Avanti Personnel Limited
Hartlepool, County Durham
Are you looking for a new opportunity to work in an organisation that prides itself on customer experience? Perhaps you are looking for a team culture that focuses on the future and the opportunity that comes with the ever-developing business landscape. If you are an experienced Client Services Administrator and have a passion for excellent customer service, we want to hear from you! The Client Services Team underpin everything our clients organisation does, and they are critical to creating the right impression of the business both directly in the everyday contact they have with customers. They are a fundamental function in providing quality support to others in the financial practice. As a key member of the Client Services Team, the successful Client Administrator, has the following areas of responsibility: Managing the switchboard. Undertaking front of house duties, which includes greeting clients and visitors and arranging refreshments. Managing the receipt of and liaising with clients in relation to planning for the subsequent collection of records and information. Managing the stock of office stationery and liaising with suppliers. Updating and maintaining information stored in the business database. Dealing with both incoming and outgoing post, including the scanning of documents where appropriated. Visiting the bank, on a weekly basis on behalf of the firm. Organising events and team socials activities, including booking transport and liaising with venues. Supporting other members of the team as appropriate. Our ideal candidate will be: Be competent in Microsoft applications including Word and Excel. Be committed to delivering a high standard of service to our clients. Have clear verbal and written communication skills. Demonstrate accuracy and attention to detail. Be well-organised, able to manage own workload and work to deadlines. Benefits Competitive salary, based on experience. Flexible working arrangements. Privately managed pension scheme (following your satisfactory completion of our probationary period). Life assurance cover. Private healthcare scheme. Health care benefit package. 22 days' annual leave plus statutory holidays. Permanent, full time position. Modern, air conditioned offices. Recreational facilities including employee break area, complete with games machine and pool table. Free parking. Fantastic location with plenty of local amenities on the doorstep. Regularly organised social events. Scope for development and progression
May 01, 2024
Full time
Are you looking for a new opportunity to work in an organisation that prides itself on customer experience? Perhaps you are looking for a team culture that focuses on the future and the opportunity that comes with the ever-developing business landscape. If you are an experienced Client Services Administrator and have a passion for excellent customer service, we want to hear from you! The Client Services Team underpin everything our clients organisation does, and they are critical to creating the right impression of the business both directly in the everyday contact they have with customers. They are a fundamental function in providing quality support to others in the financial practice. As a key member of the Client Services Team, the successful Client Administrator, has the following areas of responsibility: Managing the switchboard. Undertaking front of house duties, which includes greeting clients and visitors and arranging refreshments. Managing the receipt of and liaising with clients in relation to planning for the subsequent collection of records and information. Managing the stock of office stationery and liaising with suppliers. Updating and maintaining information stored in the business database. Dealing with both incoming and outgoing post, including the scanning of documents where appropriated. Visiting the bank, on a weekly basis on behalf of the firm. Organising events and team socials activities, including booking transport and liaising with venues. Supporting other members of the team as appropriate. Our ideal candidate will be: Be competent in Microsoft applications including Word and Excel. Be committed to delivering a high standard of service to our clients. Have clear verbal and written communication skills. Demonstrate accuracy and attention to detail. Be well-organised, able to manage own workload and work to deadlines. Benefits Competitive salary, based on experience. Flexible working arrangements. Privately managed pension scheme (following your satisfactory completion of our probationary period). Life assurance cover. Private healthcare scheme. Health care benefit package. 22 days' annual leave plus statutory holidays. Permanent, full time position. Modern, air conditioned offices. Recreational facilities including employee break area, complete with games machine and pool table. Free parking. Fantastic location with plenty of local amenities on the doorstep. Regularly organised social events. Scope for development and progression
Job Title: Salaried GP Salary: Negotiable DOE Hours: Sessions per week Responsible to: Clinical Directors Key Relationships: 33 General Practices, 4 PCNs, NWL ICB, Central London Borough Team, Westminster City Council, Bi-Borough (West London), Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH); One Westminster, Imperial College Health Partners BACKGROUND WHO WE ARE Healthcare Central London Ltd (HCL) is the GP Federation owned by our 33 General Practices covering the Central London (Westminster) area. The organisation supports 4 Primary Care Networks (PCNs). We operate several NHS contracts on behalf of our PCNs including a Community Dermatology Service; Community Cardiology Service and a Secondary Care Referral Service and an out-of-hospitals provision which is sub-contracted to our 33 General Practices. On behalf of our practices we are the host employers of a large, and rapidly growing team of ARRS (Additional Roles Reimbursement scheme) roles including Clinical Pharmacists; Pharmacy Technicians; First Contact Physiotherapists; Dieticians; Paramedics; Social Prescribers; Care Coordinators, Digital & Transformation Leads, Nursing Associates, GPAs and Care Co-ordinators. HOW WE WORK Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population and practices. We will achieve this by working with patients and partners to ensure that general practice remains sustainable and independent. We aim to further diversify our income by exploring commercial joint ventures and expanding our research team in the coming years. Our people are our greatest asset. When we feel included, valued and supported in work this positivity reaches those very people we are here for, the patients. HCL is committed to actively supporting diversity and inclusion and ensuring that all our employees are valued, treated with dignity and respect and enabled and supported to reach their potential. Our employees work flexibly according to the needs of our customers, typically onsite at our practices or hub sites or at our offices near Marylebone/Edgware Road. Our office-based roles are typically worked as hybrid roles the pattern of which are agreed and reviewed according to service/team requirements. ROLE PURPOSE Due to expansion of our services, we are seeking a dedicated and experienced Salaried General Practitioner (GP) to join our dynamic healthcare team. The Salaried GP will play a key role in delivering high-quality primary care services to our patients and collaborating with other healthcare professionals to promote patient well-being. This can be a hybrid role to include face to face with some remote working opportunities. This GP will work as a member of the in-house clinical team and provide a critical role of delivering appointments and access to the registered list of patients. Although you will not hold a named doctor list, you will manage the patients with a list-holding mentality, offering continuity and case management where needed and appropriate. You will manage your own admin such as blood results, and be part of a team to collectively manage shared admin alongside remote-working GPs and supporting list-holding lead GPs with their caseloads. You will take part in other activities to support high quality care at the practice, including an exciting opportunity to work within the emerging triage hub for managing all same-day requests for care. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. Main duties of the job As part of our clinical team, you will be committed to maintaining clinical continuity for patients in crucial circumstances. You will actively participate in learning events, audits, and other agreed-upon projects. We value teamwork and expect you to respect agreed ways of working, including prescribing practices. Your willingness to understand and improve practice systems, learn new IT systems, and support continuity of care will be highly regarded. Taking responsibility for your tasks and completing them efficiently will contribute to minimising unnecessary follow-up work. Collaboration with colleagues, mutual learning, and respect for multidisciplinary teams are essential. As an advocate for patient care, you will work across organizational boundaries when required. Staying updated with new guidance and addressing any time-management challenges will ensure smooth operations. Join our team and make a difference in the lives of our patients. Clinical responsibilities The team is really engaged and enthusiastic about their work, and very supportive and welcoming. You should bear in mind however, that this is a dynamic team which is continuing to develop. These are the things you can do to help become a full member: Show your commitment to high quality, safe care that supports clinical continuity for those patients and clinical circumstances where this is crucial Take part in learning events, audits, and discreet pieces of work where formally agreed Respect ways of working that have been agreed among the clinical team (for example, benzodiazepine prescribing) Commit to understanding your role in practice systems and to flagging where there are learning events so the system can improve Commit to learning new IT systems and innovations in use of IT in service of patient care Commit to supporting continuity where this is clearly best for the patient By taking responsibility and ensuring you follow through and complete tasks where possible (therefore avoiding unnecessary follow up or work by others) Discuss cases with colleagues where appropriate with a commitment to learning from experience and sharing learning Respect multidisciplinary colleagues Work across organisational boundaries when this is in the interests of patient care Keep up to date with new guidance Keep to time as far as this is possible, and raise and discuss continuing problems with time-keeping Sessional allocation: Sessions are composed of either 3 hours of clinical appointments (face to face or telephone), 4.5 - 5 hours of digital triage working side by side a digital hub administrator, or a remote clinical admin session the length and timing of which is negotiable and flexible. Appointment times are a minimum of 15 minutes with double appointments used for patients who need interpreters and for complex patients. All GPs are expected to do a combination of face to face, triage and admin sessions; the balance of this work is negotiable. The clinical meeting is once a week and once a month there is a whole team meeting instead, in addition to extra educational and reflective practice meetings Ad hoc check ins with the Clinical Lead can be arranged as needed and colleagues can be reached via Teams or in person if you have clinical queries. During the session you may receive an urgent task to provide support and supervision to other members of the practice MDT including but not limited to pharmacy, nursing and admin staff. These are usually managed by the triage GP. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health, and safety Life-long commitment to audit, contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate Discuss with other members of the team how the policies, standards and guidelines will affect own work Person Specification Experience Essential Experience of working in UK General Practice Experience of working with vulnerable groups Recent experience of being the named GP for a list of patients or of providing continuity of care as a trainee GP Desirable Clinical experience of 2+ years Experience using EMIS Web, Docman, Accurx Experience of clinical triage Experience of working with deprived populations Experience of using telephone interpreter Delivery of clinical audit QOF management Experience of working in Islington/ NCL general practice Understanding of: Essential NHS system Challenges facing NHS. Vulnerable groups and how to support them Desirable QOF & Enhanced Services GP Networks/Federations Qualifications Essential GMC Registered, Qualified General Practitioner (MRCGP or equivalent) Currently on a CCG performers list Clear enhanced DBS check Desirable Evidence of CPD DFSRFH & competence in coil insertion Work as a GPWSI Minor surgery skills GP trainer Skills and Abilities Essential IT fluency including troubleshooting Remote consulting skills Use of Teams to access policies, documents, communicate through chat groups Team player Calm under pressure Friendly and inclusive . click apply for full job details
May 01, 2024
Full time
Job Title: Salaried GP Salary: Negotiable DOE Hours: Sessions per week Responsible to: Clinical Directors Key Relationships: 33 General Practices, 4 PCNs, NWL ICB, Central London Borough Team, Westminster City Council, Bi-Borough (West London), Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH); One Westminster, Imperial College Health Partners BACKGROUND WHO WE ARE Healthcare Central London Ltd (HCL) is the GP Federation owned by our 33 General Practices covering the Central London (Westminster) area. The organisation supports 4 Primary Care Networks (PCNs). We operate several NHS contracts on behalf of our PCNs including a Community Dermatology Service; Community Cardiology Service and a Secondary Care Referral Service and an out-of-hospitals provision which is sub-contracted to our 33 General Practices. On behalf of our practices we are the host employers of a large, and rapidly growing team of ARRS (Additional Roles Reimbursement scheme) roles including Clinical Pharmacists; Pharmacy Technicians; First Contact Physiotherapists; Dieticians; Paramedics; Social Prescribers; Care Coordinators, Digital & Transformation Leads, Nursing Associates, GPAs and Care Co-ordinators. HOW WE WORK Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population and practices. We will achieve this by working with patients and partners to ensure that general practice remains sustainable and independent. We aim to further diversify our income by exploring commercial joint ventures and expanding our research team in the coming years. Our people are our greatest asset. When we feel included, valued and supported in work this positivity reaches those very people we are here for, the patients. HCL is committed to actively supporting diversity and inclusion and ensuring that all our employees are valued, treated with dignity and respect and enabled and supported to reach their potential. Our employees work flexibly according to the needs of our customers, typically onsite at our practices or hub sites or at our offices near Marylebone/Edgware Road. Our office-based roles are typically worked as hybrid roles the pattern of which are agreed and reviewed according to service/team requirements. ROLE PURPOSE Due to expansion of our services, we are seeking a dedicated and experienced Salaried General Practitioner (GP) to join our dynamic healthcare team. The Salaried GP will play a key role in delivering high-quality primary care services to our patients and collaborating with other healthcare professionals to promote patient well-being. This can be a hybrid role to include face to face with some remote working opportunities. This GP will work as a member of the in-house clinical team and provide a critical role of delivering appointments and access to the registered list of patients. Although you will not hold a named doctor list, you will manage the patients with a list-holding mentality, offering continuity and case management where needed and appropriate. You will manage your own admin such as blood results, and be part of a team to collectively manage shared admin alongside remote-working GPs and supporting list-holding lead GPs with their caseloads. You will take part in other activities to support high quality care at the practice, including an exciting opportunity to work within the emerging triage hub for managing all same-day requests for care. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. Main duties of the job As part of our clinical team, you will be committed to maintaining clinical continuity for patients in crucial circumstances. You will actively participate in learning events, audits, and other agreed-upon projects. We value teamwork and expect you to respect agreed ways of working, including prescribing practices. Your willingness to understand and improve practice systems, learn new IT systems, and support continuity of care will be highly regarded. Taking responsibility for your tasks and completing them efficiently will contribute to minimising unnecessary follow-up work. Collaboration with colleagues, mutual learning, and respect for multidisciplinary teams are essential. As an advocate for patient care, you will work across organizational boundaries when required. Staying updated with new guidance and addressing any time-management challenges will ensure smooth operations. Join our team and make a difference in the lives of our patients. Clinical responsibilities The team is really engaged and enthusiastic about their work, and very supportive and welcoming. You should bear in mind however, that this is a dynamic team which is continuing to develop. These are the things you can do to help become a full member: Show your commitment to high quality, safe care that supports clinical continuity for those patients and clinical circumstances where this is crucial Take part in learning events, audits, and discreet pieces of work where formally agreed Respect ways of working that have been agreed among the clinical team (for example, benzodiazepine prescribing) Commit to understanding your role in practice systems and to flagging where there are learning events so the system can improve Commit to learning new IT systems and innovations in use of IT in service of patient care Commit to supporting continuity where this is clearly best for the patient By taking responsibility and ensuring you follow through and complete tasks where possible (therefore avoiding unnecessary follow up or work by others) Discuss cases with colleagues where appropriate with a commitment to learning from experience and sharing learning Respect multidisciplinary colleagues Work across organisational boundaries when this is in the interests of patient care Keep up to date with new guidance Keep to time as far as this is possible, and raise and discuss continuing problems with time-keeping Sessional allocation: Sessions are composed of either 3 hours of clinical appointments (face to face or telephone), 4.5 - 5 hours of digital triage working side by side a digital hub administrator, or a remote clinical admin session the length and timing of which is negotiable and flexible. Appointment times are a minimum of 15 minutes with double appointments used for patients who need interpreters and for complex patients. All GPs are expected to do a combination of face to face, triage and admin sessions; the balance of this work is negotiable. The clinical meeting is once a week and once a month there is a whole team meeting instead, in addition to extra educational and reflective practice meetings Ad hoc check ins with the Clinical Lead can be arranged as needed and colleagues can be reached via Teams or in person if you have clinical queries. During the session you may receive an urgent task to provide support and supervision to other members of the practice MDT including but not limited to pharmacy, nursing and admin staff. These are usually managed by the triage GP. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health, and safety Life-long commitment to audit, contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate Discuss with other members of the team how the policies, standards and guidelines will affect own work Person Specification Experience Essential Experience of working in UK General Practice Experience of working with vulnerable groups Recent experience of being the named GP for a list of patients or of providing continuity of care as a trainee GP Desirable Clinical experience of 2+ years Experience using EMIS Web, Docman, Accurx Experience of clinical triage Experience of working with deprived populations Experience of using telephone interpreter Delivery of clinical audit QOF management Experience of working in Islington/ NCL general practice Understanding of: Essential NHS system Challenges facing NHS. Vulnerable groups and how to support them Desirable QOF & Enhanced Services GP Networks/Federations Qualifications Essential GMC Registered, Qualified General Practitioner (MRCGP or equivalent) Currently on a CCG performers list Clear enhanced DBS check Desirable Evidence of CPD DFSRFH & competence in coil insertion Work as a GPWSI Minor surgery skills GP trainer Skills and Abilities Essential IT fluency including troubleshooting Remote consulting skills Use of Teams to access policies, documents, communicate through chat groups Team player Calm under pressure Friendly and inclusive . click apply for full job details
Veterinary Nursing Assessment Officer Kenilworth, Warwickshire (office-based role with the opportunity to work from home up to three days per week) The Company Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.We are seeking a Veterinary Nursing Assessment Officer to join us on a full-time, permanent basis. The Benefits - Salary of £30,000 - £35,000 per annum- 25 days' annual leave plus bank holidays which increases with length of service- Defined contributory pension scheme or pension auto-enrolment scheme- Employee assistant scheme (health assured)- Flexible working (subject to pre-approval)- Perkbox - access to over 200 exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health & wellbeing events and initiatives- Fee voluntary day- Employee rewards- Free Parking- Free drinksThis is an exciting opportunity for an experienced administrator to join the Lantra Veterinary Nursing team and be involved in the delivery of key assessments.Join our leading organisation and step into a role where your contributions are valued and rewarded. With flexible working, Perkbox discounts and a variety of rewards, you can rest assured that your wellbeing will be at the forefront of our priorities.So, if you're looking for a rewarding opportunity to make a difference and grow your career, we want to hear from you! The Role As a Veterinary Nursing Assessment Officer, you will join the Lantra Veterinary Nursing team and be involved in the delivery of the assessments for both the Veterinary Nursing qualification and End Point Assessment.Specifically, you will provide assessment support to the Veterinary Nursing Technical Manager and Veterinary Nursing Quality Manager to ensure that Lantra's veterinary qualification and EPA are of the highest standard. You will make sure that they exceed industry and Royal College of Veterinary Surgeons (RCVS) expectations.Administering, formatting, proofreading and maintaining assessment documentation, you will monitor the objective structured clinical examinations (OSCE) inboxes, maintain OSCE equipment and stock and process OSCE allocations.Additionally, you will:- Support OSCE standardisation and training- Maintain the examiner and assessor database- Co-ordinate assessor and examiner bookings for OSCE and Professional Discussion- Organise the annual Graduation ceremony for learnersAs part of your role, you will be required to undertake occasional travel to assessment days which will involve 6-8 weekends per year. All travel time outside of working hours can be claimed back by pre-approved TOIL. About You To be considered as a Veterinary Nursing Assessment Officer, you will need:- Experience in an administration role- Experience providing co-ordination and administration for a team- Experience working within a quality critical team- Veterinary nursing knowledge- To be proactive and able to manage your own workload- Problem solving skills- Attention to detail- Good customer service skills- Great communication and teamwork skills- A full, valid driving licence (due to our location and travel)Ideally, you will have OSCE experience.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Apprenticeship Officer, Apprenticeship Administrator, End Point Assessment (EPA) Officer, EPA Officer, Training Provider Officer, Learning Provider Officer, Administrative Officer, or Administrator.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for an engaging role as a Veterinary Nursing Assessment Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 01, 2024
Full time
Veterinary Nursing Assessment Officer Kenilworth, Warwickshire (office-based role with the opportunity to work from home up to three days per week) The Company Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.We are seeking a Veterinary Nursing Assessment Officer to join us on a full-time, permanent basis. The Benefits - Salary of £30,000 - £35,000 per annum- 25 days' annual leave plus bank holidays which increases with length of service- Defined contributory pension scheme or pension auto-enrolment scheme- Employee assistant scheme (health assured)- Flexible working (subject to pre-approval)- Perkbox - access to over 200 exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health & wellbeing events and initiatives- Fee voluntary day- Employee rewards- Free Parking- Free drinksThis is an exciting opportunity for an experienced administrator to join the Lantra Veterinary Nursing team and be involved in the delivery of key assessments.Join our leading organisation and step into a role where your contributions are valued and rewarded. With flexible working, Perkbox discounts and a variety of rewards, you can rest assured that your wellbeing will be at the forefront of our priorities.So, if you're looking for a rewarding opportunity to make a difference and grow your career, we want to hear from you! The Role As a Veterinary Nursing Assessment Officer, you will join the Lantra Veterinary Nursing team and be involved in the delivery of the assessments for both the Veterinary Nursing qualification and End Point Assessment.Specifically, you will provide assessment support to the Veterinary Nursing Technical Manager and Veterinary Nursing Quality Manager to ensure that Lantra's veterinary qualification and EPA are of the highest standard. You will make sure that they exceed industry and Royal College of Veterinary Surgeons (RCVS) expectations.Administering, formatting, proofreading and maintaining assessment documentation, you will monitor the objective structured clinical examinations (OSCE) inboxes, maintain OSCE equipment and stock and process OSCE allocations.Additionally, you will:- Support OSCE standardisation and training- Maintain the examiner and assessor database- Co-ordinate assessor and examiner bookings for OSCE and Professional Discussion- Organise the annual Graduation ceremony for learnersAs part of your role, you will be required to undertake occasional travel to assessment days which will involve 6-8 weekends per year. All travel time outside of working hours can be claimed back by pre-approved TOIL. About You To be considered as a Veterinary Nursing Assessment Officer, you will need:- Experience in an administration role- Experience providing co-ordination and administration for a team- Experience working within a quality critical team- Veterinary nursing knowledge- To be proactive and able to manage your own workload- Problem solving skills- Attention to detail- Good customer service skills- Great communication and teamwork skills- A full, valid driving licence (due to our location and travel)Ideally, you will have OSCE experience.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Other organisations may call this role Apprenticeship Officer, Apprenticeship Administrator, End Point Assessment (EPA) Officer, EPA Officer, Training Provider Officer, Learning Provider Officer, Administrative Officer, or Administrator.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you're looking for an engaging role as a Veterinary Nursing Assessment Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
North Warwickshire & South Leicestershire College
Wigston, Leicestershire
Hours: Full Time Contract: Permanent Salary: £24,959 to £27,263 per annum Location: Wigston Campus (Multisite Coverage)As an Estate Contract and Facilities Officer, you will play a pivotal role in ensuring the seamless operation of facilities and contract provisions. This position requires a dynamic individual with a keen eye for detail, strong organisational skills, and a proactive approach to oversee day-to-day operations related to estate contracts and facilities management. The successful candidate will be responsible for managing contractor works, team administration, and efficiently handling various aspects of estate-related tasks. Main Duties and Responsibilities Coordinate administrative duties including contractor queries, service delivery dates, and managing invoices. Assist in coordinating surveys, obtaining quotes, and managing contractor attendance. Maintain estate cost planners, trackers, and records. Manage the College vehicle fleet and support estate communications. Monitor and report on estate carbon creation and utility usage. Ensure smooth waste management and update estate management plans. Coordinate room hire requests and invoicing for events. Ensure compliance with DBS checks, HSE requirements, and site inductions. Oversee contractors on-site and assist in getting remedials completed. Support monitoring of contract KPIs and legal compliance. Assist in tender and procurement processes. Lead as Contract personnel at Wigston and conduct regular audits. Provide support to the Project Coordinator and travel across college sites as needed. Assist with estate processes and procedures and maintain accurate records. Abide by College policies and procedures, including Health and Safety. Engage in personal development and meet performance targets. Proactively ensure compliance with Safeguarding requirements. Play an active role in the college community and promote its ethos. Support the development of College's corporate policies. Take responsibility for Health and Safety and undertake risk assessments. Promote Equality of Opportunity and challenge prejudice. Ability to work independently without on-site management. NWSLC Way This role requires you to be an ambassador for the College, following the "NWSLC Way" framework by promoting and adhering to the College values and behaviours. The 'NWSLC Way' is to help each other to take pride in what we do and work together to realise our full potential, to nurture an environment of trust, to inspire colleagues to improve and develop, aspire to always deliver a high-quality service and to create an environment of continuous improvement.The College Values underpin our work and are NWSLC - Nurturing, Work ready, Sustainable, Leading and Collaborative. Safeguarding and Promoting the Welfare of Children All work in the College involves some degree of responsibility for safeguarding children, although the extent of that responsibility will vary according to the nature of the post. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder must be aware of the College's policies which safeguard and promote the welfare of children and adhere to their guidelines. An Enhanced DBS check will be required for all roles at the college.This job description is current at the date shown, but following consultation with you, may be changed by Management to reflect or anticipate changes in the job which are commensurate with the salary and job title. Person Specification Experience in an Estates or Facilities Management team Hold the ECDL Advanced qualification and NVQ Level 3 in administration / Customer Service Hold or be prepared to work towards a minimum of GCSE grade C or Level 2 (National Qualification Framework) in English (Literacy) and Maths (Numeracy) Excellent PC skills including MS Office Ability to work fast and under pressure whilst retaining a calm appearance and organised, alone or as part of the team. Good written and verbal communication skills Excellent attention to detail and can ensure filing is kept up to date and in order. A high standard of customer service skills to ensure that all customers are treated professionally. Be prepared to work evenings and Saturdays and be flexible across the week and year. Hold a current driving licence and have access to an appropriate vehicle insured for travel between sites. An understanding of 'safeguarding' and Equal Opportunities and its importance within the college. Where the post holder cannot demonstrate desirable criteria at the point of appointment, it is expected that there will be a willingness to agree a timeframe and work towards achievement of each desirable criteria.You may have experience in the following: Contract and Facilities Coordinator, Estates Management Officer, Facilities Operations Officer, Estates Services Administrator, etc. REF-
May 01, 2024
Full time
Hours: Full Time Contract: Permanent Salary: £24,959 to £27,263 per annum Location: Wigston Campus (Multisite Coverage)As an Estate Contract and Facilities Officer, you will play a pivotal role in ensuring the seamless operation of facilities and contract provisions. This position requires a dynamic individual with a keen eye for detail, strong organisational skills, and a proactive approach to oversee day-to-day operations related to estate contracts and facilities management. The successful candidate will be responsible for managing contractor works, team administration, and efficiently handling various aspects of estate-related tasks. Main Duties and Responsibilities Coordinate administrative duties including contractor queries, service delivery dates, and managing invoices. Assist in coordinating surveys, obtaining quotes, and managing contractor attendance. Maintain estate cost planners, trackers, and records. Manage the College vehicle fleet and support estate communications. Monitor and report on estate carbon creation and utility usage. Ensure smooth waste management and update estate management plans. Coordinate room hire requests and invoicing for events. Ensure compliance with DBS checks, HSE requirements, and site inductions. Oversee contractors on-site and assist in getting remedials completed. Support monitoring of contract KPIs and legal compliance. Assist in tender and procurement processes. Lead as Contract personnel at Wigston and conduct regular audits. Provide support to the Project Coordinator and travel across college sites as needed. Assist with estate processes and procedures and maintain accurate records. Abide by College policies and procedures, including Health and Safety. Engage in personal development and meet performance targets. Proactively ensure compliance with Safeguarding requirements. Play an active role in the college community and promote its ethos. Support the development of College's corporate policies. Take responsibility for Health and Safety and undertake risk assessments. Promote Equality of Opportunity and challenge prejudice. Ability to work independently without on-site management. NWSLC Way This role requires you to be an ambassador for the College, following the "NWSLC Way" framework by promoting and adhering to the College values and behaviours. The 'NWSLC Way' is to help each other to take pride in what we do and work together to realise our full potential, to nurture an environment of trust, to inspire colleagues to improve and develop, aspire to always deliver a high-quality service and to create an environment of continuous improvement.The College Values underpin our work and are NWSLC - Nurturing, Work ready, Sustainable, Leading and Collaborative. Safeguarding and Promoting the Welfare of Children All work in the College involves some degree of responsibility for safeguarding children, although the extent of that responsibility will vary according to the nature of the post. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder must be aware of the College's policies which safeguard and promote the welfare of children and adhere to their guidelines. An Enhanced DBS check will be required for all roles at the college.This job description is current at the date shown, but following consultation with you, may be changed by Management to reflect or anticipate changes in the job which are commensurate with the salary and job title. Person Specification Experience in an Estates or Facilities Management team Hold the ECDL Advanced qualification and NVQ Level 3 in administration / Customer Service Hold or be prepared to work towards a minimum of GCSE grade C or Level 2 (National Qualification Framework) in English (Literacy) and Maths (Numeracy) Excellent PC skills including MS Office Ability to work fast and under pressure whilst retaining a calm appearance and organised, alone or as part of the team. Good written and verbal communication skills Excellent attention to detail and can ensure filing is kept up to date and in order. A high standard of customer service skills to ensure that all customers are treated professionally. Be prepared to work evenings and Saturdays and be flexible across the week and year. Hold a current driving licence and have access to an appropriate vehicle insured for travel between sites. An understanding of 'safeguarding' and Equal Opportunities and its importance within the college. Where the post holder cannot demonstrate desirable criteria at the point of appointment, it is expected that there will be a willingness to agree a timeframe and work towards achievement of each desirable criteria.You may have experience in the following: Contract and Facilities Coordinator, Estates Management Officer, Facilities Operations Officer, Estates Services Administrator, etc. REF-
Key Responsibilities of a Receptionist/Office Support First point of contact for the office both on the phone and in person and general administration duties Supporting all departments with ad-hoc admin Answering phones and handling queries Responsible for the daily post, dealing with franking on a daily basis & managing the franking machine. Assisting with the day to day running of the office, including maning the front door, buying and organising supplies for the office on a daily/weekly basis General office housekeeping and replenishing office stock and stationery Organising the confidential shredding waste collection Liaising with contractors and signing out keys Managing the invoices email account for the management departments alongside another administrator Undertaking the dead filing for Accounts & Management Departments, managing the shredding of this on a yearly basis & organising the dead filing area. Filling and emptying the dishwasher on a daily basis. Updating key logs for Management & Commercial Departments Obtaining office meter readings & providing to the Management Department Preparing beverages and setting up the meeting room for external clients Managing petty cash and managing the birthday card purchasing for the Weybridge office Helping organise company socials. Managing & organising first aid courses for staff and being one of the company First aiders Undertaking the weekly and monthly fire alarm testing Managing phone extension list for the company Managing Weybridge office appliances (water cooler/phones/printer/franking machine) Managing office voicemail messages for out of hours contractors Checking the pox box daily, managing deliveries and undertaking an audit Checking each day people off sick or on annual leave and advising the Weybridge office. Key Competencies of a Receptionist/Office Support The ideal candidate will have excellent front of house and reception skills Customer service centric attitude Strong communication skills both verbal and written Good interpersonal skills and can develop relationships Shows a high level of professionalism Knowledge of social media posting & marketing would be useful Good attention to detail Able to work independently and within a team is key Can do, helpful attitude is critical Previous role dealing with customers / customer service (ideal) IT literate (essential) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
May 01, 2024
Full time
Key Responsibilities of a Receptionist/Office Support First point of contact for the office both on the phone and in person and general administration duties Supporting all departments with ad-hoc admin Answering phones and handling queries Responsible for the daily post, dealing with franking on a daily basis & managing the franking machine. Assisting with the day to day running of the office, including maning the front door, buying and organising supplies for the office on a daily/weekly basis General office housekeeping and replenishing office stock and stationery Organising the confidential shredding waste collection Liaising with contractors and signing out keys Managing the invoices email account for the management departments alongside another administrator Undertaking the dead filing for Accounts & Management Departments, managing the shredding of this on a yearly basis & organising the dead filing area. Filling and emptying the dishwasher on a daily basis. Updating key logs for Management & Commercial Departments Obtaining office meter readings & providing to the Management Department Preparing beverages and setting up the meeting room for external clients Managing petty cash and managing the birthday card purchasing for the Weybridge office Helping organise company socials. Managing & organising first aid courses for staff and being one of the company First aiders Undertaking the weekly and monthly fire alarm testing Managing phone extension list for the company Managing Weybridge office appliances (water cooler/phones/printer/franking machine) Managing office voicemail messages for out of hours contractors Checking the pox box daily, managing deliveries and undertaking an audit Checking each day people off sick or on annual leave and advising the Weybridge office. Key Competencies of a Receptionist/Office Support The ideal candidate will have excellent front of house and reception skills Customer service centric attitude Strong communication skills both verbal and written Good interpersonal skills and can develop relationships Shows a high level of professionalism Knowledge of social media posting & marketing would be useful Good attention to detail Able to work independently and within a team is key Can do, helpful attitude is critical Previous role dealing with customers / customer service (ideal) IT literate (essential) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Cash Allocation Administrator to join our Finance Team on a 12-month Fixed Term Contract based in Liverpool. This role offers Hybrid working. Reporting to the Credit Risk & Cash Allocation Supervisor, the role will be part of a CICMQ Accredited Credit & Collections complying with best practice, with an overall aim to maximise cash flow and reduce exposure to bad debt across the Amey Group. As a part of the Group Shared Services Function, this role will require effective partnering with our internal and external stakeholders establishing solid working relationships, with a prime focus on delivering Credit Management Services to the highest standards. You will be responsible for: Administer daily uploads of banking data into cash application software, posting the receipts to the ledger in a timely manner Control balance of unapplied cash, taking appropriate measures to reach timely resolution Maximise the automation and matching rate of cash allocation application Maintain the reconciliation of cash application and SAP system Manage internal and external queries received from external and internal customers Collaborate with credit control team to help resolution of unidentified receipts Record disputes and action in a timely manner Provide insightful input to the monthly debt and KPI reporting and MI dashboards Undertake other duties as requested to support the Credit & Collections function Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. Apply today - We are excited to hear from you! We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Profile description: We want to hear from you if you have: Excellent communication skills Innovative and keen to improve and challenge existing processes Effective stakeholder management experience The ability to prioritise workload Exceptional time management skills Exceptional attention to detail to ensure accuracy in all tasks Ideally have worked in a similar finance environment Studying towards a finance qualification would be desirable We offer: When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them.
May 01, 2024
Full time
Company description: Who is Amey? We are at the heart of modern Britain , helping the economy to grow by designing, maintaining and transforming the nation's strategic assets. Our 11,000 people are behind the critical services the country relies on every day. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country. Job description: Your New Role We have a fantastic opportunity for a Cash Allocation Administrator to join our Finance Team on a 12-month Fixed Term Contract based in Liverpool. This role offers Hybrid working. Reporting to the Credit Risk & Cash Allocation Supervisor, the role will be part of a CICMQ Accredited Credit & Collections complying with best practice, with an overall aim to maximise cash flow and reduce exposure to bad debt across the Amey Group. As a part of the Group Shared Services Function, this role will require effective partnering with our internal and external stakeholders establishing solid working relationships, with a prime focus on delivering Credit Management Services to the highest standards. You will be responsible for: Administer daily uploads of banking data into cash application software, posting the receipts to the ledger in a timely manner Control balance of unapplied cash, taking appropriate measures to reach timely resolution Maximise the automation and matching rate of cash allocation application Maintain the reconciliation of cash application and SAP system Manage internal and external queries received from external and internal customers Collaborate with credit control team to help resolution of unidentified receipts Record disputes and action in a timely manner Provide insightful input to the monthly debt and KPI reporting and MI dashboards Undertake other duties as requested to support the Credit & Collections function Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. Apply today - We are excited to hear from you! We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Profile description: We want to hear from you if you have: Excellent communication skills Innovative and keen to improve and challenge existing processes Effective stakeholder management experience The ability to prioritise workload Exceptional time management skills Exceptional attention to detail to ensure accuracy in all tasks Ideally have worked in a similar finance environment Studying towards a finance qualification would be desirable We offer: When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them.
Lloyd Recruitment Services Ltd
Cardiff, South Glamorgan
Trainee Administrators Treforest, Pontypridd (CF15) We need another 11 people with some administration or customer services (face to face or telephone) experience (office, retail or similar), for our client's busy project team. You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team. Duties: Collation of data from numerous systems Administration of dedicated inbox Logging new cases and replying to queries The Individual: A team player, looking forward to training in and working as part of a new team Proficient handling and responding to emails and setting up new records (full training) Good attention to detail Keen to learn and self-motivated More info: Start dates: w/c 22nd and 29th April Interviews - being set up for next week Free parking onsite Bus stops from Cardiff and Caerphilly stop right outside the office Weekly pay - £11.44 p/hour Paid Holiday Mon-Friday - office based Hours: 8.30-5pm or 9-5pm Pension after 12 weeks Interviews taking place a.s.a.p. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 01, 2024
Full time
Trainee Administrators Treforest, Pontypridd (CF15) We need another 11 people with some administration or customer services (face to face or telephone) experience (office, retail or similar), for our client's busy project team. You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team. Duties: Collation of data from numerous systems Administration of dedicated inbox Logging new cases and replying to queries The Individual: A team player, looking forward to training in and working as part of a new team Proficient handling and responding to emails and setting up new records (full training) Good attention to detail Keen to learn and self-motivated More info: Start dates: w/c 22nd and 29th April Interviews - being set up for next week Free parking onsite Bus stops from Cardiff and Caerphilly stop right outside the office Weekly pay - £11.44 p/hour Paid Holiday Mon-Friday - office based Hours: 8.30-5pm or 9-5pm Pension after 12 weeks Interviews taking place a.s.a.p. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
T&K Associates have an exciting opportunity for a Part-Time Administrator to join our Client on a Permanent basis located in Ashby-de-la-Zouch. Joining a leading manufacturer and supplier within their industry, the Administrator will be working as part of a friendly team within our Clients state of the art building. This is a part-time position however the Client requires someone who is flexible to cover additional hours when needed for holiday cover etc. Administrator Job Details and benefits; Permanent position £11.50 per hour with scope for increase depending on experience Bonus scheme - paid quarterly if targets are met Office based - no remote working Monday to Friday 11am-4pm 23 days holiday + bank holidays, rising to 25 days + bank holidays after 5 years service Company pension Free parking Free tea & coffee Other fantastic benefits include paid Christmas parties & more! Role & Responsibilities of Administrator include; Processing of sales orders Taking incoming calls from Customers including taking orders, pricing, transferring calls to other departments, checking stock levels and general enquiries Processing card payments from Customers Dealing with couriers for tracking and arranging collections Dealing with queries on email and phone Arranging returns with the courier and liaising with Customers Providing quotes to Customers Franking of internal mail All other general administration duties as required Administrator Person Specification; Previous experience within an Administration role is desirable but not essential as training can be given for the role. The Company is looking for someone who is enthusiastic, hardworking and willing to learn so they can be a valuable asset to their team. If you are an excellent communicator with a desire to learn in an Administration role then please apply now by sending your CV to T&K Associates.
May 01, 2024
Full time
T&K Associates have an exciting opportunity for a Part-Time Administrator to join our Client on a Permanent basis located in Ashby-de-la-Zouch. Joining a leading manufacturer and supplier within their industry, the Administrator will be working as part of a friendly team within our Clients state of the art building. This is a part-time position however the Client requires someone who is flexible to cover additional hours when needed for holiday cover etc. Administrator Job Details and benefits; Permanent position £11.50 per hour with scope for increase depending on experience Bonus scheme - paid quarterly if targets are met Office based - no remote working Monday to Friday 11am-4pm 23 days holiday + bank holidays, rising to 25 days + bank holidays after 5 years service Company pension Free parking Free tea & coffee Other fantastic benefits include paid Christmas parties & more! Role & Responsibilities of Administrator include; Processing of sales orders Taking incoming calls from Customers including taking orders, pricing, transferring calls to other departments, checking stock levels and general enquiries Processing card payments from Customers Dealing with couriers for tracking and arranging collections Dealing with queries on email and phone Arranging returns with the courier and liaising with Customers Providing quotes to Customers Franking of internal mail All other general administration duties as required Administrator Person Specification; Previous experience within an Administration role is desirable but not essential as training can be given for the role. The Company is looking for someone who is enthusiastic, hardworking and willing to learn so they can be a valuable asset to their team. If you are an excellent communicator with a desire to learn in an Administration role then please apply now by sending your CV to T&K Associates.
Air Group, part of the Key Group of companies is the largest community of its kind in the later life lending market with over 8,000 members across the UK. Specifically designed to help advisers and brokers to develop their business, with the tools and infrastructure to compete with large sector specialists. Air Sourcing, our technology solution which allows advisers to source all later life lending products in real time, allowing them to select a suitable product for their clients' needs. As a Customer Service Assistant, you will be involved in processing administration requests and queries from mortgage advisers via our Sourcing platform, online chat, email and over the phone. The ideal candidate will show initiative to get the job done in a timely manner and have an enthusiastic attitude with a genuine passion for providing professional customer service. We are looking for a team player who can prioritise, multi-task, and manage their time effectively. The ability to think fast and work in a fast-paced environment is key to being successful in this role. In return you will be part of a fantastic team and organisation who invest in their employees. Responsibilities: To demonstrate and continuously embed the company values in every aspect of the role. Provide customer service support via the telephone, online chat and email. Process KFI requests as they are received. To build knowledge of the Equity Release market. Become a competent user of the Air Sourcing system. Process Air Mortgage Club registrations. Skills & experience: Previous administration and customer service experience is essential, however full training in the market will be given. Excellent interpersonal and communication skills and confidence to liaise with all levels of an organisation; both internal and external. Ability to work well in a busy and ever-changing environment. Strong organisational skills. Ability to process tasks coming in from a variety of sources at one time. Meticulous attention to detail. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops Benefits: 23 days holiday, plus bank holidays. Rising to 28 days based on length of service. Additional holiday purchase scheme 1 charity day Tier 1 pension Simply Health Life Assurance
May 01, 2024
Full time
Air Group, part of the Key Group of companies is the largest community of its kind in the later life lending market with over 8,000 members across the UK. Specifically designed to help advisers and brokers to develop their business, with the tools and infrastructure to compete with large sector specialists. Air Sourcing, our technology solution which allows advisers to source all later life lending products in real time, allowing them to select a suitable product for their clients' needs. As a Customer Service Assistant, you will be involved in processing administration requests and queries from mortgage advisers via our Sourcing platform, online chat, email and over the phone. The ideal candidate will show initiative to get the job done in a timely manner and have an enthusiastic attitude with a genuine passion for providing professional customer service. We are looking for a team player who can prioritise, multi-task, and manage their time effectively. The ability to think fast and work in a fast-paced environment is key to being successful in this role. In return you will be part of a fantastic team and organisation who invest in their employees. Responsibilities: To demonstrate and continuously embed the company values in every aspect of the role. Provide customer service support via the telephone, online chat and email. Process KFI requests as they are received. To build knowledge of the Equity Release market. Become a competent user of the Air Sourcing system. Process Air Mortgage Club registrations. Skills & experience: Previous administration and customer service experience is essential, however full training in the market will be given. Excellent interpersonal and communication skills and confidence to liaise with all levels of an organisation; both internal and external. Ability to work well in a busy and ever-changing environment. Strong organisational skills. Ability to process tasks coming in from a variety of sources at one time. Meticulous attention to detail. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops Benefits: 23 days holiday, plus bank holidays. Rising to 28 days based on length of service. Additional holiday purchase scheme 1 charity day Tier 1 pension Simply Health Life Assurance
Are you currently looking for a varied and fast paced role within Customer Service? Would you be excited by the prospect of working for an ambitious, family run company? Are you seeking an opportunity for self-development? Our client based near Brentford are seeking a customer focused individual to join them at their head office to be the face of the company. Please note: Due to the location, you will need your own mode of transport! Job title: Customer Service Administrator Salary: £24k - £26k Hours: 40 hours per week, Mon - Fri, 08:30 - 17:00 Location: Brentford, Office based Role type: Full time, Permanent Responsibilities of a Customer Service Administrator: Be the first point of contact, greeting all visitors Answer all incoming calls and emails Deal with all post and couriers Open and close the reception area Manage security and access control Work closely with the facilities coordinator Support the facilities team with the in-house ticketing systems, allocating jobs across whole business (21 sites) Process invoices Obtain quotes General reception duties, i.e. manage stationary, always keep reception tidy Ad hoc duties as required Desirable: Keen interest in personal career development Ability to work independently and as part of a team Strong communication IT literate Attention to detail Customer service experience
May 01, 2024
Full time
Are you currently looking for a varied and fast paced role within Customer Service? Would you be excited by the prospect of working for an ambitious, family run company? Are you seeking an opportunity for self-development? Our client based near Brentford are seeking a customer focused individual to join them at their head office to be the face of the company. Please note: Due to the location, you will need your own mode of transport! Job title: Customer Service Administrator Salary: £24k - £26k Hours: 40 hours per week, Mon - Fri, 08:30 - 17:00 Location: Brentford, Office based Role type: Full time, Permanent Responsibilities of a Customer Service Administrator: Be the first point of contact, greeting all visitors Answer all incoming calls and emails Deal with all post and couriers Open and close the reception area Manage security and access control Work closely with the facilities coordinator Support the facilities team with the in-house ticketing systems, allocating jobs across whole business (21 sites) Process invoices Obtain quotes General reception duties, i.e. manage stationary, always keep reception tidy Ad hoc duties as required Desirable: Keen interest in personal career development Ability to work independently and as part of a team Strong communication IT literate Attention to detail Customer service experience
Title: Administrator Location: Purfleet Salary: £25,000 - £28,000 Days/ Hour of work: Monday - Friday: 08:00 - 17:00 Benefits Pension Scheme Free on-site parking Fantastic inhouse training 28 days holiday (including bank holidays) Annual reviews The company My client, a large suppliers based in Purfleet, are looking for an experienced and detail orientated Administrator to join their busy office team. This will be a fast paced and varied position that will allow you to make the role you own. You will be responsible for being the first point of contact, assisting with sales orders, processing invoices as well as assisting with the payroll for the staff that work onsite. The opportunity will allow you to work with a friendly supportive team, experiencing various aspects of an administration and accounts position. Duties Following up on enquiries Speaking to customers via the phone and email Processing sales orders Overseeing company social media Updating customer details on the database Supporting the wider sales team Sending quotations Taking payments from the customers Confirming delivery dates with clients Providing administration support to the Sales Managers Liaising with various in-house and warehouse teams Producing customer and supplier invoices Assisting with payroll Checking supplier invoices Verifying prices and delivery notes Chasing for payment on outstanding invoices Chasing drivers for their timesheets and documentation The ideal candidate Previous sales ordering processing experience Strong problem solving skills A high level of attention to detail Great customer service skills Organised Strong excel skills Confident speaking to customers and clients Ability to multitask If you believe this position is right for you, then please apply today! If you would like to have a further conversation or find out any additional information, then please contact me directly on or on Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Title: Administrator Location: Purfleet Salary: £25,000 - £28,000 Days/ Hour of work: Monday - Friday: 08:00 - 17:00 Benefits Pension Scheme Free on-site parking Fantastic inhouse training 28 days holiday (including bank holidays) Annual reviews The company My client, a large suppliers based in Purfleet, are looking for an experienced and detail orientated Administrator to join their busy office team. This will be a fast paced and varied position that will allow you to make the role you own. You will be responsible for being the first point of contact, assisting with sales orders, processing invoices as well as assisting with the payroll for the staff that work onsite. The opportunity will allow you to work with a friendly supportive team, experiencing various aspects of an administration and accounts position. Duties Following up on enquiries Speaking to customers via the phone and email Processing sales orders Overseeing company social media Updating customer details on the database Supporting the wider sales team Sending quotations Taking payments from the customers Confirming delivery dates with clients Providing administration support to the Sales Managers Liaising with various in-house and warehouse teams Producing customer and supplier invoices Assisting with payroll Checking supplier invoices Verifying prices and delivery notes Chasing for payment on outstanding invoices Chasing drivers for their timesheets and documentation The ideal candidate Previous sales ordering processing experience Strong problem solving skills A high level of attention to detail Great customer service skills Organised Strong excel skills Confident speaking to customers and clients Ability to multitask If you believe this position is right for you, then please apply today! If you would like to have a further conversation or find out any additional information, then please contact me directly on or on Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Service Coordinator / Planner / Scheduler (Exciting Progression) £25,000 - £28,000 + Further Training + Massive Career Progression Opportunity + 37.5 Hours per week Office based with Hybrid in the future, Commutable from Newquay Fraddon and surrounding areas Are you a highly organised individual with a background in a Service Coordinator, Service Planner or a Service Administrator or similair lookin click apply for full job details
May 01, 2024
Full time
Service Coordinator / Planner / Scheduler (Exciting Progression) £25,000 - £28,000 + Further Training + Massive Career Progression Opportunity + 37.5 Hours per week Office based with Hybrid in the future, Commutable from Newquay Fraddon and surrounding areas Are you a highly organised individual with a background in a Service Coordinator, Service Planner or a Service Administrator or similair lookin click apply for full job details
Job Title: Sales Ledger Clerk Location: Scarborough Salary: Competitive. Job type: Full Time - Permanent. We want all our colleagues to grow and build careers with Dale. We invest in our people for the future. Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves. No two days are the same and variety is a key part of life for our team at Dale. There's always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development. The Role: The Sales Ledger Clerk is a key role to ensure the cash flow in the business. This role will be part of team but will require autonomous working. Key areas of focus will be on collecting cash from customers, ensuring customer accounts are kept up to date. What we're looking for: We're not looking for people who sit down and say 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What you'll do: Posting of daily cash Chasing customers to ensure prompt payment of outstanding debts via telephone and email Daily posting and allocating of receipts and Sales Ledger management Month-end Sales Ledger reporting Checking customer credit & reviewing applications Dealing with customer queries Raising BACS payments to pay suppliers Liaising internally and externally regarding sales invoice queries Other reporting and duties as required Ad hoc duties throughout the wider finance team What's important to us: To be successful in this Sales Ledger Clerk role, individuals will ideally: Have previous finance experience Have excellent customer service skills, with exceptional telephone manner and email etiquette Be enthusiastic and self-motivated and be able to work in a small team Be personable and friendly, with good communication team working skills Be computer literate and able to learn new systems and processes You'll be resilient and thrive in a fast-paced environment. You'll have good levels of self-awareness, excellent interpersonal and communication skills You'll have good time management skills Our values: Do the right thing. Be the difference. Love our customers. Never settle. Look forward. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Finance Admin, Accounts Receivable may also be considered for this role. JBRP1_UKTJ
May 01, 2024
Full time
Job Title: Sales Ledger Clerk Location: Scarborough Salary: Competitive. Job type: Full Time - Permanent. We want all our colleagues to grow and build careers with Dale. We invest in our people for the future. Many of our team members have been with us for over 30 years and some of our management team began their careers as apprentices. As we have grown so too have they and that knowledge is passed down as our team develops and evolves. No two days are the same and variety is a key part of life for our team at Dale. There's always an opportunity to learn new skills and progress your career. We want to be a great place to work that is diverse and inclusive which is why we focus on supporting people and their development. The Role: The Sales Ledger Clerk is a key role to ensure the cash flow in the business. This role will be part of team but will require autonomous working. Key areas of focus will be on collecting cash from customers, ensuring customer accounts are kept up to date. What we're looking for: We're not looking for people who sit down and say 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What you'll do: Posting of daily cash Chasing customers to ensure prompt payment of outstanding debts via telephone and email Daily posting and allocating of receipts and Sales Ledger management Month-end Sales Ledger reporting Checking customer credit & reviewing applications Dealing with customer queries Raising BACS payments to pay suppliers Liaising internally and externally regarding sales invoice queries Other reporting and duties as required Ad hoc duties throughout the wider finance team What's important to us: To be successful in this Sales Ledger Clerk role, individuals will ideally: Have previous finance experience Have excellent customer service skills, with exceptional telephone manner and email etiquette Be enthusiastic and self-motivated and be able to work in a small team Be personable and friendly, with good communication team working skills Be computer literate and able to learn new systems and processes You'll be resilient and thrive in a fast-paced environment. You'll have good levels of self-awareness, excellent interpersonal and communication skills You'll have good time management skills Our values: Do the right thing. Be the difference. Love our customers. Never settle. Look forward. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Finance Admin, Accounts Receivable may also be considered for this role. JBRP1_UKTJ
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a part time Administrator to join our client, a West Midlands based Local Authority, within their Independent Reviewing Team.Job Title: AdministratorDuration: Temporary / OngoingCompany: Warwickshire County CouncilHours: Tuesday to Friday - 29.5 hours per week (or similar, 4 full days per week are required 1 being a Friday)Location: Work from home / HybridSalary: £12.18phStart Date: ASAPWhat does the job entail?On behalf of Warwickshire County Council, Pertemps are recruiting for an exciting opportunity for a part time Administrator to join the Independent Reviewing team. This is a high-profile post and would be an ideal opportunity for someone looking to gain more experience within a Local Authority.Role details:To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area.To organise meetings and events in liaison with other relevant officers and outside agencies / bodies and take minutes /notes as required.To receive, sort and distribute incoming/outgoing mail and letters / postTo provide a frontline customer response service and resolve basic queries via email and telephoneTo send out routine communications, issue reminders and chase responses.To undertake a range of routine tasks specific to the service area, prioritising them as directed and working within approved procedures.Minute takingDiary ManagementWhat are we looking for in the ideal candidate?Previous experience in an administrative roleStrong organisational and time management skills, with the ability to prioritise tasks effectively.Excellent communication skills, both verbal and written, with a professional and friendly demeanourProficiency in Microsoft Office suite and other relevant software applications.Ability to work independentlyAbout us and our clientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:High performingCollaborativeCustomer focusedAccountableTrustworthy
May 01, 2024
Full time
Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a part time Administrator to join our client, a West Midlands based Local Authority, within their Independent Reviewing Team.Job Title: AdministratorDuration: Temporary / OngoingCompany: Warwickshire County CouncilHours: Tuesday to Friday - 29.5 hours per week (or similar, 4 full days per week are required 1 being a Friday)Location: Work from home / HybridSalary: £12.18phStart Date: ASAPWhat does the job entail?On behalf of Warwickshire County Council, Pertemps are recruiting for an exciting opportunity for a part time Administrator to join the Independent Reviewing team. This is a high-profile post and would be an ideal opportunity for someone looking to gain more experience within a Local Authority.Role details:To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area.To organise meetings and events in liaison with other relevant officers and outside agencies / bodies and take minutes /notes as required.To receive, sort and distribute incoming/outgoing mail and letters / postTo provide a frontline customer response service and resolve basic queries via email and telephoneTo send out routine communications, issue reminders and chase responses.To undertake a range of routine tasks specific to the service area, prioritising them as directed and working within approved procedures.Minute takingDiary ManagementWhat are we looking for in the ideal candidate?Previous experience in an administrative roleStrong organisational and time management skills, with the ability to prioritise tasks effectively.Excellent communication skills, both verbal and written, with a professional and friendly demeanourProficiency in Microsoft Office suite and other relevant software applications.Ability to work independentlyAbout us and our clientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:High performingCollaborativeCustomer focusedAccountableTrustworthy
Customer Service Administrator (German Speaking) Job Location: Bournemouth , Dorset Job Type: Permanent Salary: £25,000 per annum Hours: 37.25 hours per week, Monday Thursday 7.30am 4.00pm & Friday 7.30am 12.45pm Benefits: 25 days holiday + bank holidays Enhanced pension Free on-site parking Life assurance A Global Manufacturer based in Bournemouth are currently looking to add a German speaking Customer Serv click apply for full job details
May 01, 2024
Full time
Customer Service Administrator (German Speaking) Job Location: Bournemouth , Dorset Job Type: Permanent Salary: £25,000 per annum Hours: 37.25 hours per week, Monday Thursday 7.30am 4.00pm & Friday 7.30am 12.45pm Benefits: 25 days holiday + bank holidays Enhanced pension Free on-site parking Life assurance A Global Manufacturer based in Bournemouth are currently looking to add a German speaking Customer Serv click apply for full job details
Job Title: Administrator Location: Cwmbran Salary: £11.91 per hour - £24,000 per annum (Temporary on going) Hours: Full time. Monday - Friday, 08:30am-5:00pm working 38.75 hours a weekHere at The Recruitment Co, we are currently recruiting an Administrator to work for a company based in Cwmbran on a full time temporary ongoing contract.To demonstrate a professional and reliable work ethic and a focused approach to the management of your workload. Accurate and efficient data entry of quotes. Resolving any issues or problems that arise quickly and efficiently so able to work on own initiative. Main Job roles Answer all calls coming telephone calls. Data Entry of quotes and purchase orders with a high level of accuracy. Provide support in monitoring email enquiries, print and pass to relevant engineer Establish and maintain effective, professional, working relationships with co-workers, supervisors and customers. Booking enquires onto the onto the company system Undertake routine administrative tasks such as filing, faxing emailing, word- processing, photocopying, printing etc. Instil and maintain a customer service culture where the customer always comes first. This includes customer service culture for our internal and external customers. To carry out other tasks as deemed necessary, that are within the job holder & capability. Required Experience Previous Admin experience is desirable but not essential Previous experience using Microsoft packages is essential If you are interested in this role please apply now!CPNewport The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 01, 2024
Full time
Job Title: Administrator Location: Cwmbran Salary: £11.91 per hour - £24,000 per annum (Temporary on going) Hours: Full time. Monday - Friday, 08:30am-5:00pm working 38.75 hours a weekHere at The Recruitment Co, we are currently recruiting an Administrator to work for a company based in Cwmbran on a full time temporary ongoing contract.To demonstrate a professional and reliable work ethic and a focused approach to the management of your workload. Accurate and efficient data entry of quotes. Resolving any issues or problems that arise quickly and efficiently so able to work on own initiative. Main Job roles Answer all calls coming telephone calls. Data Entry of quotes and purchase orders with a high level of accuracy. Provide support in monitoring email enquiries, print and pass to relevant engineer Establish and maintain effective, professional, working relationships with co-workers, supervisors and customers. Booking enquires onto the onto the company system Undertake routine administrative tasks such as filing, faxing emailing, word- processing, photocopying, printing etc. Instil and maintain a customer service culture where the customer always comes first. This includes customer service culture for our internal and external customers. To carry out other tasks as deemed necessary, that are within the job holder & capability. Required Experience Previous Admin experience is desirable but not essential Previous experience using Microsoft packages is essential If you are interested in this role please apply now!CPNewport The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
IT Support Engineer Location: Hybrid of Hendon or Coventry and remote Explore and Discover what it's like working for Leidos We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position operates on a shift basis and the team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? You will work to keep the programme system operational by: Performing system administration tasks as defined by the Operating Procedures. Routinely monitoring the system using the software and hardware tools provided. Responding appropriately to errors or faults as notified. Maintaining information regarding programme system activities to be able to reply to enquiries. To help resolve fault calls by: Provide assistance and initial information to callers. Identifying and resolving common problems. Documenting solutions. Adhering escalation/elevation processes and procedures. Timely and accurate inputting of data into the call logging system. Ensuring that Incidents and Service Requests requiring further help are referred to the appropriate person e.g. 2nd Line Systems Administrators, the Operations Support Group etc. The role is shift based, 4 days on / off pattern (once trained): 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What does Leidos need from me? Experience providing system administration to company / mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively whilst under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment. Ability to work in the required environment including a satisfactory security clearance. What technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
May 01, 2024
Full time
IT Support Engineer Location: Hybrid of Hendon or Coventry and remote Explore and Discover what it's like working for Leidos We have an exciting entry level opportunity to join our Service Desk Team to provide systems administration support to end users of the biometric Services. This position operates on a shift basis and the team are accountable for Access, Event, Incident, Request and Problem Management activities. What will I be doing? You will work to keep the programme system operational by: Performing system administration tasks as defined by the Operating Procedures. Routinely monitoring the system using the software and hardware tools provided. Responding appropriately to errors or faults as notified. Maintaining information regarding programme system activities to be able to reply to enquiries. To help resolve fault calls by: Provide assistance and initial information to callers. Identifying and resolving common problems. Documenting solutions. Adhering escalation/elevation processes and procedures. Timely and accurate inputting of data into the call logging system. Ensuring that Incidents and Service Requests requiring further help are referred to the appropriate person e.g. 2nd Line Systems Administrators, the Operations Support Group etc. The role is shift based, 4 days on / off pattern (once trained): 4 day shifts 07:30 to 20:00 hours 4 late shifts 13:00 to 01:30 hours 4 night shifts 19:30 to 08:00 hours What does Leidos need from me? Experience providing system administration to company / mission critical IT systems and the ability to contribute to their further development. Dedication to an ethos of excellent service and the ability to work effectively whilst under pressure. Excellent communication and interpersonal skills to meet the needs of a wide range of external and internal service clients and to develop effective working relationships within Leidos, both oral and written. IT troubleshooting skills to deal with a wide range of different processes and systems, with the ability to understand a problem by breaking it down systematically into its component parts. Commitment to working as a member of a team which replies flexibly to changing pressures and demands. An active interest in the development of the Service Desk function and its contribution to the programme. Ability to work under pressure to tight timescales. Proven ability to prioritise and organise a large busy workload, planning activities for self and others in a fast-paced environment. Ability to work in the required environment including a satisfactory security clearance. What technology will I be supporting? Unix Linux Microsoft Windows Bespoke Identification software Oracle databases SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
May 01, 2024
Full time
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
Ernest Gordon Recruitment Limited
Bedford, Bedfordshire
Administrator (Operations) £25,000 - £30,000 + Training + Progression + Company Bonus + Company Benefits Bedford Are you an Administrator or similar, seeking a varied and exciting role within a forward thinking and successful business where you will be given on-going training and development to become a fully-fledged Operations Coordinator? On offer is an exciting opportunity to receive extensive, personalized on-the-job and external training, which will not only enhance your skills but also open doors for your professional growth and progression opportunities. Once fully trained your responsibilities will range from managing companywide schedules, arranging various appointments with clients and internal meetings, chasing unpaid invoices, sending reports to clients along with general administrative duties and managing the CRM System. This company is a UK-based consultancy firm specializing in construction and building management services. They provide expertise in project management, quantity surveying, building surveying, and health and safety consultancy to clients across different sectors, ensuring successful project delivery and client satisfaction. This role would suit an Administrator or similar, looking to become a fully-fledged Operations Coordinator through training and development that will aid your professional growth and career progression. The Role Full training to become Operations Coordinator Arranging meetings and appointments / managing schedules Chasing unpaid invoices General Administrative duties / managing CRM system Monday - Friday, 8:00am - 5:00pm, 40 hour week The Person Administrator or similar Wants to become an Operations Coordinator Reference Number: BBBH12968 Admin, Administration, Customer Relationship Management (CRM, Sales Coordinator, Operations, Operations Coordinator, Administrative, Bedford, Bromham, Kempston, Great Barford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 01, 2024
Full time
Administrator (Operations) £25,000 - £30,000 + Training + Progression + Company Bonus + Company Benefits Bedford Are you an Administrator or similar, seeking a varied and exciting role within a forward thinking and successful business where you will be given on-going training and development to become a fully-fledged Operations Coordinator? On offer is an exciting opportunity to receive extensive, personalized on-the-job and external training, which will not only enhance your skills but also open doors for your professional growth and progression opportunities. Once fully trained your responsibilities will range from managing companywide schedules, arranging various appointments with clients and internal meetings, chasing unpaid invoices, sending reports to clients along with general administrative duties and managing the CRM System. This company is a UK-based consultancy firm specializing in construction and building management services. They provide expertise in project management, quantity surveying, building surveying, and health and safety consultancy to clients across different sectors, ensuring successful project delivery and client satisfaction. This role would suit an Administrator or similar, looking to become a fully-fledged Operations Coordinator through training and development that will aid your professional growth and career progression. The Role Full training to become Operations Coordinator Arranging meetings and appointments / managing schedules Chasing unpaid invoices General Administrative duties / managing CRM system Monday - Friday, 8:00am - 5:00pm, 40 hour week The Person Administrator or similar Wants to become an Operations Coordinator Reference Number: BBBH12968 Admin, Administration, Customer Relationship Management (CRM, Sales Coordinator, Operations, Operations Coordinator, Administrative, Bedford, Bromham, Kempston, Great Barford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Part Time Sales Administrator Wolverhampton Circa £13 per hour / £17,000 PR or £25500FTE Part time (25 hours a week) and permanent Plus, 33 days annual leave and pension Our client is a well-established company that has been supplying the world's leading manufacturers and distribution companies, who are rapidly growing. This is a fantastic opportunity for a Part Time Sales Administrator to join a great company that has a friendly working environment. The responsibilities of the Sales Administrator: Assist in preparing quotations for new projects, spare parts and maintenance for equipment, working in collaboration with service and sales colleagues. Maintain price lists and quotation templates. Using companies business systems, administer all order types. Able to calculate discounts and rate changes as per company guidelines Where required, liaise with customers and colleagues to gain useful information for efficient progress of orders/projects and provide feedback on the status. Support colleagues with administration tasks for general activities and projects as required and appropriate for level of skills and experience. Update clients, suppliers and contractors with any delivery delays and outstanding issues. Maintain a professional and efficient workspace. Answer incoming calls and pass on messages to relevant person Qualifications for a Sales Administrator: A positive attitude with a winning mentality Ability to think for yourself and try to solve problems where possible Previous office experience essential Project work knowledge advantageous. Excellent knowledge of spreadsheets / excel / word / outlook and ideally use of a CRM system Strive to work together to achieve the businesses vision Must be able to multitask, as well as being thorough. Good written and spoken English and Maths are essential Benefits 25 hours a week over 5 days preferred but will consider 4 days Hours can fit in school times Flexible Pension Scheme, On- site parking Successful Sales Administrator's may have had similar roles such as Administrative, Sales Admin, Customer Service and Order Processing like roles. By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on the Anderson Scott website. For further information please contact James at Anderson Scott.
May 01, 2024
Full time
Part Time Sales Administrator Wolverhampton Circa £13 per hour / £17,000 PR or £25500FTE Part time (25 hours a week) and permanent Plus, 33 days annual leave and pension Our client is a well-established company that has been supplying the world's leading manufacturers and distribution companies, who are rapidly growing. This is a fantastic opportunity for a Part Time Sales Administrator to join a great company that has a friendly working environment. The responsibilities of the Sales Administrator: Assist in preparing quotations for new projects, spare parts and maintenance for equipment, working in collaboration with service and sales colleagues. Maintain price lists and quotation templates. Using companies business systems, administer all order types. Able to calculate discounts and rate changes as per company guidelines Where required, liaise with customers and colleagues to gain useful information for efficient progress of orders/projects and provide feedback on the status. Support colleagues with administration tasks for general activities and projects as required and appropriate for level of skills and experience. Update clients, suppliers and contractors with any delivery delays and outstanding issues. Maintain a professional and efficient workspace. Answer incoming calls and pass on messages to relevant person Qualifications for a Sales Administrator: A positive attitude with a winning mentality Ability to think for yourself and try to solve problems where possible Previous office experience essential Project work knowledge advantageous. Excellent knowledge of spreadsheets / excel / word / outlook and ideally use of a CRM system Strive to work together to achieve the businesses vision Must be able to multitask, as well as being thorough. Good written and spoken English and Maths are essential Benefits 25 hours a week over 5 days preferred but will consider 4 days Hours can fit in school times Flexible Pension Scheme, On- site parking Successful Sales Administrator's may have had similar roles such as Administrative, Sales Admin, Customer Service and Order Processing like roles. By sending your CV in response to this advert, you are giving us consent to contact you to discuss your application as per our privacy policy statement. If you do not hear from us within 7 days, please assume your application has been unsuccessful and your records will be deleted from our system. Our full Privacy Policy can be found on the Anderson Scott website. For further information please contact James at Anderson Scott.