Cambridge - Above market rate salary + excellent benefits Role Reporting to the Team Leader, this is a busy and challenging role in which you will be responsible for providing a high quality support service to lawyers within the Corporate & Commercial Team. You Experience in a similar role, such as a PA or Secretary and ideally within a similar environment Experience of providing support to multiple people i.e. diary management, arranging travel/events Excellent knowledge of Microsoft Office systems; Outlook and Word The ability to work as part of a team and establishes good working relationships at all levels Excellent planning and organisational skills Flexible and willing to work additional hours as the role demands Provides outstanding client service at all times Is able to communicate clearly and effectively at all levels Has excellent presentational and attention to detail skills Remains calm under pressure For further information on the role and a confidential discussion please contact Hollie Preston at Errington Legal. We are an equal opportunities recruiter, committed to ensuring an inclusive and supportive recruitment process. We embrace and promote diversity as we understand the importance and value of this both for us and our clients.
May 01, 2024
Full time
Cambridge - Above market rate salary + excellent benefits Role Reporting to the Team Leader, this is a busy and challenging role in which you will be responsible for providing a high quality support service to lawyers within the Corporate & Commercial Team. You Experience in a similar role, such as a PA or Secretary and ideally within a similar environment Experience of providing support to multiple people i.e. diary management, arranging travel/events Excellent knowledge of Microsoft Office systems; Outlook and Word The ability to work as part of a team and establishes good working relationships at all levels Excellent planning and organisational skills Flexible and willing to work additional hours as the role demands Provides outstanding client service at all times Is able to communicate clearly and effectively at all levels Has excellent presentational and attention to detail skills Remains calm under pressure For further information on the role and a confidential discussion please contact Hollie Preston at Errington Legal. We are an equal opportunities recruiter, committed to ensuring an inclusive and supportive recruitment process. We embrace and promote diversity as we understand the importance and value of this both for us and our clients.
Customer Service Team Leader Location: Banbury - Hybrid Job Type: Full-time Are you a seasoned leader with a passion for customer service excellence? Join our client's dynamic team as a Customer Service Team Leader and spearhead a team dedicated to outstanding service delivery. Role Overview: Leadership: Supervise and manage a team of customer service representatives. Coaching: Provide ongoing coaching, feedback, and performance evaluations. Performance Monitoring: Analyse team performance metrics to identify areas for improvement. Customer Resolution: Handle escalated customer inquiries ensuring issues are resolved professionally and promptly. Cross-functional Collaboration: Work alongside other departments to resolve issues and enhance customer satisfaction. Strategy Development: Craft strategies to improve the customer service experience. Team Communication: Conduct regular meetings to ensure goals and expectations are clearly communicated. Recruitment and Onboarding: Assist in hiring and training new team members. Product Knowledge: Maintain a thorough understanding of company products, services, and policies. Ideal Candidate: Possesses exemplary customer service and leadership skills. Has proven experience in customer service, preferably in a leadership role. Demonstrates strong problem-solving abilities and can manage challenging situations effectively. What's on Offer: Competitive Salary & Comprehensive Benefits: Enjoy a competitive compensation package Health & Wellbeing Programme: Access to 24/7 online GP, virtual wellbeing, mental health support, and online dental assistance. Income Protection: Receive 50% of your salary for up to 2 years if you're unable to work due to long-term illness. Life Assurance: In case of untimely demise, your beneficiary receives double your salary. Enhanced Parental Pay: Improved maternity, paternity, adoption, and shared parental benefits, including unexpected childcare support. Paid Time Off: 25 days of annual leave plus additional loyalty days and 4 volunteer days for charity. Additional Perks: Discounted gym membership, Monthly Lunch Fridays, staff discounts, pension auto-enrolment, various social events throughout the year, and fresh fruit provided. Join us and lead a team where your guidance and vision can directly enhance customer interactions and satisfaction.
May 01, 2024
Full time
Customer Service Team Leader Location: Banbury - Hybrid Job Type: Full-time Are you a seasoned leader with a passion for customer service excellence? Join our client's dynamic team as a Customer Service Team Leader and spearhead a team dedicated to outstanding service delivery. Role Overview: Leadership: Supervise and manage a team of customer service representatives. Coaching: Provide ongoing coaching, feedback, and performance evaluations. Performance Monitoring: Analyse team performance metrics to identify areas for improvement. Customer Resolution: Handle escalated customer inquiries ensuring issues are resolved professionally and promptly. Cross-functional Collaboration: Work alongside other departments to resolve issues and enhance customer satisfaction. Strategy Development: Craft strategies to improve the customer service experience. Team Communication: Conduct regular meetings to ensure goals and expectations are clearly communicated. Recruitment and Onboarding: Assist in hiring and training new team members. Product Knowledge: Maintain a thorough understanding of company products, services, and policies. Ideal Candidate: Possesses exemplary customer service and leadership skills. Has proven experience in customer service, preferably in a leadership role. Demonstrates strong problem-solving abilities and can manage challenging situations effectively. What's on Offer: Competitive Salary & Comprehensive Benefits: Enjoy a competitive compensation package Health & Wellbeing Programme: Access to 24/7 online GP, virtual wellbeing, mental health support, and online dental assistance. Income Protection: Receive 50% of your salary for up to 2 years if you're unable to work due to long-term illness. Life Assurance: In case of untimely demise, your beneficiary receives double your salary. Enhanced Parental Pay: Improved maternity, paternity, adoption, and shared parental benefits, including unexpected childcare support. Paid Time Off: 25 days of annual leave plus additional loyalty days and 4 volunteer days for charity. Additional Perks: Discounted gym membership, Monthly Lunch Fridays, staff discounts, pension auto-enrolment, various social events throughout the year, and fresh fruit provided. Join us and lead a team where your guidance and vision can directly enhance customer interactions and satisfaction.
Your new company A leader in digital energy & carbon emissions technology, driving sustainable change for the planet. Delivering top consultancy and technology capabilities to its clients, making sure results are sustainable for the long term. Your new role Executive Assistant role acting as first point of contact for the new CEO, 25 hours per week Monday - Friday, carrying out standard EA duties such as; Diary and inbox management International travel arrangements High level meetings, setting agendas, minute taking and follow-up actions Event Management, from arranging venues, equipment, catering, accomodation and travel for participants from various locations Operational compliance Document preparation and handling Administrative processes and databases What you'll need to succeed Previous experience supporting C-suite or senior level Excellent organisational skills with diary management Experience leading processes Experience in a fast-paced environment and tech-savvy What you'll get in return Flexibility and hybrid, flexible with the hours Collaborative environment Excellent benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Your new company A leader in digital energy & carbon emissions technology, driving sustainable change for the planet. Delivering top consultancy and technology capabilities to its clients, making sure results are sustainable for the long term. Your new role Executive Assistant role acting as first point of contact for the new CEO, 25 hours per week Monday - Friday, carrying out standard EA duties such as; Diary and inbox management International travel arrangements High level meetings, setting agendas, minute taking and follow-up actions Event Management, from arranging venues, equipment, catering, accomodation and travel for participants from various locations Operational compliance Document preparation and handling Administrative processes and databases What you'll need to succeed Previous experience supporting C-suite or senior level Excellent organisational skills with diary management Experience leading processes Experience in a fast-paced environment and tech-savvy What you'll get in return Flexibility and hybrid, flexible with the hours Collaborative environment Excellent benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Elevate your career in client services administration with a pivotal role that places you at the heart of company coordination and execution. A prestigious organisation is in search of a seasoned Senior Client Services Administrator to lead the orchestration of company programmes, ensuring top-notch communication and operational efficiency across various departments and key stakeholders.With a generous salary bracket of £28,000 to £30,000, dependent on experience, and the flexibility of working hours between 9am-5pm or 8am-4pm, Monday to Friday, this position offers a harmonious work-life balance.The chosen candidate will be instrumental in coordinating and overseeing the planning, scheduling, and execution of company programmes. This role requires a professional who thrives on building and maintaining robust client relationships and delivering on their expectations. Leadership and guidance to the team are paramount, creating a supportive atmosphere that fosters collaboration.A vigilant eye for programme performance is essential, coupled with the initiative to implement improvements. Inventory management and the ability to ensure the timely replenishment of supplies are also key responsibilities. The role demands the preparation and presentation of detailed reports on programme progress and the development of procedures to enhance efficiency.The ideal candidate will possess exceptional communication skills, capable of engaging with a diverse range of stakeholders. Strong leadership skills with a proven ability to manage and motivate teams are essential. Organisation and multitasking skills are a must, as is the ability to work independently and adapt to changing priorities.A quick learner with the drive to self-motivate will excel in this role, especially when gaining knowledge of company protocols and safety procedures. Familiarity with inventory logs and logistics coordination is advantageous, and project management experience, while not essential, is highly desirable.Step into a role that not only demands excellence but also nurtures professional growth and development. If this resonates with your career aspirations, apply to be the catalyst in a role that is central to the success of company programmes.
May 01, 2024
Full time
Elevate your career in client services administration with a pivotal role that places you at the heart of company coordination and execution. A prestigious organisation is in search of a seasoned Senior Client Services Administrator to lead the orchestration of company programmes, ensuring top-notch communication and operational efficiency across various departments and key stakeholders.With a generous salary bracket of £28,000 to £30,000, dependent on experience, and the flexibility of working hours between 9am-5pm or 8am-4pm, Monday to Friday, this position offers a harmonious work-life balance.The chosen candidate will be instrumental in coordinating and overseeing the planning, scheduling, and execution of company programmes. This role requires a professional who thrives on building and maintaining robust client relationships and delivering on their expectations. Leadership and guidance to the team are paramount, creating a supportive atmosphere that fosters collaboration.A vigilant eye for programme performance is essential, coupled with the initiative to implement improvements. Inventory management and the ability to ensure the timely replenishment of supplies are also key responsibilities. The role demands the preparation and presentation of detailed reports on programme progress and the development of procedures to enhance efficiency.The ideal candidate will possess exceptional communication skills, capable of engaging with a diverse range of stakeholders. Strong leadership skills with a proven ability to manage and motivate teams are essential. Organisation and multitasking skills are a must, as is the ability to work independently and adapt to changing priorities.A quick learner with the drive to self-motivate will excel in this role, especially when gaining knowledge of company protocols and safety procedures. Familiarity with inventory logs and logistics coordination is advantageous, and project management experience, while not essential, is highly desirable.Step into a role that not only demands excellence but also nurtures professional growth and development. If this resonates with your career aspirations, apply to be the catalyst in a role that is central to the success of company programmes.
Enrolment Administrator /Tuition Administrator Salary: £38k - £48k Immediate startHybridPart- time (4 days a week) The Client: My client is a specialist school , based in the heart of London. They are looking for a proactive and organised Enrolment Administrator /Tuition Administrator to join their team on a temporary basis with potential to go permanent. Do you want to be part of an exciting company and take the next step in your career? The Role: Salary: £38k - £48k Will Responding to queries from students regarding fees Financial duties such as taking payments and processing fees Keeping track of student payments and ensuring none are missed Updating through Excel sheet and ensuring the data is acurrate First point of contact for students with queries and being able to respond in a timely manner Based in central London The Person: To apply for this role, you must have prior experience in this type of role within a school/ college/ university. You will be experienced, hardworking, proactive, and able to think on your feet. This is a great environment to work in.EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998Morgan Spencer Limited, registered in England & Wales No: OUR MISSION: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them.
May 01, 2024
Full time
Enrolment Administrator /Tuition Administrator Salary: £38k - £48k Immediate startHybridPart- time (4 days a week) The Client: My client is a specialist school , based in the heart of London. They are looking for a proactive and organised Enrolment Administrator /Tuition Administrator to join their team on a temporary basis with potential to go permanent. Do you want to be part of an exciting company and take the next step in your career? The Role: Salary: £38k - £48k Will Responding to queries from students regarding fees Financial duties such as taking payments and processing fees Keeping track of student payments and ensuring none are missed Updating through Excel sheet and ensuring the data is acurrate First point of contact for students with queries and being able to respond in a timely manner Based in central London The Person: To apply for this role, you must have prior experience in this type of role within a school/ college/ university. You will be experienced, hardworking, proactive, and able to think on your feet. This is a great environment to work in.EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998Morgan Spencer Limited, registered in England & Wales No: OUR MISSION: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them.
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Duties Include: Improving customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop, maintain, and optimise service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance Recruit, mentor and develop customer service advisors; and nurture an environment where they can excel through encouragement and empowerment Conduct performance management and maintain high levels of morale, through an appraisal programme, objective setting, regular 1:1 reviews and team meetings Hold regular team meetings, generate team and individual feedback in respect to process and service improvements Manage a robust absence process Experience and Skills Required: At least 3 years' experience as a Customer Service Team Leader or Manager or Contact Centre Team Leader or Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools Strong client-facing and communication skills, both written and oral A positive, can-do attitude and the ability to adapt to change The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative support to the senior leadership team, co-ordinating and producing reports. In return you will be offered a salary of £26,000 to £28,000 depending on experience. Working hours are Monday to Friday, 8:30am - 5:30pm with an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
May 01, 2024
Full time
Job Brief: A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team. The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Duties Include: Improving customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Develop, maintain, and optimise service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance Recruit, mentor and develop customer service advisors; and nurture an environment where they can excel through encouragement and empowerment Conduct performance management and maintain high levels of morale, through an appraisal programme, objective setting, regular 1:1 reviews and team meetings Hold regular team meetings, generate team and individual feedback in respect to process and service improvements Manage a robust absence process Experience and Skills Required: At least 3 years' experience as a Customer Service Team Leader or Manager or Contact Centre Team Leader or Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools Strong client-facing and communication skills, both written and oral A positive, can-do attitude and the ability to adapt to change The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions. Responsibilities will also include providing administrative support to the senior leadership team, co-ordinating and producing reports. In return you will be offered a salary of £26,000 to £28,000 depending on experience. Working hours are Monday to Friday, 8:30am - 5:30pm with an hour for lunch; this is fully office based. Also, you will be offered 20 days annual leave plus statutory Bank Holidays rising by one day per each year of service up to 25 days.
Role Title: Showroom Host Location: Brighton Full-time: Monday to Saturday (on rotation), 9:30am-6pm Reports to: Regional Sales Director Harvey Jones have hand-built more than 15,000 bespoke kitchens and know exactly what it takes to deliver furniture that our clients are proud to use and have in their homes. We craft our kitchens in simple, beautifully made designs. They are built to last using traditional construction techniques, and each design can be customised and personalised to our clients exact needs and tastes. We are a growing company with 27 showrooms across the UK and plans to open more, and our award-winning ranges and projects are regularly featured across magazines, newspapers, and design websites. The Role: To be a Brand Ambassador, and support the Harvey Jones client journey in your showroom. Optimise showroom coverage, in person and through the facilitation of Designers and DA s diary management. Delivery of first-class engagement and rapport building, leading to booking time for Designers Discovery sessions (from both walk-in leads, and telephones) The role is intended to enable Kitchen Designers to dedicate maximum time to sales and design activity while ensuring the production, procurement and installation functions are working with specifications which support a right-first-time approach and minimise error, remedial cost and delay. Showroom Job Description: Showroom upkeep and maintenance (health & safety; stock stationery orders and monitoring; showroom presentation including visual props) Cleaner s management; organising and keeping showroom maintenance checklist) presentation materials). Managing administration duties (client communication; filing; petty cash). Showroom diary management to ensure sales cover. In the absence of a sales designer, meeting and greeting walk-in prospective clients as per training provided. Issuing reports to different functions/management as requested, and ensure they are recorded in the appropriate communication channel (KPIs of the role and petty cash etc) training support. Providing a welcome to potential clients, when there is no Kitchen Designer present or available, ensuring the conversation is in line with company brand guidelines and supports the onward client journey. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned and the job description will be reviewed and updated as the needs of the business evolve.
May 01, 2024
Full time
Role Title: Showroom Host Location: Brighton Full-time: Monday to Saturday (on rotation), 9:30am-6pm Reports to: Regional Sales Director Harvey Jones have hand-built more than 15,000 bespoke kitchens and know exactly what it takes to deliver furniture that our clients are proud to use and have in their homes. We craft our kitchens in simple, beautifully made designs. They are built to last using traditional construction techniques, and each design can be customised and personalised to our clients exact needs and tastes. We are a growing company with 27 showrooms across the UK and plans to open more, and our award-winning ranges and projects are regularly featured across magazines, newspapers, and design websites. The Role: To be a Brand Ambassador, and support the Harvey Jones client journey in your showroom. Optimise showroom coverage, in person and through the facilitation of Designers and DA s diary management. Delivery of first-class engagement and rapport building, leading to booking time for Designers Discovery sessions (from both walk-in leads, and telephones) The role is intended to enable Kitchen Designers to dedicate maximum time to sales and design activity while ensuring the production, procurement and installation functions are working with specifications which support a right-first-time approach and minimise error, remedial cost and delay. Showroom Job Description: Showroom upkeep and maintenance (health & safety; stock stationery orders and monitoring; showroom presentation including visual props) Cleaner s management; organising and keeping showroom maintenance checklist) presentation materials). Managing administration duties (client communication; filing; petty cash). Showroom diary management to ensure sales cover. In the absence of a sales designer, meeting and greeting walk-in prospective clients as per training provided. Issuing reports to different functions/management as requested, and ensure they are recorded in the appropriate communication channel (KPIs of the role and petty cash etc) training support. Providing a welcome to potential clients, when there is no Kitchen Designer present or available, ensuring the conversation is in line with company brand guidelines and supports the onward client journey. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned and the job description will be reviewed and updated as the needs of the business evolve.
Job Title: Medical Secretary Location: University Hospital of North Tees Hours: 37.5 Monday to Friday 8.30 to 16.30 Trust Location: Hardwick Road, Hardwick, Stockton-on-Tees TS19 8PE Payrate: £12.86/HR What you'll be responsible for: Provide a comprehensive secretarial and administrative support service to clinicians and their associated staff, following all relevant operational policies, procedures, and work practices, to ensure the timely processing of all patient related information, including clinic letters, reports, referrals, appointments etc. Preparing agenda's, inviting attendees, taking, and typing minutes of meetings Typing of Urgent and Complex documents, i.e. emergency health care plans, discharges, clinic letters, reports, arranging DNAR etc. for clinicians using appropriate technologies and processing as directed. Maintain the electronic diaries of clinicians, organising meetings, study leave, annual leave, etc, using appropriate technology. Arrange for any further investigation requests, second opinion forms, prescription requests etc. are communicated to the correct dept / clinician, ensuring the requests are recorded in the patient record immediately and documents are sent in a timely manner to the required recipient, and scanned into the patient record. Ensure clinic outcome letters have been dictated the same day for each patient listed on a clinic and for patients who have received a telephone consultation. Confirm that the dictations are available for transcription within the required timescales and ensure any missing clinic letters are highlighted to the appropriate consultant to dictate, with escalation to the senior leads where required. Daily completion and monitoring of the compliance form and related spreadsheet. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Excellent telephone manner Excellent communication skills (written and verbal) Excellent IT skills Audio typing skills/Med Sec experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities - Keep up with the essentials and more. Build holiday allowance for every shift you work - your work life balance is important to us. Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
May 01, 2024
Full time
Job Title: Medical Secretary Location: University Hospital of North Tees Hours: 37.5 Monday to Friday 8.30 to 16.30 Trust Location: Hardwick Road, Hardwick, Stockton-on-Tees TS19 8PE Payrate: £12.86/HR What you'll be responsible for: Provide a comprehensive secretarial and administrative support service to clinicians and their associated staff, following all relevant operational policies, procedures, and work practices, to ensure the timely processing of all patient related information, including clinic letters, reports, referrals, appointments etc. Preparing agenda's, inviting attendees, taking, and typing minutes of meetings Typing of Urgent and Complex documents, i.e. emergency health care plans, discharges, clinic letters, reports, arranging DNAR etc. for clinicians using appropriate technologies and processing as directed. Maintain the electronic diaries of clinicians, organising meetings, study leave, annual leave, etc, using appropriate technology. Arrange for any further investigation requests, second opinion forms, prescription requests etc. are communicated to the correct dept / clinician, ensuring the requests are recorded in the patient record immediately and documents are sent in a timely manner to the required recipient, and scanned into the patient record. Ensure clinic outcome letters have been dictated the same day for each patient listed on a clinic and for patients who have received a telephone consultation. Confirm that the dictations are available for transcription within the required timescales and ensure any missing clinic letters are highlighted to the appropriate consultant to dictate, with escalation to the senior leads where required. Daily completion and monitoring of the compliance form and related spreadsheet. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Excellent telephone manner Excellent communication skills (written and verbal) Excellent IT skills Audio typing skills/Med Sec experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities - Keep up with the essentials and more. Build holiday allowance for every shift you work - your work life balance is important to us. Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you looking for the right role for you? Then look no further Project Assistant (approx. 4 months) Salary - £25,350 per annum (plus benefits) Hours - 37.5 hours per week, 8.00am to 4.30pm Location Postcode - EH22 1SXAs the Project Assistant, you will be responsible for Incinerated Bottom Ash which will include the following: understanding the scope and requirements of the project, planning risks, schedules, and resources, organising and using project management tools, and supporting the delivery, monitoring, and closure of project(s).This vacancy is for a full-time position, working 5 days per week for approx. 4 months. Our promise to you - 25 days annual leave (full year entitlement) pro rata for 4 months- Pension scheme- Life Insurance- On the job training/progression- Recognition- Flexible benefits including high street savings, cycle to work scheme and Gymflex membership- Access to an Employee Assistance Programme and the Best Doctors Service What will you be doing? - Learn the process of the energy from waste plant- Present project(s) upon completions/end of contract What are we looking for? - The ability to think logically and solve problems effectively and efficiently- Good communication skills- Effective team building skills About Us We are FCC Environment, one of the nation's leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Our vision is to be the environmental company of choice, delivering change for a sustainable future.We operate over 200 facilities in England, Scotland and Wales and employ around 2,500 employees.With the Environment Bill going through Westminster this year and DEFRA's new Resources and Waste strategy focusing our minds on ever more recycling and best practice in waste management, the profile of the UK's waste management industry has never been higher. With more local authorities calling a Climate Crisis and a clear push towards net-zero carbon across the economy, the pressure is on us all as citizens and us as a business to reduce waste and maximise re-use and recovery. We need people who are up for the challenge. We need people with ideas. We need you. Together we will meet the UK's waste management and energy recovery needs.FCC Environment is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be. How to apply So, if you want to advance or kickstart your career as a Project Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 01, 2024
Full time
Are you looking for the right role for you? Then look no further Project Assistant (approx. 4 months) Salary - £25,350 per annum (plus benefits) Hours - 37.5 hours per week, 8.00am to 4.30pm Location Postcode - EH22 1SXAs the Project Assistant, you will be responsible for Incinerated Bottom Ash which will include the following: understanding the scope and requirements of the project, planning risks, schedules, and resources, organising and using project management tools, and supporting the delivery, monitoring, and closure of project(s).This vacancy is for a full-time position, working 5 days per week for approx. 4 months. Our promise to you - 25 days annual leave (full year entitlement) pro rata for 4 months- Pension scheme- Life Insurance- On the job training/progression- Recognition- Flexible benefits including high street savings, cycle to work scheme and Gymflex membership- Access to an Employee Assistance Programme and the Best Doctors Service What will you be doing? - Learn the process of the energy from waste plant- Present project(s) upon completions/end of contract What are we looking for? - The ability to think logically and solve problems effectively and efficiently- Good communication skills- Effective team building skills About Us We are FCC Environment, one of the nation's leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Our vision is to be the environmental company of choice, delivering change for a sustainable future.We operate over 200 facilities in England, Scotland and Wales and employ around 2,500 employees.With the Environment Bill going through Westminster this year and DEFRA's new Resources and Waste strategy focusing our minds on ever more recycling and best practice in waste management, the profile of the UK's waste management industry has never been higher. With more local authorities calling a Climate Crisis and a clear push towards net-zero carbon across the economy, the pressure is on us all as citizens and us as a business to reduce waste and maximise re-use and recovery. We need people who are up for the challenge. We need people with ideas. We need you. Together we will meet the UK's waste management and energy recovery needs.FCC Environment is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be. How to apply So, if you want to advance or kickstart your career as a Project Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Repairs Administrator Temporary, 3 months+ £16 Umbrella Kent Hamilton Woods Associates are currently recruiting for a Repairs Administrator to join an organisation based in Kent on a 3-month basis, which could to lead to permanent. Duties & Responsibilities of the Repairs Administrator: Maintaining the database for all damp and mould cases, updating progress Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Administrator: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Lucie Houston - Senior Recruitment Consultant at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
May 01, 2024
Full time
Repairs Administrator Temporary, 3 months+ £16 Umbrella Kent Hamilton Woods Associates are currently recruiting for a Repairs Administrator to join an organisation based in Kent on a 3-month basis, which could to lead to permanent. Duties & Responsibilities of the Repairs Administrator: Maintaining the database for all damp and mould cases, updating progress Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Administrator: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Lucie Houston - Senior Recruitment Consultant at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 01, 2024
Full time
This role has a starting salary of £21,474 per annum, based on a 36 hour working week. This role is a 18 month fixed term apprenticeship opportunity. We are very excited to be recruiting a Library Apprentice based at Guildford Library. You will predominantly be working at Guildford and Horsley Libraries but we may occasionally ask you to work at other libraries within the South group of libraries. On average, you'll spend 4 days a week working and learning on the job and 1 day a week studying and completing work towards your qualification which will be the equivalent of 2 A-Levels. Rewards and Benefits Level 3 qualification in Library, Information and Archive Services 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About Us Surrey Libraries offer a broad range of services and are the social, economic, learning, and cultural hubs right at the heart of communities across Surrey. We offer a range of activities and events to support local communities ranging from rhymetime, coding and chess clubs, through to helping people improve their computer skills and hosting reading groups and exhibitions. Surrey County Council's Library Service has partnered with Westminster Adult Education Service to offer this opportunity for an apprentice position, leading to a Level 3 qualification in Library, Information and Archive Services. About the Role In this role you will: Work as part of the team of Library Assistants to deliver a high-quality library service and excellent customer care by helping local communities and residents access information, learning, digital services and reading for pleasure. Assist in the delivery of events, activities, book stock work and digital services. Use the library management system to help customers find the books and information they need. Contribute towards library performance objectives such as improving book issue statistics, increasing library membership and visitor engagement. Gain experience of working alongside volunteers, stakeholders and other library partners. You will work alongside colleagues and acquire the skills, knowledge, behaviours and understanding needed for this busy, public facing working environment. We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the library and the team. As you gain more confidence in your role, you'll be supported to do more and more! Apprenticeship Support You will be guided through the qualification by Westminster Adult Education Service and will be provided with a tutor who will help you plan tasks and projects to complete your qualification and mark the work that you do. This apprenticeship offers a blended learning approach comprising of workshops, distance learning, one-to-one and classroom based delivery. The library branch manager will support your personal development throughout your apprenticeship and you will be given protected time to complete your course work. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. How to Apply Applying with us is simple! All we ask is that you upload your CV and answer the following questions about yourself and the role you're applying for to see if this apprenticeship is a good match for you: Have you acquired GCSE Maths and English grades A -C/8-4, or functional skills Level 2? If requested, would you be able to provide evidence of these qualifications (i.e., certificates)? What excites you about this apprenticeship? What do you think good customer service looks like from a library staff member? What steps would they take to ensure customer satisfaction? Why do you feel the library is important to the local community? Rota Week 1 Week 2 Monday 9.30-5.30 9.30-5.30 Tuesday 9-5 9-5 Wednesday 9-5.30 9-5.30 Thursday 9-5.30 10.30-7 Friday 9-5 9-5 The job advert closes at 23:59 on 05/05/2024 with interviews planned for the week commencing 13/05/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
AdministratorLocation: LiverpoolSalary: £24,000Duration: 12 Months Fixed Term Contract Hours of work: 9am - 5pmMy client based in Liverpool City Centre is looking to recruit a team of Administrators to provide a professional and reliable service for clients, investment managers, advisers and product providers. Specialising within Financial Services you will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis.Benefits include: Great pension package Private medical insurance 25 days holidays + bank holidays Opportunity to buy extra holidays Duties and responsibilities: Provide a professional and reliable service for clients, investment managers, advisers, and product providers. Ensure you are adhering to the teams current SLAs and to all regulatory requirements. Accountable for administrative tasks within the team in line with the team's procedures manual. Be aware of Client Asset Sourcebook (CASS) related processes relevant to your team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and externalSkills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focusMeasures of success: Strong performance against team targets Delivery against agreed objectives Active participation in team and group wide activities/ projects/ initiativesExperience: Financial services experience preferable A minimum of 5 GCSE's (grade A-C/ 5-9) including Maths & EnglishIf this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
AdministratorLocation: LiverpoolSalary: £24,000Duration: 12 Months Fixed Term Contract Hours of work: 9am - 5pmMy client based in Liverpool City Centre is looking to recruit a team of Administrators to provide a professional and reliable service for clients, investment managers, advisers and product providers. Specialising within Financial Services you will be accountable for all administrative tasks within the team and will support the continuous improvement across the team leading to enhancements in efficiency and client and customer experience. The role is offered on a full time basis.Benefits include: Great pension package Private medical insurance 25 days holidays + bank holidays Opportunity to buy extra holidays Duties and responsibilities: Provide a professional and reliable service for clients, investment managers, advisers, and product providers. Ensure you are adhering to the teams current SLAs and to all regulatory requirements. Accountable for administrative tasks within the team in line with the team's procedures manual. Be aware of Client Asset Sourcebook (CASS) related processes relevant to your team and that you escalate any issues to your manager Build and maintain relationships with all stakeholders, both internal and externalSkills and knowledge: Excellent organisational and time management skills High level of accuracy and attention to detail Ability to grasp new tasks quickly Strong written and verbal communication skills Client service focusMeasures of success: Strong performance against team targets Delivery against agreed objectives Active participation in team and group wide activities/ projects/ initiativesExperience: Financial services experience preferable A minimum of 5 GCSE's (grade A-C/ 5-9) including Maths & EnglishIf this is a role that you would be interested in please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division. You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The File Handler Assistant role involves working with File Handler(s) within a team environment. It is possible that as a File Handler Assistant that you will work with either 1 or 2 aligned File Handlers, or for any of the File Handlers within the fraud team.The role involves working, by way of delegation, on cases on behalf of a wide range of Insurance clients. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handler(s). On occasion the File Handler Assistant will be required to undertake strategic assessments on the case as well as to act on behalf of the File Handler in their absenceThe role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers' strategic decision making. There will be exposure to several types of fraud work consisting of the following types of claim:• Bogus Passenger• Staged/Contrived• Fraudulent Exaggeration• Induced accidents• Low Speed Impact• Late Notification Claims• Credit Hire Fraud• MIB Claims• Organised Crime Compensation package Hyrbrid working 1 day in the office, 4 days remote,Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Health Care Cash plan Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Key Accountabilities The work handled by the File Handler Assistant will be governed by the caseload of the File Handler(s) that they are assigned to, these include but are not limited to: Litigation • Procedural drafting• Costs SchedulesInvestigations• Evidential reviews and assessments• Liaising with policyholders and witnesses• Proofing of key witnesses• Working with counsel• Instructing experts - internal and/or external suppliers Resolution • Negotiation of third party costs in accordance with the CPR• Drafting of appropriate settlement documentationResponsibilities in case management include, but not limited to: Client Excellence • Assisting on files in accordance with agreed client guidelines• Ensuring maximum client satisfaction on each case Technical excellence • Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy• Ensures all file and investigative deadlines are complied with• Dealing, and achieving, the best result with litigation, ensuring full compliance with the court timetable• Dealing pro-actively and achieving the best results with the case investigations from receipt until point of resolution• Timely and accurate maintenance of all Case Management Systems from opening to closure• Adherence to file management policies• Ensure compliance with the SRA Standards & Regulations Financial Excellence • Be commercially aware, by working in an efficient and effective manner• Commercial awareness so as to retain profitability• Achieve financial targets• Ensure timely and accurate billing Cultural Excellence • Adhere to the Keoghs Values Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton office - Hybrid Essential Skills and Attributes • Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment• Experience of drafting court documents and understanding of processes• Good telephone and communication skills with people at all levels inside and outside the business• An ability to organise and prioritise tasks using initiative• Calm under pressure with the ability to re-prioritise and delegate effectively when required• An ability to analyse evidence• Good Literacy and IT skills• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met• Ability to work effectively within the Keoghs Shared Behaviour framework Required Soft Skills: • Client Care/Service• Organisation• Ability to prioritise and adaptability• Teamwork and collaboration• Oral and written communication• Interpersonal and social Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Keoghs values We are connectedWe are DynamicWe are InnovativeWe succeed together
May 01, 2024
Full time
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division. You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The File Handler Assistant role involves working with File Handler(s) within a team environment. It is possible that as a File Handler Assistant that you will work with either 1 or 2 aligned File Handlers, or for any of the File Handlers within the fraud team.The role involves working, by way of delegation, on cases on behalf of a wide range of Insurance clients. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handler(s). On occasion the File Handler Assistant will be required to undertake strategic assessments on the case as well as to act on behalf of the File Handler in their absenceThe role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers' strategic decision making. There will be exposure to several types of fraud work consisting of the following types of claim:• Bogus Passenger• Staged/Contrived• Fraudulent Exaggeration• Induced accidents• Low Speed Impact• Late Notification Claims• Credit Hire Fraud• MIB Claims• Organised Crime Compensation package Hyrbrid working 1 day in the office, 4 days remote,Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years' service and to 27 after 10 years' service, Health Care Cash plan Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan , Gym Flex Key Accountabilities The work handled by the File Handler Assistant will be governed by the caseload of the File Handler(s) that they are assigned to, these include but are not limited to: Litigation • Procedural drafting• Costs SchedulesInvestigations• Evidential reviews and assessments• Liaising with policyholders and witnesses• Proofing of key witnesses• Working with counsel• Instructing experts - internal and/or external suppliers Resolution • Negotiation of third party costs in accordance with the CPR• Drafting of appropriate settlement documentationResponsibilities in case management include, but not limited to: Client Excellence • Assisting on files in accordance with agreed client guidelines• Ensuring maximum client satisfaction on each case Technical excellence • Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy• Ensures all file and investigative deadlines are complied with• Dealing, and achieving, the best result with litigation, ensuring full compliance with the court timetable• Dealing pro-actively and achieving the best results with the case investigations from receipt until point of resolution• Timely and accurate maintenance of all Case Management Systems from opening to closure• Adherence to file management policies• Ensure compliance with the SRA Standards & Regulations Financial Excellence • Be commercially aware, by working in an efficient and effective manner• Commercial awareness so as to retain profitability• Achieve financial targets• Ensure timely and accurate billing Cultural Excellence • Adhere to the Keoghs Values Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton office - Hybrid Essential Skills and Attributes • Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment• Experience of drafting court documents and understanding of processes• Good telephone and communication skills with people at all levels inside and outside the business• An ability to organise and prioritise tasks using initiative• Calm under pressure with the ability to re-prioritise and delegate effectively when required• An ability to analyse evidence• Good Literacy and IT skills• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met• Ability to work effectively within the Keoghs Shared Behaviour framework Required Soft Skills: • Client Care/Service• Organisation• Ability to prioritise and adaptability• Teamwork and collaboration• Oral and written communication• Interpersonal and social Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Keoghs values We are connectedWe are DynamicWe are InnovativeWe succeed together
With a client's increasing workload, Search are currently looking to work with an Estimator to further strengthen the clients commercial team. The ideal candidate would be based in the Inverness area and have a Civils Background.KEY DUTIES/ RESPONSIBILITIESTendering Activities: Form part of the head office commercial team. Respond to business opportunities, requesting to participate in tendering opportunities. On receipt of documents, review and report to the Commercial Manager on the timescales, requirements, opportunities and risks of particular projects to establish whether to bid or not. Check and process all tender documents that have been received. Upload and format all BQs to the internal estimating spreadsheet format. Take-off quantities from drawings/documents if required. Send out enquiries to suppliers and sub-contractors. Prepare comparisons on supplier/subcontractor bids received. Price BQs from first principles using the internal outputs and rates. Assemble tender bids/documents and supporting information. Present/review prepared bids with the Commercial Manager and relevant senior staff. Timeously submit bids in accordance with the ITT. Respond to client queries/amendments on submitted tenders. When successful, arrange a hand-over meeting with the construction team and prepare a comprehensive pack of tender information to inform the commercial lead for the project.Other duties/ responsibilities: Developing and maintaining good professional relationships with colleagues, suppliers, subcontractors, clients and their representatives. Regularly updating the Director/Commercial Manager of any potential commercial threats and opportunities. Provide any other reasonable duties as requested by the Director/Commercial ManagerPERFORMANCE MEASURES Provision of accurate financial information. Relationships with key external and internal business contacts.KEY COMPETENCES The ability to carefully and accurately process all tender information to ensure that robust competitive tenders are prepared. Have detailed knowledge of construction techniques and principles. Have good communication skills. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 01, 2024
Full time
With a client's increasing workload, Search are currently looking to work with an Estimator to further strengthen the clients commercial team. The ideal candidate would be based in the Inverness area and have a Civils Background.KEY DUTIES/ RESPONSIBILITIESTendering Activities: Form part of the head office commercial team. Respond to business opportunities, requesting to participate in tendering opportunities. On receipt of documents, review and report to the Commercial Manager on the timescales, requirements, opportunities and risks of particular projects to establish whether to bid or not. Check and process all tender documents that have been received. Upload and format all BQs to the internal estimating spreadsheet format. Take-off quantities from drawings/documents if required. Send out enquiries to suppliers and sub-contractors. Prepare comparisons on supplier/subcontractor bids received. Price BQs from first principles using the internal outputs and rates. Assemble tender bids/documents and supporting information. Present/review prepared bids with the Commercial Manager and relevant senior staff. Timeously submit bids in accordance with the ITT. Respond to client queries/amendments on submitted tenders. When successful, arrange a hand-over meeting with the construction team and prepare a comprehensive pack of tender information to inform the commercial lead for the project.Other duties/ responsibilities: Developing and maintaining good professional relationships with colleagues, suppliers, subcontractors, clients and their representatives. Regularly updating the Director/Commercial Manager of any potential commercial threats and opportunities. Provide any other reasonable duties as requested by the Director/Commercial ManagerPERFORMANCE MEASURES Provision of accurate financial information. Relationships with key external and internal business contacts.KEY COMPETENCES The ability to carefully and accurately process all tender information to ensure that robust competitive tenders are prepared. Have detailed knowledge of construction techniques and principles. Have good communication skills. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
A leading Manchester City Centre law firm are currently looking to recruit an experienced Legal PA/Legal Secretary to join their Commercial Litigation team to provide PA support to the busy team. Previous experience as a legal secretary/legal PA is essential The firm have a fantastic reputation within the legal industry, good staff retention and offer an excellent benefits package. Hybrid working of up to two days a week remote is available. Duties include Liaising directly with clients and contacts Some digital dictation typing Management of diaries, meetings and fee earner commitments Liaising with other departments, accounts and central management Numerate and able to understand accounts for the purpose of billing, paying disbursements and assisting credit control Collating and completing expense forms Opening and closing client files Benefits include Fantastic reputation within the legal industry Award winning Excellent staff retention Annual promotions process open to all staff 25 days holiday plus office closure over Christmas and New Year Company wide sports teams and social event Cycle to work scheme Gym membership Season ticket loan Free travel insurance Modern and central Manchester City Centre offices
May 01, 2024
Full time
A leading Manchester City Centre law firm are currently looking to recruit an experienced Legal PA/Legal Secretary to join their Commercial Litigation team to provide PA support to the busy team. Previous experience as a legal secretary/legal PA is essential The firm have a fantastic reputation within the legal industry, good staff retention and offer an excellent benefits package. Hybrid working of up to two days a week remote is available. Duties include Liaising directly with clients and contacts Some digital dictation typing Management of diaries, meetings and fee earner commitments Liaising with other departments, accounts and central management Numerate and able to understand accounts for the purpose of billing, paying disbursements and assisting credit control Collating and completing expense forms Opening and closing client files Benefits include Fantastic reputation within the legal industry Award winning Excellent staff retention Annual promotions process open to all staff 25 days holiday plus office closure over Christmas and New Year Company wide sports teams and social event Cycle to work scheme Gym membership Season ticket loan Free travel insurance Modern and central Manchester City Centre offices
Job Title: Assistant Customer Service Supervisor Location: St Albans Starting Salary: £23,500 with the opportunity to progress to £25,979 per annum (pro rata for part-time) Hours: 25.5 hours per week Contract: Permanent Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at St Albans Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. We look for people who are friendly, confident, and outgoing. You will have excellent communication and admin skills and you will be passionate about providing great customer care. You will also be confident in leading a team and be able to complete tasks quickly and accurately. Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer. Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our Creator-Space resources, including 3D printers and virtual reality devices. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. Closing Date : 5th May 2024 Interview Date : TBC May 2024 If you do not provide answers to the questions below and upload along with your application, your application will be rejected. How to Apply As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 5 key questions which are located at the end of the advert and a template can be found in the 'Available Documents'. 1. Supervision: What experience have you had in balancing an admin role with front line supervision? 2. Teamwork: Please tell us how you have supervised a reliable, flexible and supportive team and how you have worked collaboratively with your line manager to achieve aims and objectives. 3. Administrative Duties: Can you tell us what skills you have which would support maintaining Health & Safety, property and training requirements within the workplace. 4. Organisation: Please tell us how you have organised and prioritised tasks and been methodical, and how you have collated data and returned to timescale. 5. IT Skills: Please tell us about your use of Microsoft Office, the Internet, social media, and devices such as tablets, laptops, and PCs, and how you have helped others use technology. If you do not provide answers to the questions and upload to your application, your application will be rejected.
May 01, 2024
Full time
Job Title: Assistant Customer Service Supervisor Location: St Albans Starting Salary: £23,500 with the opportunity to progress to £25,979 per annum (pro rata for part-time) Hours: 25.5 hours per week Contract: Permanent Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. Hertfordshire's libraries are more than collections of books. They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today's Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside the Library Manager. To support the delivery of the Inspiring Libraries 10-year strategy. You will have the skills and abilities to support the Library Manager to actively supervise the team at St Albans Library, including staff timetabling, training and development. You will also support the Library Manager with statistic and financial data, Health & Safety as well as act as the senior on duty as and when required. You will have the ability to compile, maintain and provide effective returns for monthly statistical information. You will also actively engage with the delivery and promotion of all frontline services in the library and outreach activities as required. We look for people who are friendly, confident, and outgoing. You will have excellent communication and admin skills and you will be passionate about providing great customer care. You will also be confident in leading a team and be able to complete tasks quickly and accurately. Above all, you will be a reliable and flexible team player who is willing and able to engage with the full range of services, activities, and events that libraries offer. Assistant Customer Service Supervisor roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, helping people to complete their UK visa applications for the right to stay in this country or assisting people to use our Creator-Space resources, including 3D printers and virtual reality devices. All our Library Assistant Customer Service Supervisor roles help to make a positive difference to people's lives. Closing Date : 5th May 2024 Interview Date : TBC May 2024 If you do not provide answers to the questions below and upload along with your application, your application will be rejected. How to Apply As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 5 key questions which are located at the end of the advert and a template can be found in the 'Available Documents'. 1. Supervision: What experience have you had in balancing an admin role with front line supervision? 2. Teamwork: Please tell us how you have supervised a reliable, flexible and supportive team and how you have worked collaboratively with your line manager to achieve aims and objectives. 3. Administrative Duties: Can you tell us what skills you have which would support maintaining Health & Safety, property and training requirements within the workplace. 4. Organisation: Please tell us how you have organised and prioritised tasks and been methodical, and how you have collated data and returned to timescale. 5. IT Skills: Please tell us about your use of Microsoft Office, the Internet, social media, and devices such as tablets, laptops, and PCs, and how you have helped others use technology. If you do not provide answers to the questions and upload to your application, your application will be rejected.
Legal PA - Commercial Litigation Manchester City Centre Join a team of highly skilled commercial litigation lawyers as a Legal PA, working for a leading full-service law firm! Our client, a well-established and prestigious organisation, is seeking a motivated and dynamic individual to join their team. As a Legal PA, you will have the opportunity to work closely with a range of professionals, from board members to junior lawyers, in an exciting and fast-paced environment. Key Responsibilities: Work as an integral part of a dynamic and high-performing team. Liaise directly with clients and maintain strong relationships with contacts. Efficiently handle digital dictation typing and document management. Manage diaries, schedule meetings, and keep track of fee earner commitments. Collaborate with other departments, accounts, and central management. Utilise numeracy skills to handle billing, disbursements, and assist with credit control. Collect and complete expense forms accurately. Ensure proper organisation of client files, both opening and closing. Qualifications and Experience: Previous experience in a commercial law firm Excellent secretarial and administration skills Good IT skills including Word, Excel, Proclaim Our client prides themselves on fostering a collaborative and supportive work environment, where teamwork is encouraged, and individual growth is supported. They offer a hybrid working model, allowing for flexibility and work-life balance. If you are a proactive and detail-oriented individual, ready to make a difference in the legal field, this is the opportunity for you. Join our client's team and become an essential part of their success story. Apply today and let your skills shine in a challenging and rewarding Legal PA role. Please send your CV to or call Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Legal PA - Commercial Litigation Manchester City Centre Join a team of highly skilled commercial litigation lawyers as a Legal PA, working for a leading full-service law firm! Our client, a well-established and prestigious organisation, is seeking a motivated and dynamic individual to join their team. As a Legal PA, you will have the opportunity to work closely with a range of professionals, from board members to junior lawyers, in an exciting and fast-paced environment. Key Responsibilities: Work as an integral part of a dynamic and high-performing team. Liaise directly with clients and maintain strong relationships with contacts. Efficiently handle digital dictation typing and document management. Manage diaries, schedule meetings, and keep track of fee earner commitments. Collaborate with other departments, accounts, and central management. Utilise numeracy skills to handle billing, disbursements, and assist with credit control. Collect and complete expense forms accurately. Ensure proper organisation of client files, both opening and closing. Qualifications and Experience: Previous experience in a commercial law firm Excellent secretarial and administration skills Good IT skills including Word, Excel, Proclaim Our client prides themselves on fostering a collaborative and supportive work environment, where teamwork is encouraged, and individual growth is supported. They offer a hybrid working model, allowing for flexibility and work-life balance. If you are a proactive and detail-oriented individual, ready to make a difference in the legal field, this is the opportunity for you. Join our client's team and become an essential part of their success story. Apply today and let your skills shine in a challenging and rewarding Legal PA role. Please send your CV to or call Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, a well established market leader, is looking for a Sales Administrator to support their fast paced and growing team. This is a varied position supporting the Directors, Sales Team and the office. The chosen candidate will have - Previous Administration experience - Sales order processing and invoicing experience - Excellent communication skills - Advance PC and Numeracy skills - High attention to detail and visual accuracy - Must be able to drive due to location - Experience with Xero would be an advantage This is a great opportunity and the client is offering a very competitive salary package to the right candidate. If you have the required experience and you would like to be considered for this vacancy please apply today Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.
May 01, 2024
Full time
Our client, a well established market leader, is looking for a Sales Administrator to support their fast paced and growing team. This is a varied position supporting the Directors, Sales Team and the office. The chosen candidate will have - Previous Administration experience - Sales order processing and invoicing experience - Excellent communication skills - Advance PC and Numeracy skills - High attention to detail and visual accuracy - Must be able to drive due to location - Experience with Xero would be an advantage This is a great opportunity and the client is offering a very competitive salary package to the right candidate. If you have the required experience and you would like to be considered for this vacancy please apply today Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.