One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Our client is expanding so it's a great time to join them. As a result of their continued growth, they now require a Store Manager in Filey . As a Store Manager you'll have full accountability of managing, leading and developing the team whilst maximising store performance. Key Accountabilities: Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people Identify business opportunities and deliver performance across all operational KPIs to optimise EBITDA Drive the promotion of the client by actively engaging with and supporting local organisations and the community to create a unique point of difference Key Experience, Knowledge and Skills: Previous management experience within a food / convenience retail or similar fast-paced operation is preferred but any Retail background will be considered as full training will be given. Able to demonstrate commercial awareness and business planning skills Committed to achieving and sustaining exceptional customer service standards Proven people management skills Adept at communicating and influencing at all levels Committed to promoting collaborative working Enthusiastic and flexible with a positive attitude Committed to develop own skills and apply learning to improve own performance Package: 28-32k + Package + Benefits + Bonus By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
May 01, 2024
Full time
Our client is expanding so it's a great time to join them. As a result of their continued growth, they now require a Store Manager in Filey . As a Store Manager you'll have full accountability of managing, leading and developing the team whilst maximising store performance. Key Accountabilities: Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business Translate and role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience setting them apart from their competitors Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people Identify business opportunities and deliver performance across all operational KPIs to optimise EBITDA Drive the promotion of the client by actively engaging with and supporting local organisations and the community to create a unique point of difference Key Experience, Knowledge and Skills: Previous management experience within a food / convenience retail or similar fast-paced operation is preferred but any Retail background will be considered as full training will be given. Able to demonstrate commercial awareness and business planning skills Committed to achieving and sustaining exceptional customer service standards Proven people management skills Adept at communicating and influencing at all levels Committed to promoting collaborative working Enthusiastic and flexible with a positive attitude Committed to develop own skills and apply learning to improve own performance Package: 28-32k + Package + Benefits + Bonus By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Brook Street (UK) Ltd are delighted to be working on behalf of one of the biggest Public Sector Organisation's that specialise in the delivery of educational support across Northern Ireland . Our reputable client is seeking Senior Clerical Officer's on a temporary-ongoing basis to provide administrative and clerical support to the Pupil's Well-being Service based in Omagh. Our clients Strategic Mission: Meet the LEARNING needs of our children and young people Provide EXCELLENT education support services Develop ALL OUR PEOPLE to carry out their jobs successfully Manage our RESOURCES efficiently and effectively NURTURE LEADERSHIP across EA to give clear direction in a dynamic and complex environment As Senior Clerical Officer , you will provide an effective support structure to the Admissions service regarding administration, liaison with the public, stakeholders, and public bodies. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties. SUCCESSFUL APPLICANTS MUST: Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) Hold at least 1 year s suitable Clerical and/or Administrative experience with sound knowledge of Microsoft Office Suite SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 12.52 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please call Melissa at Brook Street (UK) Ltd on (phone number removed) or email your CV via the Apply link.
May 01, 2024
Seasonal
Brook Street (UK) Ltd are delighted to be working on behalf of one of the biggest Public Sector Organisation's that specialise in the delivery of educational support across Northern Ireland . Our reputable client is seeking Senior Clerical Officer's on a temporary-ongoing basis to provide administrative and clerical support to the Pupil's Well-being Service based in Omagh. Our clients Strategic Mission: Meet the LEARNING needs of our children and young people Provide EXCELLENT education support services Develop ALL OUR PEOPLE to carry out their jobs successfully Manage our RESOURCES efficiently and effectively NURTURE LEADERSHIP across EA to give clear direction in a dynamic and complex environment As Senior Clerical Officer , you will provide an effective support structure to the Admissions service regarding administration, liaison with the public, stakeholders, and public bodies. You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties. SUCCESSFUL APPLICANTS MUST: Hold Five GCSEs at Grade C or above or equivalent (including English Language or equivalent) Hold at least 1 year s suitable Clerical and/or Administrative experience with sound knowledge of Microsoft Office Suite SUCCESSFUL APPLICANTS WILL: Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities. Support in undertaking comprehensive research and investigations as required. Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service. Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager. Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager. Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders. Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager. Professional and effective telephone techniques along with good oral and written communication skills. Work as part of a busy team with excellent communication and organisational skills. YOU WILL BENEFIT FROM: Competitive rates of pay Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. The rate of pay is 12.52 per hour, the hours of work are (Apply online only) Monday to Friday. If you would like to apply for this role, please call Melissa at Brook Street (UK) Ltd on (phone number removed) or email your CV via the Apply link.
Job Title: Procurement Manager (Strategic Sourcing) - Construction Location: Kingston upon Thames, Permanent, Hybrid Salary: 50,031 - 55,155 plus market supplement Role Summary: As the Procurement Manager (Strategic Sourcing) - Construction, you will report directly to the Corporate Head of Commissioning and Procurement. Your primary responsibility will be to lead and deliver commissioning and commercial projects, focusing on innovative approaches to supply arrangements in the construction sector. This role is pivotal in driving cost efficiencies, mitigating commercial risk, and enhancing service delivery while adding social value. Key Responsibilities: Provide inspirational leadership to client teams within a networked operating model. Commission services to secure optimal outcomes and value for money. Foster strong partnerships across sectors for efficient service delivery. Lead, manage, and monitor procurement activities across various spend areas. Identify and implement cost reduction opportunities through innovative commercial solutions. Ensure compliance with procurement regulations and internal policies. Champion sustainable and ethical procurement practices, including social value initiatives. Requirements: Strong leadership skills with a focus on performance culture and skills development. Ability to challenge conventional thinking and adapt to changing environments. Experience in construction procurement and contract management, including knowledge of industry practices and regulations. Commercial acumen demonstrated by delivering efficiencies in the Public Sector. Understanding of Public Sector procurement regulations, including compliance with PCR. Proficiency in construction-related project management methodologies. Corporate Responsibilities: In addition to role-specific duties, you will undertake various corporate responsibilities such as GDPR compliance, emergency planning, and safeguarding. The Person: Strong leadership and stakeholder management skills. Commitment to personal and professional development. Innovative thinking and creativity. Join us in shaping the future of Kingston's infrastructure and community development. Apply now!
May 01, 2024
Full time
Job Title: Procurement Manager (Strategic Sourcing) - Construction Location: Kingston upon Thames, Permanent, Hybrid Salary: 50,031 - 55,155 plus market supplement Role Summary: As the Procurement Manager (Strategic Sourcing) - Construction, you will report directly to the Corporate Head of Commissioning and Procurement. Your primary responsibility will be to lead and deliver commissioning and commercial projects, focusing on innovative approaches to supply arrangements in the construction sector. This role is pivotal in driving cost efficiencies, mitigating commercial risk, and enhancing service delivery while adding social value. Key Responsibilities: Provide inspirational leadership to client teams within a networked operating model. Commission services to secure optimal outcomes and value for money. Foster strong partnerships across sectors for efficient service delivery. Lead, manage, and monitor procurement activities across various spend areas. Identify and implement cost reduction opportunities through innovative commercial solutions. Ensure compliance with procurement regulations and internal policies. Champion sustainable and ethical procurement practices, including social value initiatives. Requirements: Strong leadership skills with a focus on performance culture and skills development. Ability to challenge conventional thinking and adapt to changing environments. Experience in construction procurement and contract management, including knowledge of industry practices and regulations. Commercial acumen demonstrated by delivering efficiencies in the Public Sector. Understanding of Public Sector procurement regulations, including compliance with PCR. Proficiency in construction-related project management methodologies. Corporate Responsibilities: In addition to role-specific duties, you will undertake various corporate responsibilities such as GDPR compliance, emergency planning, and safeguarding. The Person: Strong leadership and stakeholder management skills. Commitment to personal and professional development. Innovative thinking and creativity. Join us in shaping the future of Kingston's infrastructure and community development. Apply now!
Your New Company: Kier Highways Solutions specialises in road surface treatments that extend the life of UK roads. With a bituminous material's production facility, in-house traffic management design and delivery, surface treatment installation and a strong fleet of specialist vehicles - we are a known distributor and strategic partner to organisations across the UK.Our multidisciplined teams have varied and extensive knowledge to best advise our local authority and strategic road network clients. Our services include the end-to-end delivery of large surface treatment schemes including surface dressing, encapsulation treatment and micro asphalt - and extends to minor defect repairs, including carriageway reinstatements, carriageway patching and preventative pothole repairs. Surface treatment methods are known to increase the life of roads by up to 15 years and play a key part in any long-term asset management strategy - with sustainability and cost-efficiency in mind.We also have established relationships with industry partners to manage projects and trial alternative methods. Your new role: Managing enquiries, payroll, purchasing, monitoring, and reporting of work, invoicing, and payments. Respond to all client, residential, and other enquiries on the phone and via email. Organise events, travel and accommodation as well as supporting the operational managers with ad hoc or project-based administration. Supporting the team and uploading documents onto the client's database. What you'll need to succeed: Be available to start work on the 7th of May. Be able to work on numerous online systems, outlook, Microsoft, and excel, Confident phone and email manner. Be able to manage internal and external stakeholders. A confident, personable individual, comfortable communicating with a wide range of individuals. Ability to work to tight deadlines. Liaise and build relationships with various stakeholders. IT Literate can utilise office software. Attention to detail. Know compliance and GDPR. What you'll get in return: 12 per hour. Office based in Wymondham. 34 days of holiday. Work for Kier highway solutions. What you need to do now: Call Kim now on (phone number removed) or email your CV now. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Contractor
Your New Company: Kier Highways Solutions specialises in road surface treatments that extend the life of UK roads. With a bituminous material's production facility, in-house traffic management design and delivery, surface treatment installation and a strong fleet of specialist vehicles - we are a known distributor and strategic partner to organisations across the UK.Our multidisciplined teams have varied and extensive knowledge to best advise our local authority and strategic road network clients. Our services include the end-to-end delivery of large surface treatment schemes including surface dressing, encapsulation treatment and micro asphalt - and extends to minor defect repairs, including carriageway reinstatements, carriageway patching and preventative pothole repairs. Surface treatment methods are known to increase the life of roads by up to 15 years and play a key part in any long-term asset management strategy - with sustainability and cost-efficiency in mind.We also have established relationships with industry partners to manage projects and trial alternative methods. Your new role: Managing enquiries, payroll, purchasing, monitoring, and reporting of work, invoicing, and payments. Respond to all client, residential, and other enquiries on the phone and via email. Organise events, travel and accommodation as well as supporting the operational managers with ad hoc or project-based administration. Supporting the team and uploading documents onto the client's database. What you'll need to succeed: Be available to start work on the 7th of May. Be able to work on numerous online systems, outlook, Microsoft, and excel, Confident phone and email manner. Be able to manage internal and external stakeholders. A confident, personable individual, comfortable communicating with a wide range of individuals. Ability to work to tight deadlines. Liaise and build relationships with various stakeholders. IT Literate can utilise office software. Attention to detail. Know compliance and GDPR. What you'll get in return: 12 per hour. Office based in Wymondham. 34 days of holiday. Work for Kier highway solutions. What you need to do now: Call Kim now on (phone number removed) or email your CV now. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Business Development Manager Northampton £40,000 - £55,000 - DOE Are you a confident and enthusiastic Technical Business Development Manager looking for a new role? Coulter Elite Resourcing are currently looking for a Business Development Manager to join a leading growing company Who are an award-winning technology company Ideal candidate for our client will be motivated, self-Sufficient, and enthusiastic. With a passion for Technology and Sales. You will report into the Chief Operating Officer. You will be based out of our clients Northampton office. Principle Responsibilities for the Technical Business Development Manager: To gain an understanding of customers, businesses and requirements To develop and maintain long-term relationships with clients, through managing and interpreting their needs To perform onsite demonstrations and technical presentations To prepare proposals, quotations and administer clients accounts To work on after sales support services and provide technical back-up as required To prepare reports and keep customer records through CRM software To meet regular sales targets and co-ordinate sales projects Deliver KPI s and quarterly sales growth targets Present regular progress reports ad updates to the management team Display good knowledge and capability with digital marketing platforms Good influencing and presentations skills Excellent communicator with the ability to work closely with the management team and regularly communicate and reports activities. Possesses practical knowledge in process, business and commercial sales. Person specification for the Technical Business Development Manager: Preferred Sales Experience Technology Industry Target Driven Confident in attending Networking Events Able to prove a track record in generating new business Friendly and positive Full UK Driving Licence B2B Sales experience Multitask and manage requirements Self Driven and motivated This is a full-time permanent position as a Technical Business Development Manager offering an annual salary of up to £40,000 - £55,000 (DOE). 25 Days holiday and pension. If this Technical Business Development Manager position sounds like you, then please forward your CV to Fraser Hendry at Coulter Elite Resourcing
May 01, 2024
Full time
Technical Business Development Manager Northampton £40,000 - £55,000 - DOE Are you a confident and enthusiastic Technical Business Development Manager looking for a new role? Coulter Elite Resourcing are currently looking for a Business Development Manager to join a leading growing company Who are an award-winning technology company Ideal candidate for our client will be motivated, self-Sufficient, and enthusiastic. With a passion for Technology and Sales. You will report into the Chief Operating Officer. You will be based out of our clients Northampton office. Principle Responsibilities for the Technical Business Development Manager: To gain an understanding of customers, businesses and requirements To develop and maintain long-term relationships with clients, through managing and interpreting their needs To perform onsite demonstrations and technical presentations To prepare proposals, quotations and administer clients accounts To work on after sales support services and provide technical back-up as required To prepare reports and keep customer records through CRM software To meet regular sales targets and co-ordinate sales projects Deliver KPI s and quarterly sales growth targets Present regular progress reports ad updates to the management team Display good knowledge and capability with digital marketing platforms Good influencing and presentations skills Excellent communicator with the ability to work closely with the management team and regularly communicate and reports activities. Possesses practical knowledge in process, business and commercial sales. Person specification for the Technical Business Development Manager: Preferred Sales Experience Technology Industry Target Driven Confident in attending Networking Events Able to prove a track record in generating new business Friendly and positive Full UK Driving Licence B2B Sales experience Multitask and manage requirements Self Driven and motivated This is a full-time permanent position as a Technical Business Development Manager offering an annual salary of up to £40,000 - £55,000 (DOE). 25 Days holiday and pension. If this Technical Business Development Manager position sounds like you, then please forward your CV to Fraser Hendry at Coulter Elite Resourcing
Our client, a leading global FMCG company is looking to hire a Supply Chain Manager (Korean speaking) to work for their UK subsidiary located in Surrey. Accountabilities: Lead the Supply Chain strategy development and deployment Identify the Supply Chain workflow to optimise the opportunities and maximize the services across the brands Closely work with HQ to manage the operational Supply Chain service, monitor the inventory and cost Work with overseas based CMO to ensure the sufficient products supply and inventory based on the demand planning Development of inventory optimisation opportunities and review Supply Chain performance to avoid risks Partner with Business Units to understand the business needs Develop the replenishment strategies on segmentations Manage Inventory waste management based on the regulations Provide direction on customer logistics terms and implications Initiate technical leadership to the Warehouse and Logistics Monitor and manage the 3PL for Warehouse operations and distributions Ideal Candidate: Strong understanding of key Supply Chain functions: Demand planning, Inventory management, Cost of serve and Stock-in-tradeDegree holder in Supply Chain / other business discipline Experienced in managing 3PL Capable to manage diverse range of stakeholders Excellent organization and prioritization skills Capable to work with HQ in different time zones Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the business needs require.
May 01, 2024
Full time
Our client, a leading global FMCG company is looking to hire a Supply Chain Manager (Korean speaking) to work for their UK subsidiary located in Surrey. Accountabilities: Lead the Supply Chain strategy development and deployment Identify the Supply Chain workflow to optimise the opportunities and maximize the services across the brands Closely work with HQ to manage the operational Supply Chain service, monitor the inventory and cost Work with overseas based CMO to ensure the sufficient products supply and inventory based on the demand planning Development of inventory optimisation opportunities and review Supply Chain performance to avoid risks Partner with Business Units to understand the business needs Develop the replenishment strategies on segmentations Manage Inventory waste management based on the regulations Provide direction on customer logistics terms and implications Initiate technical leadership to the Warehouse and Logistics Monitor and manage the 3PL for Warehouse operations and distributions Ideal Candidate: Strong understanding of key Supply Chain functions: Demand planning, Inventory management, Cost of serve and Stock-in-tradeDegree holder in Supply Chain / other business discipline Experienced in managing 3PL Capable to manage diverse range of stakeholders Excellent organization and prioritization skills Capable to work with HQ in different time zones Note: This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the business needs require.
HR People Operations Manager Leeds £35,000 - £40,000 per annum Permanent Office based role working 35hrs per week Monday to Friday 8.30am 4pm Due to internal progression Hawk 3 Talent Solutions are looking for an experienced HR People Operations Manager to work for a professional services company based in Leeds, West Yorkshire, near to Leeds Train Station. To lead the People Operations Team to deliver seamless HR administration ensuring the effective running of all people processes throughout the employment lifecycle and that all processes comply to current employment legislation. Provides support and advice to line managers on all employee lifecycle events in line with company policies. The Role Duties Smooth running of the People Operations team to ensure that all day-to-day administration duties and responsibilities are proactively undertaken to the highest level Ensure SLA s are consistently met for routine administration tasks. Manage the People Operations Reporting Schedule and ensure that reports are run in a timely basis, are reviewed and any corrective actions taken. Oversee the People HR being used in line with internal procedures Conduct second line checks on all routine letters to ensure all written communications are to a high professional standard. Ensure effective management of all colleague Company Benefits and Reward & Recognition schemes. Manage the information held on the HR database to ensure it is accurate and compliant with any legal or GDPR policies. Provide advice and direction to the team on work priorities and any changes to processes or policies. Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. Ensure department reports and updates are done to business and key personnel to SLA Work with the People & Culture Manager to support key business deliverables Support with Investors in People Support line managers being the first point of contact for ER issues including absence, performance, conduct, flexible working, health & wellbeing and risk assessments. Advise managers on the terms and conditions of the employment and knowledge and share best practice with them. Provide first line advice on current and existing benefits Support line managers with effective recruitment, conducting robust interviews and ensuring a fair selection process is followed to recruit the best talent. Stay up to date with current legislation to update the existing policies by proposing the changes to the Head of People & Culture. Manage a small team in a consistent manner by ensuring that there are robust HR processes in place, and these are trained to the team. Develop and support team members to encourage retention and maintain a positive working environment. Skills/Knowledge/Experience Extensive working knowledge of HR Processes and procedures 5 years experience as a HR Manager or running a small HR department Strong knowledge of UK employment law Level 5 CIPD or degree in HR or equivalent qualification Strong attention to detail Excellent organisational skills Self-motivated and resilient Benefits 35 hour working week Free City Centre Parking Holiday Exchange - buy / sell holiday Business-casual dress code Punctuality and attendance-based financial rewards Contributory Pension Scheme Free Gym Membership Plus many more If you would like to apply for the role of HR People Operations Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 28.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
May 01, 2024
Full time
HR People Operations Manager Leeds £35,000 - £40,000 per annum Permanent Office based role working 35hrs per week Monday to Friday 8.30am 4pm Due to internal progression Hawk 3 Talent Solutions are looking for an experienced HR People Operations Manager to work for a professional services company based in Leeds, West Yorkshire, near to Leeds Train Station. To lead the People Operations Team to deliver seamless HR administration ensuring the effective running of all people processes throughout the employment lifecycle and that all processes comply to current employment legislation. Provides support and advice to line managers on all employee lifecycle events in line with company policies. The Role Duties Smooth running of the People Operations team to ensure that all day-to-day administration duties and responsibilities are proactively undertaken to the highest level Ensure SLA s are consistently met for routine administration tasks. Manage the People Operations Reporting Schedule and ensure that reports are run in a timely basis, are reviewed and any corrective actions taken. Oversee the People HR being used in line with internal procedures Conduct second line checks on all routine letters to ensure all written communications are to a high professional standard. Ensure effective management of all colleague Company Benefits and Reward & Recognition schemes. Manage the information held on the HR database to ensure it is accurate and compliant with any legal or GDPR policies. Provide advice and direction to the team on work priorities and any changes to processes or policies. Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. Ensure department reports and updates are done to business and key personnel to SLA Work with the People & Culture Manager to support key business deliverables Support with Investors in People Support line managers being the first point of contact for ER issues including absence, performance, conduct, flexible working, health & wellbeing and risk assessments. Advise managers on the terms and conditions of the employment and knowledge and share best practice with them. Provide first line advice on current and existing benefits Support line managers with effective recruitment, conducting robust interviews and ensuring a fair selection process is followed to recruit the best talent. Stay up to date with current legislation to update the existing policies by proposing the changes to the Head of People & Culture. Manage a small team in a consistent manner by ensuring that there are robust HR processes in place, and these are trained to the team. Develop and support team members to encourage retention and maintain a positive working environment. Skills/Knowledge/Experience Extensive working knowledge of HR Processes and procedures 5 years experience as a HR Manager or running a small HR department Strong knowledge of UK employment law Level 5 CIPD or degree in HR or equivalent qualification Strong attention to detail Excellent organisational skills Self-motivated and resilient Benefits 35 hour working week Free City Centre Parking Holiday Exchange - buy / sell holiday Business-casual dress code Punctuality and attendance-based financial rewards Contributory Pension Scheme Free Gym Membership Plus many more If you would like to apply for the role of HR People Operations Manager then please email your CV to (url removed) or call Deb on (phone number removed) Closing date is 28.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Are you looking for a role in business-to-business sales? Do you have either Sales or Customer Service experience and do you want to work for a mindful company that offers excellent training, support and unlimited bonuses? If so, our client based just outside of Bedford (car required) can offer you a fantastic opportunity to join their high performing and friendly sales team and business! The Company: Rapidly expanding and dynamic forward-thinking mindful business, that provides an array of cost saving services to businesses across the UK. Offering a friendly, fun and supportive working environment, they provide all the tools for high earning and genuine career opportunities. Regular incentives, support meetings for your progression plan and team-building activities! The Role: Once you have had a full induction and hands-on training you will be pro-actively contacting businesses over the phone to offer them an attractive portfolio of services that can save them considerable money and time and asking if they are happy to receive a quotation. You will then pass qualified leads to a team that will prepare and present the quote to the clients. You will naturally evolve in time to being able to also provide the quote to the clients, the management team has several years of experience, training and supporting high-performing sales teams - you are in very safe hands! Whilst gaining new business and cross-selling you will also be building long-term relationships with clients with a view of them staying with the client for many years. Working both individually and as part of a team there are regular incentives, one to ones to make sure you have everything you need and a great team of managers to keep everything positive and motivational! The Person: Ideally you will have either Sales or Customer Service experience, but the client will also consider candidates with the right personality and desire to start their sales career. Full training is provided so it is drive, resilience and an outgoing personality we are looking for! A no-fear approach to pro-actively contacting companies, the more activity the more your pipeline and bonus will grow, our client will provide the rest! You will have good an excellent telephone manner, strong administration, communication and organisational skills, whilst being able to take on new information and training. You will be motivated to exceed targets, knowing you have the ability to earn unlimited bonus in this role and to progress your career. Our client is paying a starting salary of 22,500 - 24,000 with realistic earnings of 30,000 - 35,000 in Year 1, followed by 50,000 in Year 2, with regular weekly and monthly incentives in addition to this. You are paid for every lead you qualify and pass over and are also paid on any quotes that convert to sales - this is open-ended! As the company grows, there will be some excellent opportunities to progress your career to become a team leader within the business, you will then also earn from the performance of your team. Working hours are 8:45am - 5:00pm Monday - Thursday and 8:45am - 4:30pm on Fridays, with an hour lunch break and two 15 minute breaks in the morning and afternoon. Apply Now for immediate consideration and a swift interview, or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
May 01, 2024
Full time
Are you looking for a role in business-to-business sales? Do you have either Sales or Customer Service experience and do you want to work for a mindful company that offers excellent training, support and unlimited bonuses? If so, our client based just outside of Bedford (car required) can offer you a fantastic opportunity to join their high performing and friendly sales team and business! The Company: Rapidly expanding and dynamic forward-thinking mindful business, that provides an array of cost saving services to businesses across the UK. Offering a friendly, fun and supportive working environment, they provide all the tools for high earning and genuine career opportunities. Regular incentives, support meetings for your progression plan and team-building activities! The Role: Once you have had a full induction and hands-on training you will be pro-actively contacting businesses over the phone to offer them an attractive portfolio of services that can save them considerable money and time and asking if they are happy to receive a quotation. You will then pass qualified leads to a team that will prepare and present the quote to the clients. You will naturally evolve in time to being able to also provide the quote to the clients, the management team has several years of experience, training and supporting high-performing sales teams - you are in very safe hands! Whilst gaining new business and cross-selling you will also be building long-term relationships with clients with a view of them staying with the client for many years. Working both individually and as part of a team there are regular incentives, one to ones to make sure you have everything you need and a great team of managers to keep everything positive and motivational! The Person: Ideally you will have either Sales or Customer Service experience, but the client will also consider candidates with the right personality and desire to start their sales career. Full training is provided so it is drive, resilience and an outgoing personality we are looking for! A no-fear approach to pro-actively contacting companies, the more activity the more your pipeline and bonus will grow, our client will provide the rest! You will have good an excellent telephone manner, strong administration, communication and organisational skills, whilst being able to take on new information and training. You will be motivated to exceed targets, knowing you have the ability to earn unlimited bonus in this role and to progress your career. Our client is paying a starting salary of 22,500 - 24,000 with realistic earnings of 30,000 - 35,000 in Year 1, followed by 50,000 in Year 2, with regular weekly and monthly incentives in addition to this. You are paid for every lead you qualify and pass over and are also paid on any quotes that convert to sales - this is open-ended! As the company grows, there will be some excellent opportunities to progress your career to become a team leader within the business, you will then also earn from the performance of your team. Working hours are 8:45am - 5:00pm Monday - Thursday and 8:45am - 4:30pm on Fridays, with an hour lunch break and two 15 minute breaks in the morning and afternoon. Apply Now for immediate consideration and a swift interview, or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Seeking a Project Manager to manage Energy projects in the Midlands and North Region (Birmingham, Coventry, Newcastle and Scotland) The key deliverable for the Project Manager role is the effective management of the construction projects (CHP, gas boilers, heat pumps, Decarbonisation of our BU in the midlands and north region, new network connections, chilled water, district heating and cooling pipework). On offer is 55,000 - 65,000 + car or car allowance + benefits. Responsibilities / Duties of the Project Manager include: To manage the delivery of Mechanical, Electrical and Civil project activities, and coordinate with the Engineers, Designers, Planners & QS/Legal teams. Produce bill of quantity/materials take off. Ensuring all deliverables are to the required standard and specification. Manage the project to ensure all contractual aspects between us, clients and contractors, ensuring the compliance of all parties, particularly with respect to completion of the project prior to programmed operational start date To adhere to project delivery systems and procedures. To manage the timely production of O&M manuals with the lead designer. Develop and maintain effective working relationships with project sponsors and other key stakeholders. Produce weekly/monthly project progress reports. Where applicable, carry out the Principal Contractor role. To work with the planner in order to track, monitor and report project status to senior management. Effective planning, allocation and management of resources. Comply at all times with company policies and procedures. Manage and own the project budgets and produce monthly financial reports with the project QS. Coordinate with the Commissioning Manager. Responsible for the quality of delivery and final installation. Coordination with Operation Team. Attend Client and internal BU meetings To work with our SHEQ team and CDM Manager to ensure compliance with all Health and Safety & CDM regulations and obligations. Qualifications/ Required and Desired experience of the Project Manager: HNC/Degree level required - mechanical field CSCS Project Manager Card SMSTS Qualified First Aid qualified Experience of delivering multi-million pound M&E/Civil Projects with a diverse project delivery team 10 years experience in similar role Management of contractors in multiple disciplines Civil Engineering / utilities installation Commercial / planning understanding This really is a fantastic opportunity for a Project Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Please note that the Project Manager position requires candidates to have full Right to Work in the UK Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 01, 2024
Full time
Seeking a Project Manager to manage Energy projects in the Midlands and North Region (Birmingham, Coventry, Newcastle and Scotland) The key deliverable for the Project Manager role is the effective management of the construction projects (CHP, gas boilers, heat pumps, Decarbonisation of our BU in the midlands and north region, new network connections, chilled water, district heating and cooling pipework). On offer is 55,000 - 65,000 + car or car allowance + benefits. Responsibilities / Duties of the Project Manager include: To manage the delivery of Mechanical, Electrical and Civil project activities, and coordinate with the Engineers, Designers, Planners & QS/Legal teams. Produce bill of quantity/materials take off. Ensuring all deliverables are to the required standard and specification. Manage the project to ensure all contractual aspects between us, clients and contractors, ensuring the compliance of all parties, particularly with respect to completion of the project prior to programmed operational start date To adhere to project delivery systems and procedures. To manage the timely production of O&M manuals with the lead designer. Develop and maintain effective working relationships with project sponsors and other key stakeholders. Produce weekly/monthly project progress reports. Where applicable, carry out the Principal Contractor role. To work with the planner in order to track, monitor and report project status to senior management. Effective planning, allocation and management of resources. Comply at all times with company policies and procedures. Manage and own the project budgets and produce monthly financial reports with the project QS. Coordinate with the Commissioning Manager. Responsible for the quality of delivery and final installation. Coordination with Operation Team. Attend Client and internal BU meetings To work with our SHEQ team and CDM Manager to ensure compliance with all Health and Safety & CDM regulations and obligations. Qualifications/ Required and Desired experience of the Project Manager: HNC/Degree level required - mechanical field CSCS Project Manager Card SMSTS Qualified First Aid qualified Experience of delivering multi-million pound M&E/Civil Projects with a diverse project delivery team 10 years experience in similar role Management of contractors in multiple disciplines Civil Engineering / utilities installation Commercial / planning understanding This really is a fantastic opportunity for a Project Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Please note that the Project Manager position requires candidates to have full Right to Work in the UK Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Do you have a keen interest in the legal sector and perhaps looking looking for your next career move within a professional services organisation? Do you have general office administration experience, and thrive on delivering exceptional client service? If so, please read on! GRG are seeking a dedicated and efficient Legal Administrative Assistant to join our client's team and support the Office Manager & wider team with a variety of clerical duties. The successful candidate will play a crucial role in ensuring the smooth operation of the office and providing essential administrative support to the legal team. In this permanent role, you will be required to work in office on a full-time basis, Monday - Friday, between 9am - 5.30pm. Key Responsibilities: Assist the Office Manager with day-to-day administrative tasks, including managing correspondence, scheduling appointments, and handling phone calls. Prepare and format legal documents, letters, and reports under the direction of solicitors and legal executives. Maintain accurate and organised filing systems, both electronic and paper, ensuring documents are easily accessible and properly stored. Coordinate meetings and appointments, including booking meeting rooms and arranging travel as needed. Provide general office support, such as ordering office supplies, managing office equipment, and handling incoming and outgoing mail. Assist with basic accounting tasks, including processing invoices, expense reports, and client billing. Qualifications and Skills: Previous experience in a legal administrative / legal receptionist role or similar position is highly desirable. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with legal software or case management systems is preferred. A relevant legal qualification is desirable. Excellent organisational skills with the ability to prioritise tasks and manage time effectively. Strong attention to detail and accuracy in all work. Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues. A proactive and self-motivated approach to work, with the ability to work independently as well as part of a team. A commitment to confidentiality and discretion when handling sensitive information. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 01, 2024
Full time
Do you have a keen interest in the legal sector and perhaps looking looking for your next career move within a professional services organisation? Do you have general office administration experience, and thrive on delivering exceptional client service? If so, please read on! GRG are seeking a dedicated and efficient Legal Administrative Assistant to join our client's team and support the Office Manager & wider team with a variety of clerical duties. The successful candidate will play a crucial role in ensuring the smooth operation of the office and providing essential administrative support to the legal team. In this permanent role, you will be required to work in office on a full-time basis, Monday - Friday, between 9am - 5.30pm. Key Responsibilities: Assist the Office Manager with day-to-day administrative tasks, including managing correspondence, scheduling appointments, and handling phone calls. Prepare and format legal documents, letters, and reports under the direction of solicitors and legal executives. Maintain accurate and organised filing systems, both electronic and paper, ensuring documents are easily accessible and properly stored. Coordinate meetings and appointments, including booking meeting rooms and arranging travel as needed. Provide general office support, such as ordering office supplies, managing office equipment, and handling incoming and outgoing mail. Assist with basic accounting tasks, including processing invoices, expense reports, and client billing. Qualifications and Skills: Previous experience in a legal administrative / legal receptionist role or similar position is highly desirable. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with legal software or case management systems is preferred. A relevant legal qualification is desirable. Excellent organisational skills with the ability to prioritise tasks and manage time effectively. Strong attention to detail and accuracy in all work. Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues. A proactive and self-motivated approach to work, with the ability to work independently as well as part of a team. A commitment to confidentiality and discretion when handling sensitive information. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job Title: Front Desk Receptionist / Administrator Our client Stennett & Stennett is a reputable Lexcel accredited Law Firm and they pride ourselves in providing high outstanding Client Care and Quality Legal Services to their Clients whilst offering employees an enjoyable and supportive working environment. Overall purpose of the role This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Practice. You will have the ability to work both independently and as a member of the team reporting to the Practice Manager. The requirements listed below are essential to the job. Short-listing for the interview will be based solely on whether the Candidate can demonstrate on their Application Form that they meet the necessary criteria. The Key responsibilities include but not limited to: Keeping the Reception area clean and organised. Answering, evaluating, identifying the nature of the call and directing to appropriate person. Greeting Clients utilising the appointment system and addressing or directing the enquiry. General duties of Filing, Photocopying, Scanning, ordering stationery and Certifying documentation. Receiving the incoming daily mail, opening and distributing. Preparing and sorting all outgoing mail and delivering to post office. Opening & Archiving files, Retrieval and Storage of Documents from Offsite Units and maintenance of Case Management system. IT support. Assisting the Practice Manager in areas of work delegated to you to support the day to functions of the practice. Key Skills and Qualities: Proven 1 year experience as a Front Desk Receptionist/Administrator working in Legal profession or other professional body an advantage. Professional and positive attitude. Organisational and multi-tasking skills with the ability to remain calm under pressure. Hight attention to detail. Good numerical and literacy skills in order to undertake a range of tasks for the Practice Manager. IT proficiency, being comfortable in using case management software, Microsoft Office packages. Excellent communication skills in both written and verbal English. Requirements: Ideally live near work location Southgate, North London Job type: Permanent, Full-time Monday to Friday Starting salary: 21,000.00 and dependent on experience Benefits Workplace Pension. Statutory paid holiday plus 1 day for each completed Year of Service up to a max of 5 days.
May 01, 2024
Full time
Job Title: Front Desk Receptionist / Administrator Our client Stennett & Stennett is a reputable Lexcel accredited Law Firm and they pride ourselves in providing high outstanding Client Care and Quality Legal Services to their Clients whilst offering employees an enjoyable and supportive working environment. Overall purpose of the role This is an exciting role allowing you to build upon your experience within a modern and dynamic practice providing all aspects of front of house duties and support to the administration function of the Practice. You will have the ability to work both independently and as a member of the team reporting to the Practice Manager. The requirements listed below are essential to the job. Short-listing for the interview will be based solely on whether the Candidate can demonstrate on their Application Form that they meet the necessary criteria. The Key responsibilities include but not limited to: Keeping the Reception area clean and organised. Answering, evaluating, identifying the nature of the call and directing to appropriate person. Greeting Clients utilising the appointment system and addressing or directing the enquiry. General duties of Filing, Photocopying, Scanning, ordering stationery and Certifying documentation. Receiving the incoming daily mail, opening and distributing. Preparing and sorting all outgoing mail and delivering to post office. Opening & Archiving files, Retrieval and Storage of Documents from Offsite Units and maintenance of Case Management system. IT support. Assisting the Practice Manager in areas of work delegated to you to support the day to functions of the practice. Key Skills and Qualities: Proven 1 year experience as a Front Desk Receptionist/Administrator working in Legal profession or other professional body an advantage. Professional and positive attitude. Organisational and multi-tasking skills with the ability to remain calm under pressure. Hight attention to detail. Good numerical and literacy skills in order to undertake a range of tasks for the Practice Manager. IT proficiency, being comfortable in using case management software, Microsoft Office packages. Excellent communication skills in both written and verbal English. Requirements: Ideally live near work location Southgate, North London Job type: Permanent, Full-time Monday to Friday Starting salary: 21,000.00 and dependent on experience Benefits Workplace Pension. Statutory paid holiday plus 1 day for each completed Year of Service up to a max of 5 days.
Job Title: Receptionist / HR Assistant Location: Addlestone, Surrey, KT15 2QF Salary: £27,500 - £29,000 per annum (gross), depending on experience Job type: Full-time, Permanent position with 6 months' probation period Working Hours: 8.00am 6.00pm Monday to Friday Start Date: ASAP About Us: We are a highly successful Tv & Film facilities company, based in Addlestone, Surrey. About The Role: We are a Facilities Company specialising in the Film & TV industry and we are looking for a full time Receptionist who will also assist with admin duties. You will be reporting directly to the HR / Office Manager. There will be a high volume of enquiries, telephone calls and emails, so the ideal candidate will have worked in a similar role and be able to pick up the systems and processes quickly. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK and live a commutable distance from Addlestone to be considered for this role. Key Tasks: Between The Two Roles the Key Tasks Will Include but Are Not Limited To: Representing the business with a positive attitude and professional appearance Answering questions about products or services offered at the business Welcoming clients Keeping the reception area presentable Answering and directing phone calls Maintaining employee and department directories Assisting the HR Manager with admin duties of a sensitive nature Uphold a team effort by accomplishing related tasks as and when needed Daily intake and distribution of mail Keeping up with stationary supplies and ordering replacements/stock for the site Booking meetings Arranging couriers Providing customer and staff support Calculating timesheets Processing transactions from our onsite fuel sales Putting through electric sales and rent payments for residents What We are Looking For: Successful candidates will have at least 12 months experience in a similar role You must possess excellent communication and organisational skills You must be highly computer literate, especially with Excel, Word & Outlook You must be capable of multi-tasking reliably in a busy office environment, no two days are ever the same here Show high level of client confidentiality You must have a proactive can-do attitude Have the desire to learn and develop your skills Ideally be immediately available and able to hit the ground running Benefits: In Return, you will: Work in a fast paced and very busy office Be part of a friendly, motivated team who create a fun and enjoyable working environment Receive 20 paid holiday days (plus bank holidays) On-site parking available Please click the APPLY button to submit your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Receptionist, Office Administrator, Administration, Administration Clerk, Business Administrator, Company Receptionist, Admin Assistant, Office Administrator, Office Assistant, General Administration, Customer Service Administrator, Client Services Admin, Client Services Support, Human Resources Executive, HR Assistant, HR Support, HR Administrator, Support Administrator may also be considered for this role.
May 01, 2024
Full time
Job Title: Receptionist / HR Assistant Location: Addlestone, Surrey, KT15 2QF Salary: £27,500 - £29,000 per annum (gross), depending on experience Job type: Full-time, Permanent position with 6 months' probation period Working Hours: 8.00am 6.00pm Monday to Friday Start Date: ASAP About Us: We are a highly successful Tv & Film facilities company, based in Addlestone, Surrey. About The Role: We are a Facilities Company specialising in the Film & TV industry and we are looking for a full time Receptionist who will also assist with admin duties. You will be reporting directly to the HR / Office Manager. There will be a high volume of enquiries, telephone calls and emails, so the ideal candidate will have worked in a similar role and be able to pick up the systems and processes quickly. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK and live a commutable distance from Addlestone to be considered for this role. Key Tasks: Between The Two Roles the Key Tasks Will Include but Are Not Limited To: Representing the business with a positive attitude and professional appearance Answering questions about products or services offered at the business Welcoming clients Keeping the reception area presentable Answering and directing phone calls Maintaining employee and department directories Assisting the HR Manager with admin duties of a sensitive nature Uphold a team effort by accomplishing related tasks as and when needed Daily intake and distribution of mail Keeping up with stationary supplies and ordering replacements/stock for the site Booking meetings Arranging couriers Providing customer and staff support Calculating timesheets Processing transactions from our onsite fuel sales Putting through electric sales and rent payments for residents What We are Looking For: Successful candidates will have at least 12 months experience in a similar role You must possess excellent communication and organisational skills You must be highly computer literate, especially with Excel, Word & Outlook You must be capable of multi-tasking reliably in a busy office environment, no two days are ever the same here Show high level of client confidentiality You must have a proactive can-do attitude Have the desire to learn and develop your skills Ideally be immediately available and able to hit the ground running Benefits: In Return, you will: Work in a fast paced and very busy office Be part of a friendly, motivated team who create a fun and enjoyable working environment Receive 20 paid holiday days (plus bank holidays) On-site parking available Please click the APPLY button to submit your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Receptionist, Office Administrator, Administration, Administration Clerk, Business Administrator, Company Receptionist, Admin Assistant, Office Administrator, Office Assistant, General Administration, Customer Service Administrator, Client Services Admin, Client Services Support, Human Resources Executive, HR Assistant, HR Support, HR Administrator, Support Administrator may also be considered for this role.
Reception Supervisor- London- 38K Introduction to the Role The Reception Supervisor plays a crucial role in working closely with fellow supervisors and supporting the Reception Services Management Team to guide the Welcome Hosts across the campus, which includes locations in the City, Canary Wharf, 45 Cannon Street, and Birmingham. The Reception Supervisor will collaborate with staff, clients, and other business service partners, representing the organisation as a leader and ambassador. This hands-on role requires involvement and support in all aspects of Reception Services, and adaptability and flexibility in a dynamic business environment. Main Duties and Responsibilities: Oversee the operation of Reception Services across various campuses to understand roles and responsibilities comprehensively. Manage team rotas to ensure consistent service coverage across all locations. Organise resources to efficiently manage daily workloads. Offer operational support during peak periods to ensure service levels are sustained. Collaborate with the Security Team and ensure team members follow security protocols. Delegate tasks effectively, promoting a sense of ownership and responsibility among the team. Establish trusted relationships with staff and clients, engaging proactively and acting promptly and consistently. Continuously review and refine Reception Services policies and procedures to align with business needs and deliver five-star service consistently. Address and resolve complaints in partnership with the Assistant Reception Services Manager, implementing action plans for future reference. Assist in producing monthly statistics on service usage and issues, providing timely and accurate information to the client. Operational Skills and Knowledge Ensure compliance with company policies and procedures across various areas, including HR, development, operations, and health and safety. Maintain health and safety standards in Reception areas, ensuring staff are trained to handle emergencies and equipment is well-maintained. Keep operational manuals up to date and relevant. People Management Lead by example, proactively communicating with direct reports to implement new service ideas, systems, policies, and procedures. Participate in recruitment processes according to company policies. Handle company grievance and disciplinary procedures as needed. Conduct Return to Work and Absence Reviews following company policies. Coach and support team members to build a high-performing team and guide new hires through their probation periods. Conduct annual appraisals with direct reports and create development plans. Train and mentor direct reports to help them reach their full potential in line with company vision and values. Work with the Training and Administration Assistant to develop succession plans for business growth and individual development. Recognise and reward exceptional performance to create an engaged and motivated team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
Reception Supervisor- London- 38K Introduction to the Role The Reception Supervisor plays a crucial role in working closely with fellow supervisors and supporting the Reception Services Management Team to guide the Welcome Hosts across the campus, which includes locations in the City, Canary Wharf, 45 Cannon Street, and Birmingham. The Reception Supervisor will collaborate with staff, clients, and other business service partners, representing the organisation as a leader and ambassador. This hands-on role requires involvement and support in all aspects of Reception Services, and adaptability and flexibility in a dynamic business environment. Main Duties and Responsibilities: Oversee the operation of Reception Services across various campuses to understand roles and responsibilities comprehensively. Manage team rotas to ensure consistent service coverage across all locations. Organise resources to efficiently manage daily workloads. Offer operational support during peak periods to ensure service levels are sustained. Collaborate with the Security Team and ensure team members follow security protocols. Delegate tasks effectively, promoting a sense of ownership and responsibility among the team. Establish trusted relationships with staff and clients, engaging proactively and acting promptly and consistently. Continuously review and refine Reception Services policies and procedures to align with business needs and deliver five-star service consistently. Address and resolve complaints in partnership with the Assistant Reception Services Manager, implementing action plans for future reference. Assist in producing monthly statistics on service usage and issues, providing timely and accurate information to the client. Operational Skills and Knowledge Ensure compliance with company policies and procedures across various areas, including HR, development, operations, and health and safety. Maintain health and safety standards in Reception areas, ensuring staff are trained to handle emergencies and equipment is well-maintained. Keep operational manuals up to date and relevant. People Management Lead by example, proactively communicating with direct reports to implement new service ideas, systems, policies, and procedures. Participate in recruitment processes according to company policies. Handle company grievance and disciplinary procedures as needed. Conduct Return to Work and Absence Reviews following company policies. Coach and support team members to build a high-performing team and guide new hires through their probation periods. Conduct annual appraisals with direct reports and create development plans. Train and mentor direct reports to help them reach their full potential in line with company vision and values. Work with the Training and Administration Assistant to develop succession plans for business growth and individual development. Recognise and reward exceptional performance to create an engaged and motivated team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK s leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
May 01, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK s leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Portfolio has got an amazing opportunity with an industry leading and award-winning employer who are looking to recruit an experienced highly motivated Regional/Field Sales Manager , with a proven track record of improving sales performance to join their already successful national team. Offering a generous package off up to a 60k basic + 5k Car allowance/ company car , quarterly and yearly bonuses based on the performance of the BDMs in the region against target. OTE 85K-100k + Other group benefits The business has gone through substantial growth over the last 5 years with an annual turnover of 40million + and a unique client base over 15,000 they are looking to bring in exceptional individual to help manage expansion of their already great business model. Working closely with the Sales Director and Managing a team of field-based BDMs, in your assigned region tasked with developing business with SME/Medium employers providing solution-based business services. You will also work in conjunction with the Head of Telesales and Telesales management team to ensure the quality and quantity of appointments stay high. What you'll bring to the Organisation Proven track record of managing, driving, and motivating a field sales team to hit sales targets. Proved experience in leading high performing sales teams ideally with exposure of selling into the SME market. Strong organisational skills, with the ability to multi-task and manage and monitor sales process and pipeline. Highly numerate with the ability to quickly understand the key figures that impact sales performance. Key Responsibilities Takes ownership for the success of all new hires. Ensure that "New Hire Training Program" is explicitly implemented for all initial sales training. Determine the developmental level and objectives for each BDM's. Develop new corrective action plans for each direct report, utilising directive, and supportive coaching styles. Work with Sales Director to review performance on daily, weekly, monthly basis. Plan and commit to a schedule with each BDM based on tenured productivity and developmental level. Utilises Coaching and Field Evaluations for each field accompaniment. Focus coaching on specific developmental objectives. Conduct productive sales meetings focused on skill development issues. Prepare and conduct semi-annual and annual reviews for all BDM's. Requires a full clean driving licence. Regular driving is an essential element of the role. Must have flexibility to travel across the UK when required. P46483MA2R5 INDFIR
May 01, 2024
Full time
Portfolio has got an amazing opportunity with an industry leading and award-winning employer who are looking to recruit an experienced highly motivated Regional/Field Sales Manager , with a proven track record of improving sales performance to join their already successful national team. Offering a generous package off up to a 60k basic + 5k Car allowance/ company car , quarterly and yearly bonuses based on the performance of the BDMs in the region against target. OTE 85K-100k + Other group benefits The business has gone through substantial growth over the last 5 years with an annual turnover of 40million + and a unique client base over 15,000 they are looking to bring in exceptional individual to help manage expansion of their already great business model. Working closely with the Sales Director and Managing a team of field-based BDMs, in your assigned region tasked with developing business with SME/Medium employers providing solution-based business services. You will also work in conjunction with the Head of Telesales and Telesales management team to ensure the quality and quantity of appointments stay high. What you'll bring to the Organisation Proven track record of managing, driving, and motivating a field sales team to hit sales targets. Proved experience in leading high performing sales teams ideally with exposure of selling into the SME market. Strong organisational skills, with the ability to multi-task and manage and monitor sales process and pipeline. Highly numerate with the ability to quickly understand the key figures that impact sales performance. Key Responsibilities Takes ownership for the success of all new hires. Ensure that "New Hire Training Program" is explicitly implemented for all initial sales training. Determine the developmental level and objectives for each BDM's. Develop new corrective action plans for each direct report, utilising directive, and supportive coaching styles. Work with Sales Director to review performance on daily, weekly, monthly basis. Plan and commit to a schedule with each BDM based on tenured productivity and developmental level. Utilises Coaching and Field Evaluations for each field accompaniment. Focus coaching on specific developmental objectives. Conduct productive sales meetings focused on skill development issues. Prepare and conduct semi-annual and annual reviews for all BDM's. Requires a full clean driving licence. Regular driving is an essential element of the role. Must have flexibility to travel across the UK when required. P46483MA2R5 INDFIR
This accountancy practice on Milton Keynes had tripled its team since the pandemic and as part of a well documented growth strategy now needs a Tax Advisory Manager to take on a diverse portfolio of clients which will include high net worth individuals, family businesses, SMEs and large corporates, business owners, and managers and partners in professional services firms click apply for full job details
May 01, 2024
Full time
This accountancy practice on Milton Keynes had tripled its team since the pandemic and as part of a well documented growth strategy now needs a Tax Advisory Manager to take on a diverse portfolio of clients which will include high net worth individuals, family businesses, SMEs and large corporates, business owners, and managers and partners in professional services firms click apply for full job details
JRRL are seeking an Insurance Account Manager to join their client in Bromley within the Household Department. The successful candidate will have previous experience with providing insurance policy quotes within either housing, motor or broking and the ability to deal professionally with clients. Key Responsibilities of the Insurance Account Manager: Managing existing client accounts and dealing with new enquiries Liaising with clients on the phone throughout the process Research and provide new quotations for various financial products Reaching out to clients when their policies are due to see if they wish to renew Processing renewals adhering to Treating Customers Fairly company policy Provide former and prospective clients with quotations at next renewal Collecting and arranging payment where required under finance schemes Diary management Person Specification for the Insurance Account Manager : Experience of providing quotes direct to customers on insurance policies gained either from an insurance company, broker or financial institution such as banks or a building society Knowledge of FCA protocols, Data Protection and GDPR Strong customer service skills Proficient in MS Office This Insurance Account Manager position is a great job opportunity to join a small and friendly team within this professional financial services company where treating customers fairly is of utmost importance
May 01, 2024
Full time
JRRL are seeking an Insurance Account Manager to join their client in Bromley within the Household Department. The successful candidate will have previous experience with providing insurance policy quotes within either housing, motor or broking and the ability to deal professionally with clients. Key Responsibilities of the Insurance Account Manager: Managing existing client accounts and dealing with new enquiries Liaising with clients on the phone throughout the process Research and provide new quotations for various financial products Reaching out to clients when their policies are due to see if they wish to renew Processing renewals adhering to Treating Customers Fairly company policy Provide former and prospective clients with quotations at next renewal Collecting and arranging payment where required under finance schemes Diary management Person Specification for the Insurance Account Manager : Experience of providing quotes direct to customers on insurance policies gained either from an insurance company, broker or financial institution such as banks or a building society Knowledge of FCA protocols, Data Protection and GDPR Strong customer service skills Proficient in MS Office This Insurance Account Manager position is a great job opportunity to join a small and friendly team within this professional financial services company where treating customers fairly is of utmost importance
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
May 01, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
Office manager position within a specialist and reputable firm of highly skilled surveyors and technicians, offering a one stop service from consultation to cure for rising damp, condensation & black mould, wet & dry rot, and woodworm They are PCA certified surveyors, and cover work all over South East London, and Kent. They are looking to recruit an office manager/works co-ordinator, who is experienced in admin, as well as having basic construction and building knowledge. If you are an administrator or office manager with construction industry experience, you are the perfect candidate for this role Office Manager Position Overview Administrative Management: Oversee day-to-day office operations, including managing correspondence, answering phones, and responding to inquiries. Coordinate office activities and schedules, ensuring deadlines are met and tasks are prioritized effectively. Human Resources Support: Assist with recruitment and onboarding processes, including posting job ads, scheduling interviews, and preparing employment contracts. Maintain employee records, including attendance, leave, and performance evaluations. Financial Administration: Assist with accounts payable and receivable processes, including invoice processing, expense tracking, and payment reconciliation. Prepare financial reports and budgets as needed, in collaboration with the finance department. Facilities Management: Ensure the cleanliness, safety, and maintenance of the office environment, including equipment and supplies. Coordinate office repairs and maintenance, liaising with vendors and contractors as necessary. Project Support: Provide administrative support to project managers and teams, including organizing meetings, preparing documents, and managing project files. Assist with project documentation and reporting, ensuring accuracy and completeness. Client Communication: Serve as a point of contact for clients, suppliers, and subcontractors, addressing inquiries and resolving issues in a timely and professional manner. Maintain client databases and records, ensuring confidentiality and accuracy of information. Office Manager Position Requirements Bachelors degree in business administration, business management, office management, or related fields are preferred Experience in a construction or building firm is preferred Basic understanding on construction or surveyors is preferred Excellent communication, organisation, interpersonal skills Proficient in Microsoft office and office management software Previous office management, or lead administration experience is essential Office Manager Position Remuneration Salary depending on experience and industry experience. In the 40k region Range of benefits and perks to be discussed Fully office based 9-5pm - can do flexible hours Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
May 01, 2024
Full time
Office manager position within a specialist and reputable firm of highly skilled surveyors and technicians, offering a one stop service from consultation to cure for rising damp, condensation & black mould, wet & dry rot, and woodworm They are PCA certified surveyors, and cover work all over South East London, and Kent. They are looking to recruit an office manager/works co-ordinator, who is experienced in admin, as well as having basic construction and building knowledge. If you are an administrator or office manager with construction industry experience, you are the perfect candidate for this role Office Manager Position Overview Administrative Management: Oversee day-to-day office operations, including managing correspondence, answering phones, and responding to inquiries. Coordinate office activities and schedules, ensuring deadlines are met and tasks are prioritized effectively. Human Resources Support: Assist with recruitment and onboarding processes, including posting job ads, scheduling interviews, and preparing employment contracts. Maintain employee records, including attendance, leave, and performance evaluations. Financial Administration: Assist with accounts payable and receivable processes, including invoice processing, expense tracking, and payment reconciliation. Prepare financial reports and budgets as needed, in collaboration with the finance department. Facilities Management: Ensure the cleanliness, safety, and maintenance of the office environment, including equipment and supplies. Coordinate office repairs and maintenance, liaising with vendors and contractors as necessary. Project Support: Provide administrative support to project managers and teams, including organizing meetings, preparing documents, and managing project files. Assist with project documentation and reporting, ensuring accuracy and completeness. Client Communication: Serve as a point of contact for clients, suppliers, and subcontractors, addressing inquiries and resolving issues in a timely and professional manner. Maintain client databases and records, ensuring confidentiality and accuracy of information. Office Manager Position Requirements Bachelors degree in business administration, business management, office management, or related fields are preferred Experience in a construction or building firm is preferred Basic understanding on construction or surveyors is preferred Excellent communication, organisation, interpersonal skills Proficient in Microsoft office and office management software Previous office management, or lead administration experience is essential Office Manager Position Remuneration Salary depending on experience and industry experience. In the 40k region Range of benefits and perks to be discussed Fully office based 9-5pm - can do flexible hours Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.