Brook Street have a fantastic opportunity to work within the NHS Blood & TransplantNHS Blood & Transplant to join their busy fast paced department. We are recruiting for Admin Officer , this role will be taking on various duties - you must have great attention to detail, be able to work in a fast pace environment and good IT skills. Pay - 12.88 ph Location - Basildon Working days - Friday, Saturday and Sunday - Night Shifts Temporary role - 6 months with the view to extend Main duties will include: 1. Work to agreed Standard Operating Procedure (SOPs) and Good Manufacturing Practice (GMP). 2. Validation, storage and issue of blood, blood components and tissues, ensuring that components meet the required quality standard through out the supply chain. 3. Performs basic reconciliation activities for all products alerting HS Supervisor of any discrepancies e.g. Pulse delivery paperwork. 4. Communicate complex and technical data effectively with customers referring highly complex issues to appropriate person e.g. in regard to alternative platelet substitutions. 5. Issuing and receipt of bulk shipments and ad hoc orders of products between sites. 6. Preparation of emergency orders for blood and non-blood emergency products. 7. Selection of phenotype units. 8. Selection of and secondary processing of components e.g. irradiation. 9. Operates and supervises the use of the irradiator including RadSure acceptance testing. 10. Receive and deal with telephone calls from user hospitals and resolve issues where they Typical qualifications and experience: - 5 GCSE's at grade C or above or equivalent (including English Language or equivalent) - NVQ Business Administration Level 2 (or suitable clerical experience) - Good communication skills, both oral and written - All offers are subject to 3 years of referencing checks and a DBS. All offers are subject to 3 years referencing and Standard DBS check. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. If this role interests you please APPLY BELOW.
May 01, 2024
Full time
Brook Street have a fantastic opportunity to work within the NHS Blood & TransplantNHS Blood & Transplant to join their busy fast paced department. We are recruiting for Admin Officer , this role will be taking on various duties - you must have great attention to detail, be able to work in a fast pace environment and good IT skills. Pay - 12.88 ph Location - Basildon Working days - Friday, Saturday and Sunday - Night Shifts Temporary role - 6 months with the view to extend Main duties will include: 1. Work to agreed Standard Operating Procedure (SOPs) and Good Manufacturing Practice (GMP). 2. Validation, storage and issue of blood, blood components and tissues, ensuring that components meet the required quality standard through out the supply chain. 3. Performs basic reconciliation activities for all products alerting HS Supervisor of any discrepancies e.g. Pulse delivery paperwork. 4. Communicate complex and technical data effectively with customers referring highly complex issues to appropriate person e.g. in regard to alternative platelet substitutions. 5. Issuing and receipt of bulk shipments and ad hoc orders of products between sites. 6. Preparation of emergency orders for blood and non-blood emergency products. 7. Selection of phenotype units. 8. Selection of and secondary processing of components e.g. irradiation. 9. Operates and supervises the use of the irradiator including RadSure acceptance testing. 10. Receive and deal with telephone calls from user hospitals and resolve issues where they Typical qualifications and experience: - 5 GCSE's at grade C or above or equivalent (including English Language or equivalent) - NVQ Business Administration Level 2 (or suitable clerical experience) - Good communication skills, both oral and written - All offers are subject to 3 years of referencing checks and a DBS. All offers are subject to 3 years referencing and Standard DBS check. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey. If this role interests you please APPLY BELOW.
Our client is in the business of compliance risk and business assurance as they have been for many years. They are currently looking to recruit for a Senior Networks & Systems Engineer to design, deploy and maintain the company's network and IT systems. Our client has an extensive network infrastructure both within their Derby site as well as supporting VPN connections to customers (for operations and support), work-from-home capabilities for employees and operating multiple endpoints for international testing footprint. The successful candidate will be responsible for the upkeep, maintenance, development and troubleshooting of this network as well as the servers, systems and products that use it. Our client is an ISO27001 certified organisation, and the successful candidate will be part of the team responsible for delivering continued compliance with the standard, including the provision of evidence supporting this to external auditors. General responsibilities will include: Supporting ISO27001 certification Provide support to the entire business Leading technical integrations and interconnection discussions Build solid relationships with clients Propose new networking technologies Bring client feedback to the the business in order to assist with new deployment rollouts In order to carry out this varied and interesting role it is envisaged that the successful candidate will have solid knowledge of Linux, UNIX, scripting etc, as well as IP network design, deployment and maintenance experience. Additionally, you should have great communication skills and the ability to remain calm in client facing situations. In return, our client offers a very competitive salary, the ability to work from home, free on site car charging, 25 days holidays and a company pension scheme amongst other benefits. If you feel you have the right background to meet the requirements of this interesting and varied role, please apply now. However, if you do not hear back from us within 48 hours, kindly assume you have been unsuccessful on this occasion. (agy)
May 01, 2024
Full time
Our client is in the business of compliance risk and business assurance as they have been for many years. They are currently looking to recruit for a Senior Networks & Systems Engineer to design, deploy and maintain the company's network and IT systems. Our client has an extensive network infrastructure both within their Derby site as well as supporting VPN connections to customers (for operations and support), work-from-home capabilities for employees and operating multiple endpoints for international testing footprint. The successful candidate will be responsible for the upkeep, maintenance, development and troubleshooting of this network as well as the servers, systems and products that use it. Our client is an ISO27001 certified organisation, and the successful candidate will be part of the team responsible for delivering continued compliance with the standard, including the provision of evidence supporting this to external auditors. General responsibilities will include: Supporting ISO27001 certification Provide support to the entire business Leading technical integrations and interconnection discussions Build solid relationships with clients Propose new networking technologies Bring client feedback to the the business in order to assist with new deployment rollouts In order to carry out this varied and interesting role it is envisaged that the successful candidate will have solid knowledge of Linux, UNIX, scripting etc, as well as IP network design, deployment and maintenance experience. Additionally, you should have great communication skills and the ability to remain calm in client facing situations. In return, our client offers a very competitive salary, the ability to work from home, free on site car charging, 25 days holidays and a company pension scheme amongst other benefits. If you feel you have the right background to meet the requirements of this interesting and varied role, please apply now. However, if you do not hear back from us within 48 hours, kindly assume you have been unsuccessful on this occasion. (agy)
NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. Based in the North West the role will serve a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the Senior point of contact for high-level escalations and complex customer issue resolutions - dealing at Senior Leadership levels in with Customers. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Customer First: Drive and engage the teams towards the KPI to create excellent customer service. Attend and be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at all levels but upto SLT / CEO level to improve service delivery processes and customer satisfaction. Coordinate with third-party service providers and partners to ensure they are aligned with ITS standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience in a leadership role within customer service or operations in the telecommunications sector. Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 30 plus and managing managers, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). Enthusiastic and highly motivated with high energy and motivational skills. Experience in motivating diverse teams and creating high energy to deliver great customer experience. Ability to manage a changing environment and adapt leadership methods to meet new challenges. Customer-focused with experience of dealing with customer plans and issues up to Senior Leadership team level. A background in telecommunications with experience in delivering networking products to partners or direct customers. Proficient in call centre technology, including CRM software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey in the delivery of telecoms networks is desirable which may include planning, civils, cabling, splicing, testing. Self-motivated and driven to meet service objectives and targets. Benefits Salary up to 60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
May 01, 2024
Full time
NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. Based in the North West the role will serve a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the Senior point of contact for high-level escalations and complex customer issue resolutions - dealing at Senior Leadership levels in with Customers. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Customer First: Drive and engage the teams towards the KPI to create excellent customer service. Attend and be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at all levels but upto SLT / CEO level to improve service delivery processes and customer satisfaction. Coordinate with third-party service providers and partners to ensure they are aligned with ITS standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience in a leadership role within customer service or operations in the telecommunications sector. Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 30 plus and managing managers, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). Enthusiastic and highly motivated with high energy and motivational skills. Experience in motivating diverse teams and creating high energy to deliver great customer experience. Ability to manage a changing environment and adapt leadership methods to meet new challenges. Customer-focused with experience of dealing with customer plans and issues up to Senior Leadership team level. A background in telecommunications with experience in delivering networking products to partners or direct customers. Proficient in call centre technology, including CRM software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey in the delivery of telecoms networks is desirable which may include planning, civils, cabling, splicing, testing. Self-motivated and driven to meet service objectives and targets. Benefits Salary up to 60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Are you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Do you have a passion for sales and account management? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible for supporting pre-sales activities with focus on technical assurance, penetration testing and incident response ensuring excellent account management and customer service. With a salary DOE up to £50,000 with excellent benefits, this is a great opportunity. Benefits: Salary negotiable depending on skills, experience, and qualifications. Matched company pension up to 5%. Private healthcare. 25 days annual holiday, increasing to 30 days after 3 years. Membership to the Employee Assistance Programme (EAP). 3x salary death in service. Excellent working conditions and environment. Roles and Responsibilities: Responding to inbound sales enquiries and speaking with clients on a technical and commercial level. Following up on and managing leads and other opportunities recording these onto the company CRM system. Arranging client meeting whether face to face or via call. Understanding client s cyber security requirements addressing needs and identifying solutions. Producing client proposals and quotations. Working alongside and supporting the sales team and other sales activities including account review meetings. Skills and Attributes: UK based and eligible and willing to undergo UK government clearance. Be interested or have a good understanding around cyber security including modern technologies, cloud services and IP networks amongst other technical knowledge. Have excellent verbal and written communication skills. Willingness to learn and expand knowledge. If this positon is of interest, please apply below or contact (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application.
May 01, 2024
Full time
Are you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Do you have a passion for sales and account management? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible for supporting pre-sales activities with focus on technical assurance, penetration testing and incident response ensuring excellent account management and customer service. With a salary DOE up to £50,000 with excellent benefits, this is a great opportunity. Benefits: Salary negotiable depending on skills, experience, and qualifications. Matched company pension up to 5%. Private healthcare. 25 days annual holiday, increasing to 30 days after 3 years. Membership to the Employee Assistance Programme (EAP). 3x salary death in service. Excellent working conditions and environment. Roles and Responsibilities: Responding to inbound sales enquiries and speaking with clients on a technical and commercial level. Following up on and managing leads and other opportunities recording these onto the company CRM system. Arranging client meeting whether face to face or via call. Understanding client s cyber security requirements addressing needs and identifying solutions. Producing client proposals and quotations. Working alongside and supporting the sales team and other sales activities including account review meetings. Skills and Attributes: UK based and eligible and willing to undergo UK government clearance. Be interested or have a good understanding around cyber security including modern technologies, cloud services and IP networks amongst other technical knowledge. Have excellent verbal and written communication skills. Willingness to learn and expand knowledge. If this positon is of interest, please apply below or contact (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don t hear back within 5 working days, please take this as an unsuccessful application.
Te chnical Pre-Sales Consultant 35-50k Remote, with monthly visits to the office. 25 days holiday We are representing our Tewkesbury-based clients, established for over 10 years, who are looking for an experienced Technical Pre- Sales Consultant to join their team, on a remote basis with monthly visits to the office. They are true pioneers in their sector. They have a great team environment, and offer Team days out and fantastic benefits, such as private healthcare and 25 days holiday, increasing to 30 with length of service. Joining their tightly-knit pre-sales division, you'll collaborate with clients to grasp their assurance needs, devising solutions and services to help them meet their objectives. Our client is committed to delivering work that not only adds value but also significantly contributes to advancing their clients' security goals. The company Known for their team's dynamism, innovation, and unwavering commitment to enhancing their customers' security measures, they value and recognise exceptional performance among their employees. They offer flexible work arrangements, prioritising work-life balance. Although their main office is in Tewkesbury, Gloucestershire, they offer remote work opportunities, with occasional visits to clients requiring you to be on-site at the Tewkesbury office 1 - 2 days per month. The role As a Technical Pre-Sales Consultant, you'll play a crucial role in supporting pre-sales activities across the core services, focusing on technical assurance, penetration testing, and incident response. Your duties will include responding to inbound sales enquiries, managing leads and opportunities in the CRM, arranging technical scoping calls and meetings, understanding client cyber security requirements, and providing technical scoping of engagements. You'll also produce client proposals and quotations, support the Sales Team, and collaborate closely with technical consultants to ensure client engagements are appropriately scoped. The candidate A passion for cyber security and a broad understanding of modern technologies, including cloud architecture, web applications, IP networks, and common operating systems, are essential. Excellent communication skills, a hunger for learning, and the ability to build strong client relationships are also key. To thrive in this role, you must be UK-based and eligible and willing to undergo UK government clearance (SC minimum).
May 01, 2024
Full time
Te chnical Pre-Sales Consultant 35-50k Remote, with monthly visits to the office. 25 days holiday We are representing our Tewkesbury-based clients, established for over 10 years, who are looking for an experienced Technical Pre- Sales Consultant to join their team, on a remote basis with monthly visits to the office. They are true pioneers in their sector. They have a great team environment, and offer Team days out and fantastic benefits, such as private healthcare and 25 days holiday, increasing to 30 with length of service. Joining their tightly-knit pre-sales division, you'll collaborate with clients to grasp their assurance needs, devising solutions and services to help them meet their objectives. Our client is committed to delivering work that not only adds value but also significantly contributes to advancing their clients' security goals. The company Known for their team's dynamism, innovation, and unwavering commitment to enhancing their customers' security measures, they value and recognise exceptional performance among their employees. They offer flexible work arrangements, prioritising work-life balance. Although their main office is in Tewkesbury, Gloucestershire, they offer remote work opportunities, with occasional visits to clients requiring you to be on-site at the Tewkesbury office 1 - 2 days per month. The role As a Technical Pre-Sales Consultant, you'll play a crucial role in supporting pre-sales activities across the core services, focusing on technical assurance, penetration testing, and incident response. Your duties will include responding to inbound sales enquiries, managing leads and opportunities in the CRM, arranging technical scoping calls and meetings, understanding client cyber security requirements, and providing technical scoping of engagements. You'll also produce client proposals and quotations, support the Sales Team, and collaborate closely with technical consultants to ensure client engagements are appropriately scoped. The candidate A passion for cyber security and a broad understanding of modern technologies, including cloud architecture, web applications, IP networks, and common operating systems, are essential. Excellent communication skills, a hunger for learning, and the ability to build strong client relationships are also key. To thrive in this role, you must be UK-based and eligible and willing to undergo UK government clearance (SC minimum).
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
May 01, 2024
Full time
Global recycling / manufacturing group requires a Senior Service Analyst for their Kent office based near Maidstone. Excellent salary, benefits include generous pension, on-site gym, Monday to Friday 8.30 4.30 (office based), great career prospects. This is an exciting time to join the Global IS team within the group. Their vision is to transform the capability and become a digital strategic partner for their customers delivering a digitally enabled future for the company by undertaking an exciting Global IS transformation programme which sets the foundation for their success. About the role: Reporting to the Service Desk Team Lead, this role will work closely with other Global IS colleagues to service impacting incidents and fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and re-assign incidents and requests for fastest resolution or fulfilment. Occasional travel across UK sites will be required. Senior Service Analyst Accountabilities: Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities Collaborate with service analysts across all GIS functions to meet and where possible exceed agreed service level agreements (SLA s) Support and when required lead quarterly site service reviews presenting SLA reports and collaborate with business stakeholders to optimise site services Follow up on end-customer surveys feedback to establish opportunities for future improvements Complete relevant training on the execution of in-scope processes and procedures Recommend and where applicable deliver continual improvements to operational procedures When assigned deliver or lead project work to define timelines and budgets Complete or manage tasks on handover and implementation of new service excellence ways of working from GIS transformation into day-to-day operations Senior Service Analyst Requirements: Experience in a service management role or end user support role in a fast-paced industrial or manufacturing industry Practical knowledge of IT service management systems and processes and the associated frameworks e.g. ITIL or similar Experience of dealing with customers providing both telephone and remote virtual desktop support Service performance measurement and reporting skills Experience of communicating effectively and work as part of the team Experience of the following: PowerShell / automation scripting, Apple iOS / Mac and iPhone support, change and request management, problem management and updating technical guidance and knowledge base documentation Technical knowledge of a AD user and computer management Basic knowledge of networking, WAN and LAN technologies Technical Knowledge of client and server OS s (Windows 10, Windows Server 2012, 2016, 2019) and Office applications (2013, 2016, 2019, 0365) Knowledge of backup and restore processes Experience of working at a local regional and global level and understands the benefits and opportunities within this environment IT operating model change experience This is a rare opportunity to join the IT team of a very successful, and developing group delivering sustainable packaging solutions across the globe.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Role Overview: This is a new role within the company. With a wide ranging remit to manage technical documents in support of test and compliance activities, and perform defined tasks in line with company SOP's. This will require owning the job function and performing all tasks required, and to file off / store supporting documentation and reports within defined company storage repositories. As such it will suit someone with an understanding of engineering, imagination and drive. Key accountabilities and responsibilities: Prepare and maintain high quality technical documentation in line with company requirements Manage document lifecycle - control/release/change management using document control system PLM Review of internal & external test reports for suitability (quality and completeness etc) Performing data retrieval tasks and evaluation of results in line with company SOP's Organising and co-ordination of release of hardware from Saab Seaeye to external testing companies Management of returned test articles into the business Managing RFQ's for Testing services + other equipment and components Managing the purchase of required test services / equipment / components from vendor selection to PO request process Processing department performance metrics, and creating and managing KPI's Essential Skills: Technical level education - A level / ONC Min 3 years in a technical focussed role Proven experience in data capture and analysis Previous experience working with multi-disciplinary systems (electrical, mechanical, software) Excellent communicator: both written and verbal Innovative and creative mind set with technical awareness Ability to work unsupervised to tight timescales Enthusiasm, drive and personality! Data reviews so as to analyse and summarise data trends Competent and able to use Microsoft Office to a high level (Excel a must ) Desirable: HNC or Degree in a relevant engineering discipline Experience in the offshore and/or subsea industry Knowledge of product certification, best-practice and industry standards Knowledge of compliance standards and certification (CE/DNV) Expert / advanced user of Microsoft Excel. Experience with data archiving / controlled repositories management Previous experience in a customer-facing role General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
May 01, 2024
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Role Overview: This is a new role within the company. With a wide ranging remit to manage technical documents in support of test and compliance activities, and perform defined tasks in line with company SOP's. This will require owning the job function and performing all tasks required, and to file off / store supporting documentation and reports within defined company storage repositories. As such it will suit someone with an understanding of engineering, imagination and drive. Key accountabilities and responsibilities: Prepare and maintain high quality technical documentation in line with company requirements Manage document lifecycle - control/release/change management using document control system PLM Review of internal & external test reports for suitability (quality and completeness etc) Performing data retrieval tasks and evaluation of results in line with company SOP's Organising and co-ordination of release of hardware from Saab Seaeye to external testing companies Management of returned test articles into the business Managing RFQ's for Testing services + other equipment and components Managing the purchase of required test services / equipment / components from vendor selection to PO request process Processing department performance metrics, and creating and managing KPI's Essential Skills: Technical level education - A level / ONC Min 3 years in a technical focussed role Proven experience in data capture and analysis Previous experience working with multi-disciplinary systems (electrical, mechanical, software) Excellent communicator: both written and verbal Innovative and creative mind set with technical awareness Ability to work unsupervised to tight timescales Enthusiasm, drive and personality! Data reviews so as to analyse and summarise data trends Competent and able to use Microsoft Office to a high level (Excel a must ) Desirable: HNC or Degree in a relevant engineering discipline Experience in the offshore and/or subsea industry Knowledge of product certification, best-practice and industry standards Knowledge of compliance standards and certification (CE/DNV) Expert / advanced user of Microsoft Excel. Experience with data archiving / controlled repositories management Previous experience in a customer-facing role General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
IT Network Engineer Permanent Reading £45,000 - £50,000 Hybrid 3 days on site My client is urgently looking for an IT Network Engineer to join their team based in Reading, on a permanent basis to be part of the infrastructure team to support and managed both the clients internal and external customer base, while adhering to ISO27001, ISO20001, Cyber Essentials plus standards and best practice methodology. As a Networking Infrastructure engineer you will provide proactive management of the clients customer networking and firewall platform estates, monitoring and management of existing configurations and identifying risks and opportunities to improve the security, robustness and resilience! IT Network Engineer Responsibilities/Tasks: To manage the planning, change control and execution of all networking infrastructure upgrades and implementations. To provide an escalation route for all Infrastructure incidents where 1st, 2nd and 3rd line avenues have been followed. Exceptional technical knowledge of IT networks with minimum 5+ years experience working as a Networking engineer. Ideally 5+ years experience working with Fortinet products with associated certification. Knowledge of Cisco and Meraki kit an advantage. Familiarity with and ability to drive network segmentation approaches to ensure secure and robust network configurations. Solid technical knowledge of IT systems and virtualisation products. Good technical knowledge of multifunctional and printer products. IT Network Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
May 01, 2024
Full time
IT Network Engineer Permanent Reading £45,000 - £50,000 Hybrid 3 days on site My client is urgently looking for an IT Network Engineer to join their team based in Reading, on a permanent basis to be part of the infrastructure team to support and managed both the clients internal and external customer base, while adhering to ISO27001, ISO20001, Cyber Essentials plus standards and best practice methodology. As a Networking Infrastructure engineer you will provide proactive management of the clients customer networking and firewall platform estates, monitoring and management of existing configurations and identifying risks and opportunities to improve the security, robustness and resilience! IT Network Engineer Responsibilities/Tasks: To manage the planning, change control and execution of all networking infrastructure upgrades and implementations. To provide an escalation route for all Infrastructure incidents where 1st, 2nd and 3rd line avenues have been followed. Exceptional technical knowledge of IT networks with minimum 5+ years experience working as a Networking engineer. Ideally 5+ years experience working with Fortinet products with associated certification. Knowledge of Cisco and Meraki kit an advantage. Familiarity with and ability to drive network segmentation approaches to ensure secure and robust network configurations. Solid technical knowledge of IT systems and virtualisation products. Good technical knowledge of multifunctional and printer products. IT Network Engineer Benefits: Competitive salary Participation in a Discretionary Bonus Scheme 25 days holiday A set of core benefits including pension plan, life assurance, employee assistance programme, access to a qualified, practicing GP 24 hours a day, 365 days a year A comprehensive range of voluntary and flexible benefits to suit you and your lifestyle including holiday trading, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, critical illness cover, private medical cover for self and family, travel insurance and a broad range of discounts at hundreds of retailers. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website (url removed)
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an organisation operating in the public sector - they have a significant impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Security and Privileges: Manage user security privileges, reset passwords, and participate in security process development. Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives. What you'll need to succeed Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst, Familiarity with ticketing systems (for example ServiceNow or ZenDesk), Active Directory administration, Office 365 and Windows troubleshooting skills, Excellent telephone manner and customer service skills, Flexibility and willingness to work on-site in Liverpool. What you'll get in return You will be offered a 2-month contract in Liverpool City Centre starting immediately. The role will offer 17.44 per hour PAYE with Hays. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Contractor
Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an organisation operating in the public sector - they have a significant impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Security and Privileges: Manage user security privileges, reset passwords, and participate in security process development. Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives. What you'll need to succeed Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support Analyst, Familiarity with ticketing systems (for example ServiceNow or ZenDesk), Active Directory administration, Office 365 and Windows troubleshooting skills, Excellent telephone manner and customer service skills, Flexibility and willingness to work on-site in Liverpool. What you'll get in return You will be offered a 2-month contract in Liverpool City Centre starting immediately. The role will offer 17.44 per hour PAYE with Hays. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We have a new opportunity for a Commercial Manager to join our team within Vistry South East, at our Caterham office. As our Commercial Manager you will manage and co-ordinate the designated commercial team to ensure the smooth operation of the commercial function and the delivery of annual plans and forecasts. Responsible for the cost control of projects throughout the construction process, including procurement of subcontractors and materials in line with Build & Budget requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree in Surveying, Building or similar A member of or working towards CIOB or RICS Extensive experience working with a residential house builder Previous experience as a Managing QS or a Commercial Manager in the industry A good understanding of building regulations and legal obligations A good knowledge of construction methods and materials Experience of people management and leading projects Good understanding of budget management Must be proficient with Coins I.T system & Viewpoint document management system Ability to assess and analyse information Able to work under pressure and to deadlines Good decision making/problem solving skills More about the Commercial Manager role Ensure compliance with the company's Quantity Assurance Procedures and Health & Safety Policy. Where possible to look for areas of cost savings whilst projects are live. Liaise with all other departments to ensure cost effective delivery of the regions budgeted output. From time to time take on any other specific requirements requested by the Commercial Director to the benefit of the region's commercial operations. Attend design review meetings and pre-planning technical department meetings to understand pre-planning application works and the consequences on the development's financial forecasts. Identify non-compliance and rectify and resolve problems. Settle contract price variations. Attend departmental meetings as required. Provide accurate build costs for use in budgets, forecasts and valuations. Ensure build cost information is up to date to enable accurate estimating. Periodically review and update forecasts and budgets. Including for later phases on sites. Oversee the preparation of substructure quantities for use with alternative foundation designs. Respond to any variations, errors or omissions. Provide all house type cost information for use with budgeting and forecasting procedures, as requested. Prepare the actual costs of "lettings" and provide a cost comparison against the base estimate. Ensure that costs are kept within forecast and estimates where possible, and that the department operates within the guidelines determined in the Group Commercial Best Practice. Coordinate the measure and payments to subcontractors including guidance to Surveyors to ensure that works are certified for payment in accordance with Company procedures. Provide variance report for use by Regional Commercial Director. Coordinate cash flow forecasts for each site, to be monitored against monthly payments. Liaise with Technical, Planning & Finance to ensure accurate & timely reporting of fee schedules including S106. Carry out periodic valuations in accordance with Company Policy, including coordination of HA valuations & invoices. Report of any major variances to the Regional Commercial Director. Respond to contract variances in respect of quality, performance, programme, costs and specification. Ensure all relevant stakeholders are informed of key departmental developments Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 01, 2024
Full time
We have a new opportunity for a Commercial Manager to join our team within Vistry South East, at our Caterham office. As our Commercial Manager you will manage and co-ordinate the designated commercial team to ensure the smooth operation of the commercial function and the delivery of annual plans and forecasts. Responsible for the cost control of projects throughout the construction process, including procurement of subcontractors and materials in line with Build & Budget requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree in Surveying, Building or similar A member of or working towards CIOB or RICS Extensive experience working with a residential house builder Previous experience as a Managing QS or a Commercial Manager in the industry A good understanding of building regulations and legal obligations A good knowledge of construction methods and materials Experience of people management and leading projects Good understanding of budget management Must be proficient with Coins I.T system & Viewpoint document management system Ability to assess and analyse information Able to work under pressure and to deadlines Good decision making/problem solving skills More about the Commercial Manager role Ensure compliance with the company's Quantity Assurance Procedures and Health & Safety Policy. Where possible to look for areas of cost savings whilst projects are live. Liaise with all other departments to ensure cost effective delivery of the regions budgeted output. From time to time take on any other specific requirements requested by the Commercial Director to the benefit of the region's commercial operations. Attend design review meetings and pre-planning technical department meetings to understand pre-planning application works and the consequences on the development's financial forecasts. Identify non-compliance and rectify and resolve problems. Settle contract price variations. Attend departmental meetings as required. Provide accurate build costs for use in budgets, forecasts and valuations. Ensure build cost information is up to date to enable accurate estimating. Periodically review and update forecasts and budgets. Including for later phases on sites. Oversee the preparation of substructure quantities for use with alternative foundation designs. Respond to any variations, errors or omissions. Provide all house type cost information for use with budgeting and forecasting procedures, as requested. Prepare the actual costs of "lettings" and provide a cost comparison against the base estimate. Ensure that costs are kept within forecast and estimates where possible, and that the department operates within the guidelines determined in the Group Commercial Best Practice. Coordinate the measure and payments to subcontractors including guidance to Surveyors to ensure that works are certified for payment in accordance with Company procedures. Provide variance report for use by Regional Commercial Director. Coordinate cash flow forecasts for each site, to be monitored against monthly payments. Liaise with Technical, Planning & Finance to ensure accurate & timely reporting of fee schedules including S106. Carry out periodic valuations in accordance with Company Policy, including coordination of HA valuations & invoices. Report of any major variances to the Regional Commercial Director. Respond to contract variances in respect of quality, performance, programme, costs and specification. Ensure all relevant stakeholders are informed of key departmental developments Finally, let's tell you about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Technical Business Development Manager Northampton £40,000 - £55,000 - DOE Are you a confident and enthusiastic Technical Business Development Manager looking for a new role? Coulter Elite Resourcing are currently looking for a Business Development Manager to join a leading growing company Who are an award-winning technology company Ideal candidate for our client will be motivated, self-Sufficient, and enthusiastic. With a passion for Technology and Sales. You will report into the Chief Operating Officer. You will be based out of our clients Northampton office. Principle Responsibilities for the Technical Business Development Manager: To gain an understanding of customers, businesses and requirements To develop and maintain long-term relationships with clients, through managing and interpreting their needs To perform onsite demonstrations and technical presentations To prepare proposals, quotations and administer clients accounts To work on after sales support services and provide technical back-up as required To prepare reports and keep customer records through CRM software To meet regular sales targets and co-ordinate sales projects Deliver KPI s and quarterly sales growth targets Present regular progress reports ad updates to the management team Display good knowledge and capability with digital marketing platforms Good influencing and presentations skills Excellent communicator with the ability to work closely with the management team and regularly communicate and reports activities. Possesses practical knowledge in process, business and commercial sales. Person specification for the Technical Business Development Manager: Preferred Sales Experience Technology Industry Target Driven Confident in attending Networking Events Able to prove a track record in generating new business Friendly and positive Full UK Driving Licence B2B Sales experience Multitask and manage requirements Self Driven and motivated This is a full-time permanent position as a Technical Business Development Manager offering an annual salary of up to £40,000 - £55,000 (DOE). 25 Days holiday and pension. If this Technical Business Development Manager position sounds like you, then please forward your CV to Fraser Hendry at Coulter Elite Resourcing
May 01, 2024
Full time
Technical Business Development Manager Northampton £40,000 - £55,000 - DOE Are you a confident and enthusiastic Technical Business Development Manager looking for a new role? Coulter Elite Resourcing are currently looking for a Business Development Manager to join a leading growing company Who are an award-winning technology company Ideal candidate for our client will be motivated, self-Sufficient, and enthusiastic. With a passion for Technology and Sales. You will report into the Chief Operating Officer. You will be based out of our clients Northampton office. Principle Responsibilities for the Technical Business Development Manager: To gain an understanding of customers, businesses and requirements To develop and maintain long-term relationships with clients, through managing and interpreting their needs To perform onsite demonstrations and technical presentations To prepare proposals, quotations and administer clients accounts To work on after sales support services and provide technical back-up as required To prepare reports and keep customer records through CRM software To meet regular sales targets and co-ordinate sales projects Deliver KPI s and quarterly sales growth targets Present regular progress reports ad updates to the management team Display good knowledge and capability with digital marketing platforms Good influencing and presentations skills Excellent communicator with the ability to work closely with the management team and regularly communicate and reports activities. Possesses practical knowledge in process, business and commercial sales. Person specification for the Technical Business Development Manager: Preferred Sales Experience Technology Industry Target Driven Confident in attending Networking Events Able to prove a track record in generating new business Friendly and positive Full UK Driving Licence B2B Sales experience Multitask and manage requirements Self Driven and motivated This is a full-time permanent position as a Technical Business Development Manager offering an annual salary of up to £40,000 - £55,000 (DOE). 25 Days holiday and pension. If this Technical Business Development Manager position sounds like you, then please forward your CV to Fraser Hendry at Coulter Elite Resourcing
2nd Line Support Engineer - South East London/Kent - 28,000 - 36,000 + Excellent Benefits Overview: This position requires you to have a full UK driving licences and access to a vehicle An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine Infrastructure Good knowledge of Hyper-V and VMware ESX Strong knowledge of Microsoft Exchange Server, Office 365, SharePoint and Azure AD Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Experience in managing Cisco switches and routers. Knowledge of Windows Script Host/VBScript/ PowerShell Desirable: Previous experience working for a Managed Service Provider or Consultancy Package: Basic salary ranging from 28,000 - 36,000 Hybrid working - 3 days onsite, 2 days WFH Excellent benefits package 25 days holiday Pension scheme
May 01, 2024
Full time
2nd Line Support Engineer - South East London/Kent - 28,000 - 36,000 + Excellent Benefits Overview: This position requires you to have a full UK driving licences and access to a vehicle An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer backup and disaster recovery systems and processes Management of relationships with third parties and suppliers Keep operational documentation up to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine Infrastructure Good knowledge of Hyper-V and VMware ESX Strong knowledge of Microsoft Exchange Server, Office 365, SharePoint and Azure AD Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Experience in managing Cisco switches and routers. Knowledge of Windows Script Host/VBScript/ PowerShell Desirable: Previous experience working for a Managed Service Provider or Consultancy Package: Basic salary ranging from 28,000 - 36,000 Hybrid working - 3 days onsite, 2 days WFH Excellent benefits package 25 days holiday Pension scheme
Technical Sales Manager Ground Shoring and Groundwork Job Title: Major Projects Sales Engineer Ground Shoring and Groundwork Industry Sector: Ground Shoring, Groundworkers, High Capacity Propping Solutions, Excavation, Concrete Frame Contractors, Construction, Civil Engineering, Tier 1 Contractors, Large Sub Contractors Area to be covered: Ideally Birmingham to London Remuneration: £40,000-£52,000 + £6,000-£15,000 commission (package will determined on experience) Benefits: hybrid car or car allowance of £500 per month + full benefits package The role of the Major projects Sales Engineer Ground Shoring and Groundwork will involve: Field sales position selling predominantly the hire (but also the sale) of ground shoring products including high capacity propping solutions Purely working on major projects, this can be determined by the complexity of the project for example, size, scale, duration & difficulty All of your time will be spent selling to tier 1 contractors, consultants & groundworkers and large sub contractors Huge opportunity for growth on this area due to HS2 requirements Will be required to grow the divisional turnover by £1m Good blend of new business and account management Highly technical role Typically 2 days per week on the road visiting construction sites and customer offices Hybrid in nature, you will spend the remainder of time working from home, teams meetings etc. Utilising a team of qualified engineers for technical support The ideal applicant will be an Major projects Sales Engineer Ground Shoring and Groundwork with: Engineering background with technical field sales experience Must have field sales / technical experience in the ground shoring, temporary works or civil engineering industry Graduate, preferably engineering degree Contacts within groundworkers may be beneficial Ideally have construction site experience (not essential) Specific knowledge of high capacity ground shoring propping solutions Empathetic, energetic, drive, passion and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Ground shoring, groundworking, trench boxes, manhole boxes, manhole braces, pipe lifter, struts & walers, trench lining and tube shoring products, groundworkers, concrete frame contractors, construction and civil engineering contractors
May 01, 2024
Full time
Technical Sales Manager Ground Shoring and Groundwork Job Title: Major Projects Sales Engineer Ground Shoring and Groundwork Industry Sector: Ground Shoring, Groundworkers, High Capacity Propping Solutions, Excavation, Concrete Frame Contractors, Construction, Civil Engineering, Tier 1 Contractors, Large Sub Contractors Area to be covered: Ideally Birmingham to London Remuneration: £40,000-£52,000 + £6,000-£15,000 commission (package will determined on experience) Benefits: hybrid car or car allowance of £500 per month + full benefits package The role of the Major projects Sales Engineer Ground Shoring and Groundwork will involve: Field sales position selling predominantly the hire (but also the sale) of ground shoring products including high capacity propping solutions Purely working on major projects, this can be determined by the complexity of the project for example, size, scale, duration & difficulty All of your time will be spent selling to tier 1 contractors, consultants & groundworkers and large sub contractors Huge opportunity for growth on this area due to HS2 requirements Will be required to grow the divisional turnover by £1m Good blend of new business and account management Highly technical role Typically 2 days per week on the road visiting construction sites and customer offices Hybrid in nature, you will spend the remainder of time working from home, teams meetings etc. Utilising a team of qualified engineers for technical support The ideal applicant will be an Major projects Sales Engineer Ground Shoring and Groundwork with: Engineering background with technical field sales experience Must have field sales / technical experience in the ground shoring, temporary works or civil engineering industry Graduate, preferably engineering degree Contacts within groundworkers may be beneficial Ideally have construction site experience (not essential) Specific knowledge of high capacity ground shoring propping solutions Empathetic, energetic, drive, passion and enthusiastic Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Ground shoring, groundworking, trench boxes, manhole boxes, manhole braces, pipe lifter, struts & walers, trench lining and tube shoring products, groundworkers, concrete frame contractors, construction and civil engineering contractors
UK Power Networks (Operations) Ltd
Colchester, Essex
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 01, 2024
Full time
GIS Technician Reference Number - 78698 This GIS Technician will report to the GIS Team Leader and will work within the Asset Management based in our Colchester office. You will be a permanent employee. You will attract a salary of 37,165.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 12/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. All applications will be reviewed after the closing date Job Purpose You will undertake technical analysis of information provided by field staff and use that information to make updates and amendments to the digital representation of the network configuration and topology including non-complex data capture within the Geographic Information System (GIS) - NetMAP. The technical analysis involves you using defined criteria to assess the quality and suitability of the information provided against the Data Capture Specification. Principal Accountabilities Assess red-line drawings (and associated information) for accuracy and completeness. Delivery of the GIS updates within the defined Service Level Agreements for timeliness and quality. Resolve problems with asset information through the use of IT and other information management resources. Monitor and validate the data provided by field staff and cleanse data. Validate entries in SAP PM, NetMAP and PowerOn/ADMS collaborating with field staff, Network Control and the Asset Registration team. Resolve discrepancies in data and minimise inaccuracies. Undertake technical assurance of updated GIS records to ensure compliance with associated processes, procedures and the Data Capture Specification. Oversee the management and update of the GIS (NetMAP) and associated systems to reflect all changes to the electrical network and associated geographic mapping. Ensure compliance with relevant legislation and regulations concerning the maintenance and retention of our asset information. Be a Technical expert for the business concerning GIS records. Create reports and complete bulk data updates in SAP PM using Winshuttle Nature & Scope The GIS Technician works within the Geospatial Network Records (GNR) Team within the Enterprise Data Management (EDM) department of the Asset Management directorate. Asset information is a combination of data about our physical assets, used to inform decisions about how they are managed, both for short term operational purposes and for long term strategic planning. The EDM function determines asset information requirements within an asset management context, how it is collected, and analysed, and communicated both internally and externally to our partners and regulator. Good asset information is crucial to a safe and efficient operation of our business. It is necessary for accurate and informed decision making for when and how we should invest in and operate our network, ensures the safe operation of our assets through maintenance, and guarantees accurate reporting to the regulator concerning both our investment plans and associated achievement. You will be an important member of a diverse team, ensuring that our asset registration systems are updated and maintained to ensure the accuracy of our asset records and providing associated support to the wider business. You will build relationships with partners throughout the business. Qualifications & Experience A GIS relevant level 3 ('A' Level) qualification, or equivalent experience or demonstrating a willingness to achieve such a qualification. Minimum of level 2 (GCSE) qualification or equivalent in Maths and English A practical understanding of the electricity distribution network, plant & equipment at all voltages. Knowledge or experience in GIS data capture, the network records and business rules associated with updating NetMAP. Experience using our core asset systems (SAP PM / Ellipse, NetMAP and PowerOn ADMS) is desirable. Understanding of the UK Power Networks asset hierarchy. Comprehension of current data related legislation and regulations. Comprehension of regulatory framework and associated reporting. Correctly interpret technical data supplied from multiple field staff and contractors and to understand when data supplied could be inaccurate. Analysis - The drive to bring rigorous analysis to all data issues, to understand the cause and effect and the impact that these will have on our assets. Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills Other Key Competencies Structured and process driven Sound data management skills. The ability to collaborate effectively with internal and external stakeholders. Customer focused with a service delivery mind-set. Proficient in the use of Microsoft desktop applications, including Word, Excel and PowerPoint Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Facility Engineer - Operational Technology Location : Reading/Basingstoke area Package : 35,720 - 48,000 (depending on suitability) Why work at AWE? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this position you will: Act as the intelligent customer for AWE with regards to OT as part of the Operational Technology team Providing technical consultancy to maintainers, facility engineers, project managers and commissioning teams Develop, maintain and update Policies and Procedure for use within the team and wider areas Working across a range of plant, facilities and systems within the sites in both production and research environments in support of the UK nuclear deterrent Identifying technical issues, evaluating options and providing solutions within the bounds of individual technical competence, seeing tasks through to satisfactory conclusion We'd love to hear from individuals with the following: Previous experience in an Operational Technology Engineering role or supporting OT equipment Experience of diagnosing faults on OT/PC based systems and installing/replacing hardware/software to resolve the issue Extensive experience working with SCADA and PLC / BMS / DCS systems and developing or modifying software for them Computer literate, with knowledge of industry standard packages such as Step7, TIA Portal, WinCC, Unity Pro, Wonderware, RSLogix etc A good knowledge of software engineering techniques and design for maintenance principles Experience of configuration control of software on operational plant & equipment Awareness of Cyber security practices for OT systems and why relevant Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 01, 2024
Full time
Facility Engineer - Operational Technology Location : Reading/Basingstoke area Package : 35,720 - 48,000 (depending on suitability) Why work at AWE? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this position you will: Act as the intelligent customer for AWE with regards to OT as part of the Operational Technology team Providing technical consultancy to maintainers, facility engineers, project managers and commissioning teams Develop, maintain and update Policies and Procedure for use within the team and wider areas Working across a range of plant, facilities and systems within the sites in both production and research environments in support of the UK nuclear deterrent Identifying technical issues, evaluating options and providing solutions within the bounds of individual technical competence, seeing tasks through to satisfactory conclusion We'd love to hear from individuals with the following: Previous experience in an Operational Technology Engineering role or supporting OT equipment Experience of diagnosing faults on OT/PC based systems and installing/replacing hardware/software to resolve the issue Extensive experience working with SCADA and PLC / BMS / DCS systems and developing or modifying software for them Computer literate, with knowledge of industry standard packages such as Step7, TIA Portal, WinCC, Unity Pro, Wonderware, RSLogix etc A good knowledge of software engineering techniques and design for maintenance principles Experience of configuration control of software on operational plant & equipment Awareness of Cyber security practices for OT systems and why relevant Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Are you a Buyer with FMCG, automotive or fastener industry experience? Do you want to work for a global supply chain giant? Enjoy a fast paced, busy environment? If so, this could be the role for you! My client, a parts supplier based in Bartley Green, Halesowen, is currently seeking a Buyer to join their team. Benefits: Salary up to 26,000 Office based only. Location: Bartley Green, Halesowen Free on-site parking Holidays: 20 + 8 bank holidays + 3-day Christmas shutdown Duties & Responsibilities: Plan and schedule via MRP Exception Messages Manage Purchasing Master Data for the Commodity to ensure price and lead times are accurate maintained. Create new part Request for Quotations (RFQ's). Ensure Purchase Orders (External and Intercompany) are placed in a timely manner to achieve request date and maintain customer satisfaction. Manage Purchase and Invoice Price Variance reports (PPV) for commodity. Vendor Expediting to maintain accurate delivery information. Resolve Supplier Quality Notifications Regular liaison with suppliers, warehouse, and internal teams Support the communication of shipment delays and escalations. Skills/Experience required: You have previous experience in a Supply Chain environment, preferably in a similar position. Experience in Automotive & Fastener industry preferred but not essential. IT competence, working knowledge of MRP systems and Microsoft Office Some level of understanding of technical drawings is a plus. Excellent Verbal and Written communication skills at all levels Expediting and negotiation skills, strong in decision making, prioritizing, problem-solving and work within strict deadlines and under pressure. Strong individual with exceptional organisation skills. Ability to have challenging conversations. MS Excel experience, intermediate to advanced user: ability to do pivot tables and V-lookups. Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 01, 2024
Full time
Are you a Buyer with FMCG, automotive or fastener industry experience? Do you want to work for a global supply chain giant? Enjoy a fast paced, busy environment? If so, this could be the role for you! My client, a parts supplier based in Bartley Green, Halesowen, is currently seeking a Buyer to join their team. Benefits: Salary up to 26,000 Office based only. Location: Bartley Green, Halesowen Free on-site parking Holidays: 20 + 8 bank holidays + 3-day Christmas shutdown Duties & Responsibilities: Plan and schedule via MRP Exception Messages Manage Purchasing Master Data for the Commodity to ensure price and lead times are accurate maintained. Create new part Request for Quotations (RFQ's). Ensure Purchase Orders (External and Intercompany) are placed in a timely manner to achieve request date and maintain customer satisfaction. Manage Purchase and Invoice Price Variance reports (PPV) for commodity. Vendor Expediting to maintain accurate delivery information. Resolve Supplier Quality Notifications Regular liaison with suppliers, warehouse, and internal teams Support the communication of shipment delays and escalations. Skills/Experience required: You have previous experience in a Supply Chain environment, preferably in a similar position. Experience in Automotive & Fastener industry preferred but not essential. IT competence, working knowledge of MRP systems and Microsoft Office Some level of understanding of technical drawings is a plus. Excellent Verbal and Written communication skills at all levels Expediting and negotiation skills, strong in decision making, prioritizing, problem-solving and work within strict deadlines and under pressure. Strong individual with exceptional organisation skills. Ability to have challenging conversations. MS Excel experience, intermediate to advanced user: ability to do pivot tables and V-lookups. Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer technical issues relating to hardware and software, using your technical experience and excellent customer experience. Requirements: Installing, Maintaining, Rebuilding and Troubleshooting end user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 + Year's Desktop Support / Level 1 Windows Support Experience Medium / Large Corporations Strong problem-solving capabilities. Proactive Contract 100 - 120 Per Day (Inside IR35) 8 Months + Contract Length Onsite - London Please apply for immediate consideration.
May 01, 2024
Contractor
Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer technical issues relating to hardware and software, using your technical experience and excellent customer experience. Requirements: Installing, Maintaining, Rebuilding and Troubleshooting end user Devices Imaging and Deploying Desktops and Laptops for End Users Provision of Hardware Creating and Maintaining Operational Documentation Experience: 2 + Year's Desktop Support / Level 1 Windows Support Experience Medium / Large Corporations Strong problem-solving capabilities. Proactive Contract 100 - 120 Per Day (Inside IR35) 8 Months + Contract Length Onsite - London Please apply for immediate consideration.
Travail Employment Group
Irchester, Northamptonshire
Exciting Opportunity to join this innovative progressive Consumer Electronics company as an Assistant Product Manager /Buyer/ Category Assistant on a Hybrid basis. You will need to be in commutable distance from either their Northamptonshire or Hertfordshire based offices. You will work closley work with the companies Marketing, Hong Kong and California Departments developing new innovative products. You will ideally have a UK driving licence to enable you to attend Trade Shows when required. This role is offering a salary of up to 30k plus a 10% bonus and 25 days holiday plus 8 bank holidays increasing with length of service. With either a buying/product support/ Category assistant background you will be a confident communicator with the ability to write clear presentations. Being involved with data analysis you will also have a keen eye for detail. An interest in technology would be helpful but not essential as full product training will be given. A commercial awareness is more relevant and an interest in Although the Assistant buyer/ Category assistant/ associate product manager is a hybrid role, predominantly working from home there will be a requirement, especially whilst training to attend the office 2-3 days a week. There also will be a requirement to travel either across the UK or abroad to attend trade shows on odd occasions. A full UK driving (and preferably own vehicle) is therefore an essential requirement and all relevant travel expenses will be reimbursed. You will have good Communication skills , be able to write clear presentations, conduct data analysis and work with Powerpoint and Excel The assistant buyer/Category assistant/associate product manager role will have duties to include: Transforming product value propositions into inspiring product pitches supported with technology trends and channel guidance from the Product Manger so that Sales can confidently secure placements for new products. Competitor reviews and research to benchmark the company products not just in price, but in creative execution and breadth of product portfolio. Conduct market analysis and assist in making educated forecasts of technology trends Manage the life cycle process Maintain Product Management master files such as catalogues and presentations, as well as update cross functional tools like (url removed), Workfront and Agile. Support the NPI launch process by creating forecast documents, then reviewing input alongside the Product Manager and Demand Planner. Working with marketing and the product manager to build campaign briefs, proofread packaging and marketing materials to ensure key product/technology points are highlighted and information is correct. Thoroughly test development samples and distribute final article samples to the sales regions. Supporting product demonstrations for training if required. Support Sales with technical product information for customer set ups. Assist in the preparation of strategic business unit presentations, trade shows, customer meetings and business reviews. If you are interested and feel you have the relevant skills then please send your CV today. Feel free to contact the office to discuss the role in more detail Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Exciting Opportunity to join this innovative progressive Consumer Electronics company as an Assistant Product Manager /Buyer/ Category Assistant on a Hybrid basis. You will need to be in commutable distance from either their Northamptonshire or Hertfordshire based offices. You will work closley work with the companies Marketing, Hong Kong and California Departments developing new innovative products. You will ideally have a UK driving licence to enable you to attend Trade Shows when required. This role is offering a salary of up to 30k plus a 10% bonus and 25 days holiday plus 8 bank holidays increasing with length of service. With either a buying/product support/ Category assistant background you will be a confident communicator with the ability to write clear presentations. Being involved with data analysis you will also have a keen eye for detail. An interest in technology would be helpful but not essential as full product training will be given. A commercial awareness is more relevant and an interest in Although the Assistant buyer/ Category assistant/ associate product manager is a hybrid role, predominantly working from home there will be a requirement, especially whilst training to attend the office 2-3 days a week. There also will be a requirement to travel either across the UK or abroad to attend trade shows on odd occasions. A full UK driving (and preferably own vehicle) is therefore an essential requirement and all relevant travel expenses will be reimbursed. You will have good Communication skills , be able to write clear presentations, conduct data analysis and work with Powerpoint and Excel The assistant buyer/Category assistant/associate product manager role will have duties to include: Transforming product value propositions into inspiring product pitches supported with technology trends and channel guidance from the Product Manger so that Sales can confidently secure placements for new products. Competitor reviews and research to benchmark the company products not just in price, but in creative execution and breadth of product portfolio. Conduct market analysis and assist in making educated forecasts of technology trends Manage the life cycle process Maintain Product Management master files such as catalogues and presentations, as well as update cross functional tools like (url removed), Workfront and Agile. Support the NPI launch process by creating forecast documents, then reviewing input alongside the Product Manager and Demand Planner. Working with marketing and the product manager to build campaign briefs, proofread packaging and marketing materials to ensure key product/technology points are highlighted and information is correct. Thoroughly test development samples and distribute final article samples to the sales regions. Supporting product demonstrations for training if required. Support Sales with technical product information for customer set ups. Assist in the preparation of strategic business unit presentations, trade shows, customer meetings and business reviews. If you are interested and feel you have the relevant skills then please send your CV today. Feel free to contact the office to discuss the role in more detail Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Sales Coordinator needed! Join a longstanding transport & haulage company as they expand their team. As a pivotal part of their growth, they are seeking a proactive Internal Sales Coordinator to drive business development and provide top-notch customer support. Role Overview: As the Sales Coordinator, you'll spearhead lead generation, nurture client relationships, and handle day-to-day sales inquiries. Your mission? To secure appointments for the senior directors and contribute to the company's continued success. Key Responsibilities: Generate and present quotations to clients, turning leads into orders Source new leads to bolster our sales pipeline Coordinate with internal departments, clients, and suppliers Attend client meetings, providing essential support Liaise effectively within our internal teams Requirements: Proven experience in internal sales, with expertise in pricing, quotations, and customer relations Preferably, a background in transport or logistics Located within commuting distance of Rochdale What We Offer: Competitive salary range of 28,000 - 30,000 32 days holiday, including bank holidays + paid Christmas shutdown. Free parking facilities Opportunities for ongoing training and career development Monday to Friday, 9:00 AM to 5:00 PM work hours Streamline Search is a leading technical recruitment agency based in Chichester, West Sussex, operating nationwide. By applying to this role, you consent to us processing your data in compliance with GDPR regulations.
May 01, 2024
Full time
Sales Coordinator needed! Join a longstanding transport & haulage company as they expand their team. As a pivotal part of their growth, they are seeking a proactive Internal Sales Coordinator to drive business development and provide top-notch customer support. Role Overview: As the Sales Coordinator, you'll spearhead lead generation, nurture client relationships, and handle day-to-day sales inquiries. Your mission? To secure appointments for the senior directors and contribute to the company's continued success. Key Responsibilities: Generate and present quotations to clients, turning leads into orders Source new leads to bolster our sales pipeline Coordinate with internal departments, clients, and suppliers Attend client meetings, providing essential support Liaise effectively within our internal teams Requirements: Proven experience in internal sales, with expertise in pricing, quotations, and customer relations Preferably, a background in transport or logistics Located within commuting distance of Rochdale What We Offer: Competitive salary range of 28,000 - 30,000 32 days holiday, including bank holidays + paid Christmas shutdown. Free parking facilities Opportunities for ongoing training and career development Monday to Friday, 9:00 AM to 5:00 PM work hours Streamline Search is a leading technical recruitment agency based in Chichester, West Sussex, operating nationwide. By applying to this role, you consent to us processing your data in compliance with GDPR regulations.
Your new company A leading manufacturing company are seeking to recruit a Sales Administrator to work within their Sales Team. The company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high quality customer service. This role is office-based at the UK branch based in Burnley, Lancashire, this role is office-based working 08:30-17:30 Monday to Thursday and 08:30-17:00 Fridays, along with career progression and other great benefits. Your new role As Sales Administrator you will be expected to support the Internal Sales Team, providing excellent customer service, processing documentation requests, and uploading important information. Along with, dealing with customer enquires via telephone and email, raising orders, data entry, scheduling delivery, resolving issues and general administrative tasks, whilst liaising with different departments. What you'll need to succeed In order to be successful in securing this position, you must have excellent verbal/ written communication skills and have a pleasant, friendly tone over the phone to clients and customers, and overall have a good team work ethic. You must have the ability to multitask, prioritise and manage time effectively and a good understanding of technical and IT skills, particularly when it comes to database management and spreadsheets.A pass level in both Maths and English GCSE. What you'll get in return In return, you will be paid a competitive annual salary from 25,000 DOE and will be joining a successful growing business during an exciting period, along with 25 days annual leave, plus bank and free on-site parking. The business offer self-development, working in a lively office, which provides a great team environment and social events. To help you with your career progression, this company will also offer training and support, which will allow you to further develop your own skills and experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Full time
Your new company A leading manufacturing company are seeking to recruit a Sales Administrator to work within their Sales Team. The company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high quality customer service. This role is office-based at the UK branch based in Burnley, Lancashire, this role is office-based working 08:30-17:30 Monday to Thursday and 08:30-17:00 Fridays, along with career progression and other great benefits. Your new role As Sales Administrator you will be expected to support the Internal Sales Team, providing excellent customer service, processing documentation requests, and uploading important information. Along with, dealing with customer enquires via telephone and email, raising orders, data entry, scheduling delivery, resolving issues and general administrative tasks, whilst liaising with different departments. What you'll need to succeed In order to be successful in securing this position, you must have excellent verbal/ written communication skills and have a pleasant, friendly tone over the phone to clients and customers, and overall have a good team work ethic. You must have the ability to multitask, prioritise and manage time effectively and a good understanding of technical and IT skills, particularly when it comes to database management and spreadsheets.A pass level in both Maths and English GCSE. What you'll get in return In return, you will be paid a competitive annual salary from 25,000 DOE and will be joining a successful growing business during an exciting period, along with 25 days annual leave, plus bank and free on-site parking. The business offer self-development, working in a lively office, which provides a great team environment and social events. To help you with your career progression, this company will also offer training and support, which will allow you to further develop your own skills and experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)