About Sapphire Systems: Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client's operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services. Job summary: The Senior EAM consultant will work with customer stakeholders, management and other consultants to design or enhance functionality in the HxGN EAM system and Technical Interfaces. Configurations is to be based on a system design document, design specifications and software updates, as required. Key to success will be strong leadership, a positive client experience and demonstrating the system capabilities and business benefit to promote the product and create a solution that is fit for purpose. Duties will include: Designing solutions within software and/or interfaces. Managing workshops to design the system, analyse data and identify issues for resolution. Documenting business processes and/or system design changes. Building the system and applying appropriate front-end knowledge. Conducting training sessions for customer system admin and end user teams. Developing action plans to resolve system issues and/or enhance system functionality. Working closely with Project Managers & the PMO to assist with scope parameters, analysing/mitigating risk and guiding the team to deliver a high-quality solution. Maintaining excellent client relations. Supporting sales and pre-sales endeavours, as required. Adhering to internal processes and procedures. Assisting & supporting colleagues within the EAM team to maintain high standards of delivery. Leading project implementations, including resource allocation, delivery, risk & issue ownership & proactively following up and providing feedback. Representing Sapphire in a professional and positive manner. Desirable knowledge & experience: Experience implementing a leading asset management solution preferably HxGN EAM (formerly Infor EAM). Experience integrating asset management systems to other external systems such as Infor SunSystems, SAP, Infor Syteline, Sage or other ERPs and FMS'. SLDC (Lifecycle Development) experience. Java, SQL and ION (or similar middleware platform) and Flex and Alert Management experience. Experience or knowledge of building custom API's. Proficiency in configuration of EAM Mobile solutions. Leading design and business process analysis workshops and documenting system design documents. Leading proof of concept/conference room pilot sessions. A sound understanding of a Project Life Cycle, including planning, scope, resources, cost, quality, change management and risk/issue management required for implementations. (A PM certification would be advantageous). Experience in asset management/maintenance, transportation, energy, facilities or manufacturing industries. Good knowledge of Microsoft Office products. UK-based with the ability to work remotely/on-site, as required. Key personal attributes: Strong leadership capability. Ability to guide and mentor and to manage and oversee work done by junior consultants. High degree of emotional intelligence. Articulate in speech and conversation and friendly and personable with a professional, tactful and diplomatic approach. Dynamic, confident self-starter with a 'can-do' attitude and the ability to work independently and under pressure. Tertiary Business, Information Technology or Engineering qualification. Excellent written and verbal presentation skills with the ability to present complex ideas in a clear and concise manner and to influence and mediate where necessary. Attention to detail and a high quality output in all aspects of work. An ability to shape the Sapphire EAM offering and drive it forward, pre and post implementation, and ensure an ongoing partnership with clients. Desire to be part of a winning and innovative team, both in client facing or internal/continuous improvement endeavours.
May 01, 2024
Full time
About Sapphire Systems: Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client's operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services. Job summary: The Senior EAM consultant will work with customer stakeholders, management and other consultants to design or enhance functionality in the HxGN EAM system and Technical Interfaces. Configurations is to be based on a system design document, design specifications and software updates, as required. Key to success will be strong leadership, a positive client experience and demonstrating the system capabilities and business benefit to promote the product and create a solution that is fit for purpose. Duties will include: Designing solutions within software and/or interfaces. Managing workshops to design the system, analyse data and identify issues for resolution. Documenting business processes and/or system design changes. Building the system and applying appropriate front-end knowledge. Conducting training sessions for customer system admin and end user teams. Developing action plans to resolve system issues and/or enhance system functionality. Working closely with Project Managers & the PMO to assist with scope parameters, analysing/mitigating risk and guiding the team to deliver a high-quality solution. Maintaining excellent client relations. Supporting sales and pre-sales endeavours, as required. Adhering to internal processes and procedures. Assisting & supporting colleagues within the EAM team to maintain high standards of delivery. Leading project implementations, including resource allocation, delivery, risk & issue ownership & proactively following up and providing feedback. Representing Sapphire in a professional and positive manner. Desirable knowledge & experience: Experience implementing a leading asset management solution preferably HxGN EAM (formerly Infor EAM). Experience integrating asset management systems to other external systems such as Infor SunSystems, SAP, Infor Syteline, Sage or other ERPs and FMS'. SLDC (Lifecycle Development) experience. Java, SQL and ION (or similar middleware platform) and Flex and Alert Management experience. Experience or knowledge of building custom API's. Proficiency in configuration of EAM Mobile solutions. Leading design and business process analysis workshops and documenting system design documents. Leading proof of concept/conference room pilot sessions. A sound understanding of a Project Life Cycle, including planning, scope, resources, cost, quality, change management and risk/issue management required for implementations. (A PM certification would be advantageous). Experience in asset management/maintenance, transportation, energy, facilities or manufacturing industries. Good knowledge of Microsoft Office products. UK-based with the ability to work remotely/on-site, as required. Key personal attributes: Strong leadership capability. Ability to guide and mentor and to manage and oversee work done by junior consultants. High degree of emotional intelligence. Articulate in speech and conversation and friendly and personable with a professional, tactful and diplomatic approach. Dynamic, confident self-starter with a 'can-do' attitude and the ability to work independently and under pressure. Tertiary Business, Information Technology or Engineering qualification. Excellent written and verbal presentation skills with the ability to present complex ideas in a clear and concise manner and to influence and mediate where necessary. Attention to detail and a high quality output in all aspects of work. An ability to shape the Sapphire EAM offering and drive it forward, pre and post implementation, and ensure an ongoing partnership with clients. Desire to be part of a winning and innovative team, both in client facing or internal/continuous improvement endeavours.
Technology Resilience Manager Team IT, IT & Change Location Holborn Office County Central London Ref # 21430 Closing Date 03-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Responsible for leading technology resiliency activities to ensure critical business services can be resumed within defined time frames and the amount of loss can be minimised • Formalise and perform ongoing maintenance and development of the IT Resilience Framework, working in conjunction with our existing Operational Resilience and Crisis Management frameworks • Act as primary governance for the IT's Disaster Response and Recovery capabilities • Responsible for matrix managing a team that provides oversight and coordination for technology recovery governance, strategies, plans and testing • Review technology recovery planning methodologies and procedures to ensure inclusion of relevant leading practices and technology changes • Provide leadership and subject matter expertise on technology recovery methodologies to the bank, taking into account resiliency best practice and industry standards • Develop strategies and influence business and IT leadership to ensure integration of resiliency planning into new and or reengineered technology solutions And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Demonstrable experience in a related field, with a strong technical background across numerous disciplines (Platform, Database, DC, Storage, Middleware & Web Networks, Cloud) • IT service architecture experience and understanding • ITDR programme build, operation and testing experience • Expert in coordination of disaster recovery tests for individual applications as well as data centre tests • Demonstrated ability to successfully communicate complex and nuanced topics orally and in writing across multiple levels in the organisation, including ExCo • Understanding of the Financial services regulations for Operational resilience Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 01, 2024
Full time
Technology Resilience Manager Team IT, IT & Change Location Holborn Office County Central London Ref # 21430 Closing Date 03-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Responsible for leading technology resiliency activities to ensure critical business services can be resumed within defined time frames and the amount of loss can be minimised • Formalise and perform ongoing maintenance and development of the IT Resilience Framework, working in conjunction with our existing Operational Resilience and Crisis Management frameworks • Act as primary governance for the IT's Disaster Response and Recovery capabilities • Responsible for matrix managing a team that provides oversight and coordination for technology recovery governance, strategies, plans and testing • Review technology recovery planning methodologies and procedures to ensure inclusion of relevant leading practices and technology changes • Provide leadership and subject matter expertise on technology recovery methodologies to the bank, taking into account resiliency best practice and industry standards • Develop strategies and influence business and IT leadership to ensure integration of resiliency planning into new and or reengineered technology solutions And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Demonstrable experience in a related field, with a strong technical background across numerous disciplines (Platform, Database, DC, Storage, Middleware & Web Networks, Cloud) • IT service architecture experience and understanding • ITDR programme build, operation and testing experience • Expert in coordination of disaster recovery tests for individual applications as well as data centre tests • Demonstrated ability to successfully communicate complex and nuanced topics orally and in writing across multiple levels in the organisation, including ExCo • Understanding of the Financial services regulations for Operational resilience Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Middleware Technical Lead - Resilience Hybrid working 2 days office Contract, up to £800/day (inside IR35) Leading financial services client is looking for a Middleware Technical Lead focused on resilience who will ensure the smooth and secure flow of data across critical processes. Your focus will be on safeguarding this journey against potential risks and vulnerabilities. 70% technical, with abilility to articulate at C-suite level /Directors Key requirements: Previous experience leading Middleware teams whilst supporting infrastructure to ensure resilience of key IBS assets. Knowledge of providing guidance on Middleware and ETL assessments to identify potential gaps impacting IBS Impact Tolerance thresholds. Track record of developing strategies for Operational Resilience. Experience leading definition of critical batch processes. Ability to contribute insights to group policies and procedures. Confidence in communicating with stakeholders across different levels. Technical background: 10+ years' experience in Infrastructure administration, Middleware & integration. Experience of event streaming and batch processing, including point-to-point data transfer Proficient in Cryptographic key management and encryption deployments. Knowledge of Operating Systems (Windows, Linux, zOS, F5) and network protocols Familiar with analytic platforms and databases such as MSSQL, Kafka, S3, etc Experience in data movement tooling (IBM MQ, IBM Connect:Direct, sFTP) Strong experience (desirable certification) in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains. Base location, at any of the following: Bristol, Manchester, Leeds, Edinburgh, Halifax, Birmingham If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Apr 29, 2024
Full time
Middleware Technical Lead - Resilience Hybrid working 2 days office Contract, up to £800/day (inside IR35) Leading financial services client is looking for a Middleware Technical Lead focused on resilience who will ensure the smooth and secure flow of data across critical processes. Your focus will be on safeguarding this journey against potential risks and vulnerabilities. 70% technical, with abilility to articulate at C-suite level /Directors Key requirements: Previous experience leading Middleware teams whilst supporting infrastructure to ensure resilience of key IBS assets. Knowledge of providing guidance on Middleware and ETL assessments to identify potential gaps impacting IBS Impact Tolerance thresholds. Track record of developing strategies for Operational Resilience. Experience leading definition of critical batch processes. Ability to contribute insights to group policies and procedures. Confidence in communicating with stakeholders across different levels. Technical background: 10+ years' experience in Infrastructure administration, Middleware & integration. Experience of event streaming and batch processing, including point-to-point data transfer Proficient in Cryptographic key management and encryption deployments. Knowledge of Operating Systems (Windows, Linux, zOS, F5) and network protocols Familiar with analytic platforms and databases such as MSSQL, Kafka, S3, etc Experience in data movement tooling (IBM MQ, IBM Connect:Direct, sFTP) Strong experience (desirable certification) in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains. Base location, at any of the following: Bristol, Manchester, Leeds, Edinburgh, Halifax, Birmingham If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.