Our growing client are based in Heathrow Airport and looking for a Flight Controller to join them on a permanent basis.So if you're looking for an exciting career at Heathrow - then please apply! Responsibilities Taking the lead on a flight ensuring that check-in opens and closes on time, assuring the 'on time' set-up of check in and gate areas, with all relevant equipment such as signage, boarding passes, forms, etc. After obtaining flight information from the airline representative, make sure to thoroughly brief all staff allocated accordingly, and support them when needed. Monitor all special assistance on arrival and departure and liaise with the dispatcher and/or ramp agent, making sure clear communication and updates, always in place throughout operations, for the efficient running of the flight. Sending emails and other documents as required as well as the production of post flight paperwork, and reports. As the role involves supervising and giving guidance to colleagues, a Flight Controller must have excellent interpersonal skills, as well as initiative and resilience. Reporting any irregularities directly to the Supervisor and liaising with internal customers such as our handled airlines, the Flight Controller must ensure a high level of customer service is provided, always. Experience Required Be a strong leader with excellent interpersonal and motivational skills, with the ability to assert authority, when necessary, whilst maintaining good relations. Have an excellent knowledge of the whole range of Passenger duties including, Check-in, Boarding, Safety and Security procedures, as well as Immigration procedures. Be fluent in using Altea. Proven high level knowledge of the English language, written and verbal. Be highly self-motivated, in possession of good communication skills and the ability to prioritise tasks whilst also organizing & co-ordinating, especially when working under pressure. Liaise, communicate, and maintain good relations with our clients. Lead by example, guide and support all staff allocated to the flight. Be capable of working in a pressurised environment with tight deadlines. Flexible always and willing to adapt to different working practices and changes. Be computer literate with good knowledge of Microsoft Word & Excel.
May 02, 2024
Full time
Our growing client are based in Heathrow Airport and looking for a Flight Controller to join them on a permanent basis.So if you're looking for an exciting career at Heathrow - then please apply! Responsibilities Taking the lead on a flight ensuring that check-in opens and closes on time, assuring the 'on time' set-up of check in and gate areas, with all relevant equipment such as signage, boarding passes, forms, etc. After obtaining flight information from the airline representative, make sure to thoroughly brief all staff allocated accordingly, and support them when needed. Monitor all special assistance on arrival and departure and liaise with the dispatcher and/or ramp agent, making sure clear communication and updates, always in place throughout operations, for the efficient running of the flight. Sending emails and other documents as required as well as the production of post flight paperwork, and reports. As the role involves supervising and giving guidance to colleagues, a Flight Controller must have excellent interpersonal skills, as well as initiative and resilience. Reporting any irregularities directly to the Supervisor and liaising with internal customers such as our handled airlines, the Flight Controller must ensure a high level of customer service is provided, always. Experience Required Be a strong leader with excellent interpersonal and motivational skills, with the ability to assert authority, when necessary, whilst maintaining good relations. Have an excellent knowledge of the whole range of Passenger duties including, Check-in, Boarding, Safety and Security procedures, as well as Immigration procedures. Be fluent in using Altea. Proven high level knowledge of the English language, written and verbal. Be highly self-motivated, in possession of good communication skills and the ability to prioritise tasks whilst also organizing & co-ordinating, especially when working under pressure. Liaise, communicate, and maintain good relations with our clients. Lead by example, guide and support all staff allocated to the flight. Be capable of working in a pressurised environment with tight deadlines. Flexible always and willing to adapt to different working practices and changes. Be computer literate with good knowledge of Microsoft Word & Excel.
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a superb reputation with aftersales and customer service. You will become the Head of the Customer Service function which is a team of 20 based in Redditch which includes multi-functional teams with a customer service, admin and systems focus. What is on offer: Salary = Circa £75,000 per annum plus 15% objective based bonus Benefits = Hybrid working, competitive pension contribution, free parking, private healthcare based on job grading and many more benefits as expected from a global, corporate business Main purpose of this role: To be responsible for cross business unit, global customer support strategy. Develop and maintain external customer and channel partner relationships. Lead and resolve customer complaint and regional support related issues. Responsibilities include: Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new business and product launches. Recognizes and coordinates the resolution of support related issues that may impact organizational and customer success. Leads special projects that have cross regional implications. Understand market trends and product applications in identified market to drive Customer Support decisions and priorities. Lead the analysis, measurement, and reporting of Customer Support initiatives across brands, channels, regions, products, etc. Assist with development of Customer Support budget, financial controls, and risk ensuring initiatives are executed efficiently and within established budgets. Recruits, selects, develops, manages, motivates, coaches, and mentors managers; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs. Assist with the Development and execution of the Customer Support Strategy for the business Manages a team of Customer Service Representatives and Supervisors and resolves most complex business problems for those on the team Full job description will be provided to candidates with a successful application. The ideal candidate for this role: Will have previous Customer Service Management and ideally Head of Department experience of a multi-function customer service department Will ideally of managed a global customer service strategy Has worked for a manufacturing or product focused business, rather than service business Knowledge of Export is a big advantage Proven experience of prioritising and resolving channel development opportunities Ensures accountability across the team and holding self and others accountable to meet commitments Willingness to take on new opportunities and challenges Must be highly collaborative Can make sense of complex and high quantity of information Develops talent within the team Cultivates innovation Therefore if you feel you match the criteria above and would love a challenge role, in a stable company that looks after it's staff, then this is the role for you!
May 02, 2024
Full time
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a superb reputation with aftersales and customer service. You will become the Head of the Customer Service function which is a team of 20 based in Redditch which includes multi-functional teams with a customer service, admin and systems focus. What is on offer: Salary = Circa £75,000 per annum plus 15% objective based bonus Benefits = Hybrid working, competitive pension contribution, free parking, private healthcare based on job grading and many more benefits as expected from a global, corporate business Main purpose of this role: To be responsible for cross business unit, global customer support strategy. Develop and maintain external customer and channel partner relationships. Lead and resolve customer complaint and regional support related issues. Responsibilities include: Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new business and product launches. Recognizes and coordinates the resolution of support related issues that may impact organizational and customer success. Leads special projects that have cross regional implications. Understand market trends and product applications in identified market to drive Customer Support decisions and priorities. Lead the analysis, measurement, and reporting of Customer Support initiatives across brands, channels, regions, products, etc. Assist with development of Customer Support budget, financial controls, and risk ensuring initiatives are executed efficiently and within established budgets. Recruits, selects, develops, manages, motivates, coaches, and mentors managers; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs. Assist with the Development and execution of the Customer Support Strategy for the business Manages a team of Customer Service Representatives and Supervisors and resolves most complex business problems for those on the team Full job description will be provided to candidates with a successful application. The ideal candidate for this role: Will have previous Customer Service Management and ideally Head of Department experience of a multi-function customer service department Will ideally of managed a global customer service strategy Has worked for a manufacturing or product focused business, rather than service business Knowledge of Export is a big advantage Proven experience of prioritising and resolving channel development opportunities Ensures accountability across the team and holding self and others accountable to meet commitments Willingness to take on new opportunities and challenges Must be highly collaborative Can make sense of complex and high quantity of information Develops talent within the team Cultivates innovation Therefore if you feel you match the criteria above and would love a challenge role, in a stable company that looks after it's staff, then this is the role for you!
Would you like the chance to represent Clients in a FUN, LIVELY and ENERGETIC environment Would you enjoy working in a role with fantastic travel opportunities along with team nights and events CUSTOMER SERVICE AND SALES ROLE AVAILABLE NOW. ALL successful candidates must be 18+, have a full UK work permit and WILL be required to attend meetings in person in the office on a daily basis. Our Leicester based client is looking for enthusiastic 'go-getters'. As a Customer Service, Sales and Marketing company, they are expanding and looking for ambitious people who would like the chance to build a new career in the sales and customer service industry or just gain new skills. What s in it for you Fantastic earning potential Rapid progression and Business Development opportunities A flexible work schedule Advancement based on individual merit and performance Residential campaigns Development of interpersonal skills and confidence Fantastic commission only earnings with incentives for hitting targets Fun team nights and events Amazing opportunities to travel! No previous experience is required, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Hospitality / Bar work / Retail / Management roles / Direct Sales / Sales Representatives / Brand Ambassadors or any other face to face customer service and sales roles. They are currently continuing to expand throughout the UK which means that this self-employed opportunity would be a perfect chance to build your career from the ground up. Candidates must be aged 18+ and candidates will need to have availability to work Mon-Fri 5 days a week. Main part of the role will be speaking with customer face to face and that candidate will require a minimum of conversational English speaking skills to be considered. Roles are based in Leicester! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 02, 2024
Full time
Would you like the chance to represent Clients in a FUN, LIVELY and ENERGETIC environment Would you enjoy working in a role with fantastic travel opportunities along with team nights and events CUSTOMER SERVICE AND SALES ROLE AVAILABLE NOW. ALL successful candidates must be 18+, have a full UK work permit and WILL be required to attend meetings in person in the office on a daily basis. Our Leicester based client is looking for enthusiastic 'go-getters'. As a Customer Service, Sales and Marketing company, they are expanding and looking for ambitious people who would like the chance to build a new career in the sales and customer service industry or just gain new skills. What s in it for you Fantastic earning potential Rapid progression and Business Development opportunities A flexible work schedule Advancement based on individual merit and performance Residential campaigns Development of interpersonal skills and confidence Fantastic commission only earnings with incentives for hitting targets Fun team nights and events Amazing opportunities to travel! No previous experience is required, however people with previous experience in the following areas can also be successful: Sales / Customer Service / Marketing / Promotions / Event co-ordination / Hospitality / Bar work / Retail / Management roles / Direct Sales / Sales Representatives / Brand Ambassadors or any other face to face customer service and sales roles. They are currently continuing to expand throughout the UK which means that this self-employed opportunity would be a perfect chance to build your career from the ground up. Candidates must be aged 18+ and candidates will need to have availability to work Mon-Fri 5 days a week. Main part of the role will be speaking with customer face to face and that candidate will require a minimum of conversational English speaking skills to be considered. Roles are based in Leicester! Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) +£2,500 per year, London Weighting Allowance Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) +£2,500 per year, London Weighting Allowance Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
We have an exciting opportunity for a Data Protection Advisor to join our Central Services, Legal and Governance team on a full time, permanent basis. We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The role As our Data Protection Advisor, you will play a pivotal role in ensuring HPG remain compliant in all areas of data protection. You will ensure that the activities of the group are carried out to the highest standards of integrity and professionalism in accordance with legal and statutory obligations, regulatory requirements, data best practice and the organisation's policies and procedures. You will keep up to date with relevant legislation, regulatory guidance, good practice and industry standard expectations and ensure these are communicated and understood across the business. You will provide advice and support to senior management on data management and data security ensuring compliance with relevant legislation and discharge of the group's statutory obligations particularly with regard to General Data Protection Regulations (GDPR). What skills and experience we are looking for: A recognised qualification in data protection, or equivalent experience Knowledge and experience of Data Protection, including implementation of statutory requirements. Knowledge and understanding of data protection and its application to systems development and business processes to aid development of business continuity processes. Ability to work with sensitive personal information, including medical and criminal offence data, and maintain strict confidentiality. Excellent IT skills and experience of using a wide range of ICT systems. Excellent communicator with ability to explain and apply data protection legislation to a range of issues that arise within the housing sector. Resilient in handling conflict and challenges We can offer you We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. About us As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes. Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community. Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. How to apply Please apply online including your CV and cover letter within your application by clicking the apply button. Closing date: Monday 20th May 2024 - interviews will take place throughout the advert _We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details._ _We may close this vacancy early if we receive a high volume of applications. Don't delay - apply today to avoid disappointment. _ _If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion._ Job Types: Full-time, Permanent Pay: £32,500.00 per year Benefits: Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Paid volunteer time Schedule: Day shift Monday to Friday Work Location: Hybrid remote in Stafford Reference ID: 338
May 02, 2024
Full time
We have an exciting opportunity for a Data Protection Advisor to join our Central Services, Legal and Governance team on a full time, permanent basis. We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services. The role As our Data Protection Advisor, you will play a pivotal role in ensuring HPG remain compliant in all areas of data protection. You will ensure that the activities of the group are carried out to the highest standards of integrity and professionalism in accordance with legal and statutory obligations, regulatory requirements, data best practice and the organisation's policies and procedures. You will keep up to date with relevant legislation, regulatory guidance, good practice and industry standard expectations and ensure these are communicated and understood across the business. You will provide advice and support to senior management on data management and data security ensuring compliance with relevant legislation and discharge of the group's statutory obligations particularly with regard to General Data Protection Regulations (GDPR). What skills and experience we are looking for: A recognised qualification in data protection, or equivalent experience Knowledge and experience of Data Protection, including implementation of statutory requirements. Knowledge and understanding of data protection and its application to systems development and business processes to aid development of business continuity processes. Ability to work with sensitive personal information, including medical and criminal offence data, and maintain strict confidentiality. Excellent IT skills and experience of using a wide range of ICT systems. Excellent communicator with ability to explain and apply data protection legislation to a range of issues that arise within the housing sector. Resilient in handling conflict and challenges We can offer you We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. About us As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes. Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community. Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. How to apply Please apply online including your CV and cover letter within your application by clicking the apply button. Closing date: Monday 20th May 2024 - interviews will take place throughout the advert _We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details._ _We may close this vacancy early if we receive a high volume of applications. Don't delay - apply today to avoid disappointment. _ _If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion._ Job Types: Full-time, Permanent Pay: £32,500.00 per year Benefits: Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Paid volunteer time Schedule: Day shift Monday to Friday Work Location: Hybrid remote in Stafford Reference ID: 338
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Senior Land Development Engineer - ( I ) Description Strong communities don't just happen-they're built. They're creatively imagined, collaboratively planned, and readied to face tomorrow with optimism. We're driving the future of Community Development. Our experts lead their fields, collaborating on projects that are as technically challenging as they are impactful, creative, and fulfilling. We're a place where you can apply your passion-and find endless opportunities to help make communities more equitable, resilient, and livable. Your Opportunity In the role of the Senior Land Development Engineer, this individual will be responsible for leading the delivery of the design of land development projects for our clients. The projects that a Senior Land Development Engineer may be assigned to may have complex features that will require the application of mature knowledge and engineering judgement. The Stantec Thunder Bay Community Development group provides services to both private and public sector clients in Thunder Bay and throughout Northern Ontario. The Thunder Bay Community Development team also supports our Ontario East offices, in this role the successful candidate will have opportunities to collaborate with our Ontario East Community Development teams and support their project needs as needed. This individual will primarily be responsible for managing the relationships with some of our most valued developer clients, providing exceptional customer service. Your Key Responsibilities Land development is a complex endeavor that requires understanding of multiple engineering, urban planning, landscape architecture and construction disciplines. It involves bringing the best ideas from each discipline and weaving them together to create great communities for our clients and for future residents. The details of the plans and designs must be supported by the local municipalities approving authority and working closely with their representatives is instrumental in the efficient advancement of the design and construction process. We are seeking experienced team members who know how to navigate this exciting environment. Please see the responsibilities below. Lead the design for greenfield and brownfield land development projects of high complexity. Review and prepare designs for site grading and site servicing including water distribution, sanitary sewers, storm water management, shallow utilities, and erosion control design. Complete due diligence reports and land reviews providing knowledge on overall servicing for potential land purchases for our client base Provide senior engineering support for overall servicing in support of Planning applications/Land Use Designations Liaise with municipalities and other approving authorities to advocate for client objectives. Build and foster relationships with clients, municipal, and provincial approving authorities. Provide mentorship, training, and guidance to junior and intermediate technical staff. Contribute and provide guidance in project coordination meetings with internal team members and/or external consultants, clients, and other various project stakeholders. Participate in quality assurance and quality control review on own projects and projects of peers. Assist in the development of new standards and processes for the design team. Contribute to the development of proposals and the development of project scope and fees through a design focused lens. Qualifications Your Capabilities and Credentials Bachelor's degree in Civil Engineering and registered as a Professional Engineer with PEO Must have a thorough understanding of land development including site grading, sanitary and storm sewer servicing, water servicing, shallow utility coordination, roadway, lot design, as well as a general understanding of stormwater engineering concepts Experience in the Ontario is strongly preferred Strong understanding of the life cycle of land development projects from the land review stage through to building permits, Final Acceptance Certificates, and As-builts. Must be a self-motivated individual possessing strong written and verbal communication skills. Take a solution-oriented approach to solving problems. Participates and collaborates in project team setting and able to engage in creative and critical thought. Proficient in Microsoft Office Suite, AutoCAD Civil 3D, BlueBeam Revu. Education and Experience Bachelor's degree in Civil Engineering Licensed Professional Engineer with PEO Minimum of 8 years of experience. This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice. Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best. Benefits Summary: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off. Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account. The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements. Primary Location : Canada-Ontario-Thunder Bay Other Locations : Canada-Ontario-London, Canada-Ontario-Waterloo Work Locations : Thunder Bay ON Organization : BC-1614 CommDev-CA Ontario West Employee Status : Regular Job Level : Individual Contributor Travel : Yes, 10 % of the Time Schedule : Full-time Job Posting : Jan 19, 2024, 8:30:52 AM Req ID: I additional Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans
May 02, 2024
Full time
Senior Land Development Engineer - ( I ) Description Strong communities don't just happen-they're built. They're creatively imagined, collaboratively planned, and readied to face tomorrow with optimism. We're driving the future of Community Development. Our experts lead their fields, collaborating on projects that are as technically challenging as they are impactful, creative, and fulfilling. We're a place where you can apply your passion-and find endless opportunities to help make communities more equitable, resilient, and livable. Your Opportunity In the role of the Senior Land Development Engineer, this individual will be responsible for leading the delivery of the design of land development projects for our clients. The projects that a Senior Land Development Engineer may be assigned to may have complex features that will require the application of mature knowledge and engineering judgement. The Stantec Thunder Bay Community Development group provides services to both private and public sector clients in Thunder Bay and throughout Northern Ontario. The Thunder Bay Community Development team also supports our Ontario East offices, in this role the successful candidate will have opportunities to collaborate with our Ontario East Community Development teams and support their project needs as needed. This individual will primarily be responsible for managing the relationships with some of our most valued developer clients, providing exceptional customer service. Your Key Responsibilities Land development is a complex endeavor that requires understanding of multiple engineering, urban planning, landscape architecture and construction disciplines. It involves bringing the best ideas from each discipline and weaving them together to create great communities for our clients and for future residents. The details of the plans and designs must be supported by the local municipalities approving authority and working closely with their representatives is instrumental in the efficient advancement of the design and construction process. We are seeking experienced team members who know how to navigate this exciting environment. Please see the responsibilities below. Lead the design for greenfield and brownfield land development projects of high complexity. Review and prepare designs for site grading and site servicing including water distribution, sanitary sewers, storm water management, shallow utilities, and erosion control design. Complete due diligence reports and land reviews providing knowledge on overall servicing for potential land purchases for our client base Provide senior engineering support for overall servicing in support of Planning applications/Land Use Designations Liaise with municipalities and other approving authorities to advocate for client objectives. Build and foster relationships with clients, municipal, and provincial approving authorities. Provide mentorship, training, and guidance to junior and intermediate technical staff. Contribute and provide guidance in project coordination meetings with internal team members and/or external consultants, clients, and other various project stakeholders. Participate in quality assurance and quality control review on own projects and projects of peers. Assist in the development of new standards and processes for the design team. Contribute to the development of proposals and the development of project scope and fees through a design focused lens. Qualifications Your Capabilities and Credentials Bachelor's degree in Civil Engineering and registered as a Professional Engineer with PEO Must have a thorough understanding of land development including site grading, sanitary and storm sewer servicing, water servicing, shallow utility coordination, roadway, lot design, as well as a general understanding of stormwater engineering concepts Experience in the Ontario is strongly preferred Strong understanding of the life cycle of land development projects from the land review stage through to building permits, Final Acceptance Certificates, and As-builts. Must be a self-motivated individual possessing strong written and verbal communication skills. Take a solution-oriented approach to solving problems. Participates and collaborates in project team setting and able to engage in creative and critical thought. Proficient in Microsoft Office Suite, AutoCAD Civil 3D, BlueBeam Revu. Education and Experience Bachelor's degree in Civil Engineering Licensed Professional Engineer with PEO Minimum of 8 years of experience. This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice. Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best. Benefits Summary: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off. Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account. The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements. Primary Location : Canada-Ontario-Thunder Bay Other Locations : Canada-Ontario-London, Canada-Ontario-Waterloo Work Locations : Thunder Bay ON Organization : BC-1614 CommDev-CA Ontario West Employee Status : Regular Job Level : Individual Contributor Travel : Yes, 10 % of the Time Schedule : Full-time Job Posting : Jan 19, 2024, 8:30:52 AM Req ID: I additional Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans
Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Job Description Activities to be carried out as part of the service: The Building Pilot activities ensure the coordination of the engineering activities related to the buildings they are allocated to: HG (Galleries) and HF (Electrical Building). Framework & Boundaries The provided service take place in an international environment with the objective of implementing the designs developed for SZC. The key duties, responsibilities and deliverables of the Building Pilot are as follows: In collaboration with other stakeholders (Technical Leads, Layout engineers, CAD designers, contractors' representatives ), the provided service consists in piloting and delivering the engineering studies for the overall design of the allocated perimeter for all disciplines (HVAC, civil works, piping, electrical), i.e., it consists in: • Identifying the requirements for all sequences (safety, layout, systems, contracts ) on the allocated perimeter and work closely with the sequence team and providing feedback • Identifying, scheduling and launching the activities • Participating to the identification of resources needed and to the workload estimation, • Receiving, analysing and verifying the consistency of the input data, • Managing maturity of interfaces, • Ensuring the completeness and consistency of the studies, • Challenging and verifying the requests for changes issued by the various engineering teams and when necessary instructs them in analysing their impact on the different disciplines, • Ensuring the integration of all disciplines within the SZC structures using a 3D model. • Ensuring the deliverables they are responsible for are produced with a good quality level and on time, • Performing technical verifications, • Piloting the engineering activities: It consists in: o Coordinating and providing guidance to the different internal and external contributors (Layout Engineer, Contract Engineering Leads, Technical Leads, System Engineers ) within CNEPE and/or EPR-E, o Organising regular progress meetings, o Identifying and organising reviews to be performed, o Ensuring the delivery of the studies on time o Managing the interfaces • Ability to verify and approve Quality Related Activities (QRA) • Creating and maintaining the Design Risk Register • Reporting internally and externally • Each year defining the task-order for the next year on his scope of work • Ensuring relationship with the Client and managing related contractual activities (Early Warning, Project Work Request, Compensation Events, Technical Queries ) • Providing support in dealing with the non-conformity and adaptation reports issued by the contractor and relaying the modifications to the design office • Working closely with the other building group as well as the contract, PMO and sequence team. • Working closely with the HPC team to understand the maturity of the design, capture potential DC/OP (Design Changes / Open Points). The provided service shall in addition ensure a regular liaison with the JDO (Joint Design Office) team in order to provide a reactive answer to the questions they may raise. My profile Essential Qualifications, Experience and Skills • General Engineering Degree (MSc) in Civil, Mechanical or Electrical • Knowledge and understanding of engineering design sequences • Knowledge of several areas of engineering (mechanical, layout, equipment) • Knowledge and understanding of relevant Health and Safety regulations • Piloting of activities • Design office experience • Willing to evolve in team management Desirable Qualifications, Experience and Skills • Good knowledge and understanding of general layout rules • Knowledge of the technical constraints associated with plant layout / plant design. Ability to know how to manage and work with design and layout constraints • Knowledge and understanding of PDMS/3D model activities • Knowledge and understanding of the Eurocodes related to civil engineering • Knowledge of project management • Experience in the nuclear sector • Experience in UK context • A first experience in team management • Experience in plant layout engineering Key Competencies • ability to meet commitments and deadlines and be able to manage their own time and workload on an individual and team level. • be able to work in a team, be proactive, take initiatives, deal with multiple interfaces and promote a questioning attitude. • Organisational skills, leadership, good interpersonal skills and responsiveness are also important for the role Languages: - English, fluent - French is a bonus Due to the nature of work to be undertaken applicants will be required to meet certain residency criteria in order to attain a minimum level of UK security clearance if not already security cleared to a minimum SC level. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
May 02, 2024
Full time
Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Job Description Activities to be carried out as part of the service: The Building Pilot activities ensure the coordination of the engineering activities related to the buildings they are allocated to: HG (Galleries) and HF (Electrical Building). Framework & Boundaries The provided service take place in an international environment with the objective of implementing the designs developed for SZC. The key duties, responsibilities and deliverables of the Building Pilot are as follows: In collaboration with other stakeholders (Technical Leads, Layout engineers, CAD designers, contractors' representatives ), the provided service consists in piloting and delivering the engineering studies for the overall design of the allocated perimeter for all disciplines (HVAC, civil works, piping, electrical), i.e., it consists in: • Identifying the requirements for all sequences (safety, layout, systems, contracts ) on the allocated perimeter and work closely with the sequence team and providing feedback • Identifying, scheduling and launching the activities • Participating to the identification of resources needed and to the workload estimation, • Receiving, analysing and verifying the consistency of the input data, • Managing maturity of interfaces, • Ensuring the completeness and consistency of the studies, • Challenging and verifying the requests for changes issued by the various engineering teams and when necessary instructs them in analysing their impact on the different disciplines, • Ensuring the integration of all disciplines within the SZC structures using a 3D model. • Ensuring the deliverables they are responsible for are produced with a good quality level and on time, • Performing technical verifications, • Piloting the engineering activities: It consists in: o Coordinating and providing guidance to the different internal and external contributors (Layout Engineer, Contract Engineering Leads, Technical Leads, System Engineers ) within CNEPE and/or EPR-E, o Organising regular progress meetings, o Identifying and organising reviews to be performed, o Ensuring the delivery of the studies on time o Managing the interfaces • Ability to verify and approve Quality Related Activities (QRA) • Creating and maintaining the Design Risk Register • Reporting internally and externally • Each year defining the task-order for the next year on his scope of work • Ensuring relationship with the Client and managing related contractual activities (Early Warning, Project Work Request, Compensation Events, Technical Queries ) • Providing support in dealing with the non-conformity and adaptation reports issued by the contractor and relaying the modifications to the design office • Working closely with the other building group as well as the contract, PMO and sequence team. • Working closely with the HPC team to understand the maturity of the design, capture potential DC/OP (Design Changes / Open Points). The provided service shall in addition ensure a regular liaison with the JDO (Joint Design Office) team in order to provide a reactive answer to the questions they may raise. My profile Essential Qualifications, Experience and Skills • General Engineering Degree (MSc) in Civil, Mechanical or Electrical • Knowledge and understanding of engineering design sequences • Knowledge of several areas of engineering (mechanical, layout, equipment) • Knowledge and understanding of relevant Health and Safety regulations • Piloting of activities • Design office experience • Willing to evolve in team management Desirable Qualifications, Experience and Skills • Good knowledge and understanding of general layout rules • Knowledge of the technical constraints associated with plant layout / plant design. Ability to know how to manage and work with design and layout constraints • Knowledge and understanding of PDMS/3D model activities • Knowledge and understanding of the Eurocodes related to civil engineering • Knowledge of project management • Experience in the nuclear sector • Experience in UK context • A first experience in team management • Experience in plant layout engineering Key Competencies • ability to meet commitments and deadlines and be able to manage their own time and workload on an individual and team level. • be able to work in a team, be proactive, take initiatives, deal with multiple interfaces and promote a questioning attitude. • Organisational skills, leadership, good interpersonal skills and responsiveness are also important for the role Languages: - English, fluent - French is a bonus Due to the nature of work to be undertaken applicants will be required to meet certain residency criteria in order to attain a minimum level of UK security clearance if not already security cleared to a minimum SC level. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Sales Assistant Immediate Start (London No experience required) Looking for an exciting new role Looking for work in London Start a fresh new career in London with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule 5 full days a week Mon-Sat, no rota, shift patterns or covering for other assistants. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team Based in the City Centre of London, this company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with event campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! ALL CANDIDATES MUST BE 18 OR OVER. ROLES ARE IN THE LONDON AREA! No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 02, 2024
Full time
Sales Assistant Immediate Start (London No experience required) Looking for an exciting new role Looking for work in London Start a fresh new career in London with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule 5 full days a week Mon-Sat, no rota, shift patterns or covering for other assistants. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team Based in the City Centre of London, this company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with event campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! ALL CANDIDATES MUST BE 18 OR OVER. ROLES ARE IN THE LONDON AREA! No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 02, 2024
Full time
The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities. Salary £25,800 - £30,900 DOE. Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice Provide Information Advice and Guidance to learners to support employment opportunities Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities Track and record progression outcomes to achieve targets Adhere to contract and Maximus compliance requirements Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery. Qualifications & Experience Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths Coaching / Assessing / Teaching qualification minimum level 3 Previous experience in skills, employability or a related Service industry Experience of forging strong relationships with Internal & External Stakeholders A track record of engaging and supporting employers face-to-face and remotely Proven experience in an engagement role Including 'relationship selling' - dealing with Small, Medium to Large Enterprises Proven success in achievement of targets in a high-performance culture Proven track record in exceeding stretching sales/performance targets. Desirable Strong account management/client development skills Microsoft office & internet-based applications - intermediate level. Individual Competencies Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner Ability to plan, organise, manage priorities and own workload Performance and delivery focused Strong presentation and delivery skills Enjoys working on their own and as part of a team High degree of accuracy and attention to detail Able to meet and exceed targets for sustainable employment and progression outcomes Values and supports continuing professional development Resilience and resourcefulness. Desirable Knowledge to explain how recruitment processes work, and challenge preconceptions in this area Strong negotiation skills demonstrated ability to influence senior stakeholders Direct selling skills, cold calling, lead generation. Key Business Priorities Internal Work as a key member of the team Continuous contact and relations with all operational colleagues Contact at times with representatives within other MAXIMUS operating divisions Contacts with central teams to support areas such as Business Development. External Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc. Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed Are you looking for a role where your contributions are truly valued Our Southampton based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing our client in diverse marketing campaigns such as residential environments. Sales Assistant Responsibilities: Represent a wide variety of high profile brands associated with our client Face to face engagement with the general public Attend initial training with the option to attend skill development sessions Travel to various locations and provide useful feedback Maintain a confident and professional image Our client values those who work with them greatly, and believe that hard work should be rewarded, and their pay structure shows this. Sales Assistants are paid on an uncapped commission only basis, meaning there are no limits to what you can earn! This, alongside several other opportunities for incentives, means you can earn far more than the national living wage. our client prides themselves on providing coaching and support to help you succeed. Benefits of the Role: Uncapped commission-only performance based earnings Recognition for your hard work. Progression Opportunities Fun Social Events National/International Travel for top performers What is needed to be a successful Sales Assistant A positive attitude and willingness to learn. Strong English communication skills. Confidence when working with people. Ability to adapt and be proactive. Full Time Availability. The ability to commute to Southampton for meetings and coaching. Our client values candidates from a wide variety of backgrounds, they particularly welcome individuals with experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. Apply now and our clients recruitment team will contact you within 72 hours. Roles are based in Southampton. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 02, 2024
Full time
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed Are you looking for a role where your contributions are truly valued Our Southampton based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing our client in diverse marketing campaigns such as residential environments. Sales Assistant Responsibilities: Represent a wide variety of high profile brands associated with our client Face to face engagement with the general public Attend initial training with the option to attend skill development sessions Travel to various locations and provide useful feedback Maintain a confident and professional image Our client values those who work with them greatly, and believe that hard work should be rewarded, and their pay structure shows this. Sales Assistants are paid on an uncapped commission only basis, meaning there are no limits to what you can earn! This, alongside several other opportunities for incentives, means you can earn far more than the national living wage. our client prides themselves on providing coaching and support to help you succeed. Benefits of the Role: Uncapped commission-only performance based earnings Recognition for your hard work. Progression Opportunities Fun Social Events National/International Travel for top performers What is needed to be a successful Sales Assistant A positive attitude and willingness to learn. Strong English communication skills. Confidence when working with people. Ability to adapt and be proactive. Full Time Availability. The ability to commute to Southampton for meetings and coaching. Our client values candidates from a wide variety of backgrounds, they particularly welcome individuals with experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. Apply now and our clients recruitment team will contact you within 72 hours. Roles are based in Southampton. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Sales Assistant - Immediate starts available (No experience required) Looking for an exciting new full time job Looking for work in the Slough area Start a fresh new career with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team This company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with residential campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 02, 2024
Full time
Sales Assistant - Immediate starts available (No experience required) Looking for an exciting new full time job Looking for work in the Slough area Start a fresh new career with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team This company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with residential campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed Are you looking for a role where your contributions are truly valued Our Stoke based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing our client in diverse marketing campaigns such as residential environments. Sales Assistant Responsibilities: Represent a wide variety of high profile brands associated with our client Face to face engagement with the general public Attend initial training with the option to attend skill development sessions Travel to various locations and provide useful feedback Maintain a confident and professional image Our client values those who work with them greatly, and believe that hard work should be rewarded, and their pay structure shows this. Sales Assistants are paid on an uncapped commission only basis, meaning there are no limits to what you can earn! This, alongside several other opportunities for incentives, means you can earn far more than the national living wage. our client prides themselves on providing coaching and support to help you succeed. Benefits of the Role: Uncapped commission-only performance based earnings Recognition for your hard work. Progression Opportunities Fun Social Events National/International Travel for top performers What is needed to be a successful Sales Assistant A positive attitude and willingness to learn. Strong English communication skills. Confidence when working with people. Ability to adapt and be proactive. Full Time Availability. The ability to commute to Stoke for meetings and coaching. Our client values candidates from a wide variety of backgrounds, they particularly welcome individuals with experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. Apply now and our clients recruitment team will contact you within 72 hours. Roles are based in Stoke. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 02, 2024
Full time
No experience required - Immediate starts available. Are you tired of your hard work going unnoticed Are you looking for a role where your contributions are truly valued Our Stoke based client is searching for passionate, motivated individuals to join as Sales Assistants on a full time basis. As a Sales Assistant, you will be representing our client in diverse marketing campaigns such as residential environments. Sales Assistant Responsibilities: Represent a wide variety of high profile brands associated with our client Face to face engagement with the general public Attend initial training with the option to attend skill development sessions Travel to various locations and provide useful feedback Maintain a confident and professional image Our client values those who work with them greatly, and believe that hard work should be rewarded, and their pay structure shows this. Sales Assistants are paid on an uncapped commission only basis, meaning there are no limits to what you can earn! This, alongside several other opportunities for incentives, means you can earn far more than the national living wage. our client prides themselves on providing coaching and support to help you succeed. Benefits of the Role: Uncapped commission-only performance based earnings Recognition for your hard work. Progression Opportunities Fun Social Events National/International Travel for top performers What is needed to be a successful Sales Assistant A positive attitude and willingness to learn. Strong English communication skills. Confidence when working with people. Ability to adapt and be proactive. Full Time Availability. The ability to commute to Stoke for meetings and coaching. Our client values candidates from a wide variety of backgrounds, they particularly welcome individuals with experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, hospitality, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. Apply now and our clients recruitment team will contact you within 72 hours. Roles are based in Stoke. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Are you looking for an exciting opportunity to showcase your customer service and account management skills? We have the perfect role for you! Our client is a leading marketing company in the heart of Wimbledon and they are searching for a talented Telemarketing professional to join their team on a Fixed Term Contract starting from end of April 2024, until February 2025. As a Telemarketing Representative , you will be an integral part of our client's dynamic team, responsible for reaching out to existing customers over the phone, discussing up and coming events. This is a fantastic chance to broaden your experience in the marketing industry and contribute to the growth of a forward-thinking organisation. Competitive hourly rate, ranging from 12.00 to 13.00 Conveniently located just a 3-minute walk from Wimbledon train station and tram station Join an energetic team that values collaboration, innovation, and a positive work culture Gain valuable skills and experience in customer service, account management, and coordination Make an impact by contributing to the success and growth of an industry-leading company Conduct outbound calls to a warm client base Build rapport with customers, actively listen to their needs, and provide appropriate solutions Accurately record customer information and update the CRM system to ensure data integrity Collaborate with colleagues and other departments to enhance overall customer experience Achieve set targets and key performance indicators within the required timeframes Previous experience in customer service, account management, or a similar role is preferred Exceptional communication and interpersonal skills with a strong command of spoken English Proven ability to build rapport and establish long-lasting relationships with customers Excellent organisational and administrative skills with great attention to detail Ability to work independently and as part of a team, efficiently managing multiple priorities Resilience and a positive mindset, especially when working towards challenging targets If you are a motivated self-starter with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you! Don't miss out on this fantastic opportunity to join a leading marketing company. Apply now and take the next step in your career journey. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Contractor
Are you looking for an exciting opportunity to showcase your customer service and account management skills? We have the perfect role for you! Our client is a leading marketing company in the heart of Wimbledon and they are searching for a talented Telemarketing professional to join their team on a Fixed Term Contract starting from end of April 2024, until February 2025. As a Telemarketing Representative , you will be an integral part of our client's dynamic team, responsible for reaching out to existing customers over the phone, discussing up and coming events. This is a fantastic chance to broaden your experience in the marketing industry and contribute to the growth of a forward-thinking organisation. Competitive hourly rate, ranging from 12.00 to 13.00 Conveniently located just a 3-minute walk from Wimbledon train station and tram station Join an energetic team that values collaboration, innovation, and a positive work culture Gain valuable skills and experience in customer service, account management, and coordination Make an impact by contributing to the success and growth of an industry-leading company Conduct outbound calls to a warm client base Build rapport with customers, actively listen to their needs, and provide appropriate solutions Accurately record customer information and update the CRM system to ensure data integrity Collaborate with colleagues and other departments to enhance overall customer experience Achieve set targets and key performance indicators within the required timeframes Previous experience in customer service, account management, or a similar role is preferred Exceptional communication and interpersonal skills with a strong command of spoken English Proven ability to build rapport and establish long-lasting relationships with customers Excellent organisational and administrative skills with great attention to detail Ability to work independently and as part of a team, efficiently managing multiple priorities Resilience and a positive mindset, especially when working towards challenging targets If you are a motivated self-starter with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you! Don't miss out on this fantastic opportunity to join a leading marketing company. Apply now and take the next step in your career journey. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. Location : Leeds, Morley LS27 Pay rate : £11.44/h Shift: 5days out of 7 (weekend work included from time to time) (3 first weeks - training provided on the side in LS27, Leeds, Morley - then you can work remotely from home, from time to time working at office - rotation with colleagues) Duties: - Answer incoming customer inquiries via phone, email, or chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with order placement, returns, and exchanges - Upsell products and services to maximize sales opportunities - Perform data entry tasks to update customer information in the system - Resolve customer complaints or issues in a professional and efficient manner - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of product knowledge to effectively address customer inquiries Skills: - Excellent phone etiquette and communication skills - Strong ability to analyze customer needs and provide appropriate solutions - Proficient in English with the ability to communicate clearly and effectively - Multilingual skills, particularly in Spanish, is a plus - Ability to work well under pressure and handle difficult customer situations with professionalism - Strong attention to detail and accuracy in data entry tasks We offer competitive pay rates and opportunities for career growth within our company. If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Apply today to join our team as a Customer Service Representative! Job Types: Full-time, Temp to perm Salary: From £11.44 per hour
May 02, 2024
Seasonal
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. Location : Leeds, Morley LS27 Pay rate : £11.44/h Shift: 5days out of 7 (weekend work included from time to time) (3 first weeks - training provided on the side in LS27, Leeds, Morley - then you can work remotely from home, from time to time working at office - rotation with colleagues) Duties: - Answer incoming customer inquiries via phone, email, or chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with order placement, returns, and exchanges - Upsell products and services to maximize sales opportunities - Perform data entry tasks to update customer information in the system - Resolve customer complaints or issues in a professional and efficient manner - Collaborate with other team members to ensure customer satisfaction - Maintain a high level of product knowledge to effectively address customer inquiries Skills: - Excellent phone etiquette and communication skills - Strong ability to analyze customer needs and provide appropriate solutions - Proficient in English with the ability to communicate clearly and effectively - Multilingual skills, particularly in Spanish, is a plus - Ability to work well under pressure and handle difficult customer situations with professionalism - Strong attention to detail and accuracy in data entry tasks We offer competitive pay rates and opportunities for career growth within our company. If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Apply today to join our team as a Customer Service Representative! Job Types: Full-time, Temp to perm Salary: From £11.44 per hour
HSEQ Advisor Location: Reading Our client, a leading engineering and maintenance provider in various industry sectors, is seeking a dedicated HSEQ Advisor to join their team. With extensive experience in offshore and onshore facilities, our client specialises in asset management services throughout all life cycle phases. In this role, you will take a leading role in managing multiple site-based teams, providing HSE support and guidance, and driving a positive safety culture. You will work closely with the Regional HSE Manager to implement the company HSE strategy, improve the Safety Management System and processes, and ensure compliance with health, safety, and environmental standards. Main Responsibilities Lead and develop project/site HSE plans in collaboration with Operational Management and the Regional HSE Manager Build and maintain stakeholder relationships related to HSE matters Provide competent health and safety guidance Conduct frequent on-site monitoring and auditing to ensure legal compliance Ensure effective execution of customer site audits and timely closure of any arising actions Engage with site personnel, client representatives, and site supervision to drive safety culture Advise and support site supervision on incident investigation and closure Deliver on-site coaching, safety interventions, toolbox talks, and training Maintain open communication and provide feedback to the workforce on identified hazards Promote the use of the company HSE Management System and identify areas for improvement Report concerns regarding non-compliance or potential non-adherence to legislation Identify and monitor issues, create new ideas, and drive improvements to: Products and services Health, safety, and environmental performance Ensure hazards associated with site activities are identified and control measures are implemented Review, amend, and update safety documentation Record accidents, incidents, and near misses and conduct root cause analysis Disseminate HSE information and provide guidance on HSE systems and initiatives Conduct HSE audits and inspections on-site Assist in developing and monitoring compliance with HSE performance indicators Contribute to the continual improvement of the HSE culture Deliver on-site HSE training and support safety campaigns Provide guidance and support on HSE matters to on-site personnel and management Attend client meetings, manage HSE for site projects, and support BUK management Recruit and develop the HSE team as required Maintain professional competencies and present safety information to the leadership team Experience & Qualifications Auditing/Inspection experience Incident management and investigation skills, report writing Knowledge of HSE legislation and CDM regulations NEBOSH General Certificate (Essential) Grad IOSH Status (Essential) NVQ 5/NEBOSH Diploma (or equivalent) desired Experience with management system standards and improvement planning Knowledge of industrial services sector and petrochemical industry Competent in delivering training If you have the required skills and experience to excel in this role, apply now and join our client's team in driving safety and excellence in the industry.
May 02, 2024
Full time
HSEQ Advisor Location: Reading Our client, a leading engineering and maintenance provider in various industry sectors, is seeking a dedicated HSEQ Advisor to join their team. With extensive experience in offshore and onshore facilities, our client specialises in asset management services throughout all life cycle phases. In this role, you will take a leading role in managing multiple site-based teams, providing HSE support and guidance, and driving a positive safety culture. You will work closely with the Regional HSE Manager to implement the company HSE strategy, improve the Safety Management System and processes, and ensure compliance with health, safety, and environmental standards. Main Responsibilities Lead and develop project/site HSE plans in collaboration with Operational Management and the Regional HSE Manager Build and maintain stakeholder relationships related to HSE matters Provide competent health and safety guidance Conduct frequent on-site monitoring and auditing to ensure legal compliance Ensure effective execution of customer site audits and timely closure of any arising actions Engage with site personnel, client representatives, and site supervision to drive safety culture Advise and support site supervision on incident investigation and closure Deliver on-site coaching, safety interventions, toolbox talks, and training Maintain open communication and provide feedback to the workforce on identified hazards Promote the use of the company HSE Management System and identify areas for improvement Report concerns regarding non-compliance or potential non-adherence to legislation Identify and monitor issues, create new ideas, and drive improvements to: Products and services Health, safety, and environmental performance Ensure hazards associated with site activities are identified and control measures are implemented Review, amend, and update safety documentation Record accidents, incidents, and near misses and conduct root cause analysis Disseminate HSE information and provide guidance on HSE systems and initiatives Conduct HSE audits and inspections on-site Assist in developing and monitoring compliance with HSE performance indicators Contribute to the continual improvement of the HSE culture Deliver on-site HSE training and support safety campaigns Provide guidance and support on HSE matters to on-site personnel and management Attend client meetings, manage HSE for site projects, and support BUK management Recruit and develop the HSE team as required Maintain professional competencies and present safety information to the leadership team Experience & Qualifications Auditing/Inspection experience Incident management and investigation skills, report writing Knowledge of HSE legislation and CDM regulations NEBOSH General Certificate (Essential) Grad IOSH Status (Essential) NVQ 5/NEBOSH Diploma (or equivalent) desired Experience with management system standards and improvement planning Knowledge of industrial services sector and petrochemical industry Competent in delivering training If you have the required skills and experience to excel in this role, apply now and join our client's team in driving safety and excellence in the industry.
Account Manager INTRODUCTION Our client is an award-winning market leader in the field of training and consultancy services. They offer a rich history of quality focus and innovation in the UK and globally and are highly respected in their field. They have built a strong diverse base of thousands of customers and require an Account Manager to grow revenue from those warm trading accounts. TITLE Account Manager LOCATION Hybrid sales role. 3 days from home, 2 days based in a central London office. THE JOB ROLE The Account Manager role is dynamic sales position, primarily phone and Teams orientated, that will see you engage with active warm trading accounts. The role entails: Identifying opportunities for up-sell and cross-selling new services across existing B2B customers. Engaging with multiple stakeholders in target customers. Responding to incoming enquiries regarding additional services. Offering an engaging and consultative approach in supporting customer decision making. Working to a pipeline growth and monthly KPIs and revenue goals. THE PERSON NEEDED For the Account Manager role, no specific industry experience is required, however our client is looking for: Prior B2B sales or account management experience either phone, Teams or face-to-face. Ideally experience of selling a consultative solution or business service (not essential). An engaging style with excellent communication skills written and verbal. THE REWARDS £30K Basic +£30K OTE (realistic year 1), 27 days leave +b/h, pension, health insurances, gym access, full package IF YOU MEET THE REQUIRED EXPERIENCE PLEASE APPLY NOW Our client is looking to interview on Teams ASAP in May ideally. Key terms: Account manager, sales manager, sales representative, business development manager, new business, solution sales, service sales, account development, hybrid, remote, home-based, London, South East, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Hertfordshire, Essex.
May 02, 2024
Full time
Account Manager INTRODUCTION Our client is an award-winning market leader in the field of training and consultancy services. They offer a rich history of quality focus and innovation in the UK and globally and are highly respected in their field. They have built a strong diverse base of thousands of customers and require an Account Manager to grow revenue from those warm trading accounts. TITLE Account Manager LOCATION Hybrid sales role. 3 days from home, 2 days based in a central London office. THE JOB ROLE The Account Manager role is dynamic sales position, primarily phone and Teams orientated, that will see you engage with active warm trading accounts. The role entails: Identifying opportunities for up-sell and cross-selling new services across existing B2B customers. Engaging with multiple stakeholders in target customers. Responding to incoming enquiries regarding additional services. Offering an engaging and consultative approach in supporting customer decision making. Working to a pipeline growth and monthly KPIs and revenue goals. THE PERSON NEEDED For the Account Manager role, no specific industry experience is required, however our client is looking for: Prior B2B sales or account management experience either phone, Teams or face-to-face. Ideally experience of selling a consultative solution or business service (not essential). An engaging style with excellent communication skills written and verbal. THE REWARDS £30K Basic +£30K OTE (realistic year 1), 27 days leave +b/h, pension, health insurances, gym access, full package IF YOU MEET THE REQUIRED EXPERIENCE PLEASE APPLY NOW Our client is looking to interview on Teams ASAP in May ideally. Key terms: Account manager, sales manager, sales representative, business development manager, new business, solution sales, service sales, account development, hybrid, remote, home-based, London, South East, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Hertfordshire, Essex.
The Outsourced Recruitment Company Ltd
Nottingham, Nottinghamshire
Do you have experience in a supervising in a Trade Counter or Warehousing environment? Are you organised, confident, and conscientious with good attention to detail? Working Hours - On site, Monday - Friday 8am - 4.30pm Salary - Up to £30,000 The Role: We are looking to recruit a Team Leader to support our established, growing and ambitious business. Working closely with the existing team, assist with managing the day-to-day branch operations, you will work with your team to ensure the company objectives are met. This is a hands on position, there will be elements of working across departments as workload dictates. Duties and Responsibilities: Overseeing the day to day running of the warehouse Growing sales through building customer relationships, identifying opportunities for cross selling, managing instore promotions and product displays. Ensuring the branch provide a consistent high level of customer service to a large variety of customers to ensure customer retention and growth. Responsible for the designated customer accounts, both reactively and proactively, working closely with the Sales Manager at Leeds and also your local Field Sales Representative. Proactive management of in-house promotions and point of sale materials, ensuring an appealing trade counter environment is maintained. Role Requirements: Experience working in Trade Warehouse or a familiar environment. Experience of supervising small teams IT Literate Driving Licence Fork Lift Truck licence (or willingness to obtain one when in role) Benefits: 28 days holiday (To increase with service) Training and development opportunities. Free parking Social Events
May 02, 2024
Full time
Do you have experience in a supervising in a Trade Counter or Warehousing environment? Are you organised, confident, and conscientious with good attention to detail? Working Hours - On site, Monday - Friday 8am - 4.30pm Salary - Up to £30,000 The Role: We are looking to recruit a Team Leader to support our established, growing and ambitious business. Working closely with the existing team, assist with managing the day-to-day branch operations, you will work with your team to ensure the company objectives are met. This is a hands on position, there will be elements of working across departments as workload dictates. Duties and Responsibilities: Overseeing the day to day running of the warehouse Growing sales through building customer relationships, identifying opportunities for cross selling, managing instore promotions and product displays. Ensuring the branch provide a consistent high level of customer service to a large variety of customers to ensure customer retention and growth. Responsible for the designated customer accounts, both reactively and proactively, working closely with the Sales Manager at Leeds and also your local Field Sales Representative. Proactive management of in-house promotions and point of sale materials, ensuring an appealing trade counter environment is maintained. Role Requirements: Experience working in Trade Warehouse or a familiar environment. Experience of supervising small teams IT Literate Driving Licence Fork Lift Truck licence (or willingness to obtain one when in role) Benefits: 28 days holiday (To increase with service) Training and development opportunities. Free parking Social Events
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving license with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) +£2,500 per year, London Weighting Allowance Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving license with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) +£2,500 per year, London Weighting Allowance Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.