Job Description OTE - £24,000 - Uncapped Commission - Career ProgressionAt CM Rent & Sales, part of the Connells Group, we're looking for a highly motivated Estate Agent to join as a Lettings Negotiator to complement our fantastic residential Lettings team in Chelmsford. What's in it for you as our Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of an Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Estate Agent / Lettings Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle In 2003, CM Rent & Sales started out with one aim, to help local people move in Essex. Since then we have grown our business and have a reputation of being honest, reliable and professional. We are local people with local knowledge here to help make your property move a success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03916
May 02, 2024
Full time
Job Description OTE - £24,000 - Uncapped Commission - Career ProgressionAt CM Rent & Sales, part of the Connells Group, we're looking for a highly motivated Estate Agent to join as a Lettings Negotiator to complement our fantastic residential Lettings team in Chelmsford. What's in it for you as our Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of an Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Estate Agent / Lettings Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle In 2003, CM Rent & Sales started out with one aim, to help local people move in Essex. Since then we have grown our business and have a reputation of being honest, reliable and professional. We are local people with local knowledge here to help make your property move a success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03916
Job Description OTE - £27,000 - Uncapped Commission - Career ProgressionAt Allen & Harris , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Stirling . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Allen & Harris are an award-winning estate agency and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04504
May 02, 2024
Full time
Job Description OTE - £27,000 - Uncapped Commission - Career ProgressionAt Allen & Harris , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Stirling . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Allen & Harris are an award-winning estate agency and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04504
Our client, an established and reputable Wirral based law firm, is seeking a Conveyancing Assistant to join their busy conveyancing team.This is a great opportunity for an experienced Conveyancing Assistant to increase their experience, or for a Senior Assistant to increase their exposure within this area. Working with a Senior Conveyancer, the successful Conveyancing Assistant will assist with administrative elements of the conveyancing process, alongside assisting the fee earner with the process from start to finish. Your duties will include: You will work under supervision, including entering new files on the file list, acknowledging and processing estate agent memorandum of sales, obtaining Land Registry documentation from the online portal, preparing the Contract Pack on sale transactions, applying for redemption statements, applying for searches on purchase transactions, applying for Land Registry searches on purchase transactions, preparing files for completion including the production of Accounts Completion Packs, co-ordinating the completion day on both sale and purchase transactions, dealing with incoming calls to the team, providing updates when required, and assist with client queries. The Candidate: Candidate should demonstrate experience of dealing with pre-contract enquiries raised by the buyer's solicitors on sale transactions, co-ordinating exchange of contracts on both sale and purchase transactions, reviewing Source of Funds and Stamp Duty Forms on purchase transactions, reviewing and reporting on search results on purchase transactions, reviewing and reporting on mortgage offers on purchase transactions, dealing with any pre-completion mortgage conditions on purchase transactions, preparing the contract documentation for the clients to sign on purchase transactions, preparing completion statements on both sale and purchase transactions.In addition, the ideal candidate will demonstrate a thorough knowledge and experience of dealing with all aspects of residentail conveyancing matters.Depending on experience there is an excellent package on offer for the right candidate and an opportunity for a candidate to be a part of an estabilsihed, structured conveyancing team.If this role is of interest to you please contact Rebecca on or e-mail for more information.
May 01, 2024
Full time
Our client, an established and reputable Wirral based law firm, is seeking a Conveyancing Assistant to join their busy conveyancing team.This is a great opportunity for an experienced Conveyancing Assistant to increase their experience, or for a Senior Assistant to increase their exposure within this area. Working with a Senior Conveyancer, the successful Conveyancing Assistant will assist with administrative elements of the conveyancing process, alongside assisting the fee earner with the process from start to finish. Your duties will include: You will work under supervision, including entering new files on the file list, acknowledging and processing estate agent memorandum of sales, obtaining Land Registry documentation from the online portal, preparing the Contract Pack on sale transactions, applying for redemption statements, applying for searches on purchase transactions, applying for Land Registry searches on purchase transactions, preparing files for completion including the production of Accounts Completion Packs, co-ordinating the completion day on both sale and purchase transactions, dealing with incoming calls to the team, providing updates when required, and assist with client queries. The Candidate: Candidate should demonstrate experience of dealing with pre-contract enquiries raised by the buyer's solicitors on sale transactions, co-ordinating exchange of contracts on both sale and purchase transactions, reviewing Source of Funds and Stamp Duty Forms on purchase transactions, reviewing and reporting on search results on purchase transactions, reviewing and reporting on mortgage offers on purchase transactions, dealing with any pre-completion mortgage conditions on purchase transactions, preparing the contract documentation for the clients to sign on purchase transactions, preparing completion statements on both sale and purchase transactions.In addition, the ideal candidate will demonstrate a thorough knowledge and experience of dealing with all aspects of residentail conveyancing matters.Depending on experience there is an excellent package on offer for the right candidate and an opportunity for a candidate to be a part of an estabilsihed, structured conveyancing team.If this role is of interest to you please contact Rebecca on or e-mail for more information.
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Shirley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04580
May 01, 2024
Full time
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Shirley . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04580
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Redditch . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04579
May 01, 2024
Full time
Job Description At Shipways, part of the Connells Group, we're looking for a highly motivated Branch Administrator to support our fantastic team in branch in Redditch . As our Branch Administrator you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. What's in it for you as our Branch Administrator? Industry leading training and development Demonstrable career ladder Opportunities for progression Supportive , rewarding and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Branch Administrator The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels. Skills and experience required to be a successful Branch Administrator Preferably experience as an Administrator / Secretary or similar role Customer focussed and comfortable in a client facing role Resilient , positive , numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Keen interest in learning and keeping up to date with industry changes Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Shipways Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04579
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
May 01, 2024
Full time
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an experienced Senior Trade and Wholesale Sales Coordinator to join their Business Administration team. As Senior Trade and Wholesale Sales Coordinator you will be the proactive office-based contact for the UK Sales Managers become the go-to centre of information and actions problem solve and drive business. In House point of contact for Trade and Wholesale business for customers colleagues and stakeholders. Manage the business CRM database system. Manage the mobile showroom and static showroom bookings and merchandising appointments. Provide sales analysis and support area and customer level. The Senior Trade and Wholesale Sales Coordinator will be required to regularly attend site visits to customers, wholesalers, trade shows in supporting sales and merchandising. Senior Trade and Wholesale Sales Coordinator Specific Job Responsibilities: Engage with Management weekly with a report of activity and issues and set a plan for the forthcoming week. Manage and report on Mobile and static showroom bookings individually and analyse this will include original work in creating bookings. Prior to those meetings provide analysis and obtain post meetings notes in detail and with action points follow up all to conclusion. Training will be a key requirement for the role to be successful plot and demand all personal needs and report on plan and requirement weekly. Take all sales calls incoming and proactively deal with issues handing on issues to relevant teams and coordinating responses. Ensure sales team is equipped with all available information and marketing materials to maximise performance level. Liaise with warehouse and dispatch teams to ensure effect communication and all deliveries are made on time and in full. Track Out of /In Stock and communicate with colleagues and stakeholders. Co-ordinate and plan Agents bi-annual sales meetings. Key Stockist maintain correct lists of KS levels and monitor activities and support sales activity into these customers. Attend customer showroom meetings (In House Wholesale and Nationals) and record minutes, distribute action points and oversee actions to completion. Clare to support development. Assist with all merchandising requirement and communicate to all internal staff and Agents participate in delivery of merchandising (will require travel out of office and region) CRM: To be a Super User of CRM system and be involved in the new ERP implementation Maintain and update database Ensure CRM company contacts and records are kept up to date Update customer activity/meeting notes Use CRM to ensure information is available and coordinated Senior Trade and Wholesale Sales Coordinator General Tasks: To undertake any other reasonably requested task not directly referred to in the job description Work with and support other departments be proactive in engagement and support their requirements Observe all Company Health and Safety requirements. Senior Trade and Wholesale Sales Coordinator Relevant Skills and Experience: Essentials: Ability to create, run and analyse reports Strong administrative and management skills Knowledge and use of Microsoft Office (In particular Excel Outlook Powerpoint) Ability to learn systems readily Phocas Pixsell Business Central Attention to detail and ability to work under pressure Strong communication skills, ability to communicate confidently and effectively at all levels, both written and verbal, face to face and telephone calling Ability to plan and organise workload to meet tight deadlines Innovative and self-motivated Ability to confidently engage with all levels of personnel internally and externally This is an office based position and comes with an excellent salary of £30K per annum DOE. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times.
Job Description At William H Brown, part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Northampton. OTE - £40,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04555
May 01, 2024
Full time
Job Description At William H Brown, part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Northampton. OTE - £40,000 - Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04555
Job Description Uncapped Commission - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Rainham . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04390
May 01, 2024
Full time
Job Description Uncapped Commission - Career ProgressionAt William H Brown , part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Rainham . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04390
Job Description Profit Share, Company Car, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Billericay working in our well known Bairstow Eves estate agency.This is a great opportunity for an established Estate Agent looking for progression and to step in to branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03684
May 01, 2024
Full time
Job Description Profit Share, Company Car, Uncapped Commission We're looking for a highly motivated Branch Manager - Estate Agent to lead our fantastic residential sales team in Billericay working in our well known Bairstow Eves estate agency.This is a great opportunity for an established Estate Agent looking for progression and to step in to branch management appointment in residential sales. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . The main purpose of the role of a Branch Manager - Estate Agent is to maximise the overall income and profitability of your branch. What's in it for you as our Branch Manager - Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Branch Manager - Estate Agent: Running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Optimising every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Branch Manager - Estate Agent: Preferably an experienced Branch Manager, Assistant Branch Manager, Residential Sales Manager or a Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Demonstrable Sales Management experience Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence Bairstow Eves has been an established name in the residential property market for over 120 years, working successfully as both sales and lettings agents since 1899. Originally starting life in North London, Essex and Hertfordshire we now have branches across the country. From London to Kent and Coventry to Nottingham, you can be sure that our extensive local knowledge and experienced and friendly staff are well placed to help you with your property move. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03684
Job Description OTE: £35,000, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Regional Sales Valuer/Lister to complement our fantastic residential sales team in Pwllheli working in our well known Beresford Adams estate agency. What's in it for you as our Regional Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Regional Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Regional Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Established in 1889, Beresford Adams have a large branch network of 18 linked offices throughout Cheshire and North Wales, helping people move throughout the North West region for over 120 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03386
May 01, 2024
Full time
Job Description OTE: £35,000, Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Regional Sales Valuer/Lister to complement our fantastic residential sales team in Pwllheli working in our well known Beresford Adams estate agency. What's in it for you as our Regional Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Regional Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Regional Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Established in 1889, Beresford Adams have a large branch network of 18 linked offices throughout Cheshire and North Wales, helping people move throughout the North West region for over 120 years. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03386
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Tring . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04609
May 01, 2024
Full time
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Tring . The Trainee Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program. A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04609
A growth opportunity for commercial leaders Run your own fully operational insurance business with renewal rates of 95% Six-figure income potential with further earnings growth and no capital investment required Strategic leadership opportunity with a focus on growing a commercial client portfolio Create bespoke insurance solutions with the support of NFU Mutual. At NFU Mutual, we've built our reputation on, and succeeded in, the agricultural sector. From this respected platform we're now leveraging our heritage and expertise to protect a wider portfolio of non-farming commercial clients, from large £multi-million Corporates through to SME's and sole traders. As Senior Partner in the Inverness and Elgin NFU Mutual Agency, you'll be the strategic figurehead needed to steer this business to new heights. You'll be key to expanding the agency beyond its core farming portfolio to secure a future as a leading farming and commercial insurance provider across the region. For more complex or unusual requirements, you'll have the support of the NFU Mutual Wholesale Broking and Outplacement team, who'll go out to the wider insurance markets to create bespoke insurance solutions for new and existing clients. This is a self-employed opportunity that comes with a loyal client base with renewal rates of over 95%; prospects of significant and sustained new business growth; plus, the support and backing of one of the UK's most trusted insurers. Your experience as a strategic leader This is a 360-degree leadership opportunity, one that requires strategic sales leadership, not necessarily from the Insurance or Financial Services industry, although that would be highly beneficial. You'll also need: Experience of developing and delivering an ambitious commercial growth strategy Experience of building, leading and inspiring teams, to drive towards a common goal Commercial flair with local/regional business awareness across industry A customer ethos that places new and existing clients at the heart of the business. In addition to your business leadership skills, a personal interest in rural affairs or the local farming community will help your credibility further, given the core nature of the agency's business. It will also help with your additional role as Group Secretary for the National Farming Union, Scotland. Group Secretary, NFU Scotland (NFUS) One of the other aspects of this opportunity is being appointed NFUS Group Secretary. With support from the two existing Group Secretary partners in the Inverness and Elgin agency, you'll be the collective voice of the Union, bringing the agriculture community together and sharing best-practice and policy updates. With full backing from the NFUS, you'll have access to expert advice and specialist support on everything from policy and increasing membership numbers to marketing and media. In this role you're supporting the needs of the farming community and opening doors to future business opportunities for your agency. Rewards and support As a self-employed Senior Partner and Agent of NFU Mutual, your earnings are based on the performance of the agency. However, this is a self-employed opportunity with a difference. Unlike most business ventures which demand start-up funding or venture buy-ins, our model requires zero upfront capital investment. In addition, as Senior Partner of the Inverness and Elgin NFU Mutual agency you'll benefit from: A sizeable and ready-made renewal book, with projected earnings in your first year potentially reaching six-figures. Future earnings growth potential thanks to the agency's high growth prospects in commercial insurance. Your drive, ambition and vision are the only limits to your future earning potential. Our commitment to set you up for success and help you along the way too. Whilst it's your business to run, you'll have access to a host of NFU Mutual support services including sales, marketing, financial planning and so much more. Apply now This is a 'best of both worlds' opportunity, balancing the flexibility of self-employment with the backing of an already successful team and NFU Mutual, a hugely respected insurance business. If you're interested in this opportunity, please submit your application as early as possible as we may close this vacancy early if we receive sufficient applications.
May 01, 2024
Full time
A growth opportunity for commercial leaders Run your own fully operational insurance business with renewal rates of 95% Six-figure income potential with further earnings growth and no capital investment required Strategic leadership opportunity with a focus on growing a commercial client portfolio Create bespoke insurance solutions with the support of NFU Mutual. At NFU Mutual, we've built our reputation on, and succeeded in, the agricultural sector. From this respected platform we're now leveraging our heritage and expertise to protect a wider portfolio of non-farming commercial clients, from large £multi-million Corporates through to SME's and sole traders. As Senior Partner in the Inverness and Elgin NFU Mutual Agency, you'll be the strategic figurehead needed to steer this business to new heights. You'll be key to expanding the agency beyond its core farming portfolio to secure a future as a leading farming and commercial insurance provider across the region. For more complex or unusual requirements, you'll have the support of the NFU Mutual Wholesale Broking and Outplacement team, who'll go out to the wider insurance markets to create bespoke insurance solutions for new and existing clients. This is a self-employed opportunity that comes with a loyal client base with renewal rates of over 95%; prospects of significant and sustained new business growth; plus, the support and backing of one of the UK's most trusted insurers. Your experience as a strategic leader This is a 360-degree leadership opportunity, one that requires strategic sales leadership, not necessarily from the Insurance or Financial Services industry, although that would be highly beneficial. You'll also need: Experience of developing and delivering an ambitious commercial growth strategy Experience of building, leading and inspiring teams, to drive towards a common goal Commercial flair with local/regional business awareness across industry A customer ethos that places new and existing clients at the heart of the business. In addition to your business leadership skills, a personal interest in rural affairs or the local farming community will help your credibility further, given the core nature of the agency's business. It will also help with your additional role as Group Secretary for the National Farming Union, Scotland. Group Secretary, NFU Scotland (NFUS) One of the other aspects of this opportunity is being appointed NFUS Group Secretary. With support from the two existing Group Secretary partners in the Inverness and Elgin agency, you'll be the collective voice of the Union, bringing the agriculture community together and sharing best-practice and policy updates. With full backing from the NFUS, you'll have access to expert advice and specialist support on everything from policy and increasing membership numbers to marketing and media. In this role you're supporting the needs of the farming community and opening doors to future business opportunities for your agency. Rewards and support As a self-employed Senior Partner and Agent of NFU Mutual, your earnings are based on the performance of the agency. However, this is a self-employed opportunity with a difference. Unlike most business ventures which demand start-up funding or venture buy-ins, our model requires zero upfront capital investment. In addition, as Senior Partner of the Inverness and Elgin NFU Mutual agency you'll benefit from: A sizeable and ready-made renewal book, with projected earnings in your first year potentially reaching six-figures. Future earnings growth potential thanks to the agency's high growth prospects in commercial insurance. Your drive, ambition and vision are the only limits to your future earning potential. Our commitment to set you up for success and help you along the way too. Whilst it's your business to run, you'll have access to a host of NFU Mutual support services including sales, marketing, financial planning and so much more. Apply now This is a 'best of both worlds' opportunity, balancing the flexibility of self-employment with the backing of an already successful team and NFU Mutual, a hugely respected insurance business. If you're interested in this opportunity, please submit your application as early as possible as we may close this vacancy early if we receive sufficient applications.
Job Description OTE: £24,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent to join as a Lettings Negotiator to complement our fantastic residential Lettings team in Witham working in our well known CM Rent & Sales estate agency. What's in it for you as our Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Estate Agent / Lettings Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle In 2003, CM Rent & Sales started out with one aim, to help local people move in Essex. Since then we have grown our business and have a reputation of being honest, reliable and professional. We are local people with local knowledge here to help make your property move a success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03915
May 01, 2024
Full time
Job Description OTE: £24,000 - Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent to join as a Lettings Negotiator to complement our fantastic residential Lettings team in Witham working in our well known CM Rent & Sales estate agency. What's in it for you as our Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Key responsibilities of a Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Estate Agent / Lettings Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle In 2003, CM Rent & Sales started out with one aim, to help local people move in Essex. Since then we have grown our business and have a reputation of being honest, reliable and professional. We are local people with local knowledge here to help make your property move a success. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03915
Travel Trade Sales Executive :An established, exciting travel brand are recruiting for a Trade Sales Executive to join their team covering Wales and the Southwest of England. This role will aid the development of retail travel sales in support of retail travel partners. Playing a pivotal role, the successful candidate will be responsible for managing and nurturing retail travel agent relationships while driving sales growth. This position requires a dynamic individual with an understanding of the travel retail network, fantastic communication skills, approachability, a strong sales background, and a commitment to delivering excellent customer service. The position is mainly field based, with occasional days from home and offers a salary of £24,000 plus £250 car allowance per month , company bonus , pension, and the opportunity to attend FAM trips Worldwide. Travel Trade Sales Executive Responsibilities: .Nurturing existing B2B relationships with travel agents to encourage sales growth through regular face to face visits. .Seeking out new B2B opportunities through research. .Providing data and insight feedback to the head of retail on a regular basis. .Deliver engaging training sessions on our website, products, and destinations; ensuring agents are aware of key USP's. .Act as a point of contact for agents and direct queries to the relevant departments to ensure high level of service maintained. .Achieve required deadlines and KPI's as outlined by the head of retail. .Attend trade events /conferences and FAM trips Travel Trade Sales Executive Skills: .Experience working in travel ideally retail travel or in trade sales represent a brand on the road. .Excellent understanding of travel products and providers .Confident communicator and an ability to engage with agents and other suppliers and deliver training. .Sales and target driven. .Passionate about travel .UK driving license If you would like to apply for the role of Travel Trade Sales Executive, please email a copy of your cv to or call Rachel on Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit JBRP1_UKTJ
May 01, 2024
Full time
Travel Trade Sales Executive :An established, exciting travel brand are recruiting for a Trade Sales Executive to join their team covering Wales and the Southwest of England. This role will aid the development of retail travel sales in support of retail travel partners. Playing a pivotal role, the successful candidate will be responsible for managing and nurturing retail travel agent relationships while driving sales growth. This position requires a dynamic individual with an understanding of the travel retail network, fantastic communication skills, approachability, a strong sales background, and a commitment to delivering excellent customer service. The position is mainly field based, with occasional days from home and offers a salary of £24,000 plus £250 car allowance per month , company bonus , pension, and the opportunity to attend FAM trips Worldwide. Travel Trade Sales Executive Responsibilities: .Nurturing existing B2B relationships with travel agents to encourage sales growth through regular face to face visits. .Seeking out new B2B opportunities through research. .Providing data and insight feedback to the head of retail on a regular basis. .Deliver engaging training sessions on our website, products, and destinations; ensuring agents are aware of key USP's. .Act as a point of contact for agents and direct queries to the relevant departments to ensure high level of service maintained. .Achieve required deadlines and KPI's as outlined by the head of retail. .Attend trade events /conferences and FAM trips Travel Trade Sales Executive Skills: .Experience working in travel ideally retail travel or in trade sales represent a brand on the road. .Excellent understanding of travel products and providers .Confident communicator and an ability to engage with agents and other suppliers and deliver training. .Sales and target driven. .Passionate about travel .UK driving license If you would like to apply for the role of Travel Trade Sales Executive, please email a copy of your cv to or call Rachel on Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit JBRP1_UKTJ
Job Description Uncapped Commission - Career ProgressionAt Miller , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Torpoint . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Established over 65 years ago, Miller Countrywide is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03848
May 01, 2024
Full time
Job Description Uncapped Commission - Career ProgressionAt Miller , part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Torpoint . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Established over 65 years ago, Miller Countrywide is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03848
About Finerbase Ltd (Finerbase) Finerbase is an investment group investing in fast-growing and forward-thinking companies within a broad spectrum of opportunities. Finerbase launched its operations in 2014 with the purpose of investing into innovative and technologically-advanced financial services firms. From day one, we've worked on raising and providing capital to help select companies grow, while providing continuing business support and offering advice on their most important strategic decisions and transactions. Finerbase is an evolving business with ambitious plans for growth. We are fast expanding our range of activities, services, and geographical reach, to complement our current investment and business activities and grow a densely-interconnected ecosystem of services within our group offering. Job Role: Business Support Coordinator - Private Office Purpose of job: To provide a complete range of office administration, facilities management, health and safety, HR, administrative, coordination and corporate services as required for all areas of the private office function and private client's relationships. Key Duties: Assist office reception and office management coordination; Assist with HR duties, new joiner onboarding and offboarding, recruitment, coordinating annual appraisals, assist with coordination of staff administration etc; Responsible for day-to-day support and management of clients including on-boarding, KYC collection/maintenance and other items as required to support clients; Assisting preparation of client pitches and presentations; Provide assistance with a range company administration service as required including arrange notarisation and apostille of documents; Assist with review and preparation of statutory company documents including but not limited to: change of the company's name; change of directors and shareholders), arranging drafting (as required) and reviewing of various documents requested by the client; Manage and coordinate annual renewals including: sending out reminders to clients, liaising with registered agents, updating respective internal/external databases, Company House filings, LEI and ICO renewals etc Liaise, interact and coordinate requests with service providers; Responsible for all aspects of new bank account opening/changes to bank account management as required by client (change of signatories, preparation of payment instructions and other bank related matters ensuring smooth operation of clients' banking accounts - personal and business); Collate and provide full spectrum of KYC and AML documents, source of wealth, source of funds, statements of assets and liabilities, FATCA and CRS Self-Certification Forms etc; Responsible for the maintenance, updating, checking and reporting on update status of client database and all client records (including any statutory registers or other records); Responsible for insurances; Responsible for the full administrative aspects of document control functions on the daily basis (filling, scanning, and compliance). Ensuring that all documentation received is efficiently managed, noted, handled, communicated to clients, sorted and filed; Invoice, sales orders, purchase order management and coordinating payment; Other tasks which might be assigned from time to time. Skills & abilities: Background in office management, company administration, banking or legal services sectors are a plus; Ability to prioritise conflicting needs, progress matters expeditiously and follow through on projects to successful completion; Strong analytical skills and proven ability to develop and maintain client relationships Strong relationships building and communication skills; Experience of managing a number of projects and managing to tight deadlines with a proven track record of managing projects within a large, highly complex, cross-functional environment; Ability to work independently in a high pace demanding environment and on own initiative whilst being part of a wider team; A proactive approach to problem-solving with good decision-making capability; Desire to strive and go the extra mile; Demonstrate ability to understand parameters of authority; Have the ability to communicate clearly written and verbal; Be flexible and comfortable with a broad variety of duties that may change at short notice. Remuneration Salary CompetitiveBonus Discretionary based on individual and company performanceLocation: Mayfair, London, UKWorkplace: Currently hybridBenefits Private health insurance, dental insurance, pension scheme
May 01, 2024
Full time
About Finerbase Ltd (Finerbase) Finerbase is an investment group investing in fast-growing and forward-thinking companies within a broad spectrum of opportunities. Finerbase launched its operations in 2014 with the purpose of investing into innovative and technologically-advanced financial services firms. From day one, we've worked on raising and providing capital to help select companies grow, while providing continuing business support and offering advice on their most important strategic decisions and transactions. Finerbase is an evolving business with ambitious plans for growth. We are fast expanding our range of activities, services, and geographical reach, to complement our current investment and business activities and grow a densely-interconnected ecosystem of services within our group offering. Job Role: Business Support Coordinator - Private Office Purpose of job: To provide a complete range of office administration, facilities management, health and safety, HR, administrative, coordination and corporate services as required for all areas of the private office function and private client's relationships. Key Duties: Assist office reception and office management coordination; Assist with HR duties, new joiner onboarding and offboarding, recruitment, coordinating annual appraisals, assist with coordination of staff administration etc; Responsible for day-to-day support and management of clients including on-boarding, KYC collection/maintenance and other items as required to support clients; Assisting preparation of client pitches and presentations; Provide assistance with a range company administration service as required including arrange notarisation and apostille of documents; Assist with review and preparation of statutory company documents including but not limited to: change of the company's name; change of directors and shareholders), arranging drafting (as required) and reviewing of various documents requested by the client; Manage and coordinate annual renewals including: sending out reminders to clients, liaising with registered agents, updating respective internal/external databases, Company House filings, LEI and ICO renewals etc Liaise, interact and coordinate requests with service providers; Responsible for all aspects of new bank account opening/changes to bank account management as required by client (change of signatories, preparation of payment instructions and other bank related matters ensuring smooth operation of clients' banking accounts - personal and business); Collate and provide full spectrum of KYC and AML documents, source of wealth, source of funds, statements of assets and liabilities, FATCA and CRS Self-Certification Forms etc; Responsible for the maintenance, updating, checking and reporting on update status of client database and all client records (including any statutory registers or other records); Responsible for insurances; Responsible for the full administrative aspects of document control functions on the daily basis (filling, scanning, and compliance). Ensuring that all documentation received is efficiently managed, noted, handled, communicated to clients, sorted and filed; Invoice, sales orders, purchase order management and coordinating payment; Other tasks which might be assigned from time to time. Skills & abilities: Background in office management, company administration, banking or legal services sectors are a plus; Ability to prioritise conflicting needs, progress matters expeditiously and follow through on projects to successful completion; Strong analytical skills and proven ability to develop and maintain client relationships Strong relationships building and communication skills; Experience of managing a number of projects and managing to tight deadlines with a proven track record of managing projects within a large, highly complex, cross-functional environment; Ability to work independently in a high pace demanding environment and on own initiative whilst being part of a wider team; A proactive approach to problem-solving with good decision-making capability; Desire to strive and go the extra mile; Demonstrate ability to understand parameters of authority; Have the ability to communicate clearly written and verbal; Be flexible and comfortable with a broad variety of duties that may change at short notice. Remuneration Salary CompetitiveBonus Discretionary based on individual and company performanceLocation: Mayfair, London, UKWorkplace: Currently hybridBenefits Private health insurance, dental insurance, pension scheme
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Barnard Marcus, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will develop into a Lettings Negotiator within our fantastic residential Lettings team in Wallington . The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be taken through an industry leading development and training program. Whats in it for you as our Trainee Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car expenses Key responsibilities of a Trainee Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Trainee Estate Agent / Lettings Negotiator Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04607
May 01, 2024
Full time
Job Description OTE - £35,000 - Uncapped Commission - Career ProgressionAt Barnard Marcus, part of the Connells Group, we're looking for a highly motivated Trainee Estate Agent who will develop into a Lettings Negotiator within our fantastic residential Lettings team in Wallington . The Trainee Estate Agent / Lettings Negotiator is an entry level role where you will learn all aspects of residential lettings and be taken through an industry leading development and training program. Whats in it for you as our Trainee Estate Agent / Lettings Negotiator? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car expenses Key responsibilities of a Trainee Estate Agent / Lettings Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate agreements, agree lets & progress let's through to exchange and completion. Skills and experience required to be a successful Trainee Estate Agent / Lettings Negotiator Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04607
Vistry Group PLC
Newcastle Upon Tyne, Tyne And Wear
Role overview ID: Entity: Vistry Region: Vistry North East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Newcastle, Northumberland Date Posted: 01.05.2024 We have a new opportunity for a Senior Land Manager to join our team within Vistry North East, at our office in Newcastle. As our Senior Land Manager, you will be responsible for securing land opportunities to meet the company's requirements and expansion plans, across both immediate land and looking at supporting the strategic land bank across the north east. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and manage the team regarding the legal, planning, development and commercial constraints of any proposal. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Demonstrable track record of buying land. An ability to negotiate and close deals. Proven list of contacts in the area. Proven experience of acquisition of both immediate land and strategic land. A self-starter capable of creating and maintaining momentum in projects. Excellent negotiation and networking skills. Decision maker with pragmatic approach to problem solving. Able to influence and persuade others. Excellent communication skills. Able to work under pressure with a high degree of accuracy. Discretion and integrity in attitude and approach. An ability to contribute to the management of the wider business, including forward planning, product development and forecasting. Computer literate and able to use Excel, Word and PowerPoint to a good standard. Professional manner commensurate with delivering business development and promoting the company. Highly literate and able to understand and interpret complex legal documentation. Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis. A good understanding of legal obligations. In-depth knowledge and understanding of the planning system. Ability to assess and analyse information. Willing to work extra to meet deadlines as and when required. More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, as well as ensuring a strategic land bank for the region. Maintain and develop a network of land owner, agents and public sector contacts. Present new business opportunities on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Coordinate the efforts of the 'Land Team' and in so far as the land process requires, the efforts of other departments and external consultants. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with company protocols. Business development to promote the company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Take a lead role in developing and growing the partnerships 'Brand' across the region. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 01, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry North East Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Newcastle, Northumberland Date Posted: 01.05.2024 We have a new opportunity for a Senior Land Manager to join our team within Vistry North East, at our office in Newcastle. As our Senior Land Manager, you will be responsible for securing land opportunities to meet the company's requirements and expansion plans, across both immediate land and looking at supporting the strategic land bank across the north east. A Senior Land Manager post is a largely self-sufficient role, with the ability to source land opportunities and manage the team regarding the legal, planning, development and commercial constraints of any proposal. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Demonstrable track record of buying land. An ability to negotiate and close deals. Proven list of contacts in the area. Proven experience of acquisition of both immediate land and strategic land. A self-starter capable of creating and maintaining momentum in projects. Excellent negotiation and networking skills. Decision maker with pragmatic approach to problem solving. Able to influence and persuade others. Excellent communication skills. Able to work under pressure with a high degree of accuracy. Discretion and integrity in attitude and approach. An ability to contribute to the management of the wider business, including forward planning, product development and forecasting. Computer literate and able to use Excel, Word and PowerPoint to a good standard. Professional manner commensurate with delivering business development and promoting the company. Highly literate and able to understand and interpret complex legal documentation. Highly numerate with the ability to undertake residual valuations for land appraisals, undertake comparable sales valuations and provided sensitivity analysis. A good understanding of legal obligations. In-depth knowledge and understanding of the planning system. Ability to assess and analyse information. Willing to work extra to meet deadlines as and when required. More about the Senior Land Manager role Identify suitable land opportunities on and off market for immediate opportunities, as well as ensuring a strategic land bank for the region. Maintain and develop a network of land owner, agents and public sector contacts. Present new business opportunities on a formal and informal basis. Negotiate legal agreements with Vistry lawyers and third parties. Coordinate the efforts of the 'Land Team' and in so far as the land process requires, the efforts of other departments and external consultants. Prepare and submit Land Approval Packs and obtain authority to acquire sites in line with company protocols. Business development to promote the company in the residential and property development sector. Manage the offer process and provide support to the Land Director and Managing Director. Take a lead role in developing and growing the partnerships 'Brand' across the region. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to join as a Lister and List Property's for our fantastic residential sales team in branch in Tring. A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Branch Lister? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Lister Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04608
May 01, 2024
Full time
Job Description At Brown & Merry, part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to join as a Lister and List Property's for our fantastic residential sales team in branch in Tring. A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Branch Lister? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Branch Lister Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Brown & Merry are an award-winning estate agent and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04608
NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. Based in the North West the role will serve a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the Senior point of contact for high-level escalations and complex customer issue resolutions - dealing at Senior Leadership levels in with Customers. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Customer First: Drive and engage the teams towards the KPI to create excellent customer service. Attend and be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at all levels but upto SLT / CEO level to improve service delivery processes and customer satisfaction. Coordinate with third-party service providers and partners to ensure they are aligned with ITS standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience in a leadership role within customer service or operations in the telecommunications sector. Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 30 plus and managing managers, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). Enthusiastic and highly motivated with high energy and motivational skills. Experience in motivating diverse teams and creating high energy to deliver great customer experience. Ability to manage a changing environment and adapt leadership methods to meet new challenges. Customer-focused with experience of dealing with customer plans and issues up to Senior Leadership team level. A background in telecommunications with experience in delivering networking products to partners or direct customers. Proficient in call centre technology, including CRM software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey in the delivery of telecoms networks is desirable which may include planning, civils, cabling, splicing, testing. Self-motivated and driven to meet service objectives and targets. Benefits Salary up to 60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
May 01, 2024
Full time
NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. Based in the North West the role will serve a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the Senior point of contact for high-level escalations and complex customer issue resolutions - dealing at Senior Leadership levels in with Customers. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Customer First: Drive and engage the teams towards the KPI to create excellent customer service. Attend and be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at all levels but upto SLT / CEO level to improve service delivery processes and customer satisfaction. Coordinate with third-party service providers and partners to ensure they are aligned with ITS standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience in a leadership role within customer service or operations in the telecommunications sector. Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 30 plus and managing managers, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). Enthusiastic and highly motivated with high energy and motivational skills. Experience in motivating diverse teams and creating high energy to deliver great customer experience. Ability to manage a changing environment and adapt leadership methods to meet new challenges. Customer-focused with experience of dealing with customer plans and issues up to Senior Leadership team level. A background in telecommunications with experience in delivering networking products to partners or direct customers. Proficient in call centre technology, including CRM software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey in the delivery of telecoms networks is desirable which may include planning, civils, cabling, splicing, testing. Self-motivated and driven to meet service objectives and targets. Benefits Salary up to 60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.