Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
May 01, 2024
Full time
Contentful's Solution Architects are principally outwards-facing. They are trusted advisors of technologists, developers, content creators and project/product managers. As a Solution Architect at Contentful, you'll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies. Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project. A reasonable expectation for travel to on-site visits would be up to 10%. What to expect? Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers Create prototypes or code examples to facilitate customer onboarding and to support projects Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams Support engagement managers on quoting and scoping of SOWs Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful. Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful. You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner. You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles. The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments. Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams' building efforts. Your experience working with customers will allow you to continually refine our best practices and form opinionated advice. There are also opportunities to contribute to Contentful's thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference. What you need to be successful At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company. Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures. Experience working on digital experiences beyond the web is a plus. Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby) Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications Bachelor's Degree or equivalent experience (Engineering, Computer Science, or a related field) Comfortable working in a fast-paced environment with multiple customer engagements at once Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences The ability to work both autonomously and with a team to drive customer results. Excellent English & German communication and presentation skills and confidence conveying knowledge to a technical audience. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company We value Work-Life balance and You Time !A generous amount of paid time off, including vacation days, education days, and volunteer days Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life's challenges Use your personal education budget to improve your skills and grow in your career. Use your physical fitness budget to get away from your desk and support your physical wellness Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties A monthly phone/internet stipend and phone upgrade reimbursement after 2 years New hire office equipment stipend. Get the gear you need to work at your best Who are we? Contentful is the intelligent composable content platform that unlocks all of an organization's digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the " Contentful's Candidate Privacy Notice ", and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Conference Sales Coordinator Up to 33,000 a year, inclusive of London Weighting Allowance at 3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch. The Foundry, London, SE11 5RR The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below. Sales and Marketing Gathering market and customer information Contacting potential customers to arrange meetings for new business Maintaining and developing relationships with existing customers in person and via telephone calls and emails Listening to customer requirements and presenting appropriately to make a sale Responding promptly to incoming email and phone enquiries Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations Advising on special promotions Recording sales and entering into the bookings system Feeding future sales trends back to The Foundry Supporting the production of publicity materials, printed and digital Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter Representing The Foundry at exhibitions and events In conjunction with the regional manager, develop marketing plan and monitor targets. Create and circulate newsletter Bookings Administration Administrating the bookings for meetings and conference rooms, catering and technical equipment Managing booking enquiries through phone calls and emails, including web-generated enquiries. Responding promptly to enquiries, and advising clients on bookings, including providing quotes Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information Create invoices and credit notes. Keep accurate records of cancellations and additional services. Providing Booking acknowledgements for the clients Catering to the individual needs of the conference users, including specific equipment and disabled access requirements Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy Liaising with Reception, Facilities and Catering staff for conference requirements Liaising with accountancy staff with regard to room bookings Managing equipment hire, and ordering extra equipment where required Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed Providing information/documentation for some clients when required, for SJHR Centre to be set up as a 'new supplier' on the client's system, to enable all future payments to be made. Staff Management Line management of the building's receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays. Manage staff cover for evening and weekend events, A/L and sick leave Manage zero hours Reception staff, arrange training and induction Manage payroll/overtime for zero-hours staff, including zero-hour FSA Other responsibilities include Helping to establish and maintain excellent communication with tenant organisations Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager Dealing with emergencies when they arise Attending regular Team and Tenant meetings, and taking minutes Working to improve the company's social and environmental objectives Other duties as required, in line with the role Being a Fire Marshall and assisting with the fire alarm testing on occasion Attending company-wide events such as the annual staff conference Person Specification The individual we are looking for will need: Previous experience in a similar role Excellent sales skills Have good negotiation skills Good IT skills, particularly Microsoft Office software Excellent communication skills and experience of communication with different groups of people Excellent customer care skills The ability to act quickly and effectively using their own initiative To be a team player, as well as able to work alone Good organisational skills and the ability to prioritise work, multi-task and remain flexible To be trustworthy, personable and reliable A commitment to provide a good service to our tenants To maintain a professional standard of presentation and communication at all times Administration experience, preferably with experience of minute taking The ability to work under pressure and meet tight deadlines A knowledge of marketing We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable. Click Apply to be emailed information about how to complete your application.
May 01, 2024
Full time
Conference Sales Coordinator Up to 33,000 a year, inclusive of London Weighting Allowance at 3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch. The Foundry, London, SE11 5RR The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below. Sales and Marketing Gathering market and customer information Contacting potential customers to arrange meetings for new business Maintaining and developing relationships with existing customers in person and via telephone calls and emails Listening to customer requirements and presenting appropriately to make a sale Responding promptly to incoming email and phone enquiries Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations Advising on special promotions Recording sales and entering into the bookings system Feeding future sales trends back to The Foundry Supporting the production of publicity materials, printed and digital Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter Representing The Foundry at exhibitions and events In conjunction with the regional manager, develop marketing plan and monitor targets. Create and circulate newsletter Bookings Administration Administrating the bookings for meetings and conference rooms, catering and technical equipment Managing booking enquiries through phone calls and emails, including web-generated enquiries. Responding promptly to enquiries, and advising clients on bookings, including providing quotes Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information Create invoices and credit notes. Keep accurate records of cancellations and additional services. Providing Booking acknowledgements for the clients Catering to the individual needs of the conference users, including specific equipment and disabled access requirements Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy Liaising with Reception, Facilities and Catering staff for conference requirements Liaising with accountancy staff with regard to room bookings Managing equipment hire, and ordering extra equipment where required Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed Providing information/documentation for some clients when required, for SJHR Centre to be set up as a 'new supplier' on the client's system, to enable all future payments to be made. Staff Management Line management of the building's receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays. Manage staff cover for evening and weekend events, A/L and sick leave Manage zero hours Reception staff, arrange training and induction Manage payroll/overtime for zero-hours staff, including zero-hour FSA Other responsibilities include Helping to establish and maintain excellent communication with tenant organisations Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager Dealing with emergencies when they arise Attending regular Team and Tenant meetings, and taking minutes Working to improve the company's social and environmental objectives Other duties as required, in line with the role Being a Fire Marshall and assisting with the fire alarm testing on occasion Attending company-wide events such as the annual staff conference Person Specification The individual we are looking for will need: Previous experience in a similar role Excellent sales skills Have good negotiation skills Good IT skills, particularly Microsoft Office software Excellent communication skills and experience of communication with different groups of people Excellent customer care skills The ability to act quickly and effectively using their own initiative To be a team player, as well as able to work alone Good organisational skills and the ability to prioritise work, multi-task and remain flexible To be trustworthy, personable and reliable A commitment to provide a good service to our tenants To maintain a professional standard of presentation and communication at all times Administration experience, preferably with experience of minute taking The ability to work under pressure and meet tight deadlines A knowledge of marketing We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable. Click Apply to be emailed information about how to complete your application.
We have a great new vacancy for a Sales Co-ordinator to join a brilliant local company who are the UK's leading supplier for work-holding equipment to their customers across the UK & Europe. The role is full time, based in a modern setting in Downton, just on the outskirts of Salisbury. The hours are 08:30am - 17:00pm M-F and the benefits include: 32 days annual leave, lots of opportunity to further develop your skills and role in the business. Working as part of the Distribution side of the business, your regular tasks will include: Provide support for the reps who are attending meetings by managing their diaries and scheduling appointments for them Process quotes, handle incoming orders Maintaining customer database Liaise with suppliers Maintain good customer relationships with regular contact Follow up on quote enquiries Key skills and experiences for this role: Strong customer service skills are important Good admin experience will be required for this role as you need to remain organised and send out various correspondence Ability to multi task Positive personality - Team player who enjoys the fast paced nature of a busy environment Able to work well under pressure, to ensure deadlines are met when necessary The role would suit someone who has come from an Account Management, or Sales Coordinator role previously. If you have experience of working with Technical products, that is also useful but if you are someone with a passion for engineering, or anything mechanical with the qualities to undertake the position we would be really keen to talk to you. Please contact Sam today to apply.
May 01, 2024
Full time
We have a great new vacancy for a Sales Co-ordinator to join a brilliant local company who are the UK's leading supplier for work-holding equipment to their customers across the UK & Europe. The role is full time, based in a modern setting in Downton, just on the outskirts of Salisbury. The hours are 08:30am - 17:00pm M-F and the benefits include: 32 days annual leave, lots of opportunity to further develop your skills and role in the business. Working as part of the Distribution side of the business, your regular tasks will include: Provide support for the reps who are attending meetings by managing their diaries and scheduling appointments for them Process quotes, handle incoming orders Maintaining customer database Liaise with suppliers Maintain good customer relationships with regular contact Follow up on quote enquiries Key skills and experiences for this role: Strong customer service skills are important Good admin experience will be required for this role as you need to remain organised and send out various correspondence Ability to multi task Positive personality - Team player who enjoys the fast paced nature of a busy environment Able to work well under pressure, to ensure deadlines are met when necessary The role would suit someone who has come from an Account Management, or Sales Coordinator role previously. If you have experience of working with Technical products, that is also useful but if you are someone with a passion for engineering, or anything mechanical with the qualities to undertake the position we would be really keen to talk to you. Please contact Sam today to apply.
Are you organised with excellent communication skills? Do you have an enthusiastic and committed attitude? Previous experience within a sales administration, co-ordination, sales order processing or sales support? If so, we have an exciting permanent opportunity for you to join our worldwide manufacturing client based in their Sheffield site as their Sales Administrator/Co-ordinator. Full time role working Monday to Friday offering you a competitive salary and excellent benefits. About the Role: Working with the Technical Sales team you'll be at the forefront of our client s business, building and maintaining strong relationships with customers to complete sales and enhance profitability. You'll play a crucial role in fostering repeat purchases and brand loyalty by delivering value-added solutions and exceptional customer service. Key Responsibilities: Managing customer enquiries through phone calls, emails, video conferencing, and in-person meetings. Create and provide quotes in partnership with the company's internal technical teams. Take proactive steps to follow up on quotes and confirm orders. Engage in negotiations with customers to finalise and secure sales agreements. Work closely with various departments before and after sales, such as finance, operations, technical, and design. Qualifications & Experience: Proven track record in account management and converting quotes to orders. Excellent communication skills, both verbal and written. Proficient in Microsoft Office and previous CRM experience would be advantageous. Ability to manage multiple tasks and meet deadlines. Enthusiastic with a can-do attitude, able to work independently. Methodical, organised, and able to prioritise tasks effectively. Strong attention to detail and accuracy. Experience in the construction or manufacturing industry is desirable as is the ability to read and understand technical drawings but this is not essential. Why Join our client? Competitive salary paying up to £26k plus bonus and an excellent benefits package. Opportunity to work with a dynamic and collaborative team. Career growth and development opportunities within a global organisation. Don't miss out on this fantastic opportunity to take your career to the next level! If you're ready to make a difference and contribute to our client s success, apply now by sending your CV or call Sonia if you would like to discuss this opportunity. When advertising permanent vacancies, we are acting as an Employment Agency. Candidates must be eligible to live and work in the UK. 2BM Recruitment Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society.
May 01, 2024
Full time
Are you organised with excellent communication skills? Do you have an enthusiastic and committed attitude? Previous experience within a sales administration, co-ordination, sales order processing or sales support? If so, we have an exciting permanent opportunity for you to join our worldwide manufacturing client based in their Sheffield site as their Sales Administrator/Co-ordinator. Full time role working Monday to Friday offering you a competitive salary and excellent benefits. About the Role: Working with the Technical Sales team you'll be at the forefront of our client s business, building and maintaining strong relationships with customers to complete sales and enhance profitability. You'll play a crucial role in fostering repeat purchases and brand loyalty by delivering value-added solutions and exceptional customer service. Key Responsibilities: Managing customer enquiries through phone calls, emails, video conferencing, and in-person meetings. Create and provide quotes in partnership with the company's internal technical teams. Take proactive steps to follow up on quotes and confirm orders. Engage in negotiations with customers to finalise and secure sales agreements. Work closely with various departments before and after sales, such as finance, operations, technical, and design. Qualifications & Experience: Proven track record in account management and converting quotes to orders. Excellent communication skills, both verbal and written. Proficient in Microsoft Office and previous CRM experience would be advantageous. Ability to manage multiple tasks and meet deadlines. Enthusiastic with a can-do attitude, able to work independently. Methodical, organised, and able to prioritise tasks effectively. Strong attention to detail and accuracy. Experience in the construction or manufacturing industry is desirable as is the ability to read and understand technical drawings but this is not essential. Why Join our client? Competitive salary paying up to £26k plus bonus and an excellent benefits package. Opportunity to work with a dynamic and collaborative team. Career growth and development opportunities within a global organisation. Don't miss out on this fantastic opportunity to take your career to the next level! If you're ready to make a difference and contribute to our client s success, apply now by sending your CV or call Sonia if you would like to discuss this opportunity. When advertising permanent vacancies, we are acting as an Employment Agency. Candidates must be eligible to live and work in the UK. 2BM Recruitment Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society.
Sales Coordinator needed! Join a longstanding transport & haulage company as they expand their team. As a pivotal part of their growth, they are seeking a proactive Internal Sales Coordinator to drive business development and provide top-notch customer support. Role Overview: As the Sales Coordinator, you'll spearhead lead generation, nurture client relationships, and handle day-to-day sales inquiries. Your mission? To secure appointments for the senior directors and contribute to the company's continued success. Key Responsibilities: Generate and present quotations to clients, turning leads into orders Source new leads to bolster our sales pipeline Coordinate with internal departments, clients, and suppliers Attend client meetings, providing essential support Liaise effectively within our internal teams Requirements: Proven experience in internal sales, with expertise in pricing, quotations, and customer relations Preferably, a background in transport or logistics Located within commuting distance of Rochdale What We Offer: Competitive salary range of 28,000 - 30,000 32 days holiday, including bank holidays + paid Christmas shutdown. Free parking facilities Opportunities for ongoing training and career development Monday to Friday, 9:00 AM to 5:00 PM work hours Streamline Search is a leading technical recruitment agency based in Chichester, West Sussex, operating nationwide. By applying to this role, you consent to us processing your data in compliance with GDPR regulations.
May 01, 2024
Full time
Sales Coordinator needed! Join a longstanding transport & haulage company as they expand their team. As a pivotal part of their growth, they are seeking a proactive Internal Sales Coordinator to drive business development and provide top-notch customer support. Role Overview: As the Sales Coordinator, you'll spearhead lead generation, nurture client relationships, and handle day-to-day sales inquiries. Your mission? To secure appointments for the senior directors and contribute to the company's continued success. Key Responsibilities: Generate and present quotations to clients, turning leads into orders Source new leads to bolster our sales pipeline Coordinate with internal departments, clients, and suppliers Attend client meetings, providing essential support Liaise effectively within our internal teams Requirements: Proven experience in internal sales, with expertise in pricing, quotations, and customer relations Preferably, a background in transport or logistics Located within commuting distance of Rochdale What We Offer: Competitive salary range of 28,000 - 30,000 32 days holiday, including bank holidays + paid Christmas shutdown. Free parking facilities Opportunities for ongoing training and career development Monday to Friday, 9:00 AM to 5:00 PM work hours Streamline Search is a leading technical recruitment agency based in Chichester, West Sussex, operating nationwide. By applying to this role, you consent to us processing your data in compliance with GDPR regulations.
Sales Consultant Cheltenham £28,000 + Bonus OTE £50,000 Permanent Our client is looking for an self-motivated, dynamic and skilled Sales Consultant to join a growing team, the role is office based with some hybrid working. Key Responsibilities Sales Consultant Utilise phone, email, and messaging platforms to engage with potential clients who have made enquiries, providing them with insightful information about our products and services to quickly build trust. Exhibit excellent writing and verbal communication skills to articulate the benefits of our technology succinctly and compellingly. Employ skilled sales tactics and negotiation strategies to close deals, ensuring clients feel confident in their investment. Utilise good math skills to calculate and present the Return on Investment (ROI) to potential clients, aiding their decision-making process. Manage and track client interactions using HubSpot CRM, ensuring all client information is up-to-date and communications are logged accurately. Quickly grasp new technology and systems relevant to our industry and effectively communicate these to customers, highlighting the benefits specific to their needs. Acquire a good understanding of the basic technical aspects of our products and services to converse knowledgeably with customers, providing them with the confidence in our expertise and offerings. Qualifications & Requirements Sales Consultant Proven track record in sales, with a history of successfully securing projects requiring significant investment for homeowners Strong capability in using digital communication tools for sales purposes. Excellent written and verbal communication skills, with the ability to engage and persuade. Proficiency in HubSpot CRM or similar customer relationship management tools. Aptitude for quickly learning new technology and systems. Ability to understand and convey technical information in an accessible manner. Strong analytical skills, with the capacity to calculate and present ROI effectively. For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a personal assistant, executive assistant, office coordinator, senior administrator may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
May 01, 2024
Full time
Sales Consultant Cheltenham £28,000 + Bonus OTE £50,000 Permanent Our client is looking for an self-motivated, dynamic and skilled Sales Consultant to join a growing team, the role is office based with some hybrid working. Key Responsibilities Sales Consultant Utilise phone, email, and messaging platforms to engage with potential clients who have made enquiries, providing them with insightful information about our products and services to quickly build trust. Exhibit excellent writing and verbal communication skills to articulate the benefits of our technology succinctly and compellingly. Employ skilled sales tactics and negotiation strategies to close deals, ensuring clients feel confident in their investment. Utilise good math skills to calculate and present the Return on Investment (ROI) to potential clients, aiding their decision-making process. Manage and track client interactions using HubSpot CRM, ensuring all client information is up-to-date and communications are logged accurately. Quickly grasp new technology and systems relevant to our industry and effectively communicate these to customers, highlighting the benefits specific to their needs. Acquire a good understanding of the basic technical aspects of our products and services to converse knowledgeably with customers, providing them with the confidence in our expertise and offerings. Qualifications & Requirements Sales Consultant Proven track record in sales, with a history of successfully securing projects requiring significant investment for homeowners Strong capability in using digital communication tools for sales purposes. Excellent written and verbal communication skills, with the ability to engage and persuade. Proficiency in HubSpot CRM or similar customer relationship management tools. Aptitude for quickly learning new technology and systems. Ability to understand and convey technical information in an accessible manner. Strong analytical skills, with the capacity to calculate and present ROI effectively. For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a personal assistant, executive assistant, office coordinator, senior administrator may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Wallace Hind Selection LTD
Letchworth Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 01, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Job Title:Workshop Manager (Forklift Maintenance) Location:Basingstoke RG25 2RP Salary:£40,000 Per Annum Job type: Full Time, Permanent Role The Role: PHL UK LTD, a leading forklift supplier and dealer based in Basingstoke, UK, is seeking a dynamic and experienced Workshop Manager to oversee our Forklift Maintenance and Material Handling department. As the Workshop Manager, you will be responsible for leading a team of skilled technicians and ensuring the efficient operation of our workshop. Key Responsibilities: Provide strong leadership and guidance to workshop personnel, fostering a culture of accountability, teamwork, and continuous improvement. Oversee the day-to-day operations of the workshop, including scheduling, prioritizing tasks, and ensuring timely completion of maintenance and repair jobs. Utilize your in-depth knowledge of forklift maintenance and material handling equipment to troubleshoot complex issues and provide technical support to the team. Maintain high standards of quality and safety in all maintenance and repair activities, adhering to industry best practices and regulatory requirements. Manage workshop inventory levels, ensuring adequate stock of parts and supplies to support maintenance operations. Collaborate with sales and service teams to meet customer needs and exceed their expectations, delivering exceptional service and support. Requirements: Strong leadership and management skills, with the ability to motivate and inspire a team. Comprehensive understanding of forklift mechanics and maintenance procedures, including hydraulic systems, electrical systems, and engine diagnostics. Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently. Effective communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Collaborative mindset with a willingness to work closely with colleagues across departments to achieve common goals. Relevant technical qualifications or certifications in forklift maintenance or related field preferred. Experience: Minimum of 2 years of experience in a similar role within the forklift maintenance or material handling industry. Benefits: 20 Paid days holiday + bank holidays Free Car Parking Pension Scheme Career progression opportunities Please click on theAPPLYbutton to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Forklift Maintenance Supervisor, Maintenance Workshop Coordinator, Equipment Service Manager, Forklift Fleet Maintenance Manager, Maintenance Operations Manager, Workshop Foreman (Forklifts), Forklift Service Centre Manager, Equipment Maintenance Coordinator, Fleet Maintenance Supervisor, Forklift Repair Shop Manager, Material Handling, Material Handling Manager, Workshop Manager, Manager may also be considered for this role. JBRP1_UKTJ
May 01, 2024
Full time
Job Title:Workshop Manager (Forklift Maintenance) Location:Basingstoke RG25 2RP Salary:£40,000 Per Annum Job type: Full Time, Permanent Role The Role: PHL UK LTD, a leading forklift supplier and dealer based in Basingstoke, UK, is seeking a dynamic and experienced Workshop Manager to oversee our Forklift Maintenance and Material Handling department. As the Workshop Manager, you will be responsible for leading a team of skilled technicians and ensuring the efficient operation of our workshop. Key Responsibilities: Provide strong leadership and guidance to workshop personnel, fostering a culture of accountability, teamwork, and continuous improvement. Oversee the day-to-day operations of the workshop, including scheduling, prioritizing tasks, and ensuring timely completion of maintenance and repair jobs. Utilize your in-depth knowledge of forklift maintenance and material handling equipment to troubleshoot complex issues and provide technical support to the team. Maintain high standards of quality and safety in all maintenance and repair activities, adhering to industry best practices and regulatory requirements. Manage workshop inventory levels, ensuring adequate stock of parts and supplies to support maintenance operations. Collaborate with sales and service teams to meet customer needs and exceed their expectations, delivering exceptional service and support. Requirements: Strong leadership and management skills, with the ability to motivate and inspire a team. Comprehensive understanding of forklift mechanics and maintenance procedures, including hydraulic systems, electrical systems, and engine diagnostics. Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently. Effective communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Collaborative mindset with a willingness to work closely with colleagues across departments to achieve common goals. Relevant technical qualifications or certifications in forklift maintenance or related field preferred. Experience: Minimum of 2 years of experience in a similar role within the forklift maintenance or material handling industry. Benefits: 20 Paid days holiday + bank holidays Free Car Parking Pension Scheme Career progression opportunities Please click on theAPPLYbutton to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Forklift Maintenance Supervisor, Maintenance Workshop Coordinator, Equipment Service Manager, Forklift Fleet Maintenance Manager, Maintenance Operations Manager, Workshop Foreman (Forklifts), Forklift Service Centre Manager, Equipment Maintenance Coordinator, Fleet Maintenance Supervisor, Forklift Repair Shop Manager, Material Handling, Material Handling Manager, Workshop Manager, Manager may also be considered for this role. JBRP1_UKTJ
Salary: 25,000 per year (OTE 30,000) Holidays: 33 days including Bank Holidays plus day off for birthday Hours: Monday - Friday 9.00 am - 5.00 pm Our client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the production of technical project specification proposals, site reports, test reports and supplementary calculations (to support specification proposals and reports), as well as providing technical support and advice to internal sales staff and external customers. In addition, there is a requirement to work alongside the technical team in the development and improvement of products and systems. This requires practical testing and trials alongside experienced installation staff. The Product Coordinator will be responsible for collating written information along with photographic and occasional video recordings and to administer this information, communicating with others within the business to ensure all product information, data sheets and the like are kept up to date, valid, accurate and accessible. Full training within the role along with support will be given. Responsibilities of the Technical Advisor: Writing technical documents, answering technical queries, emails etc. Testing and reporting, with a small number of hands on in installing products for testing then recording that information/results, mainly via excel/word templates. Check and sign off information. Come up with ideas and suggestions to put products to the test. Produce project specification proposals, test reports, site visit reports, with supplementary calculations and details. Provide technical support to direct customers, clients and internal team members. Project specification proposals. To develop an overview of relevant industry standards and legislation. To assist in the development of technical team systems. To proactively assist the Technical Team in achieving its objectives to meet the company strategy. To develop, maintain and update all records, databases, CRM data and reports. Candidate Requirements: GCSE/O Level English & Maths Grade C/4 essential Would consider a graduate with a degree in Architectural Technologist or Product Design or a similar degree Construction background or with a construction related qualification would be an advantage Proven experience in a technical role preferred Proven experience of writing technical specifications Excellent written and verbal communication skills Confident telephone manner Good IT skills including Microsoft Word, PowerPoint, Excel Good organisational and prioritising skills
May 01, 2024
Full time
Salary: 25,000 per year (OTE 30,000) Holidays: 33 days including Bank Holidays plus day off for birthday Hours: Monday - Friday 9.00 am - 5.00 pm Our client provides roofing and waterproofing products and systems to the Construction Industry and are looking for a Technical Advisor/Product Coordinator. The role is office based and primarily involves the production of technical project specification proposals, site reports, test reports and supplementary calculations (to support specification proposals and reports), as well as providing technical support and advice to internal sales staff and external customers. In addition, there is a requirement to work alongside the technical team in the development and improvement of products and systems. This requires practical testing and trials alongside experienced installation staff. The Product Coordinator will be responsible for collating written information along with photographic and occasional video recordings and to administer this information, communicating with others within the business to ensure all product information, data sheets and the like are kept up to date, valid, accurate and accessible. Full training within the role along with support will be given. Responsibilities of the Technical Advisor: Writing technical documents, answering technical queries, emails etc. Testing and reporting, with a small number of hands on in installing products for testing then recording that information/results, mainly via excel/word templates. Check and sign off information. Come up with ideas and suggestions to put products to the test. Produce project specification proposals, test reports, site visit reports, with supplementary calculations and details. Provide technical support to direct customers, clients and internal team members. Project specification proposals. To develop an overview of relevant industry standards and legislation. To assist in the development of technical team systems. To proactively assist the Technical Team in achieving its objectives to meet the company strategy. To develop, maintain and update all records, databases, CRM data and reports. Candidate Requirements: GCSE/O Level English & Maths Grade C/4 essential Would consider a graduate with a degree in Architectural Technologist or Product Design or a similar degree Construction background or with a construction related qualification would be an advantage Proven experience in a technical role preferred Proven experience of writing technical specifications Excellent written and verbal communication skills Confident telephone manner Good IT skills including Microsoft Word, PowerPoint, Excel Good organisational and prioritising skills
In a Nutshell We have a new opportunity for a Technical Manager to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Manager, you will be able to demonstrate a practical, thorough, pro-active, and efficient approach to design development and management. You will be working within a team from the inception of a project through to its completion. Reporting to the Technical Director, you will be tasked with the control and coordination of the complete design process involving the management of design consultants, external parties and stakeholders, liaison with the relevant statutory, approval and local authorities, including Clients and Client's representatives. You will need to prove an enhanced level of technical and construction knowledge, including a good working interpretation of Design Standards, the Building Regulations, Planning Guidance and the funding criteria relevant to the Affordable Housing sector. You will possess the commercial awareness to inform and develop design proposals to maximise design efficiency and profitability within identified approval constraints. You will have experience of working closely with commercial and operational teams to ensure efficient delivery of technical information for costing and construction. The role provides team members with inclusive responsibility for technical project management, located primarily within the company's head office, but with a requirement to attend site very frequently to provide support to site operations. The technical team work collaboratively to deliver considered and buildable design solutions, within agreed programme constraints to our project teams, with assistance from a selected and monitored consultant supply chain. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Professional Qualifications & Development (Degree, HND/HNC, CPD) Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent knowledge ot building regulations both current and forthcoming changes and transitions Excellent organization and time management with ability to multitask Able to produce and keep to a design delivery programme Commercially aware Ability to make decisions within authority Able to lead and work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies and clients Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications CSCS card qualification or equivalent Previous line management experience Continued professional development and keeping up to date with changes within the industry More about the Technical Manager role Manage multiple sites/phases as agreed with the Technical Director from design stage to post completion, in line with delivery programme and key dates. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Be self-driven and own their project delivery whilst able to manage individual coordinators Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
May 01, 2024
Full time
In a Nutshell We have a new opportunity for a Technical Manager to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Manager, you will be able to demonstrate a practical, thorough, pro-active, and efficient approach to design development and management. You will be working within a team from the inception of a project through to its completion. Reporting to the Technical Director, you will be tasked with the control and coordination of the complete design process involving the management of design consultants, external parties and stakeholders, liaison with the relevant statutory, approval and local authorities, including Clients and Client's representatives. You will need to prove an enhanced level of technical and construction knowledge, including a good working interpretation of Design Standards, the Building Regulations, Planning Guidance and the funding criteria relevant to the Affordable Housing sector. You will possess the commercial awareness to inform and develop design proposals to maximise design efficiency and profitability within identified approval constraints. You will have experience of working closely with commercial and operational teams to ensure efficient delivery of technical information for costing and construction. The role provides team members with inclusive responsibility for technical project management, located primarily within the company's head office, but with a requirement to attend site very frequently to provide support to site operations. The technical team work collaboratively to deliver considered and buildable design solutions, within agreed programme constraints to our project teams, with assistance from a selected and monitored consultant supply chain. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Professional Qualifications & Development (Degree, HND/HNC, CPD) Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent knowledge ot building regulations both current and forthcoming changes and transitions Excellent organization and time management with ability to multitask Able to produce and keep to a design delivery programme Commercially aware Ability to make decisions within authority Able to lead and work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies and clients Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications CSCS card qualification or equivalent Previous line management experience Continued professional development and keeping up to date with changes within the industry More about the Technical Manager role Manage multiple sites/phases as agreed with the Technical Director from design stage to post completion, in line with delivery programme and key dates. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Be self-driven and own their project delivery whilst able to manage individual coordinators Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed. To implement and comply with Vistry's SHE policy and procedures, all legal requirements, and best practice within the business unit. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Mossend site in Bellshill, ML4 1RR (This is fixed term 12 month Maternity cover) Specific responsibilities include: Responding to customer enquiries, pricing requests, delivery information and samples by telephone. Checking of Addresses, Pricing, Discount, Product and Haulage Availability. Entry of Quotations, Sales Orders, Samples Requests and Schedules. Investigating credit requests and additional invoices. Preparing Credit notes. Ensure that regular and accurate updates are made on company CRM package. Liaising with Transport Order Book and schedule Clearance Checking of Acknowledgements Soft sales, working with external team and customers to promote stocks and increase sales Essential Qualifications & Experience: Good interpersonal and communication skills - verbal and written Evidence of working as part of an effective team Participation in training events, which may necessitate travel and overnight stays Excellent telephone manner and accurate keyboard skills Flexible and enthusiastic individual able to work under pressure and use own initiative Working knowledge in Microsoft applications including email, Excel and Word. Full driving License Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your past experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.
May 01, 2024
Full time
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Mossend site in Bellshill, ML4 1RR (This is fixed term 12 month Maternity cover) Specific responsibilities include: Responding to customer enquiries, pricing requests, delivery information and samples by telephone. Checking of Addresses, Pricing, Discount, Product and Haulage Availability. Entry of Quotations, Sales Orders, Samples Requests and Schedules. Investigating credit requests and additional invoices. Preparing Credit notes. Ensure that regular and accurate updates are made on company CRM package. Liaising with Transport Order Book and schedule Clearance Checking of Acknowledgements Soft sales, working with external team and customers to promote stocks and increase sales Essential Qualifications & Experience: Good interpersonal and communication skills - verbal and written Evidence of working as part of an effective team Participation in training events, which may necessitate travel and overnight stays Excellent telephone manner and accurate keyboard skills Flexible and enthusiastic individual able to work under pressure and use own initiative Working knowledge in Microsoft applications including email, Excel and Word. Full driving License Think you can make a difference? WE ARE your future. More details: Full time, permanent role Competitive salary 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc Personal development and career progression opportunities Our commitment to diversity and inclusion? Excited about the role, but your past experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group. Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.
TECHNICAL COORDINATOR - NEAR TORQUAY, DEVON £28,000 + 25 days + Bank Holidays, Flexible working, Flexible working, Referral scheme, Sick pay Due to ongoing success, my client are looking to add to their growing team with the addition of a Supplier Coordinator, which is a brand new role, owing to the companies recent successes and ambitions to grow further. We are looking for someone who has ideally gained experience within a manufacturing environment and has knowledge of QMS and Supplier approval processes. THE ROLE: Management of all raw material and packaging supplier approval processes to ensure compliance with the Technical and Quality Assurance functions. Ensure all suppliers and specifications held on file are regularly monitored and appropriate supplier performance is communicated both internally & externally. Supporting new product launches by ensuring all supplier and raw material documentation is obtained prior to product trials Completing internal audits of site systems and QMS procedures. Member of the sites product defence team. THE PERSON: Previous experience in a Food manufacturing environment ideally. HND or Degree educated - in a technical discipline. Knowledge of QMS & Supplier approval processes. Good understanding of food legislation. Great communication skills and a good attention to detail is paramount. BENEFITS: £28,000 + 25 days + Bank Holidays, Flexible working, Flexible working, Referral scheme, Sick pay Please contact Brandon Hewitt-Hunt for more opportunities in Engineering or Manufacturing. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ
May 01, 2024
Full time
TECHNICAL COORDINATOR - NEAR TORQUAY, DEVON £28,000 + 25 days + Bank Holidays, Flexible working, Flexible working, Referral scheme, Sick pay Due to ongoing success, my client are looking to add to their growing team with the addition of a Supplier Coordinator, which is a brand new role, owing to the companies recent successes and ambitions to grow further. We are looking for someone who has ideally gained experience within a manufacturing environment and has knowledge of QMS and Supplier approval processes. THE ROLE: Management of all raw material and packaging supplier approval processes to ensure compliance with the Technical and Quality Assurance functions. Ensure all suppliers and specifications held on file are regularly monitored and appropriate supplier performance is communicated both internally & externally. Supporting new product launches by ensuring all supplier and raw material documentation is obtained prior to product trials Completing internal audits of site systems and QMS procedures. Member of the sites product defence team. THE PERSON: Previous experience in a Food manufacturing environment ideally. HND or Degree educated - in a technical discipline. Knowledge of QMS & Supplier approval processes. Good understanding of food legislation. Great communication skills and a good attention to detail is paramount. BENEFITS: £28,000 + 25 days + Bank Holidays, Flexible working, Flexible working, Referral scheme, Sick pay Please contact Brandon Hewitt-Hunt for more opportunities in Engineering or Manufacturing. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise. JBRP1_UKTJ
May 01, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise. JBRP1_UKTJ