Senior Buyer - Capex & Lifecycle - Milton Keynes Salary: £52,000 - £56,000 per annum Monday to Friday 37.5 hours per week In this role, you are responsible for maximizing value through Procurement at Renewi UK Services by strategically managing the UK supplier spend and identify opportunities that drive sustainable improvement in cost, quality, service and innovation. The role is to support the 6 PFI contracts across the UK with the primary category responsibility being Capex & Life Cycle, however support may be required on other categories such as MRO, Business Services, Fleet, Energy, Facilities when required. As a minimum you will have established pertinent procurement and strategic sourcing experience including knowledge of professional purchasing policies and procedures. You must have a background in Engineering procurement and knowledge & experience on negotiating NEC contracts. Project Management experience is a plus. You will be a self-starter with a proven track record in Engineering and Strategic Procurement and Category Management, preferably in an engineering & industrial environment (CAPEX & Life Cycle Senior Buyer). With experience in building mutual relationships with key suppliers, this person will effectively establish relationships with business leaders, matching innovative solutions to meet their needs. Your experience will have been gained ideally in a fast paced, dynamic and very technical industry where the emphasis is on relationships, solution benefit, meeting challenging targets and delivering business needs. Your key responsibilities: • Working with Engineering and Operations to identify and schedule procurement activities • Implement and manage procurement tendering activities, preparing tender documentation and participate in supplier and contractor negotiations • Liaise with suppliers and manage relationships • Maintain procurement program and progress report for all live projects and all relevant aspects to provide regular updates • Drive and ensure suppliers are held accountable for meeting continuous improvement and productivity initiatives • Support to the other members of the Procurement team in the management of the business' Procurement functional processes and controls, as well as support to cross-business functional training & development initiatives. • Work with Legal to identify which forms of contract to use for specific packages • Ensure the Company is not exposed to unnecessary or excessive risks or claims as part of the procurement process Essential Criteria for the role: • Procurement experience in an engineering-focused business • Mobility & flexibility to travel across sites (UK) every week • Best-in Class NEC specific contract & NEC sourcing experience • Minimum 4-5 years' experience as a Procurement professional • Ability to develop and execute a comprehensive category strategy • Ability to work collaboratively and implement strategic sourcing opportunities • Knowledge of the strategic sourcing process and practical application to sourcing projects with a history of achieving YOY savings What do we offer you? • A competitive salary • Enhanced employer contribution pension plan. • 33 days annual leave entitlement including statutory holidays. • Access to our Sharesave scheme - your chance to own shares in the business you work so hard for. • Numerous opportunities for career development - we have a history of promoting from within. • Access to the Renewi wellbeing and reward platform from Day 1. • Varying job in an international, dynamic organisation in which you can continue to develop yourself and with freedom of strategic leadership. Will you become our new Capex & Lifecycle Senior Buyer? Want to know more? Please contact our Talent Acquisition team today! Perhaps this job is not for you, but you know someone who would be interested? Please feel free to share this vacancy. Who are we? At Renewi we exclusively focus on extracting value from waste. Our vision is to be the leading waste-to-product company in Europe's most advanced circular economies - contributing to a sustainable society for all key stakeholders: customers, suppliers, local communities, employees, regulators, Governments, investors and lenders. What do we mean by waste-to-product? At Renewi, we exclusively focus on extracting value from waste rather than on its disposal through mass burn incineration or landfill. Of the 14 million tonnes of waste we handle a year, 89% is either recycled or used for energy recovery.
May 02, 2024
Full time
Senior Buyer - Capex & Lifecycle - Milton Keynes Salary: £52,000 - £56,000 per annum Monday to Friday 37.5 hours per week In this role, you are responsible for maximizing value through Procurement at Renewi UK Services by strategically managing the UK supplier spend and identify opportunities that drive sustainable improvement in cost, quality, service and innovation. The role is to support the 6 PFI contracts across the UK with the primary category responsibility being Capex & Life Cycle, however support may be required on other categories such as MRO, Business Services, Fleet, Energy, Facilities when required. As a minimum you will have established pertinent procurement and strategic sourcing experience including knowledge of professional purchasing policies and procedures. You must have a background in Engineering procurement and knowledge & experience on negotiating NEC contracts. Project Management experience is a plus. You will be a self-starter with a proven track record in Engineering and Strategic Procurement and Category Management, preferably in an engineering & industrial environment (CAPEX & Life Cycle Senior Buyer). With experience in building mutual relationships with key suppliers, this person will effectively establish relationships with business leaders, matching innovative solutions to meet their needs. Your experience will have been gained ideally in a fast paced, dynamic and very technical industry where the emphasis is on relationships, solution benefit, meeting challenging targets and delivering business needs. Your key responsibilities: • Working with Engineering and Operations to identify and schedule procurement activities • Implement and manage procurement tendering activities, preparing tender documentation and participate in supplier and contractor negotiations • Liaise with suppliers and manage relationships • Maintain procurement program and progress report for all live projects and all relevant aspects to provide regular updates • Drive and ensure suppliers are held accountable for meeting continuous improvement and productivity initiatives • Support to the other members of the Procurement team in the management of the business' Procurement functional processes and controls, as well as support to cross-business functional training & development initiatives. • Work with Legal to identify which forms of contract to use for specific packages • Ensure the Company is not exposed to unnecessary or excessive risks or claims as part of the procurement process Essential Criteria for the role: • Procurement experience in an engineering-focused business • Mobility & flexibility to travel across sites (UK) every week • Best-in Class NEC specific contract & NEC sourcing experience • Minimum 4-5 years' experience as a Procurement professional • Ability to develop and execute a comprehensive category strategy • Ability to work collaboratively and implement strategic sourcing opportunities • Knowledge of the strategic sourcing process and practical application to sourcing projects with a history of achieving YOY savings What do we offer you? • A competitive salary • Enhanced employer contribution pension plan. • 33 days annual leave entitlement including statutory holidays. • Access to our Sharesave scheme - your chance to own shares in the business you work so hard for. • Numerous opportunities for career development - we have a history of promoting from within. • Access to the Renewi wellbeing and reward platform from Day 1. • Varying job in an international, dynamic organisation in which you can continue to develop yourself and with freedom of strategic leadership. Will you become our new Capex & Lifecycle Senior Buyer? Want to know more? Please contact our Talent Acquisition team today! Perhaps this job is not for you, but you know someone who would be interested? Please feel free to share this vacancy. Who are we? At Renewi we exclusively focus on extracting value from waste. Our vision is to be the leading waste-to-product company in Europe's most advanced circular economies - contributing to a sustainable society for all key stakeholders: customers, suppliers, local communities, employees, regulators, Governments, investors and lenders. What do we mean by waste-to-product? At Renewi, we exclusively focus on extracting value from waste rather than on its disposal through mass burn incineration or landfill. Of the 14 million tonnes of waste we handle a year, 89% is either recycled or used for energy recovery.
This is a new position within the head office for a national Fast -food franchise network which provides the Operations, HR and Payroll functions for its stores. The role is based in a busy, fast-growing, newly acquired office in Surrey and will require frequent national travel to around 20 stores (currently Manchester, Essex and Sussex areas). We are seeking someone with around 1-2 years experience which can be further developed with training. You will be joining an established business that prides themselves on customer service and quality of product at the forefront of their business that they provide on a day-to-day basis. There is a lot of hard work required to be the best pizza brand in the country - from putting their people first, to offering unbeatable customer service and striving for excellence in everything that they do. This is a great opportunity to join a friendly team at an exciting time for the business, with plenty of scope to make an impact and develop your career. The Role: In this exciting new role you will hold responsibility for Compliance Metrics across the company, ensuring that we are compliant in all our day-to-day communications, actions and planning. Facilitate training to assure understanding and report to the Senior Leadership on the risk and actions. We are ideally looking for someone with around 1 yr + experience looking to grow and develop in the role with additional training. Main Responsibilities: Managing a robust Accident Reporting system including communication of accidents, near misses and collating actions. Facilitating First Aid Training across the business to guarantee team and customer safety. Safeguarding company information through creating and updating GDPR policies and acting as the company Data Protection Officer (DPO). Monitor and maintain CCTV compliance across the stores and Head Office. Collate all Risk Assessments and hold responsibility for evaluating their content and update cycle. Liaising with external compliance bodies and arranging store visits and follow ups for EHO, Pest Control and any other external parties. Manage vehicle compliance across company fleet, driver documentation and incident reporting. Work with our insurance providers to mitigate claims through investigations, collating information and feeding back to the Above Store Leaders. Oversee Fire Safety action plans including alarm tests, fire drills, in store equipment and manage any ongoing relationships with local Fire Officers. Any ad-hoc requests that may arise. Skills and Experience Must have a working knowledge of Health and Safety legislation and procedures and best practices. Previous experience in a similar role responsible for maintaining Health and Safety, risk management or quality-related procedures including Data Protection legislation would be ideal Holding an IOSH Managing Safely or other equivalent Health and Safety qualification ideal Training for this role to achieve the above requirements could be available to the right candidate Experience working within Service Level Agreements and tight deadlines, within the hospitality, retail or quick service restaurants would be advantageous. Personable, detail oriented and pro-active approach, with a real passion for driving operational excellence. Excellent communication and relationship building skills at all levels of the organisation, as well as with external parties Must have right to work in the UK. Full driving licence and willing to travel nationally to different sites, up to 20% of working time.
May 02, 2024
Full time
This is a new position within the head office for a national Fast -food franchise network which provides the Operations, HR and Payroll functions for its stores. The role is based in a busy, fast-growing, newly acquired office in Surrey and will require frequent national travel to around 20 stores (currently Manchester, Essex and Sussex areas). We are seeking someone with around 1-2 years experience which can be further developed with training. You will be joining an established business that prides themselves on customer service and quality of product at the forefront of their business that they provide on a day-to-day basis. There is a lot of hard work required to be the best pizza brand in the country - from putting their people first, to offering unbeatable customer service and striving for excellence in everything that they do. This is a great opportunity to join a friendly team at an exciting time for the business, with plenty of scope to make an impact and develop your career. The Role: In this exciting new role you will hold responsibility for Compliance Metrics across the company, ensuring that we are compliant in all our day-to-day communications, actions and planning. Facilitate training to assure understanding and report to the Senior Leadership on the risk and actions. We are ideally looking for someone with around 1 yr + experience looking to grow and develop in the role with additional training. Main Responsibilities: Managing a robust Accident Reporting system including communication of accidents, near misses and collating actions. Facilitating First Aid Training across the business to guarantee team and customer safety. Safeguarding company information through creating and updating GDPR policies and acting as the company Data Protection Officer (DPO). Monitor and maintain CCTV compliance across the stores and Head Office. Collate all Risk Assessments and hold responsibility for evaluating their content and update cycle. Liaising with external compliance bodies and arranging store visits and follow ups for EHO, Pest Control and any other external parties. Manage vehicle compliance across company fleet, driver documentation and incident reporting. Work with our insurance providers to mitigate claims through investigations, collating information and feeding back to the Above Store Leaders. Oversee Fire Safety action plans including alarm tests, fire drills, in store equipment and manage any ongoing relationships with local Fire Officers. Any ad-hoc requests that may arise. Skills and Experience Must have a working knowledge of Health and Safety legislation and procedures and best practices. Previous experience in a similar role responsible for maintaining Health and Safety, risk management or quality-related procedures including Data Protection legislation would be ideal Holding an IOSH Managing Safely or other equivalent Health and Safety qualification ideal Training for this role to achieve the above requirements could be available to the right candidate Experience working within Service Level Agreements and tight deadlines, within the hospitality, retail or quick service restaurants would be advantageous. Personable, detail oriented and pro-active approach, with a real passion for driving operational excellence. Excellent communication and relationship building skills at all levels of the organisation, as well as with external parties Must have right to work in the UK. Full driving licence and willing to travel nationally to different sites, up to 20% of working time.
EA London 12 Month contract A leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Team Profile: Professionals within the Legal and Compliance Division (LCD) provide a wide range of services to our business units. They might help to structure a complex and sensitive cross-border transaction; advise on a new product introduction; develop a training program or defuse an investor dispute. They preserve the Firms invaluable reputation for integrity and protect the Firm from sanctions with policies and procedures that meet regulatory requirements around the world. They also strive to maintain cooperative relationships with governmental policy makers and the regulatory and self-regulatory agencies that govern the Firms businesses. What will you be doing? This role is an excellent opportunity for an executive assistant in a busy and demanding environment to provide department administrative support to the Legal and Compliance Division. In addition, they would be required to contribute individually and as a team player within the wider secretarial group. Secretarial and administrative responsibilities: Develop good working relationships with Assistants within the broader LCD department and provide buddy cover as required ensuring consistent Assistant coverage during lunch breaks, holidays and sickness. Provide back-up telephone coverage to Senior Management including responding to, and dealing with, enquiries and fielding calls. Complete Divisional organisation charts on a quarterly basis using Visio. Complete stationery orders for the Division as and when required and ensure the stationery room is kept tidy. When providing admin support: Control of business schedule and diary management. Act as a gatekeeper for diary and pro-actively ensure diaries do not have clashes, use initiative to find resolutions and workarounds prioritising time sensitive tasks and meetings. Arrange conference calls, rooms, AV equipment, catering, dial-in numbers and video conference facilities. Co-ordinate and book travel including flights, hotels, taxis etc. within the Firmwide Expense Policy. Ensure relevant agendas and itineraries are organised in advance. Manage and process expense claims in a timely manner, ensuring all claims are within the Firm-wide Expense Policy and accounts payable deadlines are met. Process invoices via the Firms eBilling platform Team Connect and raise funding requests through PPM Prime. Typing of correspondence with excellent attention to detail, including but not limited to, the preparation of PowerPoint presentations and drafting routine correspondence. Processing incoming/outgoing mail, ensuring all post is dealt with quickly and efficiently. Ad hoc duties as and when required. Skills Ideal candidate must have at least 5 years' experience in a similar high-performance environment. Ability to maintain confidentiality and discretion in all aspects of work. An experienced, confident, friendly 'people oriented' personality required with an ability to liaise with people at all levels to achieve work goals. Ability to be able to remain calm under pressure and deal with last minute changes to schedules effectively and efficiently. Clear and concise written and verbal communication. Ability to use own initiative and judgment. Highly organised and capable of multi-tasking to meet deadlines. Excellent attention to detail. Intermediate/advanced Teams, Word, PowerPoint, Excel, Outlook, Adobe and all other Microsoft applications Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
May 02, 2024
Contractor
EA London 12 Month contract A leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Team Profile: Professionals within the Legal and Compliance Division (LCD) provide a wide range of services to our business units. They might help to structure a complex and sensitive cross-border transaction; advise on a new product introduction; develop a training program or defuse an investor dispute. They preserve the Firms invaluable reputation for integrity and protect the Firm from sanctions with policies and procedures that meet regulatory requirements around the world. They also strive to maintain cooperative relationships with governmental policy makers and the regulatory and self-regulatory agencies that govern the Firms businesses. What will you be doing? This role is an excellent opportunity for an executive assistant in a busy and demanding environment to provide department administrative support to the Legal and Compliance Division. In addition, they would be required to contribute individually and as a team player within the wider secretarial group. Secretarial and administrative responsibilities: Develop good working relationships with Assistants within the broader LCD department and provide buddy cover as required ensuring consistent Assistant coverage during lunch breaks, holidays and sickness. Provide back-up telephone coverage to Senior Management including responding to, and dealing with, enquiries and fielding calls. Complete Divisional organisation charts on a quarterly basis using Visio. Complete stationery orders for the Division as and when required and ensure the stationery room is kept tidy. When providing admin support: Control of business schedule and diary management. Act as a gatekeeper for diary and pro-actively ensure diaries do not have clashes, use initiative to find resolutions and workarounds prioritising time sensitive tasks and meetings. Arrange conference calls, rooms, AV equipment, catering, dial-in numbers and video conference facilities. Co-ordinate and book travel including flights, hotels, taxis etc. within the Firmwide Expense Policy. Ensure relevant agendas and itineraries are organised in advance. Manage and process expense claims in a timely manner, ensuring all claims are within the Firm-wide Expense Policy and accounts payable deadlines are met. Process invoices via the Firms eBilling platform Team Connect and raise funding requests through PPM Prime. Typing of correspondence with excellent attention to detail, including but not limited to, the preparation of PowerPoint presentations and drafting routine correspondence. Processing incoming/outgoing mail, ensuring all post is dealt with quickly and efficiently. Ad hoc duties as and when required. Skills Ideal candidate must have at least 5 years' experience in a similar high-performance environment. Ability to maintain confidentiality and discretion in all aspects of work. An experienced, confident, friendly 'people oriented' personality required with an ability to liaise with people at all levels to achieve work goals. Ability to be able to remain calm under pressure and deal with last minute changes to schedules effectively and efficiently. Clear and concise written and verbal communication. Ability to use own initiative and judgment. Highly organised and capable of multi-tasking to meet deadlines. Excellent attention to detail. Intermediate/advanced Teams, Word, PowerPoint, Excel, Outlook, Adobe and all other Microsoft applications Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Company Description Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We are currently recruiting for a Credit Hire Specialist to join our team on a permanent basis. As part of the wider Claims function, the Credit Hire Specialist is responsible for managing a caseload of credit hire claims, and supporting the team and department in achieving key performance targets. What you will do: Provide our customers with fantastic and fair customer service. Handle Claims in accordance with best practise guide and regulatory requirements. Adhere to the legal and regulatory framework in accordance with the relevant bodies. Complete exception & audit controls within agreed timescales. Comply with internal esure policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities. Work collaboratively with your team and wider business to achieve the best outcomes for esure and our customers. Work with your team leader group to achieve proactive quality file handling. Qualifications What we are looking for: Existing knowledge of claims or processes within claims would be beneficial. The ability to effectively communicate with customers and third party representatives. The ability to collaborate with individuals from all areas of a business. Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively whilst working to tight deadlines. The ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims. A passion for spotting market trends & potential strategies that can support the department. Additional Information Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
May 02, 2024
Full time
Company Description Here at esure, we're no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we're getting ready for more. It's creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We are currently recruiting for a Credit Hire Specialist to join our team on a permanent basis. As part of the wider Claims function, the Credit Hire Specialist is responsible for managing a caseload of credit hire claims, and supporting the team and department in achieving key performance targets. What you will do: Provide our customers with fantastic and fair customer service. Handle Claims in accordance with best practise guide and regulatory requirements. Adhere to the legal and regulatory framework in accordance with the relevant bodies. Complete exception & audit controls within agreed timescales. Comply with internal esure policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities. Work collaboratively with your team and wider business to achieve the best outcomes for esure and our customers. Work with your team leader group to achieve proactive quality file handling. Qualifications What we are looking for: Existing knowledge of claims or processes within claims would be beneficial. The ability to effectively communicate with customers and third party representatives. The ability to collaborate with individuals from all areas of a business. Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively whilst working to tight deadlines. The ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims. A passion for spotting market trends & potential strategies that can support the department. Additional Information Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure A competitive salary that recognises your skills and potential A bonus scheme that celebrates your contribution to esure's success Discounts on our insurance products, for you and your family 25 days annual leave, plus 8 flex days to be taken as and when suits you Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech. Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business - for work and play. So, it's no surprise our people consistently rate 'making friends at work' one of the highest scorers in our colleague engagement survey More flexibility for you: we're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it's part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause. A helping hand to do your bit for a greener and safer world: driving good in the world couldn't be more important to us. That's why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle. Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.
This is a new position within the head office for a national Fast -food franchise network which provides the Operations, HR and Payroll functions for its stores. The role is based in a busy, fast-growing, newly acquired office in Surrey and will require frequent national travel to around 20 stores (currently Manchester, Essex and Sussex areas). You will be joining an established business that prides themselves on customer service and quality of product at the forefront of their business that they provide on a day-to-day basis. There is a lot of hard work required to be the best pizza brand in the country - from putting their people first, to offering unbeatable customer service and striving for excellence in everything that they do. This is a great opportunity to join a friendly team at an exciting time for the business, with plenty of scope to make an impact and develop your career. The Role: In this exciting new role you will hold responsibility for Compliance Metrics across the company, ensuring that we are compliant in all our day-to-day communications, actions and planning. Facilitate training to assure understanding and report to the Senior Leadership on the risk and actions. Main Responsibilities : Managing a robust Accident Reporting system including communication of accidents, near misses and collating actions. Facilitating First Aid Training across the business to guarantee team and customer safety. Safeguarding company information through creating and updating GDPR policies and acting as the company Data Protection Officer (DPO). Monitor and maintain CCTV compliance across the stores and Head Office. Collate all Risk Assessments and hold responsibility for evaluating their content and update cycle. Liaising with external compliance bodies and arranging store visits and follow ups for EHO, Pest Control and any other external parties. Manage vehicle compliance across company fleet, driver documentation and incident reporting. Work with our insurance providers to mitigate claims through investigations, collating information and feeding back to the Above Store Leaders. Oversee Fire Safety action plans including alarm tests, fire drills, in store equipment and manage any ongoing relationships with local Fire Officers. Any ad-hoc requests that may arise. Skills and Experience Must have a good working knowledge of Health and Safety legislation and procedures and best practices. Previous experience in a similar role responsible for maintaining Health and Safety, risk management or quality-related procedures including Data Protection legislation would be ideal Holding an IOSH Managing Safely or other equivalent Health and Safety qualification Training for this role to achieve the above requirements could be available to the right candidate Experience working within Service Level Agreements and tight deadlines, within the hospitality, retail or quick service restaurants would be advantageous. Personable, detail oriented and pro-active approach, with a real passion for driving operational excellence. Excellent communication and relationship building skills at all levels of the organisation, as well as with external parties Must have right to work in the UK. Full driving licence and willing to travel nationally to different sites, up to 20% of working time.
May 02, 2024
Full time
This is a new position within the head office for a national Fast -food franchise network which provides the Operations, HR and Payroll functions for its stores. The role is based in a busy, fast-growing, newly acquired office in Surrey and will require frequent national travel to around 20 stores (currently Manchester, Essex and Sussex areas). You will be joining an established business that prides themselves on customer service and quality of product at the forefront of their business that they provide on a day-to-day basis. There is a lot of hard work required to be the best pizza brand in the country - from putting their people first, to offering unbeatable customer service and striving for excellence in everything that they do. This is a great opportunity to join a friendly team at an exciting time for the business, with plenty of scope to make an impact and develop your career. The Role: In this exciting new role you will hold responsibility for Compliance Metrics across the company, ensuring that we are compliant in all our day-to-day communications, actions and planning. Facilitate training to assure understanding and report to the Senior Leadership on the risk and actions. Main Responsibilities : Managing a robust Accident Reporting system including communication of accidents, near misses and collating actions. Facilitating First Aid Training across the business to guarantee team and customer safety. Safeguarding company information through creating and updating GDPR policies and acting as the company Data Protection Officer (DPO). Monitor and maintain CCTV compliance across the stores and Head Office. Collate all Risk Assessments and hold responsibility for evaluating their content and update cycle. Liaising with external compliance bodies and arranging store visits and follow ups for EHO, Pest Control and any other external parties. Manage vehicle compliance across company fleet, driver documentation and incident reporting. Work with our insurance providers to mitigate claims through investigations, collating information and feeding back to the Above Store Leaders. Oversee Fire Safety action plans including alarm tests, fire drills, in store equipment and manage any ongoing relationships with local Fire Officers. Any ad-hoc requests that may arise. Skills and Experience Must have a good working knowledge of Health and Safety legislation and procedures and best practices. Previous experience in a similar role responsible for maintaining Health and Safety, risk management or quality-related procedures including Data Protection legislation would be ideal Holding an IOSH Managing Safely or other equivalent Health and Safety qualification Training for this role to achieve the above requirements could be available to the right candidate Experience working within Service Level Agreements and tight deadlines, within the hospitality, retail or quick service restaurants would be advantageous. Personable, detail oriented and pro-active approach, with a real passion for driving operational excellence. Excellent communication and relationship building skills at all levels of the organisation, as well as with external parties Must have right to work in the UK. Full driving licence and willing to travel nationally to different sites, up to 20% of working time.
We are recruiting for a Buyer for a leading Aerospace organisation based in Filton, The role will be onsite for a familiarisation period then will be 3 days a week onsite, 2 days WFH. The role contributes to all sourcing activities throughout the contract life cycle, managing tendering and contract negotiation including cost reduction and change management. Act as the focal point for your contracts covering various commercial programmes with Aerostructures Procurement to lead projects as needed, manage the day-to-day relationships with suppliers and optimise customer value, while minimising total cost of ownership & risks. TASKS AND ACCOUNTABILITIES For a given scope covering specific and/or various commercial programmes, the main activities will include the following: Set up and lead Procurement activities for products including securing the contractual framework with the suppliers. Lead the sourcing activities as applicable, managing the tendering and the contract negotiation to achieve the best purchasing conditions in accordance with Company requirements and procedures. Monitor the contract with suppliers and Company stakeholders to achieve, throughout the contract life cycle, a complete application of terms and conditions to ensure suppliers deliver expected performance in all dimensions (Logistics, support, quality, cost ) Act as the main focal point for the contracts internally and externally and manage the day-to-day relationships with suppliers and running projects to optimize customer value, while minimizing total cost of ownership & risks. Co-ordinate with the Multi-Functional Team (Engineering, Programme, Finance and Supply Chain, Quality etc.) for all activities related to the contracts. Assist in defining and implementing the commodity strategy, perform market analysis and support global sourcing and offset initiatives. Ensure accurate financial forecasts together with Financial Controlling in relation to financial risks and opportunities for the Suppliers/Contracts. Ensure risk and opportunity management is embedded in the day-to-day operations. Ensure all opportunities for counter claims for whatever reason are collated and charged back to the supplier. REQUIRED SKILLS Procurement experience essential, although applications from applicants with good business experience and knowledge of the Procurement process are also welcomed. Experience in working in a multi-functional environment. Experience in stakeholder management and influencing internal customers. Excellent communication and negotiation skills including at senior management level. Commercial / Contract / Finance knowledge is desirable. This is an umbrella contract, the role is Inside IR35
May 02, 2024
Contractor
We are recruiting for a Buyer for a leading Aerospace organisation based in Filton, The role will be onsite for a familiarisation period then will be 3 days a week onsite, 2 days WFH. The role contributes to all sourcing activities throughout the contract life cycle, managing tendering and contract negotiation including cost reduction and change management. Act as the focal point for your contracts covering various commercial programmes with Aerostructures Procurement to lead projects as needed, manage the day-to-day relationships with suppliers and optimise customer value, while minimising total cost of ownership & risks. TASKS AND ACCOUNTABILITIES For a given scope covering specific and/or various commercial programmes, the main activities will include the following: Set up and lead Procurement activities for products including securing the contractual framework with the suppliers. Lead the sourcing activities as applicable, managing the tendering and the contract negotiation to achieve the best purchasing conditions in accordance with Company requirements and procedures. Monitor the contract with suppliers and Company stakeholders to achieve, throughout the contract life cycle, a complete application of terms and conditions to ensure suppliers deliver expected performance in all dimensions (Logistics, support, quality, cost ) Act as the main focal point for the contracts internally and externally and manage the day-to-day relationships with suppliers and running projects to optimize customer value, while minimizing total cost of ownership & risks. Co-ordinate with the Multi-Functional Team (Engineering, Programme, Finance and Supply Chain, Quality etc.) for all activities related to the contracts. Assist in defining and implementing the commodity strategy, perform market analysis and support global sourcing and offset initiatives. Ensure accurate financial forecasts together with Financial Controlling in relation to financial risks and opportunities for the Suppliers/Contracts. Ensure risk and opportunity management is embedded in the day-to-day operations. Ensure all opportunities for counter claims for whatever reason are collated and charged back to the supplier. REQUIRED SKILLS Procurement experience essential, although applications from applicants with good business experience and knowledge of the Procurement process are also welcomed. Experience in working in a multi-functional environment. Experience in stakeholder management and influencing internal customers. Excellent communication and negotiation skills including at senior management level. Commercial / Contract / Finance knowledge is desirable. This is an umbrella contract, the role is Inside IR35
The Buyer position exists in Airbus Filton as part of the Leading & Trailing Edge Procurement team. The role contributes to all sourcing activities throughout the contract life cycle, managing tendering and contract negotiation including cost reduction and change management. Act as the focal point for your contracts covering various Airbus commercial programmes with Aerostructures Procurement to lead projects as needed, manage the day-to-day relationships with suppliers and optimise customer value, while minimising total cost of ownership & risks. Accountabilities For a given scope covering specific and/or various Airbus commercial programmes, the main activities will include the following: Set up and lead Procurement activities for products including securing the contractual framework with the suppliers. Lead the sourcing activities as applicable, managing the tendering and the contract negotiation to achieve the best purchasing conditions in accordance with Company requirements and procedures. Monitor the contract with suppliers and Company stakeholders to achieve, throughout the contract life cycle, a complete application of terms and conditions to ensure suppliers deliver expected performance in all dimensions (Logistics, support, quality, cost ) Act as the main focal point for the contracts internally and externally and manage the day-to-day relationships with suppliers and running projects to optimize customer value, while minimizing total cost of ownership & risks. Co-ordinate with the Multi-Functional Team (Engineering, Programme, Finance and Supply Chain, Quality etc.) for all activities related to the contracts. Assist in defining and implementing the commodity strategy, perform market analysis and support global sourcing and offset initiatives. Ensure accurate financial forecasts together with Financial Controlling in relation to financial risks and opportunities for the Suppliers/Contracts. Ensure risk and opportunity management is embedded in the day-to-day operations. Ensure all opportunities for counter claims for whatever reason are collated and charged back to the supplier. Skillset Procurement experience essential, although applications from applicants with good business experience and knowledge of the Procurement process are also welcomed. Experience in working in a multi-functional environment. Experience in stakeholder management and influencing internal customers. Excellent communication and negotiation skills including at senior management level. Commercial / Contract / Finance knowledge is desirable. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
May 02, 2024
Contractor
The Buyer position exists in Airbus Filton as part of the Leading & Trailing Edge Procurement team. The role contributes to all sourcing activities throughout the contract life cycle, managing tendering and contract negotiation including cost reduction and change management. Act as the focal point for your contracts covering various Airbus commercial programmes with Aerostructures Procurement to lead projects as needed, manage the day-to-day relationships with suppliers and optimise customer value, while minimising total cost of ownership & risks. Accountabilities For a given scope covering specific and/or various Airbus commercial programmes, the main activities will include the following: Set up and lead Procurement activities for products including securing the contractual framework with the suppliers. Lead the sourcing activities as applicable, managing the tendering and the contract negotiation to achieve the best purchasing conditions in accordance with Company requirements and procedures. Monitor the contract with suppliers and Company stakeholders to achieve, throughout the contract life cycle, a complete application of terms and conditions to ensure suppliers deliver expected performance in all dimensions (Logistics, support, quality, cost ) Act as the main focal point for the contracts internally and externally and manage the day-to-day relationships with suppliers and running projects to optimize customer value, while minimizing total cost of ownership & risks. Co-ordinate with the Multi-Functional Team (Engineering, Programme, Finance and Supply Chain, Quality etc.) for all activities related to the contracts. Assist in defining and implementing the commodity strategy, perform market analysis and support global sourcing and offset initiatives. Ensure accurate financial forecasts together with Financial Controlling in relation to financial risks and opportunities for the Suppliers/Contracts. Ensure risk and opportunity management is embedded in the day-to-day operations. Ensure all opportunities for counter claims for whatever reason are collated and charged back to the supplier. Skillset Procurement experience essential, although applications from applicants with good business experience and knowledge of the Procurement process are also welcomed. Experience in working in a multi-functional environment. Experience in stakeholder management and influencing internal customers. Excellent communication and negotiation skills including at senior management level. Commercial / Contract / Finance knowledge is desirable. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Downtime Controller Chippenham £26,000 - £28,000 Our client are a market leading fleet management company, due to continued growth they are seeking a downtime controller to join their office in Chippenham. The role will be responsible for vehicles off road (VOR) and ensuring all parties are kept abreast of vehicle progress, the company operate on a hybrid model with Monday and Friday working remotely. Key Responsibilities Downtime Controller Responsibility for Vehicle off road (VOR) follow up progression and updates. Responsibility for Progress follow up progression and updates. Take opportunities to reduce the time a vehicle or asset is off road through appropriate challenge to vendor and considering alternate options Review and pursue alternative repair methods such as alternative parts supply Identify trends and escalate network performance concerns to Vendor Management Liaise with manufacturers on repairs where technical assistance is needed. Raise and manage manufacturer cases for back-order parts. Raise and manage manufacturer loss of use claims / replacement vehicle requests Proactively chase customers when awaiting authority. Arrange vehicle movements where the repair network does not have capability or capacity to resolve repair. Process rental off hires when a VOR event closes. Follow up events after a no fixable roadside event. Take incoming calls relating to VOR from customers, suppliers and manufacturers. Hold customer VOR calls where applicable. Communicate VOR updates to stakeholders and the business. Escalate concerns to technical colleagues / team leader where appropriate Qualifications & Experience Downtime Controller A good general level of education is required. Able to use Microsoft Word, Excel and Outlook to an intermediate level. General knowledge of vehicles and equipment, Knowledge of vehicle/engine repair, diagnostic processes and garage operating procedures advantageous Additional education, certifications, or related experience is generally preferred; including City and Guilds, IMI or NVQ in motor vehicle repair. Benefits Downtime Controller Annual Company Bonus Matched pension up to 5% Death in Service 4 x salary 25 days annual holiday entitlement + Birthday + Bank Holidays Salary Exchange - Holiday purchase scheme (up to 3 days) Salary Exchange - Car Scheme Health Cash Plan Permanent Health Insurance Company sick pay Free parking Discounted gym memberships Free eye examinations For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
May 02, 2024
Full time
Downtime Controller Chippenham £26,000 - £28,000 Our client are a market leading fleet management company, due to continued growth they are seeking a downtime controller to join their office in Chippenham. The role will be responsible for vehicles off road (VOR) and ensuring all parties are kept abreast of vehicle progress, the company operate on a hybrid model with Monday and Friday working remotely. Key Responsibilities Downtime Controller Responsibility for Vehicle off road (VOR) follow up progression and updates. Responsibility for Progress follow up progression and updates. Take opportunities to reduce the time a vehicle or asset is off road through appropriate challenge to vendor and considering alternate options Review and pursue alternative repair methods such as alternative parts supply Identify trends and escalate network performance concerns to Vendor Management Liaise with manufacturers on repairs where technical assistance is needed. Raise and manage manufacturer cases for back-order parts. Raise and manage manufacturer loss of use claims / replacement vehicle requests Proactively chase customers when awaiting authority. Arrange vehicle movements where the repair network does not have capability or capacity to resolve repair. Process rental off hires when a VOR event closes. Follow up events after a no fixable roadside event. Take incoming calls relating to VOR from customers, suppliers and manufacturers. Hold customer VOR calls where applicable. Communicate VOR updates to stakeholders and the business. Escalate concerns to technical colleagues / team leader where appropriate Qualifications & Experience Downtime Controller A good general level of education is required. Able to use Microsoft Word, Excel and Outlook to an intermediate level. General knowledge of vehicles and equipment, Knowledge of vehicle/engine repair, diagnostic processes and garage operating procedures advantageous Additional education, certifications, or related experience is generally preferred; including City and Guilds, IMI or NVQ in motor vehicle repair. Benefits Downtime Controller Annual Company Bonus Matched pension up to 5% Death in Service 4 x salary 25 days annual holiday entitlement + Birthday + Bank Holidays Salary Exchange - Holiday purchase scheme (up to 3 days) Salary Exchange - Car Scheme Health Cash Plan Permanent Health Insurance Company sick pay Free parking Discounted gym memberships Free eye examinations For more information on this role, please contact Andrew Haddon on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Primary Details Time Type: Full time Worker Type: Employee Senior Financial Accountant London or Leed 12 Month Fixed Term Contract The opportunity QBE are excited to have an opportunity for a Senior Financial Accountant to join our Insurance Accounting function within the Corporate Reporting team on a 12-month fixed term contract. The Corporate Reporting team are responsible for ensuring the integrity of the financial results and providing the business narrative over the balance sheet and P&L. Your new role As a Senior Financial Accountant, you will play a key and leading role in accounting and reporting activities, ensuring the accuracy and consistency of underlying data and liaising with both external and internal customers to manage expectations and ensure continued process excellence. Your primary responsibilities will include: Manage a broad range of accounting activities, working in conjunction with Finance Operations and our Centres of Excellence (CoE), enabling delivery of consolidated results to Group and other key stakeholders Manage and drive the refinement of process, procedures and systems to continuously improve the efficiency and control across accounting and balance sheet substantiation activities Support key stakeholders through the delivery of meaningful variance and trend analysis while working in conjunction with our Finance Operations and Business Partnering teams Oversight of and mentor staff involved in preparation and posting of general ledger journal entries Represent Corporate Reporting and input into projects / change programmes, impacting accounting activities, as necessary Maintain strong relationships with both internal and external stakeholders, including our auditors, to ensure service delivery meets customer expectations Lead colleagues, in a matrix fashion, working on accounting activities, at our offshore shared services centre Work with Senior Finance Managers to set the tone and create a culture of continuous improvement within accounting activities in Finance Operations Work with our Centres of Excellence and external auditors in producing the statutory financial statements for all UK and Ireland based entities About you Be a qualified accountant (for example ACA, ACCA or CIMA) with minimum 2+ years PQE"or have relevant years of working experience Moving from a manager or experienced senior accounting role in practice or industry Have an in depth understanding of best-practice accounting (experience in an insurance environment is preferred but not essential) Be confident building controls into processes"and implementing process improvement Have experience mentoring and developing others Have a strong understanding of excel Have experience working with accounting software (knowledge of tools such as Oracle Fusion and Hyperion Financial Management is preferred but not essential) Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 02, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Senior Financial Accountant London or Leed 12 Month Fixed Term Contract The opportunity QBE are excited to have an opportunity for a Senior Financial Accountant to join our Insurance Accounting function within the Corporate Reporting team on a 12-month fixed term contract. The Corporate Reporting team are responsible for ensuring the integrity of the financial results and providing the business narrative over the balance sheet and P&L. Your new role As a Senior Financial Accountant, you will play a key and leading role in accounting and reporting activities, ensuring the accuracy and consistency of underlying data and liaising with both external and internal customers to manage expectations and ensure continued process excellence. Your primary responsibilities will include: Manage a broad range of accounting activities, working in conjunction with Finance Operations and our Centres of Excellence (CoE), enabling delivery of consolidated results to Group and other key stakeholders Manage and drive the refinement of process, procedures and systems to continuously improve the efficiency and control across accounting and balance sheet substantiation activities Support key stakeholders through the delivery of meaningful variance and trend analysis while working in conjunction with our Finance Operations and Business Partnering teams Oversight of and mentor staff involved in preparation and posting of general ledger journal entries Represent Corporate Reporting and input into projects / change programmes, impacting accounting activities, as necessary Maintain strong relationships with both internal and external stakeholders, including our auditors, to ensure service delivery meets customer expectations Lead colleagues, in a matrix fashion, working on accounting activities, at our offshore shared services centre Work with Senior Finance Managers to set the tone and create a culture of continuous improvement within accounting activities in Finance Operations Work with our Centres of Excellence and external auditors in producing the statutory financial statements for all UK and Ireland based entities About you Be a qualified accountant (for example ACA, ACCA or CIMA) with minimum 2+ years PQE"or have relevant years of working experience Moving from a manager or experienced senior accounting role in practice or industry Have an in depth understanding of best-practice accounting (experience in an insurance environment is preferred but not essential) Be confident building controls into processes"and implementing process improvement Have experience mentoring and developing others Have a strong understanding of excel Have experience working with accounting software (knowledge of tools such as Oracle Fusion and Hyperion Financial Management is preferred but not essential) Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries. We are driven by our purpose of enabling a more resilient future - helping those around us build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we're still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they're covered by a strong insurer. We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
About the role Sytner Group currently has an opening for a highly motivated Assistant Warranty Administrator to join our prestigious dealership at Sytner Land Rover Knutsford. As a Sytner Assistant Warranty Administrator, you will be supporting the Warranty Administrator with costing and invoicing warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. Sytner Assistant Warranty Administrators work a variety of flexible patterns to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate and training will be given. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 02, 2024
Full time
About the role Sytner Group currently has an opening for a highly motivated Assistant Warranty Administrator to join our prestigious dealership at Sytner Land Rover Knutsford. As a Sytner Assistant Warranty Administrator, you will be supporting the Warranty Administrator with costing and invoicing warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. Sytner Assistant Warranty Administrators work a variety of flexible patterns to ensure we provide our customers with the highest possible levels of service. About you Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate and training will be given. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers & colleagues are also a must. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
WHAT YOU'LL DO Position Overview As the HR Operations Manager for LAB (London, Amsterdam, Brussels), you will play a pivotal role in working closely with other HR team members to deliver best-in-class HR Services. You are overseeing the operational side of the LAB HR department, ensuring that all HR processes are efficient, effective, and aligned with the organization's goals and objectives. This role plays a crucial part in managing HR systems, data and compliance. You will work with multiple teams across LAB and wider BCG, acting as a trusted thought partner. You will be people-focused, collaborative, professional and always looking to learn and innovate. You will drive innovation and change by leading multiple projects across LAB to further support the execution of our HR strategy. The exact parameters of the job will alter regularly, and, as a result, you will thrive on change. HR Operations, Reporting & Project Management: Manage & optimise HR workflows across LAB to support Business objectives Conduct comprehensive reviews of current HR processes to identify and implement improvements Work closely with other departments across the LAB Business Services Teams and HR teams from any of our alternative business models (ABM's) to support their operational needs, ensuring seamless integration and collaboration Transition of processes from LAB offices to our Human Resources Shared Services (HRSS) Act as an escalation point for all HR support questions or issues Manage the HR information system (Workday) and other HR technologies to ensure accurate data collection, storage, and reporting Analyze HR data to identify trends, issues, and opportunities for improvement within the organization Lead and contribute to local, regional and global HR projects, support the rollout of new global policies and initiatives Compliance and Vendor Management: Primary point of contact in managing annual risk reviews and (ad hoc) client audits. Ensure compliance with all control objectives, internal policies and external HR regulations Responsible for monthly HR/Payroll reconciliation and audits Oversee new joiner integration and ensure onboarding process is smooth and efficient for all new hires into the business Implementation of new vendors and managing existing relationships to ensure compliance, cost-effectiveness and quality of services Support with Occupational Health referrals and long-term sickness claims Performance Management and Coaching: Provide direction, feedback and coaching to HR Coordinator(s) and HRSS team members Manages responsibilities and workload YOU'RE GOOD AT Strong interpersonal skills to build relationships across the organization and work collaboratively with different departments Ability to develop and implement HR initiatives and programs that support the organizational strategy Strong analytical and problem-solving skills. Attention to detail and leveraging technology to improve HR Operations and reporting. Ability to manage risks in a legally compliant manner and display discretion when handling confidential/sensitive information Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in HR, business or a related field or equivalent experience 5+ years of experience in HR operations, with a proven track record in managing an HR shared services model in a complex organization Demonstrated ability to drive HR process improvement and lead change in a fast-paced environment Experience in professional services is a plus Strong understanding of HR processes (incl. regulatory compliance), HR systems (Workday) and MSOffice YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
May 02, 2024
Full time
WHAT YOU'LL DO Position Overview As the HR Operations Manager for LAB (London, Amsterdam, Brussels), you will play a pivotal role in working closely with other HR team members to deliver best-in-class HR Services. You are overseeing the operational side of the LAB HR department, ensuring that all HR processes are efficient, effective, and aligned with the organization's goals and objectives. This role plays a crucial part in managing HR systems, data and compliance. You will work with multiple teams across LAB and wider BCG, acting as a trusted thought partner. You will be people-focused, collaborative, professional and always looking to learn and innovate. You will drive innovation and change by leading multiple projects across LAB to further support the execution of our HR strategy. The exact parameters of the job will alter regularly, and, as a result, you will thrive on change. HR Operations, Reporting & Project Management: Manage & optimise HR workflows across LAB to support Business objectives Conduct comprehensive reviews of current HR processes to identify and implement improvements Work closely with other departments across the LAB Business Services Teams and HR teams from any of our alternative business models (ABM's) to support their operational needs, ensuring seamless integration and collaboration Transition of processes from LAB offices to our Human Resources Shared Services (HRSS) Act as an escalation point for all HR support questions or issues Manage the HR information system (Workday) and other HR technologies to ensure accurate data collection, storage, and reporting Analyze HR data to identify trends, issues, and opportunities for improvement within the organization Lead and contribute to local, regional and global HR projects, support the rollout of new global policies and initiatives Compliance and Vendor Management: Primary point of contact in managing annual risk reviews and (ad hoc) client audits. Ensure compliance with all control objectives, internal policies and external HR regulations Responsible for monthly HR/Payroll reconciliation and audits Oversee new joiner integration and ensure onboarding process is smooth and efficient for all new hires into the business Implementation of new vendors and managing existing relationships to ensure compliance, cost-effectiveness and quality of services Support with Occupational Health referrals and long-term sickness claims Performance Management and Coaching: Provide direction, feedback and coaching to HR Coordinator(s) and HRSS team members Manages responsibilities and workload YOU'RE GOOD AT Strong interpersonal skills to build relationships across the organization and work collaboratively with different departments Ability to develop and implement HR initiatives and programs that support the organizational strategy Strong analytical and problem-solving skills. Attention to detail and leveraging technology to improve HR Operations and reporting. Ability to manage risks in a legally compliant manner and display discretion when handling confidential/sensitive information Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree in HR, business or a related field or equivalent experience 5+ years of experience in HR operations, with a proven track record in managing an HR shared services model in a complex organization Demonstrated ability to drive HR process improvement and lead change in a fast-paced environment Experience in professional services is a plus Strong understanding of HR processes (incl. regulatory compliance), HR systems (Workday) and MSOffice YOU'LL WORK WITH BCG's HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees-from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.
Senior Purchase Ledger Clerk Job Type: Full-time Location: Walsall, WS9 Salary: £30,000 We are seeking a Senior Purchase Ledger Clerk to lead our purchase ledger department effectively, ensuring an accurate ledger and timely payment of all suppliers. This role involves reporting to the Management Accountant and overseeing the UK purchase ledger function with a focus on raising payments. Day to Day of the role: Oversee the UK purchase ledger function, specifically responsible for raising payments. Record, obtain authorisation, and generate payment for all suppliers. Ensure accurate and timely registration of supplier invoices onto the finance system. Maintain purchase ledger accounts, including payment terms and bank details. Post supplier payments, whether BACS or Direct Debits, in a timely manner and allocate correctly on the ledger. Conduct regular supplier statement reconciliations and follow up actions. Manage petty cash and expense claims, ensuring documentation and approvals are in order. Handle calls for the accounts department and respond to supplier queries promptly. Uphold internal control procedures for invoice approval and payment raising in line with company policy. Support the processing of post and emails received by the accounts payable team. Raise Head Office orders as requested. Adhere to cut-off procedures and resolve queried or disputed invoices/accounts. Monitor and report unusual expenditure and challenge avoidable costs. Provide analysis to support branch, department, and company decision-making. Identify and implement process improvements as part of a continuous improvement programme. Support and mentor team members to ensure they can perform their duties effectively. Required Skills & Qualifications: Proven experience in leading a purchase ledger department. Strong understanding of payment processes and ledger management. Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Proficiency in finance software and MS Office. A commitment to continuous improvement and professional development. Benefits: Competitive salary package. Opportunities for professional growth and development. Supportive team environment. Company pension scheme. To apply for the Purchase Ledger Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 02, 2024
Full time
Senior Purchase Ledger Clerk Job Type: Full-time Location: Walsall, WS9 Salary: £30,000 We are seeking a Senior Purchase Ledger Clerk to lead our purchase ledger department effectively, ensuring an accurate ledger and timely payment of all suppliers. This role involves reporting to the Management Accountant and overseeing the UK purchase ledger function with a focus on raising payments. Day to Day of the role: Oversee the UK purchase ledger function, specifically responsible for raising payments. Record, obtain authorisation, and generate payment for all suppliers. Ensure accurate and timely registration of supplier invoices onto the finance system. Maintain purchase ledger accounts, including payment terms and bank details. Post supplier payments, whether BACS or Direct Debits, in a timely manner and allocate correctly on the ledger. Conduct regular supplier statement reconciliations and follow up actions. Manage petty cash and expense claims, ensuring documentation and approvals are in order. Handle calls for the accounts department and respond to supplier queries promptly. Uphold internal control procedures for invoice approval and payment raising in line with company policy. Support the processing of post and emails received by the accounts payable team. Raise Head Office orders as requested. Adhere to cut-off procedures and resolve queried or disputed invoices/accounts. Monitor and report unusual expenditure and challenge avoidable costs. Provide analysis to support branch, department, and company decision-making. Identify and implement process improvements as part of a continuous improvement programme. Support and mentor team members to ensure they can perform their duties effectively. Required Skills & Qualifications: Proven experience in leading a purchase ledger department. Strong understanding of payment processes and ledger management. Excellent organisational skills and attention to detail. Strong communication and interpersonal skills. Proficiency in finance software and MS Office. A commitment to continuous improvement and professional development. Benefits: Competitive salary package. Opportunities for professional growth and development. Supportive team environment. Company pension scheme. To apply for the Purchase Ledger Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Quantity Surveyor Our client is one of the UKs leading is a multi-disciplinary contracting business, with the skills and expertise to deliver complex projects in complex environments across a number of different service lines, including (but not limited to); LV / HV power, utilities, M&E, EV and renewable energy infrastructure installation, and testing, commissioning and inspection services. The delivery of everything from straightforward solutions to highly complex energy infrastructure projects through an end-to-end approach, using innovation and collaboration and providing excellent value to clients are central to the company's mission, vision and values, and is seen as critical to the continued success of the business. Their staff are tirelessly dedicated to delivering the highest standards of project excellence for a wide and varied client base, which in turn ensures they continue to be a competitive force in the industry. Overview Due to a major contract award requiring commercial support and assistance, our client is now looking to appoint an experienced Quantity Surveyor. Reporting to the Commercial Manager, the main purpose of this role will be to ensure commercial and contractual control and co-ordination of the efforts of all parties involved in the execution of a complex E&I based project. You will provide support to other members of the commercial and quantity surveying teams, and Directors and Managers on all aspects relating to commercial activity. The Role Understanding and negotiating subcontract terms for projects and mitigating risks these may place upon the business prior to any agreement. Maintaining dialogue with relevant operational management, provide commercial advice and guidance; and have a continual understanding of the contract administration status of specified projects to manage WIP across the region with the operational team Ensuring that the internal reports of projects are accurate in respect to risk, costs incurred, projection of costs to spend, contingency and liabilities, variations, claims, sub-contract management, works completed and consequently profit declared From a pre-contract support perspective, review and negotiate terms and conditions, and assist with tenders, bids and negotiations to manage and minimise risk in line with Corporate Governance Provide end to end commercial management and contract administration for multiple contracts and projects The Person Previous experience in the capacity of being a member of a commercial quantity surveying team within a relevant utilities, power, energy, construction, civil engineering M&E or infrastructure environment, and possessing at least 5+ years experience. Sound working knowledge of construction and contract law and various forms of contract (specifically NEC3 / 4) Knowledge and understanding of tendering and procurement processes, from a commercial perspective Knowledge of various construction techniques for a wide array of projects Ability to apply the knowledge and principles of quantity surveying to complex and challenging schemes Experience in managing contractual relationships between clients, customers and contractors A comprehensive commercial understanding of contract price build ups The ability to understand and explain to non-commercial teams complex contracts and clauses Strong communication skills and the ability to build productive relationships with internal and external stakeholders Proactive work ethic and ability to ensure invoicing raised on time to manage levels of WIP throughout the project lifecycle. Proficiency in Microsoft Office Proactive and capable of working independently with minimal supervision. Strong customer focus and a professional demeanour always Excellent organizational and communication skills. Ability to work both independently and as part of a team, establishing and maintaining positive working relationships with colleagues and customers Experience in dealing with early warnings. A highly attractive permanent basic salary and benefits package (relative to experience) is on offer for the successful candidate, coupled with a challenging variety of work and solid career progression, given the companys secured forward order workload and their continued dedication to profitable growth within the UK. JBRP1_UKTJ
May 02, 2024
Full time
Quantity Surveyor Our client is one of the UKs leading is a multi-disciplinary contracting business, with the skills and expertise to deliver complex projects in complex environments across a number of different service lines, including (but not limited to); LV / HV power, utilities, M&E, EV and renewable energy infrastructure installation, and testing, commissioning and inspection services. The delivery of everything from straightforward solutions to highly complex energy infrastructure projects through an end-to-end approach, using innovation and collaboration and providing excellent value to clients are central to the company's mission, vision and values, and is seen as critical to the continued success of the business. Their staff are tirelessly dedicated to delivering the highest standards of project excellence for a wide and varied client base, which in turn ensures they continue to be a competitive force in the industry. Overview Due to a major contract award requiring commercial support and assistance, our client is now looking to appoint an experienced Quantity Surveyor. Reporting to the Commercial Manager, the main purpose of this role will be to ensure commercial and contractual control and co-ordination of the efforts of all parties involved in the execution of a complex E&I based project. You will provide support to other members of the commercial and quantity surveying teams, and Directors and Managers on all aspects relating to commercial activity. The Role Understanding and negotiating subcontract terms for projects and mitigating risks these may place upon the business prior to any agreement. Maintaining dialogue with relevant operational management, provide commercial advice and guidance; and have a continual understanding of the contract administration status of specified projects to manage WIP across the region with the operational team Ensuring that the internal reports of projects are accurate in respect to risk, costs incurred, projection of costs to spend, contingency and liabilities, variations, claims, sub-contract management, works completed and consequently profit declared From a pre-contract support perspective, review and negotiate terms and conditions, and assist with tenders, bids and negotiations to manage and minimise risk in line with Corporate Governance Provide end to end commercial management and contract administration for multiple contracts and projects The Person Previous experience in the capacity of being a member of a commercial quantity surveying team within a relevant utilities, power, energy, construction, civil engineering M&E or infrastructure environment, and possessing at least 5+ years experience. Sound working knowledge of construction and contract law and various forms of contract (specifically NEC3 / 4) Knowledge and understanding of tendering and procurement processes, from a commercial perspective Knowledge of various construction techniques for a wide array of projects Ability to apply the knowledge and principles of quantity surveying to complex and challenging schemes Experience in managing contractual relationships between clients, customers and contractors A comprehensive commercial understanding of contract price build ups The ability to understand and explain to non-commercial teams complex contracts and clauses Strong communication skills and the ability to build productive relationships with internal and external stakeholders Proactive work ethic and ability to ensure invoicing raised on time to manage levels of WIP throughout the project lifecycle. Proficiency in Microsoft Office Proactive and capable of working independently with minimal supervision. Strong customer focus and a professional demeanour always Excellent organizational and communication skills. Ability to work both independently and as part of a team, establishing and maintaining positive working relationships with colleagues and customers Experience in dealing with early warnings. A highly attractive permanent basic salary and benefits package (relative to experience) is on offer for the successful candidate, coupled with a challenging variety of work and solid career progression, given the companys secured forward order workload and their continued dedication to profitable growth within the UK. JBRP1_UKTJ
Primary Details Time Type: Full time Worker Type: Employee Head of Compliance Monitoring London The Opportunity QBE Europe is currently recruiting for a Head of Compliance Monitoring to join a well-established and successful compliance team in our London office. In this role you will lead the respective part of the Compliance function to ensure the delivery of the department's strategic objectives, provide guidance and develop Compliance Manager (as appropriate) and their team and deputize for the Compliance Director as appropriate. Your new role Assist the Compliance Director in the formulation of key objectives and priorities for the Compliance department and prepare the annual compliance monitoring plan . Delivery of a plan for the monitoring and assessment of ongoing compliance with regulatory requirements across the business wherever there is EO regulatory exposure. Build and maintain strong and effective relationships with key internal and external stakeholders to ensure that monitoring plan delivery meets the business' expectations. Undertake all aspects of Monitoring review work, ensuring the plan is delivered within agreed timescales. Take lead role in dealing with respective area of Compliance with relevant EO senior management and EMB members and group equivalents. Provide compliance management information with appropriate analytic analysis to evidence the monitoring approach to senior management including the preparation of Board and committee reports to ensure management are up to date and are aware of key issues. Recognize and assess potential risks to objectives and where appropriate take action to remove or reduce impact or probability of the risk occurring, and report as appropriate and undertake formal risk or control assessments (if relevant). Assist in the implementation of relevant Compliance Risk dashboards and other documentation to ensure SII compliance. Actively promote and embed a positive compliance culture throughout the business. Liaise with other assurance functions (e.g. UGD,IA) to ensure a coordinated approach and minimize duplication. Ensure regular communication with peers across QBE, as appropriate to ensure consistency, transfer of knowledge and promotion of best practice. Maintain detailed knowledge of UK regulatory requirements, Lloyd's requirements and awareness of other relevant regulatory requirements. Co-ordinate responses to any internal audit reviews of the Compliance function to provide accurate audit information. Co-ordinate responses to any regulatory risk assessments, visits or information requests, and to provide accurate information. Participate on internal working groups and committees as appropriate to ensure regulatory requirements are appropriately considered. Develop and coach the team so as to ensure the required standards of performance and support the continuing personal and professional development of all team members increasing their capability and share knowledge and best practice. Assist the team members in developing their roles in line with succession plans and help facilitate for them to meet agreed objectives within QBE EO Appraise team performance, including performance of team members to assist them in developing their roles through the Me at QBE process. Ad hoc project work as required and delivered within time and quality expectations. About you Experience in a senior supervision or policy role within a regulatory authority. Management of projects and resources. Experience in a senior compliance role within an insurance company. Ability to communicate effectively at all levels. Represent QBE to external stakeholders. Strong written skills, including ability to assess business impacts. Project management skills. Ability to influence others to obtain information and manage action plans to conclusion in agreed timescales. Handle multiple and changing priorities. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (). Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. APPLY NOW and let's make it happen! How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Head of Compliance Monitoring London The Opportunity QBE Europe is currently recruiting for a Head of Compliance Monitoring to join a well-established and successful compliance team in our London office. In this role you will lead the respective part of the Compliance function to ensure the delivery of the department's strategic objectives, provide guidance and develop Compliance Manager (as appropriate) and their team and deputize for the Compliance Director as appropriate. Your new role Assist the Compliance Director in the formulation of key objectives and priorities for the Compliance department and prepare the annual compliance monitoring plan . Delivery of a plan for the monitoring and assessment of ongoing compliance with regulatory requirements across the business wherever there is EO regulatory exposure. Build and maintain strong and effective relationships with key internal and external stakeholders to ensure that monitoring plan delivery meets the business' expectations. Undertake all aspects of Monitoring review work, ensuring the plan is delivered within agreed timescales. Take lead role in dealing with respective area of Compliance with relevant EO senior management and EMB members and group equivalents. Provide compliance management information with appropriate analytic analysis to evidence the monitoring approach to senior management including the preparation of Board and committee reports to ensure management are up to date and are aware of key issues. Recognize and assess potential risks to objectives and where appropriate take action to remove or reduce impact or probability of the risk occurring, and report as appropriate and undertake formal risk or control assessments (if relevant). Assist in the implementation of relevant Compliance Risk dashboards and other documentation to ensure SII compliance. Actively promote and embed a positive compliance culture throughout the business. Liaise with other assurance functions (e.g. UGD,IA) to ensure a coordinated approach and minimize duplication. Ensure regular communication with peers across QBE, as appropriate to ensure consistency, transfer of knowledge and promotion of best practice. Maintain detailed knowledge of UK regulatory requirements, Lloyd's requirements and awareness of other relevant regulatory requirements. Co-ordinate responses to any internal audit reviews of the Compliance function to provide accurate audit information. Co-ordinate responses to any regulatory risk assessments, visits or information requests, and to provide accurate information. Participate on internal working groups and committees as appropriate to ensure regulatory requirements are appropriately considered. Develop and coach the team so as to ensure the required standards of performance and support the continuing personal and professional development of all team members increasing their capability and share knowledge and best practice. Assist the team members in developing their roles in line with succession plans and help facilitate for them to meet agreed objectives within QBE EO Appraise team performance, including performance of team members to assist them in developing their roles through the Me at QBE process. Ad hoc project work as required and delivered within time and quality expectations. About you Experience in a senior supervision or policy role within a regulatory authority. Management of projects and resources. Experience in a senior compliance role within an insurance company. Ability to communicate effectively at all levels. Represent QBE to external stakeholders. Strong written skills, including ability to assess business impacts. Project management skills. Ability to influence others to obtain information and manage action plans to conclusion in agreed timescales. Handle multiple and changing priorities. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (). Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; 5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report ( Link ). About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! To find out more about why you should work for QBE, visit our careers website. What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. APPLY NOW and let's make it happen! How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
The Skills and Employment Unit promotes and delivers the Mayor's Skills for Londoners (SfL) strategy, policies and their associated delivery priorities. The Programmes Officer role is situated in the Programmes Management Office (PMO) and is responsible for managing the budget and performance of the Skills and Employment portfolio. It is responsible for developing and managing the programme governance to ensure successful delivery and compliance across programmes with regulations e.g., GLA Contractual and Grant and Funding Rules requirements. It also coordinates the Corporate processes including managing the corporate dashboard, finance processes and data governance. This role will have overall responsibility in support of the Principal Programme Officer to capture the performance of the programme delivery and manage the AEB programme. You will be required to work as part of a team, be able to work across multiple work strands, deliver high-quality PMO support, and resolve issues quickly and effectively in a professional manner. We are looking for an individual with experience and knowledge of project and programme management specifically the understanding of programme management office functions including: project planning financial and performance analysis risk management issue resolution evaluation. This role is particularly suited to someone who wants to advance their career in project and programme management. Principal accountabilities Develop and maintain robust Programme governance that ensures the successful delivery of the programme in alignment with Mayoral approvals and other guidelines. Work with senior delivery managers to monitor programme delivery, outputs, results and expenditure ensuring that risks and issues are properly recorded and mitigating controls are in place and reviewed regularly. Produce high-quality programme reports and dashboards for several stakeholders including but not limited to the Assistant Director-led Skills Programmes Board, AEB Mayoral Board, and externally for the Skills for Londoners Board, Skills for Londoners Partnership Board and the London Recovery Programme. Contribute to the provision of robust and timely programme tools, systems, templates and processes for Provider Managers including new processes related to programme management and providing training and support to use the tools. Contribute to any other related additional programme and performance management assignments including the completion of the Corporate quarterly Performance dashboard. Supervise Project Support Officers in a matrix environment in the completion of responsibilities, providing advice and guidance where needed. Support the development of data governance processes for the Unit. Realise the benefits of London s diversity by promoting and enabling equality of opportunities, promoting the diverse needs and aspirations of London s communities. Manage resources allocated to the job in accordance with the Authority s policies and Code of Ethics and Standards; and Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross department and cross-organisational groups and project teams. Person specification Technical requirements/experience/qualifications A degree or professional qualification in portfolio, programme or project management or in management of project/Programme management office (PMO) or related subjects preferably to post-graduate level. Demonstrable ability, experience and knowledge of project and programme management including the understanding of programme management office functions including project planning, financial and performance analysis and management, risk management, issue resolution and evaluation. High-level knowledge and experience in MS Excel, with the ability to develop reports and dashboards, and maintain and analyse spreadsheets and databases. Experience of, or ability to acquire knowledge, in specialised software packages such as Power BI, SQL or SPSS is highly desirable. Well-developed IT skills, experience in using financial and claims management systems and processes, excellent report-writing skills and a high level of numeracy. Experience in records management and an understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Experience working with the Adult Education Budget or Skills and Employment programme is highly desirable. Behavioural competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver messages effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring the team s work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework. This role is based at London Fire Brigade s Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the Additional Documents section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. CV applicant name - (phone number removed . Applications submitted without a Personal Statement will not be considered. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability click apply for full job details
May 01, 2024
Contractor
The Skills and Employment Unit promotes and delivers the Mayor's Skills for Londoners (SfL) strategy, policies and their associated delivery priorities. The Programmes Officer role is situated in the Programmes Management Office (PMO) and is responsible for managing the budget and performance of the Skills and Employment portfolio. It is responsible for developing and managing the programme governance to ensure successful delivery and compliance across programmes with regulations e.g., GLA Contractual and Grant and Funding Rules requirements. It also coordinates the Corporate processes including managing the corporate dashboard, finance processes and data governance. This role will have overall responsibility in support of the Principal Programme Officer to capture the performance of the programme delivery and manage the AEB programme. You will be required to work as part of a team, be able to work across multiple work strands, deliver high-quality PMO support, and resolve issues quickly and effectively in a professional manner. We are looking for an individual with experience and knowledge of project and programme management specifically the understanding of programme management office functions including: project planning financial and performance analysis risk management issue resolution evaluation. This role is particularly suited to someone who wants to advance their career in project and programme management. Principal accountabilities Develop and maintain robust Programme governance that ensures the successful delivery of the programme in alignment with Mayoral approvals and other guidelines. Work with senior delivery managers to monitor programme delivery, outputs, results and expenditure ensuring that risks and issues are properly recorded and mitigating controls are in place and reviewed regularly. Produce high-quality programme reports and dashboards for several stakeholders including but not limited to the Assistant Director-led Skills Programmes Board, AEB Mayoral Board, and externally for the Skills for Londoners Board, Skills for Londoners Partnership Board and the London Recovery Programme. Contribute to the provision of robust and timely programme tools, systems, templates and processes for Provider Managers including new processes related to programme management and providing training and support to use the tools. Contribute to any other related additional programme and performance management assignments including the completion of the Corporate quarterly Performance dashboard. Supervise Project Support Officers in a matrix environment in the completion of responsibilities, providing advice and guidance where needed. Support the development of data governance processes for the Unit. Realise the benefits of London s diversity by promoting and enabling equality of opportunities, promoting the diverse needs and aspirations of London s communities. Manage resources allocated to the job in accordance with the Authority s policies and Code of Ethics and Standards; and Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross department and cross-organisational groups and project teams. Person specification Technical requirements/experience/qualifications A degree or professional qualification in portfolio, programme or project management or in management of project/Programme management office (PMO) or related subjects preferably to post-graduate level. Demonstrable ability, experience and knowledge of project and programme management including the understanding of programme management office functions including project planning, financial and performance analysis and management, risk management, issue resolution and evaluation. High-level knowledge and experience in MS Excel, with the ability to develop reports and dashboards, and maintain and analyse spreadsheets and databases. Experience of, or ability to acquire knowledge, in specialised software packages such as Power BI, SQL or SPSS is highly desirable. Well-developed IT skills, experience in using financial and claims management systems and processes, excellent report-writing skills and a high level of numeracy. Experience in records management and an understanding of General Data Protection Regulations (GDPR) and how this influences data processing and data sharing. Experience working with the Adult Education Budget or Skills and Employment programme is highly desirable. Behavioural competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 2 indicators of effective performance Proactively seeks new information sources to progress research agendas and address gaps in knowledge Grasps limitations of or assumptions behind data sources, disregarding those that lack quality Analyses and integrates qualitative and quantitative data to find new insights Translates research outcomes into concise, meaningful reports Identifies relevant and practical research questions for the future Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver messages effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 2 indicators of effective performance Develops new professional relationships Understands the needs of others, the constraints they face and the levers to their engagement Understands differences, anticipates areas of conflict and takes action Fosters an environment where others feel respected Identifies opportunities for joint working to minimise duplication and deliver shared goals Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time to a high standard. Level 2 indicators of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring the team s work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 2 indicators of effective performance Processes and distils a variety of information to understand a problem fully Proposes options for solutions to presented problems Builds on the ideas of others to encourage creative problem solving Thinks laterally about own work, considering different ways to approach problems Seeks the opinions and experiences of others to understand different approaches to problem-solving The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework. This role is based at London Fire Brigade s Head Office (Union Street SE1 0LL). GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the Additional Documents section of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g. CV applicant name - (phone number removed . Applications submitted without a Personal Statement will not be considered. London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability click apply for full job details
Procurement Officer Hemel Hempstead (Hybrid/Smart Working) Salary £35,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday - Friday, Flexibility Negotiable) Thrive Homes is currently seeking a Procurement Officer to take charge of all procurement and contract management activities in line with Thrive's Strategic Framework and operational objectives, including the Procurement & Contracting Policy. As the Procurement Officer, your primary responsibility will be to collaborate with business leads across departments to devise their yearly procurement plans, provide advice on market routes, and support pre-market engagement where appropriate. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: To develop and lead Thrive's Procurement Forward Plan - working with Business Leads and Senior Managers to ensure the impact on resources is understood and mitigated where possible. To manage the contract with insurance brokers, oversee day to day insurance portfolio and claims. To lead end to end procurements with use of tendering, framework agreements, quotations and other sourcing tools to drive best value. To provide guidance, training and advice to how contracts are managed - holding key stakeholders to account where advice is not followed, including attending supplier meetings with them where necessary. To maintain Thrive's Contracts Register - ensuring electronic and or hard copies of contracts are kept filed as appropriate. Compliance with Public Contract Regulations 2015 in terms of supply chain management of suppliers. Develop an intelligent network of housing procurement colleagues so that best practice is shared and benchmarking is utilised. Keep up to date with all regulatory information - specifically Public Contracts Regulations 2015 and the Landlord and Tenant Act (Section 20). Requirements: Demonstrable experience as a Procurement Officer or within a similar position. Passionate and proactive in your approach. Proficiency in Microsoft Office and purchasing software. Strong communication and negotiation skills. Working towards MCIPS or can evidence qualification by experience would be beneficial but is not essential. Strong ability to rapidly absorb and understand fresh areas of knowledge for new products and services. Benefits: Thrive's Top 10! Annual Leave - 25 days per year increasing by length of service (up to 30 days). Buy or sell annual leave Generous family friendly provision Pension - Thrive Homes will pay double your contribution (up to 10%). Discretionary Bonus Life assurance - a payment of 3x your salary Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services. Virtual GP Service (available 24/7) Wellbeing reward scheme (earn vouchers through a health app) A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different! All roles at Thrive are subject to a basic DBS check. Closing date: Wednesday 22nd May 2024 Interview date: Friday 24th May 2024 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible, shortlisting will be conducted throughout the campaign. About Thrive Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year. Thrive's Approach Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people. Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
May 01, 2024
Full time
Procurement Officer Hemel Hempstead (Hybrid/Smart Working) Salary £35,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday - Friday, Flexibility Negotiable) Thrive Homes is currently seeking a Procurement Officer to take charge of all procurement and contract management activities in line with Thrive's Strategic Framework and operational objectives, including the Procurement & Contracting Policy. As the Procurement Officer, your primary responsibility will be to collaborate with business leads across departments to devise their yearly procurement plans, provide advice on market routes, and support pre-market engagement where appropriate. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: To develop and lead Thrive's Procurement Forward Plan - working with Business Leads and Senior Managers to ensure the impact on resources is understood and mitigated where possible. To manage the contract with insurance brokers, oversee day to day insurance portfolio and claims. To lead end to end procurements with use of tendering, framework agreements, quotations and other sourcing tools to drive best value. To provide guidance, training and advice to how contracts are managed - holding key stakeholders to account where advice is not followed, including attending supplier meetings with them where necessary. To maintain Thrive's Contracts Register - ensuring electronic and or hard copies of contracts are kept filed as appropriate. Compliance with Public Contract Regulations 2015 in terms of supply chain management of suppliers. Develop an intelligent network of housing procurement colleagues so that best practice is shared and benchmarking is utilised. Keep up to date with all regulatory information - specifically Public Contracts Regulations 2015 and the Landlord and Tenant Act (Section 20). Requirements: Demonstrable experience as a Procurement Officer or within a similar position. Passionate and proactive in your approach. Proficiency in Microsoft Office and purchasing software. Strong communication and negotiation skills. Working towards MCIPS or can evidence qualification by experience would be beneficial but is not essential. Strong ability to rapidly absorb and understand fresh areas of knowledge for new products and services. Benefits: Thrive's Top 10! Annual Leave - 25 days per year increasing by length of service (up to 30 days). Buy or sell annual leave Generous family friendly provision Pension - Thrive Homes will pay double your contribution (up to 10%). Discretionary Bonus Life assurance - a payment of 3x your salary Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services. Virtual GP Service (available 24/7) Wellbeing reward scheme (earn vouchers through a health app) A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different! All roles at Thrive are subject to a basic DBS check. Closing date: Wednesday 22nd May 2024 Interview date: Friday 24th May 2024 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible, shortlisting will be conducted throughout the campaign. About Thrive Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year. Thrive's Approach Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people. Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 01.05.2024 We have a fantastic opportunity for an Assistant Finance Analyst to join our team within Vistry East Yorkshire, at our office in Leeds. As our Assistant Finance Analyst, you will be responsible for monthly Management Accounts and Reporting within the Region. An ambitious and proactive Assistant Finance Analyst is required to contribute to the continued success of the team. This role offers study support and the successful Assistant Finance Analyst should have the ambition to progress through their studies towards a professional qualification. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality AAT studier/AAT qualified Experience in working within a Finance function Good knowledge of Microsoft Office Strong knowledge of Microsoft Excel Willingness to learn and progress Attention to detail and accuracy Ability to work as an effective team member ACCA/CIMA studier Previous Housebuilding experience (desirable) COINS/Anaplan experience (desirable) More about the Assistant Finance Analyst role Preparation on production of monthly Management Accounts, Balance sheet reconciliation preparation and variance analysis, Collaborate with other departments and reduce cost variances, Weekly cashflow forecasts and recharge invoicing for Joint Ventures, Monitoring and recovery of aged debt and retention balances, Management of monthly bulk deal revenue claims, Assist the Financial Controller with the Annual External Audit, Assisting in the preparation of schedules as required by Group Finance, Supporting the Finance Team in the month-end close process, Contribution to ongoing continuous improvement of processes within the Division, and Other ad hoc duties as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 01, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry East Yorkshire Department: Finance & Tax Contract Type: Permanent - Full Time Job Location: Leeds, West Yorkshire Date Posted: 01.05.2024 We have a fantastic opportunity for an Assistant Finance Analyst to join our team within Vistry East Yorkshire, at our office in Leeds. As our Assistant Finance Analyst, you will be responsible for monthly Management Accounts and Reporting within the Region. An ambitious and proactive Assistant Finance Analyst is required to contribute to the continued success of the team. This role offers study support and the successful Assistant Finance Analyst should have the ambition to progress through their studies towards a professional qualification. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality AAT studier/AAT qualified Experience in working within a Finance function Good knowledge of Microsoft Office Strong knowledge of Microsoft Excel Willingness to learn and progress Attention to detail and accuracy Ability to work as an effective team member ACCA/CIMA studier Previous Housebuilding experience (desirable) COINS/Anaplan experience (desirable) More about the Assistant Finance Analyst role Preparation on production of monthly Management Accounts, Balance sheet reconciliation preparation and variance analysis, Collaborate with other departments and reduce cost variances, Weekly cashflow forecasts and recharge invoicing for Joint Ventures, Monitoring and recovery of aged debt and retention balances, Management of monthly bulk deal revenue claims, Assist the Financial Controller with the Annual External Audit, Assisting in the preparation of schedules as required by Group Finance, Supporting the Finance Team in the month-end close process, Contribution to ongoing continuous improvement of processes within the Division, and Other ad hoc duties as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
We have a great opportunity for a Managing Quantity Surveyor to join our team within Vistry Bristol, at our Emerson Green office in Briistol. As our Managing Quantity Surveyor, you will be responsible for encouraging and creating a teamwork culture throughout, recognising the responsibilities of the Line Management Structure, whereby opportunities are maximised and problems are identified and resolved to the overall benefit of the team and the company. You will take responsibility for the Quantity Surveying functions and assist in the procurement of subcontracts on contracts allocated by the Commercial Managers from award through to the agreement of the final account. You will maximise profitability having regard to client/subcontractor relations and the companies strategic objectives with regard to repeat business, the Partnering Ethic, and the risk / reward philosophy. You will participate in the management of the team including assisting in recruitment, providing direction, leadership, together with training and development requirements of Quantity Surveyors reporting to the job holder. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree qualified and member of the RICS or CIOB (or moving towards professional membership). The successful candidate will have experience of working within the Construction industry, specifically on mixed use residential developments including Extra Care. Previous experience at Senior or Managing QS or Commercial Manager level is essential for the role. Sub-contract Payment recommendation Sub-contract Order recommendation Interim Valuation submission and Final Account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Willing to work extra to meet deadlines as and when the business needs require it Desirable - Training of and understanding of COINs Training of and understanding of 4p (Viewpoint) More about the Managing Quantity Surveyor role Maximise recovery through Clients and Subcontractors accounts. Optimise cash flow through external valuations and control of subcontractor accounts. Provide assistance to Financial Department in the recovery of outstanding monies. Monitor and facilitate the recovery of retention and the like. Ensure correct contractual procedures are operated for both Main Contracts and Subcontracts. Monitor that subcontract conditions are 'Back to Back' with main contract conditions or with maximum risk transfer. Provide pre-contract advice to Estimating Department related to amended Terms and Conditions of Main contracts and resource availability for forward workload Claims preparation and recovery Provide monthly Cost Value Reports and monthly Margin Analysis in conjunction with Line Management Forecast Out-turn Margin/Commercial Analysis / programme / progress in conjunction with Line Management and review monthly. Forecast contract turnover in conjunction with Line Management and adjust as necessary. Training and development Motivate, plan, co-ordinate, maintain and develop staff to undertake current and prospective workloads. Participate and actively encourage both Company training courses and on the job training. Responsibility for RICS / CIOB training requirements with specific responsibility for certain APC candidates. Monitor and record individual performances on an ongoing basis together with annual appraisals. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
May 01, 2024
Full time
We have a great opportunity for a Managing Quantity Surveyor to join our team within Vistry Bristol, at our Emerson Green office in Briistol. As our Managing Quantity Surveyor, you will be responsible for encouraging and creating a teamwork culture throughout, recognising the responsibilities of the Line Management Structure, whereby opportunities are maximised and problems are identified and resolved to the overall benefit of the team and the company. You will take responsibility for the Quantity Surveying functions and assist in the procurement of subcontracts on contracts allocated by the Commercial Managers from award through to the agreement of the final account. You will maximise profitability having regard to client/subcontractor relations and the companies strategic objectives with regard to repeat business, the Partnering Ethic, and the risk / reward philosophy. You will participate in the management of the team including assisting in recruitment, providing direction, leadership, together with training and development requirements of Quantity Surveyors reporting to the job holder. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Degree qualified and member of the RICS or CIOB (or moving towards professional membership). The successful candidate will have experience of working within the Construction industry, specifically on mixed use residential developments including Extra Care. Previous experience at Senior or Managing QS or Commercial Manager level is essential for the role. Sub-contract Payment recommendation Sub-contract Order recommendation Interim Valuation submission and Final Account recommendation Strong team player, with the entrepreneurial ability to operate and excel in a changing on-site environment Willing to work extra to meet deadlines as and when the business needs require it Desirable - Training of and understanding of COINs Training of and understanding of 4p (Viewpoint) More about the Managing Quantity Surveyor role Maximise recovery through Clients and Subcontractors accounts. Optimise cash flow through external valuations and control of subcontractor accounts. Provide assistance to Financial Department in the recovery of outstanding monies. Monitor and facilitate the recovery of retention and the like. Ensure correct contractual procedures are operated for both Main Contracts and Subcontracts. Monitor that subcontract conditions are 'Back to Back' with main contract conditions or with maximum risk transfer. Provide pre-contract advice to Estimating Department related to amended Terms and Conditions of Main contracts and resource availability for forward workload Claims preparation and recovery Provide monthly Cost Value Reports and monthly Margin Analysis in conjunction with Line Management Forecast Out-turn Margin/Commercial Analysis / programme / progress in conjunction with Line Management and review monthly. Forecast contract turnover in conjunction with Line Management and adjust as necessary. Training and development Motivate, plan, co-ordinate, maintain and develop staff to undertake current and prospective workloads. Participate and actively encourage both Company training courses and on the job training. Responsibility for RICS / CIOB training requirements with specific responsibility for certain APC candidates. Monitor and record individual performances on an ongoing basis together with annual appraisals. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Job Title: FRU Team leader Location: Liverpool Salary: £29,301 Plus 4.2k comission Job Type : Permanent, full time What you will be doing: To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly assessing the liability position on the claim whilst providing first class service to our customers To drive forward the objective to manage claims effectively to deliver the right outcome for our Customers and Haven Insurance To lead by example and endorse the company behaviours and values Responsibility for staff performance management, training and development to maximise efficiency and quality output in line with department KPI's & objectives To achieve first class technical and quality claims handling within the First Response Unit To maximise Policyholder use of our network for repairs, hire and Solicitors on both fault and non-fault claims to drive a positive customer journey To maximise the team's capture of Third Party injuries, repair and hire claims by way of intervention on fault claims To ensure that a fully effective leakage control programme is in place with particular focus on liability decision making Utilising internal and external companies to gain as much information on each claim as possible to make a timely liability decision Key Responsibilities Complaints handling, dealing as first level complaints handler capable of resolving the majority of complaints generated on the team to the customer's satisfaction Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file and prompt correct liability decision making To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Participation in the supplier management process when required Ensure the team's service levels to all customers are in line with set standards Ensure the effective management of inbound call handling philosophies are adhered to Drive adherence to relevant referral processes within the team Be the main technical referral point for the team with the ability to display thorough knowledge on areas of indemnity, liability, recovery and quantifying claims Maximise the imparting of technical knowledge to the team by way of mentoring and coaching Performance management of staff, dealing with all aspects of people management including absence, holidays, time management, monthly one to one meetings, training and development, disciplinary procedures and staff welfare What we're looking for Competent in department processes, philosophies and use of suppliers Highly motivated self-starter Proficient complaints handling capability Clear, focused and determined approach to problem solving Authoritative manner with ability to listen Strong technical experience Persuasive, strong and confident negotiation skills Mature approach with the ability to command the respect of the team ? About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Enhanced Company Pension Scheme Online vouchers and discounts Fresh fruit Deliveries twice a week £250 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: A wide Network of Mental Health First Aiders 4 free counselling sessions CBT programmes available with a trained Therapist Mentor Unlimited access to a councillor 365 days a year, 24/7 Dress Down Days Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events If this is you please click apply Candidates with experience or relevant job titles of; Loss Notification Operations Manager, Loss Reporting Team Supervisor, Initial Loss Assessment Coordinator, First Notice of Loss Supervisor, Incident Reporting Team Leader, Claims Intake Manager, Loss Notification Handling Supervisor, Initial Claims Assessment Coordinator, Incident Response Team Leader, Loss Reporting Operations Supervisor will all be considered
May 01, 2024
Full time
Job Title: FRU Team leader Location: Liverpool Salary: £29,301 Plus 4.2k comission Job Type : Permanent, full time What you will be doing: To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly assessing the liability position on the claim whilst providing first class service to our customers To drive forward the objective to manage claims effectively to deliver the right outcome for our Customers and Haven Insurance To lead by example and endorse the company behaviours and values Responsibility for staff performance management, training and development to maximise efficiency and quality output in line with department KPI's & objectives To achieve first class technical and quality claims handling within the First Response Unit To maximise Policyholder use of our network for repairs, hire and Solicitors on both fault and non-fault claims to drive a positive customer journey To maximise the team's capture of Third Party injuries, repair and hire claims by way of intervention on fault claims To ensure that a fully effective leakage control programme is in place with particular focus on liability decision making Utilising internal and external companies to gain as much information on each claim as possible to make a timely liability decision Key Responsibilities Complaints handling, dealing as first level complaints handler capable of resolving the majority of complaints generated on the team to the customer's satisfaction Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file and prompt correct liability decision making To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Participation in the supplier management process when required Ensure the team's service levels to all customers are in line with set standards Ensure the effective management of inbound call handling philosophies are adhered to Drive adherence to relevant referral processes within the team Be the main technical referral point for the team with the ability to display thorough knowledge on areas of indemnity, liability, recovery and quantifying claims Maximise the imparting of technical knowledge to the team by way of mentoring and coaching Performance management of staff, dealing with all aspects of people management including absence, holidays, time management, monthly one to one meetings, training and development, disciplinary procedures and staff welfare What we're looking for Competent in department processes, philosophies and use of suppliers Highly motivated self-starter Proficient complaints handling capability Clear, focused and determined approach to problem solving Authoritative manner with ability to listen Strong technical experience Persuasive, strong and confident negotiation skills Mature approach with the ability to command the respect of the team ? About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Enhanced Company Pension Scheme Online vouchers and discounts Fresh fruit Deliveries twice a week £250 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: A wide Network of Mental Health First Aiders 4 free counselling sessions CBT programmes available with a trained Therapist Mentor Unlimited access to a councillor 365 days a year, 24/7 Dress Down Days Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events If this is you please click apply Candidates with experience or relevant job titles of; Loss Notification Operations Manager, Loss Reporting Team Supervisor, Initial Loss Assessment Coordinator, First Notice of Loss Supervisor, Incident Reporting Team Leader, Claims Intake Manager, Loss Notification Handling Supervisor, Initial Claims Assessment Coordinator, Incident Response Team Leader, Loss Reporting Operations Supervisor will all be considered
Primary Details Time Type: Full time Worker Type: Employee The opportunity We have an exciting opportunity to join a professional, innovative, and friendly internal audit team. As a key member of QBE Group Internal Audit (GIA) you will help conduct internal audits across various divisional functions, processes and controls, in order to assess risk, propose solutions, and add value to the business. Your new role Assist in a diverse range of internal audits and engagements across the European Operations division. Perform and document internal audit planning and testing to a high standard and within timelines. Report and communicate audit results, working with management to address risk and control deficiencies; recommend remediation or control improvements, and monitor management actions. Support the implementation of best practices and new initiatives such as data analysis and agile approaches to improve efficiency and effectiveness of the team. Build and maintain effective working relationships with management, staff, and stakeholders within and outside the audits. Participate in GIA's Centre of Excellence programmes, such as underwriting, claims, ESG, data analytics, and risk culture. Potential for travel to various offices within the UK and Europe. About you: Some experience in audit or risk management within the insurance or the financial services sector would be advantageous. A relevant professional qualification, or a willingness to pursue. An analytical thinker, with the ability to explore and evaluate information, including the use of data analysis techniques. Strong communication and interpersonal skills with the ability to build relationships with stakeholders. A commitment to ongoing learning and development. Effective and engaged in a hybrid work environment. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include: Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The opportunity We have an exciting opportunity to join a professional, innovative, and friendly internal audit team. As a key member of QBE Group Internal Audit (GIA) you will help conduct internal audits across various divisional functions, processes and controls, in order to assess risk, propose solutions, and add value to the business. Your new role Assist in a diverse range of internal audits and engagements across the European Operations division. Perform and document internal audit planning and testing to a high standard and within timelines. Report and communicate audit results, working with management to address risk and control deficiencies; recommend remediation or control improvements, and monitor management actions. Support the implementation of best practices and new initiatives such as data analysis and agile approaches to improve efficiency and effectiveness of the team. Build and maintain effective working relationships with management, staff, and stakeholders within and outside the audits. Participate in GIA's Centre of Excellence programmes, such as underwriting, claims, ESG, data analytics, and risk culture. Potential for travel to various offices within the UK and Europe. About you: Some experience in audit or risk management within the insurance or the financial services sector would be advantageous. A relevant professional qualification, or a willingness to pursue. An analytical thinker, with the ability to explore and evaluate information, including the use of data analysis techniques. Strong communication and interpersonal skills with the ability to build relationships with stakeholders. A commitment to ongoing learning and development. Effective and engaged in a hybrid work environment. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include: Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.