We are seeking a Sales Support Representative to join our team. This position will play a crucial role in providing administrative and organizational support to our sales team. The ideal candidate will have excellent communication skills, be highly organized, and possess strong computer skills. Duties: - Assist the sales team with administrative tasks such as data entry, filing, and document preparation - Maintain customer records and update the company's CRM system - Prepare sales reports and presentations using Microsoft Office Suite (Word, Excel, PowerPoint) - Communicate with customers via phone and email to provide product information and answer inquiries - Coordinate sales meetings and appointments - Collaborate with the sales team to ensure smooth order processing and timely delivery of products - Assist in resolving customer complaints or issues by liaising with various departments Skills: - Strong organizational skills with the ability to prioritize tasks effectively - Proficiency in using computerized systems and software, including Sage, Microsoft Office Suite (Word, Excel, PowerPoint) - Excellent verbal and written communication skills in English - Administrative skills to handle paperwork, data entry, and record keeping - Basic IT knowledge to troubleshoot minor technical issues Skills Required Sales Administration Keywords Sales Administration
May 02, 2024
Full time
We are seeking a Sales Support Representative to join our team. This position will play a crucial role in providing administrative and organizational support to our sales team. The ideal candidate will have excellent communication skills, be highly organized, and possess strong computer skills. Duties: - Assist the sales team with administrative tasks such as data entry, filing, and document preparation - Maintain customer records and update the company's CRM system - Prepare sales reports and presentations using Microsoft Office Suite (Word, Excel, PowerPoint) - Communicate with customers via phone and email to provide product information and answer inquiries - Coordinate sales meetings and appointments - Collaborate with the sales team to ensure smooth order processing and timely delivery of products - Assist in resolving customer complaints or issues by liaising with various departments Skills: - Strong organizational skills with the ability to prioritize tasks effectively - Proficiency in using computerized systems and software, including Sage, Microsoft Office Suite (Word, Excel, PowerPoint) - Excellent verbal and written communication skills in English - Administrative skills to handle paperwork, data entry, and record keeping - Basic IT knowledge to troubleshoot minor technical issues Skills Required Sales Administration Keywords Sales Administration
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
May 02, 2024
Contractor
We are seeking an experienced senior configuration analyst. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services. The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture If you feel you have the skills and experience needed for this role; please do apply now.
Portfolio are proud to be representing our award-wining, professional services client in their search for a Litigation Manager. This role will ensure clients of the firm receive a high-quality service when they are subject to Employment Tribunal Jurisdiction. The role will undertake side by side coaching and mentoring, quality assessments at a strategic level and overseeing the work undertaken by litigators. In addition, the Litigation Manager will set out defined protocols and manage the Litigation function to ensure that work is carried out in accordance with protocols and codes of practice. The Litigation Manager will also be responsible for: Demonstrate commercial knowledge of the firms range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and promoting new business opportunities by obtaining introductions for potential new clients. Overseeing the mystery shopping of the Litigation service, side by side coaching whilst reviewing work and advice on Employment Tribunal claims. Conducting formal quality assessments in respect of work done throughout the conduct of cases, including preparatory work, Case Assessment Reports, Client Visit Reports, communication with clients and advocacy at Interlocutory Hearings, with a focus on client retention. Coach, mentor and develop members of the allocated Litigation Team so as to improve technical proficiency and/or client care skills. Identify any development needs and liaise with Leadership Team on any themes and trends in terms of development areas following completion of the assessment process. Attending and conducting Service Reviews, case managements discussions, preliminary hearings, and any other type of hearing as and when required at hearing centres in England and Wales, Scotland or Northern Ireland. Liaising with other members of the Leadership Team, offering support to their respective teams to assist in building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers. To deal with escalated and corporate service issues through to resolution and in a timely manner. Line-manage a Litigation team, meeting with each team member, in order to lead, develop and provide professional support and assistance on strategic, technical and/or complex employment law queries. Checking and verifying reserving information and liaison with the Insurers as a point of contact in terms of recommendations on coverage, settlement contributions and most likely outcomes. To be considered for this opportunity it is essential that you have the following: Employment Law knowledge and Tribunal experience. Legally Qualified. Experience of managing others. Strong organisational and administrative skills, as well as high attention to detail, accuracy and consistency. Have an approachable and diplomatic manner. Ability to lead, influence and motivate others. INDMANS
May 02, 2024
Full time
Portfolio are proud to be representing our award-wining, professional services client in their search for a Litigation Manager. This role will ensure clients of the firm receive a high-quality service when they are subject to Employment Tribunal Jurisdiction. The role will undertake side by side coaching and mentoring, quality assessments at a strategic level and overseeing the work undertaken by litigators. In addition, the Litigation Manager will set out defined protocols and manage the Litigation function to ensure that work is carried out in accordance with protocols and codes of practice. The Litigation Manager will also be responsible for: Demonstrate commercial knowledge of the firms range of services and products and to be able to discuss these with clients as appropriate, and to proactively assist in the retention of existing clients and promoting new business opportunities by obtaining introductions for potential new clients. Overseeing the mystery shopping of the Litigation service, side by side coaching whilst reviewing work and advice on Employment Tribunal claims. Conducting formal quality assessments in respect of work done throughout the conduct of cases, including preparatory work, Case Assessment Reports, Client Visit Reports, communication with clients and advocacy at Interlocutory Hearings, with a focus on client retention. Coach, mentor and develop members of the allocated Litigation Team so as to improve technical proficiency and/or client care skills. Identify any development needs and liaise with Leadership Team on any themes and trends in terms of development areas following completion of the assessment process. Attending and conducting Service Reviews, case managements discussions, preliminary hearings, and any other type of hearing as and when required at hearing centres in England and Wales, Scotland or Northern Ireland. Liaising with other members of the Leadership Team, offering support to their respective teams to assist in building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers. To deal with escalated and corporate service issues through to resolution and in a timely manner. Line-manage a Litigation team, meeting with each team member, in order to lead, develop and provide professional support and assistance on strategic, technical and/or complex employment law queries. Checking and verifying reserving information and liaison with the Insurers as a point of contact in terms of recommendations on coverage, settlement contributions and most likely outcomes. To be considered for this opportunity it is essential that you have the following: Employment Law knowledge and Tribunal experience. Legally Qualified. Experience of managing others. Strong organisational and administrative skills, as well as high attention to detail, accuracy and consistency. Have an approachable and diplomatic manner. Ability to lead, influence and motivate others. INDMANS
Kinetic Recruitment are looking to recruit a Site Administrator with immediate starts to work for a leading manufacturing company based in Flint. Initial 6 month assignment with look to turn permanent Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Duties and Responsibilities Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Other skills required Expansive knowledge of Microsoft Excel, Word & Outlook Working hours are Monday to Friday 8.30am to 5pm 12.00 to 13.30 per hour Onsite parking If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 35 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
May 02, 2024
Seasonal
Kinetic Recruitment are looking to recruit a Site Administrator with immediate starts to work for a leading manufacturing company based in Flint. Initial 6 month assignment with look to turn permanent Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Duties and Responsibilities Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Other skills required Expansive knowledge of Microsoft Excel, Word & Outlook Working hours are Monday to Friday 8.30am to 5pm 12.00 to 13.30 per hour Onsite parking If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 35 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
IT Support Administrator - 22- 25K - West Yorkshire An established client of ours in the professional services sector are looking for a the IT Administrator to join their internal IT department, on a permanent basis. The successful candidate will provide generalist IT support to the business, and to support the IT Officer with technical related projects. This is an office-based role, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to Develop your IT skills further with the IT team. Role Responsibilities: IT Helpdesk duties - providing support on key IT systems - Windows, Office, DMS Typical IT Helpdesk duties including (non-comprehensive) setting up new contracts in SharePoint, setup & deploy IT equipment, upkeep of IT equipment, troubleshoot hardware and software issues and when necessary, work with third parties to report/log/resolve issues, setup fob keys, setup user accounts and profiles, maintain detailed inventory of all IT equipment) Create and maintain IT procedures, manuals, and guides. Assist with managing company telecommunications and mobile system. Participate in other duties as and when required. Azure Comply with all policies and procedures within the company. Carry out all duties with regard to and ensuring equal opportunity. Work with all employees within the company in the fulfilment of our aims. Ensure that you remain compliant with health and safety regulations and accepted safe practice at all times. Report any health and safety issues or contraventions witnessed anywhere within the business to your manager. This is an excellent opportunity for an enthusiastic and passionate IT Support Administrator to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
IT Support Administrator - 22- 25K - West Yorkshire An established client of ours in the professional services sector are looking for a the IT Administrator to join their internal IT department, on a permanent basis. The successful candidate will provide generalist IT support to the business, and to support the IT Officer with technical related projects. This is an office-based role, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to Develop your IT skills further with the IT team. Role Responsibilities: IT Helpdesk duties - providing support on key IT systems - Windows, Office, DMS Typical IT Helpdesk duties including (non-comprehensive) setting up new contracts in SharePoint, setup & deploy IT equipment, upkeep of IT equipment, troubleshoot hardware and software issues and when necessary, work with third parties to report/log/resolve issues, setup fob keys, setup user accounts and profiles, maintain detailed inventory of all IT equipment) Create and maintain IT procedures, manuals, and guides. Assist with managing company telecommunications and mobile system. Participate in other duties as and when required. Azure Comply with all policies and procedures within the company. Carry out all duties with regard to and ensuring equal opportunity. Work with all employees within the company in the fulfilment of our aims. Ensure that you remain compliant with health and safety regulations and accepted safe practice at all times. Report any health and safety issues or contraventions witnessed anywhere within the business to your manager. This is an excellent opportunity for an enthusiastic and passionate IT Support Administrator to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Product Manager , £38,000, Christchurch/ Hybrid 1 year FTC Our client who works with an array of leading global retailers are looking for a Product Manager for a 1 year FTC. With sustainability and customer care at the forefront of their FMCG business, as Product Manager you ll be responsible throughout critical stages of product development from concept to finished goods. Bringing product concepts to life, our clients are experts in all aspects of delivering goods to the market. Capturing their rich heritage, their brand tells a story to inspire, manufacture and to deliver cutting edge products that help people feel better in a sustainable way. Benefits Based in Dorset, in a prime coastal location, you ll be working from their newly renovated offices with the option of hybrid working. You ll also receive the following benefits:- Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years service and 30 days after 5 years service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff Great learning and development and progression opportunities Yearly bonus structure (based on company targets) Enhanced Maternity and Paternity Leave Generous Company Sick Pay Pension Scheme Contribution Solent social events run by our inhouse Social Team Cycle to Work scheme Dress down Fridays Free parking As Product Manager your responsibilities will include: Leading all divisional product development overseen by Head of Product Manage each stage of product development from concept to finished goods Work closely with other departments to ensure product delivery in line with retailer targets Steer product packaging development collaboratively with design Manage product category plans for the financial year with quarterly reviews The ideal Product Manager will be able to demonstrate: A strong understanding of Product development with at least 3 years experience within FMCG and ideally within personal care or household products Confidently understanding of critical path The ability to understand the technical make up of a product Strong Project management skills across multiple SKU s and categories Excellent relationship building skills and a commercial mindset An understanding and experience with cost management and negotiating cost price Excellent attention to detail If you're interested in this Product Manager role and feel you can add value to this unique business, please submit your application today or call Harriet Forrester or Grace Hearn at Rubicon Recruitment. INDSPE
May 02, 2024
Contractor
Product Manager , £38,000, Christchurch/ Hybrid 1 year FTC Our client who works with an array of leading global retailers are looking for a Product Manager for a 1 year FTC. With sustainability and customer care at the forefront of their FMCG business, as Product Manager you ll be responsible throughout critical stages of product development from concept to finished goods. Bringing product concepts to life, our clients are experts in all aspects of delivering goods to the market. Capturing their rich heritage, their brand tells a story to inspire, manufacture and to deliver cutting edge products that help people feel better in a sustainable way. Benefits Based in Dorset, in a prime coastal location, you ll be working from their newly renovated offices with the option of hybrid working. You ll also receive the following benefits:- Competitive salary with annual salary reviews 25 days holiday per annum, increasing to 27 days after 3 years service and 30 days after 5 years service Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits Flexible hours and work from home available to all staff Great learning and development and progression opportunities Yearly bonus structure (based on company targets) Enhanced Maternity and Paternity Leave Generous Company Sick Pay Pension Scheme Contribution Solent social events run by our inhouse Social Team Cycle to Work scheme Dress down Fridays Free parking As Product Manager your responsibilities will include: Leading all divisional product development overseen by Head of Product Manage each stage of product development from concept to finished goods Work closely with other departments to ensure product delivery in line with retailer targets Steer product packaging development collaboratively with design Manage product category plans for the financial year with quarterly reviews The ideal Product Manager will be able to demonstrate: A strong understanding of Product development with at least 3 years experience within FMCG and ideally within personal care or household products Confidently understanding of critical path The ability to understand the technical make up of a product Strong Project management skills across multiple SKU s and categories Excellent relationship building skills and a commercial mindset An understanding and experience with cost management and negotiating cost price Excellent attention to detail If you're interested in this Product Manager role and feel you can add value to this unique business, please submit your application today or call Harriet Forrester or Grace Hearn at Rubicon Recruitment. INDSPE
Ecommerce Manager Cytoplan is a leading supplements company committed to providing high-quality, scientifically researched nutritional supplements to enhance the well-being of our customers. Our dedication to health and wellness is reflected through our wide range of products designed to meet the diverse needs of our clientele. Our commitment to innovation drives us to harness cutting-edge digital strategies to enhance e-commerce effectiveness and efficiency. As we continue to grow we are seeking an Ecommerce Manager to spearhead our initiatives in optimising online sales conversions through advanced technological solutions. Location: Hybrid - office based in Blackpole, Worcestershire 3 days per week The Role The Ecommerce Manager will play a pivotal role in engineering and executing sophisticated e-commerce strategies that significantly enhance website performance and sales conversion rates for Cytoplan. The ideal candidate will bring a robust understanding of Ecommerce and digital marketing analytics, and a proven ability to translate traffic into tangible sales results. This role demands a combination of strategic thinking and a data-driven approach to craft and implement solutions that elevate our e-commerce platform. Key Responsibilities: E-Commerce Strategy: With the Head of Marketing, develop an execute e-commerce strategy inline with company goals, owning the implementation and execution of them. User behaviour analysis Deep dive into user behaviour across the web channel. Use heatmaps, session recordings, and funnel analysis to identify bottlenecks and optimise user journeys. Use insights to drive marketing strategies and tactics that improve experience and conversion. Use data analysis tools to carry out web traffic analysis, highlighting area's ripe for optimization based on performance data. UX: Use behaviour to plan consistent web experience improvements, encompassing all aspects of the users interactions to create a positive and enjoyable experience ultimately leading to loyal customers, through iterately improving the designs. Testing: A/B and multivariate testing to refine website elements Recommendations - use tools and analysis to increase basket size, include recommendations engines and on-site search capabilities, implementing changes that improve the customer experience and conversions. Online trading: analyze product performance data to identify top or slow selling products, high or low converters, working with product and marketing teams to aide fast decisions and product optimisations that support sell-through. Customer segmentation and personalisation . Develop techniques to serve different customer segments with relevant targeted content. Work with IT to lead on technical audits and performance optimisation of the e-commerce platform Collaborate: Work closely with the marketing, product and IT teams to ensure alignment and clarity of workstreams that support each other in our shared growth goals. Bring actionable data to present at weekly meetings. Competitors. Monitor competitors and developments in the industry to ensure we stay ahead of the game. Person Profile Bachelor's or Master's degree in Computer Science, Digital Marketing, E-Commerce, or a related technical field. A minimum of 3 years experience in a technical e-commerce role, with a solid foundation in e-commerce platforms (Magento, Shopify, WooCommerce). Expertise data analytics (Google Analytics) and ideally CRO tools. Strong analytical and presentation skills with experience in customer segmentation, and financial forecasting. Exceptional problem-solving capabilities and strategic foresight. What We Offer: 40-45K plus discretionary bonus Flexi time outside of core hours Hybrid working 25 days holiday, with the option to buy and sell up to 3 days (for a fulltime employee) 200 complementary therapy allowance Contributory pension scheme 20 per month towards gym membership Access to 24-hour online doctor Complementary therapies Cycle to work scheme Employee assistance programme Brand spanking new offices! Lots more! PLEASE NOTE ALL THIRD PARTY AND DIRECT APPLICATIONS WILL BE FORWARDED TO OUR RETAINED CONSULTANTS AT CULTURE RECRUITMENT GROUP.
May 02, 2024
Full time
Ecommerce Manager Cytoplan is a leading supplements company committed to providing high-quality, scientifically researched nutritional supplements to enhance the well-being of our customers. Our dedication to health and wellness is reflected through our wide range of products designed to meet the diverse needs of our clientele. Our commitment to innovation drives us to harness cutting-edge digital strategies to enhance e-commerce effectiveness and efficiency. As we continue to grow we are seeking an Ecommerce Manager to spearhead our initiatives in optimising online sales conversions through advanced technological solutions. Location: Hybrid - office based in Blackpole, Worcestershire 3 days per week The Role The Ecommerce Manager will play a pivotal role in engineering and executing sophisticated e-commerce strategies that significantly enhance website performance and sales conversion rates for Cytoplan. The ideal candidate will bring a robust understanding of Ecommerce and digital marketing analytics, and a proven ability to translate traffic into tangible sales results. This role demands a combination of strategic thinking and a data-driven approach to craft and implement solutions that elevate our e-commerce platform. Key Responsibilities: E-Commerce Strategy: With the Head of Marketing, develop an execute e-commerce strategy inline with company goals, owning the implementation and execution of them. User behaviour analysis Deep dive into user behaviour across the web channel. Use heatmaps, session recordings, and funnel analysis to identify bottlenecks and optimise user journeys. Use insights to drive marketing strategies and tactics that improve experience and conversion. Use data analysis tools to carry out web traffic analysis, highlighting area's ripe for optimization based on performance data. UX: Use behaviour to plan consistent web experience improvements, encompassing all aspects of the users interactions to create a positive and enjoyable experience ultimately leading to loyal customers, through iterately improving the designs. Testing: A/B and multivariate testing to refine website elements Recommendations - use tools and analysis to increase basket size, include recommendations engines and on-site search capabilities, implementing changes that improve the customer experience and conversions. Online trading: analyze product performance data to identify top or slow selling products, high or low converters, working with product and marketing teams to aide fast decisions and product optimisations that support sell-through. Customer segmentation and personalisation . Develop techniques to serve different customer segments with relevant targeted content. Work with IT to lead on technical audits and performance optimisation of the e-commerce platform Collaborate: Work closely with the marketing, product and IT teams to ensure alignment and clarity of workstreams that support each other in our shared growth goals. Bring actionable data to present at weekly meetings. Competitors. Monitor competitors and developments in the industry to ensure we stay ahead of the game. Person Profile Bachelor's or Master's degree in Computer Science, Digital Marketing, E-Commerce, or a related technical field. A minimum of 3 years experience in a technical e-commerce role, with a solid foundation in e-commerce platforms (Magento, Shopify, WooCommerce). Expertise data analytics (Google Analytics) and ideally CRO tools. Strong analytical and presentation skills with experience in customer segmentation, and financial forecasting. Exceptional problem-solving capabilities and strategic foresight. What We Offer: 40-45K plus discretionary bonus Flexi time outside of core hours Hybrid working 25 days holiday, with the option to buy and sell up to 3 days (for a fulltime employee) 200 complementary therapy allowance Contributory pension scheme 20 per month towards gym membership Access to 24-hour online doctor Complementary therapies Cycle to work scheme Employee assistance programme Brand spanking new offices! Lots more! PLEASE NOTE ALL THIRD PARTY AND DIRECT APPLICATIONS WILL BE FORWARDED TO OUR RETAINED CONSULTANTS AT CULTURE RECRUITMENT GROUP.
IT Operations Coordinator London/Hybrid £38k + Bonus + Excellent Benefits IT Operations Coordinator is sought by a prestigious financial services organisation based in the heart of the city. Working within a key division, you will work closely with the Operations Manager to assist with both business as usual and project work while also collaborating with colleagues in IT, Compliance and HR as appropriate. You will ensure processes and procedures are regularly reviewed and followed including assisting with access management and the provision of IT kit. This is a great opportunity for a proactive and enthusiastic IT Operations Coordinator to join an established, yet growth organisation. Please note, this role is offered as an initial 12 month fixed term contract. Key Responsibilities: Support the Operations Manager in both BAU and project initiatives, including general admin support as required Work closely with IT User Support Manager to coordinate the issue of standard IT kit, and ensure procedures are being followed Assist with the management of security groups and access for specific networks and applications Assist with joiner/leaver process for the division Management and ownership of selected staff distribution lists, working with HR, IT and Compliance to agree any change to automated lists Monitor Operations Inbox and action as appropriate Manage special projects as required Proactively manage selected content on the company's Intranet, including document update and publication; liaising with technical team as appropriate Support administration of Team Leaders meetings, including scheduling dates and collating agenda items. Attend and produce meeting notes Key Experience and Skills: Proactive attitude with the ability to demonstrate initiative, attention to detail and reliability. Good organisational and time management skills with the ability to prioritise workload and multi-task. Excellent interpersonal skills - able to communicate clearly and effectively at all levels. Experience with starter/mover/leaver processes would be a plus, although not essential. Experience in testing and refining processes and identifying efficiencies would be a plus. Advanced knowledge of Microsoft Outlook, Excel. Good competencies in Word and PowerPoint. Ability to maintain high level of confidentiality in respect of information/documents/projects being produced or undertaken. Self-motivated, highly productive, reliable with a flexible attitude and a willingness to help out where required. Ability to act with good judgement and common sense. Ability to work under pressure, meeting tight deadlines. For a full consultation on this pivotal role, please send your CV to ARC IT Recruitment.
May 02, 2024
IT Operations Coordinator London/Hybrid £38k + Bonus + Excellent Benefits IT Operations Coordinator is sought by a prestigious financial services organisation based in the heart of the city. Working within a key division, you will work closely with the Operations Manager to assist with both business as usual and project work while also collaborating with colleagues in IT, Compliance and HR as appropriate. You will ensure processes and procedures are regularly reviewed and followed including assisting with access management and the provision of IT kit. This is a great opportunity for a proactive and enthusiastic IT Operations Coordinator to join an established, yet growth organisation. Please note, this role is offered as an initial 12 month fixed term contract. Key Responsibilities: Support the Operations Manager in both BAU and project initiatives, including general admin support as required Work closely with IT User Support Manager to coordinate the issue of standard IT kit, and ensure procedures are being followed Assist with the management of security groups and access for specific networks and applications Assist with joiner/leaver process for the division Management and ownership of selected staff distribution lists, working with HR, IT and Compliance to agree any change to automated lists Monitor Operations Inbox and action as appropriate Manage special projects as required Proactively manage selected content on the company's Intranet, including document update and publication; liaising with technical team as appropriate Support administration of Team Leaders meetings, including scheduling dates and collating agenda items. Attend and produce meeting notes Key Experience and Skills: Proactive attitude with the ability to demonstrate initiative, attention to detail and reliability. Good organisational and time management skills with the ability to prioritise workload and multi-task. Excellent interpersonal skills - able to communicate clearly and effectively at all levels. Experience with starter/mover/leaver processes would be a plus, although not essential. Experience in testing and refining processes and identifying efficiencies would be a plus. Advanced knowledge of Microsoft Outlook, Excel. Good competencies in Word and PowerPoint. Ability to maintain high level of confidentiality in respect of information/documents/projects being produced or undertaken. Self-motivated, highly productive, reliable with a flexible attitude and a willingness to help out where required. Ability to act with good judgement and common sense. Ability to work under pressure, meeting tight deadlines. For a full consultation on this pivotal role, please send your CV to ARC IT Recruitment.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Service Desk Admin Duration - 6 Months Location - Bristol / Remote Summary My high-profile utilities client is looking for a Service Desk Admin to join their team Based at their Bristol offices (2 days a week on site) on an initial 6-month contract with chance of extensions. Vacancy for a Data Platforms Associate to join the Data Platforms team on a 6-month contract, with scope to extend. The Data Platforms team looks after the Reporting and Analytics Applications for the company. The role will be responsible for the front-end application administration (access/security provisioning), implementing/co-ordinating changes/migrations (with assistance from technical teams) and a point of contact for the business and IT teams reviewing, resolving or triaging support tickets through the service desk. Typical Tasks Daily checks on the systems, logging any issues for 2nd line (or fixing, if possible, task dependent) Reviewing weekend streams, checking backup times, logging issues Monitoring the team mailbox and call system (JIRA) Reviewing and processing requests Security and access provisioning of end users in the applications, and auditing Implementing CRs/Migrating Changes as per requests Supporting Developers Business/IT Point of contact, updating them on resolution progress. First line support/triage and issue escalation Co-ordinating/Promoting/Migrating changes to Production or Test environments. Ensuring users request comply with data governance processes. Skills: Familiar with ITIL concepts Good understanding/overview of IT systems and applications Experience with Windows based IT Applications and best practices Highly organised and Process driven with attention to detail. Personable and able to build good working relationships with both technical and business stakeholders, gaining their respect and trust based on knowledge and professionalism. Technologies used: Microsoft Windows Server Windows Security including Active Directory SSL Certificate deployment/management Oracle Products (Oracle Database/Java/WebLogic/Hyperion EPM) Business Intelligence Applications (OBIEE/Power BI/WebFOCUS) Data Integration Applications (ODI/SSIS) Web Tier technologies (IIS/Apache/OHS) Scripting: PowerShell VMware JIRA If you have not received a response within 48 hours of applying, please assume you have not been shortlisted this time.
May 02, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Service Desk Admin Duration - 6 Months Location - Bristol / Remote Summary My high-profile utilities client is looking for a Service Desk Admin to join their team Based at their Bristol offices (2 days a week on site) on an initial 6-month contract with chance of extensions. Vacancy for a Data Platforms Associate to join the Data Platforms team on a 6-month contract, with scope to extend. The Data Platforms team looks after the Reporting and Analytics Applications for the company. The role will be responsible for the front-end application administration (access/security provisioning), implementing/co-ordinating changes/migrations (with assistance from technical teams) and a point of contact for the business and IT teams reviewing, resolving or triaging support tickets through the service desk. Typical Tasks Daily checks on the systems, logging any issues for 2nd line (or fixing, if possible, task dependent) Reviewing weekend streams, checking backup times, logging issues Monitoring the team mailbox and call system (JIRA) Reviewing and processing requests Security and access provisioning of end users in the applications, and auditing Implementing CRs/Migrating Changes as per requests Supporting Developers Business/IT Point of contact, updating them on resolution progress. First line support/triage and issue escalation Co-ordinating/Promoting/Migrating changes to Production or Test environments. Ensuring users request comply with data governance processes. Skills: Familiar with ITIL concepts Good understanding/overview of IT systems and applications Experience with Windows based IT Applications and best practices Highly organised and Process driven with attention to detail. Personable and able to build good working relationships with both technical and business stakeholders, gaining their respect and trust based on knowledge and professionalism. Technologies used: Microsoft Windows Server Windows Security including Active Directory SSL Certificate deployment/management Oracle Products (Oracle Database/Java/WebLogic/Hyperion EPM) Business Intelligence Applications (OBIEE/Power BI/WebFOCUS) Data Integration Applications (ODI/SSIS) Web Tier technologies (IIS/Apache/OHS) Scripting: PowerShell VMware JIRA If you have not received a response within 48 hours of applying, please assume you have not been shortlisted this time.
About The Role What you ll be doing: You ll be joining a small team of between 4 6 members of staff You ll be committed to delivering a great customer experience You'll be working up to 45 hours per week You ll be explaining technical equipment in an understandable manner You ll be committed to offering honest advice and building a rapport with customers You ll ensure that you exceed our customers expectations and reassure them when they're bewildered by choice You ll be working hard as part of the team in achieving challenging sales targets What you ll need - skills and experience: You ll have previous experience in selling technical products to customers You ll have experience in a retail customer service orientated environment You ll have previous experience in dealing with customers You ll have practical experience / knowledge of some or all of our product range You ll possess strong accuracy and numeracy skills You ll possess basic computer literacy You ll be self motivated and have a can-do attitude Benefits What you ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Employee Assistance Programme Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you ll be working: Machine Mart are the UK s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: (url removed)
May 02, 2024
Full time
About The Role What you ll be doing: You ll be joining a small team of between 4 6 members of staff You ll be committed to delivering a great customer experience You'll be working up to 45 hours per week You ll be explaining technical equipment in an understandable manner You ll be committed to offering honest advice and building a rapport with customers You ll ensure that you exceed our customers expectations and reassure them when they're bewildered by choice You ll be working hard as part of the team in achieving challenging sales targets What you ll need - skills and experience: You ll have previous experience in selling technical products to customers You ll have experience in a retail customer service orientated environment You ll have previous experience in dealing with customers You ll have practical experience / knowledge of some or all of our product range You ll possess strong accuracy and numeracy skills You ll possess basic computer literacy You ll be self motivated and have a can-do attitude Benefits What you ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Employee Assistance Programme Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you ll be working: Machine Mart are the UK s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With 65 stores nationally and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth and new store openings through this year and next. For further information on our company and our product range, visit our website: (url removed)
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: 411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/ requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 02, 2024
Contractor
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: 411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/ requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 02, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
A global market leading listed group require a Head of Group Financial Reporting. This role will take on overall responsibility for managing and leading the group external financial reporting function and ensure all statutory and non-statutory reporting deadlines are met. You will ensure technical accounting compliance and a robust financial control framework to meet plc board, audit committee and external audit requirements. You will also manage the presentation of all financial information in the Annual Report and manage the audit process. Salary & Key Benefits: c 120,000 basic salary Performance related bonus Private health care Generous pension scheme Retail and leisure discounts Holiday and travel discounts Hybrid/Flexible working Responsibilities: Responsible for the statutory financial reporting process in order to achieve accurate and timely external financial reporting (including the Group Annual Report, Full year RNS and Interims RNS). Manage the production of subsidiary Statutory Accounts for all legal entities Responsible for ensuring that external Group financial reporting complies with IFRS, Disclosure and Transparency rules and Companies Act requirements Responsible for planning and execution of the annual and interims audit timetables and management of the auditors to ensure smooth, timely process Responsible for preparing audit related papers for the Board and Audit Committee Review of the models prepared by the divisions for areas of significant judgement Oversee the preparation of the Going Concern, Viability Assessment and Goodwill models Leadership, management and motivation of a team of Statutory Accountants Responsible for the implementation of changes to IFRS across the Group Preparation of board papers for consideration and approval of proposed new accounting policies by the Board Project lead on legal structure rationalisation and finance transformation programs Technical lead for acquisition accounting and support in the integration of newly acquired businesses and the impact on reporting Responsible for ensuring best practice and quality adhered to for all external reporting requirements Leading group financial reporting process and systems improvements Requirements: Qualified Accountant (ACA, ACCA or CIMA) Financial reporting skills from a Plc business environment Experience of managing group audit is essential Demonstrated leadership in the finance function, driving improvement and change Experienced people manager with a proven record of coaching and developing a team Ability to communicate confidently and with gravitas at all levels Excellent attention to detail combined with an ability to work with large volumes of data Excellent at building relationships and influencing key stakeholders Strong teamwork ethic, both within the organisation, and with key external stakeholders (e.g. auditors) By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
May 02, 2024
Full time
A global market leading listed group require a Head of Group Financial Reporting. This role will take on overall responsibility for managing and leading the group external financial reporting function and ensure all statutory and non-statutory reporting deadlines are met. You will ensure technical accounting compliance and a robust financial control framework to meet plc board, audit committee and external audit requirements. You will also manage the presentation of all financial information in the Annual Report and manage the audit process. Salary & Key Benefits: c 120,000 basic salary Performance related bonus Private health care Generous pension scheme Retail and leisure discounts Holiday and travel discounts Hybrid/Flexible working Responsibilities: Responsible for the statutory financial reporting process in order to achieve accurate and timely external financial reporting (including the Group Annual Report, Full year RNS and Interims RNS). Manage the production of subsidiary Statutory Accounts for all legal entities Responsible for ensuring that external Group financial reporting complies with IFRS, Disclosure and Transparency rules and Companies Act requirements Responsible for planning and execution of the annual and interims audit timetables and management of the auditors to ensure smooth, timely process Responsible for preparing audit related papers for the Board and Audit Committee Review of the models prepared by the divisions for areas of significant judgement Oversee the preparation of the Going Concern, Viability Assessment and Goodwill models Leadership, management and motivation of a team of Statutory Accountants Responsible for the implementation of changes to IFRS across the Group Preparation of board papers for consideration and approval of proposed new accounting policies by the Board Project lead on legal structure rationalisation and finance transformation programs Technical lead for acquisition accounting and support in the integration of newly acquired businesses and the impact on reporting Responsible for ensuring best practice and quality adhered to for all external reporting requirements Leading group financial reporting process and systems improvements Requirements: Qualified Accountant (ACA, ACCA or CIMA) Financial reporting skills from a Plc business environment Experience of managing group audit is essential Demonstrated leadership in the finance function, driving improvement and change Experienced people manager with a proven record of coaching and developing a team Ability to communicate confidently and with gravitas at all levels Excellent attention to detail combined with an ability to work with large volumes of data Excellent at building relationships and influencing key stakeholders Strong teamwork ethic, both within the organisation, and with key external stakeholders (e.g. auditors) By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Office Manager Do you have strong administration experience, and are you looking for a new part-time role between Bedford and Milton Keynes? We are working with a growing Event Production and Audio-Visual Hire company, who provide high quality technical solutions to the live events industry. The role comes with a salary of up to £16.50 per hour, working a minimum of four days a week (ideally five) for approximately 25 - 32.5 hours per week. As Office Manager, you will help run the day to day of the business, often dealing with client calls and ensuring the business supports its clients across the UK. Purpose: To keep the office/business running smoothly by carrying out a range of financial, administrative, and managerial tasks. In your first few weeks in the Office Manager role, you can expect to: Speak with clients on the phone. Complete accounts functions using Xero with support of an external bookkeeper and accountant. Ensure timesheets are completed by the team and freelancers. Order stationery and company suppliers as needed. Organise a venue for the next social. Negotiate general business bills - coffee, electric etc. Responsibilities: Managing, optimising and control of company databases and file storage systems. Co-ordinating, organising, arranging quotes, and booking in regular service/maintenance contracts across the business. Dealing with correspondence, complaints, and queries. Preparing letters, presentations, and reports. Supervising and monitoring the work of administrative staff. Processing invoices and managing office budgets. Organising weekly pay runs. Timesheet, PAYE, and payroll management. Organising induction programmes for new employees. Ensuring that health and safety policies are up to date, working with the operations manager to achieve this. Job administration management, including cost reporting, job system management, and follow up procedures. Supporting the production teams with crew bookings and availability management. Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews, and updating financial documents. Planning and organising team and company fun activities, BBQs, team lunches, fun activities, socials, and team birthdays/anniversaries. To apply for this role, you'll need to be incredibly organised. You'll also require: Excellent attention to detail. Good knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint. Good knowledge of Xero. Strong verbal and written communication. As well as receiving a salary of up to £16.50 per hour, you'll be part of a small, growing, and engaging team. Free coffee/soft drinks, access to a Discount Portal and an annual bonus scheme. Interested in this part-time Office Manager opportunity? Apply now to be immediately considered.
May 02, 2024
Full time
Office Manager Do you have strong administration experience, and are you looking for a new part-time role between Bedford and Milton Keynes? We are working with a growing Event Production and Audio-Visual Hire company, who provide high quality technical solutions to the live events industry. The role comes with a salary of up to £16.50 per hour, working a minimum of four days a week (ideally five) for approximately 25 - 32.5 hours per week. As Office Manager, you will help run the day to day of the business, often dealing with client calls and ensuring the business supports its clients across the UK. Purpose: To keep the office/business running smoothly by carrying out a range of financial, administrative, and managerial tasks. In your first few weeks in the Office Manager role, you can expect to: Speak with clients on the phone. Complete accounts functions using Xero with support of an external bookkeeper and accountant. Ensure timesheets are completed by the team and freelancers. Order stationery and company suppliers as needed. Organise a venue for the next social. Negotiate general business bills - coffee, electric etc. Responsibilities: Managing, optimising and control of company databases and file storage systems. Co-ordinating, organising, arranging quotes, and booking in regular service/maintenance contracts across the business. Dealing with correspondence, complaints, and queries. Preparing letters, presentations, and reports. Supervising and monitoring the work of administrative staff. Processing invoices and managing office budgets. Organising weekly pay runs. Timesheet, PAYE, and payroll management. Organising induction programmes for new employees. Ensuring that health and safety policies are up to date, working with the operations manager to achieve this. Job administration management, including cost reporting, job system management, and follow up procedures. Supporting the production teams with crew bookings and availability management. Assisting the organisation's HR and finance functions by keeping personnel records up to date, arranging interviews, and updating financial documents. Planning and organising team and company fun activities, BBQs, team lunches, fun activities, socials, and team birthdays/anniversaries. To apply for this role, you'll need to be incredibly organised. You'll also require: Excellent attention to detail. Good knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint. Good knowledge of Xero. Strong verbal and written communication. As well as receiving a salary of up to £16.50 per hour, you'll be part of a small, growing, and engaging team. Free coffee/soft drinks, access to a Discount Portal and an annual bonus scheme. Interested in this part-time Office Manager opportunity? Apply now to be immediately considered.
D365 Business Central/LS Retail Support - 50K My client are looking for an ambitious and experienced D365 Business Central/LS Retail Support Consultant who is looking to progress into a new challenge within the Dynamics industry. The role offered is within a thriving Microsoft Gold Partner looking to grow, they have a major project pipeline with one enterprising customer in particular that needs support! The role will offer long term progression into the Microsoft Dynamics consultancy world from both a Technical or Functional perspective dependant on your preference. The opportunity will see the successful candidate play a fundamental role in the support of the Business Central/LS Retail for a large scale client. This role is fully remote, so need to travel! Duties: 1st and 2nd line support of Dynamics NAV/ 365 Business Central/LS Retail Lead multi-site/cross-functional workshops to identify and document business application requirements End to end implementation support and aftercare Escalate in house queries to 3rd party support teams Requirements: At least 2 years support experience working with Microsoft Dynamics NAV or D365 Business Central Strong written and verbal communication skills Experience with 1st & 2nd line support LS Retail (Preferable) If you do not want to miss this wonderful opportunity to work on the latest technology within the Dynamics/Business Central market with a company that are always looking to grow then APPLY NOW. To discuss this exciting opportunity in more detail within the Dynamics NAV market, please contact Daniel Bard by phone on (phone number removed) or send your current CV to (url removed).
May 02, 2024
Full time
D365 Business Central/LS Retail Support - 50K My client are looking for an ambitious and experienced D365 Business Central/LS Retail Support Consultant who is looking to progress into a new challenge within the Dynamics industry. The role offered is within a thriving Microsoft Gold Partner looking to grow, they have a major project pipeline with one enterprising customer in particular that needs support! The role will offer long term progression into the Microsoft Dynamics consultancy world from both a Technical or Functional perspective dependant on your preference. The opportunity will see the successful candidate play a fundamental role in the support of the Business Central/LS Retail for a large scale client. This role is fully remote, so need to travel! Duties: 1st and 2nd line support of Dynamics NAV/ 365 Business Central/LS Retail Lead multi-site/cross-functional workshops to identify and document business application requirements End to end implementation support and aftercare Escalate in house queries to 3rd party support teams Requirements: At least 2 years support experience working with Microsoft Dynamics NAV or D365 Business Central Strong written and verbal communication skills Experience with 1st & 2nd line support LS Retail (Preferable) If you do not want to miss this wonderful opportunity to work on the latest technology within the Dynamics/Business Central market with a company that are always looking to grow then APPLY NOW. To discuss this exciting opportunity in more detail within the Dynamics NAV market, please contact Daniel Bard by phone on (phone number removed) or send your current CV to (url removed).
4Recruitment Services are seeking a Social Care Lawyer (Solicitor, Barrister or Legal Executive) that specialises in Adult Social Care. The role is to join a busy team providing advice and representation to a large Local Authority. DUTIES AND RESPONSIBILITIES INCLUDE: Advise and representation on all aspects of adult social care including court of protection, deprivation of liberty safeguards, Care Act advice and Mental Health Act advice Conduct of legal proceedings before the courts and tribunals Advocacy, advice and legal drafting as required and as a necessary part of the conduct of legal proceedings before the courts and tribunals Representation at and advice to committees, boards, meetings, members and officers and outside bodies as required To prepare and deliver training to council personal as required To participate in the office hours duty advice rota and the out of hours duty rota. Provide legal advice and support to enable the local authority to fulfil its Statutory and strategic functions Work together with Legal Services management in the development of efficient and effective client/customer relationships Interpret and apply new and existing legislation and policies ESSENTIAL REQUIREMENTS: Recognised Legal qualification (solicitor, barrister or legal executive Extensive technical knowledge in a specialist area. Analytical abilities and high levels of literacy and numeracy. Project management or appropriate management experience in a complex technical environment. Legal systems and process knowledge, plus other relevant IT skills including word, excel, PowerPoint or equivalents and other systems. Evidence of continuing professional and managerial development. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
May 02, 2024
Contractor
4Recruitment Services are seeking a Social Care Lawyer (Solicitor, Barrister or Legal Executive) that specialises in Adult Social Care. The role is to join a busy team providing advice and representation to a large Local Authority. DUTIES AND RESPONSIBILITIES INCLUDE: Advise and representation on all aspects of adult social care including court of protection, deprivation of liberty safeguards, Care Act advice and Mental Health Act advice Conduct of legal proceedings before the courts and tribunals Advocacy, advice and legal drafting as required and as a necessary part of the conduct of legal proceedings before the courts and tribunals Representation at and advice to committees, boards, meetings, members and officers and outside bodies as required To prepare and deliver training to council personal as required To participate in the office hours duty advice rota and the out of hours duty rota. Provide legal advice and support to enable the local authority to fulfil its Statutory and strategic functions Work together with Legal Services management in the development of efficient and effective client/customer relationships Interpret and apply new and existing legislation and policies ESSENTIAL REQUIREMENTS: Recognised Legal qualification (solicitor, barrister or legal executive Extensive technical knowledge in a specialist area. Analytical abilities and high levels of literacy and numeracy. Project management or appropriate management experience in a complex technical environment. Legal systems and process knowledge, plus other relevant IT skills including word, excel, PowerPoint or equivalents and other systems. Evidence of continuing professional and managerial development. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email (url removed).
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
May 02, 2024
Full time
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
Procurement Manager Offering £45,000 - £50,000 plus Great Benefits based at Harrogate site. Our client is an established engineering business based in the Harrogate area. Due to continued growth, they are now recruiting a Procurement Manager to join their buying team. The successful candidate will be responsible for overseeing the businesses sourcing capabilities and supply chain and ensuring the business sources quality and affordable products in a reasonable time without compromising on quality. Procurement Manager Key Responsibilities Identify areas for improvement to continually drive performance and business results. Creating purchasing policies and procedures for risk management, mitigation and best practice. Responsible for managing relationships and negotiating with key suppliers at a senior and strategic level. Work on forecast and trend analysis to support manufacturing material supply. Ensure MRP software is being utilised correctly and stock levels maintained. Manage negotiations for the best prices of goods and services in multiple markets whilst ensuring quality and delivery times are not compromised. Identifying and researching potential new suppliers. Monitor business trends and product availability to identify opportunities. Developing and implementing procurement strategies for procuring, storing, and distributing goods or services. Liaise with internal and external stakeholders to determine business needs and research new products and services to meet business requirements. Negotiate in multiple markets including multiple currencies and commodities. Responsible for stock spend and stock requisition approvals as well as the following overhead budgets stationery, import duty, raw materials carriage. Leading a team of buyers and delegating tasks across the department when necessary. Lead and manage the team providing feedback to improve efficiency and effectiveness and support the development of the team and individuals. Procurement Manager Skills & Characteristics Experienced procurement / buying / purchasing professional with strong leadership skills. A strategic procurement professional with the ability to be hands-on and support buying team when required. CIPS certification beneficial, however, not essential. Have strong communication, relationship management and negotiation skills. The Procurement Manager position is offering £45,000 - £50,000 basic salary plus great benefits! This is a full-time, permanent, site based position in Harrogate. All successful candidates will be contacted within 5 days of application for the position of Procurement Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
May 02, 2024
Full time
Procurement Manager Offering £45,000 - £50,000 plus Great Benefits based at Harrogate site. Our client is an established engineering business based in the Harrogate area. Due to continued growth, they are now recruiting a Procurement Manager to join their buying team. The successful candidate will be responsible for overseeing the businesses sourcing capabilities and supply chain and ensuring the business sources quality and affordable products in a reasonable time without compromising on quality. Procurement Manager Key Responsibilities Identify areas for improvement to continually drive performance and business results. Creating purchasing policies and procedures for risk management, mitigation and best practice. Responsible for managing relationships and negotiating with key suppliers at a senior and strategic level. Work on forecast and trend analysis to support manufacturing material supply. Ensure MRP software is being utilised correctly and stock levels maintained. Manage negotiations for the best prices of goods and services in multiple markets whilst ensuring quality and delivery times are not compromised. Identifying and researching potential new suppliers. Monitor business trends and product availability to identify opportunities. Developing and implementing procurement strategies for procuring, storing, and distributing goods or services. Liaise with internal and external stakeholders to determine business needs and research new products and services to meet business requirements. Negotiate in multiple markets including multiple currencies and commodities. Responsible for stock spend and stock requisition approvals as well as the following overhead budgets stationery, import duty, raw materials carriage. Leading a team of buyers and delegating tasks across the department when necessary. Lead and manage the team providing feedback to improve efficiency and effectiveness and support the development of the team and individuals. Procurement Manager Skills & Characteristics Experienced procurement / buying / purchasing professional with strong leadership skills. A strategic procurement professional with the ability to be hands-on and support buying team when required. CIPS certification beneficial, however, not essential. Have strong communication, relationship management and negotiation skills. The Procurement Manager position is offering £45,000 - £50,000 basic salary plus great benefits! This is a full-time, permanent, site based position in Harrogate. All successful candidates will be contacted within 5 days of application for the position of Procurement Manager. This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a Financial Services Advisory Consultant to join our growing team in the North of England. The individual should have relevant experience in either internal audit, consulting or within a regulatory role in financial services. You will play your part towards maintaining deep client relationships and will have the opportunity to develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with Experience in a role related to internal audit, consulting or within a regulatory role in financial services. Excellent understanding of regulatory requirements (such as systems and controls, conduct and consumer credit regulations, prudential regulation or financial crime) Relevant industry qualifications will be advantageous. Excellent communication and client management skills. T he ability to work independently and balance multiple projects. Strong collaborating skills, proactive and contribute to a positive team culture. Strong analytical skills and attention to detail with the ability to identify and assess risk. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better
May 02, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are seeking a Financial Services Advisory Consultant to join our growing team in the North of England. The individual should have relevant experience in either internal audit, consulting or within a regulatory role in financial services. You will play your part towards maintaining deep client relationships and will have the opportunity to develop specialist technical and regulatory knowledge and will also have opportunities to work with and support the wider Financial Services Advisory team. You'll be someone with Experience in a role related to internal audit, consulting or within a regulatory role in financial services. Excellent understanding of regulatory requirements (such as systems and controls, conduct and consumer credit regulations, prudential regulation or financial crime) Relevant industry qualifications will be advantageous. Excellent communication and client management skills. T he ability to work independently and balance multiple projects. Strong collaborating skills, proactive and contribute to a positive team culture. Strong analytical skills and attention to detail with the ability to identify and assess risk. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities. About the role You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve incidents at first point of contact, where possible, or accurately assign to other resolver teams where appropriate. You will own the ticket lifecycle making sure tickets are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top equipment. About you You'll need experience of working to and reporting against SLAs and a good working knowledge of current versions of MS Office and Microsoft Windows. You must also have an understanding and awareness of ITIL framework and processes. With good customer service skills, with the ability to interact professionally with all levels of internal and external contacts, you will have broad technical skills within a Microsoft environment. You must also have good communication skills both verbal and written. The ability to multitask and prioritise is a must in this position as you will be working in a high demand environment
May 02, 2024
Full time
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities. About the role You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve incidents at first point of contact, where possible, or accurately assign to other resolver teams where appropriate. You will own the ticket lifecycle making sure tickets are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top equipment. About you You'll need experience of working to and reporting against SLAs and a good working knowledge of current versions of MS Office and Microsoft Windows. You must also have an understanding and awareness of ITIL framework and processes. With good customer service skills, with the ability to interact professionally with all levels of internal and external contacts, you will have broad technical skills within a Microsoft environment. You must also have good communication skills both verbal and written. The ability to multitask and prioritise is a must in this position as you will be working in a high demand environment