Lyst is a global Fashion Tech company and premium shopping app, founded in London in 2010 and catering to over 200M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion items & products in one place, via an assortment of 8.5M+ items from over 17,000 of the world's leading brands. We are a scale-up business with a current team size of c.150 people in London, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper. Lyst has raised over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH. We're looking for a strategic and talented Director of Retail Operations with a passion for delivering exceptional customer experiences. If you thrive in a fast-paced environment, have excellent communication and leadership skills, and a proven track record of elevating customer satisfaction, we want to hear from you! As the Director of Retail Operations you'll play a key role in executing our Retail Operations strategy, ensuring a top-tier experience across our Customer Care and Product Moderation functions. Leading our Retail Operations squad, you'll serve as a pivotal point of escalation and support, addressing all Customer Care and Product Moderator-related issues. Your focus will be on achieving best-in-class service and optimal outcomes for both customers and the business, aligning their interests. Our team is known for its high energy, collaboration efforts and thriving in an ever-changing business environment. From managing customer queries and sharing customer insights to help inform our product teams roadmaps, we take pride in contributing to Lyst's journey and actively shaping its success. Success in this role will require in-depth knowledge on Customer Care systems such as Zendesk, a proactive mindset, a commitment to execution, and a supportive approach towards team members will be key. The Role: On a day to day basis, you will be responsible for: Directing Retail Operations team, which includes the Customer Care and Product Moderation functions; responsibilities include setting and monitoring KPIs, overseeing regular customer insight reporting, as well as managing the budget and our vendor and agency relationships Ensuring customer needs and expectations are represented in the Lyst brand identity by partnering with relevant teams (e.g. Brand, Customer Experience, CRM) on campaigns, initiatives, new product features, and services Developing our post-purchase experience strategy for driving repeat business by leveraging industry and competitive insights to identify new opportunities and enabling our partners to provide top quality Customer Care Overseeing the data sources that capture customer sentiment and pain points (e.g. Trustpilot, Zendesk, and App store reviews) through the preparation of regular Voice of the Customer reporting and self-serve insight tools to help the business to test and validate new ideas, product features, and services Driving the ongoing improvement of process and technology required to ensure that we are delivering efficient tooling for our Retail Operations team Working collaboratively across Product, Partnerships, and Brand teams to ensure cohesive customer experiences, embracing our 'We Cultivate Customer Insights' company value Line managing and coaching team leads, responsible for their development and progression Building strong relationships with our Partner Customer Care teams and developing a community We believe having a strong mindset, positive attitude and an exceptional work ethic are key to this role. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! We are looking for someone who has: Curiosity and pragmatism; you enjoy exploring new ideas to improve processes and drive new strategies Strong empathy for our customers and partners Experience directing, coaching, and growing high performing teams who are based in global locations Strong analytical mindset, with experience leveraging data and customer insights to unlock opportunities for growth and continuous improvement Excellent communication, presentation, and time management skills, with the ability to handle multiple priorities simultaneously in a fast paced environment Experience managing complex projects and multiple workstreams, with great attention to detail and strong stakeholder management skills Experience with e-commerce CX, with a proven track record of driving high performing results which follows industry leading CX practice Our Ways of Working: We come into the office between 2-4 days a week and we're always in on Tuesdays and Thursdays . We strongly believe that in-person collaboration and time spent together as a team allows us to deliver high impact work, but the flexibility to also work remotely supports our diverse team. Time Off : In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Competitive Family Leave Package : This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start Training Allowance : We're big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme : Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan : Employees can apply for an interest free season ticket loan to support your travel to work. Social Events : Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more. We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Apr 30, 2024
Full time
Lyst is a global Fashion Tech company and premium shopping app, founded in London in 2010 and catering to over 200M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion items & products in one place, via an assortment of 8.5M+ items from over 17,000 of the world's leading brands. We are a scale-up business with a current team size of c.150 people in London, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper. Lyst has raised over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH. We're looking for a strategic and talented Director of Retail Operations with a passion for delivering exceptional customer experiences. If you thrive in a fast-paced environment, have excellent communication and leadership skills, and a proven track record of elevating customer satisfaction, we want to hear from you! As the Director of Retail Operations you'll play a key role in executing our Retail Operations strategy, ensuring a top-tier experience across our Customer Care and Product Moderation functions. Leading our Retail Operations squad, you'll serve as a pivotal point of escalation and support, addressing all Customer Care and Product Moderator-related issues. Your focus will be on achieving best-in-class service and optimal outcomes for both customers and the business, aligning their interests. Our team is known for its high energy, collaboration efforts and thriving in an ever-changing business environment. From managing customer queries and sharing customer insights to help inform our product teams roadmaps, we take pride in contributing to Lyst's journey and actively shaping its success. Success in this role will require in-depth knowledge on Customer Care systems such as Zendesk, a proactive mindset, a commitment to execution, and a supportive approach towards team members will be key. The Role: On a day to day basis, you will be responsible for: Directing Retail Operations team, which includes the Customer Care and Product Moderation functions; responsibilities include setting and monitoring KPIs, overseeing regular customer insight reporting, as well as managing the budget and our vendor and agency relationships Ensuring customer needs and expectations are represented in the Lyst brand identity by partnering with relevant teams (e.g. Brand, Customer Experience, CRM) on campaigns, initiatives, new product features, and services Developing our post-purchase experience strategy for driving repeat business by leveraging industry and competitive insights to identify new opportunities and enabling our partners to provide top quality Customer Care Overseeing the data sources that capture customer sentiment and pain points (e.g. Trustpilot, Zendesk, and App store reviews) through the preparation of regular Voice of the Customer reporting and self-serve insight tools to help the business to test and validate new ideas, product features, and services Driving the ongoing improvement of process and technology required to ensure that we are delivering efficient tooling for our Retail Operations team Working collaboratively across Product, Partnerships, and Brand teams to ensure cohesive customer experiences, embracing our 'We Cultivate Customer Insights' company value Line managing and coaching team leads, responsible for their development and progression Building strong relationships with our Partner Customer Care teams and developing a community We believe having a strong mindset, positive attitude and an exceptional work ethic are key to this role. If you're aligned to our values, excited about the opportunity, and you're really good at what you do (even if you don't tick all the boxes) apply anyway! We are looking for someone who has: Curiosity and pragmatism; you enjoy exploring new ideas to improve processes and drive new strategies Strong empathy for our customers and partners Experience directing, coaching, and growing high performing teams who are based in global locations Strong analytical mindset, with experience leveraging data and customer insights to unlock opportunities for growth and continuous improvement Excellent communication, presentation, and time management skills, with the ability to handle multiple priorities simultaneously in a fast paced environment Experience managing complex projects and multiple workstreams, with great attention to detail and strong stakeholder management skills Experience with e-commerce CX, with a proven track record of driving high performing results which follows industry leading CX practice Our Ways of Working: We come into the office between 2-4 days a week and we're always in on Tuesdays and Thursdays . We strongly believe that in-person collaboration and time spent together as a team allows us to deliver high impact work, but the flexibility to also work remotely supports our diverse team. Time Off : In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Competitive Family Leave Package : This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We want you to enjoy using the Lyst app and site as much as our customers, so we provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start Training Allowance : We're big on continuous learning and growth, so all employees are currently entitled to an annual training allowance of £1,000. This can be used to attend conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme : Lyst will purchase a bicycle from your chosen retailer, you will then receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan : Employees can apply for an interest free season ticket loan to support your travel to work. Social Events : Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more. We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Company & Role Overview: Skan is an industry-leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory, and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility, and scale that is unmatched in the industry. For this position, we are looking for remote candidates located in the EMEA. We're looking for our first all-star Business Development leader in EMEA who will be responsible for developing and executing the go-to-market strategy for Skan's platform offering built on individualized business cases by customers. You will have the opportunity to identify and establish relationships with key corporate C-level representatives and business unit managers through prospecting, marketing leads and expansion of existing contacts within accounts. The role will include travel and include customers across multiple geographies in EMEA, including Germany, France, and Benelux, amongst others. What you will do at Skan: Hunt down and discover new opportunities; includes attending key conference and events, building Skan's presence with the right audience and building the pipeline Build and nurture a strong sales pipeline and forecast through discovery calls and meetings Drive the E2E sales process, from sourcing, discovery, product demonstration through approval and contracting Build trusted relationship with customers through understanding their problems, challenges and objectives Actively source growth and upsell opportunities with Strategic customers, and engage regularly with senior-level leaders at these customers Work with senior stakeholders at Customers to create the right solution and business case to drive adoption and investment decisions Build industry knowledge and context on use cases, collaborating with cross-functional stakeholders; on expansion opportunities, work closely with the team to lead the right conversation at customers Accurately manage and update all information in Skan's CRM system, maintaining an accurate forecast of all opportunities Build awareness for Skan they Partner Ecosystem, as needed Establish Skan's presence in EMEA, grow the team and the EMEA customer footprint What you will bring to Skan: 10+ years of experience, with at least 5 years in a business development capacity Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale Can demonstrate results from own pipeline generation while nurturing large strategic accounts Demonstrated ability to manage both direct and indirect opportunities from net new prospects and current customers Experienced in a new business Sales role ideally within a similar start up and high growth organization Strong ownership orientation and comfort with ambiguity Experience managing teams in a fast-paced environment Nice to have: Strong analytical and writing abilities Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes Entrepreneurial spirit/attitude, flexibility toward dynamic change Health benefits Retirement Plan Generous time off policy Work From Home Stock Option Plan Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.
Apr 30, 2024
Full time
Company & Role Overview: Skan is an industry-leading process intelligence platform that is built on the foundation of AI, Computer vision and advanced analytics. Leading global enterprises are adopting Skan to transform their operations, technology, and customer service processes to deliver financial, regulatory, and operational excellence benefits. Skan offers disruptive advantages to our clients in terms of cost, speed, agility, and scale that is unmatched in the industry. For this position, we are looking for remote candidates located in the EMEA. We're looking for our first all-star Business Development leader in EMEA who will be responsible for developing and executing the go-to-market strategy for Skan's platform offering built on individualized business cases by customers. You will have the opportunity to identify and establish relationships with key corporate C-level representatives and business unit managers through prospecting, marketing leads and expansion of existing contacts within accounts. The role will include travel and include customers across multiple geographies in EMEA, including Germany, France, and Benelux, amongst others. What you will do at Skan: Hunt down and discover new opportunities; includes attending key conference and events, building Skan's presence with the right audience and building the pipeline Build and nurture a strong sales pipeline and forecast through discovery calls and meetings Drive the E2E sales process, from sourcing, discovery, product demonstration through approval and contracting Build trusted relationship with customers through understanding their problems, challenges and objectives Actively source growth and upsell opportunities with Strategic customers, and engage regularly with senior-level leaders at these customers Work with senior stakeholders at Customers to create the right solution and business case to drive adoption and investment decisions Build industry knowledge and context on use cases, collaborating with cross-functional stakeholders; on expansion opportunities, work closely with the team to lead the right conversation at customers Accurately manage and update all information in Skan's CRM system, maintaining an accurate forecast of all opportunities Build awareness for Skan they Partner Ecosystem, as needed Establish Skan's presence in EMEA, grow the team and the EMEA customer footprint What you will bring to Skan: 10+ years of experience, with at least 5 years in a business development capacity Deep domain expertise in financial services or insurance, with an understanding of the industry problem space and solutions Managed and sold SaaS products, preferably around process mining, process discovery, and robotic process automation Excellent executive presence and presentation skills, with an ability to work with senior enterprise leaders and an intimate understanding of the value creation sale Can demonstrate results from own pipeline generation while nurturing large strategic accounts Demonstrated ability to manage both direct and indirect opportunities from net new prospects and current customers Experienced in a new business Sales role ideally within a similar start up and high growth organization Strong ownership orientation and comfort with ambiguity Experience managing teams in a fast-paced environment Nice to have: Strong analytical and writing abilities Must have experience in selling enterprise software products to business and operations leaders in the areas related to business process management, automation, AI and analytics A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe Excellent thought leadership traits with the ability to successfully drive fundamental changes to business processes Entrepreneurial spirit/attitude, flexibility toward dynamic change Health benefits Retirement Plan Generous time off policy Work From Home Stock Option Plan Skan is committed to an inclusive and diverse work environment. As an equal opportunity employer, we do not discriminate based on gender, sexuality, race, color, disability or any other legally protected status.
Personal Assistant to Managing Director 28,000 - 32,000 Birmingham BCR/JH/11062 Bell Cornwall is excited to present a unique opportunity for a highly organised and dynamic Personal Assistant to join one of our prestigious clients as a Personal Assistant to the Joint Managing Director, with additional responsibilities in Technical Administration Support. This role is vital for the seamless operation of the business, primarily supporting the Joint Managing Director while providing crucial administrative support to the Building Surveying and Health and Safety Divisions. The successful candidate will be a cornerstone, ensuring efficiency and professionalism in a fast-paced environment. Primary Responsibilities: - Efficient management of the Joint Managing Director's email inbox, ensuring timely responses and organisation. - Proactive management of the diary, organising meetings, and making travel arrangements, ensuring smooth coordination with clients and team members. - Upholding the highest standards of confidentiality and professionalism in all communications and document handling. Secondary Responsibilities: - Assist in managing diaries and organising meetings for the Building Surveying and Health and Safety Divisions. - Take minutes during meetings and contribute to the preparation of reports, documents, presentations, and correspondence, providing comprehensive administrative support. - Engage in various tasks to support technical staff and the administration team, including QA procedures adherence and quality checks of documents before issue. - Effective liaison with staff, visitors, tenants, and clients, coupled with proficient handling of telephone calls and email communications. - Ensure meticulous management of databases and electronic filing, along with accurate information uploading onto client/contractor systems. Key Criteria: - Exceptional organisational and time-management skills, with a proven ability to manage multiple tasks efficiently. - Strong communication and interpersonal skills, capable of maintaining professional relationships with internal and external stakeholders. - High level of proficiency in office management systems and procedures, including MS Office and database management. - Attention to detail and a commitment to maintaining high-quality standards in all tasks. - Ability to work independently and as part of a team, demonstrating flexibility and a proactive approach to problem-solving. - Previous experience in a similar role, particularly within a technical or professional services environment, will be highly regarded. This is not just a job; it's an opportunity to excel in a role that demands the best. If you're driven by professionalism, excellence, and have a passion for supporting leadership and technical teams to achieve great outcomes, we want to hear from you. Join us in this pivotal role and become an essential part of a team that values your contribution and offers the support and recognition you deserve. Apply now to embark on a career journey where your skills will be valued and your professional growth nurtured. Or for more information, please visit our website where you can find further details on the other roles we have available. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 30, 2024
Full time
Personal Assistant to Managing Director 28,000 - 32,000 Birmingham BCR/JH/11062 Bell Cornwall is excited to present a unique opportunity for a highly organised and dynamic Personal Assistant to join one of our prestigious clients as a Personal Assistant to the Joint Managing Director, with additional responsibilities in Technical Administration Support. This role is vital for the seamless operation of the business, primarily supporting the Joint Managing Director while providing crucial administrative support to the Building Surveying and Health and Safety Divisions. The successful candidate will be a cornerstone, ensuring efficiency and professionalism in a fast-paced environment. Primary Responsibilities: - Efficient management of the Joint Managing Director's email inbox, ensuring timely responses and organisation. - Proactive management of the diary, organising meetings, and making travel arrangements, ensuring smooth coordination with clients and team members. - Upholding the highest standards of confidentiality and professionalism in all communications and document handling. Secondary Responsibilities: - Assist in managing diaries and organising meetings for the Building Surveying and Health and Safety Divisions. - Take minutes during meetings and contribute to the preparation of reports, documents, presentations, and correspondence, providing comprehensive administrative support. - Engage in various tasks to support technical staff and the administration team, including QA procedures adherence and quality checks of documents before issue. - Effective liaison with staff, visitors, tenants, and clients, coupled with proficient handling of telephone calls and email communications. - Ensure meticulous management of databases and electronic filing, along with accurate information uploading onto client/contractor systems. Key Criteria: - Exceptional organisational and time-management skills, with a proven ability to manage multiple tasks efficiently. - Strong communication and interpersonal skills, capable of maintaining professional relationships with internal and external stakeholders. - High level of proficiency in office management systems and procedures, including MS Office and database management. - Attention to detail and a commitment to maintaining high-quality standards in all tasks. - Ability to work independently and as part of a team, demonstrating flexibility and a proactive approach to problem-solving. - Previous experience in a similar role, particularly within a technical or professional services environment, will be highly regarded. This is not just a job; it's an opportunity to excel in a role that demands the best. If you're driven by professionalism, excellence, and have a passion for supporting leadership and technical teams to achieve great outcomes, we want to hear from you. Join us in this pivotal role and become an essential part of a team that values your contribution and offers the support and recognition you deserve. Apply now to embark on a career journey where your skills will be valued and your professional growth nurtured. Or for more information, please visit our website where you can find further details on the other roles we have available. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Serves as a senior function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures. Responsibilities: Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serving as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge. Participating in industry groups and trade association working groups or other forums. Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements. Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit. Designing and lead compliance and control reviews. Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Expertise of Compliance laws, rules, regulations, risks and typologies; Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; Highly motivated, strong attention to detail, team oriented, organized Experience in interpreting regulations, providing guidance for UK/ EU and US export control, export licenses, Anti-Boycott and Dual use goods regulations. Working knowledge of Letters of Credit, Bonds, guarantees and standby credits with relevant Practices e.g., UCP 600, ISP98, URDG 758 and Export Administration Regulations. Strong knowledge of Structured trade finance transactions, Export Credit Agency finance and Asset Distribution from Compliance perspective Ability to build relationships with external agencies e.g., BAFT, OAC and BIS Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level Experience in managing regulatory exams and relationships with examiners, auditors, etc. Awareness of regulatory requirements including local and US laws, international and industry standard Advanced knowledge in area of focus Related certifications desirable Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 30, 2024
Full time
Serves as a senior function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures. Responsibilities: Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serving as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge. Participating in industry groups and trade association working groups or other forums. Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements. Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit. Designing and lead compliance and control reviews. Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Expertise of Compliance laws, rules, regulations, risks and typologies; Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; Highly motivated, strong attention to detail, team oriented, organized Experience in interpreting regulations, providing guidance for UK/ EU and US export control, export licenses, Anti-Boycott and Dual use goods regulations. Working knowledge of Letters of Credit, Bonds, guarantees and standby credits with relevant Practices e.g., UCP 600, ISP98, URDG 758 and Export Administration Regulations. Strong knowledge of Structured trade finance transactions, Export Credit Agency finance and Asset Distribution from Compliance perspective Ability to build relationships with external agencies e.g., BAFT, OAC and BIS Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level Experience in managing regulatory exams and relationships with examiners, auditors, etc. Awareness of regulatory requirements including local and US laws, international and industry standard Advanced knowledge in area of focus Related certifications desirable Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role Synthesia is seeking an experienced SaaS Sales leader to join as our Head of Global Accounts in London. Reporting directly to the VP of Sales, you will spearhead the team responsible for boosting revenue from our current customer base, concentrating on our strategic segment. We are in search of an aspirational leader capable of leveraging their extensive experience in winning and expanding strategic logos within a value-driven sales environment. This is a unique opportunity to inherit a high-performing team and play a pivotal role in the upcoming exciting stage of our growth. We're evolving under the new leadership of our CRO. We aspire to create a world-class sales organisation where the most talented, relentless sales-people can thrive and we're excited for our new Head of Global Accounts to drive this. If you're someone excited by making an impact and hungry for opportunity, then we'd love to hear from you. What you'll be doing Lead our EMEA-based Global Strategic Accounts team, driving Annual Recurring Revenue (ARR) through landing and expanding our highest value customers (10,000+ employees). Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the EMEA Global Accounts team, ensuring confidence in future revenue. Using your experience, refine and implement a comprehensive account strategy to nurture existing relationships with key accounts and expand reach to a more executive audience. Partnering closely with Talent Acquisition and Sales Leaders to proactively recruit for your team. Building a team culture where high-performing senior sellers can be developed, thrive, and grow at Synthesia. Drive a Pipeline-Generation (PG) culture where everyone is responsible for outbound. Collaborate closely with the marketing and customer success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement. Using your experience, passionately and actively support, coach, and mentor the Sales reps to meet and exceed targets. Support the team as and when needed when negotiating and closing complex contracts. Update existing sales playbooks with sales processes, methodologies, and learnings to optimise the sales function. Requirements A wealth of leadership experience where you've been responsible for the team owning strategic accounts (10,000+ employees). The senior sellers you've managed have each carried a quota of $1mil+ and have targeted, won and expanded large, complex organisations. Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful SaaS sales career. Genuine motivation and excitement to remain a first line manager with a proactive approach and mentality to your teams' success. Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC. You've built and scaled high-performing teams and see recruitment as the most important thing you can invest your time in. You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it! Strong executive presence tied with exceptional verbal and written English. Our culture At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. Benefits A hybrid, flexible approach to work - we have European offices in London, Copenhagen and Amsterdam A competitive salary + stock options 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over) Private healthcare through AXA, including mental health support through the Stronger Minds service Pension contribution - Synthesia contributes 3% and employee contributes 5% on qualifying earnings Cycle to work scheme You will join an established company culture with optional regular socials and company retreats Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay You can participate in a generous recruitment referral scheme if you help us to hire The equipment you need to be successful in your role
Apr 30, 2024
Full time
Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now . Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role Synthesia is seeking an experienced SaaS Sales leader to join as our Head of Global Accounts in London. Reporting directly to the VP of Sales, you will spearhead the team responsible for boosting revenue from our current customer base, concentrating on our strategic segment. We are in search of an aspirational leader capable of leveraging their extensive experience in winning and expanding strategic logos within a value-driven sales environment. This is a unique opportunity to inherit a high-performing team and play a pivotal role in the upcoming exciting stage of our growth. We're evolving under the new leadership of our CRO. We aspire to create a world-class sales organisation where the most talented, relentless sales-people can thrive and we're excited for our new Head of Global Accounts to drive this. If you're someone excited by making an impact and hungry for opportunity, then we'd love to hear from you. What you'll be doing Lead our EMEA-based Global Strategic Accounts team, driving Annual Recurring Revenue (ARR) through landing and expanding our highest value customers (10,000+ employees). Become responsible for ensuring a robust pipeline of sales opportunities is being delivered by the EMEA Global Accounts team, ensuring confidence in future revenue. Using your experience, refine and implement a comprehensive account strategy to nurture existing relationships with key accounts and expand reach to a more executive audience. Partnering closely with Talent Acquisition and Sales Leaders to proactively recruit for your team. Building a team culture where high-performing senior sellers can be developed, thrive, and grow at Synthesia. Drive a Pipeline-Generation (PG) culture where everyone is responsible for outbound. Collaborate closely with the marketing and customer success teams and leaders to ensure alignment between the commercial aspects of the business and maximize customer satisfaction and engagement. Using your experience, passionately and actively support, coach, and mentor the Sales reps to meet and exceed targets. Support the team as and when needed when negotiating and closing complex contracts. Update existing sales playbooks with sales processes, methodologies, and learnings to optimise the sales function. Requirements A wealth of leadership experience where you've been responsible for the team owning strategic accounts (10,000+ employees). The senior sellers you've managed have each carried a quota of $1mil+ and have targeted, won and expanded large, complex organisations. Extensive experience in b2b SaaS sales winning new business and expanding existing accounts - before you became a manager, you had your own successful SaaS sales career. Genuine motivation and excitement to remain a first line manager with a proactive approach and mentality to your teams' success. Experience in reputable, value-driven, methodological sales environments, ideally using MEDDPICC. You've built and scaled high-performing teams and see recruitment as the most important thing you can invest your time in. You've experienced rapid growth & understand the opportunities and challenges that can bring - and you thrive in it! Strong executive presence tied with exceptional verbal and written English. Our culture At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. Benefits A hybrid, flexible approach to work - we have European offices in London, Copenhagen and Amsterdam A competitive salary + stock options 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over) Private healthcare through AXA, including mental health support through the Stronger Minds service Pension contribution - Synthesia contributes 3% and employee contributes 5% on qualifying earnings Cycle to work scheme You will join an established company culture with optional regular socials and company retreats Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay You can participate in a generous recruitment referral scheme if you help us to hire The equipment you need to be successful in your role
What's the role about?: Sales Executive Calling Vape aficionados and sales dynamos! Are you ready to ignite your career and represent the hottest disposable vape brands on the market? Hold onto your hats because we've got an electrifying opportunity just for you! Picture this: joining our expanding team Full-time and Perm, where you'll not only pocket a salary ranging from £25,200 to £27,600 per annum, with potential earnings skyrocketing up to £31,200 per annum OTE. And that's not all - you'll also receive a company vehicle to cover your allocated territory - Edinburgh area. At REL Field Marketing, our ELFBAR and LOSTMARY teams are on fire, and we're on the lookout for charismatic go-getters with a flair for communication and an eye for jaw-dropping brand displays to join our Convenience Field Sales Team. Get ready to ride the wave of excitement and help us propel these premium vape brands to new heights! Now, hold onto your hats because here's the lowdown on your daily thrill ride You'll be the driving force behind distribution, forging powerhouse relationships that electrify the room You'll be turning heads and commanding attention, ensuring our brands shine like beacons in independent and convenience shops through incredible display activations You'll be the ultimate closer, sealing deals and ensuring our products fly off the shelves, sell in new product launches And get this - you'll be teaming up directly with ELFBAR and LOSTMARY management to dream up strategies that dazzle and deliver results But wait, there's more We'll equip you with all the tools and support you need to blaze a trail and leave your mark in your role We're all about celebrating wins and having a blast in our vibrant, high-octane working environment And the best part? Unlike most field sales roles you will be reporting directly into the client given which will present you with some amazing opportunities And last but not least, buckle up for extra incentives throughout the year giving you additional earning opportunities Ready to embark on the adventure of a lifetime? Here's what we're looking for A full manual driving license for at least 12 months Previous sales experience is preferred A heart of gold and knockout customer service skills A real self starter with a hunger for success and a passion for delivering show-stopping results And of course, the ability to seize the reins and conquer your territory like a true champion So, if you're itching to be part of something epic and want to join a company that thrives on excitement and embraces diversity, then what are you waiting for? Apply today and let's ignite the vape world together! But hey, don't miss out - opportunities like this are once in a lifetime. Join us now and let's set the world on fire! Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date. More about us : At REL Field Marketing, our goal is simple: to earn the love of our colleagues and be the go-to choice for our customers. We are dedicated to empowering talented and driven individuals with the tools and skills they need to excel and succeed in a dynamic sales environment. We believe in fostering a supportive and growth-oriented culture where everyone can achieve outstanding results and reach their full potential. We are proud to have been accredited as one of UK's & Europe's Best Workplaces by Great Place to Work every year since 2015, as well as UK's Best Workplaces for Women since 2018 and UK's Best Workplaces for Wellbeing since 2022. 2023 brought a new award: UK's Best Workplaces in Consulting & Professional Services. We are the most recognised agency within our industry; we have won multiple FMBE awards (our industry awards) for the work we complete on behalf of our customers. We hold more Agency of the Year titles than any other agency! 2023 REL won a fantastic award for Happiest Workplace by WorkL. This speaks volumes about us and, most importantly, our employees - but don't just take our word for it, check us out on Glassdoor! REL are dedicated to creating an inclusive and welcoming workplace where everyone can feel comfortable being themselves and flourishing in their roles. While we're always striving to do better, we're actively working to enhance our support for diversity within our company and the communities we serve. If you're searching for a company that celebrates individuality and values your uniqueness, your search ends here. Join us today and be part of a team where you're accepted just the way you are! Apply now!
Apr 30, 2024
Full time
What's the role about?: Sales Executive Calling Vape aficionados and sales dynamos! Are you ready to ignite your career and represent the hottest disposable vape brands on the market? Hold onto your hats because we've got an electrifying opportunity just for you! Picture this: joining our expanding team Full-time and Perm, where you'll not only pocket a salary ranging from £25,200 to £27,600 per annum, with potential earnings skyrocketing up to £31,200 per annum OTE. And that's not all - you'll also receive a company vehicle to cover your allocated territory - Edinburgh area. At REL Field Marketing, our ELFBAR and LOSTMARY teams are on fire, and we're on the lookout for charismatic go-getters with a flair for communication and an eye for jaw-dropping brand displays to join our Convenience Field Sales Team. Get ready to ride the wave of excitement and help us propel these premium vape brands to new heights! Now, hold onto your hats because here's the lowdown on your daily thrill ride You'll be the driving force behind distribution, forging powerhouse relationships that electrify the room You'll be turning heads and commanding attention, ensuring our brands shine like beacons in independent and convenience shops through incredible display activations You'll be the ultimate closer, sealing deals and ensuring our products fly off the shelves, sell in new product launches And get this - you'll be teaming up directly with ELFBAR and LOSTMARY management to dream up strategies that dazzle and deliver results But wait, there's more We'll equip you with all the tools and support you need to blaze a trail and leave your mark in your role We're all about celebrating wins and having a blast in our vibrant, high-octane working environment And the best part? Unlike most field sales roles you will be reporting directly into the client given which will present you with some amazing opportunities And last but not least, buckle up for extra incentives throughout the year giving you additional earning opportunities Ready to embark on the adventure of a lifetime? Here's what we're looking for A full manual driving license for at least 12 months Previous sales experience is preferred A heart of gold and knockout customer service skills A real self starter with a hunger for success and a passion for delivering show-stopping results And of course, the ability to seize the reins and conquer your territory like a true champion So, if you're itching to be part of something epic and want to join a company that thrives on excitement and embraces diversity, then what are you waiting for? Apply today and let's ignite the vape world together! But hey, don't miss out - opportunities like this are once in a lifetime. Join us now and let's set the world on fire! Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date. More about us : At REL Field Marketing, our goal is simple: to earn the love of our colleagues and be the go-to choice for our customers. We are dedicated to empowering talented and driven individuals with the tools and skills they need to excel and succeed in a dynamic sales environment. We believe in fostering a supportive and growth-oriented culture where everyone can achieve outstanding results and reach their full potential. We are proud to have been accredited as one of UK's & Europe's Best Workplaces by Great Place to Work every year since 2015, as well as UK's Best Workplaces for Women since 2018 and UK's Best Workplaces for Wellbeing since 2022. 2023 brought a new award: UK's Best Workplaces in Consulting & Professional Services. We are the most recognised agency within our industry; we have won multiple FMBE awards (our industry awards) for the work we complete on behalf of our customers. We hold more Agency of the Year titles than any other agency! 2023 REL won a fantastic award for Happiest Workplace by WorkL. This speaks volumes about us and, most importantly, our employees - but don't just take our word for it, check us out on Glassdoor! REL are dedicated to creating an inclusive and welcoming workplace where everyone can feel comfortable being themselves and flourishing in their roles. While we're always striving to do better, we're actively working to enhance our support for diversity within our company and the communities we serve. If you're searching for a company that celebrates individuality and values your uniqueness, your search ends here. Join us today and be part of a team where you're accepted just the way you are! Apply now!
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead. We are currently seeking our next Chief Revenue Officer (CRO).The CRO will be responsible for managing and optimizing Graebel's revenue generation efforts. The CRO will plan and direct Graebel's sales objectives, initiatives, policies and manage all aspects of the business development and marketing functions and develop the sales plan to fulfill Graebel's growth and revenue goals. Responsibilities for the CRO include ensuring maximum sales volume evaluating the market position of competing products, services, and organizations and their marketing and sales techniques. Our CRO will also be responsible for leading teams and processes associated with the management of Graebel's business developments, marketing, and consulting operations. Their activities include planning, developing, and delivering the marketing strategy for products/services), evaluating, measuring, and managing the sales and marketing department P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.); ensuring product profit targets are met. The CRO will also establish and implement strategies that have long-term (10+ years) impact on business results in alignment with Graebel's organization objectives and Graebel's long-term strategy as well as leading teams of executives, directors/senior managers, and managers and ensuring appropriate talent selection, organization, and leadership for major areas of the organization. This position can be based in Ireland, Germany, Czech Republic or United Kingdom. Key Responsibilities: Developing a comprehensive revenue generation strategy aligned with Graebel's overall business objectives. Identifying new revenue streams and growth opportunities. Setting annual revenue targets for new clients and monitoring performance indicators to measure results. Setting annual revenue targets for consulting services. Business Development : Overseeing the business development Defining sales processes and strategies to maximize efficiency and effectiveness. Setting sales goals/quotas and performance targets. Monitoring sales performance and providing coaching and support to sales teams. Create, maintain, and review/update sales commission plans on a regular basis. Responsible for sales commission plan, ensuring alignment with Graebel's financial objectives. Marketing and Demand Generation : Leading the marketing department to create best-in-class strategies. Ensuring alignment between marketing efforts and sales goals. Tracking and analyzing marketing campaign effectiveness. Developing new strategies to maximize prospect and client engagement. Customer Acquisition : Focusing on customer acquisition strategies to expand the customer base. Develop and implement an analytical approach to understanding why prospects select or reject Graebel. Include specific segments such as market, revenue, volume, and any other segment that may help understand the decision-making process. Provide regular updates on the total cost of acquiring a new client. Analyze and provide summaries of pricing from the initial RFP through final implementation. Pricing and Revenue Optimization : Developing pricing strategies that maximize revenue while remaining competitive. Consult on pricing analysis and recommend enhancement to pricing models as needed. Support the initiatives to optimize upselling and cross-selling. Partnerships and Alliances : Identifying strategic partnerships and alliances that can drive revenue growth. Negotiating and managing partnerships to mutual benefit. Leveraging third-party relationships to expand the organization's reach and revenue potential. Customer Insights and Data Analysis : Utilizing data analytics to gain insights into customer behavior, preferences, and buying patterns. Making data-driven decisions to optimize revenue strategies. Leveraging Salesforce and other sales and marketing tools. Revenue Forecasting : In conjunction with President, COO, CFO, EVP Client Services, create revenue forecasts and sales projections. Monitor actual revenue performance against forecasts and adjust strategies accordingly. Provide accurate revenue forecasts to inform financial planning and decision-making. Reporting and Accountability : Providing regular reports to the executive team and board of directors on revenue performance and trends. Including pursuits, win/loss, key drivers of selection, first dollar of profitability, etc. Taking accountability for revenue-related goals and outcomes. Cross-Functional Collaboration : Collaborating with other C-suite executives, including the President, CFO, CPO, GC and EVP Client Services, to ensure alignment between revenue generation efforts, operations and overall business strategy. Building a culture of cross-functional teamwork to achieve revenue goals. Required Experience EDUCATION Required: Bachelor's degree in Business Administration, or other related field EXPERIENCE Required: Over 10 years relevant professional experience acceptable in lieu of formal education. Minimum of 10 years related experience and/or training MANAGEMENT EXPERIENCE Required : 10+ years related management experience. or equivalent combination of education and experience.
Apr 30, 2024
Full time
Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead. We are currently seeking our next Chief Revenue Officer (CRO).The CRO will be responsible for managing and optimizing Graebel's revenue generation efforts. The CRO will plan and direct Graebel's sales objectives, initiatives, policies and manage all aspects of the business development and marketing functions and develop the sales plan to fulfill Graebel's growth and revenue goals. Responsibilities for the CRO include ensuring maximum sales volume evaluating the market position of competing products, services, and organizations and their marketing and sales techniques. Our CRO will also be responsible for leading teams and processes associated with the management of Graebel's business developments, marketing, and consulting operations. Their activities include planning, developing, and delivering the marketing strategy for products/services), evaluating, measuring, and managing the sales and marketing department P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.); ensuring product profit targets are met. The CRO will also establish and implement strategies that have long-term (10+ years) impact on business results in alignment with Graebel's organization objectives and Graebel's long-term strategy as well as leading teams of executives, directors/senior managers, and managers and ensuring appropriate talent selection, organization, and leadership for major areas of the organization. This position can be based in Ireland, Germany, Czech Republic or United Kingdom. Key Responsibilities: Developing a comprehensive revenue generation strategy aligned with Graebel's overall business objectives. Identifying new revenue streams and growth opportunities. Setting annual revenue targets for new clients and monitoring performance indicators to measure results. Setting annual revenue targets for consulting services. Business Development : Overseeing the business development Defining sales processes and strategies to maximize efficiency and effectiveness. Setting sales goals/quotas and performance targets. Monitoring sales performance and providing coaching and support to sales teams. Create, maintain, and review/update sales commission plans on a regular basis. Responsible for sales commission plan, ensuring alignment with Graebel's financial objectives. Marketing and Demand Generation : Leading the marketing department to create best-in-class strategies. Ensuring alignment between marketing efforts and sales goals. Tracking and analyzing marketing campaign effectiveness. Developing new strategies to maximize prospect and client engagement. Customer Acquisition : Focusing on customer acquisition strategies to expand the customer base. Develop and implement an analytical approach to understanding why prospects select or reject Graebel. Include specific segments such as market, revenue, volume, and any other segment that may help understand the decision-making process. Provide regular updates on the total cost of acquiring a new client. Analyze and provide summaries of pricing from the initial RFP through final implementation. Pricing and Revenue Optimization : Developing pricing strategies that maximize revenue while remaining competitive. Consult on pricing analysis and recommend enhancement to pricing models as needed. Support the initiatives to optimize upselling and cross-selling. Partnerships and Alliances : Identifying strategic partnerships and alliances that can drive revenue growth. Negotiating and managing partnerships to mutual benefit. Leveraging third-party relationships to expand the organization's reach and revenue potential. Customer Insights and Data Analysis : Utilizing data analytics to gain insights into customer behavior, preferences, and buying patterns. Making data-driven decisions to optimize revenue strategies. Leveraging Salesforce and other sales and marketing tools. Revenue Forecasting : In conjunction with President, COO, CFO, EVP Client Services, create revenue forecasts and sales projections. Monitor actual revenue performance against forecasts and adjust strategies accordingly. Provide accurate revenue forecasts to inform financial planning and decision-making. Reporting and Accountability : Providing regular reports to the executive team and board of directors on revenue performance and trends. Including pursuits, win/loss, key drivers of selection, first dollar of profitability, etc. Taking accountability for revenue-related goals and outcomes. Cross-Functional Collaboration : Collaborating with other C-suite executives, including the President, CFO, CPO, GC and EVP Client Services, to ensure alignment between revenue generation efforts, operations and overall business strategy. Building a culture of cross-functional teamwork to achieve revenue goals. Required Experience EDUCATION Required: Bachelor's degree in Business Administration, or other related field EXPERIENCE Required: Over 10 years relevant professional experience acceptable in lieu of formal education. Minimum of 10 years related experience and/or training MANAGEMENT EXPERIENCE Required : 10+ years related management experience. or equivalent combination of education and experience.
Premier Marinas, a prominent player in the leisure marine sector, is currently seeking a Senior Marketing Executive for a 6-month maternity cover, with the possibility of extension. This role will play a pivotal part in shaping the company's online marketing and digital lead generation strategies, particularly supporting the integration and onboarding of a new CRM-linked email platform. The successful candidate will be responsible for maintaining lead management processes, supporting relevant technologies and automation, managing website content and SEO, and troubleshooting issues in collaboration with team members and online agencies. They will also serve as a key contact for internal and external stakeholders, including sales, marketing, marina-based colleagues, and digital marketing agency partners. Additionally, they will contribute to producing engaging content across all communication channels to drive awareness and adoption of Premier's products and services. The ideal candidate will be a digital native with a penchant for innovation and continuous improvement. They should have strong communication skills and a track record of successfully implementing a variety of time-bound, tactical, and strategic activities. A keen interest in developing a deep understanding of customers, business operations, and the wider industry is essential. Additionally, they should demonstrate the ability to build successful relationships across diverse backgrounds and be confident in supporting customer-facing event activities when required. Agility, creative thinking, and problem-solving abilities are also key attributes. While prior experience in the leisure marine sector is advantageous, it is not essential. Premier Marinas values diverse thinking and ideas, welcoming candidates from outside the industry. The role is based at the Head Office in Swanwick Marina, with opportunities for regular work at various marina sites. Salary and benefits are competitive to attract the best candidate. If you're excited about this role but your past experience doesn't align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have - apply today! Closing date for applications: Monday 6th May 2024 Applications will be reviewed promptly and strong candidates will be offered an immediate interview. Applicants must be eligible to work in the UK upon commencement. To learn more about how we handle applicant privacy, please refer to our Applicant Privacy Policy, available on our website. We are firmly committed to fostering equality of opportunity for all staff and welcome applications from individuals of diverse backgrounds, irrespective of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion, or belief, as well as marriage and civil partnerships. Join us in shaping a workplace that celebrates diversity and inclusivity.
Apr 30, 2024
Full time
Premier Marinas, a prominent player in the leisure marine sector, is currently seeking a Senior Marketing Executive for a 6-month maternity cover, with the possibility of extension. This role will play a pivotal part in shaping the company's online marketing and digital lead generation strategies, particularly supporting the integration and onboarding of a new CRM-linked email platform. The successful candidate will be responsible for maintaining lead management processes, supporting relevant technologies and automation, managing website content and SEO, and troubleshooting issues in collaboration with team members and online agencies. They will also serve as a key contact for internal and external stakeholders, including sales, marketing, marina-based colleagues, and digital marketing agency partners. Additionally, they will contribute to producing engaging content across all communication channels to drive awareness and adoption of Premier's products and services. The ideal candidate will be a digital native with a penchant for innovation and continuous improvement. They should have strong communication skills and a track record of successfully implementing a variety of time-bound, tactical, and strategic activities. A keen interest in developing a deep understanding of customers, business operations, and the wider industry is essential. Additionally, they should demonstrate the ability to build successful relationships across diverse backgrounds and be confident in supporting customer-facing event activities when required. Agility, creative thinking, and problem-solving abilities are also key attributes. While prior experience in the leisure marine sector is advantageous, it is not essential. Premier Marinas values diverse thinking and ideas, welcoming candidates from outside the industry. The role is based at the Head Office in Swanwick Marina, with opportunities for regular work at various marina sites. Salary and benefits are competitive to attract the best candidate. If you're excited about this role but your past experience doesn't align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have - apply today! Closing date for applications: Monday 6th May 2024 Applications will be reviewed promptly and strong candidates will be offered an immediate interview. Applicants must be eligible to work in the UK upon commencement. To learn more about how we handle applicant privacy, please refer to our Applicant Privacy Policy, available on our website. We are firmly committed to fostering equality of opportunity for all staff and welcome applications from individuals of diverse backgrounds, irrespective of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion, or belief, as well as marriage and civil partnerships. Join us in shaping a workplace that celebrates diversity and inclusivity.
Executive Assistant to Director Location: Birmingham Salary: £28,000-32,000 BCR/OO/11062 Bell Cornwall Recruitment are pleased to present the role of Executive Assistant to Director. Our client is a prestigious and established property firm searching for an executive assistant to the joint managing director that can also provide technical administration support. With hybrid availability after passing probation, this opportunity has various benefits for the successful candidate. Main duties include but are not limited to: Inbox and diary management: booking in meetings and scheduling appointments Organising travel arrangements-both local and international travel Administrative duties including taking minutes, preparing documents and presentations Supporting the admin team with tasks when required Supporting the technical staff by running through the correct procedures as needed Proofreading and editing documents as needed Building relationships with staff, guests, tenants and clients Answering and screening telephone calls Client database management to maintain records and update files General office management Covering front of house and the reception desk as needed The ideal candidate: Discretion to handle confidential and private matters Excellent communication skills A proactive attitude and flexibility around tasks Excellent organisation and time-management skills Tech savvy Expert knowledge in Microsoft Office Property experience/ interest(preferred) Head to our website at Bell Cornwall Recruitment for more details on our roles. If you are an experienced personal assistant looking for your next successful opportunity, why not apply now to become an Executive Assistant to Director! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 30, 2024
Full time
Executive Assistant to Director Location: Birmingham Salary: £28,000-32,000 BCR/OO/11062 Bell Cornwall Recruitment are pleased to present the role of Executive Assistant to Director. Our client is a prestigious and established property firm searching for an executive assistant to the joint managing director that can also provide technical administration support. With hybrid availability after passing probation, this opportunity has various benefits for the successful candidate. Main duties include but are not limited to: Inbox and diary management: booking in meetings and scheduling appointments Organising travel arrangements-both local and international travel Administrative duties including taking minutes, preparing documents and presentations Supporting the admin team with tasks when required Supporting the technical staff by running through the correct procedures as needed Proofreading and editing documents as needed Building relationships with staff, guests, tenants and clients Answering and screening telephone calls Client database management to maintain records and update files General office management Covering front of house and the reception desk as needed The ideal candidate: Discretion to handle confidential and private matters Excellent communication skills A proactive attitude and flexibility around tasks Excellent organisation and time-management skills Tech savvy Expert knowledge in Microsoft Office Property experience/ interest(preferred) Head to our website at Bell Cornwall Recruitment for more details on our roles. If you are an experienced personal assistant looking for your next successful opportunity, why not apply now to become an Executive Assistant to Director! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
We are looking for a Chief Executive Officer to join an exciting, fast-growing biotech team. Role responsibilities: As CEO, you will lead a team of 26 staff. The team is split across Europe, with a handful of remote employees in both countries. Your direct reports are the Chief Revenue Officer (based in Canada); COO/CFO (based in Spain) and Chief Compliance Officer (Remote UK). Here, you will be responsible for solidifying the company product vision with a clear actionable plan and pathways to develop this into a profitable market-dominating product. The company will be entering into a Series A fundraising in 2025, and as the company CEO, you will be expected to lead the efforts on this. What we are looking for: We are looking for someone with software company management experience - you must understand the differences and complexities of a software company and the models (SaaS, Professional Services, Managed Services, Opensource). You must understand how to commercialise software in the context of healthcare and genomics and have successfully built and scaled a software company from the Seed Stage through multiple fundraising rounds. We are looking for someone who has worked with international teams and can navigate cultural nuances steadily, as well as work across project management tools in real-time to actively track and monitor projects. You will have built and managed high-performing global sales teams, and overseen high-demand customer support and operations teams running deep tech service profusion. Does this sound like you? Apply to find out more.
Apr 30, 2024
Full time
We are looking for a Chief Executive Officer to join an exciting, fast-growing biotech team. Role responsibilities: As CEO, you will lead a team of 26 staff. The team is split across Europe, with a handful of remote employees in both countries. Your direct reports are the Chief Revenue Officer (based in Canada); COO/CFO (based in Spain) and Chief Compliance Officer (Remote UK). Here, you will be responsible for solidifying the company product vision with a clear actionable plan and pathways to develop this into a profitable market-dominating product. The company will be entering into a Series A fundraising in 2025, and as the company CEO, you will be expected to lead the efforts on this. What we are looking for: We are looking for someone with software company management experience - you must understand the differences and complexities of a software company and the models (SaaS, Professional Services, Managed Services, Opensource). You must understand how to commercialise software in the context of healthcare and genomics and have successfully built and scaled a software company from the Seed Stage through multiple fundraising rounds. We are looking for someone who has worked with international teams and can navigate cultural nuances steadily, as well as work across project management tools in real-time to actively track and monitor projects. You will have built and managed high-performing global sales teams, and overseen high-demand customer support and operations teams running deep tech service profusion. Does this sound like you? Apply to find out more.
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. Octopus Energy Generation is one of Europe's leading and most experienced specialist renewable energy and energy transition investor, investing since 2010 and we currently manage investments in energy generating assets valued at nearly £7 billion. Our energy investment, portfolio and asset management team of over 140 professionals are one of the most experienced in Europe and the team is structured to support our rapid growth ambitions and long-term ownership of energy assets. We are committed to delivering best-in-class responsible investment activity, offering like-minded investors the means and products to invest their capital sustainably. It is our ambition to change the entire energy lifecycle and make every green electron matter, delivering the best outcomes for customers, investors, the environment and society, accelerating the transition to net zero. About this position: As we continue to expand our portfolio and enhance our market presence, we are seeking a senior and experienced individual to join the team in this exciting and impactful role. The Head of Valuations will own our valuation strategy, methodology and policies and drive valuation processes ensuring accuracy, efficiency and compliance. You will be part of the Funds team, although independent of any specific fund/product, reporting directly to the Head of Funds and Sustainability who sits on the Executive Committee. The role will be a voting member on the Octopus Energy Generation Valuation Committee. This role would suit a Senior Manager / Director level individual who either works in another investment manager with real asset experience or someone who comes from a professional services company working in valuations looking for the next step in their exciting career. What you'll do Valuation methodology and strategy: Develop and implement robust valuation policies, models and methodologies for current assets and new investment opportunities in the energy sector to drive consistency in valuations across all products. This will include renewable and energy transition infrastructure and private equity portfolio company valuations. Market Analysis: Conduct comprehensive market research and analysis to identify trends, opportunities, and risks in the renewable energy sector. Work alongside the investment teams and product teams to collect benchmark data to develop robust data driven proposals. Understand sector trends and changing dynamics including macro factors that need to be considered in the valuation methodology and maintain a robust valuation assumption book. Valuation oversight: Own and lead the valuations process. Drive and oversee the valuation process for the entire portfolio, ensuring all assets are accurately valued by the fund/product teams in compliance with relevant policies, methodologies, standards, assumption books and regulations in the appropriate timelines. Look to make improvements and seek efficiencies in the established processes. Leadership and Stakeholder Management: In leading the valuation methodology and processes, you will need to balance the needs of multiple funds/products across the business. You will drive commercially balanced valuation proposals and work closely with internal teams, including investments, funds, finance, asset management and risk management, to provide valuation insights and support strategic decision-making. You will communicate effectively to create consensus across the Product Heads / Fund Managers, Investment Committee and Valuation Committee. You will also communicate effectively with external stakeholders, including auditors, regulators, and investors, to ensure transparency and build trust. You will lead external valuation model audits and engagements with external valuers. Valuation committee: Own the Octopus Energy Generation Valuation Committee terms of reference and associated processes ensuring a balance of voting members to provide independence and robust challenge. This committee will be the delegated Valuation Committee for AIF's managed by the Octopus Energy Generation AIFM, as well as all other non-AIF products. Ensure appropriate papers are put forward to the Octopus Energy Generation Valuation Committee for approval. Attend and vote on valuations proposed and presented by the specific product/fund teams. Regulatory Compliance and Reporting: Ensure all valuation activities and reports comply with applicable laws, regulations, and industry best practices. Prepare and present valuation reports to the executive team, board of directors, and investors. Independence from Investment Teams: Maintain independence from investment teams to ensure unbiased and objective valuations. Implement policies and procedures that safeguard the valuation process from conflicts of interest and promote integrity in financial reporting. Continuous Improvement: Continuously review and improve valuation processes and methodologies to enhance accuracy and efficiency. Stay abreast of developments in valuation practices, renewable energy technologies, and market trends. What you'll need Considerable experience in real asset valuation, investment analysis, or related fields. Prior experience in the renewable energy sector or fund management is highly desirable. CFA qualification is preferred. Expertise in financial modelling and valuation techniques including DCF and multiples. Strong analytical, strategic thinking, and decision-making skills. Excellent leadership and overall team management abilities. Effective communication and stakeholder engagement skills. Excellent verbal and written skills, able to distil and seek out insightful analysis and present this persuasively and build consensus at a senior level. Ability to thrive in a fast-moving business, able to see solutions where others see problems, passionate about improving processes, models and customer outcomes. Excited, not overwhelmed by a challenge. Passionate about the detail, taking accountability for the accuracy of every output. Highly organised, able to plan ahead but also work under pressure, always delivering to deadlines. A team player, flexible in approach and able to support others as necessary. Able to leverage teams even when they aren't direct reports. Why you'll love it here Wondering what the salary for this role is? On a call with one of our recruiters, this is always something we cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! We will also ask your current salary - we want to let you know this upfront so you're comfortable talking about it on a call with us. Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership
Apr 30, 2024
Full time
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality. Octopus Energy Generation is one of Europe's leading and most experienced specialist renewable energy and energy transition investor, investing since 2010 and we currently manage investments in energy generating assets valued at nearly £7 billion. Our energy investment, portfolio and asset management team of over 140 professionals are one of the most experienced in Europe and the team is structured to support our rapid growth ambitions and long-term ownership of energy assets. We are committed to delivering best-in-class responsible investment activity, offering like-minded investors the means and products to invest their capital sustainably. It is our ambition to change the entire energy lifecycle and make every green electron matter, delivering the best outcomes for customers, investors, the environment and society, accelerating the transition to net zero. About this position: As we continue to expand our portfolio and enhance our market presence, we are seeking a senior and experienced individual to join the team in this exciting and impactful role. The Head of Valuations will own our valuation strategy, methodology and policies and drive valuation processes ensuring accuracy, efficiency and compliance. You will be part of the Funds team, although independent of any specific fund/product, reporting directly to the Head of Funds and Sustainability who sits on the Executive Committee. The role will be a voting member on the Octopus Energy Generation Valuation Committee. This role would suit a Senior Manager / Director level individual who either works in another investment manager with real asset experience or someone who comes from a professional services company working in valuations looking for the next step in their exciting career. What you'll do Valuation methodology and strategy: Develop and implement robust valuation policies, models and methodologies for current assets and new investment opportunities in the energy sector to drive consistency in valuations across all products. This will include renewable and energy transition infrastructure and private equity portfolio company valuations. Market Analysis: Conduct comprehensive market research and analysis to identify trends, opportunities, and risks in the renewable energy sector. Work alongside the investment teams and product teams to collect benchmark data to develop robust data driven proposals. Understand sector trends and changing dynamics including macro factors that need to be considered in the valuation methodology and maintain a robust valuation assumption book. Valuation oversight: Own and lead the valuations process. Drive and oversee the valuation process for the entire portfolio, ensuring all assets are accurately valued by the fund/product teams in compliance with relevant policies, methodologies, standards, assumption books and regulations in the appropriate timelines. Look to make improvements and seek efficiencies in the established processes. Leadership and Stakeholder Management: In leading the valuation methodology and processes, you will need to balance the needs of multiple funds/products across the business. You will drive commercially balanced valuation proposals and work closely with internal teams, including investments, funds, finance, asset management and risk management, to provide valuation insights and support strategic decision-making. You will communicate effectively to create consensus across the Product Heads / Fund Managers, Investment Committee and Valuation Committee. You will also communicate effectively with external stakeholders, including auditors, regulators, and investors, to ensure transparency and build trust. You will lead external valuation model audits and engagements with external valuers. Valuation committee: Own the Octopus Energy Generation Valuation Committee terms of reference and associated processes ensuring a balance of voting members to provide independence and robust challenge. This committee will be the delegated Valuation Committee for AIF's managed by the Octopus Energy Generation AIFM, as well as all other non-AIF products. Ensure appropriate papers are put forward to the Octopus Energy Generation Valuation Committee for approval. Attend and vote on valuations proposed and presented by the specific product/fund teams. Regulatory Compliance and Reporting: Ensure all valuation activities and reports comply with applicable laws, regulations, and industry best practices. Prepare and present valuation reports to the executive team, board of directors, and investors. Independence from Investment Teams: Maintain independence from investment teams to ensure unbiased and objective valuations. Implement policies and procedures that safeguard the valuation process from conflicts of interest and promote integrity in financial reporting. Continuous Improvement: Continuously review and improve valuation processes and methodologies to enhance accuracy and efficiency. Stay abreast of developments in valuation practices, renewable energy technologies, and market trends. What you'll need Considerable experience in real asset valuation, investment analysis, or related fields. Prior experience in the renewable energy sector or fund management is highly desirable. CFA qualification is preferred. Expertise in financial modelling and valuation techniques including DCF and multiples. Strong analytical, strategic thinking, and decision-making skills. Excellent leadership and overall team management abilities. Effective communication and stakeholder engagement skills. Excellent verbal and written skills, able to distil and seek out insightful analysis and present this persuasively and build consensus at a senior level. Ability to thrive in a fast-moving business, able to see solutions where others see problems, passionate about improving processes, models and customer outcomes. Excited, not overwhelmed by a challenge. Passionate about the detail, taking accountability for the accuracy of every output. Highly organised, able to plan ahead but also work under pressure, always delivering to deadlines. A team player, flexible in approach and able to support others as necessary. Able to leverage teams even when they aren't direct reports. Why you'll love it here Wondering what the salary for this role is? On a call with one of our recruiters, this is always something we cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! We will also ask your current salary - we want to let you know this upfront so you're comfortable talking about it on a call with us. Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership
Overview Permanent, full-time, hybrid (3 days per week in an office) Company: StoneX Financial Limited. Reports to : Head of Distressed & Leveraged Credit Sales, EMEA. Position Purpose: Build presence in Distressed & Leveraged Credit (incl., loans, HY, claims, reorg equity) in the UK to complement our US platform and support EMEA build. Develop & manage Institutional Fixed Income team, broadening the product mix and client base from London into the UK & Europe. Promote the firm's products and services. Responsibilities Primary Accountabilities/Responsibilities: Understanding and compliance with FCA conduct rules, including acting with integrity and delivering good outcomes for retail customers Responsible for the growth and management of the corporate product. Thorough product and market knowledge across performing and distressed loans, HY, claims and reorg equity. Leverage credit Sales & Trading experience & relationships to drive activity & enhance trading opportunities. Develop strategies to prudently expand the business. Broadening depth of desk coverage and product offering. Senior fixed income salesperson with established book of key relationships: CLO/hedge fund/asset manager/insurance/pension/family office and/or bank relationships. Interact with clients and provide real-time coverage as part of a team. Actively market fixed income inventory & communicate trade ideas to institutional customer base using multiple analytical tools & methodologies. Provide institutional solutions to deepen existing relationships, drive new client opportunities and grow profitability. Onboard new clients, whilst managing, developing, and enhancing existing client relationships of the firm. Frequent business travel for client and prospect meetings as well client entertainment. Cross sell broader StoneX capabilities, encouraging buy in from relevant stakeholders across the group. Support the build out of the Fixed Income platform, integrating newly onboarded client workflows into existing infrastructure and newly implemented systems. Maintain prompt and regular attendance. This list of responsibilities is not exhaustive and may be expanded to include other duties or responsibilities that management deems necessary. Qualifications Job Requirements: Bachelor's degree in business, finance or mathematics preferred. Min 10 years' experience fixed income sales, specialising in performing and distressed loans and HY credit. Must be an FCA Approved Person, or have a FINRA Series 7, 63 and 57 licenses. Strong, ongoing interest in the financial markets with an emphasis on a dealer's front-office Sales & Trading environment. Strong communication (written & verbal) and interpersonal skills. Always maintaining the highest-level of Integrity. Excellent organizational skills, ability to multi-task. Proficient knowledge of Microsoft Excel. Proficient with Bloomberg and OMS Platforms. Strong analytical skillset, able to display sound judgement and commercial mindset. Strong work ethic, with an emphasis on attention to detail. Willingness to travel to visit clients. Understanding of the current regulatory environment and the impacts of regulatory change on this business and its client base. Able to work within a team structure, but able to operate autonomously to lead initiatives and provide complex solutions to client base. Desire to work as part of a broader global team across disparate geographies. Multi-lingual a strong plus, but not required. Class: Full-time, exempt Location: Moore House, 120 London Wall, London Physical requirements/Working conditions: Climate controlled office environment Dynamic, time-sensitive, trading room environment " Candidates applying for this role must be aware that it is a Certified Persons role, subject to the Financial Conduct Authority's ("FCA") Senior Managers and Certification Regime ("SMCR") and the Investments Firms Prudential Regime (IFPR). The Senior Managers Regime entered into force for solo regulated firms on 9th December 2019 and the Investments Firms Prudential Regime (IFPR) on 1st January 2022. The Certification Regime entered into force for solo regulated firms on 31st March 2021. Under SMCR and IFPRR, StoneX Financial Ltd ("SFL") must ensure that employees working in certain roles categorised as specified significant harm functions (Material Risk Takers and Certified Roles) are assessed as fit and proper to perform their role. From 31 July 2023, all senior managers are responsible for ensuring that the business of SFL complies with the requirements of the Consumer Duty on an ongoing basis and are accountable for the outcomes retail customers are experiencing, in line with their accountability under SMCR. Under the regulations and guidance issued by the FCA, firms must have regard to the following when assessing fitness and propriety: honesty, integrity and reputation; financial soundness; and competence and capability. In order to comply with the requirements of the SMCR, SFL must take reasonable steps to ensure that a person does not perform either a Senior Manager or Certified Role without first being assessed/certified as being fit and proper. For this reason, you will be assessed for this role against the fit and proper requirements as described above. The assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks." SMCR type: CP Material Risk Taker Role = No
Apr 30, 2024
Full time
Overview Permanent, full-time, hybrid (3 days per week in an office) Company: StoneX Financial Limited. Reports to : Head of Distressed & Leveraged Credit Sales, EMEA. Position Purpose: Build presence in Distressed & Leveraged Credit (incl., loans, HY, claims, reorg equity) in the UK to complement our US platform and support EMEA build. Develop & manage Institutional Fixed Income team, broadening the product mix and client base from London into the UK & Europe. Promote the firm's products and services. Responsibilities Primary Accountabilities/Responsibilities: Understanding and compliance with FCA conduct rules, including acting with integrity and delivering good outcomes for retail customers Responsible for the growth and management of the corporate product. Thorough product and market knowledge across performing and distressed loans, HY, claims and reorg equity. Leverage credit Sales & Trading experience & relationships to drive activity & enhance trading opportunities. Develop strategies to prudently expand the business. Broadening depth of desk coverage and product offering. Senior fixed income salesperson with established book of key relationships: CLO/hedge fund/asset manager/insurance/pension/family office and/or bank relationships. Interact with clients and provide real-time coverage as part of a team. Actively market fixed income inventory & communicate trade ideas to institutional customer base using multiple analytical tools & methodologies. Provide institutional solutions to deepen existing relationships, drive new client opportunities and grow profitability. Onboard new clients, whilst managing, developing, and enhancing existing client relationships of the firm. Frequent business travel for client and prospect meetings as well client entertainment. Cross sell broader StoneX capabilities, encouraging buy in from relevant stakeholders across the group. Support the build out of the Fixed Income platform, integrating newly onboarded client workflows into existing infrastructure and newly implemented systems. Maintain prompt and regular attendance. This list of responsibilities is not exhaustive and may be expanded to include other duties or responsibilities that management deems necessary. Qualifications Job Requirements: Bachelor's degree in business, finance or mathematics preferred. Min 10 years' experience fixed income sales, specialising in performing and distressed loans and HY credit. Must be an FCA Approved Person, or have a FINRA Series 7, 63 and 57 licenses. Strong, ongoing interest in the financial markets with an emphasis on a dealer's front-office Sales & Trading environment. Strong communication (written & verbal) and interpersonal skills. Always maintaining the highest-level of Integrity. Excellent organizational skills, ability to multi-task. Proficient knowledge of Microsoft Excel. Proficient with Bloomberg and OMS Platforms. Strong analytical skillset, able to display sound judgement and commercial mindset. Strong work ethic, with an emphasis on attention to detail. Willingness to travel to visit clients. Understanding of the current regulatory environment and the impacts of regulatory change on this business and its client base. Able to work within a team structure, but able to operate autonomously to lead initiatives and provide complex solutions to client base. Desire to work as part of a broader global team across disparate geographies. Multi-lingual a strong plus, but not required. Class: Full-time, exempt Location: Moore House, 120 London Wall, London Physical requirements/Working conditions: Climate controlled office environment Dynamic, time-sensitive, trading room environment " Candidates applying for this role must be aware that it is a Certified Persons role, subject to the Financial Conduct Authority's ("FCA") Senior Managers and Certification Regime ("SMCR") and the Investments Firms Prudential Regime (IFPR). The Senior Managers Regime entered into force for solo regulated firms on 9th December 2019 and the Investments Firms Prudential Regime (IFPR) on 1st January 2022. The Certification Regime entered into force for solo regulated firms on 31st March 2021. Under SMCR and IFPRR, StoneX Financial Ltd ("SFL") must ensure that employees working in certain roles categorised as specified significant harm functions (Material Risk Takers and Certified Roles) are assessed as fit and proper to perform their role. From 31 July 2023, all senior managers are responsible for ensuring that the business of SFL complies with the requirements of the Consumer Duty on an ongoing basis and are accountable for the outcomes retail customers are experiencing, in line with their accountability under SMCR. Under the regulations and guidance issued by the FCA, firms must have regard to the following when assessing fitness and propriety: honesty, integrity and reputation; financial soundness; and competence and capability. In order to comply with the requirements of the SMCR, SFL must take reasonable steps to ensure that a person does not perform either a Senior Manager or Certified Role without first being assessed/certified as being fit and proper. For this reason, you will be assessed for this role against the fit and proper requirements as described above. The assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks." SMCR type: CP Material Risk Taker Role = No
Role: Chief Marketing Officer Location: London (Remote First) Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. CUBE is creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business. Our Products: RegPlatform is an Enterprise grade technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content. RegAssure caters for nimble, lean financial organizations that want assured, seamless compliance without the burden of set-up costs and implementation processes. RegAssure provides fast, automated regulatory intelligence that intuitively knows your business needs and can grow with you. Role mission: We are looking for an experienced and results-driven Chief Marketing Officer to join our executive team. The ideal candidate will be a delivery orientatedstrategic thinker with a proven ability to develop and execute marketing initiatives that align with business goals and enhance brand visibility. As the CMO, you will play a crucial role in shaping and implementing our marketing strategy to drive revenue growth, increase market share, and strengthen our brand presence. Responsibilities: Create and implement a comprehensive marketing strategy that encompasses digital marketing, traditional advertising, PR, and brand development. Oversee digital marketing efforts, including SEO, SEM, social media, and email marketing, to optimize online presence and lead generation. Lead efforts to enhance brand awareness and positioning, ensuring a consistent and compelling brand message across all channels. Drive customer acquisition initiatives and develop retention strategies to maximize customer lifetime value. Stay abreast of industry trends and competitive landscape, conducting market research and analysis to identify opportunities and threats. Collaborate with other departments, including sales, product development, and finance, to ensure alignment of marketing strategies with overall business objectives. Build, mentor, and lead a high-performing marketing team, fostering a culture of creativity, innovation, and accountability. What we're looking for: Experience working as a Marketing leader within a b2b enterprise SaaSbusiness A proven track record and demonstrated success in developing and implementing strategic marketing plans that have driven measurable results. Strong leadership and team management skills with the ability to inspire and motivate cross-functional teams. In-depth understanding of regulations within the financial servicesand familiarity with the latest marketing trends and technologies would be advantageous Why Us? Globally, we are one of a kind! CUBE is a well-established player in Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). We cover over 5,000 issuing bodies in 712 jurisdictions across 180 countries. Substantially more than our closest competitors. Freedom, flexibility & progression. We are the market leader within Regtech, and yet we are constantly evolving and you will have a significant influence over how we develop moving forwards. We will help you realise your full potential and grow into leadership positions across CUBE. ️ Internationally collaborative culture CUBE has more than 300 CUBERs across 11 locations in Europe, the Americas and APAC and we are united by our strong team-oriented culture. You will have the opportunity to work with likeminded colleagues from all over the world, gaining exposure to different cultures and business practices. Innovative & meaningful work We are always exploring new technologies and innovations that can help clients solve complex problems. If you're someone seeking the opportunity to work with cutting edge technology and work on challenging projects that have a real impact then we want to hear from you! Work life balance CUBE is a remote first business, you'll be able to design your home office and choose your own work equipment. Unable to work from home one week, or desperate for in-person interaction with colleagues? No problem-book a room in a coworking space or join one of our department monthly team meets (they're happening all the time!). Diversity, Equity andInclusion: We believe in equal opportunities and encourage applicants to apply to our open roles regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity , sexual orientation and/or age and are committed to providing a wo rking environment where everyone is supported to be their authentic best selves. At CUBE we do our best to implement inclusive hiring processes to build a culture where we value diversity. We are a values driven company who care about growth and learning, therefore recognise we still have long way to go from where we want to be in regards to DE&I. As part of the application, we ask for personal datafor our internal diversity and inclusion bench-marking, so that we can tailor our DE&I strategies and identify opportunities to improve as a business.
Apr 30, 2024
Full time
Role: Chief Marketing Officer Location: London (Remote First) Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. CUBE is creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business. Our Products: RegPlatform is an Enterprise grade technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content. RegAssure caters for nimble, lean financial organizations that want assured, seamless compliance without the burden of set-up costs and implementation processes. RegAssure provides fast, automated regulatory intelligence that intuitively knows your business needs and can grow with you. Role mission: We are looking for an experienced and results-driven Chief Marketing Officer to join our executive team. The ideal candidate will be a delivery orientatedstrategic thinker with a proven ability to develop and execute marketing initiatives that align with business goals and enhance brand visibility. As the CMO, you will play a crucial role in shaping and implementing our marketing strategy to drive revenue growth, increase market share, and strengthen our brand presence. Responsibilities: Create and implement a comprehensive marketing strategy that encompasses digital marketing, traditional advertising, PR, and brand development. Oversee digital marketing efforts, including SEO, SEM, social media, and email marketing, to optimize online presence and lead generation. Lead efforts to enhance brand awareness and positioning, ensuring a consistent and compelling brand message across all channels. Drive customer acquisition initiatives and develop retention strategies to maximize customer lifetime value. Stay abreast of industry trends and competitive landscape, conducting market research and analysis to identify opportunities and threats. Collaborate with other departments, including sales, product development, and finance, to ensure alignment of marketing strategies with overall business objectives. Build, mentor, and lead a high-performing marketing team, fostering a culture of creativity, innovation, and accountability. What we're looking for: Experience working as a Marketing leader within a b2b enterprise SaaSbusiness A proven track record and demonstrated success in developing and implementing strategic marketing plans that have driven measurable results. Strong leadership and team management skills with the ability to inspire and motivate cross-functional teams. In-depth understanding of regulations within the financial servicesand familiarity with the latest marketing trends and technologies would be advantageous Why Us? Globally, we are one of a kind! CUBE is a well-established player in Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). We cover over 5,000 issuing bodies in 712 jurisdictions across 180 countries. Substantially more than our closest competitors. Freedom, flexibility & progression. We are the market leader within Regtech, and yet we are constantly evolving and you will have a significant influence over how we develop moving forwards. We will help you realise your full potential and grow into leadership positions across CUBE. ️ Internationally collaborative culture CUBE has more than 300 CUBERs across 11 locations in Europe, the Americas and APAC and we are united by our strong team-oriented culture. You will have the opportunity to work with likeminded colleagues from all over the world, gaining exposure to different cultures and business practices. Innovative & meaningful work We are always exploring new technologies and innovations that can help clients solve complex problems. If you're someone seeking the opportunity to work with cutting edge technology and work on challenging projects that have a real impact then we want to hear from you! Work life balance CUBE is a remote first business, you'll be able to design your home office and choose your own work equipment. Unable to work from home one week, or desperate for in-person interaction with colleagues? No problem-book a room in a coworking space or join one of our department monthly team meets (they're happening all the time!). Diversity, Equity andInclusion: We believe in equal opportunities and encourage applicants to apply to our open roles regardless of gender, marital status, race, nationality, ethnicity, religion, neurodiversity , sexual orientation and/or age and are committed to providing a wo rking environment where everyone is supported to be their authentic best selves. At CUBE we do our best to implement inclusive hiring processes to build a culture where we value diversity. We are a values driven company who care about growth and learning, therefore recognise we still have long way to go from where we want to be in regards to DE&I. As part of the application, we ask for personal datafor our internal diversity and inclusion bench-marking, so that we can tailor our DE&I strategies and identify opportunities to improve as a business.
We have a great opportunity for a Team Administrator, to work on a temporary basis, to start asap, for 3 months. Based in Southampton. 12.00/hr to 13.30/hr Team Administrator To start asap for 3 months Pay rate 12.00/hr to 13.30/hr Mon to Fri - 37 hrs per week Working fully on site Based in Southampton Team Administrator to be based at their head office. The role is working Monday to Friday on a full time basis. This will initially be for a 3 month period, with the possibility to then be extended. Duties include: To ensure the provision of effective and efficient administrative support to the Catering department and its external customers. Apply judgement and provide detailed, specialist advice and guidance for publicised messaging in order to ensure high levels of customer engagement. To support administrative processes for the online catering booking system and till systems, to include but not limited to data entry, creating orders, producing reports, updating products and price lists To support the administration of hospitality and events by co-ordinating with relevant departments and external visitors and supplying relevant information as required. To support the executive chef and head chef with menu costings, inputting allergen information and menus for display To oversee the effective administration of all health and safety documentation and reporting for catering services. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Apr 30, 2024
Seasonal
We have a great opportunity for a Team Administrator, to work on a temporary basis, to start asap, for 3 months. Based in Southampton. 12.00/hr to 13.30/hr Team Administrator To start asap for 3 months Pay rate 12.00/hr to 13.30/hr Mon to Fri - 37 hrs per week Working fully on site Based in Southampton Team Administrator to be based at their head office. The role is working Monday to Friday on a full time basis. This will initially be for a 3 month period, with the possibility to then be extended. Duties include: To ensure the provision of effective and efficient administrative support to the Catering department and its external customers. Apply judgement and provide detailed, specialist advice and guidance for publicised messaging in order to ensure high levels of customer engagement. To support administrative processes for the online catering booking system and till systems, to include but not limited to data entry, creating orders, producing reports, updating products and price lists To support the administration of hospitality and events by co-ordinating with relevant departments and external visitors and supplying relevant information as required. To support the executive chef and head chef with menu costings, inputting allergen information and menus for display To oversee the effective administration of all health and safety documentation and reporting for catering services. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Title: Commercial Account Handler - Complex CommercialLocation: Poole/NewburySalary: Negotiable plus benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Alan & Thomas Team. In this role you will be responsible for handling commercial & corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Apr 30, 2024
Full time
Title: Commercial Account Handler - Complex CommercialLocation: Poole/NewburySalary: Negotiable plus benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE) and the wider Alan & Thomas Team. In this role you will be responsible for handling commercial & corporate sized risks for prestigious clients across a range of industries and their cross class commercial insurance needs. You will deal with existing business and new business broking opportunities whilst also having the opportunity to visit clients. The position will require servicing of client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Broker/Account Handler with good cross class commercial insurance knowledge and looking for the next step or to take on wider responsibilities. The day to day: Work with Account Executives in achievement of their New Business and Renewal targets through proactive administration and customer support of the AE. Proactively support AE's through management of their prospect pipeline, provide profiling support to AE on prospects through use of telephone, other media and by accessing information within the public domain. Be aware of current New Business appointments and undertake some pre visit fact finding on behalf of the AE. This will include research of Credit Safe, Google, website etc. and produce documentation in agreed format In advance of new business visit obtain quotations for possible up sales (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) Make client renewal appointments on behalf of the AE and accompany them on approximately 1 or 2 a month to enhance client relationship Prepare detailed Renewal Review reports on behalf of the AE and obtain current claims experience where needed Obtain quotations for agreed 'up sales' (e.g. Excess PL, D&O, Excess PI, Loss Recovery or Additional Services) and include in review document Broking New Business or Renewals to the market in agreement with AE strategy preparing a comprehensive and high quality business submission document. Deal with incoming enquiries from clients (both allocated and unallocated as required), insurers and other third parties in a professional and timely manner involving the relevant AE if necessary due to technical nature or relationship issue. Maintain an efficient diary system including age debtors lists, accounts queries, chasing documentation and renewal terms Liaise with insurers and other third parties regarding the administration of client's insurance needs. Provide high level administration and customer support to another colleague on occasions, as directed by the Commercial Administration Team leader What's on offer: Competitive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 2+ years commercial insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and midterm adjustments of various insurance policies Excellent understanding of Commercial Insurance products and insurance options Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Essentials: Excellent Verbal & Written Communication skills Overview We're a young and growing retailer of home and industrial storage solutions based close to Chelmsford, Essex. We are looking to recruit an experienced customer services executive to join our small and friendly team. We are looking for someone with high standard of written and spoken English, You'll be outstanding on the phone and able to quickly get to grips with the complexities of our products and business. Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team. This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment. Job Responsibilities Ensure a high level of customer service by telephone, live chat and email. Advising customers on our range of storage solutions for home and business Processing orders over the phone Resolving delivery issues and tactfully dealing with occasional complaints Replying to enquires via email, live chat and over the phone General administrative tasks. Continually develop and increase product knowledge. Personal Skills Able to work on own initiative and as part of a team Experience in complaint handling Confident Positive, can do attitude The successful Candidate will be ideally located locally, within a 10-15 mile radius of our office in Writtle. We provide full training on products and systems. If this role is for you then please apply today! Job Type: Full-time Salary: £25,000.00-£26,000.00 per year Benefits: Casual dress Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday No weekends Supplemental pay types: Bonus scheme Experience: Customer service: 1 year (preferred) Work Location: In person
Apr 30, 2024
Full time
Essentials: Excellent Verbal & Written Communication skills Overview We're a young and growing retailer of home and industrial storage solutions based close to Chelmsford, Essex. We are looking to recruit an experienced customer services executive to join our small and friendly team. We are looking for someone with high standard of written and spoken English, You'll be outstanding on the phone and able to quickly get to grips with the complexities of our products and business. Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team. This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment. Job Responsibilities Ensure a high level of customer service by telephone, live chat and email. Advising customers on our range of storage solutions for home and business Processing orders over the phone Resolving delivery issues and tactfully dealing with occasional complaints Replying to enquires via email, live chat and over the phone General administrative tasks. Continually develop and increase product knowledge. Personal Skills Able to work on own initiative and as part of a team Experience in complaint handling Confident Positive, can do attitude The successful Candidate will be ideally located locally, within a 10-15 mile radius of our office in Writtle. We provide full training on products and systems. If this role is for you then please apply today! Job Type: Full-time Salary: £25,000.00-£26,000.00 per year Benefits: Casual dress Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday No weekends Supplemental pay types: Bonus scheme Experience: Customer service: 1 year (preferred) Work Location: In person
Sales Executive - Payment SoftwareBasic Salary between £35,000 and £43,000, OTE £60,000 + car allowance + benefitsHome based in UK My client is a market leading provider of software solutions for the leisure sector including gyms, leisure and sports clubs. Part of their product includes a suite of payment solutions, providing efficiencies and revenue saving opportunities for their customers. This new role has been created to focus on identifying and closing sales within the existing customer base as well as in partnership with the software sales team for new business targets. It's a consultative role, engaging with finance departments of client companies and identifying benefits for them. We're looking for someone with a good knowledge of payment solutions, including acquiring, direct debit, recurring card payment or merchant services who is also used to working in a targeted environment. If you're looking for a new challenge within the payments sector that's a bit different from the norm we'd love to hear from you! The Role: This position is a sales role, however you're acting as a payment product expert so it's very consultative. The product is a payments module and solution that goes hand in hand with the core software that the company produce. You'd be working closely with the existing software sales team who would pass over leads and knowledge of customers to help you identify where the potential lies. We're looking for you to shape a payment strategy for the sector, focusing on saving customers time and money whilst maximising recurring revenue streams You'll assist the sales and marketing teams in all communications (campaigns, events, meetings, demos etc) in relation to the payment offering Your main points of contact will be customers' financial teams to explain the solutions in detailed financial terms and language You'll demo the software solutions and associated products in person and virtually from your home base. The Person: We're looking for someone with strong knowledge and sales experience in software solutions within the payment sector. You'll have a strong knowledge in at least one of the following areas; acquirers and payment gateways, direct debits, online payments or chip and pin PEDs and merchant services. It's important that you can engage the finance teams of clients to explain how the integration works and minimise the concern over changing from an existing solution. We're looking for strong presentation and demonstration skills and of course excellent all round communication. Location doesn't matter but you must be comfortable travelling when needed to client sites. The Package: A basic salary between £35,000 and £43,000 is offered depending on experience An OTE around £25k on top is also available based on sales performance but this is uncapped £5k car allowance per year 25 days holiday + bank holidays Medicash scheme Cycle to work scheme and other benefits Great opportunity to grow and develop with a company who are part of a multinational software group. This role is immediately available to please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role
Apr 30, 2024
Full time
Sales Executive - Payment SoftwareBasic Salary between £35,000 and £43,000, OTE £60,000 + car allowance + benefitsHome based in UK My client is a market leading provider of software solutions for the leisure sector including gyms, leisure and sports clubs. Part of their product includes a suite of payment solutions, providing efficiencies and revenue saving opportunities for their customers. This new role has been created to focus on identifying and closing sales within the existing customer base as well as in partnership with the software sales team for new business targets. It's a consultative role, engaging with finance departments of client companies and identifying benefits for them. We're looking for someone with a good knowledge of payment solutions, including acquiring, direct debit, recurring card payment or merchant services who is also used to working in a targeted environment. If you're looking for a new challenge within the payments sector that's a bit different from the norm we'd love to hear from you! The Role: This position is a sales role, however you're acting as a payment product expert so it's very consultative. The product is a payments module and solution that goes hand in hand with the core software that the company produce. You'd be working closely with the existing software sales team who would pass over leads and knowledge of customers to help you identify where the potential lies. We're looking for you to shape a payment strategy for the sector, focusing on saving customers time and money whilst maximising recurring revenue streams You'll assist the sales and marketing teams in all communications (campaigns, events, meetings, demos etc) in relation to the payment offering Your main points of contact will be customers' financial teams to explain the solutions in detailed financial terms and language You'll demo the software solutions and associated products in person and virtually from your home base. The Person: We're looking for someone with strong knowledge and sales experience in software solutions within the payment sector. You'll have a strong knowledge in at least one of the following areas; acquirers and payment gateways, direct debits, online payments or chip and pin PEDs and merchant services. It's important that you can engage the finance teams of clients to explain how the integration works and minimise the concern over changing from an existing solution. We're looking for strong presentation and demonstration skills and of course excellent all round communication. Location doesn't matter but you must be comfortable travelling when needed to client sites. The Package: A basic salary between £35,000 and £43,000 is offered depending on experience An OTE around £25k on top is also available based on sales performance but this is uncapped £5k car allowance per year 25 days holiday + bank holidays Medicash scheme Cycle to work scheme and other benefits Great opportunity to grow and develop with a company who are part of a multinational software group. This role is immediately available to please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role
Our client We have partnered with an amazing business in the heart of West Molesey who are currently looking for an Client Services Executive to join their team due to landing a major contract. They have a hugely supportive working culture and offer consistent career development as you continue to grow into the role. This role will require candidates to be in the office 5 days a week. Job description Act as the first point of contact for all client queries including fleet management and part orders. Speak to all suppliers and manage relationships in a professional manner. Process all logistic administration with excellent efficiency and provide an excellent standard of service. Request the relevant compliance for customer cases and organise on the CRM system with good attention to detail. Work closely in a team dynamic to make sure that all targets are achieved on a daily basis. Manage all client invoicing and raise PO orders accordingly. Key skills required 2+ years experience working in an office environment Client service driven and excellent relationship management experience Team player Career motivated Organised with excellent attention to detail Benefits Private medical Parking on-site Career development Excellent holiday allowance
Apr 29, 2024
Full time
Our client We have partnered with an amazing business in the heart of West Molesey who are currently looking for an Client Services Executive to join their team due to landing a major contract. They have a hugely supportive working culture and offer consistent career development as you continue to grow into the role. This role will require candidates to be in the office 5 days a week. Job description Act as the first point of contact for all client queries including fleet management and part orders. Speak to all suppliers and manage relationships in a professional manner. Process all logistic administration with excellent efficiency and provide an excellent standard of service. Request the relevant compliance for customer cases and organise on the CRM system with good attention to detail. Work closely in a team dynamic to make sure that all targets are achieved on a daily basis. Manage all client invoicing and raise PO orders accordingly. Key skills required 2+ years experience working in an office environment Client service driven and excellent relationship management experience Team player Career motivated Organised with excellent attention to detail Benefits Private medical Parking on-site Career development Excellent holiday allowance
Account Management Administrator Based in Hampton Hill. Salary: up to £23,000Full time, permanent office-based position We are currently recruiting for an Account Management Administrator to work within a friendly team based in Thames Ditton. This is an ideal role for an organised candidate who enjoys administration. Person Specification : Administration skills and experience Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation Ability to produce accurate work to tight deadlines under pressure Excellent communication skills - both written and verbal communications Previous experience within the automotive or fleet management sector would be a distinct advantage The ability to work autonomously and as part of a team successfully Highly proficient in MS Office Ability to problem solve and think outside the box Effective time management and work prioritisation Positive, proactive and flexible outlook with high levels of integrity and empathy Enthusiastic, tenacious and hardworking Highly professional with excellent self-presentation standards A full driving licence is desirable Key Responsibilities: To ensure that the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions and quality procedures Prepare and send packs to the relevant client prior to delivery To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders Assist in the preparation of contract review presentation documentation To produce client related reports and manage client administration To administer and report on the company To undertake tasks and administration relating to the products and filing of documents As per request, prepare and send overseas travel documentation to the relevant customer To process daily invoicing efficiently & accurately ensuring information is correct & profit margins maintained
Apr 29, 2024
Full time
Account Management Administrator Based in Hampton Hill. Salary: up to £23,000Full time, permanent office-based position We are currently recruiting for an Account Management Administrator to work within a friendly team based in Thames Ditton. This is an ideal role for an organised candidate who enjoys administration. Person Specification : Administration skills and experience Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation Ability to produce accurate work to tight deadlines under pressure Excellent communication skills - both written and verbal communications Previous experience within the automotive or fleet management sector would be a distinct advantage The ability to work autonomously and as part of a team successfully Highly proficient in MS Office Ability to problem solve and think outside the box Effective time management and work prioritisation Positive, proactive and flexible outlook with high levels of integrity and empathy Enthusiastic, tenacious and hardworking Highly professional with excellent self-presentation standards A full driving licence is desirable Key Responsibilities: To ensure that the administration tasks of the account management function are completed accurately and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions and quality procedures Prepare and send packs to the relevant client prior to delivery To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders Assist in the preparation of contract review presentation documentation To produce client related reports and manage client administration To administer and report on the company To undertake tasks and administration relating to the products and filing of documents As per request, prepare and send overseas travel documentation to the relevant customer To process daily invoicing efficiently & accurately ensuring information is correct & profit margins maintained
Business Development Executive (On-Site) Location : Ellesmere Port, Chester Contract Type: Permanent - Full Time Hours: 08:30 - 16:30 pm Monday - Friday Salary: £30,000 per annum with uncapped commission About the role: We are looking to recruit an enthusiastic and experienced Business Development Executive who will engage with prospective and existing customers.Outbound calls to our existing database, contacting potential new prospects from bought in lead packs and progressing calls to our existing customers and prospects. A key KPI will be to secure face-to-face appointments with contacts from the construction industry as well as gaining enquiries for our products and services.This is an exciting opportunity for an experienced Business Development Executive to join a growing Company. Key Responsibilities: • Telephone prospects to promote the Company's services and products.• Follow up and qualify leads from the CRM system.• Explain the products and services offered delivering a scripted sales pitch.• Gather information and verify details.• Answer product related customer questions.• Book customer visits and trial dates.• Ensure the CRM database is updated and managed.• Support the sales team in following up leads. Skills & Experience: • Positive and engaging manner.• Excellent communication skills and confident talking on the phone.• Previous experience in business development/telemarketing or telesales.• Previous experience with CRM systems.• Experience of working with social media (desirable).• Confident speaking to a variety of decision makers.• Used to working in an office as part of a team.• Strong customer focus with a high standard of service and attention to detail.• Able to be proactive and consultative on the phone.• A clear speaking voice of smart appearance and Used to making at least 60 outbound calls per day. Qualifications: • GCSE Level in English and Mathematics• IT literate including Outlook and Excel. Why Join RVT Group? RVT Group are a specialist hire company, providing, dust control, fume extraction, noise barriers, ventilation, climate control, water treatment, environmental monitoring and confined space safety equipment. We work predominantly within the construction sector, but we also operate within several horizontal sectors, including civils, rail, healthcare, utilities, industry and more. We have a unique consultative approach and work with our customers to understand the full scope of activities on site before recommending a fully compliant hazard control solution. We want our customers to benefit from solutions that are not only cost-effective, but that effectively protect workers from developing occupational ill-health conditions. RVT Group are an ethical company that genuinely cares about people and the environment; it is our vision to achieve a world where the impact of site work on life, health and the environment is effectively zero. We have 5 company values that all of our staff embrace; can do attitude, honest and accountable, deliver excellence, respect and care for all, enthusiastic and positive. We have just launched a new ESG strategy in which we aim to be Carbon neutral by 2024 and Net Zero by 2029. We also donate a lot to charity and hold fundraising events such as bake sales, table tennis tournaments and 5k runs. We also organise regular 'Great Place to Work' events for staff, which include team games, think tank sessions, product training, business updates, music, and good food! Additional Benefits: • Generous Bonus Schemes (sales based & performance based)• Holidays - 20 days plus Bank Holidays increasing to 25 days on completion of 2 years' service.• Pension Scheme (Auto Enrolment)• Healthcare Plan (Optional after completion of probationary period)• Continuous Professional Development Training & Annual Growth Plan• 'Great Place to Work Events' (Team building events)• Free-lunch Fridays• EAP Line• Financial advisory services You may also have experience in the following: Business Development Management, Business Development, BDM, Business Development Executive, Sales Manager, Sales Executive, Account Manager, Account Management, Key Account Manager, Field Sales, Field Sales Manager, etc. REF-
Apr 29, 2024
Full time
Business Development Executive (On-Site) Location : Ellesmere Port, Chester Contract Type: Permanent - Full Time Hours: 08:30 - 16:30 pm Monday - Friday Salary: £30,000 per annum with uncapped commission About the role: We are looking to recruit an enthusiastic and experienced Business Development Executive who will engage with prospective and existing customers.Outbound calls to our existing database, contacting potential new prospects from bought in lead packs and progressing calls to our existing customers and prospects. A key KPI will be to secure face-to-face appointments with contacts from the construction industry as well as gaining enquiries for our products and services.This is an exciting opportunity for an experienced Business Development Executive to join a growing Company. Key Responsibilities: • Telephone prospects to promote the Company's services and products.• Follow up and qualify leads from the CRM system.• Explain the products and services offered delivering a scripted sales pitch.• Gather information and verify details.• Answer product related customer questions.• Book customer visits and trial dates.• Ensure the CRM database is updated and managed.• Support the sales team in following up leads. Skills & Experience: • Positive and engaging manner.• Excellent communication skills and confident talking on the phone.• Previous experience in business development/telemarketing or telesales.• Previous experience with CRM systems.• Experience of working with social media (desirable).• Confident speaking to a variety of decision makers.• Used to working in an office as part of a team.• Strong customer focus with a high standard of service and attention to detail.• Able to be proactive and consultative on the phone.• A clear speaking voice of smart appearance and Used to making at least 60 outbound calls per day. Qualifications: • GCSE Level in English and Mathematics• IT literate including Outlook and Excel. Why Join RVT Group? RVT Group are a specialist hire company, providing, dust control, fume extraction, noise barriers, ventilation, climate control, water treatment, environmental monitoring and confined space safety equipment. We work predominantly within the construction sector, but we also operate within several horizontal sectors, including civils, rail, healthcare, utilities, industry and more. We have a unique consultative approach and work with our customers to understand the full scope of activities on site before recommending a fully compliant hazard control solution. We want our customers to benefit from solutions that are not only cost-effective, but that effectively protect workers from developing occupational ill-health conditions. RVT Group are an ethical company that genuinely cares about people and the environment; it is our vision to achieve a world where the impact of site work on life, health and the environment is effectively zero. We have 5 company values that all of our staff embrace; can do attitude, honest and accountable, deliver excellence, respect and care for all, enthusiastic and positive. We have just launched a new ESG strategy in which we aim to be Carbon neutral by 2024 and Net Zero by 2029. We also donate a lot to charity and hold fundraising events such as bake sales, table tennis tournaments and 5k runs. We also organise regular 'Great Place to Work' events for staff, which include team games, think tank sessions, product training, business updates, music, and good food! Additional Benefits: • Generous Bonus Schemes (sales based & performance based)• Holidays - 20 days plus Bank Holidays increasing to 25 days on completion of 2 years' service.• Pension Scheme (Auto Enrolment)• Healthcare Plan (Optional after completion of probationary period)• Continuous Professional Development Training & Annual Growth Plan• 'Great Place to Work Events' (Team building events)• Free-lunch Fridays• EAP Line• Financial advisory services You may also have experience in the following: Business Development Management, Business Development, BDM, Business Development Executive, Sales Manager, Sales Executive, Account Manager, Account Management, Key Account Manager, Field Sales, Field Sales Manager, etc. REF-