Administrator £24,000 per annum Brentwood, Essex Monday-Thursday, 8:30am-5pm & Friday, 8:30am-4pm My client, a successful construction business based on the outskirts of Brentwood, is seeking a motivated and detail-oriented Administrator to join their growing team within the estimating department. This is an exciting opportunity to be a part of a dynamic and thriving organisation that genuinely values their staff and prioritises their growth and development. With comprehensive training and clear career progression pathways, this role offers the chance to build a rewarding and long-term career with a company that truly cares. As an Administrator, you will play a vital role in supporting the estimating department by performing a range of essential duties. This will include: Reading architects drawings to assess project requirements and specifications Collaborating closely with Sales Managers to gather information necessary for accurate cost estimation Preparing thorough and detailed cost estimates, covering labour, materials, equipment, and subcontractor costs Liaising with architects and customers to update and modify quotations as required Following up on quotations to maximise business opportunities Occasional site visits with the Surveyor to gain hands-on experience The ideal candidate for this role will possess the following qualities: Confident communicator with excellent interpersonal skills Quick learner with the ability to grasp new information easily Meticulous attention to detail and strong numeracy skills (GCSE Math grade C or above) Proficient IT skills, including knowledge of Microsoft Office Suite To excel in this role, you will have the opportunity to work alongside a supportive team that values collaboration and high-quality work. The company culture is inclusive and friendly, fostering an environment where everyone feels valued and encouraged to reach their full potential. If you are ready to take the next step in your career and join a fantastic organisation, then we want to hear from you. Apply now and seize this opportunity to work with a dedicated team and grow both personally and professionally. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 19, 2024
Full time
Administrator £24,000 per annum Brentwood, Essex Monday-Thursday, 8:30am-5pm & Friday, 8:30am-4pm My client, a successful construction business based on the outskirts of Brentwood, is seeking a motivated and detail-oriented Administrator to join their growing team within the estimating department. This is an exciting opportunity to be a part of a dynamic and thriving organisation that genuinely values their staff and prioritises their growth and development. With comprehensive training and clear career progression pathways, this role offers the chance to build a rewarding and long-term career with a company that truly cares. As an Administrator, you will play a vital role in supporting the estimating department by performing a range of essential duties. This will include: Reading architects drawings to assess project requirements and specifications Collaborating closely with Sales Managers to gather information necessary for accurate cost estimation Preparing thorough and detailed cost estimates, covering labour, materials, equipment, and subcontractor costs Liaising with architects and customers to update and modify quotations as required Following up on quotations to maximise business opportunities Occasional site visits with the Surveyor to gain hands-on experience The ideal candidate for this role will possess the following qualities: Confident communicator with excellent interpersonal skills Quick learner with the ability to grasp new information easily Meticulous attention to detail and strong numeracy skills (GCSE Math grade C or above) Proficient IT skills, including knowledge of Microsoft Office Suite To excel in this role, you will have the opportunity to work alongside a supportive team that values collaboration and high-quality work. The company culture is inclusive and friendly, fostering an environment where everyone feels valued and encouraged to reach their full potential. If you are ready to take the next step in your career and join a fantastic organisation, then we want to hear from you. Apply now and seize this opportunity to work with a dedicated team and grow both personally and professionally. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
May 18, 2024
Full time
WSR are recruiting for a highly skilled Administrator for our esteemed client based in Exeter. Salary: Up to £27k DOE Working hours: Monday Thursday - 8am - 4pm & Friday - 8am - 3:30pm. Location: Exeter Responsible to: Regional Manager Administrator Role Overview: To take sales enquiries and opportunities as they arise and progress them through to a quotation to be submitted to customers in accordance with the estimating rules and inline with pricing policies and targeted timeframes. Administrator Key Tasks: Internal Team Communication Capturing & Recording Engineer Commissions Leading in Quotes & Orders Fast Turnarounds Following up Quotes & Orders Estimating - Cost calculations Maximising Sales Opportunities Obtaining Materials / Goods / Equipment Quotes Attend Health & Safety Meetings Support Marketing Campaigns & Digital Media Support with Regional Admin (when required) Out of Hours Rota Customer Enquiries Managing Customer Relations Achieving Monthly Sales Target Dealing with Customer Issues Adhering to Quality Management Systems (QMS) Ordering Goods / Equipment / Materials Call Handling Risk Assessment Method Statements (RAMS) Adhering to Quality Management Systems (QMS) Administrator Experience, Skills and Attributes: Computer Literate Well Organised Good & Clear Communicator Team Player Work on own initiative Good Planner Good People Skills Administrator Benefits: Health cash plan Scheme: you will be enrolled into the company health cash plan Cycle to work scheme: The Company operates a cycle to work scheme. Eye test voucher: We offer Spec Savers eye test vouchers to all staff Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door. Occupational maternity pay - 8 weeks OMP and 31 weeks SMP Occupational paternity pay - 1 week OPP and one week SPP Occupational adoption pay - 8 weeks OAP and 31 weeks SAP Occupational parental bereavement pay - 2 weeks full pay Long Service Awards Please click 'APPLY NOW', or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.
Pricing & Bid Administrator Meyer Scott Ref: VR/08931 Salary: 27,000 - 35,000 per annum (Dependent upon Industry Experience) Type: Permanent Location : St Ives Our client is an established business within the agricultural sector but are now setting up a new Division of their business and need expert professional help. This Division is within the construction and hire industry. If you are a fit this is a wonderful opportunity to grow exponentially with the business and forge your own path where your voice will be heard. In the main there are two parts to the role which merge into one. Remember this is a new Division so it's certainly not sustainable for one person to complete this role in the medium to long term. As the business grows it's likely that the role will evolve - this will highlight your strengths and determine your fit within the business. Pricing Communicate directly with clients, suppliers, and site managers. Works cross-functionally with Sales Operations to ensure accurate customer alignment and pricing. Enter data gathered into an estimating spreadsheet to develop project specific pricing and initial business case for the project. Make estimates of costs of all elements required to complete the project to the required scope. Maintain various estimating and project logs. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Tracking of project labour and materials Managing the change order process Assist with obtaining and processing shop drawings and submittals. Tenders Conduct preliminary evaluation of any contracts or frameworks notified of that may be of interest. Triage what needs to be complete by member of the team ensuring deadlines are tracked and adhered to. Complete PQQ's, Complete Tender and bid applications to a high level. Track all PQQ's, Tenders and Bids, monitoring their progression. Ensuring all applications are submitted meet the requirements and guidance for submission. Coordinate, track, and progress all sales opportunities relating to tenders. Ensure all tender submission documentation is completed accurately, in-line with tender specific requirements and deadlines. Monitoring procurement portals to identify all applicable tender updates and opportunities. Attend relevant meetings, including but not limited to; bid conferences, bid clarifications, etc. Liaise and build strong relationships with customers, suppliers, service providers as well as other departments within the business. Support product sourcing and price negotiation with suppliers and manufacturing partners. Updating and maintaining internal operating systems and portals. You will be: Very proficient with Excel - advanced level. 3-5 years of experience in Operations, Contracting, Pricing Administration, or Customer Relations role. This role also requires someone who is used to working with data and has good numeracy skills. You will be familiar with working with pricing tools. You will have a good understanding of forecasting and working with %margins. You must be able to drive and have your own transport as there will be occasions when you will wish to visit clients and/or suppliers to cement a good working relationship. Hours: Monday - Friday 8.30am - 5pm Other benefits to be discussed at interview.
May 16, 2024
Full time
Pricing & Bid Administrator Meyer Scott Ref: VR/08931 Salary: 27,000 - 35,000 per annum (Dependent upon Industry Experience) Type: Permanent Location : St Ives Our client is an established business within the agricultural sector but are now setting up a new Division of their business and need expert professional help. This Division is within the construction and hire industry. If you are a fit this is a wonderful opportunity to grow exponentially with the business and forge your own path where your voice will be heard. In the main there are two parts to the role which merge into one. Remember this is a new Division so it's certainly not sustainable for one person to complete this role in the medium to long term. As the business grows it's likely that the role will evolve - this will highlight your strengths and determine your fit within the business. Pricing Communicate directly with clients, suppliers, and site managers. Works cross-functionally with Sales Operations to ensure accurate customer alignment and pricing. Enter data gathered into an estimating spreadsheet to develop project specific pricing and initial business case for the project. Make estimates of costs of all elements required to complete the project to the required scope. Maintain various estimating and project logs. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Tracking of project labour and materials Managing the change order process Assist with obtaining and processing shop drawings and submittals. Tenders Conduct preliminary evaluation of any contracts or frameworks notified of that may be of interest. Triage what needs to be complete by member of the team ensuring deadlines are tracked and adhered to. Complete PQQ's, Complete Tender and bid applications to a high level. Track all PQQ's, Tenders and Bids, monitoring their progression. Ensuring all applications are submitted meet the requirements and guidance for submission. Coordinate, track, and progress all sales opportunities relating to tenders. Ensure all tender submission documentation is completed accurately, in-line with tender specific requirements and deadlines. Monitoring procurement portals to identify all applicable tender updates and opportunities. Attend relevant meetings, including but not limited to; bid conferences, bid clarifications, etc. Liaise and build strong relationships with customers, suppliers, service providers as well as other departments within the business. Support product sourcing and price negotiation with suppliers and manufacturing partners. Updating and maintaining internal operating systems and portals. You will be: Very proficient with Excel - advanced level. 3-5 years of experience in Operations, Contracting, Pricing Administration, or Customer Relations role. This role also requires someone who is used to working with data and has good numeracy skills. You will be familiar with working with pricing tools. You will have a good understanding of forecasting and working with %margins. You must be able to drive and have your own transport as there will be occasions when you will wish to visit clients and/or suppliers to cement a good working relationship. Hours: Monday - Friday 8.30am - 5pm Other benefits to be discussed at interview.
My client is looking to expand their Account Management team, you will be working closely with 2 Customer Service Account Managers and 2 Sales Administrators, all reporting directly to the Head of Account Management. This role is based in Royston, Hertfordshire 9am-5:30pm Circa 28-31K Onsite parking 21 days holiday raising to 25 after 3 years, companywide bonus scheme & referral programme, employee benefits portal with a strong focus on physical and mental health and wellbeing Role & Responsibilities: Serve as the primary point of contact for clients, receiving briefs and coordinating with Estimating and Technical departments to ensure precise order development. Produce essential documentation like pricing matrices to support client orders. Oversee the entire order process, keeping clients informed at every stage and resolving issues promptly. Cultivate robust client relationships, understanding their needs and offering tailored support. Consistently cross-reference order prices against matrices for accuracy. Champion continuous improvement initiatives, influencing efficiency and innovation. Uphold exemplary Health and Safety standards. Job Requirements: Proactive mindset, quick to respond to challenges. Prior experience in Customer Service or Account Management Demonstrated ability to manage multiple projects and prioritise effectively. Exceptional communication skills; ability to guide clients through the printing process. Passion for delivering top-tier customer service with meticulous attention to detail. Team player with the autonomy to work independently when required. Benefits & Additional Information : State-of-the-art facility with a commitment to cleanliness. Spacious, well-lit office environment with outdoor amenities. Clear pathways for career progression and development. Employee-centric benefits portal emphasising physical, mental health, and financial well-being. Incentive schemes including a company-wide bonus program and referral incentives. Convenient on-site parking and complimentary refreshments for all staff. To find out more about this role, apply now!
May 14, 2024
Full time
My client is looking to expand their Account Management team, you will be working closely with 2 Customer Service Account Managers and 2 Sales Administrators, all reporting directly to the Head of Account Management. This role is based in Royston, Hertfordshire 9am-5:30pm Circa 28-31K Onsite parking 21 days holiday raising to 25 after 3 years, companywide bonus scheme & referral programme, employee benefits portal with a strong focus on physical and mental health and wellbeing Role & Responsibilities: Serve as the primary point of contact for clients, receiving briefs and coordinating with Estimating and Technical departments to ensure precise order development. Produce essential documentation like pricing matrices to support client orders. Oversee the entire order process, keeping clients informed at every stage and resolving issues promptly. Cultivate robust client relationships, understanding their needs and offering tailored support. Consistently cross-reference order prices against matrices for accuracy. Champion continuous improvement initiatives, influencing efficiency and innovation. Uphold exemplary Health and Safety standards. Job Requirements: Proactive mindset, quick to respond to challenges. Prior experience in Customer Service or Account Management Demonstrated ability to manage multiple projects and prioritise effectively. Exceptional communication skills; ability to guide clients through the printing process. Passion for delivering top-tier customer service with meticulous attention to detail. Team player with the autonomy to work independently when required. Benefits & Additional Information : State-of-the-art facility with a commitment to cleanliness. Spacious, well-lit office environment with outdoor amenities. Clear pathways for career progression and development. Employee-centric benefits portal emphasising physical, mental health, and financial well-being. Incentive schemes including a company-wide bonus program and referral incentives. Convenient on-site parking and complimentary refreshments for all staff. To find out more about this role, apply now!
Pricing & Bid Administrator Meyer Scott Ref: VR/08931 Salary: £27,000 - £35,000 per annum (Dependent upon Industry Experience) Type: Permanent Location : St Ives Our client is an established business within the agricultural sector but are now setting up a new Division of their business and need expert professional help. This Division is within the construction and hire industry. If you are a fit this is a wonderful opportunity to grow exponentially with the business and forge your own path where your voice will be heard. In the main there are two parts to the role which merge into one. Remember this is a new Division so it's certainly not sustainable for one person to complete this role in the medium to long term. As the business grows it's likely that the role will evolve - this will highlight your strengths and determine your fit within the business. Pricing Communicate directly with clients, suppliers, and site managers. Works cross-functionally with Sales Operations to ensure accurate customer alignment and pricing. Enter data gathered into an estimating spreadsheet to develop project specific pricing and initial business case for the project. Make estimates of costs of all elements required to complete the project to the required scope. Maintain various estimating and project logs. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Tracking of project labour and materials Managing the change order process Assist with obtaining and processing shop drawings and submittals. Tenders Conduct preliminary evaluation of any contracts or frameworks notified of that may be of interest. Triage what needs to be complete by member of the team ensuring deadlines are tracked and adhered to. Complete PQQ's, Complete Tender and bid applications to a high level. Track all PQQ's, Tenders and Bids, monitoring their progression. Ensuring all applications are submitted meet the requirements and guidance for submission. Coordinate, track, and progress all sales opportunities relating to tenders. Ensure all tender submission documentation is completed accurately, in-line with tender specific requirements and deadlines. Monitoring procurement portals to identify all applicable tender updates and opportunities. Attend relevant meetings, including but not limited to; bid conferences, bid clarifications, etc. Liaise and build strong relationships with customers, suppliers, service providers as well as other departments within the business. Support product sourcing and price negotiation with suppliers and manufacturing partners. Updating and maintaining internal operating systems and portals. You will be: Very proficient with Excel - advanced level. 3-5 years of experience in Operations, Contracting, Pricing Administration, or Customer Relations role. This role also requires someone who is used to working with data and has good numeracy skills. You will be familiar with working with pricing tools. You will have a good understanding of forecasting and working with %margins. You must be able to drive and have your own transport as there will be occasions when you will wish to visit clients and/or suppliers to cement a good working relationship. Hours: Monday - Friday 8.30am - 5pm Other benefits to be discussed at interview.
May 14, 2024
Full time
Pricing & Bid Administrator Meyer Scott Ref: VR/08931 Salary: £27,000 - £35,000 per annum (Dependent upon Industry Experience) Type: Permanent Location : St Ives Our client is an established business within the agricultural sector but are now setting up a new Division of their business and need expert professional help. This Division is within the construction and hire industry. If you are a fit this is a wonderful opportunity to grow exponentially with the business and forge your own path where your voice will be heard. In the main there are two parts to the role which merge into one. Remember this is a new Division so it's certainly not sustainable for one person to complete this role in the medium to long term. As the business grows it's likely that the role will evolve - this will highlight your strengths and determine your fit within the business. Pricing Communicate directly with clients, suppliers, and site managers. Works cross-functionally with Sales Operations to ensure accurate customer alignment and pricing. Enter data gathered into an estimating spreadsheet to develop project specific pricing and initial business case for the project. Make estimates of costs of all elements required to complete the project to the required scope. Maintain various estimating and project logs. Contract review and generating requests for information (RFI's) Assist in development of schedules for various projects. Tracking of project labour and materials Managing the change order process Assist with obtaining and processing shop drawings and submittals. Tenders Conduct preliminary evaluation of any contracts or frameworks notified of that may be of interest. Triage what needs to be complete by member of the team ensuring deadlines are tracked and adhered to. Complete PQQ's, Complete Tender and bid applications to a high level. Track all PQQ's, Tenders and Bids, monitoring their progression. Ensuring all applications are submitted meet the requirements and guidance for submission. Coordinate, track, and progress all sales opportunities relating to tenders. Ensure all tender submission documentation is completed accurately, in-line with tender specific requirements and deadlines. Monitoring procurement portals to identify all applicable tender updates and opportunities. Attend relevant meetings, including but not limited to; bid conferences, bid clarifications, etc. Liaise and build strong relationships with customers, suppliers, service providers as well as other departments within the business. Support product sourcing and price negotiation with suppliers and manufacturing partners. Updating and maintaining internal operating systems and portals. You will be: Very proficient with Excel - advanced level. 3-5 years of experience in Operations, Contracting, Pricing Administration, or Customer Relations role. This role also requires someone who is used to working with data and has good numeracy skills. You will be familiar with working with pricing tools. You will have a good understanding of forecasting and working with %margins. You must be able to drive and have your own transport as there will be occasions when you will wish to visit clients and/or suppliers to cement a good working relationship. Hours: Monday - Friday 8.30am - 5pm Other benefits to be discussed at interview.
Customer Service & Sales Administrator An excellent salary is offered and future career prospects dependent on experience Are you ambitious, hardworking, and looking for a new and exciting opportunity to join a very successful and dynamic Design and Project Management company? The position reporting to the senior management team and working closely with sales. The Job. Supporting with quotations and estimating where necessary across all sectors. Managing order intake via Exostar along with other trading platforms and or portals. Processing a high volume of product orders. Liaising with finance and the senior management team in order to process invoices for all sales transactions Reviewing and checking prices and contracts are up todate. Reporting monthly sales results to the SD/MD. Building and maintaining relationships with clients and key personnel within customer companies and suppliers. Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients. Support/attending meetings with clients to build relationships with existing accounts. Achieving client relationship targets and KPI's as set by the SD/MD. Escalating and resolving areas of concern as raised by clients. Updating the CRM and ensuring account managers are aware of changes within clients Communicating internally important feedback from customers. Managing procurement-suppliers,supplier's orders, and direct delivery. About you Competent and experienced in customer service and sales administration Degree qualified Good knowledge o fMicrosoft packages such as excel, and power point are essential Able to work in a fast-paced environment Ambitious and hardworking, able to work in a fast-paced environment Attention to detail, and a good team player Excellent communication skills both written and verbal Good timekeeping and attendance The company You will be joining a very successful and growing design and project management company in their new offices in Manchester. If you have the required skills and experience, please send your CV in confidence to Sue Holden at TRF Technical a specialist division of the Recruitment Fix Ltd
Feb 27, 2022
Full time
Customer Service & Sales Administrator An excellent salary is offered and future career prospects dependent on experience Are you ambitious, hardworking, and looking for a new and exciting opportunity to join a very successful and dynamic Design and Project Management company? The position reporting to the senior management team and working closely with sales. The Job. Supporting with quotations and estimating where necessary across all sectors. Managing order intake via Exostar along with other trading platforms and or portals. Processing a high volume of product orders. Liaising with finance and the senior management team in order to process invoices for all sales transactions Reviewing and checking prices and contracts are up todate. Reporting monthly sales results to the SD/MD. Building and maintaining relationships with clients and key personnel within customer companies and suppliers. Conducting business reviews to ensure clients are satisfied with their products and services. Alerting the sales team to opportunities for further sales within key clients. Support/attending meetings with clients to build relationships with existing accounts. Achieving client relationship targets and KPI's as set by the SD/MD. Escalating and resolving areas of concern as raised by clients. Updating the CRM and ensuring account managers are aware of changes within clients Communicating internally important feedback from customers. Managing procurement-suppliers,supplier's orders, and direct delivery. About you Competent and experienced in customer service and sales administration Degree qualified Good knowledge o fMicrosoft packages such as excel, and power point are essential Able to work in a fast-paced environment Ambitious and hardworking, able to work in a fast-paced environment Attention to detail, and a good team player Excellent communication skills both written and verbal Good timekeeping and attendance The company You will be joining a very successful and growing design and project management company in their new offices in Manchester. If you have the required skills and experience, please send your CV in confidence to Sue Holden at TRF Technical a specialist division of the Recruitment Fix Ltd