Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
May 01, 2024
Full time
Due to the nature of the work, candidates must be UK Nationals to allow for security vetting (UKSV) if not already gained. Due to sustained growth and expansion, my client is expanding their IT team and looking for a talented Systems Administrator to join their existing, dynamic IT department. Based in Lincoln with excellent acess to transport links, the sucessful candidate will be predominantly site based. Responsibilities: Install, configure, and maintain operating systems and software applications across the organisation's IT infrastructure. Monitor system performance and troubleshoot issues proactively to ensure optimal operation and minimise downtime. Administer user accounts, permissions, and access rights across various platforms and applications. Implement and maintain security measures to protect systems, data, and network infrastructure from unauthorised access and cyber threats. Manage backups and disaster recovery procedures to safeguard critical data and ensure business continuity. Plan and execute system upgrades, patches, and updates to keep systems current and secure. Collaborate with IT teams and stakeholders to assess technology needs and recommend solutions that align with organisational objectives. Provide technical support and guidance to junior members of the IT Dept and end-users, resolving hardware and software issues in a timely manner. Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing. Staying up to date of emerging technologies and industry trends to continually enhance system performance and security posture. Skills & Qualifications: Exceptional communication skills, both written and verbal, enabling clear articulation of technical concepts and effective collaboration with team members and stakeholders. Possesses strong analytical and research abilities, enabling systematic problem-solving and the ability to delve into complex issues to find effective solutions. Demonstrates the capacity to work autonomously or as part of a cohesive team, adeptly managing multiple tasks with varying priorities while ensuring timely completion of all responsibilities. Proficient understanding of cybersecurity principles, encompassing endpoint protection, least privilege (JEA), and event logging, ensuring the implementation of robust security measures to safeguard organisational assets. Hands-on experience with a range of operating systems including Windows Server 2019+, Windows 10/11, Ubuntu 20+, as well as virtualization platforms such as VMware vCenter and Horizon, ensuring comprehensive system management across diverse environments. • In-depth knowledge of networking fundamentals, including VLANs, BGP routing, and TCP/IP networks, facilitating efficient network configuration and troubleshooting. Proven expertise in backup and disaster recovery strategies, ensuring the integrity and availability of critical data and systems in the event of unforeseen disruptions. Familiarity with physical hardware components, including servers and NAS/SAN storage systems, enabling effective management and maintenance of infrastructure resources. Experience in navigating compliance requirements such as Cyber Essential Plus, CIS Controls, NIST 800-53, and ISO 27001, ensuring adherence to industry standards and regulatory frameworks to uphold organizational security and governance standards. Proficiency in advanced Microsoft 365 administration, encompassing setup, configuration, and management of cloud-based services such as Exchange Online, SharePoint Online, Teams, and Intune, optimizing productivity and collaboration within the organization while ensuring data security and compliance. Requires minimum of 3+ years of experience in a similar role, or evidence of competency. On top of a competitive salary, you will receive a generous benefits package including life assurance, private medical, company sick pay and salary sacrifice for electric cars.
Infrastructure Security Engineer Glasgow Morgan Stanley is looking for an Infrastructure Security Engineer to join their Enterprise Security Platform (ESP) team. The mission of the Enterprise Security Platform team is to implement the Firm's Cybersecurity Strategy by architecting, engineering, deploying and operating technical security controls and capabilities for the Enterprise. This is achieved by continued focus on architectural rigor, automation, Agile delivery and adoption of ESP's control implementations by our users and partners. The Endpoint Security Team design, engineer and operate solutions that protect Desktops, Laptops, Servers and Cloud resources from malicious internal and external threats by providing additional preventative, detective and hardening controls and by enabling real-time endpoint detection and response capabilities. Further expanding our controls to Cloud platforms has presented an opportunity to join a growing team implementing key security controls for the firm. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions, and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve, and grow. What will you be doing? • You will have strong Windows Infrastructure/Security knowledge and experience working in enterprise on-prem and cloud environments. • You will be part of a Global cross-disciplined Agile Team working towards enhancing the firm's endpoint security controls using DevOps and SRE practices. • You will have strong analytical and problem-solving abilities, coupled with excellent development, communication, and organizational skills. • You will be responsible for continuously improving the quality of our technology solutions, through a range of methods including peer review, retrospectives and refactoring as required. What we're looking for: • Hands-on Enterprise information technology experience. • Strong knowledge of Windows Endpoint Internals and Automation in environments of 50,000+ Endpoints. • Experience in Design/Engineering/Architecting new solutions from Proof of Concept to Production. • Strong Windows Operating System troubleshooting skills. • Strong skills in automation and SRE/DevOps principles. • Competency with a scripting language such as PowerShell, Python etc. • Ability to troubleshoot complex Windows environments. • Have an interest to learn/work with cybersecurity technologies. Skills that will help you in the role: • Experience with Windows Defender Advanced Threat Protection/Defender for Endpoint and the latest Microsoft E5 security product set. • Experience with Defender for Cloud Apps. • Experience with Disk Encryption and Hardening Operating Systems. • Experience with Splunk, SCCM/Intune. • Experience working in a DevOps/SRE aligned team. • Experience of platform design, build and deployment, with a focus on continual service improvement. • Experience of working in an Agile environment. • Experience of Unix and MacOS sysadmin a benefit Where will you be working? This role is located at our Glasgow office based on Waterloo Street in the city center. This location has a wellness center, including gym and shower/changing facilities, GP, Prayer room, Canteen and onsite Starbucks. Flexible work statement: Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Equal opportunities statement: Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
May 01, 2024
Full time
Infrastructure Security Engineer Glasgow Morgan Stanley is looking for an Infrastructure Security Engineer to join their Enterprise Security Platform (ESP) team. The mission of the Enterprise Security Platform team is to implement the Firm's Cybersecurity Strategy by architecting, engineering, deploying and operating technical security controls and capabilities for the Enterprise. This is achieved by continued focus on architectural rigor, automation, Agile delivery and adoption of ESP's control implementations by our users and partners. The Endpoint Security Team design, engineer and operate solutions that protect Desktops, Laptops, Servers and Cloud resources from malicious internal and external threats by providing additional preventative, detective and hardening controls and by enabling real-time endpoint detection and response capabilities. Further expanding our controls to Cloud platforms has presented an opportunity to join a growing team implementing key security controls for the firm. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions, and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve, and grow. What will you be doing? • You will have strong Windows Infrastructure/Security knowledge and experience working in enterprise on-prem and cloud environments. • You will be part of a Global cross-disciplined Agile Team working towards enhancing the firm's endpoint security controls using DevOps and SRE practices. • You will have strong analytical and problem-solving abilities, coupled with excellent development, communication, and organizational skills. • You will be responsible for continuously improving the quality of our technology solutions, through a range of methods including peer review, retrospectives and refactoring as required. What we're looking for: • Hands-on Enterprise information technology experience. • Strong knowledge of Windows Endpoint Internals and Automation in environments of 50,000+ Endpoints. • Experience in Design/Engineering/Architecting new solutions from Proof of Concept to Production. • Strong Windows Operating System troubleshooting skills. • Strong skills in automation and SRE/DevOps principles. • Competency with a scripting language such as PowerShell, Python etc. • Ability to troubleshoot complex Windows environments. • Have an interest to learn/work with cybersecurity technologies. Skills that will help you in the role: • Experience with Windows Defender Advanced Threat Protection/Defender for Endpoint and the latest Microsoft E5 security product set. • Experience with Defender for Cloud Apps. • Experience with Disk Encryption and Hardening Operating Systems. • Experience with Splunk, SCCM/Intune. • Experience working in a DevOps/SRE aligned team. • Experience of platform design, build and deployment, with a focus on continual service improvement. • Experience of working in an Agile environment. • Experience of Unix and MacOS sysadmin a benefit Where will you be working? This role is located at our Glasgow office based on Waterloo Street in the city center. This location has a wellness center, including gym and shower/changing facilities, GP, Prayer room, Canteen and onsite Starbucks. Flexible work statement: Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Equal opportunities statement: Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
May 01, 2024
Full time
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 01, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
Role OVO-View Team: Enterprise Security and Platforms Salary banding: £39,960 - £48,170 Experience: 4+ years of engineering experience in an technology role Working pattern: Full-Time Reporting to: Brett Marshbanks - Senior Tooling Specialist Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Secure Frictionless Access Top 3 qualities for this role: Passionate, Collaborative, Thorough Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. In the words of the team, you should leave your current role for this one because . "Our Enterprise Security and Platforms team drives for user experience and security. Our colleagues depend on us to ensure the stability and security of our enterprise hardware and SaaS platforms. In this team and the fast-paced environment we work in, we constantly challenge the status quo and look for ways to improve workflows, introduce speed and automation and ultimately better enable the people delivering Plan Zero." Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring creators, challengers and coaches. Every role we're hiring puts people at the heart of our platforms strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure productivity platforms! This role in a nutshell: Our colleagues depend on us to deliver a rich, safe digital experience that is also a hard target for cyber threats. OVO has scaled rapidly in recent years, our processes and platforms need to meet and exceed those scaled demands. You'll drive our roadmap for laptops, desktops and Google Workspace, be given challenging tasks, lead initiatives, and take ownership and responsibility for a platform that is our people's entry point to the OVO technology experience. Your key outcomes will be: Implement best practices, strategies, methodologies, and approaches to device and Google Workspace administration tasks and complex projects. Develop repeatable standards and implementation processes to ensure product uniformity and quality. Document, deploy, and improve new and existing features to continually improve OVO's internal user experience. Deploy, maintain, troubleshoot and monitor our device management and Google Workspace platforms. Work with our technology teams to review our current environment and ensure an integrated identity, device and Workspace security capability while driving a roadmap of innovation and automation. Create, amend, and maintain on device and Workspace security policies and platforms, maintain enforcement and automate application and patch management. Systems - Familiarity operating the following technologies and platforms would be advantageous (but is not required): Mobile Device Management (e.g. Intune and Mosyle) Workflow/process automation SSO setup and integration including SCIM Software Asset Management Administration and Analysis (Flexera) SaaS platform management and security posture monitoring Identity and Access Management and Privileged Access Management platforms (including Google Workspace and Entra ID) Allowlisting (application control) Endpoint Detection and Response and SIEM Issue and Project Tracking (Jira) Cyber Asset and Attack Surface Management Scripting languages such as Bash and PowerShell You'll be a successful Digital Experience Engineer at OVO if you Are a challenger: guiding our enablement strategy will benefit from an analytical mindset, strong systems thinking and ultimately good judgement. Our culture calls on us to make wise decisions despite ambiguity. And when you inevitably make mistakes, you learn from them and share them with others so that we can all learn. Are a creator: you have experience of scaling and automating technology operations for over 5,000 people while maintaining a high quality end-user digital experience. You will have a strong understanding of technical systems & platforms and experience building and maintaining productivity tools for internal users that have a customer-centric objective. Are a communicator and coach: you are committed to ongoing personal and team development, for example evangelising a productive and safe digital experience with clear and direct written and verbal communication. You will be able to take technical concepts and reframe them so that different audiences can understand them. Let's talk about what's in it for you We'll pay you between £39,960 - £48,170, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 01, 2024
Full time
Role OVO-View Team: Enterprise Security and Platforms Salary banding: £39,960 - £48,170 Experience: 4+ years of engineering experience in an technology role Working pattern: Full-Time Reporting to: Brett Marshbanks - Senior Tooling Specialist Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Secure Frictionless Access Top 3 qualities for this role: Passionate, Collaborative, Thorough Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. In the words of the team, you should leave your current role for this one because . "Our Enterprise Security and Platforms team drives for user experience and security. Our colleagues depend on us to ensure the stability and security of our enterprise hardware and SaaS platforms. In this team and the fast-paced environment we work in, we constantly challenge the status quo and look for ways to improve workflows, introduce speed and automation and ultimately better enable the people delivering Plan Zero." Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring creators, challengers and coaches. Every role we're hiring puts people at the heart of our platforms strategy and uses technology and operational processes to build a resilient and performant business. The Path to Zero is paved with secure productivity platforms! This role in a nutshell: Our colleagues depend on us to deliver a rich, safe digital experience that is also a hard target for cyber threats. OVO has scaled rapidly in recent years, our processes and platforms need to meet and exceed those scaled demands. You'll drive our roadmap for laptops, desktops and Google Workspace, be given challenging tasks, lead initiatives, and take ownership and responsibility for a platform that is our people's entry point to the OVO technology experience. Your key outcomes will be: Implement best practices, strategies, methodologies, and approaches to device and Google Workspace administration tasks and complex projects. Develop repeatable standards and implementation processes to ensure product uniformity and quality. Document, deploy, and improve new and existing features to continually improve OVO's internal user experience. Deploy, maintain, troubleshoot and monitor our device management and Google Workspace platforms. Work with our technology teams to review our current environment and ensure an integrated identity, device and Workspace security capability while driving a roadmap of innovation and automation. Create, amend, and maintain on device and Workspace security policies and platforms, maintain enforcement and automate application and patch management. Systems - Familiarity operating the following technologies and platforms would be advantageous (but is not required): Mobile Device Management (e.g. Intune and Mosyle) Workflow/process automation SSO setup and integration including SCIM Software Asset Management Administration and Analysis (Flexera) SaaS platform management and security posture monitoring Identity and Access Management and Privileged Access Management platforms (including Google Workspace and Entra ID) Allowlisting (application control) Endpoint Detection and Response and SIEM Issue and Project Tracking (Jira) Cyber Asset and Attack Surface Management Scripting languages such as Bash and PowerShell You'll be a successful Digital Experience Engineer at OVO if you Are a challenger: guiding our enablement strategy will benefit from an analytical mindset, strong systems thinking and ultimately good judgement. Our culture calls on us to make wise decisions despite ambiguity. And when you inevitably make mistakes, you learn from them and share them with others so that we can all learn. Are a creator: you have experience of scaling and automating technology operations for over 5,000 people while maintaining a high quality end-user digital experience. You will have a strong understanding of technical systems & platforms and experience building and maintaining productivity tools for internal users that have a customer-centric objective. Are a communicator and coach: you are committed to ongoing personal and team development, for example evangelising a productive and safe digital experience with clear and direct written and verbal communication. You will be able to take technical concepts and reframe them so that different audiences can understand them. Let's talk about what's in it for you We'll pay you between £39,960 - £48,170, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
IT Service Desk Adviser (Azure, Intune, Sentinel) £35k - £37k - Hybrid working (2 days from office) - Remote interview slots are available next week. The client have multiple UK offices covering the Midlands, the North and South West (no London or South East office) Please note, that for this role commercial experience of Azure, Intune and Sentinel are a prerequisite. If you do not have vast experience of all 3, you cannot be considered for this role. The primary purpose of this post is to deliver high quality, IT technical support, and services to the organisation's staff, working in conjunction with other Teams, and 3rd party support partners. You will be dealing with complex IT issues, problems, and projects requiring timely action, bringing them to a successful and prompt resolution. All services provided will be delivered professionally, courteously, with high quality customer service and interaction being key to our service delivery model. The IT Service Desk Senior Adviser will take a proactive approach to support, in identifying and interpreting trends, and recommending appropriate solutions to put in-place. Key duties and responsibilities: Adhere to ITIL standards and processes Adhere to incident, change, problem and asset management processes Interpret complex problems and identify solutions, interrogating data sources and working with wider industry to expand technical knowledge Embed and promote a culture a cyber security awareness across the organisation Extensive knowledge of Microsoft systems, M365, Active Directory, Microsoft Azure and associated IT Admin tools Commercial experience of configuration and management of security tools (Microsoft Sentinel, Microsoft Defender, NESSUS, DarkTrace) Knowledge of Microsoft InTune for deployment of applications, device management and compliance (endpoint security), and policy configuration Basic grasp of PowerShell Scripting
Apr 29, 2024
Full time
IT Service Desk Adviser (Azure, Intune, Sentinel) £35k - £37k - Hybrid working (2 days from office) - Remote interview slots are available next week. The client have multiple UK offices covering the Midlands, the North and South West (no London or South East office) Please note, that for this role commercial experience of Azure, Intune and Sentinel are a prerequisite. If you do not have vast experience of all 3, you cannot be considered for this role. The primary purpose of this post is to deliver high quality, IT technical support, and services to the organisation's staff, working in conjunction with other Teams, and 3rd party support partners. You will be dealing with complex IT issues, problems, and projects requiring timely action, bringing them to a successful and prompt resolution. All services provided will be delivered professionally, courteously, with high quality customer service and interaction being key to our service delivery model. The IT Service Desk Senior Adviser will take a proactive approach to support, in identifying and interpreting trends, and recommending appropriate solutions to put in-place. Key duties and responsibilities: Adhere to ITIL standards and processes Adhere to incident, change, problem and asset management processes Interpret complex problems and identify solutions, interrogating data sources and working with wider industry to expand technical knowledge Embed and promote a culture a cyber security awareness across the organisation Extensive knowledge of Microsoft systems, M365, Active Directory, Microsoft Azure and associated IT Admin tools Commercial experience of configuration and management of security tools (Microsoft Sentinel, Microsoft Defender, NESSUS, DarkTrace) Knowledge of Microsoft InTune for deployment of applications, device management and compliance (endpoint security), and policy configuration Basic grasp of PowerShell Scripting
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Apr 29, 2024
Full time
About Us: Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can create our success. Like us, you excel at collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. What you'll do: You will provide technical assistance and support our Executive Team and ensure that computer hardware, software, access and peripherals are functioning. You will assist with audio-visual equipment and systems to support presentations, meetings, conferences, and other events within an organisation, predominantly through Microsoft Teams Meeting Rooms. You will work as part of the End User Services team and collaboratively work with the wider Support and Engineering teams to identify opportunities for improvement against our products, solutions and processes with a strong focus on automation. This role requires travel from time to time to our DLG offices across the UK to support Executive teams' meetings and onsite work in our London office 3 - 5 days a week. You will have a schedule for on-call requirement which will be discussed further at the interview. Provide expert technical assistance to Exec Team facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication. Diagnose and assess issues to determine the appropriate solution or service needed. Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems. Provide input to service management processes as required (e.g. Incident, Change and Problem Management) Conform to existing governance and standards - ITIL framework. What we look for: Experienced IT support or a related role Ability to communicate technical information clearly and understandably to non-technical stakeholders Excellent customer-centric communication and interpersonal skills Knowledge of audio-visual software, such as video conferencing platforms and media production software would be desirable but not essential. Strong Microsoft Teams and Teams rooms support knowledge Strong Analytical skills Demonstrable knowledge of End User Computing Platforms and Services Relevant accreditations (e.g. Microsoft Azure Fundamentals, Microsoft 365 EndPoint Administrator, CompTIA A+, Microsoft Certified Desktop Support Technician What we'll give you in return: Core benefits include: 9% employer-contributed pension 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here . We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us . Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher. Together we're one of a kind. Collectively we help every business within our group aim higher. Standing shoulder to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Apr 29, 2024
Full time
Modern Workplace Technical Lead Impellam Group IT is on the hunt for a technical virtuoso who can lead the charge in revolutionising our end-user device and identity access management systems. You will strengthen our modern-managed desktop solutions and guide our team through new technical solutions. You'll blend your innovative mindset with practical skills to implement new technologies and design solutions that streamline our ways of working. This role is all about ownership and continuous advancement - you'll love it! It's as rewarding in scale as it is in delivery. And let's not forget the competitive salary package. Key aspects of your day include: Spearheading AVD, Nerdio, and Intune implementations Forging modern workplace solutions to elevate efficiency and user satisfaction Empowering an undercurrent of teamwork across a variety of professional disciplines Being a beacon of technical leadership and mentorship within IT We w ould like to work with a self-driven individual who possesses: Deep-seated knowledge in Azure, Intune, and Microsoft 365 suites Expertise in managing and configuring MECM for endpoint supervision Experience in Autopilot deployment and Co-Management with Intune Working knowledge with Qualys and Ivanti Desktop Now Bachelor's degree in Computer Science, Information Technology, or related field Proven experience in a technical leadership role, preferably in a modern workplace environment Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent If MECM, SCCM, and AVD are more than buzzwords to you, join our ensemble of innovative minds. Apply now and let's create a smarter working environment! Please note that we can only accept applications from candidates with full Right to Work in the UK, currently based in England. Why Work with us? We specialise and recruit across all STEM industries, and we are a global force to be reckoned with when it comes to Managed Services, RPO and Project Services You will be mentored by true experts, absolute legends in tech, who are keen to help you grow and develop yourself Great career paths across the board We embrace a flexible working framework here to help you have a great life-work balance We're not just work; we love a good get together, and we don't miss out on the opportunity to dress up for conferences and black-tie award events, go out for volunteering events and a bunch of fun activities - if that's your cup of tea of course We have a lovely benefits suite, with a bunch of days off and perks to make your life easier. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 26, 2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a 2nd Line Support Technician, you will play a crucial role in the day-to-day support and maintenance of our clients IT, telephony, and connectivity infrastructure. You will be responsible for providing technical support to end users, resolving complex issues, and contributing to the overall efficiency of our support offering. Primarily a desk-based role providing remote support the role will also involve occasional visits to customers premises. This role is ideally suited to a motivated and ambitious IT professional looking to take the next step in your career. Key Tasks & Accountabilities second-line technical support to end users, addressing hardware and software issues promptly and efficiently. and resolve escalated IT incidents, collaborating with our first line support other support teams and vendors as needed. configure, and maintain computer hardware software and peripherals. system upgrades and patches to ensure the security and stability of clients IT environments. and troubleshoot network related issues, including connectivity problems, access point faults and configuration errors. our proactive services in collaboration with the Head of Technology, focusing on the implementation of warning and alerting systems for both standard and custom solutions. our tools to deliver transparent technical reporting and develop strategies for addressing trends and resolving ongoing issues. our health check, review, roadmap and recommendations process. and troubleshoot telephony-related issues, including VoIP systems and connectivity. with 3rd line support and other IT professionals to implement and optimise IT solutions. and update documentation for IT procedures, configurations, and issue resolutions. in user training for both end users and on-the-job with 1st line support colleagues. up to date with industry trends and emerging technologies to contribute to continuous improvement initiatives. Experience: experience as a 2nd Line IT Support technician / engineer or similar role. extensive experience in a 1st line role with evidence of overachieving consistently in this role. in troubleshooting cloud, hardware, software, and network issues. knowledge of Microsoft operating systems. with Active Directory, Group Policy, and other network administration tasks. with VoIP telephony systems. with all Microsoft products, including Premium SKU's, Azure and Endpoint Manager is desirable.
Apr 24, 2024
Full time
Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a 2nd Line Support Technician, you will play a crucial role in the day-to-day support and maintenance of our clients IT, telephony, and connectivity infrastructure. You will be responsible for providing technical support to end users, resolving complex issues, and contributing to the overall efficiency of our support offering. Primarily a desk-based role providing remote support the role will also involve occasional visits to customers premises. This role is ideally suited to a motivated and ambitious IT professional looking to take the next step in your career. Key Tasks & Accountabilities second-line technical support to end users, addressing hardware and software issues promptly and efficiently. and resolve escalated IT incidents, collaborating with our first line support other support teams and vendors as needed. configure, and maintain computer hardware software and peripherals. system upgrades and patches to ensure the security and stability of clients IT environments. and troubleshoot network related issues, including connectivity problems, access point faults and configuration errors. our proactive services in collaboration with the Head of Technology, focusing on the implementation of warning and alerting systems for both standard and custom solutions. our tools to deliver transparent technical reporting and develop strategies for addressing trends and resolving ongoing issues. our health check, review, roadmap and recommendations process. and troubleshoot telephony-related issues, including VoIP systems and connectivity. with 3rd line support and other IT professionals to implement and optimise IT solutions. and update documentation for IT procedures, configurations, and issue resolutions. in user training for both end users and on-the-job with 1st line support colleagues. up to date with industry trends and emerging technologies to contribute to continuous improvement initiatives. Experience: experience as a 2nd Line IT Support technician / engineer or similar role. extensive experience in a 1st line role with evidence of overachieving consistently in this role. in troubleshooting cloud, hardware, software, and network issues. knowledge of Microsoft operating systems. with Active Directory, Group Policy, and other network administration tasks. with VoIP telephony systems. with all Microsoft products, including Premium SKU's, Azure and Endpoint Manager is desirable.
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Apr 15, 2024
Full time
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Desktop Support Analyst- London- 6 months- £30,000-£35,000 A national Wealth Management company are looking for an experienced Desktop Support Analyst to join their ever-growing IT function. The role will provide support to teams company wide including business services, finance, banking and financial services. Responsibilities: Deal with incidents and requests triaged by the Service Desk relating but not limited to support of endpoints, user permissions, troubleshooting application issues etc. Monitor the progress of incidents and requests from raise to solution and keeping users informed of the progress Timely fault diagnosis Supporting the video conferencing equipment and meeting room technology Raising and maintain calls in the IT Service Management Tool where appropriate Triaging faults to appropriate third-party providers or other internal support teams Creating documentation for trending incidents and sharing knowledge with the Service Desk team Carrying out desk visits where there may be a physical problem Building laptops for new joiners and replacement devices Supporting the onboarding of new service and systems that transition from project to BAU Other Desktop Support related tasks Skills/Experience: Excellent communication and interpersonal skills with management, team, peers and vendors Excellent resource management and planning skills Ability to provide on- site local support Experience working in a fast paced desktop environment Technically strong across a varied tech stack Excellent analytical and problem solving skills Experience supporting the following: Windows 10 M365 including Azure Microsoft Teams Active Directory Group Policy administration Mobile device support Polycom Video Conferencing Networking (TCP/IP, WAN, VLANs) PC/Laptop/VDI Image deployment Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Sep 22, 2022
Contractor
Desktop Support Analyst- London- 6 months- £30,000-£35,000 A national Wealth Management company are looking for an experienced Desktop Support Analyst to join their ever-growing IT function. The role will provide support to teams company wide including business services, finance, banking and financial services. Responsibilities: Deal with incidents and requests triaged by the Service Desk relating but not limited to support of endpoints, user permissions, troubleshooting application issues etc. Monitor the progress of incidents and requests from raise to solution and keeping users informed of the progress Timely fault diagnosis Supporting the video conferencing equipment and meeting room technology Raising and maintain calls in the IT Service Management Tool where appropriate Triaging faults to appropriate third-party providers or other internal support teams Creating documentation for trending incidents and sharing knowledge with the Service Desk team Carrying out desk visits where there may be a physical problem Building laptops for new joiners and replacement devices Supporting the onboarding of new service and systems that transition from project to BAU Other Desktop Support related tasks Skills/Experience: Excellent communication and interpersonal skills with management, team, peers and vendors Excellent resource management and planning skills Ability to provide on- site local support Experience working in a fast paced desktop environment Technically strong across a varied tech stack Excellent analytical and problem solving skills Experience supporting the following: Windows 10 M365 including Azure Microsoft Teams Active Directory Group Policy administration Mobile device support Polycom Video Conferencing Networking (TCP/IP, WAN, VLANs) PC/Laptop/VDI Image deployment Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
JOB AD: Job Title: Senior IT Specialist Location: Maidenhead On-Site/Remote: Hybrid (2/3 days on-site) Job Type: Permanent Start Date: 04/01/22 Our client are a rapidly emerging pharmaceutical company committed to developing innovative therapies that have the potential to transform the prevention and management of rare diseases. Job Overview: Provide technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and implement solutions. Responsibilities: - Diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications. - Maintain a high level of customer service by responding to user requests in a timely fashion and work independently to complete assigned tasks as quickly as possible. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalating incidents to support team where necessary. - Accurately record, update and document requests using the IT Helpdesk system. - Assist with administration of Office365 including email and SharePoint. - Maintain Windows Active Directory, Users, Groups and other records as needed. - Be able to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Work within the relevant legislation, policies and procedures. - Troubleshooting issues relating to AV equipment and conference rooms. - Install, configure, and test computer hardware, networking software and OS software both manually and via endpoint management tools. - Assist in planning, coordination, and implementation of company network security measures to protect data. Requirements - Be a highly self-motivated team player with the skills and ability to manage changing priorities. - Outstanding user service skills and time management skills. - Effective communication skills, both written and verbal in English. - Ability to communicate at all levels, both technical and non-technical. - Customer-focused - Ability to perform well as part of a team under direct/indirect supervision - Understanding of Office365 including SharePoint, Exchange Online and Skype for business. - Assist remote users over the phone and through Zoom or other remote tools. - Create, maintain, and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. - Experience with Microsoft Office365, Active Directory administration, and virtualization technologies. - Experience with endpoint maintenance, software installation, diagnostics, and repair. - Proficient with Windows 10 and Microsoft Office suite. - Network peripheral configuration, management, firmware upgrades, and diagnostics. - Demonstrable skills debugging issues on client machines.. Desirable: - Education and Experience: BA or BS degree or at least two years' experience in an IT environment - Demonstrable understanding of cyber security. - Able to learn quickly and work productively. - MCSE, CCNA, ITIL or other industry identified certifications are preferred
Jan 04, 2022
Full time
JOB AD: Job Title: Senior IT Specialist Location: Maidenhead On-Site/Remote: Hybrid (2/3 days on-site) Job Type: Permanent Start Date: 04/01/22 Our client are a rapidly emerging pharmaceutical company committed to developing innovative therapies that have the potential to transform the prevention and management of rare diseases. Job Overview: Provide technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and implement solutions. Responsibilities: - Diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications. - Maintain a high level of customer service by responding to user requests in a timely fashion and work independently to complete assigned tasks as quickly as possible. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalating incidents to support team where necessary. - Accurately record, update and document requests using the IT Helpdesk system. - Assist with administration of Office365 including email and SharePoint. - Maintain Windows Active Directory, Users, Groups and other records as needed. - Be able to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Work within the relevant legislation, policies and procedures. - Troubleshooting issues relating to AV equipment and conference rooms. - Install, configure, and test computer hardware, networking software and OS software both manually and via endpoint management tools. - Assist in planning, coordination, and implementation of company network security measures to protect data. Requirements - Be a highly self-motivated team player with the skills and ability to manage changing priorities. - Outstanding user service skills and time management skills. - Effective communication skills, both written and verbal in English. - Ability to communicate at all levels, both technical and non-technical. - Customer-focused - Ability to perform well as part of a team under direct/indirect supervision - Understanding of Office365 including SharePoint, Exchange Online and Skype for business. - Assist remote users over the phone and through Zoom or other remote tools. - Create, maintain, and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. - Experience with Microsoft Office365, Active Directory administration, and virtualization technologies. - Experience with endpoint maintenance, software installation, diagnostics, and repair. - Proficient with Windows 10 and Microsoft Office suite. - Network peripheral configuration, management, firmware upgrades, and diagnostics. - Demonstrable skills debugging issues on client machines.. Desirable: - Education and Experience: BA or BS degree or at least two years' experience in an IT environment - Demonstrable understanding of cyber security. - Able to learn quickly and work productively. - MCSE, CCNA, ITIL or other industry identified certifications are preferred