We now have an exciting opportunity for a for an experienced Freight Business Development Manager to cover the South East territory. Our client is a highly successful global freight forwarder they have an established international global network, which offers customers an exceptional service at competitive prices. Your role will be to identify new business opportunities within the freight forwarding sector your main responsibilities include. Creating and implement an annual business plan to achieve your annual budget requirements Developing agreed markets and new products with the aim of increasing profitable turnover through diversification of services. Implementing processes for prospect management and customer follow-up to assure that all potential customers are handled in a manner conducive to maximizing the company's goals for sales penetration, profitability, and customer loyalty. New business target of minimum x 3 salary, 8 appointments per week minimum. New Customer Transition: once a client has been successfully gained it is the responsibility of the sales representative to ensure that a new customer report is completed outlining all of the customer's key requirements as well as services and prices for each new client. In order to apply for this role, you will have experience of selling a multi modal freight forwarding service You will be self-motivated, and sales driven with a proven track record in sales. You will possess excellent market knowledge in freight forwarding and good negotiation and closing skills. Salary and Benefits Salary 50,000 to 60,000 Car Allowance Commission Pension - Salary Sacrifice Life Assurance Employee Assistance Programme Occupational Healthcare Cycle to Work Scheme 25 days Holiday Allowance - 1 service day for every 5 years' service up to 30 days.
May 19, 2024
Full time
We now have an exciting opportunity for a for an experienced Freight Business Development Manager to cover the South East territory. Our client is a highly successful global freight forwarder they have an established international global network, which offers customers an exceptional service at competitive prices. Your role will be to identify new business opportunities within the freight forwarding sector your main responsibilities include. Creating and implement an annual business plan to achieve your annual budget requirements Developing agreed markets and new products with the aim of increasing profitable turnover through diversification of services. Implementing processes for prospect management and customer follow-up to assure that all potential customers are handled in a manner conducive to maximizing the company's goals for sales penetration, profitability, and customer loyalty. New business target of minimum x 3 salary, 8 appointments per week minimum. New Customer Transition: once a client has been successfully gained it is the responsibility of the sales representative to ensure that a new customer report is completed outlining all of the customer's key requirements as well as services and prices for each new client. In order to apply for this role, you will have experience of selling a multi modal freight forwarding service You will be self-motivated, and sales driven with a proven track record in sales. You will possess excellent market knowledge in freight forwarding and good negotiation and closing skills. Salary and Benefits Salary 50,000 to 60,000 Car Allowance Commission Pension - Salary Sacrifice Life Assurance Employee Assistance Programme Occupational Healthcare Cycle to Work Scheme 25 days Holiday Allowance - 1 service day for every 5 years' service up to 30 days.
Marie Curie Private Site Charity Fundraiser, No experience necessary! £12.00 per hour guaranteed weekly pay Flexible working week, Hours inclusive of travel (minimum 3 shifts per week) Hourly rate for commuting distance plus 45p per mile (own car essential) Full extensive training given, excellent support Great career progression opportunities Who are Marie Curie? Marie Curie are the UKs leading end of life charity providing frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement. A chance to be a part of a dynamic, caring team and work at pre organised venues. For example shopping centres, doctor's surgeries and other fantastic venues, to inspire people to donate to Marie Curie through regular donations on the lottery campaign. So if you are a passionate person, that loves talking and listening that can not only have empathy and positivity, convey with the general public we want to hear from you, be paid to make a difference. Would ideally suit a semi-retired person or parent looking for flexible work. You do not need experience for this role. However, if you have customer service and sales experience, are passionate to convey our message to the general public then you already have the transferable skills to become a paid charity fundraiser. Key benefits Extensive training with career progression opportunities Flexible hours and fully paid travel time, with parking expenses Competitive basic pay (Real Living Wage) paid weekly Enrolment on to EAP health, mental and emotional well-being scheme for you and immediate family which includes 24-7 helpline, 6 therapy sessions a year, debt and legal advice. If you are interested in this exciting opportunity, please APPLY and attach your CV! We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
May 19, 2024
Full time
Marie Curie Private Site Charity Fundraiser, No experience necessary! £12.00 per hour guaranteed weekly pay Flexible working week, Hours inclusive of travel (minimum 3 shifts per week) Hourly rate for commuting distance plus 45p per mile (own car essential) Full extensive training given, excellent support Great career progression opportunities Who are Marie Curie? Marie Curie are the UKs leading end of life charity providing frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement. A chance to be a part of a dynamic, caring team and work at pre organised venues. For example shopping centres, doctor's surgeries and other fantastic venues, to inspire people to donate to Marie Curie through regular donations on the lottery campaign. So if you are a passionate person, that loves talking and listening that can not only have empathy and positivity, convey with the general public we want to hear from you, be paid to make a difference. Would ideally suit a semi-retired person or parent looking for flexible work. You do not need experience for this role. However, if you have customer service and sales experience, are passionate to convey our message to the general public then you already have the transferable skills to become a paid charity fundraiser. Key benefits Extensive training with career progression opportunities Flexible hours and fully paid travel time, with parking expenses Competitive basic pay (Real Living Wage) paid weekly Enrolment on to EAP health, mental and emotional well-being scheme for you and immediate family which includes 24-7 helpline, 6 therapy sessions a year, debt and legal advice. If you are interested in this exciting opportunity, please APPLY and attach your CV! We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Our client is looking for an Insurance Advisor to join their market leading company in Hove. You will analyse claims made against the relevant policy wording to determine cover. You will contact customers to request additional information where required and settle or decline the claim as appropriate. You will treat customers fairly at all times and guide them through each stage of the claims process. Responsibilities as an Insurance Claims Handler To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards. To ensure that all files are reserved accurately and promptly within our reserving philosophy. To be personally responsible for ensuring the reserves fully reflect the level of damages on each file. To process cheques on claims files as required and in accordance with your authorities. To identify and champion potential fraudulent claims and action as per guidelines Ensure liability is agreed within existing case law and accident circumstances. Effectively negotiate with customers, suppliers all relevant third-party representatives To adhere to and always consider all regulatory requirements, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant. To be always compliant with health and safety policies To always ensure compliance with company standards/regulations. Any other reasonable duties as required Job Specific Competencies Requirements Excellent communication skills, both verbal and written Negotiation and influencing skills good time management and organisation skills with the ability to prioritise work Problem solving skills with the ability to adopt a logical approach to resolving problems. Strong customer service skills Good numeracy and literacy skills Job Title: Claims Handler Location: Hove (Hybrid) Salary: 25,000 -26,500 + Bonus For more information about this role, please contact Jamie Watson at Clearline Recruitment.
May 19, 2024
Full time
Our client is looking for an Insurance Advisor to join their market leading company in Hove. You will analyse claims made against the relevant policy wording to determine cover. You will contact customers to request additional information where required and settle or decline the claim as appropriate. You will treat customers fairly at all times and guide them through each stage of the claims process. Responsibilities as an Insurance Claims Handler To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards. To ensure that all files are reserved accurately and promptly within our reserving philosophy. To be personally responsible for ensuring the reserves fully reflect the level of damages on each file. To process cheques on claims files as required and in accordance with your authorities. To identify and champion potential fraudulent claims and action as per guidelines Ensure liability is agreed within existing case law and accident circumstances. Effectively negotiate with customers, suppliers all relevant third-party representatives To adhere to and always consider all regulatory requirements, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant. To be always compliant with health and safety policies To always ensure compliance with company standards/regulations. Any other reasonable duties as required Job Specific Competencies Requirements Excellent communication skills, both verbal and written Negotiation and influencing skills good time management and organisation skills with the ability to prioritise work Problem solving skills with the ability to adopt a logical approach to resolving problems. Strong customer service skills Good numeracy and literacy skills Job Title: Claims Handler Location: Hove (Hybrid) Salary: 25,000 -26,500 + Bonus For more information about this role, please contact Jamie Watson at Clearline Recruitment.
JC127 - Client Liaison Officer Location - Attending various sites in London Salary - £Competitive Overview:First Military Recruitment is working in partnership with our reputable client who is seeking a Client Liaison Officer to join their team.The role of the Client Liaison Officer is a vital one for many residents/tenants as the successful candidate will be the point of contact for my client. Maintaining positive relationships between the residents, sub-contractors, client representatives and my client's team. You will also be reviewing and analysing KPI performance, whilst working with the Account Manager to ensure continuous improvement within the contract(s).My client is a property maintenance, installation, organisation, which specialises in servicing of gas central heating and hot water services to private, commercial landlords and industrial property owners of all kind. Duties and Responsibilities: To be responsible for arranging appointments with tenants and residents for carrying out surveys and executing the works. Preparing and gaining approval for newsletters and appointment letters by the client and letter dropping as required. Maintain a database of all appointments made and their outcome. To be responsible for investigation, resolution and reporting of all works and customer related complaints onto complaints database. Capture and coordinate all of the customer satisfaction surveys as required by the contract. Attend any client meetings as required. To act as main representative and contact for tenants whilst work is carried out in the home, maximizing customer satisfaction and ensuring full communication at all times. Conduct site visits. Work on 1 or more contracts. Manage all resident contact information and any caution alerts, including updating IT systems. Able to problem solve and deal with issues and complaints through to satisfactory resolution. Ensure both the resident and their home are treated with respect and consistency with our Code of Conduct. Skills, Experience and Qualifications: Essential: Experience of working within Customer Care. A good standard of English (written & verbal), letter writing skills, including use of Word and Excel, and a good standard of mathematics. Self-motivated and willingness to work on own initiative. Proactive attitude towards development of customer excellence. Knowledge of IT Systems and experience of working with computerized systems. Willingness to develop self and others. Ability to be innovative. Desirable: Minimum 8 GCSE's or equivalent, Grades A - C (inc English & Maths). NVQ Level 3 in Customer Service or equivalent. Fire Warden training achievement. First Aid at Work training achievement. Experience or Knowledge of the Social Housing Market. Experience of working in partnership with a Local Authority Client. In return our client offers: Competitive Salary. Pension. 25 days annual + 8 bank holidays. Employee Assistance Programme.
May 19, 2024
Full time
JC127 - Client Liaison Officer Location - Attending various sites in London Salary - £Competitive Overview:First Military Recruitment is working in partnership with our reputable client who is seeking a Client Liaison Officer to join their team.The role of the Client Liaison Officer is a vital one for many residents/tenants as the successful candidate will be the point of contact for my client. Maintaining positive relationships between the residents, sub-contractors, client representatives and my client's team. You will also be reviewing and analysing KPI performance, whilst working with the Account Manager to ensure continuous improvement within the contract(s).My client is a property maintenance, installation, organisation, which specialises in servicing of gas central heating and hot water services to private, commercial landlords and industrial property owners of all kind. Duties and Responsibilities: To be responsible for arranging appointments with tenants and residents for carrying out surveys and executing the works. Preparing and gaining approval for newsletters and appointment letters by the client and letter dropping as required. Maintain a database of all appointments made and their outcome. To be responsible for investigation, resolution and reporting of all works and customer related complaints onto complaints database. Capture and coordinate all of the customer satisfaction surveys as required by the contract. Attend any client meetings as required. To act as main representative and contact for tenants whilst work is carried out in the home, maximizing customer satisfaction and ensuring full communication at all times. Conduct site visits. Work on 1 or more contracts. Manage all resident contact information and any caution alerts, including updating IT systems. Able to problem solve and deal with issues and complaints through to satisfactory resolution. Ensure both the resident and their home are treated with respect and consistency with our Code of Conduct. Skills, Experience and Qualifications: Essential: Experience of working within Customer Care. A good standard of English (written & verbal), letter writing skills, including use of Word and Excel, and a good standard of mathematics. Self-motivated and willingness to work on own initiative. Proactive attitude towards development of customer excellence. Knowledge of IT Systems and experience of working with computerized systems. Willingness to develop self and others. Ability to be innovative. Desirable: Minimum 8 GCSE's or equivalent, Grades A - C (inc English & Maths). NVQ Level 3 in Customer Service or equivalent. Fire Warden training achievement. First Aid at Work training achievement. Experience or Knowledge of the Social Housing Market. Experience of working in partnership with a Local Authority Client. In return our client offers: Competitive Salary. Pension. 25 days annual + 8 bank holidays. Employee Assistance Programme.
Position Description The commercial position is an exceptional opportunity for career minded individuals who wants to make a meaningful contribution within our organisation. The complexity of accounts and innovative service offering fosters both a challenging and rewarding learning environment that will enable one to grow both professionally and financially. The companies ability to develop and maintain long term business partnership means that your expertise and interpersonal skills will be recognised and valued both internally and externally. Essential Duties & Responsibilities: Assists in all aspects of servicing and developing new and renewal business. Strong focus on commercial risks and who understands the technical aspect of managing and placing these risks both individual and portfolio. Good connections and an understanding of the local insurer market Travels as needed to meet with clients, and provides assistance in the production of new accounts when required Deals with all communication and service with clients; identify and coordinate appropriate internal value-added resources on a client-to-client basis Works collaboratively with all members of the team. Produces revenue through cross-sales to new and existing clients Effectively coordinates with multiple Introducers and team members to accomplish production, retention, and customer service goals Develops and maintains positive relationships with insurance company underwriters and representatives to effectively market new and renewal business Works closely with the Director to ensure service, review, and sign off of policies, endorsements, audits, certificates, etc. are performed in a timely and accurate manner May handle all aspects of client relationships on certain accounts Mentors staff as required Other duties as assigned from time to time Business/Professional Requirements: Minimum of 3 or more years professional experience in Commercial Account Management Proficient in Excel, PowerPoint, and MS Outlook Proficient with Acturis is essential, minimum 3 years' experience. Professional Qualification preferred - or willing to work towards. Required Skills/Personal Attributes: Excellent time management and organisational skills and the ability to work in a fast-paced environment. Detail oriented with strong analytical, problem solving, and negotiation skills. Strong understanding of professional and industry standards and practices Exceptional verbal and written communication and presentation skills Solid technical ability to identify, create and present data critical to risk management consultation. Strong aptitude for interpretation of coverage forms, contractual agreements, and financial statements Highly motivated with a strong work ethic; able to work independently and with minimal supervision. Ability to work collaboratively as a key member of a client team. Customer service focused, with a high degree of professionalism.
May 19, 2024
Full time
Position Description The commercial position is an exceptional opportunity for career minded individuals who wants to make a meaningful contribution within our organisation. The complexity of accounts and innovative service offering fosters both a challenging and rewarding learning environment that will enable one to grow both professionally and financially. The companies ability to develop and maintain long term business partnership means that your expertise and interpersonal skills will be recognised and valued both internally and externally. Essential Duties & Responsibilities: Assists in all aspects of servicing and developing new and renewal business. Strong focus on commercial risks and who understands the technical aspect of managing and placing these risks both individual and portfolio. Good connections and an understanding of the local insurer market Travels as needed to meet with clients, and provides assistance in the production of new accounts when required Deals with all communication and service with clients; identify and coordinate appropriate internal value-added resources on a client-to-client basis Works collaboratively with all members of the team. Produces revenue through cross-sales to new and existing clients Effectively coordinates with multiple Introducers and team members to accomplish production, retention, and customer service goals Develops and maintains positive relationships with insurance company underwriters and representatives to effectively market new and renewal business Works closely with the Director to ensure service, review, and sign off of policies, endorsements, audits, certificates, etc. are performed in a timely and accurate manner May handle all aspects of client relationships on certain accounts Mentors staff as required Other duties as assigned from time to time Business/Professional Requirements: Minimum of 3 or more years professional experience in Commercial Account Management Proficient in Excel, PowerPoint, and MS Outlook Proficient with Acturis is essential, minimum 3 years' experience. Professional Qualification preferred - or willing to work towards. Required Skills/Personal Attributes: Excellent time management and organisational skills and the ability to work in a fast-paced environment. Detail oriented with strong analytical, problem solving, and negotiation skills. Strong understanding of professional and industry standards and practices Exceptional verbal and written communication and presentation skills Solid technical ability to identify, create and present data critical to risk management consultation. Strong aptitude for interpretation of coverage forms, contractual agreements, and financial statements Highly motivated with a strong work ethic; able to work independently and with minimal supervision. Ability to work collaboratively as a key member of a client team. Customer service focused, with a high degree of professionalism.
Swift Temps (North West) Ltd
Knaresborough, Yorkshire
Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles. Due to a period of growth for the business our Harrogate based client are on the lookout for Administrators to join their expanding on a full-time permanent basis. The role: As an Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives. The package: Monday to Friday Full time permanent position Location: Harrogate (Must be able to commute to Harrogate) Salary on offer: £23,000 basic OTE £28,000! 32 days annual leave including bank holidays. 12 months FREE gym membership Regular team social events throughout the year, company awards, length of service and much more! Continuous training throughout your career! Free parking on site Death in Service Key Responsibilities: The Administrator will assist the sales team in preparing and processing finance applications for customers. The Administrator will answer inbound calls in a timely manner and in line with the company's expectations. Keep account managers up to date with any sales progression. Coordinate closely with customers to gather required documentation and information. Liaise with financial institutions and underwriters to secure financing approvals. The Administrator will generate and review finance agreements and related documentation. Maintain accurate and up-to-date records of customer interactions and transactions. Provide timely and effective communication to customers regarding their application status. Support the sales team in managing incoming inquiries and scheduling appointments. Collaborate with internal departments such as operations and finance to streamline processes. Assist in resolving customer inquiries and concerns in a professional and courteous manner. Contribute to achieving sales targets and objectives through proactive support. Qualifications and Skills: Previous experience in a sales support or administrative role. Strong attention to detail and excellent organisational skills. Proficient computer skills, including experience with CRM software and Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks accordingly. Excellent communication and interpersonal skills. Knowledge of finance and lending practices is a plus. Proactive problem-solving abilities and a customer-focused mindset. An opportunity not to be missed! Apply today and contact Arsalan Mohammed at Swift Placements.
May 19, 2024
Full time
Swift Placements are delighted to be working with a leading car finance company based in Harrogate who are dedicated to providing accessible and affordable financing solutions to individuals seeking to purchase vehicles. Due to a period of growth for the business our Harrogate based client are on the lookout for Administrators to join their expanding on a full-time permanent basis. The role: As an Administrator, you will play a pivotal role in assisting the sales team in achieving their goals by providing administrative and operational support throughout the sales process. Your primary responsibility will be to ensure a smooth and efficient experience for both the customers and sales representatives. The package: Monday to Friday Full time permanent position Location: Harrogate (Must be able to commute to Harrogate) Salary on offer: £23,000 basic OTE £28,000! 32 days annual leave including bank holidays. 12 months FREE gym membership Regular team social events throughout the year, company awards, length of service and much more! Continuous training throughout your career! Free parking on site Death in Service Key Responsibilities: The Administrator will assist the sales team in preparing and processing finance applications for customers. The Administrator will answer inbound calls in a timely manner and in line with the company's expectations. Keep account managers up to date with any sales progression. Coordinate closely with customers to gather required documentation and information. Liaise with financial institutions and underwriters to secure financing approvals. The Administrator will generate and review finance agreements and related documentation. Maintain accurate and up-to-date records of customer interactions and transactions. Provide timely and effective communication to customers regarding their application status. Support the sales team in managing incoming inquiries and scheduling appointments. Collaborate with internal departments such as operations and finance to streamline processes. Assist in resolving customer inquiries and concerns in a professional and courteous manner. Contribute to achieving sales targets and objectives through proactive support. Qualifications and Skills: Previous experience in a sales support or administrative role. Strong attention to detail and excellent organisational skills. Proficient computer skills, including experience with CRM software and Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks accordingly. Excellent communication and interpersonal skills. Knowledge of finance and lending practices is a plus. Proactive problem-solving abilities and a customer-focused mindset. An opportunity not to be missed! Apply today and contact Arsalan Mohammed at Swift Placements.
Lead Security Researcher - Systems Specialist Ref. 910 Department Technology & Innovation Salary £61,204 - £65,784 Job description Opportunity to apply for additional skills allowance up to £3,500 after 12 months Full-time, part-time and flexible working patterns available (minimum coverage 3 days per week) Secure infrastructure is the target. Think like the opposition. Architect the attack. You re the type of person who s quick to learn about unfamiliar systems and technologies and enjoy being the first to approach the problem and that s exactly what you ll get to do. At HMGCC, you ll combine your experience and knowledge of common vulnerabilities with a creative and open mind to identify the weakest points in a system. You ll direct and coordinate the work of vulnerability researchers and build representative model environments for others to attack. Alongside the Head of Profession, you ll identify the learning and development opportunities you need to help you progress, both from internal courses as well as external. This is not an IT pen testing role this is about taking the gloves off to achieve objectives. Because that s what our opposition can, and will, do to compromise our infrastructure. More About You You will already have, Experience in a relevant technical development discipline (electronic hardware, software, firmware, systems). An interest in developing and proving attack surfaces for systems. Experience of leading teams & task management. To strengthen your application, it would be beneficial if you have one or more of the following (but these are not essential), Experience of design, implementation, testing or maintenance of at least one of the following; Information Technology Systems Control Systems Communications Systems Experience of hardware-in-the-loop testing. Your Personal Skills You will be the type of person who, Thrives on learning about unfamiliar technologies and how customers deploy and use them. Communicates technical concepts fluently to a range of audiences from non-technical senior customers through to experienced vulnerability researchers. Approaches problems with an open and inquiring mind. Can adapt. Change and innovation is a big part of our organisation. You will be able to adapt with the support of your team and management. Putting your skills to use Using your diverse range of skills within the team, you will, Develop an understanding of systems used by our customers and understanding what impactful attacks against them would like. Develop and document the attack surface for systems. Lead a small team of vulnerability researchers and developers to produce proof-of-concept attacks to demonstrate critical system vulnerabilities. Lead the build of a representative test environment. Lead verification of attacks demonstrated by the team. Take first line responsibility for communicating findings and potential mitigations to stakeholders. What we Offer Now that we ve explained a bit about what you will we be doing, here s what we can offer you, 25 days annual leave, rising to 30 after 5 years service. 8 Bank Holiday days off in addition to your annual leave. 2 additional days leave (set dates through the year). Paid overtime or TOIL. Your salary is for your contracted hours. If you work more, and sometimes it s needed, we believe you should be rewarded for that. Lots and lots of training. This can be anything from a day internal course to a distant learning degree. If it s relevant to your career, we will aim to support you. Our Pension scheme is Alpha. It s competitive. Sports & Social Society. Whether its classic cars or baking, golf or crafting, we have a society for you. On site nursery (subject to availability). 3 days paid leave a year to support a registered charity of your choice. Free parking. Free onsite gym, open 24 hours a day. Relocation Package Affinity Groups whether you are disabled, LGBTQ and/or from an Ethnic Minority. We provide an inclusive environment and support for everyone. About HMGCC We re HMGCC, Her Majesty s Government Communications Centre. You may not have heard of us before. That s because our customers are other UK Government Departments. Using our collective expertise, we develop communication systems for our customers that are innovative, reliable and totally secure to protect national security at home and overseas. We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to. To find out more about us and if we re right for you, please click here . Equal Opportunities Inclusion & Diversity really matters to us. It's not just about numbers or visible differences. HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse. We re not looking for any one type of person. We re looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do. We are proud to offer candidates the opportunity to apply through the Offer of Interview Scheme. The scheme ensures eligible candidates are selected for an interview as long as their application meets the minimum criteria for the role. To find out more and how you can apply under this scheme, please see the inclusion and diversity information on our website. Apply now Discover more by clicking apply below. Our Recruitment Team will process your application once the role has closed and everyone will get a response. Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date.
May 19, 2024
Full time
Lead Security Researcher - Systems Specialist Ref. 910 Department Technology & Innovation Salary £61,204 - £65,784 Job description Opportunity to apply for additional skills allowance up to £3,500 after 12 months Full-time, part-time and flexible working patterns available (minimum coverage 3 days per week) Secure infrastructure is the target. Think like the opposition. Architect the attack. You re the type of person who s quick to learn about unfamiliar systems and technologies and enjoy being the first to approach the problem and that s exactly what you ll get to do. At HMGCC, you ll combine your experience and knowledge of common vulnerabilities with a creative and open mind to identify the weakest points in a system. You ll direct and coordinate the work of vulnerability researchers and build representative model environments for others to attack. Alongside the Head of Profession, you ll identify the learning and development opportunities you need to help you progress, both from internal courses as well as external. This is not an IT pen testing role this is about taking the gloves off to achieve objectives. Because that s what our opposition can, and will, do to compromise our infrastructure. More About You You will already have, Experience in a relevant technical development discipline (electronic hardware, software, firmware, systems). An interest in developing and proving attack surfaces for systems. Experience of leading teams & task management. To strengthen your application, it would be beneficial if you have one or more of the following (but these are not essential), Experience of design, implementation, testing or maintenance of at least one of the following; Information Technology Systems Control Systems Communications Systems Experience of hardware-in-the-loop testing. Your Personal Skills You will be the type of person who, Thrives on learning about unfamiliar technologies and how customers deploy and use them. Communicates technical concepts fluently to a range of audiences from non-technical senior customers through to experienced vulnerability researchers. Approaches problems with an open and inquiring mind. Can adapt. Change and innovation is a big part of our organisation. You will be able to adapt with the support of your team and management. Putting your skills to use Using your diverse range of skills within the team, you will, Develop an understanding of systems used by our customers and understanding what impactful attacks against them would like. Develop and document the attack surface for systems. Lead a small team of vulnerability researchers and developers to produce proof-of-concept attacks to demonstrate critical system vulnerabilities. Lead the build of a representative test environment. Lead verification of attacks demonstrated by the team. Take first line responsibility for communicating findings and potential mitigations to stakeholders. What we Offer Now that we ve explained a bit about what you will we be doing, here s what we can offer you, 25 days annual leave, rising to 30 after 5 years service. 8 Bank Holiday days off in addition to your annual leave. 2 additional days leave (set dates through the year). Paid overtime or TOIL. Your salary is for your contracted hours. If you work more, and sometimes it s needed, we believe you should be rewarded for that. Lots and lots of training. This can be anything from a day internal course to a distant learning degree. If it s relevant to your career, we will aim to support you. Our Pension scheme is Alpha. It s competitive. Sports & Social Society. Whether its classic cars or baking, golf or crafting, we have a society for you. On site nursery (subject to availability). 3 days paid leave a year to support a registered charity of your choice. Free parking. Free onsite gym, open 24 hours a day. Relocation Package Affinity Groups whether you are disabled, LGBTQ and/or from an Ethnic Minority. We provide an inclusive environment and support for everyone. About HMGCC We re HMGCC, Her Majesty s Government Communications Centre. You may not have heard of us before. That s because our customers are other UK Government Departments. Using our collective expertise, we develop communication systems for our customers that are innovative, reliable and totally secure to protect national security at home and overseas. We invest in our people, not only with training but also support throughout your career with us; to allow you to reach your full potential at work, as well as enjoy the work/life balance many aspire to. To find out more about us and if we re right for you, please click here . Equal Opportunities Inclusion & Diversity really matters to us. It's not just about numbers or visible differences. HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodiverse. We re not looking for any one type of person. We re looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other's differences, as well as our similarities. It makes us even better at what we do. We are proud to offer candidates the opportunity to apply through the Offer of Interview Scheme. The scheme ensures eligible candidates are selected for an interview as long as their application meets the minimum criteria for the role. To find out more and how you can apply under this scheme, please see the inclusion and diversity information on our website. Apply now Discover more by clicking apply below. Our Recruitment Team will process your application once the role has closed and everyone will get a response. Please note dependent on the recruitment requirements, we withhold the right to bring forward the closing date for this role from the original closing date.
Security Technology Manager - EMEA & APAC Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Security Technology Manager - EMEA & APAC to join our GLOBAL CORPORATE SECURITY team. This role is located in LONDON, UK In this role, you'll make an impact in the following ways: Plan and implement the GCS security technology infrastructure program Educate, guide and mentor GCS personnel in the acquisition, use and associated training on technology products and software Staff management responsibilities: allocation of personnel, equipment, and financial resources in the planning and execution of GCS's Global technology vision Testing of equipment to determine functionality and troubleshooting ongoing issues To be successful in this role, we're seeking the following: Technical certification, bachelor's degree or commensurate experience in Law Enforcement, Military, Government, Security Industry or Technology sector. Preferred advanced certification in a related or/and master's degree in a related field. Relevant years of experience in a Technology related position with experience leading or managing teams. Knowledge of network infrastructure and enterprise wide applications. Relevant years of experience leading or managing teams in any combination enforcement, Armed Service, the Security industry or a large financial firm At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion, 2023 Bloomberg's Gender Equality Index (GEI), 2023 Human Rights Campaign Foundation, Corporate Equality Index, 2023 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2023 Forbes Blockchain 50, 2023 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
May 19, 2024
Full time
Security Technology Manager - EMEA & APAC Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of Security Technology Manager - EMEA & APAC to join our GLOBAL CORPORATE SECURITY team. This role is located in LONDON, UK In this role, you'll make an impact in the following ways: Plan and implement the GCS security technology infrastructure program Educate, guide and mentor GCS personnel in the acquisition, use and associated training on technology products and software Staff management responsibilities: allocation of personnel, equipment, and financial resources in the planning and execution of GCS's Global technology vision Testing of equipment to determine functionality and troubleshooting ongoing issues To be successful in this role, we're seeking the following: Technical certification, bachelor's degree or commensurate experience in Law Enforcement, Military, Government, Security Industry or Technology sector. Preferred advanced certification in a related or/and master's degree in a related field. Relevant years of experience in a Technology related position with experience leading or managing teams. Knowledge of network infrastructure and enterprise wide applications. Relevant years of experience leading or managing teams in any combination enforcement, Armed Service, the Security industry or a large financial firm At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion, 2023 Bloomberg's Gender Equality Index (GEI), 2023 Human Rights Campaign Foundation, Corporate Equality Index, 2023 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2023 Forbes Blockchain 50, 2023 Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
May 18, 2024
Full time
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Medical Imaging Trainee Service Engineer Sheffield and surrounding areas Summary One of the UK's leading suppliers of managed equipment services in the medical imaging field is now offering an exceptional opportunity for a new qualified engineer to start their career within medical diagnostic imaging! Full training is provided all my client is looking for is; A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required but is of interest. Any previous jobs that can demonstrate customer service would also be of interest eg this could be front of house jobs, waitressing, working within hospitality, sales assistants in shops etc. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. The role As a Field Service Engineer working within diagnostic imaging, you will be trained in the maintenance, service and repair of medical imaging equipment from various different manufacturers/vendors. This equipment could include x-rays, MRIs, CT scanners, ultrasounds for example. As a field based engineer you will be required to drive to various customer sites in and around the Sheffield area. These customer sites will be both NHS and private hospitals. A key qualify of a field engineer is flexibility to travel anywhere when required to support absences within the wider team. Whilst the aim will be to keep you localised to client sites around Sheffield, you must be open minded to potentially national travel. Key accountabilities include; Troubleshooting, analysing and repairing equipment issues. Carrying out planned maintenance and servicing activities. Supporting customers remotely and in person. Delivering excellent customer service. Working independently while also demonstrating team work to meet business wide customer needs. Maintaining accurate records of works carried out. Maintaining sock of parts/components. Attending training as required. What's on offer? Salary is not advertised - please enquire £6,000 car allowance Discretionary bonus Paid overtime Private pension Private healthcare Perk box Training and an opportunity to start a career in medical engineer for those with no hands on experience. What is required to apply? A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required. Any previous jobs that can demonstrate customer service would be of interest. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. What happens next? If you're interested in a conversation to learn more, please update your CV ensuring you have incldued a cover letter/summary addressing the abive requirements. Then click "APPLY NOW". Should you be suitbale a CBSbutler representative will be in touch within 1 week.
May 18, 2024
Full time
Medical Imaging Trainee Service Engineer Sheffield and surrounding areas Summary One of the UK's leading suppliers of managed equipment services in the medical imaging field is now offering an exceptional opportunity for a new qualified engineer to start their career within medical diagnostic imaging! Full training is provided all my client is looking for is; A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required but is of interest. Any previous jobs that can demonstrate customer service would also be of interest eg this could be front of house jobs, waitressing, working within hospitality, sales assistants in shops etc. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. The role As a Field Service Engineer working within diagnostic imaging, you will be trained in the maintenance, service and repair of medical imaging equipment from various different manufacturers/vendors. This equipment could include x-rays, MRIs, CT scanners, ultrasounds for example. As a field based engineer you will be required to drive to various customer sites in and around the Sheffield area. These customer sites will be both NHS and private hospitals. A key qualify of a field engineer is flexibility to travel anywhere when required to support absences within the wider team. Whilst the aim will be to keep you localised to client sites around Sheffield, you must be open minded to potentially national travel. Key accountabilities include; Troubleshooting, analysing and repairing equipment issues. Carrying out planned maintenance and servicing activities. Supporting customers remotely and in person. Delivering excellent customer service. Working independently while also demonstrating team work to meet business wide customer needs. Maintaining accurate records of works carried out. Maintaining sock of parts/components. Attending training as required. What's on offer? Salary is not advertised - please enquire £6,000 car allowance Discretionary bonus Paid overtime Private pension Private healthcare Perk box Training and an opportunity to start a career in medical engineer for those with no hands on experience. What is required to apply? A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required. Any previous jobs that can demonstrate customer service would be of interest. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. What happens next? If you're interested in a conversation to learn more, please update your CV ensuring you have incldued a cover letter/summary addressing the abive requirements. Then click "APPLY NOW". Should you be suitbale a CBSbutler representative will be in touch within 1 week.
Are you an experienced Automotive Sales Administrator looking for a new challenge? Discover an amazing opportunity with a busy main dealer! Automotive Sales Administrator: Hybrid - Wilmslow Paying: £13.02p/h Hours: 37.5 hours Monday - Friday 09:00am - 17:00pm Hybrid Sales Administrator required for this well established and highly successful Dealership. You must be an Administrator who is highly proficient in the Sales department within the automotive industry. Sales Administrator Responsibilities: Progressing of vehicles from the point of order to final taxing and delivery, to include filing Process sales costs sheets/orders in a timely and accurate manner, sourcing vehicles as advised by the sales person Carrying out any dealer searches and subsequent transfers necessary to fulfil the order Liaising with the sales team regarding progress of their customer vehicles Ensure all the required information is loaded on to both the Kerridge Provide a professional administration service that contributes to complete customer satisfaction Creating and maintaining vehicle stock records in Kerridge Who are we looking for? We are looking for an experienced Sales Administrator, who can ideally demonstrate previous experience within a similar role in the automotive industry. You will also: Be able to develop knowledge of vehicle specifications and vehicle ordering systems IT literate Experience using Kerridge / ADP Good telephone and interpersonal skills Have a proven track record of producing work to a high standard of accuracy Must be numerate, accurate and show attention to detail Enthusiastic with a desire to learn all aspects of the accounts/admin function If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more
May 18, 2024
Full time
Are you an experienced Automotive Sales Administrator looking for a new challenge? Discover an amazing opportunity with a busy main dealer! Automotive Sales Administrator: Hybrid - Wilmslow Paying: £13.02p/h Hours: 37.5 hours Monday - Friday 09:00am - 17:00pm Hybrid Sales Administrator required for this well established and highly successful Dealership. You must be an Administrator who is highly proficient in the Sales department within the automotive industry. Sales Administrator Responsibilities: Progressing of vehicles from the point of order to final taxing and delivery, to include filing Process sales costs sheets/orders in a timely and accurate manner, sourcing vehicles as advised by the sales person Carrying out any dealer searches and subsequent transfers necessary to fulfil the order Liaising with the sales team regarding progress of their customer vehicles Ensure all the required information is loaded on to both the Kerridge Provide a professional administration service that contributes to complete customer satisfaction Creating and maintaining vehicle stock records in Kerridge Who are we looking for? We are looking for an experienced Sales Administrator, who can ideally demonstrate previous experience within a similar role in the automotive industry. You will also: Be able to develop knowledge of vehicle specifications and vehicle ordering systems IT literate Experience using Kerridge / ADP Good telephone and interpersonal skills Have a proven track record of producing work to a high standard of accuracy Must be numerate, accurate and show attention to detail Enthusiastic with a desire to learn all aspects of the accounts/admin function If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more
Great at sales and love uncapped commission? Home based; you'll join our successful Sales Executive, Sales Advisor Team selling our market leading employee benefits packages to existing customers. If, you're a great salesperson and want unlimited earning potential, apply now. BASIC SALARY: £25,500 BENEFITS: OTE Y1 = £30,000 to £35,000 / Y2 = £40,000 Company Car & Fuel Card iPad & Mobile Phone Contributory Pension PMI Life Cover 4 x base salary Free Travel Insurance Discounted Gym Membership Discounted Retailer Platforms LOCATION: Midlands & South This is a fully remote role covering the Midlands and South, however, there may be a requirement to cover other regions within the UK. It's likely that you live in Milton Keynes, Northampton, Oxford, Peterborough, Cambridge, Leicester, Bedford, Birmingham, Coventry, Luton, Watford, London, Reading, Swindon, Bristol, JOB DESCRIPTION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services As our Sales Executive, you'll be demonstrating our employee benefits and financial packages to our clients' employees via our tailored app. You'll work with the employees to understand their real-life concerns and help to tailor a benefits package to provide a solution. As our Field Sales Executive, Sales Advisor you will: Attend pre-booked appointments, although you'll have the freedom to manage your own diary Be willing and able to stay away for up to 4 nights per week anywhere in the UK to make sure you get to all your clients (we'll make sure you get a nice hotel!) Record all confidential data in line with FCA regulations You'll be visiting clients within sectors such as: FMCG, Warehouse, Manufacturing, Logistics and Transport. You'll get full training in our 3-week training and induction programme to get you fully versed on our products and our tailored app so you're ready to get out on the road in week 4 with support from your Manager and team. PERSON SPECIFICATION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services You MUST have some form of previous sales experience, that could be telesales, door to door, field sales or anything in between. You must also: Hold a full UK driving license (with no more than 6 points on your license) We've already said it but, you must be willing to stay away for up to 4 nights per week anywhere in the UK Above all, attitude is key. To be a successful Sales Executive, Sales Advisor you'll be a target driven and resilient individual with a likeable personality and the ability to build instant relationships. As each individual is different, you'll show empathy for their personal circumstances and be a clear communicator, so each employee understands the products that are available to them. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Advisor, Account Manager, Business Development Manager, Area Sales Manager, Financial Services, Insurance Services, Employee Engagement, BDM, Sales Rep, New Business, Sales Representative, Field Sales Executive, Territory Sales, Area Sales, Telesales, Telemarketing, Recruitment Consultant, Employee Benefits, B2C, B2B INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: BS17726, Wallace Hind Selection
May 18, 2024
Full time
Great at sales and love uncapped commission? Home based; you'll join our successful Sales Executive, Sales Advisor Team selling our market leading employee benefits packages to existing customers. If, you're a great salesperson and want unlimited earning potential, apply now. BASIC SALARY: £25,500 BENEFITS: OTE Y1 = £30,000 to £35,000 / Y2 = £40,000 Company Car & Fuel Card iPad & Mobile Phone Contributory Pension PMI Life Cover 4 x base salary Free Travel Insurance Discounted Gym Membership Discounted Retailer Platforms LOCATION: Midlands & South This is a fully remote role covering the Midlands and South, however, there may be a requirement to cover other regions within the UK. It's likely that you live in Milton Keynes, Northampton, Oxford, Peterborough, Cambridge, Leicester, Bedford, Birmingham, Coventry, Luton, Watford, London, Reading, Swindon, Bristol, JOB DESCRIPTION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services As our Sales Executive, you'll be demonstrating our employee benefits and financial packages to our clients' employees via our tailored app. You'll work with the employees to understand their real-life concerns and help to tailor a benefits package to provide a solution. As our Field Sales Executive, Sales Advisor you will: Attend pre-booked appointments, although you'll have the freedom to manage your own diary Be willing and able to stay away for up to 4 nights per week anywhere in the UK to make sure you get to all your clients (we'll make sure you get a nice hotel!) Record all confidential data in line with FCA regulations You'll be visiting clients within sectors such as: FMCG, Warehouse, Manufacturing, Logistics and Transport. You'll get full training in our 3-week training and induction programme to get you fully versed on our products and our tailored app so you're ready to get out on the road in week 4 with support from your Manager and team. PERSON SPECIFICATION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services You MUST have some form of previous sales experience, that could be telesales, door to door, field sales or anything in between. You must also: Hold a full UK driving license (with no more than 6 points on your license) We've already said it but, you must be willing to stay away for up to 4 nights per week anywhere in the UK Above all, attitude is key. To be a successful Sales Executive, Sales Advisor you'll be a target driven and resilient individual with a likeable personality and the ability to build instant relationships. As each individual is different, you'll show empathy for their personal circumstances and be a clear communicator, so each employee understands the products that are available to them. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Advisor, Account Manager, Business Development Manager, Area Sales Manager, Financial Services, Insurance Services, Employee Engagement, BDM, Sales Rep, New Business, Sales Representative, Field Sales Executive, Territory Sales, Area Sales, Telesales, Telemarketing, Recruitment Consultant, Employee Benefits, B2C, B2B INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: BS17726, Wallace Hind Selection
Wallace Hind Selection LTD
Leicester, Leicestershire
Great at sales and love uncapped commission? Home based; you'll join our successful Sales Executive, Sales Advisor Team selling our market leading employee benefits packages to existing customers. If, you're a great salesperson and want unlimited earning potential, apply now. BASIC SALARY: £25,500 BENEFITS: OTE Y1 = £30,000 to £35,000 / Y2 = £40,000 Company Car & Fuel Card iPad & Mobile Phone Contributory Pension PMI Life Cover 4 x base salary Free Travel Insurance Discounted Gym Membership Discounted Retailer Platforms LOCATION: Midlands & South This is a fully remote role covering the Midlands and South, however, there may be a requirement to cover other regions within the UK. It's likely that you live in Milton Keynes, Northampton, Oxford, Peterborough, Cambridge, Leicester, Bedford, Birmingham, Coventry, Luton, Watford, London, Reading, Swindon, Bristol, JOB DESCRIPTION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services As our Sales Executive, you'll be demonstrating our employee benefits and financial packages to our clients' employees via our tailored app. You'll work with the employees to understand their real-life concerns and help to tailor a benefits package to provide a solution. As our Field Sales Executive, Sales Advisor you will: Attend pre-booked appointments, although you'll have the freedom to manage your own diary Be willing and able to stay away for up to 4 nights per week anywhere in the UK to make sure you get to all your clients (we'll make sure you get a nice hotel!) Record all confidential data in line with FCA regulations You'll be visiting clients within sectors such as: FMCG, Warehouse, Manufacturing, Logistics and Transport. You'll get full training in our 3-week training and induction programme to get you fully versed on our products and our tailored app so you're ready to get out on the road in week 4 with support from your Manager and team. PERSON SPECIFICATION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services You MUST have some form of previous sales experience, that could be telesales, door to door, field sales or anything in between. You must also: Hold a full UK driving license (with no more than 6 points on your license) We've already said it but, you must be willing to stay away for up to 4 nights per week anywhere in the UK Above all, attitude is key. To be a successful Sales Executive, Sales Advisor you'll be a target driven and resilient individual with a likeable personality and the ability to build instant relationships. As each individual is different, you'll show empathy for their personal circumstances and be a clear communicator, so each employee understands the products that are available to them. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Advisor, Account Manager, Business Development Manager, Area Sales Manager, Financial Services, Insurance Services, Employee Engagement, BDM, Sales Rep, New Business, Sales Representative, Field Sales Executive, Territory Sales, Area Sales, Telesales, Telemarketing, Recruitment Consultant, Employee Benefits, B2C, B2B INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: BS17726, Wallace Hind Selection
May 18, 2024
Full time
Great at sales and love uncapped commission? Home based; you'll join our successful Sales Executive, Sales Advisor Team selling our market leading employee benefits packages to existing customers. If, you're a great salesperson and want unlimited earning potential, apply now. BASIC SALARY: £25,500 BENEFITS: OTE Y1 = £30,000 to £35,000 / Y2 = £40,000 Company Car & Fuel Card iPad & Mobile Phone Contributory Pension PMI Life Cover 4 x base salary Free Travel Insurance Discounted Gym Membership Discounted Retailer Platforms LOCATION: Midlands & South This is a fully remote role covering the Midlands and South, however, there may be a requirement to cover other regions within the UK. It's likely that you live in Milton Keynes, Northampton, Oxford, Peterborough, Cambridge, Leicester, Bedford, Birmingham, Coventry, Luton, Watford, London, Reading, Swindon, Bristol, JOB DESCRIPTION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services As our Sales Executive, you'll be demonstrating our employee benefits and financial packages to our clients' employees via our tailored app. You'll work with the employees to understand their real-life concerns and help to tailor a benefits package to provide a solution. As our Field Sales Executive, Sales Advisor you will: Attend pre-booked appointments, although you'll have the freedom to manage your own diary Be willing and able to stay away for up to 4 nights per week anywhere in the UK to make sure you get to all your clients (we'll make sure you get a nice hotel!) Record all confidential data in line with FCA regulations You'll be visiting clients within sectors such as: FMCG, Warehouse, Manufacturing, Logistics and Transport. You'll get full training in our 3-week training and induction programme to get you fully versed on our products and our tailored app so you're ready to get out on the road in week 4 with support from your Manager and team. PERSON SPECIFICATION: Sales Executive, Sales Advisor, Field Sales - Financial, Employee benefits, Financial Services You MUST have some form of previous sales experience, that could be telesales, door to door, field sales or anything in between. You must also: Hold a full UK driving license (with no more than 6 points on your license) We've already said it but, you must be willing to stay away for up to 4 nights per week anywhere in the UK Above all, attitude is key. To be a successful Sales Executive, Sales Advisor you'll be a target driven and resilient individual with a likeable personality and the ability to build instant relationships. As each individual is different, you'll show empathy for their personal circumstances and be a clear communicator, so each employee understands the products that are available to them. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Advisor, Account Manager, Business Development Manager, Area Sales Manager, Financial Services, Insurance Services, Employee Engagement, BDM, Sales Rep, New Business, Sales Representative, Field Sales Executive, Territory Sales, Area Sales, Telesales, Telemarketing, Recruitment Consultant, Employee Benefits, B2C, B2B INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: BS17726, Wallace Hind Selection
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Closing date for applications 03/04/24 Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Internal sales Representative Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. In partnership with a key customer, a brand new site is being opened in Warrington to provide logistics, warehousing and other related services, as well as being the base for a new team of Internal Sales Representatives. Ideal candidates will have prior internal sales experience, particularly with experience in account management, be a team-player and provide great levels of customer service. Please note that this will be a single day time shift, Monday to Friday so there is no requirement to work evenings or weekends although overtime will be available during busy periods. Position Summary The Internal Sales Representatives provide regular customer updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. They will also be responsible for auditing stock levels and building relationships with the retailers. Through the provided training, the sales team will understand how the product is designed and is received by their customers as well as how the supply chain process flows in order to ensure the product in the field meets consumer demand. Day to day responsibilities Contact retailers within assigned call list, developing strong working relationships with retailers Provide information about new and existing games and promotions in order to maximise sales. Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time. Ability to maintain required call levels in a fast-paced environment. Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion. Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries, ensuring that all conversations receive complete attention and thorough follow-up as needed. Previous experience 2 years experience in customer service-related or account management role preferred. Advanced understanding of telephone sales principles and techniques. Excellent written and verbal communication skills Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.) Positive and self-motivated attitude and ability to work with others as a team If you think you have what it takes to join their ever-growing business please apply now. You can also share this exciting opportunity people you know who also would be a good fit, as our client are looking for an entire team! Please note: Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check and prior to joining. Any issues with credit files will be judged on a case-by-case basis.
May 18, 2024
Full time
Internal sales Representative Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. In partnership with a key customer, a brand new site is being opened in Warrington to provide logistics, warehousing and other related services, as well as being the base for a new team of Internal Sales Representatives. Ideal candidates will have prior internal sales experience, particularly with experience in account management, be a team-player and provide great levels of customer service. Please note that this will be a single day time shift, Monday to Friday so there is no requirement to work evenings or weekends although overtime will be available during busy periods. Position Summary The Internal Sales Representatives provide regular customer updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. They will also be responsible for auditing stock levels and building relationships with the retailers. Through the provided training, the sales team will understand how the product is designed and is received by their customers as well as how the supply chain process flows in order to ensure the product in the field meets consumer demand. Day to day responsibilities Contact retailers within assigned call list, developing strong working relationships with retailers Provide information about new and existing games and promotions in order to maximise sales. Ensure that all orders are input correctly on internal systems so that they can be despatched correctly and on time. Ability to maintain required call levels in a fast-paced environment. Provide regular and consistent feedback from retailers to management, sharing retailer suggestions, ideas, and / or questions in a timely fashion. Handle incoming calls from retailers, resolving problems or questions as they relate to orders, promotions, order status / tracking and any other queries, ensuring that all conversations receive complete attention and thorough follow-up as needed. Previous experience 2 years experience in customer service-related or account management role preferred. Advanced understanding of telephone sales principles and techniques. Excellent written and verbal communication skills Good computer skills including, but not limited to, "MS Office" applications (Outlook, Excel, Word, Access, etc.) Positive and self-motivated attitude and ability to work with others as a team If you think you have what it takes to join their ever-growing business please apply now. You can also share this exciting opportunity people you know who also would be a good fit, as our client are looking for an entire team! Please note: Due to the fact that our client operates a regulated, secure site, all successful applicants will be subject to a DBS check, drug screening and credit agency check and prior to joining. Any issues with credit files will be judged on a case-by-case basis.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
May 18, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Non-London: £23,400 London: £25,643 Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recr
Would you like the chance to represent Clients in a FUN, LIVELY and ENERGETIC environment with a GREAT TEAM Looking for work Fed up of your current job Start a fresh new career with this fantastic sales opportunity! Put your customer service and sales skills to good use! Join a friendly and fast growing networkimmediately; be rewarded with great uncapped earnings and the potential for fantastic incentives including national and international travel and financial rewards. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Candidates will not be considered if they can't do 5 full days per week Mon-Sat. Our client, based in Southampton, has become one of the countries top Sales, Customer Service and Marketing companies with associated sales companies both nationally and internationally. Our client truly believes that people are the key to their success therefore they seek individuals who are passionate about learning sales and customer service and thrive in a team environment. What s on offer in the sales, customer service and marketing industry with this company Opportunities for career progression A flexible schedule Recognition for hard work Travel opportunities Fantastic weekly fee+ commission paid weekly plus financial incentives to supplement earnings and reward hard work and hitting targets Friendly and fun environments with a great social calendar Access to one on one coaching in sales, customer service and marketing What s required Effective communication skills Self motivation and strong work ethic Great personal presentation Team player Willingness to develop sales and customer service skills If you are looking for an opportunity to be a member of a successful and passionate team in a vibrant company and think these qualities best describe you, then please click the APPLY button or show them your talent. This self employed role is not solely office based so great for those who like a varied day. You will be representing clients on a daily basis in residential campaigns. Please attach a copy of your CV and contact details and, if you are successful, our clients will contact you by telephone. Candidates with the following experience are welcome to apply: sales, customer service, retail, marketing, catering and hospitality, customer service coaching, field sales, marketing representative, waiter or waitress, call center outbound and any other sales or customer service role. All earnings are performance related commission only plus incentives. Candidates will require a minimum of conversational English speaking skills to be considered. Roles are based in Southampton! You must be able to work 5 full days a week Mon-Sat to be considered for this role. This role would not be suitable for candidates still in full time education. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 18, 2024
Full time
Would you like the chance to represent Clients in a FUN, LIVELY and ENERGETIC environment with a GREAT TEAM Looking for work Fed up of your current job Start a fresh new career with this fantastic sales opportunity! Put your customer service and sales skills to good use! Join a friendly and fast growing networkimmediately; be rewarded with great uncapped earnings and the potential for fantastic incentives including national and international travel and financial rewards. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Candidates will not be considered if they can't do 5 full days per week Mon-Sat. Our client, based in Southampton, has become one of the countries top Sales, Customer Service and Marketing companies with associated sales companies both nationally and internationally. Our client truly believes that people are the key to their success therefore they seek individuals who are passionate about learning sales and customer service and thrive in a team environment. What s on offer in the sales, customer service and marketing industry with this company Opportunities for career progression A flexible schedule Recognition for hard work Travel opportunities Fantastic weekly fee+ commission paid weekly plus financial incentives to supplement earnings and reward hard work and hitting targets Friendly and fun environments with a great social calendar Access to one on one coaching in sales, customer service and marketing What s required Effective communication skills Self motivation and strong work ethic Great personal presentation Team player Willingness to develop sales and customer service skills If you are looking for an opportunity to be a member of a successful and passionate team in a vibrant company and think these qualities best describe you, then please click the APPLY button or show them your talent. This self employed role is not solely office based so great for those who like a varied day. You will be representing clients on a daily basis in residential campaigns. Please attach a copy of your CV and contact details and, if you are successful, our clients will contact you by telephone. Candidates with the following experience are welcome to apply: sales, customer service, retail, marketing, catering and hospitality, customer service coaching, field sales, marketing representative, waiter or waitress, call center outbound and any other sales or customer service role. All earnings are performance related commission only plus incentives. Candidates will require a minimum of conversational English speaking skills to be considered. Roles are based in Southampton! You must be able to work 5 full days a week Mon-Sat to be considered for this role. This role would not be suitable for candidates still in full time education. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Our client is one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITS Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins). Saturday hours available to include in shift overall if required. Monthly incentive payment scheme. 28 days holiday (including Bank holidays). Additional 1 days annual leave for each year worked. Christmas 'shut down - usually from 24th December - 2nd January. Company vehicle. All IT equipment provided and the tools to do the job. A 'Love to Shop voucher on your Birthday every year. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. An exciting opportunity has arisen for an enthusiastic and motivated individual to join their rapidly expanding field team. You will be allocated a territory based on postcode boundaries (CV, LE & NN postcodes) and will conduct visits to properties primarily within this specified area on behalf of their varied client base. You will visit domestic and commercial customers to assist with resolving outstanding balances on behalf of Utility companies. Due to the nature of the work a high degree of flexibility is required in respect of working hours. Notwithstanding this, most of the work will be conducted during weekday office opening hours. The successful applicant will be required to attend induction training at the Company s Head Office in Stratford upon Avon. The duration of this training will be 3 - 5 days. (Please note this will be conducted remotely for the time being) Duties Include: As a Field Representative you will perform site visits for a variety of purposes such as payment negotiation, payment collection, gas and electricity meter inspections, customer reconnection, property status reports, occupancy verification and vulnerability / health and safety checks. The aim of the visit is to ensure the relevant account is resolved in a timely and efficient manner, with the best possible outcome achieved for all concerned. Conduct pre-disconnection visits in line with specific client requirements. Perform meter inspection and/or safety inspection visits, with a need to confirm all meter details available at the address. Visit addresses whereby customer vulnerability is known to assist with resolving any problems the customer (and supplier) may have. Highlight and fully record any vulnerability found at an address on all visit types. Negotiate payment and/or payment solutions for individual customers in line with customer needs and company processes. Attend Magistrates courts to obtain Rights of Entry Warrants Attending utility isolations with locksmiths and engineers, overseeing the work being completed. Report, via the relevant procedures, all health and safety matters whilst conducting your visits. Update your visit report with any customer dissatisfaction feedback received. Ensure immediate return of all visit results to prevent any delay with updating our clients. Pro-actively look to improve a process or a 'Customer journey through feedback to Head Office. Attend, and have input, in to meetings as required. To comply with the company s Quality Policy by following all QMS procedures and related work instructions. The Ideal Candidate: Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written and in a professional manner at all times Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential. Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets, showing ability to react to change and flexible approach to working hours Self-motivated and driven with a positive attitude - and a desire to self-develop. Working alone, the individual will need to organise their workload to maximise their effectiveness. Competent I.T. skills Salary - £25,200 + bonus
May 18, 2024
Full time
Our client is one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. BENEFITS Work shift flexibility can be offered - core hours of 8am to 5.30pm must be covered for 4 days and earlier finish on a Friday (30 mins). Saturday hours available to include in shift overall if required. Monthly incentive payment scheme. 28 days holiday (including Bank holidays). Additional 1 days annual leave for each year worked. Christmas 'shut down - usually from 24th December - 2nd January. Company vehicle. All IT equipment provided and the tools to do the job. A 'Love to Shop voucher on your Birthday every year. Private pension contributions. Employee Assistance Scheme giving private and confidential access to free counselling, and mental health and well-being services. An exciting opportunity has arisen for an enthusiastic and motivated individual to join their rapidly expanding field team. You will be allocated a territory based on postcode boundaries (CV, LE & NN postcodes) and will conduct visits to properties primarily within this specified area on behalf of their varied client base. You will visit domestic and commercial customers to assist with resolving outstanding balances on behalf of Utility companies. Due to the nature of the work a high degree of flexibility is required in respect of working hours. Notwithstanding this, most of the work will be conducted during weekday office opening hours. The successful applicant will be required to attend induction training at the Company s Head Office in Stratford upon Avon. The duration of this training will be 3 - 5 days. (Please note this will be conducted remotely for the time being) Duties Include: As a Field Representative you will perform site visits for a variety of purposes such as payment negotiation, payment collection, gas and electricity meter inspections, customer reconnection, property status reports, occupancy verification and vulnerability / health and safety checks. The aim of the visit is to ensure the relevant account is resolved in a timely and efficient manner, with the best possible outcome achieved for all concerned. Conduct pre-disconnection visits in line with specific client requirements. Perform meter inspection and/or safety inspection visits, with a need to confirm all meter details available at the address. Visit addresses whereby customer vulnerability is known to assist with resolving any problems the customer (and supplier) may have. Highlight and fully record any vulnerability found at an address on all visit types. Negotiate payment and/or payment solutions for individual customers in line with customer needs and company processes. Attend Magistrates courts to obtain Rights of Entry Warrants Attending utility isolations with locksmiths and engineers, overseeing the work being completed. Report, via the relevant procedures, all health and safety matters whilst conducting your visits. Update your visit report with any customer dissatisfaction feedback received. Ensure immediate return of all visit results to prevent any delay with updating our clients. Pro-actively look to improve a process or a 'Customer journey through feedback to Head Office. Attend, and have input, in to meetings as required. To comply with the company s Quality Policy by following all QMS procedures and related work instructions. The Ideal Candidate: Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written and in a professional manner at all times Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential. Ability to work and deliver in a fast-paced environment with firm deadlines and demanding targets, showing ability to react to change and flexible approach to working hours Self-motivated and driven with a positive attitude - and a desire to self-develop. Working alone, the individual will need to organise their workload to maximise their effectiveness. Competent I.T. skills Salary - £25,200 + bonus
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist
May 18, 2024
Full time
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist