A rapidly growing business based in Birmingham are looking for an experienced PA/Personal Assistant to join the team. This is a fantastic opportunity to join a growing, award-winning company.This role would suit an experienced PA or Office Administrator who is organised and can handle a variety of tasks with professionalism, discretion, and attention to detail. This is a key role to ensure the smooth and efficient operation of the office environment while providing support to senior management.As PA your key responsibilities will include providing comprehensive personal assistance to the CEO and CCO including managing calendars, scheduling appointments and handling personal correspondence. You will act as a liaison between senior management and external parties, manage household-related tasks such as bill payments and maintain electronic and physical filing systems, prepare and update documents including contracts and expense reports. You will also provide administrative support; coordinating and scheduling meetings, appointments and travel arrangements, maintain office supplies and assist with organising company events, conferences and meetings. You will oversee office facilities including managing maintenance, repairs and vendor relationships, coordinate with IT support for resolving technical issues and implement office policies and procedures to ensure a safe work environment.The ideal candidate will have a minimum of 2 years' experience working as a PA, Office Administrator or similar. You will have excellent time management and organisation skills, strong communication skills and be able to make connections and build relationships. You will be confident using the MS Office Suite and other software applications such as Monday, Canva and Hubspot.The salary on offer is up to £30,000pa with a benefits package that includes 21 days annual leave (plus bank holidays) which increases with service, an extra day off for your birthday, health insurance, employee awards and training and development opportunities - to name a few.
May 19, 2024
Full time
A rapidly growing business based in Birmingham are looking for an experienced PA/Personal Assistant to join the team. This is a fantastic opportunity to join a growing, award-winning company.This role would suit an experienced PA or Office Administrator who is organised and can handle a variety of tasks with professionalism, discretion, and attention to detail. This is a key role to ensure the smooth and efficient operation of the office environment while providing support to senior management.As PA your key responsibilities will include providing comprehensive personal assistance to the CEO and CCO including managing calendars, scheduling appointments and handling personal correspondence. You will act as a liaison between senior management and external parties, manage household-related tasks such as bill payments and maintain electronic and physical filing systems, prepare and update documents including contracts and expense reports. You will also provide administrative support; coordinating and scheduling meetings, appointments and travel arrangements, maintain office supplies and assist with organising company events, conferences and meetings. You will oversee office facilities including managing maintenance, repairs and vendor relationships, coordinate with IT support for resolving technical issues and implement office policies and procedures to ensure a safe work environment.The ideal candidate will have a minimum of 2 years' experience working as a PA, Office Administrator or similar. You will have excellent time management and organisation skills, strong communication skills and be able to make connections and build relationships. You will be confident using the MS Office Suite and other software applications such as Monday, Canva and Hubspot.The salary on offer is up to £30,000pa with a benefits package that includes 21 days annual leave (plus bank holidays) which increases with service, an extra day off for your birthday, health insurance, employee awards and training and development opportunities - to name a few.
Service Care Solutions - Housing
Winchester, Hampshire
Job title - Facilities Assistant Contract - Temp Ongoing Start Date : Asap Location: Winchester Hours: 22 - 30 per week Salary: £19.02 Umbrella p/h Role: We are currently seeking a proactive and organised Facilities Assistant/Administrator to join our team. This position will be the central to the office operations and be responsible for a wide range of tasks to ensure the smooth and efficient functioning of the office. Key Responsibilities: Serve as the welcoming face of our company, greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. Conduct regular inspections to ensure compliance with health and safety regulations, reporting any issues or hazards promptly. Manage inventory levels of office supplies, including teas, coffee, stationery, etc. Place orders as needed and conduct regular checks to ensure adequate stock levels. Handle incoming and outgoing mail, including sorting, distributing, and processing shipments. Ensure timely delivery and pick-up of packages. Assist with the setup and breakdown of meeting rooms. Provide administrative support to various departments as needed, including data entry, filing, and document preparation. Criteria: Previous experience in an office support or administrative role preferred. Excellent communication and interpersonal skills. Strong attention to detail and organisational abilities. Ability to multitask and prioritise tasks effectively. Proficiency in Microsoft Office. If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at
May 19, 2024
Full time
Job title - Facilities Assistant Contract - Temp Ongoing Start Date : Asap Location: Winchester Hours: 22 - 30 per week Salary: £19.02 Umbrella p/h Role: We are currently seeking a proactive and organised Facilities Assistant/Administrator to join our team. This position will be the central to the office operations and be responsible for a wide range of tasks to ensure the smooth and efficient functioning of the office. Key Responsibilities: Serve as the welcoming face of our company, greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members. Conduct regular inspections to ensure compliance with health and safety regulations, reporting any issues or hazards promptly. Manage inventory levels of office supplies, including teas, coffee, stationery, etc. Place orders as needed and conduct regular checks to ensure adequate stock levels. Handle incoming and outgoing mail, including sorting, distributing, and processing shipments. Ensure timely delivery and pick-up of packages. Assist with the setup and breakdown of meeting rooms. Provide administrative support to various departments as needed, including data entry, filing, and document preparation. Criteria: Previous experience in an office support or administrative role preferred. Excellent communication and interpersonal skills. Strong attention to detail and organisational abilities. Ability to multitask and prioritise tasks effectively. Proficiency in Microsoft Office. If you are interested in the position and wants to hear more information regarding the role please give me a call on or alternatively email Arran at
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
May 18, 2024
Full time
Role: HR Administrator Location: Blackburn, BB1 2FA Hours: Full-Time Hours / 6 Months Contract Salary: £24,800 Company : EG Group What will my role look like? Our HR Operations Team is expanding and now looking to recruit a HR Administrator. In this role you will support the HR Operations function through the delivery of an efficient service to the business. This is a key role within the team with responsibility offering front line support to our colleagues and store managers and ensuring our systems and records are accurate and up to date. You will be required to organise and prioritise workload according to deadlines and the changing needs of the business and HR function. If you are looking for your initial step / step up in your HR career, this is a great opportunity to gain experience and build up your CPD. Role Duties: Monitoring the HR Coordinator communications points e.g. inbox, phone line and ticketing system, and being able to distribute emails accordingly Following company policies ensuring GDPR is maintained Responsible for employment and reference letters for all internal and external employees Keeping employee files and HR systems up to date including personal data Monitoring the leavers process taking action as necessary including responding to resignation notifications Working alongside the HR advisors to gain exposure and knowledge of all aspects of HR Collating relevant company reports as requested Collating Change to Terms data and processing accordingly via the relevant process updating policies and procedures as necessary Working on individual projects and collating data specific to a brand This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements You will be a strong organiser, potentially with HR Administration experience and ready for your next move; you will be able to deal confidently with the fast pace head office environment. Support our food to go retailers, store managers and line managers and deliver to deadlines when under pressure. We are looking for a candidate that is ready to take ownership of the role, you will be given the autonomy and flexibility to do so First point of call for colleagues and store managers for advice and advising on system processes Able to deal with a variety of work in an organised, efficient manner. If you are passionate about HR, a good team player and are process driven, this could be the role for you Benefits & Rewards EG Group Discounts - up to 15% off at our stores and food to go restaurants EG Cares Benefits - exclusive discounts across 900 retailers Smart Health - 24/7 online GP access, health checks and health and wellbeing support Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group Waterside Café - freshly prepared meals at affordable prices Free Secure Car Parking Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Select & Drive: Car Leasing Scheme Who are EG Group? United Kingdom-based EG Group is a leading independent convenience retailer, which has established partnerships with global brands such as Starbucks, Cinnabon, Subway, Greggs, and SPAR, as well as a focused portfolio of proprietary brands. The business has an established pedigree of delivering an excellent Grocery & Merchandise, Foodservice and Fuel proposition in all the markets in which it operates and currently employs more than 50,000 colleagues working in over 6,600 sites across the UK&I, Europe, USA and Australia. The group has enjoyed significant growth, with 2021 revenues exceeding $26bn as well as serving over one billion customers annually. Please note, the successful applicant will be subject to a completed DBS check which will be funded by EG Group.
Location: Hybrid / Head Office & Customer Sites - High Wycombe (HP13 6EQ) Area of Responsibility: National - Focus area M1/ M40 / M4 corridors Job type: Permanent, Part Time with option for additional hours up to 40hrs per week Contracted: 25 hrs p/week Salary: £13.15 per hour (£17,095 - £27,352 per year) Other benefits: Access to companies reward & recognition platform, Salary Sacrifice electric car scheme, digital equipment scheme, Cycle to work scheme. The company: Welcome to the Sasse Group, the home of a family, a business that thrives on the potential of our people and the success of our teamwork. Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our people and believe that our people and customers should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. What you can expect from us: Modern offices with social spaces that encourage collaboration with colleagues and ensure everyone is welcome. You'll have access to a wide range of benefits via our reward and recognition platform. You'll also have the option, through our salary sacrifice scheme, to enrol in the cycle to work & electric car scheme. Our reward gateway platform offers you access to huge discounts in store and online with your favourite brands. We operate a flexible working program and will do our best to support your social and family wellbeing for rest days and Annual Leave requests. Many of our sites require timed attendance & night working. Therefore, we ask you to be flexible with us in return to ensure we are looking after our staff are keeping healthy and safe. Recognising our people and preparing the business for the future is important for us and offer the opportunity for further education & leadership programs. We are an equal opportunities employer and welcome applicants from all backgrounds & experience. The Role: In your role as an Operations Administrator, you will be the key support function to the operations teams in our soft services and head office departments. You will work closely with the Commercial Director & Senior Operations Managers in the department to ensure effective administration of our teams, and head office. As an Operations Administrator you are responsible for ensuring the professional, punctual, and accurate documentation of the company's information. You will have an eye for detail, time keeping, and the tenacity to work pragmatically & independently to support the department and management team. Reporting directly to the commercial director, this is an ideal opportunity to gain exposure to a wide range of business functions with great potential for future career opportunities with us. You will work collaboratively with your teams to ensure we keep our customer & employee promises and do so to the highest possible standard. You will possess a creative, positive, can-do attitude and provide a pivotal support function to our soft FM department. The role would be ideally suited to someone looking to start a career in facilities management looking to gain a greater, well-rounded knowledge of business functions. The role would also be suitable for an experienced candidate looking to progress their career in administration. Your Responsibilities: Note & Minute taking. Preparation of presentation & gathering of data Preparing reports for the Commercial Director Process & Report on monthly additional works revenue & department material spend Process & Report on monthly HSE topics to the Directors & Senior Operations Managers Preparing documents such as task management to be reviewed by our customers or processed by our digital department Proof reading & reviewing of company written documents to ensure accuracy Completion of our customers supplier questionnaires Administration of our Security & Vetting (DBS) requirements for our employees Ensuring accurate administration of our digital services & reporting any data inaccuracies Support our operations along with our People & Practices department in HR Processing including TUPE, Staff Schedules, Reporting, Holiday Schedules, and procedures in line with the company's employee handbook such as Improvement plans & Hearings in the role of a minute taker. Support operationally with the recruitment process including Job Adverts, Job Descriptions, and the interview / onboarding of new people to our organisation. Support the business development team with basic questionnaires relating to company information such as PQQ's. In Addition, provide a support function for basic written information & proof reading of documentation. Ensure that all administration processes are completed in line with our ISO accreditations for compliance. About you: A strategic thinker, you'll bring a fresh perspective to this role and have the energy and tenacity to drive improvements & make recommendations to the commercial director. You will be able to work at pace, you'll build trusted relationships and a positive team culture for the people whom you work closely with. You must be methodical and implement your own processes that allow you to action, plan, and adapt your work priorities in a fast-paced environment. This should be done in line with the companies' policies and procedures to ensure compliance with ISO and our customer commitments.You'll also be passionate about your professional development, which we will support and encourage. A strong knowledge of IT computer systems is essential including the Office 365 suite. An A - level qualification in English or Mathematics and a demonstrated knowledge of working in a similar role would be advantageous. You may have experience in the following: Operations Support Administrator, Operations Coordinator, Business Support Officer, Administrative Assistant, etc. REF-
May 18, 2024
Full time
Location: Hybrid / Head Office & Customer Sites - High Wycombe (HP13 6EQ) Area of Responsibility: National - Focus area M1/ M40 / M4 corridors Job type: Permanent, Part Time with option for additional hours up to 40hrs per week Contracted: 25 hrs p/week Salary: £13.15 per hour (£17,095 - £27,352 per year) Other benefits: Access to companies reward & recognition platform, Salary Sacrifice electric car scheme, digital equipment scheme, Cycle to work scheme. The company: Welcome to the Sasse Group, the home of a family, a business that thrives on the potential of our people and the success of our teamwork. Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our people and believe that our people and customers should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you. What you can expect from us: Modern offices with social spaces that encourage collaboration with colleagues and ensure everyone is welcome. You'll have access to a wide range of benefits via our reward and recognition platform. You'll also have the option, through our salary sacrifice scheme, to enrol in the cycle to work & electric car scheme. Our reward gateway platform offers you access to huge discounts in store and online with your favourite brands. We operate a flexible working program and will do our best to support your social and family wellbeing for rest days and Annual Leave requests. Many of our sites require timed attendance & night working. Therefore, we ask you to be flexible with us in return to ensure we are looking after our staff are keeping healthy and safe. Recognising our people and preparing the business for the future is important for us and offer the opportunity for further education & leadership programs. We are an equal opportunities employer and welcome applicants from all backgrounds & experience. The Role: In your role as an Operations Administrator, you will be the key support function to the operations teams in our soft services and head office departments. You will work closely with the Commercial Director & Senior Operations Managers in the department to ensure effective administration of our teams, and head office. As an Operations Administrator you are responsible for ensuring the professional, punctual, and accurate documentation of the company's information. You will have an eye for detail, time keeping, and the tenacity to work pragmatically & independently to support the department and management team. Reporting directly to the commercial director, this is an ideal opportunity to gain exposure to a wide range of business functions with great potential for future career opportunities with us. You will work collaboratively with your teams to ensure we keep our customer & employee promises and do so to the highest possible standard. You will possess a creative, positive, can-do attitude and provide a pivotal support function to our soft FM department. The role would be ideally suited to someone looking to start a career in facilities management looking to gain a greater, well-rounded knowledge of business functions. The role would also be suitable for an experienced candidate looking to progress their career in administration. Your Responsibilities: Note & Minute taking. Preparation of presentation & gathering of data Preparing reports for the Commercial Director Process & Report on monthly additional works revenue & department material spend Process & Report on monthly HSE topics to the Directors & Senior Operations Managers Preparing documents such as task management to be reviewed by our customers or processed by our digital department Proof reading & reviewing of company written documents to ensure accuracy Completion of our customers supplier questionnaires Administration of our Security & Vetting (DBS) requirements for our employees Ensuring accurate administration of our digital services & reporting any data inaccuracies Support our operations along with our People & Practices department in HR Processing including TUPE, Staff Schedules, Reporting, Holiday Schedules, and procedures in line with the company's employee handbook such as Improvement plans & Hearings in the role of a minute taker. Support operationally with the recruitment process including Job Adverts, Job Descriptions, and the interview / onboarding of new people to our organisation. Support the business development team with basic questionnaires relating to company information such as PQQ's. In Addition, provide a support function for basic written information & proof reading of documentation. Ensure that all administration processes are completed in line with our ISO accreditations for compliance. About you: A strategic thinker, you'll bring a fresh perspective to this role and have the energy and tenacity to drive improvements & make recommendations to the commercial director. You will be able to work at pace, you'll build trusted relationships and a positive team culture for the people whom you work closely with. You must be methodical and implement your own processes that allow you to action, plan, and adapt your work priorities in a fast-paced environment. This should be done in line with the companies' policies and procedures to ensure compliance with ISO and our customer commitments.You'll also be passionate about your professional development, which we will support and encourage. A strong knowledge of IT computer systems is essential including the Office 365 suite. An A - level qualification in English or Mathematics and a demonstrated knowledge of working in a similar role would be advantageous. You may have experience in the following: Operations Support Administrator, Operations Coordinator, Business Support Officer, Administrative Assistant, etc. REF-
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 18, 2024
Full time
Do you want to join one of the leading global suppliers of sustainable, and infinitely recyclable packaging? Incredibly proud of the part our plant plays in this global organisation, here at our Wrexham site we have an exciting opportunity join our team as a Plant Co-Ordinator. Joining a fast paced and busy plant we are looking for a dynamic individual to really make the role their own. Your primary focus will be to to provide effective administration support to the Plant Manager, Senior Management, and Engineering Team. As well as ensuring professional communication for internal stakeholders, you will too be the face of the plant welcoming external visitors. Duties will include: Point of contact for facilities management and maintenance. Co-ordinate site facility contractors - building relationships with providers to ensure effective provisions in place Co-ordinate site services facilities i.e. Canteen/Cleaners - build relationship, attending meetings, ensuring compliance with contract and addressing issues etc Schedule, attend and take actions of various meetings Follow up on actions from meetings, collating information and chasing as necessary Create/maintain and monitor plant/corporate communications, acting as the communication champion for the site Management of general housekeeping on site, reviewing, and updating plant information noticeboards/electronic ensuring data is current and relevant Support in daily meetings as required - documenting actions and follow up as required Ensure stationary provision in place for plant (ordering and maintaining stock levels) Create purchase orders for Plant management team as required and follow through for booking in and invoice sign off Arrange hospitality (on site and off site) including refreshments, transport, and accommodation as appropriate ensuring communication to all parties Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary Co-ordinate and maintain inductions for site contractors, ensure records are maintained Administer hotel bookings, car hire and transport for visitors to site and Management team attending meetings off site in compliance with company policy Point of contact for external call to the site/direct to appropriate team Maintain and drive improved performance on site by identifying areas for improvement Holiday/sickness cover for other support functions when necessary Maintaining confidentiality in all matters Purchase orders & invoices Engineering Administration Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Join This Team as a School Administrator at a Thriving Primary School in Kirklees! Are you passionate about education and administrative excellence? This role commences in September 2024, offering a competitive daily pay ranging between £1000 - £130. As a School Administrator, you will play a pivotal role in ensuring the smooth operation of administrative processes within the school. Your responsibilities will include, but are not limited to: Managing school records and databases efficiently Coordinating communication between staff, parents, and stakeholders Assisting with financial record-keeping and processing invoices Organizing school events and managing school logistics Providing administrative support to the school leadership team This esteemed Primary School in Kirklees is committed to fostering a nurturing and inclusive environment where every child can flourish academically, socially, and emotionally. Their mission is to inspire a lifelong love of learning, promote creativity and critical thinking, and cultivate well-rounded individuals who are ready to embrace the challenges of the future. The school offers a vibrant and collaborative atmosphere, where dedicated educators work together to provide the best educational experience for our students. With state-of-the-art facilities and a supportive network, they encourage both professional and personal growth for all members of the team. Benefits: Competitive daily pay: £100 - £130 per day Opportunity to contribute to a thriving educational community Collaborative and supportive working environment Access to professional development and training Chance to make a meaningful impact on students' lives Essentials: Proven experience in administrative roles, preferably within an educational setting Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in relevant computer applications and software A proactive and adaptable approach to work Benefits of working for Accelerate Teaching: We will always seek to get you the highest rate of pay and will provide you with the best possible advice We will offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College We will tailor the working week to you - daily supply, long-term contracts and permanent positions all available, all local to you We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer Please send your CV to Bridget at .u
May 18, 2024
Full time
Join This Team as a School Administrator at a Thriving Primary School in Kirklees! Are you passionate about education and administrative excellence? This role commences in September 2024, offering a competitive daily pay ranging between £1000 - £130. As a School Administrator, you will play a pivotal role in ensuring the smooth operation of administrative processes within the school. Your responsibilities will include, but are not limited to: Managing school records and databases efficiently Coordinating communication between staff, parents, and stakeholders Assisting with financial record-keeping and processing invoices Organizing school events and managing school logistics Providing administrative support to the school leadership team This esteemed Primary School in Kirklees is committed to fostering a nurturing and inclusive environment where every child can flourish academically, socially, and emotionally. Their mission is to inspire a lifelong love of learning, promote creativity and critical thinking, and cultivate well-rounded individuals who are ready to embrace the challenges of the future. The school offers a vibrant and collaborative atmosphere, where dedicated educators work together to provide the best educational experience for our students. With state-of-the-art facilities and a supportive network, they encourage both professional and personal growth for all members of the team. Benefits: Competitive daily pay: £100 - £130 per day Opportunity to contribute to a thriving educational community Collaborative and supportive working environment Access to professional development and training Chance to make a meaningful impact on students' lives Essentials: Proven experience in administrative roles, preferably within an educational setting Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in relevant computer applications and software A proactive and adaptable approach to work Benefits of working for Accelerate Teaching: We will always seek to get you the highest rate of pay and will provide you with the best possible advice We will offer our people free access to over 2,500 CPD courses, webinars and resources via the incredible National College We will tailor the working week to you - daily supply, long-term contracts and permanent positions all available, all local to you We pride ourselves on our exceptional service to our candidates and are proudly an Equal Opportunities Employer Please send your CV to Bridget at .u
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist
May 18, 2024
Full time
Receptionist / Operations Administrator Watford £ 25-27k Monday - Friday (8.45am - 5.30pm) Are you ready to join a dynamic and rapidly growing wellbeing company in Watford, known for its innovation and commitment to customer satisfaction? Here's your chance to become a vital part of their success story as a Receptionist, Front of House individual/ Operations Administrator, contributing to the seamless operation of their busy office environment. Your role will encompass a diverse range of responsibilities, including efficient management of office tasks, delivering exceptional customer service, and ensuring the smooth functioning of day-to-day operations. You will the Ambassador of this fabulous brand- being the first point of contact for individuals either on the phone or face to face. Your standards will be high and you will be someone who takes great pride in all that you do! This position will be approx. 60% Reception and 40% operational admin support. Key Responsibilities: Order Management: Handling orders, including website orders, and ensuring timely picking, packing, and dispatch. Responding promptly to customer inquiries and resolving queries to maintain high customer satisfaction levels. Social Media Support: Assisting the Head of PR and Social and the Consultant in creating engaging social media content to enhance brand visibility and engagement. Stock Control: Managing stock levels for web orders, handling stock replenishment, and maintaining accurate stock records. Sales Support: Taking sales orders over the phone, providing product information, and processing orders efficiently to maximise sales opportunities. Data Management: Updating product databases, maintaining accurate customer records, and providing necessary support to the Operations team in data-related tasks. Office Administration: Performing general office management tasks, including answering calls, managing calendars, coordinating with couriers, and ensuring the office premises are well-maintained and organised. Customer Support: Offering comprehensive assistance to customers, including providing detailed product information, handling sample requests, and addressing customer queries effectively. Facilities Management: Overseeing office presentation and cleanliness, managing office supplies, and liaising with service providers to ensure smooth office operations. Visitor Management: Welcoming visitors to the office, catering to their needs, and ensuring a positive and professional visitor experience. Qualifications and Prior Experience: Receptionist/Administrative Experience: Demonstrated experience in a receptionist or office support role, preferably in a fast-paced environment such as sales or logistics Proficiency in Microsoft Office: Strong numeracy skills and proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Industry Experience: Previous experience in the gift and/or beauty industry would be advantageous but not essential. Attention to Detail: Impeccable attention to detail and accuracy in handling administrative tasks. Positive Attitude: A quick learner with a positive, 'can-do' attitude and excellent communication skills. Organisational Skills: Highly organised with exceptional multitasking abilities and the ability to thrive in a busy working environment. What's in it for you? This is an excellent opportunity to join an innovative company and contribute to their continued success. You'll receive comprehensive benefits, including generous holiday allowance, discounted parking, employee assistance program, and eligibility for an annual bonus. Additional training investment will be provided to enhance your skills and certifications. Don't miss out on the chance to work closely with diverse departments and be part of a collaborative team culture. If you're adaptable, proactive, and ready to take on a rewarding challenge, apply now! What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice. Suitable keywords for this role may include; Receptionist, Reception, Front of Desk, Administrator, Office Coordinator, Administrative Assistant, Customer Service Representative, Office Administrator, Office Assistant, Front Office Executive, Reception Administrator, Office Support Specialist
Administrator Salary: £21,210 - £26,936 per annum Hours: 35 hours per week (Mon-Fri) Location: Birmingham Contract: Permanent Ref: 1447 The Administrator is responsible for providing effective admin support to teams and colleagues across Cranstoun Birmingham services, so the organisation can work well and do well. As part of an admin team, you'll need to be a team player as well as being able to work on your own initiative. You'll need excellent communication skills as you'll be providing a welcoming and informative front of house and telephone service to all our customers. You'll also be supporting and coaching colleagues across our services with IT and administration queries. You'll need to have good writing and computing skills and be able to work confidently with all Microsoft programs. You'll also need to have excellent communication skills and the ability to work to strict deadlines. We need someone who's organised and efficient to ensure the day-to-day workload is managed effectively. You'll also need to be flexible and creative, with the ability to transfer your skills from one area of expertise to another. The most important things you'll bring to this role is your positive attitude, enthusiasm, integrity and ability to use your initiative. Key activities and responsibilities Provide a welcoming and informative telephone and front of house service to all of our customers, across Cranstoun services. Manage your own workload efficiently. You'll need to be pro-active and have an eye for detail to ensure the service runs effectively at all times. Assist and liaise with our facilities company and suppliers to ensure we provide and maintain a suitable working environment for our workers. Ensure our workers have sufficient resources to carry out their duties. Be part of an efficient admin team, providing a range of support services for our workers on a day to day basis. Liaise with and provide admin support to Cranstoun's management team. Ensure procedures are followed and suggest improvements so that our processes are effective and meet the needs of Cranstoun's clients and staff. Provide effective administrative support for Cranstoun's referral and allocation processes. To minute take at team and other meetings, when required. Ensure timely and effective reporting of incidents and reporting onto our incident report system. Support and coach colleagues with admin and IT queries. Work with internal and external support agencies to maintain the company databases; ensuring issues are resolved in a timely manner. Produce and analyse statistical data from appropriate databases. All posts are subject to an enhanced DBS Disclosure. To download an application pack, please click the apply button to continue your application on our website. Please note we are unable to accept CVs. Closing date: Sunday 26 May 2024. We welcome applications from all sections of the community. Working towards equality. Registered Charity No. .
May 18, 2024
Full time
Administrator Salary: £21,210 - £26,936 per annum Hours: 35 hours per week (Mon-Fri) Location: Birmingham Contract: Permanent Ref: 1447 The Administrator is responsible for providing effective admin support to teams and colleagues across Cranstoun Birmingham services, so the organisation can work well and do well. As part of an admin team, you'll need to be a team player as well as being able to work on your own initiative. You'll need excellent communication skills as you'll be providing a welcoming and informative front of house and telephone service to all our customers. You'll also be supporting and coaching colleagues across our services with IT and administration queries. You'll need to have good writing and computing skills and be able to work confidently with all Microsoft programs. You'll also need to have excellent communication skills and the ability to work to strict deadlines. We need someone who's organised and efficient to ensure the day-to-day workload is managed effectively. You'll also need to be flexible and creative, with the ability to transfer your skills from one area of expertise to another. The most important things you'll bring to this role is your positive attitude, enthusiasm, integrity and ability to use your initiative. Key activities and responsibilities Provide a welcoming and informative telephone and front of house service to all of our customers, across Cranstoun services. Manage your own workload efficiently. You'll need to be pro-active and have an eye for detail to ensure the service runs effectively at all times. Assist and liaise with our facilities company and suppliers to ensure we provide and maintain a suitable working environment for our workers. Ensure our workers have sufficient resources to carry out their duties. Be part of an efficient admin team, providing a range of support services for our workers on a day to day basis. Liaise with and provide admin support to Cranstoun's management team. Ensure procedures are followed and suggest improvements so that our processes are effective and meet the needs of Cranstoun's clients and staff. Provide effective administrative support for Cranstoun's referral and allocation processes. To minute take at team and other meetings, when required. Ensure timely and effective reporting of incidents and reporting onto our incident report system. Support and coach colleagues with admin and IT queries. Work with internal and external support agencies to maintain the company databases; ensuring issues are resolved in a timely manner. Produce and analyse statistical data from appropriate databases. All posts are subject to an enhanced DBS Disclosure. To download an application pack, please click the apply button to continue your application on our website. Please note we are unable to accept CVs. Closing date: Sunday 26 May 2024. We welcome applications from all sections of the community. Working towards equality. Registered Charity No. .
Your new company Ensure businesses estates (including internal and external communal areas) are clean, compliant and safe through the delivery of a holistic local service, including planned work such as communal inspections and reactive work such as low-level maintenance to communal areas. Your new role Support the management and monitoring of Grounds Maintenance and Communal Cleaning Provide an initial point of contact for contractors and residents Ensuring compliance with Health and Safety of all communal areas, including the removal of hazards and reporting of repairs Monitor condition of Play Equipment and Play Areas Estate inspections and resolution of actions raised (including reporting any issues to third parties such as fly tipping) Support the delivery of the Estate Management Policy which includes tree management, gritting, environmental crime What you'll need to succeed Knowledge and experience in identification and resolution of risks and hazards Self-motivated with a 'can do' proactive attitude Ability to solve problems be flexible and adaptable and able to respond to situations in line with business processes Excellent interpersonal and communication skills Organisational skills with ability to maintain recording systems What you'll get in return This is a temporary role with the opportunity of becoming permanent for the right candidate. You will be required to drive to be considered for this role and will cover the Staffordshire Moorlands and Macclesfield areas. The salary for this role is £22,000 per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 18, 2024
Full time
Your new company Ensure businesses estates (including internal and external communal areas) are clean, compliant and safe through the delivery of a holistic local service, including planned work such as communal inspections and reactive work such as low-level maintenance to communal areas. Your new role Support the management and monitoring of Grounds Maintenance and Communal Cleaning Provide an initial point of contact for contractors and residents Ensuring compliance with Health and Safety of all communal areas, including the removal of hazards and reporting of repairs Monitor condition of Play Equipment and Play Areas Estate inspections and resolution of actions raised (including reporting any issues to third parties such as fly tipping) Support the delivery of the Estate Management Policy which includes tree management, gritting, environmental crime What you'll need to succeed Knowledge and experience in identification and resolution of risks and hazards Self-motivated with a 'can do' proactive attitude Ability to solve problems be flexible and adaptable and able to respond to situations in line with business processes Excellent interpersonal and communication skills Organisational skills with ability to maintain recording systems What you'll get in return This is a temporary role with the opportunity of becoming permanent for the right candidate. You will be required to drive to be considered for this role and will cover the Staffordshire Moorlands and Macclesfield areas. The salary for this role is £22,000 per annum. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Major Recruitment are currently recruiting for a PA & Business Administrator, on a rolling 12-month contract, to join a multinational, automotive manufacturer based in Bognor Regis. You will also be required to cover at their site in Goodwood too. The main aspect of the role is to support the day-to-day business administration requirements for the Region. You will be a professional, organised individual with a keen eye for detail. Location: Bognor Regis Pay rate: 17.84ph Standard working hours : Monday - Friday 08.30am - 5pm Duties & Responsibilities Making meeting arrangements including the booking of meeting facilities and catering Production of presentations and coordinating other content/documentation for management meetings, conferences and for Dealer visits. Coordination of all hospitality arrangements, invitations, guest information and schedules for Group events Responsibility for coordination of full itinerary details and compliance adherence. Operational support for weekly First Line Management (FLM) Meeting, including coordination of agenda, pre-read, and minutes. Organisation of onsite and offsite departmental meetings including timings, locations, agenda setting, guest speakers, delegate attendance, catering & travel arrangements. Organisation of more informal regional departmental meetings and huddles. Arranging regional visitor itineraries, including transfers, hotel accommodation and catering requirements. Managing department 'time management', recording vacation, sickness etc in SAP Management of purchase order requirements on behalf of the region, engaging with relevant teams and finance and purchasing policies. Supporting the region with scoping and delivering regional strategy workshops and Dealer Conference programmes as required. Managing regional management team's travel arrangements and supporting their expenses claims, as required. Responsibility for managing stationery requirements including but not limited to business cards, letterhead, printer paper, pens, pads etc. Ensuring that the departmental office is tidy and always organised. Candidate Specification Educated to A level or degree level, ideally with an additional European language background. Excellent organisational, literacy, numeric and PC skills along with excellent interpersonal skills. Secretarial/Personal Assistant experience would be a distinct advantage. Exceptional communication skills are essential with the ability to communicate at all levels. Capable of managing a demanding workload, often with constant reprioritization and be able to meet tight deadlines. Excellent time management, prioritisation, and attention to detail skills. Be able to act with discretion and deal with matters of a confidential nature. Be able to work on own initiative and be relied on to work unsupervised. A 'team player' as well as able to work unsupervised and be self-motivated. Excellent organisational, literacy, numeric and PC skills are required, ideally along with knowledge of SAP. Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, together with SAP experience. Willingness to develop and adopt new initiatives. German language desirable. Must have Valid UK driving licence. To be considered for this role you will have experience within one of the following job roles. Business Administrator, PA, Events Coordinator, Senior Administrator INDLS
May 18, 2024
Contractor
Major Recruitment are currently recruiting for a PA & Business Administrator, on a rolling 12-month contract, to join a multinational, automotive manufacturer based in Bognor Regis. You will also be required to cover at their site in Goodwood too. The main aspect of the role is to support the day-to-day business administration requirements for the Region. You will be a professional, organised individual with a keen eye for detail. Location: Bognor Regis Pay rate: 17.84ph Standard working hours : Monday - Friday 08.30am - 5pm Duties & Responsibilities Making meeting arrangements including the booking of meeting facilities and catering Production of presentations and coordinating other content/documentation for management meetings, conferences and for Dealer visits. Coordination of all hospitality arrangements, invitations, guest information and schedules for Group events Responsibility for coordination of full itinerary details and compliance adherence. Operational support for weekly First Line Management (FLM) Meeting, including coordination of agenda, pre-read, and minutes. Organisation of onsite and offsite departmental meetings including timings, locations, agenda setting, guest speakers, delegate attendance, catering & travel arrangements. Organisation of more informal regional departmental meetings and huddles. Arranging regional visitor itineraries, including transfers, hotel accommodation and catering requirements. Managing department 'time management', recording vacation, sickness etc in SAP Management of purchase order requirements on behalf of the region, engaging with relevant teams and finance and purchasing policies. Supporting the region with scoping and delivering regional strategy workshops and Dealer Conference programmes as required. Managing regional management team's travel arrangements and supporting their expenses claims, as required. Responsibility for managing stationery requirements including but not limited to business cards, letterhead, printer paper, pens, pads etc. Ensuring that the departmental office is tidy and always organised. Candidate Specification Educated to A level or degree level, ideally with an additional European language background. Excellent organisational, literacy, numeric and PC skills along with excellent interpersonal skills. Secretarial/Personal Assistant experience would be a distinct advantage. Exceptional communication skills are essential with the ability to communicate at all levels. Capable of managing a demanding workload, often with constant reprioritization and be able to meet tight deadlines. Excellent time management, prioritisation, and attention to detail skills. Be able to act with discretion and deal with matters of a confidential nature. Be able to work on own initiative and be relied on to work unsupervised. A 'team player' as well as able to work unsupervised and be self-motivated. Excellent organisational, literacy, numeric and PC skills are required, ideally along with knowledge of SAP. Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, together with SAP experience. Willingness to develop and adopt new initiatives. German language desirable. Must have Valid UK driving licence. To be considered for this role you will have experience within one of the following job roles. Business Administrator, PA, Events Coordinator, Senior Administrator INDLS
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
May 18, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Administrator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Birmingham. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Job Title: Receptionist/Office Assistant Salary expectations: 23,000- 24,500 dependant on experience Working Hours: 9am to 5.00pm Annual Leave: 23 days + 8 bank holidays + 1 Director Day (Over Christmas Period) A dynamic firm of Architects are looking for an outgoing and confident Receptionist/Office Administrator to join their team in Exeter. Based on the outskirts of Exeter with free car parking in a beautiful location with high spec offices and facilities. This is a growing company at an exciting time, offering candidates the chance to develop and grow alongside. The candidate will need to be adaptable; they should be professional, outgoing, flexible, personable and approachable. This position requires a person who is willing to take on a wide range of tasks and have the confidence to ask for support when needed. To assist the office and team function smoothly you must be willing to adapt and muck in with any task at hand and provide support. A calm, confident and organised self-starter, who is able to show initiative, but also work as part of a strong team. Prime Roles & Duties: Ensure a friendly, efficient and professional welcome to all clients / contractors /consultants Reception duties - take & filter calls, take messages etc. Organise stationery, paper supplies for office Arrange kitchen supplies Familiarise themselves with office equipment Support the smooth running of office and team Passing on relevant information to appropriate team members Maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Scheduling appointments Responding to enquiries and general administrative tasks Person Specification: Self-motivated with a keen eye for detail and a passion for high standards Warm and engaging manner and enjoy creating a great environment for people to work in Effective communicator with strong written and verbal skills Naturally energetic and proactive with a methodical approach to work Able to learn to work independently or as part of a team Possess excellent communication and inter-personal skills which will be required when dealing with clients/contractors/consultants Attention to detail: excellent written and verbal communication skills Ability to work under pressure and learn new tasks with training As you'll be greeting visitors you should always look well presented to make a good first impression for the company There will be the opportunity for the right candidate to progress within the company Administration or reception experience, or a Business or equivalent qualification If you are keen to find out more please get in touch asap as this role is available today by applying online, emailing (url removed) or calling (phone number removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 18, 2024
Full time
Job Title: Receptionist/Office Assistant Salary expectations: 23,000- 24,500 dependant on experience Working Hours: 9am to 5.00pm Annual Leave: 23 days + 8 bank holidays + 1 Director Day (Over Christmas Period) A dynamic firm of Architects are looking for an outgoing and confident Receptionist/Office Administrator to join their team in Exeter. Based on the outskirts of Exeter with free car parking in a beautiful location with high spec offices and facilities. This is a growing company at an exciting time, offering candidates the chance to develop and grow alongside. The candidate will need to be adaptable; they should be professional, outgoing, flexible, personable and approachable. This position requires a person who is willing to take on a wide range of tasks and have the confidence to ask for support when needed. To assist the office and team function smoothly you must be willing to adapt and muck in with any task at hand and provide support. A calm, confident and organised self-starter, who is able to show initiative, but also work as part of a strong team. Prime Roles & Duties: Ensure a friendly, efficient and professional welcome to all clients / contractors /consultants Reception duties - take & filter calls, take messages etc. Organise stationery, paper supplies for office Arrange kitchen supplies Familiarise themselves with office equipment Support the smooth running of office and team Passing on relevant information to appropriate team members Maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Scheduling appointments Responding to enquiries and general administrative tasks Person Specification: Self-motivated with a keen eye for detail and a passion for high standards Warm and engaging manner and enjoy creating a great environment for people to work in Effective communicator with strong written and verbal skills Naturally energetic and proactive with a methodical approach to work Able to learn to work independently or as part of a team Possess excellent communication and inter-personal skills which will be required when dealing with clients/contractors/consultants Attention to detail: excellent written and verbal communication skills Ability to work under pressure and learn new tasks with training As you'll be greeting visitors you should always look well presented to make a good first impression for the company There will be the opportunity for the right candidate to progress within the company Administration or reception experience, or a Business or equivalent qualification If you are keen to find out more please get in touch asap as this role is available today by applying online, emailing (url removed) or calling (phone number removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About the role Working alongside the Commercial Contracts Manager, the Contracts Administrator will be responsible for maintaining the contracts database, producing and maintaining standard customer contracts, updating customer contract information on our systems, and supporting the Commercial Contracts Manager with bespoke customer contract requests and other ad-hoc tasks. Key duties and responsibilities are : Ensuring sufficient detail is gathered to enable creation & management of contracts within our contracts database Creation of customer contract documents utilising standard templates Assisting Commercial Contracts Manager with creation of complex/bespoke customer contracts Ensuring customer contracts are accurate and signed Ensuring the contracts database is up-to-date, accurate, and understandable to all internal departments Work with the internal departments (Sales & Project etc) to ensure relevant information is gathered for new contracts to be on-boarded and renewals to happen smoothly. Alongside the Sales team, ensure customers are billed in line with their contracts (where this doesn't happen automatically within the system). Help with the production of various business reports Be the first port of call for internal contract-related queries, including the monitoring of the group email inbox Skills, Knowledge and Experience: Possess a positive and "can do" attitude, with a natural passion and enthusiasm for their role. Organises and prioritises; capable of effectively managing own workload. A people person, who is good at networking and adept at influencing stakeholders. Ability to work accurately with a high attention to detail and manage multiple projects concurrently. A track record of delivering to challenging deadlines. Good MS Office skills. Preferred - Experience in a similar role and/or within the IT industry Who are Jigsaw24 We put people first in a culture that's reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here Benefits at Jigsaw24 You will receive a wide range of benefits working at Jigsaw24 including: 26 days holiday Health cover including access to GP anytime, annual reinbursements for optical and dental to name a few as well as counselling and wellbeing services Cycle2work Travel to work loan Free on-site parking Staff purchase scheme on fantastic Apple products and more Unlimited bistro coffee and tea facilities Enhanced family-friendly policies Pension scheme Electric Vehicle scheme Life cover We are always on the lookout for hungry people who want to realise their potential. It's not just about filling existing vacancies - it's about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our "about us" section on our website by clicking here From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we're determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
May 17, 2024
Full time
About the role Working alongside the Commercial Contracts Manager, the Contracts Administrator will be responsible for maintaining the contracts database, producing and maintaining standard customer contracts, updating customer contract information on our systems, and supporting the Commercial Contracts Manager with bespoke customer contract requests and other ad-hoc tasks. Key duties and responsibilities are : Ensuring sufficient detail is gathered to enable creation & management of contracts within our contracts database Creation of customer contract documents utilising standard templates Assisting Commercial Contracts Manager with creation of complex/bespoke customer contracts Ensuring customer contracts are accurate and signed Ensuring the contracts database is up-to-date, accurate, and understandable to all internal departments Work with the internal departments (Sales & Project etc) to ensure relevant information is gathered for new contracts to be on-boarded and renewals to happen smoothly. Alongside the Sales team, ensure customers are billed in line with their contracts (where this doesn't happen automatically within the system). Help with the production of various business reports Be the first port of call for internal contract-related queries, including the monitoring of the group email inbox Skills, Knowledge and Experience: Possess a positive and "can do" attitude, with a natural passion and enthusiasm for their role. Organises and prioritises; capable of effectively managing own workload. A people person, who is good at networking and adept at influencing stakeholders. Ability to work accurately with a high attention to detail and manage multiple projects concurrently. A track record of delivering to challenging deadlines. Good MS Office skills. Preferred - Experience in a similar role and/or within the IT industry Who are Jigsaw24 We put people first in a culture that's reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here Benefits at Jigsaw24 You will receive a wide range of benefits working at Jigsaw24 including: 26 days holiday Health cover including access to GP anytime, annual reinbursements for optical and dental to name a few as well as counselling and wellbeing services Cycle2work Travel to work loan Free on-site parking Staff purchase scheme on fantastic Apple products and more Unlimited bistro coffee and tea facilities Enhanced family-friendly policies Pension scheme Electric Vehicle scheme Life cover We are always on the lookout for hungry people who want to realise their potential. It's not just about filling existing vacancies - it's about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our "about us" section on our website by clicking here From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we're determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
Compliance Administrator (Maternity Cover) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team in Doncaster. The position reports to the Compliance Supervisor forming part of the central compliance team; the role is key to supporting management in achieving and maintaining statutory compliance across various categories on a national basis. You will provide specialist administrative support to compliance management and provide administrative support to management of centrally - driven remedial work programmes. RESPONSIBILITIES Ensure statutory certification and other evidence of completion of statutory and mandatory maintenance tasks is collated, reviewed and appropriately filed Statutory remedial works are identified and recorded; completion is monitored, and evidence is accurately maintained Extracts reports from SI system Any other administrative activity as instructed by the line manager relevant to the team work output Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, corrective actions and reporting Promote and maintain company culture throughout the team Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Compliance Supervisor. PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo or similar CAFM system Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities Must be detail conscious, with an accurate and methodical in approach. Strong organization and communication skills Able to work on more than one task at any given time Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Calm manner able to work under pressure and against rapidly changing demands and priorities. Our mission: To build a world-class business through exceptional service and exceptional people RESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
May 17, 2024
Contractor
Compliance Administrator (Maternity Cover) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team in Doncaster. The position reports to the Compliance Supervisor forming part of the central compliance team; the role is key to supporting management in achieving and maintaining statutory compliance across various categories on a national basis. You will provide specialist administrative support to compliance management and provide administrative support to management of centrally - driven remedial work programmes. RESPONSIBILITIES Ensure statutory certification and other evidence of completion of statutory and mandatory maintenance tasks is collated, reviewed and appropriately filed Statutory remedial works are identified and recorded; completion is monitored, and evidence is accurately maintained Extracts reports from SI system Any other administrative activity as instructed by the line manager relevant to the team work output Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, corrective actions and reporting Promote and maintain company culture throughout the team Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Compliance Supervisor. PERSON SPECIFICATION Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo or similar CAFM system Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities Must be detail conscious, with an accurate and methodical in approach. Strong organization and communication skills Able to work on more than one task at any given time Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Calm manner able to work under pressure and against rapidly changing demands and priorities. Our mission: To build a world-class business through exceptional service and exceptional people RESPECT We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. INTEGRITY No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. SERVICE We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. EXCELLENCE We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
Case Administrator (Temp) Contract: 6 Months Salary: 12.43 Location: Isleworth, West London Hybrid Work Setting This is a temporary contract role for an Case Administrator role with an immediate start date (Compliance dependant) for a six-month duration offering a hybrid work setting and a London location (Isleworth). Job Description: This is a brilliant opportunity to work on behalf of our government client. The jobholder will provide administrative support ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales to promote the achievement of team and Divisional objectives. In line with client's policies and procedures, the job holder must always demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. The job holder will be required to carry out the following responsibilities, activities and duties: " Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases. " Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. " Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. " Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. " Provide cover for an effective and efficient reception and telephone enquiry service " Act as single point of contact within unit for specialist area of work as required " Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. " Carry out enforcement administration as required. " maintaining appropriate records in line with local office financial procedures. " Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. " Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. " Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points " Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Essential skill: " Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour " Use and work on own initiative " An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements: " Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel " Possess basic numeric skills. Behaviours: " Delivering at Pace " Making Effective Decisions " Working Together " Changing and Improving " Managing a Quality Service Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
May 17, 2024
Seasonal
Case Administrator (Temp) Contract: 6 Months Salary: 12.43 Location: Isleworth, West London Hybrid Work Setting This is a temporary contract role for an Case Administrator role with an immediate start date (Compliance dependant) for a six-month duration offering a hybrid work setting and a London location (Isleworth). Job Description: This is a brilliant opportunity to work on behalf of our government client. The jobholder will provide administrative support ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales to promote the achievement of team and Divisional objectives. In line with client's policies and procedures, the job holder must always demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. The job holder will be required to carry out the following responsibilities, activities and duties: " Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases. " Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. " Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. " Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. " Provide cover for an effective and efficient reception and telephone enquiry service " Act as single point of contact within unit for specialist area of work as required " Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. " Carry out enforcement administration as required. " maintaining appropriate records in line with local office financial procedures. " Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. " Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. " Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points " Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. Essential skill: " Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour " Use and work on own initiative " An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh Technical requirements: " Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel " Possess basic numeric skills. Behaviours: " Delivering at Pace " Making Effective Decisions " Working Together " Changing and Improving " Managing a Quality Service Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mana Resourcing Ltd
Market Harborough, Leicestershire
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
May 17, 2024
Full time
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Job Title: Customer Service Administrator Location: Cardiff Salary: Up to £25,000 including a host of benefits. Healthcash plan, pension, birthday off, discount deals and more! Are you a talented and organised professional with a passion for delivering exceptional customer service? If so, Recruitment Fox have an exciting opportunity within our client's organisation. Our client is seeking a Customer Service Administrator to join their team and play a pivotal role in efficiently coordinating waste management services with their in-house transport and third-party hauliers. Key Responsibilities: Coordinating waste collections/disposal for our client's customers and working closely with sub-contractors/hauliers and disposal/recycling facilities. Ensuring the acquisition and validation of all licenses and weighbridge tickets from sub-contractors. Updating sub-contractor information in our client's system. Preparing all necessary documentation and consignment notes for waste collections. Accurately inputting and maintaining information within the waste management database system. Collaborating with various departments, including Account Managers. Obtaining weights and data from suppliers for collection purposes. Ensuring compliance with all legal and regulatory requirements and ISO 9001 standards. Conducting occasional site visits to oversee collections or to foster relationships with sub-contractors. Verifying and processing supplier and customer invoices and addressing any invoice-related queries. Compiling and managing reports. Managing waste samples, data sheets, and specifications. Providing support during periods of staff leave and overflow. Working towards key performance indicators (KPIs) and adhering to Standard Operating Procedures. Updating work instructions as required in accordance with customer contract agreements. Requirements: Demonstrated strong administrative experience within a business-to-business environment. Previous experience in customer service, preferably within a business-to-business context where building and maintaining client relationships are vital. Experience within the waste management sector or a similar customer-focused service provider is a distinct advantage. Commercial understanding of the waste industry and waste materials is preferred. Excellent written and verbal communication skills, coupled with a proven record of exceptional customer service. The ability to effectively influence and negotiate with internal and external stakeholders, primarily via telephone. Strong multitasking capabilities within a fast-paced team environment. Proficiency in IT skills, including accurate data entry and experience with the Microsoft Office Suite. The Ideal Candidate: A dedicated team player with a positive and proactive attitude. Exceptional organisational skills, able to thrive under tight deadlines with meticulous attention to detail. Strong negotiation skills. Excellent time management abilities. Commercially aware and proactive in supporting our client's growth. Thrives in a fast-paced environment, with the ability to prioritise and handle multiple tasks simultaneously. Self-motivated, accustomed to working within strict deadlines, and eager for continuous learning. If you are a proactive, self-motivated individual with a passion for delivering excellent customer service and a strong background in administration, we encourage you to apply for this exciting opportunity. Join our client's team and play a pivotal role in the success of their waste management operations. Recruitment Fox is an equal opportunity recruitment agency and welcomes candidates from all backgrounds to apply.
May 17, 2024
Full time
Job Title: Customer Service Administrator Location: Cardiff Salary: Up to £25,000 including a host of benefits. Healthcash plan, pension, birthday off, discount deals and more! Are you a talented and organised professional with a passion for delivering exceptional customer service? If so, Recruitment Fox have an exciting opportunity within our client's organisation. Our client is seeking a Customer Service Administrator to join their team and play a pivotal role in efficiently coordinating waste management services with their in-house transport and third-party hauliers. Key Responsibilities: Coordinating waste collections/disposal for our client's customers and working closely with sub-contractors/hauliers and disposal/recycling facilities. Ensuring the acquisition and validation of all licenses and weighbridge tickets from sub-contractors. Updating sub-contractor information in our client's system. Preparing all necessary documentation and consignment notes for waste collections. Accurately inputting and maintaining information within the waste management database system. Collaborating with various departments, including Account Managers. Obtaining weights and data from suppliers for collection purposes. Ensuring compliance with all legal and regulatory requirements and ISO 9001 standards. Conducting occasional site visits to oversee collections or to foster relationships with sub-contractors. Verifying and processing supplier and customer invoices and addressing any invoice-related queries. Compiling and managing reports. Managing waste samples, data sheets, and specifications. Providing support during periods of staff leave and overflow. Working towards key performance indicators (KPIs) and adhering to Standard Operating Procedures. Updating work instructions as required in accordance with customer contract agreements. Requirements: Demonstrated strong administrative experience within a business-to-business environment. Previous experience in customer service, preferably within a business-to-business context where building and maintaining client relationships are vital. Experience within the waste management sector or a similar customer-focused service provider is a distinct advantage. Commercial understanding of the waste industry and waste materials is preferred. Excellent written and verbal communication skills, coupled with a proven record of exceptional customer service. The ability to effectively influence and negotiate with internal and external stakeholders, primarily via telephone. Strong multitasking capabilities within a fast-paced team environment. Proficiency in IT skills, including accurate data entry and experience with the Microsoft Office Suite. The Ideal Candidate: A dedicated team player with a positive and proactive attitude. Exceptional organisational skills, able to thrive under tight deadlines with meticulous attention to detail. Strong negotiation skills. Excellent time management abilities. Commercially aware and proactive in supporting our client's growth. Thrives in a fast-paced environment, with the ability to prioritise and handle multiple tasks simultaneously. Self-motivated, accustomed to working within strict deadlines, and eager for continuous learning. If you are a proactive, self-motivated individual with a passion for delivering excellent customer service and a strong background in administration, we encourage you to apply for this exciting opportunity. Join our client's team and play a pivotal role in the success of their waste management operations. Recruitment Fox is an equal opportunity recruitment agency and welcomes candidates from all backgrounds to apply.
The Vacancy Job Purpose: This role will support the Senior Quantity Surveyor and wider Finance team to ensure quoted costs and invoiced costs are accurate and that value for money is achieved. The role will support the senior members of the team in the undertaking of commercially related duties such as sub-contractor administration, reporting and invoicing. The role also involves working on statement reconciliations and liaising with other departments to obtain information. Key Accountabilities: Representing the company in a professional and competent manner at all times, and develop strong working relationships with suppliers, colleagues and clients. Detailed review of invoicing and job sheets to identify anomalies with original quote and to agreed master rates schedules. Valuation of maintenance, reactive and project works of the contract in accordance with agreed rates. Identification of cost saving opportunities and drive value to our customers. Recognises and understands cost sensitive areas. Resolution of queries. Production of analytical reports by subcontractor / account. Provide support to account teams on various commercial matters. To comply with any other reasonable task or request as directed by senior management Willingness to develop the role. Financial Responsibilities: Ensure all reports are posted in a timely and accurate manner. People Responsibilities: None Knowledge, Skills and Abilities Experience of working in a finance / commercial department. Experience of working in Facilities Management / Construction background preferable. Experience with CAFM Systems Ability to work accurately, without supervision, and to deadlines. Good interpersonal skills Good communicator. Strong team player. High level of accuracy and attention to detail. Excellent IT skills, particularly Microsoft Excel
May 17, 2024
Full time
The Vacancy Job Purpose: This role will support the Senior Quantity Surveyor and wider Finance team to ensure quoted costs and invoiced costs are accurate and that value for money is achieved. The role will support the senior members of the team in the undertaking of commercially related duties such as sub-contractor administration, reporting and invoicing. The role also involves working on statement reconciliations and liaising with other departments to obtain information. Key Accountabilities: Representing the company in a professional and competent manner at all times, and develop strong working relationships with suppliers, colleagues and clients. Detailed review of invoicing and job sheets to identify anomalies with original quote and to agreed master rates schedules. Valuation of maintenance, reactive and project works of the contract in accordance with agreed rates. Identification of cost saving opportunities and drive value to our customers. Recognises and understands cost sensitive areas. Resolution of queries. Production of analytical reports by subcontractor / account. Provide support to account teams on various commercial matters. To comply with any other reasonable task or request as directed by senior management Willingness to develop the role. Financial Responsibilities: Ensure all reports are posted in a timely and accurate manner. People Responsibilities: None Knowledge, Skills and Abilities Experience of working in a finance / commercial department. Experience of working in Facilities Management / Construction background preferable. Experience with CAFM Systems Ability to work accurately, without supervision, and to deadlines. Good interpersonal skills Good communicator. Strong team player. High level of accuracy and attention to detail. Excellent IT skills, particularly Microsoft Excel
A superb opportunity for an experienced administrator to join a successful and well-established group organisation based in Farnham. A hugely varied role that supports the day to day running of this SME business. Suitable candidates will be experienced administrators with excellent communication skills, the ability to multi-task and manage multiple deadlines. This role will be fully office based and is a great opportunity to join an established business with a great reputation. Office Administrator - About The Role General office administration & site support Manage office facilities and equipment/stationary/ refreshments etc Manage facilits contracts & providers - H&S, cleaning etc Purchase orders Type from audio tender/bid proposals Coordinate project tests Manage 3rd party suppliers schedules for involvement with projects Vehicle and construction equipment maintenance -MOT s, servicing, repairs, tax etc Manage insurance policies Marketing - social media posts, design flyers & leaflets/time lapse videos and more The successful Office Administrator will have: At least 3 years' experience in varied administration Construction industry experience is desirable Good IT skills especially MS Excel Calm nature under pressure Resilient attitude Ability to prioritise workload Good attitude to working in a small team Office Administrator - Benefits Free parking Pension Holiday pay with years of service accrual Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
May 17, 2024
Full time
A superb opportunity for an experienced administrator to join a successful and well-established group organisation based in Farnham. A hugely varied role that supports the day to day running of this SME business. Suitable candidates will be experienced administrators with excellent communication skills, the ability to multi-task and manage multiple deadlines. This role will be fully office based and is a great opportunity to join an established business with a great reputation. Office Administrator - About The Role General office administration & site support Manage office facilities and equipment/stationary/ refreshments etc Manage facilits contracts & providers - H&S, cleaning etc Purchase orders Type from audio tender/bid proposals Coordinate project tests Manage 3rd party suppliers schedules for involvement with projects Vehicle and construction equipment maintenance -MOT s, servicing, repairs, tax etc Manage insurance policies Marketing - social media posts, design flyers & leaflets/time lapse videos and more The successful Office Administrator will have: At least 3 years' experience in varied administration Construction industry experience is desirable Good IT skills especially MS Excel Calm nature under pressure Resilient attitude Ability to prioritise workload Good attitude to working in a small team Office Administrator - Benefits Free parking Pension Holiday pay with years of service accrual Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details