The Skills and Employment Unit promotes and delivers the Mayor's Skills for Londoners (SfL) strategy, policies and their associated delivery priorities. The Programmes Officer role is situated in the Programmes Management Office (PMO) and is responsible for managing the budget and performance of the Skills and Employment portfolio. It is responsible for developing and managing the programme governance to ensure successful delivery and compliance across programmes with regulations e.g., GLA Contractual and Grant and Funding Rules requirements. It also coordinates the Corporate processes including managing the corporate dashboard, finance processes and data governance. This role will have overall responsibility in support of the Principal Programme Officer to capture the performance of the programme delivery and manage the AEB programme. You will be required to work as part of a team, be able to work across multiple work strands, deliver high-quality PMO support, and resolve issues quickly and effectively in a professional manner. We are looking for an individual with experience and knowledge of project and programme management specifically the understanding of programme management office functions including: project planning financial and performance analysis risk management issue resolution evaluation. This role is particularly suited to someone who wants to advance their career in project and programme management. Principal accountabilities Develop and maintain robust Programme governance that ensures the successful delivery of the programme in alignment with Mayoral approvals and other guidelines. Work with senior delivery managers to monitor programme delivery, outputs, results and expenditure ensuring that risks and issues are properly recorded and mitigating controls are in place and reviewed regularly. Produce high-quality programme reports and dashboards for several stakeholders including but not limited to the Assistant Director-led Skills Programmes Board, AEB Mayoral Board, and externally for the Skills for Londoners Board, Skills for Londoners Partnership Board and the London Recovery Programme. Contribute to the provision of robust and timely programme tools, systems, templates and processes for Provider Managers including new processes related to programme management and providing training and support to use the tools. Contribute to any other related additional programme and performance management assignments including the completion of the Corporate quarterly Performance dashboard. Supervise Project Support Officers in a matrix environment in the completion of responsibilities, providing advice and guidance where needed. Support the development of data governance processes for the Unit. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, promoting the diverse needs and aspirations of London's communities. Manage resources allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards; and Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross department and cross-organisational groups and project teams. Person specification Technical requirements/experience/qualifications A degree or professional qualification in portfolio, programme or project management or in management of project/Programme management office (PMO) or related subjects preferably to post-graduate level. Demonstrable ability, experience and knowledge of project and programme management including the understanding of programme management office functions including project planning, financial and performance analysis and management, risk management, issue resolution and evaluation. High-level knowledge and experience in MS Excel, with the ability to develop reports and dashboards, and maintain and analyse spreadsheets and databases. Experience of, or ability to acquire knowledge, in specialised software packages such as Power BI, SQL or SPSS is highly desirable. Well-developed IT skills, experience in using financial and claims management systems and processes, excellent report-writing skills and a high level of numeracy. Experience in records management and an understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Experience working with the Adult Education Budget or Skills and Employment programme is highly desirable. Behavioural competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver messages effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring the team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework . This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'Additional Documents' section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. "CV - applicant name - 012345). Applications submitted without a Personal Statement will not be considered. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression . click apply for full job details
May 01, 2024
Full time
The Skills and Employment Unit promotes and delivers the Mayor's Skills for Londoners (SfL) strategy, policies and their associated delivery priorities. The Programmes Officer role is situated in the Programmes Management Office (PMO) and is responsible for managing the budget and performance of the Skills and Employment portfolio. It is responsible for developing and managing the programme governance to ensure successful delivery and compliance across programmes with regulations e.g., GLA Contractual and Grant and Funding Rules requirements. It also coordinates the Corporate processes including managing the corporate dashboard, finance processes and data governance. This role will have overall responsibility in support of the Principal Programme Officer to capture the performance of the programme delivery and manage the AEB programme. You will be required to work as part of a team, be able to work across multiple work strands, deliver high-quality PMO support, and resolve issues quickly and effectively in a professional manner. We are looking for an individual with experience and knowledge of project and programme management specifically the understanding of programme management office functions including: project planning financial and performance analysis risk management issue resolution evaluation. This role is particularly suited to someone who wants to advance their career in project and programme management. Principal accountabilities Develop and maintain robust Programme governance that ensures the successful delivery of the programme in alignment with Mayoral approvals and other guidelines. Work with senior delivery managers to monitor programme delivery, outputs, results and expenditure ensuring that risks and issues are properly recorded and mitigating controls are in place and reviewed regularly. Produce high-quality programme reports and dashboards for several stakeholders including but not limited to the Assistant Director-led Skills Programmes Board, AEB Mayoral Board, and externally for the Skills for Londoners Board, Skills for Londoners Partnership Board and the London Recovery Programme. Contribute to the provision of robust and timely programme tools, systems, templates and processes for Provider Managers including new processes related to programme management and providing training and support to use the tools. Contribute to any other related additional programme and performance management assignments including the completion of the Corporate quarterly Performance dashboard. Supervise Project Support Officers in a matrix environment in the completion of responsibilities, providing advice and guidance where needed. Support the development of data governance processes for the Unit. Realise the benefits of London's diversity by promoting and enabling equality of opportunities, promoting the diverse needs and aspirations of London's communities. Manage resources allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards; and Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross department and cross-organisational groups and project teams. Person specification Technical requirements/experience/qualifications A degree or professional qualification in portfolio, programme or project management or in management of project/Programme management office (PMO) or related subjects preferably to post-graduate level. Demonstrable ability, experience and knowledge of project and programme management including the understanding of programme management office functions including project planning, financial and performance analysis and management, risk management, issue resolution and evaluation. High-level knowledge and experience in MS Excel, with the ability to develop reports and dashboards, and maintain and analyse spreadsheets and databases. Experience of, or ability to acquire knowledge, in specialised software packages such as Power BI, SQL or SPSS is highly desirable. Well-developed IT skills, experience in using financial and claims management systems and processes, excellent report-writing skills and a high level of numeracy. Experience in records management and an understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Experience working with the Adult Education Budget or Skills and Employment programme is highly desirable. Behavioural competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver messages effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring the team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework . This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'Additional Documents' section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. "CV - applicant name - 012345). Applications submitted without a Personal Statement will not be considered. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression . click apply for full job details
Senior Strategy Consultant - London/Oxford (Hybrid) - Up to £100k We're on the lookout for a Senior Strategy Consultant to join an innovative, strategic consultancy specialising in tech and telco to join them on projects for a variety of clients. As Strategy Consultant, you'll be vital in translating insights into commercial recommendations, creating real client impact in CX and much more. This Senior Strategy Consultant role would involve structuring (and sometimes conducting) qualitative research, in-depth interviews and analysing data from research surveys and secondary research sources. As Senior Strategy Consultant, you would be reporting to and working closely with a Director. This Senior Strategy Consultant will be required to display exceptional analytical skills and an ability to communicate a clear and compelling narrative that has the client's commercial objectives at its heart. The responsibilities of this Senior Strategy Consultant include: Strategy: Delivering cutting-edge analysis at the business unit level with a view to impacting C-level conversations Influencing senior stakeholders and helping to reframe their thinking Challenging assumptions and offering solutions that make a real business impact Insights: Designing bespoke research approaches for a variety of project engagement types Qualitative research development (discussion guides, templates) Project management and delivery Client management Management of recruiters & local-language moderators Conducting desk research, and synthesis of third-party sources of insight Project delivery: Structuring, contributing, and helping to craft written PPT/Word-based reports Delivering presentations Client workshop input, moderation, and assistance And much more besides! As Senior Strategy Consultant, you will also possess the following: Top class degree 6+ years of experience in strategic insights / research agencies, design agencies or consulting Tech-client experience B2B and B2C experience Experience in managing multiple projects and their respective research components simultaneously Deep experience of qualitative methods (including depth interviews, co-development / co-creation, ethnography, online) Creative approach to research - able to adapt methodologies to different audience types and types of engagement Ability to synthesise multiple research sources and deliver clear analysis Experience with data analysis and storytelling through data Thought leadership / strong interest in a relevant area relating to research impact (e.g. psychology, behavioural analysis, research approaches) Absolute fluency in spoken and written English is a must Fluency in any one of the following languages is a benefit: German, Spanish, Russian, Mandarin, French If this is the Senior Strategy Consultant role you've been looking for, please get in touch quoting job reference SP170a.
Apr 25, 2024
Full time
Senior Strategy Consultant - London/Oxford (Hybrid) - Up to £100k We're on the lookout for a Senior Strategy Consultant to join an innovative, strategic consultancy specialising in tech and telco to join them on projects for a variety of clients. As Strategy Consultant, you'll be vital in translating insights into commercial recommendations, creating real client impact in CX and much more. This Senior Strategy Consultant role would involve structuring (and sometimes conducting) qualitative research, in-depth interviews and analysing data from research surveys and secondary research sources. As Senior Strategy Consultant, you would be reporting to and working closely with a Director. This Senior Strategy Consultant will be required to display exceptional analytical skills and an ability to communicate a clear and compelling narrative that has the client's commercial objectives at its heart. The responsibilities of this Senior Strategy Consultant include: Strategy: Delivering cutting-edge analysis at the business unit level with a view to impacting C-level conversations Influencing senior stakeholders and helping to reframe their thinking Challenging assumptions and offering solutions that make a real business impact Insights: Designing bespoke research approaches for a variety of project engagement types Qualitative research development (discussion guides, templates) Project management and delivery Client management Management of recruiters & local-language moderators Conducting desk research, and synthesis of third-party sources of insight Project delivery: Structuring, contributing, and helping to craft written PPT/Word-based reports Delivering presentations Client workshop input, moderation, and assistance And much more besides! As Senior Strategy Consultant, you will also possess the following: Top class degree 6+ years of experience in strategic insights / research agencies, design agencies or consulting Tech-client experience B2B and B2C experience Experience in managing multiple projects and their respective research components simultaneously Deep experience of qualitative methods (including depth interviews, co-development / co-creation, ethnography, online) Creative approach to research - able to adapt methodologies to different audience types and types of engagement Ability to synthesise multiple research sources and deliver clear analysis Experience with data analysis and storytelling through data Thought leadership / strong interest in a relevant area relating to research impact (e.g. psychology, behavioural analysis, research approaches) Absolute fluency in spoken and written English is a must Fluency in any one of the following languages is a benefit: German, Spanish, Russian, Mandarin, French If this is the Senior Strategy Consultant role you've been looking for, please get in touch quoting job reference SP170a.
Verian (previously Kantar Public) is one of the top tier social research agencies in the UK. We provide knowledge, evidence and insight that helps Government, the private sector and the Third Sector plan and care for society. Due to business growth , our Behavioural Practice is looking for a Qualitative Director. In this role, you will help us develop qualitative aspects of our market-leading behavioural offer; supervise the delivery of work to inform the development of behavioural interventions and communications strategies, ensuring high quality is maintained at all project stages; and help develop and manage a talented and expanding team of researchers. The Behavioural and Communications Practice brings together varied expertise, including behavioural economics and cognitive and social psychology, qualitative and quantitative research methods, creative and design, advanced data analytics, communications consultancy and capability building. The team takes on a wide range of projects for clients across Government and the wider public sector , tackling issues from environmental behaviours to public health and misinformation to domestic abuse. We advise clients on the opportunities for behaviour change at all stages in the policy cycle; provide insight into what influences individual and organisational behaviours; design communications, interventions and strategies for driving change; and trial and evaluate campaigns and interventions. Our work is always interesting ; it often involves sensitive issues and it makes a real difference to the world we live in. Responsibilities Leading and supporting project teams, acting as key contact for clients, facilitating workshops, being accountable for timings and budgets, maintaining quality in analysis and reporting Participating in new business activities - leading proposals and pitches, developing new client relationships, planning and contributing to profile-raising activities Developing relations with key clients to ensure satisfaction and optimal value from both their and our points of view Contributing to team planning and strategy , and skills and capability development Working with other experts to develop our offer by drawing on advanced knowledge and skills, creating new solutions, and training the team. Line managing one or more individuals and supporting their work and development Requirements Proven experience in qualitative research, ideally in the context of behavioural science and interventions/communications development and testing Proven project oversight experience , with strong client handling skills and an ability to lead a research team to deliver excellent work to time and budget Relish the opportunity to contribute to the leadership of a growing, innovative team which is both well established and always keen to improve and push the boundaries Affinity for innovative project design and the commercial skill to apply this to developing new opportunities for work Like being with and advising clients, being a trusted partner Additional Information What we offer Our open and engaging environment will give you a chance to develop both professionally and personally, surrounded by passionate colleagues. We appreciate the positive atmosphere of collaboration that we have built, where cooperation, flexibility, and mobility are encouraged, and where you will be asked to follow your interests and the learning opportunities that come with them! You will receive a performance-based salary with competitive benefits, work flexibility, work from home arrangement and last but not the least, a space for innovative ideas and continuous improvement. We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their wellbeing is taken into consideration. We encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Visit for further information about our career opportunities.
Apr 25, 2024
Full time
Verian (previously Kantar Public) is one of the top tier social research agencies in the UK. We provide knowledge, evidence and insight that helps Government, the private sector and the Third Sector plan and care for society. Due to business growth , our Behavioural Practice is looking for a Qualitative Director. In this role, you will help us develop qualitative aspects of our market-leading behavioural offer; supervise the delivery of work to inform the development of behavioural interventions and communications strategies, ensuring high quality is maintained at all project stages; and help develop and manage a talented and expanding team of researchers. The Behavioural and Communications Practice brings together varied expertise, including behavioural economics and cognitive and social psychology, qualitative and quantitative research methods, creative and design, advanced data analytics, communications consultancy and capability building. The team takes on a wide range of projects for clients across Government and the wider public sector , tackling issues from environmental behaviours to public health and misinformation to domestic abuse. We advise clients on the opportunities for behaviour change at all stages in the policy cycle; provide insight into what influences individual and organisational behaviours; design communications, interventions and strategies for driving change; and trial and evaluate campaigns and interventions. Our work is always interesting ; it often involves sensitive issues and it makes a real difference to the world we live in. Responsibilities Leading and supporting project teams, acting as key contact for clients, facilitating workshops, being accountable for timings and budgets, maintaining quality in analysis and reporting Participating in new business activities - leading proposals and pitches, developing new client relationships, planning and contributing to profile-raising activities Developing relations with key clients to ensure satisfaction and optimal value from both their and our points of view Contributing to team planning and strategy , and skills and capability development Working with other experts to develop our offer by drawing on advanced knowledge and skills, creating new solutions, and training the team. Line managing one or more individuals and supporting their work and development Requirements Proven experience in qualitative research, ideally in the context of behavioural science and interventions/communications development and testing Proven project oversight experience , with strong client handling skills and an ability to lead a research team to deliver excellent work to time and budget Relish the opportunity to contribute to the leadership of a growing, innovative team which is both well established and always keen to improve and push the boundaries Affinity for innovative project design and the commercial skill to apply this to developing new opportunities for work Like being with and advising clients, being a trusted partner Additional Information What we offer Our open and engaging environment will give you a chance to develop both professionally and personally, surrounded by passionate colleagues. We appreciate the positive atmosphere of collaboration that we have built, where cooperation, flexibility, and mobility are encouraged, and where you will be asked to follow your interests and the learning opportunities that come with them! You will receive a performance-based salary with competitive benefits, work flexibility, work from home arrangement and last but not the least, a space for innovative ideas and continuous improvement. We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted, and are allowed to thrive in a space where their wellbeing is taken into consideration. We encourage applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Visit for further information about our career opportunities.