Corporate Administrator Permanent Salary Up to £30K Leicester LE1 Hours Monday to Friday 8.45am to 5pm Corporate Administrator / Administrator / Brokerage / Leicester / LE1 The Recruitment Group is proud to be working busy multi-utility energy consultant based in the heart of Leicester. Main duties and responsibilities of the Corporate Administrator • Complex Query Management: Take full ownership of complex customer queries from the point of logging to resolution. This involves understanding the intricacies of each query, analysing the issues, and working closely with relevant departments/suppliers to provide effective solutions. • Daily Updates and Query Maintenance: Provide daily updates to customers on the status of their queries. Manage and maintain an organized log of all queries, ensuring that each is tracked and resolved in a timely manner. • Energy Management and Bill Validation: Play a critical role in energy management by overseeing the accuracy of bill validations. Identify discrepancies, negotiate with suppliers, and ensure customers are charged correctly according to their energy usage and contract rates and terms. • Deadline-Oriented: Demonstrate a strong ability to work towards and meet deadlines without compromising on the quality of work. Efficient time management and prioritization are key. • Pressure Management: Exhibit resilience and the ability to maintain high performance under pressure. The role requires managing multiple tasks and queries simultaneously in a fast- paced environment. • Solution Presentation: Communicate effectively with customers, suppliers, and internal stakeholders, presenting solutions in a clear and concise manner. Foster strong relationships by ensuring that all solutions are tailored to meet customer needs. • Initiative: Demonstrate the ability to think under your own initiative. Be a self-starter who can identify improvements in processes and propose innovative solutions without direct supervision. Experience/knowledge requirements for the Corporate Administrator • At least 2 years experience in dealing with corporate clients in the energy industry, ideally within a brokerage. • Track record of exceeding targets. • Excellent phone manner and rapport building skills. • Outstanding organisational skills and attention to detail. • Intermediate to high level capability of Microsoft Excel. • Able to work under pressure and can follow instructions. • Positive attitude who works well in a team. • Confident to give and accept constructive feedback. Benefits of the Corporate Administrator • Annual pay review • Regular incentives • 33 days holiday (including bank holidays, and 2 of these can be taken as mental-health days). • Breakout room with PlayStation, arcade machine and pool table. • The opportunity to progress within a growing company. Please contact Recruitment Group on the contact details provided
May 03, 2024
Full time
Corporate Administrator Permanent Salary Up to £30K Leicester LE1 Hours Monday to Friday 8.45am to 5pm Corporate Administrator / Administrator / Brokerage / Leicester / LE1 The Recruitment Group is proud to be working busy multi-utility energy consultant based in the heart of Leicester. Main duties and responsibilities of the Corporate Administrator • Complex Query Management: Take full ownership of complex customer queries from the point of logging to resolution. This involves understanding the intricacies of each query, analysing the issues, and working closely with relevant departments/suppliers to provide effective solutions. • Daily Updates and Query Maintenance: Provide daily updates to customers on the status of their queries. Manage and maintain an organized log of all queries, ensuring that each is tracked and resolved in a timely manner. • Energy Management and Bill Validation: Play a critical role in energy management by overseeing the accuracy of bill validations. Identify discrepancies, negotiate with suppliers, and ensure customers are charged correctly according to their energy usage and contract rates and terms. • Deadline-Oriented: Demonstrate a strong ability to work towards and meet deadlines without compromising on the quality of work. Efficient time management and prioritization are key. • Pressure Management: Exhibit resilience and the ability to maintain high performance under pressure. The role requires managing multiple tasks and queries simultaneously in a fast- paced environment. • Solution Presentation: Communicate effectively with customers, suppliers, and internal stakeholders, presenting solutions in a clear and concise manner. Foster strong relationships by ensuring that all solutions are tailored to meet customer needs. • Initiative: Demonstrate the ability to think under your own initiative. Be a self-starter who can identify improvements in processes and propose innovative solutions without direct supervision. Experience/knowledge requirements for the Corporate Administrator • At least 2 years experience in dealing with corporate clients in the energy industry, ideally within a brokerage. • Track record of exceeding targets. • Excellent phone manner and rapport building skills. • Outstanding organisational skills and attention to detail. • Intermediate to high level capability of Microsoft Excel. • Able to work under pressure and can follow instructions. • Positive attitude who works well in a team. • Confident to give and accept constructive feedback. Benefits of the Corporate Administrator • Annual pay review • Regular incentives • 33 days holiday (including bank holidays, and 2 of these can be taken as mental-health days). • Breakout room with PlayStation, arcade machine and pool table. • The opportunity to progress within a growing company. Please contact Recruitment Group on the contact details provided
Administrator (ECO Sector) Accrington Up to 26,000 (DOE) + Training + Excellent Progression Opportunities + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a Administrator position? Are you seeking an opportunity to join an established, yet growing company that offer excellent training and progression opportunities? This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by encouraging and helping families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds previous experience within an Administrator position, has a keen eye for detail and strong organisational skills. In this role the individual will be working within the ECO department and submitting project paperwork to funding partners. You will be checking and ensuring customer eligibility and registering certifcation using online softwares. The ideal candidate will hold previous Administrator experience, be highly organised and have a keen eye for detail. They'll have strong communication skills and able to work to tight deadlines when needed. The Role: Package and submit project paperwork to funding partners Working towards deadlines ensuring all paperwork is uploaded in the allocated timescales Training and progression opportunities. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience within an Administrator role. IT skills - Microsoft Office software's, i.e. Excel and Word. Excellent eye for detail. Strong communication skills, both written and verbal. Excellent organisational and time management skills to meet deadlines. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
May 02, 2024
Full time
Administrator (ECO Sector) Accrington Up to 26,000 (DOE) + Training + Excellent Progression Opportunities + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a Administrator position? Are you seeking an opportunity to join an established, yet growing company that offer excellent training and progression opportunities? This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by encouraging and helping families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds previous experience within an Administrator position, has a keen eye for detail and strong organisational skills. In this role the individual will be working within the ECO department and submitting project paperwork to funding partners. You will be checking and ensuring customer eligibility and registering certifcation using online softwares. The ideal candidate will hold previous Administrator experience, be highly organised and have a keen eye for detail. They'll have strong communication skills and able to work to tight deadlines when needed. The Role: Package and submit project paperwork to funding partners Working towards deadlines ensuring all paperwork is uploaded in the allocated timescales Training and progression opportunities. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience within an Administrator role. IT skills - Microsoft Office software's, i.e. Excel and Word. Excellent eye for detail. Strong communication skills, both written and verbal. Excellent organisational and time management skills to meet deadlines. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Construction Administrator 28,000 - 32,000 per annum Billericay, Essex Monday-Friday, 9am-5:30pm Are you an organised and proactive individual looking for a new challenge? We are currently seeking a Construction Administrator to join a small and dynamic construction team in Billericay. In this role, you will work alongside one other person, playing a vital part in ensuring the smooth running of the office and supporting the business with their day-to-day activities. If you thrive in a fast-paced environment and enjoy wearing multiple hats, then this could be the perfect opportunity for you! Responsibilities: Take charge of the general running of the office, ensuring everything is organised and efficient. Be the go-to person for organising office supplies, making sure everything is well-stocked. Assist up to 6 Project Managers by promptly responding to their requests for information. Assist with the company website with any ideas on changes. Create company social media pages and maintain these on a regular basis. Assist in the organisation of client events. Manage the holiday schedule, keeping track of everyone's time off and ensuring proper coverage. Oversee the training matrix and arrange training sessions for the site staff. Set up files for new projects, ensuring all necessary documentation is properly organised. Create comprehensive operation and maintenance (O&M) manuals. Keep track of membership renewals on the portal and ensure timely updates. Respond to requests for health and safety information and maintain proper signage. Provide support to the Accounts Manager when needed. Handle incoming and outgoing mail, ensuring efficient distribution. Requirements: Previous experience in a similar office management role, preferably within the construction industry. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Proficiency in MS Office suite. A proactive and self-motivated attitude. A valid driver's licence. If you're ready to take on this exciting Office Manager role, where you'll have the opportunity to make a real impact and support a fantastic team, apply today! We look forward to hearing from you. Note: This is a permanent, full-time position based in Billericay, Essex. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Construction Administrator 28,000 - 32,000 per annum Billericay, Essex Monday-Friday, 9am-5:30pm Are you an organised and proactive individual looking for a new challenge? We are currently seeking a Construction Administrator to join a small and dynamic construction team in Billericay. In this role, you will work alongside one other person, playing a vital part in ensuring the smooth running of the office and supporting the business with their day-to-day activities. If you thrive in a fast-paced environment and enjoy wearing multiple hats, then this could be the perfect opportunity for you! Responsibilities: Take charge of the general running of the office, ensuring everything is organised and efficient. Be the go-to person for organising office supplies, making sure everything is well-stocked. Assist up to 6 Project Managers by promptly responding to their requests for information. Assist with the company website with any ideas on changes. Create company social media pages and maintain these on a regular basis. Assist in the organisation of client events. Manage the holiday schedule, keeping track of everyone's time off and ensuring proper coverage. Oversee the training matrix and arrange training sessions for the site staff. Set up files for new projects, ensuring all necessary documentation is properly organised. Create comprehensive operation and maintenance (O&M) manuals. Keep track of membership renewals on the portal and ensure timely updates. Respond to requests for health and safety information and maintain proper signage. Provide support to the Accounts Manager when needed. Handle incoming and outgoing mail, ensuring efficient distribution. Requirements: Previous experience in a similar office management role, preferably within the construction industry. Excellent organisational and multitasking skills. Strong communication and interpersonal skills. Proficiency in MS Office suite. A proactive and self-motivated attitude. A valid driver's licence. If you're ready to take on this exciting Office Manager role, where you'll have the opportunity to make a real impact and support a fantastic team, apply today! We look forward to hearing from you. Note: This is a permanent, full-time position based in Billericay, Essex. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator/Planner Northampton office based Permanent, Full Time Competitive salary + Benefits Dyson Energy Services are a leading national installer of insulation, heating solutions and renewable technologies. Over the past four decades, we estimate to have installed approaching 3 million energy-saving measures in UK homes, proudly reducing householder s carbon emissions and energy bills, as well as playing our part in helping to tackle fuel poverty in local communities. We have an enviable reputation for setting the standards in delivering excellent customer service and quality for our clients for 40 years, including private homeowners, social housing providers, local authorities, house builders, commercial organisations, principal contractors, and energy suppliers. Dyson Energy Services has an exciting opportunity for an experienced full-time Administrator/Planner. You will be responsible for undertaking a large range of tasks and processes in a timely and accurate manner, to assist with the smooth running of the depot and to help maintain accurate business and consistent processes throughout the depot. Duties and responsibilities will include but are not restricted to: To plan in operatives daily work schedule, contacting customers to arrange appointments and organise paperwork. Update technicians work sheets and liaising with technicians regarding schedule works and update relevant spreadsheets. Answering calls, emails and handling incoming and outgoing post daily. Ordering internal supplies. Management of employee records including processing timesheets in excel, maintaining holiday records, etc. Ensure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively. Effective diary management including meetings, site visits. Preparing and editing correspondence, reports and other documentation. Maintain up to date files of all correspondence and other documents, including archiving and retrieving documents as necessary. Filing documentation. To prepare letters and enclosures and photocopying. About You We are looking for someone with a positive, can-do attitude. You must have excellent verbal and written communication skills, initiative and attention to detail. Qualifications and Knowledge Essential Good academic background including minimum GCSE Grade C or above in Maths and English Minimum of 2 years experience in an administrative role Have excellent IT skills with a good working knowledge of Microsoft Office programs Self-discipline and initiative, with strong organisational and time management skills Strong attention to detail and accuracy Sound problem-solving and enquiry handling skills Employment Details Competitive salary Full-time, working Monday to Friday 8.30am to 5pm Auto-enrolment Pension Scheme Life Insurance 30 days Holiday Entitlement; including Bank Holidays (rising with length of service to a maximum of 33 days) Health Care package Dyson Energy Services is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Please note that due to the high volume of applications received, we are unable to respond to those who do not meet the required criteria for this role and only candidates who meet the minimum criteria will be contacted. Personal information which you supply to us during the recruitment process will be used for assessing candidate suitability for vacancies within Dyson Energy Services. Such data includes candidate qualifications, skills, experience, and employment history, current and / or expected remuneration and benefits. Information about any disclosed disability will be used to assess whether Dyson needs to make reasonable adjustments during interview, selection or employment. Such information will be shared internally, including with members of the HR team and managers in the business area being recruited to. We will only keep such data for as long as it necessary for the recruitment process. Should we wish to keep data for longer, e.g. for talent pooling, we will seek the candidate consent to do so. Employment decisions are not based solely on automated decision-making. INDLS
May 02, 2024
Full time
Administrator/Planner Northampton office based Permanent, Full Time Competitive salary + Benefits Dyson Energy Services are a leading national installer of insulation, heating solutions and renewable technologies. Over the past four decades, we estimate to have installed approaching 3 million energy-saving measures in UK homes, proudly reducing householder s carbon emissions and energy bills, as well as playing our part in helping to tackle fuel poverty in local communities. We have an enviable reputation for setting the standards in delivering excellent customer service and quality for our clients for 40 years, including private homeowners, social housing providers, local authorities, house builders, commercial organisations, principal contractors, and energy suppliers. Dyson Energy Services has an exciting opportunity for an experienced full-time Administrator/Planner. You will be responsible for undertaking a large range of tasks and processes in a timely and accurate manner, to assist with the smooth running of the depot and to help maintain accurate business and consistent processes throughout the depot. Duties and responsibilities will include but are not restricted to: To plan in operatives daily work schedule, contacting customers to arrange appointments and organise paperwork. Update technicians work sheets and liaising with technicians regarding schedule works and update relevant spreadsheets. Answering calls, emails and handling incoming and outgoing post daily. Ordering internal supplies. Management of employee records including processing timesheets in excel, maintaining holiday records, etc. Ensure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively. Effective diary management including meetings, site visits. Preparing and editing correspondence, reports and other documentation. Maintain up to date files of all correspondence and other documents, including archiving and retrieving documents as necessary. Filing documentation. To prepare letters and enclosures and photocopying. About You We are looking for someone with a positive, can-do attitude. You must have excellent verbal and written communication skills, initiative and attention to detail. Qualifications and Knowledge Essential Good academic background including minimum GCSE Grade C or above in Maths and English Minimum of 2 years experience in an administrative role Have excellent IT skills with a good working knowledge of Microsoft Office programs Self-discipline and initiative, with strong organisational and time management skills Strong attention to detail and accuracy Sound problem-solving and enquiry handling skills Employment Details Competitive salary Full-time, working Monday to Friday 8.30am to 5pm Auto-enrolment Pension Scheme Life Insurance 30 days Holiday Entitlement; including Bank Holidays (rising with length of service to a maximum of 33 days) Health Care package Dyson Energy Services is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Please note that due to the high volume of applications received, we are unable to respond to those who do not meet the required criteria for this role and only candidates who meet the minimum criteria will be contacted. Personal information which you supply to us during the recruitment process will be used for assessing candidate suitability for vacancies within Dyson Energy Services. Such data includes candidate qualifications, skills, experience, and employment history, current and / or expected remuneration and benefits. Information about any disclosed disability will be used to assess whether Dyson needs to make reasonable adjustments during interview, selection or employment. Such information will be shared internally, including with members of the HR team and managers in the business area being recruited to. We will only keep such data for as long as it necessary for the recruitment process. Should we wish to keep data for longer, e.g. for talent pooling, we will seek the candidate consent to do so. Employment decisions are not based solely on automated decision-making. INDLS
Glenelly Recruitment Solutions
Livingston, West Lothian
Glenelly Infrastructure Solutions has an exciting opportunity for a talented Commercial Assistant to join our Power & Civils Distribution business in a commercial role at our new office in Livingston. You will be working on the commercial delivery of a framework contract for Scottish Power Energy Networks. As a Commercial Assistant you should have PC Skills to include, Outlook, Excel, Word and PowerPoint. Candidates with experience as a Commercial Assistant, Commercial Administrator, or Office Administrator working alongside Quantity Surveyors in construction, power and utilities, or engineering industries would be of specfic interest. Your CV and experience should demonstrate your knowledge and ability to work to tight deadlines and without supervision when required. You will be part of a larger team, but you should be a self motivator, able to take responsibility for your own workload. Responsibilities will include but are not limited to • Working with surveyors and manager to prepare Bills of Quantities for work to be carried out • Assisting with invoicing and tracking costs against plan • Producing reports and documents as required • Taking, inputting and submitting the workforce timesheets as required • Maintaining the computer and hard based filing system, including updating the registers. This Commercial Assistant role will join an established team working on a long term framework for Scottish Power Energy Networks - we have a site in Kilmarnock and are expanding our operations in the region. You must have strong communication skills and experience of dealing with internal and external stakeholders, as well as maintaining KPIs and SLAs. You will report to the Commercial and Finance Director and prepare reports and analysis as required. Candidates with experience as a Commercial Assistant, Commercial Administrator, or Office Administrator in construction, power and utilities, or engineering industries would be of specfic interest. An attractive salary and benefits package is on offer for candidates.
May 02, 2024
Full time
Glenelly Infrastructure Solutions has an exciting opportunity for a talented Commercial Assistant to join our Power & Civils Distribution business in a commercial role at our new office in Livingston. You will be working on the commercial delivery of a framework contract for Scottish Power Energy Networks. As a Commercial Assistant you should have PC Skills to include, Outlook, Excel, Word and PowerPoint. Candidates with experience as a Commercial Assistant, Commercial Administrator, or Office Administrator working alongside Quantity Surveyors in construction, power and utilities, or engineering industries would be of specfic interest. Your CV and experience should demonstrate your knowledge and ability to work to tight deadlines and without supervision when required. You will be part of a larger team, but you should be a self motivator, able to take responsibility for your own workload. Responsibilities will include but are not limited to • Working with surveyors and manager to prepare Bills of Quantities for work to be carried out • Assisting with invoicing and tracking costs against plan • Producing reports and documents as required • Taking, inputting and submitting the workforce timesheets as required • Maintaining the computer and hard based filing system, including updating the registers. This Commercial Assistant role will join an established team working on a long term framework for Scottish Power Energy Networks - we have a site in Kilmarnock and are expanding our operations in the region. You must have strong communication skills and experience of dealing with internal and external stakeholders, as well as maintaining KPIs and SLAs. You will report to the Commercial and Finance Director and prepare reports and analysis as required. Candidates with experience as a Commercial Assistant, Commercial Administrator, or Office Administrator in construction, power and utilities, or engineering industries would be of specfic interest. An attractive salary and benefits package is on offer for candidates.
Introduction An exciting opportunity has become available for an experienced administrator to join a successful energy company based in North Liverpool. We are an expanding, fast-paced, dynamic company with a big presence in our market. We have a family company feel and value our people. You will be working within the billing team producing monthly bills, analysing meter data and associated duties click apply for full job details
May 01, 2024
Full time
Introduction An exciting opportunity has become available for an experienced administrator to join a successful energy company based in North Liverpool. We are an expanding, fast-paced, dynamic company with a big presence in our market. We have a family company feel and value our people. You will be working within the billing team producing monthly bills, analysing meter data and associated duties click apply for full job details
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 01, 2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
May 01, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Responsible for the running and oversight of existing Claim Robotics/Automation process. Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. The opportunity We're now hiring Claims Technicians to join our Automation team, based in Leeds or Chelmsford. This is a fantastic opportunity to join a global business support team, who are fast paced and diverse. Training will be provided, so it's a great role for someone looking for next steps in their career. Your new role Responsible for the running and oversight of existing Claim Robotics/Automation process. You will be a support functionality to the wider business, duties include but are not limited to Using automated processes including effectively managing exceptions, and making sure accurate records are produced and logged. Data entry from multiple external and internal systems into the claims management and other systems. MI input through internal system and Excel Supporting other areas of the business in day to day admin tasks There is also opportunity to get involved in exiting projects About you Whilst full training will be provided, we are looking for someone who has, Ability to work in a fast-paced environment Ability to work within a team and utilise their own initiate Good organisation skills Good communication skills Good attention to detail Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps businesses build resilience through risk management and insurance. QBE European Operations is part of QBE Insurance Group, one of the world's leading international insurers and reinsurers and Standard & Poor's A+ rated. Listed on the Australian Securities Exchange, QBE's gross written premium for the year ended 31 December 2021 was US$18.5 billion. As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base. To find out more about why you should work for QBE, visit our careers website . What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
If you are looking for a more rewarding assignment, apply for one of our temporary opportunities today and help us to make energy safer, cleaner, and more efficient for people on the planet. Baker Hughes and the IET product line is a leader in designing, manufacturing, testing, and installing Gas Technology solutions that serve the entire gas value chain including on/offshore, pipeline, LNG, gas storage and gas distribution. Process & Pipeline Services (PPS) helps operators confidently manage the lifecycle of their assets and prepare for their energy future, partnering to deliver data, technology, solutions, and expertise for more innovative ways of working. Partner with the best As a billing specialist you will be responsible for the preparation and submission of invoices in a timely manner tracking payments and updating of systems, alongside reporting to the EAC Billing Lead As a Billing Specialist, you will be responsible for: Manage Process and Pipeline Services UK Billing Life Cycle Management and Reporting for assigned customers. Past due monitoring and reporting Cash Collection follow up. Creation of sales orders and projects in system Updating system with Down & Upsells Gathering and collating paperwork to bill. Creating invoices Sending invoices Reconcile deal machine. Weekly revenue reporting through weekly calls Keep track of billed / unbilled weekly Accrue the unbilled revenue on month end Oracle. Reconcile the revenue at month end in Oracle. Support operations on country requirements queries Ad hoc projects as required. Key Skillsets 3+ years • experience in Billing, Finance, Financial Admin in an applicable industry Good financial math •s, numeracy, and accuracy skills Commercial and financial awareness Microsoft word, excel and outlook fluency. Experience with Oracle and or SAP an advantage, training will be provided. English spoken and written fluency mandatory. Strong interpersonal and time management skills Ability to effectively manage changing and conflicting priorities and resolve appropriately. Demonstrated ability to analyse and resolve problems. Conflict resolution skills Determination to continuously pursue delinquent payments. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward • making it safer, cleaner, and more efficient for people and the planet. Join Us: Permanent employment doesn't suit everyone. That's why we support flexible career opportunities. As a temporary contractor, you'll be a valued part of Baker Hughes extended workforce through our wide range of global opportunities. Whether you •re looking to start a contracting career, or searching for your next project, you •ll have the opportunity to work on a range of different initiatives, helping shape the future of our business and industry.
May 01, 2024
Contractor
If you are looking for a more rewarding assignment, apply for one of our temporary opportunities today and help us to make energy safer, cleaner, and more efficient for people on the planet. Baker Hughes and the IET product line is a leader in designing, manufacturing, testing, and installing Gas Technology solutions that serve the entire gas value chain including on/offshore, pipeline, LNG, gas storage and gas distribution. Process & Pipeline Services (PPS) helps operators confidently manage the lifecycle of their assets and prepare for their energy future, partnering to deliver data, technology, solutions, and expertise for more innovative ways of working. Partner with the best As a billing specialist you will be responsible for the preparation and submission of invoices in a timely manner tracking payments and updating of systems, alongside reporting to the EAC Billing Lead As a Billing Specialist, you will be responsible for: Manage Process and Pipeline Services UK Billing Life Cycle Management and Reporting for assigned customers. Past due monitoring and reporting Cash Collection follow up. Creation of sales orders and projects in system Updating system with Down & Upsells Gathering and collating paperwork to bill. Creating invoices Sending invoices Reconcile deal machine. Weekly revenue reporting through weekly calls Keep track of billed / unbilled weekly Accrue the unbilled revenue on month end Oracle. Reconcile the revenue at month end in Oracle. Support operations on country requirements queries Ad hoc projects as required. Key Skillsets 3+ years • experience in Billing, Finance, Financial Admin in an applicable industry Good financial math •s, numeracy, and accuracy skills Commercial and financial awareness Microsoft word, excel and outlook fluency. Experience with Oracle and or SAP an advantage, training will be provided. English spoken and written fluency mandatory. Strong interpersonal and time management skills Ability to effectively manage changing and conflicting priorities and resolve appropriately. Demonstrated ability to analyse and resolve problems. Conflict resolution skills Determination to continuously pursue delinquent payments. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward • making it safer, cleaner, and more efficient for people and the planet. Join Us: Permanent employment doesn't suit everyone. That's why we support flexible career opportunities. As a temporary contractor, you'll be a valued part of Baker Hughes extended workforce through our wide range of global opportunities. Whether you •re looking to start a contracting career, or searching for your next project, you •ll have the opportunity to work on a range of different initiatives, helping shape the future of our business and industry.
Administrator (ECO Sector)AccringtonUp to £26,000 (DOE) + Training + Excellent Progression Opportunities + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a Administrator position? Are you seeking an opportunity to join an established, yet growing company that offer excellent training and progression opportunities?This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by encouraging and helping families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds previous experience within an Administrator position, has a keen eye for detail and strong organisational skills. In this role the individual will be working within the ECO department and submitting project paperwork to funding partners. You will be checking and ensuring customer eligibility and registering certifcation using online softwares.The ideal candidate will hold previous Administrator experience, be highly organised and have a keen eye for detail. They'll have strong communication skills and able to work to tight deadlines when needed. The Role: Package and submit project paperwork to funding partners Working towards deadlines ensuring all paperwork is uploaded in the allocated timescales Training and progression opportunities. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience within an Administrator role. IT skills - Microsoft Office software's, i.e. Excel and Word. Excellent eye for detail. Strong communication skills, both written and verbal. Excellent organisational and time management skills to meet deadlines. Reference Number: BBBH225345 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 30, 2024
Full time
Administrator (ECO Sector)AccringtonUp to £26,000 (DOE) + Training + Excellent Progression Opportunities + Free Parking + Company Uniform + Pension + Holidays Do you have previous experience within a Administrator position? Are you seeking an opportunity to join an established, yet growing company that offer excellent training and progression opportunities?This independent energy company have been established since 2017, created solely to minimise damage being caused to the environment by encouraging and helping families across the UK reduce their energy bills, by improving the efficiency of their homes. They're now seeking an individual who holds previous experience within an Administrator position, has a keen eye for detail and strong organisational skills. In this role the individual will be working within the ECO department and submitting project paperwork to funding partners. You will be checking and ensuring customer eligibility and registering certifcation using online softwares.The ideal candidate will hold previous Administrator experience, be highly organised and have a keen eye for detail. They'll have strong communication skills and able to work to tight deadlines when needed. The Role: Package and submit project paperwork to funding partners Working towards deadlines ensuring all paperwork is uploaded in the allocated timescales Training and progression opportunities. 40hr working week (9am - 5pm Mon - Fri). The Person: 1+ years previous experience within an Administrator role. IT skills - Microsoft Office software's, i.e. Excel and Word. Excellent eye for detail. Strong communication skills, both written and verbal. Excellent organisational and time management skills to meet deadlines. Reference Number: BBBH225345 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ella Butterfield at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
We are searching for a new Legal Support Adminuistrator to join the LSO team, based in our New Addington Office. This role involves shift work, totalling 35 hours per week, with shifts raning between the hours of 8am to 6:00pm, Monday through Friday. Our benefits include 26 days holiday entitlement, plus bank holidays, along with social events, such as our annual Christmas function. Taylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver and to embrace and develop our employees through their career. The Legal Support Administrator is responsible for the delivery of legal and operational administrative support services to fee earners within the business. It is key to ensure the service provided is of a high quality and delivered in a timely manner. Legal Support Administrators will need to work closely with their team and team leader to ensure all tasks are correctly prioritised and undertaken accurately. The role also includes greeting clients and visitors and providing support to the wider LSO and Document Control Teams as and when required. This role involves but is not limited to: Using LSO helpdesk ticket system for allocation and prioritisation of tasks Reporting to and communicating with LSO Secretarial & Admin Team Leader Printing various documents for files or post Anti-Money Laundering checks Change of fee earners and mass reallocations LPA preparation for signature Engrossment of Wills Courier bookings Daily telephone calls to external parties Raising bills/invoices File opening File closing WIP write off Receiving courier deliveries Processing any post received in office Outgoing post General admin duties Monitoring emails Training of new staff if required Greeting clients and visitors Verifying ID Informing fee earners of client arrival Preparing refreshments for meetingsRequirements:Acute attention to detail Ability to multitask A professional, honest, flexible and reliable attitude and approach Ability to work in a fast paced, high pressured environment Customer focus with a proactive "can do" attitude Strong communication skills & ability to communicate at all levels and across all departments Able to work within a team as well as independently Able to demonstrate initiative, strong work ethic and ability to problem solve Ability to prioritise workload Willingness to learn new skills and adapt to change Have a good understanding of the Microsoft office and case management systems Ability to travel to other offices to provide support when required Taylor Rose MW will contact you by telephone or email regarding your application. We do not ask for personal details upon application and all emails will come from a legitimate email address. If you are asked to respond to an application with your personal details, then please contact the Recruitment team. Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be. Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth. Integrate: Bring together people and systems into a cohesive force. Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.
Apr 30, 2024
Full time
We are searching for a new Legal Support Adminuistrator to join the LSO team, based in our New Addington Office. This role involves shift work, totalling 35 hours per week, with shifts raning between the hours of 8am to 6:00pm, Monday through Friday. Our benefits include 26 days holiday entitlement, plus bank holidays, along with social events, such as our annual Christmas function. Taylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver and to embrace and develop our employees through their career. The Legal Support Administrator is responsible for the delivery of legal and operational administrative support services to fee earners within the business. It is key to ensure the service provided is of a high quality and delivered in a timely manner. Legal Support Administrators will need to work closely with their team and team leader to ensure all tasks are correctly prioritised and undertaken accurately. The role also includes greeting clients and visitors and providing support to the wider LSO and Document Control Teams as and when required. This role involves but is not limited to: Using LSO helpdesk ticket system for allocation and prioritisation of tasks Reporting to and communicating with LSO Secretarial & Admin Team Leader Printing various documents for files or post Anti-Money Laundering checks Change of fee earners and mass reallocations LPA preparation for signature Engrossment of Wills Courier bookings Daily telephone calls to external parties Raising bills/invoices File opening File closing WIP write off Receiving courier deliveries Processing any post received in office Outgoing post General admin duties Monitoring emails Training of new staff if required Greeting clients and visitors Verifying ID Informing fee earners of client arrival Preparing refreshments for meetingsRequirements:Acute attention to detail Ability to multitask A professional, honest, flexible and reliable attitude and approach Ability to work in a fast paced, high pressured environment Customer focus with a proactive "can do" attitude Strong communication skills & ability to communicate at all levels and across all departments Able to work within a team as well as independently Able to demonstrate initiative, strong work ethic and ability to problem solve Ability to prioritise workload Willingness to learn new skills and adapt to change Have a good understanding of the Microsoft office and case management systems Ability to travel to other offices to provide support when required Taylor Rose MW will contact you by telephone or email regarding your application. We do not ask for personal details upon application and all emails will come from a legitimate email address. If you are asked to respond to an application with your personal details, then please contact the Recruitment team. Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be. Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth. Integrate: Bring together people and systems into a cohesive force. Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.
Head of European Private Credit Fund Control Location: London Line of Business: Finance Job Function: Investor Services Date: Monday, April 15, 2024 Position Summary Position Summary Carlyle is at an exciting stage of growth for its Private Credit business. This position has been created due to the further anticipated growth specifically of the European Private Credit business which sits alongside its highly successful European CLO business. This position will be responsible for assisting in all aspects of the fund management of European Private Credit Funds. This position requires strong accounting and finance experience, working knowledge of the alternative investment industry, sound organizational and analytical skills as well as ability to build rapport with Carlyle investors, service providers and various constituents throughout the firm. Responsibilities Ownership of the monthly/quarterly NAV tie out process with external fund administrators including ownership of valuation process for investments. Oversight of performance data both on individual asset and fund level. Oversight of daily fund liquidity including fx exposure, fund distributions, subscriptions/redemptions, capital calls and investment fundings. Ownership of quarterly/annual financial statements including auditor liaison. Ownership of fund projection models. Ownership of internal and external queries related to European Private Credit Funds. Management of fund closings and subscription processes - including drawdown notices. Oversight of any investor reporting (e.g. ILPA templates). • Oversight of third-party regulatory reporting providers and reporting deadlines. Other ad-hoc projects where needed. Liaison with Fund Directors, AIFM and Luxembourg Operations team. Ownership of controls and process documentation. Qualifications Bachelor's degree with an Accounting or Finance Major, or equivalent work experience in addition to Bachelor's Degree in another field, required. Accounting qualification such as ACA, ACCA, CIMA preferred. At least 5 years of relevant experience required. Strong knowledge of fund accounting - either open-ended or closed-end funds. IRR calculations and/or series/equalization accounting. Knowledge of credit industry. Highly motivated individual. Strong interpersonal skills a must. Strong organizational skills and detail oriented. Excellent communication skills - both written and oral. Demonstrated ability to work effectively as part of a team and successfully manage multiple responsibilities under strict deadlines. Proficient Microsoft Word, PowerPoint and Excel. But ability to adapt to new technology trends. Reporting directly to the European Credit COO this role requires an individual to be able to understand the "big picture" as we strive to maximize the scalability of new products. Company Information The Carlyle Group (NASDAQ: CG) is a global investment firm with $426 billion of assets under management and more than half of the AUM managed by women, across 586 investment vehicles as of December 31, 2023. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,200 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation. At Carlyle, we know that diverse teams perform better, so we seek to create a community where we continually exchange insights, embrace different perspectives and leverage diversity as a competitive advantage. That is why we are committed to growing and cultivating teams that include people with a variety of perspectives, people who provide unique lenses through which to view potential deals, support and run our business.
Apr 26, 2024
Full time
Head of European Private Credit Fund Control Location: London Line of Business: Finance Job Function: Investor Services Date: Monday, April 15, 2024 Position Summary Position Summary Carlyle is at an exciting stage of growth for its Private Credit business. This position has been created due to the further anticipated growth specifically of the European Private Credit business which sits alongside its highly successful European CLO business. This position will be responsible for assisting in all aspects of the fund management of European Private Credit Funds. This position requires strong accounting and finance experience, working knowledge of the alternative investment industry, sound organizational and analytical skills as well as ability to build rapport with Carlyle investors, service providers and various constituents throughout the firm. Responsibilities Ownership of the monthly/quarterly NAV tie out process with external fund administrators including ownership of valuation process for investments. Oversight of performance data both on individual asset and fund level. Oversight of daily fund liquidity including fx exposure, fund distributions, subscriptions/redemptions, capital calls and investment fundings. Ownership of quarterly/annual financial statements including auditor liaison. Ownership of fund projection models. Ownership of internal and external queries related to European Private Credit Funds. Management of fund closings and subscription processes - including drawdown notices. Oversight of any investor reporting (e.g. ILPA templates). • Oversight of third-party regulatory reporting providers and reporting deadlines. Other ad-hoc projects where needed. Liaison with Fund Directors, AIFM and Luxembourg Operations team. Ownership of controls and process documentation. Qualifications Bachelor's degree with an Accounting or Finance Major, or equivalent work experience in addition to Bachelor's Degree in another field, required. Accounting qualification such as ACA, ACCA, CIMA preferred. At least 5 years of relevant experience required. Strong knowledge of fund accounting - either open-ended or closed-end funds. IRR calculations and/or series/equalization accounting. Knowledge of credit industry. Highly motivated individual. Strong interpersonal skills a must. Strong organizational skills and detail oriented. Excellent communication skills - both written and oral. Demonstrated ability to work effectively as part of a team and successfully manage multiple responsibilities under strict deadlines. Proficient Microsoft Word, PowerPoint and Excel. But ability to adapt to new technology trends. Reporting directly to the European Credit COO this role requires an individual to be able to understand the "big picture" as we strive to maximize the scalability of new products. Company Information The Carlyle Group (NASDAQ: CG) is a global investment firm with $426 billion of assets under management and more than half of the AUM managed by women, across 586 investment vehicles as of December 31, 2023. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,200 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia. Carlyle places an emphasis on development, retention and inclusion as supported by our internal processes and seven Employee Resource Groups (ERGs). Carlyle's purpose is to invest wisely and create value on behalf of its investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments - Global Private Equity, Global Credit and Investment Solutions - and has expertise in various industries, including: aerospace, defense & government services, consumer & retail, energy, financial services, healthcare, industrial, real estate, technology & business services, telecommunications & media and transportation. At Carlyle, we know that diverse teams perform better, so we seek to create a community where we continually exchange insights, embrace different perspectives and leverage diversity as a competitive advantage. That is why we are committed to growing and cultivating teams that include people with a variety of perspectives, people who provide unique lenses through which to view potential deals, support and run our business.
Ecotricity Group Limited
Amberley, Gloucestershire
Location: Woodchester Temporary, Immediate Start About The Role Britwind is looking for an Office Support Administrator to work 20-25 hours per week on a temporary basis initially for 4-6 weeks at their Q Park location in Woodchester. An immediate start is required. The role will be focused on updating and filing installation manuals and standard forms, maintenance guides and sale documents, as well as: Creating templates Re-design layouts with logos with consistent look and feel Checking and writing up copy from engineers Due to the nature of the tasks, high proficiency in Microsoft Word is required. About You The candidate will be personable and able to prioritise workloads efficiently, with a high level of organisational and communication skills. Skill Set Required Excellent Written & Verbal Communication Skills Excellent Computer skills including Microsoft Office Packages Excellent Time Management & Personal Organisational Skills Experience using CRM systems, such as Salesforce and/or SAP Accuracy, Tenacity & Integrity A good understanding of office administration requirements About Us As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Part-time, Temporary contract Contract length: 4-6 weeks Part-time hours: 20-25 per week Salary: £8.50-£10.50 per hour Benefits: Casual dress On-site parking Schedule: Monday to Friday Application question(s): Available for immediate start Reference ID: 1451
Sep 22, 2022
Full time
Location: Woodchester Temporary, Immediate Start About The Role Britwind is looking for an Office Support Administrator to work 20-25 hours per week on a temporary basis initially for 4-6 weeks at their Q Park location in Woodchester. An immediate start is required. The role will be focused on updating and filing installation manuals and standard forms, maintenance guides and sale documents, as well as: Creating templates Re-design layouts with logos with consistent look and feel Checking and writing up copy from engineers Due to the nature of the tasks, high proficiency in Microsoft Word is required. About You The candidate will be personable and able to prioritise workloads efficiently, with a high level of organisational and communication skills. Skill Set Required Excellent Written & Verbal Communication Skills Excellent Computer skills including Microsoft Office Packages Excellent Time Management & Personal Organisational Skills Experience using CRM systems, such as Salesforce and/or SAP Accuracy, Tenacity & Integrity A good understanding of office administration requirements About Us As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025. Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Types: Part-time, Temporary contract Contract length: 4-6 weeks Part-time hours: 20-25 per week Salary: £8.50-£10.50 per hour Benefits: Casual dress On-site parking Schedule: Monday to Friday Application question(s): Available for immediate start Reference ID: 1451
We have a new and exciting opportunity for an ambitious Sales Support & Marketing Coordinator to join our innovative company on a hybrid-remote basis. Do you care about the environment? Are you concerned about the impact of climate change? Would you like to play your part in making the UK greener? If you are inquisitive, thorough and love hunting and gathering information you'll love this role. Role Info: Sales Support & Marketing Coordinator Kidderminster HQ / Remote 2 / 3 Days per week £25,000 - £28,000 (Negotiable) Plus Benefits Pedigree: ISO 9001 Accredited. Recent Backing from €3.8 Billion Leader Clients include: Persimmon, Willmott Dixon, Galliford Try & Redrow Homes Culture: Excellence, Innovation, Fairness & Trust. Who we are: We are one of the UK's leading Eco Renewable Energy Technology companies within the new build housing & commercial sector. In 2006 we set about creating an environmentally friendly business that made it possible for homeowners and owners of commercial buildings to harness new solar technology advancements. In 2007 the company was born. The company has grown by an average of 25% per year and since then, we have become an industry leader and added a number of other products and services to our portfolio, all to facilitate sustainable living. We have installed our green energy technology on more than 20,000 buildings across the UK, including schools, hospitals, medical centres, universities and distribution centres and new-build housing. Testament to our success January 2021 saw energy brand E.ON take a stake in the business to help accelerate our growth and take our sustainable eco vision internationally. It's an exciting time to be joining us! Despite winning backing from a larger brand we continue to operate as an independent, ambitious, fast-moving, agile and tight-knit SME backed by the stability of a stock-market listed brand. Win-Win! We're passionate about what we do and our people and live by our values: + We live and breathe our values - excellence, innovation, fairness and trust. + We believe the company culture is of huge importance and we empower our employees to contribute to this on a daily basis. + We are a market leader and we promote from within. + We constantly innovate and look for better ways. + We give our people personal development plans and a road map that shows them what they need to do in order to get where they want to go. What you'll be doing as Sales Support & Marketing Coordinator: Your mission as Sales Support & Marketing Coordinator is to maintain a queue of 20 qualified leads for the inside sales team to follow up every day. You will NOT be selling, quoting or closing projects but will be focused on running reports on a daily and weekly basis for all opportunities in new build, making contact to establish whether they require our services and establishing key decision makers details before feeding through to the Inside Sales Managers to execute and follow up. Initially you will be using current sources and planning portals to find leads and chase projects to quote, whilst scouring for opportunities on LinkedIn and our customer's websites. You will also organise a weekly campaign to target new customers (with input from the Sales Director) via multiple platforms such as LinkedIn, Facebook, Twitter etc to establish awareness of the brand. You will work with our Marketing Department to schedule webinars and presentations to new customers to schedule one new customer meeting per month. You will be working to a collective Sales Team target and will also be gathering information on key decision makers to contact for all new customers. You will be a fundamental part of the success of the Sales Team in mining new opportunities and finding new customers on a daily basis. About You: + Driven and relentless in an attempt to help the Team achieve our goals. + Relentless energy in finding new opportunities and customers to contact and feed into the Sales Team on a daily basis. + Working for the Team collective, not as an individual. + Treating customers, colleagues and everyone we deal with fairly. + Providing excellent service and support to our customers. + Always looking for a better way and challenging the norm. + Always looking to help your teammates succeed. Interested? Apply here for a fast-track path to our Hiring Manager Your Experience / Background / Previous Roles May Include: Internal Sales, Inside Sales, Sales Development, Sales Coordinator, Account Executive, Graduate Sales, Lead Generation, Demand Generation, Marketing Exec, Lead Gatherer, SDR, Sales Administrator, Sales and Marketing Administrator. Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Sep 15, 2021
Full time
We have a new and exciting opportunity for an ambitious Sales Support & Marketing Coordinator to join our innovative company on a hybrid-remote basis. Do you care about the environment? Are you concerned about the impact of climate change? Would you like to play your part in making the UK greener? If you are inquisitive, thorough and love hunting and gathering information you'll love this role. Role Info: Sales Support & Marketing Coordinator Kidderminster HQ / Remote 2 / 3 Days per week £25,000 - £28,000 (Negotiable) Plus Benefits Pedigree: ISO 9001 Accredited. Recent Backing from €3.8 Billion Leader Clients include: Persimmon, Willmott Dixon, Galliford Try & Redrow Homes Culture: Excellence, Innovation, Fairness & Trust. Who we are: We are one of the UK's leading Eco Renewable Energy Technology companies within the new build housing & commercial sector. In 2006 we set about creating an environmentally friendly business that made it possible for homeowners and owners of commercial buildings to harness new solar technology advancements. In 2007 the company was born. The company has grown by an average of 25% per year and since then, we have become an industry leader and added a number of other products and services to our portfolio, all to facilitate sustainable living. We have installed our green energy technology on more than 20,000 buildings across the UK, including schools, hospitals, medical centres, universities and distribution centres and new-build housing. Testament to our success January 2021 saw energy brand E.ON take a stake in the business to help accelerate our growth and take our sustainable eco vision internationally. It's an exciting time to be joining us! Despite winning backing from a larger brand we continue to operate as an independent, ambitious, fast-moving, agile and tight-knit SME backed by the stability of a stock-market listed brand. Win-Win! We're passionate about what we do and our people and live by our values: + We live and breathe our values - excellence, innovation, fairness and trust. + We believe the company culture is of huge importance and we empower our employees to contribute to this on a daily basis. + We are a market leader and we promote from within. + We constantly innovate and look for better ways. + We give our people personal development plans and a road map that shows them what they need to do in order to get where they want to go. What you'll be doing as Sales Support & Marketing Coordinator: Your mission as Sales Support & Marketing Coordinator is to maintain a queue of 20 qualified leads for the inside sales team to follow up every day. You will NOT be selling, quoting or closing projects but will be focused on running reports on a daily and weekly basis for all opportunities in new build, making contact to establish whether they require our services and establishing key decision makers details before feeding through to the Inside Sales Managers to execute and follow up. Initially you will be using current sources and planning portals to find leads and chase projects to quote, whilst scouring for opportunities on LinkedIn and our customer's websites. You will also organise a weekly campaign to target new customers (with input from the Sales Director) via multiple platforms such as LinkedIn, Facebook, Twitter etc to establish awareness of the brand. You will work with our Marketing Department to schedule webinars and presentations to new customers to schedule one new customer meeting per month. You will be working to a collective Sales Team target and will also be gathering information on key decision makers to contact for all new customers. You will be a fundamental part of the success of the Sales Team in mining new opportunities and finding new customers on a daily basis. About You: + Driven and relentless in an attempt to help the Team achieve our goals. + Relentless energy in finding new opportunities and customers to contact and feed into the Sales Team on a daily basis. + Working for the Team collective, not as an individual. + Treating customers, colleagues and everyone we deal with fairly. + Providing excellent service and support to our customers. + Always looking for a better way and challenging the norm. + Always looking to help your teammates succeed. Interested? Apply here for a fast-track path to our Hiring Manager Your Experience / Background / Previous Roles May Include: Internal Sales, Inside Sales, Sales Development, Sales Coordinator, Account Executive, Graduate Sales, Lead Generation, Demand Generation, Marketing Exec, Lead Gatherer, SDR, Sales Administrator, Sales and Marketing Administrator. Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Computer Systems Administrator Harwell Science and Innovation Campus, Oxfordshire Salary £ 33,963 to £39,955 per annum, dependent upon skills and experience Full time / Flexible hours considered. Reference: 10553 About Us Diamond Light Source is one of the most advanced scientific facilities in the world. It houses the UK's synchrotron light source, producing beams of light 10 billion times brighter than the sun, to probe the structure and composition of matter. From viruses and vaccines, to alternative energy solutions and nanotechnology, it underpins research and innovation for more than 8000 scientists. The Diamond Scientific Computing Group provides an extensive computing infrastructure that supports Scientists in their efforts to capture experimental information, process and visualise terabytes of multidimensional data on the fly, and apply complex mathematical, fitting or theoretical models to interpret their results. About the Role An opportunity has arisen in the Scientific Computing team for a talented engineer to help push back the frontiers of science. The team designs, commissions and maintains all of the infrastructure required to enable the operation of the machine, data collection, data analysis and archival. This ranges from high performance computing hardware, through virtualisation and containerised solutions to cloud computing on and off premises. We are looking for someone who will engage with our scientists and engineers to make best use of modern development and deployment practices and provide best of breed solutions and support. The technical landscape changes at a relentless pace providing opportunities for an innovative engineer to improve performance, resilience and quality of infrastructure. Diamond Light Source is working towards a huge upgrade project that will see the entire synchrotron replaced with a state of the art machine in 2026. This will provide new challenges and opportunities to help drive the cutting edge of scientific research. Working within a close-knit and highly skilled group, you will collaborate and have the opportunity to support and develop other team members, and to create new projects. Your experience and underlying knowledge will permeate throughout the wider team, leading initiatives and inspiring others. You will have special responsibility to manage the computing requirements of the Diamond controls engineers. Through collaborating with similar facilities, you will help us to incorporate new methods, technologies and ways of working. You will help us adopt best practice in terms of security, and will contribute to the long term future of Diamond Light Source as a world leading scientific research facility. About You You will hold a degree in a STEM subject or demonstrate significant equivalent experience. You will have experience in developing and deploying production grade infrastructure. Exposure to configuration management and DevOps tooling is desirable. You will be a keen and tenacious problem solver who is prepared to work with subject matter experts to solve complex issues. You will display good interpersonal, communication and presentational skills to interact effectively with staff at all levels. Benefits Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 25 days annual leave plus 13 days of statutory and company holidays, along with flexible working hours and an excellent pension scheme. Staff also have access to a range of amenities on site including a nursery, cafes, a restaurant and sports and leisure facilities. A relocation allowance may also be available where applicable. To Apply Please use the online application process to apply and tell us why you believe you are suitable for this role. The closing date for applications is 26 th September 2021.
Sep 13, 2021
Full time
Computer Systems Administrator Harwell Science and Innovation Campus, Oxfordshire Salary £ 33,963 to £39,955 per annum, dependent upon skills and experience Full time / Flexible hours considered. Reference: 10553 About Us Diamond Light Source is one of the most advanced scientific facilities in the world. It houses the UK's synchrotron light source, producing beams of light 10 billion times brighter than the sun, to probe the structure and composition of matter. From viruses and vaccines, to alternative energy solutions and nanotechnology, it underpins research and innovation for more than 8000 scientists. The Diamond Scientific Computing Group provides an extensive computing infrastructure that supports Scientists in their efforts to capture experimental information, process and visualise terabytes of multidimensional data on the fly, and apply complex mathematical, fitting or theoretical models to interpret their results. About the Role An opportunity has arisen in the Scientific Computing team for a talented engineer to help push back the frontiers of science. The team designs, commissions and maintains all of the infrastructure required to enable the operation of the machine, data collection, data analysis and archival. This ranges from high performance computing hardware, through virtualisation and containerised solutions to cloud computing on and off premises. We are looking for someone who will engage with our scientists and engineers to make best use of modern development and deployment practices and provide best of breed solutions and support. The technical landscape changes at a relentless pace providing opportunities for an innovative engineer to improve performance, resilience and quality of infrastructure. Diamond Light Source is working towards a huge upgrade project that will see the entire synchrotron replaced with a state of the art machine in 2026. This will provide new challenges and opportunities to help drive the cutting edge of scientific research. Working within a close-knit and highly skilled group, you will collaborate and have the opportunity to support and develop other team members, and to create new projects. Your experience and underlying knowledge will permeate throughout the wider team, leading initiatives and inspiring others. You will have special responsibility to manage the computing requirements of the Diamond controls engineers. Through collaborating with similar facilities, you will help us to incorporate new methods, technologies and ways of working. You will help us adopt best practice in terms of security, and will contribute to the long term future of Diamond Light Source as a world leading scientific research facility. About You You will hold a degree in a STEM subject or demonstrate significant equivalent experience. You will have experience in developing and deploying production grade infrastructure. Exposure to configuration management and DevOps tooling is desirable. You will be a keen and tenacious problem solver who is prepared to work with subject matter experts to solve complex issues. You will display good interpersonal, communication and presentational skills to interact effectively with staff at all levels. Benefits Diamond offers an exceptional benefits package to support staff in achieving a positive work/life balance. This includes 25 days annual leave plus 13 days of statutory and company holidays, along with flexible working hours and an excellent pension scheme. Staff also have access to a range of amenities on site including a nursery, cafes, a restaurant and sports and leisure facilities. A relocation allowance may also be available where applicable. To Apply Please use the online application process to apply and tell us why you believe you are suitable for this role. The closing date for applications is 26 th September 2021.
Location: Reading, Berkshire Salary: £20,000 per annum, plus benefits Hours of Work: Full-Time - 9.00 a.m. to 5.30 p.m About the Company: UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions. With a customer base of over 20,000 customers, approximately £1.5 billion is processed across UTP's estate of credit card machines each year with many hundreds of new customers being added on a monthly basis. We are looking for exceptional, motivated and ambitious individuals to join our team who are willing and able to operate in a fast-paced environment as we continue to drive our business into new and exciting product areas. About the Operations Administrator Role: Reporting into the On-Boarding Supervisor and working as part of the department's Underwriting function, the Underwriters are responsible for converting new applications sourced by our sales force into live customer accounts, resolving any queries preventing an application being submitted to our underwriting partner. Dynamically communicating with the sales force and customers on a daily basis is key to ensure swift turnaround to approval. This is a fast-paced administrative position, and requires an individual with attention to detail and accuracy when working under pressure; we are seeking applications with data entry and processing experience who can demonstrate they have clear communication skills; the role suits a focused candidate who is result driven and can prove they can work with a sense of urgency. Operations Administrator Responsibilities: Rapidly develop a thorough understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer Rapidly convert new applications from the sales force to live customer accounts Assisting sales agents in an empathetic, persuasive, and confident telephone manner Detailed knowledge of overall Customer Service processes & query resolution Quickly develop an understanding of the end to end flow of new customer accounts through the company's set-up process Provide support for all sales agents until account approval is achieved Take ownership over individual pipeline, either by resolving the issue directly or sourcing details from merchants Operations Administrator Requirements: Excellent verbal and written skills Educated to A Level or equivalent qualification level A keen eye for detail and ability to perform daily tasks without high error rate Exceptional organisational skills High energy with the ability to multi-task and prioritise as appropriate A sense of ownership and an autonomous approach to workload Comfortable working independently and efficiently to deadlines Ability to logically pursue problems, overcome queries and set priorities Successful candidates are highly literate, clear communicators and have a good confident telephone manner Strong interpersonal and relationship building abilities Self-motivation with a positive approach to targets, whilst supporting the department manager to ensure department KPI's are adhered to Living within a reasonable commute of Reading
Apr 01, 2021
Full time
Location: Reading, Berkshire Salary: £20,000 per annum, plus benefits Hours of Work: Full-Time - 9.00 a.m. to 5.30 p.m About the Company: UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK. Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions. With a customer base of over 20,000 customers, approximately £1.5 billion is processed across UTP's estate of credit card machines each year with many hundreds of new customers being added on a monthly basis. We are looking for exceptional, motivated and ambitious individuals to join our team who are willing and able to operate in a fast-paced environment as we continue to drive our business into new and exciting product areas. About the Operations Administrator Role: Reporting into the On-Boarding Supervisor and working as part of the department's Underwriting function, the Underwriters are responsible for converting new applications sourced by our sales force into live customer accounts, resolving any queries preventing an application being submitted to our underwriting partner. Dynamically communicating with the sales force and customers on a daily basis is key to ensure swift turnaround to approval. This is a fast-paced administrative position, and requires an individual with attention to detail and accuracy when working under pressure; we are seeking applications with data entry and processing experience who can demonstrate they have clear communication skills; the role suits a focused candidate who is result driven and can prove they can work with a sense of urgency. Operations Administrator Responsibilities: Rapidly develop a thorough understanding of the payments industry and the market sector we operate within, together with a thorough understanding of the services we have on offer Rapidly convert new applications from the sales force to live customer accounts Assisting sales agents in an empathetic, persuasive, and confident telephone manner Detailed knowledge of overall Customer Service processes & query resolution Quickly develop an understanding of the end to end flow of new customer accounts through the company's set-up process Provide support for all sales agents until account approval is achieved Take ownership over individual pipeline, either by resolving the issue directly or sourcing details from merchants Operations Administrator Requirements: Excellent verbal and written skills Educated to A Level or equivalent qualification level A keen eye for detail and ability to perform daily tasks without high error rate Exceptional organisational skills High energy with the ability to multi-task and prioritise as appropriate A sense of ownership and an autonomous approach to workload Comfortable working independently and efficiently to deadlines Ability to logically pursue problems, overcome queries and set priorities Successful candidates are highly literate, clear communicators and have a good confident telephone manner Strong interpersonal and relationship building abilities Self-motivation with a positive approach to targets, whilst supporting the department manager to ensure department KPI's are adhered to Living within a reasonable commute of Reading