We're looking for a German Legal Counsel We are the leading and fastest growing Alternative Lender in the German market. A market that is still developing and we are there to shape it. Iwoca has established strong cooperations with the leading banks, financial advisors and platforms in Germany, like Commerzbank and eBay. However, we're still near the start of our journey - our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal. We are recruiting a German qualified lawyer on a part-time basis to primarily work with our German business and report to iwoca's Head of Legal. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We're expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we're looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Support and advise teams across the German business, including lending propositions (product development), customer acquisition, customer success, marketing and people ops (HR). Draft, review and negotiate partnership, customer and supplier contracts by providing pragmatic and commercial support identify and implement process improvements to make legal work more efficient, including building out and maintaining templates, playbooks and decision frameworks for our partnership and customer acquisition agreements Improve and maintain the business' policies and procedures relating to GDPR for our key stakeholders - customers, employees and partners Instruct and manage external legal counsel, and manage legal budget with the guidance of the Head of Legal and GM of Germany Support any regulatory matters relating to licensing to lend to and collect from customers in Germany, and ensure our product complies with all elements of German law. Support corporate housekeeping, management of constitutional documents and statutory books, and ongoing filing requirements across our German entities. There will be opportunities for you to: Advise and educate other members of the legal team on areas of your competence through formal and informal training Manage and mentor a German-speaking paralegal through tasks assigned to you Get involved more broadly with the Legal function, including in the UK and Luxembourg and any other jurisdiction in which we may operate Requirements You are an experienced lawyer, qualified in Germany You are fluent in German and English You have experience in: commercial contracts, partnership and broker agreements GDPR and data protection laws, and have been involved in implementing policies and procedures to ensure compliance working in an in-house environment, particularly a fintech or finance business You are smart, meaning you: use thoughtful legal analysis to quickly cut through legal and commercial complexity give concrete feedback in a way that facilitates decision-making You are motivated, meaning you: go above and beyond to deliver high quality legal work in line with deadlines curious about all parts of the business and the challenges they face You are humble: no ego, we're in it together you proactively reflect on individual and team performance on a task. understand where gaps exist in legal skills and knowledge and engage external counsel where appropriate. It would be also nice if you: have some knowledge and understanding of lending businesses, and the regulation applying to business lending in Germany have some experience with employment law issues have some experience of working with Luxembourg fund structures appreciate the importance of quantifying legal risk to inform decision-making are willing to work some of the time in one of our offices are interested in growing with our dynamic German business and, in the future, other countries in which we may operate We want to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that inclusivity, and diversity that comes through greater inclusivity, isn't an optional add-on; it's the core ingredient of what makes us great. We care about making iwoca a healthy and happy community for all of our team members to thrive in. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football Two company retreats a year, we've been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days' holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code For more information: iwoca benefits & policies: coda.io/d/iwoca-benefits-policies
Apr 28, 2024
Full time
We're looking for a German Legal Counsel We are the leading and fastest growing Alternative Lender in the German market. A market that is still developing and we are there to shape it. Iwoca has established strong cooperations with the leading banks, financial advisors and platforms in Germany, like Commerzbank and eBay. However, we're still near the start of our journey - our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal. We are recruiting a German qualified lawyer on a part-time basis to primarily work with our German business and report to iwoca's Head of Legal. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We're expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we're looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Support and advise teams across the German business, including lending propositions (product development), customer acquisition, customer success, marketing and people ops (HR). Draft, review and negotiate partnership, customer and supplier contracts by providing pragmatic and commercial support identify and implement process improvements to make legal work more efficient, including building out and maintaining templates, playbooks and decision frameworks for our partnership and customer acquisition agreements Improve and maintain the business' policies and procedures relating to GDPR for our key stakeholders - customers, employees and partners Instruct and manage external legal counsel, and manage legal budget with the guidance of the Head of Legal and GM of Germany Support any regulatory matters relating to licensing to lend to and collect from customers in Germany, and ensure our product complies with all elements of German law. Support corporate housekeeping, management of constitutional documents and statutory books, and ongoing filing requirements across our German entities. There will be opportunities for you to: Advise and educate other members of the legal team on areas of your competence through formal and informal training Manage and mentor a German-speaking paralegal through tasks assigned to you Get involved more broadly with the Legal function, including in the UK and Luxembourg and any other jurisdiction in which we may operate Requirements You are an experienced lawyer, qualified in Germany You are fluent in German and English You have experience in: commercial contracts, partnership and broker agreements GDPR and data protection laws, and have been involved in implementing policies and procedures to ensure compliance working in an in-house environment, particularly a fintech or finance business You are smart, meaning you: use thoughtful legal analysis to quickly cut through legal and commercial complexity give concrete feedback in a way that facilitates decision-making You are motivated, meaning you: go above and beyond to deliver high quality legal work in line with deadlines curious about all parts of the business and the challenges they face You are humble: no ego, we're in it together you proactively reflect on individual and team performance on a task. understand where gaps exist in legal skills and knowledge and engage external counsel where appropriate. It would be also nice if you: have some knowledge and understanding of lending businesses, and the regulation applying to business lending in Germany have some experience with employment law issues have some experience of working with Luxembourg fund structures appreciate the importance of quantifying legal risk to inform decision-making are willing to work some of the time in one of our offices are interested in growing with our dynamic German business and, in the future, other countries in which we may operate We want to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that inclusivity, and diversity that comes through greater inclusivity, isn't an optional add-on; it's the core ingredient of what makes us great. We care about making iwoca a healthy and happy community for all of our team members to thrive in. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football Two company retreats a year, we've been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days' holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code For more information: iwoca benefits & policies: coda.io/d/iwoca-benefits-policies
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German, ,Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4191TGApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed- Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 28, 2024
Full time
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German, ,Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4191TGApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed- Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Meridian Business Support Limited
Worcester, Worcestershire
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance click apply for full job details
Apr 27, 2024
Full time
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance click apply for full job details
We are recruiting for a permanent Customer Service Advisor to speak both German and English. Remote for London or Ringwood Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Multilingual Consultant will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £29,286 per annum + bonus Location: Hybrid for London office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this position please submit an up to date CV or alternatively call Monika for more details.
Apr 25, 2024
Full time
We are recruiting for a permanent Customer Service Advisor to speak both German and English. Remote for London or Ringwood Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Multilingual Consultant will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £29,286 per annum + bonus Location: Hybrid for London office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this position please submit an up to date CV or alternatively call Monika for more details.
FRENCH SELECTION UK French speaking Transport Specialist (Luxury) Logistics, Supply Chain, Export, Coordinator, Coordination, Quotation, Quote, Move, Moving, Insuring, Insurance, Consultation, Customer, B2C, B2B, Customer Service, Customer Care, Customer Advisor, Import, Sales support, Shipping, French, France, Supply, Suppliers, Transport, Transportation Location: Staplehurst, Kent Salary: around £30,000 pa depending on experienceRef: 5425F VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 5425FApplications submitted on our website will come to us in WORD format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a transport service provider to international clients Main duties: To offer bespoke services to international clients and act as a single point of contact for the coordination of transport services The Role: - Offering initial consultation with clients to understand their needs- Quoting moving services at competitive rates whilst maximising revenue opportunities- Booking move and liaising with approved suppliers and third parties (customs, partners, etc)- Handling enquiries, complaints and other aspects of customer service as required- Following up on the progress of shipments- Arranging insurance policies and dealing with claims when necessary- Helping with identifying sales leads when applicable The Candidate: - Fluent in French (Written & spoken) - Previous experience in Transports / Logistics desirable but not essential - IT Literate- Happy to make decisions and suggest coherent alternatives or solutions to unexpected issues- Excellent communication and interpersonal skills- Proactive and dynamic personality The Salary: around £30,000 pa depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 23, 2024
Full time
FRENCH SELECTION UK French speaking Transport Specialist (Luxury) Logistics, Supply Chain, Export, Coordinator, Coordination, Quotation, Quote, Move, Moving, Insuring, Insurance, Consultation, Customer, B2C, B2B, Customer Service, Customer Care, Customer Advisor, Import, Sales support, Shipping, French, France, Supply, Suppliers, Transport, Transportation Location: Staplehurst, Kent Salary: around £30,000 pa depending on experienceRef: 5425F VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 5425FApplications submitted on our website will come to us in WORD format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a transport service provider to international clients Main duties: To offer bespoke services to international clients and act as a single point of contact for the coordination of transport services The Role: - Offering initial consultation with clients to understand their needs- Quoting moving services at competitive rates whilst maximising revenue opportunities- Booking move and liaising with approved suppliers and third parties (customs, partners, etc)- Handling enquiries, complaints and other aspects of customer service as required- Following up on the progress of shipments- Arranging insurance policies and dealing with claims when necessary- Helping with identifying sales leads when applicable The Candidate: - Fluent in French (Written & spoken) - Previous experience in Transports / Logistics desirable but not essential - IT Literate- Happy to make decisions and suggest coherent alternatives or solutions to unexpected issues- Excellent communication and interpersonal skills- Proactive and dynamic personality The Salary: around £30,000 pa depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Sep 14, 2021
Full time
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.