Service Advisor VacancyRef OC17633Salary - Up to £33,500 basic + bonus OTE £45,000 (team and individual performance bonus up to £1k per month)Hours - Monday - Friday, 8am - 6pm, NO WEEKENDSOn site parking We have a new vacancy for a Service Advisor for my client's main dealership in Kentish Town. Excellent opportunity for a Service Advisor to join a high-performing team. This role suits a Service Advisor looking for a long-term role. Company benefits Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off Service Advisor Role:Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.Support the aftersales function and the various staff members in the department such as junior service advisers, and workshop controllers & assist the service manager in the day-to-day running of a busy after-sales department.Upselling any existing products to new and existing customers. Service Advisor Requirements:Minimum 1 year's customer service experience in the Automotive Industry.Knowledge of Kerridge or Pinnacle would be advantageous.Full UK Driving License. Consultant - Yvonne MartinOctane RecruitmentINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 03, 2024
Full time
Service Advisor VacancyRef OC17633Salary - Up to £33,500 basic + bonus OTE £45,000 (team and individual performance bonus up to £1k per month)Hours - Monday - Friday, 8am - 6pm, NO WEEKENDSOn site parking We have a new vacancy for a Service Advisor for my client's main dealership in Kentish Town. Excellent opportunity for a Service Advisor to join a high-performing team. This role suits a Service Advisor looking for a long-term role. Company benefits Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off Service Advisor Role:Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.Support the aftersales function and the various staff members in the department such as junior service advisers, and workshop controllers & assist the service manager in the day-to-day running of a busy after-sales department.Upselling any existing products to new and existing customers. Service Advisor Requirements:Minimum 1 year's customer service experience in the Automotive Industry.Knowledge of Kerridge or Pinnacle would be advantageous.Full UK Driving License. Consultant - Yvonne MartinOctane RecruitmentINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a superb reputation with aftersales and customer service. You will become the Head of the Customer Service function which is a team of 20 based in Redditch which includes multi-functional teams with a customer service, admin and systems focus. What is on offer: Salary = Circa £75,000 per annum plus 15% objective based bonus Benefits = Hybrid working, competitive pension contribution, free parking, private healthcare based on job grading and many more benefits as expected from a global, corporate business Main purpose of this role: To be responsible for cross business unit, global customer support strategy. Develop and maintain external customer and channel partner relationships. Lead and resolve customer complaint and regional support related issues. Responsibilities include: Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new business and product launches. Recognizes and coordinates the resolution of support related issues that may impact organizational and customer success. Leads special projects that have cross regional implications. Understand market trends and product applications in identified market to drive Customer Support decisions and priorities. Lead the analysis, measurement, and reporting of Customer Support initiatives across brands, channels, regions, products, etc. Assist with development of Customer Support budget, financial controls, and risk ensuring initiatives are executed efficiently and within established budgets. Recruits, selects, develops, manages, motivates, coaches, and mentors managers; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs. Assist with the Development and execution of the Customer Support Strategy for the business Manages a team of Customer Service Representatives and Supervisors and resolves most complex business problems for those on the team Full job description will be provided to candidates with a successful application. The ideal candidate for this role: Will have previous Customer Service Management and ideally Head of Department experience of a multi-function customer service department Will ideally of managed a global customer service strategy Has worked for a manufacturing or product focused business, rather than service business Knowledge of Export is a big advantage Proven experience of prioritising and resolving channel development opportunities Ensures accountability across the team and holding self and others accountable to meet commitments Willingness to take on new opportunities and challenges Must be highly collaborative Can make sense of complex and high quantity of information Develops talent within the team Cultivates innovation Therefore if you feel you match the criteria above and would love a challenge role, in a stable company that looks after it's staff, then this is the role for you!
May 02, 2024
Full time
A truly fantastic role has become available for one of my most amazing clients based in Redditch. After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded. This role is working within a global manufacturing business with a superb reputation with aftersales and customer service. You will become the Head of the Customer Service function which is a team of 20 based in Redditch which includes multi-functional teams with a customer service, admin and systems focus. What is on offer: Salary = Circa £75,000 per annum plus 15% objective based bonus Benefits = Hybrid working, competitive pension contribution, free parking, private healthcare based on job grading and many more benefits as expected from a global, corporate business Main purpose of this role: To be responsible for cross business unit, global customer support strategy. Develop and maintain external customer and channel partner relationships. Lead and resolve customer complaint and regional support related issues. Responsibilities include: Provides input on customer support strategies in collaboration with business leadership targeting optimum growth. Collaborate between business units and regional teams to develop Customer Support communication plans for new business and product launches. Recognizes and coordinates the resolution of support related issues that may impact organizational and customer success. Leads special projects that have cross regional implications. Understand market trends and product applications in identified market to drive Customer Support decisions and priorities. Lead the analysis, measurement, and reporting of Customer Support initiatives across brands, channels, regions, products, etc. Assist with development of Customer Support budget, financial controls, and risk ensuring initiatives are executed efficiently and within established budgets. Recruits, selects, develops, manages, motivates, coaches, and mentors managers; provides guidance and direction on problems and issues; delegates work assignments considering employee skills and development needs. Assist with the Development and execution of the Customer Support Strategy for the business Manages a team of Customer Service Representatives and Supervisors and resolves most complex business problems for those on the team Full job description will be provided to candidates with a successful application. The ideal candidate for this role: Will have previous Customer Service Management and ideally Head of Department experience of a multi-function customer service department Will ideally of managed a global customer service strategy Has worked for a manufacturing or product focused business, rather than service business Knowledge of Export is a big advantage Proven experience of prioritising and resolving channel development opportunities Ensures accountability across the team and holding self and others accountable to meet commitments Willingness to take on new opportunities and challenges Must be highly collaborative Can make sense of complex and high quantity of information Develops talent within the team Cultivates innovation Therefore if you feel you match the criteria above and would love a challenge role, in a stable company that looks after it's staff, then this is the role for you!
Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 02, 2024
Full time
Car Sales Executive - Oldham Salary - Up to £25,000 Basic + Uncapped commission OTE 50k Ref - OC17131 We have a new job vacancy for a Car Sales Executive in Oldham for my clients main dealership. My client are one of the UK's largest dealer groups and they're rapidly growing making it the perfect time to join. This role suits a Car Sales Executive with more of a primary background in selling used cars. My client can offer excellent earning potential and development opportunities for all their Car Sales Executives. Car Sales Executive Benefits: Uncapped Commission Up to £1000 referral bonus scheme Pension Plan. Life insurance. Car Sales Executive Role: As a Car Sales Executive you will be tasked with taking and guiding customers through the full sales process of buying a vehicle and looking at getting them the best deals in the market. Car Sales Executive Requirements: Must have a Full UK Driving License Experience in a main dealership would be advantageous but not essential Octane Recruitment Consultant - Al-Amin Abiru INDSE Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Sales Administrator Ref: OC16982 Hours: Monday - Friday 09:00 - 17:00 Salary: £23,000.00 We are currently recruiting for an experienced Vehicle Sales Administrator for our client's main dealer site in Barnsley. Working at a large car dealership we are looking for a friendly individual to join the settled team. Brilliant opportunity for a Sales Administrator with a great company! Sales Administrator role: Vehicle invoicing and ordering. Checking all the relevant documents to tax the vehicles and release them to the customer. Maintaining full and accurate stock records. Providing management information and liaising with manufacturers regarding stock and related financial information. Sales Administrator Requirements: Ideally looking for someone who has previous experience as a motor trade Sales Administrator though we will consider someone with a stable administrator background looking for a new challenge. Must have strong administration skills and ability to work with different departments. Company benefits: Training. Company pension. Employee discount. INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Sales Executive role are treated with 100% confidentiality.
May 01, 2024
Full time
Sales Administrator Ref: OC16982 Hours: Monday - Friday 09:00 - 17:00 Salary: £23,000.00 We are currently recruiting for an experienced Vehicle Sales Administrator for our client's main dealer site in Barnsley. Working at a large car dealership we are looking for a friendly individual to join the settled team. Brilliant opportunity for a Sales Administrator with a great company! Sales Administrator role: Vehicle invoicing and ordering. Checking all the relevant documents to tax the vehicles and release them to the customer. Maintaining full and accurate stock records. Providing management information and liaising with manufacturers regarding stock and related financial information. Sales Administrator Requirements: Ideally looking for someone who has previous experience as a motor trade Sales Administrator though we will consider someone with a stable administrator background looking for a new challenge. Must have strong administration skills and ability to work with different departments. Company benefits: Training. Company pension. Employee discount. INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Sales Executive role are treated with 100% confidentiality.
Service Advisor -Street Salary: 26k basic + bonus OTE 3.6k Hours: Monday - Friday, 8am-6pm, 1 in 3 Saturdays on rota Ref: OC17096 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Street. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Courtnay O'Connor INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2024
Full time
Service Advisor -Street Salary: 26k basic + bonus OTE 3.6k Hours: Monday - Friday, 8am-6pm, 1 in 3 Saturdays on rota Ref: OC17096 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Street. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career. Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers. Service Advisor Requirements: Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided Must have good communication skills Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Courtnay O'Connor INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Service Advisor - Oldham Salary - up to £33,000 basic + bonus Days - Monday - Friday, Saturdays on a rota Ref - OC17059 We have a new job vacancy available for a Service Advisor in Oldham. This role suits a Service Advisor, who is looking to make the next step up in their career, great earning potential and progression opportunities. My client is one of the leading main dealerships in the UK and theyre rapidly growing. If you're a Service Advisor currently on the lookout then apply now! Service Advisor Benefits: Excellent Bonus opportunities Career progression and development opportunities Employee Discounts Company Pension Service Advisor Role: Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Booking customer vehicles into the workshop and keeping them up to date on the progress. Support the after-sales function and various staff members in different departments Upselling any additional products to new and existing customers. Service Advisor Requirements: Full UK driving license Octane Recruitment Consultant - Al-amin Abiru INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2024
Full time
Service Advisor - Oldham Salary - up to £33,000 basic + bonus Days - Monday - Friday, Saturdays on a rota Ref - OC17059 We have a new job vacancy available for a Service Advisor in Oldham. This role suits a Service Advisor, who is looking to make the next step up in their career, great earning potential and progression opportunities. My client is one of the leading main dealerships in the UK and theyre rapidly growing. If you're a Service Advisor currently on the lookout then apply now! Service Advisor Benefits: Excellent Bonus opportunities Career progression and development opportunities Employee Discounts Company Pension Service Advisor Role: Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Booking customer vehicles into the workshop and keeping them up to date on the progress. Support the after-sales function and various staff members in different departments Upselling any additional products to new and existing customers. Service Advisor Requirements: Full UK driving license Octane Recruitment Consultant - Al-amin Abiru INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Aftersales Manager Liverpool (Commutable from: Birkenhead, Wirral, Warrington, St Helens, Southport, Skelmersdale, Leigh, Manchester, Altrincham, Wigan) 40,000 + ( 60,000 OTE) + Bonus + Training + Benefits + Company Car Do you have Aftersales experience from an Automotive / Car background looking to join a globally-renowned company who will offer you unmatched company benefits alongside a clear progression ladder? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through generous bonuses and a company car scheme. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Aftersales Manager. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post sales support care. This role would suit an Aftersales professional looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Aftersales support, management of clients. Monday - Friday. The candidate: Sales experience (professional, executive, supervisor, manager). Car, Automotive, Vehicle, Dealership background. Ideally located to Liverpool. Car, Cars, Commercial, Clients, Sales, Selling, BDM, Account Management, Aftersales, Post Care, Customer Service, Manager, Senior, Supervisor, Dealership, Automotive, Manufacturing, Workshop, Technician, Operations, Operational, Compliance, Commission, Bonus, Bonuses.
May 01, 2024
Full time
Aftersales Manager Liverpool (Commutable from: Birkenhead, Wirral, Warrington, St Helens, Southport, Skelmersdale, Leigh, Manchester, Altrincham, Wigan) 40,000 + ( 60,000 OTE) + Bonus + Training + Benefits + Company Car Do you have Aftersales experience from an Automotive / Car background looking to join a globally-renowned company who will offer you unmatched company benefits alongside a clear progression ladder? On offer is a one off opportunity to join a leading business who take pride in looking after their staff through generous bonuses and a company car scheme. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Aftersales Manager. You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post sales support care. This role would suit an Aftersales professional looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Aftersales support, management of clients. Monday - Friday. The candidate: Sales experience (professional, executive, supervisor, manager). Car, Automotive, Vehicle, Dealership background. Ideally located to Liverpool. Car, Cars, Commercial, Clients, Sales, Selling, BDM, Account Management, Aftersales, Post Care, Customer Service, Manager, Senior, Supervisor, Dealership, Automotive, Manufacturing, Workshop, Technician, Operations, Operational, Compliance, Commission, Bonus, Bonuses.
Vehicle Technician Location: Dartford Salary: Up to 38,000 Hours: Full Time OC17497 We are seeking a skilled and experienced Vehicle Technician to join our client's main site in Dartford. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician Responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Use diagnostic tools and software to identify and resolve complex issues. Keep accurate records of all work performed and parts used. Communicate with customers about vehicle issues and repair recommendations. Maintain a clean and organized work area. Keep up to date with the latest automotive technology and repair techniques. Vehicle Technician Requirements: NVQ Level 3 equivalent or higher At least 1 year of experience as a vehicle technician Ability to use diagnostic tools and software. Strong problem-solving skills Excellent communication and customer service skills Valid driver's license Company Benefits 25 days annual leave (plus Bank Holidays) increasing with length of service. Discounted Car Purchase Scheme & Colleague Car Benefit Offers Discounted Service / Parts / Bodyshop services Training and Continual Self-Development Free Eye Care Vouchers Tool Insurance Pension Scheme Employee well-being services Free life assurance equivalent to twice your salary Discounted Shopping Portal We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. VTSTH Consultant: Yvonne Martin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2024
Full time
Vehicle Technician Location: Dartford Salary: Up to 38,000 Hours: Full Time OC17497 We are seeking a skilled and experienced Vehicle Technician to join our client's main site in Dartford. The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician Responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues. Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections. Use diagnostic tools and software to identify and resolve complex issues. Keep accurate records of all work performed and parts used. Communicate with customers about vehicle issues and repair recommendations. Maintain a clean and organized work area. Keep up to date with the latest automotive technology and repair techniques. Vehicle Technician Requirements: NVQ Level 3 equivalent or higher At least 1 year of experience as a vehicle technician Ability to use diagnostic tools and software. Strong problem-solving skills Excellent communication and customer service skills Valid driver's license Company Benefits 25 days annual leave (plus Bank Holidays) increasing with length of service. Discounted Car Purchase Scheme & Colleague Car Benefit Offers Discounted Service / Parts / Bodyshop services Training and Continual Self-Development Free Eye Care Vouchers Tool Insurance Pension Scheme Employee well-being services Free life assurance equivalent to twice your salary Discounted Shopping Portal We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. VTSTH Consultant: Yvonne Martin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Master / Diagnostic Technician Location: Dartford Salary: Basic up to 40,000 Hours: Full Time OC17499 We are recruiting for a Master / Diagnostic Technician from either a current or previous dealership or a large independent background in the Dartford area. This Master / Diagnostic Technician position is for a very much sought-after, well-respected and hugely popular brand and company, that offers a ton of training, progression, overtime, benefits and support. You will operate from a very efficient and high-performing workshop, and the opportunity to earn big on the bonus is both genuine and proven, The top-performing technicians in the group are hitting some outstanding numbers consistently. Master / Diagnostic Technician Role: This role will include the most complex level of technical work; from diagnostics to transmission and engine rebuilds and major engine work. Ideally, you will be fully accredited to either master technician level for a particular brand or multiple brands, or senior diagnostic accredited, you must be fully able to complete work to dealer standards, adhere to manufacturer procedures and processes, become part of a team and mainly bring high attention to detail. The right individual must be highly confident and professional in their approach whilst being someone who can be efficient and always able to deliver a first-time fix. The Master / Diagnostic Technician position is with a highly efficient, well-organised and busy workshop who are looking for an addition to their team who operate in a busy and vibrant aftersales/service department. Master / Diagnostic Technician Requirements: Ideally, you will be an accredited Diagnostic Technician with a recognised brand. You must be from a dealership or independent background, with superb technical prowess within the workshop. Must be able to demonstrate strong technical knowledge and bring a strong work ethic Full UK driving licence. Have a good round, rock-solid, hard-working attitude as you will be joining a highly efficient, existing aftersales team. Octane Recruitment VTSTH Yvonne Martin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2024
Full time
Master / Diagnostic Technician Location: Dartford Salary: Basic up to 40,000 Hours: Full Time OC17499 We are recruiting for a Master / Diagnostic Technician from either a current or previous dealership or a large independent background in the Dartford area. This Master / Diagnostic Technician position is for a very much sought-after, well-respected and hugely popular brand and company, that offers a ton of training, progression, overtime, benefits and support. You will operate from a very efficient and high-performing workshop, and the opportunity to earn big on the bonus is both genuine and proven, The top-performing technicians in the group are hitting some outstanding numbers consistently. Master / Diagnostic Technician Role: This role will include the most complex level of technical work; from diagnostics to transmission and engine rebuilds and major engine work. Ideally, you will be fully accredited to either master technician level for a particular brand or multiple brands, or senior diagnostic accredited, you must be fully able to complete work to dealer standards, adhere to manufacturer procedures and processes, become part of a team and mainly bring high attention to detail. The right individual must be highly confident and professional in their approach whilst being someone who can be efficient and always able to deliver a first-time fix. The Master / Diagnostic Technician position is with a highly efficient, well-organised and busy workshop who are looking for an addition to their team who operate in a busy and vibrant aftersales/service department. Master / Diagnostic Technician Requirements: Ideally, you will be an accredited Diagnostic Technician with a recognised brand. You must be from a dealership or independent background, with superb technical prowess within the workshop. Must be able to demonstrate strong technical knowledge and bring a strong work ethic Full UK driving licence. Have a good round, rock-solid, hard-working attitude as you will be joining a highly efficient, existing aftersales team. Octane Recruitment VTSTH Yvonne Martin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
May 01, 2024
Full time
If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes click apply for full job details
Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958 We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade / Automotive company.Role Responsibilities for Accounts AssistantAs an experienced Accounts Assistant or Credit controller you will be an integral member of the Accounts/Finance Team. The successful applicant will work closely with the accounts team mainly looking after the sales ledger. They will be required to: - Post the daily banking & bank statements - Allocate receipts from customers across all the ledgers - Chase trade customers on overdue debts and placing accounts on stop when required - Liaise with managers in relation to cash debts and any other ad hoc duties as required to ensure the smooth running of the account's office. Requirements:- Previous accounts experience required- Previous motor industry experience desirable but not essential. INDOJ Stephanie DeakinOctane Recruitment Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 01, 2024
Full time
Accounts Assistant/Credit Controller Vacancy - Motor TradeLocation: BurnleySalary: £25,000 Hours: Monday-Friday 08.30am - 5.00pm, 37.5 hours per week REF - OC16958 We are recruiting for an experienced Accounts Assistant for our clients site in the Burnley area. This is a great opportunity for an Accounts Assistant to work for a well-known Motor trade / Automotive company.Role Responsibilities for Accounts AssistantAs an experienced Accounts Assistant or Credit controller you will be an integral member of the Accounts/Finance Team. The successful applicant will work closely with the accounts team mainly looking after the sales ledger. They will be required to: - Post the daily banking & bank statements - Allocate receipts from customers across all the ledgers - Chase trade customers on overdue debts and placing accounts on stop when required - Liaise with managers in relation to cash debts and any other ad hoc duties as required to ensure the smooth running of the account's office. Requirements:- Previous accounts experience required- Previous motor industry experience desirable but not essential. INDOJ Stephanie DeakinOctane Recruitment Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Were currently looking forCustomer Service Executives to create an outstanding customer experience in our Ayr Used Car branch and help customers get excited about our products. Why choose us? 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours Youll work a five-day week on a set rota that includes weekends (44 hours per week). About the role At Arnold Clark youll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey from enquiry, to sale, to delivery, and beyond.As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. Youll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. Wed expect you to be a great team player, who is looking for clear career progression into car sales. Day-to-day duties Preparing the showroom and cars for the day ahead. Assist with showroom presentation and advertising. Supporting the Sales department and delivering excellent customer experience. Organising and accompanying customers on test drives. Swotting up on our vehicles and manufacturers. Learning about our products so you can help our customers find the perfect fit. Enhancing the customer journey from enquiry to delivery. Essential skills Youll be a confident communicator who understands that a positive attitude gets great results. Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, youll be responsible for ensuring an outstanding customer journey thats memorable for all the right reasons. A full UK driving licence. As happy working on your own initiative as you are in a team. One of our company values is progression, so its vital you are eager to progress within this role to car sales. Our culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. JBRP1_UKTJ
May 01, 2024
Full time
Were currently looking forCustomer Service Executives to create an outstanding customer experience in our Ayr Used Car branch and help customers get excited about our products. Why choose us? 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours Youll work a five-day week on a set rota that includes weekends (44 hours per week). About the role At Arnold Clark youll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey from enquiry, to sale, to delivery, and beyond.As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch. This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. Youll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. Wed expect you to be a great team player, who is looking for clear career progression into car sales. Day-to-day duties Preparing the showroom and cars for the day ahead. Assist with showroom presentation and advertising. Supporting the Sales department and delivering excellent customer experience. Organising and accompanying customers on test drives. Swotting up on our vehicles and manufacturers. Learning about our products so you can help our customers find the perfect fit. Enhancing the customer journey from enquiry to delivery. Essential skills Youll be a confident communicator who understands that a positive attitude gets great results. Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, youll be responsible for ensuring an outstanding customer journey thats memorable for all the right reasons. A full UK driving licence. As happy working on your own initiative as you are in a team. One of our company values is progression, so its vital you are eager to progress within this role to car sales. Our culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. JBRP1_UKTJ
Are you a Customer Service Team Leader or a Customer Service Representative looking to take the next step who wants to work for an established Manufacturer? You will be based at the Head Office in Bolton and be part of a group of companies with a team based across the UK and internationally. All the company's products are designed and developed at head office. Your main function will be to build customer relationships (both internally and externally) working closely with the Sales Team and the wider business and drive change. You will be rewarded with, a supportive business, training and development opportunities and (no weekend working). Salary of £27,000 - £30,000, hours 38 and are Monday to Thursday 7.30 am to 4.00 pm, Friday 7.30 am - 12.50 pm. Customer Service Team Leader Duties: Working in the team on day to day tasks as well as being responsible for driving change. Accept and handle incoming calls, emails, and other correspondence. Maintain input on systems of changes, lead times. Able to delegate workloads effectively and evenly between team members. Build a good level of product knowledge and proactively drive improvements in customer service and customer experience. Answer technically queries and keep up to date with new products. Connecting with your customers from initial online enquiry and have a drive to understand their needs. Dealing with and responding to a high volume of emails from customers and internal departments. Monitoring the customer service email inbox. Deal with aftersales call via telephone and email, along with basic returns. Liaising with internal departments to manage customer requests and deliveries. Prepare, organise and manage bespoke quotations, following up on quotes and turning into confirmed sales along with sales order processing. Using your specialist skills to meet customer requirements and support them through the sales/ aftersales process. Dealing with complaints, simplify complex situations and apply sound judgment to resolve problems. Drive performance of team members, ensuring KPI's are met. Customer Service Team Leader Requirements: 5 years previous experience in a Customer Service Team Leader position or Customer Service Representative looking to take the next step in their career with a knowledge of selling products in a manufacturing background would be advantageous. People management/ leading teams experience is required. Worked in a fast-paced environment and can meet deadlines essential. Ability to multitask and prioritise own workload, experience of Microsoft office, Word, Outlook and CRM, systems desirable. Good Communication skills, ability to build rapport quickly, team player. Must have a high level off accuracy, strong communication both written and verbally. Benefits: 25 days holiday (plus bank holidays) increasing with length of service. Free Onsite Parking, Cycle to Work Scheme, Pension Scheme, Cash Health Care Plan, Referral Scheme. Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship. Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.
Apr 30, 2024
Full time
Are you a Customer Service Team Leader or a Customer Service Representative looking to take the next step who wants to work for an established Manufacturer? You will be based at the Head Office in Bolton and be part of a group of companies with a team based across the UK and internationally. All the company's products are designed and developed at head office. Your main function will be to build customer relationships (both internally and externally) working closely with the Sales Team and the wider business and drive change. You will be rewarded with, a supportive business, training and development opportunities and (no weekend working). Salary of £27,000 - £30,000, hours 38 and are Monday to Thursday 7.30 am to 4.00 pm, Friday 7.30 am - 12.50 pm. Customer Service Team Leader Duties: Working in the team on day to day tasks as well as being responsible for driving change. Accept and handle incoming calls, emails, and other correspondence. Maintain input on systems of changes, lead times. Able to delegate workloads effectively and evenly between team members. Build a good level of product knowledge and proactively drive improvements in customer service and customer experience. Answer technically queries and keep up to date with new products. Connecting with your customers from initial online enquiry and have a drive to understand their needs. Dealing with and responding to a high volume of emails from customers and internal departments. Monitoring the customer service email inbox. Deal with aftersales call via telephone and email, along with basic returns. Liaising with internal departments to manage customer requests and deliveries. Prepare, organise and manage bespoke quotations, following up on quotes and turning into confirmed sales along with sales order processing. Using your specialist skills to meet customer requirements and support them through the sales/ aftersales process. Dealing with complaints, simplify complex situations and apply sound judgment to resolve problems. Drive performance of team members, ensuring KPI's are met. Customer Service Team Leader Requirements: 5 years previous experience in a Customer Service Team Leader position or Customer Service Representative looking to take the next step in their career with a knowledge of selling products in a manufacturing background would be advantageous. People management/ leading teams experience is required. Worked in a fast-paced environment and can meet deadlines essential. Ability to multitask and prioritise own workload, experience of Microsoft office, Word, Outlook and CRM, systems desirable. Good Communication skills, ability to build rapport quickly, team player. Must have a high level off accuracy, strong communication both written and verbally. Benefits: 25 days holiday (plus bank holidays) increasing with length of service. Free Onsite Parking, Cycle to Work Scheme, Pension Scheme, Cash Health Care Plan, Referral Scheme. Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship. Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 27, 2024
Full time
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Job Title: Database and CRM Manager Location: Derby, DE21 4AA Salary: Circa £50,000 + benefits Our client is a car dealership group which were formed in 1991 and they now have 47 franchise points representing 12 different brands, 23 locations and over 1300 Team Members. They are now looking to recruit a Database and CRM Manager who will be based at their head office in Derby. Role Purpose To develop, lead and manage the database strategy for the group. To assist the Marketing Director in the development of the CRM strategy and take over operational maintenance. To lead the Database Administrator team of two and develop their database and CRM understanding and performance. To provide a senior point of database and CRM contact with the General Managers and Group Directors. Ensure the group is protected from data regulations and keep up to date with all such information. Be the Data Officer for the group and the go to expert for GDPR regulations. Primary Duties and Responsibilities: Hands-on experience of database systems and processes, ideally Keyloop/Kerridge, with knowledge of CRM systems, policies and documentation. Writing of data reports, data extractions and analysing campaign effectiveness. Making sure customer information meets pre-defined KPI quality levels. Improving the effectiveness of the database tools and services and to ensure data cleanliness and efficiency. Work to Manufacturer and retailer group requirements in all areas of database management. Track all database related KPl s and create detailed written reports. Ensuring all the data complies with legal regulations and have full knowledge of GDPR requirements. Knowledge and experience of CRM customer journeys, ideally within an automotive environment. Producing creative assets for the customer journey, such as email templates and DM. Work with the Aftersales Director to support pricing and report generation Understand, coach and inspire internal team members so they develop their knowledge and skills and have succession planning. Managing the data sales/aftersales reporting funnel, providing Directors with clear insight into both successes and opportunities. Financial understanding of budgets, to ensure correct coding and forecasting whilst minimising ineffectual spend. Working closely with the Group Support functions to ensure the group plan is delivered. Liaison and interaction with other divisional marketing teams to ensure communication / adoption of best practice where applicable. Knowledge, Skills, Experience Educated to a graduate level with a preference for recognised data/CRM qualification. A minimum of 5 years database related experience is desired. Demonstrable experience of working in key database/ CRM disciplines. Proven ability to work with data tools and software, including Excel at expert level Experience of Marketing automation tools such as hubspot/Salesforce Ability to present at multiple levels ensuring support and buy-in of strategies. Good communication skills both written and verbal. Previous demonstrable management of teams would be desirable Passion for both database systems and the automotive industry, including knowledge of how the automotive industry works. Previous experience in the motor industry would be advantageous but not essential as full training will be provided. The working hours are Monday to Friday 8.30am to 5.30pm with one hour for lunch. Company Benefits: 30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving £££'s on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends. To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment
Sep 18, 2022
Full time
Job Title: Database and CRM Manager Location: Derby, DE21 4AA Salary: Circa £50,000 + benefits Our client is a car dealership group which were formed in 1991 and they now have 47 franchise points representing 12 different brands, 23 locations and over 1300 Team Members. They are now looking to recruit a Database and CRM Manager who will be based at their head office in Derby. Role Purpose To develop, lead and manage the database strategy for the group. To assist the Marketing Director in the development of the CRM strategy and take over operational maintenance. To lead the Database Administrator team of two and develop their database and CRM understanding and performance. To provide a senior point of database and CRM contact with the General Managers and Group Directors. Ensure the group is protected from data regulations and keep up to date with all such information. Be the Data Officer for the group and the go to expert for GDPR regulations. Primary Duties and Responsibilities: Hands-on experience of database systems and processes, ideally Keyloop/Kerridge, with knowledge of CRM systems, policies and documentation. Writing of data reports, data extractions and analysing campaign effectiveness. Making sure customer information meets pre-defined KPI quality levels. Improving the effectiveness of the database tools and services and to ensure data cleanliness and efficiency. Work to Manufacturer and retailer group requirements in all areas of database management. Track all database related KPl s and create detailed written reports. Ensuring all the data complies with legal regulations and have full knowledge of GDPR requirements. Knowledge and experience of CRM customer journeys, ideally within an automotive environment. Producing creative assets for the customer journey, such as email templates and DM. Work with the Aftersales Director to support pricing and report generation Understand, coach and inspire internal team members so they develop their knowledge and skills and have succession planning. Managing the data sales/aftersales reporting funnel, providing Directors with clear insight into both successes and opportunities. Financial understanding of budgets, to ensure correct coding and forecasting whilst minimising ineffectual spend. Working closely with the Group Support functions to ensure the group plan is delivered. Liaison and interaction with other divisional marketing teams to ensure communication / adoption of best practice where applicable. Knowledge, Skills, Experience Educated to a graduate level with a preference for recognised data/CRM qualification. A minimum of 5 years database related experience is desired. Demonstrable experience of working in key database/ CRM disciplines. Proven ability to work with data tools and software, including Excel at expert level Experience of Marketing automation tools such as hubspot/Salesforce Ability to present at multiple levels ensuring support and buy-in of strategies. Good communication skills both written and verbal. Previous demonstrable management of teams would be desirable Passion for both database systems and the automotive industry, including knowledge of how the automotive industry works. Previous experience in the motor industry would be advantageous but not essential as full training will be provided. The working hours are Monday to Friday 8.30am to 5.30pm with one hour for lunch. Company Benefits: 30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving £££'s on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends. To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment