We're seeking a TPM with a strong foundation in point of sale, payment processing technologies, cloud infrastructure, and agile methodologies to support the innovation and technical excellence of the WelcomeOS product. Product London, UK (Remote) Company Introduction Welcome Technology Corporation is introducing WelcomeOS, designed to directly address the longstanding challenges facing the restaurant industry, including hidden fees, complex tech stacks, and cumbersome digital integration processes. Founded in 2023 by Shane (Co-Founder & CEO) and Tom (Co-Founder & CTO), who bring a combined legacy of innovation and leadership from both startup environments and multinational companies, WelcomeOS is set to streamline restaurant operations in NYC and beyond. Supported by some of New York's most influential real estate investors, leading restaurant groups, and notable brands, WelcomeOS is positioned as a practical, impactful tool for the industry. Our goal is to enable restaurants to enhance their service, manage their margins more effectively, and integrate essential digital services seamlessly. Our platform is built on the principle of transparency, aiming to significantly reduce processing fees and simplify the technology needed for restaurants to operate efficiently and grow. With a globally distributed engineering team and technology leadership in London, WelcomeOS leverages global talent to deliver a robust solution tailored to the specific needs of restaurant groups. In essence, Welcome Technology Corporation and WelcomeOS represent a commitment to improving the operational landscape for restaurants through technology that's accessible, straightforward, and effective. We're here to offer an alternative that's ready to meet the industry's current and future challenges head-on. Role Summary & Purpose Welcome is seeking a proactive and insightful Technical Product Manager (TPM) to spearhead the evolution of WelcomeOS by identifying customer needs and translating them into robust technical requirements. The ideal candidate will possess a deep understanding of both the restaurant industry and technological trends, enabling them to guide our development, architecture, quality assurance, and operations teams effectively. This role demands a strategic thinker who can assess emerging technologies and market shifts to ensure WelcomeOS remains at the forefront of innovation. As a key figure in the expansion of WelcomeOS, you will play a crucial role in defining the future of restaurant management technology. This position offers a unique opportunity to make a tangible impact on the industry while paving the path for professional growth and leadership within a nimble, dynamic and forward-thinking team. Role Responsibilities Collaborate with cross-functional teams to align on product strategy and understand business and customer needs. Translate customer insights into detailed technical requirements for development teams. Stay ahead of industry trends and evaluate new technologies for potential integration into WelcomeOS. Conduct competitive analysis to ensure our offerings remain competitive. Deliver training sessions for both internal teams and customers on WelcomeOS functionalities. Address technical queries and support issues, ensuring a high level of product knowledge and customer satisfaction. Oversee technical risk assessments and mitigation strategies. Analyze data to inform product decisions and measure success. Spearhead product documentation, beta testing, and feedback collection processes. Manage multiple projects simultaneously, prioritising effectively to meet deadlines and achieve objectives. Minimum of 5 years in technical product management, with a proven track record of successful product launches and growth. Familiarity with the restaurant industry and its technological needs. Demonstrated experience in managing products that integrate complex technologies, including but not limited to payment processing solutions like FreedomPay, and understanding the technical nuances of PCI compliance standards. Solid grasp of system architecture principles, especially as they relate to cloud-based solutions and microservices architectures, ensuring scalability and security of payment processing and operational functionalities. Proficiency in utilizing advanced analytics and data visualization tools (e.g., Tableau, Google Analytics) to drive product strategy and user experience improvements. Experience with SQL or similar databases for data querying and analysis. In-depth knowledge of cybersecurity best practices, data protection regulations (e.g., GDPR in Europe), and ensuring the product consistently meets the highest standards of data integrity and security. Extensive experience with Agile development methodologies, including Scrum or Kanban, and tools such as Jira and Confluence to manage product development cycles effectively. Nice to Have Historical experience in the Quick Service or Fast Casual restaurant segments. Knowledge of cloud services and infrastructure (AWS, Azure, Google Cloud) with an emphasis on serverless architectures, database management, and optimizing for performance and cost. Exposure to artificial intelligence and machine learning technologies, especially in the context of predictive analytics, customer behavior analysis, or operational optimization. Understanding of IoT technologies and how they can be leveraged in the restaurant industry for smart kitchen management, inventory tracking, and enhancing the customer dining experience. Familiarity with DevOps principles and tools (e.g., CI/CD pipelines, monitoring, and logging tools) to ensure rapid, reliable deployment of updates and new features. Join us at Welcome Technology Corporation, where your expertise in product management and technical prowess will contribute to redefining the restaurant industry through innovative technology. Together, we will build a future where restaurants thrive through enhanced efficiency, insight, and customer satisfaction The content on this website, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Welcome Technology Corporation ("Welcome") and is protected by copyright and other intellectual property laws. No part of this website or its content may be reproduced, copied, modified, distributed, transmitted, displayed, published, or sold in any form or by any means, in whole or in part, without the prior written permission of Welcome Technology Corporation. WelcomeOS and the Welcome logo are trademarks of Welcome Technology Corporation. Other company, product, and service names mentioned herein may be trademarks or service marks of their respective owners. Use of this website constitutes acceptance of our terms of use and privacy policy. Welcome Technology Corporation reserves the right to change these terms and policies at any time without notice.
May 02, 2024
Full time
We're seeking a TPM with a strong foundation in point of sale, payment processing technologies, cloud infrastructure, and agile methodologies to support the innovation and technical excellence of the WelcomeOS product. Product London, UK (Remote) Company Introduction Welcome Technology Corporation is introducing WelcomeOS, designed to directly address the longstanding challenges facing the restaurant industry, including hidden fees, complex tech stacks, and cumbersome digital integration processes. Founded in 2023 by Shane (Co-Founder & CEO) and Tom (Co-Founder & CTO), who bring a combined legacy of innovation and leadership from both startup environments and multinational companies, WelcomeOS is set to streamline restaurant operations in NYC and beyond. Supported by some of New York's most influential real estate investors, leading restaurant groups, and notable brands, WelcomeOS is positioned as a practical, impactful tool for the industry. Our goal is to enable restaurants to enhance their service, manage their margins more effectively, and integrate essential digital services seamlessly. Our platform is built on the principle of transparency, aiming to significantly reduce processing fees and simplify the technology needed for restaurants to operate efficiently and grow. With a globally distributed engineering team and technology leadership in London, WelcomeOS leverages global talent to deliver a robust solution tailored to the specific needs of restaurant groups. In essence, Welcome Technology Corporation and WelcomeOS represent a commitment to improving the operational landscape for restaurants through technology that's accessible, straightforward, and effective. We're here to offer an alternative that's ready to meet the industry's current and future challenges head-on. Role Summary & Purpose Welcome is seeking a proactive and insightful Technical Product Manager (TPM) to spearhead the evolution of WelcomeOS by identifying customer needs and translating them into robust technical requirements. The ideal candidate will possess a deep understanding of both the restaurant industry and technological trends, enabling them to guide our development, architecture, quality assurance, and operations teams effectively. This role demands a strategic thinker who can assess emerging technologies and market shifts to ensure WelcomeOS remains at the forefront of innovation. As a key figure in the expansion of WelcomeOS, you will play a crucial role in defining the future of restaurant management technology. This position offers a unique opportunity to make a tangible impact on the industry while paving the path for professional growth and leadership within a nimble, dynamic and forward-thinking team. Role Responsibilities Collaborate with cross-functional teams to align on product strategy and understand business and customer needs. Translate customer insights into detailed technical requirements for development teams. Stay ahead of industry trends and evaluate new technologies for potential integration into WelcomeOS. Conduct competitive analysis to ensure our offerings remain competitive. Deliver training sessions for both internal teams and customers on WelcomeOS functionalities. Address technical queries and support issues, ensuring a high level of product knowledge and customer satisfaction. Oversee technical risk assessments and mitigation strategies. Analyze data to inform product decisions and measure success. Spearhead product documentation, beta testing, and feedback collection processes. Manage multiple projects simultaneously, prioritising effectively to meet deadlines and achieve objectives. Minimum of 5 years in technical product management, with a proven track record of successful product launches and growth. Familiarity with the restaurant industry and its technological needs. Demonstrated experience in managing products that integrate complex technologies, including but not limited to payment processing solutions like FreedomPay, and understanding the technical nuances of PCI compliance standards. Solid grasp of system architecture principles, especially as they relate to cloud-based solutions and microservices architectures, ensuring scalability and security of payment processing and operational functionalities. Proficiency in utilizing advanced analytics and data visualization tools (e.g., Tableau, Google Analytics) to drive product strategy and user experience improvements. Experience with SQL or similar databases for data querying and analysis. In-depth knowledge of cybersecurity best practices, data protection regulations (e.g., GDPR in Europe), and ensuring the product consistently meets the highest standards of data integrity and security. Extensive experience with Agile development methodologies, including Scrum or Kanban, and tools such as Jira and Confluence to manage product development cycles effectively. Nice to Have Historical experience in the Quick Service or Fast Casual restaurant segments. Knowledge of cloud services and infrastructure (AWS, Azure, Google Cloud) with an emphasis on serverless architectures, database management, and optimizing for performance and cost. Exposure to artificial intelligence and machine learning technologies, especially in the context of predictive analytics, customer behavior analysis, or operational optimization. Understanding of IoT technologies and how they can be leveraged in the restaurant industry for smart kitchen management, inventory tracking, and enhancing the customer dining experience. Familiarity with DevOps principles and tools (e.g., CI/CD pipelines, monitoring, and logging tools) to ensure rapid, reliable deployment of updates and new features. Join us at Welcome Technology Corporation, where your expertise in product management and technical prowess will contribute to redefining the restaurant industry through innovative technology. Together, we will build a future where restaurants thrive through enhanced efficiency, insight, and customer satisfaction The content on this website, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Welcome Technology Corporation ("Welcome") and is protected by copyright and other intellectual property laws. No part of this website or its content may be reproduced, copied, modified, distributed, transmitted, displayed, published, or sold in any form or by any means, in whole or in part, without the prior written permission of Welcome Technology Corporation. WelcomeOS and the Welcome logo are trademarks of Welcome Technology Corporation. Other company, product, and service names mentioned herein may be trademarks or service marks of their respective owners. Use of this website constitutes acceptance of our terms of use and privacy policy. Welcome Technology Corporation reserves the right to change these terms and policies at any time without notice.
Our Team At Trilitech, our mission is to power the Web3 revolution by building cutting-edge solutions on the Tezos blockchain. We specialise in core development, application development, and business development across three key areas: Culture, Decentralised Finance, and Gaming. We're committed to pushing the boundaries of what's possible and continue to set new standards in this ever-evolving space. Our Technology Tezos is an open-source platform known for its flexibility, security, and self-amendment capabilities. It's built to empower developers to create smart contracts and decentralised applications with ease. Today, the Tezos ecosystem is made up of thousands of passionate community members actively involved in various projects and initiatives including the development of decentralised applications, smart contracts, and educational content. We're proud to partner with the likes of Manchester United, McLaren Racing, Ubisoft, and Societe Generale (to name a few). Some of the exciting projects built on the Tezos blockchain are Hic Et Nunc, OneOf and Kukai. We encourage you to explore the Tezos website and follow us on Twitter & Discord to learn more about the project. The Role We are looking for a Head of Developer Relations to build and lead a team of developers and blockchain advocates to execute its strategy. This is a newly created position and this person will be a senior leader within our growing business reporting to the Head of Engineering. The Developer Relations team work across the following broad goals; Develop apps and smart contracts so new developers can easily onboard with. Provide them with tools so they are set up for success. Directly own and drive developer adoption of Tezos and set strategy for multiple teams building for Tezos. Assist in solutioning and supporting external developers seeking to build on the Tezos blockchain have access to the best tooling, education materials and support systems possible. To proactively engage with the developer community to promote the Tezos blockchain, via events, trainings, webinars and hackathons This role will require the candidate to develop a thorough technical understanding of the Tezos blockchain. Existing knowledge of blockchain technology is required. What you'll do Leading a team of developers and advocates and set their roadmap and direction Creating an inspiring vision and strategy for developer success and empower the team to deliver on it Working in partnership with our business development teams to execute your vision and also to support BAU deals Defining, tracking, and reporting on goals and success metrics for the team's performance and impact Utilising your industry knowledge to help the team build strategies for different developer markets Collaborating with product, marketing, and engineering to align strategies and priorities. What you'll need Have a strong foundation in Web3 with strong understanding of blockchain and dApp development Experience leading engineering teams and love doing it; you feel passionate about empowering people and seeing them succeed. Enjoy tinkering with code and getting in the technical depths of open source software. Live and breathe the developer world, can empathise with them and the challenges they face, and are excited to help them succeed. Bias for action and don't mind rolling up your sleeves to get the job done. Comfortably navigate collaborating with cross-functional stakeholders, including product managers, engineers, and marketing teams. Great verbal and written communicator and are skilled at adjusting your message for different audiences. What you can expect from us Generous LTIP tez token scheme Flexible hours and a hybrid working environment; work from home and our dog-friendly office in Soho with access to an onsite gym and media room Lunch delivered daily in the office (Dishoom, Honi Poke, Salad Kitchen - you name it, we've tried it!) Expense up to £2700 per annum for subsidised commuter costs 30 day working abroad policy 25 days paid holiday and an additional day to celebrate your birthday Enhanced parental & adoption leave to support you in your journey through parenthood We'll double match your pension contribution (allowing you to contribute up to 5% of your gross salary, with us contributing up to 10%) Private medical and travel insurance with AXA from day one, inclusive of mental health support Learning and development initiatives to empower you in your career Comprehensive life assurance policy of 5x your base salary to provide you and your loved ones with peace of mind Why you'll love it Our cutting-edge projects offer you a chance to lead the way in shaping the future. We are dedicated to keeping your enthusiasm alive by fostering a fulfilling work environment that encourages open conversations and creativity. Collaboration and mutual support is key! Our commitment to work-life balance ensures you have the time and energy to excel in your role while still enjoying life beyond the office. We offer competitive compensation, an extensive benefits package, and ongoing development opportunities, empowering your personal and professional growth. We'll chat more about this throughout the interview process. We believe in hiring great people and granting them the flexibility to work in a way that suits them best. While we establish OKRs, you'll have the autonomy to determine your approach. Given the incredibly fast rate the blockchain landscape is evolving, embracing a growth mindset and a commitment to continuous learning are integral to our culture. It's okay not to have all the answers and to engage in research. We're all human and we provide formal perks to support your ongoing education. Our Values Desire to Win In our highly competitive industry, success is all about being at the top of our game. We strive for excellence and aim to be the best. Sense of Urgency Adaptability and quick action are essential in maintaining a competitive edge. We thrive on staying ahead of the curve. Ownership Mindset We take pride in our work and lead by example, seizing opportunities, and taking responsibility for achieving positive outcomes. Pragmatism Our focus is on making a tangible impact and achieving concrete results. We prioritise actions that make a real difference. Communication We believe in transparency and proactively sharing information as someone's insight could be invaluable to another's success. We foster a culture of collaboration and steer clear of creating information barriers. Experience is great, but passion is key. If you don't meet all of the criteria but believe you have the potential, please still apply. Our diverse talent is our greatest asset and fundamental to our continued success. Trilitech is an equal opportunity employer. We do not discriminate on the basis of age, ancestry, race, gender identity or expression, national or ethnic origin, religion or belief, sexual orientation, physical or mental disability, or any other legally protected status. We're committed to creating an accessible and inclusive workplace for everyone, so please let us know if you need any accommodations throughout the interview process.
May 02, 2024
Full time
Our Team At Trilitech, our mission is to power the Web3 revolution by building cutting-edge solutions on the Tezos blockchain. We specialise in core development, application development, and business development across three key areas: Culture, Decentralised Finance, and Gaming. We're committed to pushing the boundaries of what's possible and continue to set new standards in this ever-evolving space. Our Technology Tezos is an open-source platform known for its flexibility, security, and self-amendment capabilities. It's built to empower developers to create smart contracts and decentralised applications with ease. Today, the Tezos ecosystem is made up of thousands of passionate community members actively involved in various projects and initiatives including the development of decentralised applications, smart contracts, and educational content. We're proud to partner with the likes of Manchester United, McLaren Racing, Ubisoft, and Societe Generale (to name a few). Some of the exciting projects built on the Tezos blockchain are Hic Et Nunc, OneOf and Kukai. We encourage you to explore the Tezos website and follow us on Twitter & Discord to learn more about the project. The Role We are looking for a Head of Developer Relations to build and lead a team of developers and blockchain advocates to execute its strategy. This is a newly created position and this person will be a senior leader within our growing business reporting to the Head of Engineering. The Developer Relations team work across the following broad goals; Develop apps and smart contracts so new developers can easily onboard with. Provide them with tools so they are set up for success. Directly own and drive developer adoption of Tezos and set strategy for multiple teams building for Tezos. Assist in solutioning and supporting external developers seeking to build on the Tezos blockchain have access to the best tooling, education materials and support systems possible. To proactively engage with the developer community to promote the Tezos blockchain, via events, trainings, webinars and hackathons This role will require the candidate to develop a thorough technical understanding of the Tezos blockchain. Existing knowledge of blockchain technology is required. What you'll do Leading a team of developers and advocates and set their roadmap and direction Creating an inspiring vision and strategy for developer success and empower the team to deliver on it Working in partnership with our business development teams to execute your vision and also to support BAU deals Defining, tracking, and reporting on goals and success metrics for the team's performance and impact Utilising your industry knowledge to help the team build strategies for different developer markets Collaborating with product, marketing, and engineering to align strategies and priorities. What you'll need Have a strong foundation in Web3 with strong understanding of blockchain and dApp development Experience leading engineering teams and love doing it; you feel passionate about empowering people and seeing them succeed. Enjoy tinkering with code and getting in the technical depths of open source software. Live and breathe the developer world, can empathise with them and the challenges they face, and are excited to help them succeed. Bias for action and don't mind rolling up your sleeves to get the job done. Comfortably navigate collaborating with cross-functional stakeholders, including product managers, engineers, and marketing teams. Great verbal and written communicator and are skilled at adjusting your message for different audiences. What you can expect from us Generous LTIP tez token scheme Flexible hours and a hybrid working environment; work from home and our dog-friendly office in Soho with access to an onsite gym and media room Lunch delivered daily in the office (Dishoom, Honi Poke, Salad Kitchen - you name it, we've tried it!) Expense up to £2700 per annum for subsidised commuter costs 30 day working abroad policy 25 days paid holiday and an additional day to celebrate your birthday Enhanced parental & adoption leave to support you in your journey through parenthood We'll double match your pension contribution (allowing you to contribute up to 5% of your gross salary, with us contributing up to 10%) Private medical and travel insurance with AXA from day one, inclusive of mental health support Learning and development initiatives to empower you in your career Comprehensive life assurance policy of 5x your base salary to provide you and your loved ones with peace of mind Why you'll love it Our cutting-edge projects offer you a chance to lead the way in shaping the future. We are dedicated to keeping your enthusiasm alive by fostering a fulfilling work environment that encourages open conversations and creativity. Collaboration and mutual support is key! Our commitment to work-life balance ensures you have the time and energy to excel in your role while still enjoying life beyond the office. We offer competitive compensation, an extensive benefits package, and ongoing development opportunities, empowering your personal and professional growth. We'll chat more about this throughout the interview process. We believe in hiring great people and granting them the flexibility to work in a way that suits them best. While we establish OKRs, you'll have the autonomy to determine your approach. Given the incredibly fast rate the blockchain landscape is evolving, embracing a growth mindset and a commitment to continuous learning are integral to our culture. It's okay not to have all the answers and to engage in research. We're all human and we provide formal perks to support your ongoing education. Our Values Desire to Win In our highly competitive industry, success is all about being at the top of our game. We strive for excellence and aim to be the best. Sense of Urgency Adaptability and quick action are essential in maintaining a competitive edge. We thrive on staying ahead of the curve. Ownership Mindset We take pride in our work and lead by example, seizing opportunities, and taking responsibility for achieving positive outcomes. Pragmatism Our focus is on making a tangible impact and achieving concrete results. We prioritise actions that make a real difference. Communication We believe in transparency and proactively sharing information as someone's insight could be invaluable to another's success. We foster a culture of collaboration and steer clear of creating information barriers. Experience is great, but passion is key. If you don't meet all of the criteria but believe you have the potential, please still apply. Our diverse talent is our greatest asset and fundamental to our continued success. Trilitech is an equal opportunity employer. We do not discriminate on the basis of age, ancestry, race, gender identity or expression, national or ethnic origin, religion or belief, sexual orientation, physical or mental disability, or any other legally protected status. We're committed to creating an accessible and inclusive workplace for everyone, so please let us know if you need any accommodations throughout the interview process.
Contract: 6 months + extension (inside IR35) Location: London, UK Flexi: Hybrid (2 days per week onsite max) JOB SCOPE The Group Capital Regulatory Reporting (GCRR) is responsible for the production, control and delivery of the Group's key prudential supervisory reporting and disclosure for Capital, Large Exposures and Leverage, including: COREP (Own Funds, LE, Leverage) and Pillar 3. The team is based in London and supported by teams in India, Poland and Singapore. The team also plays a key support and liaison role for country reg teams, global functions (such as Risk, Compliance and Treasury), Investor Relations and is a key contact for the Bank of England. The team also acts as a centre of subject matter expertise in solvency regulations for the business, change functions and Financial Planning and Analytics, advising senior management and supporting external stakeholders. GCRR team has responsibility for reporting/disclosure requirements including COREP own funds, leverage, large exposures and Pillar 3. This is delivered by a team of 10 in the UK and 90 located in Global Business Service centres, mainly in Chennai and Bangalore. The team works closely with the Group Financial Reporting team and are key stakeholders in the quarterly disclosure process. The GCRR team designs and operates the control framework, identifies and raises change requests for Finance Change to action and perform user acceptance testing. The team works closely with many functions and global locations including Risk, Compliance, IT, Treasury, Financial Planning & Analytics, Investor Relations and country regulatory reporting/balance sheet management teams. They also handle regulatory liaison where necessary, including ad hoc internal and external requests. This role of Group Regulatory Reporting Accountant Reports to the Senior Manager Group Capital Regulatory Reporting covering various aspects of BAU capital reporting team covering the Capital, Leverage reporting and associated disclosures including GSIB, QIS, Pillar 3 and Operational Risk RWAs. Strategy Work with the Senior Manager Group Capital Regulatory Reporting to report to the PRA/EBA financial and risk information for Common Reporting (COREP . COREP Capital templates are required to be reported to the PRA every quarter within 30 working days within tight deadlines. Also responsible for external market regulatory reporting (Results Announcement, Pillar 3 Disclosures etc), ad hoc regulatory submissions, internal reporting packs, consultation responses, industry working groups, response to queries from external auditors on external disclosures and the provision of internal advice and guidance on regulatory reporting. Contribute to the development and implementation of regulatory projects by working towards closer integration with other global and group regulatory reporting teams to deliver a best in class and sustainable regulatory reporting utility for the future. Business Understanding of the Group's businesses and products and how they impact regulatory capital & Pillar 3 metrics, reporting and associated controls. Expertise in relation to the regulatory capital workings, counterparty credit risk (standardised and models), QIS, GSIB (reporting and disclosure) including current and future rules and regulations and how they apply to the Bank. Expertise in systems and processes used to generate regulatory metrics. Interpretation and guidance to business units on PRA rules under Basel IV/CRD V, CRR II and Taxonomies. Processes Responsible for controlling and delivering the Group Capital Regulatory Reporting process covering COREP own funds, leverage, large exposures, Pillar 3, benchmarking, G-SIB and associated reporting and disclosure. Key role in preparation of all Capital regulatory reporting templates including Capital+ returns for Group and Solo. Actively play role in understanding the CRR II rules and its impact on Capital reporting and disclosures. Ownership for external disclosures related to Capital tables. Supporting Pillar 3 disclosures related to Capital tables. Compliance activities for Capital returns including partnering with Group Regulatory Policy to evidence compliance requirements Stakeholder management of Capital reporting stakeholders - responding to queries and requests, managing data submission and document changes etc. Document owner for Pillar 3 Capital disclosures - including updating the actual document, managing publishing, governance etc. Support delivery of new regulatory changes through contribution to development and implementation of regulatory projects Manage delivery of key reporting and ad-hoc data requests including CA1 to CA6 G-SIB and Pillar 3 tables External disclosures QIS requests PRA queries Industry data requests Ensuring adherence to the relevant sections of the Prudential Compliance Framework (Group Compliance) and Operational Risk Framework (Group Operational Risk) Develop tactical solutions in short timeframes to solve urgent issues in BAU reporting and controls Interpretation and guidance to global stakeholders and Front Office on Capital requirements and any new rules under discussion/consultation. Contribute to the Bank's response to relevant discussion on Consultation Papers and Technical Standards on regulatory developments and changes from the Basel Committee, PRA, EBA and others. Supporting Group Finance initiatives including business efficiency (e.g., faster close) and improvement of the control environment Development and maintenance of controls and the control environment Extensive use of Excel, SQL and MS Access for data extraction and analysis. Review key variances, trends, and commentaries for Capital disclosures and tables. Maintain a list of system/process/data issues and contribute to Capital Data Quality Forum Take the lead on Moody's Risk Authority and Axiom User Acceptance Testing & Signoffs for system updates and new software releases. People & Talent No line management responsibilities Establish strong working relationships with the offshore team, technology and the credit risk teams Liaise with Regulatory reporting Policy on changes to PRA/EBA rules under Basel III/CRD IV Provide subject matter expertise on COREP/Basel III/CRD IV Build a strong working relationship with the external auditors and the regulators Key Stakeholders Internal o Group Financial Services, Chennai, Bangalore, and Poland o Group Financial Reporting and Group FP&A o Business Finance and Country Finance teams in country o Front Office o Investor Relations/Group Corporate Affairs o Global Risk Functions including Credit Risk, Market Risk, Operational Risk o Group Treasury o Group Taxation o Group Internal Audit o Global Process Management team, Singapore External o PRA/EBA and other regulators on developments in regulatory reporting o External Auditors - EY Qualifications Training, licenses, memberships and certifications Qualified / Part qualified Accountant with experience in financial services especially in regulatory reporting, specifically Capital reporting. Regulatory policy and regulatory capital project experience in major UK banks and any experience of PRA/FCA enforcement and S166 audit desirable. Advanced Excel and Access user. Experience using RegData and BoE submission tools (e.g., Gabriel/Reg DATA/BEEDs) SQL writing skills, Moody's Fermat (RAY), Balance Sheet reporting system (BPC) Thank you for considering us!
May 02, 2024
Full time
Contract: 6 months + extension (inside IR35) Location: London, UK Flexi: Hybrid (2 days per week onsite max) JOB SCOPE The Group Capital Regulatory Reporting (GCRR) is responsible for the production, control and delivery of the Group's key prudential supervisory reporting and disclosure for Capital, Large Exposures and Leverage, including: COREP (Own Funds, LE, Leverage) and Pillar 3. The team is based in London and supported by teams in India, Poland and Singapore. The team also plays a key support and liaison role for country reg teams, global functions (such as Risk, Compliance and Treasury), Investor Relations and is a key contact for the Bank of England. The team also acts as a centre of subject matter expertise in solvency regulations for the business, change functions and Financial Planning and Analytics, advising senior management and supporting external stakeholders. GCRR team has responsibility for reporting/disclosure requirements including COREP own funds, leverage, large exposures and Pillar 3. This is delivered by a team of 10 in the UK and 90 located in Global Business Service centres, mainly in Chennai and Bangalore. The team works closely with the Group Financial Reporting team and are key stakeholders in the quarterly disclosure process. The GCRR team designs and operates the control framework, identifies and raises change requests for Finance Change to action and perform user acceptance testing. The team works closely with many functions and global locations including Risk, Compliance, IT, Treasury, Financial Planning & Analytics, Investor Relations and country regulatory reporting/balance sheet management teams. They also handle regulatory liaison where necessary, including ad hoc internal and external requests. This role of Group Regulatory Reporting Accountant Reports to the Senior Manager Group Capital Regulatory Reporting covering various aspects of BAU capital reporting team covering the Capital, Leverage reporting and associated disclosures including GSIB, QIS, Pillar 3 and Operational Risk RWAs. Strategy Work with the Senior Manager Group Capital Regulatory Reporting to report to the PRA/EBA financial and risk information for Common Reporting (COREP . COREP Capital templates are required to be reported to the PRA every quarter within 30 working days within tight deadlines. Also responsible for external market regulatory reporting (Results Announcement, Pillar 3 Disclosures etc), ad hoc regulatory submissions, internal reporting packs, consultation responses, industry working groups, response to queries from external auditors on external disclosures and the provision of internal advice and guidance on regulatory reporting. Contribute to the development and implementation of regulatory projects by working towards closer integration with other global and group regulatory reporting teams to deliver a best in class and sustainable regulatory reporting utility for the future. Business Understanding of the Group's businesses and products and how they impact regulatory capital & Pillar 3 metrics, reporting and associated controls. Expertise in relation to the regulatory capital workings, counterparty credit risk (standardised and models), QIS, GSIB (reporting and disclosure) including current and future rules and regulations and how they apply to the Bank. Expertise in systems and processes used to generate regulatory metrics. Interpretation and guidance to business units on PRA rules under Basel IV/CRD V, CRR II and Taxonomies. Processes Responsible for controlling and delivering the Group Capital Regulatory Reporting process covering COREP own funds, leverage, large exposures, Pillar 3, benchmarking, G-SIB and associated reporting and disclosure. Key role in preparation of all Capital regulatory reporting templates including Capital+ returns for Group and Solo. Actively play role in understanding the CRR II rules and its impact on Capital reporting and disclosures. Ownership for external disclosures related to Capital tables. Supporting Pillar 3 disclosures related to Capital tables. Compliance activities for Capital returns including partnering with Group Regulatory Policy to evidence compliance requirements Stakeholder management of Capital reporting stakeholders - responding to queries and requests, managing data submission and document changes etc. Document owner for Pillar 3 Capital disclosures - including updating the actual document, managing publishing, governance etc. Support delivery of new regulatory changes through contribution to development and implementation of regulatory projects Manage delivery of key reporting and ad-hoc data requests including CA1 to CA6 G-SIB and Pillar 3 tables External disclosures QIS requests PRA queries Industry data requests Ensuring adherence to the relevant sections of the Prudential Compliance Framework (Group Compliance) and Operational Risk Framework (Group Operational Risk) Develop tactical solutions in short timeframes to solve urgent issues in BAU reporting and controls Interpretation and guidance to global stakeholders and Front Office on Capital requirements and any new rules under discussion/consultation. Contribute to the Bank's response to relevant discussion on Consultation Papers and Technical Standards on regulatory developments and changes from the Basel Committee, PRA, EBA and others. Supporting Group Finance initiatives including business efficiency (e.g., faster close) and improvement of the control environment Development and maintenance of controls and the control environment Extensive use of Excel, SQL and MS Access for data extraction and analysis. Review key variances, trends, and commentaries for Capital disclosures and tables. Maintain a list of system/process/data issues and contribute to Capital Data Quality Forum Take the lead on Moody's Risk Authority and Axiom User Acceptance Testing & Signoffs for system updates and new software releases. People & Talent No line management responsibilities Establish strong working relationships with the offshore team, technology and the credit risk teams Liaise with Regulatory reporting Policy on changes to PRA/EBA rules under Basel III/CRD IV Provide subject matter expertise on COREP/Basel III/CRD IV Build a strong working relationship with the external auditors and the regulators Key Stakeholders Internal o Group Financial Services, Chennai, Bangalore, and Poland o Group Financial Reporting and Group FP&A o Business Finance and Country Finance teams in country o Front Office o Investor Relations/Group Corporate Affairs o Global Risk Functions including Credit Risk, Market Risk, Operational Risk o Group Treasury o Group Taxation o Group Internal Audit o Global Process Management team, Singapore External o PRA/EBA and other regulators on developments in regulatory reporting o External Auditors - EY Qualifications Training, licenses, memberships and certifications Qualified / Part qualified Accountant with experience in financial services especially in regulatory reporting, specifically Capital reporting. Regulatory policy and regulatory capital project experience in major UK banks and any experience of PRA/FCA enforcement and S166 audit desirable. Advanced Excel and Access user. Experience using RegData and BoE submission tools (e.g., Gabriel/Reg DATA/BEEDs) SQL writing skills, Moody's Fermat (RAY), Balance Sheet reporting system (BPC) Thank you for considering us!
So, what will I be doing? Provide high levels of IT service within Yeo Valley as a senior member of the IT Service Desk Team. You will assist in supporting the IT Service Team Support Analysts whilst demonstrating a commitment to service level achievement, continuous service improvements and best practice across delivered IT services. Your responsibilities:+ Technical problem solving for the Yeo Valley business across all aspects of IT Hardware, software, infrastructure and applications. Demonstrate technical problem solving techniques and methods. Work as part of a team being the first point of contact to the business for IT and Business Systems receiving, logging and triaging calls. Find and implement practical solutions to reduce repetitive issues for the business and provide longer term proactive solutions to manage call volume and better support the operation. Support with the prioritisation, management and resolution of Incident and Request tickets through their lifecycle within SLA / KPI . Working with the IT Infrastructure Manager in the preparation, maintaining and managing the Service Desk components of the IT Budget and ordering of IT equipment. Act as a secondary escalation point of contact for the IT Service Team escalating to 3 rd line support teams as required. Carry out regular preventative maintenance tasks to ensure the high availability and reliability of IT systems. Build workstations, install software, administer Active Directory, Email and c arry out department administrative tasks as needed. Identify, develop and review technical support documentation covering IT Service procedures, common faults and best practices.Use your experience to improve ways of working, processes, ticket handling processes in order to improve service levels and customer satisfaction Represent IT Service as part of the Change Management and Major Incident Management governance framework. Identify and outline service improvement opportunities across Yeo Valley IT Systems and processes. Support the development and improvement of the ITSM Tool, SysAid. Understand the requirements of stakeholders, perform initial solution review, and when required, outline and deliver recommendations. Manage IT assets in accordance to the Asset Management policy. Adhere to Yeo Valleys chosen IT Cyber Security and governance strategy. Provide out of hours support on a rotating basis as per the IT out-of-hours policy . Seek further training and instruction and aim to constantly improve own performance. Maintain confidentiality of Yeo Valley intellectual property. Sounds interesting, what do I need? Systems Architecture Level 2 Knowledge of the system architectural model and the behavior and structure of system components and sub-systems that work together to implement the overall solution. Business Analysis Level 2 Translate internal Stakeholders' requirements and Technology requirements into a strategic Application portfolio plan and manage the plan accordingly. Business Intelligence Level 1 Knowledge of the data lifecycle from collection through process engineering, through to the analysis of data sets leading to the publication of information and aiding business stake holders to derive insight and potential trends. IT Security Level 2 An understanding of IT security challenges and risks, and knowledge of IT security technologies and techniques to mitigate risks. Types of security include data security, application security, information security and infrastructure security. Effective Governance Level 2 Effectively manages projects and programmes incl. processes, customs and policies that affect these. Manages the relationships between stakeholders and the company goals. Service and Supplier Management Level 3 The ability to provide high quality Service Management that aligns the delivery of IS services with the needs of the business, through high-quality products services and the management of external vendors/services as part of the delivery framework. Why should I join the family? We're independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK's major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK's packaged yogurt. We're sure you don't need convincing, but there's a whole host of benefits that we offer including: competitive holiday allowance non-contributory pension scheme annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners learning and development opportunities; we're committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away - and don't miss the opportunity to join us! Unfortunately, we're not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction .
May 02, 2024
Full time
So, what will I be doing? Provide high levels of IT service within Yeo Valley as a senior member of the IT Service Desk Team. You will assist in supporting the IT Service Team Support Analysts whilst demonstrating a commitment to service level achievement, continuous service improvements and best practice across delivered IT services. Your responsibilities:+ Technical problem solving for the Yeo Valley business across all aspects of IT Hardware, software, infrastructure and applications. Demonstrate technical problem solving techniques and methods. Work as part of a team being the first point of contact to the business for IT and Business Systems receiving, logging and triaging calls. Find and implement practical solutions to reduce repetitive issues for the business and provide longer term proactive solutions to manage call volume and better support the operation. Support with the prioritisation, management and resolution of Incident and Request tickets through their lifecycle within SLA / KPI . Working with the IT Infrastructure Manager in the preparation, maintaining and managing the Service Desk components of the IT Budget and ordering of IT equipment. Act as a secondary escalation point of contact for the IT Service Team escalating to 3 rd line support teams as required. Carry out regular preventative maintenance tasks to ensure the high availability and reliability of IT systems. Build workstations, install software, administer Active Directory, Email and c arry out department administrative tasks as needed. Identify, develop and review technical support documentation covering IT Service procedures, common faults and best practices.Use your experience to improve ways of working, processes, ticket handling processes in order to improve service levels and customer satisfaction Represent IT Service as part of the Change Management and Major Incident Management governance framework. Identify and outline service improvement opportunities across Yeo Valley IT Systems and processes. Support the development and improvement of the ITSM Tool, SysAid. Understand the requirements of stakeholders, perform initial solution review, and when required, outline and deliver recommendations. Manage IT assets in accordance to the Asset Management policy. Adhere to Yeo Valleys chosen IT Cyber Security and governance strategy. Provide out of hours support on a rotating basis as per the IT out-of-hours policy . Seek further training and instruction and aim to constantly improve own performance. Maintain confidentiality of Yeo Valley intellectual property. Sounds interesting, what do I need? Systems Architecture Level 2 Knowledge of the system architectural model and the behavior and structure of system components and sub-systems that work together to implement the overall solution. Business Analysis Level 2 Translate internal Stakeholders' requirements and Technology requirements into a strategic Application portfolio plan and manage the plan accordingly. Business Intelligence Level 1 Knowledge of the data lifecycle from collection through process engineering, through to the analysis of data sets leading to the publication of information and aiding business stake holders to derive insight and potential trends. IT Security Level 2 An understanding of IT security challenges and risks, and knowledge of IT security technologies and techniques to mitigate risks. Types of security include data security, application security, information security and infrastructure security. Effective Governance Level 2 Effectively manages projects and programmes incl. processes, customs and policies that affect these. Manages the relationships between stakeholders and the company goals. Service and Supplier Management Level 3 The ability to provide high quality Service Management that aligns the delivery of IS services with the needs of the business, through high-quality products services and the management of external vendors/services as part of the delivery framework. Why should I join the family? We're independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK's major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK's packaged yogurt. We're sure you don't need convincing, but there's a whole host of benefits that we offer including: competitive holiday allowance non-contributory pension scheme annual bonus (as part of the Employee Benefit Trust, based on company performance for the year) life cover healthcare cash back plan cycle to work scheme subsidised Yeo Valley products and services preferential rates with our partners learning and development opportunities; we're committed to ensuring all of our employees have the chance to grow Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away - and don't miss the opportunity to join us! Unfortunately, we're not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction .
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
May 01, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
May 01, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
About The Role Job overview Are you an experienced and visionary enterprise architect who can shape the future of the Council's digital transformation? Do you have the skills and knowledge to lead the design and delivery of innovative and secure IT solutions that support the Council's strategic goals and objectives? If so, we have an exciting opportunity for you to join our Digital Services team as an Enterprise Architect. Main duties of the job As an Enterprise Architect, you will be the primary expert responsible for the evolution of the Enterprise Architecture, supporting the Council's Digital and Corporate Strategies. You will account for the creation, delivery, and review of the Council's technology strategy, roadmap, and investment plan, and manage the architecture review board. You will supervise Solution Architects on projects, provide direct advice, and perform governance tasks. You will uphold and enhance the Council's Enterprise Architecture principles, standards, and patterns. You will develop an architecture community of practice for knowledge sharing and consistency amongst Digital Service's architecture specialists. You will translate business strategies into an operating model, assess capabilities, identify required changes, and document the interrelationships between various organisational elements. You will create and manage architectural models depicting the organisation's future state, enabling its evolution. You will implement architecture practices to support iterative/agile working and document constraints, standards, and guiding principles. You will utilise architectural models and processes to facilitate organisational change. You will advocate for cloud-based services benefits and direct the development of enterprise-wide architecture for change management. You will ensure compliance between business strategies, enterprise transformation activities, and technology directions. Principle Accountabilities As an Enterprise Architect, you will understand the current Enterprise Architecture holistically and facilitate discovery activities to gain insights. You will guide stakeholders based on the existing Enterprise Architecture and proposed future architectures. You will maintain Enterprise Architecture documentation, principles, standards, patterns, and policies. You will review Solution Architectures and ensure quality and integrity of designs. You will chair governance bodies and advise the Council on key decisions, strategy, policy, and investment. You will lead technology architecture and work with communities of practice to manage evolution of Enterprise IT. You will collaborate with service providers, IT teams, and third parties to create current and future architectures. You will assure platform design for reliable IT service and integrate appropriate security into architectures. You will represent the Council at meetings and events, promoting a professional impression of the council and Digital Services. You will lead Enterprise Architecture activities, evaluate new technologies, and provide recommendations for service delivery improvements. You will ensure architectures meet statutory obligations, assure designs from third parties, and lead feasibility studies for proposed IT developments. You will interpret business and user requirements into technical solutions and embed security by design. You will support the CTO in adopting new technologies, enhancing technical security, and ensuring systems are interoperable. Working for our organisation This role will report to the Digital Services CTO. Working for the Islington Council Digital Services Architecture team means being part of a group responsible for designing and implementing technology solutions to support the council's IT infrastructure and services. As a team member, you will work closely with various stakeholders to understand their requirements and develop architecture solutions that align with the council's goals and objectives. Your role might involve analysing existing systems, identifying areas for improvement, and designing efficient and secure IT solutions. This could include recommending hardware and software solutions, defining system integration strategies, and ensuring compliance with data protection and security standards. Additionally, you may collaborate with other teams and external vendors to coordinate implementation efforts, provide technical guidance, and support, and contribute to the overall Digital strategy of the Islington Council. It's an important role that contributes to enhancing the council's technology capabilities and supporting the efficient delivery of services to the community. One of the key criteria for selecting candidates for this position is the Person Specification, which outlines the essential and desirable skills, qualifications, and experience required for the role. You should demonstrate in your application how you meet each of these criteria, providing specific examples from your previous work or education. This will help us to assess your suitability and potential for the job. For further information, please contact Important notes: No agencies You must address ALL criteria in the personal specification within your personal statement Do not attach cover letters or resumes Hybrid working with at least Wednesdays in the office Further information about us here: Digital Services vacancies Islington Council Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Watch our video to hear more about our mission and how you can help us achieve it from the Leader of the Council, Cllr Kaya Comer-Schwartz. Recruitment information It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination. Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. This post is subject to a qualifications check and 3 years referencing. Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
May 01, 2024
Full time
About The Role Job overview Are you an experienced and visionary enterprise architect who can shape the future of the Council's digital transformation? Do you have the skills and knowledge to lead the design and delivery of innovative and secure IT solutions that support the Council's strategic goals and objectives? If so, we have an exciting opportunity for you to join our Digital Services team as an Enterprise Architect. Main duties of the job As an Enterprise Architect, you will be the primary expert responsible for the evolution of the Enterprise Architecture, supporting the Council's Digital and Corporate Strategies. You will account for the creation, delivery, and review of the Council's technology strategy, roadmap, and investment plan, and manage the architecture review board. You will supervise Solution Architects on projects, provide direct advice, and perform governance tasks. You will uphold and enhance the Council's Enterprise Architecture principles, standards, and patterns. You will develop an architecture community of practice for knowledge sharing and consistency amongst Digital Service's architecture specialists. You will translate business strategies into an operating model, assess capabilities, identify required changes, and document the interrelationships between various organisational elements. You will create and manage architectural models depicting the organisation's future state, enabling its evolution. You will implement architecture practices to support iterative/agile working and document constraints, standards, and guiding principles. You will utilise architectural models and processes to facilitate organisational change. You will advocate for cloud-based services benefits and direct the development of enterprise-wide architecture for change management. You will ensure compliance between business strategies, enterprise transformation activities, and technology directions. Principle Accountabilities As an Enterprise Architect, you will understand the current Enterprise Architecture holistically and facilitate discovery activities to gain insights. You will guide stakeholders based on the existing Enterprise Architecture and proposed future architectures. You will maintain Enterprise Architecture documentation, principles, standards, patterns, and policies. You will review Solution Architectures and ensure quality and integrity of designs. You will chair governance bodies and advise the Council on key decisions, strategy, policy, and investment. You will lead technology architecture and work with communities of practice to manage evolution of Enterprise IT. You will collaborate with service providers, IT teams, and third parties to create current and future architectures. You will assure platform design for reliable IT service and integrate appropriate security into architectures. You will represent the Council at meetings and events, promoting a professional impression of the council and Digital Services. You will lead Enterprise Architecture activities, evaluate new technologies, and provide recommendations for service delivery improvements. You will ensure architectures meet statutory obligations, assure designs from third parties, and lead feasibility studies for proposed IT developments. You will interpret business and user requirements into technical solutions and embed security by design. You will support the CTO in adopting new technologies, enhancing technical security, and ensuring systems are interoperable. Working for our organisation This role will report to the Digital Services CTO. Working for the Islington Council Digital Services Architecture team means being part of a group responsible for designing and implementing technology solutions to support the council's IT infrastructure and services. As a team member, you will work closely with various stakeholders to understand their requirements and develop architecture solutions that align with the council's goals and objectives. Your role might involve analysing existing systems, identifying areas for improvement, and designing efficient and secure IT solutions. This could include recommending hardware and software solutions, defining system integration strategies, and ensuring compliance with data protection and security standards. Additionally, you may collaborate with other teams and external vendors to coordinate implementation efforts, provide technical guidance, and support, and contribute to the overall Digital strategy of the Islington Council. It's an important role that contributes to enhancing the council's technology capabilities and supporting the efficient delivery of services to the community. One of the key criteria for selecting candidates for this position is the Person Specification, which outlines the essential and desirable skills, qualifications, and experience required for the role. You should demonstrate in your application how you meet each of these criteria, providing specific examples from your previous work or education. This will help us to assess your suitability and potential for the job. For further information, please contact Important notes: No agencies You must address ALL criteria in the personal specification within your personal statement Do not attach cover letters or resumes Hybrid working with at least Wednesdays in the office Further information about us here: Digital Services vacancies Islington Council Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn't beclearer: we serve. It's in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out 'CARE', which is what we think public service is all about. Watch our video to hear more about our mission and how you can help us achieve it from the Leader of the Council, Cllr Kaya Comer-Schwartz. Recruitment information It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination. Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. This post is subject to a qualifications check and 3 years referencing. Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We are looking for a SaaS Technical Lead who will join our Application Services function due to growth and strategic direction for SaaS Services. The SaaS Capability Lead will provide technical leadership, guidance, and expertise in the configuration, deployment, standardisation and management of SaaS based technologies and services. The SaaS Capability Lead will work closely with Group Technology, Architecture, Portfolio and Product Management teams to ensure Capability is aligned to current and future demand in terms of skillset and capacity. The SaaS Capability Lead will work with the Architecture team to understand High Level Design's and then take ownership to ensure standardisation in approach and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers. Leading and ensuring the technical excellence of the SaaS Capability by staying updated with industry trends, best practices and emerging technologies working in strong collaboration with the Architecture team. Working with IT operations, data and analytics, architecture, and security teams ensure that solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team. Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Take an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to SaaS Services. Setting clear vision and goals for SaaS Capability. Define and track key business performance metrics for the Capability, ensuring alignment with Organisational goals and Objectives. Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the SaaS Capability has the necessary skills, flexibility and capacity to meet objectives. Working in collaboration with the Service Management team, develop and maintain a Service Catalogue for SaaS Service with aligned service standards (KPI/SLAs). Ensure capability is in place to deliver against commitments and that service standards are achieved and continuously improved. Ensuring a positive and collaborative working environment. Facilitate effective communication within the SaaS Capability in addition to strong collaboration with Group Technology, Portfolio team, Product Managers and Architects to effectively plan and schedule SaaS based delivery. Driving proactive continuous improvements within the SaaS Capability service to increase resilience, reduce risk, improve customer satisfaction, and drive down total cost of ownership Qualifications Strong Application Management background with expertise in Cloud, Software Development, Web Technologies, Integration and data security. Knowledge of Governance frameworks, policies, controls, security features and best practices related to SaaS Services. Strong understanding of Patch and Upgrade Management for SaaS services. Strong supplier management capability enabling maximum value from contractual arrangements. Knowledge of different subscription approaches for SaaS based Application services. Understanding of data management principles for storing, processing and reporting on data generated by SaaS application Understanding of monitoring and management services for tracking performance, availability and health of resources and applications. Understanding of Application Portfolio Management to drive efficiency in total cost of ownership and complexity. A strong and practical understanding of both on-premises and SaaS computing environments Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We are looking for a SaaS Technical Lead who will join our Application Services function due to growth and strategic direction for SaaS Services. The SaaS Capability Lead will provide technical leadership, guidance, and expertise in the configuration, deployment, standardisation and management of SaaS based technologies and services. The SaaS Capability Lead will work closely with Group Technology, Architecture, Portfolio and Product Management teams to ensure Capability is aligned to current and future demand in terms of skillset and capacity. The SaaS Capability Lead will work with the Architecture team to understand High Level Design's and then take ownership to ensure standardisation in approach and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers. Leading and ensuring the technical excellence of the SaaS Capability by staying updated with industry trends, best practices and emerging technologies working in strong collaboration with the Architecture team. Working with IT operations, data and analytics, architecture, and security teams ensure that solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team. Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Take an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to SaaS Services. Setting clear vision and goals for SaaS Capability. Define and track key business performance metrics for the Capability, ensuring alignment with Organisational goals and Objectives. Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the SaaS Capability has the necessary skills, flexibility and capacity to meet objectives. Working in collaboration with the Service Management team, develop and maintain a Service Catalogue for SaaS Service with aligned service standards (KPI/SLAs). Ensure capability is in place to deliver against commitments and that service standards are achieved and continuously improved. Ensuring a positive and collaborative working environment. Facilitate effective communication within the SaaS Capability in addition to strong collaboration with Group Technology, Portfolio team, Product Managers and Architects to effectively plan and schedule SaaS based delivery. Driving proactive continuous improvements within the SaaS Capability service to increase resilience, reduce risk, improve customer satisfaction, and drive down total cost of ownership Qualifications Strong Application Management background with expertise in Cloud, Software Development, Web Technologies, Integration and data security. Knowledge of Governance frameworks, policies, controls, security features and best practices related to SaaS Services. Strong understanding of Patch and Upgrade Management for SaaS services. Strong supplier management capability enabling maximum value from contractual arrangements. Knowledge of different subscription approaches for SaaS based Application services. Understanding of data management principles for storing, processing and reporting on data generated by SaaS application Understanding of monitoring and management services for tracking performance, availability and health of resources and applications. Understanding of Application Portfolio Management to drive efficiency in total cost of ownership and complexity. A strong and practical understanding of both on-premises and SaaS computing environments Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
DLRG5761 Associate Research Director - Global Communications & Public Affairs Central London (Hybrid) £50 - £60,000 + 30 days annual leave + private health + other great bens! Brilliant career move to take your research agency experience into an insights-driven global strategic communications and advocacy group! Part of a global research network, the UK based research team is expanding with this exciting new role working alongside the Head of Research as well as experts in digital and brand strategy. You will be an Associate Director hungry for greater responsibility, keen to apply new ways of working and help clients get true value from insight. With strong quantitative or mixed methods research experience, you'll need to thrive on variety to lead a range of projects from reputation, brand positioning and market scoping through to communications evaluation, employee attitude and message testing. Your clients will be from a mix of fascinating sectors including energy, consumer, transport, public affairs, property, financial and professional services, all seeking strategic advice that is insight-led. As well as being involved in running workshops and research events, you will also contribute to high-profile thought leadership research into subjects such as ESG and the Cost of Living Crisis. This role will suit a researcher who is a collaborative team-player, as happy to be hands-on with projects as they are to train and mentor junior researchers. You will be quick to gain credibility with senior stakeholders and be amazing at client management. Experience with Q research software will be very advantageous. If the above is you, get in touch to find out more about this fantastic role with a purpose-driven, values-based global communications group with a buzzy UK office, flexible working policy, generous additional leave and even the option to work remotely abroad for 4 weeks of the year! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
May 01, 2024
Full time
DLRG5761 Associate Research Director - Global Communications & Public Affairs Central London (Hybrid) £50 - £60,000 + 30 days annual leave + private health + other great bens! Brilliant career move to take your research agency experience into an insights-driven global strategic communications and advocacy group! Part of a global research network, the UK based research team is expanding with this exciting new role working alongside the Head of Research as well as experts in digital and brand strategy. You will be an Associate Director hungry for greater responsibility, keen to apply new ways of working and help clients get true value from insight. With strong quantitative or mixed methods research experience, you'll need to thrive on variety to lead a range of projects from reputation, brand positioning and market scoping through to communications evaluation, employee attitude and message testing. Your clients will be from a mix of fascinating sectors including energy, consumer, transport, public affairs, property, financial and professional services, all seeking strategic advice that is insight-led. As well as being involved in running workshops and research events, you will also contribute to high-profile thought leadership research into subjects such as ESG and the Cost of Living Crisis. This role will suit a researcher who is a collaborative team-player, as happy to be hands-on with projects as they are to train and mentor junior researchers. You will be quick to gain credibility with senior stakeholders and be amazing at client management. Experience with Q research software will be very advantageous. If the above is you, get in touch to find out more about this fantastic role with a purpose-driven, values-based global communications group with a buzzy UK office, flexible working policy, generous additional leave and even the option to work remotely abroad for 4 weeks of the year! Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description We have an exciting new opportunity for a Mobile App Engineer to join our growing engineering team. The role holder will use their software engineering skills and experience to build features, solve bugs, address technical debt; bring a strategic lens to team operating processes and tooling to improve how we work and ultimately deliver valuable, high quality software to our customers. What you'll be doing Building clean, maintainable features and resolving end-to-end issues with an understanding of different possible approaches, to ensure that we are delivering great outcomes to our customers as effectively as we can. Ensuring that the solutions developed and deployed are fit for purpose, provide appropriate business value, adhere to quality standards and align to standard engineering practices. Understanding and contributing to the strategy for the management of technical debt within the team to ensure that Legal & General's systems are secure, resilient and reliable. Analysing and defining test approaches and strategies within your team so that the customer experience is of the highest quality - with an emphasis security, usability and accessibility. Conducting and participating in code reviews with an emphasis on both functional and non-functional requirements, considering, performance, resiliency, maintainability and security, to ensure that we build consistently high-quality software for our customers. Enthusiastically promoting inspection and adaptation to improve team effectiveness & happiness, supporting changes to enhance processes and culture, to ensure that the team stays happy, productive, efficient. Building a culture of mutual respect, collaboration and engagement within the team, coaching, mentoring and supporting less experienced engineers to develop and grow their skills. Undertaking continuous research on relevant application technologies and identify and implement opportunities to incorporate those into the application as appropriate. Sharing your research and learning in developer forums. Helping your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Qualifications React Native - at least 2 years of hands on coding experience on at least one large commercial project JavaScript/TypeScript - at least 5 years experience and strong proficiency in both coming from either a web or backend background Strong understanding of React and its key concepts REST based microservice development, JVM Spring or Node.js Strong understanding of mobile application architecture best practices (e.g. MVP, MVVM, Flux) GraphQL, AWS Cloud Services, Docker Hands on experience developing native Android or iOS apps Strong understanding of clean code and clean architecture concepts (e.g. SOLID, Onion) Strong understanding of at least one layered backend application architecture (e.g. three tier, hexagonal, onion) Excellent knowledge of test driven development and testing pyramid Scrum, Git / Git Flow, CI/CD Excellent communication skills and good English spoken and written skills Experience of writing large, well-optimised and maintainable software features Experience of analysing, debugging and solving highly complex problems Experience of participating and providing actionable feedback in effective code reviews Experience of considering all of the relevant factors when deciding a technical approach Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description We have an exciting new opportunity for a Mobile App Engineer to join our growing engineering team. The role holder will use their software engineering skills and experience to build features, solve bugs, address technical debt; bring a strategic lens to team operating processes and tooling to improve how we work and ultimately deliver valuable, high quality software to our customers. What you'll be doing Building clean, maintainable features and resolving end-to-end issues with an understanding of different possible approaches, to ensure that we are delivering great outcomes to our customers as effectively as we can. Ensuring that the solutions developed and deployed are fit for purpose, provide appropriate business value, adhere to quality standards and align to standard engineering practices. Understanding and contributing to the strategy for the management of technical debt within the team to ensure that Legal & General's systems are secure, resilient and reliable. Analysing and defining test approaches and strategies within your team so that the customer experience is of the highest quality - with an emphasis security, usability and accessibility. Conducting and participating in code reviews with an emphasis on both functional and non-functional requirements, considering, performance, resiliency, maintainability and security, to ensure that we build consistently high-quality software for our customers. Enthusiastically promoting inspection and adaptation to improve team effectiveness & happiness, supporting changes to enhance processes and culture, to ensure that the team stays happy, productive, efficient. Building a culture of mutual respect, collaboration and engagement within the team, coaching, mentoring and supporting less experienced engineers to develop and grow their skills. Undertaking continuous research on relevant application technologies and identify and implement opportunities to incorporate those into the application as appropriate. Sharing your research and learning in developer forums. Helping your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Qualifications React Native - at least 2 years of hands on coding experience on at least one large commercial project JavaScript/TypeScript - at least 5 years experience and strong proficiency in both coming from either a web or backend background Strong understanding of React and its key concepts REST based microservice development, JVM Spring or Node.js Strong understanding of mobile application architecture best practices (e.g. MVP, MVVM, Flux) GraphQL, AWS Cloud Services, Docker Hands on experience developing native Android or iOS apps Strong understanding of clean code and clean architecture concepts (e.g. SOLID, Onion) Strong understanding of at least one layered backend application architecture (e.g. three tier, hexagonal, onion) Excellent knowledge of test driven development and testing pyramid Scrum, Git / Git Flow, CI/CD Excellent communication skills and good English spoken and written skills Experience of writing large, well-optimised and maintainable software features Experience of analysing, debugging and solving highly complex problems Experience of participating and providing actionable feedback in effective code reviews Experience of considering all of the relevant factors when deciding a technical approach Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
The Technology Strategy team is responsible for shaping technology strategy for the bank - this includes engineering best in class platforms and solving the gnarliest of engineering problems at scale, defining architectural patterns that are employed across Citi businesses. This is a new, multi-disciplined group that operates like a start-up within the bank to deliver value at pace and includes product managers, technology SMEs, full stack senior engineers, security engineers, cloud engineers and architects from a deep background in technology and engineering (Kubernetes, open source, Golang, public cloud, the Google stack, Java etc.). This group is part of the Engineering and Architecture Practice (EAP) in Citi and is spread globally. The role Citi is seeking an experienced, hands-on backend engineer with a deep passion for technology and engineering to join the Technology Strategy group. You'll be responsible for engineering core, global scale, technology assets and platforms that are secure by design, employ a zero-trust model and are built with best-in-class security controls. These stacks will be engineered using modern, cloud native principles and will employ leading open-source technologies. You will be at the forefront of shaping and building the strategic deployable blueprints and technology solutions that we are engineering for the bank. We are looking for backend engineers with over 8+ years of experience in building and rolling out an ecosystem of digital solutions from concept to delivery. You'll be working with a varied technology stack, including open source and propriety tooling, and platforms such as Google Cloud, AWS, Kubernetes and the associated ecosystem. The ideal candidate is a professional with, deep hands-on experience & demonstrable engineering leadership, proficiency in engineering transformative solutions using Kubernetes, open-source tech, deep experience in language stacks such as Golang, Nodejs and Java. We expect candidates who apply to this role to be well versed with hybrid i.e. on-prem enterprise and public cloud technologies. You should be comfortable working at the edge of technology, have a deep love for software engineering and programming, and be driven by a strong desire to become the best engineer you can be. Responsibilities Engineering of end-to-end platforms; from concept to delivery Developing applications and platforms using Golang, Java, Rust and Nodejs Candidate should have extensive public cloud experience and should have delivered hybrid architectures spanning private and public cloud/s Be the liaison that drives adoption of the outlined technology strategy in all lines of businesses for ICG Developing automation for application and containerization best practices that can be enforced / validated in CI/CD pipelines, Kubernetes and other platforms Prototyping new concepts and open-source technologies at pace for relevance Educating the wider community on engineering best practices and platforms developed by the group Partnering with central teams to develop IaC modules, CI/CD pipelines with Tekton and other such leading products Qualifications Deep proficiency in using language stacks such as Golang, Nodejs, Python and Java Candidate should have extensive public cloud experience and should have delivered hybrid architectures spanning private and public cloud/s Deep proficiency in Kubernetes and containerisation is a must have Familiarity with open-source toolchains, package managers such as Helm, Kustomize is a plus Good applied understanding of DevSecOps Familiarity with open source and proprietary tech including Kafka, Hashicorp Vault, Terraform, Postgres, MongoDB, Prometheus and other such is expected Ability to evangelise the technology strategy vision and solutions developed thereof within a large matrixed organisation Strong communication skills with ability to drive ideation and manage conflicts Ability to discuss complex issues to technical and non-technical audiences that include peers, product owners, and other stakeholders What we can offer you: This is a unique role that will put you in the position to actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Architecture Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 01, 2024
Full time
The Technology Strategy team is responsible for shaping technology strategy for the bank - this includes engineering best in class platforms and solving the gnarliest of engineering problems at scale, defining architectural patterns that are employed across Citi businesses. This is a new, multi-disciplined group that operates like a start-up within the bank to deliver value at pace and includes product managers, technology SMEs, full stack senior engineers, security engineers, cloud engineers and architects from a deep background in technology and engineering (Kubernetes, open source, Golang, public cloud, the Google stack, Java etc.). This group is part of the Engineering and Architecture Practice (EAP) in Citi and is spread globally. The role Citi is seeking an experienced, hands-on backend engineer with a deep passion for technology and engineering to join the Technology Strategy group. You'll be responsible for engineering core, global scale, technology assets and platforms that are secure by design, employ a zero-trust model and are built with best-in-class security controls. These stacks will be engineered using modern, cloud native principles and will employ leading open-source technologies. You will be at the forefront of shaping and building the strategic deployable blueprints and technology solutions that we are engineering for the bank. We are looking for backend engineers with over 8+ years of experience in building and rolling out an ecosystem of digital solutions from concept to delivery. You'll be working with a varied technology stack, including open source and propriety tooling, and platforms such as Google Cloud, AWS, Kubernetes and the associated ecosystem. The ideal candidate is a professional with, deep hands-on experience & demonstrable engineering leadership, proficiency in engineering transformative solutions using Kubernetes, open-source tech, deep experience in language stacks such as Golang, Nodejs and Java. We expect candidates who apply to this role to be well versed with hybrid i.e. on-prem enterprise and public cloud technologies. You should be comfortable working at the edge of technology, have a deep love for software engineering and programming, and be driven by a strong desire to become the best engineer you can be. Responsibilities Engineering of end-to-end platforms; from concept to delivery Developing applications and platforms using Golang, Java, Rust and Nodejs Candidate should have extensive public cloud experience and should have delivered hybrid architectures spanning private and public cloud/s Be the liaison that drives adoption of the outlined technology strategy in all lines of businesses for ICG Developing automation for application and containerization best practices that can be enforced / validated in CI/CD pipelines, Kubernetes and other platforms Prototyping new concepts and open-source technologies at pace for relevance Educating the wider community on engineering best practices and platforms developed by the group Partnering with central teams to develop IaC modules, CI/CD pipelines with Tekton and other such leading products Qualifications Deep proficiency in using language stacks such as Golang, Nodejs, Python and Java Candidate should have extensive public cloud experience and should have delivered hybrid architectures spanning private and public cloud/s Deep proficiency in Kubernetes and containerisation is a must have Familiarity with open-source toolchains, package managers such as Helm, Kustomize is a plus Good applied understanding of DevSecOps Familiarity with open source and proprietary tech including Kafka, Hashicorp Vault, Terraform, Postgres, MongoDB, Prometheus and other such is expected Ability to evangelise the technology strategy vision and solutions developed thereof within a large matrixed organisation Strong communication skills with ability to drive ideation and manage conflicts Ability to discuss complex issues to technical and non-technical audiences that include peers, product owners, and other stakeholders What we can offer you: This is a unique role that will put you in the position to actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit ourGlobal Benefitspage to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Architecture Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
About Finerbase Ltd (Finerbase) Finerbase is an investment group that initiates and develops fintech and regtech products, acts as a growth partner for companies in technology and the financial services sectors, structures investments and drives investor relations.We envisioned Finerbase as a strategic ally in business development. The key principle is to delve deeper, developing strategies with a finer-grained understanding of the ever-changing landscape, where each venture is approached with a keen eye for detail, and aiming for sustained growth.At Finerbase, innovation meets financial health, and ventures are crafted with a depth of understanding and a breadth of experience. This is where knowledge transforms into something more valuable than capital, enabling tech businesses to navigate the unknowns of the market dynamics, and create products that endure.Our team offers advice and administrative support throughout the entire investment assessment process. We understand that the backbone of a successful business venture often rests on the seamless operation of back-office functions.By offering a nurturing environment that fosters innovation and shields small businesses from the downturns of the market, we set the stage for ventures to not only survive but to thrive, guided by a team that's versed in the nuances of business cultivation. About the role The Vice President of Product will lead our product management teams and work closely with all teams and customer communities operating in the fintech, regtech and AI domains, guiding product development from conceptualisation to launch. They will build, develop and lead a team of talented product managers and take full ownership of the product roadmap and strategy. The successful candidate will have a proven track record in delivering innovative products to market and will be able to articulate a vision for the future of the product portfolio. What you'll do Define and implement product strategy and roadmap, ensuring it aligns with the company vision and business strategy. Responsible for product launches and go-to-market strategy. Use customer and market research, customer and user feedback, customer use and competitive analysis to inform product planning and prioritisation. Collaborate with sales, marketing and engineering teams to ensure product readiness to market. Lead, mentor, and expand the product management team. Drive the delivery of new product features and enhancements. Drive the importance of risk culture and embed it firmwide, inclusive of customer-first risk principles Develop a real-time risk and credit program to take action on at-risk accounts for reasons relating to firm policy, market conditions, or individual account behavior. Provide risk-specific executive communications and support communications counsel Coordinate and manage across different organizational verticals, knowing how financial risk intertwines them all About you Proven experience in a similar role, with a strong background in product management and business strategy Demonstrated ability to design and deliver complex products to the market Confident communicator, excellent leadership and relationship-building skills Deep understanding of the current fintech/regtech market Knowledge of technology and software development process Understanding of regulatory regimes and requirements, incl. KYC/AML/GDPR Experience in developing unit economics and other strategy documents Experience working in the startup environment is desirable Experience working in the AI field is desirable Fluent English - verbal and written Remuneration Salary: competitiveBonus: Discretionary based on individual and company performanceBenefits: Private health insurance, dental insurance, pension scheme
May 01, 2024
Full time
About Finerbase Ltd (Finerbase) Finerbase is an investment group that initiates and develops fintech and regtech products, acts as a growth partner for companies in technology and the financial services sectors, structures investments and drives investor relations.We envisioned Finerbase as a strategic ally in business development. The key principle is to delve deeper, developing strategies with a finer-grained understanding of the ever-changing landscape, where each venture is approached with a keen eye for detail, and aiming for sustained growth.At Finerbase, innovation meets financial health, and ventures are crafted with a depth of understanding and a breadth of experience. This is where knowledge transforms into something more valuable than capital, enabling tech businesses to navigate the unknowns of the market dynamics, and create products that endure.Our team offers advice and administrative support throughout the entire investment assessment process. We understand that the backbone of a successful business venture often rests on the seamless operation of back-office functions.By offering a nurturing environment that fosters innovation and shields small businesses from the downturns of the market, we set the stage for ventures to not only survive but to thrive, guided by a team that's versed in the nuances of business cultivation. About the role The Vice President of Product will lead our product management teams and work closely with all teams and customer communities operating in the fintech, regtech and AI domains, guiding product development from conceptualisation to launch. They will build, develop and lead a team of talented product managers and take full ownership of the product roadmap and strategy. The successful candidate will have a proven track record in delivering innovative products to market and will be able to articulate a vision for the future of the product portfolio. What you'll do Define and implement product strategy and roadmap, ensuring it aligns with the company vision and business strategy. Responsible for product launches and go-to-market strategy. Use customer and market research, customer and user feedback, customer use and competitive analysis to inform product planning and prioritisation. Collaborate with sales, marketing and engineering teams to ensure product readiness to market. Lead, mentor, and expand the product management team. Drive the delivery of new product features and enhancements. Drive the importance of risk culture and embed it firmwide, inclusive of customer-first risk principles Develop a real-time risk and credit program to take action on at-risk accounts for reasons relating to firm policy, market conditions, or individual account behavior. Provide risk-specific executive communications and support communications counsel Coordinate and manage across different organizational verticals, knowing how financial risk intertwines them all About you Proven experience in a similar role, with a strong background in product management and business strategy Demonstrated ability to design and deliver complex products to the market Confident communicator, excellent leadership and relationship-building skills Deep understanding of the current fintech/regtech market Knowledge of technology and software development process Understanding of regulatory regimes and requirements, incl. KYC/AML/GDPR Experience in developing unit economics and other strategy documents Experience working in the startup environment is desirable Experience working in the AI field is desirable Fluent English - verbal and written Remuneration Salary: competitiveBonus: Discretionary based on individual and company performanceBenefits: Private health insurance, dental insurance, pension scheme
Job Title: Group Financial Planning Manager Job Type: Permanent Location: London Opportunity Overview: A fantastic opportunity has become available to join a UK leading specialty insurance and reinsurance company, Aspen, as a Finance Operations Manager. Role Objective: The primary objective of the role is the delivery of the annual financial plan and quarterly reforecast for the UK & Lloyds platform, including the Lloyds SBF. The role also has ownership for broader Group processes including the Group's Balance Sheet and Internal Quaote Share projection. It will also require for the person to conduct forecasting, trend, and variance analysis and help drive forward-looking data driven decisions and make recommendations for optimization opportunities. Our Aspen Values are expected to be reflected in the delivery and performance of every role. Key Results Areas Strategy and Planning * Prepare the three-year annual plan and quarterly reforecasts for the UK and Lloyd's platforms, including the Syndicate Business Forecast ("SBF"). Review and where necessary prepare inputs into the planning and reforecasting process, including but not limited to premiums, losses, expenses, outward reinsurance, commission, investment income, debt interest and intra-group transactions. * Contributes to, monitors, and advises on the plan developments and changes in order to ensure relevancy, compliance and optimal delivery. * Assists in the preparation and implementation of the operational team plans to ensure these are in line with wider business strategy and reflect key priorities. Policy, Process and Procedures * Participate in annual budget forecasts, 3 year strategic and operating plans and monthly estimate outlook process. * Proactively approach analysis and reporting with a Laser focus to identify financial concerns and opportunities. * Compare annual operating budget in contrast to actual information to reconcile discrepancies. * Develop and maintain partnerships with outside resources-including third-party vendors and researchers. Technical Performance * Establish reporting and information requirements at the outset to develop a forward-looking, proactive financial model (the right analytics at the right time to make better strategic decisions). * Prepare and deliver monthly reporting packages, dashboards, and critical operational and financial analysis. * Provide management decision support through routine reporting and ad hoc analysis, highlighting risks and opportunities to cost centre results. * Identify opportunities to streamline and automate existing processes to increase efficiency. Knowledge * Strong knowledge of FP&A software or similar database * Detailed knowledge of the industry's best practice processes. * Deep understanding of the managed service and consulting providers. * Sound knowledge of problem analysis and decision analysis. * Strong understanding of underlying needs of the business and how own role contributes to these. * Business and financial awareness of the impact of Service Levels and any associated failures. Skills * Strong level of numeracy and literacy skills * Able to manage conflicting priorities to achieve deadlines. * Able to plan effectively and efficiently. * Strong customer orientation skills. * Ability to collaborate effectively within a team environment managing complex business practices and meeting tight deadlines. * Strong analytical skills. * Ability to analyse data and use for decision-making. Experience * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Significant experience with IT budgeting, operating expenses, and forecasting demonstrating a strong record of achievement and growth in past positions. * Evidence of supporting technical and operational strategy. At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences. Don't hesitate and miss out! Apply now! Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
May 01, 2024
Full time
Job Title: Group Financial Planning Manager Job Type: Permanent Location: London Opportunity Overview: A fantastic opportunity has become available to join a UK leading specialty insurance and reinsurance company, Aspen, as a Finance Operations Manager. Role Objective: The primary objective of the role is the delivery of the annual financial plan and quarterly reforecast for the UK & Lloyds platform, including the Lloyds SBF. The role also has ownership for broader Group processes including the Group's Balance Sheet and Internal Quaote Share projection. It will also require for the person to conduct forecasting, trend, and variance analysis and help drive forward-looking data driven decisions and make recommendations for optimization opportunities. Our Aspen Values are expected to be reflected in the delivery and performance of every role. Key Results Areas Strategy and Planning * Prepare the three-year annual plan and quarterly reforecasts for the UK and Lloyd's platforms, including the Syndicate Business Forecast ("SBF"). Review and where necessary prepare inputs into the planning and reforecasting process, including but not limited to premiums, losses, expenses, outward reinsurance, commission, investment income, debt interest and intra-group transactions. * Contributes to, monitors, and advises on the plan developments and changes in order to ensure relevancy, compliance and optimal delivery. * Assists in the preparation and implementation of the operational team plans to ensure these are in line with wider business strategy and reflect key priorities. Policy, Process and Procedures * Participate in annual budget forecasts, 3 year strategic and operating plans and monthly estimate outlook process. * Proactively approach analysis and reporting with a Laser focus to identify financial concerns and opportunities. * Compare annual operating budget in contrast to actual information to reconcile discrepancies. * Develop and maintain partnerships with outside resources-including third-party vendors and researchers. Technical Performance * Establish reporting and information requirements at the outset to develop a forward-looking, proactive financial model (the right analytics at the right time to make better strategic decisions). * Prepare and deliver monthly reporting packages, dashboards, and critical operational and financial analysis. * Provide management decision support through routine reporting and ad hoc analysis, highlighting risks and opportunities to cost centre results. * Identify opportunities to streamline and automate existing processes to increase efficiency. Knowledge * Strong knowledge of FP&A software or similar database * Detailed knowledge of the industry's best practice processes. * Deep understanding of the managed service and consulting providers. * Sound knowledge of problem analysis and decision analysis. * Strong understanding of underlying needs of the business and how own role contributes to these. * Business and financial awareness of the impact of Service Levels and any associated failures. Skills * Strong level of numeracy and literacy skills * Able to manage conflicting priorities to achieve deadlines. * Able to plan effectively and efficiently. * Strong customer orientation skills. * Ability to collaborate effectively within a team environment managing complex business practices and meeting tight deadlines. * Strong analytical skills. * Ability to analyse data and use for decision-making. Experience * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Significant experience with IT budgeting, operating expenses, and forecasting demonstrating a strong record of achievement and growth in past positions. * Evidence of supporting technical and operational strategy. At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences. Don't hesitate and miss out! Apply now! Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Are you ready to make a significant impact? We're not talking about creating the next viral app but rather revolutionizing the most advanced manufacturing industry globally and improving the lives of countless individuals within it. Envision yourself stepping into a semiconductor factory-a massive facility housing thousands of machines within a pristine, dust-free cleanroom. Clad in a clean suit, you have the opportunity to explore the photolithography cell, passing by machines valued at over $100 million each, utilising ultraviolet light exposures to imprint nanometer-scale patterns onto silicon wafers. As you stroll along the entire row of these cutting-edge machines, it takes a full minute, and the rest of the factory requires multiple hours to tour. Consider the billions invested in constructing such a facility, and now, picture the impact of our optimisation software, effortlessly adding 10% or more capacity. This isn't just a tech solution; it's a game-changer with a tangible effect on the global GDP. Our products directly contribute to the development of the next generation of chips, powering AI data centres, autonomous vehicles, and yes, even rockets (we're proud to collaborate with a SpaceX supplier!). If you're ready to be part of something truly transformative, this is the opportunity you've been waiting for. We are looking for a highly motivated senior product manager to discover, design, develop and bring highly innovative products into new markets in the semiconductor company. Previous experience in semiconductor or manufacturing is not required - we'll get you up to speed! About the role Product managers at Flexciton have a high degree of autonomy and ownership over their products. We are not glorified project managers; our first responsibility is to identify opportunities for the growth and success of the company, design solutions, and get them to market. We're looking for someone who has a proven track record of delivering innovative B2B products from conception to success in the market and increased revenue-enabled company growth. What you'll be doing Product Strategy & Development Expert Strategic Ownership: Define product strategy as a mini-CEO, ensuring alignment across the organisation, customers, and business stakeholders. End-to-End Product Lifecycle Management: Oversee the product development lifecycle from discovery to launch, including prototyping, wireframing, and mockup design Collaborative Leadership: Work with fellow Product Managers and senior leadership to align product strategy across the Flexciton platform and product suite. Visionary Leadership: Define the product vision within your area, aligning it with the overall Flexciton product vision. Discovering New Products and Technologies Customer-Centric Approach: Engage with customers globally, navigating the complexities of a technical and secretive industry to understand real needs. Market Analysis: Analyse market and competition, deriving product opportunities and defining technical requirements. Cross-functional Collaboration: Work closely with AI researchers and engineers to enable novel solutions for complex problems. Product Validation and Management Prototyping and Testing: Enable prototyping of solutions and UI designs, conducting constant user testing. Data Analysis: Analyse semiconductor manufacturing data, estimating ROIs, and defining KPIs for informed decision-making Agile Iteration: Identify novel ways to iterate and test developments rapidly, optimizing validation and development processes. Execution and Engineering Enablement Product Ownership: Independently drive actions and initiatives for product success. Technical Expertise: Dive into technical details to ensure alignment with customer needs and product strategy. Collaborative Development: Work with cross-functional engineering teams to prioritize and drive features aligned with business objectives. Scrum Product Ownership: Fulfill the role of a scrum product owner, managing the product development team's quarterly OKRs. Product Marketing Go-To-Market Strategy: Collaborate with the commercial team to create Go-To-Market strategy, business model, and pricing for revenue maximisation. Narrative Ownership: Communicate clear value propositions internally and externally, including the creation of compelling product demos. Competitor Analysis: Conduct competitor analysis and work closely with marketing to position products effectively in the market. Marketing Support: Support marketing campaigns, and develop content, articles, and case studies to inspire internal teams, customers, and the industry. What we are looking for in you Proven experience as a Senior Product Manager in a deep tech or B2B SaaS company. Demonstrated success in bringing complex technical products to market. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients. Commercial awareness - ability to effectively communicate business value at different orgnaisation levels. Strategic thinker with a track record of driving results in a fast-paced, startup environment Start up mindset, ability to deal with very dynamic environments, adapt to the continuous changes in market and business, ability to learn very quickly and meet new business needs. Technical skills - ability to understand technical concepts, and communicate with technical users. (Our products are technically sophisticated) Experience in software Excel / SQL / python / tableau and data analysis (users, product, market) Additional & Nice to haves . Please do not hesitate to apply if you do not have the following requirements. These are only a bonus for us, and you can expect to learn and grow in these aspects in this role with us. Worked with on-prem deployments Knowledge of optimisation/AI, worked on products invovled optimisation Experience in manufacturing, semiconductor and/or industrial engineering What Success look like for the first 6 months Fast onboarding understanding of industry, product and competition Visit a fab and speak directly to our clients Take ownership of one of our new products and lead two of our most cutting edge products Define product strategy and product roadmap Enable Sales and Marketing to communicate product effectively Iterate on the product and increase product market fit Benefits Competitive salary based on skills and experience Stock Options so when we make it big - so do you! L&D Opportunities We are determined to continuously develop ourselves, our company and our teams. We have a £500 training allowance for every employee. We also have our mini library where we keep adding books every week. We want to be able to create as many opportunities for our teams' growth . Hybrid working model of 3 days in the office (Monday, Tuesdays and Fridays) and 2 days working from home. Breakfasts and Snacks Our office is stocked with snacks, drinks, fruits, cereal. Monthly lunches in the office Quarterly team activity or dinner . Annual Team Trip Every year, we take our team to an annual retreat where we have strategy workshops, foster our culture and do lots of fun activities. Additional day of holiday every year (up to 30 days) after two years of service. 2 Weeks Work From Anywhere Policy
May 01, 2024
Full time
Are you ready to make a significant impact? We're not talking about creating the next viral app but rather revolutionizing the most advanced manufacturing industry globally and improving the lives of countless individuals within it. Envision yourself stepping into a semiconductor factory-a massive facility housing thousands of machines within a pristine, dust-free cleanroom. Clad in a clean suit, you have the opportunity to explore the photolithography cell, passing by machines valued at over $100 million each, utilising ultraviolet light exposures to imprint nanometer-scale patterns onto silicon wafers. As you stroll along the entire row of these cutting-edge machines, it takes a full minute, and the rest of the factory requires multiple hours to tour. Consider the billions invested in constructing such a facility, and now, picture the impact of our optimisation software, effortlessly adding 10% or more capacity. This isn't just a tech solution; it's a game-changer with a tangible effect on the global GDP. Our products directly contribute to the development of the next generation of chips, powering AI data centres, autonomous vehicles, and yes, even rockets (we're proud to collaborate with a SpaceX supplier!). If you're ready to be part of something truly transformative, this is the opportunity you've been waiting for. We are looking for a highly motivated senior product manager to discover, design, develop and bring highly innovative products into new markets in the semiconductor company. Previous experience in semiconductor or manufacturing is not required - we'll get you up to speed! About the role Product managers at Flexciton have a high degree of autonomy and ownership over their products. We are not glorified project managers; our first responsibility is to identify opportunities for the growth and success of the company, design solutions, and get them to market. We're looking for someone who has a proven track record of delivering innovative B2B products from conception to success in the market and increased revenue-enabled company growth. What you'll be doing Product Strategy & Development Expert Strategic Ownership: Define product strategy as a mini-CEO, ensuring alignment across the organisation, customers, and business stakeholders. End-to-End Product Lifecycle Management: Oversee the product development lifecycle from discovery to launch, including prototyping, wireframing, and mockup design Collaborative Leadership: Work with fellow Product Managers and senior leadership to align product strategy across the Flexciton platform and product suite. Visionary Leadership: Define the product vision within your area, aligning it with the overall Flexciton product vision. Discovering New Products and Technologies Customer-Centric Approach: Engage with customers globally, navigating the complexities of a technical and secretive industry to understand real needs. Market Analysis: Analyse market and competition, deriving product opportunities and defining technical requirements. Cross-functional Collaboration: Work closely with AI researchers and engineers to enable novel solutions for complex problems. Product Validation and Management Prototyping and Testing: Enable prototyping of solutions and UI designs, conducting constant user testing. Data Analysis: Analyse semiconductor manufacturing data, estimating ROIs, and defining KPIs for informed decision-making Agile Iteration: Identify novel ways to iterate and test developments rapidly, optimizing validation and development processes. Execution and Engineering Enablement Product Ownership: Independently drive actions and initiatives for product success. Technical Expertise: Dive into technical details to ensure alignment with customer needs and product strategy. Collaborative Development: Work with cross-functional engineering teams to prioritize and drive features aligned with business objectives. Scrum Product Ownership: Fulfill the role of a scrum product owner, managing the product development team's quarterly OKRs. Product Marketing Go-To-Market Strategy: Collaborate with the commercial team to create Go-To-Market strategy, business model, and pricing for revenue maximisation. Narrative Ownership: Communicate clear value propositions internally and externally, including the creation of compelling product demos. Competitor Analysis: Conduct competitor analysis and work closely with marketing to position products effectively in the market. Marketing Support: Support marketing campaigns, and develop content, articles, and case studies to inspire internal teams, customers, and the industry. What we are looking for in you Proven experience as a Senior Product Manager in a deep tech or B2B SaaS company. Demonstrated success in bringing complex technical products to market. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients. Commercial awareness - ability to effectively communicate business value at different orgnaisation levels. Strategic thinker with a track record of driving results in a fast-paced, startup environment Start up mindset, ability to deal with very dynamic environments, adapt to the continuous changes in market and business, ability to learn very quickly and meet new business needs. Technical skills - ability to understand technical concepts, and communicate with technical users. (Our products are technically sophisticated) Experience in software Excel / SQL / python / tableau and data analysis (users, product, market) Additional & Nice to haves . Please do not hesitate to apply if you do not have the following requirements. These are only a bonus for us, and you can expect to learn and grow in these aspects in this role with us. Worked with on-prem deployments Knowledge of optimisation/AI, worked on products invovled optimisation Experience in manufacturing, semiconductor and/or industrial engineering What Success look like for the first 6 months Fast onboarding understanding of industry, product and competition Visit a fab and speak directly to our clients Take ownership of one of our new products and lead two of our most cutting edge products Define product strategy and product roadmap Enable Sales and Marketing to communicate product effectively Iterate on the product and increase product market fit Benefits Competitive salary based on skills and experience Stock Options so when we make it big - so do you! L&D Opportunities We are determined to continuously develop ourselves, our company and our teams. We have a £500 training allowance for every employee. We also have our mini library where we keep adding books every week. We want to be able to create as many opportunities for our teams' growth . Hybrid working model of 3 days in the office (Monday, Tuesdays and Fridays) and 2 days working from home. Breakfasts and Snacks Our office is stocked with snacks, drinks, fruits, cereal. Monthly lunches in the office Quarterly team activity or dinner . Annual Team Trip Every year, we take our team to an annual retreat where we have strategy workshops, foster our culture and do lots of fun activities. Additional day of holiday every year (up to 30 days) after two years of service. 2 Weeks Work From Anywhere Policy
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
May 01, 2024
Full time
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description About the role The Renewal Sales Director will partner with Sales and Customer Success to drive conceptualization and implementation of renewal strategies and secure sustainable renewal pipeline. The ideal candidate will have proven execution of building and leading a renewal sales team, partnering with multiple Sales leaders to develop the renewal strategy and key processes. Renewals are the life blood of a company's revenue stream, and the Renewals leader must be able to both focus on the achievement of Renewals targets while keeping a strong teaming approach in their engagement with Sales leadership. In this role you can expect to Partner closely with Geo leaders on continually refining our Renewals strategy/process and engagement with Sales & Customer Success Ensure that Renewal policies, procedures and processes are understood and implemented consistently and cross-functionally Follow Corporate guidelines and forecast current / future quarter renewal opportunities accurately and on a weekly basis Partner with Sales leadership to ensure alignment in our go-to-market for S ales/ Renewals Become an expert in Sprinklr products and solutions, often re-selling the value and identifying future expansion opportunities Provide role clarity for team members and link departmental goals to the larger organization and Corp Initiatives Create and deliver summaries of key performance metrics that help the S ales organization focus on Renewals execution & expansion, our c ustomer 's s uccess and account planning for the R enewal Engage with field operations to establish effective analysis of trends and performance in order to continually identify greater efficiencies. and achieve operational excellence. Work closely with our Channels teams to drive growth and expansion via our partners Assist Sales, Renewals reps and/or leadership with Renewals negotiations & strateg ic discussions Lead cross functional initiatives in support of Renewals , collaborating closely with Sales, Operations, Customer Success and Finance You may be a good fit for our team if you have 10+ years of progressive Leadership experience in Renewals , Sales and/or Customer Success , preferably in a SaaS environment 3+ years success leading a team of individual contributors and/or other managers Strong executive presence and ability to closely partner with multiple layers of the organization Strong financial/analytical background who is sales driven with a growth mindset Experience scaling teams in a hyper-growth environment Ability to adapt and plan on the fly and deliver on both the customer and organizational needs Strong communication (both written and oral), negotiation, and presentation skills Demonstrated focus on execution towards desired outcomes with a track record of success under pressure Experience creating employee-focused programs to drive engagement A strong understanding of enterprise software selling processes Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law. Welcome We're excited that you're interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. About Us Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form .
May 01, 2024
Full time
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description About the role The Renewal Sales Director will partner with Sales and Customer Success to drive conceptualization and implementation of renewal strategies and secure sustainable renewal pipeline. The ideal candidate will have proven execution of building and leading a renewal sales team, partnering with multiple Sales leaders to develop the renewal strategy and key processes. Renewals are the life blood of a company's revenue stream, and the Renewals leader must be able to both focus on the achievement of Renewals targets while keeping a strong teaming approach in their engagement with Sales leadership. In this role you can expect to Partner closely with Geo leaders on continually refining our Renewals strategy/process and engagement with Sales & Customer Success Ensure that Renewal policies, procedures and processes are understood and implemented consistently and cross-functionally Follow Corporate guidelines and forecast current / future quarter renewal opportunities accurately and on a weekly basis Partner with Sales leadership to ensure alignment in our go-to-market for S ales/ Renewals Become an expert in Sprinklr products and solutions, often re-selling the value and identifying future expansion opportunities Provide role clarity for team members and link departmental goals to the larger organization and Corp Initiatives Create and deliver summaries of key performance metrics that help the S ales organization focus on Renewals execution & expansion, our c ustomer 's s uccess and account planning for the R enewal Engage with field operations to establish effective analysis of trends and performance in order to continually identify greater efficiencies. and achieve operational excellence. Work closely with our Channels teams to drive growth and expansion via our partners Assist Sales, Renewals reps and/or leadership with Renewals negotiations & strateg ic discussions Lead cross functional initiatives in support of Renewals , collaborating closely with Sales, Operations, Customer Success and Finance You may be a good fit for our team if you have 10+ years of progressive Leadership experience in Renewals , Sales and/or Customer Success , preferably in a SaaS environment 3+ years success leading a team of individual contributors and/or other managers Strong executive presence and ability to closely partner with multiple layers of the organization Strong financial/analytical background who is sales driven with a growth mindset Experience scaling teams in a hyper-growth environment Ability to adapt and plan on the fly and deliver on both the customer and organizational needs Strong communication (both written and oral), negotiation, and presentation skills Demonstrated focus on execution towards desired outcomes with a track record of success under pressure Experience creating employee-focused programs to drive engagement A strong understanding of enterprise software selling processes Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law. Welcome We're excited that you're interested in joining Sprinklr! Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate. About Us Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice. Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form .
Our client is seeking a Software Asset Specialist to join their team and work in the IT Asset Management department.You will be working for an industry-leading professional services company to establish effective business practices for managing IT assets and software licences within the organisation. This involves integrating inventory, contracts, finances, and risk management to oversee the entire asset lifecycle, including both tactical and strategic decision-making.The Technology Services department delivers top-tier global support and services, including IT service management and infrastructure operations for the firm. You will be involved in: Enhancing SAM strategy and governance to minimise risk and maximise efficiency. Liaising with third-party software suppliers, handling complex licence discussions. Advising on software licencing to optimise investments and guide new purchases and managing software vendor audits. Conducting internal software audits, generating Effective Licence Positions (ELPs) for renewals and negotiations. Understanding complex licence models enterprise vendors and assessing their impact on the firm's strategy. Collaborating with Procurement and Legal teams to improve contractual positions and interpreting vendor licence models. Collecting and maintaining inventory data from various sources to manage assets. Analysing software usage data and communicating findings to stakeholders. You will need: 3+ years of experience in a software asset management or software licencing role Demonstrated expertise in analysing data from diverse sources and interpreting intricate licencing models. Experience working with one of the following: SAP, Oracle, Microsoft etc. What you'll get in return Hybrid working Competitive salary Parental and special leave Occupational pension scheme &more! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
May 01, 2024
Full time
Our client is seeking a Software Asset Specialist to join their team and work in the IT Asset Management department.You will be working for an industry-leading professional services company to establish effective business practices for managing IT assets and software licences within the organisation. This involves integrating inventory, contracts, finances, and risk management to oversee the entire asset lifecycle, including both tactical and strategic decision-making.The Technology Services department delivers top-tier global support and services, including IT service management and infrastructure operations for the firm. You will be involved in: Enhancing SAM strategy and governance to minimise risk and maximise efficiency. Liaising with third-party software suppliers, handling complex licence discussions. Advising on software licencing to optimise investments and guide new purchases and managing software vendor audits. Conducting internal software audits, generating Effective Licence Positions (ELPs) for renewals and negotiations. Understanding complex licence models enterprise vendors and assessing their impact on the firm's strategy. Collaborating with Procurement and Legal teams to improve contractual positions and interpreting vendor licence models. Collecting and maintaining inventory data from various sources to manage assets. Analysing software usage data and communicating findings to stakeholders. You will need: 3+ years of experience in a software asset management or software licencing role Demonstrated expertise in analysing data from diverse sources and interpreting intricate licencing models. Experience working with one of the following: SAP, Oracle, Microsoft etc. What you'll get in return Hybrid working Competitive salary Parental and special leave Occupational pension scheme &more! If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
Open source is our beating heart and it's something that fuels our work and our culture. It's where we began. It's where we'll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals ('Crabs') located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we're looking for sideways-thinking Hyperscaler Lead in EMEA Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone - which, let's face it, is an ambitious target. But thanks to our dedicated GTM teams we are growing fast. Right now, we are looking for a Hyperscaler Lead Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential. To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales. Who we are So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we're by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn't just about who we are. It's about who our customers are - and where they want to be. Our values We want individuals who can embody our values of ownership, courage, and openness. What does that mean in practice? We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So we own our decisions and mistakes. Sometimes that takes courage. But we don't falter - we take on challenges with confidence. And right at our heart is openness. We're always open to new ideas - from wherever and whoever they come. The Role: The Partner Lead, Hyperscalers, is responsible for selling Aiven's PaaS to senior-level executives and key decision makers across EMEA partner network, specifically focusing on AWS partnership. This role will be responsible for growing our engagement and partner affiliated pipeline with AWS and relevant ecosystem partners. These activities will involve pipeline management, partner enablement activities planning and implementation and overall partnership development through business planning and implementation. Successful candidates must develop a sound understanding of the Aiven solution, market and political landscape, as well as the partner ecosystem in their region. What You'll Do: Ensure alignment and collaboration with our partners (AWS and their ecosystem being the primary focus of this role) on the existing and new business Work closely with Account Executives, ensuring the pipeline collaboration with our partners Utilize superior presentation, proposal and negotiation skills to develop new and expanded partner opportunities, generate 'partner sourced' pipeline Lead global account management (AWS and selected ecosystem partners) Forecast partner business; drive and forecast marketplace deals Initiate and implement partner enablement activities to increase the awareness of partners' sales and technical teams about Aiven's offering. Work closely with Partner Solution Architects and Product management to initiate and implement co-innovation and technical collaboration projects with our partners Lead the relevant stakeholder alignment across partners' and Aiven teams, inclyuding executives and senior leaders Building and executing partner business plans, ensuring Aiven's status development within relevant partner programs & overachievement of agreed targets Being an active contributor within the global partner sales team, sharing best practices and developing global partner strategy and programs What We're Looking For: 7+ years of enterprise-class software sales experience; Consistent track record of overachievement against revenue targets Demonstrated ability to drive pipeline growth and development through partner engagement and enablement 7+ years of experience in partner sales and partner account management 7+ years of experience working with Hyperscalers, AWS specifically Successful track record of pipeline management in alignment with partners Deep understanding of AWS partner programs, requirements and ways of working Successful in a virtual team setting Experience with Cloud, SaaS, data infrastructure, and/or DevOps Don't worry if your experience doesn't line up perfectly - we still encourage you to apply. We believe in investing in our crabs' professional growth. Our Offer If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. We invest in you Participate in Aiven's equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the equipment you need to set yourself up for success. Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups - empower yourself and others in missions that resonate with you. What else? Your wellbeing matters: we've got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit. Need insurance? We've got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance. Looking after your future: benefit from our provided Pension Plan. Amazing! What's next? If you think Aiven is the place for you, send us your CV and we'll get in touch. How to Recognise and Avoid Employment Scams There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam. Here at Aiven, all of our emails relating to recruitment come from domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you're unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don't hesitate to reach out to us at . Equal Opportunities Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at .
May 01, 2024
Full time
Open source is our beating heart and it's something that fuels our work and our culture. It's where we began. It's where we'll always be. Our vision is to become the trusted open source data platform for everyone. We are a Cast of over 400 individuals ('Crabs') located across the globe. Why Crabs? Because we believe in thinking sideways. And right now, we're looking for sideways-thinking Hyperscaler Lead in EMEA Our Sales team plays a crucial role in our growth and profitability. We want to be the trusted data source data platform for everyone - which, let's face it, is an ambitious target. But thanks to our dedicated GTM teams we are growing fast. Right now, we are looking for a Hyperscaler Lead Our sales team works directly with customers as well as with channel partners. We look for courageous people ready to revolutionize the way businesses operate and are not afraid to challenge our customers' current ways of working. Showcasing the transformative power of Aiven's open-source managed data services is essential. To join our Cast, you will need to be goal-oriented, with excellent negotiation skills and broader communication abilities. Plus you will need to be adept (like a true Crab) at venturing into all the hidden crevices and corners that could lead to more sales. Who we are So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That's why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we're by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn't just about who we are. It's about who our customers are - and where they want to be. Our values We want individuals who can embody our values of ownership, courage, and openness. What does that mean in practice? We take ownership of the problems we solve. What we do is about improving life for our customers, enabling them to meet their goals. So we own our decisions and mistakes. Sometimes that takes courage. But we don't falter - we take on challenges with confidence. And right at our heart is openness. We're always open to new ideas - from wherever and whoever they come. The Role: The Partner Lead, Hyperscalers, is responsible for selling Aiven's PaaS to senior-level executives and key decision makers across EMEA partner network, specifically focusing on AWS partnership. This role will be responsible for growing our engagement and partner affiliated pipeline with AWS and relevant ecosystem partners. These activities will involve pipeline management, partner enablement activities planning and implementation and overall partnership development through business planning and implementation. Successful candidates must develop a sound understanding of the Aiven solution, market and political landscape, as well as the partner ecosystem in their region. What You'll Do: Ensure alignment and collaboration with our partners (AWS and their ecosystem being the primary focus of this role) on the existing and new business Work closely with Account Executives, ensuring the pipeline collaboration with our partners Utilize superior presentation, proposal and negotiation skills to develop new and expanded partner opportunities, generate 'partner sourced' pipeline Lead global account management (AWS and selected ecosystem partners) Forecast partner business; drive and forecast marketplace deals Initiate and implement partner enablement activities to increase the awareness of partners' sales and technical teams about Aiven's offering. Work closely with Partner Solution Architects and Product management to initiate and implement co-innovation and technical collaboration projects with our partners Lead the relevant stakeholder alignment across partners' and Aiven teams, inclyuding executives and senior leaders Building and executing partner business plans, ensuring Aiven's status development within relevant partner programs & overachievement of agreed targets Being an active contributor within the global partner sales team, sharing best practices and developing global partner strategy and programs What We're Looking For: 7+ years of enterprise-class software sales experience; Consistent track record of overachievement against revenue targets Demonstrated ability to drive pipeline growth and development through partner engagement and enablement 7+ years of experience in partner sales and partner account management 7+ years of experience working with Hyperscalers, AWS specifically Successful track record of pipeline management in alignment with partners Deep understanding of AWS partner programs, requirements and ways of working Successful in a virtual team setting Experience with Cloud, SaaS, data infrastructure, and/or DevOps Don't worry if your experience doesn't line up perfectly - we still encourage you to apply. We believe in investing in our crabs' professional growth. Our Offer If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. We invest in you Participate in Aiven's equity plan. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy. Get the equipment you need to set yourself up for success. Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more). Get holistic wellbeing support through our global Employee Assistance Program. Make a difference at Aiven Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike. Use up to 5 days per year to volunteer for a good cause of your choice. Join one of our team member resource groups - empower yourself and others in missions that resonate with you. What else? Your wellbeing matters: we've got your wellbeing covered with private medical & dental health insurance, as well as a childbirth cash benefit. Need insurance? We've got you covered - benefit from our: Employer's liability insurance, Personal Accident, Illness & Travel Insurance, Group Life Assurance, Office Insurance, Group Income Protection and Business & Leisure Travel Accident Insurance. Looking after your future: benefit from our provided Pension Plan. Amazing! What's next? If you think Aiven is the place for you, send us your CV and we'll get in touch. How to Recognise and Avoid Employment Scams There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam. Here at Aiven, all of our emails relating to recruitment come from domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you're unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don't hesitate to reach out to us at . Equal Opportunities Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment. At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at .
Job Description Are you ready to lead the charge in transforming data reporting and analytics at IQ-EQ? As the driving force behind our Data Product Ownership, you'll shape strategic vision, foster collaboration, and propel innovation to new heights. From engaging with executive sponsors to forging alliances with external partners, your role will be pivotal in driving organizational success. If you're prepared to redefine possibilities and make a lasting impact, join us in shaping the future of data analytics. Responsibilities Provide Product Ownership for the Data Reporting and Analytics, Management Information / Business Information capabilities across the IQ-EQ Group. Work with Executive sponsors, platform and product owners, suppliers and internal user groups on every aspect of business data management. Manage the strategy to store, enable and present relevant data to key stakeholders, whether internal or external. Work with application owners to understand integrated data MI capabilities and needs and build a model to enable a groupwide, consistent approach. Working with a dedicated team of technical experts to maintain comprehensive backlogs and delivery roadmaps. Work with the Group's senior business stakeholders as primary customers. Leading / guiding / advising new products / services from demand to purchase and/or liaising with other functions in Technology Collaborate with the operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new requirements are managed in a controlled fashion. Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders. Act as the technology point of contact for the business and act as a conduit as required through support. Build a Service framework to ensure full visibility of service performance through published KPI's and service reviews. Define the strategy and the roadmap toolsets and products, alongside the operational team and business stakeholders. Maximise the use of product capabilities and minimise duplicate functional overlap within the service estate. Manage the offerings across multijurisdictional and multi-regulatory domains with minimum customization. Work with vendors and internal technology teams for upgrades, issues and feature requests. Drive data consistency across the integrated corporate product / service eco-system. Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is aligned with industry best-practice and market trends. Study and analyze other solutions from the market to propose benchmarks and possible optimization for existing products. Collaborates with the appropriate technology teams to ensure a timely implementation of the business requirements, according with the priorities defined by the stakeholders. Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC) Be a thought leader for compliance-centric data and solutions. Collaborate with the Group Analytics function to ensure consistency and solution alignment. Collaborate with the Head of Information Security and CISO ensuring full compliance with all security policy and processes. Tasks (what does the role do on a day-to-day basis) Managing business stakeholders; eliciting and suggesting requirements / improvements. Maintaining constant communication with all stakeholders across the group. Balancing product value against cost; understanding and delivering / improving on ROI. Participating in the change process and technical release planning. Maintaining product backlog. Maintaining product data in the Application Catalogue and view on roadmap for the Group Target Architecture. Aligning to strategic objectives. Provide technical authority and governance across the Product Group. Present at all levels (inc C-Level and to Segment Leads) to win over key stakeholders in respect of solutions / change required. Clearly report progress against plans and escalate as needed. Key competencies for position and level Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer. Designing solutions that meet customer needs. Communicates Effectively - Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions. Action Orientated - Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them. Interpersonal Savy - Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way. Commercial awareness - Knowledge of what is happening in the external market and how to make Technology a differentiator. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Good knowledge and capability of marketplace products and usability of each. Facilitate open and frank debate to drive forward improvement. Emotional and Cultural Awareness especially in post M&A environments and in managing change. Qualifications Education / professional qualifications Degree level education is preferred. Demonstrable experience and knowledge of relevant products and toolsets. Experience across application delivery. Deep knowledge enterprise standards and approaches to MI / BI Background experience Detailed understand of data and its relationships with expertise on modelling technologies. Experience of working in an agile development environment and with 3rd party suppliers. Technical Solid understanding of data hosting solutions, including warehouses and their application in enterprise domains. Work with all elements of a Technology function to ensure the management of services. Have excellent knowledge of the various data lifecycle stages and considerations of each. Understanding of solution trade-offs such as cost, scope, timescale, and balance between long-term strategic and short-term pragmatic considerations. Company, product and market knowledge Experience within the Financial Services sector: Experience in a software vendor and/or consultancy, in particular responding to RFIs, RFPs etc and interacting directly with external customers Management and leadership Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing Languages English Another European language is desirable Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations, with a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
May 01, 2024
Full time
Job Description Are you ready to lead the charge in transforming data reporting and analytics at IQ-EQ? As the driving force behind our Data Product Ownership, you'll shape strategic vision, foster collaboration, and propel innovation to new heights. From engaging with executive sponsors to forging alliances with external partners, your role will be pivotal in driving organizational success. If you're prepared to redefine possibilities and make a lasting impact, join us in shaping the future of data analytics. Responsibilities Provide Product Ownership for the Data Reporting and Analytics, Management Information / Business Information capabilities across the IQ-EQ Group. Work with Executive sponsors, platform and product owners, suppliers and internal user groups on every aspect of business data management. Manage the strategy to store, enable and present relevant data to key stakeholders, whether internal or external. Work with application owners to understand integrated data MI capabilities and needs and build a model to enable a groupwide, consistent approach. Working with a dedicated team of technical experts to maintain comprehensive backlogs and delivery roadmaps. Work with the Group's senior business stakeholders as primary customers. Leading / guiding / advising new products / services from demand to purchase and/or liaising with other functions in Technology Collaborate with the operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new requirements are managed in a controlled fashion. Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders. Act as the technology point of contact for the business and act as a conduit as required through support. Build a Service framework to ensure full visibility of service performance through published KPI's and service reviews. Define the strategy and the roadmap toolsets and products, alongside the operational team and business stakeholders. Maximise the use of product capabilities and minimise duplicate functional overlap within the service estate. Manage the offerings across multijurisdictional and multi-regulatory domains with minimum customization. Work with vendors and internal technology teams for upgrades, issues and feature requests. Drive data consistency across the integrated corporate product / service eco-system. Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is aligned with industry best-practice and market trends. Study and analyze other solutions from the market to propose benchmarks and possible optimization for existing products. Collaborates with the appropriate technology teams to ensure a timely implementation of the business requirements, according with the priorities defined by the stakeholders. Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC) Be a thought leader for compliance-centric data and solutions. Collaborate with the Group Analytics function to ensure consistency and solution alignment. Collaborate with the Head of Information Security and CISO ensuring full compliance with all security policy and processes. Tasks (what does the role do on a day-to-day basis) Managing business stakeholders; eliciting and suggesting requirements / improvements. Maintaining constant communication with all stakeholders across the group. Balancing product value against cost; understanding and delivering / improving on ROI. Participating in the change process and technical release planning. Maintaining product backlog. Maintaining product data in the Application Catalogue and view on roadmap for the Group Target Architecture. Aligning to strategic objectives. Provide technical authority and governance across the Product Group. Present at all levels (inc C-Level and to Segment Leads) to win over key stakeholders in respect of solutions / change required. Clearly report progress against plans and escalate as needed. Key competencies for position and level Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer. Designing solutions that meet customer needs. Communicates Effectively - Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions. Action Orientated - Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them. Interpersonal Savy - Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way. Commercial awareness - Knowledge of what is happening in the external market and how to make Technology a differentiator. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Good knowledge and capability of marketplace products and usability of each. Facilitate open and frank debate to drive forward improvement. Emotional and Cultural Awareness especially in post M&A environments and in managing change. Qualifications Education / professional qualifications Degree level education is preferred. Demonstrable experience and knowledge of relevant products and toolsets. Experience across application delivery. Deep knowledge enterprise standards and approaches to MI / BI Background experience Detailed understand of data and its relationships with expertise on modelling technologies. Experience of working in an agile development environment and with 3rd party suppliers. Technical Solid understanding of data hosting solutions, including warehouses and their application in enterprise domains. Work with all elements of a Technology function to ensure the management of services. Have excellent knowledge of the various data lifecycle stages and considerations of each. Understanding of solution trade-offs such as cost, scope, timescale, and balance between long-term strategic and short-term pragmatic considerations. Company, product and market knowledge Experience within the Financial Services sector: Experience in a software vendor and/or consultancy, in particular responding to RFIs, RFPs etc and interacting directly with external customers Management and leadership Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing Languages English Another European language is desirable Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations, with a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Title: Enterprise Architect - Insurance Domain Location: London, UK Travel/Relocation/Remote: Hybrid 3 days / Week Capgemini is seeking a Enterprise Architect - Insurance Domain Expert in Enterprise Systems and Capabilities such as Guidewire ICE etc A working knowledge of at least one sector of the Insurance industry such as General Life Pensions London Markets Specialty including the key terms and concepts Knowledge of DevOps and its adoption Experience of working with emerging technologies such as AWS or Azure cloud integration AI or mobile computing Understanding of TOGAF or Zachman What we look for Provide technical expertise for the evaluation and selection of software products standards and services Support architecture governance using industry good practice IT standards and client technical policy Experience of working as an architect in IT strategy IT transformation or IT cost reduction projects working with senior stakeholders Developing and maintaining an enterprise architecture strategy aligned with organisational goals About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want What We'll Offer You Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise everyone's needs with a flexible benefits package you can tailor to suit you. Why We're Different At Capgemini, we help organizations across the world become more agile, more considerate and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too Inclusion Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their family and work-life needs. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
May 01, 2024
Full time
Job Title: Enterprise Architect - Insurance Domain Location: London, UK Travel/Relocation/Remote: Hybrid 3 days / Week Capgemini is seeking a Enterprise Architect - Insurance Domain Expert in Enterprise Systems and Capabilities such as Guidewire ICE etc A working knowledge of at least one sector of the Insurance industry such as General Life Pensions London Markets Specialty including the key terms and concepts Knowledge of DevOps and its adoption Experience of working with emerging technologies such as AWS or Azure cloud integration AI or mobile computing Understanding of TOGAF or Zachman What we look for Provide technical expertise for the evaluation and selection of software products standards and services Support architecture governance using industry good practice IT standards and client technical policy Experience of working as an architect in IT strategy IT transformation or IT cost reduction projects working with senior stakeholders Developing and maintaining an enterprise architecture strategy aligned with organisational goals About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want What We'll Offer You Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It's all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise everyone's needs with a flexible benefits package you can tailor to suit you. Why We're Different At Capgemini, we help organizations across the world become more agile, more considerate and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that's as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too Inclusion Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their family and work-life needs. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.