Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
About Us: We are a small but dynamic team of letting and property managers based in Wandsworth, London, dedicated to providing exceptional service to our clients. Our office environment is collaborative, supportive, and focused on achieving excellence in property management. Position Overview: As a Property Administrator, you will report to the Senior Property Manager, providing essential support in managing a range of administrative tasks. On joining our small, close-knit team, you will discover genuine job satisfaction by embracing this pivotal role within our friendly and supportive company. Your contribution will be instrumental in maintaining our high standards of service delivery. This role requires keen attention to detail, robust organizational skills, taking initiative and the ability to think practically and solve problems efficiently. You'll have the opportunity to make a significant impact and grow professionally in a collaborative environment where your efforts are valued and recognized. Key Responsibilities: Administer Fixflo / Arthur Online: Maintain comprehensive and up-to-date records related to properties, tenants, maintenance requests, and lease agreements. Ensure the accuracy of data and organize information in electronic filing systems using our CRM system ensuring its smooth operation and reliability. Tenant Communication: Serve as a point of contact for tenants, responding to their inquiries, requests, and concerns promptly and professionally. Maintain positive relationships with tenants and address their needs effectively using the CRM system. Maintenance Coordination: Collaborate with maintenance personnel or contractors to coordinate repairs, maintenance requests, and property inspections. Communicate with tenants to schedule appointments and ensure timely resolution of maintenance issues. Administrative Support: Provide administrative assistance to property managers, including preparing reports, scheduling appointments, and managing office correspondence. Compliance and Regulations: Stay informed about local laws, regulations, and housing codes related to property management. Ensure the properties meet the required standards and maintain compliance with applicable regulations. Holiday Cover: Provide holiday cover whilst property managers are away on annual leave. Requirements: Previous experience in property management or a related field preferred. Knowledge of Fixflo and or Arthur Online preferred but not essential. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office suite. Knowledge of relevant laws and regulations governing property management. Ability to work effectively both independently and as part of a team. A proactive and customer-focused approach to problem-solving. Benefits: Competitive salary based on experience. Opportunities for professional development and growth within our small team. Supportive and collaborative work environment. 25 days of annual leave plus a day off on your birthday! Generous company pension scheme. Convenient location in Wandsworth, London, with easy access to public transportation. How to Apply: If you are interested in joining our small team as a Property Administrator, please submit your CV and a cover letter outlining your qualifications and why you would be a great fit for the role. We look forward to hearing from you!
May 01, 2024
Full time
About Us: We are a small but dynamic team of letting and property managers based in Wandsworth, London, dedicated to providing exceptional service to our clients. Our office environment is collaborative, supportive, and focused on achieving excellence in property management. Position Overview: As a Property Administrator, you will report to the Senior Property Manager, providing essential support in managing a range of administrative tasks. On joining our small, close-knit team, you will discover genuine job satisfaction by embracing this pivotal role within our friendly and supportive company. Your contribution will be instrumental in maintaining our high standards of service delivery. This role requires keen attention to detail, robust organizational skills, taking initiative and the ability to think practically and solve problems efficiently. You'll have the opportunity to make a significant impact and grow professionally in a collaborative environment where your efforts are valued and recognized. Key Responsibilities: Administer Fixflo / Arthur Online: Maintain comprehensive and up-to-date records related to properties, tenants, maintenance requests, and lease agreements. Ensure the accuracy of data and organize information in electronic filing systems using our CRM system ensuring its smooth operation and reliability. Tenant Communication: Serve as a point of contact for tenants, responding to their inquiries, requests, and concerns promptly and professionally. Maintain positive relationships with tenants and address their needs effectively using the CRM system. Maintenance Coordination: Collaborate with maintenance personnel or contractors to coordinate repairs, maintenance requests, and property inspections. Communicate with tenants to schedule appointments and ensure timely resolution of maintenance issues. Administrative Support: Provide administrative assistance to property managers, including preparing reports, scheduling appointments, and managing office correspondence. Compliance and Regulations: Stay informed about local laws, regulations, and housing codes related to property management. Ensure the properties meet the required standards and maintain compliance with applicable regulations. Holiday Cover: Provide holiday cover whilst property managers are away on annual leave. Requirements: Previous experience in property management or a related field preferred. Knowledge of Fixflo and or Arthur Online preferred but not essential. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office suite. Knowledge of relevant laws and regulations governing property management. Ability to work effectively both independently and as part of a team. A proactive and customer-focused approach to problem-solving. Benefits: Competitive salary based on experience. Opportunities for professional development and growth within our small team. Supportive and collaborative work environment. 25 days of annual leave plus a day off on your birthday! Generous company pension scheme. Convenient location in Wandsworth, London, with easy access to public transportation. How to Apply: If you are interested in joining our small team as a Property Administrator, please submit your CV and a cover letter outlining your qualifications and why you would be a great fit for the role. We look forward to hearing from you!
What to expect as After Sales Administrator in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £500 100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
What to expect as After Sales Administrator in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline: 80% - £250 90% - £500 100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Job title: Maintenance Technician Location: Covering our developments based in the Midlands and North Hours: 37 per week, Monday to Friday Package: Competitive salary, Company Van and excellent benefits About the role We are looking for a skilled and diligent Maintenance Technician who enjoys working independently, is customer focused and content to travel within the Midlands and Northern region. The Maintenance Technician provides professional and courteous maintenance services to customers (our homeowners) requiring repairs and alterations within their newly purchased Retirement Apartment. Work on these snagging issues should be completed to a high standard of workmanship and is a complimentary service provided to the customer from their move in date and for the first two years of occupation. You will take great care and pride in your work, keeping disruption to a minimum for our homeowners and tidying up after yourself when carrying out duties and repairs. As the Maintenance Technician, you will be provided with a handheld tablet / mobile phone to assist with your diary, daily tasks and scheduled works. The Maintenance Technician role is part of a wider team, which includes our Group Customer Service Administrators who are office based and will support with work schedules and queries. Occasional visits to our Head Office in Ringwood, Hampshire, will be required. Due to the travel requirements of the role, a Company Van is provided and the occasional overnight stay may be required. Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9.00am - 5.00pm. About you Our new Maintenance Technician will demonstrate practical knowledge and experience of a trade or trades, ideally in carpentry, plumbing and decorating and will ideally hold a basic electrical qualification. Previous experience in housebuilding / construction would be advantageous. If you hold a technical qualification in building, such as City & Guilds, this is preferable. This is a customer facing role and therefore excellent people skills are essential. You will be able to demonstrate a courteous and professional manner, able to communicate with sensitivity, tact and diplomacy. To carry out the essential duties of the post, you must have a valid UK Driving Licence. How you'll be rewarded Competitive salary Company van Annual holiday entitlement of 24 days + Bank Holidays Day off on your birthday Group Personal Pension Plan Life Assurance Health Screening John Lewis vouchers - £200 to all expectant parents Ongoing investment into your personal development Training Courses and Professional Memberships paid Colleague well-being initiatives and ambassadors Peer recognition programme Colleague, Client, Land and Property Management referral incentives Access to Employee Assistance programme Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities About us We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we have exciting opportunities available across the UK. We're a family-owned business and we're going places. We're proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time. We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence. We've won a host of awards; most recently we were ranked in the Sunday Times Top 10 'Best Places to Work' and we were the first ever retirement living specialist to be crowned overall 'Housebuilder of the Year' by the WhatHouse? Awards. We are looking for the very best people to join our business so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. JBRP1_UKTJ
May 01, 2024
Full time
Job title: Maintenance Technician Location: Covering our developments based in the Midlands and North Hours: 37 per week, Monday to Friday Package: Competitive salary, Company Van and excellent benefits About the role We are looking for a skilled and diligent Maintenance Technician who enjoys working independently, is customer focused and content to travel within the Midlands and Northern region. The Maintenance Technician provides professional and courteous maintenance services to customers (our homeowners) requiring repairs and alterations within their newly purchased Retirement Apartment. Work on these snagging issues should be completed to a high standard of workmanship and is a complimentary service provided to the customer from their move in date and for the first two years of occupation. You will take great care and pride in your work, keeping disruption to a minimum for our homeowners and tidying up after yourself when carrying out duties and repairs. As the Maintenance Technician, you will be provided with a handheld tablet / mobile phone to assist with your diary, daily tasks and scheduled works. The Maintenance Technician role is part of a wider team, which includes our Group Customer Service Administrators who are office based and will support with work schedules and queries. Occasional visits to our Head Office in Ringwood, Hampshire, will be required. Due to the travel requirements of the role, a Company Van is provided and the occasional overnight stay may be required. Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9.00am - 5.00pm. About you Our new Maintenance Technician will demonstrate practical knowledge and experience of a trade or trades, ideally in carpentry, plumbing and decorating and will ideally hold a basic electrical qualification. Previous experience in housebuilding / construction would be advantageous. If you hold a technical qualification in building, such as City & Guilds, this is preferable. This is a customer facing role and therefore excellent people skills are essential. You will be able to demonstrate a courteous and professional manner, able to communicate with sensitivity, tact and diplomacy. To carry out the essential duties of the post, you must have a valid UK Driving Licence. How you'll be rewarded Competitive salary Company van Annual holiday entitlement of 24 days + Bank Holidays Day off on your birthday Group Personal Pension Plan Life Assurance Health Screening John Lewis vouchers - £200 to all expectant parents Ongoing investment into your personal development Training Courses and Professional Memberships paid Colleague well-being initiatives and ambassadors Peer recognition programme Colleague, Client, Land and Property Management referral incentives Access to Employee Assistance programme Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities About us We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we have exciting opportunities available across the UK. We're a family-owned business and we're going places. We're proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time. We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence. We've won a host of awards; most recently we were ranked in the Sunday Times Top 10 'Best Places to Work' and we were the first ever retirement living specialist to be crowned overall 'Housebuilder of the Year' by the WhatHouse? Awards. We are looking for the very best people to join our business so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. JBRP1_UKTJ
Job Description Role - Customer Service Administrator (known locally as Property Manager: Deposit Specialist) Salary - £23,600 per annum Location - Olympus Ave, Royal Leamington Spa, Warwick CV34 6RZ Days & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) Employment Type - Full-time, permanentHere at Accord: Countrywide , we are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Deposit Specialists play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, when coming to the end of their tenancy. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager: Deposit Specialist, you will be fully managing your own portfolio of tenancies ending, across any of our 60 brands. Acting as a key contact for our tenants and landlords in the end of tenancy process, from the moment notice is given, through to the security deposit being released.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Arrange end-of-tenancy check-out appointments with landlord, tenant, and supplier, communicating appropriately Cross-checking original inventory against check-out report and identifying tenant liabilities Negotiate with landlord and tenants to agree deductions, within legislative timescales Identifying general maintenance or improvements to maintain the property in good order Work closely with our branch colleagues, expedite the process where there is a new tenant moving into the property Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention and re-letting Work as a team player, being helpful and supportive to colleagues Ensure personal and team deadlines are met, service levels maintained and KPI's achieved About You: We're not just looking for good customer service; we re looking for Property Managers who can successfully negotiate agreements and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore you will need the following skills:- A positive 'can-do' approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Effective negotiating skills Excellent organisational skills with attention to detail Strong time management skills Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Wellness benefits, we are part of the wellness charity - MIND CC00410
May 01, 2024
Full time
Job Description Role - Customer Service Administrator (known locally as Property Manager: Deposit Specialist) Salary - £23,600 per annum Location - Olympus Ave, Royal Leamington Spa, Warwick CV34 6RZ Days & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) Employment Type - Full-time, permanentHere at Accord: Countrywide , we are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Deposit Specialists play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, when coming to the end of their tenancy. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager: Deposit Specialist, you will be fully managing your own portfolio of tenancies ending, across any of our 60 brands. Acting as a key contact for our tenants and landlords in the end of tenancy process, from the moment notice is given, through to the security deposit being released.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Arrange end-of-tenancy check-out appointments with landlord, tenant, and supplier, communicating appropriately Cross-checking original inventory against check-out report and identifying tenant liabilities Negotiate with landlord and tenants to agree deductions, within legislative timescales Identifying general maintenance or improvements to maintain the property in good order Work closely with our branch colleagues, expedite the process where there is a new tenant moving into the property Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention and re-letting Work as a team player, being helpful and supportive to colleagues Ensure personal and team deadlines are met, service levels maintained and KPI's achieved About You: We're not just looking for good customer service; we re looking for Property Managers who can successfully negotiate agreements and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore you will need the following skills:- A positive 'can-do' approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Effective negotiating skills Excellent organisational skills with attention to detail Strong time management skills Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Wellness benefits, we are part of the wellness charity - MIND CC00410
Insurance Claims Handler/Administrator Are you looking for a new challenge with the opportunity to build a successful career with one of the largest insurance brokers in the world? If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established and dynamic team servicing clients from around the globe. Previous insurance experience isn't necessary as full training will be given to the successful candidate who will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As an Insurance Claims Handler, you will be responsible for processing claims & resolving queries on behalf of your clients with the primary objective of gaining agreement & settlement from underwriters as efficiently as possible. As you develop your career, you'll be fully supported to take ownership of your own portfolio of clients and engage with a network of contacts to deliver an unrivalled client service on a global scale. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 50,000 employees in over 120 offices across the world. The team you will be joining services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe. Skills and experience that will lead to success Ideally, we're looking for someone with previous office experience or an insurance background with the following skills: Good knowledge of Microsoft Office including Outlook, Excel and Word. Excellent analytical and problem-solving skills. Good ability to work under your own initiative and as part of a team. Good communication skills, both written and oral. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 01, 2024
Full time
Insurance Claims Handler/Administrator Are you looking for a new challenge with the opportunity to build a successful career with one of the largest insurance brokers in the world? If so, Aon Business Services in Leicester are offering an exciting opportunity to join a well-established and dynamic team servicing clients from around the globe. Previous insurance experience isn't necessary as full training will be given to the successful candidate who will receive a competitive salary with a comprehensive benefits package, including an excellent pension with private healthcare Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As an Insurance Claims Handler, you will be responsible for processing claims & resolving queries on behalf of your clients with the primary objective of gaining agreement & settlement from underwriters as efficiently as possible. As you develop your career, you'll be fully supported to take ownership of your own portfolio of clients and engage with a network of contacts to deliver an unrivalled client service on a global scale. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 50,000 employees in over 120 offices across the world. The team you will be joining services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe. Skills and experience that will lead to success Ideally, we're looking for someone with previous office experience or an insurance background with the following skills: Good knowledge of Microsoft Office including Outlook, Excel and Word. Excellent analytical and problem-solving skills. Good ability to work under your own initiative and as part of a team. Good communication skills, both written and oral. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Repairs Administrator - £26,500 - £29,500 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday Friday Service - Housing & Property Location- ODS, Horspath Road, Cowley, Oxon, OX4 2RH What You ll Be Doing: We are looking for an enthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing & Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others. Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: Being the first point of contact and delivering excellent customer service for all Housing & Property queries Maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined Monitoring of the main Housing & Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs. Using the company system to log and raise repair requests and assign to internal operative/external contractor, within agreed KPI s. To work as a cohesive unit with other Repairs Administrators Provide effective communication across the Housing and Property department. Ensure accurate and consistent record keeping through housing management systems. Ensuring confidentiality and compliance with GDPR regulations Working closely with other Response admin teams to ensure flow of cross departmental information and consistent application of Response processes and procedures. The Successful Applicant: Our main priority is to find people who can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE s in English and Maths (or equivalent). Understanding and experience of working in an office environment. Experience in working with all MS Office packages, including excel. Experience working to strict deadlines without compromising content and service. Good communication skills, written, verbal and listening. Strong planning, organisational and time management skills Ability to work as part of a team Ability to work safely and responsibly without direct supervision and on own initiative. Able to handle confidential information appropriately. Flexible approach to working hours. Strong relationship building skills and to be able to build trusting and honest relationships quickly. What We Offer: 25 days annual leave and standard bank and public holidays Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme? Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme? Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Repairs Administrator position sounds like the role for you then please click Apply today! We would love to hear from you! This vacancy may close early. To learn more about Response and what we do, please visit our website: Response Mental Health Care & Support. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
May 01, 2024
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Repairs Administrator - £26,500 - £29,500 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday Friday Service - Housing & Property Location- ODS, Horspath Road, Cowley, Oxon, OX4 2RH What You ll Be Doing: We are looking for an enthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing & Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others. Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: Being the first point of contact and delivering excellent customer service for all Housing & Property queries Maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined Monitoring of the main Housing & Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs. Using the company system to log and raise repair requests and assign to internal operative/external contractor, within agreed KPI s. To work as a cohesive unit with other Repairs Administrators Provide effective communication across the Housing and Property department. Ensure accurate and consistent record keeping through housing management systems. Ensuring confidentiality and compliance with GDPR regulations Working closely with other Response admin teams to ensure flow of cross departmental information and consistent application of Response processes and procedures. The Successful Applicant: Our main priority is to find people who can live our values every day Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE s in English and Maths (or equivalent). Understanding and experience of working in an office environment. Experience in working with all MS Office packages, including excel. Experience working to strict deadlines without compromising content and service. Good communication skills, written, verbal and listening. Strong planning, organisational and time management skills Ability to work as part of a team Ability to work safely and responsibly without direct supervision and on own initiative. Able to handle confidential information appropriately. Flexible approach to working hours. Strong relationship building skills and to be able to build trusting and honest relationships quickly. What We Offer: 25 days annual leave and standard bank and public holidays Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme? Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme? Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS Free flu jabs Free DBS application If this Repairs Administrator position sounds like the role for you then please click Apply today! We would love to hear from you! This vacancy may close early. To learn more about Response and what we do, please visit our website: Response Mental Health Care & Support. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411
May 01, 2024
Full time
Job Description Salary - £23,150 per annumLocation - BromleyDays & Hours - Mon - Fri, 8:45am - 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am - 1pmEmployment Type - Full-time, permanent We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The role of a Property Administrator: As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinating urgent and routine repairs and maintenance Liaising with trades people/contractors and keeping customers up to date Organising safety inspections and managing remedial works Liaising with landlords following regular property visits Assisting customers with general tenancy queries Carrying out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Providing a first-class service to maximise customer retention Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary - full training is provided Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity . CC00411
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
May 01, 2024
Full time
Senior Property Administrator Meyer Scott Ref: VR/08918 Salary: 25,000 - 26,000 per annum Location: Swavesey, Cambs Type: Permanent Our client procures, develops, leases, and manages commercial properties in the UK. They own all their premises, many of which are in prime sites. This well-established business, based in well-appointed offices in the countryside, manages residential, student rooms and a wide variety of commercial and retail premises. As a Senior Administrator you would be managing a private portfolio of properties and tenancy requirements. Reporting to the Head of Commercial & Development. Key Objectives of job To maximise value of the portfolio by minimising voids and maximising rental income. To professionally manage the properties and tenant relationships. To ensure properties are kept in good condition, and that all Health & Safety and Compliance is in order. To ensure best service and advice is delivered within the department and in line with the companies' values and mission. To manage and maintain the Client relationship ensuring the required levels of service are met. To represent the company professionally Main Duties & Responsibilities To oversee key lease events (e.g. lease-ends) and progress the re-letting of vacant units. To oversee vacant unit marketing, including via external agents. To undertake regular property inspections and engage in person with tenants and other stakeholders. To mitigate costs and secure savings across the portfolio. To monitor service charge budgets and expenditure. To ensure Health & Safety and statutory compliance is to the required standard. To oversee insurance claims and associated works. To liaise with the Finance department to ensure charges and income are correct and up to date; and to assist the credit controller with the collection of arrears. To liaise with the Maintenance department and external contractors to progress repair works. To cooperate closely with the Senior Property Manager to resolve day-to-day management issues. To oversee your portfolio to ensure it is managed effectively and professionally, and to provide support to others as and when required. To assist line manager and other departments with refurbishment or redevelopment project when required. To liaise with and actively manage solicitors and external agents with regard to the drafting of new leases and associated documentation, as well as acquisition, disposal and financing due diligence where required. Software Proficiencies Outlook, Excel, Word, Landmark (property management software), Evernote. Hours: Monday to Friday 9am - 5.30pm
Job Title: Sales Executive Part time Location: Doncaster Salary: £26,(Apply online only) (prorated) Work Type: Office Based Working Hours: 10.30am 5.30pm Shift Pattern: 2 x week days / 1 x Saturday or Sunday (flexible) Essential Requirements: Minimum 2 years new build sales experience. Sales Executive Role: Interaction are delighted to be working with a leading construction company dedicated to delivering high-quality projects with precision and excellence. With a focus on innovation and client satisfaction, they are looking to welcome a part-time Sales Executive with a background in new build sales to join their dynamic team. The successful Sales Executive will be outgoing, organised and self-motivated. You will be responsible for achieving New Homes Sales, in line with achieving / exceeding set targets, maximising revenues wherever possible and positively contributing to the company s growth. Sales Executive Responsibilities: To deal effectively with existing and prospective purchasers in a professional and engaging manner at all times, to ensure the best customer experience. To be proactive and promptly follow up any leads received via email, telephone, Head Office and Rightmove website. Organise the maintenance and presentation of the Marketing Suite, Show Homes and landscaping ensuring that these are to the highest standard at all times. Conduct weekly checks to ensure all on and off-site signage is accurate and in a satisfactory condition, highlighting any issues to the Sales Manager. Conduct weekly checks on the development web site page and Right Move web site, highlighting any errors or amends to the Sales Administrator and Sales Manager responsible for the development. To be familiar with all New Build Competitors in the local area & conduct a monthly report. Generate and maintain a positive working relationship with local Estate Agents to attract new leads to the development. Research the local area to acquire knowledge on all Amenities, Education, Retail Outlets and Transport Links. Utilise and promote Company Purchasing Assistance Incentives effectively and positively promote the features & benefits of the use of company nominated Panel Solicitors. Identify any issues with unsold units and present ideas / action plan in conjunction with the Sales Executive and report to the Sales Manager. Up sell Purchaser Extras from the Excellence Range in order to enhance company revenues. Complete Standard Colour Choices for unsold units as set out by the Sales Manager and company standards. Ensure that all Standard Colour Choices and optional Extras are being installed as per the choices paperwork by inspecting plots at the relevant stages of build. Conduct daily inspections on any completed unsold stock units and compile a report on a weekly basis for the Site Manager to rectify any noted defects, monitoring that the works have been completed. Maintain weekly contact with existing purchasers on all aspects of build progress and any anticipated build date changes, keeping a record of the conversation in the plot file. Maintain weekly contact with the purchaser, their IFA and Solicitor to monitor all ongoing sales through to exchange of contracts within a six-week period from date of reservation. To ensure that all plots are ready for Home Tour by conducting an inspecting upon notification from the Site Manager that the CML Cover Note has been received. Conduct Homer Tour in a professional and knowledgeable manner with the Site Manager. To ensure Plots are ready for legal completion ensuring any defects from The Home Tour have been rectified and report any findings to the Site Manager. To ensure that Legal Completion Handovers are conducted in a professional and knowledgeable manner with the Site Manager. Sales Executive Requirements: Up to date knowledge of The New Build Industry and Housing Market. Excellent verbal and written communication skills. Proven track record in New Build Sales. Excellent knowledge of; GDPR Implications, The Property Mis-descriptions Act, The Data Protection Act, The Consumer Code for House Builders. Excellent organisational and customer service skills. Computer literate on IT systems. Ability to work as part of a team and effectively manage own workload. If you are interested in this Sales Executive role, please submit your CV. For more information, please call (phone number removed) or e-mail (url removed)
May 01, 2024
Full time
Job Title: Sales Executive Part time Location: Doncaster Salary: £26,(Apply online only) (prorated) Work Type: Office Based Working Hours: 10.30am 5.30pm Shift Pattern: 2 x week days / 1 x Saturday or Sunday (flexible) Essential Requirements: Minimum 2 years new build sales experience. Sales Executive Role: Interaction are delighted to be working with a leading construction company dedicated to delivering high-quality projects with precision and excellence. With a focus on innovation and client satisfaction, they are looking to welcome a part-time Sales Executive with a background in new build sales to join their dynamic team. The successful Sales Executive will be outgoing, organised and self-motivated. You will be responsible for achieving New Homes Sales, in line with achieving / exceeding set targets, maximising revenues wherever possible and positively contributing to the company s growth. Sales Executive Responsibilities: To deal effectively with existing and prospective purchasers in a professional and engaging manner at all times, to ensure the best customer experience. To be proactive and promptly follow up any leads received via email, telephone, Head Office and Rightmove website. Organise the maintenance and presentation of the Marketing Suite, Show Homes and landscaping ensuring that these are to the highest standard at all times. Conduct weekly checks to ensure all on and off-site signage is accurate and in a satisfactory condition, highlighting any issues to the Sales Manager. Conduct weekly checks on the development web site page and Right Move web site, highlighting any errors or amends to the Sales Administrator and Sales Manager responsible for the development. To be familiar with all New Build Competitors in the local area & conduct a monthly report. Generate and maintain a positive working relationship with local Estate Agents to attract new leads to the development. Research the local area to acquire knowledge on all Amenities, Education, Retail Outlets and Transport Links. Utilise and promote Company Purchasing Assistance Incentives effectively and positively promote the features & benefits of the use of company nominated Panel Solicitors. Identify any issues with unsold units and present ideas / action plan in conjunction with the Sales Executive and report to the Sales Manager. Up sell Purchaser Extras from the Excellence Range in order to enhance company revenues. Complete Standard Colour Choices for unsold units as set out by the Sales Manager and company standards. Ensure that all Standard Colour Choices and optional Extras are being installed as per the choices paperwork by inspecting plots at the relevant stages of build. Conduct daily inspections on any completed unsold stock units and compile a report on a weekly basis for the Site Manager to rectify any noted defects, monitoring that the works have been completed. Maintain weekly contact with existing purchasers on all aspects of build progress and any anticipated build date changes, keeping a record of the conversation in the plot file. Maintain weekly contact with the purchaser, their IFA and Solicitor to monitor all ongoing sales through to exchange of contracts within a six-week period from date of reservation. To ensure that all plots are ready for Home Tour by conducting an inspecting upon notification from the Site Manager that the CML Cover Note has been received. Conduct Homer Tour in a professional and knowledgeable manner with the Site Manager. To ensure Plots are ready for legal completion ensuring any defects from The Home Tour have been rectified and report any findings to the Site Manager. To ensure that Legal Completion Handovers are conducted in a professional and knowledgeable manner with the Site Manager. Sales Executive Requirements: Up to date knowledge of The New Build Industry and Housing Market. Excellent verbal and written communication skills. Proven track record in New Build Sales. Excellent knowledge of; GDPR Implications, The Property Mis-descriptions Act, The Data Protection Act, The Consumer Code for House Builders. Excellent organisational and customer service skills. Computer literate on IT systems. Ability to work as part of a team and effectively manage own workload. If you are interested in this Sales Executive role, please submit your CV. For more information, please call (phone number removed) or e-mail (url removed)
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
May 01, 2024
Full time
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
Our client, an award winning, multi office independent estate agency are looking for a Part-Time Administrator to join their office in Slough. The role will ideally require someone with previous administration experience but does not need to have been within the property industry, training will be provided. You must be a well organised, self motivated team player with exceptional attention to detail. You will need a driving licence and the use of your own car. Salary package and benefits of this Part-Time Administrator: Basic £25,000 Pro Rata 3 days per week 9-6 (can be flexible on days) All training will be provided. Parking at the office. The main areas of responsibility for this Part-Time Administrator role will include: Property visits. General administration duties. Managing your own diary. Responding to property queries. Answering phones and directing calls. Experience needed for this Part-Time Administrator role: Excellent organisational skills. Ability to work to deadlines. Ability to work under pressure. Self-motivation as well as the ability and courtesy to work well in a team and be a team player. Administration experience essential. Excellent IT skills. If this is the opportunity you've been waiting for, the chance to break into the property industry with training provided don't delay apply now!
May 01, 2024
Full time
Our client, an award winning, multi office independent estate agency are looking for a Part-Time Administrator to join their office in Slough. The role will ideally require someone with previous administration experience but does not need to have been within the property industry, training will be provided. You must be a well organised, self motivated team player with exceptional attention to detail. You will need a driving licence and the use of your own car. Salary package and benefits of this Part-Time Administrator: Basic £25,000 Pro Rata 3 days per week 9-6 (can be flexible on days) All training will be provided. Parking at the office. The main areas of responsibility for this Part-Time Administrator role will include: Property visits. General administration duties. Managing your own diary. Responding to property queries. Answering phones and directing calls. Experience needed for this Part-Time Administrator role: Excellent organisational skills. Ability to work to deadlines. Ability to work under pressure. Self-motivation as well as the ability and courtesy to work well in a team and be a team player. Administration experience essential. Excellent IT skills. If this is the opportunity you've been waiting for, the chance to break into the property industry with training provided don't delay apply now!
Monday - Friday £25K - £30K Awesome Benefits Talent Guardian is partnering with, an established Property Lender, based in Maidstone, in their search for a Compliance Analyst. This role requires a self-motivated individual with strong analytical and communication skills to join the Compliance team reporting into the Senior Compliance Manager. The Compliance Analyst will assist the Internal Review Manager in the monthly checking program, including end-to-end journey reviews, call monitoring, and document reviews. This role ensures compliance with policies, lending criteria, and regulatory standards. Key Responsibilities: Conducting regular monthly monitoring of case activity according to the Compliance framework process: End-to-end journey checks Internal review of completed cases. Call monitoring. Webchat records monitoring Documenting and reporting monitoring outcomes. Assigning remedial actions to team leaders Ensuring compliance with company policies, lending criteria, and procedures Prioritising workload against service deadlines Managing meeting diary schedule Considering risk and data protection issues in daily activities Key Skills/Competencies: Experience in financial services, preferably in mortgages Essential experience in compliance monitoring/QC Understanding of FCA regulations Strong attention to detail and accuracy Excellent IT skills Good interpersonal and organisational skills Team player with a proactive attitude Join a dynamic team and contribute to maintaining regulatory compliance and operational excellence. Apply now!
May 01, 2024
Full time
Monday - Friday £25K - £30K Awesome Benefits Talent Guardian is partnering with, an established Property Lender, based in Maidstone, in their search for a Compliance Analyst. This role requires a self-motivated individual with strong analytical and communication skills to join the Compliance team reporting into the Senior Compliance Manager. The Compliance Analyst will assist the Internal Review Manager in the monthly checking program, including end-to-end journey reviews, call monitoring, and document reviews. This role ensures compliance with policies, lending criteria, and regulatory standards. Key Responsibilities: Conducting regular monthly monitoring of case activity according to the Compliance framework process: End-to-end journey checks Internal review of completed cases. Call monitoring. Webchat records monitoring Documenting and reporting monitoring outcomes. Assigning remedial actions to team leaders Ensuring compliance with company policies, lending criteria, and procedures Prioritising workload against service deadlines Managing meeting diary schedule Considering risk and data protection issues in daily activities Key Skills/Competencies: Experience in financial services, preferably in mortgages Essential experience in compliance monitoring/QC Understanding of FCA regulations Strong attention to detail and accuracy Excellent IT skills Good interpersonal and organisational skills Team player with a proactive attitude Join a dynamic team and contribute to maintaining regulatory compliance and operational excellence. Apply now!
1st Stage Interviews: ongoing Curo, a leading Housing Association based in Bath, is recruiting for a Contract Administrator to join the Property Operations team looking after our property services. This role will require you to be able to drive and have access to a vehicle. You will be working out of our Keynsham office once a week, 2 days a week out of our Bath head office. Why Join Curo? Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. Were one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust. This means delivering exceptional customer service while treating all individuals warmly and honestly. We value diversity, tailor services where possible, and maintain transparent, inclusive communication. Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise. Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons. What you'll be doing We are looking for an organised and pro-active administrator to join our contract admin team based in Bath. Working from home is possible but we are looking for colleagues to be in the office at least 3 days a week. Youll be supporting delivery of effective and efficient fleet and supply chain contracts that deliver outstanding services to our customers. You will be handling query resolution and relationship management with internal and external stakeholders. More about you Ideally we are looking for someone: Who has a driving license and access to a vehicle. With experience of providing high quality, customer focused services that deliver high levels of customer satisfaction. With experience of providing administrative services within an organisation which deals with large volumes of varied transactions and a complex customer base. Understands the invoice process, specifically; Credit notes and reconciling statements from our contractors. Who is methodical and had an organised approach to work with the ability to handle a busy, varied workload. Being able to cope with interruptions and changes and manage meeting targets and deadlines. Demonstrate a good level of numeracy, literacy and IT skills. The ability to work collaboratively and flexibly are also important. Experience of working in an environment dealing with fleet and supply chain safety would be an advantage but is not essential and training will be provided. At the same time you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same. What youll get in return We think youll have a job that makes you feel good about what youre doing and help us to make a difference to our customers lives every day. So in return for all your hard work, not only do you get a great salary but we also offer: 26 days annual leave (plus public holidays) rising to 29 days after 3 years service. An additional days leave on your birthday Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10% Annual Homes for Good Reward. Life Assurance Policy (up to 6x your annual salary) Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work Perks at Work access to 1000s of discounts online and in-store. Employee Assistance Programme (EAP) providing friendly impartial advice on financial, health, work or mental wellbeing. Free Parking at many of our Offices. For an informal discussion about the role please call: Samantha Thomas on We will be closing applications on 28th April, however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think youre the person for this job, please dont delay and apply today. JBRP1_UKTJ
May 01, 2024
Full time
1st Stage Interviews: ongoing Curo, a leading Housing Association based in Bath, is recruiting for a Contract Administrator to join the Property Operations team looking after our property services. This role will require you to be able to drive and have access to a vehicle. You will be working out of our Keynsham office once a week, 2 days a week out of our Bath head office. Why Join Curo? Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. Were one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust. This means delivering exceptional customer service while treating all individuals warmly and honestly. We value diversity, tailor services where possible, and maintain transparent, inclusive communication. Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise. Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons. What you'll be doing We are looking for an organised and pro-active administrator to join our contract admin team based in Bath. Working from home is possible but we are looking for colleagues to be in the office at least 3 days a week. Youll be supporting delivery of effective and efficient fleet and supply chain contracts that deliver outstanding services to our customers. You will be handling query resolution and relationship management with internal and external stakeholders. More about you Ideally we are looking for someone: Who has a driving license and access to a vehicle. With experience of providing high quality, customer focused services that deliver high levels of customer satisfaction. With experience of providing administrative services within an organisation which deals with large volumes of varied transactions and a complex customer base. Understands the invoice process, specifically; Credit notes and reconciling statements from our contractors. Who is methodical and had an organised approach to work with the ability to handle a busy, varied workload. Being able to cope with interruptions and changes and manage meeting targets and deadlines. Demonstrate a good level of numeracy, literacy and IT skills. The ability to work collaboratively and flexibly are also important. Experience of working in an environment dealing with fleet and supply chain safety would be an advantage but is not essential and training will be provided. At the same time you will demonstrate resilience and the desire to work in an interesting environment where no day is ever the same. What youll get in return We think youll have a job that makes you feel good about what youre doing and help us to make a difference to our customers lives every day. So in return for all your hard work, not only do you get a great salary but we also offer: 26 days annual leave (plus public holidays) rising to 29 days after 3 years service. An additional days leave on your birthday Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10% Annual Homes for Good Reward. Life Assurance Policy (up to 6x your annual salary) Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work Perks at Work access to 1000s of discounts online and in-store. Employee Assistance Programme (EAP) providing friendly impartial advice on financial, health, work or mental wellbeing. Free Parking at many of our Offices. For an informal discussion about the role please call: Samantha Thomas on We will be closing applications on 28th April, however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think youre the person for this job, please dont delay and apply today. JBRP1_UKTJ
Job Description Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley .This is an opportunity to work for the UK's largest Property Services Group, specialising in residential lettings.We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we re on the lookout for those with great communication skills! Responsibilities of a Customer Complaints Administrator Work within a team office environment handling your own caseload of customer concerns/complaints. Respond to calls and written communications in a variety of formats including letters, emails and online feedback. Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales. Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills - both written and verbally Good at building and maintaining relationships with customers and stakeholders across the business Effective time management and managing expectations Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given Self-motivated - able to work independently whilst maintaining a team player Benefits of being a Customer Complaints Administrator: Pension Scheme Full training provided with excellent career progression opportunities throughout the business including qualifications in residential lettings Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Cycle to work scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00407
May 01, 2024
Full time
Job Description Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley .This is an opportunity to work for the UK's largest Property Services Group, specialising in residential lettings.We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we re on the lookout for those with great communication skills! Responsibilities of a Customer Complaints Administrator Work within a team office environment handling your own caseload of customer concerns/complaints. Respond to calls and written communications in a variety of formats including letters, emails and online feedback. Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales. Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills - both written and verbally Good at building and maintaining relationships with customers and stakeholders across the business Effective time management and managing expectations Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given Self-motivated - able to work independently whilst maintaining a team player Benefits of being a Customer Complaints Administrator: Pension Scheme Full training provided with excellent career progression opportunities throughout the business including qualifications in residential lettings Perks at Work - Discounts on products and services inc electrical & Travel Discounts on estate agency, mortgage, conveyancing and surveying services. Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme. Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health. Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK. Cycle to work scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00407
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, PermanentDavies and Partners Solicitors is a well-established law firm with over 30 years' experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester.Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review client's documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lender's interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges.Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request.As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities.You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF-
May 01, 2024
Full time
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, PermanentDavies and Partners Solicitors is a well-established law firm with over 30 years' experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester.Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review client's documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lender's interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges.Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request.As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities.You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF-
JOB TITLE: CONVEYANCING TEAM ASSISTANT SALARY: £25,000 - £27,000 HOURS OF EMPLOYMENT: Monday to Friday BENEFITS: 25 + stats + excellent additional bens Do you commute to work at a distance and are now looking to work in Cambridge? Do you have experience in Residential Conveyancing and want to support a busy team? If so, an excellent opportunity has arisen for a Legal Team Assistant at a forward-thinking Cambridge law firm. If you are an experienced Conveyancing Assistant or Secretary seeking a work-life balance with good IT skills, we welcome your CV. Main Purpose of the Role: To provide the team and wider Department with the administrative support they need, to allow seamless legal services to clients and to help them maximise the amount of time they can spend on client work. Daily Duties: Extensive client liaison - Interaction with clients, including telephone discussions/meetings and greeting at appointments. Taking new enquiries using the new enquiries form Dealing with the administrative aspects of the matter once opened by the Office Administrator: compliance, file organisation and record-keeping, billing, key dates, write-offs, credit control matters - hand over to office Administrator for file closing. Management of outgoing paper-based posts to the Office Administrator. Management of electronic documents sent from and to external parties, ensuring documents are downloaded, organised in accordance with Department protocols and saved correctly. Keeping fee earners up to date on the progress of a task(s), communicating always to manage expectations and meet all deadlines. Managing nationwide and international travel. Extensive diary and inbox management. Liaising with Senior Management and fee earners to maintain communication levels internally and externally. Produce documents to a high standard. Work with the typists and office administrators to ensure all aspects of the file and communications are managed effectively. Undertake Department Specific duties where applicable. Support, if required, the wider functions and departments of the Firm Ensuring you have a good understanding of the Solicitors Accounts Rules and all other compliance requirements of a regulated practice. PERSON SPECIFICATION: Residential Property experience You can expect full support and ongoing training from the outset with genuine prospects for career progression. Well organised Excellent knowledge of Microsoft Office Excellent communication skills Team player Take ownership of your workload Ability to work under pressure to set deadlines Willingness to work well as part of a busy, friendly team A commitment to providing excellent customer service Can build a rapport with clients Are you a Legal Secretary, Float Secretary, Secretary, Legal Assistant, Team Assistant, Commercial Property or Residential Conveyancing with Digital Dictation, BigHand, Document Production experience and reside near St Ives, Cambridge, Huntingdon, Houghton, Godmanchester, Hilton, Ely, Chatteris, Haddendham.
May 01, 2024
Full time
JOB TITLE: CONVEYANCING TEAM ASSISTANT SALARY: £25,000 - £27,000 HOURS OF EMPLOYMENT: Monday to Friday BENEFITS: 25 + stats + excellent additional bens Do you commute to work at a distance and are now looking to work in Cambridge? Do you have experience in Residential Conveyancing and want to support a busy team? If so, an excellent opportunity has arisen for a Legal Team Assistant at a forward-thinking Cambridge law firm. If you are an experienced Conveyancing Assistant or Secretary seeking a work-life balance with good IT skills, we welcome your CV. Main Purpose of the Role: To provide the team and wider Department with the administrative support they need, to allow seamless legal services to clients and to help them maximise the amount of time they can spend on client work. Daily Duties: Extensive client liaison - Interaction with clients, including telephone discussions/meetings and greeting at appointments. Taking new enquiries using the new enquiries form Dealing with the administrative aspects of the matter once opened by the Office Administrator: compliance, file organisation and record-keeping, billing, key dates, write-offs, credit control matters - hand over to office Administrator for file closing. Management of outgoing paper-based posts to the Office Administrator. Management of electronic documents sent from and to external parties, ensuring documents are downloaded, organised in accordance with Department protocols and saved correctly. Keeping fee earners up to date on the progress of a task(s), communicating always to manage expectations and meet all deadlines. Managing nationwide and international travel. Extensive diary and inbox management. Liaising with Senior Management and fee earners to maintain communication levels internally and externally. Produce documents to a high standard. Work with the typists and office administrators to ensure all aspects of the file and communications are managed effectively. Undertake Department Specific duties where applicable. Support, if required, the wider functions and departments of the Firm Ensuring you have a good understanding of the Solicitors Accounts Rules and all other compliance requirements of a regulated practice. PERSON SPECIFICATION: Residential Property experience You can expect full support and ongoing training from the outset with genuine prospects for career progression. Well organised Excellent knowledge of Microsoft Office Excellent communication skills Team player Take ownership of your workload Ability to work under pressure to set deadlines Willingness to work well as part of a busy, friendly team A commitment to providing excellent customer service Can build a rapport with clients Are you a Legal Secretary, Float Secretary, Secretary, Legal Assistant, Team Assistant, Commercial Property or Residential Conveyancing with Digital Dictation, BigHand, Document Production experience and reside near St Ives, Cambridge, Huntingdon, Houghton, Godmanchester, Hilton, Ely, Chatteris, Haddendham.
Job Title: Solicitor Location: Chelmsford Salary: £44,263 - £54,395 per year. Job Type: Full Time, Permanent. Flexibility will be considered; remote working included Closing Date: Wednesday 22nd May 2024 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. The Role: We've an exciting, in-house opportunity at our leading business facing University. Our legal requirements reflect our mixture of academic excellence and engagement with the commercial world. ARU has been recently named University of the year, making us a lively forward-thinking place to work. As a solicitor within the University, you'll provide legal advice independently as part of a small legal team to internal clients on a wide range of commercial, IP and property law matters. Key responsibilities will include drafting and negotiating a wide variety of commercial agreements, so you'll need to have excellent drafting and other technical legal skills. You'll also be responsible for the day-to-day management of your own legal files. With a working knowledge of procurement law, you'll help to ensure that we're compliant with our legal and regulatory obligations so we can withstand scrutiny by relevant external bodies as well as legal challenges. Candidate Requirements: With a degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (chartered where appropriate), you'll be a current UK qualified solicitor. Ideally, you'll have strong training and post qualification experience from a recognised private practice law firm or local authority, although all background experience will be considered. You'll also have significant and substantial experience working in a legal role. Proven ability to be sensitive to client needs as well as the ability to work in a higher education environment is essential for this role. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment. We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the relevant experience or job titles of; Legal Advice, Legal Secretary, Legal Administrator, Legal Business Support, Paralegal, Legal Support, University Solicitor, Qualified Solicitor, Academic Solicitor, and Legal Aid will also be considered for this role. JBRP1_UKTJ
May 01, 2024
Full time
Job Title: Solicitor Location: Chelmsford Salary: £44,263 - £54,395 per year. Job Type: Full Time, Permanent. Flexibility will be considered; remote working included Closing Date: Wednesday 22nd May 2024 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. The Role: We've an exciting, in-house opportunity at our leading business facing University. Our legal requirements reflect our mixture of academic excellence and engagement with the commercial world. ARU has been recently named University of the year, making us a lively forward-thinking place to work. As a solicitor within the University, you'll provide legal advice independently as part of a small legal team to internal clients on a wide range of commercial, IP and property law matters. Key responsibilities will include drafting and negotiating a wide variety of commercial agreements, so you'll need to have excellent drafting and other technical legal skills. You'll also be responsible for the day-to-day management of your own legal files. With a working knowledge of procurement law, you'll help to ensure that we're compliant with our legal and regulatory obligations so we can withstand scrutiny by relevant external bodies as well as legal challenges. Candidate Requirements: With a degree plus demonstrable professional experience for the role or relevant professional/degree level qualification (chartered where appropriate), you'll be a current UK qualified solicitor. Ideally, you'll have strong training and post qualification experience from a recognised private practice law firm or local authority, although all background experience will be considered. You'll also have significant and substantial experience working in a legal role. Proven ability to be sensitive to client needs as well as the ability to work in a higher education environment is essential for this role. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment. We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with the relevant experience or job titles of; Legal Advice, Legal Secretary, Legal Administrator, Legal Business Support, Paralegal, Legal Support, University Solicitor, Qualified Solicitor, Academic Solicitor, and Legal Aid will also be considered for this role. JBRP1_UKTJ
Fisher German LLP
Ashby-de-la-zouch, Leicestershire
The Team & Focus of the Role At Fisher German our customers and clients are at the heart of what we do. Our HR team work tirelessly to ensure our people feel supported & developed. We're looking for a Learning and Development Administrator on a permanent contract to join the team and support our L&D function. We're looking for a confident individual who is a self-starter and comfortable managing their own workload whilst having the support of the wider team. This role will be Monday - Friday working 8.45am till 5.15pm however we are open to flexible working options. Duties will include: L&D duties include: Arrange and co-ordinate internal training Be the point of contact for eLearning across the firm (Managing L&D inbox, adding and deleting new starters / leavers, responding to queries) Arrange new starter inductions Responsibility for managing L&D led projects Monitor and collate L&D evaluation feedback Liaise with key stakeholders across the business Provide monthly L&D reports to key stakeholders Provide administration support to the L&D manager and L&D trainer Liaise with external training providers Be the point of contact for training requests from around the business Monitor internal performance review system and provide reporting across business where required Involvement with wider business projects Wider HR duties Providing administration support to the wider HR team as required The successful candidate will have Previous L&D administration experience (preferable) Excellent communication skills, both by telephone & email Strong organisational, planning, and problem-solving skills Great attention to detail Team Player - ability to adapt and support various functions in the HR team Results driven Confident & Personable A can do attitude Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Apr 30, 2024
Full time
The Team & Focus of the Role At Fisher German our customers and clients are at the heart of what we do. Our HR team work tirelessly to ensure our people feel supported & developed. We're looking for a Learning and Development Administrator on a permanent contract to join the team and support our L&D function. We're looking for a confident individual who is a self-starter and comfortable managing their own workload whilst having the support of the wider team. This role will be Monday - Friday working 8.45am till 5.15pm however we are open to flexible working options. Duties will include: L&D duties include: Arrange and co-ordinate internal training Be the point of contact for eLearning across the firm (Managing L&D inbox, adding and deleting new starters / leavers, responding to queries) Arrange new starter inductions Responsibility for managing L&D led projects Monitor and collate L&D evaluation feedback Liaise with key stakeholders across the business Provide monthly L&D reports to key stakeholders Provide administration support to the L&D manager and L&D trainer Liaise with external training providers Be the point of contact for training requests from around the business Monitor internal performance review system and provide reporting across business where required Involvement with wider business projects Wider HR duties Providing administration support to the wider HR team as required The successful candidate will have Previous L&D administration experience (preferable) Excellent communication skills, both by telephone & email Strong organisational, planning, and problem-solving skills Great attention to detail Team Player - ability to adapt and support various functions in the HR team Results driven Confident & Personable A can do attitude Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Hybrid working after training and competent in the role Lots of additional benefits make this job attractive A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic. The Role: Solicitors Enquiries AdministratorLocation: Harlow Reports to: Solicitors Enquiries ManagerSalary: £22,010- 22,500 Job Summary The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management. Responsibilities & Duties • Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.• Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise. • To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation. • Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email. • Issuing of Share/Membership Certificates.• Issuing of Compliance Certificates for Land Registry.• Issuing of Welcome Letters and Statements of Accounts.• Maintaining client records .e Landlord/Client/Leaseholders names and addresses. • Downloading Leases/Transfers from Land Registry along with conducting Map Searches. Qualifications & Skills • Experience in Legal or Property Management desired but not essential• Excellent written and verbal communication • Ability to self-manage and prioritise work effectively• Works well under pressure and remaining calm• Good attention to detail Special Requirements Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role. Company Summary Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract. Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:• Ensuring client and customer compliance with the lease terms and overarching legislation• The generation and collection of service charges• Compliance with health and safety standards to ensure all residents are safe in their homes• Excellence in client and customer service to ensure we are the trusted property partnerOur values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:• Team players• Open, honest, and transparent• ProfessionalFor more information, please contact the office on
Apr 30, 2024
Full time
Hybrid working after training and competent in the role Lots of additional benefits make this job attractive A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic. The Role: Solicitors Enquiries AdministratorLocation: Harlow Reports to: Solicitors Enquiries ManagerSalary: £22,010- 22,500 Job Summary The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management. Responsibilities & Duties • Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.• Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise. • To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation. • Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email. • Issuing of Share/Membership Certificates.• Issuing of Compliance Certificates for Land Registry.• Issuing of Welcome Letters and Statements of Accounts.• Maintaining client records .e Landlord/Client/Leaseholders names and addresses. • Downloading Leases/Transfers from Land Registry along with conducting Map Searches. Qualifications & Skills • Experience in Legal or Property Management desired but not essential• Excellent written and verbal communication • Ability to self-manage and prioritise work effectively• Works well under pressure and remaining calm• Good attention to detail Special Requirements Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role. Company Summary Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract. Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:• Ensuring client and customer compliance with the lease terms and overarching legislation• The generation and collection of service charges• Compliance with health and safety standards to ensure all residents are safe in their homes• Excellence in client and customer service to ensure we are the trusted property partnerOur values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:• Team players• Open, honest, and transparent• ProfessionalFor more information, please contact the office on