Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. Imagine the sheer breadth of talent it takes to inspire he future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us. The Team We are team Hitachi Pentaho, the innovative minds behind a suite of sophisticated software that accelerates data fitness within organizations. Part of Hitachi Group, our expertise supports the cutting-edge work of Hitachi Vantara and Hitachi Digital Services. We're people-centric and here to power good. We unlock data's full potential so that together, we can take theme park fans on magical rides, conserve natural resources and save lives. This is a world of dynamic data migration, trusted data discovery, reliable privacy and compliance and unified data integration. We do it all on a global scale. We do it through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to "fit" every requirement - your life experience, character, perceptive and passion for achieving great things in the world are equally as important to us. The Role The Partner Manager will be tasked with helping to create and drive revenue opportunities by managing the overall business alliance partnership, development, execution and cross-functional coordination of the Value Added Reseller (VAR) business for Pentaho Product Software Business. This position acts as the coordination point for partnerships that support market share growth for Pentaho and their partners. This individual will be expected to be the resident expert regarding Value Added Resell partners, including their market segments, customer lifecycle, sales processes, competitive landscape, complimentary solution capabilities and key stakeholders in order to develop and execute on a market plan. The successful individual will be able to informally lead colleagues in product management, sales and supporting functions in the development and execution of a coordinated partner growth strategy. Specifically, the individual will develop senior level relationships with VARs in area of Data Management/Big Data/Analytics/Edge, working across all sales teams, and all other facets of the business to create mutually beneficial relationships. Success will be measured through development of a strategic roadmap, tactical execution of initiatives, strategic wins, customer success case studies, practice buildout, repeatable solutions and overall revenue growth. Key Responsibilities include: Oversee all aspects of relationship; Sales, Product Management, Product Marketing and Marketing. Development and co-management of a comprehensive quarterly and annual business development plan with sponsorship and participation from VARs partner managers. Increase Pentaho sales team's productivity, deal size and awareness of VARs. Train Pentaho sales teams on how to co-sell services from VARs using a combination of programs such as lunch and learn, new hire training, and new product training Conduct account planning sessions with Pentaho's salesforce, which includes segmenting account base to coordinate customer contact The identification, acquisition and development of successful relationships with a range of VARs. Enable Pentaho's VARs to effectively position and sell their solutions portfolio by proactive engagement, education and communication of a shared value proposition. Be a trusted Advisor to the VARs business. Continuously seek to improve and build upon knowledge of market trends including environmental and competitive influencing forces. Hitachi Vantara is a global company and the candidate will be interacting with staff remotely across Asia, Europe and the Americas where English is the language of choice. The candidate must be fluent in English. What you'll bring: 7+ years of work experience with progressive responsibility in product management, field sales, channel sales, or business development of enterprise software business 5+ years of work with named alliances or its eco-system strongly preferred in the data management space Experience in leading cross-functional teams Very strong organization, program management and execution skills Previous consulting, product management, alliances, sales/marketing Experience with data management, data lake, Hadoop, software applications and data center operations and enterprise Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings . We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). About us We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society . If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic . Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
May 01, 2024
Full time
We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. Imagine the sheer breadth of talent it takes to inspire he future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us. The Team We are team Hitachi Pentaho, the innovative minds behind a suite of sophisticated software that accelerates data fitness within organizations. Part of Hitachi Group, our expertise supports the cutting-edge work of Hitachi Vantara and Hitachi Digital Services. We're people-centric and here to power good. We unlock data's full potential so that together, we can take theme park fans on magical rides, conserve natural resources and save lives. This is a world of dynamic data migration, trusted data discovery, reliable privacy and compliance and unified data integration. We do it all on a global scale. We do it through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to "fit" every requirement - your life experience, character, perceptive and passion for achieving great things in the world are equally as important to us. The Role The Partner Manager will be tasked with helping to create and drive revenue opportunities by managing the overall business alliance partnership, development, execution and cross-functional coordination of the Value Added Reseller (VAR) business for Pentaho Product Software Business. This position acts as the coordination point for partnerships that support market share growth for Pentaho and their partners. This individual will be expected to be the resident expert regarding Value Added Resell partners, including their market segments, customer lifecycle, sales processes, competitive landscape, complimentary solution capabilities and key stakeholders in order to develop and execute on a market plan. The successful individual will be able to informally lead colleagues in product management, sales and supporting functions in the development and execution of a coordinated partner growth strategy. Specifically, the individual will develop senior level relationships with VARs in area of Data Management/Big Data/Analytics/Edge, working across all sales teams, and all other facets of the business to create mutually beneficial relationships. Success will be measured through development of a strategic roadmap, tactical execution of initiatives, strategic wins, customer success case studies, practice buildout, repeatable solutions and overall revenue growth. Key Responsibilities include: Oversee all aspects of relationship; Sales, Product Management, Product Marketing and Marketing. Development and co-management of a comprehensive quarterly and annual business development plan with sponsorship and participation from VARs partner managers. Increase Pentaho sales team's productivity, deal size and awareness of VARs. Train Pentaho sales teams on how to co-sell services from VARs using a combination of programs such as lunch and learn, new hire training, and new product training Conduct account planning sessions with Pentaho's salesforce, which includes segmenting account base to coordinate customer contact The identification, acquisition and development of successful relationships with a range of VARs. Enable Pentaho's VARs to effectively position and sell their solutions portfolio by proactive engagement, education and communication of a shared value proposition. Be a trusted Advisor to the VARs business. Continuously seek to improve and build upon knowledge of market trends including environmental and competitive influencing forces. Hitachi Vantara is a global company and the candidate will be interacting with staff remotely across Asia, Europe and the Americas where English is the language of choice. The candidate must be fluent in English. What you'll bring: 7+ years of work experience with progressive responsibility in product management, field sales, channel sales, or business development of enterprise software business 5+ years of work with named alliances or its eco-system strongly preferred in the data management space Experience in leading cross-functional teams Very strong organization, program management and execution skills Previous consulting, product management, alliances, sales/marketing Experience with data management, data lake, Hadoop, software applications and data center operations and enterprise Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings . We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). About us We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society . If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic . Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Project Manager - Fire Protection Dunston, Stafford £40,000 - £60,000 Our client is a dynamic team and a leading provider of comprehensive fire protection solutions. With a commitment to safeguarding lives and property, we specialize in delivering innovative fire protection systems and services to commercial, industrial, and residential clients. As we continue to expand our operations, we are seeking a dedicated Project Manager to oversee our fire protection projects and ensure their successful execution from inception to completion. Position Overview: As a Project Manager you will play a pivotal role in coordinating and managing fire protection projects, including installation, maintenance, and inspection services. You will be responsible for overseeing all aspects of project planning, scheduling, budgeting, resource allocation, and quality control to ensure projects are completed on time, within budget, and in compliance with regulatory standards and client requirements. The ideal candidate will have a strong background in project management, preferably in the fire protection industry, and possess excellent leadership, communication, and problem-solving skills. Key Responsibilities: Lead and manage fire protection projects from initiation to closure, ensuring adherence to project scope, schedule, and budget constraints. Develop comprehensive project plans, including timelines, milestones, resource requirements, and risk mitigation strategies. Coordinate with internal teams, subcontractors, vendors, and clients to ensure seamless project execution and timely delivery of services. Conduct regular site visits and inspections to monitor project progress, quality standards, and safety compliance. Proactively identify and address project issues, conflicts, and challenges to minimize disruptions and maximize project outcomes. Manage project documentation, including contracts, change orders, RFIs, and project reports, to maintain accurate records and facilitate project transparency. Foster strong relationships with clients, stakeholders, and project team members to promote collaboration, trust, and customer satisfaction. Stay abreast of industry trends, best practices, and regulatory changes related to fire protection systems and incorporate them into project management processes. Qualifications: Bachelor's degree in Engineering, Construction Management, or related field (preferred). Proven experience in project management, preferably in the fire protection industry. Knowledge of fire protection systems, codes, and standards (NFPA, FM Global, etc.). Strong leadership, communication, and interpersonal skills. Excellent organizational, time management, and problem-solving abilities. Ability to manage multiple projects simultaneously and work effectively under pressure. Proficiency in project management software and MS Office Suite. PMP certification (desirable). How to Apply: Please submit your CV or email . com JBRP1_UKTJ
May 01, 2024
Full time
Project Manager - Fire Protection Dunston, Stafford £40,000 - £60,000 Our client is a dynamic team and a leading provider of comprehensive fire protection solutions. With a commitment to safeguarding lives and property, we specialize in delivering innovative fire protection systems and services to commercial, industrial, and residential clients. As we continue to expand our operations, we are seeking a dedicated Project Manager to oversee our fire protection projects and ensure their successful execution from inception to completion. Position Overview: As a Project Manager you will play a pivotal role in coordinating and managing fire protection projects, including installation, maintenance, and inspection services. You will be responsible for overseeing all aspects of project planning, scheduling, budgeting, resource allocation, and quality control to ensure projects are completed on time, within budget, and in compliance with regulatory standards and client requirements. The ideal candidate will have a strong background in project management, preferably in the fire protection industry, and possess excellent leadership, communication, and problem-solving skills. Key Responsibilities: Lead and manage fire protection projects from initiation to closure, ensuring adherence to project scope, schedule, and budget constraints. Develop comprehensive project plans, including timelines, milestones, resource requirements, and risk mitigation strategies. Coordinate with internal teams, subcontractors, vendors, and clients to ensure seamless project execution and timely delivery of services. Conduct regular site visits and inspections to monitor project progress, quality standards, and safety compliance. Proactively identify and address project issues, conflicts, and challenges to minimize disruptions and maximize project outcomes. Manage project documentation, including contracts, change orders, RFIs, and project reports, to maintain accurate records and facilitate project transparency. Foster strong relationships with clients, stakeholders, and project team members to promote collaboration, trust, and customer satisfaction. Stay abreast of industry trends, best practices, and regulatory changes related to fire protection systems and incorporate them into project management processes. Qualifications: Bachelor's degree in Engineering, Construction Management, or related field (preferred). Proven experience in project management, preferably in the fire protection industry. Knowledge of fire protection systems, codes, and standards (NFPA, FM Global, etc.). Strong leadership, communication, and interpersonal skills. Excellent organizational, time management, and problem-solving abilities. Ability to manage multiple projects simultaneously and work effectively under pressure. Proficiency in project management software and MS Office Suite. PMP certification (desirable). How to Apply: Please submit your CV or email . com JBRP1_UKTJ
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want At Capgemini Invent, we believe transformation begins with invention and ends with results. This inventive thinking helps clients unlock new opportunities and create what's next for their organisations. Ideation and prototyping are key, but so too is helping our clients to scale and industrialise new solutions. The fourth industrial revolution is forcing businesses to rethink their strategy, business model and offerings to their culture - and everything in between. While emerging digital technologies such as artificial intelligence and IOT continue to evolve, many organisations are still in the dark as to how and where they might be integrated. Capgemini Invent help our clients address these challenges by designing and creating advanced, real-world digital solutions and the business models of the future, resulting in new value creation and driving their growth. The Business Technology practice is one of the leading CIO & CMO advisory and technology innovation teams in the UK and Europe. Our high calibre management consultants deliver profitable outcomes in business and IT-oriented environments, working in a collaborative way with major FTSE 100 and Government clients to achieve their strategic goals effectively. See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: This is an opportunity to join an exciting and fast-growing CIO/CCO/CMO advisory practice that is the spearhead of a global leader in consulting, digital transformation, technology, digital experience, emerging technology and engineering services. We take our clients on a journey from strategy to solutions that enables them to: Deliver digital transformations and embed new agile ways of working Embrace and drive significant value from new technologies Achieve better cost discipline across their technology and digital investments Create lean, agile, and market-leading operating models Deliver digital solutions reliably at scale, cheaper and faster Create better digital experience for customers and employees Drive new emerging technologies to help user needs and drive RoI for the business Transform their legacy architecture and embrace new technology innovations Maintain security and resilience of their systems We seek a Director level candidate to join the team to strengthen our consulting go-to-market in the Digital Factory team specifically across the private sector. You will be part of the practice leadership team and you'll help drive our go-to-market plans, our growth strategy and shape our offers in this space. You will also be responsible for growing our people, developing our digital factory capability and leading sales and delivery work with new and existing clients. You'll generate new business and sell and deliver in excess of £2m per annum of management consulting work. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? You'll bring experience in winning, delivering and leading Digital transformations, from a product & agile perspective within one or more of Financial Services, Utilities, Consumer Products, Retail, Manufacturing, Life Sciences, Telecommunication or Media companies and have a passion for transforming business through enabling technology and transforming the way clients operate. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: Extensive experience of working with senior leadership in shaping Digital transformation programmes, designing/embedding operating models to create and embed new products Be an Expert in Digital Delivery & Strategy with a specialisation in understanding how multidisciplinary teams can deliver digital transformation, new experiences and embed emerging technology. Have expert facilitation skills for Program Planning / Product Vision, Design Thinking, Strategy, Definition, Roadmap, Visioning etc. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Currently working in a major Consulting firm, and/or in industry but having a Consulting background. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact . click apply for full job details
May 01, 2024
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want At Capgemini Invent, we believe transformation begins with invention and ends with results. This inventive thinking helps clients unlock new opportunities and create what's next for their organisations. Ideation and prototyping are key, but so too is helping our clients to scale and industrialise new solutions. The fourth industrial revolution is forcing businesses to rethink their strategy, business model and offerings to their culture - and everything in between. While emerging digital technologies such as artificial intelligence and IOT continue to evolve, many organisations are still in the dark as to how and where they might be integrated. Capgemini Invent help our clients address these challenges by designing and creating advanced, real-world digital solutions and the business models of the future, resulting in new value creation and driving their growth. The Business Technology practice is one of the leading CIO & CMO advisory and technology innovation teams in the UK and Europe. Our high calibre management consultants deliver profitable outcomes in business and IT-oriented environments, working in a collaborative way with major FTSE 100 and Government clients to achieve their strategic goals effectively. See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: This is an opportunity to join an exciting and fast-growing CIO/CCO/CMO advisory practice that is the spearhead of a global leader in consulting, digital transformation, technology, digital experience, emerging technology and engineering services. We take our clients on a journey from strategy to solutions that enables them to: Deliver digital transformations and embed new agile ways of working Embrace and drive significant value from new technologies Achieve better cost discipline across their technology and digital investments Create lean, agile, and market-leading operating models Deliver digital solutions reliably at scale, cheaper and faster Create better digital experience for customers and employees Drive new emerging technologies to help user needs and drive RoI for the business Transform their legacy architecture and embrace new technology innovations Maintain security and resilience of their systems We seek a Director level candidate to join the team to strengthen our consulting go-to-market in the Digital Factory team specifically across the private sector. You will be part of the practice leadership team and you'll help drive our go-to-market plans, our growth strategy and shape our offers in this space. You will also be responsible for growing our people, developing our digital factory capability and leading sales and delivery work with new and existing clients. You'll generate new business and sell and deliver in excess of £2m per annum of management consulting work. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? You'll bring experience in winning, delivering and leading Digital transformations, from a product & agile perspective within one or more of Financial Services, Utilities, Consumer Products, Retail, Manufacturing, Life Sciences, Telecommunication or Media companies and have a passion for transforming business through enabling technology and transforming the way clients operate. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: Extensive experience of working with senior leadership in shaping Digital transformation programmes, designing/embedding operating models to create and embed new products Be an Expert in Digital Delivery & Strategy with a specialisation in understanding how multidisciplinary teams can deliver digital transformation, new experiences and embed emerging technology. Have expert facilitation skills for Program Planning / Product Vision, Design Thinking, Strategy, Definition, Roadmap, Visioning etc. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Currently working in a major Consulting firm, and/or in industry but having a Consulting background. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact . click apply for full job details
IT Procurement Manager - £Multi-Billion Revenue Utilities Firm Location: Berkshire (hybrid basis) Salary: £70,000 - £75,000 + 30% Bonus As one of the most recognised household names, this aggressively expanding engineering and utilities firm, who have annual revenues in the £Multi-Billions, are looking to add an ambitious IT Procurement Manager to drive key subcategories towards best-in-class. Working out of their Berkshire HQ, the successful Procurement professional will be liaising across the entire Technology Procurement team in a role that will be tasked with shaping IT strategies to drive commercial value over a range of key objectives, including sustainability and ESG. As a member of the leadership team, you will be working directly alongside the Head of Technology Procurement in a commercially intelligent working environment with a clear path for progression internally. IT Procurement Manager Responsibilities: Managing large spends across IT Procurement and creating long-term strategic relationships with key suppliers Develop new strategies for business development and reporting to senior members as to how the company can develop the Procurement function further Negotiate, and create relationships, with internal & external suppliers whilst developing a strong network for each particular market Key Skills & Experience Sought for IT Procurement Manager: Strong IT Procurement experience across a range of subcategories including but not limited to; software, services, infrastructure and hardware Proven track record of managing a large, complex spend and delivering impressive savings History of negotiating with the ability to influence decisions in your favour Good communication skills with past experience managing supplier and stakeholder relationships This is an opportunity for an experienced IT or digital Procurement Professional with a commercial and strategic mindset to join a fantastic team who are promoting procurement excellence through the whole organisation, providing an opportunity to make a real impact and dictate the agenda for your assigned spend. If you are interested in finding out more, or having a general discussion around the procurement market, then please send your CV to Molly at Key skills: Procurement, Category Management, Supply Chain, Indirect, Strategic Sourcing, Stakeholder Management, SRM, supplier relationship management, Indirect procurement, logistics, supply chain, strategic procurement, contracts, operations, Berkshire, Hampshire, Reading, Swindon, Slough, Middlesex, Basingstoke, Southampton, Wiltshire, London, West London, England, Remote, UK, Work from home
May 01, 2024
Full time
IT Procurement Manager - £Multi-Billion Revenue Utilities Firm Location: Berkshire (hybrid basis) Salary: £70,000 - £75,000 + 30% Bonus As one of the most recognised household names, this aggressively expanding engineering and utilities firm, who have annual revenues in the £Multi-Billions, are looking to add an ambitious IT Procurement Manager to drive key subcategories towards best-in-class. Working out of their Berkshire HQ, the successful Procurement professional will be liaising across the entire Technology Procurement team in a role that will be tasked with shaping IT strategies to drive commercial value over a range of key objectives, including sustainability and ESG. As a member of the leadership team, you will be working directly alongside the Head of Technology Procurement in a commercially intelligent working environment with a clear path for progression internally. IT Procurement Manager Responsibilities: Managing large spends across IT Procurement and creating long-term strategic relationships with key suppliers Develop new strategies for business development and reporting to senior members as to how the company can develop the Procurement function further Negotiate, and create relationships, with internal & external suppliers whilst developing a strong network for each particular market Key Skills & Experience Sought for IT Procurement Manager: Strong IT Procurement experience across a range of subcategories including but not limited to; software, services, infrastructure and hardware Proven track record of managing a large, complex spend and delivering impressive savings History of negotiating with the ability to influence decisions in your favour Good communication skills with past experience managing supplier and stakeholder relationships This is an opportunity for an experienced IT or digital Procurement Professional with a commercial and strategic mindset to join a fantastic team who are promoting procurement excellence through the whole organisation, providing an opportunity to make a real impact and dictate the agenda for your assigned spend. If you are interested in finding out more, or having a general discussion around the procurement market, then please send your CV to Molly at Key skills: Procurement, Category Management, Supply Chain, Indirect, Strategic Sourcing, Stakeholder Management, SRM, supplier relationship management, Indirect procurement, logistics, supply chain, strategic procurement, contracts, operations, Berkshire, Hampshire, Reading, Swindon, Slough, Middlesex, Basingstoke, Southampton, Wiltshire, London, West London, England, Remote, UK, Work from home
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
12 Month Contract Hybrid (3 days on site) I'm currently on the lookout for a software controls engineer with strong automotive experience. Based in Peterborough, you will need to be able to go on site at least 3 days a week, with Tuesday & Wednesdays being set days. You will be working with new technology on diesel engines, hybrid and electric powertrain, linked to sustainability and linked to tackling climate change. You will join a team of 10 engineers all reporting to the hiring manager and will be expected to have Matlab, Simulink and Stateflow experience. Diesel Engine experience also essential. KEY RESPONSIBILITIES: 1. Work with process partner teams (primarily Industrial Power Systems Division) to gather and develop requirements for the advanced diesel engines and hybrid power systems being developed for future, more sustainable, low carbon power systems. 2. Create control algorithms / software models using Matlab, Simulink and Stateflow to meet diesel engine and / or hybrid power system software requirements. 3. Conduct control system tuning / calibration activities on test bench and / or on test bed / machine to achieve desired system performance. 4. Conduct sub-system FMEAs, documenting potential failure modes, identifying and completing design and validation actions and managing subsequent updates. 5. Plan and execute verification and validation testing for electronics / control system software in SiL, HiL or on-test bed or development machines. 6. Troubleshoot and resolve electronics / control system issues encountered during engine or power system running. This is an initial 12 month contract position with a chance of extension. If interested, and you match the criteria above, please apply with your most recent CV and I will be in touch to discuss further. Randstad Technologies is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
May 01, 2024
Full time
12 Month Contract Hybrid (3 days on site) I'm currently on the lookout for a software controls engineer with strong automotive experience. Based in Peterborough, you will need to be able to go on site at least 3 days a week, with Tuesday & Wednesdays being set days. You will be working with new technology on diesel engines, hybrid and electric powertrain, linked to sustainability and linked to tackling climate change. You will join a team of 10 engineers all reporting to the hiring manager and will be expected to have Matlab, Simulink and Stateflow experience. Diesel Engine experience also essential. KEY RESPONSIBILITIES: 1. Work with process partner teams (primarily Industrial Power Systems Division) to gather and develop requirements for the advanced diesel engines and hybrid power systems being developed for future, more sustainable, low carbon power systems. 2. Create control algorithms / software models using Matlab, Simulink and Stateflow to meet diesel engine and / or hybrid power system software requirements. 3. Conduct control system tuning / calibration activities on test bench and / or on test bed / machine to achieve desired system performance. 4. Conduct sub-system FMEAs, documenting potential failure modes, identifying and completing design and validation actions and managing subsequent updates. 5. Plan and execute verification and validation testing for electronics / control system software in SiL, HiL or on-test bed or development machines. 6. Troubleshoot and resolve electronics / control system issues encountered during engine or power system running. This is an initial 12 month contract position with a chance of extension. If interested, and you match the criteria above, please apply with your most recent CV and I will be in touch to discuss further. Randstad Technologies is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Salary: £88,500 to £99,700 with profit share £21,000 and £29,000 Softwire is one of the UK's leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - We were recently voted number 1 company to work for in the UK at the Best Company awards, and we have a loyal and growing client base who trust us with their hardest problems and their mission critical projects. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be fulfilling but can also be fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. In brief We're looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial,team, project vision, project delivery, and client management. We are looking for team-players who are experienced people managers, and whohave strong clientempathy and client management skills. We also valueexposure to pre-sales, and provide opportunities to make use of, or grow, pre-sales and account experience. In return, we can offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong - and stretching - management support. You'll have the opportunity to try new things - whether they be skills you're developing, or new initiatives that improve our processes or company culture. And you'll receive a competitive package and profit share whilst you do so. The role We arelooking for experienced Delivery Principals to lead a portfolio of projects and engagements for our Public Sector clients.Delivery Principals are accountable for the commercial, delivery and team performance of our projects and programmes of work. Delivery Principals report to (and work closely with) Delivery Directors, who are responsible for portfolio performance and account management of the clients. Principals are part of Softwire's Senior Management Team and work together to support the Exec board in shaping the company's operation and its relationship with employees and clients. The key responsibilities of the role are: Deliveringhigh value services to our clients As a Delivery Principal, you are accountable for the success of projects. You'll lead delivery - either directly, or more often through managing delivery, technical and design leads. You'll be responsible for ensuring client satisfaction, while also meeting Softwire's commercial goals, and ensuring a happy team. To do so, you'll be empowered to guide clients through the delivery process, shaping the engagement for success from the first meetings, and resourcing the team. You'll inspire trust with senior stakeholders, acting as the most senior line of project escalation for any issues, and have broad discretion on how to solve them. You may do this on a programme of work spanning thousands of days of effort, or on a portfolio of smaller projects with independent delivery leads. In each case, the majority of your time will be value-adding, and chargeable to the projects. Accelerating the careers of others Delivery Principals are highly experienced people managers. They bring experience in forming and leading multi-disciplinary teams. They bring out the best in the people they're responsible for, both through strong line management of Delivery Leads, and by supporting the resourcing and progression of others on their projects. You are expected to take responsibility for the "performance contract" of multiple employees - setting expectations and challenges, providing support and feedback, and ensuring appropriate reward upon delivery. You will also help your Delivery Leads mentor and manage more junior colleagues of their own. You may also choose to be involved in providing career mentoring for more junior colleagues, or providing or commissioning knowledge-sharing or other training initiatives. Generating additional business for Softwire As Softwire's most senior delivery staff, Delivery Principals are very capable in front of both existing and prospective clients. You should inspire confidence and impress not only through your expertise, but through seeing the bigger picture. You will look for opportunities to build and expand existing accounts. For example, this will include: Ensuring clients receive - and, crucially, feel that they have received - an excellent service fromSoftwire, so they are motivated to bring repeat business and/or recommend our services to others. Meeting prospective clients, devising project plans and technical approaches, preparing written proposals and in-person pitches. Thinking beyond your immediate remit on a project to understand how Softwire can make it a success and where else we might be able to provide value to a client. It may also include: Taking the lead on key sales bids, understanding clients' problems and shaping our response to them Attracting business to Softwire through your personal reputation in the industry -e.g.thought leadership, speaking at conferences, and personal networks. Youbring extensive experience of successfully delivering large software development projects within the public sector directly or via agency experience and a broad skillset that lets you understand and spot risks, and address issues in whatever areas a projectdemands. You have prior agency experience and are familiar with reconciling commercial and quality drivers in a client-focused environment. You have excellent client management and relationship building skills. You are used to getting things done to external timetables and can balance competing demands to progress both the strategic and the tactical. You possess strong expertise in the public sector, particularly in the discovery, alpha and beta phases. You have comprehensive knowledge of government standards and the user-centered design (UCD) approach and have participated in assessments by Government Digital Service (GDS) and/or the central digital and data office (CDDO). You also have experience in supporting others through these processes. You appreciate working autonomously within a supportive environment. We value the balance between life and work and want to provide the right conditions to enable you to be the best you can be. You are collaborative and want to create something enduring while having fun doing so. You are familiar with how software is created. You don't need to be able to write it yourself, but you can have informed conversations with technical team members, and understand the technical context and repercussions of project or scope decisions. Ideally, you can also help explain these concepts to less-technical clients in a way that keeps them empowered. Experience and qualifications A demonstrable track record of successfully delivering challenging projects / programmes. Experience working in a delivery leadership role within an agency, consultancyenvironment or direct government department Experience managing teams, with accountability for the work of 10+ onshore staff Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends. An interest in technology and how things are created Communication and consultancy skills Lead meetings with senior (e.g.C-level) external stakeholders. Understand and give context to complex situations, drawing out the key points and driving shared clarity Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them Communicate and present, creating strong narratives to inform and empower the audience in support of decision making Develop strong working relationships with both client stakeholders and Softwire staff. Delivery skills Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development,deployment) . click apply for full job details
May 01, 2024
Full time
Salary: £88,500 to £99,700 with profit share £21,000 and £29,000 Softwire is one of the UK's leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - We were recently voted number 1 company to work for in the UK at the Best Company awards, and we have a loyal and growing client base who trust us with their hardest problems and their mission critical projects. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be fulfilling but can also be fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. In brief We're looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial,team, project vision, project delivery, and client management. We are looking for team-players who are experienced people managers, and whohave strong clientempathy and client management skills. We also valueexposure to pre-sales, and provide opportunities to make use of, or grow, pre-sales and account experience. In return, we can offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong - and stretching - management support. You'll have the opportunity to try new things - whether they be skills you're developing, or new initiatives that improve our processes or company culture. And you'll receive a competitive package and profit share whilst you do so. The role We arelooking for experienced Delivery Principals to lead a portfolio of projects and engagements for our Public Sector clients.Delivery Principals are accountable for the commercial, delivery and team performance of our projects and programmes of work. Delivery Principals report to (and work closely with) Delivery Directors, who are responsible for portfolio performance and account management of the clients. Principals are part of Softwire's Senior Management Team and work together to support the Exec board in shaping the company's operation and its relationship with employees and clients. The key responsibilities of the role are: Deliveringhigh value services to our clients As a Delivery Principal, you are accountable for the success of projects. You'll lead delivery - either directly, or more often through managing delivery, technical and design leads. You'll be responsible for ensuring client satisfaction, while also meeting Softwire's commercial goals, and ensuring a happy team. To do so, you'll be empowered to guide clients through the delivery process, shaping the engagement for success from the first meetings, and resourcing the team. You'll inspire trust with senior stakeholders, acting as the most senior line of project escalation for any issues, and have broad discretion on how to solve them. You may do this on a programme of work spanning thousands of days of effort, or on a portfolio of smaller projects with independent delivery leads. In each case, the majority of your time will be value-adding, and chargeable to the projects. Accelerating the careers of others Delivery Principals are highly experienced people managers. They bring experience in forming and leading multi-disciplinary teams. They bring out the best in the people they're responsible for, both through strong line management of Delivery Leads, and by supporting the resourcing and progression of others on their projects. You are expected to take responsibility for the "performance contract" of multiple employees - setting expectations and challenges, providing support and feedback, and ensuring appropriate reward upon delivery. You will also help your Delivery Leads mentor and manage more junior colleagues of their own. You may also choose to be involved in providing career mentoring for more junior colleagues, or providing or commissioning knowledge-sharing or other training initiatives. Generating additional business for Softwire As Softwire's most senior delivery staff, Delivery Principals are very capable in front of both existing and prospective clients. You should inspire confidence and impress not only through your expertise, but through seeing the bigger picture. You will look for opportunities to build and expand existing accounts. For example, this will include: Ensuring clients receive - and, crucially, feel that they have received - an excellent service fromSoftwire, so they are motivated to bring repeat business and/or recommend our services to others. Meeting prospective clients, devising project plans and technical approaches, preparing written proposals and in-person pitches. Thinking beyond your immediate remit on a project to understand how Softwire can make it a success and where else we might be able to provide value to a client. It may also include: Taking the lead on key sales bids, understanding clients' problems and shaping our response to them Attracting business to Softwire through your personal reputation in the industry -e.g.thought leadership, speaking at conferences, and personal networks. Youbring extensive experience of successfully delivering large software development projects within the public sector directly or via agency experience and a broad skillset that lets you understand and spot risks, and address issues in whatever areas a projectdemands. You have prior agency experience and are familiar with reconciling commercial and quality drivers in a client-focused environment. You have excellent client management and relationship building skills. You are used to getting things done to external timetables and can balance competing demands to progress both the strategic and the tactical. You possess strong expertise in the public sector, particularly in the discovery, alpha and beta phases. You have comprehensive knowledge of government standards and the user-centered design (UCD) approach and have participated in assessments by Government Digital Service (GDS) and/or the central digital and data office (CDDO). You also have experience in supporting others through these processes. You appreciate working autonomously within a supportive environment. We value the balance between life and work and want to provide the right conditions to enable you to be the best you can be. You are collaborative and want to create something enduring while having fun doing so. You are familiar with how software is created. You don't need to be able to write it yourself, but you can have informed conversations with technical team members, and understand the technical context and repercussions of project or scope decisions. Ideally, you can also help explain these concepts to less-technical clients in a way that keeps them empowered. Experience and qualifications A demonstrable track record of successfully delivering challenging projects / programmes. Experience working in a delivery leadership role within an agency, consultancyenvironment or direct government department Experience managing teams, with accountability for the work of 10+ onshore staff Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends. An interest in technology and how things are created Communication and consultancy skills Lead meetings with senior (e.g.C-level) external stakeholders. Understand and give context to complex situations, drawing out the key points and driving shared clarity Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them Communicate and present, creating strong narratives to inform and empower the audience in support of decision making Develop strong working relationships with both client stakeholders and Softwire staff. Delivery skills Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development,deployment) . click apply for full job details
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Job Title: Technical Architect Location: Fully Remote/UK based Salary/Rate: £450 per day - Inside IR35 Start Date: 07/05/2024 Duration: 12 months Company Introduction We have a great opportunity to work with a global consultancy on a new exciting project. They are looking for a Technical Architect with strong frontend experience to join them on a 12 month contract! Job Responsibilities/Objectives Act as a subject matter expert for UX/Design System and frontend technologies (e.g. React, CMS, etc.) Conduct requirements analysis, balance different requirements and make technical trade off decisions at application level (e.g. component design). Use your expertise to input into reengineering and design. Run experiments and PoC to demonstrate and validate technology choices Actively look for the latest tools and technologies within or outside the client. Actively learn and help implementing the new industry standards with focus on frontend and UX. Identify the inefficiencies in the process and help the team to improve them to maximize the team's performance. Collaborate with different stakeholders on managing project milestones, short term, and long-term planning etc. Help identifying the dependencies, risks, and bottlenecks in the projects proactively. Work actively with the Engineering Manager to resolve them Required Skills/Experience The ideal candidate will have the following: Strong focus on frontend technologies (e.g. React), with ability to work with UX team and promote use and improvement of the Design System Senior experience, designing and architecting enterprise applications based on microservices. Experience using GCP/Azure cloud, .NET Core, Docker, K8 etc. Problem-solving skills including knowledge of data structure and algorithms. Experience on agile software development process. REST APIs experience. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
May 01, 2024
Full time
Job Title: Technical Architect Location: Fully Remote/UK based Salary/Rate: £450 per day - Inside IR35 Start Date: 07/05/2024 Duration: 12 months Company Introduction We have a great opportunity to work with a global consultancy on a new exciting project. They are looking for a Technical Architect with strong frontend experience to join them on a 12 month contract! Job Responsibilities/Objectives Act as a subject matter expert for UX/Design System and frontend technologies (e.g. React, CMS, etc.) Conduct requirements analysis, balance different requirements and make technical trade off decisions at application level (e.g. component design). Use your expertise to input into reengineering and design. Run experiments and PoC to demonstrate and validate technology choices Actively look for the latest tools and technologies within or outside the client. Actively learn and help implementing the new industry standards with focus on frontend and UX. Identify the inefficiencies in the process and help the team to improve them to maximize the team's performance. Collaborate with different stakeholders on managing project milestones, short term, and long-term planning etc. Help identifying the dependencies, risks, and bottlenecks in the projects proactively. Work actively with the Engineering Manager to resolve them Required Skills/Experience The ideal candidate will have the following: Strong focus on frontend technologies (e.g. React), with ability to work with UX team and promote use and improvement of the Design System Senior experience, designing and architecting enterprise applications based on microservices. Experience using GCP/Azure cloud, .NET Core, Docker, K8 etc. Problem-solving skills including knowledge of data structure and algorithms. Experience on agile software development process. REST APIs experience. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
NES Fircroft are currently searching on behalf of a global leader in the provision of technical services, based in Teesside, for an Electrical Engineer on an initial 12 Month Contract basis Main Responsibilities: Manage and advise on technical aspects of the Electrical Engineering project process. Create project schedules for assigned projects and actively manage and engage with the engineering team to deliver projects within agreed schedules and budgets. Estimate engineering hours for project deliverables and create proposals for new work. Support the Project Manager to develop updates for customers. Participate and coordinate both internal and external project meetings with the engineering teams, clients and suppliers. Take into account the multidiscipline nature of plant design and independently liaise and communicate with the appropriate disciplines and customers as required. Disseminate project information, scope, etc. with a multidiscipline team. Develop and maintain project budgets and schedules. Together with the department heads, monitor and assess design progress and productivity, and take corrective action if necessary. Design, develop, review and approve electrical and controls (IEC) engineering drawings, specifications and documents in line with national and international standards. Conduct electrical design calculations and approve calculations conducted by others including earthing, cable sizing, Short Circuit Calculation, Cantilever strength calculation, Battery Sizing calculations, voltage drop, lighting levels, cable tray fill and heat tracing etc. Prepare and review datasheets and/or procurement packages for electrical equipment. Preparation of key engineering design documents including SLD's, Schematic Diagrams, Cable Schedules and Layout Plans. Liaise with vendors, select and oversee purchase of electrical equipment & components. Assist in preparing project documents including scopes, schedules and reports. Manage conflicting priorities among simultaneous projects. Knowledge, Skills and Abilities Minimum of 10 years of electrical engineering experience, preferably in oil & gas, chemicals and/or other high hazard process industries. Appropriate Technical Engineering Degree and preferably a Chartered Engineer with an appropriate institution. Knowledge of regulations, codes, manufacturing standards, and industry standard practices. Ability to work in a multi-disciplinary team environment. Ability to allocate work appropriately to design staff and monitor progress to meet project needs. Ability to work in both design office and operating plant environments. Comfortable dealing directly with both Clients and Vendors at all levels. Expertise using MS office suite and knowledge of AutoCAD. Experience in the use of AVEVA E3D. Experience in the design of HV and LV Power distribution systems, LHV/LV Switchgear Panels and MCC's. Experience in Relay Coordination, Load Flow, Short Circuit and Motor start studies. Knowledge of ATEX and equipment for electrically hazardous areas. Exposure to IEC, IEEE, IS, CBIP & ANSI Standards. Proficiency in AUTOCAD, DIALUX, CG LUX Software. Knowledge or experience of Functional Safety, preferably holding a suitable FS qualification. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
May 01, 2024
Contractor
NES Fircroft are currently searching on behalf of a global leader in the provision of technical services, based in Teesside, for an Electrical Engineer on an initial 12 Month Contract basis Main Responsibilities: Manage and advise on technical aspects of the Electrical Engineering project process. Create project schedules for assigned projects and actively manage and engage with the engineering team to deliver projects within agreed schedules and budgets. Estimate engineering hours for project deliverables and create proposals for new work. Support the Project Manager to develop updates for customers. Participate and coordinate both internal and external project meetings with the engineering teams, clients and suppliers. Take into account the multidiscipline nature of plant design and independently liaise and communicate with the appropriate disciplines and customers as required. Disseminate project information, scope, etc. with a multidiscipline team. Develop and maintain project budgets and schedules. Together with the department heads, monitor and assess design progress and productivity, and take corrective action if necessary. Design, develop, review and approve electrical and controls (IEC) engineering drawings, specifications and documents in line with national and international standards. Conduct electrical design calculations and approve calculations conducted by others including earthing, cable sizing, Short Circuit Calculation, Cantilever strength calculation, Battery Sizing calculations, voltage drop, lighting levels, cable tray fill and heat tracing etc. Prepare and review datasheets and/or procurement packages for electrical equipment. Preparation of key engineering design documents including SLD's, Schematic Diagrams, Cable Schedules and Layout Plans. Liaise with vendors, select and oversee purchase of electrical equipment & components. Assist in preparing project documents including scopes, schedules and reports. Manage conflicting priorities among simultaneous projects. Knowledge, Skills and Abilities Minimum of 10 years of electrical engineering experience, preferably in oil & gas, chemicals and/or other high hazard process industries. Appropriate Technical Engineering Degree and preferably a Chartered Engineer with an appropriate institution. Knowledge of regulations, codes, manufacturing standards, and industry standard practices. Ability to work in a multi-disciplinary team environment. Ability to allocate work appropriately to design staff and monitor progress to meet project needs. Ability to work in both design office and operating plant environments. Comfortable dealing directly with both Clients and Vendors at all levels. Expertise using MS office suite and knowledge of AutoCAD. Experience in the use of AVEVA E3D. Experience in the design of HV and LV Power distribution systems, LHV/LV Switchgear Panels and MCC's. Experience in Relay Coordination, Load Flow, Short Circuit and Motor start studies. Knowledge of ATEX and equipment for electrically hazardous areas. Exposure to IEC, IEEE, IS, CBIP & ANSI Standards. Proficiency in AUTOCAD, DIALUX, CG LUX Software. Knowledge or experience of Functional Safety, preferably holding a suitable FS qualification. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
This offer is outdated. See similar offers Are you a dynamic and results-oriented Consulting Manager with a passion for innovation and new product development? Join our innovative team at Comarch UK and lead the way in driving successful product launches for our exciting new offerings. We are seeking a highly skilled and motivated individual to manage our consulting efforts and ensure the successful introduction of groundbreaking products to the market. Candidate profile Degree in Economics, Finance, IT 3+ years of work experience in IT pre-sales consulting, especially in Banking area Deep understanding of moder software architecture software engineering experience will be an additional advantage Analytical thinking, communication skills, flexibility Ability to work independently Responsibilities Identifying and managing customer's needs in Banking & Financial area for Comarch Financial Services portfolio Preparing and conducting presentations, product demos and workshops for Business, IT and Executives Taking an active role in RFI/RFP processes and contract negotiations Providing analytical support in software implementation projects Supporting Sales and Marketing teams in marketing campaigns Establishing credibility and trust with key decision-makers, influencers and stakeholders at the client organizations Performing market analysis (trends, challenges, competition, new regulations) For you Personal development - You will learn a lot on the job and will receive an opportunity to develop your skills and knowledge via training Pioneer projects for the largest companies - We are working for clients all over the world, which lead us to open numerous foreign branches Friendly atmosphere - We all know each other, work as a team and really enjoy our integration meetings Stable employment - Comarch has been on the market for more than 30 years Business trips - If you want to travel and visit our other departments Competitive salary and bonus scheme Work in a hybrid model
May 01, 2024
Full time
This offer is outdated. See similar offers Are you a dynamic and results-oriented Consulting Manager with a passion for innovation and new product development? Join our innovative team at Comarch UK and lead the way in driving successful product launches for our exciting new offerings. We are seeking a highly skilled and motivated individual to manage our consulting efforts and ensure the successful introduction of groundbreaking products to the market. Candidate profile Degree in Economics, Finance, IT 3+ years of work experience in IT pre-sales consulting, especially in Banking area Deep understanding of moder software architecture software engineering experience will be an additional advantage Analytical thinking, communication skills, flexibility Ability to work independently Responsibilities Identifying and managing customer's needs in Banking & Financial area for Comarch Financial Services portfolio Preparing and conducting presentations, product demos and workshops for Business, IT and Executives Taking an active role in RFI/RFP processes and contract negotiations Providing analytical support in software implementation projects Supporting Sales and Marketing teams in marketing campaigns Establishing credibility and trust with key decision-makers, influencers and stakeholders at the client organizations Performing market analysis (trends, challenges, competition, new regulations) For you Personal development - You will learn a lot on the job and will receive an opportunity to develop your skills and knowledge via training Pioneer projects for the largest companies - We are working for clients all over the world, which lead us to open numerous foreign branches Friendly atmosphere - We all know each other, work as a team and really enjoy our integration meetings Stable employment - Comarch has been on the market for more than 30 years Business trips - If you want to travel and visit our other departments Competitive salary and bonus scheme Work in a hybrid model
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
Company Overview: The company is a leading professional groundworks and civil engineering company renowned for delivering complex projects with precision, on time, and within budget. With a commitment to excellence and innovation, theytackle challenging projects across various sectors, including commercial, residential, industrial, and infrastructure. Our team of experts combines extensive experience with cutting-edge technology to ensure the highest quality results for their clients. Position Overview:They are seeking a skilled and experienced Estimator to join theirdynamic team. The successful candidate will play a crucial role in accurately estimating the costs of projects, from initial conception through to completion. Reporting to the Senior Management Team, the Estimator will utilize their expertise in groundworks and civil engineering to analyze project requirements, evaluate costs, and prepare comprehensive estimates that align with our company's standards of excellence. Responsibilities: Analyze project specifications, drawings, and other documentation to understand project requirements thoroughly. Conduct site visits and liaise with project stakeholders to gather necessary information for accurate cost estimation. Collaborate with the engineering and project management teams to develop cost-effective solutions that meet project objectives. Utilize estimating software and tools to prepare detailed cost estimates, including materials, labor, equipment, and overhead expenses. Evaluate subcontractor and supplier quotations to ensure competitiveness and accuracy. Identify and quantify potential risks and opportunities associated with project execution. Prepare comprehensive and well-organized tender packages for submission to clients. Participate in tender negotiations and presentations, providing clarification on cost estimates as required. Maintain up-to-date knowledge of industry trends, pricing, and market conditions. Support project managers with ongoing cost tracking, analysis, and reporting throughout project lifecycles. Qualifications: Bachelor's degree in Civil Engineering, Quantity Surveying, or related field. Proven experience as an Estimator within the groundworks and civil engineering industry. Strong understanding of construction methods, materials, and techniques. Proficiency in estimating software and tools. Excellent analytical and problem-solving skills, with keen attention to detail. Effective communication and negotiation abilities, both verbal and written. Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines. Knowledge of relevant regulations, codes, and standards. Professional certification (e.g., Chartered Institute of Building, Royal Institution of Chartered Surveyors) is desirable but not essential. Salary and Benefits: Salary Range: £50,000 - £70,000 per annum, commensurate with experience and qualifications. Comprehensive benefits package including health insurance, retirement plans, a car package and paid time off. Opportunities for professional development and career advancement within a dynamic and growing company. JBRP1_UKTJ
May 01, 2024
Full time
Company Overview: The company is a leading professional groundworks and civil engineering company renowned for delivering complex projects with precision, on time, and within budget. With a commitment to excellence and innovation, theytackle challenging projects across various sectors, including commercial, residential, industrial, and infrastructure. Our team of experts combines extensive experience with cutting-edge technology to ensure the highest quality results for their clients. Position Overview:They are seeking a skilled and experienced Estimator to join theirdynamic team. The successful candidate will play a crucial role in accurately estimating the costs of projects, from initial conception through to completion. Reporting to the Senior Management Team, the Estimator will utilize their expertise in groundworks and civil engineering to analyze project requirements, evaluate costs, and prepare comprehensive estimates that align with our company's standards of excellence. Responsibilities: Analyze project specifications, drawings, and other documentation to understand project requirements thoroughly. Conduct site visits and liaise with project stakeholders to gather necessary information for accurate cost estimation. Collaborate with the engineering and project management teams to develop cost-effective solutions that meet project objectives. Utilize estimating software and tools to prepare detailed cost estimates, including materials, labor, equipment, and overhead expenses. Evaluate subcontractor and supplier quotations to ensure competitiveness and accuracy. Identify and quantify potential risks and opportunities associated with project execution. Prepare comprehensive and well-organized tender packages for submission to clients. Participate in tender negotiations and presentations, providing clarification on cost estimates as required. Maintain up-to-date knowledge of industry trends, pricing, and market conditions. Support project managers with ongoing cost tracking, analysis, and reporting throughout project lifecycles. Qualifications: Bachelor's degree in Civil Engineering, Quantity Surveying, or related field. Proven experience as an Estimator within the groundworks and civil engineering industry. Strong understanding of construction methods, materials, and techniques. Proficiency in estimating software and tools. Excellent analytical and problem-solving skills, with keen attention to detail. Effective communication and negotiation abilities, both verbal and written. Ability to work collaboratively in a fast-paced environment, managing multiple priorities and deadlines. Knowledge of relevant regulations, codes, and standards. Professional certification (e.g., Chartered Institute of Building, Royal Institution of Chartered Surveyors) is desirable but not essential. Salary and Benefits: Salary Range: £50,000 - £70,000 per annum, commensurate with experience and qualifications. Comprehensive benefits package including health insurance, retirement plans, a car package and paid time off. Opportunities for professional development and career advancement within a dynamic and growing company. JBRP1_UKTJ
Main purpose of the role The role of the Manager - Tech Innovation for Impact, EME, is to build CIFF's AI capabilities and implement them to ensure that CIFF has the opportunity to use technology innovations in its investments, making them more effective, equitable and efficient. The Manager will be a member of the EME team and will work closely with the Girl Capital, Africa, India and Climate sector teams. Role's responsibilities Strategy & planning Manage technology innovation analysis and research on specific projects and sector trends, as required, to support the team and related EME trends determining future strategic priorities and setting operational plans. Support the Chief Impact Officer (CIO), EME Directors and the EME team in the exploration of high- and low- tech innovations across sectors, providing input to Tech for Impact strategies. Establish, maintain and socialise within CIFF a compendium of domain technological innovations tailored to our sectors and geographies. Preparing Senior Leaders for AI and tech innovation engagements. Work with members of the Finance team to coordinate and contribute to the EME team's budget forecasting and disbursement for programming, aligned with organisational strategic and accountability priorities. Artificial intelligence Under direction from EME Director, Technology & Data Analytics, explore AI opportunities for social good in alignment with CIFF's sector priorities. Support the EME Director on horizon scanning (including learning from tech partners) to identify AI solutions that could potentially support our grantees. Establish an AI innovation pipeline in support of CIFF's investment priorities. Develop and maintain a framework for the assessment of AI initiatives for social good, to measure impact, learn from outcomes, and make adjustments. Act as an internal focal point for sectors on AI matters related to investments. Assist the EME Director in defining a nuanced approach for adopting AI in CIFF's investments, balancing technology's potential benefits with ethical considerations and societal impact. Sustainable AI for social good Support the EME Director in identifying on an ongoing basis the social issues within CIFF's mandate that can be most effectively addressed with AI. Explore opportunities for partnership with other philanthropies and with the industry for developing AI solutions that are specifically tailored to address these challenges. Identify opportunities for partnerships with other philanthropies and with the industry for designing AI systems to minimize biases, particularly those that could adversely affect marginalized groups. Engage with governments, NGOs, academia, and local communities to explore and promote the localisation of AI solutions. Explore the environmental footprint of AI systems, creating awareness and promoting climate neutral solutions. Capacity Building and Education Based on industry insight, establish and regularly update a map of skills and training paths that should be considered by CIFF staff and grantees in order to be effective in an AI context. Policy and advocacy Advocate for and contribute to the development of policies and regulations that encourage the ethical use of AI for social good, while preventing misuse or harmful impact. Identify opportunities for partnerships with other philanthropies and industry to support such policies. Represent CIFF EME and manage relationships with implementation and evaluation partners (organisations and consultants), especially in Asia, in a supportive and pragmatic way; Proactively maintain external networks with subject matter experts in the AI for good communities. Masters level degree required (e.g. Computer Science /Engineering /Social / Political Science, Statistics, International Development, etc) Experience with applied tech innovation, from ideation to proposal, prototype to pilot, and from production to best practices Up-to-date knowledge of AI/ML technologies, their trends and applications Deep knowledge of key AI policy issues and the surrounding debate Diverse technology experience including AI model development, software engineering, data modelling and data exploration tools Knowledge and understanding (technical and policy) of responsible AI development processes Ability to explain technical designs, issues, and recommendations to non-technical stakeholders Understanding of working within government systems and/or experience influencing the policies of government agencies, private sector organizations or donor organisations Effectively champions and promotes causes - credible and professional, they always present the Foundation's programmes in a compelling way to engage the audience Skilled in relationship building and strengthening; able to influence others and work collaboratively, uniting groups with a shared purpose English is CIFF's business language - we expect all of our people to display outstanding verbal and written communication skills across all aspects of their role Capacity to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness IT proficiency (most specifically in Microsoft Word, Excel and PowerPoint) A proven self-starter, who works with pace and resilience The starting salary for this role is GBP 63,790 CIFF operates a hybrid work policy across all locations, which means employees works some of the time from home. We are happy to provide more information on this as part of the recruitment process. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following. All these will be prorated to the fixed term. Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 5 April 2024 . If your application is shortlisted and advances to a screening call, we will provide the comprehensive job description directly to you. Thank you for your time and effort in applying to CIFF
May 01, 2024
Full time
Main purpose of the role The role of the Manager - Tech Innovation for Impact, EME, is to build CIFF's AI capabilities and implement them to ensure that CIFF has the opportunity to use technology innovations in its investments, making them more effective, equitable and efficient. The Manager will be a member of the EME team and will work closely with the Girl Capital, Africa, India and Climate sector teams. Role's responsibilities Strategy & planning Manage technology innovation analysis and research on specific projects and sector trends, as required, to support the team and related EME trends determining future strategic priorities and setting operational plans. Support the Chief Impact Officer (CIO), EME Directors and the EME team in the exploration of high- and low- tech innovations across sectors, providing input to Tech for Impact strategies. Establish, maintain and socialise within CIFF a compendium of domain technological innovations tailored to our sectors and geographies. Preparing Senior Leaders for AI and tech innovation engagements. Work with members of the Finance team to coordinate and contribute to the EME team's budget forecasting and disbursement for programming, aligned with organisational strategic and accountability priorities. Artificial intelligence Under direction from EME Director, Technology & Data Analytics, explore AI opportunities for social good in alignment with CIFF's sector priorities. Support the EME Director on horizon scanning (including learning from tech partners) to identify AI solutions that could potentially support our grantees. Establish an AI innovation pipeline in support of CIFF's investment priorities. Develop and maintain a framework for the assessment of AI initiatives for social good, to measure impact, learn from outcomes, and make adjustments. Act as an internal focal point for sectors on AI matters related to investments. Assist the EME Director in defining a nuanced approach for adopting AI in CIFF's investments, balancing technology's potential benefits with ethical considerations and societal impact. Sustainable AI for social good Support the EME Director in identifying on an ongoing basis the social issues within CIFF's mandate that can be most effectively addressed with AI. Explore opportunities for partnership with other philanthropies and with the industry for developing AI solutions that are specifically tailored to address these challenges. Identify opportunities for partnerships with other philanthropies and with the industry for designing AI systems to minimize biases, particularly those that could adversely affect marginalized groups. Engage with governments, NGOs, academia, and local communities to explore and promote the localisation of AI solutions. Explore the environmental footprint of AI systems, creating awareness and promoting climate neutral solutions. Capacity Building and Education Based on industry insight, establish and regularly update a map of skills and training paths that should be considered by CIFF staff and grantees in order to be effective in an AI context. Policy and advocacy Advocate for and contribute to the development of policies and regulations that encourage the ethical use of AI for social good, while preventing misuse or harmful impact. Identify opportunities for partnerships with other philanthropies and industry to support such policies. Represent CIFF EME and manage relationships with implementation and evaluation partners (organisations and consultants), especially in Asia, in a supportive and pragmatic way; Proactively maintain external networks with subject matter experts in the AI for good communities. Masters level degree required (e.g. Computer Science /Engineering /Social / Political Science, Statistics, International Development, etc) Experience with applied tech innovation, from ideation to proposal, prototype to pilot, and from production to best practices Up-to-date knowledge of AI/ML technologies, their trends and applications Deep knowledge of key AI policy issues and the surrounding debate Diverse technology experience including AI model development, software engineering, data modelling and data exploration tools Knowledge and understanding (technical and policy) of responsible AI development processes Ability to explain technical designs, issues, and recommendations to non-technical stakeholders Understanding of working within government systems and/or experience influencing the policies of government agencies, private sector organizations or donor organisations Effectively champions and promotes causes - credible and professional, they always present the Foundation's programmes in a compelling way to engage the audience Skilled in relationship building and strengthening; able to influence others and work collaboratively, uniting groups with a shared purpose English is CIFF's business language - we expect all of our people to display outstanding verbal and written communication skills across all aspects of their role Capacity to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness IT proficiency (most specifically in Microsoft Word, Excel and PowerPoint) A proven self-starter, who works with pace and resilience The starting salary for this role is GBP 63,790 CIFF operates a hybrid work policy across all locations, which means employees works some of the time from home. We are happy to provide more information on this as part of the recruitment process. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following. All these will be prorated to the fixed term. Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 5 April 2024 . If your application is shortlisted and advances to a screening call, we will provide the comprehensive job description directly to you. Thank you for your time and effort in applying to CIFF
About the role: We are in search of a seasoned Director of Software Engineering who embodies a results-driven mindset, champions innovation, and is committed to delivering high-impact solutions. This leadership role is crucial for steering our engineering teams towards excellence and groundbreaking achievements in health technology. As the most senior Product Engineering Leader in the UK, this role reports to the VP of Engineering in the US and is accountable as the driver of results and manager of managers locally. With a hybrid team, working in office at least 2 days per week, this role provides an opportunity to foster an engaging, high performing culture in line with Pelago's global teams, important mission and core values. Key Responsibilities: Lead, inspire, and scale a top-tier engineering team to deliver cutting-edge software solutions promptly using clear and transparent metrics and proactive communication. Cultivate a results-oriented culture emphasising deliverables, roadmap adherence, continuous and measurable improvement, and superior quality standards. Mentor and develop high-potential and emerging engineering managers ambitious for growth Direct the development and strategic direction of native mobile applications with proficiency in Java, Kotlin, and Swift. Drive serverless AWS native architectures, utilising Node.js, to elevate our cloud engineering practices. Manage comprehensive full-stack squads, ensuring seamless integration and functionality across front-end, mobile, backend, and quality engineering. Innovate and adapt within a rapid development environment, encouraging exploration of new technologies and methodologies. Serve as a bridge between technical teams and non-technical stakeholders, effectively communicating technical strategies, timelines, and complexities. Facilitate the recognition of individual and team success at a local and company-wide level The background we're looking for: Minimum of 5 years of engineering leadership experience, preferably 7+ years in a similar role. Demonstrated success in mentoring high-potential and emerging engineering managers Expertise in native mobile app development (Java, Kotlin, Swift) and cloud engineering (AWS serverless architectures, Node.js). Experience managing full-stack squads: front-end, mobile, backend, and quality engineering including all levels, from early career to Staff and Principal. Proven ability to foster innovation and drive significant improvements in a fast-paced development setting. Demonstrated experience using modern AI technologies to increase engineering efficiency and throughput Strong communication skills to serve as an effective liaison with both technical and non-technical stakeholders. Deep familiarity with DevOps practices and culture, understanding the importance of continuous integration and delivery. Knowledge of DORA metrics and modern engineering productivity technologies to measure and improve team performance continuously. Ability to travel to the US approximately four times per year BS in Computer Science or equivalent experience What We Offer: A chance to significantly impact the healthtech sector within a company poised for exponential growth. A creative, dynamic work environment that encourages innovation and experimentation. Competitive compensation, including salary, equity options, and a comprehensive benefits package. A collaborative culture that values your input and celebrates your contributions. If you're a forward-thinking leader eager to make a substantial impact in the healthtech industry and meet our criteria, we'd love to hear from you. Join Pelago and be at the forefront of healthcare technology innovation.
May 01, 2024
Full time
About the role: We are in search of a seasoned Director of Software Engineering who embodies a results-driven mindset, champions innovation, and is committed to delivering high-impact solutions. This leadership role is crucial for steering our engineering teams towards excellence and groundbreaking achievements in health technology. As the most senior Product Engineering Leader in the UK, this role reports to the VP of Engineering in the US and is accountable as the driver of results and manager of managers locally. With a hybrid team, working in office at least 2 days per week, this role provides an opportunity to foster an engaging, high performing culture in line with Pelago's global teams, important mission and core values. Key Responsibilities: Lead, inspire, and scale a top-tier engineering team to deliver cutting-edge software solutions promptly using clear and transparent metrics and proactive communication. Cultivate a results-oriented culture emphasising deliverables, roadmap adherence, continuous and measurable improvement, and superior quality standards. Mentor and develop high-potential and emerging engineering managers ambitious for growth Direct the development and strategic direction of native mobile applications with proficiency in Java, Kotlin, and Swift. Drive serverless AWS native architectures, utilising Node.js, to elevate our cloud engineering practices. Manage comprehensive full-stack squads, ensuring seamless integration and functionality across front-end, mobile, backend, and quality engineering. Innovate and adapt within a rapid development environment, encouraging exploration of new technologies and methodologies. Serve as a bridge between technical teams and non-technical stakeholders, effectively communicating technical strategies, timelines, and complexities. Facilitate the recognition of individual and team success at a local and company-wide level The background we're looking for: Minimum of 5 years of engineering leadership experience, preferably 7+ years in a similar role. Demonstrated success in mentoring high-potential and emerging engineering managers Expertise in native mobile app development (Java, Kotlin, Swift) and cloud engineering (AWS serverless architectures, Node.js). Experience managing full-stack squads: front-end, mobile, backend, and quality engineering including all levels, from early career to Staff and Principal. Proven ability to foster innovation and drive significant improvements in a fast-paced development setting. Demonstrated experience using modern AI technologies to increase engineering efficiency and throughput Strong communication skills to serve as an effective liaison with both technical and non-technical stakeholders. Deep familiarity with DevOps practices and culture, understanding the importance of continuous integration and delivery. Knowledge of DORA metrics and modern engineering productivity technologies to measure and improve team performance continuously. Ability to travel to the US approximately four times per year BS in Computer Science or equivalent experience What We Offer: A chance to significantly impact the healthtech sector within a company poised for exponential growth. A creative, dynamic work environment that encourages innovation and experimentation. Competitive compensation, including salary, equity options, and a comprehensive benefits package. A collaborative culture that values your input and celebrates your contributions. If you're a forward-thinking leader eager to make a substantial impact in the healthtech industry and meet our criteria, we'd love to hear from you. Join Pelago and be at the forefront of healthcare technology innovation.
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.
May 01, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description Epsilon is known for its expertise in data-driven marketing, customer insights, and technology-driven solutions. Epsilon serves a wide range of clients, including Fortune 500 companies and brands from diverse industries such as retail, finance, telecommunications, healthcare, and more. The company focuses on helping businesses better understand their customers and enhance customer engagement through personalised experiences. In 2019, Epsilon was acquired by Publicis Groupe, a global communications and marketing company based in France. Launched in 2017, CitrusAd is a world first digital platform that has unleashed the potential of online shelf space and acquired by Epsilon in 2021. CitrusAd effectively turns online retailer websites into highly targeted and revenue generating digital advertising platforms, and in the process has changed the way in which retailers, advertisers and customers manage and experience e-commerce.