Talentworx are working with a Legal Firm in the Centre of Glasgow who are looking to recruit a Client Services Advisor to join their busy Client Services Team to promote and convert inbound calls. This is an entry level role, which presents an opportunity for the right candidate to develop personally and professionally within the firm. Their collaborative and supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. What's in it for you? • Around £24K • 23 days holiday plus 8 bank holidays. Closing over Christmas & New Year. • Holiday Loyalty Scheme: Earn an additional 5 days holiday. • Buy and Sell up to 3 holiday days each year • Company Bonus Scheme • Company Pension Scheme • Company referral scheme • Excellent maternity and paternity benefits • Wellbeing Support • Quarterly team nights/days out • Annual Company Day out • Birthday Day early finish The Role As a Client Services Advisor you will be responsible for converting inbound enquiries for legal departments. You will be handling calls and enquiries which are of a sensitive nature, therefore being compassionate and understanding is essential to this role. The role will involve you building relationships with clients in a short period of time, identifying case types / departments and quickly capturing the right information to transfer the call to the correct person or department. When you are speaking with clients you will need the skills to identify and assist clients' requirements and navigate a case management system. Enquiries will come through in a variety of different ways - emails, via a lead management system & phone calls - so you will be required to navigate all platforms effectively. Initially your working hours will be 9am-5pm for training purposes, with the introduction of shifts of 8 hours (including an unpaid lunch break) between 9am-7pm from week 2/ 3. Who Are You? You should have: • Experience of customer service and/or reception • Excellent communication skills • A passion for providing excellent service • The ability to quickly build rapport with clients • A confident, courteous & professional phone manner • Basic computing & IT skills (MS Office applications) • A positive forward-thinking mind-set • The ability to overcome objections It would be preferable but not essential for you to have: • Experience working towards daily/monthly KPIs/targets • Previous experience within a Law firm • Telecommunication experience Key Responsibilities • To respond to inbound calls, emails and web enquiries from new and returning clients looking for legal advice and services • To generate quotations and ensure that prospective customers have an excellent experience as soon as they contact the firm • Using initiative to identify and meet customer needs • Liaise with other departments within the business to identify and meet customer needs • Meeting KPIs/Targets to support the wider needs of the business • Handling enquiries from multiple channels and controlling them through a lead management system • Talking to clients to understand their requirements and directing calls to suit • Taking payments online and over the phone • Liaising with Solicitors to ensure clients receive fast and accurate legal advice • Providing an efficient, professional service to clients at all times • Attending and contributing to weekly team meetings • Reporting figures and statistics to team leaders and senior management • Adhering to and putting into practice all company policies and procedures in a professional and confidential manner
May 03, 2024
Full time
Talentworx are working with a Legal Firm in the Centre of Glasgow who are looking to recruit a Client Services Advisor to join their busy Client Services Team to promote and convert inbound calls. This is an entry level role, which presents an opportunity for the right candidate to develop personally and professionally within the firm. Their collaborative and supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. What's in it for you? • Around £24K • 23 days holiday plus 8 bank holidays. Closing over Christmas & New Year. • Holiday Loyalty Scheme: Earn an additional 5 days holiday. • Buy and Sell up to 3 holiday days each year • Company Bonus Scheme • Company Pension Scheme • Company referral scheme • Excellent maternity and paternity benefits • Wellbeing Support • Quarterly team nights/days out • Annual Company Day out • Birthday Day early finish The Role As a Client Services Advisor you will be responsible for converting inbound enquiries for legal departments. You will be handling calls and enquiries which are of a sensitive nature, therefore being compassionate and understanding is essential to this role. The role will involve you building relationships with clients in a short period of time, identifying case types / departments and quickly capturing the right information to transfer the call to the correct person or department. When you are speaking with clients you will need the skills to identify and assist clients' requirements and navigate a case management system. Enquiries will come through in a variety of different ways - emails, via a lead management system & phone calls - so you will be required to navigate all platforms effectively. Initially your working hours will be 9am-5pm for training purposes, with the introduction of shifts of 8 hours (including an unpaid lunch break) between 9am-7pm from week 2/ 3. Who Are You? You should have: • Experience of customer service and/or reception • Excellent communication skills • A passion for providing excellent service • The ability to quickly build rapport with clients • A confident, courteous & professional phone manner • Basic computing & IT skills (MS Office applications) • A positive forward-thinking mind-set • The ability to overcome objections It would be preferable but not essential for you to have: • Experience working towards daily/monthly KPIs/targets • Previous experience within a Law firm • Telecommunication experience Key Responsibilities • To respond to inbound calls, emails and web enquiries from new and returning clients looking for legal advice and services • To generate quotations and ensure that prospective customers have an excellent experience as soon as they contact the firm • Using initiative to identify and meet customer needs • Liaise with other departments within the business to identify and meet customer needs • Meeting KPIs/Targets to support the wider needs of the business • Handling enquiries from multiple channels and controlling them through a lead management system • Talking to clients to understand their requirements and directing calls to suit • Taking payments online and over the phone • Liaising with Solicitors to ensure clients receive fast and accurate legal advice • Providing an efficient, professional service to clients at all times • Attending and contributing to weekly team meetings • Reporting figures and statistics to team leaders and senior management • Adhering to and putting into practice all company policies and procedures in a professional and confidential manner
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
May 03, 2024
Seasonal
Job title: Sales Retail Advisor Pay rate: 12.00 per hour Days: Monday to Friday Hours: 8am until 5pm Location: Avonmouth, BS11 9FB. Challenge-trg Recruitment is currently looking for a Sales Retail Advisor in Avonmouth, BS11 9FB. Your pay rate as a Sales Retail Advisor will be 12.00 per hour - 1 hr unpaid break, 3 hrs in Lieu worked on some Saturdays with flexibility of taking it back. About the role This isn't your standard Retail role as you'll be doing much more than standing behind a checkout! You'll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. This role is for 40 hours per week, Monday to Friday 8am - 5pm. Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow. You will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service. Key responsibilities include: Delivering outstanding levels of customer service Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of Processing customer transactions and responding to customer enquiries using our bespoke IT software On top of working for the UK's leading integrated health and safety experts, you'll also receive: 12P/H plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days (pro rata for part time) every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards - we're proud to have employees who have worked for us for 40 years The ideal Retail Sales Advisor will be/have: Experience of working face to face with customers, preferably in a retail environment An understanding of what makes a great customer experience Be comfortable making promotional calls to business customers A full UK driving licence An understanding of IT systems to process transactions and respond to customer enquiriesFlexibility to cover colleague shifts (team absence, holidays) About the Company With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection. Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It's on us. To deliver. Together. Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of backgrounds will only make us stronger. Apply now for an immediate start as a Sales Retail Advisor! Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy
AMR Specialist Property Recruiters
Hornchurch, Essex
Our high calibre clients are looking for a Sales Negotiator to join their Independent Estate Agency in Hornchurch. This is a great opportunity to join a company who are established agency with strong presence in the local market. You will receive ongoing guidance, support to help you develop your skills and progress your career in property. This is a varied and busy role where you are assisting the team with the general running of the office. Some responsibilities, but not limited: Registering applicants and maintaining up to date records Arranging and attending property viewings General office administration tasks Ringing out on new properties Taking property photographs Canvassing and marketing of properties Negotiating offers Sales progression Assisting with the smooth running of the office Any ad-hoc tasks given Ideal candidate: 1 years experience in Estate Agency industry Positive "can do" attitude High class customer service skills Hardworking and eager to learn Ideally local geographic knowledge Smart and presentable Excellent communication skills Full UK licence Salary depending on experience Basic £21,000 OTE up to £30,000 If you are passionate about real estate and possess the necessary skills, apply today! AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data. Job Types: Full-time, Permanent Pay: £21,000.00-£30,000.00 per year Benefits: Company events Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Experience: Estate Agency: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: JO53337
May 03, 2024
Full time
Our high calibre clients are looking for a Sales Negotiator to join their Independent Estate Agency in Hornchurch. This is a great opportunity to join a company who are established agency with strong presence in the local market. You will receive ongoing guidance, support to help you develop your skills and progress your career in property. This is a varied and busy role where you are assisting the team with the general running of the office. Some responsibilities, but not limited: Registering applicants and maintaining up to date records Arranging and attending property viewings General office administration tasks Ringing out on new properties Taking property photographs Canvassing and marketing of properties Negotiating offers Sales progression Assisting with the smooth running of the office Any ad-hoc tasks given Ideal candidate: 1 years experience in Estate Agency industry Positive "can do" attitude High class customer service skills Hardworking and eager to learn Ideally local geographic knowledge Smart and presentable Excellent communication skills Full UK licence Salary depending on experience Basic £21,000 OTE up to £30,000 If you are passionate about real estate and possess the necessary skills, apply today! AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data. Job Types: Full-time, Permanent Pay: £21,000.00-£30,000.00 per year Benefits: Company events Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Experience: Estate Agency: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: JO53337
Do you have good customer service skills? Come and join our client's Green Doctor team. Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our client's Green Doctor team. Home Energy Advisor (Green Doctor) Reference : GD0424 Location : Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach) Contract : Fixed Term Contract March 2025 (with possibility to extend further) Salary : £25,000 Hours: 37.5 hours per week Summary of role : The charity's Green Doctors deliver home visits and telephone consultations across Slough, Maidenhead & Windsor & the surrounding areas. Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. The organisation aims to reduce their client s energy bills and save them money in a variety of ways including providing a bill switching service. You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit client s varying needs. You must be comfortable with lone working and in managing your own workload. A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours). A full clean driving licence is required. In return the organisation offers you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour online access to a GP PERKS scheme such as discounted gym membership and shopping discounts Employee Assistance Programme - including mental health helpline and face to face counselling Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses The Employer The charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people s prospects, and promote greener living and working. The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change. Closing date for applications: 12th May 2024 Interview date: TBC Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS). The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
May 03, 2024
Contractor
Do you have good customer service skills? Come and join our client's Green Doctor team. Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our client's Green Doctor team. Home Energy Advisor (Green Doctor) Reference : GD0424 Location : Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach) Contract : Fixed Term Contract March 2025 (with possibility to extend further) Salary : £25,000 Hours: 37.5 hours per week Summary of role : The charity's Green Doctors deliver home visits and telephone consultations across Slough, Maidenhead & Windsor & the surrounding areas. Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. The organisation aims to reduce their client s energy bills and save them money in a variety of ways including providing a bill switching service. You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit client s varying needs. You must be comfortable with lone working and in managing your own workload. A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours). A full clean driving licence is required. In return the organisation offers you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour online access to a GP PERKS scheme such as discounted gym membership and shopping discounts Employee Assistance Programme - including mental health helpline and face to face counselling Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses The Employer The charity works with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people s prospects, and promote greener living and working. The organisation is passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing communities and creating real and lasting, positive change. Closing date for applications: 12th May 2024 Interview date: TBC Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS). The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 03, 2024
Full time
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
About the Role: Grade Level (for internal use): 12 About the Role: S&P Global (the Company) seeks a Compliance Director to join the Compliance Team for the S&P Global Commodity Insights division (the Division) The Compliance Director will be based in London and will play a key role in a global compliance team whose mandate is to deliver a Compliance Program for the Division that is fit-for-purpose and highly effective. The role involves a range of activities, including providing: (i) Compliance advisory services, (ii) education & training, (iii) reporting to compliance management on compliance developments, and (iv) participating in reviews, investigations and other compliance monitoring / ad hoc activities, primarily focused on EMEA. Besides technical knowledge and experience in the operation of Compliance programs, the ideal candidate should build strong relationships, within the Division and across the Compliance, Risk Management and other key control functions, should be collaborative and a team player, should have excellent communication skills and the ability to maintain a realistic balance among multiple priorities. This role will report directly to the Global Head of Compliance, S&P Global Commodity Insights. Responsibilities and Impact: You will support the operation of the Compliance Program in the Division and in particular: Partner with the Division to implement the Division's Compliance policies and procedures to promote a culture of compliance and adherence to laws and regulations Provide support and oversight on Division's regulatory requirements, monitoring, reporting. Provide advisory services to staff and management on significant compliance matters/issues and participate on relevant committees Partner with key business, product, legal, Compliance and Enterprise Compliance stakeholders at the Divisional and enterprise level to implement key strategic initiatives Manage and develop the monitoring program focusing on adherence to key policies and divisional regulatory obligations Participate in, and as appropriate, manage Compliance investigations and reviews Provide advice on compliance implications of new business proposals and operational changes within the areas of your responsibility Assist the wider Compliance effort by covering and advising on compliance matters in other practices/areas/offices. Coordinate with colleagues globally to ensure consistency in carrying out compliance responsibilities Inform and escalate significant matters to the Global Head of Compliance for the Division Other Responsibilities Remain educated and up to date on developments in the regulatory and Compliance fields Actively participate in relevant Divisional and other Committees, as appropriate Provide supportto other Divisions and the Enterprise Compliance team as necessary Impact Directly impact the implementation and direction of strategy and culture for Compliance in the Division, developed in partnership with the Global Head of Compliance for the Division and other Divisional leaders. What We're Looking For: Basic Required Qualifications: 6+ years of directly related, comparable Compliance experience including regulatory A bachelor's degree is required, law degree will be beneficial Experience of the compliance requirements needed for Price Reporting Agencies is highly desirable Experience overseeing a global sanctions compliance program will be beneficial Unwavering ethics and integrity, and an ability to stand firm on issues with independence Strong interpersonal and team skills, with a collaborative and learning mindset Highly analytical, solutions-oriented and detail oriented Ability to articulate guidance clearly and concisely Excellent presentation skills and ability to provide compliance training to all levels Self-motivated and well-organized; able to prioritize tasks and work well under pressure; able to stay abreast of changing regulatory rules and procedures in a developing industry Ability to maintain a global perspective and work with diverse colleagues across various jurisdictions . Proficiency in Excel, Word and Power Point You will be asked to work from London office 2days/week Interaction You will: Partner with business leaders to provide fit-for-purpose compliance support and advice to the Division Collaborate with Compliance in the Division and in other divisions to share best practices and ensure valuable information sharing Collaborate and work seamlessly with S&P Global's Compliance Centers of Excellenceto engage in specialized Compliance work (e.g., Conflicts of Interests, including Securities Disclosure; Global Financial Crimes Compliance, including Sanctions) and with S&P Global's Risk Management leaders. Partner with other functional areas (e.g., People team, Corporate Risk Management, Internal Audit, Legal, Information Security), to create and implement testing and reporting processes to ensure compliance with applicable laws, regulations and internal policies andprocedures Escalate significant matters to the Global Head of Compliance, as appropriate. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO . click apply for full job details
May 03, 2024
Full time
About the Role: Grade Level (for internal use): 12 About the Role: S&P Global (the Company) seeks a Compliance Director to join the Compliance Team for the S&P Global Commodity Insights division (the Division) The Compliance Director will be based in London and will play a key role in a global compliance team whose mandate is to deliver a Compliance Program for the Division that is fit-for-purpose and highly effective. The role involves a range of activities, including providing: (i) Compliance advisory services, (ii) education & training, (iii) reporting to compliance management on compliance developments, and (iv) participating in reviews, investigations and other compliance monitoring / ad hoc activities, primarily focused on EMEA. Besides technical knowledge and experience in the operation of Compliance programs, the ideal candidate should build strong relationships, within the Division and across the Compliance, Risk Management and other key control functions, should be collaborative and a team player, should have excellent communication skills and the ability to maintain a realistic balance among multiple priorities. This role will report directly to the Global Head of Compliance, S&P Global Commodity Insights. Responsibilities and Impact: You will support the operation of the Compliance Program in the Division and in particular: Partner with the Division to implement the Division's Compliance policies and procedures to promote a culture of compliance and adherence to laws and regulations Provide support and oversight on Division's regulatory requirements, monitoring, reporting. Provide advisory services to staff and management on significant compliance matters/issues and participate on relevant committees Partner with key business, product, legal, Compliance and Enterprise Compliance stakeholders at the Divisional and enterprise level to implement key strategic initiatives Manage and develop the monitoring program focusing on adherence to key policies and divisional regulatory obligations Participate in, and as appropriate, manage Compliance investigations and reviews Provide advice on compliance implications of new business proposals and operational changes within the areas of your responsibility Assist the wider Compliance effort by covering and advising on compliance matters in other practices/areas/offices. Coordinate with colleagues globally to ensure consistency in carrying out compliance responsibilities Inform and escalate significant matters to the Global Head of Compliance for the Division Other Responsibilities Remain educated and up to date on developments in the regulatory and Compliance fields Actively participate in relevant Divisional and other Committees, as appropriate Provide supportto other Divisions and the Enterprise Compliance team as necessary Impact Directly impact the implementation and direction of strategy and culture for Compliance in the Division, developed in partnership with the Global Head of Compliance for the Division and other Divisional leaders. What We're Looking For: Basic Required Qualifications: 6+ years of directly related, comparable Compliance experience including regulatory A bachelor's degree is required, law degree will be beneficial Experience of the compliance requirements needed for Price Reporting Agencies is highly desirable Experience overseeing a global sanctions compliance program will be beneficial Unwavering ethics and integrity, and an ability to stand firm on issues with independence Strong interpersonal and team skills, with a collaborative and learning mindset Highly analytical, solutions-oriented and detail oriented Ability to articulate guidance clearly and concisely Excellent presentation skills and ability to provide compliance training to all levels Self-motivated and well-organized; able to prioritize tasks and work well under pressure; able to stay abreast of changing regulatory rules and procedures in a developing industry Ability to maintain a global perspective and work with diverse colleagues across various jurisdictions . Proficiency in Excel, Word and Power Point You will be asked to work from London office 2days/week Interaction You will: Partner with business leaders to provide fit-for-purpose compliance support and advice to the Division Collaborate with Compliance in the Division and in other divisions to share best practices and ensure valuable information sharing Collaborate and work seamlessly with S&P Global's Compliance Centers of Excellenceto engage in specialized Compliance work (e.g., Conflicts of Interests, including Securities Disclosure; Global Financial Crimes Compliance, including Sanctions) and with S&P Global's Risk Management leaders. Partner with other functional areas (e.g., People team, Corporate Risk Management, Internal Audit, Legal, Information Security), to create and implement testing and reporting processes to ensure compliance with applicable laws, regulations and internal policies andprocedures Escalate significant matters to the Global Head of Compliance, as appropriate. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO . click apply for full job details
Job Title: Recruitment Officer Location: Telford Salary: £24,000 - £30,000 per annum DOE Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose: To recruit students onto training programmes To ensure programme is appropriate for students recruited To provide good CEIAG to students To safeguard the welfare of all students, preventing radicalisation and promoting British Values Recruitment: To undertake activities that result in students being recruited and starting on training programmes, including; marketing, outreach, contacts with local agencies, training providers and other referral sources, recruitment initiatives & attending/hosting recruitment fairs/local events/pop up shops/networking meetings etc. To have a good understanding of all provision pathways, eligibility, and student characteristics To identify barriers and support needs and compile initial support plans for students Use of social media to raise Juniper's profile Interviewing potential starts and accurately completing supporting paperwork Host information sessions for potential new starts Ensure centre start targets are met To maintain a database of referral sources and manage those relationships to gain further business To develop effective links with schools to promote Juniper pathways and Apprenticeships and support implementation of the Baker clause To support/attend local and national career events Work in partnership with the Apprenticeship Recruitment Consultants to ensure centre targets are met Manage own Outlook diary in order to meet all responsibilities and targets To identify Safeguarding issues and follow Juniper's Safeguarding and Prevent process Abilities: - Excellent communicator - To persuade & influence others and deal with conflict/challenging behaviour - To build rapport with target group - To communicate professionally with referral/support agencies - To present to groups - To "cold-call" - To work well under pressure - To work to targets & deadlines - Highly motivated - Innovative & solution focused - To remain positive, with a bubbly, engaging personality - To be persistent & tenacious - Excellent organisation skills - Competent in use of IT - To meet targets and provide a quality service to all stakeholders - Working knowledge of social media (Facebook, Twitter) Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Internal Recruiter, HR Officer, HR Admin, Talent Development Administrator, Recruitment Consultant, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator may also be considered for this role.
May 03, 2024
Full time
Job Title: Recruitment Officer Location: Telford Salary: £24,000 - £30,000 per annum DOE Job Type: Permanent, Full Time Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments Register of Apprenticeship Training Providers and are rated as GOOD by Ofsted in all areas of provision. Job Outline & Purpose: To recruit students onto training programmes To ensure programme is appropriate for students recruited To provide good CEIAG to students To safeguard the welfare of all students, preventing radicalisation and promoting British Values Recruitment: To undertake activities that result in students being recruited and starting on training programmes, including; marketing, outreach, contacts with local agencies, training providers and other referral sources, recruitment initiatives & attending/hosting recruitment fairs/local events/pop up shops/networking meetings etc. To have a good understanding of all provision pathways, eligibility, and student characteristics To identify barriers and support needs and compile initial support plans for students Use of social media to raise Juniper's profile Interviewing potential starts and accurately completing supporting paperwork Host information sessions for potential new starts Ensure centre start targets are met To maintain a database of referral sources and manage those relationships to gain further business To develop effective links with schools to promote Juniper pathways and Apprenticeships and support implementation of the Baker clause To support/attend local and national career events Work in partnership with the Apprenticeship Recruitment Consultants to ensure centre targets are met Manage own Outlook diary in order to meet all responsibilities and targets To identify Safeguarding issues and follow Juniper's Safeguarding and Prevent process Abilities: - Excellent communicator - To persuade & influence others and deal with conflict/challenging behaviour - To build rapport with target group - To communicate professionally with referral/support agencies - To present to groups - To "cold-call" - To work well under pressure - To work to targets & deadlines - Highly motivated - Innovative & solution focused - To remain positive, with a bubbly, engaging personality - To be persistent & tenacious - Excellent organisation skills - Competent in use of IT - To meet targets and provide a quality service to all stakeholders - Working knowledge of social media (Facebook, Twitter) Additional Information: This role profile is intended to provide a guide to the main duties and responsibilities involved in the post at the date it was drawn up; it does not provide an exhaustive list. Juniper changes to meet demands of customers and stakeholders, therefore duties within job roles are also subject to change from time-to-time. This role profile will be regularly reviewed and updated, and staff are expected to employ a flexible approach to their work to adapt to these changes. Changes made will be within the scope and grading of the post and are a common occurrence. Please click the APPLY button to send through your CV and cover letter for this role. Candidates with relevant experience and job titles of; Internal Recruiter, HR Officer, HR Admin, Talent Development Administrator, Recruitment Consultant, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator may also be considered for this role.
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 03, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
We are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred. The role is flexible and the candidate can be based anywhere within a defined area/region where an office is e.g. Wiltshire/ Hampshire. Monday to Friday (phone number removed)pm Role Purpose Provide an excellent and credible People function as part of the wider employee relations and People team Provide a proactive and effective HR generalist advisory service to colleagues and leaders, ensuring they are aware of relevant policy, principles and processes and signpost relevant information and guidance, as required. Build and maintain strong working relationships at all levels with the client group and manage employee relationships, promptly responding to queries and managing expectations Provide support and coaching to leaders in respect of employee relations issues and case management, escalating to, and supporting the ER partner/s where appropriate. This may include, attending meetings, note taking, preparing information packs, and ensuring any related correspondence is managed and filed appropriately Support HR projects as required. Support the People Hub operations (all directorate areas) as required. This role reports to the relevant Employee Relations Partner but will also support the Strategic Business Partners as required, and where required the wider People team, to provide a cohesive professional service to all leaders and colleagues within the Company Group. High standards of customer service are the expected norm for the delivery of an evolving, proactive, and exceptional service provision to internal customers. Experience and qualifications Knowledge and understanding of HR administration and HR technology. Experience of working within an HR team within a specialist or generalist service model. Client relationship management: act as first point of contact for absence management advice for colleagues or leaders at all levels of the organisation. Basic understanding of GDPR and experienced in the management of HR systems, including case management and digital filing systems. Previous relevant experience working in a generalist HR advisor role Experience of working within a fast-paced environment is essential Proficiency using Microsoft Office applications such as Outlook, Word, Excel, PowerPoint Experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now is preferred Hold (or be working towards) a recognised HR or CIPD Level 5 qualification
May 02, 2024
Contractor
We are seeking an experienced HR Advisor for a fixed term contract until March 2025 for a professional and vibrant organisation. The ideal candidate will have previous experience gained from within a generalist role and experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now would preferred. The role is flexible and the candidate can be based anywhere within a defined area/region where an office is e.g. Wiltshire/ Hampshire. Monday to Friday (phone number removed)pm Role Purpose Provide an excellent and credible People function as part of the wider employee relations and People team Provide a proactive and effective HR generalist advisory service to colleagues and leaders, ensuring they are aware of relevant policy, principles and processes and signpost relevant information and guidance, as required. Build and maintain strong working relationships at all levels with the client group and manage employee relationships, promptly responding to queries and managing expectations Provide support and coaching to leaders in respect of employee relations issues and case management, escalating to, and supporting the ER partner/s where appropriate. This may include, attending meetings, note taking, preparing information packs, and ensuring any related correspondence is managed and filed appropriately Support HR projects as required. Support the People Hub operations (all directorate areas) as required. This role reports to the relevant Employee Relations Partner but will also support the Strategic Business Partners as required, and where required the wider People team, to provide a cohesive professional service to all leaders and colleagues within the Company Group. High standards of customer service are the expected norm for the delivery of an evolving, proactive, and exceptional service provision to internal customers. Experience and qualifications Knowledge and understanding of HR administration and HR technology. Experience of working within an HR team within a specialist or generalist service model. Client relationship management: act as first point of contact for absence management advice for colleagues or leaders at all levels of the organisation. Basic understanding of GDPR and experienced in the management of HR systems, including case management and digital filing systems. Previous relevant experience working in a generalist HR advisor role Experience of working within a fast-paced environment is essential Proficiency using Microsoft Office applications such as Outlook, Word, Excel, PowerPoint Experience with HR Information Systems (i.e., iTrent or Dynamics HR), SharePoint and Service Now is preferred Hold (or be working towards) a recognised HR or CIPD Level 5 qualification
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 02, 2024
Full time
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
May 02, 2024
Full time
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2024
Full time
Where: Doxford Park, Sunderland Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 per hour rising to £12.34 per hour at 9 months in role If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Sunderland? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? - A great starting salary of £23,504 rising to £24,064 after 9 months of being here, plus an uncapped super simple commission scheme - Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. - Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. - Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. - Volunteering days, so you can give back to your local community. - Optional Private Healthcare and Dental, to protect you and your family. - Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
May 02, 2024
Full time
Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Hourly rate: £12.05 If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE . We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr ? We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504.00 rising to £24,064.00 after 9 months of being here, plus an uncapped super simple commission scheme Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Concierge service. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
May 02, 2024
Full time
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Job Description OTE - £45,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Swindon . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03952
May 02, 2024
Full time
Job Description OTE - £45,000 - Uncapped Commission - Career ProgressionAt Connells , we're looking for a highly motivated Senior Estate Agent to complement our fantastic residential sales team as a Senior Sales Negotiator in branch in Swindon . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car Allowance Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03952
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
May 02, 2024
Full time
Do you have great customer service & administration skills and want to progress your career? Come and help support our Front of House team here at Markel Law What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs. Join us and play your part in something special! The opportunity: We have an exciting opportunity for a Receptionist to join our team here at Markel International. The role will report into our Support Services Manager and will involve working on our main reception desk at our Leeds. What you'll be doing: Be the Front of House face of our Leeds office Meet and Greet all clients and associates including managing conference facilities and room bookings/catering requirements of Leeds office Provide Facilities support to Operations and Support services Manager Be responsible for general office admin ensuring all Leeds post is managed and distributed in a timely manner adhering to any deadlines and data protection regulations Provide excellent Customer Service for inbound reception calls maintaining service levels Ensure all security/H&S requirements are maintained when welcoming visitors and new starters within required standards in line with relevant procedure Our must haves: Demonstrate strong communication and organisational skills with an ability to prioritise workload Good IT skills including strong attention to detail and accuracy managing and logging calls Excellent Customer Service skills Demonstrate first class client care and communication skills across all levels. Effective team player, demonstrate positive and co-operative interaction with team members. Who we are: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people We win together We strive for better We enjoy the everyday We think further What's in it for you: A great starting salary plus quarterly bonus & strong benefits package 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that! Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
May 02, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ