Solicitor 3 years PQE Job Type: Full Time, Permanent Location:Peterborough Salary:£40,000 - £60,000 per annum The Role Our client is a dynamic and forward-thinking firm specialising in legal advisory, litigation and dispute resolution services. They pride themselves on delivering exceptional levels of customer service to their diverse client base against a background of outstanding expertise and a passion for what they do. As they continue to expand, they are seeking a highly skilled and motivated Qualified Litigation/Contracts Lawyer to join their team. Key Responsibilities As a Qualified Contracts/Litigation Solicitor, you will play a pivotal role in our litigation and advisory business. Your primary responsibilities will include: Case Management: Managing a caseload of complex litigation matters, including contract disputes, professional negligence claims, and commercial litigation. Legal Research: Conducting in-depth legal research to support case strategies and provide accurate advice to clients. Drafting: Drafting contracts, policy documents; claims, pleadings and other court documents and presentations; attending hearings and negotiation meetings. Client Relations: Building strong relationships with clients, understanding their needs, and providing strategic legal solutions. Skills and Qualifications To be successful in this role, you should possess the following qualifications: Qualified Solicitor: You must be a qualified solicitor with a minimum of 3 years PQE with specific experience in litigation and contracts (drafting and negotiation) 3 years PQE Technical Expertise: Demonstrated expertise in handling complex litigation cases, including familiarity with civil procedure rules and court protocols. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to dissect legal issues and develop effective strategies. Attention to Detail: Meticulous attention to detail, ensuring accuracy in legal documentation and research. Client-Centric Approach: A commitment to delivering exceptional client service and maintaining professional integrity. Benefits Competitive Salary: Commensurate with experience. Professional Development: Opportunities for continuous learning and career development. Collaborative Environment: Join a dynamic and supportive team of legal professionals who value collaboration and innovation. Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees. Private Health Care: Options To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. JBRP1_UKTJ
May 01, 2024
Full time
Solicitor 3 years PQE Job Type: Full Time, Permanent Location:Peterborough Salary:£40,000 - £60,000 per annum The Role Our client is a dynamic and forward-thinking firm specialising in legal advisory, litigation and dispute resolution services. They pride themselves on delivering exceptional levels of customer service to their diverse client base against a background of outstanding expertise and a passion for what they do. As they continue to expand, they are seeking a highly skilled and motivated Qualified Litigation/Contracts Lawyer to join their team. Key Responsibilities As a Qualified Contracts/Litigation Solicitor, you will play a pivotal role in our litigation and advisory business. Your primary responsibilities will include: Case Management: Managing a caseload of complex litigation matters, including contract disputes, professional negligence claims, and commercial litigation. Legal Research: Conducting in-depth legal research to support case strategies and provide accurate advice to clients. Drafting: Drafting contracts, policy documents; claims, pleadings and other court documents and presentations; attending hearings and negotiation meetings. Client Relations: Building strong relationships with clients, understanding their needs, and providing strategic legal solutions. Skills and Qualifications To be successful in this role, you should possess the following qualifications: Qualified Solicitor: You must be a qualified solicitor with a minimum of 3 years PQE with specific experience in litigation and contracts (drafting and negotiation) 3 years PQE Technical Expertise: Demonstrated expertise in handling complex litigation cases, including familiarity with civil procedure rules and court protocols. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to dissect legal issues and develop effective strategies. Attention to Detail: Meticulous attention to detail, ensuring accuracy in legal documentation and research. Client-Centric Approach: A commitment to delivering exceptional client service and maintaining professional integrity. Benefits Competitive Salary: Commensurate with experience. Professional Development: Opportunities for continuous learning and career development. Collaborative Environment: Join a dynamic and supportive team of legal professionals who value collaboration and innovation. Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees. Private Health Care: Options To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply. JBRP1_UKTJ
Red Kite Recruitment Group
Bromborough, Merseyside
EXPERIENCED ADMINISTRATOR REQUIRED WITH EXPOSURE TO CRM SALES DATA ENTRY AND CUSTOMER SERVICE TITLE: Administrator SALARY: 25,000 LOCATION: Bromborough PREVIOUS ROLES MAY HAVE BEEN: Contracts Administrator, Sales Administrator, Customer Service Advisor, Data Entry Clerk, Telesales Advisor, CRM Administrator ROLE: Administrator Your responsibilities will include managing and entering new sales data into AMCS and Gains systems. Additionally, you'll be in charge of entering new sales leads into the CRM, supporting the customer services team in processing retention contracts via the CRM system, and coordinating with service teams or suppliers as needed. You'll maintain daily communication with the sales team to ensure timely updates and progress. Distributing inbound web or phone leads to sales and other teams and logging them in the CRM system will also be part of your duties. Furthermore, you'll liaise with service teams regarding future deliveries each month, assist with pending contracts by helping the sales team provide notice to existing suppliers for their customers, and undertake credit checks to ensure data integrity. Ensuring adherence to department procedures and promptly recording data within the company's SLAs are crucial aspects of your role. You'll also manage and file all contracts electronically and ensure accuracy in roll-out and cancellation processes. EXPERIENCE: Administrator You will have a strong background in administration Capable communicator with excellent English and typing skills You will have a UK Drivers Licence PREVIOUS ROLES MAY HAVE BEEN: Contracts Administrator, Sales Administrator, Customer Service Advisor, Data Entry Clerk, Telesales Advisor, CRM Administrator
May 01, 2024
Full time
EXPERIENCED ADMINISTRATOR REQUIRED WITH EXPOSURE TO CRM SALES DATA ENTRY AND CUSTOMER SERVICE TITLE: Administrator SALARY: 25,000 LOCATION: Bromborough PREVIOUS ROLES MAY HAVE BEEN: Contracts Administrator, Sales Administrator, Customer Service Advisor, Data Entry Clerk, Telesales Advisor, CRM Administrator ROLE: Administrator Your responsibilities will include managing and entering new sales data into AMCS and Gains systems. Additionally, you'll be in charge of entering new sales leads into the CRM, supporting the customer services team in processing retention contracts via the CRM system, and coordinating with service teams or suppliers as needed. You'll maintain daily communication with the sales team to ensure timely updates and progress. Distributing inbound web or phone leads to sales and other teams and logging them in the CRM system will also be part of your duties. Furthermore, you'll liaise with service teams regarding future deliveries each month, assist with pending contracts by helping the sales team provide notice to existing suppliers for their customers, and undertake credit checks to ensure data integrity. Ensuring adherence to department procedures and promptly recording data within the company's SLAs are crucial aspects of your role. You'll also manage and file all contracts electronically and ensure accuracy in roll-out and cancellation processes. EXPERIENCE: Administrator You will have a strong background in administration Capable communicator with excellent English and typing skills You will have a UK Drivers Licence PREVIOUS ROLES MAY HAVE BEEN: Contracts Administrator, Sales Administrator, Customer Service Advisor, Data Entry Clerk, Telesales Advisor, CRM Administrator
Customer Service Advisor Are you looking for a great new opportunity? Do you want to work in a vibrant, dynamic environment where your efforts are appreciated? Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges? If so, this could be the role you are looking for! You will need to have a good telephone manner, good administrative skills around order processing and taking payments and take the opportunity during conversation to make customers aware of other product ranges that are available to buy, whilst providing good customer service support. If you have good attention to detail and will be comfortable working in a fast paced office environment and have a friendly outgoing personality then I would love to hear from you. The office is located in rural Fareham, Hampshire, so you must be able to drive. The salary is £27,000 and this will increase after a successful six month probation period. If you would like to know more and have a chat about the role in more depth, please do call me direct on (phone number removed), apply here right away, or email me at Inbound customer service, inbound customer advisor, customer service, customer support
May 01, 2024
Full time
Customer Service Advisor Are you looking for a great new opportunity? Do you want to work in a vibrant, dynamic environment where your efforts are appreciated? Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges? If so, this could be the role you are looking for! You will need to have a good telephone manner, good administrative skills around order processing and taking payments and take the opportunity during conversation to make customers aware of other product ranges that are available to buy, whilst providing good customer service support. If you have good attention to detail and will be comfortable working in a fast paced office environment and have a friendly outgoing personality then I would love to hear from you. The office is located in rural Fareham, Hampshire, so you must be able to drive. The salary is £27,000 and this will increase after a successful six month probation period. If you would like to know more and have a chat about the role in more depth, please do call me direct on (phone number removed), apply here right away, or email me at Inbound customer service, inbound customer advisor, customer service, customer support
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
May 01, 2024
Full time
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
We have an exciting opportunity for a full time Customer Service Advisor / Administrator to join a well established company based in the Medway Towns. As the first point of contact, the role is to provide exceptional customer service levels and to welcome guests and greet visitors with an open, friendly and engaging style. The position is also responsible for the coordination of all front desk activities and to provide seamless office administrative support. This will be Monday to Friday 8 am - 5pm Responsibilities I am responsible for managing the reception desk and greet all on arrival with an open, friendly and engaging style that is consistent with company brand image. I ensure all visitors sign in and complete all relevant visitor security and health & safety paperwork. I ensure all guests are offered refreshments and are informed of fire & emergency procedures and company facilities. I announce all visitors to the person they are visiting and personally escort them to their meeting. As the first point of contact, I answer and screen all incoming calls in a friendly and welcoming manner, and forward calls to the appropriate person/department. I ensure the Reception area is always pristine, tidy and highly presented, ensuring adequate levels of marketing materials, stationary and materials are provided. I receive, sort and distribute all post and mail packages in a timely manner. Customer Service / Office Admin Responsibilities To drive the highest levels of internal and external customer service throughout my areas of accountability, ensuring that the company's profit and strategic objectives are met and exceeded. To uphold and deliver customer focus in all my interactions, acting as a Brand Ambassador, leading by example and representing the company to exceed their service and sales expectations. I am responsible for the accurate input of all sales orders into the business system. I will manage all customer communications from order placement through to delivery whilst ensuring that any delivery issues are dealt with quickly & efficiently I will liaise with our outbound haulage providers to arrange daily collections and deliveries, ensuring customer delivery dates are met and the correct paperwork is generated Experience Proven work experience as a Receptionist, Front Office Representative or similar role. A good level of proficiency in Microsoft Office & ERP System Has a welcoming, friendly and engaging disposition, and approaches their work with a positive and professional Works with a proactive, can-do attitude at all times. Excellent communication skills with the ability to influence with all levels within an organisation. Proven experience of exemplary client communications. Proven experience of supporting, embracing, adapting to change in a fast movement volume environment. Good knowledge of clerical and administrative procedures and systems. Experience in a customer service led environment. A clear and concise communicator, with a high level of spoken and written English Language. Acts with initiative and happy to work in a 'hands on' environment Organised and manages own workload Please apply today by clicking on the link or emailing your CV to (url removed)
May 01, 2024
Full time
We have an exciting opportunity for a full time Customer Service Advisor / Administrator to join a well established company based in the Medway Towns. As the first point of contact, the role is to provide exceptional customer service levels and to welcome guests and greet visitors with an open, friendly and engaging style. The position is also responsible for the coordination of all front desk activities and to provide seamless office administrative support. This will be Monday to Friday 8 am - 5pm Responsibilities I am responsible for managing the reception desk and greet all on arrival with an open, friendly and engaging style that is consistent with company brand image. I ensure all visitors sign in and complete all relevant visitor security and health & safety paperwork. I ensure all guests are offered refreshments and are informed of fire & emergency procedures and company facilities. I announce all visitors to the person they are visiting and personally escort them to their meeting. As the first point of contact, I answer and screen all incoming calls in a friendly and welcoming manner, and forward calls to the appropriate person/department. I ensure the Reception area is always pristine, tidy and highly presented, ensuring adequate levels of marketing materials, stationary and materials are provided. I receive, sort and distribute all post and mail packages in a timely manner. Customer Service / Office Admin Responsibilities To drive the highest levels of internal and external customer service throughout my areas of accountability, ensuring that the company's profit and strategic objectives are met and exceeded. To uphold and deliver customer focus in all my interactions, acting as a Brand Ambassador, leading by example and representing the company to exceed their service and sales expectations. I am responsible for the accurate input of all sales orders into the business system. I will manage all customer communications from order placement through to delivery whilst ensuring that any delivery issues are dealt with quickly & efficiently I will liaise with our outbound haulage providers to arrange daily collections and deliveries, ensuring customer delivery dates are met and the correct paperwork is generated Experience Proven work experience as a Receptionist, Front Office Representative or similar role. A good level of proficiency in Microsoft Office & ERP System Has a welcoming, friendly and engaging disposition, and approaches their work with a positive and professional Works with a proactive, can-do attitude at all times. Excellent communication skills with the ability to influence with all levels within an organisation. Proven experience of exemplary client communications. Proven experience of supporting, embracing, adapting to change in a fast movement volume environment. Good knowledge of clerical and administrative procedures and systems. Experience in a customer service led environment. A clear and concise communicator, with a high level of spoken and written English Language. Acts with initiative and happy to work in a 'hands on' environment Organised and manages own workload Please apply today by clicking on the link or emailing your CV to (url removed)
Client Support Advisor x 5 11.86 per hour Nottingham / Hybrid working Monday - Friday 9am-5pm Start date: Monday 8th April Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 5 Client Support Advisors to deliver high quality client service. This is a temporary role to start 8th April until 28th June 2024 What will the role involve? Handling calls and emails with Clients to assist them in improving their data quality Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks Recording all contact notes accurately into the CRM system Producing correspondence and confirmation via email Adhering to company processes and guidelines at all times Using Microsoft Excel Following GDPR at all times Other administrative / client support duties as required Who are we looking for? Excellent attention to detail Proven customer service/admin experience Ability to multi-task and adapt Strong communication skills both written and verbal Microsoft Excel basics and formulas eg v-lookups Company Perks: Hybrid working - Mondays & Wednesday in the office, rest from home (option to work fully office based if preferred) Free lunch provided on Mondays & Wednesdays Modern and friendly office environment No hot desking, you will have your own desk in the office To apply, submit your CV today!
May 01, 2024
Seasonal
Client Support Advisor x 5 11.86 per hour Nottingham / Hybrid working Monday - Friday 9am-5pm Start date: Monday 8th April Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 5 Client Support Advisors to deliver high quality client service. This is a temporary role to start 8th April until 28th June 2024 What will the role involve? Handling calls and emails with Clients to assist them in improving their data quality Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks Recording all contact notes accurately into the CRM system Producing correspondence and confirmation via email Adhering to company processes and guidelines at all times Using Microsoft Excel Following GDPR at all times Other administrative / client support duties as required Who are we looking for? Excellent attention to detail Proven customer service/admin experience Ability to multi-task and adapt Strong communication skills both written and verbal Microsoft Excel basics and formulas eg v-lookups Company Perks: Hybrid working - Mondays & Wednesday in the office, rest from home (option to work fully office based if preferred) Free lunch provided on Mondays & Wednesdays Modern and friendly office environment No hot desking, you will have your own desk in the office To apply, submit your CV today!
We have an exciting opportunity for a Repairs Administrator to join our team. As a member of the team you will provide administrative support to internal and external customers. Key Tasks and Responsibilities Receive, process and raise a range of repairs requests from customers, staff, external stakeholders and other outside agencies by a variety of means including but not limited to email, telephone, web chat, letter and face to face. Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant Officers Assist and support the repairs advisors and voids administrators during busy times as required Prepare and send quotations to client Answering telephone calls from clients and helping with any job queries and enquiries and maintain good customer relations Administer customer enquiries, providing guidance and taking action Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Experience of writing letters and reports, ability to initiate change and to identify improvements by evaluating options, negotiation and implementing changes Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
May 01, 2024
Full time
We have an exciting opportunity for a Repairs Administrator to join our team. As a member of the team you will provide administrative support to internal and external customers. Key Tasks and Responsibilities Receive, process and raise a range of repairs requests from customers, staff, external stakeholders and other outside agencies by a variety of means including but not limited to email, telephone, web chat, letter and face to face. Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant Officers Assist and support the repairs advisors and voids administrators during busy times as required Prepare and send quotations to client Answering telephone calls from clients and helping with any job queries and enquiries and maintain good customer relations Administer customer enquiries, providing guidance and taking action Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Experience of writing letters and reports, ability to initiate change and to identify improvements by evaluating options, negotiation and implementing changes Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
Office Manager BCR/JH/11095 25,000 - 30,000 PT parking included Longbridge, Birmingham Bell Cornwall Recruitment is excited to partner with a leading mortgage brokerage seeking a talented Administrator/Office Manager. This is a fantastic opportunity for an organised and proactive professional to take on a pivotal role within a thriving team. If you thrive in a structured yet dynamic environment and are looking for a position with significant impact and recognition, we want to hear from you! You will be the linchpin in our client's day-to-day operations, providing essential support to a dedicated team of financial advisors. This role is tailor-made for someone who excels at bringing order and efficiency to any situation. Key responsibilities include: Client Communication: Act as the first and continual point of contact for clients, providing stellar service that enhances client relationships. Engagement and Renewals: Engage existing clients regarding mortgage renewals and facilitate scheduling with advisors, contributing directly to the business's success. Efficient Data Management: Input and manage critical data in the CRM system, with full training provided to master the "toolbox" software. Proactive Support: Chase down necessary documentation efficiently and effectively, ensuring advisors can focus on client service without administrative distractions. Warm Welcomes: Greet and assist clients visiting the office, creating a welcoming and professional atmosphere. Operational Excellence: Order and maintain office supplies and manage resources, ensuring the office is a well-oiled machine. Key Requirements: Initiative and Efficiency: Demonstrated ability to address and solve problems independently, keeping the office environment productive and harmonious. Organisational Skills: Exceptional capability in managing multiple tasks seamlessly and with meticulous attention to detail. Financial Services Acumen: Solid understanding of the financial services industry, with experience in banking or mortgage brokerage preferred. Interpersonal Strengths: Outstanding communication skills, capable of engaging confidently with a wide range of personalities and professional backgrounds. Ideal Candidate: Our ideal candidate is a self-starter who loves to organize and manage office environments efficiently. We are looking for someone eager to own their role, guiding daily operations with confidence and finesse. If you think this sounds like you, please apply now or get in touch with Bell Cornwall. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 01, 2024
Full time
Office Manager BCR/JH/11095 25,000 - 30,000 PT parking included Longbridge, Birmingham Bell Cornwall Recruitment is excited to partner with a leading mortgage brokerage seeking a talented Administrator/Office Manager. This is a fantastic opportunity for an organised and proactive professional to take on a pivotal role within a thriving team. If you thrive in a structured yet dynamic environment and are looking for a position with significant impact and recognition, we want to hear from you! You will be the linchpin in our client's day-to-day operations, providing essential support to a dedicated team of financial advisors. This role is tailor-made for someone who excels at bringing order and efficiency to any situation. Key responsibilities include: Client Communication: Act as the first and continual point of contact for clients, providing stellar service that enhances client relationships. Engagement and Renewals: Engage existing clients regarding mortgage renewals and facilitate scheduling with advisors, contributing directly to the business's success. Efficient Data Management: Input and manage critical data in the CRM system, with full training provided to master the "toolbox" software. Proactive Support: Chase down necessary documentation efficiently and effectively, ensuring advisors can focus on client service without administrative distractions. Warm Welcomes: Greet and assist clients visiting the office, creating a welcoming and professional atmosphere. Operational Excellence: Order and maintain office supplies and manage resources, ensuring the office is a well-oiled machine. Key Requirements: Initiative and Efficiency: Demonstrated ability to address and solve problems independently, keeping the office environment productive and harmonious. Organisational Skills: Exceptional capability in managing multiple tasks seamlessly and with meticulous attention to detail. Financial Services Acumen: Solid understanding of the financial services industry, with experience in banking or mortgage brokerage preferred. Interpersonal Strengths: Outstanding communication skills, capable of engaging confidently with a wide range of personalities and professional backgrounds. Ideal Candidate: Our ideal candidate is a self-starter who loves to organize and manage office environments efficiently. We are looking for someone eager to own their role, guiding daily operations with confidence and finesse. If you think this sounds like you, please apply now or get in touch with Bell Cornwall. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
We are recruiting for a permanent Customer Service Advisor to speak both German and English. Remote for London or Ringwood Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
May 01, 2024
Full time
We are recruiting for a permanent Customer Service Advisor to speak both German and English. Remote for London or Ringwood Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
An exciting opportunity has arisen for an Ecommerce Advisor occasionally working nights within the Customer Service department of a leading retail company. We are seeking an enthusiastic individual with a passion for providing excellent customer service and a keen interest in the digital retail landscape. Client Details Our client is a prominent player in the retail industry with a workforce of over 500 employees. With a reputation for delivering exceptional customer service, this company operates primarily in the online retail space, offering a diverse range of products to a wide customer base. Description Respond to customer queries via email, chat, and social media platforms. Provide advice and guidance on product selection and availability. Process online orders and handle any issues relating to delivery or returns. Use a variety of digital tools to enhance the customer experience. Develop a deep understanding of the product range to better assist customers. Provide feedback to the wider team on customer needs and trends. Work with the team to resolve any issues that may arise during the night shift. Uphold the company's commitment to delivering exceptional customer service at all times. Profile A successful Ecommerce Advisor (Nights) should have: A strong interest in the retail industry and ecommerce. Excellent communication skills, both written and verbal. The ability to work independently and as part of a team. Experience in a customer-facing role, preferably within an online retail environment. Knowledge of digital tools and platforms used in ecommerce. Strong problem-solving abilities and a customer-focused approach. Job Offer An annual salary range of 19,800 - 24,200. The opportunity to work in a vibrant and forward-thinking retail company. A supportive team environment with a focus on personal development. A comprehensive benefits package. A unique night shift role in the ecommerce sector. We encourage all interested candidates who meet the job requirements to apply for this exciting opportunity.
May 01, 2024
Full time
An exciting opportunity has arisen for an Ecommerce Advisor occasionally working nights within the Customer Service department of a leading retail company. We are seeking an enthusiastic individual with a passion for providing excellent customer service and a keen interest in the digital retail landscape. Client Details Our client is a prominent player in the retail industry with a workforce of over 500 employees. With a reputation for delivering exceptional customer service, this company operates primarily in the online retail space, offering a diverse range of products to a wide customer base. Description Respond to customer queries via email, chat, and social media platforms. Provide advice and guidance on product selection and availability. Process online orders and handle any issues relating to delivery or returns. Use a variety of digital tools to enhance the customer experience. Develop a deep understanding of the product range to better assist customers. Provide feedback to the wider team on customer needs and trends. Work with the team to resolve any issues that may arise during the night shift. Uphold the company's commitment to delivering exceptional customer service at all times. Profile A successful Ecommerce Advisor (Nights) should have: A strong interest in the retail industry and ecommerce. Excellent communication skills, both written and verbal. The ability to work independently and as part of a team. Experience in a customer-facing role, preferably within an online retail environment. Knowledge of digital tools and platforms used in ecommerce. Strong problem-solving abilities and a customer-focused approach. Job Offer An annual salary range of 19,800 - 24,200. The opportunity to work in a vibrant and forward-thinking retail company. A supportive team environment with a focus on personal development. A comprehensive benefits package. A unique night shift role in the ecommerce sector. We encourage all interested candidates who meet the job requirements to apply for this exciting opportunity.
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
May 01, 2024
Full time
Award Winning Employment Law Solicitors Thought leaders - Featured In: The Metro, Personnel Today, The Guardian, The Times, Independent, Daily Mail Are you a Qualified Solicitor (2-4 Year PQE) ready for an exciting new challenge in the field of Employment Law? Are you looking to kick start your career with an Award Winning Digital Law firm? Are you looking for an opportunity with lots to learn but also the space to look after your own projects and thrive within a supportive team? If so, we'd love to hear from you! Role info: Solicitor / Legal Exec Home Working 4 Days Per Week / Maidenhead, Berkshire HQ 1 Days Up to £70,000 OTE Plus Benefits Package Your Qualification: 2 - 4 PQE Solicitor Both Full and Part Time Considered Product / Service: Expert Advisors on Employment and HR Our Values: Our Values: Customers First. Live above the Line. Play by the Rules. Say what you do, do what you say Company Pedigree: 2023 - Awarded Highly Commended Business Award, Winner in Excellence in Customer Service Award, green law firm (paperless), MD of the law firm is UN Women Delegate We are proud we have over 100 5 star reviews and rated 5 star on Review Solicitors. 80% a green law firm with plans to be 100% green by 2025. Proud Supporter of Local Charities inc: The Baby Bank. The Brett Foundation. Foodshare Maidenhead. British Heart Foundation. One Family Trust: Members of Employment Lawyers Association. The Law Society. Solicitors Regulation Authority. Review Solicitors Trusted Law Firm. Our Mission We are a compact team of highly experienced and high achieving employment law specialists who solve peoples employment issues with minimum stress and with the best achievable results. Our customers are mid-senior level executives or owners of small-medium sized companies who want robust legal representation with a highly responsive approach. Our specialised team give business owners full protection against loss and reputation & claimants the optimum result from their claims. We offer a modern, responsive and pragmatic approach to employment law. We are completely digital and 80% a green law firm. The Employment Law Solicitor / Legal Exec role: Due to strong demand for our services, we are looking for a newly qualified solicitor to join the team. This is an excellent opportunity to join a small talented team of high performing professionals and to work in a collaborative, friendly and dynamic environment. We harbour a wealth of experience within our walls with experts in each field. If you are looking to not only develop your career, but your knowledge, skill set and expertise of your own, this is the perfect opportunity for you. This role will be based from home 4 days a week and 1/2 days in the office and is made up of 30% business advisory work and 70% claimant work. However, this role is also available as a part time opportunity as well. Key Responsibilities: + Supporting the Senior Employment Partner with a case-load of contentious and non-contentious employment law cases + Running your own cases and delivering high quality advice to business clients. + Advising on Settlement Agreements + Negotiating with opponents + Drafting contracts and handbooks for business clients + Liaising directly with various third parties including ACAS, HR professionals and employers. + Contributing to firm growth via business development What we are looking for: + Qualified Solicitor (2-4 years PQE) with good academics (2:1 or better) + Strong drafting and negotiation skills + Experience in advising business clients on general and HR issues + 2 years experience in Employment Law + Strong communication skills + Have client care/complaints record + Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits Package + 28 days holidays inc bank holidays + Bonus Scheme + Pension Scheme + Hybrid working + Private Health Care Insurance + Social events + Company sick pay +Team workshops and socials Sounds like a good fit? Apply here for a fast-track path to our Managing Partner Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. JBRP1_UKTJ
Boutique, Luxury Store (Sustainable Fashion) - Retail Sales Advisor Ladieswear - South West London Up to £27,000 basic Hours - Monday-Friday 9.30am-5.30pm If you have a passion for fashion and would love to work for a sustainable clothing company, then we would love to hear from you! As a Retail Sales Advisor you would be a brand ambassador of the business, reflecting the brand ethos and delivering a first-class experience. This is a new position, due to growth, to work in a small, close-knit team of 7 and there are loads of opportunity for personal growth/ progression. What s in it for you? Fantastic opportunity to build your career in the fashion industry Up to £27k basic salary DOE 40% Staff discount on all clothing 23 days holiday plus a day off for your birthday + bank holidays Pension Team events Performance related discretionary bonus based on company performance Monday-Friday 9.30am-5.30pm Typical day to day: Providing all customers with excellent customer service, through emails, phone and face-to-face Handling stock availability, ordering and return processes Confident in assessing the customer s need and making styling advice Confidence to manage opening and closing duties Awareness of new products, styles, fits and fabric qualities Who/what are we looking for? Customer focused approach with previous experience in a premium retail environment Confident communicator with patience, empathy and a calm demeanour Genuine love of sustainable fashion Warm, enthusiastic and energetic approach Please apply here with your CV.
May 01, 2024
Full time
Boutique, Luxury Store (Sustainable Fashion) - Retail Sales Advisor Ladieswear - South West London Up to £27,000 basic Hours - Monday-Friday 9.30am-5.30pm If you have a passion for fashion and would love to work for a sustainable clothing company, then we would love to hear from you! As a Retail Sales Advisor you would be a brand ambassador of the business, reflecting the brand ethos and delivering a first-class experience. This is a new position, due to growth, to work in a small, close-knit team of 7 and there are loads of opportunity for personal growth/ progression. What s in it for you? Fantastic opportunity to build your career in the fashion industry Up to £27k basic salary DOE 40% Staff discount on all clothing 23 days holiday plus a day off for your birthday + bank holidays Pension Team events Performance related discretionary bonus based on company performance Monday-Friday 9.30am-5.30pm Typical day to day: Providing all customers with excellent customer service, through emails, phone and face-to-face Handling stock availability, ordering and return processes Confident in assessing the customer s need and making styling advice Confidence to manage opening and closing duties Awareness of new products, styles, fits and fabric qualities Who/what are we looking for? Customer focused approach with previous experience in a premium retail environment Confident communicator with patience, empathy and a calm demeanour Genuine love of sustainable fashion Warm, enthusiastic and energetic approach Please apply here with your CV.
Service Advisor Reading BMW Salary £28,820.61 - £35,359.07 + OTE Up to £44,000 45 Hours Full Time. 1 in 3 Saturday mornings. Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discountsthat save you money every day Gym discounts, cash healthcare plans, and acycle-to-work scheme Car discountsfor new and used purchases and servicing Flexible pension schemeandSharesave schemeto grow your savings Family-friendly policiesthat help you spend more time with the people that matter Awellbeing programmeto support you and your family An internalcolleague recognition systemto celebrate achievements Acommunity volunteering day What youll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone. JBRP1_UKTJ
May 01, 2024
Full time
Service Advisor Reading BMW Salary £28,820.61 - £35,359.07 + OTE Up to £44,000 45 Hours Full Time. 1 in 3 Saturday mornings. Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discountsthat save you money every day Gym discounts, cash healthcare plans, and acycle-to-work scheme Car discountsfor new and used purchases and servicing Flexible pension schemeandSharesave schemeto grow your savings Family-friendly policiesthat help you spend more time with the people that matter Awellbeing programmeto support you and your family An internalcolleague recognition systemto celebrate achievements Acommunity volunteering day What youll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone. JBRP1_UKTJ
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Milton Keynes, Buckinghamshire Date Posted: 29.02.2024 We have a great opportunity for an Indirect Tax Assistant Manager to join the Vistry Group Tax team based out of our Milton Keynes Office. The Indirect Tax Assistant Manager will be a key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns. As our Indirect Tax Assistant Manager will have the opportunity to be involved in the advisory aspects of the business, supported by the Group Tax Director, Head of Indirect Tax and Indirect Tax Manager. This role provides a great opportunity to further develop knowledge of the tax affairs for a large UK corporate and receive support for a career in tax. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. GCSEs: Minimum pass of 4 or more (C and above) in 5 subjects, including Maths and English; A-Levels: Minimum of C's in all 3 subjects. ACA, ACCA or ATT qualified or equivalent. VAT compliance knowledge is required for this role and a desire to build a career in the tax function of a large corporate group. We will consider candidates currently working in Industry or those wishing to move from Practice. Strong IT skills and proficient in Microsoft Office products such as Excel, Word, Outlook, PowerPoint etc. Good analytical and organisation skills with an attention to detail. Good communication skills. Team player. A desire to learn and develop from colleagues within the team. More about the Indirect Tax Assistant Manager role Key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns to ensure all the filings are prepared and submitted within the statutory time limits. Responsible for day to day queries from the Tax Assistants in preparing the monthly VAT returns. Liaising with the regions on VAT, SDLT and CIS queries and supporting the team with tax training for the regions. Management of VAT registrations, CIS registrations and options to tax and, in collaboration with the Assistant Direct Tax Manager and Indirect Tax Manager, to ensure that the Tax Library is complete, up to date and accurate. Supporting the Head of Indirect Tax and the Indirect Tax Manager to advise on VAT and SDLT implications on various land acquisitions. The role offers some corporation tax compliance opportunities to assist with the annual preparation and submission of corporation tax (limited company) and self-assessment (LLP) tax returns. In collaboration with the team, ensuring that tax processes are improved, enhanced and streamlined where possible, including consideration of accounting/tax systems and software. Assisting with the training and development of more junior members of the tax team. Responsible for ensuring that the various Shared Mailboxes are kept up-to-date by the team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 01, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Milton Keynes, Buckinghamshire Date Posted: 29.02.2024 We have a great opportunity for an Indirect Tax Assistant Manager to join the Vistry Group Tax team based out of our Milton Keynes Office. The Indirect Tax Assistant Manager will be a key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns. As our Indirect Tax Assistant Manager will have the opportunity to be involved in the advisory aspects of the business, supported by the Group Tax Director, Head of Indirect Tax and Indirect Tax Manager. This role provides a great opportunity to further develop knowledge of the tax affairs for a large UK corporate and receive support for a career in tax. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. GCSEs: Minimum pass of 4 or more (C and above) in 5 subjects, including Maths and English; A-Levels: Minimum of C's in all 3 subjects. ACA, ACCA or ATT qualified or equivalent. VAT compliance knowledge is required for this role and a desire to build a career in the tax function of a large corporate group. We will consider candidates currently working in Industry or those wishing to move from Practice. Strong IT skills and proficient in Microsoft Office products such as Excel, Word, Outlook, PowerPoint etc. Good analytical and organisation skills with an attention to detail. Good communication skills. Team player. A desire to learn and develop from colleagues within the team. More about the Indirect Tax Assistant Manager role Key member of the indirect tax compliance function with responsibilities in preparing and reviewing monthly VAT returns to ensure all the filings are prepared and submitted within the statutory time limits. Responsible for day to day queries from the Tax Assistants in preparing the monthly VAT returns. Liaising with the regions on VAT, SDLT and CIS queries and supporting the team with tax training for the regions. Management of VAT registrations, CIS registrations and options to tax and, in collaboration with the Assistant Direct Tax Manager and Indirect Tax Manager, to ensure that the Tax Library is complete, up to date and accurate. Supporting the Head of Indirect Tax and the Indirect Tax Manager to advise on VAT and SDLT implications on various land acquisitions. The role offers some corporation tax compliance opportunities to assist with the annual preparation and submission of corporation tax (limited company) and self-assessment (LLP) tax returns. In collaboration with the team, ensuring that tax processes are improved, enhanced and streamlined where possible, including consideration of accounting/tax systems and software. Assisting with the training and development of more junior members of the tax team. Responsible for ensuring that the various Shared Mailboxes are kept up-to-date by the team. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Working Hours: Monday - Friday 11am - 8pm with alternate weekends. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
May 01, 2024
Full time
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Working Hours: Monday - Friday 11am - 8pm with alternate weekends. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!
Insurance Sales Advisor - Competitive Salary - Torquay, Devon The Role Riviera Insurance Services Limited are looking for a proactive person to join our diverse and friendly team. Your responsibilities include working both individually and part of a team, focusing on securing new business, servicing our existing clients, and renewing their policies. This is an exciting opportunity for a driven, hardworking, and dynamic individual who thrives under pressure and is looking for a new career with the opportunity for future progression. Key Responsibilities: As an insurance advisor your focus, will include, but is not limited to: Handling enquiries professionally via phone, letter, or email. Managing workloads efficiently to ensure impeccable service levels are maintained. Conduct "fact finding" reviews to establish clients' demands and needs. Accurately present information gathered to insurers for comprehensive and competitive rates. Adhere to company procedures and maintain regulatory standards. Present quotations to clients, recommending the most suitable product to meet their needs. Consistently achieve agreed KPI's & Objectives set by the Department Head. Identify cross-selling and up-selling opportunities. Contribute to lead generation and respond to enquiries in a timely manner. Issue policy documentation, update records, and handle mid-term adjustments and claims. Proactively manage renewals and generate renewal documentation. To be professional when interacting with your peer group, senior management, customers, and all external parties, always displaying appropriate behaviours. The Company Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay we have taken our name from the stunning coastline of Torbay's English Riviera. From humble beginnings in a shared office space employing just 2 people in 2016, Riviera Insurance group now employs a team of over 70 advisors across five different insurance brands. Annually we service over 16,000 policyholders and write over 18 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service, and we are extremely proud of our high google ratings currently at 4.8 out of 5 stars. At our very core, we are a business with integrity, where customer service is ingrained in our culture. Benefits 22 Days holiday, in addition to Bank Holidays. Employee Assistance Programme. Working hours are Monday to Friday, 9.00am -5.30pm. Comprehensive induction and training plan. Regular employee staff socials and incentives. Annual Appraisals and salary reviews. Generous and achievable bonus structure. The Person As an Insurance Sales Advisor, we are looking for like-minded individuals with the following key skills and attributes: Excellent communication skills. Strong sales skills. Passion for Customer Service. Work well individually and as part of a team leading by example. Ability to work under pressure and effectively organise workloads. Whilst experience is advantageous it is not essential. If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further. JBRP1_UKTJ
Apr 30, 2024
Full time
Insurance Sales Advisor - Competitive Salary - Torquay, Devon The Role Riviera Insurance Services Limited are looking for a proactive person to join our diverse and friendly team. Your responsibilities include working both individually and part of a team, focusing on securing new business, servicing our existing clients, and renewing their policies. This is an exciting opportunity for a driven, hardworking, and dynamic individual who thrives under pressure and is looking for a new career with the opportunity for future progression. Key Responsibilities: As an insurance advisor your focus, will include, but is not limited to: Handling enquiries professionally via phone, letter, or email. Managing workloads efficiently to ensure impeccable service levels are maintained. Conduct "fact finding" reviews to establish clients' demands and needs. Accurately present information gathered to insurers for comprehensive and competitive rates. Adhere to company procedures and maintain regulatory standards. Present quotations to clients, recommending the most suitable product to meet their needs. Consistently achieve agreed KPI's & Objectives set by the Department Head. Identify cross-selling and up-selling opportunities. Contribute to lead generation and respond to enquiries in a timely manner. Issue policy documentation, update records, and handle mid-term adjustments and claims. Proactively manage renewals and generate renewal documentation. To be professional when interacting with your peer group, senior management, customers, and all external parties, always displaying appropriate behaviours. The Company Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay we have taken our name from the stunning coastline of Torbay's English Riviera. From humble beginnings in a shared office space employing just 2 people in 2016, Riviera Insurance group now employs a team of over 70 advisors across five different insurance brands. Annually we service over 16,000 policyholders and write over 18 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service, and we are extremely proud of our high google ratings currently at 4.8 out of 5 stars. At our very core, we are a business with integrity, where customer service is ingrained in our culture. Benefits 22 Days holiday, in addition to Bank Holidays. Employee Assistance Programme. Working hours are Monday to Friday, 9.00am -5.30pm. Comprehensive induction and training plan. Regular employee staff socials and incentives. Annual Appraisals and salary reviews. Generous and achievable bonus structure. The Person As an Insurance Sales Advisor, we are looking for like-minded individuals with the following key skills and attributes: Excellent communication skills. Strong sales skills. Passion for Customer Service. Work well individually and as part of a team leading by example. Ability to work under pressure and effectively organise workloads. Whilst experience is advantageous it is not essential. If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further. JBRP1_UKTJ
As SIXT Van and Truck continue to grow and expand our footprint in the UK, we are pleased to offer an exciting opportunity to join us as a Service Advisor based in our Stansted Depot. We are looking for service-oriented executive with strong customer Service skills for the van and truck rentals division in UK. We also welcome applications from those looking for a lateral move to a new career, and click apply for full job details
Apr 30, 2024
Full time
As SIXT Van and Truck continue to grow and expand our footprint in the UK, we are pleased to offer an exciting opportunity to join us as a Service Advisor based in our Stansted Depot. We are looking for service-oriented executive with strong customer Service skills for the van and truck rentals division in UK. We also welcome applications from those looking for a lateral move to a new career, and click apply for full job details
Bridgewater Finance Group Ltd
Manchester, Lancashire
At Bridgewater Finance Group we have a singular goal of being 'here to help', offering easy to understand advice and ethical solutions to individuals in debt. With a focus on expertise, integrity, and respect we put our customers and people at the heart of everything we do. We are looking for a Payments & Collections Advisor to join our payments team within our operations department. The role includes managing a book of existing clients ensuring payments are made in line with their chosen debt solution. In this role, we are looking for someone with experience in a customer service call centre environment, Debt Management or Insolvency experience is preferred but not essential. An understanding of vulnerable customer needs and be able to sensitively handle challenging calls is essential. Benefits of the Payments & Collections Advisor: Permanent contract from day 1. Great basic salary dependant on experience - £24,000 - £26,000. Plus monthly performance bonus £400 - £800 Relaxed dress code. 28 days of annual leave (including paid Bank Holidays ). Referral scheme. Promotion opportunities - as early as 6 months. The opportunity to undertake industry qualifications. Excellent City Centre location - modern office, onsite canteen, and Starbucks. Great culture - team socials, Summer & Christmas parties, charity support. Employee Health Assured Program -24/7 confidential support and online health portal. Duties of the Payments & Collections Advisor: Recovering customer payments via telephone and written communications. Showing empathy to vulnerable customers and setting up repayment arrangements. Following rules and guidelines set by the company and its regulators. General administration duties. The Successful Applicant The successful candidate will: Have a background in debt collection Able to speak to customers regarding payments Have excellent communication skills Have a professional/confident telephone manner Strong objection handling
Apr 30, 2024
Full time
At Bridgewater Finance Group we have a singular goal of being 'here to help', offering easy to understand advice and ethical solutions to individuals in debt. With a focus on expertise, integrity, and respect we put our customers and people at the heart of everything we do. We are looking for a Payments & Collections Advisor to join our payments team within our operations department. The role includes managing a book of existing clients ensuring payments are made in line with their chosen debt solution. In this role, we are looking for someone with experience in a customer service call centre environment, Debt Management or Insolvency experience is preferred but not essential. An understanding of vulnerable customer needs and be able to sensitively handle challenging calls is essential. Benefits of the Payments & Collections Advisor: Permanent contract from day 1. Great basic salary dependant on experience - £24,000 - £26,000. Plus monthly performance bonus £400 - £800 Relaxed dress code. 28 days of annual leave (including paid Bank Holidays ). Referral scheme. Promotion opportunities - as early as 6 months. The opportunity to undertake industry qualifications. Excellent City Centre location - modern office, onsite canteen, and Starbucks. Great culture - team socials, Summer & Christmas parties, charity support. Employee Health Assured Program -24/7 confidential support and online health portal. Duties of the Payments & Collections Advisor: Recovering customer payments via telephone and written communications. Showing empathy to vulnerable customers and setting up repayment arrangements. Following rules and guidelines set by the company and its regulators. General administration duties. The Successful Applicant The successful candidate will: Have a background in debt collection Able to speak to customers regarding payments Have excellent communication skills Have a professional/confident telephone manner Strong objection handling
Customer Service Advisor Edinburgh - Dalkeith 21,000 (temp to perm) Due to some exciting growth, our ecommerce client is looking for three talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Business operational hours are between 8.30am - 5.45pm, this will be 5 days from 7 working 1 in 4 weekends. 36.25 hours per week. Parking on-site available. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 30, 2024
Seasonal
Customer Service Advisor Edinburgh - Dalkeith 21,000 (temp to perm) Due to some exciting growth, our ecommerce client is looking for three talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain and update regular client correspondence Business operational hours are between 8.30am - 5.45pm, this will be 5 days from 7 working 1 in 4 weekends. 36.25 hours per week. Parking on-site available. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ
Apr 30, 2024
Full time
Salary: £ DOE Benefits:25 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours:Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Commercial Claims Handler to join their team. To be successful within this role, you must have commercial claimsinsurance experience. You will be a confident communicator who is able to work in a team environment. The Commercial Claims Advisor's role is to provide an in-house claims service to their clients throughout the company, offering guidance, support and assistance to ensure client claims are processed quickly and efficiently. The successful candidate will have previous claims experience from within commercial insurance. We are looking for somebody that has experience across a wide spectrum of insurance products, and the claims associated with them. As far as commercial insurance is concerned it would be dealing with material damage claims, business interruption, casualty (employers & public liability). And financial lines such as Directors & Officers and Professional Indemnity It is important that you can identify that the criteria for a 'circumstance' has been met, to guide theirclients through the process of making a claim. You will assist in gathering and providing the material required to the relevant insurer(s), and providing support to their clients as required. Once an insurer responds to the notification of a claim, they will be responsible for ensuring the correct outcome according to the terms of the policy is reached. They will need to be resilient, as this may require challenging an insurers view on the cover afforded by the policy if they believe it to be incorrect. They pride themselves on their high levels of customer service, and part of this Commercial Claims Handler role will be about maintaining and exceeding these in line with Co. policy. Job Description CLAIMS MANAGEMENT Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client To negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements To navigate and effectively maintain manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times To maintain filing systems and ensure that processing is up-to-date at all times To ensure daily diary management To work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual To report all suspicious claims, such as validity, to the Operations Manager. JBRP1_UKTJ