Technical Co-ordinator required in Essex GVR Solutions are currently representing a well established and leading Residential developer, based in Essex, who are seeking an experienced Technical co-ordinator to join their team for an East London based Development. This opportunity offers flexible working with 1 day on site, 3 days in the office and 1 day working from home click apply for full job details
May 02, 2024
Full time
Technical Co-ordinator required in Essex GVR Solutions are currently representing a well established and leading Residential developer, based in Essex, who are seeking an experienced Technical co-ordinator to join their team for an East London based Development. This opportunity offers flexible working with 1 day on site, 3 days in the office and 1 day working from home click apply for full job details
Job Title: Customer Assistance Coordinator - Home Emergency Location of work: Office/Hybrid - Croydon Salary: £27,013.60 Bonus: £1,545 performance bonus Start date - 07th May As a Home Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. From a burst pipe, broken boiler or leaky roof you will be handling both in and outbound calls, ensuring you have all the relevant information to enable you to appoint the necessary contractor to carry out repairs. You will utilise your excellent communications skills to keep customers informed at all times. Sometimes you may have to deliver bad news (not every eventuality is covered!), therefore you will be comfortable with difficult conversations. Hours: This position is based on a 35-hour week and will include working weekends and bank holidays, covering shifts between 7am to 6pm Monday - Sunday. We understand the importance of work-life balance with our employees working a hybrid solution of 60/40 office/home working. Our vision is to be renowned as the caring premium UK Assistance provider. We strive to deliver an exceptional customer experience at all points of assistance. To achieve this - You will: Handle all in and outbound calls in a helpful, polite and professional way Provide proactive solutions to our customers Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the progress To ensure all product and technical knowledge is applied at every opportunity Handle all regulated complaints within the FCA complaint guidelines About you: You will have a good level of general education, including Maths & English GCSE or equivalent A genuine desire to provide a high level of customer service Have the ability to effectively manage multiple cases Able to show empathy and remain calm in a pressurized environment Flexible and able to work a variety of shifts Staff Benefits You will receive excellent training for this role as we are dedicated to 'Achieving Excellence Through Learning.' You are always encouraged to bring your ideas and highlight any areas for improvement in processes. In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We will provide you with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months' probation, Corporate Social Responsibility and an Interest free season ticket loan after probation. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. About Allianz: Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
May 02, 2024
Full time
Job Title: Customer Assistance Coordinator - Home Emergency Location of work: Office/Hybrid - Croydon Salary: £27,013.60 Bonus: £1,545 performance bonus Start date - 07th May As a Home Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. From a burst pipe, broken boiler or leaky roof you will be handling both in and outbound calls, ensuring you have all the relevant information to enable you to appoint the necessary contractor to carry out repairs. You will utilise your excellent communications skills to keep customers informed at all times. Sometimes you may have to deliver bad news (not every eventuality is covered!), therefore you will be comfortable with difficult conversations. Hours: This position is based on a 35-hour week and will include working weekends and bank holidays, covering shifts between 7am to 6pm Monday - Sunday. We understand the importance of work-life balance with our employees working a hybrid solution of 60/40 office/home working. Our vision is to be renowned as the caring premium UK Assistance provider. We strive to deliver an exceptional customer experience at all points of assistance. To achieve this - You will: Handle all in and outbound calls in a helpful, polite and professional way Provide proactive solutions to our customers Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the progress To ensure all product and technical knowledge is applied at every opportunity Handle all regulated complaints within the FCA complaint guidelines About you: You will have a good level of general education, including Maths & English GCSE or equivalent A genuine desire to provide a high level of customer service Have the ability to effectively manage multiple cases Able to show empathy and remain calm in a pressurized environment Flexible and able to work a variety of shifts Staff Benefits You will receive excellent training for this role as we are dedicated to 'Achieving Excellence Through Learning.' You are always encouraged to bring your ideas and highlight any areas for improvement in processes. In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits. We will provide you with competitive annual leave and contribute towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our company bonus scheme, Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted Travel Insurance, Roadside Assistance free after 6 months' probation, Corporate Social Responsibility and an Interest free season ticket loan after probation. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation. About Allianz: Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device & digital risks insurance, international health & life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We don't just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.
In a Nutshell We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals click apply for full job details
May 02, 2024
Full time
In a Nutshell We have an exciting opportunity for a Technical Coordinator to join our team within Vistry Thames Valley at our Reading office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals click apply for full job details
Our client is looking for a Logistics Co-ordinator for a contract position, located in Aberdeen (Hybrid Working). RESPONSIBILITIES The successful incumbent will be responsible for: Prepare the Projects /operations specific procedures for Shipping, Customs and packaging of Projects/operations materials Prepare the technical enquiry package for Shipping and Customs services Plan the Shipping and Customs activities with Project Material Manager and Expediting Department in case of Projects / operations material Plan the Shipping and Customs activities with Asset Management in case of Asset material Coordinate the Suppliers (Forwarders and/or Customs agents) with regard to the management of the transport of the goods, in accordance with the Transport Service Contract Documents Manage / prepare the documents required to the execution of the Shipping and Customs activities, such as import, export and transit of materials in accordance with Customs, port requirements and company procedures Ensure that necessary studies for abnormal cargoes, such as method statement, drawings, transport procedures, are available and distributed according to Projects / operations requirements Prepare shipping documents using software tools Provide Shipping and Customs reports in accordance with Projects / operations requirements Keep constantly up-to-date the budget of the Shipping and Customs service agreements Use SAP for the management of Shipping and Customs activities and ensure timely updating Prepare the Service Entry Sheet in accordance with Transport Service Contract Documents Ensure the retrievable archive of Shipping and Customs documents Support the material purchasing department to manage Shipping and Customs issues (choice of the INCOTERMS, etc.) Provide feedback information using software tools on Suppliers performances (Forwarders and/or Customs agents) RESPONSIBILITIES Previous experience in a similar logistics environment/role, however this is not essential as full training will be provided.
May 02, 2024
Seasonal
Our client is looking for a Logistics Co-ordinator for a contract position, located in Aberdeen (Hybrid Working). RESPONSIBILITIES The successful incumbent will be responsible for: Prepare the Projects /operations specific procedures for Shipping, Customs and packaging of Projects/operations materials Prepare the technical enquiry package for Shipping and Customs services Plan the Shipping and Customs activities with Project Material Manager and Expediting Department in case of Projects / operations material Plan the Shipping and Customs activities with Asset Management in case of Asset material Coordinate the Suppliers (Forwarders and/or Customs agents) with regard to the management of the transport of the goods, in accordance with the Transport Service Contract Documents Manage / prepare the documents required to the execution of the Shipping and Customs activities, such as import, export and transit of materials in accordance with Customs, port requirements and company procedures Ensure that necessary studies for abnormal cargoes, such as method statement, drawings, transport procedures, are available and distributed according to Projects / operations requirements Prepare shipping documents using software tools Provide Shipping and Customs reports in accordance with Projects / operations requirements Keep constantly up-to-date the budget of the Shipping and Customs service agreements Use SAP for the management of Shipping and Customs activities and ensure timely updating Prepare the Service Entry Sheet in accordance with Transport Service Contract Documents Ensure the retrievable archive of Shipping and Customs documents Support the material purchasing department to manage Shipping and Customs issues (choice of the INCOTERMS, etc.) Provide feedback information using software tools on Suppliers performances (Forwarders and/or Customs agents) RESPONSIBILITIES Previous experience in a similar logistics environment/role, however this is not essential as full training will be provided.
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
May 02, 2024
Full time
We re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton. Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills. Main Duties and Responsibilities You ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued. You ll make sure that your customers specific requirements are met, helping them to understand what we re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements. You ll talk to your customers to get feedback on how we re performing we want to be the best in the industry and your insights will be critical in helping us with continuous improvement. Ensuring the data on the ERP and CRM systems are aligned and up-to-date. You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights. You ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You ll get support from our technical team, your line manager and peers but you will need to be self-starting enough to ask questions and learn as you go; each product we make is different, so personal development is continuous. Your KPIs will be the basis for prioritising your workload and your goal will be to meet and maintain your targets and response times all aimed at service improvement and business growth. You ll liaise with internal departments to make sure things happen how and when you need them to. A collaborative approach and interpersonal skills are a must. You may be called upon to attend customer visits, trade shows and other marketing and sales events a great chance to meet your customers and represent your lovely team. What you ll need to succeed Excellent customer service and communication skills. We work on email, telephone, Microsoft Teams and other comms channels, so an agile approach to conversing is important. Computer literacy. Your time will be spent in CRM and ERP systems we will train you on the specifics but it will be a big help if you are experienced in using business management software. The ability to multitask in a busy environment. You will become an exceptional plate spinner, but that doesn t mean messy; we have clear processes that need to be followed. Attention to detail and accuracy, preferably gained through working within a quality-controlled environment. The capacity for problem-solving. You ll be surrounded by smart people who will want to support you but you need to be able to think for yourself and present your own solutions. An interest in engineering or manufacturing. It s not essential, but it s what we do and passion for something goes a long way. Knowledge of ISO9001 / AS9100 quality systems. We re a manufacturer and hold ourselves to high standards. It s not critical that you have prior knowledge of these but it might help you along the way, so if you do, be sure to mention it!
Technical Sales Executive Belfast £Competitive Salary Hours of Work:? Monday - Thursday 8am - 5pm Friday 8am - 4pm Are you an?organised proactive technical person?with?experience?working in the?HVAC industry?(Air movement experience). Our client has a great opportunity for a?Technical Sales Coordinator to join their team in Belfast! Within this role you will?provide?technical support?for?their core products?in the Belfast sales department of the branch. You will also ensure?efficiency?in the branch by?processing customer orders, forms and applications whilst liaising with other?departments across the organisation for credit control and?product availability?&?delivery coordination. Their ideal candidate will be a?logical thinker?with the ability to?solve problems proactively?liaising with your?Business Development Manager.?You will also have a?willingness?to?learn new skills?whilst?proving accuracy?in your work. The ability to?read and interpret drawings, catalogues, data?sheets & electrical wiring diagrams?would be?advantageous. The package: Competitive Salary 25 Days holiday plus 8-days statutory bank holidays Christmas Closure Onsite free parking! After 12-week Probation period: Company contributory pension of?4% Corporate work wear inc. PPE Occupational short and long term Sick Pay Annual flu-jab On-line retails discounts & savings, including holidays! Gym discounts Life Assurance? Long Service Awards It is an excellent opportunity to become part of a company that?supports?and?rewards?its employees. If this sounds like a role you would be interested in -?apply today!
May 02, 2024
Full time
Technical Sales Executive Belfast £Competitive Salary Hours of Work:? Monday - Thursday 8am - 5pm Friday 8am - 4pm Are you an?organised proactive technical person?with?experience?working in the?HVAC industry?(Air movement experience). Our client has a great opportunity for a?Technical Sales Coordinator to join their team in Belfast! Within this role you will?provide?technical support?for?their core products?in the Belfast sales department of the branch. You will also ensure?efficiency?in the branch by?processing customer orders, forms and applications whilst liaising with other?departments across the organisation for credit control and?product availability?&?delivery coordination. Their ideal candidate will be a?logical thinker?with the ability to?solve problems proactively?liaising with your?Business Development Manager.?You will also have a?willingness?to?learn new skills?whilst?proving accuracy?in your work. The ability to?read and interpret drawings, catalogues, data?sheets & electrical wiring diagrams?would be?advantageous. The package: Competitive Salary 25 Days holiday plus 8-days statutory bank holidays Christmas Closure Onsite free parking! After 12-week Probation period: Company contributory pension of?4% Corporate work wear inc. PPE Occupational short and long term Sick Pay Annual flu-jab On-line retails discounts & savings, including holidays! Gym discounts Life Assurance? Long Service Awards It is an excellent opportunity to become part of a company that?supports?and?rewards?its employees. If this sounds like a role you would be interested in -?apply today!
Are you passionate about delivering excellent customer service and ensuring homes are safe, secure, and warm? Join our team as a Coordinator at Bromford, a certified Great Place to Work organisation, and play a crucial role in providing outstanding repair services to our customers. In this rewarding position, you'll be at the forefront of our efforts to create a seamless customer journey. Your primary responsibility will be to coordinate a caseload of customer repairs, leveraging your excellent organisation and attention to detail. As a Coordinator, you'll have the opportunity to foster collaboration and promote cross-team working. Your ability to build excellent working relationships will be instrumental in delivering an exceptional customer experience that we can all be proud of. Central to your success will be your proficiency in using operational and data management systems, including our in-house systems. Strong IT skills and data analysis capabilities are essential for maintaining accurate and comprehensive records, enabling informed decision-making. Embracing a customer-centric mindset, you'll strive to achieve high levels of customer resolution, always seeking to improve our services through shared best practices and continuous learning. Your effective communication skills and embodiment of our company values will make you an outstanding ambassador for our brand, building trust and respect with colleagues and customers alike. To thrive in this role, you'll need: Proven experience working in a technical capacity within the repairs and maintenance service Experience of working with damp, mould, and condensation repairs A flexible working attitude with time, travel and demonstrated reliability Strong IT skills and data analysis. While no formal qualifications are required, your practical and technical knowledge in these areas will be invaluable. Join us and be part of a team that truly makes a difference in people's lives. Contribute to providing homes that our customers can be proud of, homes that work for them and their families, and homes that are a springboard for their aspirations. Don't miss this opportunity and apply before Monday 6 May 2024 to help shape exceptional customer experiences in our team.
May 02, 2024
Contractor
Are you passionate about delivering excellent customer service and ensuring homes are safe, secure, and warm? Join our team as a Coordinator at Bromford, a certified Great Place to Work organisation, and play a crucial role in providing outstanding repair services to our customers. In this rewarding position, you'll be at the forefront of our efforts to create a seamless customer journey. Your primary responsibility will be to coordinate a caseload of customer repairs, leveraging your excellent organisation and attention to detail. As a Coordinator, you'll have the opportunity to foster collaboration and promote cross-team working. Your ability to build excellent working relationships will be instrumental in delivering an exceptional customer experience that we can all be proud of. Central to your success will be your proficiency in using operational and data management systems, including our in-house systems. Strong IT skills and data analysis capabilities are essential for maintaining accurate and comprehensive records, enabling informed decision-making. Embracing a customer-centric mindset, you'll strive to achieve high levels of customer resolution, always seeking to improve our services through shared best practices and continuous learning. Your effective communication skills and embodiment of our company values will make you an outstanding ambassador for our brand, building trust and respect with colleagues and customers alike. To thrive in this role, you'll need: Proven experience working in a technical capacity within the repairs and maintenance service Experience of working with damp, mould, and condensation repairs A flexible working attitude with time, travel and demonstrated reliability Strong IT skills and data analysis. While no formal qualifications are required, your practical and technical knowledge in these areas will be invaluable. Join us and be part of a team that truly makes a difference in people's lives. Contribute to providing homes that our customers can be proud of, homes that work for them and their families, and homes that are a springboard for their aspirations. Don't miss this opportunity and apply before Monday 6 May 2024 to help shape exceptional customer experiences in our team.
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
May 02, 2024
Full time
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
In a Nutshell We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
May 02, 2024
Full time
In a Nutshell We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry Cornwall South West, at our office in Exeter, Devon. As our Technical Coordinator, you will coordinate key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. More about the Technical Coordinator role Manage site as agreed with the Technical Manager from design stage to post completion, in line with delivery programme. Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, inline with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Co-ordinate consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Co-ordinate the accuracy of information supplied by all departments to ensure no discrepancies. Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, Secured by Design Approval and Robust Standard Details. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Co-ordinate information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. JBRP1_UKTJ
I am working alongside a hospitality and retail company in Harrogate who require a Payroll Coordinator for an 18-month fixed term contract. They are growing and are looking for an experienced candidate in payroll. The client is looking for someone with high volume end to end experience. Key Duties/Tasks: Technical skills: systems preferred IFS & SD Worx Statutory experience High volumes Manual timesheets Benefits Pension 3% company and 4% employee Free food/lunch 25 days holiday plus bank holidays Hybrid working (3 days in, 2 at home) 25% staff discount Life assurance Normal working hours are 40 hours per week, 8:30am to 5:30pm (1 hour lunch). If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Jack Pople to discuss the role further. INDPAYN
May 02, 2024
Contractor
I am working alongside a hospitality and retail company in Harrogate who require a Payroll Coordinator for an 18-month fixed term contract. They are growing and are looking for an experienced candidate in payroll. The client is looking for someone with high volume end to end experience. Key Duties/Tasks: Technical skills: systems preferred IFS & SD Worx Statutory experience High volumes Manual timesheets Benefits Pension 3% company and 4% employee Free food/lunch 25 days holiday plus bank holidays Hybrid working (3 days in, 2 at home) 25% staff discount Life assurance Normal working hours are 40 hours per week, 8:30am to 5:30pm (1 hour lunch). If this sounds like your next best opportunity, apply directly or call on (phone number removed) and ask for Jack Pople to discuss the role further. INDPAYN
Wallace Hind Selection LTD
Letchworth Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are recruiting a Procurement Excellence Lead, reporting to the Group Procurement Director - Indirect & IT, who is based in the UK. This is therefore a UK based role, with hybrid working that requires occasional international travel, typically to Germany. The role can be based at either our Market Drayton or Droitwich site. The Procurement Excellence Lead is a new role designed to provide strategic procurement leadership to the Indirect & IT team, with the individual acting as a Subject Matter Expert (SME), coordinator and facilitator of category management, supplier management and sustainability activities in an SAP Ariba enabled Source to Pay (S2P) environment. The purpose of the role initially is to ensure the effective transition of Group Procurement's Indirect & IT team to a strategic category management focused organisation, which is planned for Q3 this year. This will involve working with spend category aligned teams to eliminate, automate, shift (to Group Shared Service (GSS , optimise and standardise activities across the end-to-end S2P process, managing related communications and changes to ways of working. The role will be central to the review and development of UTM Procurement Policy, standards and operating procedures and will require close collaboration with Procurement spend category teams, Procurement Governance & Compliance, Group Shared Services and business stakeholders. Key Tasks and Responsibilities: 1. Working with the Group Procurement Director to deliver the new Indirect organisation structure, in parallel supporting the continued evolution of the GSS-enabled operating model. Our goal is to create a collaborative environment built around a seamless end to end S2P process, supported by clear policy, process and guidance and removing existing regional variances 2. Accelerating the adoption of category and supplier management within Indirect & IT, acting as our primary SME providing expertise and knowledge transfer whilst ensuring these activities are planned and prioritised. This includes supporting the development of capabilities across the wider team to enable these activities; designing and implementing associated processes and review mechanisms; raising the awareness of business stakeholders and setting targets and tracking the organization's progress 3. Developing and optimizing clear, consistent procurement standards and ways of working across Indirect & IT, in turn driving functional efficiency and effectiveness. This includes the identification of bottlenecks, issues and opportunities, prioritising improvements, demonstrating agility and an entrepreneurial approach to achieve quick wins and continued marginal gains, ensuring that the team is leveraging SAP Ariba platform to realize its full value 4. Leading and coordinating sustainability activities across Indirect and IT, acting as our SME with a working knowledge of regulatory and legislative requirements, ensuring compliance with the German Supply Chain Due Diligence Act and similar legislation, in parallel enabling the achievement of our Scope 3 carbon reduction targets 5. Operating as the primary interface with GSS Procurement & Accounts Payable and Procurement Governance & Compliance, measuring and reviewing organizational and process effectiveness and efficiency 6. Leading the Group Procurement Training Academy, including the curating of content for both expert and business users alike Key Skills and Experience: Essential Specialist/Technical Skills/Abilities: Degree educated Recognised expert in the procurement discipline Deep knowledge of spend category management, supplier management, S2P process management, sustainability legislation and its application in a procurement setting This role requires somebody with excellent communication skills, structured thinking, able to build trusted relationships quickly, who can exert influence both inside and outside the function and deliver a positive impact Desirable Specialist/Technical Skills/Abilities: SAP Ariba, specifically Guided Buying, sourcing and contract management modules; knowledge of shared-services enabled operating models; experience of procurement related sustainability activities (Scope 3 emissions, EcoVadis) Lean 6-Sigma The Process: If you are interested in applying for the role of Procurement Excellence Lead and have the necessary skills and experience, then please apply via: (url removed)
May 02, 2024
Full time
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are recruiting a Procurement Excellence Lead, reporting to the Group Procurement Director - Indirect & IT, who is based in the UK. This is therefore a UK based role, with hybrid working that requires occasional international travel, typically to Germany. The role can be based at either our Market Drayton or Droitwich site. The Procurement Excellence Lead is a new role designed to provide strategic procurement leadership to the Indirect & IT team, with the individual acting as a Subject Matter Expert (SME), coordinator and facilitator of category management, supplier management and sustainability activities in an SAP Ariba enabled Source to Pay (S2P) environment. The purpose of the role initially is to ensure the effective transition of Group Procurement's Indirect & IT team to a strategic category management focused organisation, which is planned for Q3 this year. This will involve working with spend category aligned teams to eliminate, automate, shift (to Group Shared Service (GSS , optimise and standardise activities across the end-to-end S2P process, managing related communications and changes to ways of working. The role will be central to the review and development of UTM Procurement Policy, standards and operating procedures and will require close collaboration with Procurement spend category teams, Procurement Governance & Compliance, Group Shared Services and business stakeholders. Key Tasks and Responsibilities: 1. Working with the Group Procurement Director to deliver the new Indirect organisation structure, in parallel supporting the continued evolution of the GSS-enabled operating model. Our goal is to create a collaborative environment built around a seamless end to end S2P process, supported by clear policy, process and guidance and removing existing regional variances 2. Accelerating the adoption of category and supplier management within Indirect & IT, acting as our primary SME providing expertise and knowledge transfer whilst ensuring these activities are planned and prioritised. This includes supporting the development of capabilities across the wider team to enable these activities; designing and implementing associated processes and review mechanisms; raising the awareness of business stakeholders and setting targets and tracking the organization's progress 3. Developing and optimizing clear, consistent procurement standards and ways of working across Indirect & IT, in turn driving functional efficiency and effectiveness. This includes the identification of bottlenecks, issues and opportunities, prioritising improvements, demonstrating agility and an entrepreneurial approach to achieve quick wins and continued marginal gains, ensuring that the team is leveraging SAP Ariba platform to realize its full value 4. Leading and coordinating sustainability activities across Indirect and IT, acting as our SME with a working knowledge of regulatory and legislative requirements, ensuring compliance with the German Supply Chain Due Diligence Act and similar legislation, in parallel enabling the achievement of our Scope 3 carbon reduction targets 5. Operating as the primary interface with GSS Procurement & Accounts Payable and Procurement Governance & Compliance, measuring and reviewing organizational and process effectiveness and efficiency 6. Leading the Group Procurement Training Academy, including the curating of content for both expert and business users alike Key Skills and Experience: Essential Specialist/Technical Skills/Abilities: Degree educated Recognised expert in the procurement discipline Deep knowledge of spend category management, supplier management, S2P process management, sustainability legislation and its application in a procurement setting This role requires somebody with excellent communication skills, structured thinking, able to build trusted relationships quickly, who can exert influence both inside and outside the function and deliver a positive impact Desirable Specialist/Technical Skills/Abilities: SAP Ariba, specifically Guided Buying, sourcing and contract management modules; knowledge of shared-services enabled operating models; experience of procurement related sustainability activities (Scope 3 emissions, EcoVadis) Lean 6-Sigma The Process: If you are interested in applying for the role of Procurement Excellence Lead and have the necessary skills and experience, then please apply via: (url removed)
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Office Angels are currently recruiting for a Senior Training Operations Coordinator for our client based in Crowthorne . Job Title: Senior Training Operations Coordinator Location: Crowthorne Salary: 25,000 - 30,000 per year About Our Client: Our client is an established training and consulting organisation specialising in matrix management, virtual teams, and finding purpose at work. With a global reach, they deliver training programmes through various mediums, including face-to-face sessions, interactive web seminars, and online learning. They cater to multinational companies and provide training to middle and senior-level managers. This is a remote role with a requirement to meet in the office twice a month. Responsibilities: As a Senior Training Operations Coordinator, you will play a vital role in ensuring the smooth execution of training programmes. Your responsibilities will include: Collaborating with Key Account Directors and Clients to understand programme requirements and coordinate successful delivery. Creating project plans to outline milestones, deliverables, and timelines for large-scale programmes. Coordinating with trainers, subject matter experts, and vendors to ensure all resources are prepared for programme delivery. Managing programme scheduling, including liaising with trainers and confirming schedules with Clients. Creating programme records in the internal system and ensuring end-to-end process documentation and achievement. Supporting pre-course work, diagnostics, and evaluations. Acting as the main point of contact for Clients, trainers, and internal stakeholders regarding training logistics. Communicating programme updates and maintaining positive relationships with stakeholders. Assisting in web seminars as a technical producer/producer. Reviewing programme evaluation and sharing insights with relevant stakeholders. Building online learning using existing digital resources. Coordinating printing and shipping of training materials. Providing support to the Training Operations Manager and Operations Team. Assisting in sales and marketing campaigns. Generating data and reports to enhance operations and programme practises. Providing ad hoc project support across the organisation. The ideal candidate: Previous experience as a Training Coordinator or Training Operations Coordinator in a corporate training or education setting. Strong organisational and project management skills. Excellent communication and interpersonal skills. Proactive problem-solving skills with a high level of accuracy. Knowledge of Microsoft Office 365 products and virtual platforms. Ability to multitask and prioritise effectively. Ability to work autonomously or in a team. Exposure to an international working environment. Experience with associate networks. Familiarity with Salesforce. Interest in data analysis and AI. How to apply: If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Job Title: Procurement Assistant Location: Dalston, London Salary : 25,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Procurement Assistant. Key Responsibilities Ordering DSA Software which has bespoke details and end user requirements Raising and Expediting purchase orders to meet the demands of the business Communicating with suppliers over the phone and email regarding delivery dates, orders and returns Resolving invoice queries and obtaining invoices Cover for other procurement staff during holidays ERP administrative tasks - including setting up of new products, setting commodity codes and populating data on products About you: Required Skills Good understanding of purchasing and supply chain IT and Computer Literate - Excel and Outlook Knowledge Ability to maintain and build good working relationships, internally and externally Organised and ability to prioritise workload Able to use initiative and use reasoning for fast decision making Technical knowledge of computers, regarding specifications and further industry knowledge Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; IT Procurement Advisor, Purchaser, Procurement Manager, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, IT Procurement Executive, Procurement Admin, Buyer, Purchaser may also be considered for this role.
May 02, 2024
Full time
Job Title: Procurement Assistant Location: Dalston, London Salary : 25,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Procurement Assistant. Key Responsibilities Ordering DSA Software which has bespoke details and end user requirements Raising and Expediting purchase orders to meet the demands of the business Communicating with suppliers over the phone and email regarding delivery dates, orders and returns Resolving invoice queries and obtaining invoices Cover for other procurement staff during holidays ERP administrative tasks - including setting up of new products, setting commodity codes and populating data on products About you: Required Skills Good understanding of purchasing and supply chain IT and Computer Literate - Excel and Outlook Knowledge Ability to maintain and build good working relationships, internally and externally Organised and ability to prioritise workload Able to use initiative and use reasoning for fast decision making Technical knowledge of computers, regarding specifications and further industry knowledge Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of; IT Procurement Advisor, Purchaser, Procurement Manager, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, IT Procurement Executive, Procurement Admin, Buyer, Purchaser may also be considered for this role.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection