Primary Details Time Type: Full time Worker Type: Employee The opportunity We have an exciting opportunity to join a professional, innovative, and friendly internal audit team. As a key member of QBE Group Internal Audit (GIA) you will help conduct internal audits across various divisional functions, processes and controls, in order to assess risk, propose solutions, and add value to the business. Your new role Assist in a diverse range of internal audits and engagements across the European Operations division. Perform and document internal audit planning and testing to a high standard and within timelines. Report and communicate audit results, working with management to address risk and control deficiencies; recommend remediation or control improvements, and monitor management actions. Support the implementation of best practices and new initiatives such as data analysis and agile approaches to improve efficiency and effectiveness of the team. Build and maintain effective working relationships with management, staff, and stakeholders within and outside the audits. Participate in GIA's Centre of Excellence programmes, such as underwriting, claims, ESG, data analytics, and risk culture. Potential for travel to various offices within the UK and Europe. About you: Some experience in audit or risk management within the insurance or the financial services sector would be advantageous. A relevant professional qualification, or a willingness to pursue. An analytical thinker, with the ability to explore and evaluate information, including the use of data analysis techniques. Strong communication and interpersonal skills with the ability to build relationships with stakeholders. A commitment to ongoing learning and development. Effective and engaged in a hybrid work environment. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include: Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity We have an exciting opportunity to join a professional, innovative, and friendly internal audit team. As a key member of QBE Group Internal Audit (GIA) you will help conduct internal audits across various divisional functions, processes and controls, in order to assess risk, propose solutions, and add value to the business. Your new role Assist in a diverse range of internal audits and engagements across the European Operations division. Perform and document internal audit planning and testing to a high standard and within timelines. Report and communicate audit results, working with management to address risk and control deficiencies; recommend remediation or control improvements, and monitor management actions. Support the implementation of best practices and new initiatives such as data analysis and agile approaches to improve efficiency and effectiveness of the team. Build and maintain effective working relationships with management, staff, and stakeholders within and outside the audits. Participate in GIA's Centre of Excellence programmes, such as underwriting, claims, ESG, data analytics, and risk culture. Potential for travel to various offices within the UK and Europe. About you: Some experience in audit or risk management within the insurance or the financial services sector would be advantageous. A relevant professional qualification, or a willingness to pursue. An analytical thinker, with the ability to explore and evaluate information, including the use of data analysis techniques. Strong communication and interpersonal skills with the ability to build relationships with stakeholders. A commitment to ongoing learning and development. Effective and engaged in a hybrid work environment. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include: Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to identify and resolve all detected fraud claims and assess intelligence reports on behalf of all QBE lines of business. We have a new opportunity for an experienced fraud professional to join our small team of Senior Claims Adjusters. The roll includes reviewing new referrals to the team from multiple lines of business across our European coverage of multiple countries. You will act upon intelligence received, and investigate complex claims where there are concerns with regards to the authenticity of the claim presented. Working collaboratively with other departments to create a strategy that aids the success of the defence of spurious claims thus securing the right outcome of QBE and our customers. You will work closely with our panel of solicitors, law enforcement and other regulatory bodies. Your new role Support the implementation of the Claims strategy to enable delivery of overall business targets Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Identify and investigate coverage issues so as to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required Act as a referral point to other members of the Claims team on specific tasks or in the absence of Assistant Claims Manager or Team Leader as appropriate Support the Assistant Claims Manager in the technical mentoring of junior Claims Adjusters and Technicians as required About you Experience of fraud rings and fraud across different lines of business Can demonstrate collaboration and relationship building with stakeholders and business partners Evidence of competency of statement creation or writing for use within law enforcement and courts is desired but not essential Strong Investigative skills Extensive and relevant knowledge of Claims in appropriate area Experience of working London Markets/Complex claims Experience of working within the Motor Claims and Casualty Claims areas Good understanding of regulatory bodies Demonstrate an understanding of Counter Fraud litigation and prosecution opportunities Understanding of class specific Claims knowledge Current knowledge of compliance, regulatory and statutory requirements Negotiation skills Able to produce MI and detailed reports at various levels Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. The opportunity How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of complex management liability and financial institutions claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of management liability and financial institution claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in professional indemnity and/or cyber claims Experience in law, litigation or claims in multiple jurisdictions Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of complex management liability and financial institutions claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of management liability and financial institution claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in professional indemnity and/or cyber claims Experience in law, litigation or claims in multiple jurisdictions Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee Underwriter - Casualty The Opportunity: QBE are hiring for an Underwriter to join our well-established and experienced Contractors Combined underwriting team. Offering a breadth of appetite across corporate mid-market clients, our UK book focuses on Southeast business partnering closely with regional brokers across contractors combined, product liability, multinational and varying offerings. In this role you will work closely with brokers and clients to underwrite across our growing portfolio in this market-facing role. We are underwriting led, empowering our underwriters to work autonomously - we are keen to speak with casualty professionals looking to make their next move! Your Role: Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Develop relationships in line with the Business Plan to support the achievement of business objectives Understand and comply with QBE reinsurance strategy to minimise risk and deliver business plan objectives Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately Ensure clear and prompt communication to UA's in relation to Underwriting and aggregate exposures ensuring entries on EO systems are accurate About You: Experience within the Casualty insurance market, Contractors Combined knowledge preferred Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Excellent organizational, prioritisation and interpersonal skills Good negotiating skills, innovative in underwriting approach and programme design At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best. That's why we have created At My Best. It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. About QBE QBE's European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd's and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. " What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Underwriter - Casualty The Opportunity: QBE are hiring for an Underwriter to join our well-established and experienced Contractors Combined underwriting team. Offering a breadth of appetite across corporate mid-market clients, our UK book focuses on Southeast business partnering closely with regional brokers across contractors combined, product liability, multinational and varying offerings. In this role you will work closely with brokers and clients to underwrite across our growing portfolio in this market-facing role. We are underwriting led, empowering our underwriters to work autonomously - we are keen to speak with casualty professionals looking to make their next move! Your Role: Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Develop relationships in line with the Business Plan to support the achievement of business objectives Understand and comply with QBE reinsurance strategy to minimise risk and deliver business plan objectives Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately Ensure clear and prompt communication to UA's in relation to Underwriting and aggregate exposures ensuring entries on EO systems are accurate About You: Experience within the Casualty insurance market, Contractors Combined knowledge preferred Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Excellent organizational, prioritisation and interpersonal skills Good negotiating skills, innovative in underwriting approach and programme design At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best. That's why we have created At My Best. It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. About QBE QBE's European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd's and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. " What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognized for its technical expertise. You will be responsible for handling Financial Lines claims up to a value of £500k across multiple lines of business within this area. You will be based in the Leeds office and with our policy there is scope to work from home 3 days a week. Your new role You will be in a team of around 10 people and work closely with team, the Senior Adjusters and your Team Leader to help support the implementation of the overall Claims strategy to enable successful deliver of business targets. Communicate effectively and efficiently by telephone and email. Able to produce High-Quality work Consistently. Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible, with a focus being the Customer at all times. Ability to confidently handle high value claims. Support the development of relationships with internal and external customers. About you Experience of delivering exceptional Customer Service through multiple channels including telephone, email, and video conferencing. Excellent computer skills; familiarity with Microsoft Office, Email, Teams. Effective relationship management skills. Knowledge of Financial Lines. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process Claims estimates and paid Claim values in accordance with policy terms and conditions in line with the QBE Claims Philosophy The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognized for its technical expertise. You will be responsible for handling Financial Lines claims up to a value of £500k across multiple lines of business within this area. You will be based in the Leeds office and with our policy there is scope to work from home 3 days a week. Your new role You will be in a team of around 10 people and work closely with team, the Senior Adjusters and your Team Leader to help support the implementation of the overall Claims strategy to enable successful deliver of business targets. Communicate effectively and efficiently by telephone and email. Able to produce High-Quality work Consistently. Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible, with a focus being the Customer at all times. Ability to confidently handle high value claims. Support the development of relationships with internal and external customers. About you Experience of delivering exceptional Customer Service through multiple channels including telephone, email, and video conferencing. Excellent computer skills; familiarity with Microsoft Office, Email, Teams. Effective relationship management skills. Knowledge of Financial Lines. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee Underwriter - Property and Package Permanent (Hybrid) Manchester The opportunity: QBE are hiring for an Underwriter to join our well-established and experienced Property and Package team based in Manchester. W e are keen to speak with Property (or Property & Casualty) professionals looking to make their next move! In this role, y ou'll play a crucial role in assessing risks, evaluating insurance applications, and determining coverage options. You'll work closely with brokers and clients to understand their needs and tailor insurance solutions to meet their requirements. T his is a great opportunity to be part of an environment where you are empowered to use your own subject matter expertise to further develop your Underwriting career. Your Role: Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately About You: Experience within the Property, P&P or P&C underwriting space Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Good knowledge of legal and regulatory requirements Excellent organizational, prioritisation and interpersonal skills Good negotiating skills, innovative in underwriting approach and programme design Use of risk profiling and pricing tools and loss models At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best. That's why we have created At My Best. It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE's European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd's and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." Join us in shaping the future of insurance and protecting what matters most to our clients! How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Underwriter - Property and Package Permanent (Hybrid) Manchester The opportunity: QBE are hiring for an Underwriter to join our well-established and experienced Property and Package team based in Manchester. W e are keen to speak with Property (or Property & Casualty) professionals looking to make their next move! In this role, y ou'll play a crucial role in assessing risks, evaluating insurance applications, and determining coverage options. You'll work closely with brokers and clients to understand their needs and tailor insurance solutions to meet their requirements. T his is a great opportunity to be part of an environment where you are empowered to use your own subject matter expertise to further develop your Underwriting career. Your Role: Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately About You: Experience within the Property, P&P or P&C underwriting space Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Good knowledge of legal and regulatory requirements Excellent organizational, prioritisation and interpersonal skills Good negotiating skills, innovative in underwriting approach and programme design Use of risk profiling and pricing tools and loss models At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best. That's why we have created At My Best. It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE's European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd's and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." Join us in shaping the future of insurance and protecting what matters most to our clients! How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity To join one of the London markets leading marine and energy claims teams. Our underwriting team has grown significantly in the sustainable energies field to meet the evolving needs of our customer base, and opportunity arises to play a key role in delivering claim support. The QBE Marine and Energy Claims team has built a reputation for excellence within the market and is widely recognised for its technical expertise and leadership. You will be responsible for efficiently handling a dedicated case load of a large and complex lead energy claims for the Natural Resources claims team from cradle to grave. The role will be focussed on managing our growing portfolio of sustainable energies claims however, it will also involve the handling of traditional oil and gas losses. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your new role Proactively handle lead sustainable energy and oil and gas claims from first advice to settlement. Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service. Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage. The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries. Participate in and lead client meetings, settlement negotiations and market meetings. General claims administrative duties such as electronic file management filing and payment requests, and the production of management information. Working closely with underwriters providing feedback on claims issues and trends and insight into technological advances, in what is a fast growing industry. Identify and escalate claims related issues to the Claims Manager where necessary. About you A good understanding of the sustainable energies or oil and gas sector. Ideally 5 years plus experience of insurance products, as either a claims handler, broker, underwriter, or purchaser Ideally a good understanding of energy insurance policy wordings -Onshore/Offshore/LOPI/COW. Experience working in the energy sector would be desirable. Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage. Excellent negotiation skills Comfortable leading market and client meetings Capable of managing the work involved in cyber incidents and/or forensic investigations Excellent communication skills and capable of credibly speaking to clients and partners and comfortable leading client meetings and settlement negotiations. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. You will work with panel providers and partners to contribute to effective supplier management while assisting with delivery of all rehabilitation services to maximize customer satisfaction. Your new role Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service Undertake Internal and External Audit activities in line with requirements of the business Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager Liaise with Underwriters and Risk Managers to identify QBE policyholder's service requirements Meet with policy holders and attend stakeholder meetings as required to promote, embed and review QBE rehabilitation services Work closely with claims to deliver value added rehabilitation services via excellent communication, day to day case management and training Work with panel providers and partners to contribute to effective supplier management Manage a varied caseload working with claims staff, panel providers and defendant/claimant lawyers to ensure effective administration Monitor referrals to ensure the prompt, timely and effective handling of cases across a class of business Monitor fee structure to ensure cost effective service Ongoing involvement in and contribution to business projects and product development in order to improve the service offering of the team About you Must have a health qualification recognised by the HCPC (for example such as registered nurse, occupational therapist, physiotherapist) Excellent communication skills, both written and verbal and strong interpersonal skills to establish a rapport with stakeholders and customers Solid organisation, administrative and teamwork skills to be able to collaborate with other team members and stakeholders. An ability to work under pressure and manage your time effectively to enable effective oversight of a clinical caseload along with other role duties Strong IT skills and a positive and flexible approach to work. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity Our rehabilitation team has a new exiting opportunity. The main purpose of the role will be to provide effective administration of Europe rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders. You will work with panel providers and partners to contribute to effective supplier management while assisting with delivery of all rehabilitation services to maximize customer satisfaction. Your new role Adhere to all relevant internal policies and procedures as well as the Clinical Governance process to provide a compliant rehabilitation service Undertake Internal and External Audit activities in line with requirements of the business Maintain accurate data collection on Claims Center in order to provide clear evidence of costs and savings Manage the audit plan for suppliers and partners and provide relevant and accurate information to the Rehabilitation Manager Liaise with Underwriters and Risk Managers to identify QBE policyholder's service requirements Meet with policy holders and attend stakeholder meetings as required to promote, embed and review QBE rehabilitation services Work closely with claims to deliver value added rehabilitation services via excellent communication, day to day case management and training Work with panel providers and partners to contribute to effective supplier management Manage a varied caseload working with claims staff, panel providers and defendant/claimant lawyers to ensure effective administration Monitor referrals to ensure the prompt, timely and effective handling of cases across a class of business Monitor fee structure to ensure cost effective service Ongoing involvement in and contribution to business projects and product development in order to improve the service offering of the team About you Must have a health qualification recognised by the HCPC (for example such as registered nurse, occupational therapist, physiotherapist) Excellent communication skills, both written and verbal and strong interpersonal skills to establish a rapport with stakeholders and customers Solid organisation, administrative and teamwork skills to be able to collaborate with other team members and stakeholders. An ability to work under pressure and manage your time effectively to enable effective oversight of a clinical caseload along with other role duties Strong IT skills and a positive and flexible approach to work. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee IT Finance Analyst Leeds Permanent (Hybrid) The opportunity QBE Europe is looking to recruit an IT Finance Analyst to join the growing IT Finance Team. As an IT Finance Analyst, you will be required to provide accurate reporting and analysis of all Technology Spend across different portfolios and cost centre owners. You will be assisting in the control of IT finances through the monthly IT cost centre reviews, to include supporting budget holders and stakeholders through performing and maintaining processes including financial control, reporting, and providing an accurate budget vs. forecast analysis of their spend. Your new role Maintain the project financial trackers, and help drive the finance conversations and agenda. Responsible for the project accounting of multi-million pound projects. Engage with a wide spectrum of project managers to help them manage project spend within approved limits. Help drive the right governance conversations to include engaging pro-actively with the Transformation Office. Ensure alignment of reporting with internal and external requirements (cost centre managers through to high level mgmt.) Summarising business plans process across projects, including the production of budgets and re-forecasts, to ensure all cost management controls and targets are incorporated. Managing queries in relation to actuals, plan, and expense movements General accounting queries on treatment of Licenses, FAR, Leases, balance sheet management (prepayments, accruals, WIP, Amortization schedules Reconciliation of month end journals and reconciliations prepared by the GSSC. Work closely with the GSSC team to ensure the accurate reconciliation of Technology expenses and global recharges. Ability to partner with a diverse range of stakeholders from different backgrounds to help achieve regional outcomes. Support the finance manager role, across the various spend areas, to help with financial control Build strong working relationships with cost centre managers to ensure the required level of cooperation and support is achieved and maintained. Build networks with other key internal stakeholders and external suppliers, to promote and support high quality vendor management. Help support monthly CAPEX/OPEX reporting within project financial trackers. Provide ad hoc P&L/Cash financial reporting to both the global finance team and business partners. Challenge individual IT cost centre owners on all aspects of financial management in order to support robust analysis of IT spend. Support senior management in the preparation and analysis of budgets, costs, forecast, and supplier category spend for use in ad hoc projects and initiatives. Drive controls and financial management activities for the group including and not limited to depreciation, amortization, and accrual results. Monitor 'Risk and Opportunities' as they arise and forward plan through day-to-day expense management practices. Monitor benefit management and realization activities for projects. Actively undertake personal development to gain/refresh skills, knowledge, and capabilities. Previous experience in front to back financial analysis required. Including bottoms up planning, forecasting and chargeback analysis. Create an environment of inclusion and participate in a collaborative team. Develop key partnerships with onshore and offshore functional support teams to achieve results and deliver objectives. Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice. Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Previous experience in a project accounting role or similar finance role. Can work in a diverse team, with people from different cultures and backgrounds. Advanced Excel experience. Part qualified accountant - ACCA or CIMA Must have good working knowledge of the general ledger. Good experience of working with stakeholders and project managers across the business. Process mapping experience and reconciliation skills essential. Strong experience of working and communicating with suppliers, finance and IT functions. Experience of providing consolidated project finance reports Must have the ability to explain any variances to the Finance Manager Ability to produce value you add reports Ability to work on own initiative, especially when reconciliations are not showing the desired results. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee IT Finance Analyst Leeds Permanent (Hybrid) The opportunity QBE Europe is looking to recruit an IT Finance Analyst to join the growing IT Finance Team. As an IT Finance Analyst, you will be required to provide accurate reporting and analysis of all Technology Spend across different portfolios and cost centre owners. You will be assisting in the control of IT finances through the monthly IT cost centre reviews, to include supporting budget holders and stakeholders through performing and maintaining processes including financial control, reporting, and providing an accurate budget vs. forecast analysis of their spend. Your new role Maintain the project financial trackers, and help drive the finance conversations and agenda. Responsible for the project accounting of multi-million pound projects. Engage with a wide spectrum of project managers to help them manage project spend within approved limits. Help drive the right governance conversations to include engaging pro-actively with the Transformation Office. Ensure alignment of reporting with internal and external requirements (cost centre managers through to high level mgmt.) Summarising business plans process across projects, including the production of budgets and re-forecasts, to ensure all cost management controls and targets are incorporated. Managing queries in relation to actuals, plan, and expense movements General accounting queries on treatment of Licenses, FAR, Leases, balance sheet management (prepayments, accruals, WIP, Amortization schedules Reconciliation of month end journals and reconciliations prepared by the GSSC. Work closely with the GSSC team to ensure the accurate reconciliation of Technology expenses and global recharges. Ability to partner with a diverse range of stakeholders from different backgrounds to help achieve regional outcomes. Support the finance manager role, across the various spend areas, to help with financial control Build strong working relationships with cost centre managers to ensure the required level of cooperation and support is achieved and maintained. Build networks with other key internal stakeholders and external suppliers, to promote and support high quality vendor management. Help support monthly CAPEX/OPEX reporting within project financial trackers. Provide ad hoc P&L/Cash financial reporting to both the global finance team and business partners. Challenge individual IT cost centre owners on all aspects of financial management in order to support robust analysis of IT spend. Support senior management in the preparation and analysis of budgets, costs, forecast, and supplier category spend for use in ad hoc projects and initiatives. Drive controls and financial management activities for the group including and not limited to depreciation, amortization, and accrual results. Monitor 'Risk and Opportunities' as they arise and forward plan through day-to-day expense management practices. Monitor benefit management and realization activities for projects. Actively undertake personal development to gain/refresh skills, knowledge, and capabilities. Previous experience in front to back financial analysis required. Including bottoms up planning, forecasting and chargeback analysis. Create an environment of inclusion and participate in a collaborative team. Develop key partnerships with onshore and offshore functional support teams to achieve results and deliver objectives. Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice. Determine own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Previous experience in a project accounting role or similar finance role. Can work in a diverse team, with people from different cultures and backgrounds. Advanced Excel experience. Part qualified accountant - ACCA or CIMA Must have good working knowledge of the general ledger. Good experience of working with stakeholders and project managers across the business. Process mapping experience and reconciliation skills essential. Strong experience of working and communicating with suppliers, finance and IT functions. Experience of providing consolidated project finance reports Must have the ability to explain any variances to the Finance Manager Ability to produce value you add reports Ability to work on own initiative, especially when reconciliations are not showing the desired results. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include. Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: We have a newly created Underwriter position within our Commercial Combined UK team to support our sustained and continued growth plans. This role will have a focused lens on UK-domiciled business writing multiline; property and casualty across the middle -market whilst maintaining and establishing relationships with aligned brokers . Surrounded by supportive colleagues our market-facing underwriters own their own book of business, including a blend of new and existing business, with exposure across complex and technical risks. We empower our underwriters to use their subject matter expertise and experience, with referrals required only where necessary. Whether you have commercial combined or property underwriting experience we are keen to speak with those looking to make their next move! Your new role Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Develop relationships in line with the Business Plan to support the achievement of business objectives Understand and comply with QBE reinsurance strategy to minimise risk and deliver business plan objectives Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately Ensure clear and prompt communication to UA's in relation to Underwriting and aggregate exposures ensuring entries on EO systems are accurate About you Experience gained within the insurance industry and good knowledge of underwriting commercial combined business Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Good knowledge of legal and regulatory requirements Understanding of natural catastrophe areas and ability to analyse modelled results Excellent organizational, prioritisation and interpersonal skills The ability to influence actions and attitudes of others through leading by example Negotiating skills, innovative in underwriting approach and programme design Ability to analyse data and use for decision-making Use of risk profiling and pricing tools and loss models At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage." We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: We have a newly created Underwriter position within our Commercial Combined UK team to support our sustained and continued growth plans. This role will have a focused lens on UK-domiciled business writing multiline; property and casualty across the middle -market whilst maintaining and establishing relationships with aligned brokers . Surrounded by supportive colleagues our market-facing underwriters own their own book of business, including a blend of new and existing business, with exposure across complex and technical risks. We empower our underwriters to use their subject matter expertise and experience, with referrals required only where necessary. Whether you have commercial combined or property underwriting experience we are keen to speak with those looking to make their next move! Your new role Underwrite insurance risks in accordance with the Business Plan and the personal authority to meet business objectives Build and maintain strong relationships with stakeholders including customers, brokers, business partners and colleagues, to maximise influence Develop relationships in line with the Business Plan to support the achievement of business objectives Understand and comply with QBE reinsurance strategy to minimise risk and deliver business plan objectives Participate fully and use your expertise to shape and develop strategy, knowledge and best practice Positively promote the department, division and company as a whole, in order to maximise brand leverage Comply with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimise risk and maximise efficiency Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately Ensure clear and prompt communication to UA's in relation to Underwriting and aggregate exposures ensuring entries on EO systems are accurate About you Experience gained within the insurance industry and good knowledge of underwriting commercial combined business Commercial ability to understand the key profit drivers to maximise long term wealth for our shareholders Intermediate level understanding of relevant software, including Excel and other departmental software packages Good knowledge of legal and regulatory requirements Understanding of natural catastrophe areas and ability to analyse modelled results Excellent organizational, prioritisation and interpersonal skills The ability to influence actions and attitudes of others through leading by example Negotiating skills, innovative in underwriting approach and programme design Ability to analyse data and use for decision-making Use of risk profiling and pricing tools and loss models At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage." We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The opportunity A new opportunity within complex claims to join our FSM team based in Leeds. To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. Your new role Proactive handling of professional indemnity, management liability and financial institutions claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required About you Experience in a professional indemnity, management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. The opportunity A new opportunity within complex claims to join our FSM team based in Leeds. To examine, evaluate and process, complex professional indemnity, management liability and financial institutions claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy and DNA. Your new role Proactive handling of professional indemnity, management liability and financial institutions claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core claims team as required About you Experience in a professional indemnity, management liability and/or financial institutions claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference.In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Casual Emergency Duty Team Officer (Non-AMHP) How you'll make a difference You can make a difference by offering effective emergency social work services to four Local Authorities, outside normal working hours, where you will make sound judgements in a variety of challenging situations. You will be working within a small team of Senior Practitioners, where you will receive contacts from the public and other professionals regarding social care issues across Bristol, BANES, North Somerset and South Gloucestershire, which require an urgent response. What will you be doing? You will be working within a small team of EDT Social Workers and Duty Team Manager, where you will receive contacts from the public and other professionals regarding social care issues, which require an urgent response. Your shift rota will comprise of the following: Early shift 8.45am - 5.15pm (Saturday /Sunday /Bank Holidays) Late shift 14.00 - 22.30 (Saturdays) Late Shift 12.00 - 20.30 (Sundays & Bank Holidays) There will be opportunities to pick up alternative shifts once experienced in EDT work. The expectation is you will be available for a minimum of one shift per month depending on where the need is required early /late shifts. It is also expected that you will be available for one bank holiday shift per year as required. You will be demonstrating your knowledge of legislation and statutory duties under the Children Act, Mental Health Act, Care Act and other relevant legislation and responding accordingly. You will be up to date with good practice in all areas of social work and this will determine your action. You will be aware of service and policy objectives and carry out action consistent with meeting those objectives. You will work jointly with other agencies and statutory bodies (e.g. Police, Health etc.) and maintain good working relationships with those agencies. You will complete all necessary forms, including maintaining a log of all calls received, indicating the action taken and ensuring that details are reported to the appropriate duty desk. What we need from you You will hold a recognised professional Social Work qualification, e.g Dip SW, CQSW or equivalent and be registered with Social Work England. You will have relevant post-qualifying experience in either Child or adult Safeguarding issues or Mental Health, plus extensive experience of dealing with complex cases. You will be able to undertake complex risk assessments of children, families and adults and to implement risk management plans or care packages, through effective communication both verbally and in writing. Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. How a career at South Gloucestershire Council is different We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance . What's special here is the strength of the team ethos . We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with. We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work. We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect. As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work, and learn here. We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We're making a difference, be part of it! You will also be paid an out of hours shift allowance of 26%. For more information, please contact Gretta Perkins via email . Job Description
May 01, 2024
Full time
Casual Emergency Duty Team Officer (Non-AMHP) How you'll make a difference You can make a difference by offering effective emergency social work services to four Local Authorities, outside normal working hours, where you will make sound judgements in a variety of challenging situations. You will be working within a small team of Senior Practitioners, where you will receive contacts from the public and other professionals regarding social care issues across Bristol, BANES, North Somerset and South Gloucestershire, which require an urgent response. What will you be doing? You will be working within a small team of EDT Social Workers and Duty Team Manager, where you will receive contacts from the public and other professionals regarding social care issues, which require an urgent response. Your shift rota will comprise of the following: Early shift 8.45am - 5.15pm (Saturday /Sunday /Bank Holidays) Late shift 14.00 - 22.30 (Saturdays) Late Shift 12.00 - 20.30 (Sundays & Bank Holidays) There will be opportunities to pick up alternative shifts once experienced in EDT work. The expectation is you will be available for a minimum of one shift per month depending on where the need is required early /late shifts. It is also expected that you will be available for one bank holiday shift per year as required. You will be demonstrating your knowledge of legislation and statutory duties under the Children Act, Mental Health Act, Care Act and other relevant legislation and responding accordingly. You will be up to date with good practice in all areas of social work and this will determine your action. You will be aware of service and policy objectives and carry out action consistent with meeting those objectives. You will work jointly with other agencies and statutory bodies (e.g. Police, Health etc.) and maintain good working relationships with those agencies. You will complete all necessary forms, including maintaining a log of all calls received, indicating the action taken and ensuring that details are reported to the appropriate duty desk. What we need from you You will hold a recognised professional Social Work qualification, e.g Dip SW, CQSW or equivalent and be registered with Social Work England. You will have relevant post-qualifying experience in either Child or adult Safeguarding issues or Mental Health, plus extensive experience of dealing with complex cases. You will be able to undertake complex risk assessments of children, families and adults and to implement risk management plans or care packages, through effective communication both verbally and in writing. Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. How a career at South Gloucestershire Council is different We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance . What's special here is the strength of the team ethos . We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with. We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work. We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect. As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities. We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work, and learn here. We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We're making a difference, be part of it! You will also be paid an out of hours shift allowance of 26%. For more information, please contact Gretta Perkins via email . Job Description
Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. The Opportunity: The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise. We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs. We are currently recruiting a Claims Adjuster who will be responsible for handling a variety of London Market Claims which may include; Professional Indemnity, Construction, International Property, International Casualty and Marine & Energy Your new role Delivering a world class service to customers Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. T he majority of which will be supported by a loss adjuster and or solicitor instruction Pro-actively owning transition of existing cases into the department Managing ad-hoc claims reports for stakeholders as required Team player, ready to be part of a market-leading claims team Supporting projects which may be Operational Excellence, Analytics or Automation related About you Strong organisational skills Effective communication skills, written and verbal A strong and constructive team player Experience within Commercial Claims handling or Fee Earner desirable Experience handling PI/casualty claims Able to demonstrate a reasonable level of IT competency including Excel Excellent negotiating skills Curious, with a positive attitude and the ability to read and interpret complex documents Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster - London Markets - International Casualty QBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd's and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. The Opportunity: The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise. We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs. We are currently recruiting a Claims Adjuster who will be responsible for handling a variety of London Market Claims which may include; Professional Indemnity, Construction, International Property, International Casualty and Marine & Energy Your new role Delivering a world class service to customers Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. T he majority of which will be supported by a loss adjuster and or solicitor instruction Pro-actively owning transition of existing cases into the department Managing ad-hoc claims reports for stakeholders as required Team player, ready to be part of a market-leading claims team Supporting projects which may be Operational Excellence, Analytics or Automation related About you Strong organisational skills Effective communication skills, written and verbal A strong and constructive team player Experience within Commercial Claims handling or Fee Earner desirable Experience handling PI/casualty claims Able to demonstrate a reasonable level of IT competency including Excel Excellent negotiating skills Curious, with a positive attitude and the ability to read and interpret complex documents Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To underwrite business and support an Underwriting team in accordance with the business plan and within delegated underwriting authority Assistant Underwriter ( Glasgow / Home Working) We have an Assistant Underwriter role joining our Casualty Team based in Glasgow. As an Assistant Underwriter you will play a crucial role in developing business within the team. Your role will involve a combination of renewal management, new business quote management , looking at pipeline and seeking out opportunities to the wider business whilst liaising with broker panels and attending meetings. With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment. We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact! About the role Follow the annual business plan for the portfolio and its context to be able to make decisions appropriately Contribute, as required, to the planning process through research and project work Participate in meetings, as required, to support the development of strategy, share knowledge and best practice Support the promotion of the department, division and company as a whole, in order to maximize brand leverage Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency Contribute to the recording and measurement of insurance risks to ensure accuracy and good practice Apply the reinsurance programme to minimize the susceptibility to unknown risks Maintain relationships with stakeholders including customers, brokers, business partners and colleagues, to increase exposure in the market. Develop relationships in line with the business plan to support the achievement of business objectives. Develop knowledge of market dynamics and market cycles to be able to support business performance. Underwrite insurance risks in accordance with the business plan and delegated underwriting authority to meet business objectives, referring as required, including: negotiating rates, terms and conditions for existing and new business ensuring production and issue of contract certainty documentation ( non Lloyds ) ensuring compliance with internal and external regulations and guidelines contributing to the business plan and objectives Support credit control in payment collection About you A high level of numeracy and literacy with proven organizational and analytical skills Ability to prioritise work to demanding deadlines; adaptable to changing priorities Good interpersonal and communication skills Problem solving skills demonstrating tenacity in handling and resolving queries Understanding of Word, Excel and other departmental software packages Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference . In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award " Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year " Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year " We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Application Close Date: 21/02/:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To underwrite business and support an Underwriting team in accordance with the business plan and within delegated underwriting authority Assistant Underwriter ( Glasgow / Home Working) We have an Assistant Underwriter role joining our Casualty Team based in Glasgow. As an Assistant Underwriter you will play a crucial role in developing business within the team. Your role will involve a combination of renewal management, new business quote management , looking at pipeline and seeking out opportunities to the wider business whilst liaising with broker panels and attending meetings. With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment. We're the down-to-earth, international insurer that is neither too big nor small, so you can make a real impact! About the role Follow the annual business plan for the portfolio and its context to be able to make decisions appropriately Contribute, as required, to the planning process through research and project work Participate in meetings, as required, to support the development of strategy, share knowledge and best practice Support the promotion of the department, division and company as a whole, in order to maximize brand leverage Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency Contribute to the recording and measurement of insurance risks to ensure accuracy and good practice Apply the reinsurance programme to minimize the susceptibility to unknown risks Maintain relationships with stakeholders including customers, brokers, business partners and colleagues, to increase exposure in the market. Develop relationships in line with the business plan to support the achievement of business objectives. Develop knowledge of market dynamics and market cycles to be able to support business performance. Underwrite insurance risks in accordance with the business plan and delegated underwriting authority to meet business objectives, referring as required, including: negotiating rates, terms and conditions for existing and new business ensuring production and issue of contract certainty documentation ( non Lloyds ) ensuring compliance with internal and external regulations and guidelines contributing to the business plan and objectives Support credit control in payment collection About you A high level of numeracy and literacy with proven organizational and analytical skills Ability to prioritise work to demanding deadlines; adaptable to changing priorities Good interpersonal and communication skills Problem solving skills demonstrating tenacity in handling and resolving queries Understanding of Word, Excel and other departmental software packages Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference . In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award " Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year " Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year " We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Application Close Date: 21/02/:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. The opportunity The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for handling a portfolio of Casualty and Motor claims with values ranging from £100K up to £500K. Your new role Act as a referral point to other members of the Claims team on specific tasks as appropriate Support the Assistant Claims Manager and Team Leaders in the technical mentoring of Claims Adjusters and Technicians as required Support the implementation of the Claims strategy to enable delivery of overall business targets Deliver bespoke training to the Claims team Investigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service with minimal leakage Proactively manage estimates and billings calculated by clients and brokers resolving any discrepancies Identify and investigate coverage issues to ensure that the company's liability is in line with its contractual commitments Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis Proactively manage claims under the control of panel Solicitors instructed on a non-DA basis, to drive resolution of claims Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business Ensure that Claims billings and advices are responded to within agreed timeframes to provide a professional service to brokers and clients Ensure that base premiums have been received before making Claim payments Where appropriate, ensure reinstatement premiums have been correctly calculated when making Claim payments Respond to internal and external stakeholder requests in accordance with service standards Support the Assistant Claims Manager or Team Leader in the production of Management Information reports Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions Reserve accurately to ensure that the Company's liability is clear at all times Ensure accurate and timely update of the company's systems as and when required About you Extensive and relevant knowledge of Claims in Motor and/or Casualty Demonstrated experience in Casualty and/or Motor claims up to £500K Current knowledge of compliance, regulatory and statutory requirement Exceptional Investigative skills Solid Negotiation skills Excellent communication skills Effective presentation skills Relationship Management skills Able to use MS Office applications, Word, Excel, Access Able to produce MI and detailed reports at various levels It would be advantageous to have the following skills: Excellent coaching and mentoring skills Good working knowledge of QBE systems London, Lloyd's insurance Both Casualty and Motor claims experience Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. Key: Format, sub-headings and copy in black font to be included in all external advertisements globally Copy in blue font can be customised for role and/or region How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex design and construction claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of Complex design and construction professional indemnity claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of design and construction claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in a design and construction claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in other professional or financial lines claims such as, but not limited to solicitors, accountants and miscellaneous professions Experience with international claims Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee To examine, evaluate and process, complex design and construction claims in accordance with policy terms and conditions in line with QBE's Claims Philosophy. The Opportunity:" " The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise You will be responsible for efficiently handling a dedicated portfolio of Complex design and construction professional indemnity claims from cradle to grave. If you are someone who is looking for an excellent opportunity in a role that empowers individuals and provides and encourages technical and personal development, then we would love to hear from you! Your responsibilities for this role may include, but are not limited to:" " Proactive handling of design and construction claims from first notification of loss to settlement Actively working with a panel of vendors during claims incidents to deliver a quality service within required timeframes Establishing coverage early and communicating promptly with customers Ensuring prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage Managing a caseload, capturing key data and meeting service level requirements Understanding and implementing the Claims strategy, to enable delivery of overall business targets Developing good relationships with internal and external stakeholders, driving excellent customer service Ensuring accurate and timely update of QBE's systems as and when required Maintaining knowledge of the claims portfolio and providing information to others on request, to support underwriting and claims decisions Supporting the development of the Core team as required To be successful in this role the ideal candidate would need to demonstrate the following qualities and abilities:" Experience in a design and construction claims handling Able to prioritise where necessary, identify deadlines and proactively manage a caseload Good understanding of insurance policy wordings Experience in dealing with external customers, demonstrating strong negotiation skills Excellent communication skills, capable of credibly engaging with customers and vendors Strong investigation skills Confident in the use of systems and data, including producing MI Collaborative approach and enthusiasm It would be advantageous to have the following skills: Experience handling in other professional or financial lines claims such as, but not limited to solicitors, accountants and miscellaneous professions Experience with international claims Good understanding of Lloyd's and subscription markets Experience with Guidewire and ECF Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best ". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference." In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; " Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award" Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year" Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year" We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers." About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
About The Role Salary: £47,573 - £49,590 (Bar at £48,587) per annum pro rota Working Hours: 35 Hours per week Contract Type: Full-Time, Permanent Additional Payments: Casual Car User Allowance Closing Date: 10 May This role is subject to - Qualification - Social Work or other relevant registered qualification or extensive experience in working with people with Autism Registration - Social Work England / HCPC Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you, or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders, and it is available upon request. Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults Proof of identity including a recent photograph Full Employment history This is an exciting new role, which has been created in Manchester's Adult Social Care Service, to lead on the development of our offer for Autistic and Neurodiverse Citizens. The Autism Lead is a citywide role, which is part of the Complex Needs Service. The role holder will be instrumental in developing the Autism Team, which will initially comprise of 3 specialist Autism Support workers and a specialist occupational therapist. The role holder will initially work with citizens with lived experience of Autism, the Autism Commissioner, Adult Social Care Departments, and stakeholders to develop what Manchester's Adult Social Care's Autism Service will look like and then the development and implementation of the team. Key duties will be: The role holder will be developing a highly specialist team, of Autism and neurodiversity experts and developing the interface of how this team works with wider adult social care services and stakeholders. The role holder will initially focus on working with people, families, staff and partners to establish 'what good looks like' and what is currently working/ not working in Manchester. To achieve this a range of qualitative and quantitative approaches/ methods will be used including, literature reviews, interviews, surveys, group sessions and data. The role holder will work with staff and managers to build the confidence of the workforce to work differently and effectively with Autistic and Neurodiverse people. To do this the role holder will develop a robust training and mentoring plan and will work with other parts of the system to ensure the assessment and support planning process is autism and neurodiversity friendly. The role holder will also ensure data on the recording system is accurate and use the information from the assessment and support plans to inform the work of the autism commissioner, ensuring there is a golden thread form need to provision and enabling identification of gaps in the market. The role holder will be a subject expert in Multi-Disciplinary meetings, where due to the complexity of a person's presentation or situation the staff involved need support to develop and implement positive interventions, based on knowledge, experience and best practice of working with people with autism and neurodiversity. The role will advocate for Autistic and neurodiverse people on various platforms, both operationally and strategically, including leading on the implementation for Adult Social Care of the GM all age Autism Strategy, attending Autism board and working with partners such as MLCO, GMMH, ICB, Voluntary and community sector organisation. The role holder will represent Manchester Adult Social Care, both on a GM footprint and nationally where appropriate. This is an evolving role and it is expected there will be elements of research and project work, to enable the development of evidenced based practice. For further information about this role please contact Caitlin Chapman, Service Manager Complex Needs Mobile: Email About the Candidate The role holder will have extensive lived or working experience of working with Autistic and Neurodiverse adults and be a subject expert, will be able to support staff with understanding Autism and Neurodiversity and also have experience of implementing tried and tested interventions, with emphasis on supporting Autistic people to understand their condition and develop self-awareness and self-management skills. The role holder will be a skilled communicator with extremely effective interpersonal skills, and the ability to influence and engage a wide range of stakeholders, including Autistic and neurodiverse people, families, staff, partners, and organisations. Working within the framework of "Our Manchester", the role holder will ensure that citizens, families, staff, and partners are all involved in service design and improvement, by developing and implementing a 'communication, engagement and co-production strategy' which reaches out to autistic and neurodiverse people from all backgrounds and experiences and ensure the ethos of 'Nothing about us, without us' is a reality in Manchester. About Us We're the local government authority for Manchester , and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing . If you are invited to interview, we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process. If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email or call . Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We've also included some useful tips on how to submit the best application . When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Other relevant information Greater Manchester Continuous Service Commitment Who we are - Manchester City Council Privacy Notice For the application process please follow
May 01, 2024
Full time
About The Role Salary: £47,573 - £49,590 (Bar at £48,587) per annum pro rota Working Hours: 35 Hours per week Contract Type: Full-Time, Permanent Additional Payments: Casual Car User Allowance Closing Date: 10 May This role is subject to - Qualification - Social Work or other relevant registered qualification or extensive experience in working with people with Autism Registration - Social Work England / HCPC Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you, or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders, and it is available upon request. Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults Proof of identity including a recent photograph Full Employment history This is an exciting new role, which has been created in Manchester's Adult Social Care Service, to lead on the development of our offer for Autistic and Neurodiverse Citizens. The Autism Lead is a citywide role, which is part of the Complex Needs Service. The role holder will be instrumental in developing the Autism Team, which will initially comprise of 3 specialist Autism Support workers and a specialist occupational therapist. The role holder will initially work with citizens with lived experience of Autism, the Autism Commissioner, Adult Social Care Departments, and stakeholders to develop what Manchester's Adult Social Care's Autism Service will look like and then the development and implementation of the team. Key duties will be: The role holder will be developing a highly specialist team, of Autism and neurodiversity experts and developing the interface of how this team works with wider adult social care services and stakeholders. The role holder will initially focus on working with people, families, staff and partners to establish 'what good looks like' and what is currently working/ not working in Manchester. To achieve this a range of qualitative and quantitative approaches/ methods will be used including, literature reviews, interviews, surveys, group sessions and data. The role holder will work with staff and managers to build the confidence of the workforce to work differently and effectively with Autistic and Neurodiverse people. To do this the role holder will develop a robust training and mentoring plan and will work with other parts of the system to ensure the assessment and support planning process is autism and neurodiversity friendly. The role holder will also ensure data on the recording system is accurate and use the information from the assessment and support plans to inform the work of the autism commissioner, ensuring there is a golden thread form need to provision and enabling identification of gaps in the market. The role holder will be a subject expert in Multi-Disciplinary meetings, where due to the complexity of a person's presentation or situation the staff involved need support to develop and implement positive interventions, based on knowledge, experience and best practice of working with people with autism and neurodiversity. The role will advocate for Autistic and neurodiverse people on various platforms, both operationally and strategically, including leading on the implementation for Adult Social Care of the GM all age Autism Strategy, attending Autism board and working with partners such as MLCO, GMMH, ICB, Voluntary and community sector organisation. The role holder will represent Manchester Adult Social Care, both on a GM footprint and nationally where appropriate. This is an evolving role and it is expected there will be elements of research and project work, to enable the development of evidenced based practice. For further information about this role please contact Caitlin Chapman, Service Manager Complex Needs Mobile: Email About the Candidate The role holder will have extensive lived or working experience of working with Autistic and Neurodiverse adults and be a subject expert, will be able to support staff with understanding Autism and Neurodiversity and also have experience of implementing tried and tested interventions, with emphasis on supporting Autistic people to understand their condition and develop self-awareness and self-management skills. The role holder will be a skilled communicator with extremely effective interpersonal skills, and the ability to influence and engage a wide range of stakeholders, including Autistic and neurodiverse people, families, staff, partners, and organisations. Working within the framework of "Our Manchester", the role holder will ensure that citizens, families, staff, and partners are all involved in service design and improvement, by developing and implementing a 'communication, engagement and co-production strategy' which reaches out to autistic and neurodiverse people from all backgrounds and experiences and ensure the ethos of 'Nothing about us, without us' is a reality in Manchester. About Us We're the local government authority for Manchester , and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing . If you are invited to interview, we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process. If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email or call . Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We've also included some useful tips on how to submit the best application . When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Other relevant information Greater Manchester Continuous Service Commitment Who we are - Manchester City Council Privacy Notice For the application process please follow
Thank you for looking at our vacancy We have a fantastic opportunity to join our charity to support a lively, fun-loving person as she journeys though adulthood, living in her own home within the local community. Lets call her Sally. Sally has autism, she has an energetic personality and when she is comfortable with you, likes to be cheeky and loves banter and a laugh. Sally is musical and loves to listen to lots of different music while dancing around, best get your dancing shoes on. You will also need to be on your toes though, as she enjoys being outside, busy and active, from her bike to going swimming to curling up and watching police programmes. So, no two days are the same and you will need to be able to adapt to the pace. This role is not for everyone and you will need to switch from between being super active to being a sloth on the sofa as Sally loves having a PJ day too with messy play, sensory activities and story time. Sally is also clear about what she does not like and that includes, busy places and loud noises. She also does not respond well to bossy, grumpy and unkind people. Like the rest of the team, you will need to take time to get to know Sally and to do this you will be caring, a good listener, positive and ready to adapt. Dont worry though, you will always work as part of a team and, we will provide you with comprehensive and first-class training which we pay for. You will be actively supported by your service manager, our operations, positive behaviour support (PBS) and quality teams. Sally who will ultimately appoint her team needs support 24/7 and at all times. As we are recruiting a new team there are an array shifts available, including day and waking nights. There are also seven sleep in shifts available every week. As a Positive Behaviour Organisation, we support people who have complex needs, including learning disabilities, mental health, autism, communication and physical health needs. Whilst, we can promise a hugely rewarding and varied experience supporting people to live independently and achieve their full potential, some of the people who use our services need additional support to manage situations and emotions which can trigger anxiety and distress, with the support of the PBS team and training, you will learn to support Sally effectively along with the rest of the team. Some of our roles requires males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010 Payrate £14.24 per hour Full & Part-time positionsSleep in payments of £63.00 per night£500 Welcome Bonus (paid after 3 months) Benefits of joining our team Competitive pay Flexible shift patterns Sleep in payments of £63.00 per night £500 Welcome Bonus paid after 3 months (repayable if you leave in the first twelve months, excludes casual position) Paid training- we provide all the training you need to deliver first class support; this includes supporting you to gain your Level 2 & 3 Health and Social Care qualification(excludes casual position) 28 days holiday in your first year, increasing to 33 days after five years and then 38 days after ten-years service(excludes Casual position). Comprehensive induction programme including shadow shifts which means youll be fully supported to understand the role whilst getting to know the team and the people you will support Free and confidential counselling services for you and you and your family A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more(excludes casual position) Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage Contributory Pension scheme(excludes casual position) Development opportunities- we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development, is our development Regular supervisions with your manager, team meetings and feedback Refer-a-Friend Award earn £200 every time you successfully refer a friend and they complete their probation. Birthday recognition our staff receive an Amazon e-voucher every year Paid enhanced DBS certificate Access to the Blue light Card scheme that offers discounts to social care staff in a range of shops both online and on the Highstreet About Oswestry Oswestry is an ancient market town located in the north of Shropshire close to the English Welsh border which has a turbulent history. The town still retains its vital function as a market town with narrow passageways which links streets that have names that conjure up images of the past. Essential Requirements Caring Good Communication Have a passion for helping others Ability to work in a team or alone Experienced in managing with behaviours that challenge and Autism Be flexible Have the ability to manage own workload and prioritise. Full UK Drivers Licence Desirable Requirements Own Car Experience of working with people with Mental health and trauma support needs, Level two diploma in Health and Social Care Level three diploma in Health and Social Care The interview process Once you have completed your application form on-line, we will call you to have an informal chat to discuss the role. Where safe, the second interview will be face-to-face and involve Sally. The whole process is relaxed and gives us the opportunity to get to know you and, you to get to know Bethphage. A full detailed job description can be obtained by contacting our HR team on JBRP1_UKTJ
Apr 30, 2024
Full time
Thank you for looking at our vacancy We have a fantastic opportunity to join our charity to support a lively, fun-loving person as she journeys though adulthood, living in her own home within the local community. Lets call her Sally. Sally has autism, she has an energetic personality and when she is comfortable with you, likes to be cheeky and loves banter and a laugh. Sally is musical and loves to listen to lots of different music while dancing around, best get your dancing shoes on. You will also need to be on your toes though, as she enjoys being outside, busy and active, from her bike to going swimming to curling up and watching police programmes. So, no two days are the same and you will need to be able to adapt to the pace. This role is not for everyone and you will need to switch from between being super active to being a sloth on the sofa as Sally loves having a PJ day too with messy play, sensory activities and story time. Sally is also clear about what she does not like and that includes, busy places and loud noises. She also does not respond well to bossy, grumpy and unkind people. Like the rest of the team, you will need to take time to get to know Sally and to do this you will be caring, a good listener, positive and ready to adapt. Dont worry though, you will always work as part of a team and, we will provide you with comprehensive and first-class training which we pay for. You will be actively supported by your service manager, our operations, positive behaviour support (PBS) and quality teams. Sally who will ultimately appoint her team needs support 24/7 and at all times. As we are recruiting a new team there are an array shifts available, including day and waking nights. There are also seven sleep in shifts available every week. As a Positive Behaviour Organisation, we support people who have complex needs, including learning disabilities, mental health, autism, communication and physical health needs. Whilst, we can promise a hugely rewarding and varied experience supporting people to live independently and achieve their full potential, some of the people who use our services need additional support to manage situations and emotions which can trigger anxiety and distress, with the support of the PBS team and training, you will learn to support Sally effectively along with the rest of the team. Some of our roles requires males, females, race and age specific employees only. Where this is indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010 Payrate £14.24 per hour Full & Part-time positionsSleep in payments of £63.00 per night£500 Welcome Bonus (paid after 3 months) Benefits of joining our team Competitive pay Flexible shift patterns Sleep in payments of £63.00 per night £500 Welcome Bonus paid after 3 months (repayable if you leave in the first twelve months, excludes casual position) Paid training- we provide all the training you need to deliver first class support; this includes supporting you to gain your Level 2 & 3 Health and Social Care qualification(excludes casual position) 28 days holiday in your first year, increasing to 33 days after five years and then 38 days after ten-years service(excludes Casual position). Comprehensive induction programme including shadow shifts which means youll be fully supported to understand the role whilst getting to know the team and the people you will support Free and confidential counselling services for you and you and your family A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more(excludes casual position) Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want to reward you for your hard work and commitment to Bethphage Contributory Pension scheme(excludes casual position) Development opportunities- we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development, is our development Regular supervisions with your manager, team meetings and feedback Refer-a-Friend Award earn £200 every time you successfully refer a friend and they complete their probation. Birthday recognition our staff receive an Amazon e-voucher every year Paid enhanced DBS certificate Access to the Blue light Card scheme that offers discounts to social care staff in a range of shops both online and on the Highstreet About Oswestry Oswestry is an ancient market town located in the north of Shropshire close to the English Welsh border which has a turbulent history. The town still retains its vital function as a market town with narrow passageways which links streets that have names that conjure up images of the past. Essential Requirements Caring Good Communication Have a passion for helping others Ability to work in a team or alone Experienced in managing with behaviours that challenge and Autism Be flexible Have the ability to manage own workload and prioritise. Full UK Drivers Licence Desirable Requirements Own Car Experience of working with people with Mental health and trauma support needs, Level two diploma in Health and Social Care Level three diploma in Health and Social Care The interview process Once you have completed your application form on-line, we will call you to have an informal chat to discuss the role. Where safe, the second interview will be face-to-face and involve Sally. The whole process is relaxed and gives us the opportunity to get to know you and, you to get to know Bethphage. A full detailed job description can be obtained by contacting our HR team on JBRP1_UKTJ
Here at Dalesview we are looking for enthusiastic Full Time Support Worker to join our growing team based in Leyland. If you are looking to make a difference in the community and a chance to work around your home life this could be the job for you. Contracts are available for between 35 and 40 hours per week working days and evenings. You will be required to work some hours every other weekend. Weekend only contracts are also available. In return we are offering a competitive hourly rate of £12.13 - £12.35 per hour, dependant on qualifications. Dalesview has been established for over 30 years and holds an Investors in People gold award. We provide specialist supported living and residential services for adults with severe learning and physical disabilities. At Dalesview much effort, thought and hard work goes into doing something that is really very simple. That is enabling people to have the most fulfilling lives possible; supported with respect, caring attitudes and understanding. This includes enabling them to enjoy activities such as swimming, cycling, carriage riding, yoga and much more. Benefits of becoming our Support Worker: On-site parking Training is provided with opportunity for future progression Casual dress Recommendation bonus Overtime available Eligable for a Blue Light card Night working recruited separately, option to pick up shifts Key duties of our Support Worker: Providing effective care and support to adult residents with profound learning difficulties and/or physical disabilities Assisting in the care of all service users through the delivery of person-centred care in accordance with individual care plans/ risk assessments. This will include all aspects of moving and handling, personal care, eating and drinking Assisting in enabling service users to live their chosen lifestyle including accessing the local community and participating in leisure activities Our ideal Support Worker will have: Caring, hardworking, reliable and flexible approach Previous experience of working with people with learning disabilities is desirable, but not essential as full training will be provided NVQ level 2 or equivalent is also desirable or be willing to work towards the relevant QCF qualification. Wage per hour without NVQ 3- £11.05/ with NVQ 3 - £11.25 A Full driving licence is required If you have the skills and experience that we're looking for then please click ' Apply ' now to find out more about our Support Worker position. Please note that a DBS check will be required. It's a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both). Dalesview Partnership Ltd is disability confident committed. Due to the large volume of applications Dalesview receive, we cannot always respond to each applicant. If you do not hear from us within 3 weeks of application please assume that your application has been unsuccessful.
Apr 19, 2024
Full time
Here at Dalesview we are looking for enthusiastic Full Time Support Worker to join our growing team based in Leyland. If you are looking to make a difference in the community and a chance to work around your home life this could be the job for you. Contracts are available for between 35 and 40 hours per week working days and evenings. You will be required to work some hours every other weekend. Weekend only contracts are also available. In return we are offering a competitive hourly rate of £12.13 - £12.35 per hour, dependant on qualifications. Dalesview has been established for over 30 years and holds an Investors in People gold award. We provide specialist supported living and residential services for adults with severe learning and physical disabilities. At Dalesview much effort, thought and hard work goes into doing something that is really very simple. That is enabling people to have the most fulfilling lives possible; supported with respect, caring attitudes and understanding. This includes enabling them to enjoy activities such as swimming, cycling, carriage riding, yoga and much more. Benefits of becoming our Support Worker: On-site parking Training is provided with opportunity for future progression Casual dress Recommendation bonus Overtime available Eligable for a Blue Light card Night working recruited separately, option to pick up shifts Key duties of our Support Worker: Providing effective care and support to adult residents with profound learning difficulties and/or physical disabilities Assisting in the care of all service users through the delivery of person-centred care in accordance with individual care plans/ risk assessments. This will include all aspects of moving and handling, personal care, eating and drinking Assisting in enabling service users to live their chosen lifestyle including accessing the local community and participating in leisure activities Our ideal Support Worker will have: Caring, hardworking, reliable and flexible approach Previous experience of working with people with learning disabilities is desirable, but not essential as full training will be provided NVQ level 2 or equivalent is also desirable or be willing to work towards the relevant QCF qualification. Wage per hour without NVQ 3- £11.05/ with NVQ 3 - £11.25 A Full driving licence is required If you have the skills and experience that we're looking for then please click ' Apply ' now to find out more about our Support Worker position. Please note that a DBS check will be required. It's a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both). Dalesview Partnership Ltd is disability confident committed. Due to the large volume of applications Dalesview receive, we cannot always respond to each applicant. If you do not hear from us within 3 weeks of application please assume that your application has been unsuccessful.