An award winning people orientated architecture practice is looking for an experienced Facilities and Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Facilities and Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
May 17, 2024
Full time
An award winning people orientated architecture practice is looking for an experienced Facilities and Office Manager on a part-time basis, overseeing the day to day running of a large office, supporting the Directors and managing the support team. It's a great varied role running the office of a busy working studio. A key focus of the role will be on the facilities side ensuring the office is running smoothly and looking after H&S. You will also be looking after the support team and ensuring reception runs smoothly. Management of the Facilities and Office includes: Oversee management of front of house and reception Manage maintenance contracts for all services, ensuring planned maintenance and ad hoc repairs are carried out as required Oversee utilities contracts Maintain fire and security contracts and procedures including fire alarm test, drills, fire wardens and security access, CCTV Assist with health and safety in the London and Manchester studios including overseeing first aiders and first aid box supplies Review general risk and fire risk assessments for London and Manchester with H&S Director and Associate Coordinate with IT support and organise internal moves and relocations Manage the Studio Assistant and Receptionist in London and Studio Administrator in Manchester Manage suppliers (e.g., cleaners, stationery, coffee, recycling etc.) Ensure premises defects are dealt with promptly Oversee studio recycling Oversee the facilities and H&S in the workplace induction process Coordinate with HR manager to conduct workstation assessments Prepare and manage all facilities requirements for the audits Prepare and manage facilities budget Assist Technical Coordinator with PPE supplies. Organise, manage and report at the weekly staff forum Coordination of Business Continuity Plan Assist with quality management systems, audits and procedures Proofread, format and issue documents Organise internal and external meetings Organise, support and minute Senior Management meetings This role is busy and varied and will be office based 5 days a week although they are fleixble on hours whether it be 10-4 or 9-3. You'll need excellent organisational skills as well as previous experience of running an office, managing a team and looking after facilities. Fantastic role in a beautiful studio and even better team. They really are a great company to work for who value their staff and wellbeing. Think you have the experience they need?Send in your CV by clicking on apply now.
Contract Support Administrator- London Holborn/Charing Cross- 35k- Fully On site Role Are you an experienced Contract Support Administrator looking for a new role where you can grow and progress? Are you interested in working for a company who support professional growth and progression? My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Contract Support Administrator to be based at a beautiful building in Charing Cross/ Holborn. The ideal candidate will have previous experience working as a Contract Support Administrator and be looking for a position where they can grow and progress within a business. Monday - Friday Full time in the Office- 8.00- 17.00 Key duties and responsibilities: General Administration Duties Managing deadlines and KPIs Raising Purchase Orders WIP and Budget Reports PPMS All Financial Administration- WIP, Reports etc Updating client portals and databases, including statuses of jobs and tracking progress. Attending weekly / monthly meetings for WIP, Engineers tool box talks, health and safety meetings. Liaising with clients to log repairs / orders and delivery specifications onto bespoke database and arranging appropriate appointments with resident Logging jobs and dispatching to the relevant engineer / allocating and organising their diaries Liaise with suppliers and in house engineers to ensure works are carried out to specification Ordering materials for engineers Liaising with residents / clients / contractors and surveyors to provide regular updates on repairs Closing down repairs (updating notes) on inhouse database using KPIS and utilising the correct SOR codes Providing daily and weekly updates / reports to clients on completed and outstanding repairs Attending and providing feedback weekly monthly meeting with clients and internal Management Allocate reactive and planned maintenance tasks to correct resource Log all helpdesk interactions Inform management of recurrent problems Management of statutory documentation and deadlines Follow up with clients to ensure complete resolutions of issues Arranging access for subcontractors / visitors Planned preventative management
May 17, 2024
Full time
Contract Support Administrator- London Holborn/Charing Cross- 35k- Fully On site Role Are you an experienced Contract Support Administrator looking for a new role where you can grow and progress? Are you interested in working for a company who support professional growth and progression? My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Contract Support Administrator to be based at a beautiful building in Charing Cross/ Holborn. The ideal candidate will have previous experience working as a Contract Support Administrator and be looking for a position where they can grow and progress within a business. Monday - Friday Full time in the Office- 8.00- 17.00 Key duties and responsibilities: General Administration Duties Managing deadlines and KPIs Raising Purchase Orders WIP and Budget Reports PPMS All Financial Administration- WIP, Reports etc Updating client portals and databases, including statuses of jobs and tracking progress. Attending weekly / monthly meetings for WIP, Engineers tool box talks, health and safety meetings. Liaising with clients to log repairs / orders and delivery specifications onto bespoke database and arranging appropriate appointments with resident Logging jobs and dispatching to the relevant engineer / allocating and organising their diaries Liaise with suppliers and in house engineers to ensure works are carried out to specification Ordering materials for engineers Liaising with residents / clients / contractors and surveyors to provide regular updates on repairs Closing down repairs (updating notes) on inhouse database using KPIS and utilising the correct SOR codes Providing daily and weekly updates / reports to clients on completed and outstanding repairs Attending and providing feedback weekly monthly meeting with clients and internal Management Allocate reactive and planned maintenance tasks to correct resource Log all helpdesk interactions Inform management of recurrent problems Management of statutory documentation and deadlines Follow up with clients to ensure complete resolutions of issues Arranging access for subcontractors / visitors Planned preventative management
Your new company As a Business Support Administrator, you will play a critical role in ensuring the smooth functioning of our organisation. You'll be responsible for providing administrative support to various departments, managing office operations, and assisting with day-to-day tasks. The ideal candidate should be highly organised, detail-oriented, and capable of multitasking effectively. As a Business Support Administrator , you will play a critical role in ensuring the smooth functioning of our organisation. You'll be responsible for providing administrative support to various departments, managing office operations, and assisting with day-to-day tasks. The ideal candidate should be highly organised, detail-oriented, and capable of multitasking effectively. Your new role Responsibilities Office Management: Handle phone calls, take messages, and direct enquiries to the appropriate departments. Maintain office supplies, equipment, and facilities. Coordinate office maintenance and repairs. Data Management: Keep company data updated and organised. Assist in maintaining databases, records, and files. Prepare and manage reports as needed. Client Interaction: Communicate with clients via phone, email, and in-person. Educate clients about our products and services. Build and maintain positive relationships with clients. Financial Support: Assist with invoicing, billing, and tracking expenses. Collaborate with the finance team on financial matters. Travel Arrangements: Make travel arrangements for employees. Coordinate travel logistics. Document Preparation: Edit, print, and bind documents. Prepare presentations and reports. Technical Support: Help employees with minor technical issues. Troubleshoot basic IT problems. General Administrative Tasks: Answer enquiries from employees and customers. Follow up on business communications. Assist with ordering and billing processes. What you'll need to succeed Qualifications: Education : A minimum of a high school diploma or equivalent. Additional certifications or relevant coursework is a plus. Experience : Prior experience in an administrative role is preferred. Skills : Excellent communication skills (both written and verbal). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong organisational abilities. Attention to detail. Ability to prioritise tasks and work independently. Confidentiality and professionalism. What you'll get in return £25,500-£26,500 Hybrid working On-site parking Generous holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Full time
Your new company As a Business Support Administrator, you will play a critical role in ensuring the smooth functioning of our organisation. You'll be responsible for providing administrative support to various departments, managing office operations, and assisting with day-to-day tasks. The ideal candidate should be highly organised, detail-oriented, and capable of multitasking effectively. As a Business Support Administrator , you will play a critical role in ensuring the smooth functioning of our organisation. You'll be responsible for providing administrative support to various departments, managing office operations, and assisting with day-to-day tasks. The ideal candidate should be highly organised, detail-oriented, and capable of multitasking effectively. Your new role Responsibilities Office Management: Handle phone calls, take messages, and direct enquiries to the appropriate departments. Maintain office supplies, equipment, and facilities. Coordinate office maintenance and repairs. Data Management: Keep company data updated and organised. Assist in maintaining databases, records, and files. Prepare and manage reports as needed. Client Interaction: Communicate with clients via phone, email, and in-person. Educate clients about our products and services. Build and maintain positive relationships with clients. Financial Support: Assist with invoicing, billing, and tracking expenses. Collaborate with the finance team on financial matters. Travel Arrangements: Make travel arrangements for employees. Coordinate travel logistics. Document Preparation: Edit, print, and bind documents. Prepare presentations and reports. Technical Support: Help employees with minor technical issues. Troubleshoot basic IT problems. General Administrative Tasks: Answer enquiries from employees and customers. Follow up on business communications. Assist with ordering and billing processes. What you'll need to succeed Qualifications: Education : A minimum of a high school diploma or equivalent. Additional certifications or relevant coursework is a plus. Experience : Prior experience in an administrative role is preferred. Skills : Excellent communication skills (both written and verbal). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong organisational abilities. Attention to detail. Ability to prioritise tasks and work independently. Confidentiality and professionalism. What you'll get in return £25,500-£26,500 Hybrid working On-site parking Generous holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Your new company We are seeking a highly organised and detail-oriented Administrator to join our team. As an Administrator, you will play a crucial role in ensuring the smooth operation of our office and supporting various departments. The ideal candidate should have excellent communication skills, be proficient in office software, and be able to handle multiple tasks efficiently. Your new role Answer phone calls, take messages, and direct enquiries.Maintain office supplies and equipment.Coordinate office maintenance and repairs.Update and maintain company records, databases, and files.Prepare reports and documents.Schedule meetings, appointments, and events.Coordinate travel arrangementsCommunicate with clients and vendors.Assist with client enquiries and requests.Assist with invoicing, billing, and expense tracking.Collaborate with the finance team.Handle incoming and outgoing mail.Organise and maintain office spaces.Assist with ordering supplies.Support other team members as needed. What you'll need to succeed Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organisational and time-management abilities. Strong attention to detail. Professionalism and confidentiality. Effective communication skills. What you'll get in return 12-month temporary contract £12.00 - £15.00 per hour On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 16, 2024
Seasonal
Your new company We are seeking a highly organised and detail-oriented Administrator to join our team. As an Administrator, you will play a crucial role in ensuring the smooth operation of our office and supporting various departments. The ideal candidate should have excellent communication skills, be proficient in office software, and be able to handle multiple tasks efficiently. Your new role Answer phone calls, take messages, and direct enquiries.Maintain office supplies and equipment.Coordinate office maintenance and repairs.Update and maintain company records, databases, and files.Prepare reports and documents.Schedule meetings, appointments, and events.Coordinate travel arrangementsCommunicate with clients and vendors.Assist with client enquiries and requests.Assist with invoicing, billing, and expense tracking.Collaborate with the finance team.Handle incoming and outgoing mail.Organise and maintain office spaces.Assist with ordering supplies.Support other team members as needed. What you'll need to succeed Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organisational and time-management abilities. Strong attention to detail. Professionalism and confidentiality. Effective communication skills. What you'll get in return 12-month temporary contract £12.00 - £15.00 per hour On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
May 16, 2024
Full time
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
May 15, 2024
Full time
Permanent - Full Time 42 Hours We are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub. About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. This is a high demanding role and therefore you should be able to work well under pressure. A gas customer service background would be beneficial, however is not essential. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Office Support Administrator - Financial Services Swindon Area £25,000 depending on experience. An established and growing financial planning practice with offices located just outside of Swindon are looking to recruit an experienced administrator to support the office. Working in a team environment you will work alongside the Advisers and wider Wealth Management Team supporting with all administrative and secretarial duties. Duties will include - Provide full administrative support to consultants, directors and the administration manager. Ensure systems are updated, correspondence is correctly produced and internal spreadsheets are maintained. Help consultants manage their diaries, organise meetings and update internal calendars. Arrange travel and accommodation. Assist with monthly payroll, expense reporting and banking reconciliations. Act as an office point of contact, answer client queries and direct messages and calls. Update client records with address changes, contact details and correspondence. Manage office administration - filing, scanning, copying, post and archiving. Send welcome letters and marketing materials to clients. Manage office stationery and the office expenses budget. Organise contractors for routine maintenance and repairs. Assist with the preparation of lunches, client restaurants bookings and office refreshments. This is an excellent opportunity for someone who enjoys working in a busy team oriented environment. You will need to organised, friendly, welcoming and have good attention to detail. It's also essential you have strong software skills, can touch type and are comfortable answering client calls. For more information, please contact Richard Garbett
May 15, 2024
Full time
Office Support Administrator - Financial Services Swindon Area £25,000 depending on experience. An established and growing financial planning practice with offices located just outside of Swindon are looking to recruit an experienced administrator to support the office. Working in a team environment you will work alongside the Advisers and wider Wealth Management Team supporting with all administrative and secretarial duties. Duties will include - Provide full administrative support to consultants, directors and the administration manager. Ensure systems are updated, correspondence is correctly produced and internal spreadsheets are maintained. Help consultants manage their diaries, organise meetings and update internal calendars. Arrange travel and accommodation. Assist with monthly payroll, expense reporting and banking reconciliations. Act as an office point of contact, answer client queries and direct messages and calls. Update client records with address changes, contact details and correspondence. Manage office administration - filing, scanning, copying, post and archiving. Send welcome letters and marketing materials to clients. Manage office stationery and the office expenses budget. Organise contractors for routine maintenance and repairs. Assist with the preparation of lunches, client restaurants bookings and office refreshments. This is an excellent opportunity for someone who enjoys working in a busy team oriented environment. You will need to organised, friendly, welcoming and have good attention to detail. It's also essential you have strong software skills, can touch type and are comfortable answering client calls. For more information, please contact Richard Garbett
Customer & Contracts Administrator Location: Crowborough Salary: 24,000 - 26,000 per annum Hours: 9:00 am to 5:30 pm, Monday to Friday (37 hours per week) Benefits: 25 days holiday + Bank Holidays, Parking, Monthly Bonus, Pension, Fun Supportive team Do you have experience within contracts administration? Can you manage customer queries within a professional manner and manage calmly queries within lease agreements? Job Description: Join this friendly, relaxed team as a Customer / Contracts & Maintenance Administrator, where you'll play a vital role in the day-to-day operations of a busy niche company. Working within a supportive team of 7 you will responsible for providing exceptional service to customers, managing maintenance queries, liaising with contractors, reviewing lease agreements and contracts, processing documentation, and handling general administrative tasks. No two day will be the same! Main tasks and responsibilities: Providing efficient and effective service to customers Updating and maintaining CRM system Recording and monitoring maintenance queries Handling telephone calls and queries professionally Managing and actioning incoming emails Liaising with customers regarding maintenance progress Raising job sheets, ordering parts, and monitoring progress Liaising with contractors to ensure repairs are completed timely Reviewing Lease Agreements and Contracts, liaising with Solicitors and customers, registering documentation to Land Registry, and filing documents with Courts Raising purchase orders and processing invoices Producing and sending letters Handling general day-to-day administration tasks Skills Required: Proven skills within Administration (Legal, Housing, Estate Agency), as well as the ability to manage customer queries effectively Proficiency in using Microsoft products and general IT literacy Commitment to providing high standards of customer care Excellent communication skills, both verbal and written Ability to handle complaints and difficult situations Desired Experience: If you have worked within legal processes/or contracts with engineers/suppliers or even Estate Agency this would be an advantage due to the nature of the administration work involved. If you are interested in this varied role and would like to be considered, please apply today with your most up to date CV OR Send your CV in confidence to (url removed). This role is being managed by Debbie Foster - Recruitment Consultant - Tunbridge Wells - Office Angels - (phone number removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2024
Full time
Customer & Contracts Administrator Location: Crowborough Salary: 24,000 - 26,000 per annum Hours: 9:00 am to 5:30 pm, Monday to Friday (37 hours per week) Benefits: 25 days holiday + Bank Holidays, Parking, Monthly Bonus, Pension, Fun Supportive team Do you have experience within contracts administration? Can you manage customer queries within a professional manner and manage calmly queries within lease agreements? Job Description: Join this friendly, relaxed team as a Customer / Contracts & Maintenance Administrator, where you'll play a vital role in the day-to-day operations of a busy niche company. Working within a supportive team of 7 you will responsible for providing exceptional service to customers, managing maintenance queries, liaising with contractors, reviewing lease agreements and contracts, processing documentation, and handling general administrative tasks. No two day will be the same! Main tasks and responsibilities: Providing efficient and effective service to customers Updating and maintaining CRM system Recording and monitoring maintenance queries Handling telephone calls and queries professionally Managing and actioning incoming emails Liaising with customers regarding maintenance progress Raising job sheets, ordering parts, and monitoring progress Liaising with contractors to ensure repairs are completed timely Reviewing Lease Agreements and Contracts, liaising with Solicitors and customers, registering documentation to Land Registry, and filing documents with Courts Raising purchase orders and processing invoices Producing and sending letters Handling general day-to-day administration tasks Skills Required: Proven skills within Administration (Legal, Housing, Estate Agency), as well as the ability to manage customer queries effectively Proficiency in using Microsoft products and general IT literacy Commitment to providing high standards of customer care Excellent communication skills, both verbal and written Ability to handle complaints and difficult situations Desired Experience: If you have worked within legal processes/or contracts with engineers/suppliers or even Estate Agency this would be an advantage due to the nature of the administration work involved. If you are interested in this varied role and would like to be considered, please apply today with your most up to date CV OR Send your CV in confidence to (url removed). This role is being managed by Debbie Foster - Recruitment Consultant - Tunbridge Wells - Office Angels - (phone number removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Commercial Administrator - Social Housing Hertfordshire Full Time - permanent Salary: £25,000 - £30,000 We are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team in Hertfordshire. They have a great team in place who, with mentoring and support along with an engaged Client, will be empowered to deliver contract excellence for our residents, people, client, and wider business. Your primary, short term, purpose is to create and implement a process in which we are maximising time and value for orders that have been operationally completed across a multitude of contracts. They will support, train, and empower you to own your role. You will have profit and loss decision making responsibilities and be involved in shaping not only the future of this contract, but the businesses wider growth. Reporting to and working hand in hand with our commercial manager, you will provide insight and own the customer journey post completion to payment. About You Experience within Social Housing would be advantageous but not essential Schedule of rates familiarity would be great Experience with data entry, invoicing and purchase orders is essential Maximizing revenue entitlement Help ensure that commercial processes are adhered to across the business unit. Actively seek to improve processes and procedures. External relationships, ensure that any main contracts entered have terms and conditions that are appropriate for the business, with commercial risks identified. Ensure that the supply chain is engaged appropriately with the correct contract terms and conditions. Ensure that good client relationships are fostered. You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. I will look forward to hearing from you Please apply online now! Or call Aaron on for more information.
May 15, 2024
Full time
Commercial Administrator - Social Housing Hertfordshire Full Time - permanent Salary: £25,000 - £30,000 We are working with a leading Social Housing Repairs and Maintenance Contractor to find a successful and proactive Commercial Administrator to join their team in Hertfordshire. They have a great team in place who, with mentoring and support along with an engaged Client, will be empowered to deliver contract excellence for our residents, people, client, and wider business. Your primary, short term, purpose is to create and implement a process in which we are maximising time and value for orders that have been operationally completed across a multitude of contracts. They will support, train, and empower you to own your role. You will have profit and loss decision making responsibilities and be involved in shaping not only the future of this contract, but the businesses wider growth. Reporting to and working hand in hand with our commercial manager, you will provide insight and own the customer journey post completion to payment. About You Experience within Social Housing would be advantageous but not essential Schedule of rates familiarity would be great Experience with data entry, invoicing and purchase orders is essential Maximizing revenue entitlement Help ensure that commercial processes are adhered to across the business unit. Actively seek to improve processes and procedures. External relationships, ensure that any main contracts entered have terms and conditions that are appropriate for the business, with commercial risks identified. Ensure that the supply chain is engaged appropriately with the correct contract terms and conditions. Ensure that good client relationships are fostered. You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. I will look forward to hearing from you Please apply online now! Or call Aaron on for more information.
Repairs and Maintenance Administrator Cumbria, hybrid working with both home and office working 6 Months - Fixed term, Full Time (37.5 hpw) Salary £23,464 pa, (Pro Rata)with brilliant benefits including Health Cash Plan Home, a place where you belong. Are you an experienced Administrator, looking for a temporary new role with a great employer? Then join us at Home Group click apply for full job details
May 14, 2024
Seasonal
Repairs and Maintenance Administrator Cumbria, hybrid working with both home and office working 6 Months - Fixed term, Full Time (37.5 hpw) Salary £23,464 pa, (Pro Rata)with brilliant benefits including Health Cash Plan Home, a place where you belong. Are you an experienced Administrator, looking for a temporary new role with a great employer? Then join us at Home Group click apply for full job details
Temporary Job-repairs administrator/ Scheduler for housing association Location: NorthamptonContract: 6 months Main Purpose The Repair Scheduler will primarily be responsible for the technical administration of the backlog of repairs within the housing maintenance team. This will range from, but not be limited to cancelling jobs and re-raising orders for external contractors, updating spreadsheets, asset tables and internal systems. Dealing with tenant enquires. The role will require excellent attention to detail and initiative, as you need to go through records and files and re-raise orders/ re-allocate where appropriate. One of the key functions of this role is to ensure the backlog of repair jobs are brought up to date on the system. Key Skills Good literacy skills and attention to detail Good excel skills - Regular use of Lookups and Pivot Tables Process awareness - can follow and implement process Can interact well with various groups and stakeholders Good communication skills Problem-solving using initiative when dealing with complex queries Managing workload and prioritisation of tasks Carrying our instruction from Team Leader Personal Profile Can work both independently and as part of a team Good attention to detail to ensure that errors are kept to a minimum and any issues are identified and addressed satisfactorily Punctual - on time and present themselves professionally and lead by example Curious and proactive in looking for issues to identify opportunities for improvement Looks for solutions to problems Flexible and adaptive to support requests as required A positive working attitude where issues and concerns are escalated to Line Management with the aim of maintaining a happy working environment for everybody Respectful of other team members within the office What you'll get in return This role is based 5 days a week in the office in Northampton, so you need to be able to travel daily. Weekly pay and a 6-month contract that could be extended. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 14, 2024
Seasonal
Temporary Job-repairs administrator/ Scheduler for housing association Location: NorthamptonContract: 6 months Main Purpose The Repair Scheduler will primarily be responsible for the technical administration of the backlog of repairs within the housing maintenance team. This will range from, but not be limited to cancelling jobs and re-raising orders for external contractors, updating spreadsheets, asset tables and internal systems. Dealing with tenant enquires. The role will require excellent attention to detail and initiative, as you need to go through records and files and re-raise orders/ re-allocate where appropriate. One of the key functions of this role is to ensure the backlog of repair jobs are brought up to date on the system. Key Skills Good literacy skills and attention to detail Good excel skills - Regular use of Lookups and Pivot Tables Process awareness - can follow and implement process Can interact well with various groups and stakeholders Good communication skills Problem-solving using initiative when dealing with complex queries Managing workload and prioritisation of tasks Carrying our instruction from Team Leader Personal Profile Can work both independently and as part of a team Good attention to detail to ensure that errors are kept to a minimum and any issues are identified and addressed satisfactorily Punctual - on time and present themselves professionally and lead by example Curious and proactive in looking for issues to identify opportunities for improvement Looks for solutions to problems Flexible and adaptive to support requests as required A positive working attitude where issues and concerns are escalated to Line Management with the aim of maintaining a happy working environment for everybody Respectful of other team members within the office What you'll get in return This role is based 5 days a week in the office in Northampton, so you need to be able to travel daily. Weekly pay and a 6-month contract that could be extended. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
We are seeking a dedicated Property Administrator to support a Not-for-Profit organisation based in Bury. The role involves coordinating property maintenance, leases and ensuring compliance with regulatory standards. Client Details Our client is a recognised not-for-profit organisation based in Manchester. With over 500 employees, they manage a vast portfolio of properties across the region, providing high-quality facilities to serve their community. Description Respond to and resolve queries to the team from clergy, the public, public bodies, utility companies, etc, relating to property matters. Respond to landlords' and tenants' queries and requests in a timely manner. Liaising with contractors and vendors for timely and cost-effective property repairs and improvements. Managing property leases, including renewals and terminations. Ensuring compliance with all property regulatory standards and safety guidelines. Assisting in the preparation and management of property budgets. Providing excellent customer service to internal and external stakeholders. Preparing regular reports on property status and maintenance. Contributing to the overall efficiency and effectiveness of the secretarial and business support team. Profile A successful Property Administrator should have: Strong communication and customer service skills. Experience within an Administrative role. Excellent organisational abilities and attention to detail. Proficiency in Microsoft Office suite and property management software. Job Offer An annual salary range of £22,500 - £25,500. A comprehensive benefits package. A generous holiday allowance. Opportunities for professional development within the not-for-profit sector. A supportive and engaging team environment in Manchester.
May 14, 2024
Full time
We are seeking a dedicated Property Administrator to support a Not-for-Profit organisation based in Bury. The role involves coordinating property maintenance, leases and ensuring compliance with regulatory standards. Client Details Our client is a recognised not-for-profit organisation based in Manchester. With over 500 employees, they manage a vast portfolio of properties across the region, providing high-quality facilities to serve their community. Description Respond to and resolve queries to the team from clergy, the public, public bodies, utility companies, etc, relating to property matters. Respond to landlords' and tenants' queries and requests in a timely manner. Liaising with contractors and vendors for timely and cost-effective property repairs and improvements. Managing property leases, including renewals and terminations. Ensuring compliance with all property regulatory standards and safety guidelines. Assisting in the preparation and management of property budgets. Providing excellent customer service to internal and external stakeholders. Preparing regular reports on property status and maintenance. Contributing to the overall efficiency and effectiveness of the secretarial and business support team. Profile A successful Property Administrator should have: Strong communication and customer service skills. Experience within an Administrative role. Excellent organisational abilities and attention to detail. Proficiency in Microsoft Office suite and property management software. Job Offer An annual salary range of £22,500 - £25,500. A comprehensive benefits package. A generous holiday allowance. Opportunities for professional development within the not-for-profit sector. A supportive and engaging team environment in Manchester.
Repairs Administrator Sittingbourne, KentFull time, Permanent£25,000 PAMaintenance Contractor Responsibilities: Logging all out of hours works and providing administrative support in relation to housing repairs Managing operatives training schedules and blocking time out in their diaries for training Re-scheduling works in the operatives diaries, re-arranging repairs and maintenance and dealing with issues Re-distributing repairs when operatives are taking annual leave Accurately recording details into the in-house system Experience: Previous experience working within the repairs team/social housing Excellent administration skills Excellent customer service skills Repairs Administrator Sittingbourne, KentFull time, Permanent£25,000 PAMaintenance Contractor
May 14, 2024
Full time
Repairs Administrator Sittingbourne, KentFull time, Permanent£25,000 PAMaintenance Contractor Responsibilities: Logging all out of hours works and providing administrative support in relation to housing repairs Managing operatives training schedules and blocking time out in their diaries for training Re-scheduling works in the operatives diaries, re-arranging repairs and maintenance and dealing with issues Re-distributing repairs when operatives are taking annual leave Accurately recording details into the in-house system Experience: Previous experience working within the repairs team/social housing Excellent administration skills Excellent customer service skills Repairs Administrator Sittingbourne, KentFull time, Permanent£25,000 PAMaintenance Contractor
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Repairs Administrator - £26,500 - £29,500 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday - Friday Service - Housing & Property Location- ODS, Horspath Road, Cowley, Oxon, OX4 2RH What You'll Be Doing: We are looking for anenthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing & Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others. Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: Being the first point of contact and delivering excellent customer service for all Housing & Property queries Maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined Monitoring of the main Housing & Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs. Using the company system to log and raise repair requests and assign to internal operative/external contractor, within agreed KPI's. To work as a cohesive unit with other Repairs Administrators Provide effective communication across the Housing and Property department. Ensure accurate and consistent record keeping through housing management systems. Ensuring confidentiality and compliance with GDPR regulations Working closely with other Response admin teams to ensure flow of cross departmental information and consistent application of Response processes and procedures. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE's in English and Maths (or equivalent). Understanding and experience of working in an office environment. Experience in working with all MS Office packages, including excel. Experience working to strict deadlines without compromising content and service. Good communication skills, written, verbal and listening. Strong planning, organisational and time management skills Ability to work as part of a team Ability to work safely and responsibly without direct supervision and on own initiative. Able to handle confidential information appropriately. Flexible approach to working hours. Strong relationship building skills and to be able to build trusting and honest relationships quickly. What We Offer: 25 days annual leave and standard bank and public holidays Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme? Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme? Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Repairs Administrator position sounds like the role for you then please click ' Apply' today! We would love to hear from you! This vacancy may close early. To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK - Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
May 14, 2024
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Repairs Administrator - £26,500 - £29,500 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday - Friday Service - Housing & Property Location- ODS, Horspath Road, Cowley, Oxon, OX4 2RH What You'll Be Doing: We are looking for anenthusiastic and highly motivated Administrator to join our dedicated Maintenance team within Housing & Property at Response. The Housing team focuses on all aspects of tenancy sustainment and the Property team focus on all day-to-day repairs, planned improvements and cyclical compliance work. This position is suited to someone who wants to utilise their administration skills in a busy and supportive workplace for an organisation that are committed to improving the lives of others. Overall job responsibility - Further detail can be viewed in the Job Description. Some of the core duties include: Being the first point of contact and delivering excellent customer service for all Housing & Property queries Maintaining the Repairs Mailbox on Outlook and responding to queries within a designated timeframe as outlined Monitoring of the main Housing & Property phone line used by support staff and residents to report any queries, Anti-social behaviour, urgent and non-urgent repairs. Using the company system to log and raise repair requests and assign to internal operative/external contractor, within agreed KPI's. To work as a cohesive unit with other Repairs Administrators Provide effective communication across the Housing and Property department. Ensure accurate and consistent record keeping through housing management systems. Ensuring confidentiality and compliance with GDPR regulations Working closely with other Response admin teams to ensure flow of cross departmental information and consistent application of Response processes and procedures. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: GCSE's in English and Maths (or equivalent). Understanding and experience of working in an office environment. Experience in working with all MS Office packages, including excel. Experience working to strict deadlines without compromising content and service. Good communication skills, written, verbal and listening. Strong planning, organisational and time management skills Ability to work as part of a team Ability to work safely and responsibly without direct supervision and on own initiative. Able to handle confidential information appropriately. Flexible approach to working hours. Strong relationship building skills and to be able to build trusting and honest relationships quickly. What We Offer: 25 days annual leave and standard bank and public holidays Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme? Enhanced family friendly leave Flexible and agile working opportunities (role dependent) Professional qualification sponsorship and study leave £500 refer a friend bonus scheme? Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Repairs Administrator position sounds like the role for you then please click ' Apply' today! We would love to hear from you! This vacancy may close early. To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK - Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.
A superb opportunity for an experienced administrator to join a successful and well-established group organisation based in Farnham. A hugely varied role that supports the day to day running of this SME business. Suitable candidates will be experienced administrators with excellent communication skills, the ability to multi-task and manage multiple deadlines. This role will be fully office based and is a great opportunity to join an established business with a great reputation. Office Administrator - About The Role General office administration & site support Manage office facilities and equipment/stationary/ refreshments etc Manage facilits contracts & providers - H&S, cleaning etc Purchase orders Type from audio tender/bid proposals Coordinate project tests Manage 3rd party suppliers schedules for involvement with projects Vehicle and construction equipment maintenance -MOT's, servicing, repairs, tax etc Manage insurance policies Marketing - social media posts, design flyers & leaflets/time lapse videos and more The successful Office Administrator will have: At least 3 years' experience in varied administration Construction industry experience is desirable Good IT skills especially MS Excel Calm nature under pressure Resilient attitude Ability to prioritise workload Good attitude to working in a small team Office Administrator - Benefits Free parking Pension Holiday pay with years of service accrual Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
May 14, 2024
Full time
A superb opportunity for an experienced administrator to join a successful and well-established group organisation based in Farnham. A hugely varied role that supports the day to day running of this SME business. Suitable candidates will be experienced administrators with excellent communication skills, the ability to multi-task and manage multiple deadlines. This role will be fully office based and is a great opportunity to join an established business with a great reputation. Office Administrator - About The Role General office administration & site support Manage office facilities and equipment/stationary/ refreshments etc Manage facilits contracts & providers - H&S, cleaning etc Purchase orders Type from audio tender/bid proposals Coordinate project tests Manage 3rd party suppliers schedules for involvement with projects Vehicle and construction equipment maintenance -MOT's, servicing, repairs, tax etc Manage insurance policies Marketing - social media posts, design flyers & leaflets/time lapse videos and more The successful Office Administrator will have: At least 3 years' experience in varied administration Construction industry experience is desirable Good IT skills especially MS Excel Calm nature under pressure Resilient attitude Ability to prioritise workload Good attitude to working in a small team Office Administrator - Benefits Free parking Pension Holiday pay with years of service accrual Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
We are looking for a Compliance AdministratorYou must have Health and Saftey experince even if it is a small amount and we need to see your cv reflects the role belowThis is 100% office based and is near Ealing (Hanwell)the role is neg on salary depending on your last salary and experinceCompliance Administrator RoleCompliance Administrator Job Duties:Ensuring that all compliances are adhered toMaking sure that all call outs in hours and out of hours are loggedTo make sure that all planned maintenances are completed in time by liaising with staffTo populate figures for KPI sheet Collate and send all documents needed for monthly meeting To provide minutes of meetingsTo book MOT's, services and repairs to Company FleetOrders uniform, stationery and other office suppliesLiaise with facilities at Airivo for any office needs.Negotiates and manages Company InsurancesLiasing with Health & Safety advisor to ensure all accreditations are up to dateEnsure that the Company continues to adhere to NSI guidelines and take charge of the NSI audits twice yearly.Provide documentation and process all new starter details including initialising DBS process. Provide new starters with uniform, vehicle, mobile phone as applicable.To help process call outs and direct engineers where neededProcess engineers completed dockets Reception duties, including answering incoming calls, scheduling appointments and collecting parcels from receptionMonitors training for engineers and keep passes up to date.Provides administrative support for the Directors as neededSkills and Qualifications:Prior Health & Safety experienceProficiency in Microsoft Office; Good Communication Skills, both Verbal and Written; Exceptional Organisation Skills; Professional Telephone Manner; Appropriate Mathematical Skills; Ability to Perform Under Pressure; Excellent Customer Care Skills;Ability to Maintain Strict Confidentiality; Ability to Prioritize Effectively;Keen Attention to Detail; Excellent Time Management Skills; Excellent and Accurate Data Entry SkillsPositive AttitudeReliable and Dependable Please email me only with your latest cv and I will call you back thank you
May 14, 2024
Full time
We are looking for a Compliance AdministratorYou must have Health and Saftey experince even if it is a small amount and we need to see your cv reflects the role belowThis is 100% office based and is near Ealing (Hanwell)the role is neg on salary depending on your last salary and experinceCompliance Administrator RoleCompliance Administrator Job Duties:Ensuring that all compliances are adhered toMaking sure that all call outs in hours and out of hours are loggedTo make sure that all planned maintenances are completed in time by liaising with staffTo populate figures for KPI sheet Collate and send all documents needed for monthly meeting To provide minutes of meetingsTo book MOT's, services and repairs to Company FleetOrders uniform, stationery and other office suppliesLiaise with facilities at Airivo for any office needs.Negotiates and manages Company InsurancesLiasing with Health & Safety advisor to ensure all accreditations are up to dateEnsure that the Company continues to adhere to NSI guidelines and take charge of the NSI audits twice yearly.Provide documentation and process all new starter details including initialising DBS process. Provide new starters with uniform, vehicle, mobile phone as applicable.To help process call outs and direct engineers where neededProcess engineers completed dockets Reception duties, including answering incoming calls, scheduling appointments and collecting parcels from receptionMonitors training for engineers and keep passes up to date.Provides administrative support for the Directors as neededSkills and Qualifications:Prior Health & Safety experienceProficiency in Microsoft Office; Good Communication Skills, both Verbal and Written; Exceptional Organisation Skills; Professional Telephone Manner; Appropriate Mathematical Skills; Ability to Perform Under Pressure; Excellent Customer Care Skills;Ability to Maintain Strict Confidentiality; Ability to Prioritize Effectively;Keen Attention to Detail; Excellent Time Management Skills; Excellent and Accurate Data Entry SkillsPositive AttitudeReliable and Dependable Please email me only with your latest cv and I will call you back thank you
Temporary - Full Time 12 Months We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover). About the Role Joining our team, you'll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability for managing the business process systems, ensuring the attainment and compliance of KPIs. This is very much a client and customer facing role delivering responsive and planned gas and heating repairs to domestic social housing homes and its customers. You will drive our operational teams productivity by ensuring the planning and scheduling of all works are delivered on time, within scope and contractual KPI. You will manage and drive customer experience ensuring that the team are supported to deliver exceptional customer service. You'll be responsible for managing a team of schedulers and planners, liaising with the client's contact centre, whilst monitoring and managing the day-to-day service delivery, ensuring all cases are managed within overall time., cost and budget restraints. About You With previous experience working in a busy team, you'll have managed a large team, ideally consisting of Team Leaders, Planners, Administrators and Apprentices, have excellent customer service skills and a focus on business improvement. Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal, with a proven track record of performance delivery against targets. Desirable Qualification: Level 3 in Customer Service Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
May 13, 2024
Full time
Temporary - Full Time 12 Months We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover). About the Role Joining our team, you'll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability for managing the business process systems, ensuring the attainment and compliance of KPIs. This is very much a client and customer facing role delivering responsive and planned gas and heating repairs to domestic social housing homes and its customers. You will drive our operational teams productivity by ensuring the planning and scheduling of all works are delivered on time, within scope and contractual KPI. You will manage and drive customer experience ensuring that the team are supported to deliver exceptional customer service. You'll be responsible for managing a team of schedulers and planners, liaising with the client's contact centre, whilst monitoring and managing the day-to-day service delivery, ensuring all cases are managed within overall time., cost and budget restraints. About You With previous experience working in a busy team, you'll have managed a large team, ideally consisting of Team Leaders, Planners, Administrators and Apprentices, have excellent customer service skills and a focus on business improvement. Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal, with a proven track record of performance delivery against targets. Desirable Qualification: Level 3 in Customer Service Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
In this role you will control day to day records for our vehicles and drivers using Trutac and all associated administration records for compliance. You will also be required to ensure that FORS Accreditation and ongoing requirements are completed and kept up to date. Desired qualifications include a CPC qualification and knowledge of administration procedures, with previous experience in the transport industry being beneficial. Client Details Our client is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, they offer comprehensive shoring and related services. Description Ensuring all time sheets are uploaded daily Recording maintenance records and daily vehicle checking is logged when completed Booking in vehicle repairs and MOT testing as required Liaising with the senior operations manager to update on any infringements or advisory notices Keeping the hire desk informed of vehicle availability if due to be off the road Preparing for and attending FORS audits Profile A successful Transport Administrator should have: Strong administrative skills. Knowledge of transport laws and regulations. CPC Qualification desirable. Knowledge of administration procedures. Previous experience within the Transport industry desirable. Outstanding organisational skills. Job Offer A competitive salary up to 29500. 25 days annual leave plus bank holidays. Company Pension. Life Assurance cover. Save As You Earn Scheme. Cycle to work scheme. Free on site parking. Free Tool Hire. Training & Development Opportunities. We encourage individuals who are ready to take their logistics skills to the next level to apply. This is a fantastic opportunity to join a forward-thinking company that values its employees.
May 13, 2024
Full time
In this role you will control day to day records for our vehicles and drivers using Trutac and all associated administration records for compliance. You will also be required to ensure that FORS Accreditation and ongoing requirements are completed and kept up to date. Desired qualifications include a CPC qualification and knowledge of administration procedures, with previous experience in the transport industry being beneficial. Client Details Our client is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, they offer comprehensive shoring and related services. Description Ensuring all time sheets are uploaded daily Recording maintenance records and daily vehicle checking is logged when completed Booking in vehicle repairs and MOT testing as required Liaising with the senior operations manager to update on any infringements or advisory notices Keeping the hire desk informed of vehicle availability if due to be off the road Preparing for and attending FORS audits Profile A successful Transport Administrator should have: Strong administrative skills. Knowledge of transport laws and regulations. CPC Qualification desirable. Knowledge of administration procedures. Previous experience within the Transport industry desirable. Outstanding organisational skills. Job Offer A competitive salary up to 29500. 25 days annual leave plus bank holidays. Company Pension. Life Assurance cover. Save As You Earn Scheme. Cycle to work scheme. Free on site parking. Free Tool Hire. Training & Development Opportunities. We encourage individuals who are ready to take their logistics skills to the next level to apply. This is a fantastic opportunity to join a forward-thinking company that values its employees.
We are looking for a Good all rounder with Good Admin skills the role is based in Hanwell and will pay depending on your skills and last salary this is 100% office based please email me if you are interested and I will call you re the role thank you in advance Administrator Role Making sure that all call outs in hours and out of hours are logged To make sure that all planned maintenances are completed in time by liaising with staff To populate figures for KPI sheet Collate and send all documents needed for monthly meeting To provide minutes of meetings To book MOT's, services and repairs to Company Fleet Orders uniform, stationery and other office supplies Liaise with facilities at Airivo for any office needs. Negotiates and manages Company Insurances Liasing with Health & Safety advisor to ensure all accreditations are up to date Provide documentation and process all new starter details including initialising DBS process. Provide new starters with uniform, vehicle, mobile phone as applicable. To help process call outs and direct engineers where needed Process engineers completed dockets Reception duties, including answering incoming calls, scheduling appointments and collecting parcels from reception Monitors training for engineers and keep passes up to date. Provides administrative support for the Directors as needed Excellent Time Management Skills; Excellent and Accurate Data Entry Skills Positive Attitude Reliable and Dependable
May 13, 2024
Full time
We are looking for a Good all rounder with Good Admin skills the role is based in Hanwell and will pay depending on your skills and last salary this is 100% office based please email me if you are interested and I will call you re the role thank you in advance Administrator Role Making sure that all call outs in hours and out of hours are logged To make sure that all planned maintenances are completed in time by liaising with staff To populate figures for KPI sheet Collate and send all documents needed for monthly meeting To provide minutes of meetings To book MOT's, services and repairs to Company Fleet Orders uniform, stationery and other office supplies Liaise with facilities at Airivo for any office needs. Negotiates and manages Company Insurances Liasing with Health & Safety advisor to ensure all accreditations are up to date Provide documentation and process all new starter details including initialising DBS process. Provide new starters with uniform, vehicle, mobile phone as applicable. To help process call outs and direct engineers where needed Process engineers completed dockets Reception duties, including answering incoming calls, scheduling appointments and collecting parcels from reception Monitors training for engineers and keep passes up to date. Provides administrative support for the Directors as needed Excellent Time Management Skills; Excellent and Accurate Data Entry Skills Positive Attitude Reliable and Dependable
Repairs and Housing Compliance Officer An exciting opportunity to join Certitude as a Repairs & Housing Compliance Officer as we continue to grow as London's leading adult social care provider.Salary: up to £36,000 per annumHours: 37.5 hoursJob Type: PermanentDepartment: HousingLocation: Balham Benefits - A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The Housing Team's aim is to deliver a high-quality housing management service/support across Certitude, which includes over 160 locations in multiple boroughs, and to ensure that a high-quality property and tenancy management service is delivered across all locations. Our responsibility is to ensure the best outcomes for both the organisation and the people we support by ensuring that we provide appropriate support to ensure the people we support live in well maintained and good quality homes. We work closely with landlords (Registered Providers) in developing and implementing new contracted housing management services, and this important role will ensure our systems, contractors and processes are all working well to deliver the best quality services to the people we support, our colleagues and our partners. Role Purpose The role of a Repairs & Housing Compliance Officer is to liaise with colleagues, managers, families, external contractors and suppliers to ensure the delivery of repairs is effectively delivered to the required targets for all properties managed or owned by Certitude, and to support the team in ensuring all processes and housing systems within the housing department run efficiently and are compliant.Duties will include:- Support and lead on the activities required as set out in the Building Compliance Framework for the properties Certitude owns or leases.- Support the Housing Team and operational managers in overseeing the repair performance of Certitude partner landlord's maintenance contractors, ensuring that non-performance issues are escalated to senior housing managers where appropriate.- Attend ad hoc building inspections when required and ensure that repair audit findings are resolved in a timely manner for the properties owned by Certitude and those where Certitude do not provide tenancy management.- Manage the housing database, management systems and act as Administrator for the housing systems, equipment and the Housing section of the intranet.- Oversee contractor performance and contractor management.- Assist with the setting up of properties and residents on the housing database. About you To be a Repairs & Housing Compliance Officer at Certitude, the following are essential: - Good all-round experience in working within repairs and maintenance. - Experience of carrying out property inspections and identifying repairs. - Experience of working in partnership with contractors, suppliers and frontline services. - Good knowledge and experience of using Excel and producing reports. - Ability to collect, record, maintain and report data intelligently using appropriate systems/methods in accordance with GDPR regulations. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Repairs & Housing Compliance Officer at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Housing, Maintenance, Repairs, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFPThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 13, 2024
Full time
Repairs and Housing Compliance Officer An exciting opportunity to join Certitude as a Repairs & Housing Compliance Officer as we continue to grow as London's leading adult social care provider.Salary: up to £36,000 per annumHours: 37.5 hoursJob Type: PermanentDepartment: HousingLocation: Balham Benefits - A stimulating work environment full of opportunities to learn and develop- 25 days' annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role The Housing Team's aim is to deliver a high-quality housing management service/support across Certitude, which includes over 160 locations in multiple boroughs, and to ensure that a high-quality property and tenancy management service is delivered across all locations. Our responsibility is to ensure the best outcomes for both the organisation and the people we support by ensuring that we provide appropriate support to ensure the people we support live in well maintained and good quality homes. We work closely with landlords (Registered Providers) in developing and implementing new contracted housing management services, and this important role will ensure our systems, contractors and processes are all working well to deliver the best quality services to the people we support, our colleagues and our partners. Role Purpose The role of a Repairs & Housing Compliance Officer is to liaise with colleagues, managers, families, external contractors and suppliers to ensure the delivery of repairs is effectively delivered to the required targets for all properties managed or owned by Certitude, and to support the team in ensuring all processes and housing systems within the housing department run efficiently and are compliant.Duties will include:- Support and lead on the activities required as set out in the Building Compliance Framework for the properties Certitude owns or leases.- Support the Housing Team and operational managers in overseeing the repair performance of Certitude partner landlord's maintenance contractors, ensuring that non-performance issues are escalated to senior housing managers where appropriate.- Attend ad hoc building inspections when required and ensure that repair audit findings are resolved in a timely manner for the properties owned by Certitude and those where Certitude do not provide tenancy management.- Manage the housing database, management systems and act as Administrator for the housing systems, equipment and the Housing section of the intranet.- Oversee contractor performance and contractor management.- Assist with the setting up of properties and residents on the housing database. About you To be a Repairs & Housing Compliance Officer at Certitude, the following are essential: - Good all-round experience in working within repairs and maintenance. - Experience of carrying out property inspections and identifying repairs. - Experience of working in partnership with contractors, suppliers and frontline services. - Good knowledge and experience of using Excel and producing reports. - Ability to collect, record, maintain and report data intelligently using appropriate systems/methods in accordance with GDPR regulations. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Repairs & Housing Compliance Officer at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Housing, Maintenance, Repairs, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFPThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.