Job Title: Streetworks Coordinator Job Type: Permanent, full time Location : Kent Key Responsibilities: Thoroughly assess defects and determine liability, ensuring accurate resolution through effective decision-making processes. Initiate the permit application process through client channels, ensuring compliance with regulatory requirements and internal procedures. Identify and recommend appropriate Traffic Management (TM) strategies to ensure safe and efficient project execution. Review and take appropriate actions on Accepting/Disputing Fixed Penalty Notices (FPNs) related to works. Collaborate closely with local authorities to ensure smooth coordination of works and adherence to regulatory guidelines. Establish and nurture strong relationships among the company, clients, and project teams to facilitate effective communication and collaboration. Provide support in administrative registrations and work stoppages as needed, contributing to the overall project management process. Manage streetworks systems, allocating works to designated teams based on skill sets, availability, and project requirements. Efficiently import works received through the client database, ensuring accurate data entry and seamless integration into internal systems. Conduct regular weekly meetings with clients to deliver updates on defect resolutions and ongoing projects. Collect and organise data to present in monthly performance meetings with the client, offering insights into project progress and outcomes. Key Attributes: Conscientious and willing to learn and develop Good understanding of NRSWA and Traffic Management is essential Team player - happy to assist colleagues and considerate of others Good attention to detail Good verbal and written communication skills Essential: Due to the office location, applicants will need their own transport. Package: Job Type: Streetworks CoordinatorFull-time, permanent positionSalary: £25,000.00 to £33,000 per year (dependent on level of experience)Benefits include: Training and Development Career Progression Onsite parking Life insurance About the company: My client, a leading provider of bespoke reinstatement services for Gas, Water and Power Networks, is seeking a motivated and experienced Streetworks Coordinator to join their team. With a focus on safety, innovation, and collaboration, they have built a strong reputation for their reliability, turnaround times, and high-quality customer service. With an annual turnover of over £100million, and a fleet of 800+ vehicles with 700+ employees, this could be your chance to join a very stable business experiencing tremendous growth.
May 02, 2024
Full time
Job Title: Streetworks Coordinator Job Type: Permanent, full time Location : Kent Key Responsibilities: Thoroughly assess defects and determine liability, ensuring accurate resolution through effective decision-making processes. Initiate the permit application process through client channels, ensuring compliance with regulatory requirements and internal procedures. Identify and recommend appropriate Traffic Management (TM) strategies to ensure safe and efficient project execution. Review and take appropriate actions on Accepting/Disputing Fixed Penalty Notices (FPNs) related to works. Collaborate closely with local authorities to ensure smooth coordination of works and adherence to regulatory guidelines. Establish and nurture strong relationships among the company, clients, and project teams to facilitate effective communication and collaboration. Provide support in administrative registrations and work stoppages as needed, contributing to the overall project management process. Manage streetworks systems, allocating works to designated teams based on skill sets, availability, and project requirements. Efficiently import works received through the client database, ensuring accurate data entry and seamless integration into internal systems. Conduct regular weekly meetings with clients to deliver updates on defect resolutions and ongoing projects. Collect and organise data to present in monthly performance meetings with the client, offering insights into project progress and outcomes. Key Attributes: Conscientious and willing to learn and develop Good understanding of NRSWA and Traffic Management is essential Team player - happy to assist colleagues and considerate of others Good attention to detail Good verbal and written communication skills Essential: Due to the office location, applicants will need their own transport. Package: Job Type: Streetworks CoordinatorFull-time, permanent positionSalary: £25,000.00 to £33,000 per year (dependent on level of experience)Benefits include: Training and Development Career Progression Onsite parking Life insurance About the company: My client, a leading provider of bespoke reinstatement services for Gas, Water and Power Networks, is seeking a motivated and experienced Streetworks Coordinator to join their team. With a focus on safety, innovation, and collaboration, they have built a strong reputation for their reliability, turnaround times, and high-quality customer service. With an annual turnover of over £100million, and a fleet of 800+ vehicles with 700+ employees, this could be your chance to join a very stable business experiencing tremendous growth.
Office Coordinator, International Software Company, Permanent, South East London, £30-35k plus excellent benefits. Our client, an international software company based in London requires a dynamic and experienced office4 administrator to take responsibility for the success of their new London office and briefing centre. Relocating to new offices in June, they will have world-class presentation, meeting and briefing space for customers, colleagues and partners. This role is a part of a global operations team covering business services, travel and logistics, events, expense management and administration. Core work hours are 9am-6pm, the role is office based. The main duties of the Office Coordinator role are: Create a professional, positive and welcoming environment for colleagues and guests Proactive management of front-of-house, meeting rooms and desk space Clerical, administrative and logistical tasks inc. ordering supplies, office equipment, and processing invoices Supporting sales team Raising and tracking POs and processing invoices Approving travel Plan events, sourcing and ordering merchandise for events Booking hotel accommodation Book meetings and schedule events Maintain internal databases Submit expense reports Maintain a filing system Prepare regular reports and presentations Coordinating schedules and managing calendars Skills & Experience Positive team player, self-driven and results oriented, with excellent attention to detail Excellent anticipation and forward planning Reliable and determined, and keen to assume responsibility for projects processes and policy Ability to provide a high standard of operational and administration support in a dynamic environment Proven experience in a relevant role Experience with office management tools i.e. LibreOffice Excellent organizational and time-management skills Strong written and oral communication skills Problem-solving attitude with an eye for detail Self-driven, results oriented with a positive outlook A natural forward planner Excellent attention to detail A team player Due to the large number of applications that we receive, only shortlisted applicants will be contacted. This is an excellent opportunity. Apply now! Val Wade Recruitment are actively looking for applicants from underrepresented communitiesand pride ourselves as an equal opportunities' employer and agency
May 02, 2024
Full time
Office Coordinator, International Software Company, Permanent, South East London, £30-35k plus excellent benefits. Our client, an international software company based in London requires a dynamic and experienced office4 administrator to take responsibility for the success of their new London office and briefing centre. Relocating to new offices in June, they will have world-class presentation, meeting and briefing space for customers, colleagues and partners. This role is a part of a global operations team covering business services, travel and logistics, events, expense management and administration. Core work hours are 9am-6pm, the role is office based. The main duties of the Office Coordinator role are: Create a professional, positive and welcoming environment for colleagues and guests Proactive management of front-of-house, meeting rooms and desk space Clerical, administrative and logistical tasks inc. ordering supplies, office equipment, and processing invoices Supporting sales team Raising and tracking POs and processing invoices Approving travel Plan events, sourcing and ordering merchandise for events Booking hotel accommodation Book meetings and schedule events Maintain internal databases Submit expense reports Maintain a filing system Prepare regular reports and presentations Coordinating schedules and managing calendars Skills & Experience Positive team player, self-driven and results oriented, with excellent attention to detail Excellent anticipation and forward planning Reliable and determined, and keen to assume responsibility for projects processes and policy Ability to provide a high standard of operational and administration support in a dynamic environment Proven experience in a relevant role Experience with office management tools i.e. LibreOffice Excellent organizational and time-management skills Strong written and oral communication skills Problem-solving attitude with an eye for detail Self-driven, results oriented with a positive outlook A natural forward planner Excellent attention to detail A team player Due to the large number of applications that we receive, only shortlisted applicants will be contacted. This is an excellent opportunity. Apply now! Val Wade Recruitment are actively looking for applicants from underrepresented communitiesand pride ourselves as an equal opportunities' employer and agency
Project Coordinator - Romsey - Up to £30,000 Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Assist senior managers with various tasks such as diary management, travel arrangements, visa applications, and itinerary preparation Review and optimise diary for efficient time and resource utilisation Support client services team in coordinating the preparation and delivery of larger client projects Complete client account management calls and collaborate with senior managers on sales opportunities Communicate with clients to ensure delivery of services and support business goals Monitor incoming phone and email queries whilst maintaining up to date records Key competences of the Project Coordinator: Confident and highly motivated individual with customer serve and administration experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast pace environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a permanent and full-time role offering an annual salary up to £30K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and cutting-edge business, please APPLY NOW!
May 02, 2024
Full time
Project Coordinator - Romsey - Up to £30,000 Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Project Coordinator to join a dynamic and well-established business in Romsey. The Project Coordinator role will primarily involve coordinating multiple projects with varying deadlines and providing assistance to a range of senior managers with diary management and co-ordination support. Main duties of the Project Coordinator: Assist senior managers with various tasks such as diary management, travel arrangements, visa applications, and itinerary preparation Review and optimise diary for efficient time and resource utilisation Support client services team in coordinating the preparation and delivery of larger client projects Complete client account management calls and collaborate with senior managers on sales opportunities Communicate with clients to ensure delivery of services and support business goals Monitor incoming phone and email queries whilst maintaining up to date records Key competences of the Project Coordinator: Confident and highly motivated individual with customer serve and administration experience Meticulous attention to detail and commitment to accuracy Adaptability to work at a fast pace environment and solve problems proactively Exceptional organisation, time management, and prioritisation abilities Excellent written and verbal communication skills, adept at handling client data and interactions at all levels Ability to effectively handle last-minute changes and meet tight deadlines Highly Proficient in Microsoft Office software and conferencing platforms The Project Coordinator is a permanent and full-time role offering an annual salary up to £30K dependent on experience alongside many benefits, including company events, cycle to work scheme, free onsite parking, and many others! The Project Coordinator role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and cutting-edge business, please APPLY NOW!
Team Administrator & Coordinator / Work Planner & Scheduler with strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment is required for a fast growing and innovative Engineering and Fabrication company based in Rochester, Kent. As a successful candidate you must have previous experience coordinating, booking / scheduling and planning work schedules. Ideally this experience will be gained from working within an Engineering / Maintenance / Facilities / Construction or similar industry. SALARY: £25,000 - £30,000 per annum LOCATION: Rochester, Kent (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 8:30am to 4:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Team Administrator & Coordinator / Work Planner & Schedulerwith strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment. Working as a Team Administrator & Coordinator / Work Planner & Scheduler you will join a company that pride themselves on being a family feel business with a great work life balance culture. As a successful candidate you will join the company's existing Administration and Work Planning Team who support Project Supervisors and clients with the coordination of the Engineering Team. As the Team Administrator & Coordinator / Work Planner & Scheduler you will support commercial clients with maintenance and reactive repairs across a radius, ensuring work orders are scheduled and allocated to operatives through the booking system. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your role as an Team Administrator & Coordinator / Work Planner & Schedulerwill include: Booking all repairs / appointments before arranging appropriate resource Planning and scheduling works for operatives as well as daily emergency and reactive work Liaising with engineers, subcontractors, customers to ensure that they have all relevant information to carry out repairs Data input / raising works on Joblogic Preparing and maintaining operational reports, sending these out to clients to meet deadlines Checking all portals throughout the day, ensure jobs are not missed and keeping to SLAs Updating Engineers appointment calendar - liaise any discrepancies to HR Handling all engineers' timesheets, first line before payroll. Ensuring they are processed within deadlines and have correct information Dealing with enquiries Letter formatting to prompt urgency or works in need of scheduling Communicating effectively with management and colleagues to aid smooth running between office and engineers Meeting KPIs Following GDPR Guidelines and protecting personal data Answering inbound and outbound calls and dealing with enquiries CANDIDATE REQUIREMENTS Previous experience in a similar role and within a similar industry such as Engineering / Maintenance / Facilities / Construction etc., where you are liaising with Engineers / Trades People and scheduling their daily jobs Ability to manage multiple tasks simultaneously Strong communication skills, both written and verbal Ability to work independently and as part of a team Ability to work in a fast-paced environment with multiple priorities and deadlines Confidence with working in a team or alone HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12118 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Rochester, Kent. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
May 02, 2024
Full time
Team Administrator & Coordinator / Work Planner & Scheduler with strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment is required for a fast growing and innovative Engineering and Fabrication company based in Rochester, Kent. As a successful candidate you must have previous experience coordinating, booking / scheduling and planning work schedules. Ideally this experience will be gained from working within an Engineering / Maintenance / Facilities / Construction or similar industry. SALARY: £25,000 - £30,000 per annum LOCATION: Rochester, Kent (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 8:30am to 4:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Team Administrator & Coordinator / Work Planner & Schedulerwith strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment. Working as a Team Administrator & Coordinator / Work Planner & Scheduler you will join a company that pride themselves on being a family feel business with a great work life balance culture. As a successful candidate you will join the company's existing Administration and Work Planning Team who support Project Supervisors and clients with the coordination of the Engineering Team. As the Team Administrator & Coordinator / Work Planner & Scheduler you will support commercial clients with maintenance and reactive repairs across a radius, ensuring work orders are scheduled and allocated to operatives through the booking system. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your role as an Team Administrator & Coordinator / Work Planner & Schedulerwill include: Booking all repairs / appointments before arranging appropriate resource Planning and scheduling works for operatives as well as daily emergency and reactive work Liaising with engineers, subcontractors, customers to ensure that they have all relevant information to carry out repairs Data input / raising works on Joblogic Preparing and maintaining operational reports, sending these out to clients to meet deadlines Checking all portals throughout the day, ensure jobs are not missed and keeping to SLAs Updating Engineers appointment calendar - liaise any discrepancies to HR Handling all engineers' timesheets, first line before payroll. Ensuring they are processed within deadlines and have correct information Dealing with enquiries Letter formatting to prompt urgency or works in need of scheduling Communicating effectively with management and colleagues to aid smooth running between office and engineers Meeting KPIs Following GDPR Guidelines and protecting personal data Answering inbound and outbound calls and dealing with enquiries CANDIDATE REQUIREMENTS Previous experience in a similar role and within a similar industry such as Engineering / Maintenance / Facilities / Construction etc., where you are liaising with Engineers / Trades People and scheduling their daily jobs Ability to manage multiple tasks simultaneously Strong communication skills, both written and verbal Ability to work independently and as part of a team Ability to work in a fast-paced environment with multiple priorities and deadlines Confidence with working in a team or alone HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12118 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Rochester, Kent. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Member Services Support Coordinator My client is a growing insurance company and are looking for additional admin support for their busy Claims Department Duties include: Answering inbound calls, including claims overflow calls Distribution of all correspondence received via post & through email minimal delays Maintaining postage credit and ordering stationery Printing, packing up and sending member documentation Reviewing outstanding renewals Forwarding on and following up on customer invoices Recording all documents received relating to a registered claim Skills Required Use of concise, clear and appropriate language Listening and responding effectively Reasoning and ability to identify possible problems Able to build rapport and successful relationships Empathetic; able to identify, understand and respond to different views Organisation skills; ability to manage multiple demands This role would suit a bright individual who is looking to gain experience in a friendly insurance company. This role comes with excellent benefits including bonus, healthcare and pension The company are based in Rickmansworth but will be moving to Croxley Business Park in June. For more information please contact Charmaine
May 02, 2024
Full time
Member Services Support Coordinator My client is a growing insurance company and are looking for additional admin support for their busy Claims Department Duties include: Answering inbound calls, including claims overflow calls Distribution of all correspondence received via post & through email minimal delays Maintaining postage credit and ordering stationery Printing, packing up and sending member documentation Reviewing outstanding renewals Forwarding on and following up on customer invoices Recording all documents received relating to a registered claim Skills Required Use of concise, clear and appropriate language Listening and responding effectively Reasoning and ability to identify possible problems Able to build rapport and successful relationships Empathetic; able to identify, understand and respond to different views Organisation skills; ability to manage multiple demands This role would suit a bright individual who is looking to gain experience in a friendly insurance company. This role comes with excellent benefits including bonus, healthcare and pension The company are based in Rickmansworth but will be moving to Croxley Business Park in June. For more information please contact Charmaine
Page Personnel Secretarial & Business Support
Pinner, Middlesex
An opportunity has arisen for a diligent Client Services Coordinator/ IFA Administrator to join a team in the Financial Services industry, based in Pinner. The candidate will provide crucial administrative support, ensuring the smooth operation of the Secretarial & Business Support department. Client Details This is a leading company in the Financial Services industry based in Pinner. With a sizeable team of dedicated professionals, the company has built a strong reputation for delivering high-quality financial planning services to clients across the UK. Description Support the team in all administrative tasks Coordinate client correspondence and maintain client records Assist in preparing client reports and financial plans Manage appointment scheduling and meeting preparations Ensure compliance with financial regulations and company policies Facilitate smooth communication between clients and financial advisors Handle client queries and provide excellent customer service Participate in team meetings and contribute to team objectives Office management Profile A successful Client Services Coordinator/ IFA Administrator should have: A basic understanding of financial planning services Excellent administrative and organisational skills Strong communication skills, both written and verbal Good customer service skills with a client-focused approach Ability to work effectively as part of a team and independently Live locally to Pinner and able to be office based full time during probation Job Offer A competitive salary negotiable dependent on experience Annual leave of 25 days plus bank holidays Potential for an annual bonus (discretionary based on company performance) An inclusive and supportive company culture A chance to grow and develop in the Financial Services industry Parking
May 02, 2024
Full time
An opportunity has arisen for a diligent Client Services Coordinator/ IFA Administrator to join a team in the Financial Services industry, based in Pinner. The candidate will provide crucial administrative support, ensuring the smooth operation of the Secretarial & Business Support department. Client Details This is a leading company in the Financial Services industry based in Pinner. With a sizeable team of dedicated professionals, the company has built a strong reputation for delivering high-quality financial planning services to clients across the UK. Description Support the team in all administrative tasks Coordinate client correspondence and maintain client records Assist in preparing client reports and financial plans Manage appointment scheduling and meeting preparations Ensure compliance with financial regulations and company policies Facilitate smooth communication between clients and financial advisors Handle client queries and provide excellent customer service Participate in team meetings and contribute to team objectives Office management Profile A successful Client Services Coordinator/ IFA Administrator should have: A basic understanding of financial planning services Excellent administrative and organisational skills Strong communication skills, both written and verbal Good customer service skills with a client-focused approach Ability to work effectively as part of a team and independently Live locally to Pinner and able to be office based full time during probation Job Offer A competitive salary negotiable dependent on experience Annual leave of 25 days plus bank holidays Potential for an annual bonus (discretionary based on company performance) An inclusive and supportive company culture A chance to grow and develop in the Financial Services industry Parking
Student Servies Coordinator A leading Education organsisation are seeking a Student Services Coordinator to join their ambitious team. The primary objective of this role is to oversee support services and administrative tasks for all enrolled students. Key Responsibilities: Written Communication: Drafting and maintaining standardised communications, overseeing student queries, and managing communication data. Verbal Communication: Supervising incoming and outgoing student calls, and documenting verbal communication records. Supporting Student Representatives: Recruiting, onboarding, and providing ongoing support for student representatives, including coordinating meetings and managing data. Management of Graduation Events: Coordinating event communications, representing the companies at ceremonies, and maintaining ceremony records. Learning Platform Administration: Managing student accounts on Moodle, coordinating service presence in Study Skills modules, and monitoring forums. Release of Student Marks: Collaborating in mark release processes, and managing mark release to students through Moodle. Supervision of Team Members: Delegating tasks, providing support through meetings and one-to-one sessions, reporting on progress and well-being, and participating in team recruitment. Collaboration: Working with other teams, representing Student Services in meetings, collaborating with different departments, and contributing to cross-departmental projects. Required Skills: Comprehensive understanding of support and administration services for postgraduate programs Effective management of customer services and team members Proficiency in data analysis and presentation Strong communication abilities Quality assurance expertise Time management skills What you'll get in return Flexitime Hybrid Working Arrangements 33 days of annual leave Employee Assistance Programme Pension Scheme Office Amenities including free parking and refreshments Continuous Training Opportunities Recognition and reward incentives Participation in social, well-being, and fund-raising events Discounts with various high street retailers Please get in touch if you would like to find out more. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 01, 2024
Full time
Student Servies Coordinator A leading Education organsisation are seeking a Student Services Coordinator to join their ambitious team. The primary objective of this role is to oversee support services and administrative tasks for all enrolled students. Key Responsibilities: Written Communication: Drafting and maintaining standardised communications, overseeing student queries, and managing communication data. Verbal Communication: Supervising incoming and outgoing student calls, and documenting verbal communication records. Supporting Student Representatives: Recruiting, onboarding, and providing ongoing support for student representatives, including coordinating meetings and managing data. Management of Graduation Events: Coordinating event communications, representing the companies at ceremonies, and maintaining ceremony records. Learning Platform Administration: Managing student accounts on Moodle, coordinating service presence in Study Skills modules, and monitoring forums. Release of Student Marks: Collaborating in mark release processes, and managing mark release to students through Moodle. Supervision of Team Members: Delegating tasks, providing support through meetings and one-to-one sessions, reporting on progress and well-being, and participating in team recruitment. Collaboration: Working with other teams, representing Student Services in meetings, collaborating with different departments, and contributing to cross-departmental projects. Required Skills: Comprehensive understanding of support and administration services for postgraduate programs Effective management of customer services and team members Proficiency in data analysis and presentation Strong communication abilities Quality assurance expertise Time management skills What you'll get in return Flexitime Hybrid Working Arrangements 33 days of annual leave Employee Assistance Programme Pension Scheme Office Amenities including free parking and refreshments Continuous Training Opportunities Recognition and reward incentives Participation in social, well-being, and fund-raising events Discounts with various high street retailers Please get in touch if you would like to find out more. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Lloyd Recruitment Services Ltd
East Grinstead, Sussex
Lloyd Recruitment Services are pleased to be working with a leading business based in East Grinstead who are currently in search of an Operations Coordinator to join their team on a full-time permanent basis. Purpose of job: As the Operations Coordinator, you will be responsible for coordinating the operational activities of the business in close collaboration with colleagues to meet the business objectives. What's in it for you? Salary of £27.5K plus excellent company benefits Mixture of office working and WFH Monday to Friday - 9am - 5pm 25 days holiday plus bank holidays on top Opportunity to purchase or sell up to 5 days holiday per year Company Pension Private Health Scheme Discounted Gym membership Discount across 100's retailers Eye Care Voucher Scheme Duties: Cultivating and sustaining effective working relationships with external partners associated with the organisation. This includes addressing enquiries related to various processes such as reservations, modifications, cancellations, and special requests Timely and professional response to all communications, both written and verbal, with a focus on delivering excellent customer service to foster ongoing engagement with the department Collaborating with the Finance department to investigate and resolve payment-related enquiries from external partners, arising from various transactions Working alongside the customer services team to address and resolve customer complaints, ensuring meticulous issue logging for accurate reporting and contributing to continuous improvement decisions Managing the database by updating information on pricing, allocations, special offers, and other relevant data for precise product pricing Reviewing and updating product information on CMS for presentation on the organisation's website Assisting the wider team by addressing queries related to services or general enquiries. Additionally, contributing to designing and conducting training sessions Assisting the Operations Manager in coordinating and implementing various initiatives to enhance team efficiency and productivity Coordinating with different teams to ensure efficient distribution and completion of daily operational tasks Supervising online customer feedback and reviews, utilising this information to enhance customer satisfaction and overall reputation Representing the organisation at various events and conferences Facilitating partnerships and collaborations with external entities Ensuring all materials in customer-facing areas adhere to a consistent corporate design and style, promoting a professional and distinctive brand image Ensuring that the organisation's activities align with safety, health, and environmental policies. Reporting incidents and suggesting improvements in these areas Overview: Fluent in English. Additional European languages a bonus Previous administration experience Strong people skills - friendly and a team player Excellent verbal and written communication skills Highly numerate Drive and motivation - ambitious, dynamic, passionate, and driven - eager to progress and move things forward Excellent attention to detail Innovative thinker and creative problem solver Ability to deal with a wide range of tasks with conflicting priorities Experience in dealing with customers and suppliers in a variety of situations Salary £27,500 Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 01, 2024
Full time
Lloyd Recruitment Services are pleased to be working with a leading business based in East Grinstead who are currently in search of an Operations Coordinator to join their team on a full-time permanent basis. Purpose of job: As the Operations Coordinator, you will be responsible for coordinating the operational activities of the business in close collaboration with colleagues to meet the business objectives. What's in it for you? Salary of £27.5K plus excellent company benefits Mixture of office working and WFH Monday to Friday - 9am - 5pm 25 days holiday plus bank holidays on top Opportunity to purchase or sell up to 5 days holiday per year Company Pension Private Health Scheme Discounted Gym membership Discount across 100's retailers Eye Care Voucher Scheme Duties: Cultivating and sustaining effective working relationships with external partners associated with the organisation. This includes addressing enquiries related to various processes such as reservations, modifications, cancellations, and special requests Timely and professional response to all communications, both written and verbal, with a focus on delivering excellent customer service to foster ongoing engagement with the department Collaborating with the Finance department to investigate and resolve payment-related enquiries from external partners, arising from various transactions Working alongside the customer services team to address and resolve customer complaints, ensuring meticulous issue logging for accurate reporting and contributing to continuous improvement decisions Managing the database by updating information on pricing, allocations, special offers, and other relevant data for precise product pricing Reviewing and updating product information on CMS for presentation on the organisation's website Assisting the wider team by addressing queries related to services or general enquiries. Additionally, contributing to designing and conducting training sessions Assisting the Operations Manager in coordinating and implementing various initiatives to enhance team efficiency and productivity Coordinating with different teams to ensure efficient distribution and completion of daily operational tasks Supervising online customer feedback and reviews, utilising this information to enhance customer satisfaction and overall reputation Representing the organisation at various events and conferences Facilitating partnerships and collaborations with external entities Ensuring all materials in customer-facing areas adhere to a consistent corporate design and style, promoting a professional and distinctive brand image Ensuring that the organisation's activities align with safety, health, and environmental policies. Reporting incidents and suggesting improvements in these areas Overview: Fluent in English. Additional European languages a bonus Previous administration experience Strong people skills - friendly and a team player Excellent verbal and written communication skills Highly numerate Drive and motivation - ambitious, dynamic, passionate, and driven - eager to progress and move things forward Excellent attention to detail Innovative thinker and creative problem solver Ability to deal with a wide range of tasks with conflicting priorities Experience in dealing with customers and suppliers in a variety of situations Salary £27,500 Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Strategic Engagement Coordinator (Temporary, 6 months) Rate: £17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of £17.22. Please email you CV to: We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an experienced scheduler to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy. Hours can be flexible for a candidate experienced in Scheduling. Service Coordinator £23,000-25,000 FTE per annum Part time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 01, 2024
Full time
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an experienced scheduler to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy. Hours can be flexible for a candidate experienced in Scheduling. Service Coordinator £23,000-25,000 FTE per annum Part time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
May 01, 2024
Full time
Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
FRENCH SELECTION UK French speaking Sales Support Coordinator Technology, Sales support, Customer Support, CRM, Sales, Customer service, Account Management, Admin, Pre-sales, Aftersales, Orders, Data input, Sales Administration, Account Manager, B2B, Order processing, Fluent in French Salary: Up to £27,000 + benefits Location: Northwich, Cheshire- Hybrid Working Pattern At commutable distance by car from: Northwich, Winsford, Manchester, Altrincham, Warrington, Stockport, Sale, Leigh, Wilmslow, Macclesfield, Stretford, South Manchester, Liverpool, The Wirral, Crewe, Stoke-on-Trent, Wrexham, Greater Manchester, Lancashire, Merseyside, Cheshire etc. Ref: 2320F VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 2320F. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. NO COLD CALLING The Company: Our client empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape. Main duties: To provide exceptional customer service and sales support that inspires trust and confidence. The Role: - To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers. - To ensure accurate processing of customer orders, and to act as the primary point of contact. - To ensure timely delivery of client orders, resolving issues and keeping customers informed. - To engage with clients to collect feedback, resolve inquiries, and offer solutions. - To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization. - To keep a record of all customer interactions in our CRM system accurately and timely. - To carry out any additional tasks that may be needed occasionally. The Candidate: - Fluent in French (written and spoken) Essential - Previous experience in sales support or administrative role - beneficial - Interest in technology and strong IT skills advantageous - Excellent communication & interpersonal skills - Ambitious and driven - Confident and dynamic Salary: Up to £27,000 French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 01, 2024
Full time
FRENCH SELECTION UK French speaking Sales Support Coordinator Technology, Sales support, Customer Support, CRM, Sales, Customer service, Account Management, Admin, Pre-sales, Aftersales, Orders, Data input, Sales Administration, Account Manager, B2B, Order processing, Fluent in French Salary: Up to £27,000 + benefits Location: Northwich, Cheshire- Hybrid Working Pattern At commutable distance by car from: Northwich, Winsford, Manchester, Altrincham, Warrington, Stockport, Sale, Leigh, Wilmslow, Macclesfield, Stretford, South Manchester, Liverpool, The Wirral, Crewe, Stoke-on-Trent, Wrexham, Greater Manchester, Lancashire, Merseyside, Cheshire etc. Ref: 2320F VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 2320F. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. NO COLD CALLING The Company: Our client empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape. Main duties: To provide exceptional customer service and sales support that inspires trust and confidence. The Role: - To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers. - To ensure accurate processing of customer orders, and to act as the primary point of contact. - To ensure timely delivery of client orders, resolving issues and keeping customers informed. - To engage with clients to collect feedback, resolve inquiries, and offer solutions. - To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization. - To keep a record of all customer interactions in our CRM system accurately and timely. - To carry out any additional tasks that may be needed occasionally. The Candidate: - Fluent in French (written and spoken) Essential - Previous experience in sales support or administrative role - beneficial - Interest in technology and strong IT skills advantageous - Excellent communication & interpersonal skills - Ambitious and driven - Confident and dynamic Salary: Up to £27,000 French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
May 01, 2024
Full time
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we re on the lookout for those with great communication and relationshipskills and a passion for property! The role of a Customer Service Advisor: You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include: Managing repairs and maintenance Dealing with tenant arrears Negotiating end of tenancy deposits Complying with gas audits Having a competent lettings legislation knowledge to help and support where necessary - full training is provided Skills and attributes of a Customer Service Advisor: Previous experience in an administrative role - essential Influencing and negotiation skills Professional communication skills Rapport building skills Confidence both conversationally and in writing Excellent decision making capabilities Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties - Full training, support and guidance will be provided as well as access to an industry tech qualification. What you get in return for a career as a Customer Service Advisor with Countrywide: 23 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Free on-site parking Casual dress Wellness benefits, we are part of the wellness charity - MIND, the fight for mental health Why join us as a Customer Service Advisor? At Countrywide , our passion for property and strong focus on people sets us apart. We don t see buying, selling, renting and letting as processes - for us, they re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Kickstart your career at Countrywide today! CC00413
Morgan McKinley is looking for an experienced Operations Administrator with proven admin and customer service skills to work for a lovely company in East Grinstead. They are looking for an Operations Admin Coordinator to assist with the customer bookings and the operations such as; payment queries, resolving customer booking queries etc. The Operations Administrator role will be hybrid working after 1 month. Salary: up to £27,500 + excellent benefits Location: East Grinstead - hybrid - 2-3 days office based Hours: 9-5 Monday to Friday Admin & Customer Operations duties: Answering customer queries regarding their travel reservations, confirmations, amendments, cancellations, special requests etc. Data entry - checking and inputting of data Work with the Finance department to investigate and resolve payment queries Update and monitor inhouse prices / policies etc Monitor and respond to all customers communications via telephone and email Resolve all customer complaints and ensure all issues are logged Maintaining and updating inhouse database to ensure products / offers / prices are accurate Skills and experience: Proven administration and customer services skills Excellent communication skills both verbally and written Good IT skills Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
May 01, 2024
Full time
Morgan McKinley is looking for an experienced Operations Administrator with proven admin and customer service skills to work for a lovely company in East Grinstead. They are looking for an Operations Admin Coordinator to assist with the customer bookings and the operations such as; payment queries, resolving customer booking queries etc. The Operations Administrator role will be hybrid working after 1 month. Salary: up to £27,500 + excellent benefits Location: East Grinstead - hybrid - 2-3 days office based Hours: 9-5 Monday to Friday Admin & Customer Operations duties: Answering customer queries regarding their travel reservations, confirmations, amendments, cancellations, special requests etc. Data entry - checking and inputting of data Work with the Finance department to investigate and resolve payment queries Update and monitor inhouse prices / policies etc Monitor and respond to all customers communications via telephone and email Resolve all customer complaints and ensure all issues are logged Maintaining and updating inhouse database to ensure products / offers / prices are accurate Skills and experience: Proven administration and customer services skills Excellent communication skills both verbally and written Good IT skills Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
May 01, 2024
Full time
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
Role: Key Accounts Co-ordinator Industry: Manufacturing Location: Basingstoke Hampshire Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Key Accounts Co-ordinator This role is a busy role and you will based in the office 3 days a week and from home 2 days a week. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector. The Customer Services department is seeking to recruit a Key Accounts Coordinator. The successful candidate will report directly to the Key Accounts Manager. They will take full ownership of all aspects of managing their designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers, and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers' requirements Developing and improving the EDI relationship Scheduling and attending meetings Producing minutes and controlling the action points from the meetings Monitor the dispatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required The ideal candidate will have the following skills, knowledge and experience: Recent experience of face to face-to-face Key accounts management is desirable Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) A thorough understanding of Customer Services Processes would be an advantage A flexible and willing attitude Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage. The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday. Benefits: Career progression Pension scheme Health scheme Strong training programme Next steps Apply today with your up to date CV, our client is able to interview ASAP for a quick turnaround - so don't miss out Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Role: Key Accounts Co-ordinator Industry: Manufacturing Location: Basingstoke Hampshire Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Key Accounts Co-ordinator This role is a busy role and you will based in the office 3 days a week and from home 2 days a week. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector. The Customer Services department is seeking to recruit a Key Accounts Coordinator. The successful candidate will report directly to the Key Accounts Manager. They will take full ownership of all aspects of managing their designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers, and providing monthly business reports. This is a varied and challenging position which will involve: Understanding Key Account customers' requirements Developing and improving the EDI relationship Scheduling and attending meetings Producing minutes and controlling the action points from the meetings Monitor the dispatch performance of orders assisting in warehouse workload management Actively involved in the change management process; raising and testing change management forms as required The ideal candidate will have the following skills, knowledge and experience: Recent experience of face to face-to-face Key accounts management is desirable Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office Excel (preferably 2010) A thorough understanding of Customer Services Processes would be an advantage A flexible and willing attitude Demonstrate attention to detail Used to dealing with SLAs and tight deadlines with changing customer demands This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage. The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday. Benefits: Career progression Pension scheme Health scheme Strong training programme Next steps Apply today with your up to date CV, our client is able to interview ASAP for a quick turnaround - so don't miss out Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Booking Coordinator London £14-£15p/h temp-to-perm A fantastic opportunity has arisen for an experienced Booking Coordinator to join my client, a Professional Services Company on this temp-to-perm contract. This is a fast-paced role where you will be responsible for providing excellent customer service as well as admin support to the office of a growing company. This is 5 days in office role from 8 am - 4:30 pm. What you'll do: Make outbound calls to residents on a daily basis to accumulate bookings Receive inbound calls from residents on a daily basis to make bookings Ensure timely resolution of customer issues and inquiries that arise from appointments Develop and maintain helpdesk procedures and documentation Update the spreadsheet with booking times, dates and any other notes Diary management for the electricians on-site Be proactive in making bookings and keeping dairies filled for engineers Coding up any works created from the bookings on a web-based system, iWorld General Administration duties in the office Who you are: Proficient in Excel and Outlook Experienced in a helpdesk, telephone bookings and diary appointments Excellent at problem-solving and decision-making Exceptional customer service skills with a focus on resolving issues promptly and effectively Strong communication skills, both written and verbal Proactive and use of initiative thinking Work well under pressure Previous customer service experience is necessary to be successful with your application. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
May 01, 2024
Full time
Booking Coordinator London £14-£15p/h temp-to-perm A fantastic opportunity has arisen for an experienced Booking Coordinator to join my client, a Professional Services Company on this temp-to-perm contract. This is a fast-paced role where you will be responsible for providing excellent customer service as well as admin support to the office of a growing company. This is 5 days in office role from 8 am - 4:30 pm. What you'll do: Make outbound calls to residents on a daily basis to accumulate bookings Receive inbound calls from residents on a daily basis to make bookings Ensure timely resolution of customer issues and inquiries that arise from appointments Develop and maintain helpdesk procedures and documentation Update the spreadsheet with booking times, dates and any other notes Diary management for the electricians on-site Be proactive in making bookings and keeping dairies filled for engineers Coding up any works created from the bookings on a web-based system, iWorld General Administration duties in the office Who you are: Proficient in Excel and Outlook Experienced in a helpdesk, telephone bookings and diary appointments Excellent at problem-solving and decision-making Exceptional customer service skills with a focus on resolving issues promptly and effectively Strong communication skills, both written and verbal Proactive and use of initiative thinking Work well under pressure Previous customer service experience is necessary to be successful with your application. Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
A world-class drama school and educational charity, LAMDA - the London Academy of Music & Dramatic Art - delivers exceptional vocational training in the performing arts. LAMDA's core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year. The Role We are currently seeking 3 full-time focused and enthusiastic Examination Coordinators to provide support to the administration of UK and International public and private examination sessions in order to meet the business objectives of the Examinations Department. You will provide administrative support for Examiners, Customers, and staff on Exam Track (exams management system), Freshdesk (emailing system) and Key Travel (Travel Management Company). Furthermore, you will be a strong team player and have the ability to collaborate effectively and promptly deal with customer queries relating to assessment regulations and procedures. This is a permanent, full-time position working 35 hours per week, Monday to Friday plus evening and weekend work as and when necessary. Salary: Grade 2, £23,968 - £26,977 plus benefits. APPLICATION PROCESS For a full job description, please visit our website. We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format. To apply, please provide: A covering letter to tell us a little about yourself and why this position interests you Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have CV Completed Equality and Diversity monitoring form To be considered for this role, please send the above information by e-mail to the HR Department. Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats. As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services. APPLICATION DEADLINE The closing date for all applications is 5 pm on Tuesday 7 May 2024. Interviews will be held w/c 13 May 2024. LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom. Registered in England No: 364456. Registered Office: as address. Registered Charity No: 312821.
May 01, 2024
Full time
A world-class drama school and educational charity, LAMDA - the London Academy of Music & Dramatic Art - delivers exceptional vocational training in the performing arts. LAMDA's core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year. The Role We are currently seeking 3 full-time focused and enthusiastic Examination Coordinators to provide support to the administration of UK and International public and private examination sessions in order to meet the business objectives of the Examinations Department. You will provide administrative support for Examiners, Customers, and staff on Exam Track (exams management system), Freshdesk (emailing system) and Key Travel (Travel Management Company). Furthermore, you will be a strong team player and have the ability to collaborate effectively and promptly deal with customer queries relating to assessment regulations and procedures. This is a permanent, full-time position working 35 hours per week, Monday to Friday plus evening and weekend work as and when necessary. Salary: Grade 2, £23,968 - £26,977 plus benefits. APPLICATION PROCESS For a full job description, please visit our website. We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format. To apply, please provide: A covering letter to tell us a little about yourself and why this position interests you Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have CV Completed Equality and Diversity monitoring form To be considered for this role, please send the above information by e-mail to the HR Department. Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats. As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services. APPLICATION DEADLINE The closing date for all applications is 5 pm on Tuesday 7 May 2024. Interviews will be held w/c 13 May 2024. LAMDA Limited, 155 Talgarth Road, London W14 9DA, United Kingdom. Registered in England No: 364456. Registered Office: as address. Registered Charity No: 312821.