PGIM Fixed Income EMEA Marketing Specialist London Based, initial 6 month Fixed Term Contract A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do: PGIM Fixed Income has evolved its marketing strategy to deliver an always-on and integrated content experience in support of elevating awareness of its investment reputation. To continue the evolution of our content and delivery capabilities toward a more personalized client experience, we are looking to add a marketing project specialist to our marketing team. The role sits within the Marketing function and is part of the Client Advisory Group within PGIM Fixed Income (PGIM FI). This individual will support marketing in many key functions, including conferences and events, content creation and delivery, advertising and sponsorship activities in partnership with the Client Advisory Group and our Investment teams. The individual will be critical to the continued growth of marketing within PGIM Fixed Income. This position will be based in London. What you can expect: Management and execution the annual EMEA conference and event plan Project manage the sponsorship and execution of quality, local industry events, ensuring high impact brand visibility and engagement opportunities Project manage the delivery of proprietary events; manage all deliverables from scheduling speakers, invitation copy writing, giveaways to partnering with social team to promote and amplify Support budget tracking, invoices, manage contract negotiations, legal and compliance approval and business sign off Track all conference and event activity in CRM database; ensure feedback and performance results are captured, in order to identify and deliver opportunities to improve engagement Support strategic EMEA marketing plans to drive an integrated approach to earned and paid media, events, and sponsorships. Work with the client advisory, product, marketing, compliance, and investment teams to support the creation and delivery of content and campaigns to support the fixed income business Ad hoc projects as needed; i.e. partnering with technology team to improve event and conference analytics Build strong working relationships with key stakeholders within the business areas and the wider business. What you will bring: Ideally 3 years' experience in related marketing and communications Financial services or investment management experience strongly preferred Strong Excel and project management skills. Salesforce and Marketing Cloud experience beneficial Proven ability to work effectively with cross-functional teams Excellent written and verbal communication skills Strong organizational and analytical skills Ability to work well under pressure in a deadline-oriented environment Ability to work well both independently, as well as collaboratively Creativity and a proven capacity for critical thinking. Ability to manage and prioritize multiple action items at once PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income: PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit PGIM Fixed Income About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
May 01, 2024
Full time
PGIM Fixed Income EMEA Marketing Specialist London Based, initial 6 month Fixed Term Contract A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do: PGIM Fixed Income has evolved its marketing strategy to deliver an always-on and integrated content experience in support of elevating awareness of its investment reputation. To continue the evolution of our content and delivery capabilities toward a more personalized client experience, we are looking to add a marketing project specialist to our marketing team. The role sits within the Marketing function and is part of the Client Advisory Group within PGIM Fixed Income (PGIM FI). This individual will support marketing in many key functions, including conferences and events, content creation and delivery, advertising and sponsorship activities in partnership with the Client Advisory Group and our Investment teams. The individual will be critical to the continued growth of marketing within PGIM Fixed Income. This position will be based in London. What you can expect: Management and execution the annual EMEA conference and event plan Project manage the sponsorship and execution of quality, local industry events, ensuring high impact brand visibility and engagement opportunities Project manage the delivery of proprietary events; manage all deliverables from scheduling speakers, invitation copy writing, giveaways to partnering with social team to promote and amplify Support budget tracking, invoices, manage contract negotiations, legal and compliance approval and business sign off Track all conference and event activity in CRM database; ensure feedback and performance results are captured, in order to identify and deliver opportunities to improve engagement Support strategic EMEA marketing plans to drive an integrated approach to earned and paid media, events, and sponsorships. Work with the client advisory, product, marketing, compliance, and investment teams to support the creation and delivery of content and campaigns to support the fixed income business Ad hoc projects as needed; i.e. partnering with technology team to improve event and conference analytics Build strong working relationships with key stakeholders within the business areas and the wider business. What you will bring: Ideally 3 years' experience in related marketing and communications Financial services or investment management experience strongly preferred Strong Excel and project management skills. Salesforce and Marketing Cloud experience beneficial Proven ability to work effectively with cross-functional teams Excellent written and verbal communication skills Strong organizational and analytical skills Ability to work well under pressure in a deadline-oriented environment Ability to work well both independently, as well as collaboratively Creativity and a proven capacity for critical thinking. Ability to manage and prioritize multiple action items at once PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income: PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit PGIM Fixed Income About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Cardiff. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 01, 2024
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Cardiff. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Part-time: Permanent Salary: £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission Hourly rate:£12.05 Hour options: 20, 22.5 or 25 Hours Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. Youll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know whats coming next. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. Whats in it for you? A?great?starting salary of?£23,504 pro-rata rising to £24,064 pro-rata after 8 months of being here Huge?discounts of EE & BT products including your Mobile and Broadband saving you?hundreds?of?pounds?every year. Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want. Season Ticket?Travel Loan giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts. Volunteering days, so you can?give back?to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? JBRP1_UKTJ
May 01, 2024
Full time
Part-time: Permanent Salary: £23,504 pro-rata rising to £24,064 pro-rata after 8 months in role, plus uncapped commission Hourly rate:£12.05 Hour options: 20, 22.5 or 25 Hours Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. Youll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know whats coming next. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. Whats in it for you? A?great?starting salary of?£23,504 pro-rata rising to £24,064 pro-rata after 8 months of being here Huge?discounts of EE & BT products including your Mobile and Broadband saving you?hundreds?of?pounds?every year. Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want. Season Ticket?Travel Loan giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts. Volunteering days, so you can?give back?to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? JBRP1_UKTJ
Assistant Store Manager- CELINE, Selfridges Company: Celine Country / Region : United Kingdom City : London Business group: Fashion & Leather Goods Contract type: Permanent Job Function: Retail Experience required: Minimum 5 years Reference No.: CELI03984 Date of publication: 2024.04.22 Position POSITION: ASSISTANT STORE MANAGER, SELFRIDGES PERMANENT / united kingdom, london Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE's ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment. YOUR WORK ENVIRONMENT As an Assistant Store Manager, and part of the CELINE Selfridges retail team, you will participate in motivating the team to maximize profitable sales whilst ensuring all KPIs and guidelines are delivered and run. You will operate an efficient store which represents the CELINE brand image and delivers world class customer service. YOUR IMPACT Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the CELINE brand General store VM/ Client Management Assist in the implementation and maintenance of all visual guidelines Maintain store standards Enhance customer service standards in store to ensure the best customer journey Build relationships with CELINE clients to develop loyal clientele in order to reach sales objectives Proactively tackle and resolve all customer problems and complaints quickly and efficiently Motivate and develop sales consultants in clientelling and customer service Sales/ Business monitoring Assistant in tracking, monitoring and communicating sales targets and KPIS Ensure stock loss is minimized by conducting weekly rotative inventories, participating in bi-annual stock takes and maintaining stockroom standards Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff Keep up to date with the fashion industry and market trends Team management/ Back office Lead the team through morning briefings, objective setting, training and direct coaching Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency Ensure all company policies and procedures are adhered to Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns Assist in overseeing store operations including daily reconciliation reports, bank statements and sales reports to the finance team and head office Ensure cash banking is carried out accurately on a weekly basis Evaluate the performance of each Sales Advisor and provide constant feedback to ensure results Assist in the day to day needs of the business and administration Deputize for the Store Manager in their absence Profile KEYS FOR SUCCESS Experience : Position requires a minimum of 5 years in Luxury retail, minimum of 2 years managing people High product and fashion sensitivity and knowledge. Proven ability to manage a large team, strong leadership skills Talent for coaching and developing a team Ability to understand and go beyond customers' needs to provide them the best customer experience. Taste for challenge and a team spirit. Sense of service, natural curiosity, open minded, optimism and empathy are essential to your success at CELINE. Languages : Fluent in English with proficiency of other language(s) will be an advantage
May 01, 2024
Full time
Assistant Store Manager- CELINE, Selfridges Company: Celine Country / Region : United Kingdom City : London Business group: Fashion & Leather Goods Contract type: Permanent Job Function: Retail Experience required: Minimum 5 years Reference No.: CELI03984 Date of publication: 2024.04.22 Position POSITION: ASSISTANT STORE MANAGER, SELFRIDGES PERMANENT / united kingdom, london Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE's ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment. YOUR WORK ENVIRONMENT As an Assistant Store Manager, and part of the CELINE Selfridges retail team, you will participate in motivating the team to maximize profitable sales whilst ensuring all KPIs and guidelines are delivered and run. You will operate an efficient store which represents the CELINE brand image and delivers world class customer service. YOUR IMPACT Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the CELINE brand General store VM/ Client Management Assist in the implementation and maintenance of all visual guidelines Maintain store standards Enhance customer service standards in store to ensure the best customer journey Build relationships with CELINE clients to develop loyal clientele in order to reach sales objectives Proactively tackle and resolve all customer problems and complaints quickly and efficiently Motivate and develop sales consultants in clientelling and customer service Sales/ Business monitoring Assistant in tracking, monitoring and communicating sales targets and KPIS Ensure stock loss is minimized by conducting weekly rotative inventories, participating in bi-annual stock takes and maintaining stockroom standards Continue to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff Keep up to date with the fashion industry and market trends Team management/ Back office Lead the team through morning briefings, objective setting, training and direct coaching Create a team spirit whilst managing, motivating and driving the team to increase sales and ensure efficiency Ensure all company policies and procedures are adhered to Instruct and supervise staff in the correct execution of operating procedures, pricing, merchandise receipt, product returns Assist in overseeing store operations including daily reconciliation reports, bank statements and sales reports to the finance team and head office Ensure cash banking is carried out accurately on a weekly basis Evaluate the performance of each Sales Advisor and provide constant feedback to ensure results Assist in the day to day needs of the business and administration Deputize for the Store Manager in their absence Profile KEYS FOR SUCCESS Experience : Position requires a minimum of 5 years in Luxury retail, minimum of 2 years managing people High product and fashion sensitivity and knowledge. Proven ability to manage a large team, strong leadership skills Talent for coaching and developing a team Ability to understand and go beyond customers' needs to provide them the best customer experience. Taste for challenge and a team spirit. Sense of service, natural curiosity, open minded, optimism and empathy are essential to your success at CELINE. Languages : Fluent in English with proficiency of other language(s) will be an advantage
Head of Capital and Reinsurance page is loaded Head of Capital and Reinsurance Apply locations London - Riverbank House time type Full time posted on Posted 3 Days Ago job requisition id R-16596 About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We've got big dreams of becoming Britain's best retail general insurer. And we're almost there. Our talented, reactive, and communicative finance team are on call to help us do it in a sustainable, profitable way. With close connections to our shareholders, and a commitment to integrity that spans the entire business, our people are no strangers to creating - and maintaining - value on an unbelievable scale. Together, we're one of a kind. The Role: Reporting to the Director of Capital Management, as Head of Capital Management and Reinsurance, you'll play a crucial part in optimising our balance sheet structure through equity, reinsurance, and debt strategies. You'll lead multi-disciplinary teams across CFO and the wider business, interacting with Executive, Board, and external advisors. What you'll be doing: Lead the analysis and recommendations on balance sheet structuring. Lead and contribute to high-impact capital projects, including debt or equity issuance, mergers, acquisitions, partnerships, and share buybacks. Influence the long-term value of shareholder investments by strategically deploying capital. Shape the direction of capital planning, dividend proposals, risk appetite, and contingent management actions. Collaborate with the reinsurance manager, external brokers, and our Actuarial teams to analyse reinsurance value and optimal structures. Drive the production and delivery of Solvency Ratio, influencing the Group's approved internal model. Monitor capital requirements from rating agencies and external parties. Stay updated on market and regulatory developments, liaising with external advisors. What you'll need: You'll be qualified in Accounting, Actuarial, or CII, and bring a wealth of expertise, encompassing knowledge of Solvency 2, insurance accounting, and company law. You'll need to have a deep understanding of capital markets, reinsurance, and structures, and experience leading and collaborating with senior stakeholders in diverse teams. Your experience will extend to regulatory compliance, capital modelling, exposure to rating agencies, and a robust comprehension of the financial dynamics within the insurance industry and broader market. Lets bring on your best. Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. You'll spend 2 days per week working from our new London Riverbank House office, and the rest of your time based at home. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Annual bonus of up to 20% EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Similar Jobs (5) Head of First Line Risk - Pricing and Underwriting locations London - Riverbank House time type Full time posted on Posted 20 Days Ago Head of Finance Results and Production locations London - Riverbank House time type Full time posted on Posted 6 Days Ago Capital Actuary locations London - Riverbank House time type Full time posted on Posted 30+ Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
May 01, 2024
Full time
Head of Capital and Reinsurance page is loaded Head of Capital and Reinsurance Apply locations London - Riverbank House time type Full time posted on Posted 3 Days Ago job requisition id R-16596 About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We've got big dreams of becoming Britain's best retail general insurer. And we're almost there. Our talented, reactive, and communicative finance team are on call to help us do it in a sustainable, profitable way. With close connections to our shareholders, and a commitment to integrity that spans the entire business, our people are no strangers to creating - and maintaining - value on an unbelievable scale. Together, we're one of a kind. The Role: Reporting to the Director of Capital Management, as Head of Capital Management and Reinsurance, you'll play a crucial part in optimising our balance sheet structure through equity, reinsurance, and debt strategies. You'll lead multi-disciplinary teams across CFO and the wider business, interacting with Executive, Board, and external advisors. What you'll be doing: Lead the analysis and recommendations on balance sheet structuring. Lead and contribute to high-impact capital projects, including debt or equity issuance, mergers, acquisitions, partnerships, and share buybacks. Influence the long-term value of shareholder investments by strategically deploying capital. Shape the direction of capital planning, dividend proposals, risk appetite, and contingent management actions. Collaborate with the reinsurance manager, external brokers, and our Actuarial teams to analyse reinsurance value and optimal structures. Drive the production and delivery of Solvency Ratio, influencing the Group's approved internal model. Monitor capital requirements from rating agencies and external parties. Stay updated on market and regulatory developments, liaising with external advisors. What you'll need: You'll be qualified in Accounting, Actuarial, or CII, and bring a wealth of expertise, encompassing knowledge of Solvency 2, insurance accounting, and company law. You'll need to have a deep understanding of capital markets, reinsurance, and structures, and experience leading and collaborating with senior stakeholders in diverse teams. Your experience will extend to regulatory compliance, capital modelling, exposure to rating agencies, and a robust comprehension of the financial dynamics within the insurance industry and broader market. Lets bring on your best. Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. You'll spend 2 days per week working from our new London Riverbank House office, and the rest of your time based at home. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Annual bonus of up to 20% EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 30 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Similar Jobs (5) Head of First Line Risk - Pricing and Underwriting locations London - Riverbank House time type Full time posted on Posted 20 Days Ago Head of Finance Results and Production locations London - Riverbank House time type Full time posted on Posted 6 Days Ago Capital Actuary locations London - Riverbank House time type Full time posted on Posted 30+ Days Ago With well-known brands including Direct Line, Churchill and Green Flag, we're proud to be one of the UK's leading general insurers. We've been helping people carry on with their lives since the 1980s, giving them the peace of mind to focus on the future. After 40 years of innovation we're still leading the way, providing evolving products and services that are just what people need. Our business is full of talented individuals, each bringing their own strengths, skills and ideas. We work together, to be brilliant for millions of customers every single day. Join us, in a career that empowers you to be the best you can be - and to be yourself. Your input matters here. So, whatever you do, we'll encourage you to own it. To spot opportunities, speak out and make things happen. Our vision is for a world where insurance is personal, inclusive and a force for good. And you can help us make that a reality. Because when we work together, we can all achieve great things. Together, we're one of a kind.
Royal Berkshire Fire & Rescue Service
Tilehurst, Berkshire
Procurement Manager Benefits: Salary: £56,922 - £62,911 per annum (Includes Market Supplement, reviewed every three years), Grade 7 Hours: Full time 37 hours per week Location Service Headquarters, Calcot, Reading Excellent annual leave allowance of 30 days, flexible working hour s onsite gym, hybrid working, parking facilities and a Local Government Pension Scheme are available. Other information about our benefits can be found here Are you interested in leading our procurement function? Do you have skills to motivate colleagues and engage with internal and external stakeholders? Are you eager to take the step in your career journey? As part of the Procurement team reporting to the Deputy Head of Finance and Procurement, the Procurement Manager is a key member of the Procurement function at Royal Berkshire Fire and Rescue Service (RBFRS). This role offers a great opportunity to make a difference in an evolving public service environment and in an organisation with a reputation for excellence, who invest in their employee s continuing development and offer flexible working arrangements to help you achieve a good work-life balance. About you: You must be an individual who can lead and manage our procurement function, manage internal and external stakeholders, have demonstrable experience of the public sector procurement regime, and have excellent commercial awareness with the ability to build effective solutions. The key focus of this role is: Responsible for the procurement of key capital and services projects, ensuring they deliver value for money and are procured in a compliant and efficient manner. Deliver key procurement activities linked to RBFRS s strategic priorities and ensure they are in line with the NFCC Service Improvement Programme. Ensure that tendering and contract award requirements are complied with, in accordance with current procurement and related legislation, and Authority Contract Regulations. Lead on the provision of information to meet statutory and legislative external needs and to meet internal reporting requirements. Advise on opportunities to deliver any process changes through working with key stakeholders, ensuring that all advice is supported by robust analysis of options that will deliver compliance and value for money. Maintain oversight of all the projects within the programmes to ensure that interdependencies between projects are identified and managed. Maintain high levels of performance and continuous learning across the team, driving delivery of outcomes to include, achieving savings and efficiencies. Manage the day-to-day operational requirements of the RBFRS procurement department, with responsibility for 4 direct posts. Key role requirements (knowledge, skills, and experience): Demonstrable knowledge and experience of public sector procurement (this can be through working with a Contracting Authority within the public sector, or through supporting public procurement in an advisory capacity). Demonstrable experience and working knowledge of PCR15 and willingness to learn, adopt and implement new legislation, in particular PA23, and to improve outcomes and ensure compliance. Demonstrable experience of designing and leading tenders across a diverse range of different spend categories within the public sector. Experience of delivering improved value for money through effective procurement design. Experience of negotiating contract terms in compliance with the procurement regime and providing support and advice to stakeholders on key contract management issues. Strong stakeholder engagement skills and ability to identify solutions to support customers. Ability to work at pace whilst managing conflicting priorities. Understanding of how to embed social value objectives in public procurement exercises. Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached. The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. If you are interested in applying for this position click Apply Now. Please see the link to the Job Profile/Person Specification . Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy. For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Irene Kema Onyeri, Deputy Head of Finance and Procurement at (url removed) to arrange an informal discussion. Please note we do not accept applications via Agencies or CV s without an accompanying application form Closing date for applications is 17:00hrs on Friday 17 May 2024 It is anticipated that the assessment/interview process will run week commencing 27 May 2024 Anticipated start date: June 2024 Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view our privacy notice via this link Applicant Privacy Statement Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. Applications are welcome for job-share or part time arrangements please enquire on application. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Disability Confident Scheme (formerly known as the Guaranteed Interview Scheme).
May 01, 2024
Full time
Procurement Manager Benefits: Salary: £56,922 - £62,911 per annum (Includes Market Supplement, reviewed every three years), Grade 7 Hours: Full time 37 hours per week Location Service Headquarters, Calcot, Reading Excellent annual leave allowance of 30 days, flexible working hour s onsite gym, hybrid working, parking facilities and a Local Government Pension Scheme are available. Other information about our benefits can be found here Are you interested in leading our procurement function? Do you have skills to motivate colleagues and engage with internal and external stakeholders? Are you eager to take the step in your career journey? As part of the Procurement team reporting to the Deputy Head of Finance and Procurement, the Procurement Manager is a key member of the Procurement function at Royal Berkshire Fire and Rescue Service (RBFRS). This role offers a great opportunity to make a difference in an evolving public service environment and in an organisation with a reputation for excellence, who invest in their employee s continuing development and offer flexible working arrangements to help you achieve a good work-life balance. About you: You must be an individual who can lead and manage our procurement function, manage internal and external stakeholders, have demonstrable experience of the public sector procurement regime, and have excellent commercial awareness with the ability to build effective solutions. The key focus of this role is: Responsible for the procurement of key capital and services projects, ensuring they deliver value for money and are procured in a compliant and efficient manner. Deliver key procurement activities linked to RBFRS s strategic priorities and ensure they are in line with the NFCC Service Improvement Programme. Ensure that tendering and contract award requirements are complied with, in accordance with current procurement and related legislation, and Authority Contract Regulations. Lead on the provision of information to meet statutory and legislative external needs and to meet internal reporting requirements. Advise on opportunities to deliver any process changes through working with key stakeholders, ensuring that all advice is supported by robust analysis of options that will deliver compliance and value for money. Maintain oversight of all the projects within the programmes to ensure that interdependencies between projects are identified and managed. Maintain high levels of performance and continuous learning across the team, driving delivery of outcomes to include, achieving savings and efficiencies. Manage the day-to-day operational requirements of the RBFRS procurement department, with responsibility for 4 direct posts. Key role requirements (knowledge, skills, and experience): Demonstrable knowledge and experience of public sector procurement (this can be through working with a Contracting Authority within the public sector, or through supporting public procurement in an advisory capacity). Demonstrable experience and working knowledge of PCR15 and willingness to learn, adopt and implement new legislation, in particular PA23, and to improve outcomes and ensure compliance. Demonstrable experience of designing and leading tenders across a diverse range of different spend categories within the public sector. Experience of delivering improved value for money through effective procurement design. Experience of negotiating contract terms in compliance with the procurement regime and providing support and advice to stakeholders on key contract management issues. Strong stakeholder engagement skills and ability to identify solutions to support customers. Ability to work at pace whilst managing conflicting priorities. Understanding of how to embed social value objectives in public procurement exercises. Application and selection process The successful candidate will demonstrate and promote behaviours in line with the Job Profile/Person Specification and our Behaviour Competency Framework as attached. The Behavioural Competency Framework allows us to easily identify the behaviours that drive successful performance and enables us to deliver an effective service. The behaviours detailed within the job profile will be assessed throughout the selection process. If you are interested in applying for this position click Apply Now. Please see the link to the Job Profile/Person Specification . Appointment is conditional upon undertaking a Standard Disclosure and Barring Service (DBS) check. Rechecks will be required in line with the Disclosure and Barring Service (DBS) and Recruitment of Ex-Offenders Policy. For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Irene Kema Onyeri, Deputy Head of Finance and Procurement at (url removed) to arrange an informal discussion. Please note we do not accept applications via Agencies or CV s without an accompanying application form Closing date for applications is 17:00hrs on Friday 17 May 2024 It is anticipated that the assessment/interview process will run week commencing 27 May 2024 Anticipated start date: June 2024 Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Please view our privacy notice via this link Applicant Privacy Statement Royal Berkshire Fire and Rescue Service values your individuality, your diversity and your dignity. All are welcome here. Inclusion, diversity and equality are principles which guide our decisions and will be visible throughout the Service, and we will continually work to improve in these areas. We are committed to creating an inclusive culture of dignity and trust where everyone feels safe and comfortable to bring their whole self to work. Simply: The communities we serve are varied and diverse, we should be too. Applications are welcome for job-share or part time arrangements please enquire on application. All applications are considered on merit alone. We are a Disability Confident Leader if you meet the essential criteria of the role, you will be guaranteed an interview if you choose to opt into the Disability Confident Scheme (formerly known as the Guaranteed Interview Scheme).
Location: One Delaware Drive, Milton Keynes Part time role - 24 hours per week Are you ready to drive your career forward? Our client is committed to excellence in delivering top-notch products and services. Join their dynamic team as a Purchasing Advisor and become an essential part of our growth journey. Key Responsibilities: - Communicate with with our clients Customers and Vehicle Suppliers to identify vehicle requirements. - Liaise with dealers, obtain quotations, and issue vehicle purchase orders. - Progress vehicle orders weekly, ensuring systems and customers are updated. - Coordinate new vehicle delivery between dealers and customers. - Handle supplier vehicle invoices promptly and efficiently. - Manage customer expectations with finesse. - Report weekly using our Purchasing systems and internal SLA's. About You: - Ideally have knowledge of vehicle leasing products other manufacturers. - GCSE Maths and English at level C or above. - Excellent communication skills, both written and verbal. - Meticulous attention to detail and ability to work under pressure. - Team player with the capacity to meet strict deadlines. - Confident, customer-focused communicator. Demonstrated high level of Customer service experience and initiative. Additional Skills: - Excellent Excel skills. - Strong phone etiquette. - Ability to work independently and as part of a team. - Dynamic, inquisitive, and curious mindset. Ready to rev up your career? Apply now!
May 01, 2024
Seasonal
Location: One Delaware Drive, Milton Keynes Part time role - 24 hours per week Are you ready to drive your career forward? Our client is committed to excellence in delivering top-notch products and services. Join their dynamic team as a Purchasing Advisor and become an essential part of our growth journey. Key Responsibilities: - Communicate with with our clients Customers and Vehicle Suppliers to identify vehicle requirements. - Liaise with dealers, obtain quotations, and issue vehicle purchase orders. - Progress vehicle orders weekly, ensuring systems and customers are updated. - Coordinate new vehicle delivery between dealers and customers. - Handle supplier vehicle invoices promptly and efficiently. - Manage customer expectations with finesse. - Report weekly using our Purchasing systems and internal SLA's. About You: - Ideally have knowledge of vehicle leasing products other manufacturers. - GCSE Maths and English at level C or above. - Excellent communication skills, both written and verbal. - Meticulous attention to detail and ability to work under pressure. - Team player with the capacity to meet strict deadlines. - Confident, customer-focused communicator. Demonstrated high level of Customer service experience and initiative. Additional Skills: - Excellent Excel skills. - Strong phone etiquette. - Ability to work independently and as part of a team. - Dynamic, inquisitive, and curious mindset. Ready to rev up your career? Apply now!
Job Title: Senior Housing Manager Location: Rudgeway, Bristol Salary: £50,000 per annum Job Type : Permanent, Full Time (Applicants wishing to work reduced hours should contact us for an informal discussion) We're looking for an experienced social housing professional to take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support you to continue your leadership and management journey and will provide coaching, support and accredited training for the successful applicant. We are continuously developing our inclusive, values driven culture that embraces the diversity of our colleagues and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Benefits: A great inclusive and values led culture that invests in your learning and development 25 days annual holiday rising to 30 days Paid day off for your birthday Optional one day volunteer leave Flexible working Access to training and career development through Elim Skills Academy Company pension Life Assurance Annual organisational performance bonus Health cash plan, including discounts to a wide range of shops and services. Free onsite car parking Full details of benefits, culture and values on our website. You will also find colleague stories, sharing what it's like working for us. About Elim: Elim is a charitable social landlord based in Bristol with a vision 'to meet housing need and deliver homes that change people's lives' . This ambition is present in everything we do. We have around 900 homes located across South West England, the Birmingham area and Wales, and we provide homes for social or affordable rent across each of these areas. We provide homes for shared ownership in South West England, and are one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester. We offer a diverse and inclusive culture in line with our Elim CARES Values. These were created in partnership with our customers, colleagues, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully: C Customers First - Customers are at the heart of our services and decision making A Aspirational and Accountable - We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes, and do what we say we will R Results - We work hard and deliver great results for our customers and for Elim E Everyone's view matters - We listen to understand, improve, and build our services S Supportive - We tackle challenges head on and inspire each other to achieve our potential How to apply: For more details and to apply please visit our website. We want to ensure our recruitment process accessible for any applicant interested in a career at Elim Closing Date: 9am, 13th May 2024 Interview Date: Interviews will be held until 17th May 2024. Candidates with experience of: Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Manager, Senior Housing Officer, Housing Services, Customer Housing Officer, Social Housing Manager, Supported Housing Officer, Senior Social Housing Worker, Social Housing Manager will be considered.
May 01, 2024
Full time
Job Title: Senior Housing Manager Location: Rudgeway, Bristol Salary: £50,000 per annum Job Type : Permanent, Full Time (Applicants wishing to work reduced hours should contact us for an informal discussion) We're looking for an experienced social housing professional to take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support you to continue your leadership and management journey and will provide coaching, support and accredited training for the successful applicant. We are continuously developing our inclusive, values driven culture that embraces the diversity of our colleagues and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Benefits: A great inclusive and values led culture that invests in your learning and development 25 days annual holiday rising to 30 days Paid day off for your birthday Optional one day volunteer leave Flexible working Access to training and career development through Elim Skills Academy Company pension Life Assurance Annual organisational performance bonus Health cash plan, including discounts to a wide range of shops and services. Free onsite car parking Full details of benefits, culture and values on our website. You will also find colleague stories, sharing what it's like working for us. About Elim: Elim is a charitable social landlord based in Bristol with a vision 'to meet housing need and deliver homes that change people's lives' . This ambition is present in everything we do. We have around 900 homes located across South West England, the Birmingham area and Wales, and we provide homes for social or affordable rent across each of these areas. We provide homes for shared ownership in South West England, and are one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester. We offer a diverse and inclusive culture in line with our Elim CARES Values. These were created in partnership with our customers, colleagues, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully: C Customers First - Customers are at the heart of our services and decision making A Aspirational and Accountable - We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes, and do what we say we will R Results - We work hard and deliver great results for our customers and for Elim E Everyone's view matters - We listen to understand, improve, and build our services S Supportive - We tackle challenges head on and inspire each other to achieve our potential How to apply: For more details and to apply please visit our website. We want to ensure our recruitment process accessible for any applicant interested in a career at Elim Closing Date: 9am, 13th May 2024 Interview Date: Interviews will be held until 17th May 2024. Candidates with experience of: Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Manager, Senior Housing Officer, Housing Services, Customer Housing Officer, Social Housing Manager, Supported Housing Officer, Senior Social Housing Worker, Social Housing Manager will be considered.
Vanta Staffing High Wycombe are looking for a friendly, switched on individual to work as a Technical Sales Advisor. There will be full training for the right candidates. Monday to Friday 9am-5.30pm (flex hours) 37.5 hrs per week Permanent High Wycombe GBP24-GBP25k per annum Duties of the Technical Sales Advisor: Managing calls coming through, responding to emails and web enquiries. Processing orders and quotations. Selling products over the phone and face to face. Raising customer purchase and sales orders. Receiving stock and dealing with any new requirements. Weekly reports. Looking after customer orders and updating stock records. Booking in direct shipment purchase orders and invoicing Customers. Generating sales and service invoices and credit notes. Organising monthly scheduled service and sales appointments. Dealing with any customer returns. Creating and updating new parts records. Managing and updating Supplier pricing. Assisting Stores with Customer returns & collection of faulty goods with Suppliers. Uploading and amending data and prices on the company website. Experience required for the Technical Sales Advisor: - sales or good customer service background - excellent attention to detail - technically minded! You must have some relevant experience but training can be offered in areas for the right person. Our client offers parking, on-site canteen, 20 days holiday plus Bank Hols. Please contact us now to avoid disappointment!
May 01, 2024
Full time
Vanta Staffing High Wycombe are looking for a friendly, switched on individual to work as a Technical Sales Advisor. There will be full training for the right candidates. Monday to Friday 9am-5.30pm (flex hours) 37.5 hrs per week Permanent High Wycombe GBP24-GBP25k per annum Duties of the Technical Sales Advisor: Managing calls coming through, responding to emails and web enquiries. Processing orders and quotations. Selling products over the phone and face to face. Raising customer purchase and sales orders. Receiving stock and dealing with any new requirements. Weekly reports. Looking after customer orders and updating stock records. Booking in direct shipment purchase orders and invoicing Customers. Generating sales and service invoices and credit notes. Organising monthly scheduled service and sales appointments. Dealing with any customer returns. Creating and updating new parts records. Managing and updating Supplier pricing. Assisting Stores with Customer returns & collection of faulty goods with Suppliers. Uploading and amending data and prices on the company website. Experience required for the Technical Sales Advisor: - sales or good customer service background - excellent attention to detail - technically minded! You must have some relevant experience but training can be offered in areas for the right person. Our client offers parking, on-site canteen, 20 days holiday plus Bank Hols. Please contact us now to avoid disappointment!
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 01, 2024
Full time
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
May 01, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 01, 2024
Full time
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 01, 2024
Full time
The secret to our success? It s our Retail Advisors. Join one of our O2 stores and you ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role or you re looking to take the next step in your career, if you re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You ll be working 16 hours per week, and we ll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You ll get started in the role by attending our fantastic induction programme and we ll tell you all about our LEAP framework this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK s fastest broadband network. The nation s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You re a true team player when it comes to hitting targets and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2 s products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Job description Overview: An exceptional opportunity awaits you at Hexagon Life Planning Services Ltd, a modern and forward thinking company with traditional values, experiencing rapid growth in the Manchester and Greater Manchester area. As a Will Writing & Estate Planning Advisor, you will play a pivotal role in providing bespoke advice to our clients on matters such as Wills, Trusts & LPAs. Join a passionate team committed to delivering a first-class service and contribute to our innovative approach in the legal sector. Key Responsibilities: Conduct pre-qualified appointments predominantly with local home visits and via video conference if requested. Offer qualified and expert advice on Will Writing, Trusts & LPAs, managing each case from inception to a satisfactory conclusion. Ensure effective communication, empathetic client interactions, and maintain the highest standards of honesty and integrity. Utilise strong organisational and timekeeping skills to handle client instructions and administration competently. Embrace a hybrid work model, comfortably working from home and managing your own diary with client visits and meetings. Generate leads and enquiries through partner relationships with professionals and companies. Comfortably delivering information sessions in the local area to local groups and organisations. Requirements: Minimum 2 years of experience in a customer service or sales/advisory role. Minimum 2 years of experience in the Wills & Probate industry or Financial Services is mandatory. Full clean UK driving license and access to a personal vehicle are mandatory. Schedule: Full-time, Permanent 35 Hours per week- flexible working Flexibility required for occasional evening appointments. Salary and Benefits: Competitive salary: Flexible depending on experience Uncapped Commission Structure Company laptop provided. Mileage reimbursement for client visits. Opportunities for professional development. Application Process: If you are a dedicated professional with a proven track record in Will Writing and Estate Planning, possess a full clean driving license, and are passionate about delivering an ethical and exceptional service, we invite you to be a key part of our team at Hexagon Life Planning Services Ltd. Please apply with your CV and a covering letter outlining your relevant experience and why you wish to work for Hexagon Life Planning Services Ltd. Preferred Start Date: Flexible Location: Manchester and Greater Manchester Area Job Type: Full-time flexible hours , Permanent Salary: Flexible dependent on experience Job Type: Full-time Pay: From 35,000.00 per year Experience: Estate planning: 2 years (required) Direct sales: 2 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: North West- various locations between Greater Manchester, Merseyside and Lancashire
May 01, 2024
Full time
Job description Overview: An exceptional opportunity awaits you at Hexagon Life Planning Services Ltd, a modern and forward thinking company with traditional values, experiencing rapid growth in the Manchester and Greater Manchester area. As a Will Writing & Estate Planning Advisor, you will play a pivotal role in providing bespoke advice to our clients on matters such as Wills, Trusts & LPAs. Join a passionate team committed to delivering a first-class service and contribute to our innovative approach in the legal sector. Key Responsibilities: Conduct pre-qualified appointments predominantly with local home visits and via video conference if requested. Offer qualified and expert advice on Will Writing, Trusts & LPAs, managing each case from inception to a satisfactory conclusion. Ensure effective communication, empathetic client interactions, and maintain the highest standards of honesty and integrity. Utilise strong organisational and timekeeping skills to handle client instructions and administration competently. Embrace a hybrid work model, comfortably working from home and managing your own diary with client visits and meetings. Generate leads and enquiries through partner relationships with professionals and companies. Comfortably delivering information sessions in the local area to local groups and organisations. Requirements: Minimum 2 years of experience in a customer service or sales/advisory role. Minimum 2 years of experience in the Wills & Probate industry or Financial Services is mandatory. Full clean UK driving license and access to a personal vehicle are mandatory. Schedule: Full-time, Permanent 35 Hours per week- flexible working Flexibility required for occasional evening appointments. Salary and Benefits: Competitive salary: Flexible depending on experience Uncapped Commission Structure Company laptop provided. Mileage reimbursement for client visits. Opportunities for professional development. Application Process: If you are a dedicated professional with a proven track record in Will Writing and Estate Planning, possess a full clean driving license, and are passionate about delivering an ethical and exceptional service, we invite you to be a key part of our team at Hexagon Life Planning Services Ltd. Please apply with your CV and a covering letter outlining your relevant experience and why you wish to work for Hexagon Life Planning Services Ltd. Preferred Start Date: Flexible Location: Manchester and Greater Manchester Area Job Type: Full-time flexible hours , Permanent Salary: Flexible dependent on experience Job Type: Full-time Pay: From 35,000.00 per year Experience: Estate planning: 2 years (required) Direct sales: 2 years (required) Licence/Certification: Driving Licence (required) Ability to Commute: North West- various locations between Greater Manchester, Merseyside and Lancashire
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 01, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. The Customer Service Advisor Role will include: Meeting & Greeting customers and clients to the site. Answering the telephone in a kind and friendly manner General housekeeping of the front desk Dealing with customers queries on the phone and dealing with complaints and directing to the right department. Managing paperwork and ensuring all post is dealt with for the correct department The Customer Service Advisor Hours: Monday - Friday -08:30-17:00 Tuesday-Friday 08:30-17:00 & Saturday 09:00 - 13:00 The Customer Service Advisor Requirements Confident answering the phone to customers Kind and friendly Face to face customer interactions Previous work on the phones is a bonus! The hourly rate for the Customer Service Advisor: 11.44- 12.00 per hour. Driving Licence Required: Unfortunately, due to the location of the role, you will require a driving licence as there are no public transport links to this area. Are you ready to become a HiredGiant?
May 01, 2024
Full time
Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. The Customer Service Advisor Role will include: Meeting & Greeting customers and clients to the site. Answering the telephone in a kind and friendly manner General housekeeping of the front desk Dealing with customers queries on the phone and dealing with complaints and directing to the right department. Managing paperwork and ensuring all post is dealt with for the correct department The Customer Service Advisor Hours: Monday - Friday -08:30-17:00 Tuesday-Friday 08:30-17:00 & Saturday 09:00 - 13:00 The Customer Service Advisor Requirements Confident answering the phone to customers Kind and friendly Face to face customer interactions Previous work on the phones is a bonus! The hourly rate for the Customer Service Advisor: 11.44- 12.00 per hour. Driving Licence Required: Unfortunately, due to the location of the role, you will require a driving licence as there are no public transport links to this area. Are you ready to become a HiredGiant?
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
May 01, 2024
Seasonal
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Customer Service Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) 25,000 ( 32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global leading company offering a great earning potential and an unmatched benefits package? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. Monday - Friday. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Maidstone. Car, Cars, Commercial, Clients, Sales, Selling, BDM, Support, Advisor, Administration, Quotes, Account Management, Aftersales, Post Care, Customer Service, Manager, Senior, Supervisor, Dealership, Automotive, Manufacturing, Workshop, Technician, Operations, Operational, Compliance, Commission, Bonus, Bonuses.
May 01, 2024
Full time
Customer Service Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) 25,000 ( 32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Customer Service experience from an Automotive background, looking to work for a global leading company offering a great earning potential and an unmatched benefits package? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. Monday - Friday. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Maidstone. Car, Cars, Commercial, Clients, Sales, Selling, BDM, Support, Advisor, Administration, Quotes, Account Management, Aftersales, Post Care, Customer Service, Manager, Senior, Supervisor, Dealership, Automotive, Manufacturing, Workshop, Technician, Operations, Operational, Compliance, Commission, Bonus, Bonuses.
Role: Client Advisor- Luxury Retail Location: London Salary: 28k- 35k Are you wanting to take your career to the next step? Are you looking for an opportunity to branch into luxury retail? Our client is looking for a dynamic Client Advisor to join their team! As an ambassador for their brand, you will be the face of a leading wellness solutions provider within a renowned department store concession. If you have a passion for sports, fitness, and luxury retail , this is the perfect opportunity to showcase your sales skills and deliver a premium in-store experience. If you are a motivated individual who thrives in a target-driven environment and enjoys delivering exceptional service , then we would love to hear from you! Responsibilities: Achieve and exceed sales targets to contribute to the overall success of the store Develop a strong understanding of the product range and digital solutions to provide comprehensive knowledge to customers Deliver exceptional customer service and sell consultatively to create a memorable and luxury experience Maintain high standards of visual merchandising to enhance the store's appearance Collaborate with various departments to ensure a seamless customer approach Utilise the CRM system to promote best practises Handle customer complaints effectively and resolve issues to their satisfaction Requirements: Minimum of 2 years' experience in consultative sales, luxury retail, or fitness sales Natural drive for selling and generating business opportunities Digital savviness to navigate and utilise systems and databases Track record of working towards and achieving sales targets Excellent communication and rapport building skills REPS L3 in Personal Training is a plus Hunger to learn, improve, and succeed in the role Ability to collaborate effectively within a team while also working independently Passion for sports, fitness, and wellness Benefits: Incentive scheme - Uncapped commissions and double commission structures 33 days holiday inclusive of public holidays (increasing with service) Private medical insurance Corporate wellness program and benefits Employee products purchase assistance programme Pension and life assurance scheme Team member discount! Apply now and take the next step in your career as a Client Advisor! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Role: Client Advisor- Luxury Retail Location: London Salary: 28k- 35k Are you wanting to take your career to the next step? Are you looking for an opportunity to branch into luxury retail? Our client is looking for a dynamic Client Advisor to join their team! As an ambassador for their brand, you will be the face of a leading wellness solutions provider within a renowned department store concession. If you have a passion for sports, fitness, and luxury retail , this is the perfect opportunity to showcase your sales skills and deliver a premium in-store experience. If you are a motivated individual who thrives in a target-driven environment and enjoys delivering exceptional service , then we would love to hear from you! Responsibilities: Achieve and exceed sales targets to contribute to the overall success of the store Develop a strong understanding of the product range and digital solutions to provide comprehensive knowledge to customers Deliver exceptional customer service and sell consultatively to create a memorable and luxury experience Maintain high standards of visual merchandising to enhance the store's appearance Collaborate with various departments to ensure a seamless customer approach Utilise the CRM system to promote best practises Handle customer complaints effectively and resolve issues to their satisfaction Requirements: Minimum of 2 years' experience in consultative sales, luxury retail, or fitness sales Natural drive for selling and generating business opportunities Digital savviness to navigate and utilise systems and databases Track record of working towards and achieving sales targets Excellent communication and rapport building skills REPS L3 in Personal Training is a plus Hunger to learn, improve, and succeed in the role Ability to collaborate effectively within a team while also working independently Passion for sports, fitness, and wellness Benefits: Incentive scheme - Uncapped commissions and double commission structures 33 days holiday inclusive of public holidays (increasing with service) Private medical insurance Corporate wellness program and benefits Employee products purchase assistance programme Pension and life assurance scheme Team member discount! Apply now and take the next step in your career as a Client Advisor! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Personal Injury Solicitor Service Care Legal are currently working alongside a well-established and reputable law firm, based in Lincolnshire, which is in need of a Personal Injury Solicitor to join their team. This company has been providing a service to clients for over 100 years and prides itself in exceptional customer and employee satisfaction. ROLE: Personal Injury Solicitor LOCATION: Lincolnshire SALARY: 40,000 to 60,000 Job Specification: To manage all client work allocated by the Head of Department. Handle your own Personal Injury caseload from start to completion To ensure good working relationships with external institutions and organisations. Requirements: 3 - 6 years of PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Benefits: Highly competitive salary commensurate with qualification and experience. Bonus Scheme. 25 days annual leave plus bank holidays. Staff discount. Annual Holiday Sale/Purchase scheme. Benefit platform membership. Life Assurance. Flexible working. Apply Now: If you are a highly motivated and skilled Personal Injury Solicitor, this is the role for you. Don't miss out on this exciting opportunity to work on a high-profile inquiry with a leading legal team. Apply now by getting in touch with Hugh Barnes via email url removed or phone phone number removed . We also welcome referrals for this position, where a successful recommendation would be worth 250.
May 01, 2024
Full time
Personal Injury Solicitor Service Care Legal are currently working alongside a well-established and reputable law firm, based in Lincolnshire, which is in need of a Personal Injury Solicitor to join their team. This company has been providing a service to clients for over 100 years and prides itself in exceptional customer and employee satisfaction. ROLE: Personal Injury Solicitor LOCATION: Lincolnshire SALARY: 40,000 to 60,000 Job Specification: To manage all client work allocated by the Head of Department. Handle your own Personal Injury caseload from start to completion To ensure good working relationships with external institutions and organisations. Requirements: 3 - 6 years of PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Benefits: Highly competitive salary commensurate with qualification and experience. Bonus Scheme. 25 days annual leave plus bank holidays. Staff discount. Annual Holiday Sale/Purchase scheme. Benefit platform membership. Life Assurance. Flexible working. Apply Now: If you are a highly motivated and skilled Personal Injury Solicitor, this is the role for you. Don't miss out on this exciting opportunity to work on a high-profile inquiry with a leading legal team. Apply now by getting in touch with Hugh Barnes via email url removed or phone phone number removed . We also welcome referrals for this position, where a successful recommendation would be worth 250.