Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with MINIMUM (No exceptions), £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities • To ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. • To ensure development of key accounts and be able to offer and secure 'added value' services, ensuring that new or different product lines are introduced to the existing customer base. • Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. • To achieve and exceed company expectations in sales, margin and net profit. • To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. • To gain recognition for a professional, ethical and quality assured business. • Review, monitor and manage key internal factors which can influence the success of the business • Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: • Prepare, manage and be responsible for the P&L • Preparation and submission of budgets and objectives • Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and its customers • Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management • Ensure customer service strategy is implemented • Assess, identify and facilitate staff training and development needs • Development and maintenance of excellent customer relationship management and strategic customer service levels • Ensure measurement of performance of all capital expenditure incorporating return on capital • Stringent controls of costs, expenditure and investments (SG&A) within budget parameters • To liaise with and support the Business Managers within the area Job Knowledge, Experience & Skills • Strong empathy with sales and indepth operational skills • A broad and strong knowledge of the industry and market • Must have competent understanding of IT, Finance and other organisation skills • Excellent man management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. We are happy to communicate this information to candidates who match the client's criteria. We can confirm that under no circumstances will we email this client or any client your CV without your prior permission. This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
May 02, 2024
Full time
Salary: £90-95k basic + executive car + attractive bonus An opportunity to take the reins of a long established and highly respected global printed communications company. Our client has set a minimum requirement of 10 years+ experience within a print or packaging firm, specifically working or having worked at a senior level (as MD or GM) with MINIMUM (No exceptions), £10m pa company in the last 5 years. Your skills must include the ability to formulate a vision for the market growth which gets communicated to employees in a compelling and actionable way. You will need to manage teams and individuals to enable them to perform to their fullest potential, setting clear expectations and demanding high levels of performance. In addition to being a charismatic leader. The successful candidate will be capable of motivating, developing and leading a team capable of maximising opportunities through the development of existing business as well as winning new accounts through the team. Function: Plan, direct and deliver sales and profit growth. This includes the management of all resources to achieve maximum efficiency and profitability. Ensuring activities of key team members are focused on strategically growing and developing the business year on year, through a mixture of staff development, sales and marketing, introduction of new methodology and technology. Setting and achieving annual targets and objectives as identified within the budget process. Sales and Marketing Accountabilities • To ensure that sales personnel activity is properly focused, pursuing and winning new business, directly and indirectly through the day to day management of both direct and indirect sales force. • To ensure development of key accounts and be able to offer and secure 'added value' services, ensuring that new or different product lines are introduced to the existing customer base. • Apply a strategic approach to the growth of the business, reviewing opportunities and driving forward growth. • To achieve and exceed company expectations in sales, margin and net profit. • To deliver an excellent service to all customers aiming to provide total satisfaction and customer retention. • To gain recognition for a professional, ethical and quality assured business. • Review, monitor and manage key internal factors which can influence the success of the business • Continued research and analysis of marketplace, to ensure correct targeting of sectors, required resources and pricing models are applied incorporating planning and recommend any investment Operational and Other Accountabilities: • Prepare, manage and be responsible for the P&L • Preparation and submission of budgets and objectives • Ensure the correct and balanced deployment of resources is in place, including equipment and personnel, to match the needs of the business and its customers • Ensure the application and enforcement of all company and corporate policies and procedures, including HR, Customer Services, Customer Relationship Management • Ensure customer service strategy is implemented • Assess, identify and facilitate staff training and development needs • Development and maintenance of excellent customer relationship management and strategic customer service levels • Ensure measurement of performance of all capital expenditure incorporating return on capital • Stringent controls of costs, expenditure and investments (SG&A) within budget parameters • To liaise with and support the Business Managers within the area Job Knowledge, Experience & Skills • Strong empathy with sales and indepth operational skills • A broad and strong knowledge of the industry and market • Must have competent understanding of IT, Finance and other organisation skills • Excellent man management skills. Due to the highly confidential nature of this vacancy we can't reveal the exact location at this stage. We are happy to communicate this information to candidates who match the client's criteria. We can confirm that under no circumstances will we email this client or any client your CV without your prior permission. This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Chartered Institute of Procurement and Supply (CIPS)
Partner - Automotive and Transport Company: UK Boutique Consultancy Contract: Remote with Travel Salary: £180-200K + Shares & Commission Contact: Opportunity: A rare opportunity awaits an experienced and dynamic individual to join a prominent management consultancy firm as a Partner in Automotive and Transport. This pivotal role offers the chance to shape the industry landscape and spearhead strategic growth for the organisation. As the Automotive and Transport Partner, the ideal candidate will lead client relationships within the automotive and transport sector. Leveraging their profound automotive knowledge and engineering expertise, they will identify new business avenues, tailor solutions, and propel revenue growth. Company: An award-winning consultancy excelling in global procurement, supply chain, and cost optimization. Utilizing data-driven insights, they catalyse transformations, empowering clients to thrive amidst market evolution. Collaboratively, they unearth cost-saving opportunities, delivering outcomes that surpass expectations. Partner with them for unparalleled business success. Key Responsibilities: Formulating and executing a comprehensive business development strategy targeting the automotive and transport market. Cultivating enduring relationships with key stakeholders, including executives and influencers. Leading cross-functional teams to deliver innovative solutions aligning with client needs and driving value. Propelling revenue growth by identifying opportunities, negotiating contracts, and finalizing deals. Offering strategic counsel and thought leadership, positioning the organization as a trusted partner. Collaborating internally to ensure alignment with client objectives and deliver exceptional service. Qualifications: Bachelor's degree in Engineering or related field; advanced degree advantageous. Extensive experience in business development, sales, or consulting within the automotive and transport sector. Proven track record of driving revenue growth and surpassing targets. Thorough understanding of industry trends, market dynamics, and competitive landscape. Exceptional communication, negotiation, and relationship-building skills. Ability to lead and motivate cross-functional teams in a dynamic environment. For strategic minds, results-oriented leaders, and automotive enthusiasts passionate about innovation, this is an unmissable opportunity. Join a dynamic team revolutionizing the automotive and transport industry. Send your CV to
May 02, 2024
Full time
Partner - Automotive and Transport Company: UK Boutique Consultancy Contract: Remote with Travel Salary: £180-200K + Shares & Commission Contact: Opportunity: A rare opportunity awaits an experienced and dynamic individual to join a prominent management consultancy firm as a Partner in Automotive and Transport. This pivotal role offers the chance to shape the industry landscape and spearhead strategic growth for the organisation. As the Automotive and Transport Partner, the ideal candidate will lead client relationships within the automotive and transport sector. Leveraging their profound automotive knowledge and engineering expertise, they will identify new business avenues, tailor solutions, and propel revenue growth. Company: An award-winning consultancy excelling in global procurement, supply chain, and cost optimization. Utilizing data-driven insights, they catalyse transformations, empowering clients to thrive amidst market evolution. Collaboratively, they unearth cost-saving opportunities, delivering outcomes that surpass expectations. Partner with them for unparalleled business success. Key Responsibilities: Formulating and executing a comprehensive business development strategy targeting the automotive and transport market. Cultivating enduring relationships with key stakeholders, including executives and influencers. Leading cross-functional teams to deliver innovative solutions aligning with client needs and driving value. Propelling revenue growth by identifying opportunities, negotiating contracts, and finalizing deals. Offering strategic counsel and thought leadership, positioning the organization as a trusted partner. Collaborating internally to ensure alignment with client objectives and deliver exceptional service. Qualifications: Bachelor's degree in Engineering or related field; advanced degree advantageous. Extensive experience in business development, sales, or consulting within the automotive and transport sector. Proven track record of driving revenue growth and surpassing targets. Thorough understanding of industry trends, market dynamics, and competitive landscape. Exceptional communication, negotiation, and relationship-building skills. Ability to lead and motivate cross-functional teams in a dynamic environment. For strategic minds, results-oriented leaders, and automotive enthusiasts passionate about innovation, this is an unmissable opportunity. Join a dynamic team revolutionizing the automotive and transport industry. Send your CV to
JAM Management Consultancy Ltd
Bracknell, Berkshire
Senior Account Managers wanted, UcaaS, Unified Communications, SaaS, Cloud, Complex Solutions, Public Sectors, 80-100k Due to our rapid global expansion, we are looking for a successful and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product and future roadmap. The Senior Account Manager will also be responsible for coaching and motivating a team to generate revenue and achieve targets. Location. Berkshire. This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our clients hybrid working policy. Key responsibilities of the role. Team Management Motivate, coach and develop the team on a daily basis. Give regular constructive feedback and recognise good behaviour/performance. Proactively address areas of poor performance with the team and support them to improve. Identify training needs across the team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through white space analysis. Run quarterly business reviews with key accounts. Track and manage your accounts using clients CRM tool. Create reports on account status, including customer sentiment in consult, build and run phases. Customer relationships & satisfaction Build and maintain relationships with your accounts, stakeholders and executive sponsors. Work with key customers to understand their industry, value drivers and business processes. Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice. Conduct a regular customer meeting cadence, weekly, monthly, quarterly. Manage a senior contact strategy of multi-level engagement within the account base. Produce and execute an Account Development Plan. Collaborate with wider clients teams and departments to support your customer in all clients matters including escalations. Driving opportunities and revenue Manage all aspects of revenue including in year revenue, annual recurring revenue and renewal activity. Consistently meet and exceed upsell targets to increase revenue. Contribute to Sector development plans, identifying new revenue opportunities within your Sector and for the wider business unit. Promote new products and services to key accounts to generate and increase revenue. Achieve a minimum number of 5 star G2 and Gartner Peer insight reviews. Develop a portfolio of referrals through key accounts and generate new business leads. About you. Bachelor's degree in a relevant subject. Good experience managing and motivating others. Good experience of enterprise account management, typically of at least 5 years. Experience in the SaaS industry, specifically CCaaS is desirable. Experience of using a CRM or similar tool. Good interpersonal skills, including effective influencing and negotiating stakeholders at all levels. Good communication, including presentation skills and being able to adapt style to suit the audience. Proven work experience as an Account Manager, Account Executive or similar title.
May 01, 2024
Full time
Senior Account Managers wanted, UcaaS, Unified Communications, SaaS, Cloud, Complex Solutions, Public Sectors, 80-100k Due to our rapid global expansion, we are looking for a successful and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product and future roadmap. The Senior Account Manager will also be responsible for coaching and motivating a team to generate revenue and achieve targets. Location. Berkshire. This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our clients hybrid working policy. Key responsibilities of the role. Team Management Motivate, coach and develop the team on a daily basis. Give regular constructive feedback and recognise good behaviour/performance. Proactively address areas of poor performance with the team and support them to improve. Identify training needs across the team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through white space analysis. Run quarterly business reviews with key accounts. Track and manage your accounts using clients CRM tool. Create reports on account status, including customer sentiment in consult, build and run phases. Customer relationships & satisfaction Build and maintain relationships with your accounts, stakeholders and executive sponsors. Work with key customers to understand their industry, value drivers and business processes. Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice. Conduct a regular customer meeting cadence, weekly, monthly, quarterly. Manage a senior contact strategy of multi-level engagement within the account base. Produce and execute an Account Development Plan. Collaborate with wider clients teams and departments to support your customer in all clients matters including escalations. Driving opportunities and revenue Manage all aspects of revenue including in year revenue, annual recurring revenue and renewal activity. Consistently meet and exceed upsell targets to increase revenue. Contribute to Sector development plans, identifying new revenue opportunities within your Sector and for the wider business unit. Promote new products and services to key accounts to generate and increase revenue. Achieve a minimum number of 5 star G2 and Gartner Peer insight reviews. Develop a portfolio of referrals through key accounts and generate new business leads. About you. Bachelor's degree in a relevant subject. Good experience managing and motivating others. Good experience of enterprise account management, typically of at least 5 years. Experience in the SaaS industry, specifically CCaaS is desirable. Experience of using a CRM or similar tool. Good interpersonal skills, including effective influencing and negotiating stakeholders at all levels. Good communication, including presentation skills and being able to adapt style to suit the audience. Proven work experience as an Account Manager, Account Executive or similar title.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for an Account Executive to support their team to develop strong relationships with new and existing clients. Provision of a high level of professional advice to clients. Win new business, cross selling, and pick up referral opportunities. You'll become a trusted advisor, asking the right questions, and continuously learning while on the job and sharing your knowledge with other colleagues in the office. Please note this is a full-time, permanent opportunity. You will be based in our Kidderminster office and ideally be onsite for 3 days per week on average. Overview: To develop and maintain the relationship with existing clients and to target new clients from the marketplace by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To support the Division in the achievement of sales targets. To actively cross-sell products from other Divisions To maintain professional competence by complying at all times with the Training and Competence procedures of the firm. To actively seek feedback from clients and respond to feedback received. Knowledge: Must have a minimum of 5 years' experience in providing specialist advice in the insurance market. Must be qualified to a minimum of Dip CII. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Excellent client service skills. Excellent negotiation and broking skills. Ability to persuade and influence others. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Good understanding of Corporate Governance, financial awareness and how a business works. Qualifications: GCSE Maths and English (or equivalent). A-levels (desirable). Must be qualified to a minimum of Dip CII. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 01, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support. Howden, Corporate & Commercial are on the hunt for an Account Executive to support their team to develop strong relationships with new and existing clients. Provision of a high level of professional advice to clients. Win new business, cross selling, and pick up referral opportunities. You'll become a trusted advisor, asking the right questions, and continuously learning while on the job and sharing your knowledge with other colleagues in the office. Please note this is a full-time, permanent opportunity. You will be based in our Kidderminster office and ideally be onsite for 3 days per week on average. Overview: To develop and maintain the relationship with existing clients and to target new clients from the marketplace by the effective marketing of current prospects. Establish and manage with each client a renewal strategy in accordance with the division's procedures/aims to maximise renewal success. Responsibility to ensure that clients are correctly and adequately insured for all of their insurance exposures and that correct advice is given. To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve client service standards. To support the Division in the achievement of sales targets. To actively cross-sell products from other Divisions To maintain professional competence by complying at all times with the Training and Competence procedures of the firm. To actively seek feedback from clients and respond to feedback received. Knowledge: Must have a minimum of 5 years' experience in providing specialist advice in the insurance market. Must be qualified to a minimum of Dip CII. Skills: Excellent level of technical insurance skills, to be assessed by regular in-house testing. Excellent client service skills. Excellent negotiation and broking skills. Ability to persuade and influence others. Excellent oral and written communication skills. Ability to gather and analyse information from the client. Good understanding of Corporate Governance, financial awareness and how a business works. Qualifications: GCSE Maths and English (or equivalent). A-levels (desirable). Must be qualified to a minimum of Dip CII. Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Acronis is a world leader in cyber protection-empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Director of Product Management to lead our cybersecurity portfolio. You will own cybersecurity products and business metrics while leading product vision, strategy, design & delivery, customer success, ongoing experimentation, and beyond. You will leverage your deep expertise in security to collaborate with forward-thinking engineers and excited customers to ensure we have the most competitive and relevant cybersecurity solutions for services providers and enterprise customers. You will work closely with the executive team to establish a winning strategy, and partner with our outstanding sales, marketing to ensure market-adoption and rapid growth. WHAT YOU'LL DO Own the overall vision and go-to-market strategy for Acronis cybersecurity products (endpoint security, EDR/XDR, Email Security, and beyond) Collaborate with product marketing to support messaging and content creation, enable the Acronis sales team, and deliver positioning, pricing, and packaging Define and drive discrete components of a cross-product integrations strategy across all layers - engineering, sales, marketing, and product Collaborate with internal business partners to ensure business needs and directions are captured, and product visions are translated into executable roadmaps and release plans, identifying and tracking critical performance metrics and timelines throughout the project's life Define measurable outcomes for your teams and regularly track and report on progress Attract, build, and run a diverse team of dedicated product and program managers working on cybersecurity solutions WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) 10+ years proven experience in a Product Management role Demonstrable knowledge of cybersecurity products and the latest trends, cybersecurity certifications would be a plus and experience in a cybersecurity company preferred 5+ years track record of managing geographically distributed cross-functional teams (direct reports + daily stakeholders) Experience building a team, holding decisions on recruiting and organization design Experience working cross-functionally on large projects with multiple engineering teams Excellent communication skills and can articulate a compelling vision Knowledge of service provider market is a plus Please submit your resume and application in English WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Every member of our has an instrumental role and impact on the success of Acronis' innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
May 01, 2024
Full time
Acronis is a world leader in cyber protection-empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Director of Product Management to lead our cybersecurity portfolio. You will own cybersecurity products and business metrics while leading product vision, strategy, design & delivery, customer success, ongoing experimentation, and beyond. You will leverage your deep expertise in security to collaborate with forward-thinking engineers and excited customers to ensure we have the most competitive and relevant cybersecurity solutions for services providers and enterprise customers. You will work closely with the executive team to establish a winning strategy, and partner with our outstanding sales, marketing to ensure market-adoption and rapid growth. WHAT YOU'LL DO Own the overall vision and go-to-market strategy for Acronis cybersecurity products (endpoint security, EDR/XDR, Email Security, and beyond) Collaborate with product marketing to support messaging and content creation, enable the Acronis sales team, and deliver positioning, pricing, and packaging Define and drive discrete components of a cross-product integrations strategy across all layers - engineering, sales, marketing, and product Collaborate with internal business partners to ensure business needs and directions are captured, and product visions are translated into executable roadmaps and release plans, identifying and tracking critical performance metrics and timelines throughout the project's life Define measurable outcomes for your teams and regularly track and report on progress Attract, build, and run a diverse team of dedicated product and program managers working on cybersecurity solutions WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) 10+ years proven experience in a Product Management role Demonstrable knowledge of cybersecurity products and the latest trends, cybersecurity certifications would be a plus and experience in a cybersecurity company preferred 5+ years track record of managing geographically distributed cross-functional teams (direct reports + daily stakeholders) Experience building a team, holding decisions on recruiting and organization design Experience working cross-functionally on large projects with multiple engineering teams Excellent communication skills and can articulate a compelling vision Knowledge of service provider market is a plus Please submit your resume and application in English WHO WE ARE Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-all at a low and predictable cost. Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities in which we live. Mutual trust, respect, personal achievement, individual leadership, and a belief that we can contribute to the world everyday are the cornerstones of the Acronis Team. Every member of our has an instrumental role and impact on the success of Acronis' innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission . Wise Platform helps banks, software companies and large enterprises leverage Wise's infrastructure to offer their customers world class payments products through their own channels. Our partners make up some of the world's biggest banks and online platforms, such as Monzo, N26, and Google. Wise Platform is a start-up within a scale up. We're based across the world - from New York, to London, to Singapore and beyond. Job Description We are looking for our first Presales Engineer in EMEA to play a crucial role in winning sales opportunities by solving our partner's most complex problems. We'll look to you to build out the presales function within the region, helping achieve growth objectives while consulting closely with our product, sales, and delivery teams to design solutions that we can deliver efficiently and with quality. As a Senior Presales Engineer, your success will be driven by an ability to understand customer requirements, showcase the Wise Platform value proposition, and earn the trust of key decision-makers. You will apply your expertise and product knowledge to design intelligent and scalable payment solutions for our prospective partners. This will require you to work cross-functionally to build strategies to successfully navigate complex sales cycles, deliver product demos, and lead compelling solution presentations. You should be equally comfortable in both a business and technical context, winning trust from both executive and engineering stakeholders. Your mission: You will present our products and vision to executives & technical teams at banks and strategic enterprise partners. Become their trusted advisor. You will be accountable to drive revenue alongside the business development team, being a key stakeholder in the sales process from discovery and solution design through to implementation kickoff. You will utilise a deep understanding of Wise Platform products and the payments domain to tailor solutions for partners, finding a match between our technology and their requirements. You will work on sales collateral, demos, proof of concepts, RFPs, and any other material to help get potential deals over the line. You will ensure the viability of solutions by testing and documenting an end to end solution. You will share customer feedback to the product teams in Wise Platform to drive roadmaps in order to create more opportunities for growth. This role will give you the opportunity to: Scope and design payments partnerships with the world's biggest banks and enterprises. Help define the presales team vision and strategy as we expand it across the globe. Act as the voice of our customers to influence roadmaps and feature prioritisation, continuously improving Wise Platforms' products and positioning in the market. Travel to work with our teams and meet with prospects around the world. Qualifications A bit about you: 3+ years experience in a presales or sales engineering role engaged in enterprise technology sales (preferably in fintech / payments) Proven track record achieving commercial targets by leveraging consultative and solution-based sales skills. You put the customer first, finding ways to leverage our products to solve customer problems. Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences. Established history of effective collaboration within or alongside financial institutions, demonstrating a strong grasp of their challenges and needs. You understand the value of balancing customer centric thinking and have experience communicating customer requirements to internal Product teams. Experience with REST APIs, SWIFT, local payment networks, especially in the context of technical sales and solution design. Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram . For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .
May 01, 2024
Full time
Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission . Wise Platform helps banks, software companies and large enterprises leverage Wise's infrastructure to offer their customers world class payments products through their own channels. Our partners make up some of the world's biggest banks and online platforms, such as Monzo, N26, and Google. Wise Platform is a start-up within a scale up. We're based across the world - from New York, to London, to Singapore and beyond. Job Description We are looking for our first Presales Engineer in EMEA to play a crucial role in winning sales opportunities by solving our partner's most complex problems. We'll look to you to build out the presales function within the region, helping achieve growth objectives while consulting closely with our product, sales, and delivery teams to design solutions that we can deliver efficiently and with quality. As a Senior Presales Engineer, your success will be driven by an ability to understand customer requirements, showcase the Wise Platform value proposition, and earn the trust of key decision-makers. You will apply your expertise and product knowledge to design intelligent and scalable payment solutions for our prospective partners. This will require you to work cross-functionally to build strategies to successfully navigate complex sales cycles, deliver product demos, and lead compelling solution presentations. You should be equally comfortable in both a business and technical context, winning trust from both executive and engineering stakeholders. Your mission: You will present our products and vision to executives & technical teams at banks and strategic enterprise partners. Become their trusted advisor. You will be accountable to drive revenue alongside the business development team, being a key stakeholder in the sales process from discovery and solution design through to implementation kickoff. You will utilise a deep understanding of Wise Platform products and the payments domain to tailor solutions for partners, finding a match between our technology and their requirements. You will work on sales collateral, demos, proof of concepts, RFPs, and any other material to help get potential deals over the line. You will ensure the viability of solutions by testing and documenting an end to end solution. You will share customer feedback to the product teams in Wise Platform to drive roadmaps in order to create more opportunities for growth. This role will give you the opportunity to: Scope and design payments partnerships with the world's biggest banks and enterprises. Help define the presales team vision and strategy as we expand it across the globe. Act as the voice of our customers to influence roadmaps and feature prioritisation, continuously improving Wise Platforms' products and positioning in the market. Travel to work with our teams and meet with prospects around the world. Qualifications A bit about you: 3+ years experience in a presales or sales engineering role engaged in enterprise technology sales (preferably in fintech / payments) Proven track record achieving commercial targets by leveraging consultative and solution-based sales skills. You put the customer first, finding ways to leverage our products to solve customer problems. Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences. Established history of effective collaboration within or alongside financial institutions, demonstrating a strong grasp of their challenges and needs. You understand the value of balancing customer centric thinking and have experience communicating customer requirements to internal Product teams. Experience with REST APIs, SWIFT, local payment networks, especially in the context of technical sales and solution design. Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram . For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs . Keep up to date with life at Wise by following us on LinkedIn and Instagram .
LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page ! Authorization to work in the UK is a precondition of employment. The Solutions Team at LILT LILT's Solutions team focuses on our industry AI leading technology and its application to multilingual content requirements for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILT's overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering and Services teams. Additionally, we operate as critical members of account-based teams that ensure LILT's technology is utilized to deliver maximum value to our customers. While we're at it, we have fun and enjoy the ride together. What you'll do We're looking for an experienced AI Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once. You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise to make LILT customers successful. You will have a broad range of skills and experience ranging from global content management lifecycle, a working knowledge of NLP/MT, TM, glossary, and content pipelines and integrations. You will have the insight to make the connection between a customer's specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation. This position is based out of our London, UK office and will be expected to work in the office in a hybrid capacity. Key Responsibilities Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success) Build and present references architectures, how-tos, and demo applications for customers Be a subject-matter expert in translation and localization process optimization and best practices Understand and align customer's technology stack to optimize localization processes Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success Play an active role in the development and maintenance of client-integrations Provide an escalated level of support for critical customer operational issues Develop and iterate on internal processes to ensure consistency across our solutions engagements Track existing technology solutions and follow the latest trends and developments in the localization industry Skills and Experience At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company Experience working with a complex services-oriented solution Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. Subject matter expertise in localization solutions, technologies, and processes Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions A passion for technical and solution-based problem solving Analytical approach to intelligence gathering and project planning Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives Keen attention to detail and adherence to deadlines Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment Self-motivated and inspired by a results-driven environment Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations Comfort with a bit of chaos, startup experience is an advantage Ability to work independently and self sufficiently while being part of a team and pursuing team goals Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need - LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
May 01, 2024
Full time
LILT is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page ! Authorization to work in the UK is a precondition of employment. The Solutions Team at LILT LILT's Solutions team focuses on our industry AI leading technology and its application to multilingual content requirements for large enterprises as well as government agencies. Our team engages with customers from the pre-sales/prospect stages through post-sale/customer onboarding stages and is made up of experts in various functional and technical areas of LILT's overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering and Services teams. Additionally, we operate as critical members of account-based teams that ensure LILT's technology is utilized to deliver maximum value to our customers. While we're at it, we have fun and enjoy the ride together. What you'll do We're looking for an experienced AI Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once. You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise to make LILT customers successful. You will have a broad range of skills and experience ranging from global content management lifecycle, a working knowledge of NLP/MT, TM, glossary, and content pipelines and integrations. You will have the insight to make the connection between a customer's specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation. This position is based out of our London, UK office and will be expected to work in the office in a hybrid capacity. Key Responsibilities Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success) Build and present references architectures, how-tos, and demo applications for customers Be a subject-matter expert in translation and localization process optimization and best practices Understand and align customer's technology stack to optimize localization processes Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success Play an active role in the development and maintenance of client-integrations Provide an escalated level of support for critical customer operational issues Develop and iterate on internal processes to ensure consistency across our solutions engagements Track existing technology solutions and follow the latest trends and developments in the localization industry Skills and Experience At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company Experience working with a complex services-oriented solution Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. Subject matter expertise in localization solutions, technologies, and processes Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions A passion for technical and solution-based problem solving Analytical approach to intelligence gathering and project planning Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives Keen attention to detail and adherence to deadlines Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment Self-motivated and inspired by a results-driven environment Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations Comfort with a bit of chaos, startup experience is an advantage Ability to work independently and self sufficiently while being part of a team and pursuing team goals Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need - LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits Compensation: At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability Paid parental leave is provided after 6 months. Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Title of Position Customer Service Executive Main Place of Work Wanzl UK Europa House, Heathcote Lane, Warwick CV34 6SP Reporting to Account Manager/Client delivery manager Hours of Work Monday to Friday 37.5 hours per week (Lunch additional) Company overview The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector. The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over circa £80m annually & currently employs circa 700 staff throughout the UK & Republic of Ireland. Job Description As Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. You will be responsible for providing an end to end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation. Key Responsibilities To forecast, manage and control reasonable and appropriate levels of equipment stock availability, from both a Wanzl and Customer perspective using the company ERP system to plan demand. To ensure that Customer stores are supplied with the correct equipment necessary for normal operational purposes. To ensure that all aspects of our service delivery are aligned. Including working with the systems provided and in collaboration with other colleagues, to ensure that scheduling of any purchased parts, internal manufacture and installation teams are aligned with contractual requirements, to ensure right first time using the company ERP systems. Provide accurate commercial account reports on sales orders, stock and debt status. Regular review of key business activity programmes and implementing action plans to ensure that equipment availability is maximised to support New Stores, Refits, Top Ups, Peak Trading and specific Projects. Hold regular operational contact / meetings with the Customer management teams at varying levels of seniority. Involving the Wanzl Operational team where appropriate to support. Establishing and maintaining close operational relationships with Finance and Buying team in the Customer to ensure that there is a smooth flow to equipment supply, budgets are managed effectively and that account payments are up to date to prevent any potential interruption to equipment supplies, Pro- actively producing and communicating / uploading of management reports to demonstrate compliance and performance of agreed customer KP To establish and manage relationships across all functions within Wanzl UK to ensure that customer needs are delivered on time and accurately by working together to achieve right first time delivery of goods and services Manage administration resource appropriately to ensure that workflow such as order processing and invoicing is prompt and accurate Identify areas of improvement and work cross functionally to implement continuous improvement. To understand and support strategy, tactics, sales plans and profit targets to meet and achieve the company product and customer mix targets within the Customer account. To achieve individual personal objectives in line with profit centre strategies and overall company strategy. To identify and build close business relationships with key decision making personnel within the Customer. To proactively identify business risks. Skills and experience Requirements: Proven track record of relationship building with internal and external Customers and delivering great Customer Service in project based role Previous work experience in one or more roles, sales Administration, procurement, operational admin/ planning, warehouse/ logistics administration, general office administration. Self-motivated, organised, calm, accurate, confident and a clear communicator. Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account. Ability to engage internal team support (Purchasing, production, Distribution, Installation etc.) to satisfy customer needs Computer literate with a good demonstrated level of competence with Excel and other Microsoft packages Ability to Drive Flexibility Your attention is drawn to the fact that in some cases particular duties and responsibilities are difficult to define in detail and may vary from time to time without changing the general character of the duties and level of responsibilities entailed. In addition, it is a requirement of all employees that they accept elements of flexibility in duties and responsibilities and when necessary interchange within the Group which will meet the changing needs and demands of the service.
May 01, 2024
Full time
Title of Position Customer Service Executive Main Place of Work Wanzl UK Europa House, Heathcote Lane, Warwick CV34 6SP Reporting to Account Manager/Client delivery manager Hours of Work Monday to Friday 37.5 hours per week (Lunch additional) Company overview The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector. The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over circa £80m annually & currently employs circa 700 staff throughout the UK & Republic of Ireland. Job Description As Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. You will be responsible for providing an end to end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation. Key Responsibilities To forecast, manage and control reasonable and appropriate levels of equipment stock availability, from both a Wanzl and Customer perspective using the company ERP system to plan demand. To ensure that Customer stores are supplied with the correct equipment necessary for normal operational purposes. To ensure that all aspects of our service delivery are aligned. Including working with the systems provided and in collaboration with other colleagues, to ensure that scheduling of any purchased parts, internal manufacture and installation teams are aligned with contractual requirements, to ensure right first time using the company ERP systems. Provide accurate commercial account reports on sales orders, stock and debt status. Regular review of key business activity programmes and implementing action plans to ensure that equipment availability is maximised to support New Stores, Refits, Top Ups, Peak Trading and specific Projects. Hold regular operational contact / meetings with the Customer management teams at varying levels of seniority. Involving the Wanzl Operational team where appropriate to support. Establishing and maintaining close operational relationships with Finance and Buying team in the Customer to ensure that there is a smooth flow to equipment supply, budgets are managed effectively and that account payments are up to date to prevent any potential interruption to equipment supplies, Pro- actively producing and communicating / uploading of management reports to demonstrate compliance and performance of agreed customer KP To establish and manage relationships across all functions within Wanzl UK to ensure that customer needs are delivered on time and accurately by working together to achieve right first time delivery of goods and services Manage administration resource appropriately to ensure that workflow such as order processing and invoicing is prompt and accurate Identify areas of improvement and work cross functionally to implement continuous improvement. To understand and support strategy, tactics, sales plans and profit targets to meet and achieve the company product and customer mix targets within the Customer account. To achieve individual personal objectives in line with profit centre strategies and overall company strategy. To identify and build close business relationships with key decision making personnel within the Customer. To proactively identify business risks. Skills and experience Requirements: Proven track record of relationship building with internal and external Customers and delivering great Customer Service in project based role Previous work experience in one or more roles, sales Administration, procurement, operational admin/ planning, warehouse/ logistics administration, general office administration. Self-motivated, organised, calm, accurate, confident and a clear communicator. Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account. Ability to engage internal team support (Purchasing, production, Distribution, Installation etc.) to satisfy customer needs Computer literate with a good demonstrated level of competence with Excel and other Microsoft packages Ability to Drive Flexibility Your attention is drawn to the fact that in some cases particular duties and responsibilities are difficult to define in detail and may vary from time to time without changing the general character of the duties and level of responsibilities entailed. In addition, it is a requirement of all employees that they accept elements of flexibility in duties and responsibilities and when necessary interchange within the Group which will meet the changing needs and demands of the service.
II. POSITION SUMMARY Working within UKI Marketing team and reporting to UK Marketing Manager, this role is responsible for supporting the Channel Marketing manager with campaign collateral and communication as well as sole accountability for marketing for our Leisure/Hospitality segment. This person will be able to unleash their creativity and passion for fun marcomm, whilst being able to use theiranalytical skillsets within a broad and diverse role. This role truly encompasses the 7 Ps of marketing - from R&D, managing promotions, lead generation management, marcomm creation, pricing, packaging and more, to drive overall portfolio growth. If you like working as part of a team, but you'd like a great degree of autonomy, this could be the ideal fit for you. This role is suitable for someone who enjoys building relationships due to the nature of the owned segments is very people centric. III. DIMENSIONS: 1 UKI Marketing Manager 3 FTE (+2 PT) Segment Marketing Managers 1 FTE operational marketing executive. 1FTE marketing analyst 1PT Channel marketing manager 200+ Agents in UK & Ireland Team of xx dedicated field channel managers Team of 7 Leisure/hospitality salespersons IV. PRINCIPAL ACCOUNTABILITIES Define, communicate and execute the correct segment / offer / product/ channel strategy to deliver a successful go to market for new and existing offers, through research of local segments and their stakeholders, working with Channel and Strategy management, Commercial Sales, and Central Marketing, and the creation / localisation of bespoke value propositions, campaigns and sales tools. Reporting on all activities and sales ensuring smart measurement and delivery of an agreed return on investment through well planned and executed strategy and planning, and management of allocated budget for the segments owned. Manage Local product / offer / solution within owned segments through their lifecycle (from launch to end of life) by working closely with key segment / offer stakeholders both locally and globally, maximising performance. Increase market share across agreed segments products / offers / solutions highlighted as part of the business strategy. Meet the required level of knowledge of segments / products / offers and solutions through external research, regular voice of customer and strong relationships and communication with key business experts such as, Product, Sales and Central Marketing Adhere to the required brand standards and increase brand awareness and presence through knowledge of brand guidelines and ensuring that all communications are exceptional, targeting the correct stakeholders with bespoke messages of the value, expertise and product quality that Air Products provide. V. MINIMUM REQUIREMENTS AND QUALIFICATIONS Education Requirements: Educated to minimum A Level equivalent. Must be fluent in English. Professional Licence Requirements: Must have legal right to work in the UK. Preferred Professional Licences and Certifications: Ability to drive is desirable (must have clean driving licence) JBRP1_UKTJ
May 01, 2024
Full time
II. POSITION SUMMARY Working within UKI Marketing team and reporting to UK Marketing Manager, this role is responsible for supporting the Channel Marketing manager with campaign collateral and communication as well as sole accountability for marketing for our Leisure/Hospitality segment. This person will be able to unleash their creativity and passion for fun marcomm, whilst being able to use theiranalytical skillsets within a broad and diverse role. This role truly encompasses the 7 Ps of marketing - from R&D, managing promotions, lead generation management, marcomm creation, pricing, packaging and more, to drive overall portfolio growth. If you like working as part of a team, but you'd like a great degree of autonomy, this could be the ideal fit for you. This role is suitable for someone who enjoys building relationships due to the nature of the owned segments is very people centric. III. DIMENSIONS: 1 UKI Marketing Manager 3 FTE (+2 PT) Segment Marketing Managers 1 FTE operational marketing executive. 1FTE marketing analyst 1PT Channel marketing manager 200+ Agents in UK & Ireland Team of xx dedicated field channel managers Team of 7 Leisure/hospitality salespersons IV. PRINCIPAL ACCOUNTABILITIES Define, communicate and execute the correct segment / offer / product/ channel strategy to deliver a successful go to market for new and existing offers, through research of local segments and their stakeholders, working with Channel and Strategy management, Commercial Sales, and Central Marketing, and the creation / localisation of bespoke value propositions, campaigns and sales tools. Reporting on all activities and sales ensuring smart measurement and delivery of an agreed return on investment through well planned and executed strategy and planning, and management of allocated budget for the segments owned. Manage Local product / offer / solution within owned segments through their lifecycle (from launch to end of life) by working closely with key segment / offer stakeholders both locally and globally, maximising performance. Increase market share across agreed segments products / offers / solutions highlighted as part of the business strategy. Meet the required level of knowledge of segments / products / offers and solutions through external research, regular voice of customer and strong relationships and communication with key business experts such as, Product, Sales and Central Marketing Adhere to the required brand standards and increase brand awareness and presence through knowledge of brand guidelines and ensuring that all communications are exceptional, targeting the correct stakeholders with bespoke messages of the value, expertise and product quality that Air Products provide. V. MINIMUM REQUIREMENTS AND QUALIFICATIONS Education Requirements: Educated to minimum A Level equivalent. Must be fluent in English. Professional Licence Requirements: Must have legal right to work in the UK. Preferred Professional Licences and Certifications: Ability to drive is desirable (must have clean driving licence) JBRP1_UKTJ
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 50 - 75% Are you curious, motivated, and forward-thinking? Can you work in a fast paced, ever evolving environment? Worldpay are the world's leading payment provider, offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products with a range of solutions and sector experience that is unparalleled. We are looking for talented, self-motivated individuals with an entrepreneurial mindset to join our collaborative and award winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. With experience in developing sales strategies of self-generated pipeline and introductions, you will be responsible for driving new business sales of our industry-leading payment solutions to a merchant base with a card turnover of between £3m to £13m per annum. About the role In this Mid-Market role, you will work as a member of a sales team to find new opportunities for continued growth. This will include providing industry-leading payment solutions to prospective medium-sized business from £3m - £13m CTO. What you will be doing Achieve monthly sales targets aligned to overall company objectives Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force Build professional relationships across your local business network; joining business forums and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and 'right first time' guidelines Work with customer service and boarding teams to resolve customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What You Bring A full, clean driving license Proven experience in targeted B2B field sales (Merchant Sales Experience Essential) Comfortable selling up to C-level Excellent consultative approach, solution selling, negotiation and communication skills Ability to operate effectively with high energy and flexibility in a fast paced, constantly evolving environment Genuine self-starter who requires minimal oversight but who will contribute to team performance Ambitious, career-oriented, with a professional outlook and high integrity Previous experience of a consultative selling methodology and have sold to, and won, business in the mid-market segment Understanding of the payments market Added Bonus if you have Pipeline management experience using a CRM solution eg: Sales Force What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - WORLDPAY is your final career step! A competitive salary and company benefits The chance to work on some of the most challenging, relevant issues in the FinTech industry A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
May 01, 2024
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 50 - 75% Are you curious, motivated, and forward-thinking? Can you work in a fast paced, ever evolving environment? Worldpay are the world's leading payment provider, offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products with a range of solutions and sector experience that is unparalleled. We are looking for talented, self-motivated individuals with an entrepreneurial mindset to join our collaborative and award winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. With experience in developing sales strategies of self-generated pipeline and introductions, you will be responsible for driving new business sales of our industry-leading payment solutions to a merchant base with a card turnover of between £3m to £13m per annum. About the role In this Mid-Market role, you will work as a member of a sales team to find new opportunities for continued growth. This will include providing industry-leading payment solutions to prospective medium-sized business from £3m - £13m CTO. What you will be doing Achieve monthly sales targets aligned to overall company objectives Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force Build professional relationships across your local business network; joining business forums and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and 'right first time' guidelines Work with customer service and boarding teams to resolve customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What You Bring A full, clean driving license Proven experience in targeted B2B field sales (Merchant Sales Experience Essential) Comfortable selling up to C-level Excellent consultative approach, solution selling, negotiation and communication skills Ability to operate effectively with high energy and flexibility in a fast paced, constantly evolving environment Genuine self-starter who requires minimal oversight but who will contribute to team performance Ambitious, career-oriented, with a professional outlook and high integrity Previous experience of a consultative selling methodology and have sold to, and won, business in the mid-market segment Understanding of the payments market Added Bonus if you have Pipeline management experience using a CRM solution eg: Sales Force What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - WORLDPAY is your final career step! A competitive salary and company benefits The chance to work on some of the most challenging, relevant issues in the FinTech industry A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
About the Role: Grade Level (for internal use): 13 Commercial Strategy EMEA The Team: The Enterprise Solutions division within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. EDM business within Software segment is an industry leading provider for enterprise data management solution for global financial institutions. It is a powerful combination of enterprise technology and outsourced data management services enabling clients to extract value out of their data and streamline their operations by pulling disparate data types from multiple sources into a central hub and by democratizing data through easy user access. The Commercial team within Software segment is responsible for overall commercial and growth strategy, business development and go-to-market for the EDM business. The team: Specializes in evaluating and managing new strategic business opportunities. Oversees market analysis, monitors competitive activity, and identifies business unit needs, while providing leadership in the planning, design, due diligence, and implementation of strategic business objectives. Develops go-to-market strategy for S&P Global products and services. Works & collaborates closely with various teams to identify new product opportunities, client requirements, and market receptivity. Is responsible for identifying potential partnerships, developing partner relationships, potential strategic investments in other organizations and M&A candidates as we look at new areas of opportunity. Our team works in a fast-paced, dynamic environment that fosters growth, knowledge building, collaboration, and teamwork. The Impact: The Commercial team within Enterprise Solutions is seeking an ambitious and proven individual in Enterprise Data Management (EDM) to drive strategy and go-to-market within the EMEA region. The successful candidate will have previous commercial strategy, business development experience, and a detailed understanding of the data management landscape including areas of opportunity, challenges, industry dynamics, competitive landscape, and market trends. The candidate will be responsible for helping to define and execute data management strategy that encompasses relevant software and service offerings from our Software segment in the region, to solve complex client challenges and drive revenue growth. The candidate will understand our offerings, how they create value for customers and where the industry is moving. The individual will use this to inform our go-to-market strategy, working in close partnership with product management, customer success, and sales to exceed our customer's expectations. The individual would also drive market advocacy and thought leadership initiatives in EMEA. In addition to working with sales, customer success and product management, the candidate will collaborate and partner with other peers in commercial strategy, development, operations, and implementation delivery teams to execute on our strategy & vision. What's in it for you: Possess strong relationship management skills and ability to partner and influence decisions among internal stakeholders and colleagues across all business functions Strong network in the industry, relationships with senior stakeholders in this space Proven ability to partner with and influence external decision makers Adept at building and at maintaining trusted and credible relationships with clients and colleagues at all levels Strong interpersonal and collaboration skills Full of initiative and capable of working effectively in a fast-paced business environment Engaging and credible presence, particularly at executive levels Strong problem-solving skills Ability to find creative solutions to challenging situations or problems Responsibilities: Responsible for defining and executing on the enterprise data management strategy within EMEA. Partner with other commercial strategy team members as well as peers across sales, professional services, and customer success to support new revenue growth while protecting existing baseline revenue in line with our strategy Partner with sales, customer success, product, operations, and engineering to ensure alignment on market-segment strategy and execution against strategy plan Identify new areas of growth for data management offerings within Software segment (new markets, services offerings, product offerings, etc.) Partner with other team members within commercials strategy for the creation of business case documents, quarterly business reviews and other corporate initiatives to drive consistency Incorporate all relevant products within Enterprise Solutions into data management strategy for the region Provide input for the revenue forecasting from the region for accurate reporting Act as client escalation point for segment within region and participate in regular client steering committee calls Drive and support marketing strategy, campaigns, and positioning to ensure ongoing brand awareness Influence M&A strategy for Software segment and data management offerings and work with our Alliances team to drive partnerships with 3rd parties where applicable Design and implement market-segment sales strategies to align with global sales directives and revenue targets Support the sales team in progressing deals as required (e.g. active participation in key opportunities, prospect/client meetings, executive meetings, deal strategy, etc.) Provide regular feedback to the product team based on market intelligence and client demand in order to help drive product roadmap priority and direction What We're Looking For: Required: Minimum of 10+ years of experience in roles within commercial strategy, sales, business development or similar Expertise working within the data management marketplace Experience with market analysis, strategy definition and execution Must be a team player with the ability to successfully operate independently and to collaborate with a cross-functional team across geographical boundaries Ability to set clear strategic direction, create followership, and can navigate a large organization to collaborate with and empower teams to achieve common objectives Commercial, results-oriented and self-starter Strong ability to partner and collaborate both externally and internally Displays energy, enthusiasm, drive, and stamina Open-minded, flexible, and willing to adapt to changing situations Strong written and verbal communication skills are required to be successful in the role Proficiency in Excel and PPT required Proficiency in using Salesforce and Power BI (or other BI tools) is a plus Able to communicate effectively across different stakeholder groups, both verbally and in writing Fluent written and spoken English Strong presentation skills About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
May 01, 2024
Full time
About the Role: Grade Level (for internal use): 13 Commercial Strategy EMEA The Team: The Enterprise Solutions division within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. EDM business within Software segment is an industry leading provider for enterprise data management solution for global financial institutions. It is a powerful combination of enterprise technology and outsourced data management services enabling clients to extract value out of their data and streamline their operations by pulling disparate data types from multiple sources into a central hub and by democratizing data through easy user access. The Commercial team within Software segment is responsible for overall commercial and growth strategy, business development and go-to-market for the EDM business. The team: Specializes in evaluating and managing new strategic business opportunities. Oversees market analysis, monitors competitive activity, and identifies business unit needs, while providing leadership in the planning, design, due diligence, and implementation of strategic business objectives. Develops go-to-market strategy for S&P Global products and services. Works & collaborates closely with various teams to identify new product opportunities, client requirements, and market receptivity. Is responsible for identifying potential partnerships, developing partner relationships, potential strategic investments in other organizations and M&A candidates as we look at new areas of opportunity. Our team works in a fast-paced, dynamic environment that fosters growth, knowledge building, collaboration, and teamwork. The Impact: The Commercial team within Enterprise Solutions is seeking an ambitious and proven individual in Enterprise Data Management (EDM) to drive strategy and go-to-market within the EMEA region. The successful candidate will have previous commercial strategy, business development experience, and a detailed understanding of the data management landscape including areas of opportunity, challenges, industry dynamics, competitive landscape, and market trends. The candidate will be responsible for helping to define and execute data management strategy that encompasses relevant software and service offerings from our Software segment in the region, to solve complex client challenges and drive revenue growth. The candidate will understand our offerings, how they create value for customers and where the industry is moving. The individual will use this to inform our go-to-market strategy, working in close partnership with product management, customer success, and sales to exceed our customer's expectations. The individual would also drive market advocacy and thought leadership initiatives in EMEA. In addition to working with sales, customer success and product management, the candidate will collaborate and partner with other peers in commercial strategy, development, operations, and implementation delivery teams to execute on our strategy & vision. What's in it for you: Possess strong relationship management skills and ability to partner and influence decisions among internal stakeholders and colleagues across all business functions Strong network in the industry, relationships with senior stakeholders in this space Proven ability to partner with and influence external decision makers Adept at building and at maintaining trusted and credible relationships with clients and colleagues at all levels Strong interpersonal and collaboration skills Full of initiative and capable of working effectively in a fast-paced business environment Engaging and credible presence, particularly at executive levels Strong problem-solving skills Ability to find creative solutions to challenging situations or problems Responsibilities: Responsible for defining and executing on the enterprise data management strategy within EMEA. Partner with other commercial strategy team members as well as peers across sales, professional services, and customer success to support new revenue growth while protecting existing baseline revenue in line with our strategy Partner with sales, customer success, product, operations, and engineering to ensure alignment on market-segment strategy and execution against strategy plan Identify new areas of growth for data management offerings within Software segment (new markets, services offerings, product offerings, etc.) Partner with other team members within commercials strategy for the creation of business case documents, quarterly business reviews and other corporate initiatives to drive consistency Incorporate all relevant products within Enterprise Solutions into data management strategy for the region Provide input for the revenue forecasting from the region for accurate reporting Act as client escalation point for segment within region and participate in regular client steering committee calls Drive and support marketing strategy, campaigns, and positioning to ensure ongoing brand awareness Influence M&A strategy for Software segment and data management offerings and work with our Alliances team to drive partnerships with 3rd parties where applicable Design and implement market-segment sales strategies to align with global sales directives and revenue targets Support the sales team in progressing deals as required (e.g. active participation in key opportunities, prospect/client meetings, executive meetings, deal strategy, etc.) Provide regular feedback to the product team based on market intelligence and client demand in order to help drive product roadmap priority and direction What We're Looking For: Required: Minimum of 10+ years of experience in roles within commercial strategy, sales, business development or similar Expertise working within the data management marketplace Experience with market analysis, strategy definition and execution Must be a team player with the ability to successfully operate independently and to collaborate with a cross-functional team across geographical boundaries Ability to set clear strategic direction, create followership, and can navigate a large organization to collaborate with and empower teams to achieve common objectives Commercial, results-oriented and self-starter Strong ability to partner and collaborate both externally and internally Displays energy, enthusiasm, drive, and stamina Open-minded, flexible, and willing to adapt to changing situations Strong written and verbal communication skills are required to be successful in the role Proficiency in Excel and PPT required Proficiency in using Salesforce and Power BI (or other BI tools) is a plus Able to communicate effectively across different stakeholder groups, both verbally and in writing Fluent written and spoken English Strong presentation skills About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead . click apply for full job details
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. FMCG National Account Manager £60k + Car + Bonus (upto 30%) + Benefits Our client is a leading 3PL in the UK and we are delighted to assist them in their search for a FMCG National Account Manager, with a Food Distribution or Food Manufacturing background. What you will be doing As FMCG National Account Manager, you will play a critical role in the customer experience, working to expand and retain the company's largest and most strategic business relationships and work across business lines within your assigned accounts and cross functionally within the company. In this role, you will build relationships with clients at senior and executive level, developing a global vision of partnership, including at European level, with the primary focus of selling storage space within our client's 12 sites in the UK. You will: Develop Continuous Improvement Roadmaps (CIR) and Strategic Growth Plans for your assigned accounts in partnership with the Sales Managers Identify and pursue new business opportunities and products not under contract with your assigned accounts Increase customer retention and profitability by identifying opportunities to reduce waste, seamlessly on-board new business, manage compliance to Key Performance Indicators that allow the right to grow with your assigned accounts Follow the appropriate methodologies for selling and account management strategy Focus on customer retention and satisfaction across all facilities and lines of business Conduct regular business reviews with assigned accounts and provide volume forecasts to operations business partners Act as single point of contact for your assigned accounts at senior level, working together on global solutions, and resolve any issue escalated to you. The ideal FMCG National Account Manager Candidate: Proven track record of Account Management in the Food industry Excellent communication skills Able to demonstrate your ability to build strong ties and support the vision of key accounts A respected industry leader with strong market credibility gained through integrity when interacting with key stakeholders Have experience with a regimented Continuous Improvement Structure Demonstrate experience in contract negotiation, navigating complex organizations, and being successful in meeting sales or equivalent goals 5 years account management, business development, or sales-related field in Logistics/Supply chain A good level of computer skills including Microsoft Office Suite This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive.co.uk
May 01, 2024
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations. FMCG National Account Manager £60k + Car + Bonus (upto 30%) + Benefits Our client is a leading 3PL in the UK and we are delighted to assist them in their search for a FMCG National Account Manager, with a Food Distribution or Food Manufacturing background. What you will be doing As FMCG National Account Manager, you will play a critical role in the customer experience, working to expand and retain the company's largest and most strategic business relationships and work across business lines within your assigned accounts and cross functionally within the company. In this role, you will build relationships with clients at senior and executive level, developing a global vision of partnership, including at European level, with the primary focus of selling storage space within our client's 12 sites in the UK. You will: Develop Continuous Improvement Roadmaps (CIR) and Strategic Growth Plans for your assigned accounts in partnership with the Sales Managers Identify and pursue new business opportunities and products not under contract with your assigned accounts Increase customer retention and profitability by identifying opportunities to reduce waste, seamlessly on-board new business, manage compliance to Key Performance Indicators that allow the right to grow with your assigned accounts Follow the appropriate methodologies for selling and account management strategy Focus on customer retention and satisfaction across all facilities and lines of business Conduct regular business reviews with assigned accounts and provide volume forecasts to operations business partners Act as single point of contact for your assigned accounts at senior level, working together on global solutions, and resolve any issue escalated to you. The ideal FMCG National Account Manager Candidate: Proven track record of Account Management in the Food industry Excellent communication skills Able to demonstrate your ability to build strong ties and support the vision of key accounts A respected industry leader with strong market credibility gained through integrity when interacting with key stakeholders Have experience with a regimented Continuous Improvement Structure Demonstrate experience in contract negotiation, navigating complex organizations, and being successful in meeting sales or equivalent goals 5 years account management, business development, or sales-related field in Logistics/Supply chain A good level of computer skills including Microsoft Office Suite This is a fantastic opportunity - we look forward to your application . Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive.co.uk
I am recruiting a Marketing Communications (MarComms) Executive to join a well-established global B2B corporation based in Crewe. This is an exciting opportunity to become part of a tight-knit group of marketing professionals, reporting to the Head of Marketing, who provides excellent mentorship and professional growth opportunities. You will be responsible for various marcomms activities, including content creation for all channels, employer branding, and both online and offline campaigns, as well as driving marketing communications and brand strategy across EMEA, with some global exposure including USA. Key Responsibilities You will lead several major marketing projects which will include creating written, photographic, and video content for the following projects: Testimonial/Case Studies - We have some amazing customer stories to tell, and we need you to help us spread the word! Product photography & Demonstration Videos - Our products are awesome at what they do, and we need to ensure they look the part too. Support hub content (for our software products) - Our proprietary software is developed in house, so we need to augment our learning and resource centre for its customers. Web Content - The group has a family of brands, all of which have their own visual identity, tone of voice etc., you will be the champion ensuring the content stays en pointe. You will be an integral part of the team, utilizing the content and campaigns you create to assist with the implementation of the overall marketing strategy across the group. A significant proportion of your time will be involved in reactive marketing, according to things such as: news stories, local events, internationally recognised days, internal sales data, and any other trending topics. Skills and Experience (Essential) : 1-2 years of relevant experience in communications and/or marketing. Possess an undergraduate degree (equivalent to a 2:1 or higher) or Equivalent Qualification (HND, Apprenticeship etc.) Strong writing skills with meticulous attention to detail and accuracy. Familiarity with best practices in effective communications and marketing. Copywriting Adobe Creative Cloud Skills Basic understanding of marketing theory, i.e., marketing mix, customer journeys etc. Desirable Experience SEO, PPC, CRM, SMM Benefits Competitive salary & bonus. Comprehensive benefits package including; Pension Plan; Service Awards; Health Cash Plan; Free Eye Tests & subsidised lenses; Death in Service. 20 days holiday plus bank holidays. Professional development opportunities and ongoing training. A collaborative and innovative work environment. 37.5 hours per week Marketing Communications Executive Crewe 28,000 - 32,000 JM/00230
May 01, 2024
Full time
I am recruiting a Marketing Communications (MarComms) Executive to join a well-established global B2B corporation based in Crewe. This is an exciting opportunity to become part of a tight-knit group of marketing professionals, reporting to the Head of Marketing, who provides excellent mentorship and professional growth opportunities. You will be responsible for various marcomms activities, including content creation for all channels, employer branding, and both online and offline campaigns, as well as driving marketing communications and brand strategy across EMEA, with some global exposure including USA. Key Responsibilities You will lead several major marketing projects which will include creating written, photographic, and video content for the following projects: Testimonial/Case Studies - We have some amazing customer stories to tell, and we need you to help us spread the word! Product photography & Demonstration Videos - Our products are awesome at what they do, and we need to ensure they look the part too. Support hub content (for our software products) - Our proprietary software is developed in house, so we need to augment our learning and resource centre for its customers. Web Content - The group has a family of brands, all of which have their own visual identity, tone of voice etc., you will be the champion ensuring the content stays en pointe. You will be an integral part of the team, utilizing the content and campaigns you create to assist with the implementation of the overall marketing strategy across the group. A significant proportion of your time will be involved in reactive marketing, according to things such as: news stories, local events, internationally recognised days, internal sales data, and any other trending topics. Skills and Experience (Essential) : 1-2 years of relevant experience in communications and/or marketing. Possess an undergraduate degree (equivalent to a 2:1 or higher) or Equivalent Qualification (HND, Apprenticeship etc.) Strong writing skills with meticulous attention to detail and accuracy. Familiarity with best practices in effective communications and marketing. Copywriting Adobe Creative Cloud Skills Basic understanding of marketing theory, i.e., marketing mix, customer journeys etc. Desirable Experience SEO, PPC, CRM, SMM Benefits Competitive salary & bonus. Comprehensive benefits package including; Pension Plan; Service Awards; Health Cash Plan; Free Eye Tests & subsidised lenses; Death in Service. 20 days holiday plus bank holidays. Professional development opportunities and ongoing training. A collaborative and innovative work environment. 37.5 hours per week Marketing Communications Executive Crewe 28,000 - 32,000 JM/00230
II. POSITION SUMMARY Working within UKI Marketing team and reporting to UK Marketing Manager, this role is responsible for supporting the Channel Marketing manager with campaign collateral and communication as well as sole accountability for marketing for our Leisure/Hospitality segment. This person will be able to unleash their creativity and passion for fun marcomm, whilst being able to use their analytical skillsets within a broad and diverse role. This role truly encompasses the 7 Ps of marketing - from R&D, managing promotions, lead generation management, marcomm creation, pricing, packaging and more, to drive overall portfolio growth. If you like working as part of a team, but you'd like a great degree of autonomy, this could be the ideal fit for you. This role is suitable for someone who enjoys building relationships due to the nature of the owned segments is very people centric. III. DIMENSIONS: 1 UKI Marketing Manager 3 FTE (+2 PT) Segment Marketing Managers 1 FTE operational marketing executive. 1FTE marketing analyst 1PT Channel marketing manager 200+ Agents in UK & Ireland Team of xx dedicated field channel managers Team of 7 Leisure/hospitality salespersons IV. PRINCIPAL ACCOUNTABILITIES Define, communicate and execute the correct segment / offer / product/ channel strategy to deliver a successful go to market for new and existing offers, through research of local segments and their stakeholders, working with Channel and Strategy management, Commercial Sales, and Central Marketing, and the creation / localisation of bespoke value propositions, campaigns and sales tools. Reporting on all activities and sales ensuring smart measurement and delivery of an agreed return on investment through well planned and executed strategy and planning, and management of allocated budget for the segments owned. Manage Local product / offer / solution within owned segments through their lifecycle (from launch to end of life) by working closely with key segment / offer stakeholders both locally and globally, maximising performance. Increase market share across agreed segments products / offers / solutions highlighted as part of the business strategy. Meet the required level of knowledge of segments / products / offers and solutions through external research, regular voice of customer and strong relationships and communication with key business experts such as, Product, Sales and Central Marketing Adhere to the required brand standards and increase brand awareness and presence through knowledge of brand guidelines and ensuring that all communications are exceptional, targeting the correct stakeholders with bespoke messages of the value, expertise and product quality that Air Products provide. V. MINIMUM REQUIREMENTS AND QUALIFICATIONS Education Requirements: Educated to minimum A Level equivalent. Must be fluent in English. Professional Licence Requirements: Must have legal right to work in the UK. Preferred Professional Licences and Certifications: Ability to drive is desirable (must have clean driving licence) Skills and Experience: Proven 5 years experience in an operational Marketing role Planning and execution of multiple omnichannel campaigns Strategic thinker with a solid business understanding Budget management, reporting and measurement of campaigns and activities Strong written, communication and negotiation skills Expert in stakeholder management Able to work at pace under pressure IT literate: MSOffice; Adobe; Illustrator
May 01, 2024
Contractor
II. POSITION SUMMARY Working within UKI Marketing team and reporting to UK Marketing Manager, this role is responsible for supporting the Channel Marketing manager with campaign collateral and communication as well as sole accountability for marketing for our Leisure/Hospitality segment. This person will be able to unleash their creativity and passion for fun marcomm, whilst being able to use their analytical skillsets within a broad and diverse role. This role truly encompasses the 7 Ps of marketing - from R&D, managing promotions, lead generation management, marcomm creation, pricing, packaging and more, to drive overall portfolio growth. If you like working as part of a team, but you'd like a great degree of autonomy, this could be the ideal fit for you. This role is suitable for someone who enjoys building relationships due to the nature of the owned segments is very people centric. III. DIMENSIONS: 1 UKI Marketing Manager 3 FTE (+2 PT) Segment Marketing Managers 1 FTE operational marketing executive. 1FTE marketing analyst 1PT Channel marketing manager 200+ Agents in UK & Ireland Team of xx dedicated field channel managers Team of 7 Leisure/hospitality salespersons IV. PRINCIPAL ACCOUNTABILITIES Define, communicate and execute the correct segment / offer / product/ channel strategy to deliver a successful go to market for new and existing offers, through research of local segments and their stakeholders, working with Channel and Strategy management, Commercial Sales, and Central Marketing, and the creation / localisation of bespoke value propositions, campaigns and sales tools. Reporting on all activities and sales ensuring smart measurement and delivery of an agreed return on investment through well planned and executed strategy and planning, and management of allocated budget for the segments owned. Manage Local product / offer / solution within owned segments through their lifecycle (from launch to end of life) by working closely with key segment / offer stakeholders both locally and globally, maximising performance. Increase market share across agreed segments products / offers / solutions highlighted as part of the business strategy. Meet the required level of knowledge of segments / products / offers and solutions through external research, regular voice of customer and strong relationships and communication with key business experts such as, Product, Sales and Central Marketing Adhere to the required brand standards and increase brand awareness and presence through knowledge of brand guidelines and ensuring that all communications are exceptional, targeting the correct stakeholders with bespoke messages of the value, expertise and product quality that Air Products provide. V. MINIMUM REQUIREMENTS AND QUALIFICATIONS Education Requirements: Educated to minimum A Level equivalent. Must be fluent in English. Professional Licence Requirements: Must have legal right to work in the UK. Preferred Professional Licences and Certifications: Ability to drive is desirable (must have clean driving licence) Skills and Experience: Proven 5 years experience in an operational Marketing role Planning and execution of multiple omnichannel campaigns Strategic thinker with a solid business understanding Budget management, reporting and measurement of campaigns and activities Strong written, communication and negotiation skills Expert in stakeholder management Able to work at pace under pressure IT literate: MSOffice; Adobe; Illustrator
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We are the world's leading payment provider offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products. Our range of solutions and sector experience is unparalleled. You will be working within an award-winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. About the role As the Sales Strategy & Optimization Analyst, you will support the strategy development and sales process enhancement for our Enterprise commercial teams. Initially you will be supporting the team in some of their process optimization, but our expectation is that you will quickly take ownership of projects of your own. About the team Our Sales Operations teams sit at the center of the sales process, working to remove friction from the process our sales reps complete to bring a sale from lead to contract. They enable the end-to-end sales experience for all merchants in our high-growth payments business. We build and manage the tools and sales processes used by the largest sales force in the industry to facilitate 20%+ y-o-y growth across our $4 bn revenue business. We sit at the centre of our commercial and functional teams to build the deal approval process in the complex and heavily regulated payments space and reduce the time to revenue for our payments for products and services. The team operates on an agile methodology to optimize the sales process, rapidly enable process enhancements through our own team of CRM developers, and then report out on sales performance for both executives and sales leaders. What you will be doing Work with Sales teams and functional teams (e.g., Legal, Implementation) to define and improve the sales process, or the process each seller uses to move a potential customer through to sale Identify creative ways to implement the suggestions from the Sales and functional teams, and then work with the right people to put those changes into effect. For example, this role works very closely with our Salesforce developers to build improvements right into the tool that the sellers use to do their job Manage our ongoing programs and forums used to create collaboration around improvements in the process, such as our SLA program (agreements the Sales and functional teams make to each other about how long approvals will take) and our bi-weekly Pipeline reviews Build the materials and presentations used to train sellers on changes to the process or facilitate conversations across stakeholder groups Act as an ambassador for the Sales Operations organization with team members from across the organization, bringing a great attitude and a willingness to listen to suggestions Regularly updating internal stakeholders, including more senior members of the team on progress within your projects Build strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement, and operational teams with a large role to play in the sales process Work closely with the Product, Engineering & Operations team to identify technical solutions to streamline the sales process, acting as the primary mechanism to translate commercial needs and feedback into tangible system enhancements Manage projects effectively. Create clear project plans, engage a full network of stakeholders across the organization, report on progress and leverage more junior members of the team for support Work with your team to drive innovation and put forward new growth ideas. Build business cases to seek funding as needed. Identify and track the KPIs best used to gauge process efficiency and diagnose issues. Deliver trackable improvements to key metrics in line with strategy. Build, maintain, and promote positive professional working relationships with senior leaders across various functions. What you will bring Bachelor's degree in business or related fields Proven experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas Measurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc. Exceptional problem solving and critical thinking skills: demonstrated ability to structure complex problems and propose innovative solutions Excellent organizational skills: able to coordinate across multiple projects and stay on top of details Proven ability as a Project Lead Commercially focused, with a desire to drive great outcomes for the business Strong analytical skills; able to translate targets into tangible process improvements Clear, proactive communicator (both written and verbal); able to listen and work well with others while being confident and assertive where required Ability to engage with more technical concepts and indirectly manage technical delivery teams Clearly demonstrated ability to build and leverage strong networks, both internally and externally Added bonus if you have: Technical expertise in payments products or other highly regulated industries Technical experience with enterprise businesses in the US and/or UK What we offer you: A competitive salary and benefits A variety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in the payment industry Time to support charities and give back in your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
May 01, 2024
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 5 - 10%Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We are the world's leading payment provider offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products. Our range of solutions and sector experience is unparalleled. You will be working within an award-winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. About the role As the Sales Strategy & Optimization Analyst, you will support the strategy development and sales process enhancement for our Enterprise commercial teams. Initially you will be supporting the team in some of their process optimization, but our expectation is that you will quickly take ownership of projects of your own. About the team Our Sales Operations teams sit at the center of the sales process, working to remove friction from the process our sales reps complete to bring a sale from lead to contract. They enable the end-to-end sales experience for all merchants in our high-growth payments business. We build and manage the tools and sales processes used by the largest sales force in the industry to facilitate 20%+ y-o-y growth across our $4 bn revenue business. We sit at the centre of our commercial and functional teams to build the deal approval process in the complex and heavily regulated payments space and reduce the time to revenue for our payments for products and services. The team operates on an agile methodology to optimize the sales process, rapidly enable process enhancements through our own team of CRM developers, and then report out on sales performance for both executives and sales leaders. What you will be doing Work with Sales teams and functional teams (e.g., Legal, Implementation) to define and improve the sales process, or the process each seller uses to move a potential customer through to sale Identify creative ways to implement the suggestions from the Sales and functional teams, and then work with the right people to put those changes into effect. For example, this role works very closely with our Salesforce developers to build improvements right into the tool that the sellers use to do their job Manage our ongoing programs and forums used to create collaboration around improvements in the process, such as our SLA program (agreements the Sales and functional teams make to each other about how long approvals will take) and our bi-weekly Pipeline reviews Build the materials and presentations used to train sellers on changes to the process or facilitate conversations across stakeholder groups Act as an ambassador for the Sales Operations organization with team members from across the organization, bringing a great attitude and a willingness to listen to suggestions Regularly updating internal stakeholders, including more senior members of the team on progress within your projects Build strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement, and operational teams with a large role to play in the sales process Work closely with the Product, Engineering & Operations team to identify technical solutions to streamline the sales process, acting as the primary mechanism to translate commercial needs and feedback into tangible system enhancements Manage projects effectively. Create clear project plans, engage a full network of stakeholders across the organization, report on progress and leverage more junior members of the team for support Work with your team to drive innovation and put forward new growth ideas. Build business cases to seek funding as needed. Identify and track the KPIs best used to gauge process efficiency and diagnose issues. Deliver trackable improvements to key metrics in line with strategy. Build, maintain, and promote positive professional working relationships with senior leaders across various functions. What you will bring Bachelor's degree in business or related fields Proven experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas Measurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc. Exceptional problem solving and critical thinking skills: demonstrated ability to structure complex problems and propose innovative solutions Excellent organizational skills: able to coordinate across multiple projects and stay on top of details Proven ability as a Project Lead Commercially focused, with a desire to drive great outcomes for the business Strong analytical skills; able to translate targets into tangible process improvements Clear, proactive communicator (both written and verbal); able to listen and work well with others while being confident and assertive where required Ability to engage with more technical concepts and indirectly manage technical delivery teams Clearly demonstrated ability to build and leverage strong networks, both internally and externally Added bonus if you have: Technical expertise in payments products or other highly regulated industries Technical experience with enterprise businesses in the US and/or UK What we offer you: A competitive salary and benefits A variety of career development tools, resources and opportunities The chance to work on some of the most challenging, relevant issues in the payment industry Time to support charities and give back in your community Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 50 - 75% Are you curious, motivated, and forward-thinking? Can you work in a fast paced, ever evolving environment? Worldpay are the world's leading payment provider, offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products with a range of solutions and sector experience that is unparalleled. We are looking for talented, self-motivated individuals with an entrepreneurial mindset to join our collaborative and award winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. With experience in developing sales strategies of self-generated pipeline and introductions, you will be responsible for driving new business sales of our industry-leading payment solutions to a merchant base with a card turnover of between £3m to £13m per annum. About the role In this Mid-Market role, you will work as a member of a sales team to find new opportunities for continued growth. This will include providing industry-leading payment solutions to prospective medium-sized business from £3m - £13m CTO. What you will be doing Achieve monthly sales targets aligned to overall company objectives Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force Build professional relationships across your local business network; joining business forums and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and 'right first time' guidelines Work with customer service and boarding teams to resolve customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What You Bring A full, clean driving license Proven experience in targeted B2B field sales (Merchant Sales Experience Essential) Comfortable selling up to C-level Excellent consultative approach, solution selling, negotiation and communication skills Ability to operate effectively with high energy and flexibility in a fast paced, constantly evolving environment Genuine self-starter who requires minimal oversight but who will contribute to team performance Ambitious, career-oriented, with a professional outlook and high integrity Previous experience of a consultative selling methodology and have sold to, and won, business in the mid-market segment Understanding of the payments market Added Bonus if you have Pipeline management experience using a CRM solution eg: Sales Force What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - WORLDPAY is your final career step! A competitive salary and company benefits The chance to work on some of the most challenging, relevant issues in the FinTech industry A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
May 01, 2024
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 50 - 75% Are you curious, motivated, and forward-thinking? Can you work in a fast paced, ever evolving environment? Worldpay are the world's leading payment provider, offering a full-service end to end solution that encompasses global card acquiring, gateway, treasury, and alternative payment products with a range of solutions and sector experience that is unparalleled. We are looking for talented, self-motivated individuals with an entrepreneurial mindset to join our collaborative and award winning team that places emphasis on professional and personal development while simultaneously meeting our demanding business objectives. With experience in developing sales strategies of self-generated pipeline and introductions, you will be responsible for driving new business sales of our industry-leading payment solutions to a merchant base with a card turnover of between £3m to £13m per annum. About the role In this Mid-Market role, you will work as a member of a sales team to find new opportunities for continued growth. This will include providing industry-leading payment solutions to prospective medium-sized business from £3m - £13m CTO. What you will be doing Achieve monthly sales targets aligned to overall company objectives Develop monthly strategy and business plan for innovative ideas to attract new business and extend market share Generate new business and proactively manage your pipeline of predominantly self-generated leads using Sales Force Build professional relationships across your local business network; joining business forums and attending business events Build and maintain a network of introducers, ensuring WorldPay is first choice for all referrals Apply the WORLDPAY sales methodology technique in order to identify customer needs, propose solutions, negotiate and agree best terms possible for both company and customer Actively sell several different WorldPay products (including face to face Standalone and integrated POS systems and Ecomm solutions) to new SME customers with annual CTO turnover of £3m -£13m, within a defined territory Identify cross selling opportunities and drive revenue growth in line with pricing policy Complete appropriate paperwork with customer, adhering to legal and compliance policies and standards, and 'right first time' guidelines Work with customer service and boarding teams to resolve customer queries and ensure a seamless service for the customer Be able to feedback on local trends including, competitor insight, customer needs, sales and lead information, product and marketing requirements Support Regional Director with induction of new team members, sharing best practice and buddying when required What You Bring A full, clean driving license Proven experience in targeted B2B field sales (Merchant Sales Experience Essential) Comfortable selling up to C-level Excellent consultative approach, solution selling, negotiation and communication skills Ability to operate effectively with high energy and flexibility in a fast paced, constantly evolving environment Genuine self-starter who requires minimal oversight but who will contribute to team performance Ambitious, career-oriented, with a professional outlook and high integrity Previous experience of a consultative selling methodology and have sold to, and won, business in the mid-market segment Understanding of the payments market Added Bonus if you have Pipeline management experience using a CRM solution eg: Sales Force What We Offer You A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - WORLDPAY is your final career step! A competitive salary and company benefits The chance to work on some of the most challenging, relevant issues in the FinTech industry A work environment built on collaboration, flexibility and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Business Development Executive - Recruitment Sector 30-38k+ comm + benefits Hybrid Working Syntech Recruitment are proud to be recruiting a Business Development Exec to help us further grow our client base in the UK & beyond. Syntech are a technical recruitment agency that work in a multi sector environment. We work with innovative companies from global players in their markets to fast-evolving start-ups. Working as a trusted talent partner, we help to shape our client's growth by playing a fundamental part in their recruitment strategy. This role will play a pivotal part in the expansion of the business, growing existing client relationships alongside identifying and growing new business opportunities. The ideal candidate will have experience in B2B sales and be adept with selling a consulting/solutions service. This is a brilliant opportunity to join a forward thinking, business who pride themselves on a fantastic company culture and clear progression paths. Key Responsibilities: Tailor your targeted business portfolio, pinpoint growth avenues within the sectors we work in, agree & sign terms of business whilst nurturing relationships with new clients and then pass on to the delivery teams. Continuously identify new opportunities, becoming an expert on service offerings and unique selling points for the business in comparison to competitors Collaborate with the delivery team. Visit potential clients, understanding their needs and requirements and selling the service on offer, detailing processes and unique selling points of the business. Working cross-functionally with other teams within the business to ensure maximum success and results. About You: You will already have some sales and /or recruitment experience as a 360 Consultant which could have been gained in a variety of ways from recruitment or any B2B or B2C environments. A good communicator, confident in your ability to build rapport and relationships with others. Be able to self-generate leads and win new business from cold calling. Be comfortable working to targets Be hungry for success and self-motivated. Why work with us as a Business Development Executive: Highly competitive salary & uncapped commission structure. Additional monetary Bonus incentives. Enhanced search tools help you work smarter. Hybrid working with an early finish on Friday- Start your weekend early! Excellent Induction and personalised development plan to ensure your success. Stable and growing company who continually strive to innovate. Our Culture is supportive, and fun and you will be joining a team that is committed to success.
May 01, 2024
Full time
Business Development Executive - Recruitment Sector 30-38k+ comm + benefits Hybrid Working Syntech Recruitment are proud to be recruiting a Business Development Exec to help us further grow our client base in the UK & beyond. Syntech are a technical recruitment agency that work in a multi sector environment. We work with innovative companies from global players in their markets to fast-evolving start-ups. Working as a trusted talent partner, we help to shape our client's growth by playing a fundamental part in their recruitment strategy. This role will play a pivotal part in the expansion of the business, growing existing client relationships alongside identifying and growing new business opportunities. The ideal candidate will have experience in B2B sales and be adept with selling a consulting/solutions service. This is a brilliant opportunity to join a forward thinking, business who pride themselves on a fantastic company culture and clear progression paths. Key Responsibilities: Tailor your targeted business portfolio, pinpoint growth avenues within the sectors we work in, agree & sign terms of business whilst nurturing relationships with new clients and then pass on to the delivery teams. Continuously identify new opportunities, becoming an expert on service offerings and unique selling points for the business in comparison to competitors Collaborate with the delivery team. Visit potential clients, understanding their needs and requirements and selling the service on offer, detailing processes and unique selling points of the business. Working cross-functionally with other teams within the business to ensure maximum success and results. About You: You will already have some sales and /or recruitment experience as a 360 Consultant which could have been gained in a variety of ways from recruitment or any B2B or B2C environments. A good communicator, confident in your ability to build rapport and relationships with others. Be able to self-generate leads and win new business from cold calling. Be comfortable working to targets Be hungry for success and self-motivated. Why work with us as a Business Development Executive: Highly competitive salary & uncapped commission structure. Additional monetary Bonus incentives. Enhanced search tools help you work smarter. Hybrid working with an early finish on Friday- Start your weekend early! Excellent Induction and personalised development plan to ensure your success. Stable and growing company who continually strive to innovate. Our Culture is supportive, and fun and you will be joining a team that is committed to success.
Treasury and Trade Solution (TTS) is part of Citi's Services division. TTS is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 100 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs (application programming interfaces) to effectively manage their portfolios, financial positions, working capital and supply chains. One of the key organizations within TTS is Platforms & Data Services (PDS) with client facing platforms. Our platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. The UK & Europe Platforms & Data Services Head is responsible for managing TTS' core digital customer platforms CitiConnect and CitiDirect (used for transacting, reporting, and onboarding) for the UK and Europe, encompassing over 20 countries in which Citi is present. The role focuses on the creation, successful execution and implementation of digital strategies that will drive the commercialisation of digital solutions for Citi's UK and Europe clients to meet their needs across the whole globe. This will also involve identifying key product enhancements that support client commitments, evaluating emerging market trends, combatting competitive threats, and complying with regulatory requirements in order to ensure PDS capabilities and services continue to serve customers and support the winning of new business. The UK & Europe PDS Clusters Head reports directly to the Global Head of Platforms & Data Services, and additionally reports to the respective TTS Cluster Heads for the UK and for Europe. This role sits on three executive teams operating in the Services TTS business. Treasury and Trade Solutions (TTS), a division of Citi's Institutional Clients Group, offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. Our innovative solutions help clients digitise processes, mitigate risk and expand their reach. For more information, please visit . While the location of the role is primarily identified as London / UK, for the right candidate other European locations can be considered. Key Responsibilities: Define and communicate Platforms and Data Services strategic roadmap and value proposition clearly with clients, our sales teams, and partners on an ongoing basis. Lead and manage the process for evaluating and optimizing digital banking delivery and effectiveness, supporting multiple client segments including large and mid-size corporates, new digital native clients, public sector clients, Commercial Banking clients and Financial Institutions. Drive and own the Platforms and Data Services priorities for the UK and Europe, through a deep understanding of client and market requirements, along with building and implementing a pricing framework for Digital Platforms for the region and drive annuity fee revenue growth. Ensure compliance with key EMEA regulations and optimize regulatory change via periodic interactions with key regulators in countries, as well as proactive thought leadership on key digitization trends. Analyse and anticipate future regulatory requirements in the region based on developments in other regions, as well as roadmap laid out by local regulators. Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities. Ensure seamless client onboarding, transaction execution and servicing experience. Gather market and client feedback across all EMEA countries and continue to enhance proposition on an ongoing basis. Promote and maintain digital security for both clients and the bank are built into all channels and evolve to remain cutting edge. Implement transformational initiatives to optimize resource capacity and promote organisational efficiency. Ensure timely review and response to client experience and production incidents, focusing especially on issues that may significantly pose regulatory/legal risks or impact client satisfaction. Champion key client experience requirements, RFP deal commitments and emerging market trends identified across the UK and Europe clusters for strategic roadmap planning and investment prioritisation. Deliver regular Business Review reporting representing PDS in the UK and Europe clusters, focusing on progress and risk to commercialisation targets and OKRs, significant and trending client issues, risk and control issues, especially of a regulatory nature, talent and staffing issues. People Management / Risk and Controls: Manage and develop a high performing team of PDS product leads that will drive the delivery of the PDS goals across the UK and Europe. Create and maintain a strong team ethos, motivation and morale, with above benchmark scores in voice of employee surveys. Establish a dynamic communication process between the cluster team and partners in country and in the rest of the PDS team globally, as well as with partners in Operations, Technology, TTS Sales, Finance, Legal, Compliance, AML/Sanctions, and others. Maintain a strong risk and controls environment, ensuring regulatory and market mandatory requirements are identified, assessed and prioritised for attention, including any technology development, to enable PDS capabilities and services to remain compliant with local laws and regulations where applicable. Drive ethical behaviour and manage Conduct Risk in line with Citi policy and standards. Collaborate with all Risk & Control functions and other stakeholders as needed to maintain a pristine risk and control environment. Proactively provide leadership and ownership for any programs and initiatives to enhance governance, controls, and risk management practices of TTS / PDS. Embrace and foster the culture of meritocracy and diversity - at Citi and PDS we value and demand respect for others and opportunities to develop are widely available to all; we are a Top 100 UK Firms for Diversity per the Stonewall Index; 51% of our employees are women, 24% of our Director's and Managing Directors are women. Developmental Value: Successful candidate will have an opportunity to work with colleagues and partners across Citi's global network of almost 100 countries on commercialization of PDS solutions among Citi's top customers, many of whom are part of the Fortune 500 list. There is an opportunity to build important and strategic relationships with clients and other external partners. Exposure to the deployment of the latest technology, as well as digitization of the working capital flows offer the opportunity to be a part of digital transformation in financial services. High-profile and visible role with an excellent opportunity to lead the digital agenda for the business. Senior member of three Executive Committees regionally and globally in a strategic product area for TTS and in a dynamic & high-growth region. Opportunity to lead, support and drive significant digital transformation of our clients' businesses. Build product development and product management skills in a horizontal and end-to-end manner. Develop a range of skills across multiple facets of product development, business management, P&L management, and risk & control. Skills and Competencies: Minimum of 12 years' experience working in transaction banking or in any digital business Strong executive presence and communication skills, with demonstrable experience of presenting to clients, including at senior management level, on topics ranging across cash management, payments, digital banking and integration. Experience of leading a multi-country platforms related strategy or digital transformation of business - preferred Technical knowledge of digital platforms and APIs or broader knowledge of Digital Transformation / Transformation mindset with the ability to think strategically to develop future vision for the business. Agile / Scrum Product Owner certification would be a plus. "Execution spirit" and entrepreneurial skills; "Gets things done". Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment. A high level of personal integrity with a proven dedication to excellence and leadership in managing a diverse team with the ability to motivate and influence their performance. Ability to build rapport and work closely with key senior stakeholders and partners within and outside the business. Proven track record in working with data and using data to inform decisions. Ability to design and implement metrics for key outcomes and deliverables. Proven track record of success in positions requiring financial and commercial acumen. Ability to attract and retain top talent internally and from the industry. Energetic leader who inspires others to the mission, cultivates partnerships and uses exceptional interpersonal skills to influence and build consensus. Ability to exercise initiative, take ownership, problem identification . click apply for full job details
May 01, 2024
Full time
Treasury and Trade Solution (TTS) is part of Citi's Services division. TTS is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 100 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs (application programming interfaces) to effectively manage their portfolios, financial positions, working capital and supply chains. One of the key organizations within TTS is Platforms & Data Services (PDS) with client facing platforms. Our platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments. The UK & Europe Platforms & Data Services Head is responsible for managing TTS' core digital customer platforms CitiConnect and CitiDirect (used for transacting, reporting, and onboarding) for the UK and Europe, encompassing over 20 countries in which Citi is present. The role focuses on the creation, successful execution and implementation of digital strategies that will drive the commercialisation of digital solutions for Citi's UK and Europe clients to meet their needs across the whole globe. This will also involve identifying key product enhancements that support client commitments, evaluating emerging market trends, combatting competitive threats, and complying with regulatory requirements in order to ensure PDS capabilities and services continue to serve customers and support the winning of new business. The UK & Europe PDS Clusters Head reports directly to the Global Head of Platforms & Data Services, and additionally reports to the respective TTS Cluster Heads for the UK and for Europe. This role sits on three executive teams operating in the Services TTS business. Treasury and Trade Solutions (TTS), a division of Citi's Institutional Clients Group, offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. Our innovative solutions help clients digitise processes, mitigate risk and expand their reach. For more information, please visit . While the location of the role is primarily identified as London / UK, for the right candidate other European locations can be considered. Key Responsibilities: Define and communicate Platforms and Data Services strategic roadmap and value proposition clearly with clients, our sales teams, and partners on an ongoing basis. Lead and manage the process for evaluating and optimizing digital banking delivery and effectiveness, supporting multiple client segments including large and mid-size corporates, new digital native clients, public sector clients, Commercial Banking clients and Financial Institutions. Drive and own the Platforms and Data Services priorities for the UK and Europe, through a deep understanding of client and market requirements, along with building and implementing a pricing framework for Digital Platforms for the region and drive annuity fee revenue growth. Ensure compliance with key EMEA regulations and optimize regulatory change via periodic interactions with key regulators in countries, as well as proactive thought leadership on key digitization trends. Analyse and anticipate future regulatory requirements in the region based on developments in other regions, as well as roadmap laid out by local regulators. Drive product commercialization working with Sales and Relationship teams to propel strong client adoption of existing and new capabilities. Ensure seamless client onboarding, transaction execution and servicing experience. Gather market and client feedback across all EMEA countries and continue to enhance proposition on an ongoing basis. Promote and maintain digital security for both clients and the bank are built into all channels and evolve to remain cutting edge. Implement transformational initiatives to optimize resource capacity and promote organisational efficiency. Ensure timely review and response to client experience and production incidents, focusing especially on issues that may significantly pose regulatory/legal risks or impact client satisfaction. Champion key client experience requirements, RFP deal commitments and emerging market trends identified across the UK and Europe clusters for strategic roadmap planning and investment prioritisation. Deliver regular Business Review reporting representing PDS in the UK and Europe clusters, focusing on progress and risk to commercialisation targets and OKRs, significant and trending client issues, risk and control issues, especially of a regulatory nature, talent and staffing issues. People Management / Risk and Controls: Manage and develop a high performing team of PDS product leads that will drive the delivery of the PDS goals across the UK and Europe. Create and maintain a strong team ethos, motivation and morale, with above benchmark scores in voice of employee surveys. Establish a dynamic communication process between the cluster team and partners in country and in the rest of the PDS team globally, as well as with partners in Operations, Technology, TTS Sales, Finance, Legal, Compliance, AML/Sanctions, and others. Maintain a strong risk and controls environment, ensuring regulatory and market mandatory requirements are identified, assessed and prioritised for attention, including any technology development, to enable PDS capabilities and services to remain compliant with local laws and regulations where applicable. Drive ethical behaviour and manage Conduct Risk in line with Citi policy and standards. Collaborate with all Risk & Control functions and other stakeholders as needed to maintain a pristine risk and control environment. Proactively provide leadership and ownership for any programs and initiatives to enhance governance, controls, and risk management practices of TTS / PDS. Embrace and foster the culture of meritocracy and diversity - at Citi and PDS we value and demand respect for others and opportunities to develop are widely available to all; we are a Top 100 UK Firms for Diversity per the Stonewall Index; 51% of our employees are women, 24% of our Director's and Managing Directors are women. Developmental Value: Successful candidate will have an opportunity to work with colleagues and partners across Citi's global network of almost 100 countries on commercialization of PDS solutions among Citi's top customers, many of whom are part of the Fortune 500 list. There is an opportunity to build important and strategic relationships with clients and other external partners. Exposure to the deployment of the latest technology, as well as digitization of the working capital flows offer the opportunity to be a part of digital transformation in financial services. High-profile and visible role with an excellent opportunity to lead the digital agenda for the business. Senior member of three Executive Committees regionally and globally in a strategic product area for TTS and in a dynamic & high-growth region. Opportunity to lead, support and drive significant digital transformation of our clients' businesses. Build product development and product management skills in a horizontal and end-to-end manner. Develop a range of skills across multiple facets of product development, business management, P&L management, and risk & control. Skills and Competencies: Minimum of 12 years' experience working in transaction banking or in any digital business Strong executive presence and communication skills, with demonstrable experience of presenting to clients, including at senior management level, on topics ranging across cash management, payments, digital banking and integration. Experience of leading a multi-country platforms related strategy or digital transformation of business - preferred Technical knowledge of digital platforms and APIs or broader knowledge of Digital Transformation / Transformation mindset with the ability to think strategically to develop future vision for the business. Agile / Scrum Product Owner certification would be a plus. "Execution spirit" and entrepreneurial skills; "Gets things done". Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment. A high level of personal integrity with a proven dedication to excellence and leadership in managing a diverse team with the ability to motivate and influence their performance. Ability to build rapport and work closely with key senior stakeholders and partners within and outside the business. Proven track record in working with data and using data to inform decisions. Ability to design and implement metrics for key outcomes and deliverables. Proven track record of success in positions requiring financial and commercial acumen. Ability to attract and retain top talent internally and from the industry. Energetic leader who inspires others to the mission, cultivates partnerships and uses exceptional interpersonal skills to influence and build consensus. Ability to exercise initiative, take ownership, problem identification . click apply for full job details
We are seeking an experienced Director, Digital Asset Lead with deep Financial Services experience to focus on go to market and commercialisation of digital solutions for Private Markets, including Private Funds, Private Equity, and Private Debt. In this role, you will be responsible for defining and implementing the commercial strategy for a suite of new infrastructure solutions and capabilities, as well as developing LSEG's brand and ecosystem in Digital Private Markets. The role will work closely with cross-functional teams across Capital Markets, Post-Trade, and Data & Analytics, as well as relevant functions, including Sales and Account Management, Strategy, and Technology to sell innovative and market-leading products to our clients. Key responsibilities of the role: Develop and lead on the execution of a Private Markets (Private Funds - Equity/ Credit/ Real Estate/ Infrastructure) Go to Market strategy for new Infrastructure solutions, in partnership with key internal and external stakeholders Identify and prioritise key prospects, leveraging professional network, market research and industry insights Develop a robust client pipeline for LSEG digital solutions in Private Funds Build and maintain strong relationships with key decision-makers and executives within private equity firms, their investors, and fund administrators Contribute to LSEG's Private Markets roadmap by serving as the voice of the customer internally Work with strategic internal LSEG partners to drive adoption and execution of the broader Group Private Markets Strategy Essential experience and skills required: Experience in Private Markets; Strong relationships/ extensive professional network across Private Funds, Investors, and/ or Fund Administrators Ideal candidate would have a passion for/ understanding of Digital Assets, Cryptocurrencies, Distributed Ledger Technology Bachelor's degree in a relevant field; postgraduate degree a plus Strong knowledge of private markets including existing investment/ allocation processes and the current and emerging needs of both GPs and LPs, as well as fund admins Strategic, client-focussed mindset with the ability to spearhead an execution plan Strong commercial acumen ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
We are seeking an experienced Director, Digital Asset Lead with deep Financial Services experience to focus on go to market and commercialisation of digital solutions for Private Markets, including Private Funds, Private Equity, and Private Debt. In this role, you will be responsible for defining and implementing the commercial strategy for a suite of new infrastructure solutions and capabilities, as well as developing LSEG's brand and ecosystem in Digital Private Markets. The role will work closely with cross-functional teams across Capital Markets, Post-Trade, and Data & Analytics, as well as relevant functions, including Sales and Account Management, Strategy, and Technology to sell innovative and market-leading products to our clients. Key responsibilities of the role: Develop and lead on the execution of a Private Markets (Private Funds - Equity/ Credit/ Real Estate/ Infrastructure) Go to Market strategy for new Infrastructure solutions, in partnership with key internal and external stakeholders Identify and prioritise key prospects, leveraging professional network, market research and industry insights Develop a robust client pipeline for LSEG digital solutions in Private Funds Build and maintain strong relationships with key decision-makers and executives within private equity firms, their investors, and fund administrators Contribute to LSEG's Private Markets roadmap by serving as the voice of the customer internally Work with strategic internal LSEG partners to drive adoption and execution of the broader Group Private Markets Strategy Essential experience and skills required: Experience in Private Markets; Strong relationships/ extensive professional network across Private Funds, Investors, and/ or Fund Administrators Ideal candidate would have a passion for/ understanding of Digital Assets, Cryptocurrencies, Distributed Ledger Technology Bachelor's degree in a relevant field; postgraduate degree a plus Strong knowledge of private markets including existing investment/ allocation processes and the current and emerging needs of both GPs and LPs, as well as fund admins Strategic, client-focussed mindset with the ability to spearhead an execution plan Strong commercial acumen ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Tax PMO is seeking a Sr. Program Manager with experience in process improvement, VAT compliance and reporting, requirements gathering, transaction/systems mapping, and cross-functional leadership. This role has scope to be based in London, Bratislava, Barcelona, or Seattle. The Sr. PM will lead teams drawn from across all Amazon business lines, back office IT systems, Tax, Accounting, and Finance/Operations to deliver E-Compliance Initiatives for global tax. The Sr. PM will plan, simplify, standardize, integrate, and automate processes for receiving invoices (inbound/AP) and producing customer/seller invoices (outbound) across Amazon's high-complex invoicing ecosystem. This role will focus on business expansions into countries with existing e-invoicing legislative mandates. Enabling the business to be compliant, at scale, in an audit ready way. Successful candidates will have broad experience in Finance (specifically Tax and/or Accounting), Program Management, and Technology. This will help enable the Sr. PM to facilitate discussions to gather necessary information, uncover opportunities within and across teams, and manage change when new processes are integrated. About the Space: Governments are expanding E-invoicing mandates in order to increase the visibility of business activity and reduce the under-reporting of sales/output VAT and the over-reporting of expenses/input VAT. Compliance with E-invoicing requirements is essential for operational continuity. Taxpayers who report right first time, and clearly demonstrate compliance in revenue authority review and audit, will spend less time in subsequent audit follow-up and have fewer financial and reputational issues. Tax E-Compliance Team's mission is to lead Amazon to comply with current and emerging E-invoicing requirements, in a customer-obsessed, rapidly scalable, automated way, such that we are always audit-ready, earning trust of our suppliers, customers, business partners, and tax authorities. We do this via the right planning, project management, products, policy influencing and playbook. Primary responsibilities: - Take the lead role with project owners, sponsors, and subject matter experts to align on project and workstream objectives - Present and articulate complex concepts to cross-functional executive audiences - Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics - Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement those requirements - Leverage technology and investigative skills to trace data through Amazon's complex invoicing systems architecture - Document end-to-end transaction and systems flows that explain the source of data, where it is stored, and how it gets into the hands of the end user - Implement and document controls and processes to manage the transfer and sharing of data - Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner - Dive deep where needed to resolve blocking issues during project planning, execution, testing, launch and cutover We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project management - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS - Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules - Experience leading process improvements - Experience using data and metrics to determine and drive improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Tax PMO is seeking a Sr. Program Manager with experience in process improvement, VAT compliance and reporting, requirements gathering, transaction/systems mapping, and cross-functional leadership. This role has scope to be based in London, Bratislava, Barcelona, or Seattle. The Sr. PM will lead teams drawn from across all Amazon business lines, back office IT systems, Tax, Accounting, and Finance/Operations to deliver E-Compliance Initiatives for global tax. The Sr. PM will plan, simplify, standardize, integrate, and automate processes for receiving invoices (inbound/AP) and producing customer/seller invoices (outbound) across Amazon's high-complex invoicing ecosystem. This role will focus on business expansions into countries with existing e-invoicing legislative mandates. Enabling the business to be compliant, at scale, in an audit ready way. Successful candidates will have broad experience in Finance (specifically Tax and/or Accounting), Program Management, and Technology. This will help enable the Sr. PM to facilitate discussions to gather necessary information, uncover opportunities within and across teams, and manage change when new processes are integrated. About the Space: Governments are expanding E-invoicing mandates in order to increase the visibility of business activity and reduce the under-reporting of sales/output VAT and the over-reporting of expenses/input VAT. Compliance with E-invoicing requirements is essential for operational continuity. Taxpayers who report right first time, and clearly demonstrate compliance in revenue authority review and audit, will spend less time in subsequent audit follow-up and have fewer financial and reputational issues. Tax E-Compliance Team's mission is to lead Amazon to comply with current and emerging E-invoicing requirements, in a customer-obsessed, rapidly scalable, automated way, such that we are always audit-ready, earning trust of our suppliers, customers, business partners, and tax authorities. We do this via the right planning, project management, products, policy influencing and playbook. Primary responsibilities: - Take the lead role with project owners, sponsors, and subject matter experts to align on project and workstream objectives - Present and articulate complex concepts to cross-functional executive audiences - Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics - Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement those requirements - Leverage technology and investigative skills to trace data through Amazon's complex invoicing systems architecture - Document end-to-end transaction and systems flows that explain the source of data, where it is stored, and how it gets into the hands of the end user - Implement and document controls and processes to manage the transfer and sharing of data - Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner - Dive deep where needed to resolve blocking issues during project planning, execution, testing, launch and cutover We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Experience defining program requirements and using data and metrics to determine improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project management - Experience working cross functionally with tech and non-tech teams PREFERRED QUALIFICATIONS - Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules - Experience leading process improvements - Experience using data and metrics to determine and drive improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).