they arise. Strong sense of responsibility and integrity so that work produced is of a consistently high standard, with fast response times. Good judgement in dealing with urgent and complex matters across a wide range of issues. Forward thinking with effective planning and electronic file management skills. Excellent communication skills, both verbal and written. Comfortable communicating with senior colleagues and stakeholders. Ability to work calmly under pressure. Good interpersonal and team working skills with a positive attitude. Excellent attention to detail. Desirable Significant experience providing personal support to a manager at a senior level. Experience of preparing papers for committees, planning events and meetings. Interest in the structures and ministry of the Church of England and the role it plays in the life of the nation. Interest in news and current affairs. What we offer Our benefits include: A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary. 25 days annual leave (increasing to 30 days within 5 years) plus three additional days. Flexible working hours and location, with an expectation of at least 3 days per week in our office in Westminster. Structured induction programme and access to a range of development opportunities including apprenticeships. Access to Occupational Health, and an Employee Assistance Programme. Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. The closing date for applications is Wednesday 29 May 2024.
Absolute Industrial Recruitment
Halesowen, West Midlands
Absolute Recruitment are currently recruiting for a Customer Service/Sales Manager on behalf of our clients based in Halesowen. The Customer Service/Sales Manager will be responsible for overseeing the small Customer Service/Sales Team and increasing revenue and growth by implementing and developing sales strategies. This role will be working Monday to Friday 8:30am to 5:00pm and the salary will be starting at 27,000pa dependent upon experience with a bonus structure that can be discussed. Duties include but are not limited; Supervising a team of dedicated customer service administrators to ensure they comply with company policies Making improvements to the sales and revenue of the company Monitor and review customer contact including calls, emails etc to ensure quality and communications are correct and accurate Creating a sales strategy and action plan Present reports on enquiries and complaints to summarise monthly Monitor social media and provide relevant feedback Deal with escalated customer matters Engage with customers to obtain customer feedback to ensure satisfaction Update team members on new products, services and policies Ensure continuous improvement throughout and train/motivate the team Skills & Experience required; Proven experience on increasing sales and performance within a company Previous experience within a similar role and environment Excellent communication skills Excellent customer relationship management skills IT literate Attention to detail Problem solving skills If you are interested in this role then please apply with your CV and Jade will be in touch to discuss in further detail.
May 21, 2024
Full time
Absolute Recruitment are currently recruiting for a Customer Service/Sales Manager on behalf of our clients based in Halesowen. The Customer Service/Sales Manager will be responsible for overseeing the small Customer Service/Sales Team and increasing revenue and growth by implementing and developing sales strategies. This role will be working Monday to Friday 8:30am to 5:00pm and the salary will be starting at 27,000pa dependent upon experience with a bonus structure that can be discussed. Duties include but are not limited; Supervising a team of dedicated customer service administrators to ensure they comply with company policies Making improvements to the sales and revenue of the company Monitor and review customer contact including calls, emails etc to ensure quality and communications are correct and accurate Creating a sales strategy and action plan Present reports on enquiries and complaints to summarise monthly Monitor social media and provide relevant feedback Deal with escalated customer matters Engage with customers to obtain customer feedback to ensure satisfaction Update team members on new products, services and policies Ensure continuous improvement throughout and train/motivate the team Skills & Experience required; Proven experience on increasing sales and performance within a company Previous experience within a similar role and environment Excellent communication skills Excellent customer relationship management skills IT literate Attention to detail Problem solving skills If you are interested in this role then please apply with your CV and Jade will be in touch to discuss in further detail.
My client is a professional and established organisation based in Hampton. They are currently seeking an experienced and organised administrator to join their friendly Account Management team. The main purpose of the role is to support the Account Managers by ensuring all administration tasks activities are undertaken in accordance with quality procedures. • To raise quotations and order forms including the appropriate paperwork. • To assist the Account Manager in monitoring and managing client MOT/Service/Insurances. • To arrange vehicle deliveries and relevant documentation. • Prepare and send overseas travel documentation to the relevant customer • To manage client driver fines and update system • To process department post on a daily basis & allocate as appropriate. • To produce client related reports and process invoices • Prepare and send driver packs to the relevant client prior to vehicle delivery. • Assisting in the preparation of contracts reviews The ideal candidate will have some administration experience and the ability to deliver high levels of customer service and client satisfaction whilst managing client expectations. However candidates seeking their first job in an office environment will also be considered. You will also be able to produce accurate work to tight deadlines under pressure and be highly proficient in MS Office. It is also important that you are highly professional with excellent self-presentation standards and strong communication skills. Whilst we would love to be able to respond to every application we receive, it isn t always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
May 21, 2024
Full time
My client is a professional and established organisation based in Hampton. They are currently seeking an experienced and organised administrator to join their friendly Account Management team. The main purpose of the role is to support the Account Managers by ensuring all administration tasks activities are undertaken in accordance with quality procedures. • To raise quotations and order forms including the appropriate paperwork. • To assist the Account Manager in monitoring and managing client MOT/Service/Insurances. • To arrange vehicle deliveries and relevant documentation. • Prepare and send overseas travel documentation to the relevant customer • To manage client driver fines and update system • To process department post on a daily basis & allocate as appropriate. • To produce client related reports and process invoices • Prepare and send driver packs to the relevant client prior to vehicle delivery. • Assisting in the preparation of contracts reviews The ideal candidate will have some administration experience and the ability to deliver high levels of customer service and client satisfaction whilst managing client expectations. However candidates seeking their first job in an office environment will also be considered. You will also be able to produce accurate work to tight deadlines under pressure and be highly proficient in MS Office. It is also important that you are highly professional with excellent self-presentation standards and strong communication skills. Whilst we would love to be able to respond to every application we receive, it isn t always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
SALES ADMINISTRATOR - 25,000 TO £30,000 (DEPENDING ON EXPERIENCE) - PERMANENT - FULL TIME - BASED BURY ST EDMUNDS Our client are manufacturers of electronic, industrial weighing equipment and weighbridges. The company has been supplying customers in the agricultural, logistics, quarrying, recycling and waste industries for more than 40 years. We wish to appoint a Sales Representative to join our team with immediate effect to contribute to the growth of the business. Seeking someone with excellent customer service skills and with a good rapport within one or more of the sectors listed above. Role & Responsibilities The primary responsibility will be: - Office based but possible customer visits and trade shows. - Able to converse with customer management and staff alike, e.g farm owners and farm staff or haulage owners and drivers. - Discuss technical requirements with colleagues in order to correctly inform customers. - Review and keep up to date with customer enquiries - Create customer quotations. Will involve standard pricing and dedicated costings. - Exhibitions - Organise, administrate, set up & attend - Communicate with and organise advertising with trade publications - Liaise and hand over customer order details internally Candidate Requirements - Excellent customer service, able to speak to clients about their requirements, follow up on possible clients, send detailed and correct quotes - Technical understanding is preferred. Products involve mechanical, electronic and software as a complete weighing solution. - Agri background with understanding of UK farming practices is preferred - particularly arable. However other sectors will also be considered from a suitable applicant. - Computer skills for updating details onto the company systems. - Organised, excellent communication skills, and customer focused. - Ability and willingness to work extra hours as and when required - Full UK Driving Licence. Package on Offer - Full product training - Attractive salary dependent on ability and experience. - Rewards of working for a private company where all members of staff are integral to the successful running of the business. If you feel you have the experience, skills and drive for this industry and want to build a future with a clients that will help you grow and develop further then please either call or email Teresa
May 21, 2024
Full time
SALES ADMINISTRATOR - 25,000 TO £30,000 (DEPENDING ON EXPERIENCE) - PERMANENT - FULL TIME - BASED BURY ST EDMUNDS Our client are manufacturers of electronic, industrial weighing equipment and weighbridges. The company has been supplying customers in the agricultural, logistics, quarrying, recycling and waste industries for more than 40 years. We wish to appoint a Sales Representative to join our team with immediate effect to contribute to the growth of the business. Seeking someone with excellent customer service skills and with a good rapport within one or more of the sectors listed above. Role & Responsibilities The primary responsibility will be: - Office based but possible customer visits and trade shows. - Able to converse with customer management and staff alike, e.g farm owners and farm staff or haulage owners and drivers. - Discuss technical requirements with colleagues in order to correctly inform customers. - Review and keep up to date with customer enquiries - Create customer quotations. Will involve standard pricing and dedicated costings. - Exhibitions - Organise, administrate, set up & attend - Communicate with and organise advertising with trade publications - Liaise and hand over customer order details internally Candidate Requirements - Excellent customer service, able to speak to clients about their requirements, follow up on possible clients, send detailed and correct quotes - Technical understanding is preferred. Products involve mechanical, electronic and software as a complete weighing solution. - Agri background with understanding of UK farming practices is preferred - particularly arable. However other sectors will also be considered from a suitable applicant. - Computer skills for updating details onto the company systems. - Organised, excellent communication skills, and customer focused. - Ability and willingness to work extra hours as and when required - Full UK Driving Licence. Package on Offer - Full product training - Attractive salary dependent on ability and experience. - Rewards of working for a private company where all members of staff are integral to the successful running of the business. If you feel you have the experience, skills and drive for this industry and want to build a future with a clients that will help you grow and develop further then please either call or email Teresa
Administrator - Project Support on Multi Utility Connections (Gas, Water, Electric) Are you a driven and motivated administrator looking for your next challenge working for an employer voted as one of the UK's Top Best Big Companies to work for by Best Companies? If so Murphy are keen to hear from you. Due to maternity leave, we are looking to recruit an administrator to support our Multi Utility Projects to be based out of Cannock. What you will be doing Collating induction packs for new clients Request and process MPAN and MPRN reference numbers Uploading data onto the Solarvista systems Chase design approvals with the networks Ensure Easements are in place and approved. Ensure long lead time materials are ordered and on track for delivery on the preferred deliver date. Issue variation letters to the customers. Ensure Asset Values are uploaded into the systems. Request Permits and section 50 licences for the noticing process. Raise notices via the Skewb system. Any additional tasks to support the projects Who we are looking for Friendly with a proactive approach Proficient in the use of Excel (Use of VLOOKUP and similar functions to compare and analyse data in spreadsheets) Any previous of experience in the construction industry would be an advantage A candidate that enjoys providing an excellent customer service About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call Lorna on to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK
May 21, 2024
Contractor
Administrator - Project Support on Multi Utility Connections (Gas, Water, Electric) Are you a driven and motivated administrator looking for your next challenge working for an employer voted as one of the UK's Top Best Big Companies to work for by Best Companies? If so Murphy are keen to hear from you. Due to maternity leave, we are looking to recruit an administrator to support our Multi Utility Projects to be based out of Cannock. What you will be doing Collating induction packs for new clients Request and process MPAN and MPRN reference numbers Uploading data onto the Solarvista systems Chase design approvals with the networks Ensure Easements are in place and approved. Ensure long lead time materials are ordered and on track for delivery on the preferred deliver date. Issue variation letters to the customers. Ensure Asset Values are uploaded into the systems. Request Permits and section 50 licences for the noticing process. Raise notices via the Skewb system. Any additional tasks to support the projects Who we are looking for Friendly with a proactive approach Proficient in the use of Excel (Use of VLOOKUP and similar functions to compare and analyse data in spreadsheets) Any previous of experience in the construction industry would be an advantage A candidate that enjoys providing an excellent customer service About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call Lorna on to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK
This role is an opportunity for a Payroll Administrator to join a leading Not For Profit and Charities sector Pension Provider in the Finance department, based in Leeds. The ideal candidate will possess a keen eye for detail, a solid understanding of payroll processes, and a collaborative team spirit. Client Details This is a well-established company within the Pensions industry. With a headcount of 270 employees, they are renowned for their professional services and high standards. The company is based in Leeds and is looking for a Payroll Administrator to join their Finance department. Description Processing payroll and ensuring accuracy and timeliness. Preparing and maintaining employee records. Resolving payroll discrepancies by collecting and analysing information. Providing payroll information by answering questions and requests. Ensuring compliance with payroll regulations and guidelines. Collaborating with the accounting team to ensure accurate financial reporting. Assisting in audits related to payroll and employee data. Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications. Profile A successful Payroll Admin should have: A solid understanding of payroll processes and regulations. Strong numerical skills and attention to detail. Excellent communication and interpersonal skills. Proficiency in using payroll software. A team-focused mindset, with an ability to work independently when required. CIPP qualification would be advantageous but not essential Job Offer An approximate salary range of 27,000 - 30,000 per year, depending on experience and skills. A supportive and professional work environment within the insurance industry. An opportunity to develop your career in Payroll, in Leeds. Generous holiday leave and an attractive benefits package with an amazing pension! If you are a dedicated and ambitious Payroll Administrator looking for a fulfilling role within the Pensions industry, don't hesitate to apply.
May 21, 2024
Full time
This role is an opportunity for a Payroll Administrator to join a leading Not For Profit and Charities sector Pension Provider in the Finance department, based in Leeds. The ideal candidate will possess a keen eye for detail, a solid understanding of payroll processes, and a collaborative team spirit. Client Details This is a well-established company within the Pensions industry. With a headcount of 270 employees, they are renowned for their professional services and high standards. The company is based in Leeds and is looking for a Payroll Administrator to join their Finance department. Description Processing payroll and ensuring accuracy and timeliness. Preparing and maintaining employee records. Resolving payroll discrepancies by collecting and analysing information. Providing payroll information by answering questions and requests. Ensuring compliance with payroll regulations and guidelines. Collaborating with the accounting team to ensure accurate financial reporting. Assisting in audits related to payroll and employee data. Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications. Profile A successful Payroll Admin should have: A solid understanding of payroll processes and regulations. Strong numerical skills and attention to detail. Excellent communication and interpersonal skills. Proficiency in using payroll software. A team-focused mindset, with an ability to work independently when required. CIPP qualification would be advantageous but not essential Job Offer An approximate salary range of 27,000 - 30,000 per year, depending on experience and skills. A supportive and professional work environment within the insurance industry. An opportunity to develop your career in Payroll, in Leeds. Generous holiday leave and an attractive benefits package with an amazing pension! If you are a dedicated and ambitious Payroll Administrator looking for a fulfilling role within the Pensions industry, don't hesitate to apply.
DNA Recruitment Solutions Limited is looking for a Claims Administrator to join our clients' team based in Stockton on Tees . This position is responsible for providing Admin support for the groups' liability claims. Working Monday to Friday 08:00 to 16:30 or 09:00 to 17:30 As a Claims Administrator you will be responsible for maintaining accurae records, compliance, billing and adhering to internal procedures. Our client is happy to train the right candidate and put you through the relevant qualifications. You will need to have good Admin skills across all Microsoft applications, great attention to detail and the desire to learn new skills. Once trained your responsibilities include: Checking, evaluating and processing claims from 3rd parties Dealing with any claims issues in relation to existing accounts Assess claims and gather supporting information Review POs and damage reporting Create invoices and estimates Keep all claims up to date Meet all billing requirements Liaise with insurers Skills/Qualifications: The successful candidate will need to IT literate and comfortable with a variety of software packages Root cause analysis Problem solving Analytical Knowledge of the freight industry Great team player who works collaboratively with a variety of stakeholders and enjoys working within a team Good written, verbal communication and administrative skills
May 21, 2024
Full time
DNA Recruitment Solutions Limited is looking for a Claims Administrator to join our clients' team based in Stockton on Tees . This position is responsible for providing Admin support for the groups' liability claims. Working Monday to Friday 08:00 to 16:30 or 09:00 to 17:30 As a Claims Administrator you will be responsible for maintaining accurae records, compliance, billing and adhering to internal procedures. Our client is happy to train the right candidate and put you through the relevant qualifications. You will need to have good Admin skills across all Microsoft applications, great attention to detail and the desire to learn new skills. Once trained your responsibilities include: Checking, evaluating and processing claims from 3rd parties Dealing with any claims issues in relation to existing accounts Assess claims and gather supporting information Review POs and damage reporting Create invoices and estimates Keep all claims up to date Meet all billing requirements Liaise with insurers Skills/Qualifications: The successful candidate will need to IT literate and comfortable with a variety of software packages Root cause analysis Problem solving Analytical Knowledge of the freight industry Great team player who works collaboratively with a variety of stakeholders and enjoys working within a team Good written, verbal communication and administrative skills
HDI Global Specialty SE is a specialty lines insurer. It is owned by HDI Global SE, part of the Talanx Group. HDI Global Specialty's focus is on writing agency and specialty insurance business with operations in 9 locations and access to a global network of more than 175 countries through the HDI Global SE network. HDI Global Specialty also enjoys the same financial strength as HDI Global SE. The role Support the delivery of the functional strategic plans by being responsible for certain legal activities, which includes planning and organising own workload/resources to ensure responsibilities and commitments are performed to the required standards, timescales and targets. Responsible for ensuring that all activities performed by HDI Specialty UK Branch or those which are co-sourced are conducted in accordance with relevant regulations and to ensure maintenance of required standards of legal compliance. Key accountabilities Provision of legal and regulatory advice to HDI Specialty UK Branch Provide legal experience and expertise, including drafting, negotiation and review of all relevant commercial agreements in accordance with regulatory requirements and internal controls (for example: agency agreements, binding authority agreements, third party administrator agreements, agreements for services, SLAs, non-standard TOBAs, run-off agreements, co-insurance agreements, re-insurance agreements, share purchase agreements, software & licence agreements and confidentiality agreements) To maintain knowledge and work with the rest of the legal team on local data protection and privacy law Work in a cross-border team to resolve legal issues Horizon scanning and monitoring all relevant legal developments for circulation to the department, business, and in order to strategically advise senior management and Home Office (where applicable) Provide assistance with maintaining the UK legal precedent bank When required, review and adapt UK policies for local laws and regulations To provide assistance on non-Claims department disputes and settlement discussions and, where necessary, oversee instructions of external legal counsel Assist with and where necessary advise the business on HSUB-related corporate legal matters, including Part VII/portfolio transfers and M&A activities Develop client relationships in conjunction with underwriting functions, including participating in Principal's Meetings where necessary Escalate any issues and inefficiencies identified within the department and assist with revising working methods/processes to enhance effectiveness, quality and processes for the department, including identifying appropriate legal technology Provide training to the business on new and ongoing legal issues Identify courses and seminars relevant to the legal team and make recommendations for their attendance to ensure CPD maintenance Skills & experience Law degree (or equivalent) and admission to practice in a Commonwealth Jurisdiction with at least NQ to 4 years' post qualification experience (obtained either in private practice or in-house) Experience within general insurance, preferably non-life Proactive and highly motivated Other If you require support with your application, please contact
May 21, 2024
Full time
HDI Global Specialty SE is a specialty lines insurer. It is owned by HDI Global SE, part of the Talanx Group. HDI Global Specialty's focus is on writing agency and specialty insurance business with operations in 9 locations and access to a global network of more than 175 countries through the HDI Global SE network. HDI Global Specialty also enjoys the same financial strength as HDI Global SE. The role Support the delivery of the functional strategic plans by being responsible for certain legal activities, which includes planning and organising own workload/resources to ensure responsibilities and commitments are performed to the required standards, timescales and targets. Responsible for ensuring that all activities performed by HDI Specialty UK Branch or those which are co-sourced are conducted in accordance with relevant regulations and to ensure maintenance of required standards of legal compliance. Key accountabilities Provision of legal and regulatory advice to HDI Specialty UK Branch Provide legal experience and expertise, including drafting, negotiation and review of all relevant commercial agreements in accordance with regulatory requirements and internal controls (for example: agency agreements, binding authority agreements, third party administrator agreements, agreements for services, SLAs, non-standard TOBAs, run-off agreements, co-insurance agreements, re-insurance agreements, share purchase agreements, software & licence agreements and confidentiality agreements) To maintain knowledge and work with the rest of the legal team on local data protection and privacy law Work in a cross-border team to resolve legal issues Horizon scanning and monitoring all relevant legal developments for circulation to the department, business, and in order to strategically advise senior management and Home Office (where applicable) Provide assistance with maintaining the UK legal precedent bank When required, review and adapt UK policies for local laws and regulations To provide assistance on non-Claims department disputes and settlement discussions and, where necessary, oversee instructions of external legal counsel Assist with and where necessary advise the business on HSUB-related corporate legal matters, including Part VII/portfolio transfers and M&A activities Develop client relationships in conjunction with underwriting functions, including participating in Principal's Meetings where necessary Escalate any issues and inefficiencies identified within the department and assist with revising working methods/processes to enhance effectiveness, quality and processes for the department, including identifying appropriate legal technology Provide training to the business on new and ongoing legal issues Identify courses and seminars relevant to the legal team and make recommendations for their attendance to ensure CPD maintenance Skills & experience Law degree (or equivalent) and admission to practice in a Commonwealth Jurisdiction with at least NQ to 4 years' post qualification experience (obtained either in private practice or in-house) Experience within general insurance, preferably non-life Proactive and highly motivated Other If you require support with your application, please contact
Ashley Kate are delighted to be supporting a well-established insurance company, based in London as they look to recruit for a full - time, permanent HR Assistant. The salary for this role is between 25k and 32k (depending on experience). The role does come with opportunities to work from home 2 days per week. This role is ideal for a solid HR Assistant or Administrator with experience in a busy professional services environment who is interested in progressing their career within HR. HR Assistant You will assist in providing a comprehensive, professional service to managers and employees across the business and provide full administrative support to the HR team. As HR Assistant, you will provide day to day general HR support on a range of key HR activities including, but not limited to, recruitment, preparing job descriptions and adverts, liaising with recruitment agencies and preparing offer paperwork; managing the on-boarding process for new starters including conducting Company inductions, family friendly processes and leaver process including conducting exit interviews. You will provide support as necessary on employee relation matters including investigations, disciplinary and grievance hearings. You will be responsible for the HR system (currently Cascade) amending and updating records, approving requests, running queries and monitoring the Cascade task list. You will prepare monthly management reports as well as ad hoc reports and conduct relevant analysis as required. You will own/and or support with HR projects including the performance, salary and PRP review processes, CPD, SM&CR process and benefit renewals ensuring they run smoothly and are completed within designated timescales. In addition, you will be involved in facilities for our offices, including health and safety, ensuring statutory audits are conducted in accordance with regulatory requirements and conducting employee workplace assessments as required. HR Assistant - About you HR administration experience within a similar fast paced, office environment where you will have successfully managed a varied workload. Professional services or commercial sector experience, essential Comfortable being the first point of contact for straightforward HR enquiries. Be confident communicating with people at all levels across the organisation and be committed to achieving results of a high quality. Demonstrate excellent organisational skills and a high level of attention to detail, you should be able to work calmly under pressure and be able to demonstrate flexibility, initiative and a proactive approach. You will be proficient in MS Office and have experience of using an HR system including the ability to produce reports. Possess the ability to handle confidential data in a professional manner is paramount. Degree educated, ideally HR related/proven administrative experience in a similar fast paced, professional environment. You will ideally be CIPD Level 3 qualified/or equivalent or be studying towards your CIPD. Possess a positive can-do attitude with the ability to provide excellent customer service This is a brilliant opportunity for a HR professional who is looking for the next step in their career. Please get in touch with Darren Keeling on (phone number removed) or email for more information.
May 21, 2024
Full time
Ashley Kate are delighted to be supporting a well-established insurance company, based in London as they look to recruit for a full - time, permanent HR Assistant. The salary for this role is between 25k and 32k (depending on experience). The role does come with opportunities to work from home 2 days per week. This role is ideal for a solid HR Assistant or Administrator with experience in a busy professional services environment who is interested in progressing their career within HR. HR Assistant You will assist in providing a comprehensive, professional service to managers and employees across the business and provide full administrative support to the HR team. As HR Assistant, you will provide day to day general HR support on a range of key HR activities including, but not limited to, recruitment, preparing job descriptions and adverts, liaising with recruitment agencies and preparing offer paperwork; managing the on-boarding process for new starters including conducting Company inductions, family friendly processes and leaver process including conducting exit interviews. You will provide support as necessary on employee relation matters including investigations, disciplinary and grievance hearings. You will be responsible for the HR system (currently Cascade) amending and updating records, approving requests, running queries and monitoring the Cascade task list. You will prepare monthly management reports as well as ad hoc reports and conduct relevant analysis as required. You will own/and or support with HR projects including the performance, salary and PRP review processes, CPD, SM&CR process and benefit renewals ensuring they run smoothly and are completed within designated timescales. In addition, you will be involved in facilities for our offices, including health and safety, ensuring statutory audits are conducted in accordance with regulatory requirements and conducting employee workplace assessments as required. HR Assistant - About you HR administration experience within a similar fast paced, office environment where you will have successfully managed a varied workload. Professional services or commercial sector experience, essential Comfortable being the first point of contact for straightforward HR enquiries. Be confident communicating with people at all levels across the organisation and be committed to achieving results of a high quality. Demonstrate excellent organisational skills and a high level of attention to detail, you should be able to work calmly under pressure and be able to demonstrate flexibility, initiative and a proactive approach. You will be proficient in MS Office and have experience of using an HR system including the ability to produce reports. Possess the ability to handle confidential data in a professional manner is paramount. Degree educated, ideally HR related/proven administrative experience in a similar fast paced, professional environment. You will ideally be CIPD Level 3 qualified/or equivalent or be studying towards your CIPD. Possess a positive can-do attitude with the ability to provide excellent customer service This is a brilliant opportunity for a HR professional who is looking for the next step in their career. Please get in touch with Darren Keeling on (phone number removed) or email for more information.
Job Title: Customer Service Administrator Location: Glasgow, G2 6TS Salary: 22,010.56 Contract Type: Permanent Hours: Full time 37 hours, Monday to Friday Role Summary You'll be working within our Occupational Health administration team, providing systems and other support services, helping us deliver and maintain the highest standards of administration and customer service to our clients. Main Duties and Responsibilities Dealing with inbound and outbound calls Processing client inbox & queries Reviewing complex clinical diaries to book clinical appointments in accordance with contract KPI's Prepare & send reports following GDPR guidelines. Reviewing and updating internal Cohort management system Processing incoming mail and updating the systems accurately Scanning, filing and photocopying Processing invoices Working closely with clinical and administrative colleagues Ad hoc duties as required Experience, skills and knowledge required for the role Previous Administration experience Able to take the initiative and prioritise workload Excellent communication and problem-solving skills Attention to detail IT literacy: Able to confidently use MS Word, Excel and Outlook What Can We Offer You? Competitive salary 25 days annual leave, plus bank holidays Buy and sell holiday scheme Pension scheme Health Cash Plan Career progression opportunities Employee Assistance Programme Cycle to work scheme Eye care test vouchers Flu vaccination scheme Employee discount scheme Life assurance Annual Share Save Scheme Professional registrations fees paid Clinical Training Academy About Us The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people. Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
May 21, 2024
Full time
Job Title: Customer Service Administrator Location: Glasgow, G2 6TS Salary: 22,010.56 Contract Type: Permanent Hours: Full time 37 hours, Monday to Friday Role Summary You'll be working within our Occupational Health administration team, providing systems and other support services, helping us deliver and maintain the highest standards of administration and customer service to our clients. Main Duties and Responsibilities Dealing with inbound and outbound calls Processing client inbox & queries Reviewing complex clinical diaries to book clinical appointments in accordance with contract KPI's Prepare & send reports following GDPR guidelines. Reviewing and updating internal Cohort management system Processing incoming mail and updating the systems accurately Scanning, filing and photocopying Processing invoices Working closely with clinical and administrative colleagues Ad hoc duties as required Experience, skills and knowledge required for the role Previous Administration experience Able to take the initiative and prioritise workload Excellent communication and problem-solving skills Attention to detail IT literacy: Able to confidently use MS Word, Excel and Outlook What Can We Offer You? Competitive salary 25 days annual leave, plus bank holidays Buy and sell holiday scheme Pension scheme Health Cash Plan Career progression opportunities Employee Assistance Programme Cycle to work scheme Eye care test vouchers Flu vaccination scheme Employee discount scheme Life assurance Annual Share Save Scheme Professional registrations fees paid Clinical Training Academy About Us The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services. Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people. Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager. One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
SF are seeking a reliable and organised Temporary Administrator to join their team local to Belper. This is a temporary to permanent opportunity so must be immediately available. Key duties include creating and managing folders, supporting filing tasks, raising invoices and purchase orders, answering the phone, and inputting delivery notes. An understanding of buying from wholesalers and handling these transactions is essential. Key Duties Create new jobs in their systems. Set up job folders in Word, using a standard format for all files and keep archives updated regularly. Send out job tick lists for new enquiries or guide them to the online portal. Assist with general filing, including staff attendance records. Update spreadsheets weekly with engineers' job assignments. Understand and handle buying from wholesalers. Raise POs for transport and fill in cover sheets, placing them in the job folder. Order materials and skips for the yard, manage waste tank empties, and water refills. Answer phones, pass on messages, file documents, input delivery notes, and other related tasks. Requirements High school diploma or equivalent required; further education in Business Administration or a related field is a plus. Previous experience in administration. Experience with raising invoices and purchase orders. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Strong organisational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask and manage time effectively. Basic understanding of procurement processes and wholesaler transactions. Working Hours - 8:30am - 5pm Monday - Friday £11.44ph hourly rate. Please apply with your CV and we will review your application and be in touch if you are suitable for the role.
May 21, 2024
Seasonal
SF are seeking a reliable and organised Temporary Administrator to join their team local to Belper. This is a temporary to permanent opportunity so must be immediately available. Key duties include creating and managing folders, supporting filing tasks, raising invoices and purchase orders, answering the phone, and inputting delivery notes. An understanding of buying from wholesalers and handling these transactions is essential. Key Duties Create new jobs in their systems. Set up job folders in Word, using a standard format for all files and keep archives updated regularly. Send out job tick lists for new enquiries or guide them to the online portal. Assist with general filing, including staff attendance records. Update spreadsheets weekly with engineers' job assignments. Understand and handle buying from wholesalers. Raise POs for transport and fill in cover sheets, placing them in the job folder. Order materials and skips for the yard, manage waste tank empties, and water refills. Answer phones, pass on messages, file documents, input delivery notes, and other related tasks. Requirements High school diploma or equivalent required; further education in Business Administration or a related field is a plus. Previous experience in administration. Experience with raising invoices and purchase orders. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Strong organisational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask and manage time effectively. Basic understanding of procurement processes and wholesaler transactions. Working Hours - 8:30am - 5pm Monday - Friday £11.44ph hourly rate. Please apply with your CV and we will review your application and be in touch if you are suitable for the role.
Morgan Jones Recruitment Consultants
Margate, Kent
Sales Administrator Location Margate, Kent Salary £11.44 per hour, reviewed after 12 weeks Hours: 8.30 am 5 pm Monday to Friday with a 30-minute break URGENT ROLE - IMMEDIATE START REQUIRED - Temporary to Permanent Are you available to start immediately? Are you an Administrator looking to work for a rapidly expanding business? Are you looking to work for a business that offers progression? Our client is a prominent local supplier and manufacturer who are a market leader in their field. The ideal candidate must be available to start immediately and have experience in administration or working within the customer service industry. You need to be keen to work in a busy office environment and comfortable working to a high-quality level, as well as speaking to new people daily. The salary will be reviewed based on performance upon decision if the role will be made permanent. Responsibilities: Working closely with the sales team, providing sales and after-sales admin support Helping customers with enquiries via email and telephone Providing customers with quotes when required Liaising with other departments to update and obtain missing information relating to orders Checking data accuracy on orders Represent an understanding of the stock purchasing process Skills and Experience: IT literate with good level typing skills Time management skills Communication skills both verbal and written Must possess organisational skills Good attention to detail is imperative for this role In-depth knowledge of sales structure within the company Able to learn and adapt to bespoke software and IT system To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions and the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
May 21, 2024
Seasonal
Sales Administrator Location Margate, Kent Salary £11.44 per hour, reviewed after 12 weeks Hours: 8.30 am 5 pm Monday to Friday with a 30-minute break URGENT ROLE - IMMEDIATE START REQUIRED - Temporary to Permanent Are you available to start immediately? Are you an Administrator looking to work for a rapidly expanding business? Are you looking to work for a business that offers progression? Our client is a prominent local supplier and manufacturer who are a market leader in their field. The ideal candidate must be available to start immediately and have experience in administration or working within the customer service industry. You need to be keen to work in a busy office environment and comfortable working to a high-quality level, as well as speaking to new people daily. The salary will be reviewed based on performance upon decision if the role will be made permanent. Responsibilities: Working closely with the sales team, providing sales and after-sales admin support Helping customers with enquiries via email and telephone Providing customers with quotes when required Liaising with other departments to update and obtain missing information relating to orders Checking data accuracy on orders Represent an understanding of the stock purchasing process Skills and Experience: IT literate with good level typing skills Time management skills Communication skills both verbal and written Must possess organisational skills Good attention to detail is imperative for this role In-depth knowledge of sales structure within the company Able to learn and adapt to bespoke software and IT system To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions and the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks Facebook, Instagram, Twitter, or LinkedIn.
Step into a pivotal role as a Lead Occupational Health Administrator! My client is seeking a skilled professional to lead their administrative team in managing all aspects of occupational health. The oppurtunity This is a once in a career opportunity for an exceptional occupational health professional to join a truly Clinically Led business, the industry leading EAP (Employee Assistance Programme) and OH (Occupational Health) provider. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care The Role Your main function will be to support the Occupational Health manager within the department in achieving your objectives of ensuring all clients are responded to within the required service level agreement (SLA). Reporting to the Occupational Health Manager, the role is best suited to someone with administrative experience. You will be required to monitor and manage key performance indicators (KPI's), including completing regular quality assessment to ensure the team are working consistently and in line with the clinical governance. Day to Day Responsibilities Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis. To conduct catch ups with team members on a regular basis, taking part in monthly meetings, reviews and 1-1s. To liaise with occupational health manager regularly with feedback and suggestions for improvement. To perform quality assessments using the quality scoring matrix and providing feedback to occupational health administrators. To assist in the investigation of complaints and liaise with clients and service managers regarding service issues. Effectively manage all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. To complete accurate, daily clinical data entry onto a secured CRM System. To case manage all ongoing Occupational Health referrals with the objective of ensuring that all SLAs are achieved. To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries. Must be able to work with other departments to assist in the growth of the business. Adhere to ISO and SQOHS approved policies and procedures to ensure that quality and compliance is always maintained. To carry out any other tasks deemed necessary by the Management Team. What you bring to the team Excellent organisational skills and ability to prioritise workload and meet deadlines. Track record of meeting and exceeding KPIs and targets and a desire to instil the same behaviours into the team. Excellent written and communication skills High level of computer literacy (Word, Excel) Experience in effective communication with management/senior management. To be able to work on your own initiative. To maintain confidentiality and discretion when dealing with any all enquiries, or sensitive information obtained as part of the role. Experience in data entry, scheduling and diary management. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service. Holiday season bonus after 3 years' service Profit share scheme. Season ticket loan scheme. Cycle to work scheme. Access to Employee Assistance Programme. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes. Why Join our Team? This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The office is fast-paced and busy so they look for colleagues who have a positive and focused attitude. Through training and DEVELOPMENT, they make sure that everyone who works there have the resources they need to build their careers. SO, if you are ambitious, focused and a confident communicator you'll soon discover that there are unlimited opportunities for you within the business. 45772FA INDMANJ
May 21, 2024
Full time
Step into a pivotal role as a Lead Occupational Health Administrator! My client is seeking a skilled professional to lead their administrative team in managing all aspects of occupational health. The oppurtunity This is a once in a career opportunity for an exceptional occupational health professional to join a truly Clinically Led business, the industry leading EAP (Employee Assistance Programme) and OH (Occupational Health) provider. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care The Role Your main function will be to support the Occupational Health manager within the department in achieving your objectives of ensuring all clients are responded to within the required service level agreement (SLA). Reporting to the Occupational Health Manager, the role is best suited to someone with administrative experience. You will be required to monitor and manage key performance indicators (KPI's), including completing regular quality assessment to ensure the team are working consistently and in line with the clinical governance. Day to Day Responsibilities Ensure all individual and team KPIs are adhered to on a daily, weekly, and monthly basis. To conduct catch ups with team members on a regular basis, taking part in monthly meetings, reviews and 1-1s. To liaise with occupational health manager regularly with feedback and suggestions for improvement. To perform quality assessments using the quality scoring matrix and providing feedback to occupational health administrators. To assist in the investigation of complaints and liaise with clients and service managers regarding service issues. Effectively manage all team absence, sickness and lateness in line with company procedure, ensuring that relevant paperwork is completed and saved to personnel files. To complete accurate, daily clinical data entry onto a secured CRM System. To case manage all ongoing Occupational Health referrals with the objective of ensuring that all SLAs are achieved. To liaise with employers, employees and Occupational Health practitioners and assist with their administrative queries. Must be able to work with other departments to assist in the growth of the business. Adhere to ISO and SQOHS approved policies and procedures to ensure that quality and compliance is always maintained. To carry out any other tasks deemed necessary by the Management Team. What you bring to the team Excellent organisational skills and ability to prioritise workload and meet deadlines. Track record of meeting and exceeding KPIs and targets and a desire to instil the same behaviours into the team. Excellent written and communication skills High level of computer literacy (Word, Excel) Experience in effective communication with management/senior management. To be able to work on your own initiative. To maintain confidentiality and discretion when dealing with any all enquiries, or sensitive information obtained as part of the role. Experience in data entry, scheduling and diary management. Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service. Holiday season bonus after 3 years' service Profit share scheme. Season ticket loan scheme. Cycle to work scheme. Access to Employee Assistance Programme. Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes. Why Join our Team? This is a fantastic place to work if you enjoy a challenge and have genuine enthusiasm for overcoming obstacles and learning. The office is fast-paced and busy so they look for colleagues who have a positive and focused attitude. Through training and DEVELOPMENT, they make sure that everyone who works there have the resources they need to build their careers. SO, if you are ambitious, focused and a confident communicator you'll soon discover that there are unlimited opportunities for you within the business. 45772FA INDMANJ
IFA Administrator £25,000-£29,000 plus benefits We are delighted to supported this excellent directly authorised Financial Planning company. Experts in the deliverance of first-class advice across all aspects of Financial Planning. This includes investments, pension planning and IHT planning. Established for nearly 20 years, the company is now looking for an employed Financial Adviser to join the team, to continue developing on their solid foundations and excellent reputation. Client work: Deal effectively with queries from clients and other parties through effective communication. Recording client or third-party communications. Liaise with Product providers and other third parties to acquire required client information that may be required, including retrieving new and historic information about individual clients. Assist the Paraplanner and Adviser in preparing the client file and relevant paperwork prior to client meetings. Issue letters of authority efficiently ensuring information checklist is completed accurately before being passed to paraplanner to review. Process new business applications and ensure follow up with provider, updating notes on client file. Ensure electronic client files are up-to-date and compliant. Assist Paraplanner and Adviser in maintaining a high standard of file maintenance and administration of new business to meet exacting Compliance regulations Office duties: First point of contact for incoming calls Open and distribute mail in line with company process. Ensure incoming and outgoing mail is dealt with in line with the company process. Photocopies and scans appropriate documents accurately into electronic client files in line with company process. Responsible for ensuring meeting rooms are prepped prior to meetings IFA Administrator Key skills and Experience: At least 2 years experience in a IFA Administrative role Experience and knowledge in all aspects of financial services administration Ability to proactively work as part of a team Hard-working and enthusiastic about working within financial services A keen eye for detail Strong time management and prioritisation skills Excellent organisational skills with the ability to multitask and manage workloads Excellent IT skills and familiarisation with Microsoft Office Excellent communication skills and a professional telephone manner Relevant financial services qualifications would be preferred, or a willingness to take relevant exams Benefits: A competitive salary based on experience and qualifications. Support with additional Professional Qualifications 20 days holiday plus bank holiday. Pension via Auto-enrolment for the 1st year. Enrolment into the firms full Pension scheme thereafter Optional Private Healthcare scheme after 2 years' service Car parking
May 21, 2024
Full time
IFA Administrator £25,000-£29,000 plus benefits We are delighted to supported this excellent directly authorised Financial Planning company. Experts in the deliverance of first-class advice across all aspects of Financial Planning. This includes investments, pension planning and IHT planning. Established for nearly 20 years, the company is now looking for an employed Financial Adviser to join the team, to continue developing on their solid foundations and excellent reputation. Client work: Deal effectively with queries from clients and other parties through effective communication. Recording client or third-party communications. Liaise with Product providers and other third parties to acquire required client information that may be required, including retrieving new and historic information about individual clients. Assist the Paraplanner and Adviser in preparing the client file and relevant paperwork prior to client meetings. Issue letters of authority efficiently ensuring information checklist is completed accurately before being passed to paraplanner to review. Process new business applications and ensure follow up with provider, updating notes on client file. Ensure electronic client files are up-to-date and compliant. Assist Paraplanner and Adviser in maintaining a high standard of file maintenance and administration of new business to meet exacting Compliance regulations Office duties: First point of contact for incoming calls Open and distribute mail in line with company process. Ensure incoming and outgoing mail is dealt with in line with the company process. Photocopies and scans appropriate documents accurately into electronic client files in line with company process. Responsible for ensuring meeting rooms are prepped prior to meetings IFA Administrator Key skills and Experience: At least 2 years experience in a IFA Administrative role Experience and knowledge in all aspects of financial services administration Ability to proactively work as part of a team Hard-working and enthusiastic about working within financial services A keen eye for detail Strong time management and prioritisation skills Excellent organisational skills with the ability to multitask and manage workloads Excellent IT skills and familiarisation with Microsoft Office Excellent communication skills and a professional telephone manner Relevant financial services qualifications would be preferred, or a willingness to take relevant exams Benefits: A competitive salary based on experience and qualifications. Support with additional Professional Qualifications 20 days holiday plus bank holiday. Pension via Auto-enrolment for the 1st year. Enrolment into the firms full Pension scheme thereafter Optional Private Healthcare scheme after 2 years' service Car parking
HR Administrator - Leeds ( 5 months fixed term to cover matrnity leave, with the possibility for extension) Would you like to join one of the UK's Best Big Companies as awarded by Best Companies? Take a look at the role outlined and if you think you fit the bill, and want to work within a team that rewards performance ,drives personal development and offers a great working environment, we want to hear from you! The main purpose of this role is to support the People Function with the effective administration of all employee lifecycle administration requirements. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times. What you will be doing Act as a first point of contact for all employee's, taking ownership of HR policy & process questions, referring to the Shared Service Centre Team Leader where more assistance is required Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements Ensure accurate and timely data entry into HR systems (Success Factors) including; inputting new starter information, manage employee data and pay changes and maintaining leaver records to enable accurate record keeping and payroll processing Production of HR related communications such as employment contracts, references, probation & leavers letters Contribute to the administration of our employee benefits, liaising with providers and key contacts to maintain accurate membership data Build and maintain cross functional working relationships with the wider People Team, including Recruitment, Reward, Learning & Development and HRBPS, to ensure relevant and effective assistance is provided Assist with collation of management reporting information and statistical information for reports as required. Assist the continual improvement of people team processes and provide suggestions for process development and system enhancements to improve the customer experience Assist the wider People Shared Service Team, when required, with general HR processes Who we are looking for Experienced track record of providing administrative support to a large, multi-site, multi-disciplined business Ideally experience within the construction/civil-engineering sector Experience of working in or with a HR or Shared Service environment or a desire for a career in a HR Shared Service environment Part qualified/or any relevant qualification required for the role About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call Lorna on to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK.
May 21, 2024
Contractor
HR Administrator - Leeds ( 5 months fixed term to cover matrnity leave, with the possibility for extension) Would you like to join one of the UK's Best Big Companies as awarded by Best Companies? Take a look at the role outlined and if you think you fit the bill, and want to work within a team that rewards performance ,drives personal development and offers a great working environment, we want to hear from you! The main purpose of this role is to support the People Function with the effective administration of all employee lifecycle administration requirements. Processing requests and answering queries in an accurate and timely manner. Maintain high levels of confidentiality and adherence to data protection regulations at all times. What you will be doing Act as a first point of contact for all employee's, taking ownership of HR policy & process questions, referring to the Shared Service Centre Team Leader where more assistance is required Manage a volume of queries via the case management system through varying contact methods such as telephone, in person & email within agreed Service Level Agreements Ensure accurate and timely data entry into HR systems (Success Factors) including; inputting new starter information, manage employee data and pay changes and maintaining leaver records to enable accurate record keeping and payroll processing Production of HR related communications such as employment contracts, references, probation & leavers letters Contribute to the administration of our employee benefits, liaising with providers and key contacts to maintain accurate membership data Build and maintain cross functional working relationships with the wider People Team, including Recruitment, Reward, Learning & Development and HRBPS, to ensure relevant and effective assistance is provided Assist with collation of management reporting information and statistical information for reports as required. Assist the continual improvement of people team processes and provide suggestions for process development and system enhancements to improve the customer experience Assist the wider People Shared Service Team, when required, with general HR processes Who we are looking for Experienced track record of providing administrative support to a large, multi-site, multi-disciplined business Ideally experience within the construction/civil-engineering sector Experience of working in or with a HR or Shared Service environment or a desire for a career in a HR Shared Service environment Part qualified/or any relevant qualification required for the role About Murphy Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities. Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support. Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy's inclusive culture. What you'll get in return Dedicated and continued investment in your professional development. 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity returners bonus Extra weeks holiday for all employees getting married and a wedding bonus Subsidised canteen facilities in core locations Other Murphy benefits include retail discounts and cashback, cycle to work scheme etc As part of our commitment to being an inclusive employer we are proud to have signed up to and reduce barriers to employment for people with criminal records. If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, apply today. If you are unable to apply via the usual process, please call Lorna on to discuss in more detail. J Murphy & Sons Limited is unable to employ anyone who does not have the legal right to live and work in the UK.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities Management Support Assistant Job Responsibilities Day to day support to the Soft Services Manager Support to maintain an effective Soft FM delivery program considering client needs and contract deliverables. Day to day support of Soft FM contract deliverables Administrative support for Soft FM compliance with client business and financial controls requirements Handle FM communications directly with stakeholders seeking Client Approval Assist in data gathering exercises, market research and benchmarking costs and services and feasibility studies. Actively engage in a positive safety culture Coordinating preparation for client related VIP visits and events Ensure statutory compliance is maintained. Support continuous improvement initiatives. Develop and grow client and customer relationships. Support a framework of Team behaviour where integrity drives an open and honest working environment. Deliver reports and proposals as scheduled or required. Uphold and embrace CBRE and ExxonMobil Health and Safety requirements. Uphold and actively support the client on safety requirements. Champion the client LPS Loss Management System Person Skills Excellent IT skills, Microsoft Office and formatting Qualifications to include core high level GCSE English and Maths Familiarity with client CMMS operation Experience of working in a highly regulated environment Experienced administrator Full driving licence Demonstrates integrity and respect for others while in a variety of different working environments. Courteous and polite manner Ability to work in a team. Take responsibility and be accountable for own work. Good interpersonal attributes RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 21, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Facilities Management Support Assistant Job Responsibilities Day to day support to the Soft Services Manager Support to maintain an effective Soft FM delivery program considering client needs and contract deliverables. Day to day support of Soft FM contract deliverables Administrative support for Soft FM compliance with client business and financial controls requirements Handle FM communications directly with stakeholders seeking Client Approval Assist in data gathering exercises, market research and benchmarking costs and services and feasibility studies. Actively engage in a positive safety culture Coordinating preparation for client related VIP visits and events Ensure statutory compliance is maintained. Support continuous improvement initiatives. Develop and grow client and customer relationships. Support a framework of Team behaviour where integrity drives an open and honest working environment. Deliver reports and proposals as scheduled or required. Uphold and embrace CBRE and ExxonMobil Health and Safety requirements. Uphold and actively support the client on safety requirements. Champion the client LPS Loss Management System Person Skills Excellent IT skills, Microsoft Office and formatting Qualifications to include core high level GCSE English and Maths Familiarity with client CMMS operation Experience of working in a highly regulated environment Experienced administrator Full driving licence Demonstrates integrity and respect for others while in a variety of different working environments. Courteous and polite manner Ability to work in a team. Take responsibility and be accountable for own work. Good interpersonal attributes RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.